Customer service operative jobs in London - Page 2Create job alerts

Location: Edgware Road Job Type: Full-Time About the role: Coffee Island, one of Greece’s most recognised specialty coffee chains, is expanding in London. We are looking for enthusiastic Baristas to join our team in the Edgware road branch. Experienced candidates in latte art and customer service are preferred. AM and PM shifts available. Responsibilities: -Ensuring a high standard of drinks served. -Tidy and clean work in and outside the bar. -Clean and safe handling and baking of food. -Ensuring displays are stocked up and clean at all times. -Engaging customers warmly and welcoming. -Operating the tills and following the work flow. Requirements: -Flexible working hours from early morning to afternoon. -1 year of working in coffee retail preferred.

About Us: We are a well-known coffee shop in the heart of the city, committed to providing our customers with the best quality coffee, specialty drinks and excellent customer service. Job Description: The Barista is responsible for preparing and serving beverages, handling payments, maintaining cleanliness and organization of the coffee shop. They must fulfill customer orders in a timely manner, while ensuring all beverages are prepared to our high standards. Responsibilities: Prepare various beverages such as espressos, cappuccinos, lattes, and teas Handle cash and card payments accurately. Maintain a clean and organized work area Ensure all equipment is properly cleaned, maintained and operated Interact with customers in a friendly and professional manner, providing knowledgeable menu suggestions and up-selling products as appropriate Requirements: Experience in a similar role preferred but not essential Knowledge of coffee and other beverage preparations Excellent customer service skills Ability to work in a fast-paced environment and handle multiple tasks efficiently Must be able to work a flexible schedule, including mornings, evenings and weekends Good communication skills Ability to work in a team. If you are enthusiastic, hardworking and passionate about coffee, we invite you to apply for this exciting opportunity.

Job Summary We seek a dedicated and experienced Supervisor to oversee operations in our dynamic restaurant environment. The ideal candidate will possess strong leadership skills and a passion for culinary excellence, ensuring that our team delivers exceptional service and maintains high food safety standards. As Supervisor, you will be crucial in supervising staff, managing daily operations, and fostering a positive work atmosphere. Skills and Qualifications • Leadership and Management: Proven ability to lead, manage, and develop a team. • Customer Focus: Passion for delivering exceptional guest experiences. • Communication: Strong written and verbal communication skills. • Problem-Solving: Ability to quickly identify and address issues that arise in a fast-paced environment. • Industry Knowledge: Understanding of industry trends, regulations, and best practices. • Creativity: Ability to suggest new ideas and processes to improve operations. Key Responsibilities • Operational Oversight: Assist in managing the day-to-day operations of the establishment, ensuring all aspects from food and beverage service to housekeeping and front desk run smoothly. • Staff Management: Recruit, train, schedule, and evaluate staff, providing guidance and support to ensure high standards of service and a positive team environment. • Customer Service: Serve as a direct point of contact for guests, handling inquiries, resolving issues, and ensuring a high standard of guest experience. • Quality Control: Monitor and uphold hygiene, health, and safety standards, as well as quality standards for food production and presentation. • Event Coordination: Support the planning and execution of special functions and events, ensuring they are organized effectively. • Leadership: Lead by example, motivating the team in order to achieve the goals proposed by the Company. Job Types: Full-time, Permanent Salary - 31k - 33k including Tronc Expected hours: Between 40-45h / week Benefits: • Company pension, • Discounted or free food, • Employee discount, • Sundays off Schedule: Day shift / Night shift Saturday availability Sunday Closed Ability to commute/relocate: Old Street EC1V 9HL: reliably commute or plan to relocate before starting work (preferred) Work Location: In person Expected start date: ASAP

Conscious & creative dining in the heart of Wood Wharf from the trio behind Fallow restaurant. Named after native deer of the British Isles, Roe will follow the same nose-to-tail and root-to-stem ethos as its critically acclaimed sister restaurant, Fallow St James’s. The extensive a la carte menu will be divided into nibbles and flatbreads, skewers, and grilled options, with larger plates and sides also available. As well as championing modest, British ingredients, Roe’s dishes will showcase underused and underappreciated produce. As a Senior Receptionist at Roe, you will take charge of reservations, guest coordination, and front-of-house operations while mentoring junior team members. Your warm and professional demeanour will set the tone for an exceptional dining experience, ensuring efficiency and excellence in service. Key responsibilities: • Oversee and manage the reception team, ensuring smooth guest arrivals and departures., • Handle reservations, seating arrangements, and guest flow to optimize the dining experience., • Train and mentor junior receptionists, maintaining high standards of service., • Manage phone and email inquiries, assisting with bookings and special requests., • Work closely with front-of-house and management teams to ensure seamless operations., • Maintain an organized and welcoming reception area. About you: • Previous experience as a Senior Receptionist or in a similar leadership role within hospitality., • Exceptional customer service, communication, and organizational skills., • Ability to multitask and remain calm under pressure., • A team player with leadership qualities and a proactive attitude., • Strong attention to detail and problem-solving skills., • Proficient in utilizing the Seven Rooms booking system. The benefits: • Competitive salary., • Career progression., • Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses., • Wellbeing initiatives., • Reward and recognition schemes., • Free welcome lunch for you and a guest., • 50% restaurant discounts across the group., • 25% Friends and Family discounts., • 50% discount on company retail., • Supplier trips, staff parties and team socials., • Staff meal during your shift., • Increased holiday entitlement after three years employment., • Enhanced parental leave (after one year’s employment)., • Sabbaticals (after three years employment)., • Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At ROE, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.

Join our vibrant team at Chango Highgate, where we're not just about great coffee but also the amazing world of Argentinean empanadas! We're a close-knit, multicultural crew passionate about delivering memorable experiences to our customers. We're on the lookout for enthusiastic individuals to be part of our team.As an Empanada Maestro, you'll be the friendly face of our brand at the Highgate shop. Your role will include heating up delicious empanadas, taking orders, engaging with customers, and maintaining a clean and inviting atmosphere. Requirements: • A love for empanadas., • Exceptional customer service skills., • Basic knowledge of empanada hospitality operations., • Flexibility to work shifts, including mornings, afternoons, evenings, and weekends. If you have a passion for tasty empanadas and enjoy providing outstanding service, join us!We can't wait to meet you soon!

We are seeking a skilled and passionate Beauty Therapist to join our team. The ideal candidate will hold Level 2 and Level 3 qualifications in Beauty Therapy and possess a comprehensive understanding of various beauty treatments and salon operations. Responsibilities will include: • Performing a wide range of beauty treatments such as facials, waxing, manicures, pedicures, and massages., • Providing excellent client consultations and recommending suitable treatments and products., • Maintaining high standards of hygiene and cleanliness within the treatment rooms and salon., • Building and maintaining strong client relationships., • Staying up-to-date with the latest industry trends and techniques. We are looking for an individual with a strong work ethic, exceptional customer service skills, and a genuine passion for the beauty industry. Added advantage with Dermalogica certificates

About the job Fulfilment Assistant at London Nootropics At London Nootropics, our mission is to help people stay balanced and find their flow — with delicious, best-in-class adaptogenic coffee that supports mental clarity, calm and focus. We launched in March 2020 with a vision to make adaptogens accessible and easy to add to everyday life. As we’ve grown, we’ve stayed deeply committed to quality, care, and operational excellence — making sure every order, delivery and event runs smoothly behind the scenes. We’re now looking for a Fulfilment Assistant to join our Operations team and play a hands-on role in keeping our fulfilment, shipping and office operations running seamlessly. If you’re organised, proactive, and enjoy being at the heart of how things get done, we’d love to hear from you. About the role As our Fulfilment Assistant, you’ll be a key part of our day-to-day operations — supporting fulfilment with packing and shipping orders, coordinating deliveries, maintaining systems, and helping keep both our warehouse and office running smoothly. You’ll work closely with our Fulfilment Manager, Customer Service, and wider Operations team, gaining exposure to multiple systems and processes. This is a varied, fast-paced role where attention to detail, clear communication and reliability really matter. Your work will directly shape how efficiently we operate — from customer orders and office logistics. Fulfilment & Shipping Operations Support the Fulfilment Manager with daily fulfilment and shipping operations Work across platforms including Royal Mail, Shopify, GoFlow and courier systems Assist with order processing, shipment coordination and system management Help create and maintain operational processes to improve efficiency and workflows Plan fulfilment activities and log key events to ensure deadlines are met Provide administrative support, including emails, follow-ups and documentation Maintain close communication with Customer Service and wider teams Support day-to-day coordination alongside the Fulfilment Manager Office & General Operations Support Help keep the office organised, functional and welcoming Allocate and manage stock across office and storage spaces Conduct daily checks and report issues to the Fulfilment Manager Ensure tools and equipment are available and maintained Arrange replacements or purchases when needed We’d love to hear from you if you… Are highly organised, reliable and detail-oriented Enjoy hands-on operational work and keeping things running smoothly Communicate clearly and confidently, both written and verbal Thrive in a fast-moving, growing business Are confident using systems and keen to learn new tools Enjoy being part of a close-knit, supportive team Take pride in doing things properly and improving processes over time Care about contributing to a positive, high-performing workplace Previous experience in a similar position would be an advantage Why join us? Be part of a fast-growing, purpose-driven company with big ambitions Work alongside a supportive, motivated team who genuinely care Staff discount on our adaptogenic coffee and wellness products Monthly health and wellness allowance Regular team socials & events Opportunity to grow your role as the business scales Meaningful work — your contribution directly supports our customers, team and long-term growth Join us on our journey to bring adaptogens to the world — and become part of a driven, positive team with great energy and purpose

