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🔧 2nd Line Support Engineer 📍 Hybrid – Basildon We are looking for a 2nd Line Support Engineer to join a dynamic and growing IT support team, delivering high-quality services to a diverse client base. 🔍 The Role You will be responsible for providing 2nd line remote support, resolving technical issues, and ensuring a high level of customer satisfaction. This role requires strong troubleshooting skills, excellent communication, and the ability to work across a broad range of technologies. 🛠️ Key Responsibilities • Provide 2nd line support across desktop, server, and network environments, • Manage and resolve incidents and service requests in line with SLAs, • Troubleshoot complex technical issues and escalations, • Support Office 365 and Azure environments, • Work closely with internal teams and escalate where required, • Contribute to continuous improvement and technical documentation ✅ Key Skills & Experience • Experience in a 2nd line support role within an IT services environment, • Strong knowledge of Microsoft technologies (Office 365, Azure), • Solid understanding of infrastructure (servers, networking, virtualisation, security), • Excellent communication and customer service skills, • Ability to prioritise and manage workloads effectively 🌟 What’s on Offer • Hybrid working (Basildon-based), • Exposure to a wide range of modern technologies, • Supportive team environment, • Clear career progression opportunities (e.g. 3rd line, projects) If you’re looking to take the next step in your IT support career, we’d love to hear from you. Apply now or get in touch for more details.

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Our client is looking for a Desktop Support Engineer available on-site in central London to keep business running as usual for a short-term project, with an expected duration of 4 weeks. If you have strong experience in 2nd line support across a Windows/Mac environment and are available to start imm

A leading AV solutions provider is seeking an experienced AV Desktop / Helpdesk Support Engineer in the UK. The role involves managing ticket systems, supporting field engineers, and ensuring timely resolution of client issues.

A global IT solutions provider located in Ciudad de México is seeking a Desktop Support Engineer. Successful candidates will have a strong knowledge of computer hardware and desktop operating systems, along with excellent communication skills and the ability to work under pressure.

We have a current opportunity for a Trading Floor Desktop Support Engineer on a permanent basis. Provide L1/L2 desktop and application support to traders and other front‑office users. Work closely with infrastructure, network, app support, and dev engineering teams.

A global Consultancy in Greater London is seeking a skilled Desktop Support Engineer to provide comprehensive support within a Microsoft environment.

This role involves providing IT support and exceptional customer service in a fast-paced environment.

A market-leading financial services firm in Central London is seeking a Support Engineer (Desktop Support Engineer) to provide 1st and 2nd line support services.

A leading IT services provider in Greater London seeks a Desktop Support Technician to deliver on-site assistance. Responsibilities include supporting desktops, troubleshooting issues, and maintaining documentation. The role requires effective communication skills and a flexible schedule for after-h

A leading IT service provider in the UK is seeking an Entry-Level Desktop Support Engineer. In this role, you will provide IT support and troubleshoot hardware and software issues for end-users.

Desktop Support Engineer – 1st and 2nd Line – Kingston, Surrey – Hybrid - £45,000. A highly successful and rapidly growing business based in Kingston, Surrey are looking for a personable IT Support Engineer to join their Service Desk Team. Supporting the Service Desk Manager you will provide

Desktop Support Engineer, West End, London. Support and participate in the business remaining GDPR compliant. Experience of IT service management and support.

Desktop Support Engineer / 2nd Line Technical Support Technician. Get notified about new Desktop Support Engineer jobs in. Supporting setting up desktops and troubleshoot, repair and maintain computer equipment (e.

A technology services company in Hull is seeking a proactive Desktop Support Engineer to deliver exceptional end-user support. This role involves 1st-2nd line support across desktops and laptops, managing devices through Microsoft Intune, and troubleshooting hardware issues.

If you are an experienced 2nd line Support Engineer or Desktop Engineer with previous experience of supporting Apple Mac users, we have an exciting opportunity we would like to discuss with you. Apple Mac Support (enterprise level). Remote support Experience of working in different time zones.

A global quantitative trading firm is seeking a London Support Engineer to join the London Support team. This role involves providing support for all teams in a dynamic trade floor environment, focusing on desktop and application support across a variety of technologies. Candidates should have at le

A leading financial technology firm in the United Kingdom is looking for a versatile Desktop / End User Support Engineer to join their internal IT Support team. The ideal candidate will have strong 1st and 2nd line support experience, inclusive of Windows 10/11 and Office365.

I'm looking for a Lead Desktop Support Engineer with front office experience to join one of our leading London based trading clients. Working in a small but scaling team, this role covers all levels of internal desktop support, including working closely with traders and senior business stakeholders.

We are seeking an desktop support engineer to join a dynamic technology team in a fast-paced financial environment. Deliver end-user support for traders, executives, and VIPs. Build, configure, and deploy desktops, laptops, and mobile devices.

A leading IT service provider in Greater London is seeking a skilled IT Support Specialist.

