Customer support agent jobs in United Kingdom

The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle. Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You’ll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. Key job responsibilities As an experienced technology professional, you will be responsible for: Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs Providing technical guidance and troubleshooting support throughout project delivery Collaborating with stakeholders to gather requirements and propose effective migration strategies Acting as a trusted advisor to customers on industry trends and emerging technologies Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. • Bachelor's degree, or experience in a professional field or military, • Experience as technical specialist in design and architecture, • Experience in cloud based solution (AWS or equivalent), system, network and operating system, • 5+ years of experience in cloud architecture and implementation, • 5+ years of experience as a contact center technology architect, enterprise IT Architect or senior contact center developer working with leading contact center technology platforms and applications, such as Amazon Connect, Avaya, Cisco, Genesys, NICE InContact, Salesforce, etc., • 3+ years designing and implementing NLP/NLU (IVR or chat) solutions using at least one major conversational AI framework (e.g., Rasa, Dialogflow, Lex, or Azure Bot Service) at enterprise scale in a contact center environment, • 3+ years hands-on coding experience with REST APIs and web services, including successful integration of 3+ contact center platforms (e.g., Genesys, Amazon Connect, Five9), • AWS Professional level certification, • Knowledge of security and compliance standards including HIPAA and GDPR, • Experience communicating technical concepts to diverse audiences in pre-sales environments, • AWS experience preferred, with proficiency in a wide range of AWS services (e.g., EC2, S3, RDS, Lambda, IAM, VPC, CloudFormation), • AWS Professional level certifications (e.g., Solutions Architect Professional, DevOps Engineer Professional) preferred, • Experience with automation and scripting (e.g., Terraform, Python), • Knowledge of Amazon Connect or Amazon Lex capabilities, benefits, and required deployment skills, • Experience incorporating generative AI into the contact center (voice or chat bots, agent assist or next best action) to answer questions or drive self-service experiences, including architecture design, model selection and integration, prompt engineering, and data preparation. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (_) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit _ for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Are you an experienced Agency Sales Manager / Business Development Manager within the Travel Industry, or Senior Sales experience and looking for that next step? Do you have a proven trach record nurturing / building trade partnerships? Keen to secure a role a role out on the road? We have the role for you!!! We are working with a reputable London based Tour Operator who are looking for an experience field-based Business Development Manager to join their team! You will be responsible for maximising the sales potential within your designated geographic territory by fostering and developing strong relationships with this companies retail agent partners. With a passion for premium and luxury travel, you will effectively connect with your business partners, whilst confidently executing your sales plan and achieve passenger objectives/goals and sales targets. As the success-driven Business Development Manager, you are the elegant, energetic and ambassador of our brand values and ethos to the travel industry, to our consumer travellers and guests, and internal/external stakeholders. The job: • Develop and drive sales with core B2B accounts., • Identifying key B2B growth markets, categories and prospects that align with the company national marketing/sales objectives, travel agent specialists, professional associations, strategic media partners, digital/social influencers, affiliate marketing partners, • Under the supervision of the sales department management, implement innovative sales and marketing plans with our respective guests in mind using customised approaches and strategies, • Nurture and grow sales from the region with a key focus on the ringfenced 3rd party retail agent accounts., • Strengthen relationships and achieve growth with key B2B accounts through regular contact and informative updates with respect to their productivity and progress through focused analyses of Salesforce data; offer assistance when appropriate to encourage achievement of goals set, • Provide product training opportunities through regular trainings, client presentations, Travel Showcase inspiration presentations, product information sessions and ongoing website and e-Learning strategies; escort familiarisation trips for travel agents as required, • Ensure that marketing collateral is utilized to its fullest potential; ensure that the brand has prominent placement in key B2B account agencies., • Under the supervision of the sales team management, facilitate trade and consumer shows/events and participate where beneficial. Continually identify new shows/events that would add value, • Stay abreast of competitor performance and positioning in designated territories and stay updated on the company trends within the industry. Provide feedback to management team with respect to trends and opportunities, • Maintain accurate records of sales activities in Salesforce daily; record trainings, appointments, tasks, customer feedback and other sales activities in a timely manner. Utilise, • Salesforce reports to provide useful information to B2B partners in regular sales calls and in regular e-mail communication, • Attend and participate in national and international conferences where appropriate, • Manage any applicable territory budget & joint marketing funds in the best cost-effective way, being mindful of established policies and ROI Other duties as required and assigned Requirements: • Experience within a Business Development / Partnership / Agency Sales role within the Travel Industry, • Effective management to deliver ROI and as demonstrated by sales growth, • Proven knowledge and experience with the Premium and Luxury B2B markets, with innovative ideas on persuasive relationship building and sales development techniques, • Familiarity, understanding and experience with social media and digital brand marketing, • Ability to deliver effective presentations, engage as a trustworthy and nurturing individual, and represent the company professionally and with brand tonality at internal and external event, • Able to target and achieve regional benchmarks in support of national and global growth objectives. Set personal goals, demonstrate positive and collaborative energy to opportunity, create sense of responsiveness and urgency in others, and meet deadlines to achieve deliverables The package: • Salary - £38,000 - £40,000 (dependant on experience) + uncapped commission scheme, • Experience our premium products with familiarisation trips, • Car allowance, • 4 week's annual leave per year (excluding UK bank holidays) plus a bonus week if requirements are met, • Paid Parental Leave, • EAP - Uprise wellbeing program, • Ongoing career development opportunities, • Highly engaged team and great company culture Interested? Please click APPLY or contact

Luxury Travel Agent This independent travel company are recruiting for an experienced Luxury Travel Agent, to provide expert advice and create memorable journeys for their clients. Salary circa £26,500K with an excellent commission structure Based in their offices in South West London. Luxury Travel Agent Role and Responsibilities · Identify sales opportunities and convert new and repeat enquiries · Cerate bespoke itineraries · Provide pre and post travel support · Build long term client relationships to encourage repeat business and referrals Luxury Travel Agent Skills and Experience required · Strong sales and negotiation skills · Proven experience in worldwide travel sales · Excellent communication and customer service skills · Experience using Galileo GDS preferred Luxury Travel Agent Key Benefits · Excellent commission scheme · Opportunities for career growth and development · Work with a supportive team

• Service Charge Accountant | Offboarding Specialist • Rendall & Rittner • £Competitive • Home Based ROLE OVERVIEW We are looking for a highly organised and detail-focused Service Charge Accountant | Offboarding Specialistto join our Client Accounting team. This role plays a key part in managing the financial offboarding process for residential property portfolios, ensuring smooth and compliant transitions between managing agents. You will take ownership of the end-to-end financial handover process for assigned properties, working closely with internal departments, clients and external stakeholders to ensure accurate financial reporting, timely reconciliations and minimal post-handover queries. This is an excellent opportunity for someone with strong service charge accounting experience who enjoys process management, stakeholder engagement and working within a fast-paced environment. ROLE EXPECTATIONS This role requires strong reconciliation skills, excellent attention to detail and the ability to manage multiple priorities simultaneously. You will be expected to work to strict deadlines while maintaining accuracy across financial records, client balances and reporting. The successful candidate will be proactive, solutions-focused and confident communicating with a wide range of stakeholders both internally and externally. WHAT SUCCESS LOOKS LIKE You’ll be successful in this role if: Financial offboarding processes are completed accurately and on time Handover queries are minimised through strong preparation and organisation Client money transfers and reconciliations are completed compliantly Stakeholders receive clear communication and high levels of support Process improvements are identified and implemented effectively Internal teams trust your attention to detail and technical capability HOW YOU’LL SPEND MOST OF YOUR TIME Most weeks, you’ll be: Managing the end-to-end financial offboarding process for assigned properties Preparing final reconciliations and handover reporting Managing client money transfers and audit trails Liaising with property managers, clients and incoming agents Resolving financial discrepancies and responding to queries Monitoring accounts payable and receivable linked to offboarding properties Maintaining accurate financial records and system updates Supporting process improvements across the business migration function Providing guidance and mentoring to junior offboarding assistants WHO THIS ROLE IS FOR This role suits someone who: Has strong service charge or property accounting experience Enjoys working in a structured, process-driven environment Can confidently manage multiple deadlines and priorities Communicates professionally with clients and stakeholders Has excellent attention to detail and organisational skills Takes ownership and works proactively to resolve issues EXPERIENCE THAT HELPS Service charge or property accounting experience Strong reconciliation experience Understanding of TPI guidelines and Right to Manage processes Advanced Excel skills Knowledge of accounting systems such as Propman Strong stakeholder management experience Accounting qualification or qualified by experience advantageous WHAT WE OFFER Competitive salary, aligned to experience Discretionary bonus Hybrid working 25 days holiday plus bank holidays Private medical insurance, life assurance and enhanced family leave Fully funded training and professional development Paid sabbaticals as a loyalty reward Pension scheme and employee assistance programme Discounts across travel, retail, fitness and entertainment ABOUT RENDALL & RITTNER Rendall & Rittner is one of the UK’s most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo. We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year. HOW WE HIRE Initial conversation with our talent team Interview focused on technical capability, organisation and stakeholder management We aim to complete the process within two to three weeks and communicate clearly throughout. INTERESTED? Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.

Description At Spotted Zebra, we're building something we genuinely believe in: an AI-native end-to-end hiring platform that helps the world's leading organisations find the right people, faster and fairer than ever before. In short, we're making hiring something everyone loves again - both talent teams and candidates alike. We're a multi-award-winning Series A company giving talent leaders the solution they've always needed. Skills science native. AI-amplified. Built by people who've lived and breathed TA and knew there had to be a better way. Spotted Zebra brings Interview Intelligence, Skills Assessments, and AI Interview Agent together in one powerful platform, designed for intelligence and action. One powerful agent and assistant: Spot. Working the way talent teams need it to, always with humans in control. The result is talent teams get the insight to predict who will succeed, the speed to move before competitors, the governance to defend every hiring decision, and the capacity to focus on the human moments that matter most. But our product is only part of the story. Spotted Zebra isn’t just building an AI-native product; we’re building an AI-native company. AI is changing how we build, sell, support customers and make decisions. We use it to move faster, stay closer to customers, reduce unnecessary processes, and give talented people more leverage in their roles. That means joining Spotted Zebra isn’t just a chance to work on the future of hiring. It’s a chance to help shape what the future of work looks like inside a scaling company: compact, ambitious teams using AI to collaborate better, make decisions quickly, and deliver meaningful impact at speed. The FTSE100 and Fortune500 companies trusting us include British Airways, NIQ, Domino's, Lidl, Merlin Entertainments, AWE, United Utilities, and Paramount. We've been named Personnel Today's Talent Acquisition Supplier of the Year 2025, secured gold across multiple industry awards, and were recently named on the UK Top 100 Startups List. But what we’re most proud of is the team. People join Spotted Zebra because the mission is real, the product is genuinely exciting, and the opportunity to shape the future of hiring is huge. What makes it special is the way we work: smart, committed people in compact teams where trust is high, decisions happen quickly, and everyone has the chance to make a visible impact. If that sounds like the kind of place you want to do your best work - read on. Fun fact: A group of zebras is called a dazzle – and ours truly is dazzling! We create a culture in which our team thrives and gallops ahead. As we roam free and empower our dazzle, we gallop ahead on the journey to achieving our goals. We understand this journey will pose challenges along the way, yet we brighten the trail with our positive mindset and encouragement of others. The dazzle continuously moves, gaining knowledge and skills so that we can graze new grounds. As our Integration Solutions Consultant, you're the technical integration expert our enterprise customers rely on to connect Spotted Zebra seamlessy into the systems they already run on. You join implementations when the conversation turns technical - ATS, Workday and other HRIS, SSO, Outlook and Microsoft 365, data flows and field mapping - and you make integrations work. You won't own the whole implementation (our Implementation Managers and Skills Science Solutions Consultants lead that), and you won't be hands-on building every integration - we have a dedicated Product Integration Engineering team for that. You are the customer-facing front of that team: the person who scopes what's possible, designs how data should flow, and gives customers clear, credible answers on technical feasibility, then works tightly with our engineers to deliver it. If you love untangling enterprise tech stacks, can hold your own with TA Leaders, Recruiters and IT architects alike, and want to shape how a fast-evolving product plugs into the world's biggest employers - this one's for you. Key responsibilities: • Act as the technical integration expert across enterprise implementations, joining solution and discovery conversations when they turn to ATS, Workday/HRIS, SSO, Outlook/Microsoft 365, data flows, field mapping and integration options, • Lead integration discovery - understanding the customer's tech stack, map their requirements to Spotted Zebra's integration capabilities, and translate business goals into a workable technical design, • Design and document field mappings, data flows and integration approaches, including the source of truth between systems such as Workday and Spotted Zebra, and what is standard versus bespoke, • Scope and confirm technical feasibility - what's available today versus on the roadmap - giving customers honest, credible answers and escalating to the Product Delivery Manager and Product only by exception, • Support pre-sales as the integration expert - joining sales conversations with prospects to assess feasibility, answer technical questions, scope requirements, and contribute to RFPs and security questionnaires so deals are set up to succeed at implementation, • Act as the customer-facing front of our Product Integration Engineering team - translating customer requirements into clear integration specs, working primarily with that team's Product Manager (and directly with engineers when needed) to get integrations built, and keeping the customer informed throughout, • Own the integration workstream alongside the Implementation Manager - spotting risks early, coordinating with Product Integration Engineering, troubleshooting issues, and keeping delivery on track to go-live, • Partner with the Skills Science Solutions Consultant on what assessment and AI Interview evidence is appropriate to share back into the ATS, and with the Product Delivery Manager on feasibility and customer-specific product work, • Support phased approaches - enabling customers to go live without a full integration and add ATS/Workday integration later, • Build repeatable integration playbooks, templates and documentation, and feed integration insights back to Product and Engineering to make delivery more scalable, • Provide input to information security, SSO/identity and supplier onboarding conversations as needed, • Help shape the integration roadmap - channelling customer needs, recurring requirements and field insights to the Product Integration Engineering team's Product Manager to inform priorities and influence what we build next Requirements • Hands-on experience designing and delivering integrations between SaaS products and enterprise systems including Workday, SuccessFactors and Oracle, • Strong working understanding of integration methods and concepts - APIs, webhooks, data/field mapping, ETL, SSO/SAML and common HR data flows, • Customer-facing confidence - able to lead technical discovery with both senior business stakeholders and technical/IT teams, and explain complex integration topics in plain language, • Comfortable navigating ambiguity in a fast-evolving product, with the judgement to know what's standard, what's bespoke, and when to escalate, • Experience supporting sales cycles and pre-sales as a technical or solutions expert - comfortable being the integration authority in front of prospects, not just delivering after the deal is signed, • Experience contributing to RFPs, security questionnaires and technical proposals - comfortable with the written and compliance side of enterprise deals, • Strong organisational skills, able to run multiple integration workstreams across concurrent enterprise implementations, • A genuine startup mindset - adaptable, resilient, resourceful, and comfortable delivering something that's still evolving, • Familiarity with SSO/identity (SAML, OIDC), Microsoft 365/Outlook integration, and middleware/iPaaS tools (e.g. Kombo/Merge), • Data literacy or light scripting (JSON, SQL, Postman) to validate and troubleshoot integrations, • Exposure to AI governance, information security processes, or supplier onboarding requirements, • Willingness to travel occasionally for client visits, including potential international travel Benefits Meaningful share options Health insurance Enhanced pension Nursery salary sacrifice scheme ️ 25 days holiday (excluding bank holidays) Remote-first Work from home budget L&D budget Dental cover Eye-care support Co-working space budget Wellbeing allowance ✈️ Travel insurance Electric car scheme Beyond our core benefits, you'll get access to the latest AI-powered tools and technologies, giving you everything you need to do your best work. At Spotted Zebra, we welcome people of all stripes. We are committed to providing equal opportunities and an inclusive and diverse culture. We believe that each and every one of us possesses an extraordinary set of skills and abilities, waiting to be discovered, nurtured, and harnessed for the benefit of all. We are a team. And no matter your race, gender, sexual orientation, religion, civil or family status, age, or disability, we will empower you to unleash your superpower to help us create a world where everyone is able to utilise their unique blend of skills and abilities to contribute to the greater good. Everyone is unique and we encourage you to let us know in your application, or share with your recruiter directly, if there is anything we can do to make your interview experience with us more comfortable and positive. At Spotted Zebra, everyone is welcome. So even if you don't meet all the requirements, we would still love to hear from you. We are always keen to speak with people who are passionate about our mission. Ready to gallop ahead with us? We're a team that moves fast, thinks big, and isn't afraid to challenge how things have always been done. If you're excited about using AI and skills science to transform how the world hires, apply now and a member of our dazzle will be in touch!

