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We have an exciting opportunity for a Senior ITSM Process Support Analyst to join our IT Team, based in A&O Shearman's Belfast office. What you will do Reporting to the Global Service Desk Senior Manager, the Senior ITSM Process Support Analyst provides senior-level administration, coordination and reporting support for IT service management (ITSM) processes across the IT organisation. The role manages the administration of defined process activities end-to-end, maintains process documentation, controls and enables designated process owners and stakeholders to make decisions and drive outcomes. The role supports and influences process effectiveness but does not own the processes or hold final decision-making authority. As part of the Global Service Desk function, the role coordinates and administers key ITSM practices including Change & Release Management, Problem Management, and Service Design / Acceptance into Service. This includes scheduling and supporting governance forums, ensuring required records and evidence are captured in the ITSM toolset, and monitoring adherence to agreed standards so that services are introduced, changed and operated in a controlled, low-risk and value-driven manner. Where exceptions are identified, the role escalates to the relevant process owner or governance forum for direction. This role requires a pragmatic, hands-on individual who is comfortable balancing governance with delivery. The Senior ITSM Process Support Analyst works closely with technical teams, service owners, vendors and business stakeholders to prepare information, highlight risks and non-compliance, and escalate decision points to the appropriate process owner or forum. What you will do Manage the administration and day-to-day coordination of assigned ITSM processes by ensuring records are accurate and complete, completing compliance checks, and producing management information (MI) and insights. Identify trends, risks, exceptions and decision points, and escalate them to the appropriate process owner(s) or governance forum for direction and approval (this role does not own the process). Maintain and update process documentation (policies, procedures, workflows, controls, RACI, templates) using agreed templates, and route changes to the appropriate process owner/governance forum for review and approval. Support alignment of ITSM processes with ITIL practices, firm policies, security standards and regulatory requirements by completing routine evidence checks, recording observations, and escalating exceptions and non-compliance for review. Change Management: perform initial quality checks on change records (e.g., risk/impact, test evidence, back-out plans, communications), coordinate scheduling and communications, and ensure the change is routed to the appropriate authority for approval. CAB support: assist with meeting logistics, prepare and circulate agendas and change packs, capture decisions and actions, publish notes/minutes, and follow up on actions to closure. Monitor change outcomes (e.g., success/failure, incidents linked to change) and assist with post-implementation reviews (PIRs). Ensure follow-up actions are logged and routed to the relevant teams/owners, and escalate overdue actions and risks as required. Problem Management: support the problem lifecycle by ensuring records are logged and kept up to date, assisting with prioritisation and progress tracking, and coordinating inputs from technical teams. Arrange and document root cause analysis sessions under guidance and maintain the known error record and remediation action log, escalating overdue actions and risks to the process owner. Produce basic trend reports using incident/problem data (e.g., recurring themes, volumes, categories) and share findings with the process owner/manager to support improvement discussions and prioritisation. Service Design / Acceptance into Service: support the service readiness process by checking that required artefacts are provided (e.g., support model, documentation, monitoring, SLAs, knowledge articles, training), coordinating reviews and sign-offs by the appropriate service/process owners, and tracking actions to completion. Support service transition by coordinating updates between project delivery, technical teams and service operations, and escalating readiness risks where acceptance criteria are not met. Work with ITSM tool owners and vendors to raise requests, assist with testing of agreed configurations, and help confirm that tooling and reports support the documented process steps (escalating gaps to the relevant tool/process owners). Support process adoption by using approved guidance materials, assisting with training/briefings, and responding to day-to-day queries on how to follow the process and use the toolset, escalating complex queries where needed. Decision rights: this role works under guidance and does not approve changes, accept services into live support, or own remediation delivery. The role highlights issues and escalates decisions, risks and exceptions to the appropriate process owner, CAB, service owner or leadership forum. What you will have Experience: Strong working knowledge of ITIL frameworks. Proven stakeholder engagement and communication skills. Proven ability to adopt, drive, and promote continual service improvement, using data, insight, and stakeholder feedback to enhance service performance, tooling effectiveness, and user experience. Comfortable wearing multiple hats and balancing governance with delivery. Strong analytical and presentation skills Highly organised, with the ability to manage competing priorities across multiple processes and initiatives. Strong focus on operational excellence, risk management and service quality Excellent stakeholder engagement and communication skills. Strong focus on continuous improvement, optimisation, and delivering operational excellence. Degree qualified – preferred ITIL v4 Certification - preferred What we can offer you To learn more about the culture and benefits available at A&O Shearman, please visit: _ Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing _ #LI

We have an exciting opportunity for a Senior ITSM Process Support Analyst to join our IT Team, based in A&O Shearman's Belfast office. What you will do Reporting to the Global Service Desk Senior Manager, the Senior ITSM Process Support Analyst provides senior-level administration, coordination and reporting support for IT service management (ITSM) processes across the IT organisation. The role manages the administration of defined process activities end-to-end, maintains process documentation, controls and enables designated process owners and stakeholders to make decisions and drive outcomes. The role supports and influences process effectiveness but does not own the processes or hold final decision-making authority. As part of the Global Service Desk function, the role coordinates and administers key ITSM practices including Change & Release Management, Problem Management, and Service Design / Acceptance into Service. This includes scheduling and supporting governance forums, ensuring required records and evidence are captured in the ITSM toolset, and monitoring adherence to agreed standards so that services are introduced, changed and operated in a controlled, low-risk and value-driven manner. Where exceptions are identified, the role escalates to the relevant process owner or governance forum for direction. This role requires a pragmatic, hands-on individual who is comfortable balancing governance with delivery. The Senior ITSM Process Support Analyst works closely with technical teams, service owners, vendors and business stakeholders to prepare information, highlight risks and non-compliance, and escalate decision points to the appropriate process owner or forum. What you will do Manage the administration and day-to-day coordination of assigned ITSM processes by ensuring records are accurate and complete, completing compliance checks, and producing management information (MI) and insights. Identify trends, risks, exceptions and decision points, and escalate them to the appropriate process owner(s) or governance forum for direction and approval (this role does not own the process). Maintain and update process documentation (policies, procedures, workflows, controls, RACI, templates) using agreed templates, and route changes to the appropriate process owner/governance forum for review and approval. Support alignment of ITSM processes with ITIL practices, firm policies, security standards and regulatory requirements by completing routine evidence checks, recording observations, and escalating exceptions and non-compliance for review. Change Management: perform initial quality checks on change records (e.g., risk/impact, test evidence, back-out plans, communications), coordinate scheduling and communications, and ensure the change is routed to the appropriate authority for approval. CAB support: assist with meeting logistics, prepare and circulate agendas and change packs, capture decisions and actions, publish notes/minutes, and follow up on actions to closure. Monitor change outcomes (e.g., success/failure, incidents linked to change) and assist with post-implementation reviews (PIRs). Ensure follow-up actions are logged and routed to the relevant teams/owners, and escalate overdue actions and risks as required. Problem Management: support the problem lifecycle by ensuring records are logged and kept up to date, assisting with prioritisation and progress tracking, and coordinating inputs from technical teams. Arrange and document root cause analysis sessions under guidance and maintain the known error record and remediation action log, escalating overdue actions and risks to the process owner. Produce basic trend reports using incident/problem data (e.g., recurring themes, volumes, categories) and share findings with the process owner/manager to support improvement discussions and prioritisation. Service Design / Acceptance into Service: support the service readiness process by checking that required artefacts are provided (e.g., support model, documentation, monitoring, SLAs, knowledge articles, training), coordinating reviews and sign-offs by the appropriate service/process owners, and tracking actions to completion. Support service transition by coordinating updates between project delivery, technical teams and service operations, and escalating readiness risks where acceptance criteria are not met. Work with ITSM tool owners and vendors to raise requests, assist with testing of agreed configurations, and help confirm that tooling and reports support the documented process steps (escalating gaps to the relevant tool/process owners). Support process adoption by using approved guidance materials, assisting with training/briefings, and responding to day-to-day queries on how to follow the process and use the toolset, escalating complex queries where needed. Decision rights: this role works under guidance and does not approve changes, accept services into live support, or own remediation delivery. The role highlights issues and escalates decisions, risks and exceptions to the appropriate process owner, CAB, service owner or leadership forum. What you will have Experience: Strong working knowledge of ITIL frameworks. Proven stakeholder engagement and communication skills. Proven ability to adopt, drive, and promote continual service improvement, using data, insight, and stakeholder feedback to enhance service performance, tooling effectiveness, and user experience. Comfortable wearing multiple hats and balancing governance with delivery. Strong analytical and presentation skills Highly organised, with the ability to manage competing priorities across multiple processes and initiatives. Strong focus on operational excellence, risk management and service quality Excellent stakeholder engagement and communication skills. Strong focus on continuous improvement, optimisation, and delivering operational excellence. Degree qualified – preferred ITIL v4 Certification - preferred What we can offer you To learn more about the culture and benefits available at A&O Shearman, please visit: _ Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing _ #LI

