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Desktop Support Engineer - Maidenhead - Service Desk Engineer Are you a skilled IT professional with a passion for solving technical challenges and delivering exceptional client service? We're looking for a 2nd Line Field Engineer to join our dynamic team, providing on-site and remote support while acting as an escalation point for our Service Desk Engineers. Key Responsibilities: • Deliver technical support to clients both on-site and remotely., • Act as an escalation point for Service Desk Engineers, ensuring issues are resolved efficiently., • Install, maintain, and troubleshoot hardware/software in line with company standards., • Reconfigure systems and perform upgrades as required., • Prioritise and respond to technical queries to meet KPIs and customer expectations., • Log all activity in the CRM system following established procedures., • Maintain accurate and up-to-date client site documentation., • Participate in out-of-hours support on a rota basis., • Uphold information security standards in line with our ISMS policies., • Proactively develop your technical skills through self-study., • Manage your support queue professionally, resolving calls in line with SLAs., • Build strong relationships with clients and team members. Essential: • Proven experience as a Service Desk Engineer., • Strong knowledge of Microsoft Windows Server/Desktop environments., • Experience with Microsoft 365, Backup/DRaaS, Azure Active Directory & IaaS., • Understanding of networking technologies (TCP/IP, Firewall, Routing/Switching). Desktop Support Engineer - Maidenhead - Service Desk Engineer Desktop Support Engineer - Maidenhead - Service Desk Engineer Desktop Support Engineer - Maidenhead - Service Desk Engineer

IT Support Engineer | £32,000 DoE + Benefits Location: Berkshire The Opportunity A fantastic opportunity has become available for an IT Support Engineer to join a leading MSP delivering IT support. This role offers a varied position where you will support multiple school sites, ensuring reliable IT systems while helping staff and students make the most of their technology. You will play a key role in maintaining IT infrastructure, resolving technical issues, and assisting schools in improving their overall use of digital tools to support teaching and learning. Experience & Skills * Previous experience in an IT support role such as ICT Technician, Service Desk Analyst, or 2nd Line Support. * Strong troubleshooting and problem-solving abilities across hardware, software, and networking. * Knowledge of Microsoft 365, Windows environments, and common user applications. * Experience supporting desktop devices, printers, and classroom technology. * Ability to communicate technical information clearly to non-technical users. * Well organised with the ability to work independently and manage priorities. Experience within an education environment would be beneficial but is not essential. Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.

Job Title: Onsite Engineer / IT Service System Engineer Contract Type: Fixed Term Contract Key Purpose of Division: The mission of the IT Division is to deliver “best-in-class” Digital and IT services to our customers and end-users enabling business growth, and Digital “cost-to-serve” Overall Job Purpose: • Working directly for the IT Service Operations Manager, the System Engineer will provide desktop support for all users., • Act within the ITIL framework across all processes., • Deal with all requests and incidents raised by users in LPUK, including managing hardware requirements. Key Responsibilities: • Support the end-to-end operational service delivery to all LPUK customers and, • users, to ensure quality and consistency of service is provided using best practice, • service management aligned processes and procedures., • Support and facilitate the agreed and appropriate measurement and reporting in, • all aspects of IT Desktop Support, ensuring KPIs and metrics are maintained and, • aligned with ITIL., • Follow the daily operation of the desktop support processes to ensure good, • execution and compliance, identify, and report any incompliance or cross, • technology process improvement initiatives., • Ensure that the appropriate incident and problem notification and escalation, • process and matrices are followed and escalate to a manager where appropriate., • Monitor the daily operation of the desktop support processes to ensure good, • execution and compliance, identify, and report any incompliance or cross, • technology process improvement initiatives., • Support the IT Service Operations Manager to achieve quality service delivery to, • customers and users and to ensure there is suitable business prioritisation of, • incidents and problems. Desirable Education & Technical Ability: • Desktop Support and/or 1st line expertise – ability to support end users directly., • Excellent verbal and written communication skills. Able to communicate clearly, • and appropriately for a range of audiences. Ability to articulate complex issues, • and recommendations., • Excellent organizational and time management skills with the ability to prioritize, • work effectively., • Sound decision making skills and the ability to work under pressure., • A positive proactive approach to maintaining and improving services., • Fluent in business English – written and verbal., • Financial Services’ experience advantageous., • Degree educated or equivalent experience., • ITIL v3 or v4 Foundation., • PRINCE2 Foundation and Practitioner / Agile – Scrum Master desirable., • Full current driving license required., • Flexibility to travel and work at other locations where required., • LeasePlan expects all employees to keep up to date and adhere to LeasePlan, • policies and procedures. Desired Previous Work Experience: • Experience in working in service delivery teams, desktop support teams, and service desk disciplines., • Maintaining, and following ITIL processes., • Maintaining strong and effective relationships with teams, customers, and partners and delivering excellent customer service., • Working with multiple teams and suppliers to resolve incidents and problems., • Monitoring and reporting against agreed SLAs, KPIs and delivering BAU objectives., • Experience in working with offshore service providers., • Experience of influencing and driving change and improvement., • Service Transition expertise – ability to support the transition from project/development into application support/BAU., • Flexible with proven ability to manage multiple tasks, prioritise work effectively and independently, and meet deadlines.

