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  • Secretary
    Secretary
    2 days ago
    Full-time
    London

    Job Description Secretary / Office Administrator AA Mortgage Gateway Job Title: Secretary / Office Administrator Location: Kensington, London Company: AA Mortgage Gateway Position Type: Full-Time AA Mortgage Gateway is an independent mortgage and protection brokerage that provides mortgage, protection, buy-to-let, commercial finance, and property finance solutions. We pride ourselves on delivering excellent customer service and building long-term relationships with our clients and business partners. Role Overview We are seeking a highly organised, professional, customer-focused Secretary/Office Administrator to support the business's day-to-day operations. The successful candidate will play a key role in ensuring the office runs smoothly, maintaining client relationships, supporting mortgage applications, and providing excellent administrative support to advisers and management. Key Responsibilities Administrative Duties • Manage incoming and outgoing telephone calls, emails, and correspondence., • Maintain accurate client records and filing systems., • Prepare letters, reports, meeting notes, and other business documents., • Manage office diaries, appointments, and meeting schedules., • Handle incoming and outgoing post. Client Support • Act as the first point of contact for clients and introducers., • Welcome clients attending face-to-face meetings., • Schedule appointments and follow up on enquiries., • Maintain regular communication with clients throughout the mortgage process., • Obtain and organise client documentation. Mortgage Processing Support • Assist advisers with mortgage and protection applications., • Chase lenders, solicitors, estate agents, surveyors, and clients for updates., • Upload and organise documentation through lender portals., • Monitor case progress and maintain accurate records., • Assist with preparing compliance documentation and suitability records. Marketing & Business Development Support • Manage social media updates and company communications., • Support networking events and business development activities., • Help maintain the company website and online presence., • Prepare marketing materials and client newsletters. Compliance & Data Protection • Ensure all information is handled in accordance with GDPR regulations., • Assist with audit and compliance requirements., • Maintain confidentiality of client information at all times. General Office Support • Coordinate office meetings and events., • Assist with recruitment administration when required., • Support directors and advisers with additional administrative projects. Person Specification Essential Skills • Excellent written and verbal communication skills., • Strong organisational and time-management abilities., • High attention to detail., • Professional and friendly telephone manner., • Ability to prioritise workload effectively., • Strong IT skills including Microsoft Office (Word, Excel, Outlook)., • Ability to work independently and as part of a team. Desirable Experience • Previous experience in a mortgage brokerage, financial services, banking, or estate agency environment., • Knowledge of mortgage application processes., • Experience using CRM systems., • Understanding of GDPR and compliance procedures. Qualifications • GCSEs (or equivalent) including English and Maths., • Business Administration qualification desirable., • CeMAP knowledge or experience within mortgage services would be advantageous but not essential. Personal Attributes • Professional appearance and manner., • Trustworthy and discreet with confidential information., • Proactive and self-motivated., • Positive, enthusiastic, and customer-focused., • Strong problem-solving skills. Salary & Benefits • Competitive salary dependent on experience., • Performance-related bonus opportunities., • Ongoing training and development., • Career progression opportunities within AA Mortgage Gateway., • Supportive and professional working environment. Working Hours Monday to Friday, 9:00 am – 5:30 pm, with occasional flexibility required to meet business needs. To apply, please submit your CV and a covering letter explaining why you would be a great fit for AA Mortgage Gateway.

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  • Bar Staff
    Bar Staff
    22 days ago
    £14.5–£15.5 hourly
    Full-time
    Fitzrovia, Camden