We have an exciting opportunity for a Senior ITSM Process Support Analyst to join our IT Team, based in A&O Shearman's Belfast office. What you will do Reporting to the Global Service Desk Senior Manager, the Senior ITSM Process Support Analyst provides senior-level administration, coordination and reporting support for IT service management (ITSM) processes across the IT organisation. The role manages the administration of defined process activities end-to-end, maintains process documentation, controls and enables designated process owners and stakeholders to make decisions and drive outcomes. The role supports and influences process effectiveness but does not own the processes or hold final decision-making authority. As part of the Global Service Desk function, the role coordinates and administers key ITSM practices including Change & Release Management, Problem Management, and Service Design / Acceptance into Service. This includes scheduling and supporting governance forums, ensuring required records and evidence are captured in the ITSM toolset, and monitoring adherence to agreed standards so that services are introduced, changed and operated in a controlled, low-risk and value-driven manner. Where exceptions are identified, the role escalates to the relevant process owner or governance forum for direction. This role requires a pragmatic, hands-on individual who is comfortable balancing governance with delivery. The Senior ITSM Process Support Analyst works closely with technical teams, service owners, vendors and business stakeholders to prepare information, highlight risks and non-compliance, and escalate decision points to the appropriate process owner or forum. What you will do Manage the administration and day-to-day coordination of assigned ITSM processes by ensuring records are accurate and complete, completing compliance checks, and producing management information (MI) and insights. Identify trends, risks, exceptions and decision points, and escalate them to the appropriate process owner(s) or governance forum for direction and approval (this role does not own the process). Maintain and update process documentation (policies, procedures, workflows, controls, RACI, templates) using agreed templates, and route changes to the appropriate process owner/governance forum for review and approval. Support alignment of ITSM processes with ITIL practices, firm policies, security standards and regulatory requirements by completing routine evidence checks, recording observations, and escalating exceptions and non-compliance for review. Change Management: perform initial quality checks on change records (e.g., risk/impact, test evidence, back-out plans, communications), coordinate scheduling and communications, and ensure the change is routed to the appropriate authority for approval. CAB support: assist with meeting logistics, prepare and circulate agendas and change packs, capture decisions and actions, publish notes/minutes, and follow up on actions to closure. Monitor change outcomes (e.g., success/failure, incidents linked to change) and assist with post-implementation reviews (PIRs). Ensure follow-up actions are logged and routed to the relevant teams/owners, and escalate overdue actions and risks as required. Problem Management: support the problem lifecycle by ensuring records are logged and kept up to date, assisting with prioritisation and progress tracking, and coordinating inputs from technical teams. Arrange and document root cause analysis sessions under guidance and maintain the known error record and remediation action log, escalating overdue actions and risks to the process owner. Produce basic trend reports using incident/problem data (e.g., recurring themes, volumes, categories) and share findings with the process owner/manager to support improvement discussions and prioritisation. Service Design / Acceptance into Service: support the service readiness process by checking that required artefacts are provided (e.g., support model, documentation, monitoring, SLAs, knowledge articles, training), coordinating reviews and sign-offs by the appropriate service/process owners, and tracking actions to completion. Support service transition by coordinating updates between project delivery, technical teams and service operations, and escalating readiness risks where acceptance criteria are not met. Work with ITSM tool owners and vendors to raise requests, assist with testing of agreed configurations, and help confirm that tooling and reports support the documented process steps (escalating gaps to the relevant tool/process owners). Support process adoption by using approved guidance materials, assisting with training/briefings, and responding to day-to-day queries on how to follow the process and use the toolset, escalating complex queries where needed. Decision rights: this role works under guidance and does not approve changes, accept services into live support, or own remediation delivery. The role highlights issues and escalates decisions, risks and exceptions to the appropriate process owner, CAB, service owner or leadership forum. What you will have Experience: Strong working knowledge of ITIL frameworks. Proven stakeholder engagement and communication skills. Proven ability to adopt, drive, and promote continual service improvement, using data, insight, and stakeholder feedback to enhance service performance, tooling effectiveness, and user experience. Comfortable wearing multiple hats and balancing governance with delivery. Strong analytical and presentation skills Highly organised, with the ability to manage competing priorities across multiple processes and initiatives. Strong focus on operational excellence, risk management and service quality Excellent stakeholder engagement and communication skills. Strong focus on continuous improvement, optimisation, and delivering operational excellence. Degree qualified – preferred ITIL v4 Certification - preferred What we can offer you To learn more about the culture and benefits available at A&O Shearman, please visit: _ Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing _ #LI

Job ID: 43037Reference: 300016031627524Location: Newcastle, Tyne and Wear, United KingdomDepartment: Project & Program ManagementBusiness Unit: AUK UKWork Type: On-siteDate Posted: 2026-08-04Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.We are more than 34,000 people, in over 30 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world’s most complex challenges and deliver more impact together.Project OverviewThis role supports a major 10 billion hyperscale data centre campus in Northumberland, North East England—one of the largest data centre developments in Europe. The project spans 540,000 sqm across 10 data centre buildings and includes extensive enabling works, substation construction, and environmental remediation. First-phase enabling works commenced in late 2025, with main construction beginning in 2026. The development will create thousands of jobs and represent a transformative investment in the region.Role OverviewThe FIDIC Engineer acts as the Engineer under the FIDIC Conditions of Contract for Construction (Red Book), as amended by the Particular Conditions.The role is responsible for administering the Contract, issuing contractual communications and certificates, managing determinations, and supporting proper contract administration throughout delivery of the Works. The FIDIC Engineer plays a critical role in maintaining contractual compliance, supporting dispute avoidance, and ensuring that decisions, records, and communications are clear, timely, evidence-based, and auditable.This role requires a strong understanding of FIDIC Red Book administration, a disciplined approach to records and process, and the ability to act fairly, independently, and neutrally when making determinations under the Contract.Key ResponsibilitiesAdminister the Contract in accordance with the General Conditions, Particular Conditions, and agreed governance procedures.Issue and manage notices, instructions, certificates, determinations, correspondence, registers, and logs.Review the Contractor’s programme, monitor progress, assess time-related risks, and administer Extension of Time processes where required.Administer Contractor’s Documents, technical submissions, quality procedures, inspections, tests, defects, and associated records.Coordinate with the Employer’s Personnel, project management team, technical consultants, cost consultant, health and safety advisors, and Engineer of Record.Review payment applications, administer variations, assess claims, and support commercial administration where this sits within the Engineer’s role.Administer Taking-Over, Defects Notification Period, and Performance Certificate processes.Maintain transparent, complete, and auditable records to support decision-making, dispute avoidance, and contractual compliance.Daily, Weekly, and Monthly Deliverables Daily DeliverablesAdminister day-to-day contractual communications under the Contract, including notices, responses, instructions, and other formal correspondence.Maintain accurate and current registers and logs for notices, instructions, submissions, variations, claims, payments, defects, and actions.Review contractor submissions and issue acknowledgements, comments, no-objection notices, or requests for revision or resubmission, as applicable.Monitor daily progress information and identify matters affecting contractual compliance, programme, completion, quality, and health, safety, and environmental obligations.Record and administer issues arising from inspections, testing, non-conformances, and defects.Coordinate with the project management team, technical consultants, cost consultant, and health and safety advisors on matters requiring Engineer action, review, or determination.Maintain contemporaneous records to support payment certification, variation assessment, EOT review, claims management, and dispute avoidance.Provide day-to-day advice on contractual risks, non-compliances, and required actions.Weekly DeliverablesPrepare a weekly contract administration summary covering notices, instructions, submissions, outstanding actions, variations, claims, and contractual risks.Review the Contractor’s weekly progress reports and updates, including progress against programme, critical path activities, and risks to key milestones.Attend, support, and where required convene and/or chair weekly progress and contract administration meetings, with minutes and action trackers issued thereafter.Review outstanding contractor submissions, overdue responses, pending technical reviews, unresolved instructions, and open defects or non-conformances.Coordinate with the Cost Consultant on payment applications, variations, commercial change, and claims interfaces.Review delay events, emerging entitlement issues, and supporting record requirements.Update the Employer on matters requiring decision, approval, or escalation.Monthly DeliverablesPrepare the monthly FIDIC Engineer Report for the project governance pack.Report on overall contract administration status, including notices, instructions, certificates, determinations, claims, variations, and formal correspondence.Assess programme and time-related contractual risks, including EOT status and key delay events under review.Summarise payment certification, variations, valuations, and claims status from the Engineer’s perspective.Report on Contractor submissions and no-objection status.Summarise quality, inspection, testing, defects, and completion status from a contract administration perspective.Report on dispute avoidance, escalations, and matters requiring Employer decision, legal input, or senior stakeholder intervention.Review and update key registers, including variations, claims, delay / EOT, instructions, submissions, and defects.Provide recommendations to the Employer on approvals, remedies, mitigation measures, and dispute avoidance strategy.Key InterfacesConstruction Director and Project Director for contractual approvals, escalations, and governance decisions.Arcadis Senior Project Director for project management consultancy leadership, reporting alignment, and issue escalation.MEPH PM and CSA PM for technical input, programme status, interface risks, readiness constraints, and delivery evidence.Cost Consultant for payment, valuation, variation, and claims input.Engineer of Record and Technical Consultants for design compliance and no-objection recommendations.EHS Manager / Employer’s health, safety, and environmental advisors for assurance inputs.Commissioning Agent for testing records, readiness status, handover criteria, and completion documentation.General Contractor for contractual communications, submissions, programmes, claims, notices, and close-out.Experience and Skills RequiredStrong experience administering FIDIC Red Book contracts on major construction projects.Detailed understanding of notices, instructions, determinations, variations, payment certification, EOTs, claims, and Taking-Over processes.Ability to act neutrally and fairly when undertaking determinations.Strong record keeping, audit trail, and correspondence discipline.Experience working with project management teams, cost consultants, technical consultants, and contractors.Strong written and verbal communication skills, with the ability to produce clear, precise, and evidence-based contractual correspondence.Ability to work effectively in a complex, fast-paced, multi-stakeholder project environment.Strong organisational skills and attention to detail, with the ability to manage multiple live contractual matters simultaneously.Key BehavioursIndependent and contractually disciplined.Clear, precise, and evidence-based communicator.Neutral and fair in determinations.Detailed and organised record keeper.Able to challenge appropriately while maintaining professional relationships.Proactive in identifying contractual risk and recommending actions.Calm, structured, and credible in high-pressure project environments.What This Role Is NotNot responsible for contractor construction works, means, methods, or sequencing.Not responsible for design or Engineer of Record duties unless expressly stated.Not the MEPH PM, CSA PM, EHS Manager, OFCI Manager, Commissioning Agent, or Cost Consultant.Not authorised to amend the Contract or alter Employer / Contractor obligations outside the Contract.Not responsible for Employer decisions reserved to the client.Why This Role MattersThis is a high-profile role on a landmark development of regional and European significance. The FIDIC Engineer will be central to ensuring that contract administration is carried out properly, transparently, and consistently across a complex, high-value programme. Success in the role will support effective delivery, sound governance, reduced dispute risk, and confidence in the contractual administration of the project.Why Arcadis?We can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. It’s why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together.You’ll do meaningful work, and no matter what role, you’ll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark, on your career, your colleagues, your clients, your life and the world around you.Together, we can create a lasting legacy.Join Arcadis. Create a Legacy.Our Commitment to Equality, Diversity, Inclusion & BelongingWe want you to be able to bring your best self to work every day which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people. We believe that by working together diverse people with different experiences develop the most innovative ideas. Equality, diversity and inclusion is at the heart of how we improve quality of life and we work closely with our people across six ED&I Workstreams: Age, Disability, Faith, Gender, LGBT+ and Race. A diverse and skilled workforce is essential to our success.#LI-LP1

