Job Title: Duty Manager Objective: The Duty Manager is responsible for delivering a successful shift, ensuring that the business is operated to standards for quality and presentation of drinks, food, environment, ambience and customer service whilst maximising sales and profitability and ensuring that, policies and procedures are adhered to including security, health and safety and cash/stock control. Experience/Knowledge: - Genuine passion for hospitality and ensuring that the teams they lead and work in share this. - Lots of personality and not afraid to use it! - A love for food, drink, customer service and, above all else, people. - An entrepreneurial spirit with bags of business savvy and self-drive. - Previous experience managing a team/shift preferably in a fast-paced, branded operation. Responsibilities: - Monitor the quality of food, drinks and service to make sure that they are in accordance with company standards. - Communicate and reinforce all company standards, policies and procedures. - Ensure that front and back of house areas are set up correctly to ensure a successful shift and are closed-down correctly to meet the required standards as set out in the steps of service. - Understand of key holder duties. - Ensure pre-shift team briefings are carried out on every shift and that staff are motivated and clear on shift requirements/responsibilities/allocations and are inspired and engaged to deliver an exemplary customer experience. - Be customer focused, ensuring a management presence at all times and anticipating guests’ needs to ensure their expectations are exceeded. - Ensure quality of product and service is monitored and consistently delivered through observation, attention to detail and interaction with both staff and customers – manage by constant checks of all areas of the venue. - Ensure that cleaning rotas are completed on a daily and weekly basis and that all closedown procedures are carried out. - Handle guest complaints, requests and enquiries and to refer serious complaints to the senior manager on duty. - Ensure that staff are fully aware of all current and forthcoming events, promotions, menu changes and policy amendments. - Liaise with the kitchen, bar and reception teams on daily operations and customer events. - Ensure that all staff members are taken through the company and site-specific induction process including brand standards, health and safety and product training. - Be involved in and support the training and development of all floor staff via On Job Training and corrective coaching. - Manage the content and implementation of training manuals for all floor staff. - Ensure all staff receives constructive performance reviews on a regular basis. - Ensure that the bar and restaurant is safe and operating within the legal and company requirements for Fire, Health and Safety, Food Hygiene Licensing Law and Environmental Health. Attend any training as required by the Company and re-enforce these through training, communication and on the job coaching. - To work closely with the F&B management team to maximise service delivery opportunities and maximise profit in every shift. Personal attributes: - Positive, driven, proactive, kind, engaging and charismatic. Ideally, with a good understanding of football and a general passion for sports and hospitality. - A confident and professional communication style with excellent interpersonal skills. - A team player who can also work individually. - Ability to work evenings and weekends where necessary. - High attention to detail and strong numerical skills. - Planning and organising self and others - Customer Focus - Customer feedback - Operational standards This job description is a guideline only and is not exhaustive. You may be required to perform other duties which are not expressly listed but are in keeping with the general purpose of your job role and we reserve the right to make changes to this job description as appropriate.
Self-Employed role We are seeking a reliable, experienced, and skilled Vehicle Delivery & Collection Driver to join our growing team. The role involves delivering and collecting vehicles using a 3.5-tonne converted van, occasionally with an attached trailer. This position is ideal for someone who enjoys being on the road, is confident in handling large vehicles, and takes pride in providing a professional and efficient service. Key Responsibilities: Safely operate a 3.5-tonne converted van/ Vehicle with attached trailer. Deliver and collect vehicles from customers, depots, or other specified locations across the UK. Ensure accurate completion of delivery/collection paperwork and digital documentation. Maintain a high standard of customer service at all times. Plan routes efficiently to meet delivery schedules and minimize delays. Keep the vehicle clean, presentable, and roadworthy at all times. Requirements: Age 21 or over (due to insurance requirements). Must hold a valid UK driving licence for at least 2 years. No current points or driving convictions. Proven experience driving 3.5-tonne vans; trailer experience highly desirable. Comfortable with long-distance driving and overnight stays if required. Strong understanding of road safety, vehicle handling, and towing regulations. Reliable, punctual, and self-motivated. Good communication and customer service skills. Desirable: Experience working in vehicle logistics, transportation, or fleet management. What We Offer: Competitive salary. Modern, well-maintained vehicles. Supportive working environment. Opportunities for growth within the business.
