Customer support agent jobs in United Kingdom

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Are you passionate about transforming digital and direct customer experiences? We're looking for a seasoned Enterprise Architect with deep expertise in Adobe Experience Cloud to join our Group Architecture team . In this pivotal role, you'll lead the design and delivery of our marketing and engagement technology strategy , ensuring seamless integration of Adobe solutions across our digital platforms and agent-assisted channels . Your work will directly enable personalized, data-driven customer interactions at scale, helping us stay ahead in a rapidly evolving digital landscape. What you'll do • Own the enterprise architecture strategy and roadmap for marketing technology, aligning closely with business goals and customer engagement priorities., • Lead the design and integration of scalable, secure solutions across the Adobe Experience Cloud suite, including Campaign, Target, AJO, Analytics, and CDP., • Collaborate with marketing, IT, and external partners to drive cohesive technology adoption, governance, and operational excellence., • Champion best practices in data management, audience segmentation, personalization, and campaign automation., • Provide technical leadership and thought guidance on Adobe capabilities to maximize platform value and foster innovation., • Continuously evaluate emerging technologies and trends to evolve and future-proof the marketing technology stack., • Establish and maintain architecture standards and frameworks that support agile delivery, DevOps, and continuous improvement., • Act as a trusted advisor to senior stakeholders, translating complex technical concepts into strategic business outcomes. What you'll bring, • extensive experience in enterprise architecture , with a strong focus on marketing technology and digital experience platforms., • Deep expertise in Adobe Experience Cloud , including Campaign, Target, Analytics, and CDP, with a working knowledge of Creative Cloud., • Proven success in designing and delivering enterprise-scale marketing solutions , driving innovation and measurable impact., • Strong understanding of customer data, segmentation, personalization, and marketing automation strategies., • A strategic mindset and creative problem-solving skills , with the ability to translate complex challenges into practical solutions., • Excellent collaboration and communication skills , with a track record of building strong relationships across marketing, technology, and vendor teams., • Experience supporting agile delivery environments , with a focus on adaptability and continuous improvement., • A passion for staying ahead of digital trends , with a proactive approach to evolving the marketing technology landscape. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky : the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Or Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

MS SECURITY SME DEFENDER ITALIAN FLUENT A MUST 100%% 100% REMOTE UK UP TO £80K DOE + BENEFITS (28 DAYS HOLIDAY AND 3% PENSION) Our client the largest IT solutions provider in the world are seeking to recruit a MS Defender Engineer and you will bring the below skill set: Your specific responsibilities will include: FLUENT IN ITALIAN AND ENGLISH • Execute, manage and lead a set of Microsoft Defender customers and partners through the Onboarding technical process., • Maintain strong working knowledge of the Service, take ownership for Service improvement., • Manage customer and partner Onboarding programs within expected timeframes while continually driving increased effectiveness and thus reducing costs., • Share knowledge with others through solution documents, contribute to social media, engage in technical communities., • Identify and drive technical improvements to the services or processes that will materially improve the quality of the services provided., • Drive development by delivering training and mentoring., • Monitor and enhance the technical performance of the team in the areas of products, customer satisfaction, technical development, as well as enhance quality and provide feedback. Successful Candidate Competencies: • Excellent customer service / relationship skills. Ability to create, reinforce, motivate and guide customers and partners, • Customer and Partner Focus: proven experience driving business impact based on a deep understanding of customer and partner needs, • Superior, proven problem-solving ability ranging from conceptualization to implementation as well as strong troubleshooting skills, • Strong communication, mentoring and training delivery skills are required. Ability to provide clear, concise feedback, • Proven ability to drive technical improvements: Ability to think “out of the box” and innovate, • Cross site collaboration skills - exceptional collaborator on complex multi-faceted programs across multiple groups with varying priorities, • Ability to enhance the technical expertise of peers via the development of product training and team content development/delivery., • Ability to apply technology to improve existing products and systems at customer level as well as internally, • Ability to provide guidance to expedite resolution and increase customer satisfaction., • Ability to actively participate in team support and development by proposing and implementing solutions, • Dealing very effectively with ambiguity. Applicants must be comfortable with ambiguity while striving for clarity with the personal desire and initiative to drive proactive business impacting change and clarity Qualifications Recommended: The ideal candidate will have a two-year degree or the equivalent in work experience and preferably 3 years’ Customer Support and / or security experience. The successful candidate will have the ability to communicate effectively with corporate customers, possess an understanding of the Onboarding process and demonstrate a vision for the future of Microsoft Defender solution. Candidate should also have excellent customer service skills, good oral and written communication skills, proven ability to handle difficult and sensitive situations involving the most critical and politically charged customer situations. Minimum Experience: • A minimum of 1 year of hands-on experience deploying, configuring and administering security solutions, ideally MDE/MDO/MCAS/MDI/M365 Defender in large organizations of more than 1,000 managed devices/users, covering the following areas, • MDE - Microsoft Defender for Endpoints., • Enable the Microsoft Defender MDE service by deploying an ATP agent profile using an onboard endpoint., • Set Microsoft Defender MDE configuration profiles (including endpoint protection and device restriction)., • Set Security Center settings to personalize how Microsoft Defender MDE addresses the customer needs., • Simulations and tutorials (like practice scenarios, fake malware, and automated investigations)., • Reporting and threat analytics., • MDO - Microsoft Defender for Office (P1 and P2 configurations), • Safe Links., • Safe Attachments., • Anti-phishing policies., • Configuring automation, investigation, and response., • Using Attack Simulator., • Reporting and threat analytics., • MCAS - Microsoft Cloud App Security, • Configuring the portal, • Setting up cloud discovery to provide shadow IT using: Microsoft Defender for Endpoints, Zscaler. Iboss, • Creating app tags and categories., • Understanding incident correlation in the Microsoft 365 Defender portal., • MDI - Microsoft Defender for Identity, • Connecting Defender for Identity to Active Directory., • Running the sizing tool for resource capacity planning., • Running the auditing tool to assess the compatibility of your domain controllers with the sensor., • Deploying the sensor to capture and parse network traffic and Windows events directly from your domain controllers,, • Integrating Defender for Identity with Microsoft Cloud App Security (Cloud App Security)

We are seeking a Senior/Expert Engineer/Engineering Manager to lead one of the core engineering teams within Planning Agent, our AI-powered advertising planning platform used daily by IPG agency teams. You will help shape and grow a product with AI at its core, using agents to power an AI assistant advertising planners throughout their workflow. You’ll lead a cross-functional team of 8–10 remote engineers and data scientists, distributed across multiple countries in Europe, with a significant presence in Poland and Ukraine. Our tech stack includes Python with a React frontend, deployed on AWS in Kubernetes clusters, using GCP for Gemini and LangGraph for agent orchestration. While you’ll have the resources of a large organisation, this team operates with a startup mentality: embracing rapid iteration, a cross-functional mindset, and end-to-end ownership of features. The role can be tailored to your strengths, whether as an Individual Contributor, a Manager, or a mix of both. You’ll lead system design, make architecture decisions, and guide technical direction while balancing hands-on implementation with enabling the team to deliver effectively. Depending on your focus, you may spend more time coding and implementing complex features, or more time on coaching, mentoring, and driving delivery. In all cases, you’ll conduct code reviews, contribute to high-impact features, and foster a high-performance engineering culture. This position reports to the VP, Software Engineering, Planning. It will be primarily remote, though you are also welcome to work in our London office. Key Responsibilities: • Shape the architecture and engineering design of the product and its interactions with other applications and services, • Lead by example in technical delivery and engineering best practices, • Work with the Product team and other Tech Leads to execute the roadmap and translate requirements into actionable engineering tasks, • Discuss technical solutions with the development team, communicate goals, and facilitate execution, • Develop and expand product capabilities, from AI-driven features to core full-stack enhancements, • Lead functional design and code reviews, providing constructive feedback, • Coordinate with QA to achieve automated testing in support of continuous delivery, • Build and maintain a high-performance team and an innovative culture, • Provide coaching, mentoring, and career development to team members, • Have a results-driven personality, high enthusiasm, energy, and confidence Minimal Requirements: • Proven experience as a senior technical leader in an Agile/Scrum environment, • Strong knowledge of Python and microservice architectures, • Experience building web applications, preferably including React, • Familiar with software development methodologies, scaled system design, and best practices, • Knowledge of AWS and cloud-native architectures; familiarity with LangGraph a plus, • Strong communication skills, able to explain technical problems clearly to varied audiences, • Excellent organisational and technical writing skills, • Experience working with remote and geographically distributed teams a plus, • Background in advertising/marketing tech a plus Acxiom is a customer intelligence company that provides data-driven solutions to enable the world’s best marketers to better understand their customers to create better experiences and business growth. A leader in customer data management, identity, and the ethical use of data for more than 50 years, Acxiom now helps thousands of clients and partners around the globe work together to create millions of better customer experiences, every day. Acxiom is a registered trademark of Acxiom LLC and is part of The Interpublic Group of Companies, Inc. (IPG). For more information, visit Acxiom.com.

Job Title: Assistant Quantity Surveyor. Reports To: Chartered Surveyor and / or Associate. Qualifications: RICS-Accredited Degree. Overview: An excellent opportunity has arisen for a motivated Assistant Quantity Surveyor to join a dynamic and growing team within a leading multidisciplinary property and construction consultancy. The successful candidate will support senior surveyors while increasingly taking ownership of their own projects, working with a range of clients across various sectors. This position is ideal for a candidate who has recently completed a graduate role or for an experienced surveyor working towards chartership, ready to take the next step in their professional development. Key Responsibilities: • Support or lead day-to-day project activities under the guidance of Chartered Surveyors or Associates., • Conduct and assist with a range of surveys and inspections., • Prepare and produce site meeting minutes, specifications, tender documents, and contract documentation., • Assist with roles such as Employer's Agent and Contract Administrator., • Analyse site activities and prepare progress reports covering time, quality, and cost performance., • Support the wider team to ensure successful delivery of client projects., • Mentor and guide trainee and graduate surveyors, delegating tasks and supporting their professional development., • Work proactively towards APC goals and continuous professional development. Key Competencies: Business & Operational Skills • Planning & Organising: Demonstrates effective time management and flexibility to meet business objectives., • Managing Workflow: Delegates effectively, supports team development, and delivers to deadlines., • Judgement: Makes well-informed decisions based on sound reasoning and available information., • Functional/Technical Learning: Actively progressing toward RICS APC competencies; regularly attends CPD sessions., • Customer Focus: Builds and maintains strong client relationships, demonstrating a high standard of client care. Personal & Interpersonal Skills • Effective Communication: Communicates clearly and professionally in written and verbal formats., • Listening: Demonstrates active listening skills and remains composed in challenging situations., • Personal Development: Committed to continuous improvement, actively seeks feedback, and pursues learning opportunities., • Drive & Enthusiasm: Self-motivated, proactive, and resilient in the face of challenges., • Drive for Results: Strives for excellence, maintains accuracy, and takes ownership of professional growth and performance. Experience Required: • Minimum 12 months' experience as a Graduate Surveyor or at least 5 years' experience in a similar or supporting surveying role., • Strong technical knowledge with the ability to build and maintain positive relationships with clients and colleagues., • Experience may include part-time study towards a relevant qualification. Aldwych Consulting values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Site Agent Galldris Group Location: Radlett Highways Project, Hertfordshire An exciting opportunity has arisen for a Site Agent to join our London Region on our Radlett Highways Project. To be considered, you will come from a Civil Engineering background with previous experience in Civils project delivery, in both pre-construction and construction stages. Strong experience in highways works with complex traffic management phases and management of utility diversion works is desirable. Working in high profile, Tier 1 environment with attention to health, safety, environment and quality. Able to work under own initiative. Can-do attitude. Good communicator. Assertive Team Leader. Able to work under pressure. Ability to build collaborative relationships. The Site Agent will be responsible for managing a team constructing a new online roundabout and highways realignment/widening in multiple locations, including responsibility for health, safety, environment and quality in accordance with Galldris Management system and contract requirements. Key Accountabilities to include but not limited to: Health, Safety and Environment • Strong, visible, proactive leadership with regards to health, safety, environment and quality standards, • Contribute to the achievement of Galldris safety targets and zero tolerance of unsafe working practices and occurrences, • To establish and implement site systems and controls consistent with Galldris company standards and project requirements, • To ensure the production and communication of risk assessment and methods statements to the site supervision, • Support and endorse Galldris Behavioural Safety programme and the use of hazard and good practice observation reporting (or Customer led initiatives similar to above where required), • Contributing to the value engineering and buildability of the project. Agreement of programmes and methods of construction with Planner and other appropriate production personnel, • Ensuring that resource requirements, production outputs, overhead targets etc, are established, monitored and controlled, • Carry out constructive analysis of fully resourced programme and ensure production of operational target programmes to reflect the overall contract programme, • Leadership and management of a team, • Organisation of resources for the overall control and execution of the works including the selection of sub-contractors to carry out the works where necessary, • To secure materials and plant necessary to meet specifications and planned programme of work. Manage wastage and allowances of materials, • Ensure that RAMS, ITPs, MARs are signed off before any work commences. Ensure all testing regimes are in place and work inspection requests and check sheets are implemented and adhered to, • Manage all permitting and approvals, • Produce the temporary works requirements as the TWC or support with the management of the temporary works designs and safe implementation, • Considerable experience in Civil Engineering and Highways works, with strong technical knowledge., • Knowledge of the requirements and implementation of CDM Regulations, • Good knowledge of specifications and testing regime relevant to general civil engineering / specification for highway works, • Ability to produce RAMS, Task Briefing Sheets, and safe systems of work. Knowledge of Safety, Quality and Environmental systems, • Degree/HNC/HND in civil engineering or similar, • Member of the Institution of Civil Engineers or equivalent desirable, • IOSH Managing Safely, • SMSTS and CSCS Card Should you feel you have what it takes to be successful in this role then we would love to hear from you. Employee referral scheme - refer a friend or family member to work for Galldris. We look forward to hearing from you. Galldris is an Equal Opportunities employer and does not discriminate against any protected characteristic. Note for Recruitment Agencies: We are not using Recruitment Agencies for this role. In the event of speculative CV submissions, no fees will be applicable.

