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Where: EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) Full time: Permanent Salary: £26,116 rising to £26,738 after 8 months of being here, plus incentives and bonuses Hourly rate: £13.35 per hour rising to £13.66 per hour at 9 months in role Start date: June 2026 onwards Why this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in Newcastle (Gosforth). You’ll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you’ll be there for the customer supporting them all the way. You don’t need specific experience to join us. Provided you’re naturally helpful, calm, and can build relationships – we can train you on the rest. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment or can look after your family in an emergency. Just a few ways we’re doing this include allowing you to schedule your own breaks and banking time, and the option of occasional home working. What’s in it for you? • A great starting salary of £26,116 rising to £26,738 after 8 months of being here, plus incentives and bonuses, • Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us., • Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly., • Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family., • Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year., • Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want., • Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts., • Volunteering days, so you can give back to your local community., • Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we’ve got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?

Examinations and Achievement Manager Location: Peterlee Responsible to: Executive Director MIS and Exams Salary: £37,841 - £40,125 Hours: Full time Imperial Recruitment Group are delighted to be partnering with East Durham College on a retained basis to support the appointment of a Examinations and Achievement Manager Main purpose: To lead the development and delivery of the following cross college services: Exam registrations, entries and certification. Student achievement data and related management information. Organisation of exam sessions, invigilation and online testing. To provide an efficient, effective and timely Examination Service for staff and students across the College ensuring entries, registrations and results are accurately collated and recorded in accordance with College Policy and Awarding Organisation regulations. Main duties: Ensure the efficient and effective management and running of College Examinations and awards function in line with JCQ and Awarding Organisation regulations. Provide advice to the management and senior management teams on examination matters. Ensure security arrangements are in place for all examinations in line with JCQ and awarding organisation regulations. Identify and monitor the principal significant risks associated with the delivery of examinations across the College. Work with Management Information Systems leads to ensure the ongoing development of the ProSolution Exams module and to further develop the use of ProSolution in registrations and results and streamline the administration of examinations whilst ensuring timely and accurate recording of exams data. Develop and implement appropriate procedures for the recording of student achievement data and for progressing incomplete achievement data before funding deadlines. Plan, manage and monitor the Exams budget and report on the cost of college registration, examination entry and certification fees for each awarding organisation. Set and clearly articulate the standards and service levels required for the service, including key performance indicators and ensure that those standards are consistently achieved or exceeded. Lead the planning, co-ordination and prioritisation of the work of the Exams Team, ensuring full and accurate exams data is recorded in a timely manner whilst delivering a high-quality customer-focused service. Ensure that appropriate Access Arrangements are put in place in accordance with appropriate referrals made in line with College policy. Ensure exam sessions are appropriately organised, timetabled, communicated and are well executed. Ensure there is sufficient capacity to invigilate exams and online tests including the appropriate number of trained external and internal invigilators in line with the College’s agreed policy. Ensure the service is underpinned by robust procedures and work cooperatively with Curriculum Teams and other teams within the College in order to maximise efficiency and maintain effective levels of processing during varying levels of demand. Provide effective leadership and line management to ensure that staff are effectively organised to carry out their duties, and consistency and quality are maintained throughout the Exams Team. Lead processes relating to continuous improvement of the service including the performance management reviews and quality improvement processes. Provide clear, accurate and timely reports to management, senior management and partner agencies on matters relating to the responsibilities of the role. Lead staff development sessions including JCQ general regulations for curriculum staff, invigilation training, awarding organisation regulations and exam processes. Assist with enrolment and other administrative duties during peak periods. Work at any of the College sites on a temporary or indefinite basis. Other Duties relevant to all EDC employees Participate in the College Performance Appraisal Development Programme, agree an action plan and undertake the required training in order to update skills and meet the requirements of the College and Departmental Strategic Plan and Service Standards. Undertake any other duties, appropriate to the grade of the post, as required from time to time. Comply with College Policies and Procedures and the Staff Code of Conduct. To take appropriate responsibility for PREVENT and safeguarding and promotion of the welfare of children and/or vulnerable adults. To uphold British Values, the college values and responsibilities regarding equality and diversity. To understand and adhere to college Health and Safety polices and guidelines ensuring compliance with statutory legislation and taking a responsibility for your own and other’s health and safety. Requirements: Qualifications/ Training Level 3 in a Business Administration related qualification or relevant experience. GCSE level standard education or equivalent (maths & English) Excellent IT skills. Educated to Degree Level or equivalent Level 3 qualification in Leadership & Management Experience Experience of managing an examination function including an extensive knowledge of examination administration and awarding organisation regulations. Experience of managing staff and team development. Experience of analysing, collating and presenting data and information. Experience of implementing external procedures and regulations. Experience of devising, implementing and maintaining auditable record systems. Experience of working with computerised systems, including word processing, databases and spreadsheets. Previous experience of working within an educational establishment. Skills and Knowledge: Ability to prioritise, manage and maintain a budget effectively and other physical resources. Able to work under pressure, on own initiative or as a member of a team Able to adapt to change and to undertake new challenges You will have excellent attention to detail with outstanding organisational skills. Ability to manage examination data in line with GDPR Attributes / Other Requirements: Reliability / Trust / Professionalism - Ability to carry out the role with professional integrity in line with EDC values and behaviours Communication - Ability to communicate clearly and effectively to all levels, both verbally and in writing. Ability to work independently and as part of a team under minimal supervision. Ability to display awareness, understanding and commitment to the protection and safeguarding of children and young vulnerable adults. Driving - Full UK Driving License and / or access to a vehicle For more information about this opportunity please get in touch with Dan Pilkington at Imperial Recruitment Group