Responsibilities include delivering 2nd Line Support and collaborating with both internal teams and vendors to manage technology solutions. Candidates should have extensive experience in desktop management and provide exceptional customer service.

A well-established global communications organisation is seeking an experienced Desktop Support Engineer to join their UK operations on a 12‑month contract. Desktop Support or Service Desk experience. This role blends hands‑on technical desktop expertise with exceptional customer service, includ

A leading open source tech firm in London seeks a Linux Engineer/Administrator to deliver technical support for employees and customers. The ideal candidate will have a passion for Linux, strong customer support experience, and an undergraduate degree in a technical field.

AV Desktop / Helpdesk Support Engineer – seeking a technically proficient AV guru to support integrated AV systems. You will also support a team of AV field service engineers and act as the go-to person to help find solutions to any issue. Support a team of AV field service engineers as the go-to

This is a great opportunity for someone with strong end-user support experience to join a collaborative IT function, supporting a modern Microsoft-based environment. Support backups, restores, and basic security processes. We’re working with a well-established organisation looking for a Desktop.

Strong experience in desktop / end-user support, ideally in a fast-paced environment. Provide on-site 1st-2nd line support across desktops, laptops, mobile devices, and peripherals. Manage, configure, and support devices through.

Perform hands‑on fixes at the desktop level, including installing and upgrading software, implementing file backups, and configuring systems and applications. Experience with desktop operating systems including Microsoft, and Mac OS X. Extensive application support experience.

The onsite support engineer will provide technical support for all End User Computing devices (Laptop, Desktop and mobility) for office-based staff at site, including leading on the resolution of incidents, problems, requests, in order to achieve high standards of customer service and deliver optimu

This is an opportunity for an Linux Engineer/Administrator with a passion for Linux and Customer Success to build a career with Canonical and support the technical needs of customers leveraging Ubuntu and open source products. You will be accountable for delivering an outstanding technical support e

Our client is a top-tier, globally recognised investment organisation with a reputation for excellence, innovation, and speed of execution and they are currently seeking an ambitious Desktop Support Engineer to join their London HQ. Solid understanding of desktop support best practice, hardware, and

A leading game development studio in London seeks a talented Desktop Support to provide first-line technical support in a busy environment. Ideal candidates will have over 3 years of IT support experience and expertise in Microsoft 10 and Active Directory.

A prestigious university in Greater London is seeking a Senior Desktop Engineer to provide first-class user experience for staff and students. In this full-time, indefinite contract role, you will support desktop technology needs and act as an escalation point for junior team members.

A leading recruitment agency is seeking an experienced Desktop Engineer for a Further Education College in West Yorkshire. This full-time permanent role involves providing first point of contact technical support to staff and students, managing small IT projects, and maintaining IT equipment. The id

If you’ve also worked in the following roles, we’d also like to hear from you: IT Helpdesk Analyst, Technical Support Engineer, IT Technician, Deskside Support Technician, Second Line Support, Service Desk Analyst, IT Support Technician, 2nd Line IT Engineer. As an Onsite IT Support Engineer / 2

We have a current opportunity for a Trading Floor Desktop Support Engineer on a permanent basis. Work closely with infrastructure, network, app support, and dev engineering teams. Provide L1/L2 desktop and application support to traders and other front‑office users.

Support all users in this global investment firm as part of a small IT team that covers all IT issues. You’ll need to be ready to support anything from fixing a printer through to writing PowerShell scripts to automate frustrating monotonous tasks. Information Technology and Engineering.

A global financial services firm is seeking a motivated Branch Support Engineer to provide hands-on desktop and infrastructure support. Responsibilities include daily technical support, incident management, and collaboration with IT teams on strategic initiatives. The ideal candidate will have 3+ ye

System Engineering / Systems Administration. Strong Windows 10 support and configuration skills.

Providing clear, friendly support to staff and students face-to-face. Logging and managing support tickets in coordination with the wider service desk team. Solid experience in on-site IT support (around 3+ years).

IT support, helpdesk support, or desktop engineering. About the Role – Desktop Support Engineer (Entry Level). Entry-Level Desktop Support Engineer.

My client are seeking a versatile Desktop Support Engineer to join their internal IT Support team. Desktop / End User Support Engineer - Trading - £70,000-£100,000 + Bonus. Desktop / End User Support Engineer – Trading.

A leading recruitment firm seeks an experienced Desktop Support Engineer in Greater London. Candidates should possess strong knowledge of Microsoft products, experience with general IT support, and excellent communication skills.

Gap personnel are proud to be working together with a largest global manufacturer of Lead-Acid and Lithium-ion batteries based in Swindon, who are currently looking for 2 Warehouse Operatives to support busy Manufacturing company.

A Junior IT Support Analyst to join a busy Manchester-based IT Operations team. Provide deskside and service-desk support. Set up laptops, desktops, and mobile devices.

Working closely with senior analysts and the wider infrastructure team, you will provide deskside support across hardware, applications and collaboration technology, while also delivering 2nd line support for the firm’s document management platform (iManage). Join a collaborative IT support team d