AI Reporting & Insights Lead — AI-Powered Analytics & Insights Location: Remote (with flexible core hours) or London, hybrid The Role As AI Reporting & Insights Lead you'll own the intelligence layer of our AI-powered platform—the dashboards, reports, prompts, and templates that transform raw customer data into clarity. This is a unique hybrid role combining AI expertise, analytical rigor, and customer-facing delivery. You'll define what "great AI-powered reporting" looks like and make it repeatable, scalable, and delightful. What You'll Actually DoOwn Core Reporting Infrastructure (40%) • Architect AI-powered reports: Design weekly email summaries, automated dashboards, and report templates using LLM summarization, structured extraction, and embedding-based clustering, • Craft intelligent prompts: Build and maintain the library of system prompts for ticket summarization, theme extraction, sentiment analysis, and qualitative insights, • Define reporting standards: Set quality bars for what makes a great dashboard (agent performance, app store trends, CSAT drivers, topic evolution, etc.), • Deliver bespoke insights: Partner with key accounts to understand analytical needs and build custom AI-powered reports and dashboards, • Simplify the complex: Translate sophisticated AI outputs (embeddings, clusters, anomalies) into executive-ready insights that non-technical users can understand and act on, • Train & enable: Create playbooks and conduct workshops showing customers how to maximize value from Clarity's AI reporting features, • Shape AI reporting features: Partner with Product and Data Science to spec new capabilities—structured output schemas, prompt templates, embedding-based discovery, • Experiment & prototype: Build proof-of-concepts for new report types using Python, pandas, OpenAI APIs, and our data pipelines, • Monitor report health: Track delivery, engagement, and quality metrics; debug when outputs degrade, • Performance tuning: Optimize report generation costs and latency; balance API usage with quality, • 5+ years in analytics roles building customer insights, product analytics, or data-driven reporting, • AI-native experience: Hands-on work building reports or products using LLMs—prompt engineering, structured output generation, embeddings, RAG, summarization pipelines, • Python proficiency: Comfortable with pandas, OpenAI library, API integrations, and data manipulation for prototyping and analysis, • SQL fluency: Can write complex queries and understand data modeling, • Simplification superpower: Exceptional ability to make complex AI concepts and technical outputs understandable to non-technical audiences—you know how to hide the magic while showing the value, • Data storytelling: You know what makes an insight actionable vs. just interesting; you can craft narratives that drive decisions, • Customer empathy: Comfortable presenting to executives, running workshops, and handling ambiguous requirements with patience and clarity, • Experience with text analytics, NLP, or customer experience (CX) analytics, • Background in time-series analysis, anomaly detection, or forecasting, • Prior work at analytics agencies or consulting delivering bespoke reporting, • Exposure to AI infrastructure (vector databases, embeddings, semantic search), • Experience at early-stage startups or as a founding team member About Clarity Clarity is an AI-first startup revolutionizing how companies understand customer feedback. Our platform consolidates feedback from app reviews, support chats, surveys, and social media into actionable insights. Trusted by brands like Grubhub, OpenAI, Dropbox, Uber, and Careem, we turn messy, multi-channel data into structured intelligence that drives real business decisions. We're backed by top investors including Neo, Sukna, Race Capital, Propeller, and Wamda, having raised $12M to date.

Machine Learning Engineer Description The company We are a rapidly growing startup developing solutions that blend human expertise and AI agents to handle manual customer and marketplace operations tasks. Our unique approach combines the strengths of human expertise (high accuracy and nuanced decision-making) with the advantages of AI automation (speed and cost efficiency). This cutting-edge technology helps businesses solve real-world challenges in trust & safety and beyond without complex technical integration. We believe in an online world free from harm, where we can trust AI to make safe and fair decisions. We have raised about $25M in VC funding from top-tier funds, including Creandum and Plural, and operate at significant scale - analysing millions of daily images and videos. But we are just at the beginning of our journey - and we are very excited about our plans for growth over the coming year and beyond! The role We are now looking for a Machine Learning Engineer to build and deliver innovative AI products to our customers. Your software expertise and machine learning knowledge will help transform our customers' manual processes into AI-automated solutions. Your mission will be to ensure our customers receive the most effective AI solutions for their specific needs, either by delivering solutions to them or creating capabilities that support these activities. You will apply your technical and analytical skills to understand customer challenges and collaborate with them to leverage our AI in the automation of their work. Initially, you will provide hands-on support for our machine learning models as they come to market, but then will gradually develop self-service tools that empower customers to achieve value independently. As part of this role, you will do some or all of: • Collaborate with customers to thoroughly understand their workflows, then design and build Virtual Agents that automate their processes., • Contribute to the development of our Virtual Agent development platform that scales with our product strategy., • Ensure our AI services maintain high standards of reliability, observability, availability, and performance., • Participate in our machine learning community to influence how we implement machine learning and computer vision technologies, shaping Unitary's future., • Take ownership of customer outcomes with the autonomy to make decisions that surprise and delight our customers., • Contribute full-stack development, including software engineering, DevOps, and MLOps, along with light task and project management to ensure your AI solutions deliver maximum value. Requirements You We are looking for someone who is as excited about Unitary’s mission as we are, who wants to have a large impact at an early-stage startup, and be a key part of defining Unitary’s future as one of our early employees. We need versatile people who are happy to get stuck into whatever needs doing, and are ready to learn and grow with the company. For this particular role, we need a proactive Machine Learning Engineer who is comfortable engaging with customers and technical internal stakeholders and exploring and presenting new ideas. Strong communication skills are essential, as you'll lead technical deliveries and bring others along on the journey. You embrace a product mindset in everything you do and should demonstrate a genuine curiosity for solving current and future customer challenges. We would love to hear from you if you: • Have strong Python and Machine Learning Engineering skills, with experience using and applying AI to solve customer problems, • Can (or want to learn to) develop agentic AI systems that can automate human processes, • Have an understanding of (or want to learn) how software is deployed through Kubernetes, and with the capability to deploy some infrastructure elements independently, • Can demonstrate problem-solving and project management skills in order to analyse workflows and design automated solutions, • Thrive in a collaborative environment where group output and team achievements weigh heavily than individual input, • Can travel to our company-wide off-sites three times per year It would be even better, but not essential, if you have: • Experience working in a fully remote, international team, • Previous startup experience, • A background in building and operating agentic AI systems, • Experience with MLOps practices and tools, and monitoring machine learning systems in production, • Knowledge of CI/CD practices and tools such as GitLab CI, Argo CD, • Proficiency with SQL and NoSQL databases, • Worked with Kubernetes and infrastructure as code (IaC) tools such as Terraform About us The team Unitary is a remote-first team of c. 20 people spread across Europe and North America who are fiercely passionate about making the internet a safer place, and deeply motivated to become a force for good. We have an ambition to create a company filled with happy, kind and collaborative people who achieve extraordinary things together. Our culture is built around the power of trust, transparency and self-leadership. Working at Unitary We are committed to creating a positive and inclusive culture built on genuine interest in each other's well-being. We offer progressive and market-leading benefits, including: • Flexible hours and location, • Competitive salary and equity package, • Occupational pension, • Generous paid parental leave, • Generous paid sick leave, • Annual budget for your professional development and growth, • Annual budget for your individual health and wellness, • Three team off-sites to London or other exciting destinations in Europe

ABOUT US As the innovator in global cruise travel, ___ has been breaking the boundaries of traditional cruising for nearly 60 years. Most notably, the cruise line revolutionized the industry by offering guests the opportunity to design their ideal holiday on their preferred schedule with no assigned dining and entertainment times and no formal dress codes. Today, the company invites guests to 'Experience More at Sea' by providing them with more to see, more to do, more to enjoy, and more value on their holiday. Its fleet of 21 contemporary ships sail to over 400 of the world's most desirable destinations, including Great Stirrup Cay, the company's private island in the Bahamas and its resort destination Harvest Caye in Belize. Norwegian Cruise Line not only provides superior guest service from land to sea but also offers a wide variety of award-winning entertainment and dining options as well as a range of accommodations across the fleet, including solo-traveller staterooms, club balcony suites and The Haven by Norwegian®, the company's ship-within-a-ship concept. For additional information visit ___. Norwegian Cruise Line is a wholly owned subsidiary of Norwegian Cruise Line Holdings Ltd. To learn more, visit ___. BENEFITS • Pension Scheme, • Private Medical, • Development Opportunities, partnered with Dale Carnegie, • Sales Incentive Plan, • 6 weeks - paid sickness, • Discounted Cruise Programme, • 25 days paid holiday + 8 Bank Holidays ROLE LOCATION & LANGUAGE NEED This is a remote role based in the UK. Please note, candidates applying for this role must be fluent in both written and spoken English. BASIC PURPOSE Provide customer support to guests who initiate contact directly with Norwegian Cruise Line through the NCL.com chat feature or Travel Agent Portal and email and have questions regarding their bookings, itineraries, travel documents, payment services, booking changes, and other basic inquiries. Process reservation orders, changes and cancellations. POSITION RESPONSIBILITIES • Respond to inbound chats/emails in a timely manner. Establish and maintain quality relationships with consumers and travel partners by delivering exceptional service, establishing rapport, and identifying and meeting needs and expectations., • Use customer service skills to build customer base and have the autonomy to make decisions as they relate to daily priorities and assigned tasks., • Identify and help solve customer issues quickly and effectively., • Research and resolve general and specific reservation and vacation related enquiries. Process reservation orders requested by the guest including changes, cancellations, payments and more., • Use knowledge to make recommendations about promotions, itineraries and auxiliary products such as stateroom upgrades, onboard credits and other shipboard amenities., • Attend and actively participate in team meetings in order to ensure use of appropriate policies and procedures and accurate information is communicated., • Perform other job-related functions as assigned., • Provide quality customer service with prospective and existing Latitude guests., • Must be able to effectively and efficiently handle all customer enquiries, from guests providing exceptional customer service to all guests and Travel Partners., • Regular communication is expected with team members from various departments and guests, in order to answer enquiries and resolve reservation related issues., • Position handles approximately 40 chats/emails per day. Goals are established on a daily, weekly and monthly basis. EXPERIENCE • Minimum 2-years customer service experience. Cruise/Travel experience preferred. Live/Web Chat experience preferred. COMPETENCIES / SKILLS • Strong written skills that lend to clear and concise text-based communication., • Must maintain strong working knowledge of Norwegian Cruise Line products, including the current fleet and itineraries. Working knowledge of Salesforce and SeaWeb., • English a pre-requisite, second language – German, Spanish, Italian and French considered desirable., • Customer service skills to assist with questions, problem solving, negotiations and selling whenever necessary., • Multitasking abilities to provide service via chat platform and create notes in system and research information at the same time., • Ability to type 40 WPM while providing accurate data entry. If you do not hear back from us within 10 working days of sending us your application, it means that unfortunately on this occasion, you have been unsuccessful.

We are seeking a Principal Engineer/Engineering Manager to lead one of the core engineering teams within Planning Agent, our AI-powered advertising planning platform used daily by IPG agency teams. You will help shape and grow a product with AI at its core, using agents to power an AI assistant advertising planners throughout their workflow. You’ll lead a cross-functional team of 8–10 remote engineers and data scientists, distributed across multiple countries in Europe, with a significant presence in Poland and Ukraine. Our tech stack includes Python with a React frontend, deployed on AWS in Kubernetes clusters, using GCP for Gemini and LangGraph for agent orchestration. While you’ll have the resources of a large organisation, this team operates with a startup mentality: embracing rapid iteration, a cross-functional mindset, and end-to-end ownership of features. The role can be tailored to your strengths, whether as an Individual Contributor, a Manager, or a mix of both. You’ll lead system design, make architecture decisions, and guide technical direction while balancing hands-on implementation with enabling the team to deliver effectively. Depending on your focus, you may spend more time coding and implementing complex features, or more time on coaching, mentoring, and driving delivery. In all cases, you’ll conduct code reviews, contribute to high-impact features, and foster a high-performance engineering culture. This position reports to the VP, Software Engineering, Planning. It will be primarily remote, though you are also welcome to work in our London office. Key Responsibilities: • Shape the architecture and engineering design of the product and its interactions with other applications and services, • Lead by example in technical delivery and engineering best practices, • Work with the Product team and other Tech Leads to execute the roadmap and translate requirements into actionable engineering tasks, • Discuss technical solutions with the development team, communicate goals, and facilitate execution, • Develop and expand product capabilities, from AI-driven features to core full-stack enhancements, • Lead functional design and code reviews, providing constructive feedback, • Coordinate with QA to achieve automated testing in support of continuous delivery, • Build and maintain a high-performance team and an innovative culture, • Provide coaching, mentoring, and career development to team members, • Have a results-driven personality, high enthusiasm, energy, and confidence Minimal Requirements: • Proven experience as a senior technical leader in an Agile/Scrum environment, • Strong knowledge of Python and microservice architectures, • Experience building web applications, preferably including React, • Familiar with software development methodologies, scaled system design, and best practices, • Knowledge of AWS and cloud-native architectures; familiarity with LangGraph a plus, • Strong communication skills, able to explain technical problems clearly to varied audiences, • Excellent organisational and technical writing skills, • Experience working with remote and geographically distributed teams a plus, • Background in advertising/marketing tech a plus Acxiom is a customer intelligence company that provides data-driven solutions to enable the world’s best marketers to better understand their customers to create better experiences and business growth. A leader in customer data management, identity, and the ethical use of data for more than 50 years, Acxiom now helps thousands of clients and partners around the globe work together to create millions of better customer experiences, every day. Acxiom is a registered trademark of Acxiom LLC and is part of The Interpublic Group of Companies, Inc. (IPG). For more information, visit Acxiom.com.

Power Platform / Copilot Developer Up to £60,000 | Remote/Hybrid – Offices in Essex or Hampshire/Surrey AI is transforming how businesses work but the smart ones are learning to build with it. This Private Equity-backed Microsoft Partner is scaling fast across Cloud and AI, and they’re now looking for a Power Platform / Copilot Developer to bring automation, integration, and intelligent agent development to life. This is a role for a builder, someone who can join the dots between systems, spot opportunities to automate, and turn them into working Copilot and Power Platform solutions. What You’ll Do • Design and build Power Platform solutions that streamline business processes across Finance, Sales, and Operations., • Develop and integrate Copilot Studio agents that connect into core systems (like Autotask) via APIs enabling smarter, AI-driven workflows., • Work directly with stakeholders to map out processes, identify inefficiencies, and deliver automation through Power Automate and Copilot Studio., • Build integrations across Power Automate, Power Apps, Dataverse, SQL, and REST APIs to create connected, scalable solutions., • Support document automation (e.g. converting scopes of work into consistent PDF outputs) and workflow orchestration., • Collaborate with internal teams to prototype, refine, and embed new automations that improve how the business operates., • Help shape a growing library of reusable Copilot agent templates that can be rolled out to customers as a service. What You’ll Bring • Solid experience with Power Platform – Power Automate, Power Apps, and Dataverse., • Proven background in API integration, SQL, or data-driven automation., • Exposure to or keen interest in Copilot Studio / conversational AI development., • Understanding of Microsoft 365 services (Teams, SharePoint, Dynamics 365)., • A curious, problem-solving mindset with the confidence to work closely with non-technical teams. Why This Role’s Different • You’ll be the first dedicated developer shaping how Copilot and Power Platform automation evolve inside a PE-backed Microsoft Partner., • It’s the bridge between internal efficiency and customer innovation, building what becomes a scalable Copilot service offering., • You’ll work directly with leadership and technical stakeholders, influencing both strategy and delivery., • Hybrid working with flexibility, ideally within reach of Basildon (Essex) or Yateley (Hampshire/Surrey) for regular collaboration.

