Inventory Technician
3 days ago
City of London
Astreya is seeking a detail-oriented and technically proficient Inventory Technician IV to support operations within our client’s fast-paced environment. In this role, you will serve as a critical steward of IT asset accuracy, owning the organization, documentation, and lifecycle tracking of hardware, peripherals, and network equipment. You will partner closely with site operations teams to implement best-in-class inventory practices and provide hands-on support for physical infrastructure. This is a client-facing role requiring strong organizational discipline, a proactive mindset, and the ability to operate independently with minimal supervision. \n \n Key Responsibilities \n Inventory Organization & Management \n\n • Organize and maintain dedicated inventory areas, ensuring hardware, components, and stock are consistently categorized, clearly labeled, and accurately documented.\n, • Manage the full lifecycle of IT peripherals and related assets, from receiving and intake to deployment and disposition.\n, • Maintain clean, audit-ready inventory spaces that align with client standards and Astreya operational policies.\n, • Coordinate with procurement and logistics teams to ensure timely replenishment and accurate stock levels.\n\n Cycle Counts & Reconciliation \n\n • Conduct regular cycle counts of physical inventory and reconcile discrepancies against internal asset tracking and inventory management systems.\n, • Investigate root causes of inventory variances and implement corrective actions to prevent recurrence.\n, • Generate and maintain accurate count reports, distributing findings to relevant stakeholders in a timely manner.\n, • Escalate significant discrepancies or systemic issues to program management with documented evidence.\n\n Labeling & Standardization \n\n • Develop, document, and implement standardized labeling conventions and inventory management practices to improve asset traceability and reduce errors.\n, • Create and maintain SOPs for inventory intake, storage, issuance, and returns.\n, • Champion continuous improvement initiatives that enhance accuracy, efficiency, and compliance across inventory operations.\n, • Train and guide lower-level technicians or support staff on established inventory procedures.\n\n Physical Infrastructure Support \n\n • Provide hands-on support for basic network cabling and physical infrastructure tasks, including cable management, patching, and labeling.\n, • Perform basic troubleshooting of physical layer issues and coordinate escalation or repair activities with the appropriate technical teams.\n, • Support office builds, expansions, and refresh projects by assisting with equipment staging, cabling, and inventory logistics.\n\n Qualifications \n Required \n\n • 5+ years of experience in IT asset management, inventory control, or a closely related field.\n, • Demonstrated proficiency with inventory management systems (e.g., ServiceNow, Snipe-IT, or similar ITSM/ITAM platforms).\n, • Strong understanding of IT hardware and peripherals, including desktops, laptops, monitors, docking stations, keyboards, and related accessories.\n, • Experience conducting cycle counts, reconciling discrepancies, and maintaining accurate asset records.\n, • Excellent written and verbal communication skills; comfortable interfacing with client stakeholders.\n, • Ability to lift and carry equipment up to 50 lbs and work in data center or server room environments.\n\n Preferred \n\n • CompTIA A+, Network+, or equivalent certification.\n, • Experience in a hyperscale technology or data center environment.\n, • Familiarity with DCIM tools or structured cabling standards (e.g., ANSI/TIA-568).\n, • Prior experience developing or refining SOPs for inventory or asset management workflows.\n, • Exposure to ticketing systems such as Jira or ServiceNow for tracking work orders and requests.\n, • Familiarity with basic network infrastructure concepts including structured cabling, patch panels, switches, and wireless access points.\n, • Ability to read and produce basic network/floor plan documentation and cable maps.\n, • Strong organizational skills and meticulous attention to detail.\n\n Work Environment & Physical Requirements \n\n • On-site position at our client facility; schedule and location details provided at time of offer.\n, • Work is performed in office, warehouse, and light data center environments.\n, • May require occasional work outside standard business hours to support maintenance windows or urgent operational needs.\n, • Regular standing, walking, bending, and lifting (up to 50 lbs) is required.\n, • Must comply with all site security, badge, and safety requirements.\n\n