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As a Data Centre Senior Construction Manager you will be a part of creative, efficient team tasked with tackling fascinating and challenging problems building and supporting the operations of Amazon owned data centres. Amazon Construction Managers are part of a fast-paced team delivering data centres for our Customers. Our data centres are industry leading examples of energy efficient, cost effective designs. The Data Centre Senior Construction Manager is ultimately responsible for the oversight and review of all disciplines including civil, structural, architectural electrical, mechanical, controls and commissioning. The Construction Manager will administer all construction contracts ensuring full compliance including all commercial elements. At Amazon we leverage unique opportunities presented to us by owning everything from the substation, to the server, and back to the cooling systems. We are diverse, upbeat, creative, team of engineers and managers working on a daily basis to develop innovative data centres for our Customers. Key job responsibilities The Data Centre Construction Manager will be responsible for: • Construction project management and oversight of construction related activities as they relate to new builds or general capital projects. This will include the ownership of the project scope, timeline, and budget., • Direct interface with construction general contractors during the bidding, award, execution, and project closeout/punch list phases., • Work with general contractors and vendors to deliver efficient and high quality project turn-overs., • Lead negotiations with general contractors and evaluate bids/proposals with detail and accuracy., • Creation of construction project scope and request for proposals., • Capital requests/financial analysis of construction work including change orders, purchase orders, and invoicing., • Construction project management for specific initiatives aimed at increasing the resiliency of our data centres., • Reviews of electrical and mechanical designs associated with the construction of new data centres or the optimisation of existing data centres., • Construction submittal review., • Construction project quality control including the creation of a commissioning plan and support of the commissioning process., • Recording and reporting key construction metrics to team members and management., • Drive teams to perform troubleshooting and root-cause failure analysis associated with equipment or electrical failures., • Role will be based on data centre sites in construction. About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. • Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field, • Experience in vendor management, • Experience in a data center or other critical environment, • Experience in data center engineering or operations, • Experience with Microsoft Office including Outlook, Word, and Excel, • Electrical or mechanical Journeyman License, • operating engineering license such as DC II, DC III, or equivalent, • Experience in construction or project management Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (_) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit _ for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

This role focuses on those who have military experience interested in working in the private sector. Amazon Web Services (AWS) is seeking a Critical Facilities Technician to join our Data Center Engineering Operations (DCEO) team. In this role you will support the operation, monitoring and maintenance of the electrical and mechanical infrastructure that powers AWS cloud services. AWS data centers operate 24/7 and rely on highly reliable power and cooling systems. As a technician in this environment, you will perform hands-on maintenance, equipment inspections, and troubleshooting to ensure infrastructure systems operate safely and reliably. You will work as part of a team responsible for maintaining mission-critical equipment including power distribution systems, generators, UPS systems and cooling infrastructure. This role operates on a shift rotation supporting 24/7 data center operations. About the Team The Data Center Engineering Operations (DCEO) team is responsible for maintaining the critical infrastructure that supports AWS data centers. Our technicians operate and maintain complex mechanical and electrical systems that provide reliable power and cooling for AWS cloud services. The team works in a highly operational, safety-focused environment, where attention to detail and strong technical skills are essential to maintaining service availability. Ideal Candidate Backgrounds We welcome applicants with experience from a range of technical environments including: • Data centres or critical facilities, • Building services or facilities maintenance, • Industrial or manufacturing plants, • Utilities or power generation, • Military technical roles, • Large commercial facilities such as hospitals or airports Why AWS Amazon Web Services operates one of the largest and most advanced data center infrastructures in the world. Our facilities teams maintain the critical infrastructure that supports millions of customers globally. AWS provides opportunities to build technical skills in large-scale electrical and mechanical systems, while working in a highly collaborative and safety-focused environment. Career Development Technicians in the Data Centre Engineering Operations team have opportunities to develop into roles such as: • Senior Critical Facilities Technician, • Data Centre Engineering Operations Engineer, • Facilities Operations Supervisor, • Infrastructure Operations Manager AWS provides opportunities to develop deeper expertise in critical infrastructure systems, operational leadership and data centre operations. Work Environment • 24/7 mission-critical facility, • Shift-based operations, • Work with large-scale electrical and mechanical infrastructure, • Combination of hands-on maintenance, monitoring and operational support Key job responsibilities Key Responsibilities • Perform planned preventative maintenance (PPM) and reactive maintenance on electrical and mechanical infrastructure systems, • Conduct routine plant inspections and equipment checks to ensure systems are operating correctly, • Monitor alarms and system performance using Building Management Systems (BMS) and other monitoring tools, • Assist with fault finding and troubleshooting across infrastructure systems including power distribution and cooling equipment, • Support operation and testing of critical systems including diesel generators, UPS systems, switch gear and cooling equipment, • Supervise specialist vendors performing maintenance or repair activities on site, • Follow permit-to-work and safety procedures for all maintenance and operational activities, • Participate in incident response and support troubleshooting during infrastructure events, • Maintain accurate maintenance records and operational logs, • Support testing activities including generator tests and infrastructure fail over exercises A day in the life A typical shift may include: • Performing daily plant inspections across electrical and mechanical infrastructure, • Monitoring alarms and system status through the Building, • Management System (BMS), • Responding to infrastructure alerts and assisting with initial troubleshooting, • Carrying out planned preventative maintenance tasks on site equipment, • Supporting generator tests and infrastructure system checks, • Supervising vendors performing maintenance activities, • Completing shift logs, plant status reports and operational handovers About the team About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. • Experience working with electrical or mechanical infrastructure, • systems, • Hands-on experience performing maintenance, inspections or, • troubleshooting on plant equipment, • Knowledge of infrastructure systems such as:, • power distribution equipment, • generators, • UPS systems, • HVAC / cooling systems, • pumps, motors or industrial equipment, • Ability to follow operational procedures and safety standards, • Willingness to work in a shift-based environment supporting 24/7, • operations, • 2+ years of data center engineering operations experience, • Bachelors degree in electrical, mechanical or equivalent engineering Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (_) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit _ for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon Web Services (AWS) is looking for a Network Deployment Engineer to build Amazon Dedicated Cloud regions as part of our Infrastructure Operations team. As dedicated cloud regions continue to expand and grow, Infrastructure Operations is looking for builders to take on the challenge of scaling network systems allowing us to stay ahead of customer demand. As a Network Deployment Engineer, you will work in a dynamic environment to drive the stability and sustainability of our next-generation networks and assist in the development of innovative ways to automate and scale our network. The position's responsibilities include scaling support of several data centre locations and day to day assistance with capacity management. Engineers will work closely with internal customers and external vendors to facilitate smooth project execution as directed by Technical Program Managers. The ideal candidate should be highly autonomous, very detail oriented, possesses strong written and verbal communication skills and has significant experience in supporting large scale, enterprise class networks. Excellent network implementation and troubleshooting skills combined with a proven documentation methodology is also required. Strong written and verbal communication skills and an ability to interact efficiently with peers and customers are required. The desire and ability to work in a fast paced, collaborative environment is essential. In addition to providing top-tier management and support of Amazons vast network infrastructure, Deployment Engineers are expected to build or enhance tools, develop best practices, refine operational procedure and constantly think proactively Key job responsibilities Clearly communicate project status and blockers to leadership and project management. Perform device build and cabling validation activities. Manage cabling vendor activities and performing quality assurance activities. Support Network Engineering deployment activities during scheduled change management windows. Participate in the migration (possibly off business hrs), basic configuration and rollout of new or upgraded hardware Complete customer requests via Remedy trouble ticketing system Collaborate with various stakeholders to remove project obstacles Troubleshoot networking, routing and inter connectivity issues, including troubleshooting of network device configuration and low-level application interaction Deliver simple, sustainable and repeatable solutions and processes. Manage work and priorities through ticketing system and workflow A day in the life A day in the life of a Network Deployment Engineer on our team includes attending meetings, creating and executing change management activities in the data centre, deploying hardware, connecting cabling, troubleshooting links, updating tickets, working with peers from all across AWS to innovate and develop, and finding new ways to do it all better for our customers. About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centres and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain and we’re looking for talented people who want to help • Experience in a data center or other critical environment, • Experience with Microsoft Office including Outlook, Word, and Excel, • High school or equivalent, or experience with cabling infrastructure best practices and methodologies, • Experience in one or more IT related fields including networking, Linux administration, Microsoft administration, and/or Cisco network configuration and management Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (_) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit _ for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

This role is an exciting opportunity to join us and work within our Enterprise Procurement team. As a Procurement Manager, you will support the strategic sourcing and commercial management of Technology Infrastructure spend categories across Sky, Comcast and NBCUniversal. The role will involve interaction with stakeholders across Technology, Finance and Legal, working across multiple geographies including the UK, Italy and the US. We bring the best from the global market into Sky - we buy technology, marketing, corporate, operational services and editorial production solutions. We are an international team working with our stakeholders our partners to curate the most effective and efficient customer-led operating model. High ethical standards are embeded in our team, and we engage our supply chains in creating a sustainable future. What you’ll do Lead strategic sourcing, supplier management and category activities across Infrastructure Hardware (Servers & Storage), End User Computing, Security Hardware/ Software & Hardware Support Services. Develop and execute Procurement category strategies that support business and technology objectives. Lead commercial negotiations, sourcing events, contract renewals and supplier selection exercises. Build and maintain strong stakeholder relationships, ensuring Procurement is aligned to technology roadmaps and business priorities. Analyse spend, contracts and market data to identify commercial opportunities, cost optimisation initiatives and risk mitigation actions. Prepare commercial recommendations, business cases, presentations and negotiation strategies for senior stakeholders. Deliver meaningful contribution towards the team and department savings targets. Work collaboratively with the wider Infrastructure Procurement team globally, including peers responsible for Cloud, AI and Data Centre categories. Manage strategic relationships with Sky’s Value-Added Reseller (VAR) partners, acting as the primary Procurement lead for reseller governance and performance management. Evaluate, update and provide recommendations on the long-term VAR Strategy for Sky UK & Italy Establish, track and report supplier KPIs, ensuring suppliers deliver against agreed service, operational and commercial objectives. Schedule and lead Quarterly Business Reviews (QBRs), driving accountability, innovation and continuous improvement from key suppliers. Make recommendations on the most effective purchasing routes for various Technology commodities, balancing cost, supply risk, speed and business requirements. Lead the renegotiation of reseller agreements, Master Services Agreements (MSAs). Track, monitor and optimise supplier rebates, incentives and funding programmes to maximise value for Sky. Communicate the progress & benefits of the Value-Added Reseller relationships to the Procurement leadership team. What you’ll bring Essential criteria: Proven procurement experience across IT Hardware, Infrastructure or Technology categories. Proven Procurement experience specifically including the development of category plans and the data analysis to feed into these plans. Procurement processes, knowledge and experience of running sourcing activities including RFPs and large-scale renewals. Good understanding of Sky, our platforms and products, and the wider competitive context within which the Sky business operates. Experience of working in a manager or analyst role and within a procurement team. Experience in a global / pan-European function, managing varying demands and needs within a single project. Being a great teammate. Benefits and perks There's one thing people can't stop talking about when it comes to life at Sky: the perks. Here’s a taster: Free Sky TV, including Sky Sports and Sky Cinema Pension package with up to 9% employer contribution Private healthcare with mental health support Aviva Digital GP and dental insurance Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect Sharesave and Tech schemes A range of Sky VIP rewards and experiences How you’ll work We've adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are 3 days in the office per week. Your office base Osterley Our Sky Group HQ. Equipped with state-of-the-art technology and workspaces, there’s plenty of space to see your big ideas come to life. Here you’ll find 13 subsidised restaurants and cafes. You can re-energise at our gym, catch the latest films at our cinema, get your car washed and even get pampered at our beauty salon. Our Osterley Campus is just a 10-minute walk from Syon Lane train station, or you can get one of our free shuttle buses from Osterley, Gunnersbury and Ealing Broadway stations. Plus, there’s free onsite parking available for cars, motorbikes and bicycles. Who we are We’re Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you’ll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society. We’re an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can. Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. To be eligible for this role you are required to have the appropriate right to work in the UK. Please be aware Sky does not offer sponsorship for this position. To find out more about working with us, search #LifeAtSky on social media. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications

As the Senior Procurement Manager – Procurement Intelligence you will be leading our pioneering Procurement intelligence capability in our Sky Group Procurement Centre of Excellence. The role will involve partnering with all procurement leaders and their teams in Sky and Comcast/NBCU as well as other functions such as Finance, Data and Technology. Our vision for Procurement is to deliver the best possible supplier contracts and relationships over the short & longer term (cost, quality, risk, availability, innovation, sustainability). This requires: • An understanding of business strategy & stakeholder plans, achieved through strong relationships, • An intimate knowledge of a category’s suppliers & market developments, reflected in great category plans, • Supplier management & negotiation experience/ expertise, • Leveraging our global scale to deliver locally What you’ll do • Lead the Procurement data visualization team, with responsibility for day-to-day priorities, delivery, coaching, and development of direct reports., • Own and improve Procurement’s Power BI reporting suite, ensuring dashboards are accurate, intuitive, well-governed, and aligned to business priorities across spend, savings, suppliers, sustainability, diversity, risk, and operational performance., • Partner with Procurement stakeholders to understand business questions, define reporting and data requirements, translate those requirements into practical BI solutions, and support adoption of dashboards and insights., • Work closely with the Data, Finance, Technology, and Procurement teams to improve data quality, reporting definitions, source-system alignment, and confidence in Procurement intelligence outputs., • Support the broader Procurement technology enablement roadmap by identifying opportunities to simplify reporting, reduce manual effort, improve data-driven decision-making, and prepare for future automation and AI-enabled capabilities., • Contribute to enterprise-wide procurement intelligence initiatives across Comcast, NBCU, and Sky, ensuring local needs and global opportunities are appropriately understood and connected., • The role will be expected to identify and apply practical AI opportunities within Procurement Analytics, including the use of Microsoft Copilot, Copilot Studio, and related tools to improve reporting, insight generation, automation, and user self-service. What you’ll bring Essential criteria: • Significant relevant experience in procurement, business intelligence, data analytics, reporting, technology enablement, or a related field., • Strong experience with business intelligence and data visualization including Power BI in an enterprise environment., • Experience managing or leading people, including setting priorities, coaching team members, and supporting delivery through others., • A strong understanding of procurement processes, procurement data, category management, supplier management, or sourcing operations., • Hands on ability to leverage Microsoft Copilot, Copilot Studio, and AI-enabled tools to support analytics automation, insight generation, and self-service reporting., • Strong stakeholder management and communication skills, with the ability to engage senior stakeholders and translate technical topics into clear business language., • Ability to work across multiple teams and functions, including Procurement, Finance, Data, Technology, and enterprise partners. Desirable skills and experience: • Strong analytical mindset, with the ability to identify trends, challenge data quality, simplify complexity, and generate actionable insight., • Desirable experience with Sky’s procurement and reporting landscape, including Ariba, SAP, Power BI, Per Angusta, or similar procurement and analytics platforms. Benefits and perks There's one thing people can't stop talking about when it comes to life at Sky: the perks. Here’s a taster: • Free Sky TV or NOW package, including Sky Sports and Sky Cinema, • Pension package with up to 9% employer contribution, • Private healthcare with mental health support, • Aviva Digital GP and dental insurance, • Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect, • Sharesave and Tech schemes, • A range of Sky VIP rewards and experiences How you’ll work We've adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are 3 days in the office per week. Your office base Osterley Our Sky Group HQ. Equipped with state-of-the-art technology and workspaces, there’s plenty of space to see your big ideas come to life. Here you’ll find 13 subsidised restaurants and cafes. You can re-energise at our gym, catch the latest films at our cinema, get your car washed and even get pampered at our beauty salon. Our Osterley Campus is just a 10-minute walk from Syon Lane train station, or you can get one of our free shuttle buses from Osterley, Gunnersbury and Ealing Broadway stations. Plus, there’s free onsite parking available for cars, motorbikes and bicycles. Who we are We’re Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you’ll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society. We’re an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can. Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. To be eligible for this role you are required to have the appropriate right to work in the UK. Please be aware Sky does not offer sponsorship for this position. To find out more about working with us, search #LifeAtSky on social media.

