Customer service engineer jobs in SunderlandCreate job alerts

Hydraulic Service Technician / Hydraulic Service Engineer / Field Service Engineer is required to join an established hydraulic fluid power specialist based in Houghton-le-Spring.The successful Hydraulic Service Technician / Hydraulic Service Engineer / Field Service Engineer will undertake the service, repair, installation, commissioning, flushing and testing of hydraulic equipment at customer sites and within the companys workshop.The role will primarily cover the North East, Cumbria, Scotland and the Scottish Borders. Most work is completed locally, although occasional travel and short periods working away from home will be required.The Hydraulic Service Technician / Hydraulic Service Engineer / Field Service Engineer will ideally have hands-on experience troubleshooting hydraulic systems, completing planned maintenance and overhauling hydraulic components. Training can be provided for the appropriate candidate.PackageSalary: £38,00037.5-hour working weekWorking hours: 7:30am3:30pmCompany van with personal useOvertime paid at 1.5x standard rate and double time where applicableAdditional payments for call-out dutiesTraining and development providedCareer progression opportunitiesHydraulic Service Technician / Hydraulic Service Engineer / Field Service Engineer RoleUndertake on-site troubleshooting, fault finding and repair of hydraulic systems.Complete planned maintenance and overhaul hydraulic equipment and components.Carry out on-site hydraulic installations.Undertake commissioning, flushing and testing of hydraulic equipment.Assemble and function-test hydraulic power units.Complete hydraulic pipework both on-site and within the workshop.Carry out workshop-based hydraulic repairs and equipment overhauls.Attend out-of-hours customer call-outs when required.Work across customer sites throughout the North East, Cumbria, Scotland and the Scottish Borders.Hydraulic Service Technician RequirementsPrevious experience servicing, maintaining or repairing hydraulic systems and equipment.Experience troubleshooting hydraulic faults in workshop or field-service environments.Knowledge of hydraulic components, power units and associated pipework.Experience completing planned maintenance and component overhauls.A strong mechanical aptitude and practical, hands-on engineering ability.Willingness to participate in an out-of-hours call-out rota.Flexible regarding overtime and occasional short periods working away from home.Full UK driving licence.Based within a reasonable commuting distance of Houghton-le-Spring, including Newcastle, Sunderland, Blyth, Hartlepool, Teesside and surrounding areas.TPBN1_UKTJ

Dual Fuel Smart Meter Engineer for Ganymede Energy Ganymede Energy are looking to grow our smart home workforce and are seeking safety-focused Dual Fuel engineers to become a part of our growing business. With an industry leading operational support team combined with industry leading high-tech equipment, localised working regions, opportunities to upskill in the future to EV & PV so you can benefit from being an all-round smart home engineer, whilst working in partnership with our client who both share a clear and transparent vison as we move towards our goal of NET zero. We believe we are offering a great work life balance solution, whilst still being able to earn one of the best salaries within the industry with long term job security. Dual Fuel Engineer Overview: Basic Salary: £39,650 Bonus: £2,000 yearly bonus paid in December! Excellent work life balance: 40 hours per week, 8am – 4pm shifts. Food allowance card: £60 per month to buy your lunch on us! (£720 per year) Holiday: 31 days! Equipment: Brand New Van (VW Transporter 2026), Fuel Card, PPE, Tools, Equipment and Hand-Held Unit all provided About you Minimum Qualifications: CCN1/CMA1 & MET1 or Level 2 Smart Meter Diploma. You must have a minimum of 6 months experience as a dual fuel meter installer. You will need to have a passion for delivering good customer service. If you are interested in joining a growing business at an exciting time, you can apply directly below or send your CV to or call me on for a full job description. Ganymede is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation TPBN1_UKTJ