Description At Spotted Zebra, we're building something we genuinely believe in: an AI-native end-to-end hiring platform that helps the world's leading organisations find the right people, faster and fairer than ever before. In short, we're making hiring something everyone loves again - both talent teams and candidates alike. We're a multi-award-winning Series A company giving talent leaders the solution they've always needed. Skills science native. AI-amplified. Built by people who've lived and breathed TA and knew there had to be a better way. Spotted Zebra brings Interview Intelligence, Skills Assessments, and AI Interview Agent together in one powerful platform, designed for intelligence and action. One powerful agent and assistant: Spot. Working the way talent teams need it to, always with humans in control. The result is talent teams get the insight to predict who will succeed, the speed to move before competitors, the governance to defend every hiring decision, and the capacity to focus on the human moments that matter most. But our product is only part of the story. Spotted Zebra isn’t just building an AI-native product; we’re building an AI-native company. AI is changing how we build, sell, support customers and make decisions. We use it to move faster, stay closer to customers, reduce unnecessary processes, and give talented people more leverage in their roles. That means joining Spotted Zebra isn’t just a chance to work on the future of hiring. It’s a chance to help shape what the future of work looks like inside a scaling company: compact, ambitious teams using AI to collaborate better, make decisions quickly, and deliver meaningful impact at speed. The FTSE100 and Fortune500 companies trusting us include British Airways, NIQ, Domino's, Lidl, Merlin Entertainments, AWE, United Utilities, and Paramount. We've been named Personnel Today's Talent Acquisition Supplier of the Year 2025, secured gold across multiple industry awards, and were recently named on the UK Top 100 Startups List. But what we’re most proud of is the team. People join Spotted Zebra because the mission is real, the product is genuinely exciting, and the opportunity to shape the future of hiring is huge. What makes it special is the way we work: smart, committed people in compact teams where trust is high, decisions happen quickly, and everyone has the chance to make a visible impact. If that sounds like the kind of place you want to do your best work - read on. Fun fact: A group of zebras is called a dazzle – and ours truly is dazzling! We create a culture in which our team thrives and gallops ahead. As we roam free and empower our dazzle, we gallop ahead on the journey to achieving our goals. We understand this journey will pose challenges along the way, yet we brighten the trail with our positive mindset and encouragement of others. The dazzle continuously moves, gaining knowledge and skills so that we can graze new grounds. You’ll join Spotted Zebra at a defining moment, with the opportunity to turn an ambitious product vision into the company that defines AI-native hiring. As Senior Director of Product, you’ll work closely with the CEO to set the direction across Product and Design, shape the priorities of the wider Product, Design and Engineering organisation, and translate rapid advances in AI, deep customer insight and commercial opportunity into a focused strategy that wins. You’ll influence the company’s biggest bets, help take our product into new global markets, and tell a compelling product story to enterprise customers, partners, investors and the board. You’ll also build the organisation and operating model capable of delivering that ambition. You’ll lead and develop a growing, high-performing Product and Design organisation, building on the five crews already in place, each with dedicated Product Management and support from specialist Design SMEs. You’ll embed AI-augmented ways of working that materially increase our speed and quality, and create a close partnership with Engineering so strategy, discovery and delivery move as one. You’ll stay close to customers and hands-on with the work when it matters, while creating the clarity, culture and capability Spotted Zebra needs to scale without losing the pace, ownership or product craft that makes us special. Key responsibilities: 1. Product & Design organisation leadership - Own and lead both the Product and Design function, providing strategic direction, clear priorities, and a high-performance culture across all teams. Directly manage and coach high-performing individual contributors, being a trusted thinking partner and raising the bar for quality and craft. Stay hands-on where it matters — rolling up your sleeves on strategy, discovery, or delivery when the work calls for it. Own organisational design, budget and headcount planning across Product and Design, ensuring the function has the structure, capability and investment needed to deliver the company’s ambitions., 2. Engineering influence & collaboration - While Engineering has its own leadership, act as a senior cross-functional partner who shapes how Product, Design, and Engineering work together. Influence technical roadmap prioritisation, drive alignment on delivery trade-offs, and ensure the Engineering organisation has the strategic context it needs to make great decisions. Step in to provide leadership continuity across the broader build organisation when needed., 3. AI Augmented Delivery (AAD) - Set the standard for AI-Augmented Delivery across Product and Design, building on the five crews already in place, each with dedicated Product Management and support from specialist Design SMEs. You will embed AI throughout strategy, discovery, research, prototyping, design, specification and decision-making, enabling crews to move from customer insight to high-quality implementation with greater speed, accuracy and ambition. This will be a deeply hands-on part of the role: you will model the behaviours and tooling you expect from others, develop the team’s capability, and evolve the operating model so that AI increases individual leverage and organisational capacity without compromising product craft, customer understanding or enterprise-grade quality., 4. Talent attraction through personal brand - Use your own professional profile and reputation to attract exceptional talent to Spotted Zebra. Whether through an active social media presence, published writing, speaking engagements, or thought leadership in the product and AI community, you will help put Spotted Zebra on the map as a destination for ambitious, talented people., 5. Global product strategy - Define and champion the long-term product vision across all markets. Lead the expansion of our product strategy to serve enterprise customers in the United States and other international markets, ensuring that global growth needs - from regulatory requirements to local customer behaviours - are embedded in how we build and position our product. Champion the voice of the customer and user at executive level, and ensure product strategy remains closely aligned with commercial priorities through strong partnerships with Sales, Customer Success and Marketing., 6. Executive leadership & CEO partnership - Serve as a true strategic partner to the CEO, stepping in to represent the company and lead across Product, Design, and Engineering during key moments such as fundraising, board engagement, and major partnership discussions. Bring the product and technology perspective into investor conversations, presenting with confidence on roadmap, vision, and competitive positioning. Represent Spotted Zebra externally with prospective enterprise customers, at industry events, and across the press and analyst community., 7. Cross-functional ownership beyond Product & Design - Take accountability for functions that sit at the boundary of product and go-to-market, including Solutions Architecture. Ensure these teams are well-integrated with Engineering and customer-facing colleagues, are resourced appropriately, and contribute effectively to both pre-sales and post-sales success., 8. Scaling through fundraising & growth stages - Bring proven experience of navigating and shaping businesses through funding rounds. Help the company build the operating foundations, processes, and team structures needed to sustain rapid growth without losing speed or quality, while supporting the CEO in building a compelling narrative for investors. We are looking to double the size of the team over the next 6–12 months, and you will play a central role in making that growth successful. Lead organisational design decisions as the company scales, including when to hire, restructure or introduce greater specialisation, and proactively identify and manage strategic risks to delivery, growth and product quality. Requirements • Product & Design leadership at scale: Demonstrated experience leading a Product and Design organisation across multiple teams and disciplines, with a track record of directly managing and elevating high-performing individual contributors while maintaining a hands-on presence in the work, • Engineering partnership at senior level: Proven ability to work as a true peer and strategic partner to Engineering leadership - influencing technical direction, driving cross-functional alignment, and stepping up to provide broader leadership continuity when needed, without needing to hold direct line management of Engineering teams, • AI-native delivery: Proven experience building or transforming a product function to operate in an AI-native way - embedding AI tooling into discovery, design, and delivery workflows to increase the speed, quality, and ambition of what the team can produce, • AI tooling fluency: Hands-on proficiency with AI tools relevant to product and design work - from prototyping and research synthesis to writing, analysis, and delivery acceleration. Sophisticated understanding of AI and its application in B2B products, including an informed view on how AI will reshape the competitive landscape and what that means for product strategy and build decisions. You don’t just advocate for AI use; you model it, • IC management & coaching: Proven ability to directly manage, coach, and develop team members across Product and Design - up to and including a Head of Design - setting high expectations, giving honest feedback, and creating the conditions for great work without needing a management layer between you and the team, • Hands-on capability: Comfortable and willing to get hands-on when the situation demands it - whether that’s diving into a discovery problem, shaping a strategy document, or stepping in to unblock a critical piece of work, • Scaling through funding rounds: Hands-on experience helping a high-growth startup navigate the transition from early-stage to scaled operations, including building the processes, structures, and culture that sustain growth without sacrificing agility, • Global product experience: Proven ability to develop and execute product strategy across international markets, with particular weight given to experience building for or expanding into the United States enterprise market, • Executive presence & investor readiness: Comfortable operating at board and investor level, with experience contributing to or leading fundraising narratives, due diligence processes, or strategic partnership discussions, • Cross-functional ownership: Experience owning functions beyond core product and design - such as Solutions Architecture, Technical Pre-Sales, or Implementation - and integrating them effectively into the broader product and go-to-market motion, • B2B SaaS at enterprise scale: Deep experience building and scaling enterprise SaaS products, with a strong understanding of the commercial dynamics, implementation complexity, and stakeholder management that enterprise customers require, • Strategic product thinking: Ability to operate across multiple time horizons simultaneously - holding a clear long-term product vision while ensuring near-term execution remains focused, well-resourced, and commercially grounded, • Customer co-creation at executive level: Experience engaging executive stakeholders at enterprise customers to shape product direction, co-develop solutions, and build deep, long-term relationships that drive retention and expansion, • Experience in HR technology, talent assessment, or adjacent people-tech markets, • Track record of building products that serve both enterprise and mid-market customer segments simultaneously, • Experience establishing or scaling a product presence in the United States, including hiring and managing distributed teams across time zones, • Background operating as or alongside a Chief Product Officer or VP of Product in a high-growth environment Benefits Meaningful share options Health insurance Enhanced pension Nursery salary sacrifice scheme ️ 25 days holiday (excluding bank holidays) Remote-first Work from home budget L&D budget Dental cover Eye-care support Co-working space budget Wellbeing allowance ✈️ Travel insurance Electric car scheme Beyond our core benefits, you'll get access to the latest AI-powered tools and technologies, giving you everything you need to do your best work. At Spotted Zebra, we welcome people of all stripes. We are committed to providing equal opportunities and an inclusive and diverse culture. We believe that each and every one of us possesses an extraordinary set of skills and abilities, waiting to be discovered, nurtured, and harnessed for the benefit of all. We are a team. And no matter your race, gender, sexual orientation, religion, civil or family status, age, or disability, we will empower you to unleash your superpower to help us create a world where everyone is able to utilise their unique blend of skills and abilities to contribute to the greater good. Everyone is unique and we encourage you to let us know in your application, or share with your recruiter directly, if there is anything we can do to make your interview experience with us more comfortable and positive. At Spotted Zebra, everyone is welcome. So even if you don't meet all the requirements, we would still love to hear from you. We are always keen to speak with people who are passionate about our mission. Ready to gallop ahead with us? We're a team that moves fast, thinks big, and isn't afraid to challenge how things have always been done. If you're excited about using AI and skills science to transform how the world hires, apply now and a member of our dazzle will be in touch!

Job Title: AI Systems Technology Architect Work Location: London, UK Duration : Permanent Role Summary The Technology Architect – AI Systems will lead the design and adoption of AI-driven software engineering and agentic architectures to accelerate enterprise SDLC and enable next-generation digital transformation across multiple domains like Manufacturing, Retail, Finance, etc. This role combines deep expertise in Generative AI, AI-assisted development, and multi-agent orchestration with strong architecture leadership. The ideal candidate combines strong technical depth with product mindset, collaboration, and leadership. The candidate should have technical consulting capabilities, Solutioning acumen, Domain knowledge on any of the industries where GEN AI is applied. Candidate should be able to conduct value stream workshops in discovering the AI implementation scope and able to create architecture and detailed solutions. Candidate should have excellent communication skills. Key Accountabilities • Generative AI Leadership: Define enterprise-scale Generative AI strategy., • AI-Driven SDLC Transformation: Architect AI-assisted development ecosystems using GitHub Copilot, Amazon Q, Google Duet, Cursor, Devin; improve productivity, quality, and cost. • Architecture & Platform Engineering: Define end-to-end GenAI architectures across Azure, AWS, GCP, and build reusable assets., • Design, develop, and deploy Physical AI solutions that enable autonomous interaction between AI models and physical systems such as robots, industrial equipment, drones, autonomous vehicles, or IoT-enabled devices., • Build and optimize AI-driven perception, reasoning, planning, and control systems using computer vision, sensor fusion, reinforcement learning, digital twins, and real-time decision-making frameworks., • Collaborate with robotics, engineering, and operations teams to integrate Generative AI, Agentic AI, and Physical AI capabilities for autonomous task execution, adaptive workflows, and human-machine collaboration., • Stakeholder Advisory: Act as trusted advisor, support RFPs, proposals, and executive decision-making., • Governance & Compliance: Establish AI governance frameworks and ensure regulatory compliance. Core Expertise • Generative AI: Prompt Engineering, RAG, LLM APIs (OpenAI, Azure OpenAI, Gemini), • AI Dev Tools: GitHub Copilot, Amazon Q, Google Duet, Cursor, Devin, • Cloud: Azure, AWS, GCP; Microservices; DevOps • Programming: Python, JavaScript/TypeScript, • Experience in enterprise-scale AI transformation programs Soft Skills: • Strong analytical, problem-solving, and communication abilities., • Collaborative mindset with ability to work across product, engineering, and data teams., • Thought leadership in driving AI adoption, innovation, and best practices., • Experience supporting AI CoE initiatives and customer engagements About Infosys Infosys is a global leader in next-generation digital services and consulting. We enable clients in 59 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer clients, in 59 countries, as they navigate their digital transformation powered by cloud and AI. We enable them with an AI-first core, empower the business with agile digital at scale and drive continuous improvement with always-on learning through the transfer of digital skills, expertise, and ideas from our innovation ecosystem. We are deeply committed to being a well-governed, environmentally sustainable organization where diverse talent thrives in an inclusive workplace

Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets.Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's 'World's best companies 2024' ranking.Safran Seats is one of the world's leading manufacturers of aircraft seats, for both crew and passengers. 1 million Safran Seats-manufactured aircraft seats are currently in service with air fleets around the world.Your RoleAs Continuous Improvement Lead, you'll be responsible for leading and coaching theorganisation in driving an effective improvement journey. You'll actively lead teams and engagebusiness leaders to analyse performance, determine processes and tools, and drive theprojects and governance to implement tangible improvements.You'll become a change agent with the courage to champion improvement within the businesswith the ability to motivate others to achieve results.Key responsibilities:Continuous Improvement (CI): Lead project teams to deliver business improvements through the deployment of tool Work with business leaders to undertake continual analysis of our operations, to exposeopportunities for change & improvement Drive continuous improvement within the business and identify opportunities for improvementincluding deployment of Balanced scorecard, One Safran, Customer Improvement projects,Lean Journey & QRQC Analyse and monitor financial and customer benefits throughout the life of improvementprojectsProblem Solving Capability: Work with the Director of CI to determine the tools required & scope of CI Training across thebusiness Create, organise and deliver training to the targeted scope Coach Project Sponsors and Leaders to enable the delivery of successful projectimplementationDrive Plant / Business Unit Improvement Workstreams: Lead teams in analysing data and determining the key activities that will reduce the defectsor increase flow Use of Value-Stream Mapping to determine production bottle necks and leading the team toaddress the issues found Communicate the progress to both internal and external customers and influence theleadership team to ensure support to drive workstreams to closure Accountable for governance of improvement projects and activities.What You'll Bring:As Continuous Improvement Lead, you'll bring a wide range knowledge and experience ofproblem solving, including: Six-sigma methodologies lean manufacturing and continuous improvement tools A Black Belt qualification is essential with proven leadership in driving improvement projectsacross a business Able to act as a change agent with the courage to champion improvement within the businesswith the ability to motivate others to achieve results. Demonstrable CI project delivery experience within a production/manufacturing environmentAt Safran, we understand that diversity and inclusion make teams stronger and more effective,and as an organisation, we are committed to fair and equitable employment practices foreveryone.We also know that some candidates may be put off applying for jobs where they don't meet100% of the criteria outlined in the advert, however, we encourage anybody to apply if you candemonstrate a variety of skills and experience relevant to the requirements of this role.Please let us know if you would like to discuss any reasonable adjustments to the applicationor hiring process that may better facilitate your participation.TPBN1_UKTJ

Dynamics 365 Contact Center & Customer Service Architect Shape Customer and Colleague Service Experiences with KPMG UK KPMG’s Microsoft Business Solutions practice is one of the most experienced and fastest‑growing Microsoft transformation teams in the UK. We work with organisations to modernise customer service and contact centre operations using Dynamics 365 Contact Center, Dynamics 365 Customer Service, Power Platform, and Copilot‑enabled experiences. Our focus is on designing service models that work in practice — across voice and digital channels, agent and supervisor experiences, and end‑to‑end customer journeys. We value clarity, empathy for users, and functional designs that are grounded in real operational needs. The Role As a Functional Architect specialising in Dynamics 365 Contact Center and Customer Service, you will be responsible for owning the functional design of modern contact centre and service solutions. You will work closely with clients, product owners and delivery teams to understand service operations, customer journeys and business outcomes, and translate them into clear, implementable functional designs using standard Dynamics 365 capabilities wherever possible. This is a hands‑on delivery role. You will lead functional workshops, shape solution configuration, guide functional consultants, and support delivery through build, test and go‑live. You will partner closely with Technical Architects to ensure functional designs are feasible, scalable and aligned to the overall solution architecture. Key Responsibilities Functional Solution Design • Own the functional design of Dynamics 365 Contact Center and Customer Service solutions, covering cases, interactions, queues, routing, knowledge, and service processes., • Translate business requirements into clear functional designs, user stories and configuration approaches., • Drive a “configure first” mindset, minimising unnecessary customisation. Contact Center & Omnichannel Design • Design end‑to‑end service journeys across voice, chat, email, messaging and social channels., • Define queue models, skills, routing rules and work distribution, aligned to operational goals., • Shape agent and supervisor experiences, including productivity tools, dashboards and insights. Client & Stakeholder Engagement • Lead functional workshops with service leaders, operations teams and frontline users., • Act as a trusted functional advisor, helping clients understand product capabilities, constraints and trade‑offs., • Clearly articulate functional options and recommend practical solutions. Configuration & Delivery Support • Guide and review configuration across Customer Service Hub, Contact Center capabilities and Power Platform., • Support functional testing, UAT preparation and defect triage., • Remain actively involved through go‑live and early‑life support. Adoption, Quality & Governance • Design with adoption in mind, considering usability, role clarity and operational readiness., • Ensure functional designs support reporting, quality management and continuous improvement., • Maintain clear and usable functional documentation. Collaboration with Technical Architecture • Work closely with Technical Architects to align functional requirements with technical design., • Highlight non‑functional considerations early, including performance, scalability and security., • Support integration and data design discussions from a functional perspective. Presales & Early Shaping • Contribute to proposals, demos and early solution shaping for contact centre and service transformations., • Support estimations and scope definition by clearly articulating functional complexity and dependencies. What You’ll Bring We do not expect every candidate to cover every area. What matters most is strong functional design capability, contact centre understanding, and confidence working with clients and delivery teams. Essential • Strong experience delivering Dynamics 365 Customer Service and/or Contact Center solutions in a functional role., • Solid understanding of service operations and contact centre processes, including case management and interaction handling., • Experience designing omnichannel journeys, queues, routing and agent experiences., • Comfortable leading workshops, documenting requirements and producing functional designs., • Experience supporting configuration, testing and go‑live activities., • Ability to work collaboratively with Technical Architects and development teams., • Confident communicator with clients and internal stakeholders., • Relevant Microsoft certifications or a clear commitment to achieving them. Desirable • Experience with other CCaaS platforms like AWS, Gensys etc., • Exposure to Copilot for Service, Copilot Studio or conversational AI from a functional design perspective., • Experience with D365 Customer Insights, knowledge management or workforce management concepts., • Familiarity with Power Platform capabilities used to extend service experiences., • Awareness of new Dynamics 365 releases and roadmap. Why Join KPMG’s Microsoft Business Solutions Team? • Design real‑world service experiences: Work on programmes that directly impact customers, agents and service leaders., • Strong delivery focus: Be part of teams that care about adoption, usability and operational success., • Collaborative architecture model: Work closely with technical specialists while owning functional outcomes., • Opportunities to grow: Develop deeper product expertise or progress towards Solution or Lead Architect roles., • Microsoft partnership: Access early insight into new service and contact centre capabilities., • A culture of clarity and pragmatism: We value thoughtful design, open discussion and sustainable solutions. If this sounds like the kind of role you want to do, we’d genuinely love to speak with you.

