Customer specialist jobs in RushdenCreate job alerts

Join Amplius on our mission to deliver a high-quality, customer-focused service for our customers. As a Homeownership Officer, you’ll support homeowners, manage income recovery, and work with internal teams and external partners to ensure homes are safe, secure and managed in line with legal and regulatory requirements. Salary: £43,408.40 per year (plus car allowance of £2,750.28) Contract: Permanent, full time Your week: 36.25 hours Monday – Friday 9am – 5.15pm Location: Hybrid with a weekly presence in either our Rushden or Peterborough office Snapshot of your role • Deliver a customer-focused service, responding to homeowner enquiries in line with service standards, legislation and regulatory requirements, • Manage and resolve lease, transfer and service charge queries, working with customers and external agencies, including attending meetings and home visits, • Monitor and manage rent, service charge and other income, taking action on complex arrears cases to maximise income recovery, • Negotiate repayment plans, provide welfare benefit advice and support customers to manage and prioritise debts, • Prepare and manage legal cases, including court applications, witness statements and representing Amplius at hearings, tribunals and evictions, • Investigate and resolve breaches of lease, disputes and service charge issues, ensuring compliance with lease agreements and legal requirements, • Maintain accurate digital records, support Section 20 consultation processes and provide advice to internal teams on leasehold matters and legal covenants What you’ll need to thrive in this role • Strong knowledge of leases, freehold transfers and management agreements, • Confidence using day-to-day IT systems (Outlook, Teams, Word, Excel), • Good understanding of rent and service charge budgets, accounts and arrears recovery, • Ability to interpret complex legal, financial and technical information clearly and accurately, • Strong numerical, analytical and problem-solving skills, • Excellent organisational skills with the ability to manage competing priorities and deadlines, • Confident communication skills, with the ability to handle challenging conversations and negotiate repayment plans, • A strong awareness of equality, diversity and inclusion, with the ability to work sensitively with a wide range of customers and communities A full UK driving licence, access to your own vehicle and willingness to travel is essential for this role. DBS clearance is required for this role. Please read the attached Job Description before applying so you get the full scope of the role. You can read about our colleague benefits here - Amplius colleague benefits Important - We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence. Closing: 16 April We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities. If you have any questions, please contact the Amplius Talent Team and we’ll be happy to assist you. The Company Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 37,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We’re a team of over 1,300 colleagues driven to have a positive impact on people’s lives and provide affordable homes that make a difference.

Do you have experience supporting customers with arrears and complex queries? If so, this new opportunity as a Homeownership Advisor at Amplius could be the perfect role for you! You’ll play a key role in supporting homeowners, managing accounts, and navigating lease responsibilities. You’ll work closely with colleagues, customers, and external partners to deliver a responsive, high-quality service that supports sustainable homeownership. Salary: £34,602.40 per year Contract: Permanent, full time Your week: 36.25 hours Monday – Friday 9am – 5.15pm Location: Hybrid with a weekly presence in either our Rushden or Peterborough office Snapshot of your role • Provide a customer-focused service, responding to homeowner enquiries in line with service standards, • Monitor rent, service charges, and other income, supporting effective collection and meeting KPIs, • Work with customers to agree repayment plans, offering guidance on affordability and available support, • Interpret leases, transfer documents, and agreements to ensure compliance with legal and regulatory requirements, • Liaise with external stakeholders such as solicitors, lenders, local authorities, and advice services, • Support legal processes, including preparing court documentation, issuing notices, and escalating cases where needed, • Maintain accurate records and support colleagues with disputes, complaints, and complex homeownership queries What you’ll need to thrive in this role • Experience working in an administrative role within a busy environment, • Confidence using day-to-day IT systems (Outlook, Teams, Word, Excel), • Experience managing low-level arrears and supporting court-related processes, • Experience handling customer enquiries and resolving complaints, • Understanding of service charge queries for leaseholders or freeholders, • Strong numerical, analytical, and problem-solving skills, • Ability to communicate clearly and confidently with customers across different channels, • Highly organised, with the ability to work under pressure and manage challenging conversations around arrears DBS clearance is required for this role. Please read the attached Job Description before applying so you get the full scope of the role. You can read about our colleague benefits here - Amplius colleague benefits Important - We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence. Closing: 16 April We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities. If you have any questions, please contact the Amplius Talent Team and we’ll be happy to assist you. The Company Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 37,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We’re a team of over 1,300 colleagues driven to have a positive impact on people’s lives and provide affordable homes that make a difference.