Job Title: IT Service System Engineer / Onsite Engineer Contract Type: Fixed Term Contract Key Purpose of Division: The mission of the IT Division is to deliver “best-in-class” Digital and IT services to our customers and end-users enabling business growth, and Digital “cost-to-serve” Overall Job Purpose: • Working directly for the IT Service Operations Manager, the System Engineer will provide desktop support for all users., • Act within the ITIL framework across all processes., • Deal with all requests and incidents raised by users in LPUK, including managing hardware requirements. Key Responsibilities: • Support the end-to-end operational service delivery to all LPUK customers and, • users, to ensure quality and consistency of service is provided using best practice, • service management aligned processes and procedures., • Support and facilitate the agreed and appropriate measurement and reporting in, • all aspects of IT Desktop Support, ensuring KPIs and metrics are maintained and, • aligned with ITIL., • Follow the daily operation of the desktop support processes to ensure good, • execution and compliance, identify, and report any incompliance or cross, • technology process improvement initiatives., • Ensure that the appropriate incident and problem notification and escalation, • process and matrices are followed and escalate to a manager where appropriate., • Monitor the daily operation of the desktop support processes to ensure good, • execution and compliance, identify, and report any incompliance or cross, • technology process improvement initiatives., • Support the IT Service Operations Manager to achieve quality service delivery to, • customers and users and to ensure there is suitable business prioritisation of, • incidents and problems. Desirable Education & Technical Ability: • Desktop Support and/or 1st line expertise – ability to support end users directly., • Excellent verbal and written communication skills. Able to communicate clearly, • and appropriately for a range of audiences. Ability to articulate complex issues, • and recommendations., • Excellent organizational and time management skills with the ability to prioritize, • work effectively., • Sound decision making skills and the ability to work under pressure., • A positive proactive approach to maintaining and improving services., • Fluent in business English – written and verbal., • Financial Services’ experience advantageous., • Degree educated or equivalent experience., • ITIL v3 or v4 Foundation., • PRINCE2 Foundation and Practitioner / Agile – Scrum Master desirable., • Full current driving license required., • Flexibility to travel and work at other locations where required., • LeasePlan expects all employees to keep up to date and adhere to LeasePlan, • policies and procedures. Desired Previous Work Experience: • Experience in working in service delivery teams, desktop support teams, and service desk disciplines., • Maintaining, and following ITIL processes., • Maintaining strong and effective relationships with teams, customers, and partners and delivering excellent customer service., • Working with multiple teams and suppliers to resolve incidents and problems., • Monitoring and reporting against agreed SLAs, KPIs and delivering BAU objectives., • Experience in working with offshore service providers., • Experience of influencing and driving change and improvement., • Service Transition expertise – ability to support the transition from project/development into application support/BAU., • Flexible with proven ability to manage multiple tasks, prioritise work effectively and independently, and meet deadlines.