Technical Product SpecialistLocation – Windsor / Edinburgh, UKType of Work - OfficeRole OverviewThe Product Technical Specialist is a key member of the Agile Scrum Product Team, responsible for designing, developing and maintaining the UKI Edition of the Core Product. Working closely with the Product Owner, Product Manager and cross-functional team members, the role contributes to the delivery of high-quality product enhancements, defect resolutions and technical improvements that meet customer, business and regulatory requirements.The Product Technical Specialist analyses enhancement requests, reported defects and implementation feedback, producing technical solutions that are scalable, maintainable and aligned with the product architecture. Responsibilities include software development, troubleshooting, technical design, release readiness, automated testing and continuous improvement to ensure that product changes are delivered to agreed quality standards within Sprint and release commitments.The role collaborates closely with Product Management, Application Specialists, Implementation and Support teams to investigate issues, assess technical feasibility and support the successful adoption of new functionality. While the role is primarily office-based within the Product Team, occasional travel to customer sites, healthcare organisations or partner locations may be required to support technical investigations, workshops or other business activities.Key ResponsibilitiesThe Product Technical Specialist will act in accordance with Agile principles and work as part of a Scrum Team. Processes are updated as part of our ongoing culture of continuous improvement. The Product Technical Specialist will undertake the following:Product DevelopmentDesign, develop, test and maintain functionality within the UKI Edition of the Core Product to meet regional business, clinical and regulatory requirements.Develop and maintain technical components including integrations, reports, data migration utilities, JavaScript enhancements and other product features.Analyse customer enhancement requests, reported defects and implementation feedback to determine the most appropriate technical solution.Produce technical specifications to support the delivery of new functionality and product enhancements.Ensure all developments comply with product architecture, coding standards and quality expectations.Maintain compatibility between the UKI Edition and Core Product releases, assessing the impact of Core Product changes on local functionality.Produce and maintain technical documentation to support ongoing development, support and knowledge sharingAgile Product DeliveryWork collaboratively with the Product Owner, Product Manager and Scrum Team to refine, estimate and deliver Product Backlog Items.Participate fully in Scrum ceremonies including Backlog Refinement, Sprint Planning, Daily Scrums, Sprint Reviews and Sprint Retrospectives.Provide technical expertise during backlog refinement, identifying dependencies, technical risks and implementation approaches.Estimate development effort and contribute to Sprint planning to support predictable delivery.Deliver Sprint commitments in line with agreed priorities and the team's Definition of Done.Collaborate closely with Application Specialists to translate business, clinical and customer requirements into robust technical solutions.Contribute to release planning by ensuring completed developments are ready for inclusion in product releasesQuality, Support and Continuous ImprovementUndertake unit testing and support integration, regression and user acceptance testing activities to ensure product quality.Investigate, diagnose and resolve software defects identified through customer support, testing, implementation activities or internal quality assurance.Support the investigation and resolution of complex third-line issues relating to Edition functionality.Assess reported issues to determine whether they represent software defects, configuration issues or enhancement opportunities.Validate completed developments prior to release and support post-release issue resolution where required.Identify opportunities to improve product performance, maintainability, usability and technical quality.Contribute to continuous improvement initiatives within the Scrum Team, including development practices, tooling, automation and quality processesCollaboration and Stakeholder EngagementWork collaboratively with Product Management, Application Specialists, Support, Implementation and other business teams to ensure the successful delivery of product enhancements.Provide technical input into the assessment of customer requirements and implementation feedback to inform future product development.Liaise with Core Product teams to understand new functionality, technical changes and product direction, assessing impacts on the UKI Edition.Share technical knowledge and best practice across the Product Team to promote continuous learning and consistency.Support colleagues by providing technical guidance and contributing to problem-solving activities across the wider business.Build effective working relationships with internal stakeholders to ensure customer needs are understood and translated into high-quality product solutions.Contribute to the evolution of the UKI Edition by supporting strategic product initiatives and helping ensure the product continues to meet the needs of customers within the regionExperience/Qualification Required Essential:Demonstrable experience in software development, technical configuration or application development, with a passion for delivering high-quality software solutions.Strong analytical and problem-solving skills, with the ability to investigate complex technical issues and identify effective, pragmatic solutions.Ability to interpret business and functional requirements and translate them into robust technical designs and deliverable solutions.Experience of developing using web technologies, including HTML, JavaScript and related frameworks.Experience of SQL, database design principles, data analysis and data migration techniques.Ability to produce clear and concise technical documentation and specifications.Understanding of web technologies, Internet/Intranet architecture and system integration concepts.Experience of working within an Agile Scrum environment, participating in backlog refinement, Sprint Planning, estimation and iterative delivery.Ability to estimate technical effort accurately and manage competing priorities within Sprint commitments.Strong communication and collaboration skills, with the ability to work effectively within a cross-functional Product Team and engage with technical and non-technical stakeholders.Commitment to software quality through testing, peer review and continuous improvement.Ability to work independently while contributing positively to a collaborative team environment.Desirable: Experience of developing or supporting InterSystems technologies, including TrakCare or HealthShare.Experience working within the healthcare sector or with Electronic Health Record (EHR) solutions.Knowledge of healthcare interoperability standards, including HL7, FHIR and Health Information Exchange (HIE) principles.Experience of REST APIs, web services and systems integration.Experience with source control, DevOps practices and CI/CD pipelinesFamiliarity with AI technologies, including Generative AI, Large Language Models (LLMs), and their practical application within software development and healthcare technology.Experience integrating AI-powered services or APIs into software solutions.Knowledge of AI governance, security, privacy, and responsible use, particularly within regulated environments such as healthcareKey AttributesDrive - The desire to succeed, willingness to go the extra mile, passion for results, healthy sense of competition.Decision making and judgement - Identifies critical factors to consider when makings decisions; prioritizes tasks and goals appropriately; effectively assesses risks and returns; can make considered decisions on less-than-perfect information.Communication and influence - Is articulate and gives clear, concise, and focused answers to questions; explains opinions and positions respectfully; uses empathy to persuade others; keeps key people informed; ability to communicate with diverse audiences; ability to facilitate. Is friendly, personable and engaging. Identifies the most appropriate form of communication.Teamwork and collaboration - Ability to collaborate effectively with people of comparable talents and different strengths; handles conflict constructively; avoids being argumentative; willing to pitch in and do the mundane things that need to be done; treats people at all levels and within all roles with respect.Efficiency and attention to detail - Committed to tasks while adhering to time-line; ability to balance multiple tasks simultaneously without details falling through the cracks; has high standards for thoroughness, completeness and accuracy.Adaptability - Ability to handle changes in direction and work priorities with ease, not set in their ways, enjoys a new challenge, accepts ambiguity and works effectively with all kinds of people at all levels. Is positive and level-headed under pressure; adaptable.Strategic Thinking - Demonstrates the ability to see the ‘big picture’ and see own actions in terms of the business impact. A strategic thinker will be future-orientated and will be likely to challenge conventional thinking. Considers limitations and solutions at all levels and understand wider implications and consequences of change, collaborating on this with the team.Continuous improvement - Displays a hunger for continuous improvement including personal development, product development and team workflow and systems, remaining open to mentoring and advice from senior roles. Applies dedication to personal and professional development. Learning agility - The ability and willingness to learn from experience and then apply that learning to perform successfully in new situations.Education and Training – DesirableUniversity degree or equivalent work experienceProficiency in English and one other languageAbout InterSystemsInterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 247 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit InterSystems.com.AI DisclaimerInterSystems may use AI tools for its internal operations including administrative tasks during recruitment (e.g., organizing candidate information). InterSystems’ approach to AI is guided by the InterSystems Responsible AI Guidelines. AI is not used to make or influence hiring decisions. All decisions are made by InterSystems employees.Candidates may use AI for CV or interview preparation, provided materials are truthful and reflect their own experience. AI tools and third-party transcription services must not be used during interviews or assessments.Please note that the use of wearable technology, including any AI-related tools or other technology-connected devices (such as META or Google smart glasses and/or wearables, and/or any similar devices), is strictly prohibited during the interview and screening process with InterSystems. Any applicant who requires a wearable device or any type of technology support during the interview process as a reasonable accommodation under the ADA or applicable state or country laws and regulations must contact the InterSystems Human Resources Department prior to attending or participating in any interview or screening process.

