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Title: SEND Improvement and Quality Assurance Officer Department: Children, Families and Education Division: Quality Assurance Service Responsible to: Head of Service, Strategic Safeguarding, Quality Assurance & Practice Improvement Purpose of post: To support the strategic development of the SEND Service by leading and delivering on the SEND Improvement and Quality Assurance framework by undertaking quality assurance systems and monitoring tools and other activities to inform the delivery of good quality and professional practice for children and young people with Special Education Needs and Disabilities. Principal responsibilities 1. Delivery of good quality analytical Quality Assurance Framework including thematic, deep dive reviews, dip samples, and individual reviews., 2. To produce analytical reports including qualitative and quantitative data, findings, recommendations for improvement and that demonstrate impact of the Quality Assurance Framework. Plan for and lead on required identified actions to improve to SEND services and effective processes., 3. To lead on actions required for improvement of SEND practices contributing to improved outcomes for children and their families., 4. To effectively engage children, young people and their families in the operational work in evaluating services by ensuring Children, Young People and their families voices are reflected in Quality Assurance activity., 5. Lead, develop or facilitate on the delivery of learning resources and materials from the Quality Assurance Framework activity and other Quality Assurance activities., 6. Collaborate on the development, alignment and execution of departmental procedures to promote consistency, compliancy and sustained high quality procedures., 7. To work collaboratively with families, practitioners, managers, and professional partners, to reflect on practice to and lead on improvement., 8. Contribute to the strategic direction of the SEND service by helping to influence and develop strategic business plans, policy and procedure using information and data from the Quality Assurance activity. Context Luton Council and its community came together in 2020 to set an ambition for the future of the town. The ambition, captured in the Luton 2040 Vision, aims for Luton to be a town where everyone thrives and where strategies are in place and work together in building an inclusive economy and enhancing the wellbeing of residents of all ages. For children and young people, as a Local Area Partnership, we have collective responsibility to ensure that by 2040, we achieve: · good educational attainment from birth and higher educational attainment for all · greater support for the mental wellbeing of all our young people · more 'Good' and 'Outstanding' schools recognising effective education and learning provision for all our children · strong SEND provision and effective measures to tackle educational inequalities · increased access to adult education and lifelong learning for those who seek it · a child friendly town where children and young people grow up feeling safe and secure · the position where all children access their basic needs and essential services · reduced education and health inequalities for children and young people · children and young people expressing their collective voice and this is heard, matters and is acted upon · children and young people with SEND having the same access to opportunities, activities and the quality of life as other young people Connect2Luton is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Luton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates

Job Description** We are seeking a Social Worker (Family Help) for a local government client in Luton, Bedfordshire. To join the multi-disciplinary Family Help team that will consist of social workers, family help practitioners, psychologists, police community support officers, attendance support officers, speech and language therapists, DWP work coaches, CAMHS workers, and adult mental health nurses, health visitors, attendance support officers, youth workers, early years workers, prevent workers, DA workers, housing officers, and other voluntary sector partners with responsibility for early help and child in need functions.—hybrid community-based, office and home. Responsibilities You will: Assess the needs of children and families, analysing information to support the development of care plans. To work closely with children, young people and their families, other staff within the service and partner agencies to provide support and protection for children and young people in need and at risk. Assessing their needs to plan and implement suitable multi-agency interventions and service provisions, including completing assessments, statutory visits and parenting assessments. Knowledge & Experience Requirements Substantial post-qualifying experience in social work, working with children and families in difficulties. Able to make professional judgements in a multi-disciplinary setting, assessing the needs of children and families. Able to work with vulnerable and challenging cases, where there may be issues of risk, with minimum supervision. Able to communicate effectively and appropriately (orally and in writing) and work with service users, which will include children and with a wide range of other professionals. Able to maintain high-quality records, write clear, concise reports and correspondence dealing with complex issues. Able to work with the Local Authority's recording system for case recording. Able to work as part of a team, using own initiative and sharing expertise. Able to work to strict deadlines and targets which may have conflicting timescales. Able to influence service delivery by identifying gaps in service, including negotiating resource demands. Use evidence-based practice to inform decision-making about care plans. Able to lead/participate and chair multi-disciplinary meetings. Able to undertake statutory duties under the Children Act 1989. Ability to manage crisis intervention and adhere to health and safety policies. In-depth knowledge of legislation and statutory responsibilities relating to Children and Family Services, including appropriate Quality standards. Knowledge and Understanding of child development, issues of family dynamics, and current issues in society. Demonstrable Understanding of service eligibility criteria concerning need and of risk of significant harm. Able to visit children and families in their own homes (regularly) throughout the borough. Able to work outside normal core office hours (occasionally). Qualification – Essential Social Work qualification (must have completed within the last two years). Registered with Social Work England. Advanced user –Microsoft Office, Word, Excel, PowerPoint, Outlook, social media. Essential Compliance Requirements 3 Years of References Enhanced Adults DBS Diamond Blaque Group, a leading public-sector provider, is acting as the employment agency for this vacancy. Our organisation is deeply committed to fostering an environment of equal opportunity and diversity in the workplace