Now Hiring: Spanish-speaking Customer Support - Greece Do you have a EU Passport? Are you fluent in Spanish and passionate about technology design ? Join our team in Athens to support a leading global home tech brand! Location: Athens (Greece) ️ Languages: Spanish (fluent) + English (good) Role: Assist customers via phone, chat email - training provided! What you get: Experience the Greek lifestyle daily! Competitive salary + 2 extra salaries/year Attractive monthly bonuses based on performance. Paid training, health insurance perks Relocation support (if needed) Career growth in a multicultural team Ready to step into the future of tech support? Apply now and grow with a global innovator! Contact:

Up to £95,000 | Hybrid Working | London About the Role We're seeking a Senior Loans Agency Operations professional to join our client’s team in a Vice President capacity working 2 days a week in the office and 3 from home. This is an exceptional opportunity for a strategic Loan Operations professional to support the Director of Loan Agency Administration, driving operational excellence across Corporate Banking loan portfolios in London and MEA regions. You'll play a pivotal leadership role in ensuring seamless day-to-day operations, managing a high-performing team, and driving continuous improvement initiatives to enhance processes, systems, and service delivery. Key Responsibilities Strategic Leadership & Team Management • Support the Director of Loan Agency Administration in delivering strategic objectives for the function, • Supervise and develop a team, ensuring adherence to processes, procedures, and quality standards, • As a member of the Leadership Team, drive consistency in operating standards across Operations, • Take an active lead in the Operations change strategy, demonstrating commitment through delivery, • Promote an inclusive, collaborative culture that breaks down silos and enhances team performance Operational Excellence & BAU Management • Ensure effective running of day-to-day loan agency operations, identifying operational issues and mitigating risk, • Oversee timely and accurate processing of drawdowns, rollovers, repayments, prepayments, guarantee bookings, transfers, new deals, and fees as Agent, • Process primary and secondary trades with accuracy and efficiency, • Monitor the group email inbox and ensure swift resolution of queries, • Ensure nostro outstandings are tightly controlled and reconciled, • Report delayed items, disputed amounts, and provide updates on outstanding investigations to the Director Stakeholder Management & Communication • Liaise with front office, lenders, and borrowers to ensure relevant approvals are obtained, • Communicate effectively with customers, relationship managers, and participant banks to ensure agency facilities are handled in accordance with loan agreements, • Maintain robust links with internal teams and demonstrate proactive problem-solving Process Improvement & Systems Enhancement • Ensure adherence to key performance indicators and Quality Assurance standards, • Work closely with technology teams to establish required system enhancements, • Drive prioritisation and plan/manage change initiatives for the function, • Assist with projects and ad hoc tasks that advance the capabilities and scope of the team, • Contribute to departmental reporting and internal controls preparation What We're Looking For Essential Qualifications & Experience • Demonstrable leadership experience in loan operations, • Detailed knowledge of loan products and comprehensive understanding of loan documentation, • Proven customer-centric career experience in banking or financial services, • Experience working as Loan Agent on syndicated facilities Key Skills & Competencies • Excellent organisational and time management abilities, • Outstanding communication skills for engaging with senior stakeholders, • Demonstrable ability to innovate, support change, and problem-solve effectively, • Collaborative nature with a track record of contributing to successful team performance, • Ability to work independently whilst maintaining robust team connections, • Proactive approach to identifying and resolving issues, • Strong proficiency in Microsoft Office (Excel, PowerPoint, Word, Outlook, Teams) Leadership Qualities • Proven ability to supervise teams and drive performance, • Strategic mindset with operational delivery focus, • Commitment to fostering an inclusive, high-performing culture, • Change management experience and ability to lead transformation initiatives What We Offer Competitive Package • Salary up to £95,000, • Hybrid working arrangement – 2 days a week in office & 3 working from home., • Leadership role within a global financial institution, • Opportunity to shape operational strategy and drive meaningful change Professional Development • Work alongside senior leadership in a strategic capacity, • Exposure to complex, high-value loan transactions across multiple jurisdictions, • Lead process improvement and technology enhancement initiatives, • Develop your leadership capabilities in a dynamic environment Additional Information Candidates must have the right to work in the UK without requiring sponsorship.

We are seeking a remote Booking Agent to help customers book and manage their travel reservations. You’ll provide excellent service, confirm details, and assist clients with any booking questions—all online. Responsibilities: Assist customers with booking flights, hotels, and transportation. Provide clear and friendly support through phone, email, or chat. Answer basic travel questions and guide customers to the right options. Update reservations and confirm details for accuracy. Support the team with day-to-day travel service tasks. Qualifications: Strong communication and customer service skills. Comfortable using computers and online booking systems. Ability to stay organized and pay attention to detail. Friendly, helpful, and patient with customers. Previous experience in customer service or hospitality is a plus, but not required. Job Type: Remote — Full-time or Part-time Benefits: Flexible schedule opportunities Work from home Training and growth potential Supportive team environment

We are seeking a Remote Travel Agent to join our team. In this role, you will work directly with clients to research destinations, create customised itineraries, and manage travel bookings. Youll be responsible for delivering excellent service and ensuring every detail of the trip is taken care of. Responsibilities Consult with clients to understand their travel needs, preferences, and budget. Research and recommend destinations, accommodations, and experiences. Prepare and present tailored itineraries. Arrange bookings for flights, hotels, transfers, and excursions. Provide support to clients before, during, and after travel. Keep up to date with travel trends and destination knowledge. Qualifications Strong interest in travel and client service. Excellent communication and organisational skills. Ability to work independently in a remote environment. Previous experience in travel, hospitality, or customer service is helpful but not required. Must be a citizen of the United Kingdom, United States, Mexico, or Australia. What We Offer Fully remote, flexible working environment. Training and access to professional travel resources. Opportunities for professional development in the travel industry. A supportive, collaborative team culture.

HCLTech’s Microsoft Business Applications Practice (MBAP) is seeking a D365 CE (CCaaS & Customer Service AI) Solution Architect to join our award-winning and growing team. This individual will collaborate with business analysts and other team members to determine the best design approach regarding the overall solution including system design, data integration and migration. The D365 CE (CCaaS & Customer Service AI) Solution Architect carries the ultimate responsibility for meeting the customer requirements and completing the project. Role Summary We are looking for a Solution Architect with deep expertise in Dynamics 365 Customer Engagement, specializing in Contact Centre as a Service (CCaaS) solutions. The ideal candidate will have a proven track record of architecting and delivering end-to-end service experiences that combine Copilot Service Workspace, omnichannel routing including channels: email, chat and voice, AI-driven agent assist, and telephony integration. You will lead the architecture and technical design of complex CCaaS implementations for enterprise clients, ensuring scalable, intelligent, and seamless customer engagement across all service channels. Key Responsibilities Strategic Solution Architecture • Own the end-to-end solution design for CCaaS implementations on Dynamics 365, covering customer service, omnichannel engagement with handoff to live agents from Copilot Studio bots, • , and AI capabilities., • Lead the design of the Copilot Service Workspace, configuring and extending for agent productivity and efficiency., • Architect solutions leveraging AI for Agent Assist, including real-time suggestions, knowledge surfacing, and context-aware automation., • Collaborate with HCLTech Architects to define the chatbot strategy using Copilot Studio., • Design AI for Supervisors including real-time dashboards, conversation intelligence, and sentiment analytics., • Oversee the integration of telephony systems (e.g., Genesys, NICE, Five9, Azure Communication Services) into Dynamics 365 via certified connectors or custom middleware., • Working with the Data Architect to define data strategy and architecture for interaction history, customer profile unification, and insights-driven routing., • Ensure robust governance across environments, security roles, compliance, and performance management. Technical Leadership • Collaborate with developers, functional consultants, and client architects to deliver scalable, supportable designs., • Review and approve solution documentation including architecture blueprints, integration specs, and API definitions., • Lead technical workshops and architecture governance boards with stakeholders and vendors., • Contribute to pre-sales solutioning, technical scoping, and effort estimation as required., • Able to help resolve design conflicts or business process decisions across streams., • Provide support to lead coordination of the various teams/workstreams to ensure team is not working in silos. Required Skills and Experience • 6+ years of experience in Dynamics 365 CE, and are up to date with Copilot Service and Omnichannel and have had recent experience here., • Proven experience delivering Contact Centre solutions with voice, chat, social, and third-party telephony integrations., • Strong command of Copilot Service Workspace configuration and extensibility (e.g., session templates, macros, app profiles)., • Expertise in AI-powered features: agent assist, conversation intelligence, call transcription, sentiment scoring., • Experience with Power Platform, including Power Automate, Power Apps, and Power Virtual Agents., • Solid knowledge of Azure components such as Azure Communication Services, Bot Framework, Logic Apps, Cognitive Services., • Understanding of DevOps practices, solution lifecycle, and CI/CD pipelines for D365 solutions., • Excellent communication skills with the ability to engage business and technical stakeholders alike. Desirable Qualifications • Microsoft Certified:, • Dynamics 365 Customer Service Functional Consultant Expert (MB-230), • Power Platform Solution Architect (PL-600), • Experience integrating with CCaaS platforms such as Genesys Cloud, NICE CXone, Five9, Amazon Connect, or Twilio., • Exposure to Copilot for Service, Unified Routing, and Omnichannel Voice., • Familiarity with regulatory and compliance requirements around data privacy and call recording (e.g., GDPR, PCI-DSS). HCL Tech is an Equal Opportunity Employer. Applicants receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, or status with regard to public assistance For more information on how we process your personal data, please refer to HCLTech’s ___.

Up to £95,000 | Hybrid Working | London About the Role We're seeking a Senior Loans Agency Operations professional to join our client’s team in a Vice President capacity working 2 days a week in the office and 3 from home. This is an exceptional opportunity for a strategic Loan Operations professional to support the Director of Loan Agency Administration, driving operational excellence across Corporate Banking loan portfolios in London and MEA regions. You'll play a pivotal leadership role in ensuring seamless day-to-day operations, managing a high-performing team, and driving continuous improvement initiatives to enhance processes, systems, and service delivery. Key Responsibilities Strategic Leadership & Team Management • Support the Director of Loan Agency Administration in delivering strategic objectives for the function, • Supervise and develop a team, ensuring adherence to processes, procedures, and quality standards, • As a member of the Leadership Team, drive consistency in operating standards across Operations, • Take an active lead in the Operations change strategy, demonstrating commitment through delivery, • Promote an inclusive, collaborative culture that breaks down silos and enhances team performance Operational Excellence & BAU Management • Ensure effective running of day-to-day loan agency operations, identifying operational issues and mitigating risk, • Oversee timely and accurate processing of drawdowns, rollovers, repayments, prepayments, guarantee bookings, transfers, new deals, and fees as Agent, • Process primary and secondary trades with accuracy and efficiency, • Monitor the group email inbox and ensure swift resolution of queries, • Ensure nostro outstandings are tightly controlled and reconciled, • Report delayed items, disputed amounts, and provide updates on outstanding investigations to the Director Stakeholder Management & Communication • Liaise with front office, lenders, and borrowers to ensure relevant approvals are obtained, • Communicate effectively with customers, relationship managers, and participant banks to ensure agency facilities are handled in accordance with loan agreements, • Maintain robust links with internal teams and demonstrate proactive problem-solving Process Improvement & Systems Enhancement • Ensure adherence to key performance indicators and Quality Assurance standards, • Work closely with technology teams to establish required system enhancements, • Drive prioritisation and plan/manage change initiatives for the function, • Assist with projects and ad hoc tasks that advance the capabilities and scope of the team, • Contribute to departmental reporting and internal controls preparation What We're Looking For Essential Qualifications & Experience • Demonstrable leadership experience in loan operations, • Detailed knowledge of loan products and comprehensive understanding of loan documentation, • Proven customer-centric career experience in banking or financial services, • Experience working as Loan Agent on syndicated facilities Key Skills & Competencies • Excellent organisational and time management abilities, • Outstanding communication skills for engaging with senior stakeholders, • Demonstrable ability to innovate, support change, and problem-solve effectively, • Collaborative nature with a track record of contributing to successful team performance, • Ability to work independently whilst maintaining robust team connections, • Proactive approach to identifying and resolving issues, • Strong proficiency in Microsoft Office (Excel, PowerPoint, Word, Outlook, Teams) Leadership Qualities • Proven ability to supervise teams and drive performance, • Strategic mindset with operational delivery focus, • Commitment to fostering an inclusive, high-performing culture, • Change management experience and ability to lead transformation initiatives What We Offer Competitive Package • Salary up to £95,000, • Hybrid working arrangement – 2 days a week in office & 3 working from home., • Leadership role within a global financial institution, • Opportunity to shape operational strategy and drive meaningful change Professional Development • Work alongside senior leadership in a strategic capacity, • Exposure to complex, high-value loan transactions across multiple jurisdictions, • Lead process improvement and technology enhancement initiatives, • Develop your leadership capabilities in a dynamic environment Additional Information Candidates must have the right to work in the UK without requiring sponsorship.

My client, a top-tier UK managing agent, is seeking an experienced Facilities Manager to take the lead on their flagship commercial estate. This is a standout opportunity to join a forward-thinking organisation where you’ll play a pivotal role in the seamless operation of a high-profile site. If you’re looking to be part of a company that champions quality, innovation, and genuine career progression, this role offers exactly that. In this role, you’ll be central to the day-to-day running of the estate, taking ownership of facilities management, compliance, and service delivery across the property. Your leadership will keep operations efficient and ensure the estate maintains its reputation for excellence. This is more than a typical FM position. It’s an opportunity to grow within an organisation known for developing its people and supporting long-term career progression. You’ll work within a supportive team that values your expertise and encourages your professional growth. Your Responsibilities: • Keep customer service at the core of all operations, ensuring clients, occupiers, visitors, and colleagues receive a consistently positive experience., • Oversee the smooth and efficient day-to-day management of multiple buildings, driving service excellence across the estate., • Prepare and manage annual service charge budgets in collaboration with the Property Management Surveyor., • Oversee contractor performance and manage FM-related contracts to maintain high service standards., • Ensure full compliance with health & safety legislation, carrying out regular inspections, risk assessments, and audits., • Support and contribute to sustainability initiatives, promoting environmentally responsible building operations. Your Requirements: • Solid experience in Facilities or Estate Management, ideally in a mixed-use or public environment, • Strong grasp of H&S practices (IOSH/NEBOSH preferred), • Excellent communication and stakeholder management skills, • Confident in contractor oversight and FM reporting, • Familiarity with service charge budgeting If this sounds like your next move, hit “Apply” now or drop me a message on LinkedIn (Kamile Marcinskaite).

