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Customer support agent jobs in United Kingdom

Are you a business? Hire customer support agent candidates in United Kingdom

  • Customer Service Assistant
    Customer Service Assistant
    1 month ago
    £2500–£4500 monthly
    Full-time
    London

    Ann Real B Estate is seeking a dedicated and enthusiastic Customer Service Assistant ( Remote Work ) to join our team in London. In this vital role, you will be the first point of contact for our clients, providing exceptional support and ensuring a smooth experience throughout their real estate journey. Interested Candidates should send their resume and cover letter Key Responsibilities: • Respond promptly and professionally to client inquiries via phone, email, and in-person., • Assist clients with property viewings, appointments, and general information., • Maintain accurate and up-to-date client records and property databases., • Support real estate agents with administrative tasks and transaction coordination., • Resolve client issues and complaints efficiently and courteously., • Provide information about our services and properties. What We Are Looking For: • Proven experience in a customer service role, preferably within the real estate sector., • Excellent communication and interpersonal skills, both written and verbal., • Strong organizational abilities and attention to detail., • A proactive and problem-solving attitude., • Proficiency in standard office software (e.g., MS Office Suite)., • Ability to work effectively in a fast-paced environment and as part of a team. Join Ann Real B Estate and contribute to a team dedicated to delivering outstanding service in the property market.

    Immediate start!
    Easy apply
  • Self-Employed Sales Executive – Steel Buildings
    Self-Employed Sales Executive – Steel Buildings
    2 days ago
    Full-time
    London

    Self-Employed Sales Executive – Steel Buildings About South West Steel Buildings South West Steel Buildings Ltd is a growing supplier of British-manufactured steel buildings, providing solutions for the agricultural, commercial and industrial sectors. We supply buildings ranging from agricultural storage buildings and workshops through to industrial units and larger commercial projects. As we continue to grow, we are looking for a motivated and commercially minded Self-Employed Sales Executive to generate new business and develop their own customer base. This is a self-employed, commission-only opportunity with no basic salary. Commission is uncapped and directly linked to sales generated. The Opportunity This role would suit an experienced salesperson who wants the freedom of self-employment combined with the earning potential of selling high-value products. You will be responsible for identifying and developing your own sales opportunities, with potential customers including: • Farmers and agricultural businesses, • Agricultural contractors, • Property developers, • Builders and construction companies, • Commercial property owners, • Industrial businesses, • Landowners and investors Projects can range from smaller workshops and storage buildings through to substantial agricultural and industrial developments. You don't necessarily need previous steel-building experience. Experience within agriculture, construction, building materials, machinery, property or high-value B2B sales would be particularly beneficial. Product and technical support will be provided by South West Steel Buildings. Commission 5% commission on qualifying net sales generated by you, excluding VAT. There is no commission ceiling. For illustration: £25,000 project = £1,250 commission £50,000 project = £2,500 commission £100,000 project = £5,000 commission These examples illustrate the commission calculation only and are not guaranteed earnings. Full commission terms, including when commission becomes payable, will be provided as part of the Sales Agent Agreement. What You'll Be Doing Your primary responsibility will be generating new business for South West Steel Buildings. This may include: • Prospecting and identifying potential customers, • Telephone-based business development, • Developing relationships with farmers, builders and developers, • Networking within the agricultural and construction industries, • Following up prospective projects, • Discussing initial building requirements with customers, • Maintaining relationships with prospective customers, • Developing repeat and referral business, • Working alongside SWSB to progress opportunities from initial enquiry through to order You will not be expected to carry out structural design or engineering calculations. Our team and manufacturing partners will provide support with building design, specifications, drawings and quotations where required, allowing you to concentrate on developing relationships and winning business. Who We're Looking For We're particularly interested in people who are confident speaking to business owners and decision-makers. You may already have experience selling: • Agricultural machinery or equipment, • Building materials, • Roofing or cladding, • Steel or structural products, • Commercial construction products, • Industrial products, • Property or construction services However, attitude and sales ability are more important than having worked specifically within the steel-building industry. You'll need to be: • Confident generating your own opportunities, • Comfortable with telephone prospecting and cold calling, • Able to build long-term customer relationships, • Self-motivated and organised, • Commercially minded, • Comfortable working independently, • Professional when representing South West Steel Buildings Why Work With SWSB? This isn't about selling hundreds of low-value products every month. Steel buildings are high-value purchases, meaning individual successful projects can generate substantial commission. You'll have access to: • British-manufactured steel building systems, • Competitive pricing, • Fast quotation capabilities, • Technical and design support, • Agricultural, commercial and industrial markets, • Supply-only and supply-and-erect solutions, • High-value project opportunities, • Uncapped 5% commission Most importantly, we're looking for someone who wants to build a territory and customer base over the long term, rather than simply work through a list of leads. Important – Self-Employed Position This is a self-employed, commission-only sales opportunity. There is no basic salary or guaranteed level of earnings. The successful applicant will operate on a self-employed basis and will be responsible for their own tax, National Insurance and other obligations associated with self-employment. Commission and lead ownership arrangements will be clearly defined within a written Sales Agent Agreement before commencing. If you're an experienced salesperson who enjoys developing your own business, building relationships and earning directly from the results you produce, we'd like to hear from you.