Luxury Travel Agent This independent travel company are recruiting for an experienced Luxury Travel Agent, to provide expert advice and create memorable journeys for their clients. Salary circa £26,500K with an excellent commission structure Based in their offices in South West London Luxury Travel Agent Role and Responsibilities • Identify sales opportunities and convert new and repeat enquiries, • Create bespoke itineraries, • Provide pre and post travel support, • Build long term client relationships to encourage repeat business and referrals Luxury Travel Agent Skills and Experience required • Strong sales and negotiation skills, • Proven experience in worldwide travel, • Excellent communication and customer service skills, • Experience using Galileo GDS preferred Luxury Travel Agent Key Benefits • Excellent commission scheme, • Opportunities for career growth and development, • Work with a supportive team Please apply online or email lisah@candm.co.uk

Building Fabric Manager - £75-£85k Role Purpose The Building Fabric Manager is responsible for the effective management, maintenance, and improvement of building fabric across a designated property portfolio. The role ensures all fabric elements of commercial properties are maintained to a high standard, supporting operational performance, statutory compliance, occupier satisfaction, sustainability objectives, and asset value protection. The successful candidate will oversee planned and reactive fabric maintenance works, manage contractors and specialist suppliers, support lifecycle planning, and ensure delivery aligns with company service standards. Building Fabric Management • Manage all aspects of building fabric maintenance including:, • Roofing systems, • External façades, • Internal finishes, • Flooring, • Doors and glazing, • Decorations, • Carpentry and joinery, • Structural and minor civil works, • Drainage, • Conduct regular property inspections and condition surveys., • Identify defects, risks, and lifecycle replacement requirements., • Develop and implement planned preventative maintenance (PPM) programmes for fabric elements., • Coordinate reactive maintenance works and ensure timely resolution. Contractor & Supplier Management • Procure and manage fabric contractors and specialist suppliers., • Monitor contractor performance against KPIs, SLAs, health & safety standards, and budget expectations., • Review RAMS (Risk Assessments and Method Statements) prior to works commencing., • Ensure contractors comply with all statutory and company health & safety procedures. Compliance & Health & Safety • Ensure all works comply with:, • CDM Regulations, • Building Regulations, • Fire safety requirements, • Relevant British Standards, • Company policies and procedures, • Support audits and compliance reporting activities., • Promote safe working practices across all sites. Budget & Financial Management • Prepare and manage annual maintenance budgets relating to building fabric., • Monitor expenditure and identify cost-saving opportunities., • Support preparation of lifecycle and capital expenditure plans., • Review quotations, approve invoices, and manage financial reporting. Client & Occupier Engagement • Build strong relationships with clients, occupiers, and stakeholders., • Provide technical advice and fabric-related recommendations., • Ensure high standards of customer service and communication., • Attend client meetings and present updates on works, projects, and asset conditions. Sustainability & Asset Improvement • Support sustainability initiatives and ESG objectives., • Recommend fabric improvements that enhance energy efficiency and asset longevity., • Assist with refurbishment and improvement projects across the portfolio. Skills & Experience Required Essential • Proven experience in building fabric management, facilities management, or property maintenance within commercial real estate., • Strong technical understanding of building construction and fabric systems., • Experience managing contractors and maintenance programmes., • Knowledge of relevant health & safety legislation and compliance requirements., • Ability to interpret technical reports, drawings, and specifications., • Excellent organisational and communication skills., • Proficient in Microsoft Office and CAFM systems. Desirable • IOSH or NEBOSH qualification., • Membership of a relevant professional body such as RICS, IWFM, or CIOB., • Experience within managing agent or multi-site environments. Key Competencies • Strong attention to detail, • Commercial awareness, • Problem-solving capability, • Stakeholder management, • Ability to prioritise workload effectively, • Proactive and solutions-focused approach, • Commitment to service excellence

Reservations Agent • Annual Salary: £30,000 - £35,000 (flexible depending on experience), • Location: Harrow, • Job Type: Hybrid (Office Mon-Wed, WFH Thu-Fri) Join our dynamic team as a Reservations Agent, where you will design bespoke holidays tailored to clients' preferences, ensuring unique and memorable travel experiences. This role is ideal for someone with a passion for African safari holidays and a strong background in travel consultancy. Day-to-day of the role: • Design and manage bespoke holidays tailored to clients' preferences, ensuring unique and memorable travel experiences., • Build and maintain strong, long-term client relationships, ensuring high satisfaction and fostering repeat business., • Identify opportunities to upsell and cross-sell additional travel services, packages, and exclusive experiences to enhance the client journey., • Offer expert advice on destinations, itineraries, and services, guiding clients to make informed decisions., • Manage client inquiries, bookings, and related administrative tasks efficiently and professionally., • Deliver outstanding customer service, ensuring clients are supported and satisfied throughout the booking process., • Provide administrative support to the team as needed., • Stay updated with the latest industry trends to offer clients innovative and relevant travel solutions. Required Skills & Qualifications: • A genuine passion for African safari holidays, with demonstrable knowledge of the destinations we offer., • Excellent phone etiquette and communication skills., • A minimum of 3 years’ experience as a Travel Consultant or in a similar client-facing role; however, graduates with a willingness to learn and develop in the role are also considered., • Strong organizational and time management skills., • High attention to detail and excellent problem-solving abilities., • Proficiency in reservation systems and MS Office., • Proven track record of delivering high-quality results in a timely manner., • Experience in selling holidays, creating packages, and understanding of the travel market. Benefits: • Competitive salary with flexibility based on experience., • Hybrid working model., • Opportunity to work in a dynamic and growing industry., • Professional development opportunities., • Work schedule includes approximately one Saturday every 4-5 weeks. To apply for this Reservations Agent position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.

Platinum Travel Recruitment are collaborating with a fabulous forward luxury travel company, who are now seeking an experienced Luxury Asia Travel Specialist to join its warm and friendly team.\nThis exciting hybrid Asia Specialist role offers far more than just sales. You’ll have the opportunity to work closely with product and marketing, earn a highly lucrative bonus, visit some of Asia’s most iconic destinations, and benefit from excellent long-term career progression opportunities.\nThis Asia role entails a wide range of duties in which no day will be the same and is ideal for an Asia Specialist from a tour operator background seeking a rewarding career.\nHelp customers have a genuine travel experience as part of their holidays in South East Asia.\nLuxury Asia Travel Specialist Duties:\n Working within an experienced Travel Team to provide top-class service that builds upon clients’ understanding of their needs.\n Create the perfect holiday to Asia using your knowledge, communicating the value and building excitement.\n Developing long-term relationships that ensure clients return for future holidays and generate referrals.\n Help the Product Team to improve the Asia holiday product.\n Support the marketing teams to produce content.\n Build relationships with Travel Agent partners.\n Attend in person customer facing events along with supplier events.\nLuxury Asia Travel Specialist – Essential Requirements:\n Strong Asia travel knowledge with experience selling holidays to Asia within a tour operator is imperative.\n Able to work hybrid in London.\n Natural communicator with an ability to build relationships.\n customer-focused approach.\n A positive and energetic outlook, with a willingness to put yourself out of your comfort zone.\n Good general literacy with a passion for providing something extraordinary.\nLuxury Asia Travel Specialist – Generous Benefits:\n Salary is negotiable depending on experience with a generous bonus\n FAM trips\n Monday to Friday office hours\n Career growth\n Annual personal flight allowance\n Pension\n Healthcare plan\n discounted shopping\n Regular team lunches and socials

Onmo believes that everyone has the right to access, understand and manage their money with confidence. Our ambition is to improve lives by providing better clarity, intelligence and technology to empower every individual in making the smartest financial decisions. We may be young but we have an incredible team in place and big ambitions for the years ahead. We design our products to help demystify money matters wherever possible, providing customers with more financial control and flexibility in their lives. This helps them get more from what they have, or with smart decisions, make more of the same. It also means people spend less time with the negative aspects of money and more on the positive - enjoying what the world has to offer. RESPONSIBILTIES • Providing the best customer support by engaging with our customers through our Live Chat, Telephone and Email channels, • Answering customer questions and queries about Onmo’s products and services, understanding our customer’s needs and providing solutions to help them with their financial ambitions, • Providing customers with assistance in managing their account and conducting account maintenance tasks, • Handling account queries about account balances, payments and any other concerns, • Maintain thorough and accurate customer service records, of customer interactions, keeping financial records confidential, • Use various database systems and technology to deliver great customer care, • Follow communication procedures, guidelines and policies, • Be on frontline in identifying, raising and supporting any cases of customer dissatisfaction or vulnerability, • Proactive Contact - maintaining contact and good relationships with our customers throughout the collection’s lifecycle, • Information Gathering - gaining a great understanding of our customer’s circumstances through various questioning techniques., • Making and receiving telephone calls, to work with our customers whilst consistently seeing their point of view and finding the best solution for everyone, to recover outstanding debts., • Negotiating, implementing, and monitoring feasible repayment solutions that consider the customers circumstances while balancing the business's best interests, • Complete income and expenditure assessments with customers and agree appropriate forbearance support FCA Compliance & Consumer Duty: At Onmo we all take collective responsibility for our individual roles in creating the best outcomes for our customers. In this role that involves: • Proactively identify areas where policies or procedures may create foreseeable harm and suggest improvements, • Participate in regular Consumer Duty training and maintain up-to-date understanding of regulatory expectations, • Following the FCA Conduct Rules:, • You must act with integrity, • You must act with due skill, care and diligence, • You must be open and cooperative with the FCA, PRA and other regulato, • You must pay due regard to the interests of customers and treat them fair, • You must observe proper standards of market conduct EXPERIENCE • Passionate in delivering great customer service with strong phone contact handling skills and active listening. You will have the ability to listen, understand and articulate challenging conversations verbally and in writing. You are naturally very friendly, polite, patient and understanding, • Strong negotiation skills, with the ability to sensitively and courageously find the best solutions for customers experiencing financial difficulties, • High attention to detail, with the ability to accurately document information., • Ability to handle sensitive financial information with discretion and confidentiality., • Capable of managing challenging conversations with customers., • Ability to multitask and manage time effectively, working in a fast-paced environment where there is constant change and growth, • Adaptable in your communication and approach to meet different customer needs, • Maintain a high quality of service when supporting a high volume of customers through a variety of contact channels, • Experience in the use of CRM systems and able to learn and adapt to multiple agent tools, • Self-motivated, can be relied upon to follow up on questions and outstanding actions for customers.

CHEQ is the Intelligence Standard for the Human-AI Era, trusted by over 15,000 customers worldwide to confidently engage, transact, and thrive in this new era of digital transformation. Powered by award-winning cybersecurity technology, CHEQ offers the only integrated Traffic, Threat, and Identity Intelligence Engine - enabling companies to distinguish between legitimate users and bad actors (human, AI agent, or bot) and deliver granular, context-specific insights in real-time to marketing, commerce, and security platforms. We are a fast-paced, global company with offices in Tel Aviv, New York, London, and Tokyo. Every person on our team plays a meaningful role in shaping our product and our future. About the Role We are looking for a smart, curious, and ambitious Revenue Strategy & Operations (RSO) Analyst to join our team initially for a six-month period to cover a maternity leave. This isn’t a back-office reporting role. It’s a front-row seat to how a fast-growing, global technology company operates - and a genuine opportunity to help shape it. Reporting to the Senior Director, Head of Revenue Strategy & Operations, you will sit at the intersection of data, strategy, and execution, working across Go-to-Market and Finance teams to drive the decisions that move the business forward. You will represent the RSO team in London, as the rest of the team is distributed globally. You’ll need to be comfortable working virtually, building relationships across time zones, and hitting the ground running without in-person onboarding. We’ll set you up for success - but we’re also looking for someone who’s curious enough to proactively seek out information. You’ll start by supporting existing workflows and taking on ownership progressively as you build context and confidence in the role. We’re looking for someone who wants to grow into a true strategic partner: someone who asks why, challenges assumptions, and actively uses emerging tools - including AI - to find smarter, faster ways of working. If you’re early in your career, technically strong, and hungry to make an outsized impact, this is your role. What You’ll Do? You’ll begin by supporting established workflows and taking on increasing ownership as you build context across the business. Over time, you’ll become the go-to person for many of these areas. Responsibilities include: • Own and support company-wide revenue forecasting rhythms through modeling, • Support executive and board-level reporting, including quarterly board deck, management meeting decks, and town hall preparation, • Support go-to-market planning and analysis - including territory management, ICP scoring and model iteration and pipeline generation reviews, • Serve as the first point of contact for the EMEA/APAC field team on deal desk queries, tool support, and general operational questions - triaging, resolving, and escalating where needed, • Maintain data integrity across our CRM and reporting stack - identifying anomalies, enriching records, and ensuring the business is always working from clean, reliable data, • Experiment with AI and automation tools to build smarter, faster workflows across the operations function, • Act as a proactive analytical partner to stakeholders across Sales, Marketing, Finance, and Customer Success - translating data into clear recommendations and helping the business move faster Who You Are? You’re early in your career but you operate like someone who’s been around longer. You don’t wait to be told what to do - you identify the problem, propose the solution, and get moving. You’re as comfortable building a forecasting model as you are presenting your findings to the CFO. And you’re the kind of person who gets genuinely excited about figuring out how AI can make a process 10x better. You want to become a world-class strategic operations professional. This role is your starting point. Requirements: • 2 - 4 years of experience as a Business Operations, Revenue Strategy and Operations, Data Analyst, or similar role - the CV matters less than what you’ve built and how you think, • Hands-on Salesforce experience (must) - not just as a user, but as someone comfortable with admin-level tasks: managing data integrity, building reports and views, maintaining objects and fields, and making the CRM work for the business, • Experience with BI tools (Tableau, Power BI, Looker, or similar), • Strong financial and analytical modelling skills - you build models in Excel or Google Sheets that are accurate, sustainable, and easy to understand, • Exceptional communicator - you write and speak with clarity, know how to tailor a message for a CFO versus a sales rep, and can turn complex analysis into presentations that make the insight impossible to miss, • Bias to action - you lead with solutions, move fast, and don’t get stuck waiting for perfect information, • Genuinely curious - you dig into problems until you understand them, and you’re always looking for a smarter way, • Ambitious - you’re not looking for a job, you’re looking for a career, and you’re motivated by the opportunity to grow into a strategic partner within the business, • Self-sufficient and comfortable working as the sole UK team member within a globally distributed team - you don’t need someone sitting next to you to get up to speed or get things done, • Strong SQL skills - comfortable querying, transforming, and sense-checking data without hand-holding, • Experience with or enthusiasm for AI tools and workflow automation Nice to Have • Background in SaaS, AdTech, MarTech, or Cybersecurity, • Exposure to revenue forecasting, • Experience working in a fast-scaling or global environment