Field Service Engineer Meat Processing Equipment Location: Northamptonshire / Cambridgeshire Base Location: Wellingborough Salary: £35,000 £42,000 (DOE) Weekend Work: As required (paid overtime rates apply) A specialist engineering company supporting meat processing equipment across the UK is looking to appoint a Field Service Engineer to join its growing service team. The business supplies and maintains machinery used in high-volume meat production environments, including equipment for grinding, forming and portioning products such as burgers and sausages. The Role This is a field-based engineering position working directly on customer sites. You will carry out servicing, fault finding, part replacement and preventative maintenance to ensure machinery runs efficiently with minimal downtime. The role involves working within operational meat processing facilities where PPE and strict hygiene procedures are mandatory. All required PPE will be provided. Benefits • £35,000 £42,000 per annum, depending on experience

Maintenance Engineer, £40,000, 06:00 – 14:00pm Days only, Wellingborough. Package includes; 23 + 8 Days bank holiday & 4 x Death in Service cover. About the company ATA are working with a well-established, American-owned group with a heritage spanning over 120 years and now in its fourth generation of family ownership. In the UK, they operate a specialist manufacturing facility responsible for producing and assembling high-quality consumer products used in homes across the country. With demand continuing to grow, the business has seen a sustained increase in sales, leading to recent CAPEX investment to support ongoing expansion. The site offers a supportive, close-knit culture, led from the front by an Engineering Manager who brings a positive attitude and is genuinely committed to putting his engineers first. About the role As a maintenance engineer you will be responsible for maintaining a variety of machinery, which includes, injection moulding, blow moulding, pick and place robotics, Carton erectors plus more. Other responsibilities will include; • Keeping up to date with the planned preventive maintenance schedule., • Reacting to breakdowns in a safe and timely manner. Our customer is happy to see maintenance en...

A leading paper merchant in England seeks a proactive Customer Success Manager for their telesales team. Ideal candidates should have strong communication skills and may have previous telesales experience, though training is available.

Bathroom Fitter Location: Bedfordshire / Hertfordshire / Northamptonshire Salary: £37,000 - 40,000 per annum The Company Fortus Recruitment provides specialist recruitment services, supplying high-quality candidates on both a temporary and permanent basis to leading organisations across the industry. We work with clients at all levels, from executive to operative, and are currently recruiting on behalf of a contractor seeking experienced Bathroom Fitters to work across Hertfordshire, Bedfordshire, and surrounding areas. Duties & Responsibilities Full bathroom installations from start to finish Removal of existing bathroom suites Installation of baths, showers, toilets, basins, and vanity units Basic plumbing works including pipework and waste connections Tiling walls and floors to a high standard Installing shower enclosures and wet room systems Minor carpentry and plastering works as required Ensuring all work is completed in line with health & safety regulations Providing a high level of customer service while working in occupied properties Benefits £37000 - £40,0000 salary 28 days holiday plus bank holidays Pension contribution Company van provided How to Apply If you are interested in this Bathroom Fitter role, please apply directly or contact Alex Toumazos for further information. INDAT TPBN1_UKTJ

Payment Support Advisor £34,498.80 per annum Hybrid with a weekly presence in either our Peterborough, Rushden or Boston Office Permanent, Full Time Are you passionate about helping people and making a difference to communities? As a Payment Support Advisor at Amplius, you’ll work with customers to manage rent, sort out payments, and find solutions that work for them. You’ll provide friendly, practical support while helping people stay on track financially and keeping our communities strong and secure. Salary: £34,498.80 per annum Contract: Permanent Your week: Full Time, 36.25 hours per week, Monday to Friday 9:00am – 5:15pm Location: Hybrid with a weekly presence in either our Rushden, Peterborough or Boston offices. Snapshot of Your Role Manage rent and other customer accounts, monitoring arrears and taking timely action to minimise debt Act as the main point of contact for the Payment Support Service, handling incoming enquiries and proactively engaging with customers Negotiate affordable and sustainable repayment arrangements, balancing customer needs with the organisation’s income priorities Provide clear and professional advice on budgeting, benefits, and financial support, signposting to specialist services when needed Maintain accurate case notes and records in housing management systems, ensuring all interactions are logged correctly Prepare and progress formal recovery actions, including Notices of Seeking Possession, in line with policy Work collaboratively with internal teams and external partners to ensure a coordinated approach to arrears management What We’re Looking For Experience in a customer-facing role, ideally within rent or income recovery, credit control, or financial support Proven ability to manage arrears and negotiate sustainable payment arrangements with customers Experience supporting customers experiencing financial difficulty, with an understanding of vulnerability and tenancy sustainment Strong communication skills, with confidence handling sensitive and challenging conversations by phone and in writing Good knowledge of income recovery processes, early arrears management, and welfare benefits relevant to social housing Highly organised, with sound judgement, attention to detail, and experience maintaining accurate records on CRM or housing systems Proficient IT skills and the ability to work proactively, independently, and collaboratively, with a commitment to learning and development Please read the attached Job Description before applying so you get the full scope of the role. You can read about our colleague benefits here - Amplius colleague benefits Important - We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence. Closing Date: Sunday 26th April 2026 We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities. If you have any questions, please contact the Amplius Talent Team and we’ll be happy to assist you. Why join Amplius? At Amplius, you’ll be trusted to lead, supported to grow and empowered to make a difference. We offer a collaborative working culture, flexibility through hybrid working, and the opportunity to shape how planned works are delivered across our homes - now and into the future. The Company Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 37,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We’re a team of over 1,300 colleagues driven to have a positive impact on people’s lives and provide affordable homes that make a difference