WHAT IS IN IT FOR YOU? Permanent role from day one Salary circa £65K 37-hour week – flexible start time – 7:30am – 4pm Monday to Thursday and 7:30am - 12:30pm Friday Based onsite – got to be able to work alongside the manufacturing team 25 days holiday plus statutory Pension up to 5% employee and 10% employer Death in service Salary sacrifice schemes Company bonus schemes based on overall company performance Onsite Gym and Games room Real opportunity for progression into Technical Manager role (2-3 years) THE BUSINESS We are seeking a full-time Design Application Engineer to join a manufacturing business based in Washington, Tyne and Wear. Our client is a circa £3M turnover business and they design & manufacture precision components used within various industries including nuclear, aerospace and renewables sectors. 60% of the client’s market is based in the US with 20% being within Europe and the remaining 20% across Asian markets. The role involves creating and managing designs, supporting product development, and utilising computer-aided design (CAD) tools. The successful candidate will work on advanced engineering projects for high-temperature applications, collaborating with cross-functional teams and adhering to industry standards. The successful candidate will likely come from a Mechatronics background combining knowledge of mechanical, electrical and electronic design. There would be the potential to attain the position of Technical Manager in the future (c2-3 years) to direct and coordinate the internal structure of the organisation based on company policies, goals, and objectives to ensure an efficient working environment and that deadlines are met consistently. The Technical professional will bridge the gap between the company’s product development, sales team and external clients. THE ROLE Dealing with customer enquiries including requirement for non-standard company products Preparing general arrangement drawings and assembly/fixture drawings and bill of materials. Dealing with customers, suppliers and the Business Development Manager on capacitance clearance measurement equipment to provide costing and technical advice Liaise with production on orders and development of new production techniques Computer Aided Design (CAD) responsibilities including 3D modelling Producing reports on new, old, and in progress enquiries Assist Quality on investigation, authorisation and closure of product and process non-conformances Be a visible, hands‑on presence in the factory, supporting practical problem solving and demonstrating the company values Visit customers, attend technical conferences/exhibitions to promote the business/products THE PERSON Educated to HND/BEng/MEng level in a multidisciplinary field combining mechanical, electrical/electronic and computer science systems (Mechatronics) At least two years’ experience working within an engineering environment Understanding thermodynamics & vibration analysis Understanding how materials react with vibration, humidity and temperature Understanding of software Understanding of CNC machining Experience of using an ERP software package Ability to interpret information and produce reports Demonstrable experience of using initiative and working to deadlines as well as being target driven Expertise in design engineering with proficiency in use of 3D CAD, ideally Autodesk inventor Understanding and interpretation of DFMEA techniques IT literate with the technical ability to use hardware and software Strong problem-solving abilities Good communication and team work skills Strong problem-solving abilities and attention to detail A positive attitude and is willing to learn more skills on the job Confidence on the job and is happy to take on more responsibility if necessary Self-motivated Excellent organisational skills, with attention to detail and the ability to meet deadlines under pressure Strong written and verbal communication skills Ability to multi-task Lateral thinker who can use own initiative to provide engineered solutions Ability to talk commercially and technically depending on audience Preferred: Experience of working within a multi-disciplinary role Experience of working within a manufacturing environment, ideally power generation or aerospace Understanding of lean principles Programming skills in National Instruments LabVIEW and/or C++ Knowledge of Linux Knowledge of laser welding TO APPLY Please send your updated CV to Tony Hutchinson or apply direct by calling Westray Recruitment Group