About The Role\nRight across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive.\nWhere will you be working?\nAt M Group Highways, were supporting the safe transportation and movement of people across the UK.\nWe dont just build roads and bridges- were building a better future, creating lasting social value that gives back to the communities in which we work.\nYoull be joining our Civils projects team - We deliver specialist civil engineering for the private and public sectors across the UK, building strong relationships based on a collaborative approach.\nWant to come and be a part of it?\nWhat will you be doing?\nYou'll supervise and manage construction works for the Project team. Using your experience to suggest suitable construction methods.\nYou'll carryout all briefing and putting operatives to work, ensuring the highest possible Health, Safety & Environmental standards.\nWe'll ask you to build a good relationship with the client to meet their expectations.\nYou'll coach and mentor staff and operatives, supervising and put to work site yardmen.\nEnsuring quality procedures and compliance and notifying site team of issues on site and suggestions of how to overcome them.\nWe'll ask you to work with the Site Agent in monitoring HSEQ aspects of the project.\nYou'll keep a full diary of site activities and have input into planning process reporting on progress to date and blockers and movers.\nWhat youll bring CSCS\nSMSTS\nIdeally:\nNVQ - Level 5 +\nFirst Aid\nDrive for results pushes for self and others to achieve targets\nCommunication Skills - Communicates well on all types of topics\nOrganizing and managing work -Sets clear objectives and measures progress\nManaging health, safety and green -Communicates a compelling and inspired health and safety vision\nEthics and Values - Adheres to an appropriate (and effective set of core values and beliefs\nDealing with ambiguity Can act and decide without having the full picture\nDeveloping direct reports and others - Provides challenging assignments with stretching targets Whats in it for you?\nWe offer a range of benefits designed to support your life in and out of work, some of which include; Matched or contributory pension scheme\nOnline GP service, 24 hours a day, 365 days a year\nEmployee assistance programme\nMy Rewards portal, access to 1000s of retail discounts\nLife assurance\nCycle to work, salary finance and give as you earn schemes\nEnhanced maternity, paternity leave and adoption leave\nReward and recognition scheme\nIn addition, this role offers; Company car and fuel card with a range of EV and hybrid vehicles to choose from\nMy Car Choice our salary sacrifice EV/ Hybrid car scheme\nPrivate health care and health care cash plan for you\n28 days annual leave plus bank holidays\nRecommend a friend get rewarded for introducing people to us!\nHoliday purchase scheme\nPersonal Accident Cover\nAbout us\nWe want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. Were responsible and go further for our people, clients, communities and the planet\nWere open and seek new and better ways of exceeding expectations\nWere together and as one team; the whole is greater than the sum of the parts\nWere ambitious and embrace opportunity, to lead essential infrastructure services for life\nWhether youre a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.\nIts an exceptional time to be a part of M Group.\nPlease note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.\nFor certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.\n#MGroupH IND1\nTPBN1_UKTJ

This role is in support of Cencora's global logistics and storage services marketed through our World Courier business.\n\nThe Senior Import Agent is responsible for supporting all aspects of daily import operations, from initial enquiry through to shipment recovery and final clearance, ensuring shipments are handled in a compliant, timely, and professional manner. The role requires a strong understanding of World Courier’s SOPs, written guidance, customs clearance processes, CDS, and customs declarations for both air and road freight. The successful candidate will have strong decision-making and communication skills, the ability to work independently and as part of a team, and experience liaising with clients, service providers, regulatory bodies, other World Courier offices, internal departments, Border Force, Port Health, and local customs authorities. A flexible and adaptable approach is essential due to the changing nature of customs regulations, alongside a commitment to maintaining high standards of accuracy, compliance, and customer service.\n\nThis role will be based on a working pattern of 8.5 hours per day on a 40 hour working week, between Monday to Sunday, 6 am – midnight. There will be some flexibility on the days of work and core times worked. This can be discussed further at interview.\n\nResponsibilities will include:\n\n Comply with World Courier Standard Operating Procedures (SOP), which contain specific instructions to take the steps concerning the reception and shipment of materials.\n\n Compare the material received with the documentation forwarded in order to certify concordance or disagreement.\n\n Prepare box contents according to what´s described on WC Packing List.\n\n Perform activities on the Operative System CTM-STAR related to the Inbound, Outbound, Return and Relocation processes.\n\n Carry out relabeling, stock, balance and relocations processes developed at the Facility.\n\nWe would value the following attributes:\n\n Previous experience in logistics (ideally in a similar role within air / road freight).\n\n TMS systems experience\n\n Excellent interpersonal relationships.\n\n Able to take own initiative\n\n Strong IT skills\n\n Keen to develop and progress\n\n Flexible\n\n Good communication skills\n\n Knowledge of customs\n\n * Experience in import licensing

Location: North London\n\nOur client is seeking a motivated and professional Field Agent to join their growing team on a Temporary to Permanent basis. This is an exciting opportunity for an individual who enjoys working independently, engaging with customers, and contributing to high-quality field operations.\n\nThe successful candidate will play a key role in representing our client in the field by conducting site visits, gathering information, supporting customer interactions, and ensuring accurate reporting. The role requires strong communication skills, attention to detail, and the ability to adapt to different working environments.\n\nKey Responsibilities\n\nConduct field visits to gather data, complete inspections, and support operational activities.\nEngage professionally with customers, clients, and stakeholders while delivering excellent customer service.\nAccurately record findings, updates, and reports using handheld technology and internal systems.\nCommunicate field observations and updates effectively with internal teams.\nSupport issue resolution by identifying concerns and escalating matters where required.\nMaintain accurate records and complete all administrative tasks in a timely manner.\nRepresent our client professionally at all times while working across various locations.\nEnsure compliance with all health, safety, and environmental procedures.Candidate Requirements\n\nExcellent customer service and interpersonal skills.\nStrong verbal communication skills and professional phone etiquette.\nComfortable using handheld devices, mobile applications, and digital systems.\nAbility to work independently and manage workload effectively.\nStrong attention to detail and problem-solving abilities.\nMust have a full UK driver's licence, access to reliable transportation, and be willing to travel between sites.\nPrevious experience in a field-based, customer-facing, or operational role is advantageous but not essential.\nWarrant Officer experience would be beneficial, although not essential.Role Details\n\n37.5 hours per week - flexibility required between the hours of 8am - 8pm\nCandidates must have own vehicle with business insurance\nMOT and valid insurance required\nComfortable with lone working and distance driving\nMileage paid at £0.19p per mile\nSalary: £14.80 per hour, paid weeklyIf you are reliable, proactive, and looking for a rewarding opportunity with a respected organisation, we would love to hear from you.\n\nShould you require any support or assistance, please contact your local Gi Group office.\n\nGi Group Holdings Recruitment Limited are proud founding members of Menopause in business, corperate members for Neurodiversity in business, Disability Confident committed members, Gold status for the Armed Forces Covenant, Bronze trail blazers for Racial Equality matters and Age Freindly Employer pledge members. \n\nGi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role.\n\nWe are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website

Trainee Commercial Real Estate Agent / Surveyor\nLocation Chandlers Ford\nSalary • £25,000 - £30,000/annum (depending on experience)\nWe are working with a lovely real estate company in the Chandlers Ford area who are looking for a motivated individual who has a passion for the property industry to work as a Trainee Commercial Agent / Surveyor.\nThis is a great opportunity for either an entry level candidate, a junior from another agency or for someone wishing to transition from residential to commercial.\nThis role offers an excellent opportunity for individuals interested in developing a career within the commercial property sector. As a trainee, you will gain valuable hands-on experience in property surveying, client liaison, and market analysis, working closely with experienced professionals.\nBenefits\n£25,000 - £30,000/annum (depending on experience)\n25 days annual leave\nBirthday off\nPension scheme\nResponsibilities of the role\nUndertake market research and analysis of comparable evidence, rental values and market trends to support pricing strategies and client reporting.\nAssist in the sales, lettings and marketing of properties on behalf of landlords, investors, occupiers and developers.\nManage inbound enquiries and proactively follow-up with applicants professionally, maintaining excellent customer service and accurate communication records.\nDevelop and maintain strong client and applicant relationships to generate repeat business and new agency instructions.\nAssist in lease negotiation and sale transactions to achieve the best outcome for clients.\nCoordinate transactions from instruction through to completion, liaising with solicitors, surveyors, financial institutions and other stakeholders.\nPrepare marketing materials including brochures, virtual tours, online listings and social media content to promote available properties.\nEnsure all property records, client information and transaction data are accurately maintained within internal systems and databases.\nManage and monitor compliance documentation including EPCs, AML information, asbestos surveys, insurance details and VAT status.\nAssist with the preparation of schedules of evidence, deal histories and lease event research using property databases such as CoStar and Nimbus.\nSupport diary management, inspection coordination and administration associated with agency instructions.\nContribute to business development initiatives, press releases and professional social media activity to enhance market presence and generate opportunities.\nEnsure compliance with RICS professional standards, company procedures and relevant legislation. Requirements of the role\nEssential\nStrong verbal and written communication skills.\nAbility to manage negotiations and maintain client relationships professionally.\nGood understanding of property marketing processes and transaction management.\nProficiency in Microsoft Office and property management/database systems.\nStrong attention to detail and organisational skills.\nAbility to work under pressure and manage competing priorities.\nFull UK driving licence and willingness to travel for inspections and viewings. Desirable\nExperience in Real Estate, Property Management or a related discipline.\nExperience using CRM systems and property software platforms.\nKnowledge of commercial lease structures, landlord and tenant matters, and valuation principles.\nUnderstanding of compliance requirements including AML regulations and EPC legislation.\nExperience managing social media or digital marketing within a professional environment. Please apply today with your CV for this fantastic opportunity TPBN1_UKTJ

Company Description Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their life easier and save them money. As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere. More about our mission. Job Description THE ROLE We’re looking for a Senior Data Science Manager to join our Customer Support team, based across our key hubs in London and Budapest. This role is a unique opportunity to lead and develop the intelligence system at the core of our contact automation system as well as identify other areas for applied AI application throughout the Customer Support domain. You will be instrumental in identifying and developing solutions that provide us with the ability to help customers resolve these issues without friction. What you achieve will have a direct impact on Wise’s mission and millions of our customers. WHAT YOU’LL DO Cross-Functional Collaboration & Business Impact: Partner strategically with Product, Engineering, and Operations Squad leads to define the strategy and roadmap for the Squad while ensuring our solutions maximize customer and business value, with a strong focus on tangible customer solutions and measurable impact Technical Leadership & Innovation (NLP & Applied AI): Lead the research, experimentation, and rapid iteration in developing and evaluating contact automation systems, leveraging Natural Language Processing (NLP) and Applied AI techniques to identify customer problem patterns, create data extraction algorithms, and innovate LLM prompt development for the Wise Assistant. Opportunity Identification & System Enhancement: Proactively identify and pursue new opportunities across the Support space, including designing and validating agent tooling, refining operational processes, and enhancing learning systems, to continuously improve the overall support experience and efficiency. Delivery Excellence & Operationalization: Oversee the production deployment and implementation of data science solutions, ensuring robust infrastructure and seamless functioning of all relevant production processes. WHAT YOU’LL BRING Technical & Research Expertise: 7+ years experience. Strong technical foundation with expertise in coding (Python, SQL) and LLM / Agentic workflows and frameworks (LlamaIndex, LangGraph, etc.). Experience with building production-grade Machine Learning and AI systems at scale. Proven ability to conduct research, formulate well-designed experiments, drive innovation through experimentation, and stay up-to-date on the latest advancements in AI/ML. Team Management: 2+ years commercial experience. A passion and desire to grow teams from the ground up rather than inheriting an established team. Demonstrated ability to recruit, mentor, and develop foundational technical talent, fostering a collaborative and innovative team culture focused on delivering measurable business outcomes and establishing robust Machine Learning and AI systems. Support Domain & Customer Contact Acumen: Experience in customer support operations, ideally within financial services or fintech, with a deep understanding of the customer contact domain. This includes expertise in customer journey analysis, contact drivers, operational efficiency, and the unique data challenges inherent in customer interactions. Communication & Influence: Excellent communication skills with an outstanding ability to translate complex technical concepts into strategic business language and build consensus across diverse stakeholder groups. Strategic Ownership & Pragmatism: Demonstrated ability to proactively identify impactful opportunities, influence business strategy, and drive initiatives to completion. You possess a pragmatic approach, effectively triaging requests and adapting analysis scope to achieve optimal outcomes in a fast-paced environment. NICE TO HAVE BUT NOT ESSENTIAL • Education: Advanced degree (Masters / PhD) in Computer Science, Data Science, Machine Learning, Mathematics/Physics, or related quantitative fields preferred., • Technical: desire or ability to pick up other programming languages such as TypeScript and Java. Additional Information For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. We're proud to have a truly international team, and we celebrate our differences. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers. If you want to find out more about what it's like to work at Wise visit Wise.Jobs. Keep up to date with life at Wise by following us on LinkedIn and Instagram. For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. We're proud to have a truly international team, and we celebrate our differences. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers. If you want to find out more about what it's like to work at Wise visit Wise.Jobs. Keep up to date with life at Wise by following us on LinkedIn and Instagram.

Mac Specialist\nPermanent | Onsite, Mayfair | macOS and iOS | Apple Support\nAt Peregrine, we’re always seeking Specialist Talent that have the ideal mix of skills, experience, and attitude, to place with our vast array of clients. From Business Analysts in large government organisations to Software Developers in the private sector – we are always in search of the best talent to place, now.\nThe Role:\nWe are seeking a customer-focused Mac Specialist Support Agent to join our IT support team. This role is responsible for providing support for macOS systems, Apple hardware, and associated software applications. You will troubleshoot technical issues, assist end-users, and ensure the smooth operation of Apple devices across the organisation. You will support all internal staff and may visit pop-up environments.\nResponsibilities:\n Provide first- and second-line support for macOS, iOS, and Apple hardware (MacBooks, iMacs, iPads, etc.)\n Troubleshoot hardware, software, network, and system-related issues specific to Apple products\n Support the deployment, configuration, and maintenance of Apple devices using MDM tools (e.g., Jamf, Intune, Kandji)\n Install and maintain macOS updates, patches, and software packages\n Assist in integrating Apple devices into enterprise environments (e.g., directory services, email systems, network shares)\n Educate users on best practices and usage of Apple devices\n Work closely with other IT team members to resolve cross-platform compatibility issues\n Maintain detailed documentation of support tickets, resolutions, and procedures\n Provide feedback to improve tools, systems, and processes supporting the Apple environment\nSkills & Experience:\n Proven experience in a technical support or helpdesk role, specialising in macOS and Apple hardware\n Deep understanding of macOS, Apple ecosystem, and iOS device management\n Strong diagnostic and problem-solving skills\n Excellent communication and customer service skills\n Ability to explain technical issues to non-technical users\n Passionate about Apple technology and user experience\n Self-motivated and proactive in solving problems\n Able to work independently and as part of a team\n Calm under pressure and capable of handling multiple tasks\n Strong attention to detail and commitment to quality service\nDesirable Skills:\n Apple Certified Support Professional (ACSP) or similar certification\n Familiarity with ITIL or similar service management frameworks\n Prior experience supporting creative or media teams (Adobe Suite, Final Cut Pro, etc.)\nAbout Peregrine\nWe build workforces that deliver tech and change programmes at leading UK organisations. By combining data science from Peregrine Intelligence, our industry-accredited Peregrine Academy, and market-leading attraction and diversity initiatives, we bridge capability gaps at all levels in public and private sector organisations. We work closely with our clients to understand their challenges and deliver flexible, long-term solutions that make a real difference. When you join Peregrine, you become part of a team that’s focused on growth, both yours, our clients’, and the sectors we support. You’ll also get access to a full range of benefits alongside your salary.\nHow Specialist Talent Works\nAs a permanent employee at Peregrine, you’ll be part of our Specialist Talent team. That means you’ll work on-site or remotely with our clients, supporting them on complex, high-impact projects in Data, Digital and Business Transformation. You’ll get the variety and challenge of consultancy work, with the stability and support of a permanent role. You’re not a contractor - you’re a valued member of our team, with access to all the same benefits, learning opportunities, and community.\nOur Culture\nWe’re curious, open, and always learning. We believe in doing great work and doing it with integrity. We support each other, share ideas freely, and celebrate progress big and small. And we care about the impact we make, whether that’s helping clients solve tough problems or creating opportunities for people from all walks of life.\nDiversity and Inclusion\nWe’re proud to be a diverse team, with 20+ nationalities represented across Peregrine. We welcome people from all backgrounds and experiences, and we’re committed to building an inclusive workplace where everyone can thrive. Through our partnerships and internal initiatives, we’re working to improve social mobility, reduce our environmental impact, and help our clients build more inclusive teams too.\nFind out more: peregrine.global or check out our LinkedIn page: peregrine-resourcing

Job Title: Asset Management Assistant Location: Nine Elms, SW London Department: Commercial Employment Type: Permanent Contract Salary: Competitive Market Rate Package Hours: 9:00 – 18:00 Monday – Friday About Us: Established in 2017, Excel Winner is leading part of Europe's largest regeneration initiatives. We aim to transform the Vauxhall, Nine Elms, and Battersea Opportunity Area by introducing new homes, creating jobs, and developing biodiverse green spaces. Summary of the Job: The Asset Management Assistant will support the day-to-day operations of the One Nine Elms project, assisting in the overall management of property operations. The role will focus on administrative coordination, financial tracking, and operational support to ensure efficient and compliant asset management. Working closely with Commercial Director, the position will play a key role in maintaining smooth operations, supporting vendor coordination, and enhancing overall performance of the asset. Job Responsibilities: • Assist in the overall operational management of the One Nine Elms project, • Support the management and coordination of the Managing Agent to ensure service delivery standards are met, • Monitor and assist in managing operational budgets, cost control, and expenditure tracking, • Support commercial reconciliation and cash flow monitoring processes, • Handle administrative tasks including documentation, reporting, and record keeping, • Assist in managing defect (snagging) issues, including tracking, coordination, and customer communication, • Support health & safety processes and ensure compliance with relevant regulations, including Building Safety requirements, • Assist in compliance monitoring and reporting to ensure all statutory and internal requirements are met, • Liaise with internal and external stakeholders, including contractors, consultants, and tenants/residents, • Provide general operational support to improve efficiency and effectiveness of asset management activities Job Requirements: • Previous experience in property management, asset management, or a related field is preferred., • Strong organizational and administrative skills with attention to detail., • Basic understanding of budgeting, cost control, and financial reporting., • Ability to manage multiple tasks and prioritise effectively in a fast-paced environment., • Good communication skills, both written and verbal, • Proactive, reliable, and able to work both independently and as part of a team, • Familiarity with compliance, health & safety, or building operations is advantageous., • Proficiency in Microsoft Office (Excel, Word, Outlook); experience with property management systems is a plus., • Fluency in English is essential; proficiency in Chinese is advantageous., • Educational background in Architecture, MEP Engineering, Real Estate Management, or a related discipline is preferred. Please Note: The duties and responsibilities listed in this job description are not exhaustive. The role may require the post holder to undertake additional tasks within the general scope of the position. Such duties should not fundamentally alter the nature of the role. This job description is intended to adapt to the evolving demands of company objectives and priorities. How to apply: If you are a motivated professional with the skills and experience to thrive in this role, we encourage you to apply by submitting your updated CV directly through LinkedIn job post.