Keywords:IT Support, IT Technician, IT Support Technician, Support Engineer, Desktop Support, 1st Line Support, 2nd Line Support, First Line Support, Second Line Support, Trainee IT Technician, Trainee IT Support Technician, Graduate IT, No Experience Required, Helpdesk, IT Trainee, Trainee IT Supp

We are seeking a highly motivated and customer‑focused Trading Floor Desktop Support Engineer to support a high‑pressure front‑office environment. We have a current opportunity for a Trading Floor Desktop Support Engineer on a permanent basis. Work closely with infrastructure, network, app sup

We are seeking an desktop support engineer to join a dynamic technology team in a fast-paced financial environment. You’ll be part of a small, collaborative team handling 1st and 2nd line incidents and requests, while working closely with senior engineers on more complex issues. Deliver end-user s

A leading AV solutions provider is seeking an experienced AV Desktop / Helpdesk Support Engineer in the UK. The role involves managing ticket systems, supporting field engineers, and ensuring timely resolution of client issues.

A technology services company in Hull is seeking a proactive Desktop Support Engineer to deliver exceptional end-user support. This role involves 1st-2nd line support across desktops and laptops, managing devices through Microsoft Intune, and troubleshooting hardware issues.

If you are an experienced 2nd line Support Engineer or Desktop Engineer with previous experience of supporting Apple Mac users, we have an exciting opportunity we would like to discuss with you. Apple Mac Support (enterprise level). Remote support Experience of working in different time zones.

A global quantitative trading firm is seeking a London Support Engineer to join the London Support team. This role involves providing support for all teams in a dynamic trade floor environment, focusing on desktop and application support across a variety of technologies. Candidates should have at le

A leading financial technology firm in the United Kingdom is looking for a versatile Desktop / End User Support Engineer to join their internal IT Support team. The ideal candidate will have strong 1st and 2nd line support experience, inclusive of Windows 10/11 and Office365.

A leading open source tech firm in London seeks a Linux Engineer/Administrator to deliver technical support for employees and customers. The ideal candidate will have a passion for Linux, strong customer support experience, and an undergraduate degree in a technical field.

Our client is a top-tier, globally recognised investment organisation with a reputation for excellence, innovation, and speed of execution and they are currently seeking an ambitious Desktop Support Engineer to join their London HQ. Solid understanding of desktop support best practice, hardware, and

A prestigious university in Greater London is seeking a Senior Desktop Engineer to provide first-class user experience for staff and students. In this full-time, indefinite contract role, you will support desktop technology needs and act as an escalation point for junior team members.

A leading recruitment agency is seeking an experienced Desktop Engineer for a Further Education College in West Yorkshire. This full-time permanent role involves providing first point of contact technical support to staff and students, managing small IT projects, and maintaining IT equipment. The id

A leading game development studio in London seeks a talented Desktop Support to provide first-line technical support in a busy environment. Ideal candidates will have over 3 years of IT support experience and expertise in Microsoft 10 and Active Directory.

If you’ve also worked in the following roles, we’d also like to hear from you: IT Helpdesk Analyst, Technical Support Engineer, IT Technician, Deskside Support Technician, Second Line Support, Service Desk Analyst, IT Support Technician, 2nd Line IT Engineer. We have a fantastic new job opportun

We have a current opportunity for a Trading Floor Desktop Support Engineer on a permanent basis. Provide L1/L2 desktop and application support to traders and other front‑office users. Work closely with infrastructure, network, app support, and dev engineering teams.

Support all users in this global investment firm as part of a small IT team that covers all IT issues. You’ll need to be ready to support anything from fixing a printer through to writing PowerShell scripts to automate frustrating monotonous tasks. Information Technology and Engineering.

Our client is looking for a Desktop Support Engineer available on-site in central London to keep business running as usual for a short-term project, with an expected duration of 4 weeks. If you have strong experience in 2nd line support across a Windows/Mac environment and are available to start imm

Perform hands‑on fixes at the desktop level, including installing and upgrading software, implementing file backups, and configuring systems and applications. Experience with desktop operating systems including Microsoft, and Mac OS X. Extensive application support experience.

This is a great opportunity for someone with strong end-user support experience to join a collaborative IT function, supporting a modern Microsoft-based environment. Support backups, restores, and basic security processes. We’re working with a well-established organisation looking for a Desktop.

Strong experience in desktop / end-user support, ideally in a fast-paced environment. Provide on-site 1st-2nd line support across desktops, laptops, mobile devices, and peripherals. Manage, configure, and support devices through.