AK Steel Services is a trusted name in steel supply and distribution, and we’re expanding our transport team! We’re looking for an experienced HGV Class 1 & 2 HIAB Driver to deliver excellent service to our customers and maintain our strong reputation. Requirements: ✅ Class 1 or Class 2 HGV licence (minimum 2 years’ experience) ✅ HIAB licence (ALLMI or RTITB) with C5+E (crane remote with hook) ✅ Digital Tachograph Card ✅ Full UK Driving Licence ✅ Valid CPC qualification ✅ In-date Blue CPCS card with Mobile Crane Operator authorisation ✅ Previous experience operating mobile cranes (2 years) ✅ Knowledge of weather impacts on crane operations ✅ Solid understanding of road traffic regulations What We Offer: ✔ Monday – Friday work schedule ✔ Saturday work available from time to time ✔ Competitive pay rates ✔ Supportive and safety-focused working environment ✔ Opportunities for training and skill development About You: You’ll be professional, reliable and safety-conscious with excellent knowledge of operating mobile cranes and delivering steel loads safely and efficiently. Interested? If you’re ready to join a friendly and professional team at AK Steel Services, we’d love to hear from you! Job Type: Full-time Pay: £35,000.00-£45,000.00 per year Benefits: Free parking On-site parking Schedule: Monday to Friday Weekend availability Work Location: On the road Expected start date: 21/07/2025
Job Description: We are seeking a motivated and experienced Sales Supervisor to lead our dynamic retail team. The ideal candidate will be responsible for supporting the Store Manager in delivering excellent customer service, driving sales performance, and ensuring smooth day-to-day operations. Key Responsibilities: Supervise, train, and motivate the sales team to meet and exceed sales targets Maintain high standards of customer service and resolve any escalated issues professionally Monitor inventory levels and ensure product availability and stock accuracy Assist in implementing promotions, visual merchandising, and store presentation Conduct staff performance reviews and support ongoing development Ensure compliance with company policies, health and safety, and operational procedures Report on daily, weekly, and monthly sales performance to management Requirements: Proven experience in a retail supervisory or team leader role Excellent communication and leadership skills Ability to multitask and thrive in a fast-paced environment Strong organisational and problem-solving abilities Flexible to work weekends and public holidays as required What We Offer: Competitive salary and performance-based incentives Ongoing training and career development opportunities A supportive and energetic work environment Staff discounts and other employee benefits
Our client is seeking an experienced Field Sales BD Manager, the role is offered as a permanent full time position. Salary: £30,000 to £40,000K pa – depending on sales experience - fully expensed hybrid 24 reg car – personal mileage permitted Bonus: paid twice a year, annually up to 12% of basic salary (KPI related) Bonus paid based on company sales Hours: core hours 8.30am to 5.30pm, Monday to Friday Requirement to cover phone out of hours on a rota basis Location: ideally candidate would be based in Essex, SE London Must have full UK license – max 3 points Must be 25 or over Territory: Essex, London, parts of Kent – some countryside Benefits: holiday - rising to 25 days + BH with service After 6 months Health care 4 x DIS This role requires an experienced Field Sales BD Manager adept at booking face to face meetings, retaining and gaining new business opportunities. Field Sales BD Manager duties Arrange and book appointments for face to face site visits with customers. Set strategy, track, and deliver sales account targets, aligned with company objectives. Manage a portfolio of accounts to achieve long-term success Develop positive relationships with existing customers Generate new business using existing and potential customer networks Provide solutions to customers in a timely manner Suggest actions to improve sales performance and identify opportunities for growth Establish and grow relationships with our preferred suppliers Have a proven track record within a sales environment. Excellent communication, negotiation, and problem-solving skills. An ability to deliver projects on time and to budget. Knowledge of CRM software, MS Office and virtual meeting platforms
About the Role: We are seeking a dedicated and enthusiastic Teaching Assistant to support classroom teachers in delivering high-quality education to pupils. You will work closely with students to promote learning and well-being in a nurturing environment. Key Responsibilities: · Assist the teacher in delivering lessons and managing the classroom · Work one-on-one or with small groups to support learning · Prepare learning resources and displays · Monitor student progress and provide feedback Essential Qualifications and Experience: · Level 2 or 3 Teaching Assistant qualification (or willingness to work towards) · Proven Experience in a Primary and Secondary School setting · First Aid Qualification (or willingness to work towards) · Strong communication and interpersonal skills