Join our team as a Barista at our bustling neighbourhood café. We are passionate about serving exceptional coffee and creating a welcoming space for our local community, and we believe in supporting our team with a positive, respectful workplace. If you enjoy crafting great coffee, delivering excellent customer service, and working collaboratively, we encourage you to apply. Your Responsibilities: • Prepare and serve high-quality coffee, tea, and other hot and cold drinks., • Welcome customers with a warm and friendly attitude., • Take orders, operate the till, and handle payments., • Prepare and serve light food, pastries, and sandwiches as required., • Maintain a clean, organised, and well-stocked café throughout the day., • Adhere to food hygiene and health & safety standards., • Support the team with opening and closing duties. We’re Looking For Someone Who Is: • Friendly, positive, and customer-focused., • Reliable, punctual, and hardworking., • Able to work efficiently in a busy café environment., • A team player with good communication skills., • Previous barista or hospitality experience is preferred, but full training can be provided for the right person., • Available to work weekdays and weekends. What We Offer: • Competitive hourly pay (depending on experience)., • Staff meals and coffee during shifts., • Staff discount., • A friendly and supportive working environment., • Opportunities to develop your coffee and hospitality skills. If you are passionate about coffee and enjoy creating a positive atmosphere for customers, we would love to hear from you.

Marta Restaurant, a vibrant and highly-rated Italian-Romana pizzeria in Chelsea, London, is seeking an experienced and dynamic Head Waiter to lead our front-of-house team. Known for authentic cuisine served with warmth and professionalism, Marta Pizza brings a true taste of Rome to London, boasting classic pizzas and a curated selection of wines. Who We’re Looking For We are looking for a leader who: • Thrives in a fast-paced, fun environment., • Possesses a strong passion for delivering exceptional customer service., • Demonstrates initiative and enjoys engaging with guests., • Brings leadership skills and motivates the team through a lead-by-example approach. What We Offer Join our supportive team and enjoy: • Flexible working hours to suit your lifestyle., • A fun and collaborative work environment., • Delicious traditional Romana pizza staff meals on every shift., • A 50% staff discount on our menu., • A competitive salary that recognizes your expertise. Key Responsibilities As Head Waiter, you will be instrumental in: • Overseeing daily service operations to ensure excellence in all aspects., • Training and mentoring staff to uphold high standards of service and cleanliness., • Actively engaging with guests to enhance their dining experience and ensure satisfaction. If you are a people-person with a love for Italian food and a positive attitude, we encourage you to apply and become a vital part of our Marta team.

Izgara Finchley, a renowned Turkish & Mediterranean restaurant established in 1999, is seeking a proactive and experienced Assistant Restaurant Manager to support our management team. We pride ourselves on delivering authentic flavours and a welcoming atmosphere, and we're looking for a leader who shares our commitment to excellence and customer satisfaction. As an Assistant Restaurant Manager, you will be instrumental in the daily operations and success of our restaurant. Your key responsibilities will include: • Supervising and motivating staff: Overseeing daily shifts, providing guidance, and fostering a positive team environment for our front-of-house team., • Ensuring exceptional customer service: Maintaining high standards of service delivery, handling guest inquiries, and resolving any issues to ensure a memorable dining experience., • Operational management: Assisting with opening and closing procedures, managing reservations, seating arrangements, and optimizing table turnover., • Inventory and stock control: Supporting the Restaurant Manager with stock rotation, ordering, and minimizing waste., • Upholding standards: Ensuring compliance with all health, safety, and hygiene regulations., • Training and development: Assisting in the training of new staff members and ongoing development of the existing team., • Cash handling: Managing till operations and end-of-day reconciliation. We are looking for an individual with proven experience in a similar supervisory or management role within a busy restaurant environment. You should possess excellent communication, organizational, and leadership skills, with a passion for hospitality and a keen eye for detail. Join our dedicated team and contribute to maintaining Izgara Finchley's legacy of quality and warmth.

Job description: We are looking for a reliable, proactive and hands-on Assistant Manager to support the daily running of the business. We have a small team, so the Assistant Manager is expected to help with all areas of the café, including customer service, coffee preparation, cooking, cleaning, stock control, staff supervision and administration. About you We are looking for someone who: • Has previous experience working in a café, coffee shop, restaurant or similar hospitality environment., • Has experience as an Assistant Manager, Supervisor, Shift Leader or experienced senior team member., • Is comfortable preparing food and working with coffee., • Is willing to help with every part of the café, including cooking and cleaning., • Can confidently supervise staff and lead a shift.Is organised and able to manage stock, deliveries and supplier orders., • Can stay calm and make decisions during busy periods., • Takes responsibility and does not wait to be told about every task., • Notices problems and takes action to solve them.Is reliable, punctual and flexible., • Is available to work early mornings, weekends and bank holidays when scheduled., • Has the right to work in the UK. What You'll Do • Support the Café Manager with the daily operation of the café., • Leading shifts and making sure the café runs smoothly throughout the day., • Prepare high-quality coffee, drinks and food.Deliver exceptional customer service and create a welcoming atmosphere., • Motivate and support the team during busy service periods., • Assist with staff training and onboarding.Help manage stock levels, deliveries and supplier orders., • Maintain high standards of food hygiene, cleanliness and presentation., • Assist with opening and closing procedures, • Support administrative tasks including stock control, rota planning, reporting and operational improvements, • Look for opportunities to improve sales, customer experience and overall café performance.

We’re looking for a friendly, reliable, and hardworking team member to join Frost Atelier on a full-time basis. Your duties will include: • Serving customers with a smile, • Preparing and decorating premium ice cream pops, • Operating the till and handling payments, • Restocking ingredients and supplies, • Keeping the shop clean and organised, • Opening and closing the shop, • Maintaining high food hygiene standards What we’re looking for: • Excellent customer service skills, • Positive attitude and willingness to learn, • Reliable and punctual, • Able to work in a fast-paced environment, • Previous hospitality or retail experience is a bonus, but not essential What we offer: • Full-time position, • Immediate start, • Full training provided, • Opportunity to grow with a new and exciting brand If you’re passionate about customer service and enjoy working in a fun, fast-paced environment, we’d love to hear from you.

Are you the person everyone can rely on? The one who notices what needs doing before anyone asks. The person who builds trust naturally, whether you're speaking with a CEO, welcoming a new starter, supporting a contractor, or helping a colleague solve a problem. If you're organised, proactive, kind and genuinely care about making people's day easier, we'd love to hear from you. At Hestia Guest Services, we create workplaces where people feel supported, valued and cared for. Named after the Greek goddess of home and hospitality, Hestia exists to bring warmth, professionalism and exceptional service into some of London's most prestigious workplaces. We are looking for a Business Support Host to join our team at the Head Office of prestigious luxury retail brand, playing a vital role in keeping the workplace running smoothly behind the scenes. Why this role matters While others may see mail, lockers, stationery, facilities requests and office logistics, we see something much bigger. Every parcel delivered correctly. Every workspace ready for use. Every event set up perfectly. Every colleague supported quickly and professionally. These small moments create a workplace where people can do their best work. As a Business Support Host, you'll be at the heart of making that happen. What you'll be doing No two days are quite the same, but your responsibilities will include: • Managing incoming and outgoing mail, parcels and courier services, • Supporting office logistics, workplace moves and operational projects, • Maintaining stationery and workplace supplies so teams always have what they need, • Managing employee locker allocation and administration, • Supporting meeting and event setups, • Assisting with facilities requests, contractor visits and workplace maintenance activities, • Completing regular workplace checks and proactively identifying opportunities for improvement, • Building trusted relationships with employees, suppliers and service partners, • Delivering every task with accuracy, professionalism and care What we're looking for We're far more interested in the person than a specific background. You'll be successful in this role if you are: • Conscientious and dependable, doing what you say you'll do, • Proactive and able to spot opportunities to improve things before issues arise, • Kind, approachable and naturally helpful, • Trustworthy and professional with excellent personal standards, • Comfortable building relationships with everyone, from senior leaders to frontline service partners, • Organised and able to manage multiple priorities effectively, • Flexible and willing to support wherever the operation needs you, • Proud of delivering work to a consistently high standard Experience in workplace services, facilities, hospitality, front of house, office support, customer service, logistics or operations would be beneficial, but attitude and mindset are just as important. Why join Hestia? We're a people-first business that believes exceptional service starts with exceptional people. You'll be joining a supportive team that genuinely cares about each other, celebrates success and encourages everyone to grow and develop. Benefits £33, 750 + client discretionary bonus 25 days annual leave Wellbeing benefits + healthcare cashback scheme Career development opportunities Supportive and inclusive culture The opportunity to work within a prestigious luxury brand environment Join us If you're someone who takes pride in doing the right thing, builds great relationships with ease, and enjoys being the person people can count on, we'd love to hear from you. Apply now and help us create a workplace where care and excellence meet.

