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Job title: Head of Service – Waste and Fleet Services Grade/Salary: Band Hay 1 (circa £80,000) Contract Type: Full time, Permanent Hours: 37 hours Location: Sandwell Council House, Oldbury (Hybrid) Information Pack: Job Descriptions | We Are Sandwell Closing Date: 11/05/2026 Sandwell Council’s Environment & Public Protection Division is seeking a Head of Service – Waste and Fleet Services to join its established team. As Head of Service, you will provide strategic and operational leadership for designated service areas, ensuring delivery aligns with the Council Plan and wider corporate priorities. You will lead service planning, performance improvement and transformation, manage significant budgets, and provide high‑level professional advice to senior officers, Cabinet Members and elected members. Working collaboratively across the organisation, you will contribute to corporate strategy, lead cross‑council initiatives, and deputise for the Service Director as required to ensure effective, efficient and customer‑focused service delivery. In this role you will: • Provide high‑level professional advice to the Council, Cabinet Members and senior leaders on waste, street cleansing and fleet services, preparing and presenting evidence‑based reports and recommendations., • Act as the operational client for the Council’s Integrated Waste and Street Cleansing Contract and the Waste‑to‑Resource (W2R) disposal contract, ensuring strong client‑side governance and value for money., • Work in partnership with service providers to deliver high‑quality household waste and recycling services, maximising recycling rates and customer satisfaction., • Ensure waste disposal arrangements are sustainable, cost‑effective and aligned with best‑value principles., • Lead the development and continuous improvement of end‑to‑end customer processes, ensuring services are accessible, efficient and customer‑focused., • Through contractual arrangements, support the maintenance of high standards of street cleanliness and the prompt clearance of fly‑tipping., • Provide expert professional advice on waste, fleet and related services, with particular emphasis on new and emerging legislation and best practice., • Lead the delivery of an effective, compliant and efficient Fleet Service, ensuring all vehicles and equipment meet legislative, licensing and safety requirements., • Ensure the Council’s vehicle and equipment fleet is optimised, shared where possible, and surplus assets are identified and disposed of appropriately., • Drive the development of an environmentally sustainable fleet, supporting the transition to lower‑emission vehicles where practical and affordable., • Ensure robust financial and resource management across all areas of responsibility, delivering agreed performance outcomes on time and within budget., • Lead and support managers through effective performance management, adopting a constructive high‑support / high‑challenge approach., • Represent the Council externally with partners, agencies and professional networks, strengthening the Council’s reputation and influence regionally and nationally., • Champion health, safety, wellbeing, equality, diversity and inclusion, modelling the highest standards of public service and professional conduct. Attributes that you would bring to the role: • Proven experience operating at a senior level within waste, environmental, infrastructure or similarly complex operational services., • Strong client‑side contract management capability, including experience of managing large‑scale outsourced services and strategic partnerships., • A sound understanding of waste, recycling, fleet and environmental legislation, with the ability to translate regulatory change into effective service delivery., • Demonstrable financial and commercial acumen, including budget management, cost control and value‑for‑money decision‑making., • A customer‑focused mindset, with experience of improving end‑to‑end service processes and enhancing the customer journey., • The ability to work collaboratively with elected members, senior leaders, service providers and partners to resolve complex or sensitive issues., • Strong people‑management skills, with a track record of leading performance, engagement and staff development in line with HR and OD best practice., • A proactive, improvement‑focused approach, with experience of service transformation, sustainability initiatives and continuous improvement., • High levels of professional integrity, resilience and judgement, reflecting the standards expected of senior public office holders., • A commitment to the Council’s values and ‘One Team’ culture, acting as a visible champion for change, accountability and collaboration. Why Sandwell Council? At Sandwell Council, our work has a real impact. We are proud to be a values‑led organisation that supports its employees with excellent benefits, a competitive remuneration package, and a strong focus on development. By joining us, you’ll play a key role in delivering services that make a real and lasting difference to thousands of people across the borough. To find out more, please visit our careers page: We Are Sandwell – We Are Sandwell Please submit a CV and supporting statement to Sukhy Lall on Click here to find out more about our One Team Framework: Values and Behaviours We reserve the right to close this vacancy early should a high number of applications be received. Applicants are therefore strongly encouraged to apply as soon as possible. If you are an internal candidate and currently at risk, please let the recruiting manager know. We place equality, diversity and inclusion at the core of who we are and how we lead, where every voice matters. At Sandwell, we recognise and value the richness that comes from diverse lived experiences, perspectives, backgrounds and identities. This diversity makes us a stronger and more effective council. We welcome applications from all backgrounds and are committed to building a workplace where everyone feels they belong, are treated fairly, and have the opportunity to thrive. Creating an environment where colleagues feel respected, supported and able to contribute fully is central to our culture and the way we work. We are committed to ensuring that all applicants and employees have equitable access to opportunities. Reasonable adjustments are available throughout the recruitment process and within the workplace so that everyone has the support they need to perform at their best and succeed in their role. If you have any questions relating to equality, diversity, and inclusion, you can contact the EDI Team at . If you wish to apply as Care Leaver or a Disability Confident candidate, please make sure to state this when submitting your CV. If you have a disability and require assistance in submitting your CV, please contact