We don’t just believe in better. We make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. And we do it all right here at Sky. Role/Team overview We’re seeking an experienced manager to lead our DevSecOps tooling team. You’ll help maintain and design the next iteration of application security tooling. Working in partnership with leaders at Comcast, you’ll guide cross-functional efforts at enterprise scale. As the team lead of AppSec Tooling, you’ll oversee software that helps catalogue and prioritise vulnerability data, leveraging AI where possible to create performance multipliers. Our team currently consists of 4 Security Developers with interdisciplinary support from QA, product, program, and other areas of the business. We build and upgrade workflows in two major products—an Application Security Posture Management tool and a Cybersecurity Toolbox, used by internal employees to help track and manage vulnerabilities. What you’ll do • The AppSec Tooling Manager will own and maintain the stability and scaling of our platforms., • You’ll be responsible for managing day to day operations for the team and partnering with stakeholders to translate needs into prioritized roadmap items., • This a leadership role requiring strong technical expertise in software development lifecycles and DevSecOps best practices. What you’ll bring Leadership & Communication Proven people leadership experience, with the ability to motivate high‑performing teams, fostering a strong culture of collaboration Significant stakeholder management and communication experience, with the credibility to build trust and effective working relationships at all levels Demonstrable experience delivering service excellence while managing competing priorities and addressing immediate risks Technical Expertise: Strong technical capability, with hands-on experience using security tooling (SAST, SCA, container scanning), CI/CD pipelines and modern SDLC practices Familiarity with risk-based vulnerability management and prioritisation Deep understanding of DevSecOps methodologies, including continuous monitoring and automated security testing Experience using AI to find efficiency gains in workflows Benefits and perks There's one thing people can't stop talking about when it comes to life at Sky: the perks. Here’s a taster: Free Sky TV or NOW package, including Sky Sports and Sky Cinema Pension package with up to 9% employer contribution Private healthcare with mental health support Aviva Digital GP and dental insurance Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect Sharesave and Tech schemes A range of Sky VIP rewards and experiences How you’ll work We've adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are 2 days in the office per week. Your office base Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There’s also plenty of bike shelters and showers. On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Leeds Whitehall is home to our Digital Tech hub and Contact Centre teams. With vibrant office spaces, chill-out areas, a multi-faith room and restaurant, it’s a great place to work and connect. We’re located just a 10-minute walk from the train station and there’s a bus stop directly outside the office. Who we are We’re Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you’ll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society. We’re an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can. Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. To be eligible for this role you are required to have the appropriate right to work in the UK. Please be aware Sky does not offer sponsorship for this position. To find out more about working with us, search #LifeAtSky on social media.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Senior Product Designer in our digital customer experience team, you’ll deliver high-quality designs, drive improvements to digital journeys, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you’ll support CX strategy and portfolio design excellence across the UK & Ireland. From joining Sky to engaging with our latest services, we’re driven by one purpose: to create better experiences for our customers. What you’ll do: • Deliver world-class, intuitive, evidence-based experiences across web and native platforms, • Provide design vision and guidance, and use research insights and data to champion the customer voice and align it with business strategy., • Partner with product managers, architects, analysts and engineers to ensure solutions meet user needs, business goals, and technical requirements., • Run workshops, create user journey maps and champion AI tools to drive efficiency and creativity., • Support delivery with a focus on accessibility, CX KPIs, and scalable design systems. What you’ll bring: • Proven experience delivering high-quality, accessible, large-scale digital products and services across responsive web and native applications while working in large design team, • Advanced Figma skills, including prototyping using tokens and variables, previous contribution to large-scale component libraries and auditing design files for clarity., • Experience using research methods and lab/online platforms to conduct usability testing to understand customer needs, reduce friction and improve ease of use., • Proficient in data analytics tools such as Adobe Analytics, with the ability to track success metrics, interpret user behaviour, and validate journeys., • Clear, confident storytelling with adaptability and a growth mindset in fast-paced environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app–first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here’s a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences How you’ll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds – time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There’s plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don’t just look at your CV. We’re more focused on who you are and your potential. We also know that everyone has a life outside work, so we’re happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

The Opportunity: As the Network Engineer, you will be a part of a team of network experts, managing the network delivery to completion and ensure hand-off to necessary support teams. You will administer aspects of large-scale projects and engineers, tests, documents, and deploys network infrastructure solutions. You will manage technical aspects of assigned projects, including planning and resolving issues. You will work independently to provide technical solutions to solve complex challenges for both IT-facing and business-facing customers. You will also ensure the successful implementation of technology projects by working with Solutions Architecture, Operations, information security, and other departments. You will report to the AVP of Network Infrastructure. The Day-to-Day: • Partner with Engineering to help implement proposed solutions for networking, • Provide and help to maintain documentation given to operations team to populate within confluence site, • Manage the Infrastructure environment with service oriented approach and efficient delivery to meet the customer needs, requirements and their service expectations, • Work with engineering to gauge the effectiveness of existing infrastructure systems; develop strategies for improving or further using these systems, • Manage the efficient daily operations and maintenance of the IT services with best practices, automation and orchestration capabilities and ensure effectiveness of the service, • Take end-to-end ownership to prevent and solve network issues, anticipate and avoid problems and in taking actions and optimizations, • Identify the areas for improvements and lead the effort in standardising processes, streamlining and making processes simple, • Provide technical escalation point for production support during normal business and off-hours Your Qualifications: • 2+ years' experience in Network Engineering, • Experience analysing new products and making recommendations for implementation, • Experience in data centre relocations, • Azure fundamentals (AZ900) and AZ700 Azure networking fluency, • Practical experience using Terraform to manage at scale, • Knowledge of Cisco routing and switching technologies, • Experience with WAN, Campus, Data Centre, Wireless, and networks at an enterprise scale, • Experience with Cisco SD-WAN technologies Viptela and Meraki, • Experience with firewalls and VPN devices, • Solid knowledge of infrastructure systems including compute, OS, hypervisor, network, storage, database and security, • Experience with load balancers Why Fisher Investments Europe: The global Fisher organisation distinguishes itself by putting clients first, providing unmatched service, and taking a personalised approach to investing. You can feel confident knowing that we align with our clients’ best interests by using a simple and transparent fee structure and recognised European custodians. It’s the people that make the Fisher purpose possible, and to help our employees meet their long-term goals, we offer an array of benefits, including: • 100% paid premiums for our top-tier supplemental medical, dental and annual health screening plans for employees and their qualified dependents, • 28 days annual leave, with the ability to purchase up to 3 additional days per year, plus up to 8 paid holidays, • Enhanced maternity pay package with 16 weeks’ top up to full base pay for eligible employees, • $10,000* fertility, hormonal health and family-forming benefit, • A retirement pension plan, featuring a 9% company contribution of base pay with an additional company match of up to 5% of base pay on personal contributions, • Gym subsidy of up to £50 per month, • Employee Assistance Program and other emotional wellbeing services, • A collaborative working environment that practises ongoing training, educational support and employee appreciation events, • This is an in-office role. Based on your role, tenure, and performance eligibility you may have the opportunity to participate in our hybrid work from home program. This program is subject to change. *Employees residing outside of the US will be eligible for the $10,000 equivalent in their local currency. FISHER INVESTMENTS EUROPE IS AN EQUAL OPPORTUNITY EMPLOYER

EstimatorWatford£80,000 - £100,000 + Travel Allowance + Bonus + Pension + Holidays + Private Medical Insurance + Career Progression + Immediate StartAn exciting opportunity has arisen for an Estimator to join a leading construction contractor, working on large-scale commercial and industrial projects. If you're an experienced Estimator looking to take the next step in your career with a company that offers clear progression pathways, this role is for you!This role is based in Birmingham, where you'll be working with a company known for delivering high-quality construction solutions across various sectors. This is a fantastic opportunity to work with an industry leader, delivering cutting-edge projects while advancing your career to the next level. If you're ready for the challenge, apply today!Your Role as an Estimator Will Include:-Reviewing tender documentation and developing detailed cost estimates.- Coordinating material and subcontractor inquiries while selecting suitable partners.- Conducting site visits, attending project meetings, and identifying potential risks.As an Estimator, You Will Have:- In-depth knowledge of construction methods and cost estimation principles.- Extensive experience working as an Estimator in the construction industry.- Ability to analyse drawings, specifications, and project designs effectively.If you are interested in this role, please contact Lily at 07458163045Keywords: Estimator, Senior Estimator, Construction Estimator, Cost Estimator, Pre-Construction, Tendering, Cost Planning, MEP Estimator, Data Centre, Industrial Construction, Commercial Projects, Project Costing, Procurement, Cost Management, UK ConstructionTPBN1_UKTJ

Mobile Refrigeration EngineerLondon & Surrounding Areas£50,000 - £60,000 + Excellent BenefitsAn exciting opportunity has become available for an experienced Mobile Refrigeration Engineer to join a well-established and privately owned HVAC specialist renowned for its positive company culture, supportive management team, and excellent staff retention.With continued growth across its service portfolio, the business is looking to add a skilled engineer to its team. This role offers the chance to work within a progressive and employee-focused organisation where your contribution is genuinely valued, alongside excellent opportunities for ongoing training and career development.As a Mobile Refrigeration Engineer, you will be responsible for servicing, maintaining, and repairing a wide range of commercial refrigeration systems across a varied portfolio of commercial, critical, data centre, and banking environments throughout London and the South East.Key Responsibilities Carry out planned preventative maintenance (PPM) and reactive repair works on commercial refrigeration equipment.Diagnose faults, troubleshoot issues, and complete repairs efficiently to minimise downtime.Service and maintain a variety of refrigeration systems including:Cold RoomsWalk-In FreezersChillersDisplay Refrigeration UnitsCommercial Refrigeration PlantEnsure all works are completed to industry standards and in line with F-Gas regulations.Work independently across multiple client sites while maintaining high levels of customer service and professionalism.Complete service reports and maintenance documentation accurately and efficiently.Requirements Proven experience working on commercial refrigeration systems.Valid F-Gas Certification (essential).NVQ Level 2 or equivalent qualification in Refrigeration & Air Conditioning (preferred).Strong fault-finding and diagnostic abilities.Ability to work independently and manage workloads effectively.Full UK Driving Licence.Package & Benefits Basic Salary: £50,000 - £60,000Company vehicle and fuel card26 days annual leave plus bank holidaysPaid overtime opportunitiesNon-sickness attendance bonusesHealth cash planRegular company social eventsOngoing manufacturer and technical trainingCareer progression opportunities within a growing and successful businessSupportive and friendly working environment with an excellent team cultureThis is an excellent opportunity for a Refrigeration Engineer looking to join a company that combines strong technical standards with a genuinely positive working environment and clear opportunities for long-term career growth.TPBN1_UKTJ

Are you a skilled Chiller Engineer? Or an experienced Air Conditioning Engineer looking to develop your career further? This could be the perfect opportunity for you to gain exposure to mission-critical/data centre environments. On offer is • Basic salary up to £63,000 per annum, • Company bonus, • NO call-out rota, • 25 days holiday plus bank holidays, • Van (personal use permitted), phone, laptop etc., • Company pension... ZIPC1_UKTJ

Infrastructure Solution Architect – 6-month contract – SC Cleared – London/remote \n My Customer is looking for an experienced Infrastructure Solution Architect to join a major infrastructure transformation programme. You'll be responsible for designing and delivering infrastructure solutions that support data centre migrations, application transitions and wider technology change projects. \n Working with technical teams and key stakeholders, you'll provide architectural guidance, manage technical risks and ensure solutions are delivered successfully from design through to implementation. \n Required Skills from the Infrastructure Solution Architect: \n\n • Active SC Clearance.\n, • Experience working in Critical National Infrastructure environments\n, • Previous experience as an Infrastructure Solution Architect or Infrastructure Designer.\n, • Strong background in infrastructure, data centre and application migrations.\n, • Experience producing solution designs and technical documentation.\n, • Knowledge of infrastructure technologies and secure network architecture, including DMZ environments.\n, • Experience working in Agile and/or Waterfall project environments.\n, • Excellent communication and stakeholder management skills.\n\n Key Responsibilities from the Infrastructure Solution Architect: \n\n • Design infrastructure solutions for transformation and migration projects.\n, • Produce solution designs and technical documentation.\n, • Support data centre and application migrations.\n, • Identify and manage technical risks, issues and dependencies.\n, • Work closely with project teams and third-party suppliers.\n, • Provide technical oversight throughout project delivery.\n, • Support transition activities, including legacy infrastructure decommissioning.\n\n The Infrastructure Solution Architect is required onsite, 50% of the time in London. \n Apply now to speak with VIQU IT in confidence. Or reach out to Connor Smal via the VIQU IT website. \n Do you know someone great? We’ll thank you with up to £1,000 if your referral is successful (terms apply). \n For more exciting roles and opportunities like this, please follow us on LinkedIn @VIQU IT Recruitment.