Have An Avo Atelier, is a vibrant healthy premium all-day brunch destination that transitions into a stylish Japanese-inspired Izakaya and fine dining venue in the evenings. Our commitment lies in delivering an exceptional customer experience, ensuring the highest quality of service and ingredients. We are seeking an experienced and passionate individual to join our team as Restaurant Manager. This role offers an exciting opportunity for a dynamic leader to oversee daily operations, inspire our dedicated team, and contribute significantly to our unique and evolving culinary concept. Key Responsibilities: • Lead and manage all aspects of restaurant operations, ensuring seamless service delivery for both our brunch and evening concepts., • Recruit, train, mentor, and motivate our front-of-house staff, fostering a positive and high-performance work environment., • Uphold and exceed the highest standards of customer service and guest satisfaction., • Oversee inventory management, stock control, and ordering to maintain optimal levels and manage costs efficiently., • Ensure strict adherence to all health, safety, and hygiene standards., • Professionally handle customer feedback and resolve any issues promptly and effectively., • Collaborate closely with the kitchen team to ensure synchronized and efficient service., • Strategically drive sales and profitability through effective operational management and customer engagement. What We're Looking For: • Proven experience (3+ years) in restaurant management, ideally within a high-volume, high-end hospitality setting., • Exceptional leadership abilities with a strong capacity to inspire and develop a team., • Excellent communication and interpersonal skills., • Solid understanding of restaurant operations, including financial management, inventory control, and staff scheduling., • A genuine passion for exceptional food and beverage, with an appreciation for Japanese, Asian, or fusion cuisine., • Flexibility to work evenings, weekends, and during peak trading periods., • A steadfast commitment to delivering outstanding customer service. What We Offer: • A competitive salary package and excellent opportunities for professional growth within a developing brand., • The chance to lead a talented and enthusiastic team., • A dynamic, supportive, and professional working environment., • The opportunity to be a key part of an innovative and exciting culinary concept.

OATIS is a fast-growing wellness-focused food and beverage brand on a mission to create a new healthy high-street dining experience centred around the benefits of steel-cut oats. We serve premium oat bowls, speciality coffee and wholesome food designed to keep our customers energised and satisfied throughout the day. As we continue to grow, we’re looking for an ambitious Assistant Site Manager to join our Queensway team and help drive the next stage of our journey. The Role Reporting to the Site Manager and Area Manager, you will play a key role in the day-to-day running of the café and wider business. This is a hands-on leadership role for someone who leads by example, thrives in a fast-paced environment and is excited by the opportunity to help build a growing brand. You will work across Front of House and Back of House operations, support team development, contribute to commercial performance and collaborate with management teams across multiple OATIS locations. You will also assist in managing and growing our catering operation from our central kitchen in Queensway, helping develop this exciting new area of the business. Key Responsibilities ● Lead service across Front of House and Back of House. ● Train, coach and develop team members. ● Assist with rota planning and labour scheduling. ● Act as a first point of contact for holiday and sickness cover. ● Manage stock, ordering, supplier relationships and procurement. ● Monitor stock levels, wastage and inventory controls. ● Drive sales and identify opportunities to improve business performance. ● Maintain exceptional standards of cleanliness, food safety and compliance. ● Work collaboratively with managers across multiple OATIS locations. ●Assist with catering orders and operational logistics with the central kitchen What We’re Looking For ● Minimum 2 years’ experience in a hospitality management or supervisory role. ● Strong leadership and communication skills. ● Excellent organisation and attention to detail. ● Experience working in a fast-paced environment. ● Commercial awareness and understanding of business performance. ● Ability to remain calm under pressure and solve problems proactively. ● Flexible, reliable and committed approach to supporting the business. ● Passion for hospitality, food and customer service. Desirable: ● Barista experience. ● Experience with supplier management and procurement. ● Experience with catering operations or event catering. ● Experience working within a growing hospitality brand. What We Offer ● Ongoing training and development. ● Opportunity to grow with a rapidly expanding business. ● Genuine career progression into Site Manager and future senior leadership roles. If you’re looking to join an exciting, fast-growing wellness brand and want to play a key role in shaping its future, we’d love to hear from you.

Maido Sushi is one of London's leading Japanese restaurants, proudly serving authentic Japanese cuisine from our flagship restaurant in St John's Wood. We are a busy, modern Japanese restaurant with a professional and friendly team. We are passionate about delivering outstanding food and exceptional customer service. If you enjoy working in a fast-paced, friendly environment and take pride in providing excellent customer service, we'd love to hear from you. Benefits: • Excellent promotion prospects, • Performance-based incentives, • Support from a dedicated management team, • Staff meals, • Staff discount, • Career progression Requirements: • Minimum 1 year of front-of-house experience, preferably in a Japanese restaurant, • Excellent communication skills, • Strong teamwork abilities and a proactive approach, • Outstanding customer service skills Responsibilities: • Ensure guests have a fantastic dining experience, • Accurately take food and beverage orders, • Serve dishes efficiently and courteously, • Operate the EPOS and payment systems, • Effectively liaise with all team members Candidates must be legally permitted to work in the UK and provide supporting evidence of their status at the initial interview stage. We welcome applicants with a positive attitude, strong work ethic and willingness to learn. Only selected candidates will be contacted.

Customer Care Call Centre Advisor Join One of the UK's Leading Hair Transplant Companies: Are you a confident communicator with a passion for delivering exceptional customer service? Do you enjoy helping people and making a real difference in people's lives? We are looking for a motivated and enthusiastic Customer Care Call Centre Advisor to join our growing team at one of the UK's leading hair transplant providers. As the first point of contact for prospective and existing patients, you will play a key role in delivering an exceptional customer experience while supporting individuals throughout their hair restoration journey. About the Role As a Call Centre Advisor, your responsibilities will include: • Handling inbound and outbound calls with professionalism, empathy, and enthusiasm., • Responding to customer enquiries via phone, email, and online messaging., • Booking consultations for prospective patients and ensuring appointments are scheduled efficiently., • Following up on enquiries and maintaining strong relationships with potential clients., • Conducting aftercare telephone calls to patients following their procedures, ensuring they are recovering well and answering any non-clinical questions., • Booking post-operative review consultations and follow-up appointments with our clinical team., • Providing outstanding customer support throughout the patient's journey, from initial enquiry through to aftercare., • Accurately updating patient records using our CRM and internal systems., • Liaising closely with patient coordinators, surgeons, and clinical teams to ensure a seamless patient experience., • Managing appointment diaries and helping to maximise clinic utilisation., • Meeting individual and team performance targets while maintaining exceptional customer service standards., • Identifying opportunities to enhance the patient experience and contribute to continuous service improvement. What We're Looking For: • Previous experience in a call centre, customer service, sales, healthcare, or appointment-setting role is ideal and highly desirable., • Excellent verbal and written communication skills., • A friendly, confident, and professional telephone manner., • Outstanding listening and interpersonal skills with a caring and empathetic approach., • Strong organisational skills and attention to detail., • Good computer literacy, with experience using CRM systems being an advantage., • Ability to work in a fast-paced environment while managing multiple priorities., • A positive attitude and genuine passion for delivering exceptional customer care. What We Offer • Competitive salary with performance-based bonuses., • Full training and ongoing professional development., • Clear career progression opportunities., • Friendly, supportive, and collaborative working environment., • Employee discounts on treatments., • Company pension., • Paid annual leave., • Modern office facilities., • Regular team events and employee recognition programmes. Why Join Us? We are proud to be recognised as one of the UK's leading hair transplant providers, helping thousands of patients restore not only their hair but also their confidence. Our team is dedicated to delivering exceptional care at every stage of the patient journey, and we believe our people are the key to our success. If you're passionate about customer service, enjoy building relationships, and want to be part of a company that genuinely changes lives, we'd love to hear from you. Apply today and help us deliver an outstanding experience from the very first call through to every stage of our patients' recovery.