Job title: Head of Service – Public Protection Grade/Salary: Band Hay 1 (circa £80,000) Contract Type: Full time, Permanent Hours: 37 hours Location: Sandwell Council House, Oldbury (Hybrid) Information Pack: Job Descriptions | We Are Sandwell Closing Date: 11/05/2026 Sandwell Council’s Environment & Public Protection Division is seeking a Head of Service – Public Protection to join its established team. As Head of Service, you will provide strategic and operational leadership for designated service areas, ensuring delivery aligns with the Council Plan and wider corporate priorities. You will lead service planning, performance improvement and transformation, manage significant budgets, and provide high‑level professional advice to senior officers, Cabinet Members and elected members. Working collaboratively across the organisation, you will contribute to corporate strategy, lead cross‑council initiatives, and deputise for the Service Director as required to ensure effective, efficient and customer‑focused service delivery. In this role you will: • Provide high‑level professional advice to the Council, Cabinet Members and senior leaders on environmental protection, regulatory and public protection services, preparing and presenting robust, evidence‑based reports., • Lead the effective and efficient delivery of the Council’s environmental protection and environmental enforcement services, ensuring statutory compliance and high professional standards., • Deliver customer‑focused Regulatory Services, including general licensing and taxi licensing, and fulfil the Council’s responsibilities as a Licensing Authority and local Weights and Measures Authority., • Lead the Council’s work on animal health and welfare, promoting the Animal Welfare Charter across the organisation and local communities., • Ensure the Council fulfils its statutory duties relating to pest control and infestations under relevant legislation, including the Prevention of Damage by Pests Act 1949 and the Environmental Protection Act 1990., • Support responsible business practices and protect residents through an effective Trading Standards service, including product safety and underage sales enforcement., • Ensure delivery of the Council’s Environmental Health responsibilities, including food hygiene and safety, statutory nuisance and health and safety enforcement., • Work closely with the Head of Public Realm to maintain high standards of street cleanliness through coordinated enforcement, with a particular focus on reducing fly‑tipping., • Lead the management and coordinated response to unauthorised encampments, working with internal and external partners to minimise impacts on residents., • Ensure the Council delivers its responsibilities under the Duty to Protect, safeguarding vulnerable individuals and communities., • Manage and coordinate the Environment and Public Protection Business Support Team, ensuring efficient and effective service support., • Provide expert advice on new and emerging legislation and best practice across environmental health, regulatory and enforcement functions., • Lead and support managers through effective performance management, adopting a high‑support / high‑challenge approach to drive improvement., • Ensure robust financial and resource management, delivering agreed outcomes and performance targets on time and within budget., • Represent the Council externally, building strong professional networks and partnerships to enhance reputation, learning and benchmarking., • Champion health, safety, wellbeing, equality, diversity and inclusion, consistently modelling the highest standards of public service leadership. Attributes that you would bring to the role: • Senior leadership experience within environmental health, regulatory services, public protection or enforcement‑based services in a complex, regulated environment., • Strong knowledge of environmental health, licensing, trading standards and enforcement legislation, with the ability to respond effectively to legislative change., • Proven ability to balance statutory responsibilities, customer focus and proportionate enforcement., • Experience of leading multi‑disciplinary teams and coordinating services across organisational boundaries., • Confidence and credibility in advising elected members and senior leaders on complex, sensitive and high‑risk issues., • Strong financial and performance‑management capability, with experience of delivering services within tight governance and budgetary controls., • A collaborative, partnership‑focused approach, with experience of working effectively with internal services, partner agencies and businesses., • A people‑centred leadership style, with a track record of engaging, motivating and developing teams in line with HR and OD best practice., • High levels of professional integrity, resilience and sound judgement, reflecting the standards expected of senior public office holders., • A strong commitment to the Council’s values, the ‘One Team’ culture and being a visible champion for change and continuous improvement. Why Sandwell Council? At Sandwell Council, our work has a real impact. We are proud to be a values‑led organisation that supports its employees with excellent benefits, a competitive remuneration package, and a strong focus on development. By joining us, you’ll play a key role in delivering services that make a real and lasting difference to thousands of people across the borough. To find out more, please visit our careers page: We Are Sandwell – We Are Sandwell Please submit a CV and supporting statement to Sukhy Lall on Click here to find out more about our One Team Framework: Values and Behaviours We reserve the right to close this vacancy early should a high number of applications be received. Applicants are therefore strongly encouraged to apply as soon as possible. If you are an internal candidate and currently at risk, please let the recruiting manager know. We place equality, diversity and inclusion at the core of who we are and how we lead, where every voice matters. At Sandwell, we recognise and value the richness that comes from diverse lived experiences, perspectives, backgrounds and identities. This diversity makes us a stronger and more effective council. We welcome applications from all backgrounds and are committed to building a workplace where everyone feels they belong, are treated fairly, and have the opportunity to thrive. Creating an environment where colleagues feel respected, supported and able to contribute fully is central to our culture and the way we work. We are committed to ensuring that all applicants and employees have equitable access to opportunities. Reasonable adjustments are available throughout the recruitment process and within the workplace so that everyone has the support they need to perform at their best and succeed in their role. If you have any questions relating to equality, diversity, and inclusion, you can contact the EDI Team at . If you wish to apply as Care Leaver or a Disability Confident candidate, please make sure to state this when submitting your CV. If you have a disability and require assistance in submitting your CV, please contact