    ABOUT US Lore of the Land is a unique pub and restaurant, awarded two AA Rosettes, created by the British film director Guy Ritchie. Set across three beautifully curated floors, the venue captures the very best of historic English heritage and dining. On the ground floor, our pub serves expertly crafted pints from a carefully selected range of renowned breweries, complemented by a thoughtfully curated wine list. On the first floor, our restaurant showcases the finest British cuisine, with a menu inspired by seasonal ingredients and traditional flavours. Our Sunday roasts are a particular highlight. In the open kitchen, chefs cook over charcoal and flame, while seats at the copper kitchen bar — overlooking the cooking in action — are especially sought after. We also offer bespoke private dining experiences, on the second floor, in the Rhed Room. BAR STAFF – FULL-TIME POSITION Lore of the Land is currently seeking experienced Bar Staff to join our dynamic team. We are looking for fun, enthusiastic, and passionate individuals to become part of our hardworking team. As a Bartender/Barmaid at Lore of the Land, you will be responsible for creating and delivering an exceptional experience for our guests. Your duties will include, but are not limited to: • Providing excellent customer service by greeting and serving guests in a friendly and efficient manner, • Taking customer orders and serving food and beverages with accuracy and timeliness, • Maintaining a clean and organised work area, • Assisting with restocking inventory and ensuring sufficient supplies are available at all times, • Multitasking to deliver efficient and seamless service, • Confidently pouring pints, preparing long drinks, and serving a range of spritzers and cocktails WHAT WE OFFER • Competitive salary, plus service charge upon successful completion of probation, • Delicious staff meals during shifts when working double shift, • Exclusive staff discount for you and up to three guests at Lore of the Land, • A healthy work-life balance within a supportive working environment, • Access to Perkbox benefits, • Access to Early Pay

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  • Operations & Customer Service Executive / Manager
    Operations & Customer Service Executive / Manager
    2 months ago
    £30000–£37000 yearly
    Full-time
    London

    Location: Waterloo, London Hours: 4:00am–1:00pm, plus one Friday night shift per fortnight Salary: £30,000–£40,000, depending on experience Company Overview Butcher & Edmonds Ltd is an independently family run catering butchers located in Central London, supplying many of London’s finest restaurants, hotels and gentleman’s clubs. Having been in operation since 2004, we pride ourselves on providing high-quality meats and exceptional service to some of the best chef’s in London. Our commitment to sourcing the best products and delivering outstanding service sets us apart in the industry. The role We are looking for a highly organised and adaptable person to join our small office team at a busy London food wholesaler. This is a crucial hybrid role sitting between operations, customer service, sales administration and basic finance. It is not a traditional sales account-management position. You will help ensure that customer orders are processed accurately, deliveries run smoothly and the day-to-day operation of the business remains organised. The role could suit an operations or administrative professional who would like to become more customer-facing. It could equally suit someone from a sales or customer-service background who enjoys detail, systems and operational responsibility. We are open to candidates at different stages of their careers. A more junior candidate could join as an Operations & Customer Service Executive and develop into the position, while an experienced candidate could take ownership of the role at manager level. You will join a small office team consisting of the General Manager/Sales Director and a Credit Controller/Customer Service Executive. As a result, you will need to be comfortable taking responsibility, switching between priorities and helping wherever required. Key responsibilities Order processing and customer service • Take customer orders by telephone, email and other ordering channels., • Enter orders accurately and efficiently into our ERP system., • Provide telephone customer service to chefs and hospitality customers, particularly during the busy period between 8:00am and midday., • Respond to product, availability, pricing, delivery and order queries., • Resolve routine problems quickly and escalate more complex issues when required., • Build strong, helpful relationships with customers through reliable day-to-day service., • Support customers with additions, amendments, shortages and urgent requirements. Operations and delivery coordination • Act as a link between the office, customers, warehouse and delivery team., • Help coordinate our five delivery drivers throughout the morning., • Communicate delivery instructions, changes and customer requirements clearly., • Respond to delivery queries and help resolve delays or other issues., • Ensure relevant information is passed accurately between customers, drivers and the wider team., • Support the smooth running of daily sales and delivery operations. Systems and administration • Maintain accurate customer, order, pricing and product information., • Carry out regular data entry and general sales administration., • Support the business through its move to a new ERP system., • Help test processes, identify issues and ensure information is transferred accurately., • Contribute to improving administrative and operational processes., • Produce basic reports and information when required. Bookkeeping support • Undertake basic bookkeeping and finance administration., • Assist with invoices, credits, account queries and record keeping., • Work closely with the Credit Controller to ensure customer information is accurate., • Investigate straightforward discrepancies and ensure supporting information is properly recorded. Night-team cover • Work one Friday night shift per fortnight as part of the normal rota., • Provide holiday cover for the Night Sales Operations Manager for approximately 24 shifts per year., • Manage night-time order processing and sales operations confidently when providing cover., • Ensure a clear and accurate handover between the night and daytime teams. General responsibilities • Provide flexible support across the business as priorities change., • Complete ad hoc administrative and operational tasks., • Help maintain high standards of accuracy, communication and customer service., • Take ownership of problems and follow them through to resolution. About you You will be practical, dependable and comfortable working in a fast-moving environment where customer requirements can change quickly. You should have: • Strong organisational skills and excellent attention to detail., • A confident, friendly and professional telephone manner., • Experience in operations, administration, customer service, sales support or a related role., • The ability to enter and manage data accurately., • Confidence using business software and learning new systems., • The ability to prioritise several competing tasks., • A calm and solutions-focused approach to problems., • The confidence to communicate with customers, drivers, warehouse colleagues and managers., • A willingness to take responsibility within a small team., • Flexibility around the early-morning hours, Friday-night rota and holiday-cover requirements., • Experience of foodservice, hospitality, wholesale, logistics, order processing, bookkeeping or ERP systems would be useful, but is not essential for the right candidate. What we offer • A salary of £30,000–£37,000, depending on experience and the level of responsibility assumed., • The opportunity to occupy a central and influential position within a growing business., • Broad exposure to customer service, sales operations, logistics, finance and business systems., • The chance to play an important role in the implementation of a new ERP platform., • Genuine scope for the position to develop as the business grows., • A supportive, close-knit working environment where individual contributions are visible and valued., • Annual 4 weeks' holiday, • Discretionary Christmas bonus, • Company Pension, • Discounted Staff Meat, • A supportive & collaborative working environment, • This is an excellent opportunity for someone who enjoys both people and processes: a capable operator who wants more customer contact, or a customer-facing professional who would like to develop broader operational experience.