A friendly and customer-focused Barista with experience preparing high-quality coffee and espresso-based drinks in a fast-paced café environment. Skilled in taking customer orders, operating coffee machines, handling cash and card payments, and maintaining a clean, welcoming workspace. Committed to providing excellent customer service, working efficiently under pressure, and supporting the team to ensure smooth daily operations.

Restaurant Manager – Independent Tapas & Wine Bar | Central London We're looking for an experienced, hands on Restaurant Manager to lead our small, passionate team at our busy independent tapas and wine bar. Unlike large restaurant groups, we're an owner led business where your ideas matter, your work is recognised, and you'll have a genuine impact on the success of the venue. We're looking for someone who enjoys being part of a close-knit team and takes pride in creating memorable guest experiences. We're looking for someone who is: • Experienced in managing a busy hospitality venue, • Passionate about exceptional food, wine and customer service, • A natural leader who motivates and develops their team, • Organised, proactive and calm under pressure, • Professional, well-presented and highly detail-oriented, • Reliable, committed and able to lead by example What you'll need: • Previous management experience in a quality restaurant, wine bar or similar hospitality venue, • Excellent communication and people management skills, • Strong operational and organisational ability, • Confidence managing a fast-paced service while maintaining high standards, • Flexible availability, including evenings and weekends What we offer: • Competitive salary and excellent tips/service charge, • The opportunity to play a key role in a growing independent business, • A supportive, respectful and collaborative working environment, • Real opportunities to contribute ideas and grow with the company, • A team that genuinely enjoys working together If you're looking to move away from corporate hospitality and become part of an ambitious independent business where you can make a real difference, we'd love to hear from you.

Class 1 / Class 2 HGV Crane (HIAB) Driver Location: erith Position: Full-Time, Permanent Salary: tbc Hours: Monday to Friday 10 hour days Start time varies depending on site location occasional Saturday overtime available About the Role We are an established, growing business looking for a reliable, professional, and highly skilled HGV Crane (HIAB) Driver to operate our newly acquired, modern DAF multi-axle rigid flatbed with a heavy-duty crane. This is a fantastic opportunity for a dedicated operator who takes pride in their vehicle. You will be responsible for transporting, loading, and unloading a variety of heavy goods [e.g., plant, construction materials, containers] safely and efficiently across [Insert Region, e.g., London and the South East]. Key Responsibilities Safely operating a multi-axle DAF rigid flatbed lorry. Utilising the lorry-mounted crane (HIAB) for complex loading and unloading operations in accordance with safety regulations. Conducting thorough daily vehicle defect checks and securing all loads (strapping, chaining) perfectly. Representing the company professionally on customer sites, ensuring excellent customer service. Adhering strictly to EU drivers' hours, working time directives, and site safety rules. What We Are Looking For Licence: Valid UK HGV Class 1 (Category CE) or Class 2 (Category C) licence with no more than 6 penalty points (No DR/DD/IN codes for insurance purposes). Qualifications: Valid ALLMI or ITSSAR lorry loader certificate (Remote control hook experience is a distinct advantage but training can be given). Cards: Up-to-date Driver CPC qualification card and Digital Tachograph card. Experience: Minimum [e.g., 1–2 years] of experience operating heavy rigid commercial vehicles and lorry-mounted cranes. Attitude: A professional, safety-first mindset with great communication skills and an eye for vehicle cleanliness and upkeep. What We Offer Premium Fleet: Regular drive of a high-spec, well-maintained modern DAF lorry. Competitive Pay: Generous hourly rate with paid overtime and weekly pay.

Join our vibrant team as a Waiter / Waitress and play a key role in delivering an excellent dining experience. We are looking for enthusiastic individuals with a passion for hospitality and great customer service. If you thrive in a fast-paced environment and enjoy interacting with people, we encourage you to apply. Key Responsibilities: • Greet and seat guests warmly, presenting menus and explaining daily specials., • Take accurate food and drink orders, and relay them to the kitchen and bar staff., • Serve food and beverages promptly and professionally., • Ensure tables are set correctly and maintained clean throughout service., • Handle customer inquiries and resolve any issues to ensure guest satisfaction., • Process payments accurately using our point-of-sale system., • Collaborate with team members to ensure smooth service operations. Requirements: • Previous experience in a similar waiting role is preferred, but not essential., • Strong communication and interpersonal skills., • Ability to work efficiently under pressure and in a team., • A positive attitude and a commitment to providing outstanding service., • Flexibility to work various shifts, including evenings and weekends.

Introduction We are excited to announce that we are currently seeking a Team Member to join our talented operations team at our ice cream shop located in St John's Wood. We are looking for someone who is enthusiastic, organized, and dedicated to delivering exceptional customer service. About Unico Gelato Unico Gelato is an Italian delicatessen specializing in gelato, coffee and pastries. Unico is linked with one of the most famous gelato shops in Bologna, Cremeria Funivia, and uses the great Italian culinary traditions and historic recipes of its hometown to bring a true taste of Italian gelato to London. Owned by a group of experienced Italian entrepreneurs plus Italian football legends, Gianfranco Zola and Roberto Di Matteo, and managed by a young team of professionals, Unico operates since 2015 and currently has sites in Fulham, Saint John’s Wood, Holland Park, Bromley and Lisbon, with a new location in Gloucester Road. The brand Quality and freshness are our key driving factors reflected in the choices we make along our supply chain. The atmosphere is equally important - inspired from the familiar and welcoming vibes of our mediaeval hometown, the brand provides a customer-centric experience, welcoming its customers to a safe and self-indulgent experience. Tasks • Providing high-quality customer service to establish a strong relationship with the local community, • Serving Gelato, pastries and coffee ensuring the company’s quality standard, • Overseeing daily operations, • Supporting the Store manager in creating a strong work ethic within the team, managing and recruiting staff, • Teaching new staff members, • Attending staff meeting, • Maintaining cleanliness, • Cleaning Requirements • Previous experience in the food & beverage industry, • Flexibility to work during week-ends, • Able to collaborate within the team, • Willingness to learn, • Strong work-ethic, • Fluent English speaking Availability • Up to 40hours / week, • Location: 138 St John's Wood High Street, NW8 7SE Pay £11-£12.80 / hour based on experience and availability plus Tips

We are seeking a friendly and efficient Barista to join our vibrant team. The ideal candidate will be passionate about delivering excellent customer service and creating high-quality beverages in a fast-paced environment. This role offers an opportunity to develop your skills within the food and beverage industry, ensuring a welcoming experience for all customers. The position is paid and suitable for individuals who enjoy working in a team-oriented setting. Responsibilities • Prepare and serve a variety of hot and cold beverages, including coffee, tea, and specialised drinks, adhering to company standards., • Maintain high standards of food safety and hygiene throughout all stages of food and drink preparation., • Provide exceptional customer service by taking orders, answering questions, and ensuring customer satisfaction., • Handle cash transactions accurately using the point-of-sale system and manage customer payments efficiently., • Keep the work area clean, organised, and fully stocked with supplies at all times., • Follow health and safety guidelines diligently to ensure a safe environment for both staff and customers., • Support team members during busy periods to ensure smooth operations. Skills • Proven Barista experience or familiarity with coffee-making equipment is preferred., • Knowledge of food safety standards and procedures., • Experience in serving customers in a fast-paced environment., • Basic food preparation skills for handling light snacks or accompaniments., • Good time management skills to prioritise tasks effectively during busy hours., • Basic maths skills for handling cash transactions accurately., • Excellent communication skills with a friendly, approachable demeanour., • Ability to work efficiently both independently and as part of a team in a dynamic setting. This role offers an engaging environment where you can refine your skills while providing outstanding service to our valued customers. We welcome motivated individuals eager to contribute positively to our team!