Experience in project management, customer onboarding, or a similar role, preferably in a SaaS or technology-driven environment. Demonstrated success in managing customer relationships and delivering projects on time and to plan. Experience with change management and driving customer adoption of new

An exciting opportunity to join a team of Customer Experience Specialists! The successful applicants will act as the primary point of contact for HCPs and delivering personalized customer experience. Using omnichannel approach to engage with customers through different channels, including in-person

Join a team dedicated to delivering top-notch service and enhancing customer satisfaction. A dynamic health and fitness platform is looking for a Temporary Online Customer Services Expert. The role involves providing customer support via live chat and social media, ensuring an excellent user experie

The Customer Solutions Specialist (CSS) provides technical support, subject matter expertise, and product advice to our regional sales teams and customers. Customer Solutions Specialist (Geotechnical Engineer). Develop and share your own technical expertise to provide advisory support to customers,

A leading tech company in London is seeking a Customer Marketing Specialist to enhance customer retention and advocacy through targeted marketing tactics. You will execute marketing initiatives and collaborate with internal teams for customer events.

The Customer Success Specialist will focus on the transition from prospect to product user and will act as the first line of contact for the client. The Sales team works to grow our customer base across all regions by understanding how visual content plays a part for our customers’ businesses—an

Maintain the customer marketing calendar and manage customer communications such as newsletters, surveys, nurture campaigns, event communications, and engagement programmes. Implement customer marketing plans to support retention goals, including re‑engagement of at‑risk or lapsed customers. Col

As a Sales Customer Experience Specialist at Tesla, you will be the face of our brand, responsible for engaging with potential customers, capturing leads, and guiding them through a seamless sales journey. Provide exceptional customer service by understanding customer needs, answering their question

This seasonal position involves delivering exceptional customer service and building brand loyalty. Responsibilities include educating customers, working collaboratively with team members, and contributing to a diverse and inclusive workplace. A leading retail academy in London is seeking a Speciali

Join us in making a difference in our customers' shopping experience.

A leading automotive parts retailer in Greater London is looking for a motivated parts advisor to provide front counter service and build lasting relationships with customers. You will assist with promotions and engage with both retail and trade customers, all while ensuring high levels of service.

We’re hiring our first Customer Marketing Specialist to build this function from the ground up. This is a role for someone who understands that keeping and growing customers is as important as acquiring new ones - and who wants the autonomy to build a customer marketing engine from scratch. Own th

A leading UK bookmaker is seeking an Assistant Sales Manager to enhance customer experiences in retail teams. The role involves processing bets, engaging with customers, and supporting promotional events.

Customer Experience Specialist (Sales & Service Support). Customer Experience Specialist. Customer Experience Specialists.

With a strategic focus on Rideshare, we provide our customers straight forward, no strings attached access to vehicle ownership. We’re looking for a confident, customer-focused. This is a fast‑paced, in‑person sales role where you’ll help customers choose the correct vehicle subscription for

A culinary experiences platform is looking for a remote Customer Happiness Specialist to enhance client engagement and support bookings. This role involves connecting with leads, understanding client needs, and providing high-quality customer service throughout the booking process. Ideal candidates

The External Talent Function Senior Specialist will be part of an ETF team covering ETF support to a “scope” of several capabilities / industries globally as well as sometimes capacity support to one region. The Senior Specialist will be responsible for the successful end to end delivery of exte

In this role, you will connect with inbound leads, understand customer needs, recommend relevant culinary experiences, and guide guests through the booking process while also assisting with customer inquiries, issue resolution and post‑booking support. Customer Happiness Specialist (London, ON - R

A reputable vehicle trading company seeks a Truck Handover Specialist to deliver exceptional handover experiences to customers.