Job title: Head of Service – Community Safety Grade/Salary: Band Hay 1 (circa £80,000) Contract Type: Full time, Permanent Hours: 37 hours Location: Sandwell Council House, Oldbury (Hybrid) Information Pack: Job Descriptions | We Are Sandwell Closing Date: 11/05/2026 Sandwell Council’s Environment & Public Protection Division is seeking a Head of Service – Community Safety to join its established team. As Head of Service, you will provide strategic and operational leadership for designated service areas, ensuring delivery aligns with the Council Plan and wider corporate priorities. You will lead service planning, performance improvement and transformation, manage significant budgets, and provide high‑level professional advice to senior officers, Cabinet Members and elected members. Working collaboratively across the organisation, you will contribute to corporate strategy, lead cross‑council initiatives, and deputise for the Service Director as required to ensure effective, efficient and customer‑focused service delivery. In this role you will: • Provide high‑level professional advice to the Council, Cabinet Members and senior leaders on community safety, resilience and public protection, preparing and presenting clear, evidence‑based reports., • Act as the Council’s lead officer for the statutory Community Safety Partnership, coordinating effective multi‑agency working with key partners including West Midlands Police, the Office of the Police and Crime Commissioner, and the Violence Reduction Partnership., • Lead the Council’s response to antisocial behaviour, ensuring effective operational delivery and joined‑up planning with partner agencies., • Manage the effective deployment of the Borough Patrolling Service, supporting public protection and community safety across the borough, including enforcement activity relating to untaxed and abandoned vehicles., • Develop and deliver a range of community safety initiatives that raise awareness, strengthen prevention and support safer communities., • Lead the development and delivery of the Safer Sandwell Partnership Community Safety Strategy, addressing key areas including antisocial behaviour, hate crime, modern slavery and exploitation, extremism, domestic abuse and sexual violence, and serious violence., • Manage the Council’s CCTV and Concierge services, working closely with Housing and enforcement colleagues to support community safety outcomes., • Ensure delivery of a comprehensive emergency planning and resilience function, including training, exercising and on‑call arrangements, enabling the Council to meet its duties as a Category 1 responder under the Civil Contingencies Act 2004., • Discharge the Council’s statutory Prevent duty, ensuring compliance with Home Office requirements and best practice., • Provide expert advice on new and emerging community safety and public protection legislation and policy., • Lead and support managers through effective performance management, adopting a high‑support / high‑challenge approach that drives accountability and improvement., • Ensure robust financial and resource management, delivering agreed outcomes and performance targets on time and within budget., • Represent the Council externally, building strong partnerships and enhancing the Council’s profile regionally and nationally., • Champion health, safety, wellbeing, equality, diversity and inclusion, consistently modelling the highest standards of professionalism and public service leadership. Attributes that you would bring to the role: • Senior leadership experience within community safety, public protection, emergency planning or a similarly complex, partnership‑driven environment., • A strong understanding of community safety legislation and policy, including antisocial behaviour, Prevent, serious violence and safeguarding‑related agendas., • Proven ability to lead and coordinate multi‑agency partnerships and statutory boards, influencing effectively across organisational boundaries., • Experience of developing and delivering strategic plans and initiatives that improve community outcomes and reduce risk., • Confidence and credibility in advising elected members and senior leaders on complex, sensitive and high‑profile issues., • Strong operational leadership capability, including oversight of enforcement, CCTV, emergency planning or response‑based services., • Sound financial and performance management skills, with experience of delivering outcomes within agreed budgets and governance frameworks., • A people‑centred leadership style, with a track record of engaging, motivating and developing managers and teams., • High levels of integrity, resilience and sound judgement, reflecting the standards expected of senior public office holders., • A clear commitment to the Council’s values, the ‘One Team’ culture and being a visible champion for change, collaboration and continuous improvement. Why Sandwell Council? At Sandwell Council, our work has a real impact. We are proud to be a values‑led organisation that supports its employees with excellent benefits, a competitive remuneration package, and a strong focus on development. By joining us, you’ll play a key role in delivering services that make a real and lasting difference to thousands of people across the borough. To find out more, please visit our careers page: We Are Sandwell – We Are Sandwell Please submit a CV and supporting statement to Sukhy Lall on Click here to find out more about our One Team Framework: Values and Behaviours We reserve the right to close this vacancy early should a high number of applications be received. Applicants are therefore strongly encouraged to apply as soon as possible. If you are an internal candidate and currently at risk, please let the recruiting manager know. We place equality, diversity and inclusion at the core of who we are and how we lead, where every voice matters. At Sandwell, we recognise and value the richness that comes from diverse lived experiences, perspectives, backgrounds and identities. This diversity makes us a stronger and more effective council. We welcome applications from all backgrounds and are committed to building a workplace where everyone feels they belong, are treated fairly, and have the opportunity to thrive. Creating an environment where colleagues feel respected, supported and able to contribute fully is central to our culture and the way we work. We are committed to ensuring that all applicants and employees have equitable access to opportunities. Reasonable adjustments are available throughout the recruitment process and within the workplace so that everyone has the support they need to perform at their best and succeed in their role. If you have any questions relating to equality, diversity, and inclusion, you can contact the EDI Team at . If you wish to apply as Care Leaver or a Disability Confident candidate, please make sure to state this when submitting your CV. If you have a disability and require assistance in submitting your CV, please contact