POW Food, an award-winning healthy catering company based in Mayfair, is looking for a Pantry & Service Assistant to join the team at one of their prestigious client sites. This is a hands-on role suited to someone with canteen/kitchen experience and strong customer service skills. Working Schedule • Monday to Friday (days to be confirmed), • Full-time position Salary • £15 per hour Location • Oxford Street, London, England, United Kingdom Duties • Support daily pantry operations, ensuring spaces are clean, stocked, and organised, • Assist chefs and the kitchen team with basic food preparation and service support, • Maintain high standards of cleanliness and organisation at all times, • Deliver friendly, professional, and efficient service to clients, • Support food service during busy periods, • Follow all food hygiene, health & safety, and HACCP standards, • Apply “clean as you go” practices consistently, • Work proactively and efficiently within a small, high-performing team Requirements • Experience in a kitchen, canteen, or hospitality environment, • Confident supporting both back-of-house and front-of-house tasks, • Strong attention to detail and cleanliness, • Positive and proactive attitude, • Reliable, punctual, and well-presented, • Comfortable working in a fast-paced environment

Job Description – Waiter / Waitress Position: Waiter / WaitressLocation: Sushi Samurai – Holloway Road, LondonReports To: Restaurant Manager Job Purpose To provide outstanding customer service by ensuring every guest receives a welcoming, efficient, and enjoyable dining experience while maintaining the high standards of Sushi Samurai. Key Responsibilities Greet customers warmly and escort them to their tables. Present menus and answer questions about food and drinks. Take customer orders accurately and communicate them clearly to the kitchen. Serve food and beverages efficiently and professionally. Check on customers during their meal to ensure satisfaction. Process bills and payments accurately. Prepare and reset tables before and after service. Maintain cleanliness of the dining area and service stations. Follow all food hygiene and health & safety procedures. Support colleagues during busy periods and contribute to smooth restaurant operations. Assist with opening and closing duties as required. Person Specification Essential Friendly and professional manner. Excellent communication skills. Strong customer service focus. Ability to work under pressure in a busy environment. Team player with a positive attitude. Good personal presentation and hygiene. Right to work in the UK. Desirable Previous experience in hospitality or restaurant service. Experience using POS/till systems. Knowledge of Japanese cuisine or sushi (training will be provided if not). Working Hours Full-time and part-time positions available. Evening, weekend, and bank holiday availability may be required. Flexible rota based on business needs. Benefits Competitive hourly pay. Staff meals during shifts. Training and development. Opportunity for career progression as Sushi Samurai continues to grow. At Sushi Samurai, we believe exceptional food deserves exceptional service. Every member of our team plays an important role in creating a memorable dining experience for our guests

We are looking for an enthusiastic and reliable Waiter/Waitress to join our growing team. Responsibilities • Welcome and seat customers professionally., • Take food and drink orders accurately., • Serve food and beverages promptly., • Provide excellent customer service throughout each visit., • Process payments using the till system., • Maintain cleanliness and presentation of the restaurant., • Work efficiently during busy service periods., • Support colleagues to ensure smooth restaurant operations. Requirements • Previous restaurant experience preferred but not essential., • Friendly, positive and professional attitude., • Excellent communication and customer service skills., • Ability to work evenings and weekends., • Reliable, punctual and hardworking., • Right to work in the UK. What We Offer • Competitive hourly pay., • Shared tips., • Free staff meals during shifts., • Friendly and supportive team., • Flexible working hours., • Opportunity for career progression. If you enjoy working in a fast-paced restaurant and have a passion for providing great customer service, we’d love to hear from you.

Operations Director We are looking for a driven, hands-on Operations Director to join our growing business and play a key role in taking it to the next level.This is not a role for someone who simply oversees operations from behind a desk. We are looking for someone who is happy to lead from the front, support our General Managers on the ground, identify opportunities for improvement, and implement systems that make the business stronger as it grows.You will work closely with the other directors to improve operational performance, develop our management team, introduce new structures and processes, improve customer experience, support marketing initiatives, drive sales, control costs, and ensure consistency across all sites. Responsibilities • Support and develop our General Managers and management teams., • Maintain high operational standards across all sites., • Implement and improve systems, structures and SOPs., • Analyse KPIs, labour, stock, GP, sales and profitability., • Identify opportunities to improve efficiency and revenue., • Support recruitment, training and staff development., • Work closely with the marketing team to help drive sales., • Ensure excellent customer service and food quality., • Be hands-on when required and lead by example. Essential Experience • Previous experience as a Area Manager or Operations Manager within hospitality., • Proven experience managing multiple sites or high-volume operations., • Strong leadership and people management skills., • Commercially minded with the ability to improve business performance., • Experience implementing operational systems and processes., • Comfortable working both strategically and operationally. What We’re Looking For We want someone who genuinely enjoys building businesses, improving operations and developing people. This is an excellent opportunity for someone who wants to make a real impact within an ambitious and growing hospitality business.

Join our team at Kamari The Authentic Greek, a warm, family-run business dedicated to bringing the true flavors and hospitality of Greece to our community. We are seeking a vibrant, customer-focused All-Rounder to join our passionate team. This diverse role spans our bustling cafe, authentic bakery, and traditional Greek deli. You will be the face of our business, ensuring every guest experiences genuine Mediterranean hospitality. If you enjoy a fast-paced environment and love Greek food, this role is perfect for you. Key Responsibilities: Front of House & Customer Service • Greet customers warmly and share deep knowledge of the Greek menu items and deli goods., • Operate the till, process cash and card payments accurately., • Take takeaway orders efficiently., • Clear, wipe down, and reset tables to maintain a clean outdoors seating area. Barista & Beverage Preparation • Prepare Greek coffee (frappe, freddo espresso, traditional briki coffee) alongside standard espresso drinks., • Restock beverage fridges, milk, syrups, and takeaway cups. Bakery & Deli • Display fresh-baked Greek pastries and sweets attractively., • Keep deli shelves and window displays fully stocked and tidy. That includes assisting with the deliveries of goods. Hygiene and Safety • Follow strict food safety, hygiene, and allergen rules., • Monitor fridge and food temperatures and log them correctly., • Wash dishes, sanitize prep areas, and sweep floors throughout the shift. Requirements • Friendly, upbeat attitude with a strong team spirit., • Previous experience in a busy cafe - bakery and nowledge of Greek food and culture is a plus, but not mandatory. Benefits & Perks • Free lunch and soft drinks on shift., • Generous employee discount on all bakery and deli products., • Warm, supportive family-run work environment. How to Apply Please apply by sending your updated CV.

EMT Chauffeurs is a luxury chauffeur company providing executive transport for airport transfers, corporate travel, events and VIP clients. We pride ourselves on delivering a first-class experience through professionalism, punctuality and exceptional customer service. The Role We are looking for experienced, professional chauffeurs to join our growing network. You’ll represent the EMT Chauffeurs brand while delivering a premium service to our clients. Responsibilities • Provide a safe, smooth and professional chauffeur service., • Arrive punctually for every booking., • Maintain excellent communication with our operations team., • Ensure vehicles are clean, well-presented and ready for every journey., • Assist clients with luggage where required., • Deliver outstanding customer service at all times. Requirements • Valid UK driving licence., • Private Hire (PHV) licence., • Previous chauffeur or executive driving experience preferred., • Excellent knowledge of London and surrounding areas., • Professional appearance (business suit, shirt, tie and polished shoes)., • Reliable, punctual and courteous., • Fluent English and strong communication skills., • Smartphone with internet access. What We Offer • Flexible working opportunities., • Premium bookings with executive clients., • Reliable weekly payments., • Ongoing work for professional, dependable drivers., • Support from our experienced operations team. Important Standards Professionalism is non-negotiable. Drivers are expected to: • Arrive on time for every booking., • Wear appropriate chauffeur attire., • Maintain excellent client service throughout every journey. Failure to meet these standards may result in reduced work opportunities or removal from our driver network. If you’re a professional chauffeur who takes pride in delivering exceptional service, we’d love to hear from you.

Salon Manager / Senior Hair Stylist We are looking for an experienced Salon Manager / Senior Hair Stylist to join our growing salon on the Isle of Dogs, London E14. Our salon is located in a busy area with an estimated daily footfall of around 20,000 people. We currently have five fully equipped hairdressing stations and a separate treatment room that can accommodate either two nail stations or two additional hair-washing beds. The role includes: • Managing the daily operation of the salon, • Leading and supporting the salon team, • Managing staff rotas, attendance and performance, • Handling customer enquiries and complaints, • Maintaining excellent service, hygiene and presentation standards, • Helping increase bookings, walk-in customers and repeat business, • Monitoring sales, stock and performance targets, • Providing professional hairdressing services, • Supporting recruitment and training, • Helping develop hair, nail and beauty services The ideal candidate will have: • Previous experience as a Salon Manager, Assistant Manager or Senior Stylist, • Strong cutting, colouring and styling skills, • Good customer-service and communication skills, • Confidence managing staff and resolving problems, • A commercial mindset and the ability to grow salon revenue, • Good spoken English, • The right to work in the UK, • A professional, reliable and positive attitude We offer: • Negotiable basic salary, depending on experience, • Personal service commission, • Performance bonuses, • Product sales commission, • Opportunities to build and lead a team, • Strong potential for career and income growth Job type: Full-time Location: Isle of Dogs, London E14 Salary: Negotiable, plus commission and performance bonuses Please apply with your CV and a short introduction describing your hairdressing and salon-management experience.