Designated Social Care Officer (SEND) Luton £44-£45.48 per hour Hybrid Working Connect2Socialwork are currently recruiting on behalf of Luton Borough Council for an experienced Designated Social Care Officer (SEND) to join their Children, Families and Education Directorate. This is a senior, strategic role offering the opportunity to influence and shape SEND services, drive improvement, and deliver better outcomes for children and young people with disabilities across the borough. About the Role As a key member of the senior management team, you will lead on the development and delivery of social care practice within SEND, working collaboratively across education, health and wider partners. Key responsibilities include: Providing strategic leadership across SEND services to improve outcomes Strengthening multi‑agency working with education, health, DfE and NHS partners Driving service improvement, innovation and transformation Supporting the delivery of early help and preventative approaches Contributing to and influencing policy, practice and service development Deputising for the Head of Service where requiredAbout You Strong post‑qualifying experience within Children's Social Care / SEND Proven experience at senior or management level Ability to lead strategic change and service improvement Strong partnership working and leadership skills Passion for improving outcomes for children, young people and familiesWhy Join? Opportunity to influence system‑wide change Work within a forward‑thinking, collaborative service Flexible hybrid working arrangement Play a key part in delivering Luton's vision of improving outcomes for children and familiesWhy Work with Connect2Socialwork? Competitive pay rates Dedicated consultant with extensive sector knowledge Access to opportunities with forward-thinking local authorities Ongoing support throughout your assignmentIf you're someone with strong post-qualifying experience, leadership skills, and a real passion for improving outcomes for children and families, we'd love to hear from you. Apply today with Connect2Socialwork. To apply for this role or to discuss the opportunity in confidence, please contact Lisa Hallinan at Connect2socialwork Email: / Phone: (phone number removed) Connect2Socialwork is a trading style of Commercial Services Trading LTD - A company wholly owned by Kent County Council. Connect2Socialwork is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates

Join Their Team as a Service Delivery Lead (Complex Care). They’re on the lookout for a dedicated and experienced Service Delivery Lead to join their team in the North East. As a Service Delivery Lead, you’ll:.

Working closely with senior leaders, the role translates digital strategy into effective operations, owning critical services, suppliers and budgets, while delivering key priorities including the IT Service Management tool replacement, stabilising the standalone service delivery model, improving com

Taking full ownership of service delivery, quality and continuous improvement. This is an opportunity to take a lead role in shaping outstanding, person‑centred services that enable people with disabilities to live full, independent and meaningful lives. Contributing to service development and new

In this role you will work closely with the Service Delivery Manager and wider IT teams to monitor service performance, identify improvement opportunities, and support the delivery of reliable, high‑quality IT services. We are looking for two proactive and inquisitive Service Delivery Consultants

They provide top-tier delivery services to ensure customers receive their orders reliably and on time. At least 6 month multi-drop delivery experience preferred. If youre dependable, enjoy driving, and want a consistent income with weekly pay, apply now and start your delivery journey today!.

Want to take on other areas? No problem! For anyone who is ambitious, the opportunities to earn are huge! There are plenty of parcels to be delivered and money to be earned as one of our Service Delivery Partners. As a Service Partner with Yodel by InPost, you'll be given a set district for your tea

Service Delivery Manager Community Complex Care. Are you a compassionate and experienced leader looking to make a real difference? Our client is seeking a Service Delivery Manager / Registered Manager to oversee community homes supporting individuals with complex needs, autism, mental health challe

BESS Delivery & Service Manager / Engineer – Utility Scale Projects. BESS Delivery & Service Manager / Engineer (Utility Scale). Operations Support & Service Management.

Tardis Environmental UK Ltd are a well-established portable toilet and tanker hire business that operate a large fleet of HGV and LGV vehicles across various locations situated throughout the UK.We hire temporary waste and water solutions from 1000ltr waste and water storage tanks up to 30.Currently

Ideal candidates will have a C1+E driving licence, customer service skills, and experience in a similar driving role.

A leading IT services provider in the United Kingdom is seeking an experienced Service Delivery Manager to oversee service delivery and vendor management. In this hybrid role, you will manage key managed service providers during a major technology transformation, ensuring optimal service performance

Director of Technology Service Delivery to oversee the corporate tech environment.

They're seeking an experienced Service Delivery Manager who can take full ownership of the customer service life-cycle. Own end-to-end service delivery and SLA performance. A highly experienced Service Delivery Manager is needed to join one of the world's biggest players in Financial software.