Job title: Head of Service – Parks & Visitor Services Grade/Salary: Band Hay 1 (circa £80,000) Contract Type: Full time, Permanent Hours: 37 hours Location: Sandwell Council House, Oldbury (Hybrid) Information Pack: Job Descriptions | We Are Sandwell Closing Date: 11/05/2026 Sandwell Council’s Environment & Public Protection Division is seeking a Head of Service – Parks & Visitor Services to join its established team. As Head of Service, you will provide strategic and operational leadership for designated service areas, ensuring delivery aligns with the Council Plan and wider corporate priorities. You will lead service planning, performance improvement and transformation, manage significant budgets, and provide high‑level professional advice to senior officers, Cabinet Members and elected members. Working collaboratively across the organisation, you will contribute to corporate strategy, lead cross‑council initiatives, and deputise for the Service Director as required to ensure effective, efficient and customer‑focused service delivery. In this role you will: • Provide strategic and operational leadership for the Council’s parks and visitor services, delivering high‑quality, inclusive and customer‑focused experiences for residents and visitors., • Maximise the use, enjoyment and accessibility of parks and attractions, ensuring they are valued community assets that balance public enjoyment with environmental sustainability., • Drive commercial performance and financial sustainability across the service, including catering, retail, attractions and concessions., • Lead the development and delivery of engaging events programmes that attract residents to parks and open spaces and support the Council’s wider civic and corporate priorities., • Ensure the highest standards of operational management, securing and maintaining external accreditations and recognition such as Green Flag and Visit England where possible., • Lead the procurement, commissioning and management of external operators and concession contracts where these deliver best value., • Work with senior colleagues to deliver capital investment and improvement projects in parks and open spaces, ensuring delivery to time, cost and quality., • Promote and maintain the highest standards of animal welfare across the Council’s open spaces and visitor attractions., • Provide high‑level, evidence‑based professional advice to the Council, Cabinet Members and senior leaders, including the preparation and presentation of reports., • Lead, motivate and develop managers and teams through effective performance management, creating a culture of accountability, inclusion and high performance., • Ensure robust financial management, with clear accountability for budgets, resources, risks, outcomes and performance targets., • Represent the Council externally, building effective partnerships, contributing regionally and nationally, and enhancing the Council’s reputation., • Champion health, safety, wellbeing, equality, diversity and inclusion, consistently modelling the highest standards of public service leadership. Attributes that you would bring to the role: • Proven senior leadership experience within a complex, customer‑facing service, ideally within a public sector or similarly accountable environment., • The ability to successfully balance commercial opportunity, community value and environmental responsibility., • Demonstrable experience of service transformation, continuous improvement and delivering change at scale., • Strong financial and commercial acumen, with experience of budget management, commissioning and value‑for‑money decision‑making., • Credibility and confidence to advise senior officers and Elected Members on complex or sensitive issues., • Excellent stakeholder management and partnership‑working skills, with experience of influencing across organisational boundaries., • A strong people‑focused leadership style, with a track record of engaging, developing and empowering managers and teams., • A clear commitment to high standards of governance, health and safety, animal welfare and legislative compliance., • Professional integrity, resilience and sound judgement, reflecting the highest standards expected of public office holders., • A commitment to the Council’s values, the ‘One Team’ culture and being a visible champion of change and continuous service improvement. Why Sandwell Council? At Sandwell Council, our work has a real impact. We are proud to be a values‑led organisation that supports its employees with excellent benefits, a competitive remuneration package, and a strong focus on development. By joining us, you’ll play a key role in delivering services that make a real and lasting difference to thousands of people across the borough. To find out more, please visit our careers page: We Are Sandwell – We Are Sandwell Please submit a CV and supporting statement to Sukhy Lall on Click here to find out more about our One Team Framework: Values and Behaviours We reserve the right to close this vacancy early should a high number of applications be received. Applicants are therefore strongly encouraged to apply as soon as possible. If you are an internal candidate and currently at risk, please let the recruiting manager know. We place equality, diversity and inclusion at the core of who we are and how we lead, where every voice matters. At Sandwell, we recognise and value the richness that comes from diverse lived experiences, perspectives, backgrounds and identities. This diversity makes us a stronger and more effective council. We welcome applications from all backgrounds and are committed to building a workplace where everyone feels they belong, are treated fairly, and have the opportunity to thrive. Creating an environment where colleagues feel respected, supported and able to contribute fully is central to our culture and the way we work. We are committed to ensuring that all applicants and employees have equitable access to opportunities. Reasonable adjustments are available throughout the recruitment process and within the workplace so that everyone has the support they need to perform at their best and succeed in their role. If you have any questions relating to equality, diversity, and inclusion, you can contact the EDI Team at . If you wish to apply as Care Leaver or a Disability Confident candidate, please make sure to state this when submitting your CV. If you have a disability and require assistance in submitting your CV, please contact