Job Role: Lead AI Solution Architect (Customer)Team: Song AI & Data – AI & Modelling Craft, UK&ILocation: London / ManchesterCareer Level: Manager (L7)We AreAccenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate efficiently and sustainably through the unlimited potential of imagination, technology and intelligence.Visit us at: The TeamWithin Accenture Song sits AI & Data, the practice that builds the data-led intelligence behind the customer work. Song AI & Data helps organisations unlock value from data, analytics and AI by creating more relevant, personalised and effective customer experiences. Our expertise spans customer insight, data strategy and platforms, advanced analytics, performance optimisation, and AI (including generative AI and agentic AI) transformation.You will join the Song AI & Data UK practice, within the AI & Modelling Craft: a community of data scientists, AI engineers, modellers and solution architects focused on applying AI, machine learning and advanced analytics to solve customer and growth challenges. Our teams work across the full lifecycle, from identifying opportunities and designing solutions through to building, deploying and operating AI products that deliver measurable business value.The RoleAs a Lead AI Solution Architect, you will own the end-to-end delivery of customer-focused data and AI solutions, spanning machine learning products, generative AI solutions and agentic AI systems. You will define the target architecture, provide technical leadership to the teams that build it, and see solutions through to live service and continuous improvement.This could include designing an AI-powered customer service capability that reduces handling times and improves resolution rates, building a personalisation engine that recommends the next best action for customers across digital channels, or creating an agentic marketing solution that automates campaign planning, execution and optimisation.As the technical lead, you will guide multidisciplinary delivery teams, make key technology and design decisions, manage technical risks, and ensure the solution is secure, scalable and aligned to client objectives. You will work closely with product owners, designers, engineers and business stakeholders to turn ideas into production-ready solutions.You'll also be expected to translate technical concepts into business outcomes. Working with customer experience, marketing and service leaders, you'll help them understand how AI solutions can improve customer satisfaction, increase revenue, reduce cost to serve and deliver measurable business value.What makes this role unique is the opportunity to apply AI directly to customer growth, marketing, commerce and service challenges, helping some of the world's leading organisations create more relevant and valuable customer experiences.What You Will DoDesign end-to-end architectures for AI, generative AI and advanced analytics solutions across the customer lifecycle, spanning marketing, commerce, product, sales and customer service.Define the technical architecture for customer-focused AI solutions, ensuring they are scalable, secure, resilient and aligned to business objectives.Lead the design of AI platforms and applications, integrating machine learning, generative AI and agentic AI capabilities with enterprise systems such as CRM, CDP, CMS, DAM and cloud data platforms.Make key architectural decisions covering technology selection, integration patterns, build-versus-buy approaches, security, governance, performance and operational support.Lead multidisciplinary delivery teams of engineers, data scientists and AI specialists, providing technical direction from initial concept through to production deployment and optimisation.Design solutions that meet responsible AI, security, privacy and regulatory requirements, including appropriate evaluation, monitoring and governance controls.Establish technical standards and best practices across the AI & Modelling Craft, coaching engineers, data scientists and architects to develop their capability.Build trusted relationships with client stakeholders, leading architectural discussions and communicating complex technical concepts to both technical and non-technical audiences.Support business development activities by shaping solution approaches, proposals, estimates and technical roadmaps for customer-focused AI opportunities.What’s In It For YouOur Total Rewards consist of a competitive basic salary, annual performance bonus, opportunities to acquire equity and a wide range of health and wellbeing benefits. These include perks such as:30 days of leave to spend each year plus 3 extra volunteering days per year for charitable work of choice.Family-friendly and flexible work policies.Attractive pension plan with financial wellbeing support and resources.Private healthcare insurance plan and Mental Wellbeing support.Employee Assistance Programme, Career Development and Counselling.A range of generous Parental Leave offerings.#LI-EUSNGCR01What We Are Looking ForProduction GenAI experience. Experience delivering GenAI and LLM-based solutions into production environments. You understand the realities of operating, monitoring and evolving AI systems at scale.Customer domain expertise. Experience applying AI to customer growth, personalisation, marketing, commerce, sales or service challenges. You can engage confidently in discussions about customer and business challenges and understand how AI creates measurable value for both customers and organisations.Modern AI architecture expertise. Deep understanding of machine learning, LLMs, retrieval-augmented generation (RAG), agentic systems and the architectural patterns used to deploy AI solutions at enterprise scale.Engineering and cloud foundations. Strong understanding of software engineering, data architecture and cloud platforms (Azure, AWS or GCP), with experience delivering scalable, production-grade solutions.Enterprise data expertise. Experience integrating enterprise data into AI solutions, including data modelling, ingestion pipelines, governance, security and data quality considerations.Technical leadership. Proven experience leading multidisciplinary teams of engineers, data scientists and AI specialists, taking accountability for architectural decisions and delivery outcomes.Consulting and stakeholder management. Strong consulting and stakeholder management skills. You can move comfortably between architecture discussions and commercial conversations, communicating effectively with technical teams and senior business stakeholders.Responsible AI, governance and security. Experience designing AI solutions that are trustworthy, secure and compliant, with an understanding of Responsible AI, privacy, governance and regulatory requirements.People leadership. Experience coaching and developing engineers, data scientists or architects, helping teams grow their technical capability and delivery excellence.About AccentureAccenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities.Visit us at Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.SummaryLocation: London; Birmingham; Manchester; NewcastleType: Full time

Company DescriptionWho we areWe are one of the largest international law firms in the world. With over 30 offices across the globe, we strive to exceed the expectations of our clients, providing them with the highest-quality advice and legal insight, which combines the firm’s global standards with in-depth local expertise.Our firm, work and people span jurisdictions, cultures, and languages. We offer our clients a truly international perspective. We believe every career should be rewarding and stimulating - full of opportunities to learn, thrive, and grow. That’s why we’re so proud of our inclusive, friendly, and team-based approach to work.Our one firm global strategy is focused on targeted growth led by the needs of our core clients, those who we can best support with the breadth and depth of Clifford Chance expertise, across the sectors and geographies, which matter most to them.You’ll find our clients in commercial and industrial sectors, the financial investor community, governments, regulators, trade bodies, and not-for-profit organisations. But no matter who they are or why they’ve reached out to us, we provide a world-class service every step of the way. And that’s possible thanks to the entrepreneurial spirit and conscientious approach to work that you’ll find across all of our teams.Whichever area of the business you join, you’ll become an integral part an innovative, diverse and ambitious team of people. Clifford Chance is a place where the brightest minds and the best of colleagues meet.Job DescriptionThe roleThis is a senior advisory focussed role within the Partnership Tax Team, responsible for managing key aspects of the firm’s global indirect tax risk, compliance, governance and advisory work. The role will support the development and implementation of the firm’s indirect tax policies and processes across the jurisdictions in which Clifford Chance operates. Reporting to the Director of Tax & Treasury, the Senior Indirect Tax Manager will provide practical and commercial advice on VAT, GST and equivalent taxes, support global compliance and controls, and help ensure that indirect tax matters are managed consistently and effectively across the firm. The role will also include line management responsibility for a team member based in Delhi, including overseeing their work, supporting their development and ensuring effective collaboration across locations. Who you will work withYou will work closely with the Partnership Tax Team, including a Delhi based team member for whom you will have line management responsibility, as well as Financial Governance & Policy, Risk & Compliance, Clearance, Systems, Partners, lawyers, Finance and Billing teams, external advisers, tax authorities and, where required, clients.What you will be responsible forLeadership and stakeholder managementManage key indirect tax matters globally, supporting effective risk management and compliance across the firm.Line manage a team member based in Delhi, including allocating and reviewing work, providing guidance and feedback, supporting their development and ensuring effective day to day collaboration.Build strong relationships with Partners, Finance, Billing, Systems, Risk & Compliance, external advisers and tax authorities.Act as a trusted adviser to the business, providing pragmatic, commercial and proactive indirect tax support.Technical advisoryAdvise on global indirect tax matters, including VAT, GST and equivalent taxes.Support the business on a range of indirect tax related matters, including but not limited to client matters, billing issues, engagement terms, systems changes, business structuring, new office openings and cross border service delivery.Monitor global indirect tax developments and provide training and guidance to relevant teams.Compliance, processes and controlsWhilst VAT returns are prepared by local Finance teams, the candidate will be expected to have a solid understanding of VAT compliance processes and will support and provide advice on the firm’s global indirect tax compliance framework, including VAT/GST reporting, controls and reconciliations.Work with local Finance teams to ensure indirect tax accounting and reporting processes are appropriately controlled.Develop and improve global and regional policies and processes, including in relation to billing, accounts payable, accounts receivable, e-invoicing and cross border arrangements.Risk management and projectsWork with Risk & Compliance, in house Counsel and the Client Terms team to manage indirect tax risks and legal exposures.Assist Partners and Billing teams globally to ensure matters are set up correctly from an indirect tax perspective.Support strategic projects, including finance systems implementation, e invoicing, invoice coding reviews and process mapping.Identify opportunities to manage indirect tax costs and cash flow efficiently, while ensuring the correct amount of tax is reported and remitted.QualificationsYour experienceSkillsStrong verbal and written communication skills, with the ability to explain complex indirect tax matters clearly to senior stakeholders.Commercial, pragmatic and proactive, with the ability to provide clear recommendations and take ownership of issues.Strong stakeholder management skills, with the ability to influence colleagues and support change across a global business.Able to work autonomously, exercise judgement and manage competing priorities.Strong attention to detail, combined with the ability to summarise key messages clearly and succinctly.Good understanding of processes, controls, systems and data relevant to indirect tax compliance and risk management.Experience of managing, supervising or coaching team members, including across locations, would be beneficial.ExperienceSignificant experience of UK, and preferably, global indirect taxes, including VAT, GST and equivalent taxes, from both a compliance and advisory perspective.Experience in a professional services or international services business.Preferred ExperienceExperience managing indirect tax risks in a complex international organisation.Experience working with accounting or billing systems and supporting projects, process improvements or systems changes.Knowledge and qualificationsStrong understanding of UK, EU, and preferably, global indirect tax principles.Ability to keep up to date with technical developments and assess their impact on the firm.ACA or CTA qualified, or equivalent.Additional InformationHow we will support youFrom your first day with us, you will have opportunities to develop your skills and knowledge through formal training, informal coaching and mentoring, technical training and on the job learning.Hybrid workingThe expectation for this role is to be working in the office for a minimum of 50% of your time.What we offer including our broad range of benefits and working environmentWhen you join Clifford Chance, you will have access to a broad range of benefits to support you across many aspects of your personal and professional life including financial, wellbeing, lifestyle, and family friendly benefits. For more information on what we offer specifically in the UK, please visit our What We Offer page on our career site. Equal opportunitiesAt Clifford Chance, we understand that our true asset is our people. Inclusion is good for our team and their families, our firm and society.We are committed to treating all employees and applicants fairly and equally regardless of their gender, gender identity and expression, marital or civil partnership status, race, colour, national or ethnic origin, social or economic background, disability, religious belief, sexual orientation, or age. This applies to recruitment and selection, terms and conditions of employment including pay, promotion, training, transfer and every other aspect of employment.We have a variety of flourishing employee networks. These networks are a place for colleagues to share experiences and advocate for change wherever they see an opportunity for improvement.Our goal is to deliver an equality of opportunity, an equality of aspiration and an equality of experience to everyone who works in our firm. Find out more about our inclusive culture here.SummaryType: Full-timeFunction: FinanceExperience level: Mid-Senior LevelIndustry: Legal Services