A remote service company is seeking a professional Front Desk Receptionist to manage communications and assist customers. Responsibilities include answering phone calls, scheduling appointments, maintaining records, and ensuring excellent customer service.

A customer service solutions provider is seeking a part-time Remote Customer Service Representative in the UK. The role involves responding to customer inquiries, providing accurate information, and collaborating with teams.

You will handle customer inquiries, support client concerns, and maintain high levels of customer satisfaction. Ideal candidates should possess exceptional customer service skills, strong communication, and problem-solving abilities. A premium property consultant is looking for a full-time Customer

A popular designer toy company in London is seeking a part-time pop-up retail associate to provide exceptional customer service. You will manage the cashier point, assist customers with their shopping experience, and be flexible with working hours, including nights and weekends.

A staffing agency in Greater London is looking for a part-time customer service representative. This role involves providing exceptional customer service, managing client records, and scheduling meetings.

Develop and own the go‑to‑market plan to scale and impact your business in key areas: business generation, net new customer growth, customer expansion and conservation, customer referenceability. Experience influencing cross‑functional teams to impact business goals, customer experience, and c

Cloud ERP Private Edition, Customer Data Center (CDC) Option is one of 4 deployment models (others are SAP DC, Hyperscalers, & Sovereign Cloud) catering to the customer segment with unique requirements of Data Resiliency & Residency, Security & compliance needs that are mandated by their government

A leading recruitment agency is looking for ambitious individuals for a sales and customer service role, based in Devon and Torbay. Ideal candidates will possess strong communication and customer service skills while exhibiting a competitive mindset.

A global medical devices company in the UK seeks a Customer Service Associate to manage domestic sales orders and support sterilisation coordination. The ideal candidate has a Level 2 certificate, at least 2 years in customer service, and strong communication skills. Responsibilities include liaisin

A leading technology services provider in the UK seeks a Customer Success Specialist to drive onboarding and adoption of Cisco software. In this role, you will focus on maximizing customer value, manage deployment progress, and build strategic relationships with clients. The ideal candidate will hav

The ideal candidate will have over a year of experience in claims or customer service and possess excellent communication skills. The role involves guiding customers through their claims process, maintaining accurate records, and liaising with various stakeholders.

A wellness product company in Greater London seeks a Retention Specialist to enhance customer value and engagement. You will execute data-driven retention strategies across various channels, aiming to convert first-time buyers into loyal customers. This role allows for creativity and collaboration w

We are looking for exceptional customer service professionals to join our team! This opportunity focuses on providing exceptional service, you’ll support sales teams, handle enquiries, and help every customer enjoy a 5-star journey. Ensure every customer receives a 5* experience during the lifetim

This role combines customer service and shipping responsibilities to ensure efficient processing of orders and communications with customers and suppliers. A leading manufacturing company in the UK is seeking a Logistics and Customer Service Administrator.

A leading clothing retailer in Greater London is seeking a Customer Analyst to join the Marketing and Customer Measurement team. In this role, you will analyze customer behavior across digital and retail channels, creating actionable insights to improve acquisition, engagement, and retention. The id

A leading technology firm in the maritime industry is seeking a Customer Education Specialist to deliver structured onboarding and training experiences to customers. This role is focused on ensuring consistent delivery quality and supports customers in their early adoption of our platform.

At Updoc, we’re shaping the future of healthcare and we’re looking for a customer experience specialist to join our team and help us build operations and technology that connects patients, doctors, medical professionals, and pharmacies across the country. Hear from a Customer Experience Speciali

An automotive recruitment consultancy in Luton is seeking a Customer Experience Specialist to enhance customer experiences at a dealership. This entry-level role is ideal for individuals with a strong background in customer service. Responsibilities include welcoming customers, conducting vehicle pr

A customer service company in Greater London is seeking an individual to manage the Information Counter, handle customer enquiries, and assist with promotional activities. The position invites applications from dedicated individuals looking to contribute to a customer-centric service culture. This r

The successful candidate will ensure compliance, excellent customer service, and the smooth delivery of all homeownership processes, including sales, staircasing, permissions, and statutory purchase schemes. Work closely with internal stakeholders, brokers, legal advisors, lenders, and conveyancers

Develop and own the go-to-market plan to scale and impact your business in key areas: business generation, net new customer growth, customer expansion and conservation, customer referenceability. Experience influencing cross‑functional teams to impact business goals, customer experience, and custo