Fire & Security Engineer – £55k OTE + Company Van (Private Use) Salary: £36,000 – £40,000 (depending on experience) OTE: £55,000+ with uncapped commission structure Industry: Fire & Security Recruitment Partner: 4way Recruitment Ltd - Specialists in finding the right talent across the full spectrum of Fire, Security, Mechanical & Electrical roles since 2015. About Our Customer 4way Recruitment has partnered directly with an accredited provider to secure a permanent Fire & Security Engineer for their expanding team. Our client is a Gent system integrator, delivering high-quality solutions across fire alarms, access control, CCTV, and intruder alarm systems. With a strong presence across the UK, this company offers long-term stability, excellent career development, and specialist training opportunities. Salary and Benefits – Fire & Security Engineer Competitive salary up to £40,000 basic Uncapped commission structure with £55k+ OTE Company van with private use (BIK opt-in) Overtime rates available 22 days holiday + bank holidays (rising with service) Clear career progression within a national organisation Ongoing training and development, including Gent systems Supportive management and a well-structured working environment Call-out rota - managed by area hiring manager with flexibility Key Responsibilities - Fire & Security Engineer As a Fire & Security Engineer, you will: Install, maintain, and service fire alarm systems (Gent experience highly desirable), CCTV, access control, and intruder alarms. Manage your diary and workload effectively to deliver high-quality service to clients. Attend call-outs and emergency repairs as part of a scheduled rota. Provide excellent customer service and represent the company professionally at all times. Ensure compliance with all relevant industry standards and health & safety regulations. Skills and Experience - Fire & Security Engineer Proven experience with fire alarms, CCTV, intruder alarms, and access control systems. Gent-trained or experience with Gent fire systems (highly advantageous). Full UK driving licence. Strong technical troubleshooting and problem-solving skills. Ability to work independently with minimal supervision. Excellent attention to detail and a commitment to delivering quality service. Why Join This Company? This is a fantastic opportunity to join a national Fire & Security company where you can enjoy: Specialist Gent training and career development opportunities. Uncapped earning potential through a clear commission structure. Apply Through 4way Recruitment Today! If you’re an experienced Fire & Security Engineer, ideally Gent-trained, this is your chance to join a large national Fire & Security company offering specialist training, genuine career progression, and uncapped earnings. 4way Recruitment are specialists in Fire & Security, Mechanical & Electrical recruitment. Since 2015, our focus has been connecting the right people with the right opportunities. Keywords to support your application: Gent Fire Alarm Engineer, Fire Alarm Engineer, Fire and Security Engineer, CCTV Engineer, Access Control Engineer, Intruder Alarm Engineer, Fire & Security Jobs, Gent Systems, National Fire & Security Company. Indeed Tag: IND-SCOT

Rubicon Consulting is currently recruiting for Senior Planning Engineer on a 6 Month Contract, based in Tyneside. Role Summary We are seeking an experienced Senior Planning Engineer to lead the planning and scheduling activities across a portfolio of complex marine engineering projects. Working within the Marine Projects team, you will be responsible for developing, maintaining and analysing integrated project schedules, ensuring accurate forecasting, identifying delivery risks and providing high-quality schedule intelligence to project teams and customers. This is a key role supporting the successful delivery of critical marine programmes, working closely with Project Managers, Engineering, Procurement, Manufacturing and customers. Key Responsibilities Project Planning · Develop and maintain fully integrated Primavera P6 project schedules. · Create Work Breakdown Structures (WBS), activity networks and logic-driven programmes. · Develop resource-loaded schedules where required. · Produce project baselines and manage change control. · Ensure planning standards are consistently applied across all projects. Schedule Management · Monitor project progress against baseline. · Analyse critical path and near-critical activities. · Identify schedule risks and opportunities. · Recommend mitigation and recovery plans. · Support project teams in implementing corrective actions. Performance Reporting · Produce weekly and monthly planning reports. · Analyse schedule performance using KPIs including: • Critical Path, • Schedule Health, • Float Consumption, • Milestone Performance, • Forecast Completion Dates · Present planning information to internal and external stakeholders. Stakeholder Engagement · Work closely with: • Project Managers, • Engineering, • Procurement, • Manufacturing, • Service Centres, • Field Operations, • Customers, • Senior Management · Provide planning expertise to support project decision making. Risk & Change Management · Support quantitative and qualitative schedule risk assessments. · Assess the impact of proposed changes. · Maintain accurate schedule records and revisions. · Support customer reporting and contractual planning requirements. Continuous Improvement · Promote planning best practice across Marine Projects. · Support the development of planning standards and templates. · Mentor junior planners where required. · Identify opportunities to improve reporting and planning processes. Requirements Essential Skills & Experience Extensive experience in project planning within engineering, manufacturing, defence, marine or energy sectors. Advanced Primavera P6 experience. Strong understanding of Critical Path Method (CPM). Experience developing integrated project schedules. Excellent schedule analysis skills. Experience with resource planning. Strong communication and stakeholder management skills. Ability to challenge project teams constructively. Highly analytical with excellent attention to detail. Desirable APM or PMI qualification. Planning & Scheduling Professional (PSP). Schedule Risk Analysis experience. Knowledge of NEC/FIDIC or major project contracts. Power BI or Tableau experience. Experience within defence or marine engineering environments. Key Behaviours Commercially aware. Proactive problem solver. Strong communicator. Collaborative. Resilient under pressure. Driven by continuous improvement. Customer focused. Typical Deliverables Integrated Primavera P6 schedules. Weekly project updates. Monthly portfolio reports. Critical path analysis. Recovery programmes. Look-ahead schedules. Schedule risk assessments. Resource forecasts. Baseline programmes. Executive dashboards. Our Company Rubicon Consulting is a Talent management consultancy which helps you to optimise business performance and competitive advantage by choosing the right people first time