A leading global insurance organisation, is seeking an experienced Technical Architect with strong IBM i / AS400 (iSeries) expertise to join their Application Solutions team.This role will play a key part in a high-profile programme to migrate a large estate of business-critical IBM i applications between data centres.Key Responsibilities \n\n • Lead the technical architecture and design of IBM i / AS400 application migration initiatives.\n, • Define migration and transition strategies for business-critical applications moving between data centres.\n, • Assess application dependencies, integrations, interfaces, and infrastructure requirements.\n, • Produce solution designs, architecture documentation, and migration roadmaps.\n, • Collaborate with application, infrastructure, and project teams to ensure successful delivery.\n, • Identify and mitigate technical risks throughout the migration lifecycle.\n, • Support wider application modernisation and transformation initiatives.\n, • Provide technical leadership and architecture governance across the programme.\n\n Experience Required \n\n • Proven experience as a Technical Architect, Solution Architect, or Application Architect.\n, • Strong background within AS400 / iSeries environments.\n, • Experience delivering data centre, hosting, or large-scale application migration programmes.\n, • Strong understanding of complex application landscapes and business-critical systems.\n, • Excellent stakeholder management and communication skills.\n, • Experience within the insurance sector (desirable)\n, • Knowledge of the Genius insurance platform (desirable)\n\n Details \n\n • Location: London\n, • Hybrid: 3 days / week\n, • Duration: Initial 3 months\n, • Rate: Inside IR35\n\n \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Damicor are recruiting for JIB Gold Card Electricians for Commercial & Industrial projects in Middlesex.\n \n Requirements \n\n • Compliant to live and work in the UK\n, • JIB Card\n, • IPAF 3a & 3b\n, • Commercial & Data Centre experience\nDetails\n \nHourly Rate: £26 - £28 (plus overtime)\n \nPaid: 8 - 10 hours\n \n \nPlease apply via the advert or contact Katie Jaggers at or 07742880941 to find out more!\n \n ZIPC1_UKTJ

A fantastic opportunity for an experienced Air Conditioning & Refrigeration Engineer to join a privately owned specialist contractor with a standout friendly and welcoming working environment. Renowned for its excellent culture and strong staff retention, this is an opportunity to join a progressive business where you'll feel valued, supported, and have genuine opportunities to develop your career. \n As a Supervisory Air Conditioning & Refrigeration Engineer, you will lead a small team of engineers across a portfolio of commercial, critical, data centre and banking environments. Alongside supervising day-to-day operations, you will remain hands-on, carrying out planned and reactive maintenance, supporting engineers on technical issues, and ensuring works are completed safely and to a high standard. \n Duties \n\n • Supervise and support a team of Air Conditioning & Refrigeration Engineers across multiple commercial sites.\n, • Deliver planned preventative and reactive maintenance on commercial HVAC and refrigeration equipment.\n, • Carry out Air Conditioning and Refrigeration works, including minor projects and refurbishments.\n, • Fault find, diagnose and repair a wide range of Air Conditioning and Refrigeration systems.\n, • Work on Single Splits, Multi Splits, VRV/VRF systems, VAVs, DX Units, Close Control/CRAC units and associated plant.\n, • Service and maintain commercial refrigeration equipment, including cold rooms, walk-in chillers, freezer rooms and integral refrigeration units.\n, • Carry out compressor, condenser, fan motor and expansion valve replacements, along with brazing, soldering, pressure testing, evacuation and refrigerant charging.\n, • Provide technical support and mentoring to engineers on site.\n, • Liaise with subcontractors and clients to ensure works are completed efficiently.\n, • Ensure all statutory documentation and service reports are completed accurately and on time.\n\n Requirements \n\n • NVQ Level 2 or Level 3 in Air Conditioning & Refrigeration (or equivalent).\n, • F-Gas Category 1 (2079 Safe Handling of Refrigerants).\n, • Strong experience servicing, maintaining and repairing commercial Air Conditioning and Refrigeration systems.\n, • Previous experience leading or supervising engineers, or looking to step into a supervisory position.\n, • Full UK Driving Licence.\n\n Salary & Benefits \n\n • £50,000 - £55,000 depending on experience.\n, • Company van and fuel card.\n, • Overtime available.\n, • 26 days holiday plus bank holidays.\n, • Company pension.\n, • Ongoing training and career progression.\n, • Opportunity to join a supportive business with an excellent working culture.\n\n

HR Change Specialist / Business Partner) – Part Time \n\n • Daily Rate: £196.07 PAYE plus holiday Pay or £256.62 Umbrella\n, • Location: Barbican Centre, London EC2Y (Hybrid)\n, • Job Type: Contract (Part-Time, 21 hours per week)\n, • Contract Duration: ASAP until 31 December 2026 (may be extended)\n\n Our client, one of the world's leading arts and cultural institutions, is seeking an experienced Strategic People Partner to provide high-level HR support during a significant period of organisational change. This role is an excellent opportunity for a senior HR professional with strong business partnering and change management expertise. \n Day-to-day of the role: \n\n • Lead and support change management initiatives, including restructures, consultation exercises, and redundancy programmes.\n, • Partner with senior managers and department heads to provide strategic HR advice and workforce planning support.\n, • Advise on complex employee relations matters including disciplinary, grievance, capability, and sickness cases.\n, • Support leadership teams with organisational design, talent planning, and performance management.\n, • Ensure compliance with employment legislation, HR policies, and best practices.\n, • Drive inclusive recruitment and onboarding practices.\n, • Analyse people data and trends to inform decision-making and workforce strategies.\n, • Collaborate with Corporate HR, Occupational Health, Learning & Development, and other specialist teams.\n\n Required Skills & Qualifications: \n\n • Significant experience operating at HR Business Partner or Senior HR Advisor level.\n, • Strong experience leading and supporting organisational change programmes.\n, • Proven knowledge of employment law and HR best practices.\n, • Experience managing complex employee relations cases.\n, • CIPD qualification (or working towards) and/or relevant HR degree.\n, • Excellent influencing, communication, and stakeholder management skills.\n, • Strong analytical and organisational skills.\n, • Experience within the arts, cultural, public sector, or higher education environment would be advantageous.\n\n Benefits: \n\n • Competitive daily rate.\n, • Hybrid working model, providing flexibility.\n, • Opportunity to work within a prestigious arts and cultural institution.\n, • Exposure to high-level strategic HR initiatives and projects.\n\n If you have the necessary skill set please apply online today!

Business Development Manager - Data Centres \n Job Title: Business Development Manager - Mechanical Fittings & Fire Protection ProductsIndustry Sector: Data Centres, Mechanical Fixings, Mechanical Fittings, Piping Solutions, Pipe Systems, Flow Controls, Pipework, Valves, HVAC, Cooling, Fire Protection, Flow Controls, M&E Contractors, M&E Consultants, Installers, Data Centres, Google, Meta, Orcale, Area Sales Manager, Regional Sales, Business DevelopmentArea to be covered: London & Home Counties Remuneration: £85,000 - £95,000 + uncapped commissionBenefits: Hybrid or electric company car & benefits package The role of the Business Development Manager - Mechanical Fittings & Fire Protection Products involve: \n\n • Field sales position promoting a comprehensive range of high quality mechanical pipe joinings, couplings, fittings, flow control and fire protection products to the date centre market sector\n, • All of your time will be focused on dealing with IT consultants, data centre consultants and colocations such as; Google, Oracle and Meta\n, • Dealling with large project sizes\n, • Majority of your time will be spent generating new business therefore you’re own contacts with named players in the data centre world would be highly advantageous\n, • Covering predominately Great London\n\n The ideal applicant will be a Business Development Manager - Mechanical Fittings & Fire Protection Products with: \n\n • Must have data centre sales experience\n, • Must has conatcts within IT consultants, data centre consultants and colocations such as; Google, Oracle and Meta\n, • Must have technical capacity to pick up technical products and able to sell on quality not price\n, • Ideally some product related experience with mechanical / fire proptection products such as: pipework, ducting, ventilation, water heating, HVAC , thermal movement however not essential if you had data centre experience\n\n Mitchell Maguire is a specialist Construction Field Sales Recruitment Consultancy, dealing exclusively with Construction Field Sales Jobs, Construction field sales vacancies and Specification field sales positions within: Data Centres, Mechanical Fixings, Mechanical Fittings, Piping Solutions, Pipe Systems, Flow Controls, Pipework, Valves, HVAC, Cooling, Fire Protection, Flow Controls, M&E Contractors, M&E Consultants, Installers, Data Centres, Google, Meta, Orcale, Area Sales Manager, Regional Sales, Business Development

£45,000-£60,000 Salary + Uncapped OTE + Profit Share + Future Equity + Central London Hybrid Working \n Are you looking for an opportunity where qualified opportunities are already being generated, but a growing ClimateTech business needs someone capable of converting complex stakeholder conversations into commercial wins? \n We are working exclusively with a pioneering renewable energy and ClimateTech company that employs 15 people and is experiencing significant growth across commercial solar and energy infrastructure projects. \n As a result of increasing market demand, particularly from data centres and large-scale commercial property organisations, they are seeking an Account Executive to work directly alongside the founder and take ownership of high-value opportunities. This is a newly created position designed to help scale the commercial function and build a repeatable sales process that supports continued growth. \n Working at the centre of the company's commercial activity, you will manage opportunities from discovery through to contract signature, engaging with senior stakeholders across sustainability, facilities, energy, operations and executive leadership teams. You will inherit warm opportunities generated through an established demand generation function and focus on progressing complex sales cycles involving multiple decision makers. The role offers direct exposure to some of the most exciting developments in renewable energy adoption, net zero initiatives and data centre infrastructure projects. \n Success will be measured by your ability to build relationships, navigate commercial discussions, overcome objections and consistently convert pipeline into revenue. \n We are interested in speaking with consultative sales professionals who have experience managing longer sales cycles and engaging multiple stakeholders throughout the buying journey. You may currently work within renewable energy, solar, sustainability reporting, ESG solutions, net zero consultancy, energy management, facilities management, property technology or another related B2B environment. \n Candidates should be commercially driven, highly organised and comfortable operating in a fast-growing business where processes continue to evolve. Previous experience using CRM platforms such as HubSpot, combined with strong commercial acumen and a genuine interest in sustainability, renewable energy or ClimateTech, will be highly advantageous. \n The business offers a collaborative and entrepreneurial culture where you will work directly with an experienced founder and play a visible role in shaping future commercial success. With ambitious growth plans, a clear long-term exit strategy and opportunities to contribute beyond your immediate remit, the position offers genuine career progression and future wealth creation potential. \n The package includes a basic salary of £45,000-£60,000, uncapped OTE worth an additional 50% of basic salary, profit share participation, future equity opportunity and hybrid working with two days per week in a Central London office. To find out more about this exciting opportunity, apply now.

GRADUATE / ENTRY SALES DEVELOPMENT REPRESENTATIVE - GERMAN SPEAKING \n LONDON - HYBRID WORKING \n UP TO £35,000 + UNCAPPED COMMISSION + EXCELLENT CAREER PROGRESSION \n \n THE OPPORTUNITY: \n Get Recruited are recruiting on behalf of a fast-growing and innovative software business who are looking to hire a German-speaking Entry Level Sales Development Representative. \n This is an exciting opportunity for someone looking to start or build a long-term career in sales. Whether you're currently working in customer service, retail, hospitality, a contact centre, or another customer-facing role, this position offers ongoing development, and a clear pathway into a successful sales career. \n You'll join a supportive team where you'll learn how to identify business opportunities, build relationships with potential customers, and develop the skills needed to progress into more senior sales roles. \n \n THE ROLE: \n\n • Reach out to prospective customers via phone, email, and LinkedIn\n, • Learn how to identify new business opportunities\n, • Build relationships with potential clients and understand their business needs\n, • Qualify opportunities and book meetings for the senior sales team\n, • Maintain accurate records and update customer information on the CRM system\n, • Work towards achievable activity and performance targets\n, • Receive ongoing training, coaching, and development from experienced sales professionals\n\n THE PERSON: \n\n • Must be fluent in German\n, • Previous experience in a customer-facing role such as customer service, retail, hospitality, contact centre, or similar\n, • Excellent communication and relationship-building skills\n, • Confident speaking with people and building rapport\n, • Positive attitude with a willingness to learn and develop\n, • Self-motivated, ambitious, and eager to progress\n, • Resilient and comfortable working towards targets and goals\n\n WHY APPLY? \n\n • Excellent earning potential with uncapped commission\n, • Clear progression opportunities within a growing business\n, • Hybrid working environment\n, • Supportive team culture with ongoing coaching and mentoring\n, • Opportunity to build a successful long-term career in sales\n\n By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.