A flexible opportunity that works around you whether you’re looking for Full or Part-Time.\n\nImagine working for yourself, close to home, at your pace, around your lifestyle and commitments. Our network of over 1200 local Advisors enjoy these benefits, alongside great earnings.\n\nHillarys, established over 50 years ago, remains the UK’s leading provider of window furnishings solutions with an annual turnover of £250m. We’re still enjoying strong growth and looking for more Advisors to join our team.\n\nAs an Installer you will visit customers in their homes to measure and install a fantastic range of products, including shutters. Our team of Design Consultants will process the order and take payment so you can focus on offering great customer service.\n\nIf this is unlike anything you’ve done before that’s ok – most of our self-employed Advisors started from the same position and have gone on to run successful Hillarys businesses for many years with our support. Some of our installers have experience in construction or trades such as joiners, carpenters, and window or kitchen fitters. Your strong desire to learn and our award winning training will help you succeed.\n\nWe make it easy to find out more so why not join us on a virtual Discovery Session and learn everything you need to know about being a Hillarys Advisor. You can ask a current Advisor and one of our Area Managers any relevant questions – all from the comfort of your armchair with zero commitment!\n\nWork for yourself, not by yourself: the benefits of your own local business, within a model that removes the worries:\n\nWe’re experts in advertising so you won’t worry about finding customers\n\t\nHave the confidence that over 70% of customers go on to purchase from their Hillarys Advisor\n\t\nYou can focus on outstanding Service, ensuring your customers buy, and come back time and again\n\t\nFlexible hours to suit your lifestyle: manage your own diary and the time you want to commit\n\nThere’s a reason that so many Hillarys Advisors are successful. We’re just as committed as you to the partnership – that starts with a comprehensive package: Training-for-life, local business support, a plan that’s built around you, and all the things you’ll need to ensure a professional approach and finish from day one:\n\nAll the professional and practical Training you’ll ever need as you start and develop your business.\n\t\nComprehensive Sales Toolkit including complete Product samples, Tablet and software\n\t\nFull Installation Toolkit, including all measuring equipment, and tools (including power tools)\n\t\nA professional image – Hillarys branded clothing, and personalised business cards & leaflets\n\nThis is wrapped into a one-off with investment packages available from £1995 and we’ve even got flexible ways to pay to help spread the investment. This is unquestionably the most simple and effective way to access the UK’s best opportunity. On top of the points above, you’ll need to hold a valid UK driving licence to get to customers locally.\n\nTo find out more complete the application form online, join one of our 45-minute Discovery sessions and learn about how good a fit Hillarys could be for you?

Overview Are you looking for a position where you can make a difference, constantly learn new things and be at the forefront of technology,working aspart of the Aviva family? Responsibilities TheRole: As part of the wider Aviva family, we are looking to bring fresh thinking into our business which will support our transformation into thebodyshopof the future.We challenge traditional thinking to make us stand apart from our competitors.As such,our painters assumeresponsibilityto provide and sharetheirexpertisethroughout the site, while identifyingopportunitiesto improve ourprocessesand the service we provide to our customers Qualifications Desirable qualifications and experience; ATA accreditation Preparation and priming of a new / repaired panel to first masking stage Polishing Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days. TPBN1_UKTJ

Overview Are you looking for a position where you can make a difference, constantly learn new things and be at the forefront of technology,working aspart of the Aviva family? Responsibilities TheRole: As part of the wider Aviva family, we are looking to bring fresh thinking into our business which will support our transformation into thebodyshopof the future.We challenge traditional thinking to make us stand apart from our competitors.As such,our painters assumeresponsibilityto provide and sharetheirexpertisethroughout the site, while identifyingopportunitiesto improve ourprocessesand the service we provide to our customers Qualifications Desirable qualifications and experience; ATA accreditation Preparation and priming of a new / repaired panel to first masking stage PolishingWho are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access.At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days

