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Support delivery of our Eligibility Services contract work via online telephone and postal applications. Act as first point of contact for applicants and system administrator for the NEC system to allow applications to be input and processed. Process applications queries and payments using the computerised Northgate interface ensuring: • Professionalism in gathering the data, • Sufficient and accurate data recording, • Recording in a timely manner., • Liaise with applicants to process information into the Northgate System., • Undertake eligibility checks with the applicant seeking information direct from the applicant and utilising additional computerised interfaces for confirmation., • To fully understand the legislation and criteria involved in the various eligibility services., • To comply with Processing Services Customer Charter when dealing with all incoming and outbound calls., • To complete statistical information as instructed by the Service Manager, • To act on requests for support regarding system access and used by the customer., • To work as part of the team in achieving targets set by the Service Manager, • Deal with and respond to enquiries from clients citizens and internal colleagues in a positive and professional manner, • Share your knowledge with others to ensure continuity in your absence ensuring handover is in place in advance of any planned absence Qualifications : • Experience of contact / processing centre working., • Experience of processing data with attention to detail and good accuracy., • Excellent telephone manner., • Knowledge of service centre processes policies and procedures such as escalation procedures service level agreements and client service standards., • Excellent computer skills., • Excellent knowledge of MS 365 Mail and its additional functions such as: Outlook Excel etc, • Excellent communication and written skills with the ability to work confidently with customers and internal colleagues., • Demonstrable track record of meeting and exceeding operational targets., • Well organised Additional Information : We pride ourselves in offering an excellent benefits package including an above average pension scheme. When you join the team at NEC Software Solutions you are provided with the following: • Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost), • 25 days paid holiday with the option to buy/sell (FTE), • 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost), • A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%, • A selection of flexible benefits to suit your individual needs, • Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required., • All offers are subject to satisfactory vetting financial probity check references and occupational health checks. Who We Are: Were NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad our software is helping to dispatch ambulances support families keep trains on the move locate missing people and even test the hearing of newborn babies. Working with us youll be helping our 3000 employees push the boundaries of whats possible and support amazing public services. We work with governments hospitals police forces housing providers local authorities and more. We help them pay financial support faster speed up treatments for patients and respond to emergencies in the right way. The more we do the more our customers can do for others. And together we make a world of difference. Wed love your help. And well support you all the way. Remote Work : No Employment Type : Full-time Key Skills Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking Experience: years Vacancy: 1

Lead end-to-end commissioning of large-scale MEP systems for new data centre facilities. Proven track record in MEP commissioning management, ideally on mission-critical / data centre projects. If you have Data Centre expertise and this sounds like the ideal opportunity then we would love to hear fr

Radius is seeking an experienced Data centre Project Manager / Readiness Service Implementation Manager with extensive experience of working within a Datacentre environment whether from a Datacentre or MSP. Fundamentally to focus in setting high standards and managing our range of contractors and su