Japanese Speaking Customer Support Specialist (Temporary) \n Location: Hybrid - London (likely to become fully remote) \n Pay: \n\n • £14.00 per hour(Day Shift)\n, • £15.00 per hour(Night Shift)\n\n Start Date: Expected 13th July (subject to change) \n We are currently recruiting 4 Japanese Speaking Customer Support Specialists to join an important temporary project supporting a major data breach response campaign. \n This is an excellent opportunity for fluent Japanese speakers with strong customer service skills to join a professional and supportive team, helping customers during a sensitive and important time. \n Initially, the role will be hybrid from either our Ringwood or London office, although it is expected to move to remote working shortly after the project begins due to the shift patterns. \n The Role \n As a Customer Support Specialist, you will be the first point of contact for Japanese-speaking customers who have questions following a data security incident. Working within a busy contact centre environment, you'll provide reassurance, answer enquiries using approved guidance and help customers understand information in a clear, calm and supportive manner. \n Full training will be provided before you begin taking calls. \n Key Responsibilities \n\n • Answer inbound calls from Japanese-speaking customers.\n, • Provide clear, professional and empathetic customer support.\n, • Respond to customer enquiries using approved FAQs and guidance.\n, • Explain information in a straightforward and reassuring way.\n, • Accurately record customer interactions.\n, • Follow strict data protection and confidentiality procedures.\n, • Work as part of a supportive customer response team.\n\n What We're Looking For \n\n • Fluent spoken and written Japaneseand English(essential).\n, • Excellent communication and customer service skills.\n, • Previous experience in a customer service, contact centre or office-based role would be an advantage.\n, • Calm, patient and professional manner.\n, • Good IT and keyboard skills.\n, • Ability to remain composed when handling sensitive customer enquiries.\n, • Reliable with a positive attitude and strong attention to detail.\n\n Shift Patterns \n You will be required to work one of the following shifts: \n\n • 12:00am - 7:00am\n, • 6:00am - 12:00pm\n\n What You'll Receive \n\n • Competitive hourly pay.\n, • Full training before you start.\n, • Hybrid working with the opportunity to move to remote working.\n, • A friendly and supportive team environment.\n, • The opportunity to work on a high-profile international customer support project.\n\n Please note: As this is a Japanese-speaking role, all shortlisted candidates will be language assessed before submission to our client. \n

Head of Financial Planning & Analysis | Consumer | London | £100,000 - £120,000 + bonus + benefits \n \n We're partnering with a fast-growing, international business operating across a complex, multi-site environment to appoint a commercially focused Head of Financial Planning & Analysis (FP&A). \n Backed by significant investment and operating across multiple international markets, the business is entering an exciting phase of continued growth, transformation and operational improvement. This is a highly visible role working closely with senior leadership, helping shape financial decision-making across the group. \n This role would suit an ambitious and forward-thinking FP&A leader who enjoys operating in a fast-paced environment where commercial insight, operational understanding and strategic thinking are all critical. \n The Role \n\n • Lead the group-wide budgeting, forecasting and long-range planning processes\n, • Deliver high-quality financial analysis and performance insight to support strategic decision-making\n, • Partner with senior stakeholders across finance and operations to improve visibility, accountability and performance\n, • Support the continued development of reporting, planning and analytical capability across the business\n, • Drive improvements in management information, KPIs and board reporting\n, • Provide meaningful commentary and insight around business performance, trends and opportunities\n, • Support investment appraisal, business cases and strategic projects across the group\n, • Play a key role in integrating acquisitions into group reporting and planning processes\n, • Contribute towards the ongoing evolution of systems, tools and reporting automation\n\n About You \n\n • Qualified accountant (ACA / ACCA / CIMA or equivalent)\n, • Strong FP&A and commercial finance experience within a complex, multi-site or international environment\n, • Confident operating at senior leadership level with strong communication and stakeholder management skills\n, • Able to translate data into meaningful commercial insight\n, • Comfortable working in a changing, fast-moving and performance-driven environment\n, • Experience within private equity-backed, retail, consumer, logistics, supply chain or operationally intensive businesses would be advantageous\n\n What's on Offer \n\n • £100,000 - £120,000 + bonus + benefits\n, • \n Highly visible role within a growing international business \n • Opportunity to influence strategic decision-making across the group\n, • Exposure to senior leadership and investors\n, • Fast-paced, ambitious and commercially driven environment\n, • Excellent long-term career progression opportunities\n, • Competitive salary, bonus and benefits package\n\n Zachary Daniels and our client are both equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. \n Zachary Daniels is a Niche, National & International Recruitment Consultancy. \n Specialising in Buying, Merchandising & Ecommerce | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Marketing, Digital & Technology | Property & Centre Management | Retail, Trade, Leisure & Wholesale Operations | Senior Appointments & Exec | Sales | Supply Chain & Logistics \n BBBH36120

Are you an experienced ICT Engineer ready to take ownership of complex, mission-critical designs across cutting-edge data centre projects? This is an opportunity to shape highly technical solutions, influence best practice, and play a key role in delivering integrated ICT systems at scale. \n What’s in It for You \n Technical Ownership & Impact – You’ll lead the design of advanced ICT infrastructure across both passive and active systems, producing high-quality Stage 4 deliverables that directly influence the performance and resilience of mission-critical environments. \n Exposure to Complex, Global Projects – Work on large-scale data centre and infrastructure projects, contributing to solutions that span structured cabling, active networks, security systems, and converged building technologies. \n Innovation & Best Practice – Stay at the forefront of ICT and network design by applying the latest technologies and standards, shaping technical outputs and continuously improving engineering methodologies. \n Leadership & Mentoring – Support and guide junior engineers, sharing expertise and contributing to the ongoing development of the wider ICT team while enhancing your own leadership capability. \n Collaborative, Multi-Disciplinary Environment – Work closely with MEP, BIM, and specialist teams to deliver fully coordinated, integrated designs that meet complex client requirements. \n Client Engagement & Influence – Take an active role in client interactions, presentations, and design reviews, building trusted relationships and influencing technical outcomes. \n Essential Skills \n\n • Degree or equivalent in a relevant engineering or ICT discipline\n, • Strong experience in ICT / Active Network design within consultancy or contractor environments\n, • Expertise in structured cabling systems (Cat6A, fibre optic design, backbone & horizontal infrastructure)\n, • Proven experience in active network design (LAN/WLAN, switching architecture, firewalls, IP strategy)\n, • Experience delivering detailed Stage 4 ICT designs, specifications, and coordinated outputs\n, • Knowledge of industry standards such as TIA-942, TIA-568, BICSI, EN50600\n, • Must be CCNA and CCNP qualified\n\n In addition, you will be joining a community that focuses on learning and development through regular lunch and learn sessions, investment in accredited professional courses or educational programmes. You can set the pace for your professional development, and whatever path you choose, you will receive relevant support. \n Company Overview \n Black & White Engineering is a multi-award-winning engineering consultancy with offices across the UK, Europe, the Middle East and Asia Pacific. \n We are a leading provider of engineering design services for the data centre sector, delivering expertise across Mechanical, Electrical and Plumbing (MEP), Civil and Structural, Power Systems, Sustainability, BIM, Design Management and wider specialist infrastructure disciplines. \n Our teams support projects across all areas of the construction industry, offering practical, efficient design solutions that prioritise real-world installation, maintenance and operational performance. \n As one of the fastest-growing consultancies in our industry, we offer genuine opportunities for progression—many of our engineers have developed into leadership roles as the business has expanded. Joining Black & White means making a meaningful impact with clients and colleagues, while receiving the recognition you deserve. \n Ready to take the next step? Apply now and help deliver the future of ICT and data centre engineering.

Quality Assurance Analyst - Pensions \n We are seeking a detailed driven, technically strong Quality Assurance Analyst to help shape and protect the quality of defined benefit pension administration. \n This is a high-impact role where you will help ensure accuracy, consistency, and regulatory compliance of defined benefit pensions administration activity across Isio. This role provides independent, risk-based assurance over day-to-day administration, new and evolving processes, scheme onboarding, and higher-risk or complex work. \n Working closely with pensions administration teams, technical specialists, and internal stakeholders, the Quality Assurance Analyst will provide insight, constructive challenge, and practical recommendations to support high-quality, sustainable outcomes. A core expectation of the role is strong collaboration and communication, positioning quality assurance as a supportive, value-adding function rather than a policing activity. \n If you enjoy analysing complex work, spotting patterns other miss, and influencing positive change – this role is for you. \n This role can be based in our Croydon, Reading, Manchester, Birmingham or Belfast city centre office with a hybrid workstyle. \n What does the role entail? \n\n • Delivering risk-based quality assurance across pensions administration activity to ensure regulatory compliance and high service standards.\n, • Reviewing data, calculations, processes, and controls to identify issues and improvements.\n, • Supporting QA on new schemes, process changes, complex cases, and remediation work.\n, • Providing assurance over higher-risk areas and key business activities\n, • Contributing to data quality and assurance activity linked to legislative change, including the Pensions Dashboard Programme.\n, • Working closely with administration, technical and data teams to embed best practice.\n, • Analysing findings, report trends and root causes, and make clear, actionable recommendations.\n, • Communicating findings in a constructive, support way that helps foster a positive, learning-led quality culture that drives improvement.\n\n What we’re looking for \n Essential \n\n • Proven experience in pensions administration, with a strong technical knowledge of Defined Benefit (DB) pension schemes, including benefit structures, scheme rules and administration processes.\n, • Experience in a quality assurance, audit, or oversight role within pensions.\n, • Strong communication skills, with the ability to; explain QA findings clearly and constructively; tailor messages for technical and non-technical audiences & build effective working relationships with colleagues to support quality improvement.\n, • Excellent analytical and problem-solving skills, with attention to detail and the ability to identify root causes, patterns, and systemic issues rather than isolated errors.\n, • A collaborative, proportionate approach to quality assurance, with the ability to balance challenge and support and contribute positively to a quality-focused culture.\n\n Desirable \n\n • Awareness of the Pensions Dashboard Programme, including data quality and governance considerations.\n, • Experience supporting process change initiatives, such as the implementation of new administration processes, onboarding of pension schemes, or embedding revised controls or best practice.\n, • Experience working on large-scale data projects or system changes.\n, • Relevant professional qualifications or progress toward them, such as PMI (Pensions Management Institute) certificates or equivalent.\n\n What you can expect in return \n\n • A competitive salary and market leading bonus scheme\n, • Study support for you to work towards the completion of the Pensions Management Institute (PMI) Certificate in Pension Calculations (CPC) qualification\n, • Salary increases for PMI exam passes\n, • Development and training opportunities to support your career ambitions throughout your time with us\n, • A dedicated, friendly, and supportive team who will help you to deliver your best work\n\n About Isio \n A progressive advisory firm, partnering with clients of all sizes to deliver expertise in pensions, employee benefits and wealth advisory services. \n Working with pension trustees, employers, individuals, families and their offices, we are supported by talented colleagues across 10 UK offices. With a Big 4 heritage we combine a strong focus on quality with a fresh perspective challenging traditional thinking. \n Our culture shapes our work; we foster a supportive environment where we develop our people to grow and fulfil their potential. We invest in our services, products and technology, and provide clear, expert solutions for our clients. This brings clarity, confidence, and better outcomes for everyone. \n At Isio, we are committed to fostering an inclusive, equitable and diverse workplace, in which our colleagues feel they belong, regardless of background or difference. We uphold the values of respect, fairness, and inclusion in our actions and decisions. We believe that by adhering to these principles, we will create a stronger, more innovative, and supportive environment for all, as well as ensuring that the advice and support we provide to our clients is more creative, more insightful and leaves a lasting impact. \n We can offer a hybrid, flexible approach to work, supporting a work-life balance that works for you. Isio Group is an equal opportunities employer, and we welcome applications from all suitably qualified candidates. \n If you think you may require a reasonable adjustment to be made for any reason at any stage of your recruitment process, please ask us.

We are looking for a senior lawyer (10+ PQE) to join our Risk function in a strategic role focused on conflicts of interest and innovation. \n Working closely with the head of conflicts, this role sits at the centre of the firm’s Client and Matter opening processes, working closely with partners and senior stakeholders across the firm. You will advise on complex legal and commercial conflict issues, shape risk decisions on new mandates, and play a leading role in developing how we use technology to improve onboarding and risk management processes. \n This is a high-impact position offering a unique combination of technical legal work, commercial decision-making and innovation delivery. \n Key responsibilities \n Innovation and legal technology \n\n • Identify opportunities to streamline and improve conflicts workflows, reducing friction while maintaining appropriate controls\n, • Work across systems and teams to improve data flow, automation and usability in matter opening processes\n, • Contribute to wider innovation initiatives within the Risk function and across the firm\n\n Engagement terms and client terms \n\n • In conjunction with head of conflicts proactively manage the firm's adoption and use of engagement letters, conflict provisions, waivers and client terms\n, • Advise on non-standard client terms and outside counsel guidelines\n, • Support the adoption and development of standard templates and internal guidance\n\n Conflicts \n\n • In conjunction with head of conflicts and conflicts managers, lead the assessment and resolution of complex legal and commercial conflicts of interest, including cross-border matters\n, • Act as a senior escalation point for high-risk or sensitive mandates for the client onboarding team\n, • Oversee the design and implementation of information barriers (ethical walls)\n, • Support the firm’s client and matter acceptance process, ensuring alignment with regulatory obligations and firm risk appetite\n, • Apply a consistent approach across multi-jurisdictional engagements and international offices\n\n Stakeholder engagement \n\n • Act as a trusted adviser to partners on conflicts, onboarding and risk strategy\n, • Work closely within Risk & Compliance, Finance, IT and Business Development teams\n, • Support the delivery of training and guidance on conflicts processes\n\n Who you are \n Essential \n\n • Qualified lawyer with 10+ years’ PQE, 4years+ in conflicts\n, • In-depth knowledge of professional conduct rules and regulatory frameworks (e.g. SRA and equivalents)\n, • Experience with client onboarding systems and conflicts platforms (Intapp)\n, • Demonstrable interest or experience in legal technology, AI or process improvement\n, • Track record of improving or implementing operational processes or systems\n, • Experience advising on engagement terms, waivers and client agreements\n, • Strong experience advising on complex and international conflicts of interest\n, • Strong commercial judgement with the ability to balance risk and business objectives\n, • Excellent communication skills and confidence working with senior stakeholders\n, • Experience of multi-jurisdictional or global operating environments\n\n Who are we looking for? \n\n • We don't have a type. We believe our differences are our strength; varied cultures, approaches and experience can only benefit us.\n\n What do we offer? \n\n • You can be yourself: It takes everyone to make us who we are. We’re a culture of diverse perspectives, with each of us making unique contributions that make us better together.\n, • In the office or WFH?: We think the best balance is more time in the office than at home, so we operate a 60:40 rule.\n, • Beyond salary: We offer plenty of benefits; private medical insurance, health cash plan, dental insurance, life assurance, critical illness insurance, matched pension contributions up to 7%, holiday trading, plus many more. Visit: Reward & Benefits ¦ Fieldfisher.\n, • Nurturing your talent: Take a 'build a career' approach to your training. You'll be on a pathway but free to wander if you see something you'd like to study more closely.\n, • Funnel your interests: You have a life outside work, and we can help it to flourish. Join clubs, affinity networks, inclusive events, and pro bono/charity initiatives.\n\n Inclusion at Fieldfisher \n At Fieldfisher, inclusion is central to how we work. We are committed to creating a workplace where everyone feels respected, supported and able to succeed. \n If you need any adjustments during the recruitment process or once you join us, we will work with you to put the right support in place. Examples include extra time for assessments, accessible document formats, alternative interview formats, quiet rooms, or physical and technological accessibility support.