Job ID: 99722368272Posted: 2026-08-25Location: Belfast, Northern Ireland, United KingdomCategory: Controls Governance & Oversight, Entry LevelCompany: CitiOverviewThe MCA Automation Analyst supports the enhancement and automation of Citi's Manager Control Assessment (MCA) program through data analys

About Neueda \n Neueda builds technical capability for the world’s largest financial institutions. Investment banks, asset managers, exchanges, market-data firms and insurers come to us when they need their engineers, graduates and technology leaders to be measurably better at something — building software, working with data, using AI in production, or moving a whole engineering organisation to a new standard. \n \n We are not a content house. Our work is designed and quality-assured by people who have done the job, and delivered by hands-on instructors. That is the difference our clients buy, and this role exists to protect it. \n \n The role \n You are the technical authority on our client engagements. You decide what a programme should teach, how it should be built, and whether what we are about to put in front of a client’s engineers is actually any good. You will shape solutions with our client teams before they are sold, architect the learning that follows, and hold the line on technical and instructional quality across a distributed bench of instructors and subject-matter experts. \n \n This is a role for an engineer who found they were better at making other engineers good than at any single codebase. You will not be writing production software here. You will be reading it, critiquing it, designing the exercises that teach it, and explaining to a client’s head of engineering why our approach will work. \n \n What you will actually work on \n Recent and current engagements, anonymised: \n\n • An enterprise-wide AI enablement programme for a global investment bank — from executive literacy through to engineers building agentic workflows in their own stack.\n, • A multi-track systems-analyst and engineering academy for a global asset manager, running to several hundred participants across multiple cohorts and geographies.\n, • An engineering-excellence programme for a tier-one bank, aimed at raising code quality, testing discipline and delivery practice across established teams.\n, • Graduate developer academies that take new hires from university to production-ready inside a bank’s own environment and tooling.\n\n \n Current technologies across the portfolio: Java, Python, C#/.NET, SQL and data engineering, AWS and Azure, CI/CD and testing practice, and the current generation of AI and agentic development tooling. \n \n What you will be accountable for \n\n • Technical correctness. You own it. You will read and critique other people’s code, labs, environments and architecture before it reaches a client, and use subject-matter experts for depth rather than for cover.\n, • Solution design. Leading needs analysis with clients and with our customer success team, then designing the end-to-end architecture of a programme — what is taught, in what order, in which modality, assessed how, and against which measurable business outcome.\n, • Shaping and winning work. Bringing technical credibility into client conversations, proposals and scoping. Being clear and honest about effort, risk and feasibility, and defending that view when it is challenged on price.\n, • Instructor and SME governance. Advising on selection from our approved pool, briefing them properly on objectives, audience and quality standards, and assuring what they produce before it is released.\n, • Instructional quality. Making sure our programmes reflect how adults actually learn technical skills — practice, feedback, spacing, realistic problems — and applying Neueda’s learning frameworks consistently across every output.\n, • Delivery discipline. Working with delivery management on design milestones, managing design and accuracy risk, supporting change control where scope moves, and keeping documentation and version control audit-ready where a client or regulator requires it.\n, • Evidence of impact. Using feedback, learning data, behavioural indicators and business measures to show what the programme changed — and to improve the next one.\n\n \n Essential experience \n\n • 8+ years building production software inside a global financial institution. Investment banking preferred; asset management, exchanges, market data, payments and insurance are equally welcome. You have shipped code that mattered, in an environment with real constraints — regulation, legacy, scale, audit.\n, • Demonstrable experience enabling other engineers at scale. This does not have to be a formal training career. Running a graduate academy, owning onboarding for an engineering org, tech-lead mentoring, internal guild or workshop leadership, or conference and bootcamp delivery all count.\n, • Credibility with senior technology stakeholders. You have scoped, presented and defended technical work in front of people at head-of-engineering or CTO level, and held your ground.\n, • The judgement to assure someone else’s technical curriculum. You can look at a lab, an exercise or a module outline and say precisely why it will or will not land with a room of engineers.\n, • Excellent written communication and comfort operating in ambiguity across a matrixed model with customer success, delivery management and associates.\n\n \n Desirable \n\n • A degree in Computer Science, Software Engineering or a related technical discipline. Equivalent professional engineering experience is fully acceptable in its place.\n, • Experience designing or delivering training in a regulated environment where accuracy and auditability are non-negotiable.\n, • Experience governing contractors, associates or an external delivery bench.\n, • Estimation and pricing experience on professional-services engagements.\n\n \n What we offer \n\n • Competitive salary and benefits package.\n, • A rapidly growing company where this role has genuine ownership rather than a narrow lane.\n, • Professional development and career growth opportunities.\n, • A supportive and collaborative working environment.\n

Join Kainos and Shape the Future At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together. We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration. Ready to make your mark? Join us and be part of something bigger. As a Data Architect (Manager) in Kainos, you’ll be responsible for providing SME guidance in traditional data architecture disciplines around data structures, data flows, data sourcing and data governance. Data Architects work closely with clients to understand their data requirements and take responsibility for ensuring solutions are fit for purpose. They also provide technical leadership for the rest of the team in the area of data. Data Architects may also work at the solution or enterprise level - for example resolving data definition and mastering issues across complex stakeholder environments. Most of our work comes through repeat business and direct referrals, which comes down to the quality of our people. The success of our data projects means that customers are bringing us an increasing number of exciting data projects using cutting-edge technology to solve real-world problems. We are seeking more high calibre people to join our Data & AI capability where you will grow and contribute to industry-leading technical expertise. You will manage, coach and develop a a small number of staff, with a focus on managing employee performance and assisting in their career development. You’ll also provide direction and leadership for your team as you solve challenging problems together. • Experience across UK Healthcare sector or Public Sector, • Strong technical design expertise in core data architecture disciplines including data modelling, data analysis, metadata management, data transformation, data migration and master data., • Track record of providing technical leadership within data projects including assurance, mentoring and standards definition. Aware of best practice techniques and methodologies., • Experience of product or technology selection, either for a project or at enterprise level, • Excellent client engagement skills with both technical and non-technical stakeholders – able to provide thought leadership to clients and the wider industry and to inspire internal staff., • Highly proficient in at least three mainstream data technologies and aware of wider data technology trends., • A self-starter able to work with a high degree of uncertainty. We are passionate about developing people – a demonstrated ability in managing, coaching and developing junior members of your team and wider community., • Competent in defining information handling models and capacity planning across heterogeneous data store technologies., • Experience of establishing data governance processes, • Experience of architecting a data lake and solutions that reside within a data lake ecosystem, • Enterprise Data Architecture experience. At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs. #J-18808-Ljbffr

EY UK is seeking a Manager to lead data governance initiatives across client engagements, translating governance ambitions into practical change. You will base in Belfast or Derry/Londonderry, guiding ownership, standards, and controls for trusted data across industries. You will mentor teams, collaborate across service lines, and drive delivery with a strong focus on data quality, lineage, and regulatory compliance, helping clients unlock value from information assets. #J-18808-Ljbffr