    Immediate start!
    No experience
    Easy apply
  • Business Development & Client Acquisition Executive
    Business Development & Client Acquisition Executive
    2 days ago
    £12.71 hourly
    Part-time
    Ilford

    Company: Rothstone Accountants Employment Type: Part-Time Working Hours: Monday to Friday, 10:00am–2:00pm Hours: 20 hours per week Pay: £12.71 per hour Commission: 10% of qualifying first-year fees from new clients successfully introduced to Rothstone Location: Ilford About Rothstone Accountants Rothstone Accountants is a growing accountancy practice supporting individuals, sole traders and businesses with a range of accounting, tax and financial services. As we continue to grow, we are looking for a confident, motivated and personable Business Development & Client Acquisition Executive to help us identify new business opportunities, generate leads and build relationships with prospective clients and referral partners. This is an ideal role for someone who enjoys speaking to people, building relationships and working towards targets. You do not need to be an accountant, as technical accounting queries can be passed to the relevant members of the Rothstone team. The Role The primary purpose of this role is to generate new business for Rothstone through outbound calls, lead generation, follow-ups, networking and marketing activities. You will be responsible for identifying potential clients, making initial contact, understanding their requirements and introducing them to Rothstone's services. Where appropriate, you will arrange consultations or pass qualified prospects to a senior member of the team to complete the onboarding process. Alongside your hourly wage, you will have the opportunity to earn uncapped commission based on the new clients you successfully bring to the firm. Key Responsibilities · Make outbound calls to prospective businesses and individuals who may require accounting or tax services. · Identify and research potential new clients. · Generate leads through sources such as Companies House, LinkedIn, Google, business directories and other appropriate platforms. · Contact prospects through telephone, email, LinkedIn and other approved communication channels. · Introduce potential clients to Rothstone and explain our services. · Identify prospective clients' accounting requirements and qualify opportunities. · Arrange consultations and meetings for interested prospects. · Follow up prospective clients who have received quotations or previously expressed an interest in Rothstone. · Re-engage previous enquiries and potential clients. · Maintain regular contact with leads throughout the sales process. · Build relationships with potential referral partners such as mortgage brokers, estate agents, solicitors, consultants and other businesses. · Promote the Rothstone Referral Scheme to suitable businesses, clients and professional contacts. · Assist with social media, email campaigns and other marketing initiatives. · Help develop ideas and campaigns to increase Rothstone's visibility and attract new clients. · Maintain accurate records of calls, leads, follow-ups, meetings and conversions. · Update the company's CRM or lead-tracking system. · Provide regular updates on business development activity and results. · Work closely with Rothstone's accountants and management team to ensure prospective clients receive a professional and consistent experience. Commission Structure: In addition to the hourly wage, the successful candidate will be eligible to receive: 10% commission on qualifying first-year fees generated from new clients personally sourced and successfully introduced to Rothstone. For example: If you introduce a new client whose qualifying first-year fees are £1,200, your commission would be: £120 If you generate £10,000 of qualifying new client fees: £1,000 commission There is no fixed limit on the amount of commission that can be earned. Commission will be calculated on qualifying fees actually received by Rothstone, excluding VAT, refunds, disbursements and third-party charges, and will be subject to the company's commission policy and employment terms. Referral Scheme: The successful candidate will also help develop Rothstone's wider referral network. This will involve identifying businesses and individuals who may regularly come across people requiring accountancy services and introducing them to the Rothstone Referral Scheme. The objective is to develop long-term relationships with referral partners who can regularly introduce new clients to Rothstone. Key Performance Indicators Performance may be measured against areas including: · Number of outbound calls made. · Number of new prospects contacted. · Number of qualified leads generated. · Number of consultations or meetings booked. · Number of quotations followed up. · Number of new clients successfully acquired. · Value of new annual client fees generated. · Number of new referral partnerships established. · Quality and accuracy of CRM/lead records. Targets will be realistic and reviewed regularly with management. About You We are looking for someone who is: · Confident speaking to new people over the telephone. · Friendly, professional and persuasive. · Comfortable making outbound and cold calls. · Able to build rapport quickly. · Motivated by achieving targets and earning commission. · Organised and able to manage follow-ups effectively. · Comfortable using email, Microsoft Office and online platforms. · Able to work independently and manage their own workload. · Persistent without being overly aggressive when selling. · Professional when representing Rothstone. · Interested in sales, marketing and business development. Desirable Experience Previous experience in any of the following would be beneficial but is not essential: · Business development. · Telesales. · Lead generation. · Account management. · Recruitment. · Customer service. · Marketing. · Appointment setting. · Financial or professional services. · Accountancy or bookkeeping firms. Full guidance on Rothstone's services and how to identify suitable prospective clients will be provided. What Rothstone Offers · Part-time weekday working hours of 10:00am–2:00pm. · £12.71 per hour basic pay. · 10% commission on qualifying new business generated. · Uncapped commission potential. · Training on Rothstone's services and client offering. · Opportunity to develop experience in sales, marketing and business development. · Exposure to a growing professional services business. · Opportunity for the role and responsibilities to grow as Rothstone expands. Working Hours: Monday–Friday 10:00am–2:00pm 20 hours per week This position may suit someone looking for school-hours employment, a part-time business development position or an opportunity to build a career in sales and professional services. Job Purpose Ultimately, your role is simple: Create conversations, develop relationships and bring new clients to Rothstone. We are looking for someone who can become a key part of Rothstone's growth by consistently identifying new opportunities and turning prospects into long-term clients.