Health and Wellbeing Practitioner - Heathrow IRC \n Location: London \n Salary: £27,000 per annum \n Vacancy Type: Permanent, Full Time \n The Forward Trust is looking for a passionate and dedicated Health and Wellbeing Practitioner to join our Substance Misuse Recovery Service at Heathrow Immigration Removal Centre (IRC). This is a full-time role working 35 hours per week, where you’ll be part of an integrated healthcare team supporting detainees with substance misuse, low-level mental health needs and wider health and wellbeing challenges. \n This is a rewarding opportunity to deliver person-centred support, helping individuals develop recovery plans, access essential services and prepare for their transition back into the community. \n In this role, you will: \n\n • Complete assessments, risk management plans and recovery planning\n, • Manage a caseload and deliver effective 1:1 and group interventions\n, • Support individuals with substance misuse and low-level mental health needs\n, • Attend team meetings, referral discussions and multidisciplinary reviews\n, • Develop discharge and release plans to ensure continuity of care\n, • Provide health promotion, advice and signposting to relevant services\n, • Maintain accurate case records in line with GDPR and data protection requirements\n, • Contribute to service improvement and wider organisational goals\n\n You’ll work collaboratively with a range of professionals, including: \n\n • Healthcare teams\n, • Housing and employment services\n, • Probation\n, • Specialist agencies\n, • Community support organisations\n\n Partnership working is key to this role, ensuring every individual receives the right support at the right time. \n What we’re looking for: \n\n • A commitment to supporting people affected by substance misuse and health inequalities\n, • Strong assessment, communication and case management skills\n, • The ability to work independently and as part of a multidisciplinary team\n, • A proactive, solution-focused approach\n, • Commitment to completing the Drug and Alcohol Workforce Development Programme (DAWFDP) – a mandatory 12-month professional development programme for all Health and Wellbeing Practitioners\n\n You’ll play a vital role in helping people make positive changes, improve their wellbeing and prepare for their next steps beyond the centre. \n Please see attached Job Description for full details \n All prison-based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 5 months to complete. Any offer of employment will be conditional upon the successful completion of both checks. \n Please note if you have lived overseas within the last 5 years then checks may take longer. \n About Us \n We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. \n \n We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - \n\n • Flexible working\n, • Training and development opportunities\n, • BHSF Cashback Scheme (optional)\n, • Season Ticket Loan Scheme\n, • Cycle to work scheme\n, • Crisis Loan Scheme\n, • Electric Car Scheme\n, • 3 x Wellbeing Days (pro rata'd for part time employees)\n, • Access to Blue Light Card\n, • 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays\n, • Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter\n, • Death in Service Payment (2x annual salary)\n, • Critical Illness Insurance (subject to qualifying criteria)\n\n Please note that we may close this vacancy early if we receive a high volume of suitable applications. \n To Apply \n If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.

Senior Pensions Administrator \n Isio’s Pensions Administration business continues to thrive, growing year on year. To support our ambitious growth plans we are looking for technically competent and member focused Senior Pension Administrators. \n We’re able to consider both full and part time working patterns and although this role may be advertised as full time, if that doesn’t suit you, we’d still encourage you to apply stating your preferred hours. \n We currently have positions which can be based in our Croydon, Birmingham, Bristol or Belfast city centre offices with a hybrid workstyle. \n What does the role entail? \n You will be responsible for the delivering great service to a portfolio of Defined Benefit pension scheme clients and their members. This will include. \n\n • Understanding and ensuring scheme activities are processed in line with the scheme rules, taking responsibility for all work to ensure delivery is of a high standard and is in accordance with client Service Level Agreements (SLAs).\n, • Performing complex pensions calculations, entering pensions data and answering enquiries to the required standard using both automated and non-automated manual/system processes across a wide range of member or scheme events.\n, • Communicating with clients and members on complex queries, including occasional attendance at trustee and client meetings\n, • Peer reviewing and checking work to ensure it is of a high standard and compliant with scheme rules and legislation.\n, • Keeping abreast of technical developments, procedural and legislative changes impacting your portfolio or scheme.\n, • Developing less experienced team members, mentoring and coaching as necessary.\n, • Managing small scale, ad hoc projects as needed\n, • Working closely with the risk and compliance team to ensure errors, omissions and complaints are handled as accordance with agreed procedures and within appropriate timescales.\n\n What we’re looking for \n\n • Previous experience as a Senior Pensions Administrator with experience and knowledge of delivering administration services to Defined Benefit pension schemes.\n, • Ability to perform complex pension calculations, and the ability to peer review other calculations to a high standard of accuracy\n, • Strong knowledge of member calculation processes, Defined Benefit (DB) scheme knowledge, scheme types and governing legislation issues.\n, • Good communication skills, and the ability to communicate with clients, members and colleagues with impact and credibility.\n, • Excellent prioritisation skills with the ability to manage multiple tasks simultaneously to achieve SLAs.\n, • Strong analytical and problem-solving skills, with a desire to improve ways of working\n, • Relevant professional qualification (e.g. PMI) – desirable\n\n What you can expect in return \n\n • A competitive salary and market leading bonus scheme with stretch targets for high performance\n, • Study support to help you achieve professional qualifications, with salary increases for exam passes\n\n Why Join Isio \n Isio is a fast-growing professional services business, that offers career development through an evolving client base, diverse and meaningful work, nationwide opportunities, and a culture that rewards high performance and accountability. \n We hold ourselves to the highest standards and our values guide how we advise our clients, how we operate as a business and how we work together as a team. We call it the Isio Attitude. We encourage our people to be bold, to communicate with conviction, and to deliver advice that matters. \n Here, growth brings opportunity - more responsibility, more clients, and work that stretches and develops you. We invest in training and development so you can expand your skills and explore different career paths across diverse markets to make your mark. Isio is a place to realise your potential and build a career with impact. You can find out more about Isio and the benefits we offer on our career's website Isio - Careers & Benefits \n About Isio \n A progressive advisory firm, partnering with clients of all sizes to deliver expertise in pensions, employee benefits and wealth advisory services. \n Working with pension trustees, employers, individuals, families and their offices, we are supported by talented colleagues across 10 UK offices. With a Big 4 heritage we combine a strong focus on quality with a fresh perspective challenging traditional thinking. \n Our culture shapes our work; we foster a supportive environment where we develop our people to grow and fulfil their potential. We invest in our services, products and technology, and provide clear, expert solutions for our clients. This brings clarity, confidence, and better outcomes for everyone. \n At Isio, we are committed to fostering an inclusive, equitable and diverse workplace, in which our colleagues feel they belong, regardless of background or difference. We uphold the values of respect, fairness, and inclusion in our actions and decisions. We believe that by adhering to these principles, we will create a stronger, more innovative, and supportive environment for all, as well as ensuring that the advice and support we provide to our clients is more creative, more insightful and leaves a lasting impact. \n We can offer a hybrid, flexible approach to work, supporting a work-life balance that works for you. Isio Group is an equal opportunities employer, and we welcome applications from all suitably qualified candidates. \n If you think you may require a reasonable adjustment to be made for any reason at any stage of your recruitment process, please ask us.

About the job\n Flatpay is one of Europe’s fastest-growing fintech companies and we’ve recently launched in the UK. What you'll do\n Role: Business Development Representative \n Location: On site 5 days per week \n Address: Soho Works, 2 Television Centre, White City, London \n Salary: £40k-£45k OTE. Commission uncapped \n Responsibilities:\n \n\n • Conduct outbound cold calls to merchants to spark interest in Flatpay\n, • Qualify leads and book on-site meetings for Sales Managers\n, • Maintain clean, accurate data in the CRM; log activities and outcomes meticulously\n, • Iterate on outreach scripts and tactics based on results and coaching\n, • Provide feedback on merchant responses, competitor insights and pitch success\n\n \n Who you are\n Skills & Attributes \n\n • High energy, persistence and positive attitude toward cold outreach\n, • Strong verbal and written persuasion skills and quick rapport building\n, • Metrics-driven mindset and comfort working toward daily/weekly targets\n, • Receptive to feedback and eager to learn sales best practices\n, • Ability to multitask, manage time effectively and stay organised in a fast-paced environment\n\n \n Our Values \n At Flatpay, how we work matters as much as what we achieve. \n\n • Happy Humans – We bring energy to our work and create teams people enjoy being part of.\n, • No Assholes – We perform at a high level while treating colleagues and customers with respect.\n, • It’s Our Business, Own It – Everyone takes responsibility and manages their work like it’s their own business.\n, • Start With No – We challenge ideas, think commercially and focus on what truly creates value.\n, • Sky-High Ambitions – We set bold goals and expect people to keep raising the bar.\n, • The Best Argument Wins – Titles don’t decide outcomes. We debate openly to reach the best decisions.\n\n \n Background \n\n • No previous telesales experience required\n, • 1-2 years of customer facing roles preferred (e.g customer support, retail, restaurants, telesales)\n, • Fluent in English\n, • Right to work in the UK (unfortunately we can’t offer visa sponsorship right now)\n\n Candidate Journey\n\n • Application Review– Our Talent Team reviews your CV to assess experience and potential fit.\n, • AI Screening –complete a short AI assisted assessment to show case your communication and sales potential (every assessment is listened to by a real person)\n, • Assessment Day– join us at our White City office for an on-site assessment day to meet the team.\n, • Offer– Successful candidates receive a fast-turnaround offer, with onboarding dates available monthly.\n\n

Entry Level Sales Representative in Central London \n Full time equivalent - No Experience Required! \n Are you ready to launch a long-term career in sales, with real opportunities for personal and professional growth \n Based in the City Centre of London, our client is currently recruiting for driven individuals, due to ongoing expansion and high client demand. This opportunity offers experience across sales, customer service and promotional campaigns, providing the chance to broaden skills within a customer-facing environment. \n Supporting campaigns on behalf of non-profit clients, this opportunity offers an immediate start for motivated individuals looking to build a long-term opportunity and gain practical experience within face-to-face residential campaigns & customer acquisition activities. \n What They Are Looking For: \n\n • Full-time equivalent availability (4/5 full days a week)\n, • Positive and proactive attitude\n, • Professional manner and approach\n, • High customer service standards\n, • Excellent English communication skills\n, • Team collaboration skills\n, • This role is NOT suitable for those in full-time education (or international students)\n\n Previous experience is not required. Applicants from retail, hospitality, customer service, call centres, care, warehouse, administration and other customer-facing backgrounds may have transferable skills relevant to this opportunity. \n What You'll Be Doing on a Day-to-Day Basis: \n\n • Generating new customer bases for their clients\n, • Working with an enthusiastic team\n, • Working towards collective and individual targets\n, • Customer Service\n, • Sales Acquisition\n\n What They Offer: \n\n • A Brand Awareness Fee (earn a daily fee paid to you, only applicable when representing a client for a full day), where applicable, plus commission and financial incentives. Earnings are paid weekly.\n, • Client Training and Upskilling: Invitations to attend client training and daily upskilling sessions facilitated by knowledgeable individuals with customer-facing experience.\n, • Team Environment: Weekly social nights and team activities, such as bowling, dinners and pub nights, may be available when targets are achieved.\n, • Additional Opportunities: Opportunities to contribute towards team activities and broaden existing skills may become available over time.\n, • Opportunities to attend networking events and selected travel experiences (R&Rs) may be available for top performers.\n\n This opportunity is suited for individuals who are interested in a long-term opportunity & broadening existing skills and building experience within a customer-facing sales environment. This is a face-to-face, field-based opportunity operating within the London area on a subcontracted basis. Earnings for this role consist of a Brand Awareness Fee (where applicable), commission and financial incentives. \n To apply for this role please use this site's online system, remembering to attach your CV to your application. Please make sure your full name, address and contact details are available so they can contact you if you are successful. \n This role is not suitable for candidates still in education (school/College/University), or current international students. Due to availability, our client is seeking candidates that can work 4/5 full days per week (between Mon-Sat) \n Roles Based in Central London \n • Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.

Location: TadworthSalary: £35,000Contract: Full-Time, Permanent \n Are you an experienced customer service leader with a passion for delivering outstanding customer experiences? We are looking for a Customer Service Team Leader to lead and develop a team of Customer Service Advisors, ensuring customers receive a high-quality, efficient service across multiple contact channels. \n About the Role \n As a Customer Service Team Leader, you will be responsible for the day-to-day management of a busy customer service team, helping to deliver excellent service standards while driving performance, engagement and continuous improvement. \n You will support advisors in resolving customer enquiries and complaints, manage escalated issues and use performance data to identify opportunities to improve the customer journey. This role requires a hands-on leader who can motivate others, manage change and ensure service levels are consistently achieved. \n Key Responsibilities \n\n • Lead, coach and develop a team of Customer Service Advisors.\n, • Monitor individual and team performance against service targets and quality standards.\n, • Manage escalated customer enquiries and complaints, ensuring timely and effective resolution.\n, • Promote a customer-focused culture and drive first-contact resolution wherever possible.\n, • Allocate resources effectively to meet service demands and operational priorities.\n, • Monitor call volumes, staffing levels and customer service performance metrics.\n, • Ensure accurate use of CRM, telephony and customer management systems.\n, • Maintain high standards of data accuracy and compliance, including GDPR requirements.\n, • Analyse performance information and customer feedback to identify trends and improvement opportunities.\n, • Support service improvement initiatives, projects and organisational change programmes.\n, • Work collaboratively with internal teams and external partners to deliver positive customer outcomes.\n\n About You \n To be successful in this role, you will have: \n\n • Proven experience leading a team within a contact centre or customer service environment.\n, • Experience managing customer complaints and complex enquiries.\n, • Strong coaching, people management and communication skills.\n, • Experience using CRM systems, telephony platforms and Microsoft 365.\n, • The ability to analyse data and use insights to improve service delivery.\n, • Excellent organisational skills and the ability to manage competing priorities.\n, • A customer-focused approach with the confidence to support vulnerable customers and handle sensitive situations.\n\n Desirable \n\n • Knowledge of the social housing sector.\n, • Understanding of rent, repairs and tenancy-related services.\n, • Awareness of safeguarding principles and customer service best practice.\n, • Experience leading teams through change and service transformation projects.\n\n What We Offer \n This is an exciting opportunity to join a customer-focused organisation where you can make a real impact, develop your leadership skills and help create an exceptional customer experience. \n Apply today and take the next step in your customer service leadership career. \n Please note: A Basic DBS check is required for this role.