Description: Self Employed Equity Release Advisor - Working from Home - Professionally guided and supported with full admin support. YOU MUST BE CURRENTLY ACTIVE AND CAS STATUS IN AN EQUITY RELEASE ROLE TO QUALIFY. IF YOU ARE NOT CAS STATUS, WE CANNOT ACCEPT YOUR APPLICATION. Our clients are one of the UK’s leading and long standing Equity Release advice companies with a high net worth (HNW) division. They have over a decade of award-winning advice plus a platinum 5-star feefo customer experience 2025 rating. We are seeking experienced equity release advisers to join our equity release team. You will need the relevant Equity Release qualifications to join, and previous experience of advice is preferred, as is a proven track record. Our clients are a customer focused, social and eco responsible, financial services and lead generation company which goes over and beyond in the care of its customers and staff. They provide customers with expert and quality advice on a range of equity release and later life mortgage products from the whole market, and they are directly authorised by the FCA. Their enquiries are generated from their own web sites, digital and social marketing channels, plus their many partnerships for customers approaching or in retirement. Self Employed Equity Release Advisor - The successful Candidate will: Have excellent support, training and earnings potential Have access to all lenders products from the entire market and the best terms and rates Be provided with enquiries from marketing branded channels and Partnerships Have a dedicated PA to support you and manage your cases from application to completion Have pre-qualified appointments from our Customer Contact Centre booked in your diary Provide advice to clients who own their own homes either on the phone, via video or local visit Use our friendly bespoke CRM, sourcing software & work-flow management system Have access to our extensive database for existing customers to advise Be provided with our training with in house technical and T&C support Have IT and marketing support from our IT and digital marketing department Have regular CPD events, Training and Competency and product updates from lenders Be part of a growing company and sector Self Employed Equity Release Advisor - The role will include: Providing mortgage or equity release advice to each individual’s objectives & circumstances Providing clients with comprehensive recommendations with KFI’s and Suitability Reports Promoting the company as one of the UK’s leading national advisory companies in its field Communicating with Compliance and Training & Competency departments Ensuring that records are kept updated using the company’s CRM digital record system Adhering at all times to the principles of treating customers fairly and Consumer Duty Attending CPD training & reading relevant material for Continued Professional Development You will need to have experience and qualifications in/of: A minimum of 6 months financial services experience within the field of financial advice Evidence of sustained sales success and compliant practice with CAS status Excellent written and verbal communication skills Mandatory minimum or equivalent: Certificate in Mortgage Advice (CeMAP) Certificate in Equity Release (CF7 or ER1) or Certificate in Regulated Equity Release (CeRER) Self Employed Equity Release Advisor - Remuneration: You literally will get out what you put in and all earning potential is UNCAPPED!!! Existing Advisers are currently achieving Earnings of £50,000 - £70,000+. There more you bring to the table the more your will earn! Further income can be generated from successful referrals made to the wealth side of the business Multiple lead sources stemming from a vibrant and busy operation Full Admin Support 5 days per week, working from home Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 18 years of successful trading. A milestone to be proud of... Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA’s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Adam Howes on LinkedIn

As a Sales Administrator / Customer Service Administrator you will play a key role supporting customer relationships, ensuring accurate order processing and delivering excellent customer service across the wider sales support function. Working within a busy office and customer support environment, t

Morrisons is hiring an Online Manager in Greater London to lead a high-performing team committed to outstanding customer service.

AWD online is seeking a Sales Administrator/Customer Service Administrator based in Heathrow, West London. Candidates should have experience in sales or customer service administration, strong knowledge of CRM systems, and proficiency in Microsoft Office. The role involves processing sales orders, h

A leading UK supermarket chain is seeking a Team Leader for in-store Online teams in Greater London. In this role, you will ensure excellent service delivery, foster a positive team environment, and oversee order fulfillment.

Handling Customer Enquiries: Responding to telephone and email enquiries while delivering excellent customer service. Sales Administrator / Customer Service Administrator to join a busy manufacturing office supporting sales order processing, customer enquiries, stock control and sales support within

Morrisons is seeking friendly and customer-focused individuals to join their Online team in Eling, England. This role involves picking and packing customer orders efficiently. You'll utilize in-store technology to ensure orders are processed smoothly, helping customers with their needs.