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  • Marketing Manager
    Marketing Manager
    1 month ago
    £45000–£52000 yearly
    Full-time
    Borehamwood

    Job Title: Marketing Manager Job Type: Full Time (Permanent) Salary: from £45,000 per annum Location: London Start date: As soon as possible Reporting to: Director The Marketing Manager is responsible for developing and executing marketing strategies that promote the company’s real estate portfolio and property management services, drive revenue growth, and enhance brand visibility. This role involves team leadership, client and stakeholder engagement, campaign management, and close collaboration with senior management to ensure marketing activities are aligned with the company’s overall commercial and investment objectives. Job Descriptions • Collaborate with senior leadership to define the range of real estate services offered, including property acquisition, sales, lettings, and management solutions., • Contribute to the development of sales and leasing strategies and assist in setting achievable revenue and occupancy targets based on market conditions and business objectives., • Conduct market research, surveys, and competitive analysis to understand property market trends, tenant demand, investor expectations, and competitor activity., • Evaluate customer and tenant responses to property offerings, pricing structures, presentation standards, and service delivery to inform strategic decisions., • Compile and analyse sales, lettings, and occupancy data to assess performance against agreed targets., • Develop proposals for marketing campaigns and promotional activities that effectively target buyers, tenants, investors, and property owners., • Produce regular reports for senior management detailing marketing performance, client feedback, portfolio insights, and market developments., • Provide strategic recommendations to enhance property marketing, leasing performance, and brand positioning., • Manage and mentor the marketing team to ensure the effective delivery of marketing strategies across all property services., • Oversee content creation, digital marketing, branding, advertising, and property-focused promotional initiatives., • Foster strong relationships with existing and prospective clients, tenants, investors, and business partners through proactive communication and tailored engagement., • Support the negotiation of new business opportunities, including property management contracts, sales mandates, and leasing agreements., • Assist in preparing detailed property marketing specifications, including promotional planning, messaging, and alignment of marketing materials with asset positioning and client expectations. Required Skills & Qualifications: • A Bachelor's degree that is equivalent to RQF Level 6, • Proven experience in real estate or property management, or a related professional services sector., • Strong leadership and team management skills, • Proficiency in digital marketing tools, property portals, and analytics platforms, • Excellent communication, negotiation, and organisational abilities, • Strategic and commercially focused thinker with strong attention to detail