M&E Account Manager Prestigious Commercial Building £75-80k Salary Central London Healthcare Pension Our customer are one of the leading property & real estate organisations globally, with a number of high profile buildings under management and across a range of sectors including financial services & corporate, healthcare, managing agent and heritage among others. Due to an internal promotion at a long held account in Central London (Zone 1) they currently seek an account manager to take charge of M&E delivery across planned & reactive maintenance for a corporate HQ building, as well as driving projects and extra works. Guideline salary for this position is circa £75-80k basic as well as associated benefits including healthcare, pension scheme, etc. Candidates must be fully qualified in an engineering discipline (mechanical, electrical), ideally through a recognised apprenticeship, and have at least five years demonstrable experience as a contract or account manager within M&E maintenance on the service provider side. Experience with similarly high-profile or demanding client accounts is essential, while experience within listed / heritage assets is ideal. Particular duties will extend to: • Contract management of the staff, operation and maintenance of all electrical and mechanical plants/services, project works and Building performance, • Daily management of the Engineering team including compliance, disciplinary processes and procedures., • Direct, instruct and manage all staff under their control as well as SSP’s ensuring compliance with working practices., • Complete the weekly operations report to the client and attend weekly operations meeting, client meetings as requested, in conjunction with the client., • Conduct regular reviews of operating procedures making recommendations for improvement with appropriate working practices and emergency/contingency procedures within the critical systems., • Liaise and keep informed both the client and line manager on all aspects of contract problems (defects & deficiencies)., • Ensure that all staff within their control are conversant with the operation and control of critical and noncritical systems installed within the portfolio., • Ensure quality is maintained throughout the facilities., • Ensuring business policies and processes are effectively communicated, and implemented within the contract., • Ensure optimum staffing structures operate across contracts, balancing cost reduction with the delivery of service excellence., • Working with other Operations Managers to ensure the collaborative development of the business, effective team working, and support to colleagues., • Development of contract financial plans for revenue and profit delivery, reduction of WIP, debt, cost reduction and contract growth, and ensure that these are met and exceeded., • Ensure appropriate control systems to ensure statutory, policy and contractual commitments are met., • Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts., • Provision of leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training, assessment and recognition/reward., • Delivering effective business communication through advice, review, leadership and direct contribution to management and team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other publications, as appropriate., • Provide a learning environment, and appropriate training and development planning. Ensure basic training needs are delivered, employees are fully competent to undertake their roles, and are able to reach their full future potential. Experience Required • Experience in Facilities Management industry, • Must have progressed from an "on the tools" mechanical / electrical engineering role, • Strong communication skills. Ability to lead, motivate and direct a team of technicians/operatives., • Possess an understanding of Health and Safety issues, NEBOSH / IOSH, or equivalent formal training would be desirable., • Conversant with Microsoft Office (Word, Excel, Outlook, PowerPoint)., • A good level of English and Mathematics required., • Strong organisational and communication skills with the ability to prioritise workloads., • Ability to work under pressure whilst remaining calm, clear thinking and able to deliver the required services to the client within given time constraints. This is a fantastic opportunity to work on a prestigious account for a corporate HQ, well served by public transport links into a main-line rail station. As such it will suit an ambitious and enthusiastic account manager with a technical background, keen to further their career with an industry leader.

ASSISTANT UNDERWRITER: PROPERTY (OPEN MARKET &/OR DELEGATED) REPORTS TO: CLASS UNDERWRITER LOCATION: LONDON This career opportunity is available at Santam Syndicate 1918 for a Assistant Underwriter: Property who will be based in the UK & have right to work in the UK. WHAT WILL YOU DO? To support the underwriting of Property business within a Lloyd’s syndicate or managing agent. This role includes risk assessment, data analysis, pre-bind support, and administrative functions to ensure smooth operation of the underwriting process. The Assistant Underwriter will help maintain underwriting discipline, assist in the preparation of documentation and reports, and contribute to the profitability and compliance of the property portfolio (both open market and binder). WHAT WILL MAKE YOU SUCCESSFUL IN THE ROLE? Key Responsibilities: Underwriting Support: • Assist the Class Underwriters and Business Head's with the analysis and evaluation of new and renewal property submissions (open market and/or delegated)., • Prepare underwriting files, including gathering risk information, loss histories, occupancy data, construction details, and exposure metrics., • Conduct initial review of property schedules, location data, and cat exposures (with support from senior underwriters)., • Help generate and issue quotes, endorsements, and policy documentation under supervision., • Monitor endorsements and adjustments during the policy period. Data Management & Analysis: • Collect and validate bordereaux data (if supporting delegated property business)., • Maintain and update internal underwriting systems and databases., • Perform basic pricing and accumulation analysis using internal tools or vendor platforms (e.g. RMS, AIR, Exact)., • Assist in the production of MI, reports, and underwriting dashboards. Broker & Stakeholder Interaction: • Liaise with brokers to gather additional risk information and documentation., • Attend broker meetings (internal or external) to gain market exposure and support the underwriter., • Build good working relationships with brokers, claims, finance, compliance, and modelling teams. Documentation & Compliance: • Ensure all underwriting files are complete, accurate, and audit-ready., • Help ensure that underwriting activity complies with Lloyd’s minimum standards, internal underwriting guides, and regulatory requirements., • Maintain clear records of quotes, declinatures, binders, endorsements, and communications. Team Collaboration: • Work closely with underwriting assistants, operations, and other support teams to ensure efficient workflow., • Participate in internal training, market presentations, and development sessions., • Provide support during peak periods (e.g. renewal season or catastrophe events). QUALIFICATIONS AND EXPERIENCE: • Degree in Insurance, Risk Management, Business, or similar field (or relevant experience)., • 3–6 years of experience in an insurance or underwriting support role preferred., • Working towards ACII or other professional insurance qualifications is advantageous., • Exposure to Lloyd’s or London Market practices highly desirable., • Solid knowledge of property risks, policy wordings, and regulatory environment., • Strong analytical and decision-making skills, with commercial awareness., • Excellent communication skills and negotiation skills, particularly with broker, clients and internal stakeholders, • Proficiency in relevant underwriting systems and Microsoft Office. KNOWLEDGE AND SKILLS: • Delivering results and meeting customer expectation, • Relating and networking, • Analyses, • Applying expertise and technology, • Achieving personal work goals and objectives, • Attention to detail, • Planning and organising skills, • Problem Solving, • Negotiating, • Business Acumen/Knowledge, • Business Analysis PERSONAL ATTRIBUTES: • Drives results, • Recognised personal reputation, • Deciding and initiating action, • Leading and supervising, • Collaborates, • Client focus, • Flexibility and adaptability, • Cultivates innovation, • Strategic decision making, • Analytical thinking, • Influencing/ gaining commitment, • Business acumen, • Coaching and development WHO WE ARE: Santam syndicate 1918 is a new wholly owned and capitalised entity of Santam Insurance, the largest insurance company in South Africa with a 107-year heritage. 1918 is strategically important in expanding and developing Santam’s international footprint, through access to the London market talent, distribution network and Lloyd’s global insurance and reinsurance licenses. Our syndicate is a London managed and run business, with a strong, experienced leadership team, focused on underwriting discipline, whilst allowing our teams to feel empowered and accountable for their actions. We are building a collaborative team where underwriting, claims, actuarial and other functions work closely, to help achieve superior underwriting results. At Santam we are committed to transformation and embracing diversity. This commitment is what drives us to achieve a diverse workplace with the aim to create an inclusive workforce.

ALTEN, an engineering and technology consultancy, We are a leading Engineering and IT consultancy operating across 30 countries, making waves in all sectors: Aeronautics, Space, Defence, Security and Naval, Automotive, Rail and mobility, Energy and environment, Life Sciences and health, Industrial Equipment and electronics, Telecoms, Banking, Finance & Insurance, Retail, Services & Medias, Public Services & Government. With a team of passionate, diligent, and agile engineers, we are united by a common purpose: building tomorrow’s world today. Day by day, we support our customers' development strategies as well as their technological and sustainability transformation. Key Responsibilities 1. Hands-On AI Solution Development in ALTEN Projects • Analyse ALTEN Structured Projects to identify AI integration opportunities for productivity, quality, or innovation gains., • Design, code, train, and test AI models tailored to use cases (e.g., NLP, CV, RAG, forecasting, etc.)., • Perform effort estimation and model validation and monitor deployment success and cost-performance trade-offs., • Collaborate closely with local technical leads while owning the technical delivery of AI capabilities. 2. Technical AI Leadership in Tenders and Bids • Assess customer tenders to identify opportunities for AI-driven innovation., • Design working AI prototypes or demos to demonstrate feasibility and value., • Contribute precise technical descriptions and implementation plans for inclusion in proposals., • Represent ALTEN’s AI capabilities in technical discussions with clients. 3. Pre-Sales AI Support • Join business development teams during client meetings to demonstrate working AI use cases and platforms., • Co-develop and present tailored AI solutions with real-world impact, not just slideware., • Build trust with clients through proof of value and live examples of implemented solutions. Required Technical Skills • Machine Learning, Deep Learning, Natural Language Processing, Computer Vision, Generative AI, Reinforcement Learning, LLMs (e.g., GPT, Claude, Mistral, LLaMA, DeepSeek, etc.)., • Agent-based architectures, RAG, prompt engineering, chatbots, classification, summarization, speech-to-text, image understanding., • Cloud platforms (AWS, Azure, GCP)., • ML Ops tools and deployment workflows., • AI-assisted development tools (e.g., GitHub Copilot, Tabnine)., • Familiarity with data platforms like Dataiku, Databricks., • Strong software engineering fundamentals (Python preferred; others welcome). Key Skills & Experience • Ideally 5+ years of professional experience, including 3+ years in AI and data science with evidence of practical, real-world contributions., • Master's degree (or higher) in Computer Science, Data Science, Engineering, or a related discipline with a strong technical portfolio in AI/ML., • Demonstrated hands-on experience developing and deploying AI/ML solutions., • Strong applied AI skills (through academic projects, internships, or personal contributions), • Technical depth and hands-on proficiency., • A problem-solving mindset and ability to work independently on AI tasks., • A clear motivation to build and deploy impactful AI systems., • Self-starter with a problem-solving mindset., • Clear communicator with the ability to explain complex AI concepts to non-technical audiences., • Team player who thrives in cross-functional collaborations., • Adaptable and delivery-focused. This role will require you to have or be willing to go through Security Clearance. As part of the onboarding process candidates will be asked to complete a Baseline Personnel Security Standard; details of the evidence required to apply may be found on the government website Gov.UK. If you are unable to meet this and any associated criteria, then your employment may be delayed, or rejected. Details of this will be discussed with you at interview. What we offer: • Company benefits including Private Medical Healthcare, Life Insurance and Travel Insurance., • Pension scheme with company contributions up to 6%., • Wellness 24/7 Confidential employee assistance program., • Social – Breakfast Tuesdays, Thirsty Thursdays and Pizza on the last Thursday of each month. Why join? • You'll be delivering real AI solutions that impact hundreds of projects across engineering domains., • Opportunity to work with cutting-edge AI tools and collaborate with ALTEN’s brightest minds., • Become part of a strategic internal AI task force shaping the future of ALTEN’s digital capabilities. Any doubts? • Studies have shown that some groups of people are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we are looking for. As an equal-opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.

Role : Digital Lab Exchange (DLX) Solution Architect - Europe About the Role The Solutions Architect is a key position in the global Scitara customer team, providing leadership in uncovering customer needs and proposing solutions for our lab customers and partners. This highly visible role will not only utilize your expertise in laboratory and information technology, but also your skills in organizing, focusing, and transferring confidence to potential and existing customers, in collaboration with Scitara’s sales, product, engineering, services, and marketing teams. What it Takes You are passionate about solving the legacy problem of siloed laboratory technology and are keen to express this by teaming with Scitara sales and partner management personnel with your technical knowledge and consulting advice to transfer confidence in the capabilities of Scitara’s DLX technology. In addition, you possess leadership competencies (managing through process, working effectively cross functionally) and are motivated by helping others. To be successful, you must demonstrate professionalism, outstanding verbal and written communication skills, an organized execution of customer driven activities, and an ability to gain trust through your subject matter expertise and leadership style. Position Duties and Responsibilities • Work directly and indirectly with the Sales teams supporting functional and technical requirements for customers and partners., • Maintain a deep understanding of Scitara’s products and their applicability to the integration of Scientific data, • Architect, maintain and deliver meaningful demonstration capabilities across Scitara’s products, including new AI agent capabilities., • Key member or trusted advisor in a Pursuit Team for customers requiring a Pilot/Proof of Concept, • Develop, maintain and educate customers with knowledge of competitive alternatives, • Review or support Statements of Work to ensure the alignment of customer needs with Scitara work plans., • Collaborate with product and engineering teams to align customer feedback with product roadmap development. Required Experience, Skills, and Education • 10+ years’ experience in a customer-facing role in the laboratory technology industry understanding R&D and QC lab processes and data flows with experience in LIMS, E-Notebooks and Chromatography Data Systems, • Leadership experience in Managing through Process and demonstrated Cross functional success., • Understanding of life sciences technology validation processes and deliverables., • Proficient presenting/demonstrating technology solutions to scientific and technology leaders and managers., • Excellent communication, listening, presentation, and writing skills, • Broad knowledge of, and interest in, current business challenges, products, and sales practices, • Strong problem-solving and analytical skills, • Strong consultative approach including listening, questioning, persuading, • Highly self-motivated and self-directed personality, • Ability to work in a fast-paced, entrepreneurial, results-oriented culture, • Proficiency in AWS and Networking technologies, • Experience working with a CRM system (Salesforce, Hubspot, , etc.), • Bachelor’s degree or above in a scientific or computer science discipline, • Ability to travel domestically and internationally as business needs dictate. Why Join Us? • Join a fast-growing, globally recognized platform revolutionizing lab connectivity within the pharmaceutical and life sciences industries., • Collaborate with industry-leading experts and innovative thinkers, gaining exposure to some of the brightest minds driving scientific progress worldwide., • Contribute directly to impactful scientific innovation, enabling breakthroughs that accelerate research and development on a global scale., • Work at the forefront of cutting-edge technologies, including AI-driven laboratory automation and advanced integration solutions., • Be part of a transformative movement toward ‘smart labs’, leveraging artificial intelligence and automation to redefine how laboratories operate., • Engage in projects that shape the future of pharma and life sciences, enhancing efficiency, accuracy, and data-driven decision-making in critical research environments., • Experience a dynamic, forward-thinking culture that fosters continuous learning, creativity, and professional growth.

Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description Your Career We are looking for a highly motivated and customer-focused professional. As part of the global Cortex XSIAM support team, you will serve our customer base by providing technical support, by answering incoming support inquiries and managing escalations, phone calls, and emails in an effective, efficient, and friendly manner within defined service level agreements. Our methodology is first class support. We’ve been recognized for it as an industry leader and we’re dedicated to continuing this standard. In this role, you will work with our technical account managers to personalize our customer’s experience. You will learn your client’s business objectives in and out within their technical environment and focus on mitigating risks and resolving any technical issues in their networks. You’re close to the deployment of cybersecurity solutions – and we need you to recognize risks before they arise. You get a thrill from seeking out complex issues and finding their resolutions – and you don’t wait for those issues to escalate from our clients. Instead, you find them. You’ll be working hand in hand with our developers to reproduce the issues you find and develop permanent solutions to prevent them in the future. Your Impact • Respond to user-reported issues in adherence to established Service Level Agreements, • Triage customer reported issues and respond to them via ticketing system, phone, or remote sessions, • Perform advanced troubleshooting at the application level and OS level, using your knowledge and relevant expertise, • Identify the area of fault (code, environment, or configuration) and work with the appropriate team(s) implementing the fix, • Provide timely feedback into the development process on customer-reported product problems, • Document actions to effectively communicate information internally and to customers, • Facilitate root cause investigations and manage the implementation of corrective and preventative measures Qualifications • Previous experience with Endpoint Security software is required, • SIEM experience, including -, • Deep understanding of how SIEMs works, • Experience in creating custom collections and data parsing, • Experience in creating complex correlation rules, reports and dashboard, • Experience in integration and implementation of SIEMs, • Experience working with EDR tools, • Experience with strong communication and customer service skills, • Required basic networking knowledge - Ability to independently debug broad, complex, and unique environments with mixed applications and protocols, • Experience with Windows OS, MacOS, and Linux based applications (Installation, troubleshooting, Debugging), • 4+ years of experience as a Support Engineer, • Fundamental understanding of Kubernetes, GCP, and AWS for troubleshooting cloud agent deployment and data extraction., • Excellent written and verbal communication skills, • Strong customer advocacy skills and experience, ability to work in difficult customer situations, • Knowledge of Cloud infrastructure a plus, • Experience in incident response a plus, • Experience with scripting a plus The Team Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn’t stop once they sign – it evolves. As threats and technology change, we stay in step to accomplish our mission. You’ll be involved in implementing new products, transitioning from old products to new ones, and will fix integrations and critical issues as they are raised – in fact, you’ll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus on providing the best customer support in the industry. Our Commitment We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $xxx/yr - $xxx/yr. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found ___. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.

Potensis is delighted to partner with an award winning Mixed Use Developer who, for the last 20 years has built an excellent reputation for place-making and delivering design led projects throughout the capital. Due to expansion they are looking to add a Head of Estates to their existing team. Responsibilities will include: • Monitoring Managing Agents’ performance to ensure timely resolution of issues, in line with Service Level Agreement (SLA) requirement, • Conducting monthly consultations with internal and external stakeholders, including RSL’s and other freeholders to collaborate on the specific needs of each development, • Designing and setting up resident portals prior to project completion and handover, • Support the design of new projects to ensure that estate management issues are factored into the design of new projects, • Support the review of Estate Management facilities on existing and upcoming developments, • Facilitating regular meetings with stakeholders to ensure project progress and high standards are consistently maintained, • Contributing to the tendering and appointment of Managing Agents for upcoming developments, including management agreements, • Reviewing annual service charge budgets for both pipeline and live schemes in collaboration with Managing Agent to ensure best value for the business., • Consult with the construction teams on the progress of upcoming completing blocks, • Overseeing the planned preventative maintenance of the estate and ensuring that the development is always presentable., • Ensuring that the commitment to delivering excellent customer service is maintained through effective communication with customers, new and existing. The role would suit someone is currently heading an Estates Management team who has a record of working on residential led, high value projects on behalf of a developer and is looking to move client side, or someone who is already working within a developer that would like to work for on a fantastic set of projects. Consideration would also be given to someone stepping into this role that would like to take the next step in their career. If you are interested in hearing further details, please apply today!

About the job Company Description The Getaway Collection is a collective of over 1000 Independent Travel Agents. We specialize in booking dream getaways, weekend escapes, epic adventures, and everything in between. Our mission is to provide personalized travel experiences tailored to individual needs and preferences. We pride ourselves on delivering exceptional service and unforgettable vacations for our clients. Role Description This is a remote role for an Independent Travel Agent. The Independent Travel Agent will be responsible for making travel arrangements, handling reservations, coordinating car rentals, and providing excellent customer service. Additionally, the agent will be involved in sales activities to promote travel packages and secure bookings. Responsibilities • Research, plan and book travel arrangements for clients including flights, hotels, cruises, package holidays, car hire and transfers., • Build relationships with clients to help them go on their dream holiday by finding out their travel needs, • Book travel arrangements for both UK holidays and abroad, • Promote your travel business using social media, referrals and word of mouth What's Included • We give you what we like to call a "business in a box"-A fully working travel platform that allows you to start booking immediately, • Full training and support to help you succeed, • An opportunity to work completely flexibly with no set days or hours, • Access to over 100 suppliers, • Commission-based earnings with a very low start up cost, • Access to exclusive rates and travel discounts Who is This For? • Travel enthusiasts, • People who like to plan and book their own holidays and itineraries, • Anybody who would like to earn a second income from the comfort of their sofa, • Entrepreneurs who would like a chance to start their own business for a low start up fee

Supporting the fast paced growth of our Fulfilment Operations in this role you will be identifying and delivering opportunities for improvement! As CI Manager you will be a positive agent for driving change in the Operating Region. From supporting the delivery of the improvements roadmap and driving efficiencies across a 5 pillars. you will be in a position to influence and drive positive change. This role also work closely with the wider Ocado Logistics Excellence functions, the CFC and the Operational Business Units, Delivery Operations plus the relevant Senior Leadership teams. Responsibilities As CI Manager you will be responsible for the delivery of improvement projects and initiatives that drive advanced performances across 5 pillars of Safety, People, Customer, Delivery and Cost: You will also be responsible for the following tasks: • Deliver site improvement projects to time and budget, • Work closely with Operations, Engineering, Supply Chain & Technology teams to ensure the smooth roll out of site Excellence projects, • Act as the onsite representative to support and roll out projects initiated by other business areas, • Manage projects to an agreed structure with clear requirements, stakeholders and objectives, • Manage stakeholder communications to ensure that a stakeholders are kept up to date, • Be responsible for communicating investigation and discovery results to ensure high quality information is available for project development and prioritisation Carry out discovery investigations onsite to identify operational waste, areas for improvement and potential solutions using: • Data analysis & trend mapping, • Lean methodology tools, • Operational expertise, • Qualitative insight from operational teams, • Information and legal requirements from other business areas You will also contribute to onsite cadence by: • Supporting the meeting landscape to focus and achieve buy in to quality, cost and delivery issues, • Working closely with operations teams at a levels to support them in delivering improvements, • Coaching and train operational teams to embed a culture of quality focused continuous improvement, • Supporting decision making by building cost vs benefit proposals and slide decks. Present these to the Senior Team and other key stakeholders to gain support for improvement initiatives. About you The ideal candidate will shape and drive a world class employee experience and environment to attract and retain the right people and lead your teams to foster a culture of respect, identity, loyalty, trust and aspiration where people are engaged and motivated to commit to Ocado and our values. You will possess these following qualities: • Ability to persuade, negotiate and influence key stakeholders, • Confidence in delivering informative, we-organised presentations, • Experience of managing projects, • Experience of analysing and utilising data, • Previous experience in a continuous improvement environment or the use of Lean methodology tools, • Previous experience in a 24/7 productivity conscious warehouse environment, • Working knowledge of food safety practices, • Good working knowledge of Microsoft and Google suite, • Excellent problem solving skis with a solution focus & strong bias for action, • Strong verbal & written communication and numeracy skis, • Be a recognised self starter with excellent personal organisational skis What we offer you Our employee benefits are designed for you, we care about people and we’ve ensured we have a wealth of benefits that focus on your well-being. We regularly review our benefits to ensure we are supporting our employees appropriately. • Wellbeing Support: Access dedicated apps and an Employee Assistance Programme for holistic well-being., • Pension Plan: Secure your future with our pension scheme, featuring up to 7% employer contribution matching., • Private Medical Cover: Rest easy with comprehensive private medical insurance., • Family-Friendly: We support your family with maternity, adoption, shared parental leave, and paternity leave., • Financial Aid: Get interest-free train tickets and join our Cycle to Work Scheme, • Share Schemes: Join exciting share plans to participate in our success., • Shopping Perks: Enjoy a 15% discount on ___ and savings at popular retailers and restaurants., • Financial Protection: We offer Income Protection and Life Assurance for financial security. We're dedicated to your well-being, professionally and personally. Unlock these exceptional benefits at Ocado Logistics. Explore our employee-funded options, including Dental Insurance, Travel Insurance, and more through Benefits+. Why Ocado? We've got you covered! Embark on a journey of well-being and fulfilment at Ocado Logistics! We place your well-being at the forefront and offer an array of perks to support your holistic development. Experience a healthy work-life balance and take comfort in our comprehensive healthcare coverage. Moreover, we understand the significance of financial security in fostering a sense of stability and peace of mind. Enjoy competitive salaries and exclusive employee discounts, all aimed at promoting your overall well-being. Join Ocado Logistics today and thrive in a culture that truly values and supports your well-being at every step of your journey. About us: Our teams are putting the world’s retailers online using the cloud, robotics, AI, and IoT. We provide services to partner clients globally via our innovative advanced robotics technology, known as the Ocado Smart Platform ("OSP"), this drives our highly automated, multi-million-pound Customer Fulfilment Centres (CFCs). In our CFCs - together with the proprietary software applications - we operate a world-class online grocery business that automates the single pick of products, ready for your online delivery.

A leading Managing Agent in the Lloyd’s Market is expanding its growing change function and is seeking a Business Analyst with strong London Market experience to support a portfolio of complex business transformation initiatives. In this role, you’ll act as the key link between the business and delivery teams, engaging with senior stakeholders across Underwriting, Claims, Actuarial, Finance, Operations, IT, and other core functions. A newly created role with the opportunity to make a meaningful impact as the team continues to grow. About the role: • Work closely with business stakeholders across Underwriting, Claims, Finance, Operations, Actuarial, and IT to understand strategic priorities and translate them into clear business requirements., • Conduct detailed analysis of current and target processes, identifying opportunities for efficiency, automation, and improved customer and broker experiences., • Define and document business requirements, user stories, process maps, and acceptance criteria to support change delivery., • Support the design and implementation of operating models, systems, and process improvements across multiple workstreams., • Collaborate with project managers, architects, and developers to ensure solutions meet business needs and are aligned with Lloyd’s and regulatory standards., • Provide analytical insight and reporting to support change governance and benefit tracking. Experience and Skills • Proven experience as a Business Analyst within the Lloyd’s or London Market insurance industry., • Strong understanding of insurance lifecycle processes - particularly underwriting, claims, and delegated authority., • Experience working on business transformation or operating model initiatives, ideally involving both technology and process change., • Skilled in process mapping, requirements gathering, and business case development., • Strong stakeholder management and communication skills, with experience engaging senior business and technical teams., • Familiarity with market systems and platforms (e.g., PPL, DDM, LIMOSS, or Blueprint Two initiatives) is highly desirable., • Competent with analysis and documentation tools such as Visio, JIRA, Confluence, or Excel., • Ability to work in a fast-paced environment, balancing multiple priorities while maintaining attention to detail. Hybrid role, 2-3 days in the London office. If this sounds like you, or if you are interested in other London Market Business Analyst jobs, apply below or contact Sofia Chaves ()

Visa Documentation Agent Salary – £25,397 - £27,000 Location – Wandsworth, London, SW18 1UN Working Style – Office based + Varying shifts. Why Join Us? Recognised as a Great Place to Work for three consecutive years, we are expanding our operations in London and seeking enthusiastic Customer Service Representatives to join us at our newly revamped offices in South West London. Join our vibrant, global family at TLScontact, where we collaborate with governments worldwide to facilitate seamless visa and consular services for travellers and citizens alike. With a rich history in visa processing, we are pioneers in applying our expertise to various government and citizen services, driving digital transformation and enhancing customer satisfaction. As an international powerhouse operating across 90 countries, with 150+ visa application centres and processing millions of applications annually, we are on the lookout for passionate individuals to join our team. Are you ready for an exciting adventure in a dynamic, international environment? Eager to be part of a diverse and inclusive team, united by our shared dedication? If so, you are in the right place! What You’ll Do: As a Visa Documentation Agent, you will be the first point of contact for visa applicants, ensuring a seamless and positive experience throughout the process. Your responsibilities will include: • Providing exceptional client service, guiding applicants through visa requirements., • Managing visa applications in accordance with established procedures., • Handle customer complaints assertively and efficiently, and handle difficult customers with diplomacy, • Welcoming applicants, assisting with application completion, biometric data collection and documentation., • Engaging with applicants to deliver outstanding service and support., • Maintaining accurate records and following administrative processes diligently., • Ensuring professionalism and a friendly demeanour at all times. Required Skills and Experience: • Strong communication and interpersonal skills., • Administrative proficiency with computer systems., • Excellent spoken and written English; fluency in any other language is an advantage, • Prior customer service experience, preferably in a client-facing role., • Ability to build rapport and maintain relationships with diverse clientele., • Attention to detail and the ability to work autonomously., • Self-motivation and reliability, with excellent time management skills., • Experience of working face-to-face in a customer service role or retail environment, • Working in a fast-paced multi-cultural collaborative team environment, and at times in a high- pressure environment during high seasons, • Experience in a Public Sector / Government client working environment is a plus. What We Offer: • Starting salary of £25,397 during probation, rising to £27,000 post-probation, • KPI-based bonus + Travel allowance, • Generous holiday allowance, including additional leave and bank holidays., • Comprehensive benefits package, including pension, sick pay, and talent development opportunities., • Company-sponsored social events and team-building activities., • Cycle to work scheme, travel allowance., • Recognition programs, including Employee of the Month and Top Agent rewards At TLScontact, we are proud to foster an inclusive work environment where diversity is celebrated and valued. We are committed to equal employment opportunities and pay parity, regardless of factors like race, religion, gender, or disability. Please note that all successful applicants will be required to undergo an enhanced level Criminal Record disclosure. Join us on our mission to redefine global visa and consular services – apply now and embark on a rewarding journey with TLScontact! Please note TLScontact is unable to sponsor those without permission to work in the UK, therefore any applicant must already have permission to work in the UK. Under The Immigration, Asylum and Nationality Act 2006, you must have the right to work in the United Kingdom to be considered for this role. Please find below our Privacy Notice for Recruits:

Are you an experienced Agency Sales Manager / Business Development Manager within the Travel Industry? Do you have a proven trach record nurturing / building trade partnerships? We have the role for you!!! We are working with a reputable London based Tour Operator who are looking for an experience field based Business Development Manager to join their team! You will be responsible for maximising the sales potential within your designated geographic territory by fostering and developing strong relationships with this companies retail agent partners, driving the company brands USPs and awareness whilst identifying new B2B and B2C customers. With a passion for premium and luxury travel, you will effectively connect with your business partners, whilst confidently executing your sales plan and achieve passenger objectives/goals and sales targets. As the success-driven Business Development Manager, you are the elegant, energetic and ambassador of our brand values and ethos to the travel industry, to our consumer travellers and guests, and internal/external stakeholders. The job: • Develop and drive sales with core B2B accounts., • Identifying key B2B growth markets, categories and prospects that align with the company national marketing/sales objectives, travel agent specialists, professional associations, strategic media partners, digital/social influencers, affiliate marketing partners, • Under the supervision of the sales department management, implement innovative sales and marketing plans with our respective guests in mind using customised approaches and strategies, • Nurture and grow sales from the region with a key focus on the ringfenced 3rd party retail agent accounts., • Strengthen relationships and achieve growth with key B2B accounts through regular contact and informative updates with respect to their productivity and progress through focused analyses of Salesforce data; offer assistance when appropriate to encourage achievement of goals set, • Provide product training opportunities through regular trainings, client presentations, Travel Showcase inspiration presentations, product information sessions and ongoing website and e-Learning strategies; escort familiarisation trips for travel agents as required, • Ensure that marketing collateral is utilized to its fullest potential; ensure that the brand has prominent placement in key B2B account agencies., • Under the supervision of the sales team management, facilitate trade and consumer shows/events and participate where beneficial. Continually identify new shows/events that would add value, • Stay abreast of competitor performance and positioning in designated territories and stay updated on the company trends within the industry. Provide feedback to management team with respect to trends and opportunities, • Maintain accurate records of sales activities in Salesforce daily; record trainings, appointments, tasks, customer feedback and other sales activities in a timely manner. Utilise, • Salesforce reports to provide useful information to B2B partners in regular sales calls and in regular e-mail communication, • Attend and participate in national and international conferences where appropriate, • Manage any applicable territory budget & joint marketing funds in the best cost-effective way, being mindful of established policies and ROI Other duties as required and assigned Requirements: • Experience within a Business Development / Partnership / Agency Sales role within the Travel Industry, • Effective management to deliver ROI and as demonstrated by sales growth, • Proven knowledge and experience with the Premium and Luxury B2B markets, with innovative ideas on persuasive relationship building and sales development techniques, • Familiarity, understanding and experience with social media and digital brand marketing, • Ability to deliver effective presentations, engage as a trustworthy and nurturing individual, and represent the company professionally and with brand tonality at internal and external event, • Able to target and achieve regional benchmarks in support of national and global growth objectives. Set personal goals, demonstrate positive and collaborative energy to opportunity, create sense of responsiveness and urgency in others, and meet deadlines to achieve deliverables The package: • Salary - £37,000 - £42,000 (dependant on experience) + uncapped commission scheme, • Experience our premium products with familiarisation trips, • Car allowance, • 4 week's annual leave per year (excluding UK bank holidays) plus a bonus week if requirements are met, • Paid Parental Leave, • EAP - Uprise wellbeing program, • Ongoing career development opportunities, • Highly engaged team and great company culture Interested? Please click APPLY or contact

Our Mission ‘To be the world’s most trusted currency partner’ At Lumon, we specialise in international money transfers and currency exchange, helping individuals and businesses move money across borders smoothly, securely, and cost-effectively. We operate across more than 40 currencies and 150 countries, and what really sets us apart is that we combine competitive, bank-beating exchange rates with a human touch. Every customer - whether they’re buying a property abroad, managing business costs in different currencies, or sending money home - gets access to a dedicated currency specialist. So rather than being just a digital FX platform, we focus on building long-term relationships and offering personal, expert support throughout the process. We are regulated by the FCA, and the Central Bank of Ireland, and handle billions in currency transfers every year; working with over 70,000 private clients and more than 2,500 businesses. Backed by Pollen Street Capital, we’re in an exciting growth phase - scaling across Europe and expanding our technology and service offering About the role As our first Partnership Manager for Greece, you’ll act as a key commercial leader in the region - building trust, driving growth, and strengthening Lumon’s reputation across Greek property and financial ecosystems. Your focus will be on creating real value for partners and clients, not just managing accounts. This is a high-touch, consultative role where long-term relationships matter more than one-off wins. What you will be doing... • Take full ownership of strategic partner relationships - particularly real estate agencies, IFAs, and legal firms dealing with international clients, • Pro-actively manage the end-to-end sales cycle and progress a pipeline of new opportunities, • Deliver engaging in-person and virtual training sessions to educate partners on how to identify client needs and refer effectively, • Collaborate with internal teams (Sales, Marketing, Client Services) to ensure smooth onboarding and follow-up processes for referred clients, • Analyse performance data to spot trends, uncover untapped opportunities, and adjust your strategy accordingly, • Represent Lumon at key industry events and local partner functions, establishing yourself as a trusted advisor in the community, • Work closely with the Regional Partnerships Manager to develop and execute regional go-to-market plans and quarterly growth targets, • Become the go-to person for partners in Greece - known for your reliability, insight, and ability to drive mutual success About You You’re more than just commercially savvy - you’re someone who genuinely enjoys building trust, solving problems, and helping people grow their business. • Have experience in FX, real estate, financial services, or other B2B sales/partnership environments, • Are a confident self-starter who knows how to manage a territory, build a pipeline, and execute with minimal oversight, • Have a track record of success in managing revenue-generating partnerships or accounts - ideally in sectors where referrals or client trust are key, • Are an exceptional communicator who can tailor your message to different audiences (whether it’s a managing director or a client-facing agent), • Are naturally curious and proactive - you don’t wait to be told what to do, you find ways to add value, • Thrive in fast-paced, high-growth companies where things move quickly and adaptability is key, • Are based in London with flexibility to travel locally for partner meetings, • Speak fluent English and Greek, • Have a strong cultural awareness of international property buyers, expats, and cross-border clients The interview process Our interview process involves 3 main stages. We promise not to ask you any brain teasers or trick questions! • 30 minute recruiter call/video, • 30 minute video with hiring manager, • 1 take home brief to be presented, • 1-hour onsite interview

Telesales Executive Connect Fibre Work from Home £25,000 + Commission + Bonus + Benefits (OTE £35,000) Connect Fibre is a rapidly expanding and exciting new business offering the very latest ‘Full Fibre’ to homes and businesses across the nation. With broadband speeds of up to 2000Mbps, new Wi-Fi 7 technology, exceptional customer service, and costing no more than current internet packages, customer growth is expected to be exponential. Job Overview We are seeking a motivated and enthusiastic Telesales Agent to join our dynamic team. The ideal candidate will be responsible for reaching out to potential customers, promoting our products and services, and generating leads. This role requires strong communication skills, a persuasive attitude, and the ability to work effectively from home. Responsibilities • Conduct outbound calls to prospective clients to promote products and services., • Build rapport with potential customers and develop a deep understanding of their needs., • Meet or exceed weekly and monthly sales targets and performance metrics., • Maintain accurate records of customer interactions and transactions in our CRM system., • Collaborate with the wider sales and support team to ensure an excellent customer experience., • Engage potential customers in conversation, effectively communicating the benefits of our offerings., • Follow up on leads generated from marketing campaigns and previous customer interactions. Requirements • Proven experience in telesales or other sales role (telecom industry experience is a plus)., • Strong communication skills with the ability to engage, influence, and close sales effectively., • Self-motivated, resilient, and able to work independently in a remote environment., • Familiarity with CRM software, particularly Hubspot is beneficial., • Availability for occasional weekend shifts as needed., • Ability to build rapport with potential customers quickly and effectively., • Excellent organisational skills and attention to detail., • A proactive attitude towards achieving targets and contributing to team success., • Willingness to learn and adapt in a fast-paced environment. The Rewards • £25,000 + Commission + Bonus (OTE £35,000), • 25 days holiday plus Bank Holidays plus Birthday Off, • Company Pension Contribution, • Business Laptop, • Excellent Private Medical and Dental Benefits Package, • £1,500 Employee Referral Scheme, • Enhanced Family Friendly Policies, • Continuous development and Professional Training Please see for more information on our exciting new business! Interested applicants should, in the first instance, submit a CV here, or send it to: Paul Blunt at Connect Fibre . All applications will remain strictly confidential.

AI Reporting & Insights Lead — AI-Powered Analytics & Insights Location: Remote (with flexible core hours) or London, hybrid The Role As AI Reporting & Insights Lead you'll own the intelligence layer of our AI-powered platform—the dashboards, reports, prompts, and templates that transform raw customer data into clarity. This is a unique hybrid role combining AI expertise, analytical rigor, and customer-facing delivery. You'll define what "great AI-powered reporting" looks like and make it repeatable, scalable, and delightful. What You'll Actually DoOwn Core Reporting Infrastructure (40%) • Architect AI-powered reports: Design weekly email summaries, automated dashboards, and report templates using LLM summarization, structured extraction, and embedding-based clustering, • Craft intelligent prompts: Build and maintain the library of system prompts for ticket summarization, theme extraction, sentiment analysis, and qualitative insights, • Define reporting standards: Set quality bars for what makes a great dashboard (agent performance, app store trends, CSAT drivers, topic evolution, etc.), • Deliver bespoke insights: Partner with key accounts to understand analytical needs and build custom AI-powered reports and dashboards, • Simplify the complex: Translate sophisticated AI outputs (embeddings, clusters, anomalies) into executive-ready insights that non-technical users can understand and act on, • Train & enable: Create playbooks and conduct workshops showing customers how to maximize value from Clarity's AI reporting features, • Shape AI reporting features: Partner with Product and Data Science to spec new capabilities—structured output schemas, prompt templates, embedding-based discovery, • Experiment & prototype: Build proof-of-concepts for new report types using Python, pandas, OpenAI APIs, and our data pipelines, • Monitor report health: Track delivery, engagement, and quality metrics; debug when outputs degrade, • Performance tuning: Optimize report generation costs and latency; balance API usage with quality, • 5+ years in analytics roles building customer insights, product analytics, or data-driven reporting, • AI-native experience: Hands-on work building reports or products using LLMs—prompt engineering, structured output generation, embeddings, RAG, summarization pipelines, • Python proficiency: Comfortable with pandas, OpenAI library, API integrations, and data manipulation for prototyping and analysis, • SQL fluency: Can write complex queries and understand data modeling, • Simplification superpower: Exceptional ability to make complex AI concepts and technical outputs understandable to non-technical audiences—you know how to hide the magic while showing the value, • Data storytelling: You know what makes an insight actionable vs. just interesting; you can craft narratives that drive decisions, • Customer empathy: Comfortable presenting to executives, running workshops, and handling ambiguous requirements with patience and clarity, • Experience with text analytics, NLP, or customer experience (CX) analytics, • Background in time-series analysis, anomaly detection, or forecasting, • Prior work at analytics agencies or consulting delivering bespoke reporting, • Exposure to AI infrastructure (vector databases, embeddings, semantic search), • Experience at early-stage startups or as a founding team member About Clarity Clarity is an AI-first startup revolutionizing how companies understand customer feedback. Our platform consolidates feedback from app reviews, support chats, surveys, and social media into actionable insights. Trusted by brands like Grubhub, OpenAI, Dropbox, Uber, and Careem, we turn messy, multi-channel data into structured intelligence that drives real business decisions. We're backed by top investors including Neo, Sukna, Race Capital, Propeller, and Wamda, having raised $12M to date.

Malvern’s core purpose is to provide, with our partners, students from around the world with the opportunities to reach their full potential via access to transformational learning, teaching and support and our mission is to provide international students essential academic and English language skills, cultural experiences and the support they need to thrive in their academic studies, daily life and career development. Our company values are COMMITMENT to, and UNDERSTANDING of, our students, colleagues and partners, FLEXIBILITY, ACCOUNTABILITY AND INTEGRITY in our approach, EXCELLENCE in every aspect of our operations. Job title: Regional Sales Manager, Turkey & CIS (ELT) Department: Sales and Marketing ELT Location/Branch: In-region Position reports to: Global Sales Director (ELT) Length of contract: Permanent Main duties • To drive and deliver annual sales plans for each target source market. Working with the Global Sales Director (ELT) and ELT team members, to build the regional market development and recruitment strategy., • Play a central role in development of agent acquisition, onboarding, activation and performance management., • Manage the student lead and application pipeline, influencing demand generation and conversion as necessary to deliver growth. This will include direct engagement with prospective students, as well as managing the relationship and commercial agreements with agents and other partners., • To market and channel development, to include securing agreements with national sponsorship bodies across the region., • Provide regular reports on sales progress and maintain sales forecasts. To provide market intelligence and performance to business stakeholders in order to support strategic developments., • Recruit, onboard, train and coach team members to the highest calibre, meeting and exceeding required standards of performance and accountability., • Collaborate closely with other Regional Directors and Managers, Director of Sales Operations and the Global Sales Director (ELT) in the EFL division to ensure success., • To work with colleagues in the University Partnerships Division of Malvern International enabling the co-ordination of regional activities, cross-promoting and referring business opportunities., • To liaise with Malvern’s Marketing team to bring global marketing plans to regional delivery, and to provide regular feedback on messaging, programme positioning, pricing and campaign performance., • To work with Sales operations, admissions, and agent support teams to ensure that the pipeline is well-managed, follow-up is timely and efficient, all sales processes are followed, and compliance requirements in student recruitment, admissions and enrolment are met at all times., • Liaise with Finance teams ensuring effective management of regional budgets and cost of acquisition, supporting commission payments and fee collection where required., • To support student arrival and engagement at Malvern teaching centres and to ensure the agent network has a strong understanding of how to promote all relevant partnerships and programmes within the portfolio. Person Specification The Regional Sales Manager, Turkey & CIS position requires an enthusiastic and independent individual with significant regional networks and market understanding. They will be a strong student recruitment professional who is able to build relationships with an extensive network of partners across the region. As such, this individual needs to be highly driven and motivated by a desire to impact the business and disrupt the market in order support Malvern Internationals expansion as they embark on their next phase of growth. • A credible and connected individual, they will have significant networks with agents and feeder schools in the region., • This candidate will have the ability to maximise on an existing customer base, building strong lasting relations., • Creative and ambitious, they will be a thought-leader in their approach to differentiating Malvern International against others in their market., • The successful candidate will be enthusiastic, target-driven, and a strong team player with a flexible approach to work. The candidate will be both excited by and comfortable with international travel to accelerate opportunities and will spend approximately 3 months per year travelling (possible that this may be more in the first 12 – 18 months). Person specification E =Essential D =Desirable Statutory requirements Eligibility to live and work in Turkey or CIS. Meet statutory and organisational child-safeguarding requirements (E) Qualifications • Fluent in English (spoken and written) (E), • Fluency in one or more of the regional languages (D), • Certified training in sales and/or marketing programmes (D), • Degree in business or marketing- related subject and/or from UK University. (D) Experience and knowledge • Good understanding of sales and marketing processes in the international education sector. (E), • Experience of producing sales reports. (E), • Proven track record in delivering against recruitment targets in the international education sphere. (E), • Good understanding of the UK education system (E), • Established relationships with agents and educational consultants in the E Asia region. (E), • Good understanding of UKVI regulations. (E), • Good initial understanding of the international GCSE and Sixth form market. (D), • Experience of recruiting for NCUK International Foundation Year. (D) Skills and abilities • Ability to execute sales plans. (E), • Excellent verbal and written communication skills. (E), • Excellent presentation skills. (E), • Skilled influencer and networker. (E), • Good relationship management and customer service skills. (E), • Ability to work both independently and collaboratively. (E), • Ability to work under pressure and meet tight deadlines. (E), • Effective and efficient planning, organisation, and time management skills (E), • Demonstrated ability to use data to analyse and evaluate marketing strategies and use this to inform future market planning. (D), • Familiar with key social media platforms in the region. (D), • Good PC and database management skills. (E), • Experience in utilisation of a CRM system. (D), • Demonstrated record in managing expenditure within a budget. (D), • Experience in digital marketing. (D) Personal qualities • Has a highly organised approach to work. (E), • Thrives on exceeding sales targets. (E), • Ability to work independently with minimal supervision, as well as demonstrated ability to proactively and effectively work in a team environment. (E), • Acts with integrity at all times. (E), • Is a champion of the benefits and opportunities associated with international education. (E), • Adopts a ‘can-do’ approach offering innovative ways of responding to challenges. (E) This job specification is not exhaustive and may involve the fulfilment of other duties as deemed required by the organisation. This role is subject to a satisfactory enhanced DBS. Please submit your application to