Job title: Head of Service – Public Realm Grade/Salary: Band Hay 1 (circa £80,000) Contract Type: Full time, Permanent Hours: 37 hours Location: Sandwell Council House, Oldbury (Hybrid) Information Pack: Job Descriptions | We Are Sandwell Closing Date: 11/05/2026 Sandwell Council’s Environment & Public Protection Division is seeking a Head of Service – Public Realm to join its established team. As Head of Service, you will provide strategic and operational leadership for designated service areas, ensuring delivery aligns with the Council Plan and wider corporate priorities. You will lead service planning, performance improvement and transformation, manage significant budgets, and provide high‑level professional advice to senior officers, Cabinet Members and elected members. Working collaboratively across the organisation, you will contribute to corporate strategy, lead cross‑council initiatives, and deputise for the Service Director as required to ensure effective, efficient and customer‑focused service delivery. In this role you will: • Provide high‑level professional advice to the Council, Cabinet Members and senior leaders on public realm, grounds maintenance and countryside services, preparing and presenting clear, evidence‑based reports., • Lead the development and maintenance of the Council’s public realm, maximising resident enjoyment and utility while minimising antisocial behaviour., • Deliver a consistent, reliable and cost‑effective grounds maintenance service, ensuring agreed and published standards across public realm, open and green spaces., • Ensure the high‑quality maintenance of parks and open spaces, supporting safe, welcoming and attractive environments for residents and visitors., • Lead the management and development of the Council’s countryside services, including responsibility for waterbodies and natural assets., • Ensure effective integration between the Council’s internal grounds maintenance services and the Integrated Waste and Street Cleansing Contract, maintaining high standards of street cleanliness., • Ensure the Council’s tree stock is managed effectively, balancing public safety, environmental sustainability and long‑term asset health., • Maintain the visual presentation of the borough through the prompt clearance of fly‑tipping, working closely with Public Protection colleagues to reduce incidents through improved enforcement., • Manage external commissions for assigned services, including those delivered with Housing colleagues, ensuring services meet agreed standards and are fully recharged., • Act as the Council’s professional lead on greening and rewilding, identifying, delivering and communicating opportunities that support biodiversity and climate ambitions., • Work with senior colleagues to deliver capital improvement projects in parks and open spaces, ensuring projects are delivered robustly to time, cost and quality., • Promote and maintain the highest standards of animal welfare across the Council’s open spaces and visitor attractions., • Lead and support managers through effective performance management, adopting a high‑support / high‑challenge approach that drives accountability and improvement., • Ensure robust financial and resource management, delivering agreed outcomes and performance targets on time and within budget., • Represent the Council externally, strengthening partnerships, sharing best practice and enhancing the Council’s reputation regionally and nationally., • Champion health, safety, wellbeing, equality, diversity and inclusion, modelling the highest standards of public service leadership at all times. Attributes that you would bring to the role: • Senior leadership experience within public realm, grounds maintenance, environmental services or open‑space management in a complex operational environment., • A strong understanding of public realm operations, asset management and the delivery of services that balance community use, safety and environmental sustainability., • Proven experience of managing outsourced and commissioned services, including contract performance, integration and value‑for‑money delivery., • Knowledge of tree management, countryside services or green infrastructure, with a commitment to biodiversity, greening and rewilding agendas., • Experience of delivering capital projects and service improvements within tight governance, budget and performance frameworks., • Confidence and credibility in advising elected members and senior leaders on operational, financial and reputational issues., • Strong financial and performance‑management capability, with experience of managing budgets, resources and outcomes., • A collaborative leadership style, with experience of working across services and with partner organisations to deliver shared outcomes., • A people‑focused approach, with a proven track record of engaging, developing and motivating managers and teams., • High levels of professional integrity, resilience and judgement, reflecting the standards expected of senior public office holders., • A clear commitment to the Council’s values, the ‘One Team’ culture and being a visible champion for change and continuous improvement. Why Sandwell Council? At Sandwell Council, our work has a real impact. We are proud to be a values‑led organisation that supports its employees with excellent benefits, a competitive remuneration package, and a strong focus on development. By joining us, you’ll play a key role in delivering services that make a real and lasting difference to thousands of people across the borough. To find out more, please visit our careers page: We Are Sandwell – We Are Sandwell Please submit a CV and supporting statement to Sukhy Lall on Click here to find out more about our One Team Framework: Values and Behaviours We reserve the right to close this vacancy early should a high number of applications be received. Applicants are therefore strongly encouraged to apply as soon as possible. If you are an internal candidate and currently at risk, please let the recruiting manager know. We place equality, diversity and inclusion at the core of who we are and how we lead, where every voice matters. At Sandwell, we recognise and value the richness that comes from diverse lived experiences, perspectives, backgrounds and identities. This diversity makes us a stronger and more effective council. We welcome applications from all backgrounds and are committed to building a workplace where everyone feels they belong, are treated fairly, and have the opportunity to thrive. Creating an environment where colleagues feel respected, supported and able to contribute fully is central to our culture and the way we work. We are committed to ensuring that all applicants and employees have equitable access to opportunities. Reasonable adjustments are available throughout the recruitment process and within the workplace so that everyone has the support they need to perform at their best and succeed in their role. If you have any questions relating to equality, diversity, and inclusion, you can contact the EDI Team at . If you wish to apply as Care Leaver or a Disability Confident candidate, please make sure to state this when submitting your CV. If you have a disability and require assistance in submitting your CV, please contact