This job is with Wise, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere. More about our mission and what we offer. We are the Global KYC and Onboarding squad in the Servicing department and we have a mission: to enable teams at Wise to expand and fine-tune the business in a "config change" manner all across the globe, while remaining compliant and safe for the customers. There are three teams in the squad: Business Onboarding Verification, Personal Onboarding Verification and Wise Platform Verification (our B2B platform). The scale we operate at: In FY2025, 15.6 million people and businesses used Wise, we onboarded over 5.9 million new customers (~500k/month), and moved £145.2bn across borders (~£400m/day) across 160+ countries and 40+ currencies. Our verification systems aren't supporting tools — they're core production infrastructure that protects customers, enables growth, and must stay reliable under constant change in regulations, policies, and evolving threat patterns. All of the teams are diverse, cross-functional groups passionate about solving complex problems with elegant solutions. We bring together backend and frontend engineers, mobile developers, designers, data analysts, and product managers who collaborate closely to deliver exceptional customer experiences. Our teams are responsible for the critical verification journeys that business and personal customers complete before using Wise's products. We own the entire verification lifecycle – from document collection flows and automated review systems to agent tooling and compliance monitoring. We operate with high ownership in a bottom-up, transparent culture, make data-driven decisions, and celebrate both technical excellence and customer impact. Right now we're focused on building KYC/FinCrime as a configuration-driven product, refactoring and building new scalable microservice systems, and increasing automation using ML/AI where it genuinely improves decisioning, review quality, and operational efficiency — with safe fallbacks and clear observability. As a team that touches both regulatory requirements and customer experience, we have unique opportunities to innovate in a space traditionally resistant to change. By joining one of our teams, you'll directly impact these customers by transforming a traditionally frustrating experience into one that's fast, intuitive, and fair. Your code will help individuals and small businesses access global banking faster, enable entrepreneurs to pay international employees on time, and allow people like you and your teammates support their families across borders without friction. We're not just building verification systems – we're removing barriers that stand between our customers and their financial freedom. We need like-minded engineers in all the teams in the squad, so we'll use the interview process to discover where your unique skills shine brightest. Ultimately, we want to match you with the team that perfectly aligns with your experience and sets you up for success! As a Senior Software Engineer, you will own large-sized, impactful projects within the domain. Your responsibilities span end-to-end: You will own the technical roadmap for your areas of ownership, ensuring they address important technical debt, reliability, scalability, and security concerns. You will be instrumental in designing and implementing robust backend systems that provide clean APIs and interfaces to hide the internal complexity. You will drive the integration with various risk and mitigation systems to ensure that Wise is compliant. You will take initiative to identify and solve impactful problems both within your team and beyond, contributing to high-impact cross-team initiatives. What we expect from you: You have 4+ years of experience working with Java 8+, Spring framework, asynchronous message queues (e.g., Kafka, RabbitMQ), and have architected and built highly scalable microservices. A strong product mindset and a deep passion for both customer experience and regulatory compliance. You will prioritize work with a holistic view of the customer and business impact, making data-driven decisions to solve complex, ambiguous problems. Exceptional communication skills, with the ability to articulate complex technical and architectural concepts clearly to diverse audiences, including product managers, designers, and other engineering teams. You demonstrate a commitment to writing clean, testable, maintainable, and highly performant code, and you are a strong advocate for best coding practices and rigorous code reviews. Proven ability to identify and lead the technical delivery of large-scale, organisationally-complex projects, adept at anticipating and escalating organizational blockers. Extensive experience working with relational and non-relational databases, including advanced query optimization, schema design, and data lifecycle management for sensitive information. What does success look like? You’ll have deeply embedded yourself within our mission, owning and delivering quarterly goals for the team, significantly impacting our ability to scale and improve verification processes. You’ll own the technical roadmap for your areas, ensuring it supports both immediate delivery needs and long-term strategic objectives, including addressing technical debt and improving system health. You’ll leverage your expertise to identify the right solutions to solve ambiguous, open-ended problems, driving tough prioritization decisions that deliver clear business and customer value. You’ll consistently define and implement technical solutions or efficient operational processes that level up your team and contribute beyond it, mentoring other engineers and sharing best practices. You’ll inspire a high-performing team environment where ideas are shared, technical excellence is pursued, and continuous learning is embraced. QualificationsAdditional Information For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. We're proud to have a truly international team, and we celebrate our differences. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers. If you want to find out more about what it's like to work at Wise visit Wise.Jobs. Keep up to date with life at Wise by following us on LinkedIn and Instagram.

Company description Latham & Watkins is one of the worlds leading global law firms advising the businesses and institutions that drive the global economy. We are the market leaders in major financial and business centers around the world. Our investment in people, commitment to innovation, and focus on the future empower you to build an incredible career and thrive as an exceptional professional in a supportive culture. If you aspire to be the best, and work with the best, this is where you belong.Job description About the Role The Workplace Experience (WE) 24/7 Agent is an integral part of Lathams Workplace Experience team. This role will be responsible for supporting customers in a virtual fast-paced setting via telephone, email, and chat four days per week while working alongside the local London Workplace experience team in-person one day per week allowing for flexibility as business needs may change week to week. The onsite role will consist of reception desk support, conference room setup, and visitor support. This role will be located in our London office. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office presence. The shift for this role will be Monday - Friday 8:30am - 4:30pm.Other key responsibilities include:Curating experiences in the workplace to make the internal and external client feel valued, part of the community, and always impressed by the level of serviceProviding high touch customer service to all visitors and guestsContributing to a team environment that ensures all WE Agents are equally taking ownership of department tasks and responsibilitiesEnsuring cross-departmental collaboration to guide an inquiry to the appropriate resourceActing as the liaison for the WE staff in the local offices to facilitate all types of requests and providing information to allow for a seamless experience for the customerRequired profile Wed love to hear from you if you:Demonstrate excellent communication skills both written and verbalPossess exceptional customer service skills with the intention to go above and beyond for every requestDisplay the ability to assess situations and take action without the direction of othersAnd have:A high school diploma or an equivalentFluency in English and proficiency in either German, French, Spanish and/or Italian is advantageous but not requiredPrior workplace experience; experience as a receptionist or in technology, hospitality, or inbound customer service call center, preferablyAdministrative experience and familiarity with professional services organizations, preferablyWhat we offer Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Lathams comprehensive benefit program which includes:Health insurance as well as group income protection and life assuranceA pension planWellness programsEmployee discountsAnd more!Additionally, we have a range of programming including Global Affinity Groups, which are open to all. These groups provide a firmwide platform to share experiences and advice as well as an opportunity to participate in a supportive network with common interests to help make life at the firm even better.Latham & Watkins is an equal opportunity employer. The Firm prohibits discrimination against any employee or applicant for employment on the basis of race, colour, religion, sex, age, national origin, sexual orientation, gender identity, gender expression, marital status, or any other characteristic or condition protected by applicable statute.TPBN1_UKTJ

Are you an experienced international property sales professional looking for your next opportunity within a dynamic and ambitious residential development environment?\n\nWe are working with a leading developer seeking a driven, commercially minded, and customer-focused Senior International Sales Manager to join their team on a 6-month fixed-term maternity cover contract. This is an exciting opportunity for a fluent Mandarin speaker with a proven track record in international property sales, agent management, and relationship building across overseas markets.\n\nKey Responsibilities\n\nSales & Business Development\n\n Develop and deliver international sales strategies to achieve and exceed sales targets.\n Build, manage, and grow a network of overseas agents, introducers, and key business partners.\n Identify opportunities within emerging and established international markets.\n Generate sales through agency channels, direct purchasers, repeat buyers, and investor networks.\n Conduct in-person and virtual property presentations and viewings.\n Deliver product training and regular updates to agency partners.\n Support pricing exercises, sales launches, and promotional campaigns.\n Maintain accurate sales reporting through Salesforce and other CRM systems.\n Create and distribute content across WeChat, WhatsApp, and other relevant social media channels.\n Attend international exhibitions, roadshows, and industry events where required.\n\nCustomer Experience & Operations\n\n Build strong relationships with purchasers, investors, agents, and stakeholders.\n Deliver an exceptional customer experience throughout the sales journey.\n Provide expert advice on property availability, pricing, incentives, and purchasing processes.\n Liaise with internal departments to ensure a seamless customer experience.\n Assist with translations and culturally tailored communications when required.\n Monitor international market trends and competitor activity to inform sales strategy.\n Ensure compliance with all relevant legislation and anti-money laundering requirements.\n Produce regular sales and market performance reports.\n\nWhat We're Looking For\n\n Previous experience in international property sales, new homes sales, or residential development sales.\n Fluent written and spoken Mandarin and English is essential.\n Proven track record of achieving and exceeding sales targets.\n Experience managing and developing international agency networks.\n Salesforce or similar CRM experience.\n Strong communication, negotiation, and relationship-building skills.\n Commercially aware with a strong understanding of international property markets.\n Self-motivated, organised, and able to work independently.\n Passionate about delivering exceptional customer service.\n\nPersonal Attributes\n\n Results-driven with a proactive and resilient approach.\n Excellent communicator with strong interpersonal skills.\n Collaborative team player who builds positive working relationships.\n Creative thinker with strong problem-solving abilities.\n Organised and efficient, with excellent attention to detail.\n Passionate, ambitious, and committed to achieving success.\n\nWhat's on Offer\n\n Basic salary of £65,000 plus commission (pro rata).\n Realistic earnings of £110,000 OTE (pro rata).\n Competitive commission structure.\n 25 days annual leave plus bank holidays (pro rata).\n Opportunity to join a respected and growing residential developer.\n Exposure to international markets and high-profile developments.\n\nAdditional Information\n\n Position: Senior International Sales Manager (Mandarin Speaking) - Maternity Cover\n Contract: Fixed-Term Contract (6 Months)\n Duration: August 2026 - February 2027\n* Hours: Monday - Friday, 9:30am - 6:00pm\n\nIf you'd like to find out more or discuss the opportunity in confidence, please contact Max at Fawkes & Reece London

Do you want to be part of an outstanding team that is experiencing tremendous success in selling to the UKI Consumer Goods Sector? Do you have deep experience in complex transformation projects? Come join us at the Salesforce Solution Engineering team! As a Principal Solution Engineer, you will be a lead architect of the "Agentic Enterprise," helping our customers unify humans and AI agents to drive profitable growth through Agentforce for Consumer Goods. Through collaboration with the customer, the Products team, and Professional Services, the Solutions Engineers develop thoughtful solutions that help our customers connect with their customers in new ways. This unique perspective creates an opportunity for the SE to interact with the entire customer lifecycle. If you enjoy a fast-paced environment full of exciting challenges and opportunities to build compelling Solutions then the Solution Engineering Team is the department for you. The SE world is a dynamic, constantly evolving environment where expertise in design, business consulting and technology is used every day to drive innovation. The Solution Engineer must have a strong desire to demonstrate their technical and/or sales skills, including the ability to solicit business requirements, develop a technical sales strategy, configure and successfully demonstrate the solutions that address these requirements and provide business value. As an Account Solution Engineer, also known as a "Presales Consultant," "Sales Consultant", ”Pre -Sales Engineer”, “Sales Engineer” or "SE", you'll be a key player in the sales cycle, delivering thought leadership and owning solutions to enhance our customers' experience. You'll collaborate with colleagues, support our sales team, and translate business objectives into compelling recommendations. With your technical and sales skills, you'll present our product offerings, address objections, and inspire confidence in our technology infrastructure. The Account Solution Engineer will act as a trusted advisor to our customers while aiding the customer’s transformational journey. Responsibilities: Coordinate and lead the entire solution cycle through close collaboration with other teams. Understand the customer’s needs, and establish Salesforce’s product as the best solution that solves unique challenges. Convey a deep understanding of the client’s industry and technology as it pertains to Salesforce’s solutions for Consumer Goods. Develop and deliver innovative custom solutions, build and present customized demos of Salesforce products including solution concepts to key decision-makers to address their business issues and needs showing business value. Participate in all appropriate product, sales, and procedural training and certifications to acquire and maintain the knowledge vital to be effective in the position. Attain quarterly and annual objectives assigned by management. Respond efficiently to RFPs. Lead the technical side of the sales cycle. Have a strong curiosity about growing your career and participating in our internal training programs and mentorship initiatives. Design and prototype agentic workflows using Agentforce to solve complex business challenges. Identify high-impact opportunities for autonomous agent deployment in areas such as Telesales, Visit Management, Proactive Maintenance, and Trade Promotion Management. Guide clients on the strategic shift from legacy CRM workflows to an Agentic data platform where AI drives actionable insights. Required Qualifications: 10+ years of solution engineering, consultancy, delivery, or training success for an enterprise software solution organisation. Deep expertise in Agentforce for Consumer Goods, including autonomous AI design and the development of human-agent collaborative strategies. Experiences of selling into customers across the UK in the Consumer Goods and Retail sector Salesforce, or other, certifications related to Artificial Intelligence, specifically generative AI and LLM concepts Experience implementing Digital Transformation strategies, enterprise consulting and delivering increased success to their customers. Proven oral, written, presentation, and interpersonal communication and relationship skills. Proven time management skills in a dynamic team environment. Ability to work as part of a team to tackle problems in dynamic, energising environments. Inquisitive, practical, and passionate about technology and sharing knowledge. Loves to be the first to know something and to understand why and how things happen. Good at searching out information and experimenting, love to concentrate on a particular topic, and tackle puzzles. Good at explaining ideas and finding ways to keep people’s attention. Willing and able to travel occasionally. Experience will be evaluated based on alignment to the core competencies for the role (e.G. extracurricular leadership roles, military experience, volunteer work, insurance industry and/or financial services experience, etc.). Relevant Salesforce certifications (Administrator, Service Cloud, Experience Cloud) and consulting experience are strongly recommended Computer studies Degree or equivalent relevant experience required. Experience will be evaluated based on the core proficiencies for the role (e.G. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.