At EY, we’re all in to shape your future with confidence. At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. EY’s market leading Strategy and Execution (S&E) team provides IT & Operations advice to corporate and private equity firms who intend to acquire, divest or restructure businesses. The team comprises advisors with specialist Commercial, Operations, IT and transaction experience from industry, advisory and audit backgrounds. We are seeking to further expand our team with Deal Technology Consultants to work with our clients (Corporate and Private Equity) and across a range of sectors that include Industrials and Energy, Consumer and Health. As a Senior Executive (Manager) in our team, you’ll advise clients across all sectors, supporting key decision makers in developing and executing strategies for transactions use your intellectual guile and enthusiasm to apply your technical skills across the M&A transaction lifecycle; including pre-deal diligence, portfolio review and corporate carve-outs and integrations. • Leading and/or contributing to pre deal, post deal, separation and integration engagements with clients across all sectors including Private Equity across the United Kingdom and Ireland (UKI)., • Manage blended project teams comprising colleagues from our transactions and advisory practices., • Assisting in aspects of business origination, including pitches and presentations, and working in project teams comprising other colleagues from EY Parthenon, such as Operational and Financial Due Diligence, Corporate Strategy and Software Strategy Group., • Working on client engagement teams executing EY Parthenon services which support key decision makers in developing and executing strategies for transactions., • Assess the client's state of readiness with respect to people, resources, planning, data collection and strategy, while identifying high-risk areas, unidentified issues and areas for overall improvement., • Learn and develop technical and personal skills to support achievement of career goals, through a blend of structured learning, coaching and experiences., • Contribute to people initiatives, recruiting, retaining and training current and future staff., • Experience of transactions, ideally in performing of IT Due Diligence and/or IT post-merger integration, separation/carve-out assignments., • Broad knowledge and deep understanding of one or more core aspects of IT, including Enterprise Architecture, IT Operating Model, IT Strategy and Governance, Systems Integration and Application Development, IT Service Delivery, IT Infrastructure, IT Financials and Data., • Excellent problem-solving skills., • Programme and Project Management expertise with demonstrable experience in managing and being responsible for the delivery of successful programmes., • Strong communicator (verbally and written) and presentation skills., • Experience of delivering high-quality reports and presentations., • Analytical mindset and the ability to provide insights based on experience on IT aspects of transactions that are relevant and valued by clients and readers., • Strong team leadership skills, particularly teams with diverse skills and backgrounds, coupled with the ability to manage and develop juniors., • Adept at building strong working relationships with senior clients, including influence, advice and support to key decision makers., • Flexible with working locations, the ability to learn quickly and leverage skills in new situations., • Knowledge of or certification in structured methodologies and a familiarity with industry standards such as ITIL for Infrastructure, Systems Development Life Cycle methods and COBIT for IT Governance. We will fuel your ambition and potential with future-focused skills development that equips you with state-of-the-art methodologies and technology-enabled solutions. With more than 25,000 people in 150 countries, you will join an inclusive and empowering culture that values your uniqueness, prioritizes your wellbeing, and immerses you in the diverse thinking and cross-cultural experiences necessary to help deliver impact to clients across the globe and to help build a better working world. Learn more about careers at EY-Parthenon. Are you ready to shape your future with confidence? EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. #J-18808-Ljbffr

Job ID: 1431908233Location: Belfast, GB, BT2 7DTJob Function: Risk ConsultingEmployer: EY Global ServicesApply by: 2026-10-06Company: EYAt EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Job Description: Manager, Grants Management, Government & Infrastructure Risk, Risk ConsultingThe OpportunityEY’s Risk Consulting Practice helps leading organisations navigate complex risk landscapes, through providing insight and expertise to deliver integrated, technology-enabled solutions.We’re seeking an exceptional Manager to help shape and deliver our growing Grants Management solution, within our Government & Infrastructure Risk Practice. We are passionate about working with our clients to maximise policy impact on vital funds, minimise risk, optimise citizen experience, and drive efficiency. We support our clients from programme design, through to operational delivery, embedding effective controls throughout to safeguard funds.Our team is made up of talented professionals who value curiosity, innovation and collaboration. Here, you will have an opportunity to build a career as unique as you are, supported by EY’s global scale, inclusive culture, and cutting-edge technology. We’re committed to your growth, offering exceptional career development, diverse experiences, and a flexible work-life balance, including hybrid working. Join us to create an exceptional experience for yourself and help build a better working world for everyone.Your Key ResponsibilitiesProgramme design and developmentAdvise clients on the design of government grant and funding programmes, demonstrating strong business acumen and insight.Develop comprehensive operating models for effective grant administration, covering governance structures, technology and data requirements, process and control.Conduct detailed process mapping (L1-5) and service design for the end-to-end fund lifecycle (application through to evaluation). Identify risks across end-to-end lifecycle and develop robust control frameworks.Lead workstreams and/or engagements, ensuring exceptional quality, timeliness and commercial performance.Programme implementation and administrationManage the operational delivery of grant and funding programmes, overseeing the implementation and ongoing operation of control frameworks across the end-to-end fund lifecycle (application through to evaluation).Monitor programme performance through management information and reporting, identifying risks, escalating performance issues where appropriate, and determining opportunities to drive continuous improvement.Lead workstreams and/or engagements, ensuring exceptional quality, timeliness and commercial performance.Client Relationship Building & Market GrowthBuild deep, trusted relationships with client stakeholders.Support the identification of new opportunities using insight, curiosity and strong commercial instincts.Support client proposals, pitches, thought leadership and market‑facing initiatives to drive growth.People Leadership & Team DevelopmentDevelop, mentor and inspire diverse, high‑performing teams; model inclusive leadership and create an environment where people thrive.Provide clarity and direction through uncertainty, helping teams navigate new topics and evolving client needs.Contribute to practice development initiatives such as Learning & Development.Quality, Risk & Commercial ManagementEnsure engagements meet EY quality and regulatory expectations while effectively managing risk, scope and profitability.Confidently handle challenging situations, resolve issues proactively and maintain high standards of delivery.Skills and ExperienceTechnical ExpertiseStrong understanding of public sector funding programmes, and proven track record translating policy objectives into operational delivery models.Experience across risk, controls, process, and governance frameworks.Strong analytical and problem-solving skills.Leadership & Interpersonal StrengthsProven track record leading high-performing teams and providing coaching to junior team members.Excellent communication, influencing and presentation skills.Comfortable navigating ambiguity with resilience, sound judgement, and adaptability.Commercial & Strategic CapabilitiesStrong business acumen with a talent for translating complex challenges into compelling, commercially sound solutions.Experience supporting business development, winning work and contributing to practice growth.To qualify for this role, you should have:Relevant consulting or industry experience, preferably in a professional services environment or MNC.Experience delivering complex public sector grant and funding programmes.Experience in business development and relationship building/management.What we look for:We are interested to hear from entrepreneurial people who feed on the energy of a thriving global team. We seek a high level of drive, commitment to achieving solutions, and ability to work under pressure. We need people worthy of trust, who demonstrate enthusiasm, passion to grow fast and are highly motivated to support this purpose. There is an expectation to be able to travel outside of the assigned office, which may involve UK regional or international travel.We invite applications from all cultures, backgrounds and experiences and are proud of our culture where people from all walks of life can grow and thrive. If you want to know more about our people and our culture, search #EyCulture on LinkedIn.What we offer:EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.We offer a competitive remuneration package. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next, including having the opportunity to gain an EY Tech MBA which is an accredited MBA program offered to all EY professionals globallySuccess as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.If you can demonstrate that you meet the criteria above, please contact us as soon as possible.The exceptional EY experience. It’s yours to build. Apply now.Please note: Prior to finalizing your application, you will be asked to provide personal information across several dimensions of diversity and inclusiveness. The information you provide is kept entirely confidential and will not be used to evaluate your candidacy. We collect this data to help us analyse our recruitment process holistically and implement actions that promote diversity and inclusiveness. While optional, we encourage you to provide this information to hold us accountable towards our goal of building a better working world. We ask because it matters!EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

Join Kainos and Shape the Future At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together.We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration.Ready to make your mark? Join us and be part of something bigger.MAIN PURPOSE OF THE ROLE & RESPONSIBILITIES IN THE BUSINESS:As a Data Solution Architect (Manager) in Kainos, you’ll be responsible for a multi- skilled agile teams to design and deliver contemporary data solutions. You will be a quality orientated pragmatist, where you balance trade-offs to successfully deliver complex solutions. You will be viewed as an authority figure for data technology solutions, providing strong technical and thought leadership.Your responsibilities will include:Successfully implementing functional and non-functional designsWorking closely with Ops and Infrastructure architects to productionise robust, resilient, and maintainable data solutionsWorking closely with customer architects to agree functional and non-functional designs. Advising, questioning, informing, and helping the customer in making sound solution design outcomes.Working with your peers to develop policy and standards, share knowledge and mentor those around youManaging and estimating timelines underpinning solution deliveryOwning technical solution design as part of a pre-sales processMaking a significant contribution to the data community and wider data capabilityManaging, coaching and developing a small number of staff, with a focus on managing employee performance and assisting in their career development. You’ll also provide direction for your team as you solve problems togetherMinimum (essential) requirements:Experience of leading multiple teams as the data solution architect, with ownership of a system of systemsExperience in designing, building and productionising modern data-intensive applications including orchestration and operationBroad knowledge of the full spectrum of data technologies (data ingestion, transformation, storage, presentation, consumption) being able to integrate these into successful solutionsStrategic design thinking experience, including problem conceptualisation, approach and roadmap definition, architecture realisation and risk managementComfortable with traditional and contemporary data warehousing conceptsExperience of deploying data-processing platforms from vendors such as AWS, Azure, GCP, Databricks.Comfortable in one or more of Java, Scala, or Python with the ability to be ‘hands on’ when requiredWe are passionate about developing people – a demonstrated ability in managing, coaching and developing members of your team and wider community.Desirable:Knowledge of wider Data Architecture concepts, for example Master Data Management, Masking, Data Governance, Provenance and Lineage Experience of Technical Evaluation and product selectionComfortable with data integration techniques such as messaging, queuing, change data capture or data virtualisationEmbracing our differences At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.Job SummaryJob number: JR_18084Date posted : 2026-07-21Profession: Data & Artificial IntelligenceEmployment type: Full time