Air Conditioning Engineer (Service) needed - Dudley - West Midlands We are looking for an Air Conditioning Engineer (Service) interested in service, maintenance, and repair work in the Dudley area. Main Duties Include: Servicing, fault-finding, and maintenance of air conditioning systems within commercial, education, and retail premises. Attend service and reactive breakdowns to fault find, diagnose and repair in a timely and cost-effective manner. Use air-conditioning fault-finding experience to provide high levels of first-time fix and customer care. Carry out responsive maintenance, service, and repairs as instructed. Carry out servicing and safety checks on all air con systems. Make immediate decisions regarding repair requirements and inform the relevant director. Communicate with customers if repairs cannot be completed on the first visit and arrange return visits. Direct helpers in assembly or installation of air con systems or components. Liaise with management and/or client to ensure works are completed. Ensure all works and repairs are completed safely and in accordance with codes and practices. Adhere to client rules while on site. Purchase materials cost-effectively. Maintain training requirements and keep skills up to date. Complete all relevant documentation promptly. Use company vehicle, tools, and equipment safely and responsibly. Conduct site audits, vehicle audits, post-work inspections, quotations, and engineer meetings.Person Specification / Requirements: Recognised air conditioning apprenticeship. Commercial air conditioning experience (fault finding, service, repair, maintenance). Working knowledge of test equipment including electrical multi-meter. Flexible approach and willingness to be part of emergency call-out rota. Full UK Driving Licence. Enhanced DBS required due to nature of work. Mobile role, travelling to multiple sites.Hours: Monday to Friday (with flexibility for emergency call-outs and occasional overtime) Pay/Benefits: £35,000 - £45,000 per annum Company van Fuel card PensionPlease call (phone number removed) or send a cv to (url removed) to apply IDN1