Store Manager £37,500 per year We are The Salad Project, one of the fastest-growing and popular healthy food chains in London, disrupting the quick-service restaurant scene with our bold approach to fresh salads. Founded in 2021 by Florian and James, we’ve grown to twelve stores and are on a mission to redefine how we live, feel, and eat.This growth has been recognised with numerous awards, including UberEats Restaurant of the Year, the Scalable Concept Award, and recognition as the 12th fastest-growing company in the UK. We are currently on the hunt for exceptional managers to join our team. We’re looking for people committed to taking the next step in their career, keen to join a company whose growth trajectory opens up hundreds of inspiring development opportunities - and whose current team can’t wait for you to join the family. Role | Restaurant Manager • 45 hours per week, • To lead a team of 30-40 members of staff in total, • To delegate certain tasks to your supervisors to ensure standards are maintained during all opening hours, • To help manage our team members' morale and happiness at work while guiding their career development, • To implement & improve service processes while constantly looking out for ways to improve the way we operate, • To monitor & implement hygiene best practices in and out of service in order to maintain our 5* hygiene rating, • Ensure and enforce the use of current systems to operate The Salad Project, • Assist in hiring and developing our staff to suit the needs of the store and the business, • To maintain control over the P&L of the restaurant, • To report any issues or wins to the management team, • To celebrate the staff wins, • To ensure proper maintenance of the store, • And most importantly, to ensure The Salad Project continues to offer great customer service, great operational service and great tasting, healthy food Expectations | Efficiency, Communication, Energy • Strong proficiency in organising a large team, • Ability to lead from the front while looking out for issues throughout the day, • Ability to steady the ship and prevent issues before they happen, • Communication skills, knowing when to use a firm hand or a softer approach, • Positive energy and dedication to the team, • Strong ability to maintain a clean and hygienic environment Experience Requirements | 2 Years • Ideally, you will have 2 years’ experience managing a team in a fast-paced environment within the hospitality industry, • Ability to commit full time, • A desire to make a career in hospitality. Let’s grow together! Compensation | £35,000 per year | £37,500 per year • 30 days holiday package (Including bank holidays), • Performance based bonus, • Cycle to work scheme, • £100 ‘Refer a Friend’ scheme, • Enhanced parental leave package, • Enhanced sick day package, • Free lunch/dinner from The Salad Project while on shift, • Team social events

We are looking for highly motivated and experienced Waiter/Waitresses full time to join our team In our Goodge Street branch.Our restaurants are dynamic and busy. We are specialised in fresh pasta and Italian wines.The perfect Waiter/waitress should have an excellent customer service skills, they should greet customers in a polite and friendly manner, provide them with menus and suggest daily/weekly specials. They also are to the point of contact for bills and return of any funds.Some of the main duties and responsibilities of a Waiter include:Greeting customers as they settle down at the restaurant tables and introducing them to the menus Taking orders Inquiring if the customers are satisfied, giving bills and processing payments Operating the bar and coffee section Attending regular meetings with restaurant and kitchen managers to find out about menu changes and menu specials Trainings to new waiting staff General cleanings If you are looking for:Great shifts, life balanced rota.Full training and clothing provided.Service charge, Extra tips - Base salary starting at £12.71 x hourGreat opportunity to promotion to Head waiter/Supervisor as team is growing.Young and vibrant environment, get in touch if this sounds good to you.Job Types: full time Salary: £12.71 per hour + Service charge + Extra tips (Approx £13/14)

Driver Guide – Cotswolds Tours Location: London Job Type: Temporary to Permanent | Full-Time Opportunity About Us Velare Transport Ltd is a growing tour operator specialising in premium small-group tours from London to the Cotswolds. We pride ourselves on delivering exceptional customer service, informative commentary, and memorable experiences for visitors from around the world. About the Role We are seeking an experienced, professional, and customer-focused Driver Guide to join our team. This role is ideal for someone aged 25 or over with a passion for tourism, excellent driving skills, and a good knowledge of the Cotswolds, including its villages, history, and attractions. You will be responsible for safely transporting guests while providing engaging commentary and ensuring every customer enjoys a first-class experience. Key Responsibilities • Safely drive passengers on full-day Cotswolds tours from London., • Deliver engaging and informative commentary throughout the journey., • Provide outstanding customer service to international visitors., • Ensure tours operate safely and on schedule., • Conduct daily vehicle safety checks and maintain a clean, professional vehicle., • Represent Velare Transport Ltd in a professional and courteous manner at all times. Essential Requirements • Aged 25 years or over., • Valid D1 or PCV licence with a clean driving record., • Good knowledge of the Cotswolds, its history, villages, and visitor attractions., • Excellent spoken English and confident public speaking skills., • Outstanding customer service and interpersonal skills., • Smart, professional appearance., • Reliable, punctual, and organised., • Willingness to work weekends and bank holidays as required. Desirable • Previous experience as a Driver Guide or Tour Guide., • Experience working with international tourists., • Additional language skills are an advantage. Training Applicants should have a good working knowledge of the Cotswolds. However, additional training will be provided to familiarise you with our tour routes, commentary, and customer service standards. Benefits • Competitive rate of pay., • Keep 100% of your customer tips., • Temporary to permanent opportunity., • Ongoing training and support., • Work with modern executive minibuses., • Friendly and supportive team environment., • Opportunity to meet visitors from around the world., • Regular, consistent work with a growing tour operator., • Company uniform provided., • Employee discounts on company services (where applicable). Apply If you are an enthusiastic, knowledgeable, and professional Driver Guide who is passionate about the Cotswolds and delivering exceptional customer experiences, we would love to hear from you.

About Us:At Mr Crafter Carpentry & Joinery, we take pride in delivering high-quality craftsmanship and tailored solutions for our clients. We are now looking for a reliable and organised Part-Time Administrative Assistant to support our growing business and ensure smooth day-to-day communication with customers. Role Overview: The Administrative Assistant will be the first point of contact for clients, handling calls and emails in a professional and timely manner. This role is ideal for someone organised, friendly, and proactive, who can balance tasks efficiently and provide excellent customer service. Key Responsibilities: Answer incoming phone calls, handle enquiries, and take messages when required.Respond to emails promptly and professionally.Maintain clear and accurate records of client communications.Assist with scheduling appointments and updating calendars.Provide general administrative support to ensure smooth business operations. Requirements: Strong verbal and written communication skills.Good organisational and multitasking abilities.Comfortable using email, calendars, and basic computer applications.Previous experience in administration or customer service is preferred but not essential.Professional, polite, and positive attitude. Job Details: Position: Part-Time Administrative AssistantHours: Flexible, 8-10 hours per week (to be agreed)Location: Work From Home

We’re looking for enthusiastic, reliable, and friendly Baristas to join our team! If you have a passion for coffee, enjoy working in a fast-paced environment, and love providing excellent customer service, we’d love to hear from you. Positions Available 1. Weekend Barista • Hours: 18 hours per week, • Availability: Weekends only 1. Flexible Barista • Hours: 18 hours per week, • Availability: Flexible across the week, • Shift Times: 6:00 AM – 9:00 AM, up to 5 days per week Job Overview We are seeking a friendly and efficient Barista to join our team. The ideal candidate will be passionate about delivering excellent customer service and creating a welcoming atmosphere for all visitors. A minimum of 1 year’s Barista experience is required. Full training will also be provided to support your continued development. This is a great opportunity to build your skills in coffee preparation, customer service, food handling, and hospitality. Duties • Prepare and serve a range of hot and cold beverages, including coffee, tea, matcha, and speciality drinks., • Deliver excellent customer service in a friendly and professional manner., • Take customer orders accurately and efficiently., • Assist with light food preparation, including pastries and snacks., • Maintain cleanliness of workstations, equipment, and customer areas., • Operate the till and handle cash/card transactions accurately., • Restock ingredients and supplies as required., • Ensure all food safety and hygiene standards are followed., • Work efficiently during busy periods while maintaining high-quality service. Requirements • Minimum 1 year of Barista experience., • Strong customer service and communication skills., • Knowledge of food safety and hygiene practices., • Basic maths skills for handling payments., • Good organisational and time-management skills., • Ability to work independently and as part of a team., • Reliable, punctual, and positive attitude., • Flexibility to work weekends where required. If you’re passionate about coffee and enjoy creating great customer experiences, we’d love to hear from you. Apply now and become part of our team!

