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About Polestar Polestar is redefining performance and sustainability in the automotive world. As a trailblazing electric performance brand, we fuse Scandinavian design, cutting-edge technology, and a commitment to a cleaner future. We’re looking for a dynamic manager to lead our retail and logistics operations - ensuring a seamless customer experience from first contact to vehicle handover. About Holden Group Holden Group is a family-owned automotive retailer with a proud heritage dating back to 1928. Built on a foundation of trust, integrity, and customer focus, we represent leading brands including Polestar., Volvo, Renault, Kia, Honda, and Dacia. With a strong presence across Norfolk and Suffolk, our mission is simple: to make buying, owning, and servicing a vehicle as easy and rewarding as possible. Our customer-first approach, combined with nearly a century of expertise, ensures every experience with Holden Group is built around quality, transparency, and innovation. Your Mission As Sales Manager, you’ll be responsible for ownership of the customer journey - from enquiry through to the handover of their new car. Reporting into the Centre Manager, you’ll lead a passionate sales team, oversee the preparation and delivery pipeline, and ensure every customer interaction embodies Polestar’s values of innovation, transparency, and sustainability. This is a unique blend of sales leadership and operational coordination, requiring strong people skills, commercial awareness, and precision in process management. Key Responsibilities Sales Leadership • Lead and motivate the Polestar retail team to deliver outstanding results, driving both sales performance and an exceptional customer experience., • Take an active role in the customer journey — greeting visitors, managing key handovers, and ensuring every interaction reflects Polestar’s premium, design-led ethos., • Develop and implement sales strategies that convert enquiries into confident ownership decisions, aligning with Polestar’s innovation and sustainability values., • Coach and inspire the team to achieve retail excellence, ensuring consistency, attention to detail, and enthusiasm at every stage of the process., • Analyse performance data and KPIs to drive continuous improvement and operational excellence., • Delivery & Logistics Coordination, • Act as the operational link between Polestar, customers, logistics partners, and internal departments., • Manage and schedule deliveries, ensuring seamless coordination between sales, workshop, valet, and logistics., • Liaise with Polestar POD to confirm allocated customers, delivery dates, and progress updates., • Oversee the logistics and delivery process, ensuring all vehicles are prepared to brand standards — clean, charged, and ready for handover., • Maintain communication with key stakeholders (Sales Administrator, Aftersales, and Workshop Managers) to ensure on-time delivery., • Proactively communicate with customers throughout the customer journey, taking ownership of pre and post delivery customer service queries- ensuring customer satisfaction scores are consistently achieved., • Ensure all documentation and Proof of Delivery (POD) processes are completed accurately., • Drive continuous improvement in delivery operations to support Polestar’s growth and customer satisfaction goals. What You Bring • Proven success in automotive sales management, ideally within the EV or premium segments., • Strong leadership and coaching ability with a collaborative, future-focused mindset., • Solid understanding of operational processes- from sales fulfilment to delivery logistics., • Excellent communication, organisation, and commercial acumen., • A passion for sustainability, innovation, and exceptional customer service., • Full UK driving licence. Why Join Polestar • Competitive salary with performance-based incentives., • Company car – drive the future with a Polestar model., • Career development within a fast-growing, purpose-driven brand., • Be part of a movement that’s shaping the future of mobility.

Sales and Customer Service Associate (Entry Level) - Join a Thriving Sales Team! - Full Time Equivalent Norwich City Centre Immediate Starts Available: For those who are looking to start in the next 7 days! Looking to start your career in an exciting, high-energy, and collaborative team environment? Our client, based in Norwich City Centre, are currently looking for driven and enthusiastic individuals, with full time equivalent availability, to start immediately in their growing sales team due to their clients high demand for new customers. Sales Associates will be given full client training so you fully understand who you are representing as well as the structure of the business and how you can make the most out of the role on offer. Benefits of this entry level sales and customer service role: • Immediate Starts Available!, • Ongoing support and additional help offered for those who are looking to progress, • Skill sharing and one on one coaching will be offered so you can upskill in development areas such as customer service, sales, negotiation, confidence, motivation, leadership, recruitment, finance and much more, • Business development programme for those who want to take on leadership roles and additional responsibilities, • A spirited and upbeat team setting that enjoys regular weekly socials Key Responsibilities: • To learn about the client, their products and services, important statistics and information which can help you speak with customers and keep them informed, • To speak with members of the public within face to face field sales environments with the main purposes to provide a face for the brand, create brand awareness and produce sales on behalf of you client, • To provide feedback on locations, sales stats/ratios to help the company better understand their processes and how to improve them. Requirements for this entry level sales role: • Willingness to undergo training and attend skill development session to improve sales ability, • No experience needed however a background in retail, sales, marketing or hospitality is welcome, • Must be willing and able to commute daily to the office based in Norwich (5 days a week), • Must have great English speaking skills and be comfortable communicating with members of the public, • UK resident or eligible to work full-time (over 20 hours/week) in the UK OTE of up to £30k within first year, paid on a weekly basis from commission only earnings for hitting daily/weekly targets for this self employed role. If you are interested or would like to hear more about this immediate start role, please apply to this advert and follow the online application process. After you click the apply button, please answer all the questions to the best of your knowledge, if you answer 'no' to any of them, you will not be considered for the role. Our client welcomes those who have recently completed/graduated (School/College/University) looking for full time equivalent career opportunities, 5 days per week (Between Mon-Sat). • Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.