Field Service Technician | Kingswinford, West Midlands | £32,000-£55,000 + Travel Pay + Benefits The Opportunity We're partnering with a globally established, privately owned engineering manufacturer recognised as a market leader in advanced technologies. Backed by almost a century of innovation and sustained global growth, this business supplies critical equipment into aerospace, automotive, defence, and energy markets worldwide. This is a key hire into a growing international service function, offering genuine exposure to complex machinery, global travel, and long term career development within a highly respected, people first engineering organisation. What You'll Do Reporting to the Director of Operations, you'll take ownership of field installation, commissioning, testing, and servicing of advanced automation systems. Day to day responsibilities will include: • Installing, commissioning, testing, and debugging bespoke machines at customer sites - Fault finding and repairing mechanical, electrical, hydraulic, and pneumatic systems - Programming, modifying, and supporting PLC controlled systems (Siemens S7 1200 / S7 1500 and Allen Bradley ControlLogix) - Diagnosing machine performance issues in collaboration with customer engineering teams - Delivering operator and maintenance training, ensuring safe and effective machine use You'll also play a key role in continuous improvement initiatives, supporting machine upgrades, safety enhancements, and global service best practice as the business continues to expand. What's On Offer • Salary: £32,000-£55,000 depending on experience - Additional travel compensation under a global travel policy - Extensive technical training and ongoing development - Pension scheme - Holiday entitlement plus bank holidays - Long term career progression within a stable, family owned global business - Day shift, full time position - Site base: Kingswinford, West Midlands (non remote) Travel will typically be 30-50%, with short periods of higher international travel. What We're Looking For You'll be an experienced hands on technician, comfortable working independently in customer environments and across international locations. Ideally, you'll bring: • Strong mechanical and electrical fault finding experience - Working knowledge of PLCs (Siemens preferred; Allen Bradley advantageous) - Experience with hydraulics, pneumatics, and automation systems - Ability to read and interpret electrical schematics and engineering drawings - A professional, customer focused approach and strong communication skills Experience with robotics, machine safety systems, and international field service is advantageous but not essential for the right technician with the right mindset. Call to Action If this sounds like the right next step in your engineering career, apply directly through this advert or contact me for a confidential conversation before applying. Please note: the client's full identity will be shared with shortlisted candidates at interview stage

This role requires extensive experience in IT service delivery management, strong leadership skills, and a proven track record in enhancing customer experiences.

Reporting to the Chief Customer Officer, you will lead the strategic development and delivery of a modern, high-performing income management service across all tenures. Employee assistance – free confidential advice and counselling services provided by independent specialist organisations. You wil

A leading travel platform is seeking a Service Delivery Director to define and implement customer service strategies for their Viator-Experiences business. This role involves managing both in-house and outsourced operations, ensuring exceptional service delivery, and championing operational excellen

Define Operational Gold Standards: Establish and enforce world-class logistics service operational guidelines, parameters, and service level agreements for all local third-party providers. Proven Senior Leadership: Extensive senior leadership experience within Customer Service & Logistics in a compl

Reporting to the MD of a product‑led, £150‑200m turnover business, you will lead the end‑to‑end customer and consumer‑experience teams across customer service, sales order processing, product training, quality, technical support, logistics and supply chain. Collaborate with cross‑functi

We are seeking a dynamic and visionary Director to grow our FS business through our Customer Experience Transformation activities, focusing on Customer Service and CRM. Salesforce, MS Dynamics, Google Dialogflow, Nice, Genesys etc), customer care operations and customer journey design. We’re inven

As a privately owned company, they are focused on providing a tailored first-class customer experience, whilst looking at ways to improve by investing in their already advanced and globally recognised infrastructure.

Become a Self-Employed Delivery Driver with Evri with our .LIVE – apply in as little as 5 minutes.UK’s largest courier networks .Looking for a new role or a more flexible way to earn that fits around your lifestyle? Join Evri as a self-employed del

They have both PM and Project Lead/Director roles but to a sustained period of growth, a strong project pipeline.

Become a Self-Employed Delivery Driver with Evri with our new and improved application process now LIVE – apply in as little as 5 minutes and join one of the UK’s largest courier networks.Looking for a new role or a more flexible way to earn that fits around your lifestyle? Join Evri as a self-e

Temporary Job - Site based Manager for major Prison Refurb.This large FM and Maintenance company is carrying out a major roof replacement and upgrade to a prison, with.M&E roof-mounted equipment also being changed, along with some fire and smoke equipment.The prison is Victorian, and it will be work

Represent the business at trade events, site visits and customer meetings. Through working together, our goal is to achieve a carbon net-zero, eco-friendly future by providing high-quality products and services.

Proven track record as a Project Manager within M&E Building Services. Mechanically or electrically building services qualifications and experience. Temporary M&E Building Services Project Manager - 40+ Week ContractLocation: Warwick / Worcester / Corby.

Is looking for a fast route to an Account Director role in a dynamic environment.