Opportunity: Contractor Soft Furnishings Installers (London) Partner with John Lewis & Partners to deliver excellence in every home. Are you a skilled installer of Curtains, Poles, Tracks, and Blinds? We are seeking professional Contractors to join our London-based installation team to provide a market-leading experience for our customers. As the final touchpoint in the customer journey, your expertise and service are paramount to our success. The Role You will be responsible for representing the John Lewis brand in customers' homes, ensuring a "Right First Time" installation that exceeds expectations. Logistics: Collect products and required paperwork from local John Lewis Buildings across the UK before heading to scheduled installations. Installation: Expertly install a range of products, including Tracks, Poles, Curtains, and Blinds associated with John Lewis soft furnishings. Customer Excellence: Deliver high-quality installations while engaging and delighting customers with exceptional service. Collaboration: Work effectively with our internal admin teams and branch stock management partners to ensure a seamless operation. Pay : Rate card is set for all jobs / items, the more installed right first time the higher the earnings. Contractor Requirements To be considered for this opportunity, you must possess the following: Insurance: Public Liability insurance with a minimum cover of £2 million. Compliance: A recent Disclosure and Barring Service (DBS) check Equipment: A suitable vehicle for the size and type of goods to be carried, along with your own professional tools. Technical Proficiency: Confidence in using IT systems to receive work schedules, communicate with the admin office, and submit invoices. Customer Service: Outstanding communication skills and a commitment to representing the brand professionally. Send me a message or give me a call

We Are Hiring – Bartender / Waitress We are looking for a friendly, reliable, and hardworking bartender or waitress to join our team. The ideal candidate will have excellent customer service skills, a positive attitude, and the ability to work well in a busy environment. Responsibilities include Welcoming and serving customers in a friendly and professional manner ● Taking food and drink orders ● Preparing and serving drinks ● Handling payments and operating the till ● Keeping the bar and dining area clean and organised ● Working as part of a team to provide excellent customer service Previous hospitality experience is preferred If you are enthusiastic, reliable, and enjoy working with people, we would love to hear from you!

We are looking for a skilled and enthusiastic Barista to join our vibrant team. As a key member of our cafe and store, you will be responsible for crafting delicious beverages and ensuring every customer has a memorable experience. Key Responsibilities: • Prepare and serve a variety of hot and cold drinks, including espresso-based coffees, teas, and other specialty beverages., • Operate and maintain coffee-making equipment, ensuring high standards of quality and hygiene., • Take orders accurately, handle transactions, and manage cash efficiently., • Engage with customers in a friendly and professional manner, providing excellent service., • Maintain a clean and organized work environment, including the coffee bar and adjacent seating areas., • Potentially assist with general store duties as needed. What we are looking for: • Previous experience as a Barista, ideally within a cafe or retail setting., • A genuine passion for coffee and a desire to learn new techniques., • Excellent communication and interpersonal skills., • Ability to work efficiently in a fast-paced environment and handle multiple tasks., • A positive attitude and a commitment to providing outstanding customer service.

☕ Café Manager – Krave Dessert Café Location: Northwood Full-Time Love great coffee, amazing desserts and creating a brilliant customer experience? Krave Dessert Café is looking for an experienced Café Manager to take ownership of our day-to-day operation and help take the business to the next level. We’re looking for someone energetic, organised and commercially minded who knows how to lead a team, keep standards high and create an atmosphere that keeps customers coming back. 🍰 The Role As Café Manager, you'll have responsibility for the overall performance and smooth running of Krave, including: • Leading, motivating and developing the team, • Managing staff rotas and ensuring efficient staffing levels, • Delivering consistently excellent customer service, • Driving sales and looking for ways to grow the business, • Maintaining high standards across food, drinks, presentation and cleanliness, • Managing stock levels, ordering and supplier relationships, • Controlling wastage and keeping an eye on costs, • Ensuring opening and closing procedures are followed, • Handling customer feedback and resolving issues confidently, • Making sure the café is always looking and operating at its best 🙌 Who We're Looking For We're looking for an experienced café or hospitality manager who: • Has previous management experience in a busy café, restaurant or similar hospitality business, • Is confident leading and managing a team, • Has a strong understanding of stock, labour and cost control, • Is commercially minded and motivated by increasing sales, • Has excellent customer service skills, • Is organised, reliable and hands-on, • Leads from the front rather than managing from the sidelines, • Brings positive energy to the team and the café ✨ Why Krave? Krave is all about great desserts, great drinks and great experiences. We're looking for someone who wants more than just a management job — we want someone who can really take ownership of the café, bring ideas to the table and help us grow. If you're an experienced hospitality manager who loves building strong teams, delivering brilliant service and running a successful operation, we'd love to hear from you.

Airbnb Operations Manager / Short-Term Rental Manager Location: Canary Wharf, London E14 Job Type: Full-time Working Pattern: Office-based (5 days per week) Start Date: Immediate The Role We are looking for an organised and proactive Airbnb Operations Manager / Short-Term Rental Manager to oversee the day-to-day management of our growing portfolio of short-term rental properties across Central London. This is a fast-paced role where you will be responsible for managing listings, guest communications, pricing, bookings, property inspections and the overall performance of our Airbnb portfolio. Working across platforms including Airbnband Booking.com, you will ensure our properties deliver an exceptional guest experience while maximising occupancy and revenue. You will work closely with cleaners, contractors and our property management team to ensure every property is maintained to the highest standard. Key Responsibilities • Manage a portfolio of short-term rental properties across Central London., • Create and optimise listings on Airbnb, Booking.com and other booking platforms., • Manage bookings, pricing, occupancy and guest enquiries., • Coordinate guest check-ins and check-outs., • Arrange cleaning, maintenance and contractor visits., • Carry out regular property inspections., • Monitor guest reviews and implement improvements., • Identify opportunities to upgrade properties and improve the guest experience., • Maintain accurate records across company systems., • Support the continued growth of our short-term rental portfolio. About You We're looking for someone who is organised, customer-focused and enjoys working in a fast-paced environment. You'll ideally have: • Experience managing Airbnb or short-term rental properties., • Excellent communication and customer service skills., • Strong organisational and problem-solving abilities., • Experience using Airbnb, Booking.com or similar platforms., • A full UK driving licence (preferred but not essential)., • The right to work in the UK. About Us The London Tenant is an established property management company with over 13 years of experience managing more than 100 properties across London. Alongside our long-term residential portfolio, we operate a growing collection of premium short-term rental properties in Central London and are continuing to expand our Airbnb division. What We Offer • Competitive salary based on experience., • Accommodation available in Canary Wharf., • Career progression within a growing company., • A supportive, friendly team and genuine responsibility from day one.

We are looking for a reliable and experienced Handyman / Multi-Skilled Operative to join our growing property maintenance company.The role involves carrying out day-to-day repairs, maintenance and refurbishment works in residential properties, including social housing and managed properties.Applicants must have: • Previous experience in property maintenance, • Good knowledge of general repairs and maintenance, • A valid CSCS card, • Asbestos Awareness certification, • Face Fit testing certification, • Their own tools, • A valid UK driving licence, • A professional and reliable attitude, • Good communication and customer service skills

About Us: At Bread & Truffle, we bring the authentic flavours of Italy to London, specialising in artisanal sandwiches, premium truffle products, and high-quality ingredients. We pride ourselves on delivering exceptional food with genuine Italian hospitality in a fast-paced, vibrant environment. ✨ 📋The Role: We are looking for an experienced and driven Assistant Manager to support the Store Manager in leading the team and overseeing daily operations. This is a hands-on role where you will be instrumental in maintaining high standards, driving performance, and creating an outstanding customer experience. 🎯Key Responsibilities • Support the Store Manager in all aspects of store operations, • Lead by example during service, ensuring smooth and efficient shifts, • Supervise, train, and develop team members, • Deliver exceptional customer service and handle escalations professionally, • Monitor sales performance and help drive revenue growth, • Manage stock levels, ordering, and minimise waste, • Ensure compliance with food safety, hygiene, and health & safety standards, • Assist with rotas, labour control, and team scheduling, • Step in to run the store in the Manager’s absence ⭐️What We’re Looking For: • Proven experience as a Supervisor or Assistant Manager in hospitality or retail, • Strong leadership and organisational skills, • Ability to motivate and develop a team, • Commercial awareness and focus on sales performance, • Passion for quality food and customer service (Italian food knowledge is a plus), • Calm under pressure with a proactive mindset, • Flexible availability, including weekends 🎁What We Offer: • Competitive salary + bonus opportunities, • Staff discounts on food and products, • Career progression within a growing brand, • A dynamic and supportive team environment Job Type: Full-time Work Location: In person