Quest Search & Selection are looking for a Senior Accounts Supervisor; the role is to manage more complex accounting and administrative tasks to ensure the accurate and efficient processing of accounts for the UK & Ireland business. The role also acts as the first point of escalation for non-routine queries and provides support and guidance to junior team members \n The company is rapidly growth, to bringing both global brands and local favourites to millions of customers every year. With recent major wins and a significant new store launches planned next year, with travel & centre retailing now is an exciting time to join the team. \n Responsibilities as a Senior Accounts Supervisor include: \n\n • Perform bank postings, reconciliations, and resolve outstanding queries.\n, • Process supplier invoices, payments, and supplier reconciliations, ensuring accurate coding, VAT treatment, and approvals.\n, • Raise customer invoices and credit notes, allocate receipts, and support credit control activities.\n, • Support audits, month-end processes, accruals, and balance sheet reconciliations.\n, • Maintain finance records, including supplier, customer, fixed asset, and ledger data.\n, • Act as an escalation point for finance queries and support the training and development of junior team members.\n, • Assist with process improvements and provide cover for the Accounting Manager\n\n To be successful in this position of Senior Accounts Supervisor you must have: \n\n • Ideally having minimum 5 years + experience in accounts/finance administration, with a proven track record of increasing responsibility.\n, • Experience processing high volumes of complex invoices.\n, • Strong understanding of multi-currency transactions.\n, • Fluent in English, both written and spoken.\n, • SAP experience is advantageous.\n, • Experience reviewing work and providing support or guidance to junior finance team members is desirable.\n, • Strong understanding of double-entry bookkeeping, invoicing, and reconciliations.\n, • Proficient in Excel, including use of filters, lookups, and pivot tables (desirable).\n\n The benefits on this Senior Accounts Supervisor include: \n\n • Heath insurance\n, • Retail Trust\n, • Life insurance\n, • 25% in-store discounts\n, • 2 days per week WIO/but will need flexibility with needs of the business\n\n If you feel that this opportunity sounds like you and you experience to be Senior Accounts Supervisor, please send your cv quoting the reference no. JO- \n We request that candidates send their CV as a Microsoft Word document where possible. \n Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.

Client Relationship Manager Assistant \n In this role you will work closely with the National Client Relationship Managers (CRM) to help build and maintain strong relationships with our clients to ensure satisfaction, retention, and loyalty, ultimately contributing to business success. You will help understand client needs, provide support, and address concerns, acting as the first point of contact on behalf of the Client Relationship Manager. The CRM Assistant will also collaborate proactively with a range of internal stakeholders to manage activities and outcomes to achieve stakeholder objectives. \n This role can be based in any of our city centre locations with a hybrid workstyle. \n What does the role entail? \n\n • Support proactive and successful leadership to a portfolio of admin-only clients.\n, • Manage the day-to-day client management activities and interactions, on behalf of the CRM.\n, • Communicate and collaborate effectively with colleagues and stakeholders at varying levels.\n, • Use a range of communication mediums to meet internal and external needs.\n, • Support new client propositions and existing client improvement opportunities.\n, • Support transformation, installation and solutions implementation.\n, • Produce a variety of reports and presentations across a range of pensions administration and technology services and outcomes.\n, • Coordinate CRM events and activities, including appointments, minutes, actions and reporting.\n, • Carry out client billing activities, including invoicing, work-in-progress and credit activities, where necessary.\n, • Support and maintain effective risk management and governance frameworks.\n, • Foster rapport and trusting partnerships with stakeholders.\n, • Offer technical advice and support to colleagues and external stakeholders.\n, • Collect, analyse and report data and MI to strengthen decision making outcomes.\n, • Provide project and operational management support to colleagues to enable client outcomes and meet expectations.\n, • Develop knowledge of Isio services, brand and opportunities to help advocate to new and existing stakeholders.\n, • Maintain and produce portfolio management information, commercial reporting and accounts.\n, • Act as a liaison between the CRM and internal colleagues and departments.\n\n What we’re looking for \n\n • Evidential experience in a client facing support role previously.\n, • Understanding of third-party pensions administration and pensions administration stakeholder needs.\n, • Technical knowledge of pensions administration and current market challenges/opportunities.\n, • Proven track record of effective organisation and planning, on behalf of senior stakeholders.\n, • Strong organisational and attention to detail skills, with the ability to work in fast paced dynamic environments.\n, • Ability to demonstrate emotional intelligence, effective communication and negotiation skills on behalf of senior management.\n, • Proactive, solutions oriented when handling various conflicting priorities and workloads.\n, • Experience of working collaboratively with a range of stakeholders to meet goals and objectives.\n, • Various presentation production and communication methods.\n, • Prioritisation and effective time management experience.\n, • Strong interpersonal skills and evidence of building long-standing relations with various stakeholders.\n, • Effective risk management and governance.\n, • Willing and able to travel to various office and stakeholder sites, as required.\n\n What you can expect in return \n\n • A competitive salary and market leading bonus scheme with stretch targets for high performance\n, • Study support to help you achieve professional qualifications, with salary increases for exam passes.\n\n Why Join Isio \n Isio is a fast-growing professional services business, that offers career development through an evolving client base, diverse and meaningful work, nationwide opportunities, and a culture that rewards high performance and accountability. \n We hold ourselves to the highest standards and our values guide how we advise our clients, how we operate as a business and how we work together as a team. We call it the Isio Attitude. We encourage our people to be bold, to communicate with conviction, and to deliver advice that matters. \n Here, growth brings opportunity - more responsibility, more clients, and work that stretches and develops you. We invest in training and development so you can expand your skills and explore different career paths across diverse markets to make your mark. Isio is a place to realise your potential and build a career with impact. You can find out more about Isio and the benefits we offer on our career's websiteIsio - Careers & Benefits. \n About Isio \n Our culture shapes our work; we foster a supportive environment where we develop our people to grow and fulfil their potential. We invest in our services, products and technology, and provide clear, expert solutions for our clients. This brings clarity, confidence, and better outcomes for everyone. \n At Isio, we are committed to fostering an inclusive, equitable and diverse workplace, in which our colleagues feel they belong, regardless of background or difference. We uphold the values of respect, fairness, and inclusion in our actions and decisions. We believe that by adhering to these principles, we will create a stronger, more innovative, and supportive environment for all, as well as ensuring that the advice and support we provide to our clients is more creative, more insightful and leaves a lasting impact. \n We can offer a hybrid, flexible approach to work, supporting a work-life balance that works for you. Isio Group is an equal opportunities employer, and we welcome applications from all suitably qualified candidates. \n If you think you may require a reasonable adjustment to be made for any reason at any stage of your recruitment process, please ask.

Build Skills, Gain Experience Become an Apprentice Sales Assistant and Grow with Us!Location:Feltham unit 56, The centre, Feltham TW13 4BSHours: 39 hours a week Shifts: FlexibleSalary: £9.95 per hourWhy Superdrug?At Superdrug, our customers and our teams are at the heart of everything we do. Loved for our accessible health and beauty, value, variety, expert advice & top-notch service.Were all about personality, we aim to have fun, and we work hard to deliver That Superdrug feeling!Hard work? Absolutely.Rewarding? Always.Here's the exciting bit… A great day includes:As an Apprentice Sales Assistant at Superdrug, youll be right at the heart of the action—serving customers with a smile, sharing our amazing Star Buys, and making sure everyone leaves feeling great!Youll help keep the store looking its best and fully stocked, while playing a key role in smashing store targets. Its a hands-on, fast-paced role thats never boring and packed with chances to learn. We see our Apprentice Sales Assistants as future Team Leaders, and well give you everything you need to grow—with brilliant training, and real opportunities to progress.Your training will take place in-store over the first 12 months, so no college days and no homework! At the end of your training period, you will complete a discussion around your experiences and an observation of you performing your role. You will be supported throughout by your team and your tutor to achieve your Retailer Level 2 ApprenticeshipWhat youll bring to the role: \n A positive mindset & clear communication skillsPassionate about health & beauty and customer serviceDesire to learn and improve your knowledge/skillsFlexible in working hours and adaptable to change \n You qualify if… \n\n • You have a grade 4 / C GCSE (or equivalent) in English and maths (national 4s for Scotland)\n, • You are not currently in any form of education, and you are available for full time shifts\n, • You HAVENT completed a Retail Apprenticeship before\n, • You are eligible to work in the UK\n, • You are brand new to retail\n\n Why Youll Love Working with Us \n\n • Up to 28 days holiday\n, • Up to 30% discount for you and a friend or family member\n, • Excellent training\n, • Great sales incentives\n, • Get instant access to Stream. A tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future.\n, • Enhanced company sick pay and pregnancy loss and support\n\n Come and be part of something special! \n For information on how we manage and store your data, please visit: privacy-policy/

\n Senior Insight AnalystLondon, HybridSalary up to £90,000 \n \n This is an opportunity to step into a high-impact Senior Insight Analyst role where your work will directly shape commercial strategy and growth decisions. The business is investing heavily in data and insight, placing analytics at the centre of its next phase of expansion. You will operate as a trusted voice, translating complex data into clear, actionable recommendations for senior stakeholders. \n \n The Company They are an established, international organisation operating across premium consumer markets, combining a strong heritage with ambitious growth plans. The business is undergoing a significant transformation, with increased focus on direct customer engagement and data-led decision making. Analytics and insight are recognised as critical drivers of this strategy. You will be joining a collaborative environment where data is valued at senior level. \n \n The Role You will work across commercial and customer data to deliver meaningful insights that influence strategic decisions. \n\n • Turn complex datasets into clear commercial insights and recommendations\n, • Build robust Excel models including forecasting, scenario planning and sensitivity analysis\n, • Produce high-quality, board-level presentations and narratives\n, • Partner with teams across CRM, marketing, growth and finance\n, • Investigate key business questions and identify underlying drivers of performance\n, • Support decision making through data-led storytelling and insight\n\n Your Skills and Experience \n\n • Strong commercial experience within analytics, insight or strategy\n, • Ability to translate data into actionable business recommendations\n, • Advanced Excel modelling skills\n, • Experience creating senior stakeholder presentations\n, • Strong communication and stakeholder engagement capability\n, • Comfortable working with large, complex datasets from multiple sources\n, • A problem-solving mindset focused on delivering business impact\n\n \n How to Apply If you are looking to take on a commercially focused Senior Insight Analyst role, apply now to find out more. \n \n

Are you a commercially minded FP&A professional who thrives on influencing business performance and driving strategic decision-making? \n HFG are seeking an experienced Senior FP&A Analyst to join a high-performing finance team on an initial 6-month contract. This is a highly visible role, partnering directly with senior stakeholders and business leaders to provide the financial insight, forecasting expertise and commercial challenge needed to support growth and profitability. \n This is far more than a traditional reporting role. You'll be at the centre of strategic planning, performance management and business decision-making, helping shape future direction through robust analysis, forecasting and actionable insight. \n As a trusted finance business partner, you will work closely with senior leadership teams to deliver meaningful analysis that drives commercial outcomes. You will play a key role in forecasting, planning and performance reporting while helping to improve processes, strengthen financial controls and enhance decision support across the organisation. \n This is an excellent opportunity for a qualified finance professional who enjoys operating in a fast-paced, commercially focused environment and wants to make a tangible impact from day one. \n Desired Skills \n\n • Qualified Accountant (ACA, ACCA or CIMA).\n, • Proven FP&A experience within a non-life insurance environment.\n, • Strong commercial acumen with the ability to translate financial data into strategic recommendations.\n, • Advanced financial modelling, forecasting and analytical capabilities.\n, • Exceptional stakeholder management skills with experience influencing senior leaders.\n, • Strong Excel skills and experience working with financial planning and reporting tools.\n, • Ability to operate independently, prioritise effectively and deliver results in a dynamic environment.\n, • Previous experience within insurance (London Market or Lloyd's)\n\n

Electrical Project Manager Data Centre Upgrades & Refurbishments \n Salary - c£85k \n Following 12 months of continuous employment, you are entitled to become a beneficiary of the Employee-Owned Trust (EOT) scheme. \n Private Healthcare. \n Private Dental Insurance. \n Life Insurance. \n Pension Scheme. \n Length of Service reward scheme. \n Tradepoint discount scheme. \n Private Financial Advice. \n The Company \n The client is a well-est... \n \n ZIPC1_UKTJ

IT Solutions Sales Account Manager \n Do you have a 3+ years current experience within Data Storage & Backup, Server & Storage or Cloud and Data Centre Solution Sales in the UK? \n A multi-award-winning provider of data protection, cybersecurity, cloud storage, and IT solutions, is seeking a number of proven Sales Account Managers with around 2 3 + years experience in either Data Storage & Backup, Server... \n \n ZIPC1_UKTJ

Location: Barbican Centre, London, EC2Y 8DS (Hybrid Working) \n Job Type: Temporary (Initially until 31/12/26), part-time – 7 hours per day, 3 days per week \n The City of London Corporation are looking for an experienced People Advisor to join the People, Culture and Inclusion team at the Barbican Centre. The team works across the organisation to provide professional people support throughout the colleague lifecycle, helping managers and colleagues navigate recruitment, employee relations, learning and development, reward, and organisational change. \n Working closely with the Senior People Advisor and People Business Partners, you will support delivery of the People Plan and contribute to strategic people initiatives across the organisation. \n Day-to-day of the role: \n Recruitment & Selection \n\n • Advise managers on inclusive recruitment and selection practices.\n, • Support recruitment campaigns from attraction through to appointment.\n, • Review role profiles and job descriptions and undertake job matching activities.\n, • Work with hiring managers and external agencies to deliver effective recruitment solutions.\n\n Employee Relations \n\n • Provide expert advice and guidance to managers and employees on a wide range of people matters.\n, • Support employee relations casework, including disciplinary, grievance, absence management and performance issues.\n, • Assist with organisational change projects, restructures and contractual variation processes.\n, • Support family-friendly policy requests and occupational health referrals where required.\n\n People Projects & Continuous Improvement \n\n • Contribute to organisation-wide people projects and initiatives.\n, • Help improve people processes, systems and ways of working.\n, • Support appraisal, onboarding and colleague experience activities.\n, • Use people data and insights to identify trends and opportunities for improvement.\n\n Reward & Benefits \n\n • Advise managers on pay and reward matters, including starting salaries, market force supplements and honorariums.\n, • Support communications relating to pay progression and annual pay awards.\n\n Required Skills & Qualifications: \n\n • CIPD qualification (or be working towards one) and/or relevant degree-level education.\n, • Experience operating at HR/People Advisor level.\n, • Strong employee relations knowledge and experience providing policy and procedural advice.\n, • Recruitment experience, including advising managers and supporting interviews.\n, • Excellent communication, stakeholder management and organisational skills.\n, • Experience using HR/People systems and analysing workforce data.\n\n Please note that this is a part time position (7 hours per day, 3 days per week) \n If this role is of interest and you have the required skills and experience, please click apply.