Project Manager, hospitality and leisure industry, client side.You will work for a leading hospitality and leisure chain based in the UK.The property team is portrayed as a highly experienced, professionally qualified group responsible for maintaining, developing, and investing in the company’s na

We’re representing a leading UK energy infrastructure contractor delivering complex transmission and renewable projects nationwide.Their work includes the design, build and commissioning of substations and associated infrastructure up to 400kV, playing a critical role in strengthening the UK’s e

This pivotal role will take full responsibility for delivering the project to the highest standards and will report directly to the Construction Director, offering a fantastic opportunity to make a significant impact within a thriving, forward-thinking business. Drive excellence in customer satisfac

Coordinate with internal departments and other Project Managers for resource and service alignment.

Role OverviewWe are seeking a highly experienced Senior Project Manager - Electrical (MEP) to join our Building Services team in Cambridge. It represents one of the UK’s most ambitious sustainable office schemes, featuring cutting-edge building services, low-carbon design, and innovative construct

Electrical Project Manager – Major Projects (Energy & Utilities).At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day.We're looking for an Electrical Project Manager who will deliver projects within the Major P

Project Manager - Estates & Capital (6-Month Contract), Starting in March, Cambridgeshire, Up to £43.We are seeking an experienced Project Manager to join a busy NHS organisation in Cambridgeshire on a 6-month contract.This is an excellent opportunity for an individual with strong estates, maintena

Project Engineering Manager - Renewabale energy, Biogas, Anaerobic Digestion.An established organisation delivering complex, technically challenging projects is looking for an experienced.This role sits at the heart of project execution, coordinating multidisciplinary engineering teams, managing tec

Lead end-to-end management of MEP services across multiple capital projects. HNC/HND in Mechanical Engineering, Electrical Engineering, Building Services, or related discipline.

This is a full-time hybrid role for an 11/33kV Project Manager based in Buckinghamshire with flexibility for partial remote work.The Project Engineer will lead and manage HV construction projects involving 11kV and 33kV systems.Responsibilities include project planning, coordination with design and

Sustainability and collaboration are at the heart of their operations, and they take pride in delivering high-quality results and outstanding customer service.

Senior HV Project Manager required to join power arm of a FTSE 250 company.Responsible for a team of construction operatives, site supervisor, project managers and commercial staff the Senior HV Project Manager will lead schemes at voltage levels up to 132kV, ensuring their safe and successful deliv

A growing civil engineering contractor specialising in Section 278 highway works and infrastructure schemes across the UK is looking to appoint a Project Manager to join their Southern team based in Tring.Working closely with the Group Engineering Manager, you will support the delivery of infrastruc

High Voltage Substations (AIS & GIS) | Norfolk, UK.Designer Group is a leading international M&E contractor delivering complex, high-value engineering solutions across data centres, industrial, and infrastructure sectors.Headquartered in Dublin, we partner with some of the world’s largest multinat

You will cover supplier selection, financial control and customer acceptance.

Project Development Manager / Construction Project Manager — Advanced Nuclear Energy Infrastructure.An emerging nuclear energy technology developer is building its core project team ahead of a significant development phase.This is a rare opportunity to join a small, senior team at the earliest sta

As the Technical Project Manager, you will be responsible for delivering a smooth, secure, and well-governed migration with minimal disruption to users and services.

Salary - £75,000 - £85,000 basic + Package.London - Hybrid working and certain flexibility with hours are available.Our Client pride themselves on the outstanding, ground-breaking major projects they are often involved in, playing an instrumental part in the building and technological advancement

National Grid and other customers within the Power Transmission industry. Occasional travel to customer sites will be required.

Your customer-focused and commercial, with a keen understanding of how to meet customer needs. This global presence ensures our customers benefit from local support combined with a world-class standard of innovation.

Ability to service and maintain forklift trucks.

M&E Manager – Canary Wharf, London.LTD) | Immediate Start | High-Profile Banking Fit-Out.Global Engineering Talent is supporting a key delivery partner on a.We’re looking for an experienced.This is a delivery-focused role — suited to someone confident running packages, coordinating subcontract

UK and European markets meet technical, regulatory, and customer requirements. Work closely with the After Sales team to integrate field feedback, service insights and quality improvements.

What youll do Be a Lidl expert, helping our customers with their questions, queries and requests Efficiently work deliveries as they arrive in store Passionately provide excellent customer service Proactively keep the bakery topped up by baking fresh goods Expertly merchandise and maintain our middl

Become a Self-Employed Delivery Driver with Evri with our .LIVE – apply in as little as 5 minutes.UK’s largest courier networks .Looking for a new role or a more flexible way to earn that fits around your lifestyle? Join Evri as a self-employed delivery driver working on a schedule that

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