Act as the operational owner for system integration and service activation across satellite and ground-based network infrastructure. Lead service readiness activities, including operational validation, acceptance testing, and documentation of handover criteria. Coordinate with technical engineers an

Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations. Due to the sensitive nature of the duties the postholder will be expected to undertake, an enhanced Disclosure and Barring Service (DBS) will be requested for the successful applicant. Operation

A leading UK supermarket is seeking home delivery drivers to deliver products fresh and on time to customers' doors.

Client Service Delivery Manager to oversee service performance for high-profile FTSE clients. The role is hybrid, based in Leeds or London, requiring a strong background in client service delivery within financial services.

Thrifty Car & Van Rental is seeking a Driver for a full-time position based in York, North Yorkshire.This role, under a zero-hour contract, offers a pay rate of £12.Responsibilities include cleaning and inspecting vehicles throughout the workday, ensuring high standards of vehicle quality.The posit

Candidates must be physically fit, have excellent customer service skills, and hold a valid driving licence with category B entitlement. This is a hands-on position requiring local geographical knowledge and a dedication to service excellence.

This role involves owning client relationships, managing the service desk, and ensuring services meet SLAs. T2M Resourcing in the West Midlands is seeking a Project Manager for their new security-cleared service team. Ideal candidates are Team Leaders or Managers with experience in service performan

Design & Construction, Amazon Security Technology (EMEA) - this team sits within Amazon Web Services, but its key customer is Amazon Corporate Security. Assist in the onboarding/offboarding of vendor staff as necessary to maintain the expected level of project delivery quality and SLA performance. S

Proven experience in a Service Delivery Manager or senior service operations role within software, SaaS or managed services environments. We are looking for an experienced Service Delivery Manager to own end‑to‑end service delivery for our customers within a fast‑paced fintech environment. Con

A leading infrastructure delivery company is seeking a Catchment Delivery Manager to oversee operational teams in the Bradford Area. Responsibilities include ensuring performance against SLAs and driving service excellence, while also leading frontline teams.

A multinational investment firm is seeking a Senior Manager/Vice President to lead IT functions including the Entrata Application Service Team and End User Support in London. The role involves ensuring high availability of IT services, developing support policies, and managing a dedicated team.

Jewson Partnership Solutions (JPS) is seeking a Customer Service Advisor in the United Kingdom. This role involves a commitment to delivering great customer service and requires a full UK driving licence.

Customer software delivery service. Proven track record operating a excellent Customer service, proven through clear service metrics and Customer feedback. Background in IT Service Management within a large organization is preferred.

A leading disability charity in the North East seeks a Service Delivery Leader to provide guidance across multiple sites, ensuring high standards of care for individuals with challenging needs.

This role offers hands-on experience in project management and service delivery. Opportunities include mentorship and participation in high-impact projects, with career paths leading to roles like Junior Project Manager or IT Service Delivery Manager.

JJ Foodservice in the United Kingdom is looking for an HGV Class 2 Driver for customer service delivery. Join an inclusive culture committed to exceptional customer service.

IT service delivery / managed services. You’ll play a key role in ensuring exceptional service performance across client accounts, acting as the main point of contact between customers and internal technical teams, and driving continuous improvement across service delivery. Service Delivery Manage

A leading financial technology firm based in Greater London is seeking a Service Delivery Director to oversee cloud-based managed services. They should have significant experience in cloud service delivery and hold relevant certifications. The successful candidate will drive service governance, mana

Quilter plc is seeking a Technology Delivery Centre Analyst in London to deliver high-quality IT services through efficient support and maintenance. Ideal candidates should have experience in IT Service Management and strong customer service skills.

Customer oriented/service delivery focused. Liaise with the Contract Management team, administrators and other Veolia departments in regard to service issues and take improvement action in any area requiring improvement. Assist in budgets management relating to street service.

As a Service Delivery Manager, you will play a pivotal role in ensuring the performance, reliability, and continuous improvement of key application services, driving measurable outcomes for clients. You will lead service excellence across multiple operational business services, shaping delivery, man

Ensure proactive operational management of UK Manned Guarding and Electronic Security Service to deliver demonstrable value and meet Accenture’s key objectives of improved cost, quality and service delivery for internal customers. Position: Service Delivery Security & Corporate Resilience Speciali

The ideal candidate has 10+ years of Salesforce experience, strong knowledge in Field Service, and a Salesforce Field Service Consultant Certification. Senior Salesforce Field Service Architect in the United Kingdom.

Manage local customer engagement and communication activities, providing timely feedback to address service delivery requests. Deliver in a fast‑paced, 24/7 service delivery environment. Experience working in a 24/7 service delivery environment.

This role involves overseeing IT service delivery, implementing ITSM strategies, and managing vendor relationships. Schroders is seeking an experienced IT Service Manager in Greater London. Ideal candidates will possess strong leadership, excellent communication skills, and a solid understanding of