Service Charge & Rent OfficerLocation: Long Stratton (Hybrid Working Available)Salary: CompetitiveContract: Full-Time, PermanentReports to: Service Charge & Rent ManagerMake a Difference in Social HousingWe are looking for an experienced and detail-oriented Service Charge & Rent Officer to join a busy Housing Operations team.This is an excellent opportunity for a housing professional with experience in service charges, rents, leasehold management, or property management to play a key role in delivering a transparent, accurate, and customer-focused service to residents.You will support the management and administration of service charges, rents, estate charges, utility charges, and sinking funds across a large residential portfolio. Working closely with internal teams, managing agents, residents, contractors, and stakeholders, you will ensure charges are administered fairly, accurately, and in compliance with all relevant legislation and best practice.The RoleAs the Service Charge & Rent Officer, you will be responsible for managing the calculation, application, billing, reconciliation, and communication of rents and service charges while ensuring residents receive clear information and excellent service.You will act as a key point of contact for service charge and rent enquiries, supporting residents while ensuring value for money and regulatory compliance.Key ResponsibilitiesService Charge & Rent AdministrationCalculate, set, issue, and reconcile service charges and rents.Apply rent and service charge information accurately to customer accounts and on re-let properties.Calculate individual service charges and ensure costs are correctly apportioned.Produce and issue annual service charge accounts and statements.Administer sinking funds and issue annual sinking fund statements.Set service charges for new developments and schemes.Calculate and administer estate charges and personal charges.Manage utility billing arrangements in line with legislation and regulatory requirements.Provide accurate rent and service charge information to internal stakeholders.Managing Agent & Financial ManagementLiaise with managing agents and scrutinise service charge and maintenance costs.Challenge incorrect or unreasonable charges where appropriate.Process managing agent invoices within agreed timescales.Calculate estimated and actual costs for service charge recovery.Support budgeting, forecasting, and financial planning activities.Assist with reconciliations and financial reporting.Compliance & LegislationEnsure compliance with housing legislation, lease agreements, regulatory requirements, and best practice.Support Section 20 consultation processes and service charge recovery activities.Ensure compliance with leasehold legislation and relevant housing regulations.Prepare information for audits, inspections, and regulatory reviews.Monitor legal and regulatory changes and help implement updates where required.Resident Engagement & Customer ServiceAct as a key contact for resident enquiries relating to rents and service charges.Explain service charge calculations and rent structures in a clear and accessible manner.Resolve disputes and complaints professionally and effectively.Support resident meetings and consultations regarding service charge budgets and expenditure.Deliver exceptional customer service while maintaining compliance and accuracy.Continuous ImprovementIdentify opportunities to improve processes, systems, and efficiencies.Support transformation initiatives and new technology implementation.Contribute to service improvements that enhance the resident experience and deliver value for money.What We're Looking ForEssential ExperienceExperience working in a Service Charge, Rent, Leasehold, Housing Finance, Income Management, or similar housing-related role.Strong understanding of service charges, estate charges, sinking funds, and rent-setting processes.Experience within a housing association, local authority, property management company, managing agent, or similar environment.Knowledge of leasehold management and Section 20 consultation processes.Experience handling customer queries and managing stakeholder relationships.Experience working with housing management systems and financial reporting.Knowledge & SkillsStrong knowledge of service charge legislation and housing regulations.Understanding of lease agreements, tenancy agreements, and housing law.Knowledge of the Landlord and Tenant Act 1985 and related housing legislation.Excellent financial analysis, budgeting, reconciliation, and reporting skills.Strong attention to detail and accuracy.Ability to interpret complex financial and legal information and communicate it clearly to residents and colleagues.Excellent customer service, communication, and problem-solving skills.Strong organisational and time-management abilities.Proficient in Microsoft Excel and housing management software.QualificationsDegree-level qualification, relevant professional qualification, or equivalent experience.Evidence of continued professional development.CIH qualification (or working towards) is desirable.What You'll BringA resident-focused approach.Strong analytical and investigative skills.The ability to build positive relationships with residents, colleagues, contractors, and external stakeholders.A proactive and solutions-focused mindset.A commitment to accuracy, transparency, and continuous improvement.What's on Offer?Hybrid working arrangement.A varied and rewarding role with genuine impact.Supportive and collaborative team environment.Ongoing training and professional development opportunities.Long-term career prospects within housing and property management.If you have experience in service charges, rents, leasehold management, or housing finance and are passionate about delivering a high-quality service to residents, we'd love to hear from you.Please note: This role is subject to a Basic Disclosure and Barring Service (DBS) check.Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.TPBN1_UKTJ

In a Nutshell\nWe have an exciting opportunity for a Technical Manager within our Special Projects division managing remediation works on legacy projects across the Group based out of our Brentwood offices.\nThe Technical Manager position will be an integrated technical role with both technical & project management aspects. The role will offer excellent experience, on-the-job training and career progression opportunities within the company.\nWe value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated.\nLet's cut to the chase, what's in it for you\nCompetitive basic salary and annual bonus\nCompany car, car allowance or travel allowance\nSalary sacrifice car scheme available to all employees\nUp to 39 days annual leave plus bank holidays\n2 Volunteering days per annum\nPrivate medical insurance, with employee paid cover\nEnhanced maternity, paternity and adoption leave\nCompetitive pension scheme through salary sacrifice\nLife assurance at 4 x your annual salary\nShare save and share incentive schemes\nChristmas company shutdown\nEmployee rewards portal with many more benefits\nIn return, what we would like from you\nBehave in line with our company values - Integrity, Caring and Quality\nProfessional qualification from recognised institution e.g., ONC/HNC, NVQ in Construction\nExtensive experience working within the built environment\nConversant with building regulations and CDM Regulations, and Health and Safety.\nCo-ordinate project teams throughout the planning and development process monitoring progress to ensure the delivery\nof projects on time and in budget.\nEnsure all co-ordination issues relating to tenders and contract issues are implemented between design team, construction team, employer's agent and client.\nManage the technical and design process of the project from Site investigation and briefing through Planning Consent to\nPractical Completion.\nProviding technical advice on the feasibility of projects, determining constraints and advising on budgets, phasing and timing.\nProduce, monitor and update development fees & utility costs budgets and cash flows for all project phases.\nMore about the Technical Manager role\nTo be the technical lead of a project from bid or tender through to completion.\nDelivery of technical duties through all stages of the project.\nProvide post-completion technical support as required.\nAct as the Client focal point and Construction Team Co-ordinator during the construction phase of the project.\nTo manage the planning and delivery of infrastructure, including services and landscaping.\nTo manage the delivery of work and/or expectations of key project stakeholders and customers, for example project stakeholders, residential customers, external design consultants andsuppliers/contractors\nCollation and review of existing drawing information to establish accurate project data and specifications to prioritise remediation works.\nReview of Visual Inspection Reports and assessment of height of building.\nDiscussion with Fire Engineer to agree extent of potential works required and areas to open up to investigate existing external wall build up, cladding types and fire stopping.\nReview of Intrusive Reports in conjunction with external Consultants and Fire Engineer and agree with all parties the extent of works required .\nFinally, let's tell you a bit more about us\nWe build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach.\nJoin us in making Vistry.\n#LI-WS1 TPBN1_UKTJ

About the Role: This is a newly created role on a fast-growing team. Stellar Copilot is redefining what small business marketing looks like in the age of AI. Our teams leverage Pixis’ best-in-class AI tooling to improve and automate the core paid media processes of businesses across industries and at every stage of growth. As a Customer Success Manager on the Copilot team, you'll manage a portfolio of small business clients —learning their objectives inside and out, building AI-powered workflows tailored to their needs, and providing the strategic guidance that helps take them to the next level. You'll also work directly with Pixis' in-house AI engineering team, influencing product improvements, contributing ideas for new initiatives, and being among the first to test the latest in AI-enabled advertising technology. What you'll do: – Partner with AI-enabled paid media teams to drive measurable results for a portfolio of small business clients – Leverage AI technology to design workflows and automated processes that address each client's unique marketing needs – Own client relationships from onboarding through retention — managing communications, check-ins, and key touchpoints – Lead client meetings and deliver clear, compelling campaign reporting and performance reviews – Collaborate closely with internal media teams, translating client business context into actionable campaign and optimization decisions – Identify cross-sell and upsell opportunities and work with clients to expand the scope of their Copilot programs – Feed product insights and client feedback directly to the Pixis AI engineering team to shape future development – Collaborate with our AI engineering team to design and build agentic support for account management —defining workflows, testing agent capabilities, and helping automate the routine work of managing client portfolios at scale What we 're looking for: – 2–3 years of experience in a customer success, account management, or client services role — ideally within a services business or technical product organization – Experience working with paid advertising platforms, particularly Google Search and Meta, and the ability to speak to their role in a marketing program – A genuine passion for working with clients — you're energized by understanding their goals and helping them win – Demonstrated interest in AI-powered marketing tools and an eagerness to build expertise in this space – Experience working with or marketing to small businesses, with an understanding of how their operations and marketing priorities typically function – A commercial mindset — you can identify growth opportunities and are comfortable having cross-sell conversations About Stellar: The traditional agency model wasn't built for what comes next. Stellar is. Stellar is a performance marketing group designed for high-growth brands that demand speed, clarity, and real outcomes. We bring together 11 specialist agencies across paid media, creative, lifecycle, SEO, and platform strategy — all connected by Pixis, our shared AI infrastructure.

Fluent Software Group is part of Valsoft Corporation's family of vertical market software businesses, focused on building specialized, reliable software solutions for targeted industries. We balance product innovation with operational dependability. We operate a portfolio of vertical market software businesses across Europe and North America. We are building an Enterprise Voice AI Agent to power service delivery for one of our Netherlands-based portfolio companies and their clients at scale. We are looking for a Dutch-speaking AI Developer based in Canada to own the ongoing development and scaling of the Enterprise Voice AI Agent — built to serve one of our Netherlands-based portfolio companies and their clients. In this role, you will build and evolve a production voice AI system that processes real customer interactions at enterprise volume. You will work directly with stakeholders at our portfolio company — in Dutch — to gather requirements, refine agent behaviour, and ensure the platform meets the operational needs of their business and their clients. Dutch language proficiency is a hard requirement. You will be the primary technical point of contact for our Dutch-speaking portfolio company, conducting discussions, writing documentation, and communicating updates in Dutch as part of your daily work. Voice Agent Development & Ownership • Own end-to-end development of the Enterprise Voice AI Agent: architecture, features, integrations, and ongoing maintenance, • Build and tune AI voice agent pipelines — including speech recognition, natural language understanding, dialogue management, and text-to-speech, • Develop and maintain the frontend (React/Next.js) and backend (Node.js/Python) components of the platform, • Integrate the voice agent with the portfolio company's existing systems (CRMs, telephony platforms, APIs) and their clients' infrastructure, • Maintain a prioritized backlog and drive features and improvements to production independently Client Collaboration (in Dutch) • Serve as the main technical liaison with the portfolio company — conducting requirements sessions, reviews, and status updates in Dutch, • Translate the portfolio company's business needs into technical specifications and working software, • Write client-facing documentation, release notes, and user guides in Dutch, • Manage expectations proactively and communicate timelines, risks, and decisions clearly Agentic AI & Continuous Improvement • Design and integrate AI agents to automate testing, debugging, performance monitoring, and feature prototyping, • Supervise agentic AI outputs to ensure they align with product goals, code standards, and security requirements, • Continuously improve platform reliability, call handling quality, and voice agent performance, • Apply AI tools to documentation, observability, and operational workflows Success Looks Like • The Enterprise Voice AI Agent handles call volume reliably for our portfolio company, with high containment rates and strong client satisfaction, • Portfolio company stakeholders communicate smoothly with the development team, in Dutch, with minimal friction or delays, • New features and client requirements move from brief to production rapidly and predictably, • The platform scales cleanly to support additional clients across the portfolio, • Agentic AI workflows are a standard part of the development and QA process Required • Professional Dutch language proficiency — written and spoken (this is a non-negotiable requirement), • 1–3 years of professional software development experience, or equivalent strong project-based work, • Strong proficiency in TypeScript and modern JavaScript, • Experience building production applications with React and Next.js (routing, SSR/SSG, API routes, data fetching), • Backend experience with Node.js and/or Python (REST APIs, authentication, third-party integrations), • Working knowledge of databases (PostgreSQL, MySQL, or MongoDB), including schema design and querying, • Familiarity with testing practices and frameworks (Jest, Playwright, or Cypress), • Comfortable with Git, pull requests, code reviews, and collaborative development workflows, • Solid understanding of web fundamentals: HTTP, authentication, caching, security, and performance, • Interest in and basic experience with AI-assisted or agentic development workflows Preferred • Experience working with voice AI platforms, telephony APIs, or conversational AI systems (e.g., Twilio, Vocode, Deepgram, ElevenLabs, Rasa), • Experience with LLM integration and prompt engineering in production systems, • Experience designing, building, or supervising agentic AI tools in a software development context, • Experience deploying and operating apps on cloud platforms (Vercel, AWS, GCP, Azure, or Docker), • Experience with CI/CD pipelines, logging, monitoring, and automated testing, • Familiarity with the Dutch business and enterprise software landscape We are a small, product-focused team that ships frequently and iterates fast. Our environment is lightweight, collaborative, and supportive, with direct communication and minimal process. You will have real ownership of outcomes and a direct line to stakeholders. This role is ideal for a developer who is energized by building something new, working closely with an enterprise client, and exploring the frontier of voice AI — while maintaining the quality and reliability that production systems demand.

The Langham, London; Europe's first Grand Hotel is currently recruiting for Night Guest Services Agent to join our talented Langham Service team. We're an equal opportunities employer, and we welcome and value applications from all communities. ABOUT THE ROLE In the role of a Night Guest Services Agent, your key focus will be to: • take In-Room Dining orders from all in house guests., • take restaurant bookings by using the Open Table system for our Palm Court and Roux at The Landau Restaurant, • take and transfer any external calls that are coming in., • assist with handling of all emails that come to the hotel's generic email address., • ensure all wake up calls are logged, handled speedily and to Langham Brand Standards., • log and process all guest requests (i.e. extra towels, engineering issues etc.) by use of a GEMs system, • troubleshoot guest internet issues, utilising support help line when needed. ABOUT YOU • excellent customer service skills and a real understanding of 5* luxury environment service requirements, • excellent communication skills, in English language, both written and verbal, • knowledge of a foreign language (advantageous), • immaculate personal presentation, • a pro-active approach to guests and duties, • great attention to detail, • previous use of Micros, Open Table, GEMs or Opera systems is an ad...

If youve also worked in the following roles, wed also like to hear from you: Customer Support Advisor, Contact Centre Agent, Client Services Advisor, Customer Service Representative, Call Centre Agent. An exciting opportunity for a multilingual customer service professional, who is fluent in oral an

Are you looking to secure a career and not just another job??? A leading Estate Agency brand are looking to recruit a Trainee Estate Agent to work within a busy office. This is an excellent opportunity to join a highly successful brand that offer full training, support and the opportunity to develop a lasting career. Please note - It is essential that applicants hold a full UK Driving Licence. Role • Working with the existing team you will learn the full Estate Agency role and business., • Speaking with buyers and sellers., • Given the opportunity to learn the customer viewings process,, • Given the opportunity to learn the listing process. Candidate • No previous Estate Agency experience is required., • Previous Estate Agency experience is an advantage however, not essential., • Previous sales experience is essential., • Presentable., • Confident., • Committed and willing to learn., • Keen to forge a long term career within a long established and professional business., • Excellent customer Service skills and telephone manner., • Full Driving Licence and own car essential. Package • Excellent basic salary., • Attractive bonuses. *Please only apply for this position if you hold a full Driving Licence and have your ow...

Recruit4staff are representing a leading industrial weighing and inspection equipment business in their search for a Service Engineer to work in across East England. Job Details: Pay: £40,000 per annum (Bonus Scheme, Overtime Opportunities, Company Vehicle, Phone and Laptop) Hours of Work: Monday to Friday, Days role, 45 hours per week Duration: Permanent Benefits: Company Vehicle, Phone, Laptop, Pension Scheme, Medical Scheme, Bonus Scheme, Training and Development Opportunities, Overtime Opportunities, Company Supplied Tolls, 21 Days Holiday plus Bank Holidays Job Role: As a Service Engineer , you will be responsible for the installation, commissioning, calibration, maintenance and repair of specialist weighing equipment at customer sites. The Service Engineer will provide technical support, diagnose faults and carry out preventative and corrective maintenance on check-weighing and high-speed precision weighing systems. Working closely with customers and internal teams, the Service Engineer will ensure equipment operates efficiently while maintaining excellent levels of customer service. The role also includes customer training, documentation management and identifying opportunities for service improvements. Essential Skills, Experience, or Qualifications: Proven experience as a Service Engineer or Field Engineer Experience repairing and maintaining check-weighing machines, multi-head check-weighers and high-speed precision weighing equipment Strong fault-finding and diagnostic skills BTEC or equivalent qualification in Electrical or Electronic Engineering Full UK Driving Licence Advantageous Skills, Experience, or Qualifications Experience within FMCG environments Experience with SAP or field service management software Good understanding of mechanical, electrical or electronic systems Ability to read technical drawings and manuals Strong communication and customer service skills Commutable From: Peterborough, Spalding, Leicester, Kettering, Northampton, Cambridge, Norwich Similar Job Titles: Service Technician, Installation Engineer, Support Engineer, Site Technician, Site Engineer, Field Service Engineer, Service Engineer For further information about this Service Engineer position and other positions please apply now. This vacancy is being advertised on behalf of Recruit4staff who are operating as a recruitment agency, agent, agencies, employment agency or employment business. TPBN1_UKTJ