Project Engineer / Senior Field Service Engineer Overall Earnings £60,000 To £70,000 Basic Salary £50,000 To £60,000 Car (Hybrid of Electric) Or Car Allowance Bonus Circa 10% Overnight Payment £30 / £60 Overtime - Additional Hours Returned As Time Off in Lieu Holidays - 24 Days Rising to 31 Days Plus Bank Holidays Role involves travel with on average one night a week away from home The Role - Project Engineer / Senior Field Service Engineer You will be responsible for the following: Installation and commissioning of hardware, software and electrical components at customer sites Development of design documentation (including drawings) in accordance with customer requirements Configuration of application software, Windows operating system and associated PC hardware Co-ordinating with customers and sub-contractors to schedule project activities Your Background - Project Engineer / Senior Field Service Engineer To apply you should be able to demonstrate the following: Experience working in a field service engineer, commissioning engineer, control and instrumentation engineer or project engineer role Ex-forces engineers are welcomed to apply HNC or similar in relevant engineering discipline Excellent customer service skills Computer literate with a good working knowledge of Microsoft Office Full UK driving licence and willingness to travel and be DBS checked The Company - Project Engineer / Senior Field Service Engineer You will be joining a national team of engineers who take great pride in their work and who aim to build upon long term relationships with customers For those with the desire there are opportunities to progress your career into more technical specialist roles This vacancy is being advertised by TRS Consulting. The services advertised by TRS Consulting are those of an employment agency and / or an employment business

Joining our friendly and hard working family as a Multi-drop Van Driver/Customer Service Assistant, you’ll be on the front line dealing with our customers both in branch and off site (when making deliveries); playing a vital role in our continued success, providing a first class service whilst kee

Are you someone who loves connecting with people and making a difference? If you have a warm and engaging personality and enjoy helping others, you could be a perfect fit for the Customer Service Advisor role at EE. Your role will be all about building relationships and providing exceptional service

For the successful Maintenance Engineer our client is offering; Competitive salary paying up to £40,000 per annum The company operate between 6am-7pm and you will be working a flexible 8 hour shift Monday to Friday depending on business needs Permanent position 20 days holiday + bank holidays

MTrec’s new career opportunity We have an exciting opportunity for an Electrical Bias Maintenance Engineer to join our clients team (this position is also suitable for multi-skilled engineers).