Electrician \n £27 per hour \n Croydon \n The On-Site Group are looking for an Electrician to work on a project in Croydon. \n As an Electrician you will be responsible for: Install works on a data centre. \n To be considered for this role you should have: \n A valid JIB Card Card & IPAF \n Full PPE & Tools \n Up to date CV \n Recent references \n If this is of any interest for you, please contact Lily on 07385668164 \n Based on the sou... \n \n ZIPC1_UKTJ

A globally recognisable luxury retail brand is looking for a management accountant, your role will be pivotal in driving the financial performance and strategic decision-making within our organisation. \n Reporting to the Finance Manager- Retail, you'll work alongside directors, department heads and finance professionals to ensure efficient financial reporting and variance analysis in alignment with business objectives. You will be responsible for managing and maintaining multiple cost centres. \n \n ABOUT THE ROLE \n Month End Reporting: \n\n • Leading the financial accounting for your owned entity through implementing strong controls focused financial processes.\n, • Preparation and timely posting of monthly financial journals, ensuring accuracy and adherence to strict deadlines.\n, • Provide analysis of monthly performance against budget, forecast and prior year.\n, • Conducting monthly reconciliations of balance sheet accounts to maintain financial integrity.\n, • Producing periodic reports and analysis on cost centres, facilitating discussions with senior management. You will challenge variances and escalate overspends where necessary.\n\n \n Budgeting/Forecasting: \n\n • Collaborating with relevant senior stakeholders and FP&A team to develop and prepare detailed annual budgets (P&L and Balance Sheet), ensuring they align with strategic goals.\n, • Upholding the accuracy of the budgeting process within tight deadlines.\n, • Reviewing and challenging budget assumptions, including payroll and expenses, to enhance financial planning.\n, • Leading budget meetings, actively engaging with directors & department heads to understand business needs and align financial planning accordingly.\n, • Understanding, challenging, and reporting accurate monthly forecasts, ensuring transparency in financial projections.\n, • Communicating known overspends or underspends, enabling timely decision-making.\n\n Ad Hoc Analysis and Support: \n\n • Key contact point for stakeholders to support with finance-based requests and such as supporting with budget overspend requests, cost centre allocations and budget re-allocations.\n, • Critical analysis of fixed and variable costs in the profit and loss statement (P&L), with the aim of identifying opportunities for efficiency and cost savings.\n, • Undertaking ad hoc analysis and tasks as required within the Finance Team, contributing to the overall financial health of the organization.\n\n \n ABOUT YOU \n\n • Professional Qualifications: you will be a qualified accountant (ACA/ACCA)\n, • Preferably with Big 4/top tier accounting firm background\n, • Excellent PC literacy: especially Excel (and preferably SAP ECC/SAP S4Hana)\n, • Analytical Thinker: You possess a keen analytical mindset, capable of dissecting complex financial data and deriving actionable insights that drive informed decisions.\n, • Strong Communication: With exceptional verbal and written communication skills, you can convey financial insights clearly and collaborate seamlessly with diverse teams.\n, • Adaptability: You thrive in an ever-changing financial landscape, showcasing your adaptability and agility in responding to shifting circumstances and priorities.\n, • Meticulous Eye for Detail: Your commitment to precision ensures that financial reporting and analysis are accurate and reliable.\n, • Problem Solver: Proficient at identifying financial challenges, you proactively seek solutions to drive financial optimization.\n, • Team Player: Your collaborative mindset aligns seamlessly with Harrods' culture, emphasising teamwork, mutual respect, and shared success.\n, • Time management: Ability to work well under pressure to meet deadlines, while managing multiple deliverables.\n\n \n

Deputy Programme Manager (ACP 360, MAEP, CAPSS) \n £35,791 - £39,651 pa, plus excellent benefits \n London (including flexible working) \n Full-time, 35 hours per week \n Fixed-Term Maternity Cover until 28 September 2027 \n This is an exciting opportunity that will require the post-holder to work across multiple projects based within the College Centre for Quality Improvement at RCPsych, primarily: \n\n • Multi-source assessment for Consultant Psychiatrists (ACP 360)\n, • Multi-source Assessment of Expert Practice (MAEP)\n, • Child and Adolescent Psychiatry Surveillance System (CAPSS)\n\n ACP 360 and MAEP provide online multi-source feedback systems for psychiatrists, supporting their appraisal and revalidation as doctors. CAPSS facilitates epidemiological research into rare mental health disorders and clinical events amongst children and adolescents. \n The role will also involve support to the Invited Review Service (IRS), which provides independent reviews commissioned by mental health services in response to concerns over the quality of care, management and governance. \n The successful candidate will have an interest in multi-source feedback, quality improvement in patient care and mental health research. They will have experience of project management, an exceptional eye for detail and have excellent organisational, writing and communication skills. \n Responsibilities include supervising the Project Administrator, overseeing project plans, managing, developing and testing online systems, data management, event planning, website management and support to the CAPSS Executive Committee and other advisory and review groups. The successful candidate will be required to undertake a Disclosure Barring Service check. \n The College values a diverse workforce and welcomes applications from all sections of the community, reflecting the population it serves. \n We are committed to building and maintaining an inclusive and supportive culture, a place where we can all be ourselves and succeed on merit. We aim to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity. \n We will provide appropriate reasonable adjustments for candidates who may have a disability. \n We only recruit the best and in return for your commitment, the College offers an attractive salary and benefits. \n We operate a hybrid working model of on-site and working from home/remote, which helps to ensure a flexible work life balance. \n We welcome applications from all sections of the Community. \n The Royal College of Psychiatrists (RCPsych) is the professional membership body for psychiatrists and promotes excellent care for people with mental illness. It has 21,000 members and engages with government and the media as the leading voice of the UK’s mental health services. The College is an award winning, values-based organisation. \n For further information and to apply, please visit our website. \n Closing date: 30 July 2026.

'Group Accountant - High Needs Block' - London Borough Council \n £600 inside IR35 \n Hybrid working \n Initial 6-month contract (replacing an interim) \n \n Management and oversight of the High Needs Block. \n\n • Budget Setting, Monthly Budget Projections, Budget variance report and Outturn reporting.\n, • Ensuring the High Needs Budget is being managed in accordance with the High Needs Funding Operational Guidance (guidance updated on an annual basis) and the Schools and Early Years Funding Regulations.\n, • Top up and funding reviews with mainstream schools, resource provisions and special schools, ensuring a fair and transparent approach.\n, • Working With Stakeholders to deliver the High Needs DSG management plan.\n, • Deficit Management plan\n, • Timely payments to provisions.\n, • SEND Reform Plan detailed modelling on the impact and aligning of LA’s monitoring of High Needs spending to governance structures.\n, • Manage 2 staff in the Team.\n\n Meetings \n\n • High Needs Funding sub-group – Support Chair in providing analysis, data and direction of the group. Termly\n, • Schools Forum Pre-meet – discuss proposed papers (advice and support)\n, • Schools Forum – Write and deliver high needs funding papers providing update of the High Needs Budget and the work of the sub-group frequency 6 times per year.\n, • SEN Forum – attend and provide regular budget updates and complete analysis/tasks set by the group\n, • Monthly budget meetings with the finance officers to collate their cost Centre updates.\n, • Ad hock meetings with provisions requiring additional support.\n, • DfE meetings on Send reforms requiring financial statements.\n, • Management and oversight of the SEND Capital Grant Budget (SPF)\n\n

Do you see yourself delivering impactful infrastructure projects? \n Can you use your experience to drive operational excellence? \n Does the idea of joining a forward-thinking team in a growing sector excite you? \n If yes, we have the perfect role for you! \n Our Asset Management Services – EV & Infrastructure Team is looking for a passionate and dedicated Service Manager - EV & Infrastructure to join our amazing team and help make a difference today. \n About the Role: \n This role sits within the EV & Infrastructure Team of Asset Management Services. \n To manage the operational delivery of Electric Vehicle (EV) infrastructure and associated public realm assets across the borough. \n To act as the key operational conduit between the Delivery Manager – EV & Infrastructure and frontline delivery teams, ensuring that EV infrastructure programmes are delivered safely, efficiently, and to the required standards. \n The post holder will oversee subcontractors and installation teams, ensuring effective site supervision, compliance with health and safety legislation, and the accurate capture and maintenance of asset data and GIS systems. \n To ensure works are delivered to programme, budget, and quality requirements, with risks effectively managed across operational delivery \n About You: \n To manage and supervise the delivery of EV Infrastructure Programmes. Acting as a cost centre manager with responsibility for operational delivery elements. \n To assist in monitoring budgets, contractor spend, and programme costs, ensuring works are delivered within financial targets. \n To contribute to identifying efficiencies and cost-saving opportunities within delivery programmes \n To manage staff and ensure compliance in regards to Health and safety and relevant council policies. \n To engage and update relevant stakeholders including residents via digital platforms, such as the website and social media. \n To be an advocate and leader in ensuring diversity and inclusion of all staff, residents and stakeholders in all we do. \n About the Team: \n The EV & Infrastructure Team within Asset Management Services is at the forefront of delivering sustainable transport solutions across the borough. The team is committed to expanding and maintaining high-quality EV infrastructure, supporting the transition to greener travel and helping meet environmental targets. \n For detailed qualifications and requirements, please review the job description and person specification located at the bottom of the advert. \n Contact Information: \n For an informal discussion about the role, please contact Ryan McGibbon at .uk. \n Additional Information: \n\n • Relevant technical qualification (engineering, electrical, construction or equivalent experience)\n, • Hours of work: 36 hours per week, Monday - Friday\n, • This role will be offered as a fixed term contract/ secondment for 2 years (24 months).\n\n This post requires a Disclosure and Barring Service (DBS) clearance at Standard level. \n Benefits and more information: \n https://jobs.southwark.gov.uk/why-us/ \n Recruitment Timeline: \n Advert close date: 11:59pm on Thursday 23rd July 2026. \n Shortlisting date: to be confirmed. \n Interview date: to be confirmed. \n The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. We strongly advise you to complete your application as soon as possible to avoid disappointment. \n We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our Southwark Stands Together initiative. We particularly welcome applications from members of the black, Asian and ethnic minority communities to increase representation at senior management level in the Council. \n Guaranteed Interview Scheme: \n As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria: \n\n • Members of the Armed Forces and veterans\n, • Are currently in care, or have previously been in care\n, • If you consider yourself to be disabled or if you have a long-term health condition\n\n About Southwark: \n We are the largest local authority social landlord in London, managing 55,000 homes lived in by 40% of Southwark’s residents. We are home to over 18,300 businesses including iconic London venues and social enterprises, and we have a young, diverse and growing population. \n At Southwark we are committed to making our borough just and fair and are taking positive action to tackle inequalities.?Our residents and communities are our greatest asset and the passion we have for Southwark is shared by millions of Londoners who enjoy our outstanding cultural offer, use our hospitals and attend our universities. Our refreshed borough plan and focus on Southwark Stands Together, (which is our work with Southwark’s communities and the council’s staff to tackle racism, injustice and inequality) underpins all that we do. \n Attachments \n\n • Job Description and Person Specification - Service Manager – EV & Infrastructure\n

A leading UK&I business is looking for a commercially sharp FP&A Business Partner to join their London finance function. This is a genuine business partnering role - working closely with divisional leadership and cost centre managers to drive performance, challenge costs, and translate financial data into clear decisions. \n Financial Planning and Analysis Business Partner \n Salary: £75,000-£85,000 \n Location: London \n A leading organisation in the UK&I region is seeking a FP&A Business Partner to join their commercial finance division in London. This is a pivotal role with the opportunity to become a trusted advisor to senior leadership, supporting both strategic and operational decision-making at the highest level. You will be instrumental in translating complex financial data into clear, actionable insights that drive value across the business. With a focus on fostering accountability, optimising costs, and embedding financial considerations into daily operations, this position goes far beyond traditional reporting. \n This is a high-growth development focused business committed to continuous improvement, offering you the chance to enhance processes, systems, and data capabilities while working within a supportive and inclusive environment that values sustainability, reliability, ownership, and collaboration. Enjoy a competitive salary of £75,000-£85,000 and the flexibility to make a real impact within a forward-thinking finance function. \n What you'll do: \n\n • Partner closely with cost centre managers and divisional leadership to ensure all monthly and quarterly reporting and forecasting requirements are met with accuracy and timeliness.\n, • Establish and manage the operational planning cycle by owning the timetable, templates, and supporting guidance for financial planning activities.\n, • Deliver clear, timely, accurate, and insightful financial reporting and analysis that supports business objectives across enabling services.\n, • Promote cost discipline by driving financial performance initiatives and providing constructive challenge on costs, investments, and strategic projects.\n, • Act as a trusted business partner to functional directors and senior stakeholders by offering decision support on key initiatives.\n, • Ensure robust financial governance through adherence to IFRS standards and internal accounting guidelines while maintaining high-quality management information.\n, • Lead continuous improvement efforts across FP&A processes, systems, and reporting outputs to enhance efficiency and insight generation.\n, • Support strategic planning activities including scenario modelling, long-term value creation initiatives, and development of business cases or investment appraisals.\n, • Champion a culture aligned with organisational values by promoting behaviours that foster inclusivity, reliability, ownership, and collaboration within the finance team.\n, • Contribute to risk identification and mitigation efforts while supporting audit processes and ensuring compliance with control frameworks.\n\n What you bring: \n\n • You are a qualified accountant (ACA, ACCA, CIMA or equivalent) with proven experience in FP&A, business partnering or financial control roles within complex organisations.\n, • Your background includes significant exposure to budgeting processes, forecasting cycles, advanced financial modelling techniques as well as scenario analysis skills.\n, • You have hands-on experience working with SAP S4 HANA ERP systems alongside other modern financial reporting tools which enable efficient data management.\n, • Your technical proficiency extends to data analytics platforms such as Power BI or similar solutions for effective visualisation of key metrics.\n, • You possess deep knowledge of IFRS standards along with practical understanding of robust financial control frameworks required for compliance.\n, • Your approach is grounded in process improvement principles; you are always looking for ways to optimise workflows or introduce automation where possible.\n, • You excel at translating complex datasets into actionable insights tailored for non-financial audiences - enabling more confident decision-making across functions.\n, • Your interpersonal skills allow you to build strong collaborative relationships with stakeholders at all levels while promoting shared accountability for results.\n, • You bring experience supporting audit processes as well as contributing to risk identification/mitigation strategies within enabling functions.\n, • Your mindset is one of continuous improvement; you actively seek out opportunities for personal development while championing best practices across teams.\n\n What sets this company apart: \n This organisation stands out for its unwavering commitment to creating an inclusive workplace where every voice is valued. Employees benefit from flexible working arrangements designed to promote work-life balance without compromising on professional growth opportunities. The company's core values - sustainability, reliability, ownership, collaboration are woven into every aspect of its operations. Whether you're passionate about making an impact through process optimisation or eager to contribute fresh perspectives during strategic discussions, you'll find ample support from knowledgeable colleagues who share your enthusiasm for excellence. Join a team where your contributions are recognized and where your career can flourish alongside some of the industry's most respected professionals. \n What's next: \n If you are ready to take your career in finance to new heights within an inclusive environment that values your expertise - this is your moment! \n Apply today by clicking on the link provided; don't miss out on this exciting opportunity to shape the future of this division. \n Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