    Immediate start!
    Easy apply
  • Lettings Negotiator
    Lettings Negotiator
    21 days ago
    £3000–£6000 monthly
    Full-time
    London

    Lettings AgentLocation: Camden, London (next to Camden Road Station)Are you ambitious, confident, and looking to build a successful career in property?We are looking for motivated individuals to join our growing team as a Lettings Agent. Whether you’re already working in sales or looking to break into the property industry, this is an excellent opportunity to learn valuable skills, gain hands-on experience, and develop a rewarding career.Our office is based in the heart of Camden, right next to Camden Road Station, with a supportive team environment focused on helping each other succeed.What You’ll Be DoingMarketing available properties to prospective tenants and landlords.Speaking with clients and understanding their property requirements.Booking appointments and consultations with potential clients.Conducting free property consultations and advising clients on their options.Building and maintaining strong relationships with landlords and tenants.Following up on enquiries and generating new business opportunities.Working closely with an experienced team to achieve results.What We’re Looking ForExcellent communication skills.A positive attitude and willingness to learn.Confidence when speaking with clients.Strong work ethic and self-motivation.An interest in property, sales, and customer service.Previous experience is helpful but not essential as full training is provided.What We OfferFull training and ongoing support.A friendly and driven team environment.Career progression opportunities.Modern office location next to Camden Road Station.The opportunity to develop valuable sales and property experience.EarningsThis is a commission-based position with realistic earnings of £3,000–£6,000+ per month, depending on performance. There is no cap on earnings, making it an excellent opportunity for individuals who are motivated by results and personal growth.If you’re passionate about property, enjoy working with people, and want the opportunity to learn while building your income, we’d love to hear from you.

    No experience
    Easy apply
  • Security Agent
    Security Agent
    1 month ago
    £35000–£40000 yearly
    Full-time
    Harringay Warehouse District, London