We have a fantastic new job opportunity for a Data Entry Administrator / Customer Service Data Processing Assistant who has excellent typing accuracy, strong organisational skills and the ability to manage data entry and customer enquiries efficiently. Data Entry Administrator / Customer Service Dat

A large UK supermarket chain is seeking a Team Leader to drive performance within their in-store Online teams. The ideal candidate will have experience in team leadership, be able to build effective relationships, and ensure high service delivery.

AWD online is looking for a Data Entry Administrator / Customer Service Data Processing Assistant to join their team in a hybrid role.

You’ll join a dedicated team representing a respected horticultural brand with over 150 years of heritage, helping to ensure every customer receives the exceptional service Hillier is known for. Maintain accurate customer records in the Hillier Customer Database. Respond to enquiries relating to t

If you’ve also worked in the following roles, we’d also like to hear from you: Front Desk Agent, Guest Services Assistant, Front Office Coordinator, Hotel Customer Service Advisor, Reception Administrator. Customer Service Support: respond to guest enquiries in a polite, efficient and profession

Has an overall passion for customer service.

If you have worked in the following roles, we’d like to hear from you: Customer Support Advisor, Contact Centre Agent, Client Services Advisor, Customer Service Representative, Call Centre Agent. An exciting opportunity for a multilingual customer service professional who is fluent in oral and wri

You can provide guidance by keeping yourself fully up-to-speed with the practice services and any additional services available. Your great client service during a client's visit will make sure that their absolute satisfaction is given, and that the client leaves knowing that they have received exce

A proactive approach with a focus on delivering excellent customer service. A great opportunity to join the company delivering excellent customer service, front desk support and administrative tasks in a busy hotel environment, using strong communication, organisation and multitasking skills. Custom

AWD Online is seeking a Customer Service Advisor who is fluent in Danish or Spanish and English. Join us for a vibrant opportunity to enhance our customer service team in the United Kingdom. The ideal candidate will possess excellent communication, administration, and organisational skills, as well

This full-time role involves delivering excellent customer service, managing service bookings, and acting as a key point of contact between customers and technicians. AWD online is seeking an Automotive Dealership Service Advisor to join their team in Croydon, South London.

No customer service representative experience required. If needed, try out products or services ahead of your session. We're currently looking for individuals across the country to take part in remote paid market research, including online focus groups, product trials, and consumer studies.

Previous experience as a Customer Service Advisor, Complaints Officer, Housing Officer, Case Handler, Resident Liaison Officer, Customer Service Representative, Complaints Handler, Service Recovery Caseworker, Housing Caseworker or Supported Housing Worker is desirable. We have a fantastic new job o

If needed, try out products or services ahead of your session. Earn up to £700 a week in your free time by providing feedback on everyday products and services.

We have a fantastic new job opportunity for a Customer Service Caseworker to join a busy customer service and service improvement team. The Customer Service Caseworker will analyse case histories, identify service failures and collaborate with internal teams to deliver timely resolutions that improv

You will be the primary link between customers and technicians, ensuring effective communication and excellent service throughout the aftersales experience. Responsibilities include managing service bookings, providing repair estimates, and upselling additional services. Ideal candidates should have

We have a fantastic new job opportunity for a Data Entry Administrator / Customer Service Data Processing Assistant who has excellent typing accuracy, strong organisational skills and the ability to manage data entry and customer enquiries efficiently. Data Entry Administrator / Customer Service Dat

Join our Merthyr Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. You’ll use your energy and ambition from

AWD online is seeking a dedicated Sales Administrator / Customer Service Administrator based at Heathrow, West London. The role involves managing sales orders, customer inquiries, CRM files, and stock control while delivering exceptional customer service. Candidates should have experience in sales o

Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts. We pride ourselves in putting our people and customers at the heart of every

Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank’s complete range of services. Previous call centre/ customer service experience is essential. Ensure all customer complaints are recorded in line with policy and where possible resolve

Customer Service Representative Agent experience is not necessary. If you are a customer service representative agent or someone just looking for a flexible part time remote work at home job, this is a great way to supplement your income. Job Title: Customer Service Representative Agent Work From Ho

Employee benefit platform with discounts and offers for retailers online and offline, travelling, utilities and more. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our custo

To join us in this role, you’ll have experience of working in a customer service environment and managing relationships with customers. Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to e

Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services. The role involves talking to customers over the phone about

Head Receptionist – Luxury Salon (Gielly Green, London).Set the tone for a luxury salon experience - leading a front of house team where standards are everything.We are looking for a Head Receptionist to lead our front of house team and ensure a seamless, polished, and high-end client experience.Y

You will act as a key point of contact, managing orders, enquiries, and customer interactions while delivering exceptional service in line with departmental service level agreements. Remote Nordic Language Speaking Customer Service Representative (Maternity Cover). Support commercial, sales, and mar