This is an opportunity for an Linux Engineer/Administrator with a passion for Linux and Customer Success to build a career with Canonical and support the technical needs of customers leveraging Ubuntu and open source products. You will be accountable for delivering an outstanding technical support e

The onsite support engineer will provide technical support for all End User Computing devices (Laptop, Desktop and mobility) for office-based staff at site, including leading on the resolution of incidents, problems, requests, in order to achieve high standards of customer service and deliver optimu

A well-established global communications organisation is seeking an experienced Desktop Support Engineer to join their UK operations on a 12‑month contract. Desktop Support or Service Desk experience. This role blends hands‑on technical desktop expertise with exceptional customer service, includ

AV Desktop / Helpdesk Support Engineer – seeking a technically proficient AV guru to support integrated AV systems. You will also support a team of AV field service engineers and act as the go-to person to help find solutions to any issue. Support a team of AV field service engineers as the go-to

A global IT solutions provider located in Ciudad de México is seeking a Desktop Support Engineer. Successful candidates will have a strong knowledge of computer hardware and desktop operating systems, along with excellent communication skills and the ability to work under pressure.

A leading IT services provider in Greater London seeks a Desktop Support Technician to deliver on-site assistance. Responsibilities include supporting desktops, troubleshooting issues, and maintaining documentation. The role requires effective communication skills and a flexible schedule for after-h

Desktop Support Engineer, West End, London. Network support and troubleshooting, including cabling, switches and WAN connectivity. Desktop and laptop hardware refresh program.

Desktop Support Engineer – 1st and 2nd Line – Kingston, Surrey – Hybrid - £45,000. The ideal candidate will have previous experience as a Service Desk Analyst or IT Support Engineer. A highly successful and rapidly growing business based in Kingston, Surrey are looking for a personable IT Sup

A market-leading financial services firm in Central London is seeking a Support Engineer (Desktop Support Engineer) to provide 1st and 2nd line support services.

Desktop Support Engineer / 2nd Line Technical Support Technician. Get notified about new Desktop Support Engineer jobs in. Supporting setting up desktops and troubleshoot, repair and maintain computer equipment (e.

A leading IT service provider in the UK is seeking an Entry-Level Desktop Support Engineer. In this role, you will provide IT support and troubleshoot hardware and software issues for end-users.

This role involves providing IT support and exceptional customer service in a fast-paced environment.

Responsibilities include delivering 2nd Line Support and collaborating with both internal teams and vendors to manage technology solutions. Candidates should have extensive experience in desktop management and provide exceptional customer service.

A global financial services firm is seeking a motivated Branch Support Engineer to provide hands-on desktop and infrastructure support. The ideal candidate will have 3+ years of IT support experience in a financial environment, with strong knowledge of Windows 11 and Office 365. Responsibilities inc

System Engineering / Systems Administration. Strong Windows 10 support and configuration skills.

Logging and managing support tickets in coordination with the wider service desk team. Solid experience in on-site IT support (around 3+ years). Previous experience providing IT support within schools or other education settings.

A leading recruitment firm seeks an experienced Desktop Support Engineer in Greater London. Candidates should possess strong knowledge of Microsoft products, experience with general IT support, and excellent communication skills.

My client are seeking a versatile Desktop Support Engineer to join their internal IT Support team. Desktop / End User Support Engineer - Trading - £70,000-£100,000 + Bonus. Desktop / End User Support Engineer – Trading.

IT support, helpdesk support, or desktop engineering. About the Role – Desktop Support Engineer (Entry Level). Entry-Level Desktop Support Engineer.

I'm looking for a Lead Desktop Support Engineer with front office experience to join one of our leading London based trading clients. Working in a small but scaling team, this role covers all levels of internal desktop support, including working closely with traders and senior business stakeholders.

A leading IT service provider in Greater London is seeking a skilled IT Support Specialist.

A global Consultancy in Greater London is seeking a skilled Desktop Support Engineer to provide comprehensive support within a Microsoft environment.

Key Responsibilities Provide break/fix support for printers, MFPs, laptops, desktops, and associated hardware. Hands-on experience providing desk side support (L1) for Windows environments. Experience with hands-and-feet network support, including replacing switches, patching, and hardware swaps.

IT Field Support Engineer (1st & 2nd Line) Hours: Monday – Friday, 8:30 am – 5:00 pm Location: Based in Stoke-on-Trent (with regular travel to our dealership sites) Are you a proactive tech-troubleshooter who loves being out in the field rather than stuck behind a desk all day? Holdcroft Motor G