Job ID: 1432646833Location: Belfast, GB, BT2 7DTJob Function: Other ConsultingEmployer: EY Global ServicesApply by: 2026-10-05Company: EYAt EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Manager - Data Governance - Data & AIEY exists to build a better working world, helping to create long-term value for clients, people and society, while building trust in the capital markets. As organisations continue to recognise the importance of trusted data as a strategic asset, our Data & AI practice is experiencing significant growth. We are seeking high-performing individuals with a proven track record in data governance and data management to join our team. This role can be based in either our Belfast or Derry/Londonderry office and offers the opportunity to work with leading organisations across a broad range of industries and sectors.The opportunityOur Data & AI team focuses on helping our clients unlock value from their information assets by embedding innovative data and AI solutions in existing business areas. Data & AI offers challenging work, career development and great job satisfaction, helping EY ask better questions and find better answers. In response to strong market demand, we are seeking additional individuals to enhance our existing team. Our Data Governance capability helps clients establish the ownership, standards, controls and ways of working needed to manage data as a trusted business asset. As a Manager, you will lead engagements from initial assessment through design and implementation, translating governance ambitions into practical and sustainable change.Your key responsibilitiesClient ResponsibilitiesThe nature of this role means no two projects will be the same. That means you’ll need to think on your feet and challenge existing practices to develop solutions for complex problems. You’ll also be collaborating with colleagues across multiple service lines, so you will be expected to build relationships and identify opportunities for our clients to benefit from our expertise in other areas. Occasional travel may be necessary as you will be meeting with key clients, some of whom are the most respected in their fields. Lead data governance engagements from initial assessment through design and implementation, ensuring the work supports the client's business objectives and regulatory requirements.Help clients establish clear and practical governance operating models, with appropriate ownership and accountability for data.Lead governance work across key domains such as data quality and lineage, focusing activity on the areas that will create the greatest value and build trust in data.Develop and manage comprehensive project plans that outline scope, objectives, timelines, and resource allocation, ensuring successful execution and delivery.Facilitate discussions with senior business and technology stakeholders, turning complex requirements into clear decisions and realistic roadmaps.Champion operational efficiency improvements on projects and internal initiatives and will consistently drive projects to completion, and ensure the work is of high quality.Drawing on your knowledge and experience, you’ll create innovative insights which will add value to both our clients and to the broader society.Internal ResponsibilitiesUnderstand all our consulting service offerings and actively identify opportunities to better serve clients and be able to build meaningful external relationships with our clients and internal relationships across service lines. Contribute to the development of the wider Data & AI team’s future by building our brand, attending relevant events, collaborating with other internal teams, and producing thought leadership.Actively establish, maintain, and strengthen internal and external relationships. With guidance from partners, directors, and other senior managers, you’ll identify potential business opportunities for EY to incubate or drive new solutions and services.Lead Technology Consulting engagements, managing team performance and commercials including conducting performance reviews and contributing to performance feedback for all levels of staff and managing engagement billings, and estimates to complete. Understand, follow and lead staff in workplace policies and proceduresPeople responsibilities (applicable to Manager only)Lead and coach colleagues, create a positive learning culture and contribute to the continued growth of our Belfast capability.Adapting your leadership style to fit team, client, and cultural needs, they will look to you to anticipate and identify risks and escalate issues as appropriate.Skills and attributes for successTo do this role effectively, we are looking for people with knowledge and experience in the following areas: To qualify for the role you must haveA completed degree or equivalent relevant professional experience.Significant experience in data governance, data management or a closely related discipline.Experience in common data governance methodologies such as DAMA – DMBOK2Proven experience leading complex projects and multidisciplinary teams.Practical knowledge of governance operating models and core data governance principles.Strong stakeholder management and communication skills, including the ability to influence senior stakeholders.The ability to manage delivery effectively while maintaining a strong client experience.Experience coaching and developing others, together with the energy to support the growth of the team.The following will be an advantageExperience implementing Data Governance tooling, including Data Catalog, Metadata Management, Data Lineage, or Data Quality platforms.Experience supporting data-related regulatory, compliance, privacy, or risk management initiatives.Experience establishing Data Ownership, Data Stewardship, and Data Governance Councils across complex organisations.Experience contributing to business development, proposition development, thought leadership, or go-to-market initiatives.What we look forWe are seeking experienced professionals to enhance our existing team and contribute to the Data & AI team. We are looking for individuals who can help change how we deliver services to our clients and who are committed to creating a diverse environment where EY people are valued, where they feel they belong and can contribute their best in every encounter.What we offer· Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.· Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.· Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.· Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.If you can demonstrate that you meet the criteria above, please contact us as soon as possible.The exceptional EY experience. It’s yours to build.Apply now.Please note;Prior to finalizing your application, you will be asked to provide personal information across several dimensions of diversity and inclusiveness. The information you provide is kept entirely confidential and will not be used to evaluate your candidacy. We collect this data to help us analyse our recruitment process holistically and implement actions that promote diversity and inclusiveness. While optional, we encourage you to provide this information to hold us accountable towards our goal of building a better working world. Read more about our commitment to diversity& inclusiveness here . We ask because it matters!EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

EY is hiring a Manager in Data Governance within its Data & AI practice. The role is based in Belfast or Derry/Londonderry and focuses on leading governance engagements, shaping operating models and guiding data strategy for major clients. You will work across data quality, lineage and regulatory co

Unknown company is seeking a Data Architect (Manager) to provide SME guidance across data architecture disciplines and lead a small team. The role blends hands-on architecture with leadership, covering enterprise-level data definition and governance.

Deloitte Digital is seeking a senior AI QA Manager to lead quality across AI-enabled programmes in a hybrid setup across the UK. You will shape QA strategy for traditional and generative AI systems, work with data scientists and engineers, and drive rigorous testing governance, data validation and ethical risk controls. You will mentor teams, partner with delivery leaders, and continuously improve QA practices, testing tools, and accelerators to ensure measurable impact across complex AI #J-18808-Ljbffr

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. Facilitate discussions with senior business and technology stakeholders, turning complex requirements into clear decisions and r

The Development Manager (Platform) is responsible for leading the day-to-day development and delivery of SHG’s in-house reservation system, Hermes, built primarily in .NET. The role ensures highquality engineering, effective Agile ways of working, and the smooth delivery of enhancements, maintenance and integrations across the platform. The post-holder will manage and develop a team of software engineers, inherit and strengthen an established team culture, and work closely with the Solution Architect to ensure all development aligns with architectural standards and the wider technology strategy. • Manage the planning, delivery and quality of all development work on the Hermes platform., • Lead, mentor, and develop a team of developers, supporting skills growth, performance and career development., • Work in close partnership with the Solution Architect, translating architectural direction into actionable development tasks and ensuring adherence to technical standards., • Oversee Agile delivery processes (Scrum/Kanban), including sprint planning, stand-ups, estimation, retrospectives, and demos., • Ensure high-quality code, effective peer reviews, secure coding practices, and reliable CI/CD pipelines., • Support the stability, scalability, and performance of Hermes, managing technical debt and addressingate with Product Owners, QA, Infrastructure and Integration teams to ensure clear requirements and successful end-to-end delivery., • Manage workload distribution, track team velocity, and ensure predictable delivery outcomes., • Maintain documentation related to development processes, technical decisions and platform components., • Ensure compliance with InfoSec, GDPR and internal governance standards., • Promote continuous improvement in engineering practices, tooling, and ways of working., • Delivery Predictability: Achievement of sprint commitments and roadmap milestones., • Quality & Stability: Reduction in production incidents, defects, and rework., • Engineering Improvement: Increased adoption of CI/CD, automation and coding standards., • Team Performance & Engagement: Improved capability, retention, and feedback from the development team., • Proven experience as a Development Manager, Lead Developer or Senior Engineer managing a development team., • Hands‑on experience with .NET (C#, .NET Core), Angular, API development and SQL Server., • Experience inheriting and developing an established engineering team., • Strong track record of delivering software using Agile methodologies., • Experience of establishing Agile practices within a team., • Experience collaborating with Solution Architects or architecture functions., • Demonstrated success improving engineering standards, delivery processes or team performance., • Experience in travel, reservations, booking platforms, or high‑availability transactional systems., • Exposure to cloud technologies (AWS, Azure), microservices or event‑driven architectures., • Experience in integration‑heavy environments or API/middleware ecosystems. The successful candidate will be able to demonstrate the following attributes: • Supportive, empathetic leader who builds trust with established teams., • Strong communicator able to explain technical issues clearly to varied audiences., • Calm, pragmatic decision‑maker able to prioritise effectively under pressure., • Passionate about continuous improvement and modern engineering practice., • Collaborative, team‑focused mindset with a desire to deliver high‑quality outcomes., • Strong technical understanding of the Microsoft development stack., • Good knowledge of Agile SDLC frameworks and team delivery practices., • Ability to convert architectural direction into detailed delivery tasks., • Competence with CI/CD workflows, version control (Git), automated testing and DevOps principles., • Strong problem‑solving and analytical thinking skills., • Ability to coach and develop team members at varying skill levels., • Understanding of secure coding, data protection and compliance requirements., • Degree in Computer Science, Software Engineering or related discipline., • Microsoft development or cloud certifications (e.g., Azure Developer/Administrator)., • Leadership or management training certifications. This is a Full‑Time position where you will be required to work 37.5 hours per week, Monday – Friday In return for your hard work and commitment we will offer: • Company Pension Scheme, • 22 days holiday rising 1 day per year (up to 25), • Enhanced Pension, • Enhanced Maternity & Paternity, • Learning & Development Funding, • Life Insurance, • Long Service Awards, • Staff Travel Discounts, • Company social events, • Employee Discounts Platform, • Eye Care eVouchers, • Friendly working atmosphere, • On‑site parking, • Casual dress code Destination2 Ltd, HolidayGems Ltd, Citalia, Sovereign and American Holidays are part of the Travcorp Holdings Ltd group and are the most innovative and progressive Online Tour Operators in the UK selling holidays nationwide to a variety of long and short haul destinations. #J-18808-Ljbffr

