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Our client’s Centre for Observational Research team is looking for an epidemiological programmer to produce analysis datasets and perform statistical analyses and reports for observational research studies from data stored on Databricks and SAS. Use of Gitlab/Github would be useful as would as und

Project Manager – Data Centre Infrastructure.Our client is a well-established global technology integrator, trusted by organisations worldwide to deliver end-to-end connectivity and infrastructure solutions.With decades of industry experience and a large international team, they specialise in proj

Coordinate and lead planning sessions and workshops with clients and vendors to compile the master project/programme schedule agreeing baselines and a critical path. Previous experience working in a project controls environment within the life sciences pharmaceutical or data centre sectors is r

The Workforce Management (WFM) Team Lead is accountable for overseeing the operational performance of real-time analysis for the global Customer Relationship Center ensuring alignment with ITIL-based service management practices. This role leads a geographically distributed team of Real-Time Analysts and WFM Specialists ensuring optimal resource utilization to meet defined Service Level Agreements (SLAs) across all support channels and facilitating delivery of regular reports to the leadership team. ESSENTIAL DUTIES AND RESPONSIBILITIES: Core duties and responsibilities include the following. Other duties may be assigned. • Lead and manage the performance of Real-Time Analysts and WFM Specialists across global delivery centers (Newcastle UK and Pune India), • Ensure adherence to ITIL-aligned operational processes including real-time monitoring and incident escalation protocols, • Monitor and manage real-time resource allocation to ensure capacity meets demand in accordance with forecasted workloads, • Coordinate schedule adjustments and skill-based routing to maintain SLA compliance and minimize service degradation, • Support the Capacity Management process by analyzing trends and variances in staffing and workload forecasts, • Develop and deliver actionable performance reports and dashboards to stakeholders, • Collaborate with the Analytics and Service Management teams to define and refine KPIs and metrics, • Conduct root cause analysis for SLA breaches or forecast variances contributing to the Problem Management process, • Identify opportunities for process optimization and automation in alignment with Continual Service Improvement initiatives, • Maintain documentation of WFM processes and ensure compliance with governance standards, • Respond to ad-hoc data and reporting requests ensuring accuracy and alignment with business objectives Supervises the Real Time Analysts and WFM Specialists in Newcastle and Pune. Is responsible for the overall direction coordination and evaluation of these units. Responsibilities include interviewing new candidates; planning assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. ACCOUNTABILITY: • Meeting service-level agreements, • Worldwide team leaders, • Vendor Operations, • Analytics, • Service Operations, • Incident Management, • Problem Management To perform the job successfully an individual should demonstrate the following competencies: Intellectual • Analytical, • Design, • Problem Solving, • Interpersonal Skills, • Oral Communication, • Written Communication, • Business Acumen, • Cost Consciousness, • Diversity, • Ethics, • Judgment, • Motivation, • Planning/Organizing, • Professionalism, • Quality, • Quantity, • Safety and Security, • Adaptability, • Attendance/Punctuality, • Dependability, • Initiative, • Innovation Qualifications : To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION: • One year workforce management or, • Two years customer support/contact center leadership or To perform this job successfully an individual should have knowledge of: • Spreadsheet software (Excel intermediate to expert level), • Workforce management software, • Other: Outlook MS Teams Salesforce Tableau Power BI Jira Confluence Additional Information : In line with Ubisofts hybrid work model our flexible work policy includes a minimum of three days per week in our Newcastle office with the option to work from home up to two days. Benefits With Ubisoft CRC you will receive a competitive salary along with: • Personal performance bonus, • Private Health Insurance (including eye care and dental), • Life Assurance, • Long Term Disability Insurance, • Pension, • Significant discount on the worlds best video games, • Access to Ubisofts back catalogue on PC, • We work in the heart of Newcastle city centre right on top of Haymarket metro station in a lively international and creative space., • A kitchen stocked with cereals fruits unlimited filtered water teas coffee, • Regular professional and social events, • Flexible working hours, • A casual dress code Remote Work : No Employment Type : Full-time Key Skills Law Enforcement,ABB,Marine Biology,Filing,Automobile,AV Department / Functional Area: Marketing Experience: years Vacancy: 1

The role sits in the Customer Hub Enquiries Team and ensures the delivery of the Get Living customer experience and occupancy goals. The incumbent is involved in daily operations to consistently meet incoming customer demands across all portfolios and Neighbourhoods efficiently and effectively. They handle customer leasing enquiries in a professional and timely manner and support the wider Customer Hub when required. Delivery of the expected Get Living resident experience through engaging interactions with prospective and current residents is paramount. Key Responsibilities & Accountabilities • Day to day handling of incoming leasing enquiries and tasks across all Neighbourhoods., • Follow the Get Living enquiry process and Follow Up Series., • Manage incoming enquiry telephone calls, emails, live chat requests, portals and follow up activity., • Determine prospective tenants’ leasing eligibility, identify hot leads and prioritise based on criteria and company demands., • Convert enquiries into viewing appointments for the Neighbourhood teams ensuring that the appointments have been qualified in accordance with the Get Living criteria and to achieve KPIs., • Work with internal systems to follow the enquiry handling process and Follow Up Series., • Escalate any customer issues or complaints to line manager to ensure these are effectively managed and the relevant action is taken in accordance with management procedures., • Liaise with the Neighbourhood teams to ensure the delivery of the expected Get Living resident experience and customer journey., • Enhance the quality of customer interactions, ensuring compliance, regulatory and legal obligations are met across all interactions., • Ensure 100% accuracy of data recording on internal systems., • Advertise homes on internal and external websites., • Stay up to date with neighbourhood knowledge to be able to support our resident queries and needs., • Stay up to date with the local market and what competitors are doing (e.g. what amenities, products they have, their prices)., • Deliver against KPIs and agreed SLAs for all enquiries and customer interactions including customer service feedback., • Support the wider Customer Hub in delivering the resident experience., • Be an all-round brand ambassador for Get Living. Qualifications & Experience • BTR and/or residential sector or/and service sector experience (highly desirable)., • Experience of working within a customer service environment, e.g. call centre (essential)., • Sales experience, customer interaction. Key Skills & Competencies • A highly effective communicator – verbal and written, • Excellent customer service experience via telephone and email, • Ability to adapt to customer needs culturally, • Working with targets and KPIs, • Organised and efficient, • Maintains high standards with exceptional attention to detail, • Team player, • Energetic and self-motivated, • Systems knowledge (preferred but not essential) - Zendesk, Sell, Support, Rent Café, Yardi

Co-ordination the Control Systems scopes with other engineering disciplines. Building Management Systems (BMS) and Power Management Systems (PMS) within Mission Critical Data Centres. A little background on our Control System Team:.

We seek a talented and committed Systems Infrastructure and Data Centre Manager to lead our team in designing, implementing, developing, and supporting the Council’s IT systems and core infrastructure, including data centres, servers, storage, and systems software. We’re looking for a Systems In

Proven track record in MEP commissioning management, ideally on mission-critical / data centre projects. If you have Data Centre expertise and this sounds like the ideal opportunity then we would love to hear from you. Even if this role isn't quite right but you are looking for a Data Centre role pl

Radius is seeking an experienced Data centre Project Manager / Readiness Service Implementation Manager with extensive experience of working within a Datacentre environment whether from a Datacentre or MSP. Deep understanding of Shared / Dedicated Installations in a Data Centre environment. Fundamen