Job Title: Trials Manager Location: Norwich Research Park, NR4 7UH Employment Type: Full-Time or Part-Time (minimum 2 days/week), Permanent, with standard 6-month probation Salary: £30,000 - £40,000 annually (based on experience) + pension, benefits, and generous share options Application Deadline: Applications reviewed on a rolling basis, early submissions encouraged, deadline Monday 3rd November 2025. Start Date: 1st January 2026 NO RECRUITERS FOR THIS POSITION Company Overview BugBiome is developing bioinsecticides derived from the crop microbiome. We isolate and characterise beneficial microbes, screening them for natural insecticidal properties. Our products harness the power of nature to protect crops from pests sustainably and effectively. Role Summary We are seeking a Trials Manager to lead the development and implementation of insecticide and biopesticide trials as BugBiome transitions from laboratory to field testing. The successful candidate must have hands-on experience running insecticide or biopesticide trials, ideally complemented by a background in entomology or agronomy. This role will suit someone who enjoys managing internal and external field and greenhouse trials, working across partners and CROs, and helping translate R&D innovations into field-ready solutions. This position can be full-time or part-time (minimum 2 days/week) and is based at the Norwich Research Park. Key Responsibilities Trial Design & Management: • Lead the design, planning, and delivery of internal and external insecticide trials including greenhouse and field trials., • Manage CRO partnerships and external trial sites in the UK, EU, and USA. R&D Integration: Translate laboratory discoveries into practical pest control applications, managing collaboration with research partners such as John Innes Centre and Niab. Data Collection & Analysis: Ensure robust data management, statistical analysis, and clear communication of results to internal and external stakeholders. Team Leadership: Line manage junior staff (e.g. greenhouse interns or research assistants), ensuring adherence to protocols and fostering professional development. Continuous Improvement: Identify and implement process improvements in insect rearing, assay design, and trial efficiency to accelerate product development. Required Skills and Experience Essential: Demonstrable experience designing, managing, and analysing insecticide or biopesticide trials. Education: Degree (BSc/MSc) in Entomology, Crop Protection, Biological Sciences, or a related field. Project Management: Strong track record of managing multiple research or field projects, ideally across sites or partners. Data Analysis: Proficient in experimental design, statistical interpretation, and presentation of trial results. Communication: Excellent written and verbal communication skills, with the ability to summarise technical outcomes clearly for diverse audiences. Desirable PhD or significant experience in Entomology, Agronomy, or related field. Experience with microbial biopesticides or sustainable pest management. BASIS qualification or equivalent practical certification in agronomy. PA1, PA6 and/ or PA9 pesticide spraying qualifications Understanding of regulatory requirements for pesticide trials or interest in learning. Why BugBiome? Impact: Work at the cutting edge of biological crop protection. Facilities: Access to world-class labs and entomology facilities at John Innes Centre and greenhouse space at UEA. Culture: Supportive, fast-paced startup environment with a diverse and motivated team. Benefits: • 25 days holiday + bank holidays, • Flexible working hours, • Pension scheme, • Private healthcare, • Share options, • Monthly team socials Diversity Statement BugBiome is an equal opportunity employer, committed to a fair, inclusive recruitment process. Let us know if you have any special requirements. Location: Norwich Research Park, UK (NR4 7UG). Must have UK work authorization; unfortunately, we cannot sponsor visas. Application Process To apply, please email the following documents to and with the subject line: "Application for Trials Manager Position" 1. Cover Letter: Summarise your suitability for the role and explain why you're excited to join BugBiome., 2. CV: A maximum of 2 pages outlining your relevant experience and education., 3. Project Summary: A 1-page document describing a pesticide trial you've designed, led or contributed to. Include the project goal, approach taken and key outcomes or lessons learned. NO RECRUITERS

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