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  • Remote SDR – Work When You Want & Earn on Commission
    Remote SDR – Work When You Want & Earn on Commission
    2 months ago
    £800–£1600 monthly
    Part-time
    London

    Sales Development Representative (SDR) Remote | Flexible Hours | Commission Only Overview We are looking for ambitious, confident, and motivated Sales Development Representatives (SDRs) to join YourSiteSimple (YSS) on a commission-only, fully remote basis. This is an ideal opportunity for someone looking to earn additional income without being tied to a traditional 9–5 schedule. You choose when you work, where you work, and how much time you want to put in. There are no fixed shifts or minimum working hours. Work around your existing job, studies, business, family commitments, or other responsibilities. Whether you want to work a few hours a week or dedicate significantly more time, the flexibility is yours. Your role is simple: identify businesses that could benefit from a better website, start conversations with decision-makers, and generate qualified sales opportunities for YSS. The more opportunities and business you generate, the more you can earn. This is a performance-driven role with no fixed earnings ceiling. What You'll Do • Prospect for businesses that could benefit from professional website design and digital solutions, • Make outbound calls and send emails to potential clients, • Speak with business owners, directors, and other decision-makers, • Introduce YSS and explain how our services can help their business, • Identify businesses with outdated, ineffective, or non-existent websites, • Qualify potential clients based on their needs and suitability, • Book qualified sales meetings for the YSS sales team, • Follow up with prospects and maintain your sales pipeline, • Record prospect information and activity using our CRM and sales tools, • Consistently generate new sales opportunities Why Join YSS? 100% Remote Work from anywhere in the UK. No office, no commute, and no need to travel to a workplace. All you need is a laptop, phone, and reliable internet connection. Work When You Want There are no fixed shifts and no set working hours. Work mornings, evenings, weekends, or whenever suits you. Commission Only Your earning potential is directly linked to your results. The more successful opportunities you generate, the more you can earn. No Earnings Ceiling There is no fixed limit on your earning potential. Your income can grow alongside your performance. Work Around Your Life Perfect for students, people with existing jobs, freelancers, entrepreneurs, or anyone looking for a flexible additional income stream. Build Real B2B Sales Experience Develop valuable skills in cold calling, prospecting, lead generation, objection handling, qualification, and business development. Training & Support You'll receive guidance on YSS's services, prospecting approach, outreach methods, and sales process to help you get started. Progress With YSS High-performing SDRs may have opportunities to take on greater responsibility and progress into senior sales or business development positions as the company grows. Who We're Looking For • Confident and comfortable speaking to new people, • Ambitious and motivated by earning potential, • Strong verbal communication skills, • Comfortable making outbound calls, • Resilient and able to handle rejection, • Self-motivated and capable of working independently, • Organised and consistent with follow-ups, • Interested in sales, business, websites, or entrepreneurship, • Previous sales experience is beneficial but not essential, • Willing to learn, improve, and take feedback The Ideal Candidate You don't need years of sales experience to succeed in this role. What matters most is your attitude, confidence, consistency, and willingness to take action. If you're comfortable picking up the phone, speaking with business owners, handling rejection, and continuing to push yourself, you could do very well at YSS. Compensation Commission Only – Performance Based There is no fixed salary or hourly wage for this position. Earnings are based on successful results generated through your sales activity. You choose your hours. You work remotely. Your performance determines your earning potential. Who Is This Role Suitable For? This opportunity could be particularly suited to: • Students looking for flexible work, • People with an existing job looking for additional income, • Freelancers and self-employed individuals, • Aspiring sales professionals, • Entrepreneurs looking to develop their sales skills, • Experienced salespeople looking for additional commission opportunities, • Anyone who wants to work remotely and control their own schedule Ready to Get Started? If you're looking for a fully remote, flexible sales opportunity where you can work around your existing commitments and earn based on your performance, we'd love to hear from you. Apply today and start building your sales experience and earning potential on your own terms.

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