Lorien in Belfast seeks an experienced Cloud Infrastructure Security Manager to secure cloud platforms and drive security best practice in hybrid on-site environments. The role focuses on governance across Azure and AWS, IAM, and data protection, with stakeholder engagement and leadership responsibilities. The ideal candidate has strong security and cloud engineering knowledge, familiarity with ISO 27001, NIST, GDPR, and CIS frameworks, and a track record of guiding enterprise cloud security #J-18808-Ljbffr

You’ll join PwC’s Cyber, Data and Technology Resilience practice, working with Defence and government clients on complex cyber security challenges. As a Senior Manager, you’ll lead solution design and bid strategy for Defence cyber opportunities, shaping how PwC wins and delivers work across large programmes. You’ll translate deep technical expertise into commercially sound, high-quality proposals, working with sector leaders to grow our Defence business and strengthen cyber resilience across critical national infrastructure and mission‑critical systems. • Lead solution design and bid strategy from opportunity shaping through to submission, • Design delivery models, including team structures, tools and approaches tailored to each engagement, • Develop and review high-quality proposal content, ensuring technical credibility and alignment to client needs, • Define PwC’s role within complex programmes, including collaboration with internal teams and external partners, • Support client engagement activity where technical expertise is required to progress opportunities, • Develop reusable cyber propositions and contribute to the growth of Defence offerings, • You have significant experience in cyber security, including time spent within or supporting the Defence sector, • You have a strong technical foundation, with hands‑on experience in security architecture, assurance or cyber operations, • You have experience leading or contributing to successful bids within complex, regulated environments, • You understand Defence security governance, assurance and accreditation processes, • You are able to design pragmatic delivery models within large, multi‑party programmes, • You are confident presenting and writing clear, compelling technical content for senior stakeholders, • You hold current Developed Vetting (DV) clearance (or recently lapsed and renewable) We offer a range of benefits including empowered flexibility and a working week split between office, home and client site; private medical cover and 24/7 access to a qualified virtual GP; six volunteering days a year and much more. #J-18808-Ljbffr

Uptime Institute is the Global Digital Infrastructure Authority. With over 4,300 awards issued in over 122 countries around the globe, and over 1,100 currently active projects in 80+ countries, Uptime has helped tens of thousands of companies optimize critical IT assets while managing costs, resources, and efficiency. For over 30 years, the company has established industry-leading benchmarks for data center performance, resilience, sustainability, and efficiency, which provide customers assurance that their digital infrastructure can perform across a wide array of operating conditions at a level consistent with their individual business needs. Uptime’s Tier Standard is the IT industry’s most trusted and adopted global standard for the design, construction, and operation of data centers. Offerings include the organization’s Tier Standard and Certifications, Management & Operations reviews and assessments including SCIRA-FSI financial sector risk assessment, the Sustainability Assessment, and a broad range of additional risk management, performance, availability, and related offerings. Uptime Education training programs have been successfully completed by over 100,000 data center professionals, such as the much-valued ATD (Accredited Tier Designer) and AOS (Accredited Operations Specialist). The Uptime Education curriculum has been expanded by the acquisition of CNet Training Ltd. in 2023. Uptime Institute is headquartered in New York, NY, with offices in London, Sao Paulo, Dubai, Riyadh, Singapore, and full-time Uptime professionals based in over thirty-four countries around the world. For more information, please visit www.uptimeinstitute.com. Uptime Institute has unparalleled expertise in helping organizations plan, build, operate and optimize world-class digital infrastructure. With over 4,000 projects completed in over 120 countries globally to date, Uptime Institute has paved new ground in the exploration and implementation of programs that help organizations to advance the detection and mitigation of ICT (Information and Communication Technology) operational risk. Uptime Institute is seeking a dynamic and experienced PROGRAM MANAGER CYBER RESILIENCY INSURANCE/RISK to join our innovative team. The successful candidate, working in conjunction with the Uptime Institute & LEET Security technical and leadership teams and the global ICT community will be responsible for the continued development of Uptime Institute’s cybersecurity-focused services portfolio for the insurance sector. • Developing short and long-term strategy for cyber security services for the insurance sector including, understanding market requirements, developing new insurance related products and roadmaps with actionable plans, leading cross-functional teams both internally and externally, and championing the execution and rollout of initiatives globally. • Developing strategies and consulting services designed to help insurance clients (brokers, consortiums, underwriters) clients insure and protect digital infrastructure across Enterprise owned sites and third-party MSP, Cloud Services, SaaS and Colocation suppliers. • Continuously evolving Uptime Institute cyber resiliency/Cybersecurity services roadmap for insurance sector & scope offering and engaging the insurance sector to help develop innovative insurance products, to improve services offering against the expanding cyber security norms and standards relevant to data centers. • Identifying and managing the cybersecurity program development partners and insurance advisory board in line with the company’s objective of engaging the global insurance community on an ongoing basis to ensure insurance cybersecurity offering maps to current and future market and regulatory requirements. • Engage with market participant to understand the pricing of digital infrastructure risk that will enable the development of white label and custom offerings for insurance market participants • Planning and monitoring program execution, project coordination and managing project interdependencies, cross-project resource management, Identifying and addressing problems and risks, program documentation, stakeholder communications, negotiations, and problem-solving. • Responsible for establishing, sales process, training of technical and sales teams, product launch and ongoing marketing programs in partnership with relevant functional areas. Credentials and Experience This is a Senior role (hands-on) aimed at improving our clients’ IT Estate's cyber security & cyber resiliency posture across all compute venues. An understanding of infrastructure engineering/application engineering expertise is essential. The candidate should also have a working knowledge of cyber security and resiliency approaches and how this applies to insurance sector as a basis for ‘pricing risk’ and processes for data centers and digital infrastructure that are relevant to the insurance sector and that may have a material impact on pricing risks, policy wording, and premium calculations. The successful candidate will have exposure to developing and implementing cyber security programs in global organizations, with robust knowledge of technology, architectures, and related tools as well as a working knowledge of insurance product and policy development. Prior business experience with digital infrastructure (data centers) & insurance sector with a specific focus on cybersecurity is a must. • The role holder will have detailed working knowledge of the European/Global regulatory environment governing cybersecurity together with a high-level understanding of ISO27001, NIST-SP800, NIS-2, IEC62443, EN50600 and other common standards, • CISSP, CISM and/or CISA certifications would be beneficial but equivalent experience or demonstrable equivalent knowledge will also be accepted. • Cybersecurity, Information Security leadership, Technology, Management, Risk Management and Governance, Incident Response, Security Remediation, Security Policy Creation, Third Party Risk Management, Attack Surface Management Creation exposure and experience essential. • The role holder will possess first-hand knowledge of the Enterprise’s typical digital infrastructure estates and will have demonstrable experience creating cybersecurity/cyber resiliency-related insurance products. • The role holder will have experience in creating and maintaining the service taxonomy for cybersecurity. • The role-holder will have experience originating cybersecurity products concepts and building business cases to secure funding for development initiatives. • The role holder will have experience in establishing and managing the creation of regulatory cyber security self-assessment and third-party assessments and coordination of periodic assessments. • The role holder will have experience in coordinating with internal compliance and IT audit groups and with regulatory agencies. • The role holder experience in developing policy wording for insurance products would be regarded as a plus Skills • Strong technology and/or ICT experience obtained via a career in industry or another cyber security services provider/consultancy. • Knowledge of the latest infrastructure technology trends, and an appreciation of the opportunities and risks they present. • Demonstrated ability to build effective client relationships with multiple stakeholders across IT, facilities, and compliance functions. • Ability to think creatively, generate innovative ideas, question the status quo at our clients’ operations and deliver effectively against challenging objectives • Utilize analytical skills to identify and challenge perceived or actual conflicts between operational resilience and sustainability initiatives. • The ability to deliver bespoke and innovative approaches to make sure that our strategic legacy programs continue to evolve, maintaining our reputation as the leading expert on data center resiliency and reliability and the insurance sector • Excellent oral and written communication skills, • Strong interpersonal and leadership skills, • Ability to work iteratively, delivering quickly and frequently to produce high-quality documents and outputs which require little to no rework. • Multilingual English as a first language with Arabic as a second, • Madrid or London Office/Remote