As the Customer Success Manager within the Network Services Team, you will lead the day-to-day account management and existing relationship with a large Banking client. This client spans over 50 countries globally with two teams based in the UK and in India supporting the client successfully ensure that all critical infrastructure is in place and continually updated. \n Client Details \n My client does amazing things with data and technology. They are experts in all things across the spectrum of IT, Network, NetDevOps and Security Infrastructure and have a deep track record in architecting, designing, building and automating some of the UK's largest Enterprise and Data Centre environments. \n As part of the wider team you will be joining 1,500 people working in over 50 markets globally. \n Their people are what really make them different. They are a growing and dynamic group of business analysts, architects, solution designers, engineers and commercially savvy business development consultants who also provide thought leadership and creative thinking. They are passionate, progressive and unafraid of challenge; their mission is to use data-driven insight to make a commercial difference. \n Description \n As the Customer Success Manager, the main role will consist of nurturing the client, continue to cement the relationship across the bank, while delivering strategic recommendations to further deliver solutions that add value at every step. \n You will be supported to write winning proposals, the ability to have a voice to influence and shape various propositions and how the company approach their work and to support the client's needs. Here are some of things you'll be achieving in your role: \n\n • Be the day-to-day contact for our key client ensuring we are proactively meeting our client needs, thinking about ways we can help them and opportunity spotting\n, • Work on broadening key stake holder relationships (depth and breadth)\n, • Be on site with the client at least 3 days a week\n, • Escalation of opportunities and challenges to ensure we are providing best in class service and support at all times\n, • Liaising with the new business manager to ensure we are spotting and creating opportunities\n, • Utilising personal and industry contacts (using a wide range of tools such as Linked-In Sales Navigator) to raise the company's profile and generate interest in our solutions, securing meetings, presentations, and subsequent proposals with the sales lead\n, • Work with the Chief Architects and Marketing department to tailor and/or create additional product proposition and sales collateral as well as ensure internal and external communications and go-to-market plans\n, • Ensure we are forecasting accurately and reporting on activities, issues and opportunities\n, • Rigorous focus on process ensuring regular monthly and quarterly account management meetings, as well as championing continuous improvement opportunities\n, • Interface with the Service Delivery Manager and Practice Manager to ensure accurate handover of delivery and handover of the overall delivery process as required as any new products or partnerships become established\n, • Understand the company's solutions to help educate and inform our client\n, • Support key RFP's, bids, and contracts to support the sales operations process and efficient close of contracts.\n, • Targets will be based on retention of and growth in existing client business streams. The new business lead will be responsible for up-sell of new opportunities.\n, • Most important of all is to always adhere to the company's Core Values - transparency, honesty, and integrity - we always do the right thing and what's best for our clients\n\n Some of the specific challenges you will help the client solve are: \n\n • Architect & Design Secure Enterprise IT Networks\n, • Identify & Supply appropriate technologies for their network environments\n, • Maintain & operate complex networks both on & off client premises\n, • Provide full suite of life-cycle managed services to meet the in life demands of their networks\n, • Consult, Design & Deploy leading automation solutions\n, • Provide Business Process & Service Design consultancy\n\n Profile \n The successful Customer Success Manager candidate will have the following qualities/experiences: \n\n • Strong listener with the ability to play client problems back to the business\n, • Persistent\n, • Commercially confident\n, • Willing to learn, be challenged and a desire to grow and develop\n, • High levels of personal motivation\n, • Excellent written/verbal English\n, • Excellent presentation and communication skills (both verbal and written)\n, • Ability to uncover and numerate business issues\n, • Knowledge of, or interest in, the specific client sector (financial services)\n, • Detailed knowledge of Network Services/IT\n, • Results driven with a professional approach to account management and a successful track record\n, • Ability to plan and think ahead and communicate the vision effectively.\n, • Strong verbal communication and interpersonal skills, with the ability to and build rapport quickly both over the phone and in person\n, • Exceptional organisational skills and attention to detail\n, • Ability to thrive in a fast-paced, target-driven environment\n, • Team player with a strong desire to contribute to a collaborative culture\n, • Tech-savvy with experience in CRM systems (preferred but not required)\n\n Job Offer \n Salary of £55-65k basic + £20k OTE \n Flexible working - 3 days/week on site with the client \n Benefits: \n\n • Pension contributions up to 5% (matched by employee and employer)\n, • Life Insurance\n, • Personal Accident Insurance\n, • Private Health Insurance from 2nd anniversary\n, • Health and Well-being Plan\n, • 25 days annual leave\n, • Working abroad policy\n, • Competitive paternity and maternity leave policies\n, • Sickness & Disability income protection from 3rd anniversary\n, • On site gym membership\n, • Training & Development/Annual Reviews\n

Contact Centre Team Manager \n Join a customer-focused organisation where service excellence is at the heart of everything they do. This is an opportunity to lead, develop and inspire a high-performing contact centre team, ensuring customers receive outstanding support while driving operational performance and continuous improvement. \n \n Role Overview \n\n • Location: Watford (3 days per week on-site)\n, • Package: Competitive salary and benefits\n, • Duration: 12-month FTC\n, • Industry: Customer Service / Contact Centre/ Regulated environment\n\n \n What You’ll Be Doing \n\n • Lead and motivate a team of Contact Centre Advisors to consistently deliver exceptional customer experiences.\n, • Drive performance against service levels, quality standards and key operational KPIs.\n, • Coach, mentor and develop team members through regular feedback, one-to-ones and personal development planning.\n, • Manage attendance, absence and performance in line with company policies and procedures.\n, • Monitor real-time team performance, productivity and schedule adherence, taking action where required.\n, • Handle escalated customer queries and complaints, ensuring timely and effective resolutions.\n, • Identify opportunities to improve processes, efficiency and ways of working across the team.\n, • Analyse performance data to spot trends, improve outcomes and support business objectives.\n, • Act as a subject matter expert, providing guidance and support to colleagues and advisors.\n\n \n Main Skills Needed \n\n • Previous experience managing people within a contact centre or customer service environment.\n, • Strong leadership and coaching skills with a proven ability to improve individual and team performance.\n, • Experience managing KPIs, productivity, absence and operational performance.\n, • Confident using data and reporting to drive decision-making and continuous improvement.\n, • Good working knowledge of Microsoft Office applications.\n, • Experience using CRM platforms such as SAP, ServiceNow, Gem Suite or similar systems.\n, • Commercial awareness with a focus on improving efficiency and customer outcomes.\n, • Excellent communication, problem-solving and decision-making skills.\n\n \n What’s in It for You \n\n • Hybrid working with three days on-site each week.\n, • A varied leadership role with real influence over team performance and customer experience.\n, • Opportunities to develop your leadership skills within a supportive environment.\n, • A collaborative culture that values coaching, continuous improvement and professional development.\n, • The chance to make a measurable impact on service delivery and operational success.\n, • Structured shift patterns across a well-supported contact centre operation.\n\n \n Shift Pattern \n\n • 8-hour shifts on a 5 days on, 2 days off rota.\n, • Shift times include:\n, • 8:00am – 4:30pm\n, • 9:00am – 5:30pm\n, • 10:00am – 6:30pm\n, • 11:30am – 8:00pm\n\n \n Contact Centre Operating Hours \n\n • Monday to Saturday: 8:00am – 8:00pm\n, • Sunday: 9:00am – 5:00pm\n\n \n Careers move fast. Let’s make sure yours is heading the right way. \n \n We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. \n \n By applying you are confirming you are happy to be added to the Addition Solutions mailing list regarding future suitable positions. You can opt out of this at any time simply by contacting one of our consultants.

As a System Optimisation Engineer, you'll play a vital role in helping us provide a safe and reliable water supply to more than 16 million customers. Working within our System Optimisation Team, you'll use your technical knowledge to optimise the performance of our clean water network, support major operational and engineering decisions, and help us deliver an excellent service for our customers. Every day is different, whether you're responding to operational incidents, analysing network performance or developing long-term strategies to improve resilience across our water system.Please note, this is a fixed-term contract for up to 10 months.What you'll be doing as a System Optimisation EngineerAs a System Optimisation Engineer, you'll be responsible for managing a geographical area of our clean water network, ensuring it operates safely, efficiently and within regulatory requirements. Working closely with colleagues across Operations, Engineering, Leakage and our Water Control Centre, you'll use your technical expertise to keep our network performing at its best.\n\n • Monitor, investigate and resolve network performance issues, including customer low pressure events and emerging operational risks.\n, • Lead the technical response during operational incidents and emergency events to minimise customer impact.\n, • Provide technical operational input into engineering projects and planned activities across the network.\n, • Complete and review risk assessments for work affecting the clean water network.\n, • Develop operating strategies that balance customer service, leakage reduction and network resilience.\n, • Analyse operational data to identify trends and opportunities for continuous improvement.\nBase location: Stroud Green Depot, Primrose Lane, Croydon CR0 8YY. This is a hybrid role with a minimum of three days per week in the office.Working hours: 36 hours per week, Monday to Friday. You can work either 9:00 am to 5:00 pm or 8:00 am to 4:00 pm.What you should bring to the role\n\n, • A strong understanding of hydraulic principles and clean water network operations.\n, • Excellent analytical and problem-solving skills with the ability to make sound technical decisions.\n, • A degree in Engineering or another relevant technical discipline and background within the water or utilities industry would be advantageous\n, • Knowledge of water industry regulatory requirements would be highly beneficial.\nWhat's in it for you?\n\n, • This role will be paid up to £45,000 depending on skills and experience\n, • Performance-related pay plan directly linked to company performance measures and targets.\n, • Generous Pension Scheme through AON.\n, • Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.\nFind out more about our benefits and perks (Please note different T&Cs apply if on secondment)Who are we?We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.Learn more about our purpose and valuesWorking at Thames WaterThames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoymeaningful career opportunities, flexible working arrangements and excellent benefits.If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support.When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.

Annual salary: up to £30,975.00 \n Helpdesk Team Leader \n Location: Rainham - London \n Salary: £30,975 \n Contract Type: Permanent, Full-Time Hours, Office based \n Hours: 42.5 hours per week, Monday to Friday, 8:00am – 5:00pm \n About the Role \n We are looking for a proactive Helpdesk Team Leader, to lead a team of Helpdesk Operators managing repairs and maintenance enquiries. You'll pay a key role in delivering excellent customer service, ensuring repairs are managed efficiently, service level agreements (SLAs) are achieved, and your team is supported to perform at their best. \n The ideal candidate will be an experienced people manager with excellent customer service skills, the ability to prioritise a busy workload, and confidence in handling escalated enquiries and complaints. \n Role Responsibilities \n\n • \n Lead, coach and develop a team of Helpdesk Operators. \n • \n Monitor call quality, productivity and customer satisfaction. \n • \n Ensure repair requests are logged accurately and prioritised appropriately. \n • \n Manage escalated enquiries and customer complaints. \n • \n Monitor team performance against KPIs and SLAs. \n • \n Conduct one-to-one meetings, performance reviews and training. \n • \n Work closely with planners, contractors and operational teams to ensure repairs are completed on time. \n • \n Produce performance reports and identify opportunities for improvement. \n • \n Ensure compliance with company policies, health and safety requirements, and data protection legislation. \n\n Role Criteria \n\n • \n Previous experience leading or managing a team. \n • \n Experience working in a call centre or helpdesk environment. \n • \n Strong customer service and complaint handling skills. \n • \n Previous administrative experience \n • \n Good IT skills, including Microsoft Office and CRM systems. \n • \n Excellent organisational and communication skills, with the ability to manage multiple priorities \n\n Desirable \n\n • \n Knowledge of repairs and maintenance \n\n Benefits we can offer you \n\n • \n 25 days annual leave plus bank holidays \n • \n Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! \n • \n Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. \n • \n Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more \n • \n Family friendly policies \n • \n Access to EAP Counselling sessions \n\n All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. \n To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. \n Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. \n Apply below or to discuss your application further; contact: Olivia Elias () \n If you need any help with your application process, we are here to support you. We will be accessible every step of the way. \n At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. \n We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. \n In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

New Vacancy UK Director of Operations - MGA / Delegated AuthorityLondon | Hybrid WorkingSpecialty Insurance An exciting opportunity has arisen to join a fast-growing, technology-enabled specialty insurance business as UK Director of Operations, leading critical operational functions within a highly innovative and data-driven insurance business. This is a key leadership role where you'll sit at the centre of underwriting, operations and finance, ensuring the seamless delivery of operational processes while driving efficiency, scalability and strategic development. Working closely with senior stakeholders, you'll take ownership of bordereaux operations, programme onboarding and operational performance, helping shape the infrastructure supporting a growing UK insurance platform. The OpportunityYou will lead and enhance operational workflows across delegated authority business, ensuring data integrity, operational excellence and scalable processes. You'll have responsibility for managing operational relationships across the business and driving continual improvement through automation, analytics and process optimisation. Key responsibilities include: Leading end-to-end bordereaux and delegated authority data operations Driving onboarding and implementation of new insurance programmes Managing operational hand-offs between Underwriting, Operations and Finance Leading reconciliation, reporting and operational performance analysis Developing operational frameworks, controls and best practices Driving process improvement and automation initiatives Managing and developing an operations team Overseeing premium collection and credit control activities About YouWe are looking for an experienced insurance operations leader with deep understanding of delegated authority and MGA/MGU operating models. You will likely bring: Significant experience within commercial P&C insurance operations Strong delegated authority, bordereaux and insurance data expertise Experience working with MGAs, MGUs or carrier environments Strong project and programme delivery capability Excellent process improvement and operational optimisation skills Data and MI experience across tools such as Power BI, SQL and advanced Excel Strong leadership and stakeholder management abilities 10+ years' experience within insurance operational and/or finance environments