At AKQA (part of WPP), we believe in the imaginative application of art and science to create beautiful ideas, products and services. With an entrepreneurial and collaborative approach, we design adaptive digital products, services and experiences that capture the imagination and deliver meaningful returns for our clients. At AKQA, you will help define the next era of AI‑native customer experiences, not as a future concept, but as live products and platforms already moving into the world. The industry is entering a structural shift. Traditional digital experiences are becoming AI‑native experiences, interfaces assembled in real‑time around intent, conversation, retrieval and contextual generation. At AKQA, we are not exploring this future theoretically. We are already building it. We are looking for a Director, Generative AI Experience Engineering to help define and deliver the next generation of AI‑native customer experiences across commerce, content and customer interfaces for some of the world’s most ambitious brands. This role sits at the intersection of AI systems engineering, generative experience design and modern frontend architecture leadership. We are not looking for a traditional engineering manager, nor a pure AI researcher removed from delivery. We are looking for a hands‑on technical leader who can operate across architecture, engineering, experimentation, delivery and client advisory simultaneously. You will lead and mentor a small engineering team whilst remaining close to the code, prototyping new ideas, shaping AI‑native architectures and helping clients navigate AI transformation with confidence and clarity. Based in a hybrid working environment, collaborating with global AKQA studios, you will work alongside some of the brightest minds in design, engineering and innovation, helping shape the future of AI‑native experiences. ROLE REQUIREMENTS Technical Leadership Lead the design and architecture of AI‑native experience platforms, from frontend rendering systems through to retrieval, orchestration and agentic workflows. Remain hands‑on with engineering teams, contributing to prototypes, proof‑of‑concepts and production acceleration across emerging AI‑enabled products and services. Manage and mentor a team of developers whilst driving engineering quality, technical direction and delivery standards. AI Systems & Experience Engineering Build and shape AI‑native customer experiences driven by intent, contextual generation, retrieval and adaptive orchestration. Work across modern LLM ecosystems including foundation models, retrieval pipelines, vector storage, embeddings, multi‑agent systems and AI observability tooling. Design systems that support conversational rendering, dynamic content assembly, streaming UX and adaptive interfaces. Actively experiment with AI tooling, workflows and engineering methodologies, bringing forward‑thinking ideas into production environments. Client Advisory & Strategic Leadership Work directly with senior client stakeholders to shape AI transformation conversations, technical strategy and engineering roadmaps. Lead discovery sessions, workshops and architecture discussions, translating technical complexity into commercial and customer experience value. Act as the engineering authority within client engagements, confidently communicating what is technically viable, scalable and strategically valuable. Innovation & Delivery Lead rapid proof‑of‑concepts, innovation initiatives and production acceleration across undefined and emerging technical territory. Operate comfortably in ambiguity whilst balancing experimentation, delivery quality and commercial realities. Drive AI‑augmented engineering methodologies and continuously improve engineering processes, tooling and technical standards. Technical skills and knowledge Strong experience across modern frontend engineering and AI‑native architecture, with the ability to design and deliver scalable, production‑ready systems. Frontend & Experience Engineering Advanced React and Next.js architecture Server Components, streaming UX and edge rendering Component systems and frontend orchestration AI Ecosystems & Orchestration Experience across modern AI ecosystems including OpenAI, Gemini, Claude and OSS models RAG pipelines, vector databases, embeddings and chunking Tool calling, agentic systems, orchestration and memory frameworks Prompt engineering, prompt management and context engineering AI observability, evaluations, governance and guardrails AI‑Augmented Engineering AI-assisted development tooling including Claude Code, Cursor and Codex Prompt‑driven engineering and AI pair‑programming workflows Cloud & Infrastructure Vercel & GCP preferred, with AWS and Azure also considered Serverless and edge infrastructure AI workload deployment and optimisation CI/CD pipelines and Infrastructure as Code Additional Technical Experience REST and GraphQL APIs Microservices and MACH architectures CMS, DXPs and MarTech ecosystems QUALITIES AND CHARACTERISTICS Must come from a strong engineering or development background with deep frontend architecture capability. A naturally curious and experimental mindset with strong opinions around the future of AI‑native experiences and modern engineering workflows. Comfortable operating as both a technical architect and client‑facing advisor. Low ego, collaborative and delivery‑focused, with the ability to inspire through technical credibility rather than hierarchy. A systems thinker who understands the relationship between retrieval, orchestration, rendering and customer experience outcomes. Proactive, resilient and comfortable operating within rapid experimentation cycles and evolving technical landscapes. Excellent communication skills with the ability to explain complex AI systems and engineering decisions to both technical and non‑technical audiences. Passionate about emerging technologies, AI tooling and continuously evolving engineering methodologies. We believe great work happens when we’re together, fostering creativity, collaboration, and connection. That’s why we’ve adopted a hybrid approach including required in‑office days. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. AKQA is an equal‑opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. #J-18808-Ljbffr

At JetBrains, code is our passion. Ever since we started, back in 2000, we have strived to make the strongest, most effective developer tools on earth. By automating routine checks and corrections, our tools speed up production, freeing developers to grow, discover, and create. We just unveiled JetBrains Central, a platform for agent-driven software development that connects tools, agents, and infrastructure. It enables automated AI workflows to run, be monitored, and be managed across teams – with clear visibility into results, costs, and performance. JetBrains Central Provides Three Core Capabilities Governance and control: Policy enforcement, identity and access management, observability, auditability, and cost attribution for agent-driven work. Some of these functionalities are already available via the JetBrains Central Console. Agent execution infrastructure: Cloud agent runtimes and computation provisioning that allow agents to run reliably across development environments. Agent optimization and context: Shared semantic context across repositories and projects, enabling agents to access relevant knowledge, and task routing to the most appropriate models or tools. Inside the Professional Services department, we are building a team of Forward Deployed Engineers to help our customers adopt AI-native development with JetBrains Central and enable JetBrains consulting partners to transform their customers’ AI-native software development lifecycle. About The Role As a Principal Forward Deployed Engineer, you will work directly with early adopter customers to deploy JetBrains Central platform into complex enterprise environments and help them move from experimental AI usage to governed, scalable AI-native development. You will act as a trusted advisor to customer engineering teams and consulting partners, while also mentoring other Forward Deployed Engineers and helping with complex deployments. In this role, you will help establish best practices for enterprise AI adoption and influence how organizations implement AI-driven software development. This role is often a strong fit for engineers who have previously served as Principal or Staff Engineers, Heads of Engineering, CTOs, or Solutions Architects and who enjoy working directly with customers while staying deeply involved with complex technical systems. This role combines consulting, architecture, and hands‑on engineering. Your work in the field will directly influence how our platform evolves and how enterprises adopt AI-driven development. You will work directly with the world’s most innovative companies – our client base includes 420 of the Fortune 500 – ensuring they maximize the value of their JetBrains investments. What You’ll Do Deploy JetBrains Central platform into enterprise development environments, CI/CD systems, and internal developer platforms. Help organizations transition from ad-hoc AI experimentation to governed AI-native development workflows. Implement enterprise AI governance, including security policies, access management, and data privacy controls. Enable observability for AI-driven development to help organizations understand their AI usage and its impact on productivity in addition to code‑generation patterns. Design sustainable AI adoption strategies, including usage controls and cost visibility across multiple model providers. Integrate our cloud‑based agent execution layer, allowing AI agents to run securely and at scale. Collaborate closely with JetBrains product teams to shape the platform based on real‑world deployments and customer feedback. Create delivery frameworks and train JetBrains partners to deliver the desired scope of service. Mentor and support other Forward Deployed Engineers, sharing architectural expertise and helping to scale the team’s deployment practices. You will thrive in this role if you are A consultant at heart who can communicate effectively with both engineers and technical leadership. Able to see the whole picture of the software development lifecycle across developer tools, infrastructure, APIs, and cloud systems. Experienced at integrating complex software systems into enterprise environments. Curious about the future of AI agents and AI-native software development. Comfortable working with early adopters and overcoming ambiguous technical challenges. Motivated to mentor other engineers and contribute to building a new technical discipline. What You Will Bring Experience in software‑related projects, ideally in a customer‑facing or consulting environment. Familiarity with Java or Python. Experience building or integrating developer platforms, infrastructure systems, or software solutions. Familiarity with modern development workflows (CI/CD, developer environments, internal developer platforms, etc.). Experience working directly with customers or technical stakeholders. Strong problem‑solving skills and the ability to operate in fast‑evolving technical environments. Ability and desire to travel to meet customers. These would be a plus, but are not blockers Experience with industry‑specific solutions (fintech, telco, retail, etc.) Experience with AI/LLM platforms, agent frameworks, or AI‑assisted development tools. Experience in solutions engineering, consulting, or forward‑deployed engineering roles. Familiarity with the JetBrains ecosystem or developer productivity tooling. We are an equal opportunity employer We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation. We process the data provided in your job application in accordance with the Recruitment Privacy Policy. #J-18808-Ljbffr

Market Facing Director (MFD) - AI Business Transformation - TC - FS Location: London Other locations: Primary Location Only Requisition ID: 1718094 Director MFD - AI Business Transformation Position overview This is a senior market-facing consulting role focused on helping financial services clients reimagine how work gets done with AI. The Director will shape the sales cycle into compelling, commercially robust transformation engagements. The role requires an experienced Director who can work with business leaders as well as technology, data, risk and change teams. The successful candidate will identify where AI can create measurable value, frame the case for change, shape the technical solution and lead the pursuit team through to a successful win. This is not a technology sales role. It is a business transformation leadership role that uses AI as a catalyst to redesign work, improve performance and build confidence in practical, responsible adoption. Role objective To develop AI opportunities into won client engagements by shaping business-led propositions, influencing senior stakeholders and creating solutions that show how AI can increase revenue, reduce cost, improve customer satisfaction and reduce risk across financial services organisations. Lead the shaping of AI transformation opportunities across banking, insurance, wealth and asset management, capital markets, payments and other financial services domains. Work with senior business stakeholders to identify how AI, generative AI, automation and data-led decisioning can transform business areas, operating models and customer journeys. Translate AI ambition into specific value opportunities linked to growth, productivity, customer experience, risk reduction, control effectiveness and operational resilience. Execute EY.ai ‘AI Reimagination’ campaigns into target clients bringing together strategy, business design, AI, data, technology, risk, regulatory, change and delivery capabilities. Facilitate executive workshops that explore how work could be reimagined, including process redesign, role redesign, human-AI collaboration, service model change and operating model implications. Develop value cases and transformation roadmaps that help clients prioritise AI investments based on impact, feasibility, risk, readiness and speed to value. Act as the bridge between business leaders, data specialists, technologists, risk professionals and delivery teams so that proposed solutions are practical, credible and deliverable. Lead pursuit teams through qualification, win strategy, solution development, pricing, governance and final client presentations. Bring a strong understanding of financial services regulation, conduct risk, model risk, operational resilience, data privacy, customer duty and responsible AI considerations. Coach Senior Managers, Managers and Consultants in consultative selling, proposition development, client storytelling and value-led solution shaping. Key responsibilities Opportunity shaping and sales leadership Own the end-to-end shaping of selected AI transformation opportunities from early client need through to signed engagement. Develop opportunity hypotheses based on client context, sector trends, competitive pressures, regulatory drivers and known business pain points. Create differentiated win themes and client propositions that show how AI can deliver measurable business value. Lead the development of proposals, statements of work, commercial models, delivery plans and executive presentations. Work with account teams, client partners and service line leaders to qualify opportunities and focus pursuit effort on the most attractive work. Challenge and refine client requirements where appropriate, helping clients move from technology-led requests to business-led transformation outcomes. AI-enabled business transformation advisory Help clients reimagine work across operations, customer service, claims, underwriting, lending, financial crime, compliance, risk, finance, technology and relationship management. Identify opportunities for AI-enabled redesign across processes, decisions, controls, knowledge work, customer interactions and colleague experience. Design solution architecture for agent-led for workflow agents (perform bounded task flows and orchestration of approvals); supervised orchestration agents (coordinate multi-step processes across tools and teams, recommending and executing actions; and operational agents (optimises and acts with pre-authorised operational boundaries) Advise on organisational implications of AI adoption, including future roles, skills, governance, adoption, change management and operating model design. Bring current market insight on generative AI, agentic workflows, intelligent automation, predictive analytics, document intelligence, decisioning and AI-assisted customer engagement. Ensure AI transformation opportunities are grounded in responsible AI principles, regulatory expectations, model risk management and implementation reality. Client leadership and stakeholder engagement Build trusted relationships with senior stakeholders across business, operations, technology, data, risk, compliance and transformation functions. Facilitate executive conversations that move clients from AI interest to AI investment. Communicate complex AI concepts in business language, with a clear focus on value, risk, delivery feasibility and organisational change. Use storytelling, structured problem solving and commercial insight to influence client decision-making. Represent the firm as a credible senior advisor in the AI transformation market. Internal leadership and collaboration Mobilise multidisciplinary pursuit teams across AI, data, technology, cloud, cyber, risk, business design, process improvement, change and managed services. Work closely with delivery leaders to ensure proposed solutions can be delivered effectively, responsibly and profitably. Contribute to the growth of the AI transformation practice through proposition development, thought leadership, people development and go-to-market activity. Support internal governance for pricing, risk review, quality assurance and commercial approval. 15 years+ consulting experience, ideally gained in a Big 4, strategy consulting, technology consulting or transformation advisory environment. Significant experience working with financial services clients and a strong understanding of the sector's commercial, operational, regulatory and technology landscape. Demonstrated experience shaping and winning complex transformation opportunities, including formal RFP responses, proactive propositions and senior stakeholder-led sales cycles. Strong understanding of how AI, generative AI, automation and data can be applied to business transformation. Experience developing value cases, investment cases, transformation roadmaps, operating model recommendations and delivery approaches. Proven ability to lead multidisciplinary teams in high-pressure pursuit or proposal environments. Experience working with senior executives and influencing decisions across business, technology, data, risk and operations stakeholders. Strong commercial awareness, including pricing, scope definition, delivery risk, margin management and contracting considerations. Essential skills Strategic thinking and structured problem solving. Consultative selling and senior client relationship development. Executive-level communication, facilitation and presentation. Deep financial services business knowledge. Ability to translate AI capability into practical business value. Proposition development, pursuit leadership and deal shaping. Commercial judgement and understanding of engagement economics. Stakeholder management across complex and regulated organisations. Ability to lead teams without relying solely on formal authority. Understanding of responsible AI, data governance, regulatory risk and control environments. Preferred experience and qualifications Experience with AI-enabled transformation in areas such as customer operations, lending, claims, underwriting, financial crime, compliance, risk management, finance operations, wealth advisory or contact centres. Experience developing propositions around generative AI, agentic workflows, intelligent automation, AI operating models or AI adoption at scale. Knowledge of cloud, data platforms, enterprise architecture, workflow technologies and AI delivery methods. Experience working in or with large regulated financial institutions. Prior responsibility for revenue targets, sales pipelines or major pursuit leadership. Experience creating thought leadership, market propositions, demonstrations or reusable sales assets. Degree or equivalent experience in business, finance, economics, engineering, computer science, data science or a related discipline. Relevant certifications in AI, data, cloud, financial services, programme delivery, agile delivery, product management or transformation are advantageous. Candidate profile The ideal candidate is a senior consultant who combines commercial leadership with strong financial services insight and a practical understanding of AI-enabled transformation. They can operate credibly with executive stakeholders, shape ambiguous opportunities into compelling propositions and mobilise the right teams to win and deliver work. They will be comfortable challenging client thinking, reframing technology questions as business transformation opportunities and building confidence that AI can be adopted responsibly in a highly regulated environment. What working at EY offers Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that’s right for you If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. Join us in building a better working world. Apply now. #J-18808-Ljbffr

As a “ Principal AI Architect - GTM ” at HCLSoftware, you will sit at the intersection of cutting‑edge AI and commercial execution. This is a rare, senior‑level role for someone who can architect intelligent systems that transform how our GTM organisation finds, engages, retains, and expands customers. The AI systems you build will power everything from coordinated sales plays and targeted new‑logo acquisition, to value plays and value engineering strategy that accelerate deals, to programmes that retain existing customers and systematically grow the install base. Working directly alongside sales leadership, you will turn frontier model capabilities into measurable commercial outcomes. Over time, you will also build and lead a globally distributed team of engineers and automation specialists, establishing a centre of excellence for AI‑driven sales execution. If you think in agents, APIs, and automations, and you understand what it takes to close enterprise software deals, this role was built for you. Responsibilities Design and build AI‑powered automation across the full sales motion, including outreach workflows, play execution, and cadence optimisation. Develop intelligent systems to identify, score, and prioritise target customer profiles using AI and real‑time data signals. Build personalised, AI‑generated sales messaging and pitch systems that adapt dynamically to account context, industry, and buyer persona at scale. Consolidate and unify sales data from disparate sources (CRM, engagement platforms, intent data, enrichment tools) into clean, actionable intelligence that the team can actually use. Support and enable the sales team with purpose‑built AI copilots, workflow integrations, and tooling that reduce friction and increase throughput. Design, build, and maintain AI agents, MCP servers, and API integrations across the sales technology stack. Monitor the frontier of AI model capabilities and apply new developments directly to commercial use cases, moving quickly from idea to working prototype. Architect AI‑driven programmes that serve the full GTM mission: coordinated sales plays and value plays, value engineering strategy to accelerate deal velocity, targeted new‑logo acquisition, and retention and expansion campaigns that grow the existing install base. Partner with sales leadership, revenue operations, and marketing to align AI capabilities with GTM organisation strategy and commercial priorities. Build, hire, and grow a globally distributed team of AI engineers and automation specialists, establishing a centre of excellence for AI‑powered sales execution that serves the broader GTM organisation. Qualifications AI Model Expertise: Hands‑on experience with Claude (code and cowork), Gemini, and ChatGPT at the API level, including prompt engineering, tool use, and awareness of fine‑tuning and RLHF approaches. You know how to get the best out of each model for specific commercial tasks. Agent & Multi‑Agent Development: Demonstrated experience designing and building AI agents and multi‑agent workflows in production. APIs, MCP Servers & Agentic Frameworks: Strong command of REST APIs, MCP (Model Context Protocol) server architecture, and the tooling ecosystem around modern agentic AI systems. CRM Expertise: Practical, hands‑on knowledge of Salesforce and/or Microsoft Dynamics CRM, including data models, custom objects, workflow automation, and integration patterns. Software or SaaS Background: Experience working within a software or SaaS company, with a clear understanding of B2B sales cycles, go‑to‑market motions, and commercial operations. Technical‑to‑Commercial Translation: Proven ability to take a business or sales objective and architect a scalable AI solution around it, without losing sight of the underlying commercial goal. Data Pipelines & ETL: Experience building and maintaining data pipelines for consolidating, cleaning, and transforming sales data from multiple sources. RAG & Vector Infrastructure: Working knowledge of Retrieval‑Augmented Generation architectures, vector databases, and embedding strategies for domain‑specific retrieval. Scripting & Automation: Proficiency in Python or an equivalent scripting language for building integrations, automations, and lightweight tooling. Sales Tech Ecosystem: Familiarity with modern sales engagement and intelligence platforms such as ZoomInfo, Clay, LinkedIn Sales Navigator, HG Insights, Outreach, Salesloft, Apollo, or similar. Communication & Collaboration: Ability to work autonomously, communicate technical concepts clearly to non‑technical stakeholders, and operate effectively in a fast‑paced commercial environment. Location Based in the UK, with willingness to travel and/or relocate to another location within Europe as required. Candidate Data Privacy Notice https://www.hcltech.com/candidate-privacy-notice #J-18808-Ljbffr

