JOB TODAY logo

Customer service director jobs in LondonCreate job alerts

Are you a business? Hire customer service director candidates in London

  • Bar Staff
    Bar Staff
    6 days ago
    £14.5–£15.5 hourly
    Full-time
    Fitzrovia, Camden

    ABOUT US Lore of the Land is a unique pub and restaurant, awarded two AA Rosettes, created by the British film director Guy Ritchie. Set across three beautifully curated floors, the venue captures the very best of historic English heritage and dining. On the ground floor, our pub serves expertly crafted pints from a carefully selected range of renowned breweries, complemented by a thoughtfully curated wine list. On the first floor, our restaurant showcases the finest British cuisine, with a menu inspired by seasonal ingredients and traditional flavours. Our Sunday roasts are a particular highlight. In the open kitchen, chefs cook over charcoal and flame, while seats at the copper kitchen bar — overlooking the cooking in action — are especially sought after. We also offer bespoke private dining experiences, on the second floor, in the Rhed Room. BAR STAFF – FULL-TIME POSITION Lore of the Land is currently seeking experienced Bar Staff to join our dynamic team. We are looking for fun, enthusiastic, and passionate individuals to become part of our hardworking team. As a Bartender/Barmaid at Lore of the Land, you will be responsible for creating and delivering an exceptional experience for our guests. Your duties will include, but are not limited to: • Providing excellent customer service by greeting and serving guests in a friendly and efficient manner, • Taking customer orders and serving food and beverages with accuracy and timeliness, • Maintaining a clean and organised work area, • Assisting with restocking inventory and ensuring sufficient supplies are available at all times, • Multitasking to deliver efficient and seamless service, • Confidently pouring pints, preparing long drinks, and serving a range of spritzers and cocktails WHAT WE OFFER • Competitive salary, plus service charge upon successful completion of probation, • Delicious staff meals during shifts when working double shift, • Exclusive staff discount for you and up to three guests at Lore of the Land, • A healthy work-life balance within a supportive working environment, • Access to Perkbox benefits, • Access to Early Pay

    Immediate start!
    Easy apply
  • Director
    Director
    7 days ago
    £80000–£130000 yearly
    Full-time
    London

    A Senior IT Director at NatWest operates at the intersection of technology, business strategy, and regulatory compliance. The goal is to ensure technology platforms enable secure, scalable, and customer-focused banking services. Key Responsibilities • Set IT strategy aligned with business goals and digital transformation, • Lead large technology teams and oversee major delivery programmes, • Ensure system reliability, performance, and scalabilityacross banking platforms, • Drive cybersecurity, risk management, and regulatory compliance (e.g., Financial Conduct Authority, Prudential Regulation Authority), • Manage senior stakeholders, translating business needs into technical solutions, • Own budgets and vendor relationships for large-scale IT operations, • Champion innovation (cloud, data, digital banking) while maintaining stability What We're Looking For NatWest Group is looking for an experienced IT leader with strong strategic vision, proven delivery of large-scale technology programmes, and the ability to lead teams in a regulated environment. The role requires expertise in cloud and enterprise systems, excellent stakeholder management, and a solid understanding of risk and compliance with regulators such as the Financial Conduct Authority and the Prudential Regulation Authority. Why Join NatWest Group? • Work remotely with a collaborative and forward-thinking team., • Be part of a diverse, inclusive, and purpose-driven organization., • Enjoy meaningful work that helps shape the future of banking and customer experience.

    Easy apply
  • Cafe Manager
    Cafe Manager
    1 month ago
    £14–£15 hourly
    Full-time
    London

    Daytime Café Manager — Alma Barnes Alma is a wellness-oriented café brand with a growing footprint across London. We're looking for an experienced Café Manager to lead our Barnes location — a busy, community-loved spot known for great coffee, fresh food, and a genuinely warm atmosphere. This is a role for someone who takes pride in running a tight operation, develops their team, and holds the standard without being told to. What you'll be doing • Managing the full day-to-day operation of the café, including opening and closing, • Leading and developing a team of 7, • Maintaining service and quality standards across coffee, smoothies, and breakfast, • Handling staff scheduling, coordination, and performance, • Keeping on top of stock, waste, and supplier deliveries, • Reporting to the Operations Director and contributing to broader brand decisions What we're looking for: • 1–2 years in a café or hospitality management role, • A leader who sets the tone — calm under pressure, consistent, and accountable, • Strong operational instincts: you notice what's slipping before it becomes a problem, • Genuine warmth with customers and a commitment to building a loyal regular base, • Experience with staff scheduling and stock control What we offer • Starting salary of £14–£15 per hour depending on experience, plus TRONC, • Daytime hours only — no evenings, • Enrolment into the company pension scheme after 3 months, • Staff food during every shift, • Unlimited hot drinks, • A stable, growing brand with real opportunity to progress as Alma expands Great cafés don't run themselves. If you're the one who makes it happen, we want to hear from you.

    Easy apply