ABOUT US As the innovator in global cruise travel, ___ has been breaking the boundaries of traditional cruising for nearly 60 years. Most notably, the cruise line revolutionized the industry by offering guests the opportunity to design their ideal holiday on their preferred schedule with no assigned dining and entertainment times and no formal dress codes. Today, the company invites guests to 'Experience More at Sea' by providing them with more to see, more to do, more to enjoy, and more value on their holiday. Its fleet of 21 contemporary ships sail to over 400 of the world's most desirable destinations, including Great Stirrup Cay, the company's private island in the Bahamas and its resort destination Harvest Caye in Belize. Norwegian Cruise Line not only provides superior guest service from land to sea but also offers a wide variety of award-winning entertainment and dining options as well as a range of accommodations across the fleet, including solo-traveller staterooms, club balcony suites and The Haven by Norwegian®, the company's ship-within-a-ship concept. For additional information visit ___. Norwegian Cruise Line is a wholly owned subsidiary of Norwegian Cruise Line Holdings Ltd. To learn more, visit ___. BENEFITS • Pension Scheme, • Private Medical, • Development Opportunities, partnered with Dale Carnegie, • Sales Incentive Plan, • 6 weeks - paid sickness, • Discounted Cruise Programme, • 25 days paid holiday + 8 Bank Holidays JOB LOCATION AND LANGUAGE NEED This is a remote role based in the UK. Please note candidates applying for this role must be fluent in both written and spoken Italian & English for this role. BASIC PURPOSE This is a highly driven Sales and Customer Support role where you will be responsible for providing our Direct Guests and Travel Agent Partners with an exceptional standard of customer service, proactively securing bookings and maximising on all sales opportunities. You will service calls globally as part of the Follow the Sun initiative. POSITION RESPONSIBILITIES • You will receive and respond to inbound calls and emails, identifying customer requirements and matching the appropriate cruise with additional services., • You will secure sales through service, whilst meeting and exceeding targets set by your Team Leader around sales conversion, bookings and revenue generation., • Accountable for achieving set KPI’s around call handling, AHT, ASA, AUX code usage., • You will build and maintain relationships with all Trade Partners and Direct Guests., • Action fare quotations and bookings in accordance with company policies, using selling techniques to close the sale within the call., • Maintain product and brand knowledge to aid the close of a sale and any guest queries., • Responsible for securing and processing credit/debit card payment ensuring confidentiality and accuracy of all payment transactions., • Build rapport and be proactive within the call to prevent any need for a second call to the company., • Identify market and sales trends and feeding back to your Team Leader suggesting new initiatives to secure more sales., • Establish and maintain a good working relationship with other team members, guiding, advising and helping others where appropriate enhance service levels., • Consistently maintain high levels of professionalism that reflects a positive image of the product and the brand., • To complete any necessary administration duties accurately and timely., • To maintain departmental standards of dress code, office tidiness, time keeping and attendance, whether working in the office or remotely in a home office., • To comply with all relevant legal regulations to ensure customer confidentiality and contact requests are adhered to. EXPERIENCE • Experience of working in a Sales and Customer Service environment., • Previous experience of working within the travel/cruise industry or within a Contact Centre environment is desirable. COMPETENCIES / SKILLS • Knowledge of typical Contact Centre systems, CRM, Avaya, WFM, booking systems., • You will be a confident, outgoing and flexible individual with a positive attitude and enthusiastic approach, showing passion, interest and commitment., • Excellent communication skills, interpersonal and negotiating ability and the ability to use your own initiative and intuition will be required in the role., • A good level of computer literacy, a high level of attention to detail, plus strong organisational and time management skills, PC literacy in Windows, Outlook, MS Office and other associated applications., • Self-driven, results orientated with a positive dynamic approach. If you do not hear back from us within 10 working days of sending us your application, it means that unfortunately on this occasion, you have been unsuccessful.

ABOUT US As the innovator in global cruise travel, ___ has been breaking the boundaries of traditional cruising for nearly 60 years. Most notably, the cruise line revolutionized the industry by offering guests the opportunity to design their ideal holiday on their preferred schedule with no assigned dining and entertainment times and no formal dress codes. Today, the company invites guests to 'Experience More at Sea' by providing them with more to see, more to do, more to enjoy, and more value on their holiday. Its fleet of 21 contemporary ships sail to over 400 of the world's most desirable destinations, including Great Stirrup Cay, the company's private island in the Bahamas and its resort destination Harvest Caye in Belize. Norwegian Cruise Line not only provides superior guest service from land to sea but also offers a wide variety of award-winning entertainment and dining options as well as a range of accommodations across the fleet, including solo-traveller staterooms, club balcony suites and The Haven by Norwegian®, the company's ship-within-a-ship concept. For additional information visit ___. Norwegian Cruise Line is a wholly owned subsidiary of Norwegian Cruise Line Holdings Ltd. To learn more, visit ___. BENEFITS • Pension Scheme, • Private Medical, • Development Opportunities, partnered with Dale Carnegie, • Sales Incentive Plan, • 6 weeks - paid sickness, • Discounted Cruise Programme, • 25 days paid holiday + 8 Bank Holidays JOB LOCATION AND LANGUAGE NEED This is a remote role based in the UK. Please note candidates applying for this role must be fluent in both written and spoken French & English for this role. BASIC PURPOSE This is a highly driven Sales and Customer Support role where you will be responsible for providing our Direct Guests and Travel Agent Partners with an exceptional standard of customer service, proactively securing bookings and maximising on all sales opportunities. You will service calls globally as part of the Follow the Sun initiative. POSITION RESPONSIBILITIES • You will receive and respond to inbound calls and emails, identifying customer requirements and matching the appropriate cruise with additional services., • You will secure sales through service, whilst meeting and exceeding targets set by your Team Leader around sales conversion, bookings and revenue generation., • Accountable for achieving set KPI’s around call handling, AHT, ASA, AUX code usage., • You will build and maintain relationships with all Trade Partners and Direct Guests., • Action fare quotations and bookings in accordance with company policies, using selling techniques to close the sale within the call., • Maintain product and brand knowledge to aid the close of a sale and any guest queries., • Responsible for securing and processing credit/debit card payment ensuring confidentiality and accuracy of all payment transactions., • Build rapport and be proactive within the call to prevent any need for a second call to the company., • Identify market and sales trends and feeding back to your Team Leader suggesting new initiatives to secure more sales., • Establish and maintain a good working relationship with other team members, guiding, advising and helping others where appropriate enhance service levels., • Consistently maintain high levels of professionalism that reflects a positive image of the product and the brand., • To complete any necessary administration duties accurately and timely., • To maintain departmental standards of dress code, office tidiness, time keeping and attendance, whether working in the office or remotely in a home office., • To comply with all relevant legal regulations to ensure customer confidentiality and contact requests are adhered to. EXPERIENCE • Experience of working in a Sales and Customer Service environment., • Previous experience of working within the travel/cruise industry or within a Contact Centre environment is desirable. COMPETENCIES / SKILLS • Knowledge of typical Contact Centre systems, CRM, Avaya, WFM, booking systems., • You will be a confident, outgoing and flexible individual with a positive attitude and enthusiastic approach, showing passion, interest and commitment., • Excellent communication skills, interpersonal and negotiating ability and the ability to use your own initiative and intuition will be required in the role., • A good level of computer literacy, a high level of attention to detail, plus strong organisational and time management skills, PC literacy in Windows, Outlook, MS Office and other associated applications., • Self-driven, results orientated with a positive dynamic approach. If you do not hear back from us within 10 working days of sending us your application, it means that unfortunately on this occasion, you have been unsuccessful.

ABOUT US As the innovator in global cruise travel, ___ has been breaking the boundaries of traditional cruising for nearly 60 years. Most notably, the cruise line revolutionized the industry by offering guests the opportunity to design their ideal holiday on their preferred schedule with no assigned dining and entertainment times and no formal dress codes. Today, the company invites guests to 'Experience More at Sea' by providing them with more to see, more to do, more to enjoy, and more value on their holiday. Its fleet of 21 contemporary ships sail to over 400 of the world's most desirable destinations, including Great Stirrup Cay, the company's private island in the Bahamas and its resort destination Harvest Caye in Belize. Norwegian Cruise Line not only provides superior guest service from land to sea but also offers a wide variety of award-winning entertainment and dining options as well as a range of accommodations across the fleet, including solo-traveller staterooms, club balcony suites and The Haven by Norwegian®, the company's ship-within-a-ship concept. For additional information visit ___. Norwegian Cruise Line is a wholly owned subsidiary of Norwegian Cruise Line Holdings Ltd. To learn more, visit ___. BENEFITS • Pension Scheme, • Private Medical, • Development Opportunities, partnered with Dale Carnegie, • Sales Incentive Plan, • 6 weeks - paid sickness, • Discounted Cruise Programme, • 25 days paid holiday + 8 Bank Holidays JOB LOCATION AND LANGUAGE NEED This is a remote role based in the UK. Please note candidates applying for this role must be fluent in both written and spoken German & English for this role. BASIC PURPOSE This is a highly driven Sales and Customer Support role where you will be responsible for providing our Direct Guests and Travel Agent Partners with an exceptional standard of customer service, proactively securing bookings and maximising on all sales opportunities. You will service calls globally as part of the Follow the Sun initiative. POSITION RESPONSIBILITIES • You will receive and respond to inbound calls and emails, identifying customer requirements and matching the appropriate cruise with additional services., • You will secure sales through service, whilst meeting and exceeding targets set by your Team Leader around sales conversion, bookings and revenue generation., • Accountable for achieving set KPI’s around call handling, AHT, ASA, AUX code usage., • You will build and maintain relationships with all Trade Partners and Direct Guests., • Action fare quotations and bookings in accordance with company policies, using selling techniques to close the sale within the call., • Maintain product and brand knowledge to aid the close of a sale and any guest queries., • Responsible for securing and processing credit/debit card payment ensuring confidentiality and accuracy of all payment transactions., • Build rapport and be proactive within the call to prevent any need for a second call to the company., • Identify market and sales trends and feeding back to your Team Leader suggesting new initiatives to secure more sales., • Establish and maintain a good working relationship with other team members, guiding, advising and helping others where appropriate enhance service levels., • Consistently maintain high levels of professionalism that reflects a positive image of the product and the brand., • To complete any necessary administration duties accurately and timely., • To maintain departmental standards of dress code, office tidiness, time keeping and attendance, whether working in the office or remotely in a home office., • To comply with all relevant legal regulations to ensure customer confidentiality and contact requests are adhered to. EXPERIENCE • Experience of working in a Sales and Customer Service environment., • Previous experience of working within the travel/cruise industry or within a Contact Centre environment is desirable. COMPETENCIES / SKILLS • Knowledge of typical Contact Centre systems, CRM, Avaya, WFM, booking systems., • You will be a confident, outgoing and flexible individual with a positive attitude and enthusiastic approach, showing passion, interest and commitment., • Excellent communication skills, interpersonal and negotiating ability and the ability to use your own initiative and intuition will be required in the role., • A good level of computer literacy, a high level of attention to detail, plus strong organisational and time management skills, PC literacy in Windows, Outlook, MS Office and other associated applications., • Self-driven, results orientated with a positive dynamic approach. If you do not hear back from us within 10 working days of sending us your application, it means that unfortunately on this occasion, you have been unsuccessful.

ABOUT US As the innovator in global cruise travel, ___ has been breaking the boundaries of traditional cruising for nearly 60 years. Most notably, the cruise line revolutionized the industry by offering guests the opportunity to design their ideal holiday on their preferred schedule with no assigned dining and entertainment times and no formal dress codes. Today, the company invites guests to 'Experience More at Sea' by providing them with more to see, more to do, more to enjoy, and more value on their holiday. Its fleet of 21 contemporary ships sail to over 400 of the world's most desirable destinations, including Great Stirrup Cay, the company's private island in the Bahamas and its resort destination Harvest Caye in Belize. Norwegian Cruise Line not only provides superior guest service from land to sea but also offers a wide variety of award-winning entertainment and dining options as well as a range of accommodations across the fleet, including solo-traveller staterooms, club balcony suites and The Haven by Norwegian®, the company's ship-within-a-ship concept. For additional information visit ___. Norwegian Cruise Line is a wholly owned subsidiary of Norwegian Cruise Line Holdings Ltd. To learn more, visit ___. BENEFITS • Pension Scheme, • Private Medical, • Development Opportunities, partnered with Dale Carnegie, • Sales Incentive Plan, • 6 weeks - paid sickness, • Discounted Cruise Programme, • 25 days paid holiday + 8 Bank Holidays JOB LOCATION AND LANGUAGE NEED This is a remote role based in the UK. Please note candidates applying for this role must be fluent in both written and spoken Hebrew & English for this role. BASIC PURPOSE This is a highly driven Sales and Customer Support role where you will be responsible for providing our Direct Guests and Travel Agent Partners with an exceptional standard of customer service, proactively securing bookings and maximising on all sales opportunities. You will service calls globally as part of the Follow the Sun initiative. POSITION RESPONSIBILITIES • You will receive and respond to inbound calls and emails, identifying customer requirements and matching the appropriate cruise with additional services., • You will secure sales through service, whilst meeting and exceeding targets set by your Team Leader around sales conversion, bookings and revenue generation., • Accountable for achieving set KPI’s around call handling, AHT, ASA, AUX code usage., • You will build and maintain relationships with all Trade Partners and Direct Guests., • Action fare quotations and bookings in accordance with company policies, using selling techniques to close the sale within the call., • Maintain product and brand knowledge to aid the close of a sale and any guest queries., • Responsible for securing and processing credit/debit card payment ensuring confidentiality and accuracy of all payment transactions., • Build rapport and be proactive within the call to prevent any need for a second call to the company., • Identify market and sales trends and feeding back to your Team Leader suggesting new initiatives to secure more sales., • Establish and maintain a good working relationship with other team members, guiding, advising and helping others where appropriate enhance service levels., • Consistently maintain high levels of professionalism that reflects a positive image of the product and the brand., • To complete any necessary administration duties accurately and timely., • To maintain departmental standards of dress code, office tidiness, time keeping and attendance, whether working in the office or remotely in a home office., • To comply with all relevant legal regulations to ensure customer confidentiality and contact requests are adhered to. EXPERIENCE • Experience of working in a Sales and Customer Service environment., • Previous experience of working within the travel/cruise industry or within a Contact Centre environment is desirable. COMPETENCIES / SKILLS • Knowledge of typical Contact Centre systems, CRM, Avaya, WFM, booking systems., • You will be a confident, outgoing and flexible individual with a positive attitude and enthusiastic approach, showing passion, interest and commitment., • Excellent communication skills, interpersonal and negotiating ability and the ability to use your own initiative and intuition will be required in the role., • A good level of computer literacy, a high level of attention to detail, plus strong organisational and time management skills, PC literacy in Windows, Outlook, MS Office and other associated applications., • Self-driven, results orientated with a positive dynamic approach. If you do not hear back from us within 10 working days of sending us your application, it means that unfortunately on this occasion, you have been unsuccessful.