About the Role: Most marketing teams still measure output in campaigns shipped. We measure it in decisions our agents make autonomously, and we want to widen that gap. As VP, MarketingOperations& Agentic AI Systems, you will own themanagement of ourmartechstack and thestrategy, architecture, and execution of the agentic layer that runs Sidetrade marketing: lead scoring, enrichment, prospection, campaign orchestration, and attribution. You will define what "production-ready" means for AI agents at Sidetrade,build and lead the team that ships them, and hold accountability for measurable business outcomes reported at board level. This is a builder-leader role. You will set the vision and roll up your sleeves. You will not manage a function that runs on slide decks. About Sidetrade: Sidetrade is an AI company, listed on Euronext Growth, on a mission to revolutionize the way enterprises unlock value from their customers leveraging its Order-to-Cash Intelligence platform and its Data Lake. We’re proud of our 38 nationalities and these diverse perspectives drive our innovation, one team culture and a customer-first mindset. Sidetrade is positioned as a Gartner Magic Quadrant Leader since 2022. We value passion over perfection. So, if you’re eager to learn and bring great energy, we want to hear from you. Be you. Grow with us. Curious about Sidetrade? Catch the Sidetrade Inside Out podcast. What You will do: Define and own the multi-year roadmap for AI-powered marketing operations, aligned to revenue targets and approved at exec level. Set the standard for what constitutes a production-grade agent at Sidetrade: evaluation suites, guardrails, observability, and retirement criteria. Advise the CMO and CEO on emerging AI capabilities and their commercial implications for pipeline and revenue. Lead delivery of production agents for lead scoring, enrichment, MQL handoff, prospection, and revenue attribution, co-owned with Sales, BDRs, and Demand Gen. Replace at least five manual marketing workflows with production agents in the first 18 months, with documented time savings and quality parity or better. Own prompt libraries, tool definitions, and evaluation suites that govern agent quality across the team. Stand up and own the observability layer: cost per task, accuracy, drift, human escalation rate. Report the performance of the agentic layer monthly to the exec team and quarterly to the board. Quantify pipeline and revenue influenced by AI-driven workflows; defend the numbers. Own and manage the Martech stack: Marketo, Salesforce, Salesloft, 6Sense, ZoomInfo, Cognism, LinkedIn Sales Navigator, LetSignIt, Asana, Kinsta, GoToWebinar, Wistia, Google GTM, Search Console, Analytics, Ads, Zapier, Proofjump. Cut the stack by at least 25% on cost or tool count in the first 18 months against measurable value. Evaluate, onboard, and retire vendors. You hold final sign-off on Martech investment. Provide enablement to marketing and sales users in collaboration with the department leaders. Hire, develop, and retain a team of marketing engineers and operations specialists. Define roles, set standards, and create a culture of measurement and continuous improvement. Partner with Product and Engineering leadership to align shared infrastructure and tooling. What You Will Bring: 12+ years in B2B SaaS marketing, with at least 4 years in a senior leadership role owning technology and operations. Proven track record shipping production AI-driven workflows or agents that real users and revenue processes depended on. Sandbox demos do not count. Deep fluency with Marketo, HubSpot, or Pardot, plus Salesforce. You have owned these platforms at scale. Hands‑on with n8n, Make, or Zapier: multi‑step flows, error handling, API integrations without writing production code from scratch. Expert-level command of LLM tools (Claude, ChatGPT, or equivalent): prompt design, AI‑in‑workflow architecture, and clear judgment on reliability limits. Able to scope work for engineering teams, spec clearly, and validate output. You read JSON and API docs fluently. Track record of board‑level reporting on marketing technology performance and ROI. Strong communicator: you translate agentic complexity into commercial outcomes for exec and investor audiences. Competitive executive compensation package including base salary and performance incentives. Hybrid work model: a flexible mix of in‑office and remote days. Health & wellness: medical coverage, life insurance, and wellness programs. Generous paid leave plus public holidays. Learning, mentorship, and career advancement support at exec level. Active Social Club with regular team events across our international offices. #J-18808-Ljbffr

Recruit4Staff are proud to be representing their client, a leading engineering company in their search for a Field S ervice Engineer to work in their leading facility in Telford .For the successful Field Service Engineer our client is offering:Basic Salary up to £39,000 per annum - Depends on experienceWorking Days 8:45 - 5pm Monday to FridayPermanent position within an expanding company Work uniform providedClean / Modern working environmentOffsite allowances applicable when working away from siteCompany Vehicle is providedLots of overtime available on a regular basis, paid at premium rates - High earning potentialSmart Phone & Laptop are both provided with this role23 days holiday which rises to 25 days after year 1The Role - Field Service Engineer:Installation/Commissioning/Servicing of the companies products at customer sitesProviding technical support to customers via phone/email & in personFault finding & diagnostics of systems / equipmentAttending breakdowns where necessaryWorking from engineering drawings to build various productsCarrying out both Mechanical & Electrical projectsTesting & Inspection of systems and equipmentProviding remote support to customers (Phone & Email)What our client is looking for in a Field Service Engineer:17th/18th EditionApprentice served EngineerElectrical/Mechanical skills and knowledge is essential due to this being a multi skilled positionWorldwide Travel is required for this position, you will be notified in advance prior to travelling awayFull UK Driving LicencePassport is essentialKey Skills or Similar Job Titles: Field Service Engineer, Field Service Technician, Service Engineer, Service Technician, Mechanical Engineer, Electrical Engineer, PLC's, Robotics, AutomationCommutable from: Telford, Shifnal, Market Drayton, Shrewsbury, Newport, Albrighton, Wolverhampton, Whitchurch, Dudley, Kidderminster, Bridgnorth, Wem, Church StrettonFor further information about this and other positions please apply now.This vacancy is being advertised on behalf of Recruit4staff (Wrexham) Limited who are operating as a recruitment agency, agent, agencies, employment agency or employment business. TelfEng TPBN1_UKTJ

Job description: Job Title: Internal Sales Executive Reporting To: Buying Controller Department: Car Buying Location: London, UK Car Daddy's is an innovative car buying platform under the umbrella of our Car Supermarket based in Watford and Barnet. We are excited to expand our team with a dynamic role combining the expertise of a Call Agent with the responsibilities of a Car Buying Assistant. This unique position is designed to support our new platform, Cardaddys.Co.Uk, and our traditional car supermarket operations, which boast an impressive inventory of 1500+ pre-owned vehicles. The Role: We are seeking a highly motivated and skilled individual to join our team as a Call Agent & Car Buying Assistant. This dual role requires an individual who is exceptional at making a high volume of outbound calls, possesses excellent telephone etiquette, and is self-motivated. The successful candidate will play a crucial role in generating new leads, negotiating vehicle purchases, and planning routes for our mobile vehicle buyers for online auction purchases. Key Responsibilities: • Lead Generation & Sales: Make a large volume of outbound calls to generate new leads, sell appointments and secure vehicle purchases., • Customer Service: Answer inbound calls with a professional demeanor, ensuring a high level of customer satisfaction., • Route Planning: Efficiently plan routes for our buying team for viewings you will book across the country., • Administration: Utilise excellent administration skills to manage leads through our CRM platform, ensuring hot leads are contacted instantly via outbound calls and emails., • Objection Handling: Being able to address and resolving customer concerns or objections during a call. Required Skills and Experience: • Outstanding Communication: Exceptional telephone etiquette and the ability to communicate effectively with customers and team members., • Target-Driven: Experience working in a target-driven sales environment, with a proven track record of achieving sales targets., • Strong Negotiation Skills: Ability to negotiate effectively to secure the best deals., • Organizational Skills: Strong organizational skills to manage multiple tasks efficiently., • Self-Motivation: Highly self-motivated individual with the ability to work independently. The Package: • Salary: £15,000 Basic, with an achievable first-year OTE up to £69,000., • Working Hours: Alternating between a 6-day and a 5-day working week, from 09:00 to 18:00 with one weekend day mandatory. Job Types: Full-time, Permanent Benefits: • Company events, • Employee discount Education: • A-Level or equivalent (preferred) Experience: • Call Agent : 1 year (required), • Motor trade: 2 year (required) Work Location: In person

Job Title: Ocean Freight Quotations Coordinator Location: Ipswich/Felixstowe Salary: Competitive Hours: Monday to Friday 9am to 5.30pm Simarco is an award-winning international logistics provider, driven by a deep understanding of the fast-paced nature of global trade. We specialise in delivering bespoke freight solutions across the UK, Europe, and worldwide, offering flexible, fully tailored services that are designed to meet the unique needs of our clients. Due to continued growth within our Ocean Freight division, we are looking for an experienced Ocean Freight Quotations Coordinator to join our commercial team. This is an exciting opportunity for an individual with strong Ocean Freight forwarding knowledge and a passion for delivering competitive pricing solutions whilst supporting business growth. The successful candidate will play a key role in preparing accurate, competitive and profitable quotations for Full Container Load (FCL) and Less than Container Load (LCL) shipments, with a primary focus on import opportunities from the Far East, Middle East and Mediterranean regions. Working closely with customers, shipping lines, overseas agents, suppliers, sales teams and operational departments, you will help secure new business opportunities, support customer retention and maximise quotation conversion through proactive follow-up and commercial awareness. Here at Simarco, we believe that people are the heart of our business. It is their professionalism, dedication and experience that continues to be at the core of our success! The Simarco Culture and values ~ Communication ~ Innovation ~ Accountability ~ Integrity ~ Key Skills and Qualifications to succeed in this role: Minimum 2 years' experience within an Ocean Freight forwarding environment. Experience preparing quotations for both FCL and LCL shipments. Strong understanding of Ocean Freight import operations. Knowledge of Ocean Freight markets, carrier services, transit times and international trade lanes. Commercially aware with the ability to balance competitiveness and profitability. Confident negotiating rates with shipping lines, NVOCCs, co-loaders, overseas agents and logistics partners. Strong analytical and numerical skills with excellent attention to detail. Excellent verbal and written communication skills. Customer-focused with the ability to build and maintain strong working relationships. Experience following up quotations and converting opportunities into confirmed bookings. Proficient in Microsoft Office, particularly Excel. Experience using freight forwarding, logistics or ERP systems. Strong organisational skills with the ability to manage multiple priorities and deadlines. Self-motivated, proactive and able to work effectively both independently and as part of a team. Desirable Experience: Experience handling imports from the Far East, Middle East and Mediterranean regions. Knowledge of customs clearance procedures and UK import requirements. Experience working with overseas agent and partner networks. Freight forwarding, logistics or supply chain qualification. Experience using systems such as CargoWise, Boxtop or Azyra. Experience producing quotation conversion, performance or margin reports. Personal Attributes: Commercially minded and results focused. Strong attention to detail. Positive, professional and customer-focused approach. Confident communicator with excellent relationship-building skills. Organised and able to prioritise workload effectively. Resilient and able to perform in a fast-paced environment. Collaborative team player. Driven to identify opportunities and convert quotations into profitable business. Key duties & Responsibilities: Prepare accurate, competitive and profitable Ocean Freight quotations for FCL and LCL shipments. Focus primarily on import opportunities from the Far East, Middle East and Mediterranean regions. Source, negotiate and maintain competitive pricing with shipping lines, NVOCCs, co-loaders and overseas partners. Proactively follow up quotation opportunities to maximise conversion into confirmed bookings. Build and maintain strong relationships with carriers, overseas agents, co-loaders and partner network members. Support Ocean Freight, Commercial and Sales teams with pricing solutions, market intelligence and customer-specific opportunities. Monitor market trends, carrier surcharges and industry developments to ensure quotations remain commercially viable. Maintain accurate quotation records, pricing data and customer information within company systems. Work closely with operational departments to ensure solutions are practical, achievable and customer focused. Take ownership of opportunities and contribute towards the continued growth and profitability of Simarco's Ocean Freight division. Deliver exceptional customer service whilst maintaining strong commercial awareness. Support wider departmental objectives and contribute positively to team success We can offer you: We offer a highly competitive salary. 25 days annual leave, plus 8 bank holidays. Company Pension Scheme. Discount platform including top high street retailers. Full training and support. Cycle to Work & Tusker Car Scheme. Regular engagement initiatives including treat days. Learning Management System for continuous learning. Mental health forum in place to support wellbeing. Simarco Stars recognition & rewards programme. Career development opportunities within one of the UK's leading independent logistics providers. Simarco International is committed to fostering a diverse, inclusive, and a respectful working environment. We welcome applications from individuals of all backgrounds, and we value the unique perspectives that a diverse workforce brings. We are driven by our core values of Integrity, Communication, Accountability , and Innovation , which influence how we work, collaborate, and grow as a business. TPBN1_UKTJ

A tech company in London is seeking a Customer Experience Agent to provide exceptional technical support and customer advocacy.

German-Speaking Customer Support Agent Greece | Remote (within Greece) / Athens (Relocation) | Start Date: March / April / May Are you a native-level German speaker (C2) with strong English skills (B2–C2) and looking to grow your career with a well-established global digital services company? This

Dutch-Speaking Customer Support Agent Greece | Remote (within Greece) / Athens (Relocation) | Start Date: March / April / May Are you a native-level Dutch speaker (C2) with strong English skills (B2–C2) and looking to grow your career with a well-established global digital services company? This i

Location: North London Our client is seeking a motivated and professional Field Agent to join their growing team on a Temporary to Permanent basis. This is an exciting opportunity for an individual who enjoys working independently, engaging with customers, and contributing to high-quality field operations. The successful candidate will play a key role in representing our client in the field by conducting site visits, gathering information, supporting customer interactions, and ensuring accurate reporting. The role requires strong communication skills, attention to detail, and the ability to adapt to different working environments. Key Responsibilities Conduct field visits to gather data, complete inspections, and support operational activities. Engage professionally with customers, clients, and stakeholders while delivering excellent customer service. Accurately record findings, updates, and reports using handheld technology and internal systems. Communicate field observations and updates effectively with internal teams. Support issue resolution by identifying concerns and escalating matters where required. Maintain accurate records and complete all administrative tasks in a timely manner. Represent our client professionally at all times while working across various locations. Ensure compliance with all health, safety, and environmental procedures.Candidate Requirements Excellent customer service and interpersonal skills. Strong verbal communication skills and professional phone etiquette. Comfortable using handheld devices, mobile applications, and digital systems. Ability to work independently and manage workload effectively. Strong attention to detail and problem-solving abilities. Must have a full UK driver's licence, access to reliable transportation, and be willing to travel between sites. Previous experience in a field-based, customer-facing, or operational role is advantageous but not essential. Warrant Officer experience would be beneficial, although not essential.Role Details 37.5 hours per week - flexibility required between the hours of 8am - 8pm Candidates must have own vehicle with business insurance MOT and valid insurance required Comfortable with lone working and distance driving Mileage paid at £0.19p per mile Salary: £14.80 per hour, paid weeklyIf you are reliable, proactive, and looking for a rewarding opportunity with a respected organisation, we would love to hear from you. Should you require any support or assistance, please contact your local Gi Group office. Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, corperate members for Neurodiversity in business, Disability Confident committed members, Gold status for the Armed Forces Covenant, Bronze trail blazers for Racial Equality matters and Age Freindly Employer pledge members. Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website

️ Office Coordinator (Cargo Agent) – Heathrow Airport Location: Heathrow Airport Cargo Terminals Pay Rate: £13.50 per hour (inclusive of holiday pay) After successful completion of the 12-week temporary period, the rate increases to £15.31 per hour upon permanent employment Shift Pattern: 4 On / 4 Off Day Shifts Only 11-Hour Shifts (1 Hour Unpaid Break) Training may initially be completed Monday to Friday Job Type: Temp to Perm (12 Weeks) Top Tier Recruitment is pleased to be recruiting on behalf of a leading air freight ground handling operation based at Heathrow Airport. This is an excellent opportunity for an experienced Cargo Agent or Office Coordinator looking to build a long-term career within the aviation and logistics sector. What We Offer: ✅ Permanent opportunity after 12 weeks ✅ Career progression within a multinational organisation ✅ Free parking close to site ✅ Free PPE provided ✅ 24/7 operational support ✅ Secure and rewarding working environment Key Responsibilities: Organising bookings, deliveries, and collections accurately Managing daily tasks and ensuring deadlines are met Liaising with internal teams, suppliers, and customers via email, telephone, and face-to-face communication Supporting operational activities when required Using systems including Outlook, Excel, and Google Calendar Prioritising workload effectively during busy periods Working closely with colleagues and providing regular updates Delivering excellent customer service at all times Requirements: ✔ Minimum 6-12 months cargo administration or logistics experience ✔ Knowledge of import and export processes ✔ Strong numeracy and literacy skills ✔ Ability to pass DfT Cargo Operative Training ✔ Excellent IT skills, including Microsoft Office ✔ Strong communication and customer service skills ✔ Professional, organised, and proactive approach Start Date: ASAP If you are looking for a long-term opportunity within the aviation industry and have experience within cargo, freight, or logistics administration, we would love to hear from you

Our client has an exciting opportunity to join their organisation as a Customer Service Advisor/ Agent to enhance customer relations, for an organisation based in Chessington. This role is working on a day shift pattern of 4 days on, 4 days off, 8:30am to 5:30pm. Main responsibilities: • Build relationships with customers, • Process customer orders and confirm orders are despatched, • Generate customer invoices, • Deal with queries in a timely manner, • Support function for the department Qualifications & Experience: • Excellent communication skills & experience working in a similar role, resolving customer queries, • Proficient in MS Office (Excel & Word), • Good data entry skills Training will be provided to help you develop your skills