Rewards and Benefits on Offer;.Temp to Perm Opportunities available after a 6-month probation period.Identified Manufacturing Career Path for progression including Industry lead training and development.Leading Pay rates including higher overtime rates.A well-regarded company culture.Excellent trans

Work Strata is working on behalf of our Washington-based client who is rapidly growing due to demand.We are recruiting for Warehouse Operatives in the NE38 area with immediate starts available.Successful applicants will be working for our client at their large distribution centre.Duties are and incl

WAREHOUSE OPERATIVE – NIGHT SHIFT.We are currently recruiting for.Operatives may also be required to work within a.This is a physically active and fast-paced warehouse role, requiring reliability, good attention to detail and the ability to work effectively as part of a team.Voice picking and LLOP

The role will include warehouse duties alongside learning to operate specialist saw machinery used to cut materials to customer specifications. Picking customer orders accurately from warehouse stock. Cutting and preparing materials to customer specifications.

Picking and preparing customer orders.

Job Title: Multiskilled Warehouse Operative - (Ambient & Freezer Warehouse) Location: Snetterton Contract: Full-time, Temporary to Permanent for the right candidate Shift: 14:00 – 00:00, Sunday to Thursday A 17:00 - 03:00 shift is also available on the same Sunday to Thursday Key Res

We are currently recruiting for reliable and hardworking.This is an excellent opportunity for individuals who enjoy working in a fast-paced environment and are looking for ongoing, full-time work.Moving stock around the warehouse.General warehouse duties and housekeeping.Following health and safety

Join a world-leading automotive manufacturer with over 100 years of innovation and excellence.Our clients modern facility has a packed order book, and theyre looking for motivated Production Operatives to start immediately for long-term work.As a Warehouse Operative, youll:.Manually feed production

Picking and packing customer orders accurately.

THE ROLE Replenishing and maintaining stock levels in the store Manual lifting of products within the warehouse Transporting goods from the warehouse to the shop floor Assisting customers with queries when required As a Driver, you will be responsible for delivering produce to the local com

Additional holidays based on Length of Service. Our prestigious manufacturing client are now recruiting a full time and permanent warehouse operative to join their growing team and provide a business-critical service within a fast moving and successful company.

Job Title: Warehouse Operative.Monday - Friday or Tuesday - Saturday or Sunday - Thursday.Rotating shift weekly 06:00-14:00 / 14:00-22:00 with fixed weekend timing 09:00-17:00.Job Overview:Primary duties include, however are not limited to:.Picking and Packing - manual handling involved.Loading & Un

The company distributes thermoplastic sheet, rod and tubing to customers throughout the fabrication, engineering and signage sectors and is backed by a global acrylic manufacturer. Picking customer orders accurately.

Weekly Pay | Full Training | Potential Permanent Opportunities.We are currently recruiting for.This is a fantastic opportunity for individuals looking for.As a Warehouse Operative, your duties will include:.Picking and packing products accurately and efficiently.Checking products to ensure they meet

As a Maintenance Engineer, you'll play a key role in keeping our customer's automated systems operating at peak performance. We're hiring a Maintenance Engineer to join MotionTech's growing team in Swindon - supporting a brand-new automated logistics system that blends cutting-edge AMR (Autonomous M

Warehouse Operative – Afternoon shift only.Gap personnel are currently recruiting for the role of Warehouse Operatives in Swindon, SN25.The global garden furniture manufacturer is just coming into peak, and us working in partnership are recruiting for additional 9 warehouse operatives.Ideal candid

As a Warehouse Operative, you will be responsible for picking and packing customer orders, using handheld scanners to process stock, and preparing goods for dispatch.

Job Title: Warehouse Operative.Hours: Monday to Thursday: 9:00 am to 5:00 pm.Our client is a rapidly growing IT asset management company with a strong focus on sustainable technology and exciting plans for growth, they are seeking a motivated Warehouse Operative to join their dynamic team.This role

Additional holidays based on Length of Service. Our prestigious manufacturing client are now recruiting a full time and permanent warehouse operative to join their growing team and provide a business-critical service within a fast moving and successful company.