    Tenant Support & Rent Resolution Officer About the Role We are looking for a confident, resilient and professional individual to help reduce rent arrears by working directly with tenants across our portfolio. This is not a debt collection or enforcement role. Instead, you will visit tenants in person, understand the reasons behind outstanding rent, assist them in resolving issues (particularly Housing Benefit and Universal Credit claims), and encourage prompt payment where appropriate. The successful candidate will be comfortable working independently, visiting multiple properties each day, and dealing with people from a wide range of backgrounds. They must be able to remain calm under pressure, communicate with authority, and build respect through professionalism. Key Responsibilities • Visit tenants with outstanding rent balances., • Discuss rent arrears in a firm, respectful and professional manner., • Identify the reason for non-payment., • Assist tenants with Housing Benefit and Universal Credit issues where appropriate., • Liaise with local authorities and support organizations to help resolve benefit delays., • Encourage tenants to make payments or agree realistic repayment plans., • Record detailed notes following every visit., • Provide regular updates to the office., • Escalate serious concerns or safeguarding issues., • Build positive working relationships while protecting the landlord's interests. Requirements • Excellent communication and interpersonal skills., • Confident dealing with difficult conversations., • Calm under pressure and able to manage conflict professionally., • Assertive without being aggressive., • Strong problem-solving ability., • Organised and able to work independently., • Full UK driving licence., • Own vehicle required., • Good understanding of Housing Benefit and Universal Credit is desirable, although training can be provided., • Previous experience in housing, property management, tenancy support, enforcement support, security, customer service, policing, military or similar roles would be advantageous., • Able to work over time or early hours, weekends when required. Ideal Candidate The ideal candidate is someone who naturally commands respect through their confidence, professionalism and presence. They are comfortable visiting tenants alone, can handle challenging situations calmly, and focus on finding practical solutions that help recover rent while maintaining positive tenant relationships. Benefits • All travel expenses covered., • Mobile phone., • Ongoing training., • Company pension., • Paid annual leave.

    Easy apply
  • COMMISSION-ONLY SALES EXECUTIVE
    COMMISSION-ONLY SALES EXECUTIVE
    2 months ago
    Full-time
    London

    COMMISSION-ONLY SALE AGENT WOI Location: London / South East / South West Target Markets: Local businesses seeking stronger digital visibility Benefits: Successful track record with agents or salespeople | Excellent commission terms | Professional training and support | Sales and marketing support | Exclusive sales areas | Freedom & flexibility Benefits • Agents Are Already Earning Well: Sales agents already working with the network are consistently meeting and exceeding their earnings expectations, a strong sign of a product that sells., • Up to 50% Commission on Every Closed Deal: Earn up to 50% of the value of every deal you close, one of the strongest commission rates available for digital media sales., • Onboarding and Ongoing Support From Head Office: You will receive structured onboarding training when you start, with continuous support from head office as you build your territory., • Digital Sales Materials Provided: All promotional materials are provided digitally, so you can start selling without delay and present the platform professionally to every prospect., • Your Own Exclusive Territory: An exclusive geographic area will be allocated to you, giving you a defined local market to develop without competing with other agents on the network., • Remote and Flexible Working: This is a fully remote opportunity, work your own hours and manage your own schedule. Your results and commission are entirely in your own hands. Sell to Local Businesses Across UK Towns and Cities Your target market is local businesses of all sizes actively looking to increase their visibility and attract more local customers. These are businesses that benefit directly from affordable, community-focused digital advertising across virtually every sector. • Retail shops, restaurants, cafes, and hospitality venues, • Health, beauty, and wellness businesses, • Automotive, travel, and financial services providers, • Entertainment venues, attractions, and events organisers, • Professional services looking to reach local consumers You will focus on specific postcode territories, including Reading and the RG postcode area, Norwich and the NR postcode area, and Northwest London, with further areas available. Each territory represents a substantial pool of local businesses ready to be engaged. Are You the Right Fit for This Opportunity? This is a self-employed, commission-based opportunity for sales professionals who are comfortable working independently, managing their own pipeline, and closing deals remotely via digital channels, including email, social media, and online messaging. You thrive on autonomy and have the discipline to build and maintain a strong client base without handholding. You understand local business communities, can identify opportunities quickly, and know how to tailor a conversation to each prospect’s needs. • Proven experience in sales, including prospecting, lead generation, and closing, • Strong interpersonal and written communication skills, • Ability to understand a client’s needs and present relevant advertising solutions, • Self-motivated and organised, capable of managing multiple clients simultaneously, • Knowledge of local business communities is a genuine advantage, • Experience in media sales or digital advertising is beneficial but not essential, • Must be available to operate within UK business hours and communicate fluently in English With up to 50% commission on closed deals and an exclusive territory allocated to you, this is a strong opportunity for a driven sales professional to build a meaningful and rewarding income stream around a simple, in-demand product.

    Immediate start!
    Easy apply
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