Elevate your coffee expertise and step into a leadership role as a General Manager at Half Million Café! Are you a seasoned coffee enthusiast who wants to progress your career? Half Million is actively seeking an experienced General Manager who is committed to shaping exceptional experiences for our customers through effective team leadership and operational excellence. Half Million was founded in 2018 in Saudi Arabia. Named after its initial investment amount, Half Million is rapidly expanding, regularly opening new stores across Saudi Arabia. We are seeking enthusiastic team members to join the Flagship store in London and be part of our exciting international journey. As a General Manager at Half Million Café, you'll play a pivotal role in shaping our coffee culture. Your responsibilities will include: • Coordinate and implement effective business strategies to increase sales, profitability, and customer satisfaction., • Manage the overall day-to-day operations of the café and brunch service, ensuring high standards across product quality, customer experience, and team performance., • Lead from the front by actively supporting operations on the floor, including barista duties and service during peak times., • Hire, train, and supervise baristas, floor staff, and kitchen team members., • Ensure full compliance with health, safety, and hygiene standards., • Oversee food and beverage quality, presentation standards, and service consistency., • Ensure strong inventory control systems to maintain appropriate stock levels and minimise waste., • Control labour costs, scheduling, and rota planning while maintaining operational efficiency., • Manage financial performance including budgeting, reporting, and cost control., • Implement and enforce company policies and operational procedures., • Handle customer feedback and resolve issues professionally and efficiently., • Maintain and improve equipment, facilities, and overall store presentation., • Build and maintain strong relationships with suppliers, vendors, and customers., • Stay up to date with market trends and customer preferences., • Support team development through performance reviews, coaching, and career progression planning., • Work closely with internal teams including HR, Finance, and Operations to ensure alignment, compliance, and the smooth running of all business functions., • Manage employee relations matters professionally, addressing queries and concerns in a fair and timely manner in collaboration with HR where appropriate. Requirements: • Minimum 2 years of experience as a Café General Manager (or similar leadership role)., • Hands-on approach to management, with regular involvement in daily operations including floor and barista support., • Coffee experience is a strong advantage., • Experience working in high-standard service environments., • Strong customer service and conflict resolution skills., • Proven leadership ability with experience motivating and developing teams., • Strong understanding of HR practices, with the ability to apply company policies fairly and manage employee performance and team development in a structured, professional manner., • Understanding of KPIs, labour percentages, and basic financial reporting., • Experience managing employee matters, including performance reviews and ongoing staff engagement., • Strong business and financial awareness with the ability to support forecasting and cost control., • Experience collaborating with cross-functional teams (e.g. HR, Finance, Operations)., • Excellent communication, organisational, and time management skills. Pay: £42,000.00 - £48,000.00 per year

Part-Time Sales Associate – Luxury Womenswear Boutique We are looking for a passionate, reliable, and professional Part-Time Sales Associate to join our luxury womenswear boutique. This role is for 3–4 days per week in a beautiful, calm, and elegant retail environment, serving a loyal, high-end clientele. Previous experience in womenswear fashion retail is preferred. We are also happy to consider candidates with customer service experience and a genuine passion for fashion. What We're Looking For • Previous experience in womenswear fashion retail is preferred., • A polished, professional, and well-presented individual., • Friendly, confident, and approachable with excellent communication skills., • Reliable, trustworthy, and punctual., • Able to work independently, use initiative, and demonstrate sound judgement., • Passionate about fashion and delivering exceptional customer service., • A warm, personable manner with the ability to build lasting relationships with our clientele., • Social media experience is an advantage, as you may occasionally assist with content creation and online engagement.Key Responsibilities, • Welcoming and assisting customers, providing a personalised shopping experience., • Building strong relationships with our clientele., • Maintaining the boutique's immaculate presentation and visual merchandising., • Keeping the boutique tidy, organised, and inviting throughout the day., • Assisting with stock management, unpacking deliveries, and replenishing displays., • Operating the till and processing sales accurately., • Supporting the day-to-day running of the boutique., • Assisting with social media and marketing activities where required. If you have a passion for womenswear fashion, enjoy working in a calm and elegant environment, and take pride in delivering exceptional customer service, we would love to hear from you.

Join Netscafe, a friendly and bustling coffee shop at Petts Wood Station. We're looking for an enthusiastic Barista who is passionate about crafting excellent coffee and delivering a warm, welcoming experience to our valued customers, many of whom are daily regulars. Key Responsibilities: • Prepare and serve a wide array of high-quality coffee, tea, and other beverages., • Accurately process customer orders and manage transactions using the till., • Maintain a sparkling clean, organised, and fully stocked workspace., • Provide friendly and efficient service, particularly during busy commuter periods., • Handle light food preparation and catering duties, including pastries and sandwiches., • Adhere strictly to all food hygiene and health & safety standards., • Assist with stock control and managing deliveries as required. What We're Looking For: • Previous barista or hospitality experience is preferred, though comprehensive training will be provided., • A positive attitude, strong customer service skills, and a genuine passion for hospitality., • The ability to thrive and work efficiently in a fast-paced environment, especially during rush hours., • Reliability and punctuality are essential, given the need for early starts to serve station traffic., • A proactive team player who takes initiative to contribute to a smooth operation. What We Offer: • Competitive hourly pay., • Staff discounts on food and drinks., • A friendly, supportive, and collaborative team environment., • A convenient location right at Petts Wood Station., • Opportunities for flexible full-time and part-time shifts, including early mornings and weekends.

Cargo Agent (Import/Export) – Heathrow Airport Here at ALFA 1 we looking for an full-time experienced Cargo Agent to join our exciting air cargo operation in the Heathrow Airport area. (MUST BE ABLE TO DO A 5 YEAR BACKGROUND CHECK) Shift Pattern: 4 days on / 4 days off Timings include: 05:00 - 17:00 07:00 - 19:00 10:00 - 22:00 Key Responsibilities: • Coordinate import & export shipments, • Process cargo documentation, • Liaise with customers, airlines and warehouse teams, • Use ABS (Automated Border System), • Deliver excellent customer service Requirements: • Minimum 6 months' Import & Export experience, • Some Knowledge of ABS (Automated Border System), • Excellent communication skills, • Excel, Word and Powerpoint proficency, • Full flexibility for rotating shifts, • 5 Years Checkable History (Employment and/or Education) We are also looking for Van Drivers / Forklift Drivers and Cargo Operatives if interested.

We are seeking a dedicated and detail-oriented Cleaner to join our team. This role involves maintaining cleanliness and hygiene standards across various premises, ensuring a safe and welcoming environment for clients and staff alike. The successful candidate will play a vital role in upholding the organisation's reputation for cleanliness and professionalism. Prior experience in commercial cleaning or janitorial, or domestic services is required Duties • Carry out cleaning tasks in assigned locations, including offices, restrooms, kitchens, homes, commercial properties, and shared spaces., • Carry out general cleaning duties to a high standard, • Perform deep cleans, including carpets, hard floors, washrooms, and high‑touch areas, • Operate cleaning machinery such as carpet cleaners, floor buffers, and other specialist equipment. We don't provide equipment., • Sweep, mop, dust, and vacuum floors to maintain a clean environment., • Sanitise surfaces, fixtures, and equipment to ensure hygiene is upheld., • Properly dispose of waste and recycling materials., • Report any maintenance concerns or safety hazards to management., • Communicate clearly with colleagues and clients to address cleaning requirements or concerns., • Adhere to all cleaning procedures and health and safety regulations. Experience & Skills • Proven experience in a cleaning role is essential., • Proficient English communication skills are required., • Friendly, professional attitude with strong customer service skills., • Self-motivated and able to work both independently and as part of a team., • Reliable, punctual, and committed to maintaining high standards of cleanliness, • Knowledge of health and safety regulations, • Must have your own reliable transport to travel between client locations., • Must provide your own cleaning equipment and cleaning products suitable for professional use., • Must attend each shift dressed appropriately in clean scrubs and wear suitable protective gloves while carrying out cleaning duties., • A professional appearance and positive attitude are essential. Become part of a team that values cleanliness and care. Help us maintain welcoming spaces for our clients while enjoying a rewarding position with excellent benefits!

Hola Everyone! Portena Borough Market, an Argentine Street Food business located in Borough Market, is currently looking for Chefsto join our kitchen team. We pride ourselves on serving freshly made Argentine empanadas, steak sandwiches, and other authentic street food, prepared with high-quality ingredients and delivered with excellent customer service. We are looking for an enthusiastic and experienced chef who enjoys working in a fast-paced environment and takes pride in preparing great food while interacting confidently with our customers. Requirements: • Previous kitchen experience preferred., • Full paperwork and the right to work in the UK are essential., • A positive attitude, reliability, and the ability to work well as part of a team. Working Hours & Benefits: • We operate 6 days a week within Borough Market., • Full-time positions are available., • Competitive pay based on experience., • Flexible rota., • Staff meals during shifts., • Opportunities for training and career progression. If you think you'd be a great fit for our team, we'd love to hear from you! Please get in touch to arrange an interview or a trial shift.