In a Nutshell We have a fantastic opportunity for a Senior Quantity Surveyor to join our team within Vistry South East, at our office in Caterham, Surrey. As our Senior Quantity Surveyor, you will work within our wider Commercial, Estimating and Buying team, you will be responsible for supervising, managing and advising on the financial and contractual aspects of multiple construction projects. You will take responsibility for the execution of the Quantity Surveying function on allocated contract/s, in order to fulfil the requirements of the Company in maximising quality of service and profitability. You will provide a range of cost control and financial reporting duties across all aspects of construction work undertaken by the company. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality HNC / HND in Surveying or equivalent Proven experience as a PQS / SQS / Commercial lead working within a residential house builder (dependent on position level) Experience maybe gained from a similar position or promotion A good understanding or building regulations and legal obligations A good knowledge or construction methods and materials Strong mathematical and IT ability Ability to assess and analyse information Good business sense Good understanding of budget management Negotiating and networking skills Excellent communications skills Able to work under pressure, and accept criticism of work Good team working skills Accurate with an eye for detail A methodical approach Desirable Degree in Surveying or similar Working towards being a Member of the Chartered Institute of Building (CIOB), or Royal Institute of Chartered Surveyors (RICS) More about the Senior Quantity Surveyor role Lead, support and coach your direct reports and the wider team to support their growth and development. Be active in the recruitment of new starters to the team and then throughout the employee life cycle, including holding development reviews and succession planning exercises. Working closely with other departments, including Land, Development and Construction, you will attend design meetings to advise on all areas that may have a cost implication. Recognise and advise Site Managers on delays, extensions of time and loss and/or expense and ensuring relevant notices are issued. Attend development meetings when appropriate, contract pre-start and subcontract package review meetings. Upon receipt of Contract Documentation, you will be responsible for checking all contract drawings to identify errors, omissions, anomalies and areas where unnecessary cost may arise. Receive initial tender information and assist in the preparation of the proposed tender lists and updating of subsequent procurement programmes. Distribute design information packages and tender drawings, whilst preparing all tender documentation and letters including carrying out preliminary checks on subcontractors Preparing construction cost analysis, which includes analysis of quotations resulting from the tender enquiry, requesting additional and outstanding information as required. Assess site staffing levels and build programmes with the Construction Director to ascertain preliminary costs, including collating all cost information and preparing the start on site budget. Arrange and adjudicate budget settlement meetings, with the support of the wider Commercial team. Place subcontractor orders, including interviews and checking references on selected subcontractors. You will then negotiate the contract sum within the budget, including finalising costs to cover all late variations. Issue variation orders and development changes alongside providing cost advice on major variations prior to issue. You will issue revised contract drawings to subcontractors; negotiating the cost of variations including liaising between Buyers and Build Managers. You will provide a full range of pricing information for purchaser's extras. Check all costs posted to each contract, collate and reconcile all costs resulting from subcontract works, variation orders, site instructions, material order and preliminary / running costs. This will include providing monthly analysis of costs and identify possible areas of over expenditure at future dates. Check and arrange subcontractor payments, obtaining necessary authorisation for passing payments for all elements of subcontractor works. You will agree final accounts with subcontractors, ensuring all works have been carried out within budget and analysing costs to assist on future estimates. Take responsibility for the preparation of documents for the basis of external valuation with the client's agent (CSA, Stage payment schedule, Tick offs). Keep the RAMS schedule updated and issued to all relevant parties. Preparation of financial reports including: Internal Valuations/CVRs and subcontract liability reports in accordance with schedule of accounting period end dates and deadlines. Margin Analysis reports. Commercial Analysis (final margin) forecasts and Cost to Complete forecasts. Cash Flow forecasts. Turnover forecasts. De-brief reports. Place and issue sub-contract orders in accordance with Group Policy and Commercial Best Practice to budget and within programme requirements. Attend and minute all sub-contract order adjudication meetings. Compile reports on contract letting vs. estimate for each site periodically, as required. Liaise with build department on sub-contractors' performance and compliance with order conditions. Ability to deal with complex consortium sites and attend relevant meetings. Complete sub-contract orders to accord with site programmed build requirements in accordance with Group Policy and Group Rebate schemes and fully adjudicate prior to issue of documentation. Set up and regularly review with the site management team the PPQA tick sheet to facilitate sub-contract contract work payment. To liaise with company management and provide all necessary forecast and site budget information to meet the business's reporting requirements. Control and report post contract cost movements per development every month. Update CV1 and CV2 site specific reports and provide details of all 'unscheduled' and 'scheduled' order revisions i.e. Site Instructions and site purchase orders. To provide such monthly reporting as required by the Commercial Manager. Review professional fee provisions and statutory service cost, and credits, with the technical department. Ensure invoices/applications for payments are processed in accordance with Vistry Group Standard Terms and Conditions of Contract. Immediately advise management of notification of impending claim or legal action arising from a disputed claim or payment from a Sub-Contractor/service provider. Where necessary, determine a sub-contract order in accordance with Standard Terms and Conditions of Employment and liaise with Build Department in this respect. Diligently use the Vistry Group construction system to manage site project administration, including orders, variations, valuations, etc. Finally, let's tell you a bit more about us We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empowerus to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. #LI-HA1 TPBN1_UKTJ

AI Platform Lead We are looking for an AI Platform Lead. Data is core to our mission at Funding Circle to build a better financial world as well as being our key asset that everyone across the organisation has a part to play in making sure that we look after it, allowing us to better support our customers. Our central data team lives in our Tech org and reports to the VP of Data. In order to strengthen our data maturity and become truly data driven we are committed to: • Building a strong data culture where data is treated as an asset, • Empowering our circlers to become highly data fluent and confident self serve users, • Enhancing our world class data platform, • Creating data products across all domains, • Define and drive the technical strategy and roadmap for Funding Circle's AI platform, enabling the creation, deployment, and management of GenAI applications and agents., • Architect, build, maintain cloud-based infrastructure for hosting and serving AI (ML and GenAI) models and applications., • Develop and design tooling and frameworks to standardise AI development, implement systems for central discovery, monitoring, and governance of AI agents, and lead the technical evaluation and integration of third-party AI tools., • Work closely with stakeholders (Product, Data Science, Engineering, Security, Legal) to ensure the platform meets business needs and embed Funding Circle's Responsible AI framework into the platform's design and operation., • Act as a subject matter expert on AI platforms and infrastructure, establish best practices, share knowledge, potentially mentor other engineers, and stay current with the latest AI/ML technologies., • AI/ML platform and integration expertise : Understanding and hands-on experience with LLM based applications and related technologies (e.g. RAG, vector databases, agent frameworks). Experience managing and deploying AI Agent and Knowledge Management systems (Glean, AgentSpace, Amazon Q, Writer, Sana etc.), • Cloud and infrastructure engineering : Proven ability to design, build, and operate scalable, secure systems on cloud platforms, using Infrastructure as Code, containerisation, serverless, data storage., • Application development : The design and implementation of full-stack applications and strong programming skills., • Collaboration and communication : Excellent ability to work effectively in cross-functional teams, manage stakeholders, and clearly explain complex technical ideas to both technical and non-technical audiences., • Problem-solving and initiative : Strong analytical and troubleshooting skills with a practical, results-oriented approach, the ability to navigate ambiguity, take ownership, and drive initiatives forward autonomously. At Funding Circle we are committed to building diverse teams so please apply even if your past experience doesn't align perfectly with the requirements. Want to learn more? • And we're still evolving! Our award-winning multi-product platform is solving more SME finance challenges than ever before. We think big, rally together and meet the needs of SME customers like no other. Why join us? At Funding Circle, we celebrate and support the differences that make you, you. We're proud to be an equal-opportunity workplace and affirmative-action employer. We truly believe that diversity makes us better . As a flexible-first employer we offer hybrid working at Funding Circle, and we've long believed in a 'best of both' approach to in-office collaboration and non-office days. We expect our teams to be in our London office two times a week, where you can take advantage of our newly refurbished hybrid working space, barista made coffee and subsidised lunches (via JustEat) every day! We back our Circlers to build their own incredible career, making a difference to small businesses every day. Our Circler proposition is designed to support employees both in and out of work, and it is anchored around four pillars: Health, Wealth, Development & Lifestyle. A few highlights: • Health: Private Medical Insurance through Aviva, Dental Insurance through Bupa, MediCash, access to free online therapy sessions and exclusive discounts with Hertility for reproductive health support., • Wealth: Octopus Money Coach, free mortgage advisor partnership and discounts across numerous retailers through Perks at Work., • Development: Dedicated annual learning allowance and full access to internal learning platform. Ready to make a difference? We'd love to hear from you.

Are you a passionate and service-driven Property Manager who enjoys building long-term relationships with clients? Do you have experience in managing reactive and planned maintenance, with the ability to juggle numerous priorities? We are excited to be supporting a growing and well-respected estate agency in Edgbaston in their search for a Property Manager, with a strong focus on customer relations. This is a fantastic opportunity to join a supportive and professional team, where your ability to build rapport with clients, coordinate property maintenance, and ensure compliance will be highly valued. In this varied Property Manager role, you will oversee all aspects of maintenance via Jupix software (PropertyFile), handle block management issues, and coordinate safety certificates and access arrangements. You will also take ownership of selective licensing applications and amendments, utility notifications and void billing. With your excellent organisational skills, youll manage mid-term inspections, contractor relationships, rent increase notices (Section 13), and the administration of tenancy addendums, acting as a key point of contact for tenants and landlords. You will also be responsible for handling minor tenant complaints, onboarding new property portfolios, and providing out-of-hours emergency support on a rota basis. To succeed as a Property Manager in this busy estate agent, you will need excellent communication skills, solid knowledge of lettings regulations, and the ability to juggle competing priorities with ease. A background in a customer-focused property environment is essential, as is a flexible approach to ensure tenants and landlords receive the highest level of service. In return, you will receive a competitive salary of up to £35,000 (dependent on experience) and a generous benefits package including free parking in modern offices in Edgbaston, with the opportunity to be part of a collaborative and fast-growing business. SimkissGuy Recruitment is acting as a recruitment agency for the purpose of this vacancy. By sending your CV to us, you hereby consent for us to contact you in relation to recruitment. We are an equal opportunities employer who welcomes applications from all. We will be in touch within 3 working days if we would like to discuss your CV and experience further. If you do not hear from us within that time then you have unfortunately been unsuccessful in your application for this particular vacancy. We would welcome further applications from you for roles that may be more suited to your skills and experience. TPBN1_UKTJ

Recruit4staff are representing a leading manufacturer in their search for a Field Service Engineer to work primarily covering the Midlands region Job Details: Pay: Up to £53,000 per annum Hours of Work: Monday to Friday, Days role, 40 hours per week (flexibility required) Duration: Permanent Benefits: Company car, 25 days holiday plus bank holidays Job Role: As a Field Service Engineer , you will support customers across the United Kingdom and occasionally overseas, ensuring that our clients high-speed packaging machines are maintained to an excellent standard and run at greater than 98% efficiency. The Field Service Engineer will be responsible for the installation, commissioning, maintenance, and repair of packaging equipment at customer sites while maintaining the highest safety standards. This role involves regular travel across the Midlands region, UK-wide, and occasional overseas travel. Essential Skills, Experience, or Qualifications: Extensive experience installing, maintaining, and repairing electromechanical machinery Knowledge and practical experience of PLCs and mechatronic systems Flexibility for frequent travel and overnight stays when required Minimum Level 3 NVQ in Electrical Engineering or equivalent Advantageous Skills, Experience, or Qualifications Project management experience LEAN and Six Sigma experience Commutable From: Derbyshire, Leicestershire, Lincolnshire, Northamptonshire, Nottinghamshire, Rutland, Bristol Similar Job Titles: Field Engineer, Service Engineer, Field Technician, Service Technician, Electrical Engineer, Technician For further information about this and other positions please apply now. This vacancy is being advertised on behalf of Recruit4staff who are operating as a recruitment agency, agent, agencies, employment agency or employment business. TPBN1_UKTJ

Field Sales Representative / Sub Agent Sales Salary: Commission only and uncapped earnings per annum - typical earnings between £30,000 - £60,000 per annum Location: Scotland (travel to locations across Scotland) Our client is a sales company based in Scotland, calling on Garden Centres, Wholesalers and Discounters across Scotland. This is a full-time on-site role for a Sub Agent in Sales located in Scotland. The Sub Agent will be responsible for generating sales, providing excellent customer service and troubleshooting. They will also be tasked with communicating effectively with clients and internal teams, as well as participating in training sessions to enhance product knowledge and sales techniques. This is a commission-only position with unlimited potential earnings. Applicants will require their own transport and be effective in time management. Ideal Candidate: Strong communication skills. Exceptional Customer Service and Sales skills. Experience in the Sales industry. Ability to participate in and benefit from training programs. Proven track record of meeting and exceeding sales targets. Strong organizational and time management skills. Proficient in using sales apps within iPads. Available to attend sales meetings as and when required. Benefits on Offer : Commission only with uncapped earning potential. Ongoing training and support provided. Flexible working hours. Ability to work independently while being part of a supportive team. Potential for career progression within the company. Key Responsibilities : Generate new sales opportunities and maintain existing client relationships. Provide top-quality customer service and address client inquiries effectively. Collaborate with internal teams to enhance service delivery. Participate in training sessions to continually improve product knowledge and sales techniques. Utilise effective time management to meet and exceed sales targets. Please apply with an up-to-date CV and our client will be in touch. TPBN1_UKTJ