We are seeking a diligent and efficient Packer to join our warehouse team.The ideal candidate will play a crucial role in ensuring that products are accurately packed and prepared for shipment.This position requires attention to detail, the ability to handle materials safely, and a commitment to mai

Warehouse Operatives Required DN16 3UA.Keeping the store clean and organised.Following health and safety procedures.General warehouse duties as required.Previous warehouse experience is beneficial but not essential.Must be reliable, punctual, and have a good work ethic.Able to undertake manual hand

Baltic Recruitment are currently looking for warehouse operatives and production operatives for respected companies in and around the Washington area.Operating manufacturing machines.Load and unloading finished products onto the production line.Overtime throughout the week available.Ability to carry

We have an exciting opportunity for an Electrical Bias Maintenance Engineer to join our clients team (this position is also suitable for multi-skilled engineers).

We're looking for flexible, proactive, people-first Customer Service Advisors with excellent Italian language skills who enjoy variety, love solving problems, and are excited by the opportunity to build a career with us. We're known for innovation, community, and delivering brilliant customer experi

Our client has become one of the countrys top sales and customer service and marketing companies, with associated sales and customer service companies both nationally and internationally. No experience required, start in sales and customer service. Put your sales and customer service skills to good

Mechanical Maintenance Engineer (Days) £41,000 - £42,000 + Monday to Friday + 27 Days' Holiday + Bank Holidays + Pension + Life Assurance + Healthcare Benefits Scunthorpe, commutable from: Doncaster, Grimsby, Gainsborough, Brigg, Barton-upon-Humber, Goole, Immingham, Market Rasen o

Job Description Diagnosing and repairing CNC machine breakdowns quickly and effectively Carrying out preventative maintenance activities to maximise machine performance and reliability * Maintaining and servicing CNC machining centres including Mazak, Haas, Doosan, Asquith Butler and ho

For the successful Multi Skilled Maintenance Engineer our client is offering: Starting salary on offer is up to £45,000 depending on experience Monday to Thursday 8-5pm and Fridays 7am-4pm Permanent position Pension – Company Pension or Auto enrolment Free onsite parking The role &ndash

Gap personnel are currently recruiting for the role of Customer Service Advisor, SN25. The global garden furniture manufacturer is just coming into peak, and us working in partnership are recruiting for additional 2 Customer Service Advisors. Create positive customer experiences that encourage loyal

The Role As a Seasonal Customer Service Advisor, you'll play an essential role in supporting customers (our corporate, retail, and individual customers), throughout their order journey. Job Title: Seasonal Customer Service Advisor (Temporary) Location: Felling, Gateshead Contract Type: Fixed-

Electrical Maintenance Engineer (Manufacturing) Up to 50k + Benefits North West – Perm Ref: ABJ6742 Location: North West (Primary Manufacturing Site) Hours: On-site | Day Shift (6:00am–2:00pm / 8:00am–4:00pm – to be discussed) An established and growing manufacturing busin

Astute's Power team is partnering with a leading power company in the UK to recruit a Mechanical Engineer for its Combined Cycle Gas Turbine (CCGT) site in North London. The Mechanical Engineer comes with a salary up to £65,000 + private medical + benefits package. If you're a Mechanical Engineer w

Mechanical Maintenance Engineer Opportunity. Mechanical Maintenance Engineer. Mechanical Maintenance Engineer.

Benefits: Competitive basic salary of £30,000 per annum Bonus scheme with significant earning potential Full training and ongoing development opportunities Career progression within a growing dealer group Company pension scheme Employee discount programmes Life insurance and health & wellbein

Key Responsibilities Welcome customers and provide a professional first point of contact Book vehicles into the workshop and manage customer appointments Manage the workshop diary and daily schedule Raise estimates and gain customer authorisation for additional work Handle customer enquiries by pho

Working with a friendly customer base.

This is an excellent opportunity for a skilled electrical maintenance engineer to step into a high-performance environment, working as part of a structured on-site engineering team responsible for the maintenance and reliability of essential building services. We are currently recruiting for an Elec