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IT/Cloud Technician (Caerphilly) Job Title: IT/Cloud Technician - 1st Line Support Location: Caerphilly, Wales Salary: £28,000-£30,000 + Tax Free Annual Company Bonus Job Type: Full-time, Permanent Company Description: Perfect Path Recruitment is a specialist agency, partnering with a leading IT service provider in Caerphilly. This innovative, employee-owned business is renowned for its focus on staff development, collaborative culture, and a commitment to shared success. They deliver full-cycle IT services and support to a diverse range of clients across multiple sectors. Job Description: Are you an experienced IT/Cloud Technician looking to join a dynamic and supportive team? We are seeking a skilled individual to join a busy IT Helpdesk, providing exceptional remote and telephone 1st line support to a wide client base. This varied role requires a hands-on approach and a passion for technology. You will be responsible for troubleshooting hardware and software issues, managing client queries, and contributing to a knowledge-sharing environment. Key Responsibilities: • Provide 1st and 2nd line IT support via phone, email, and remote tools., • Troubleshoot and resolve issues related to Microsoft Desktop and Server Operating Systems., • Perform Microsoft 365 Administration and Cloud troubleshooting., • Configure and maintain PC hardware., • Deliver outstanding customer service and build strong client relationships., • Contribute to team growth through knowledge sharing and collaboration. Required Skills & Experience: • Proven experience in a 1st line support or IT Helpdesk role., • Strong working knowledge of Microsoft 365, Windows OS, and Active Directory., • Experience with PC hardware setup and maintenance., • Excellent communication and problem-solving skills., • A 'hands-on' approach and a proactive attitude towards learning., • A COMPTIA or MCP qualification (or evidence of working towards one) is highly desirable., • A valid UK Driving Licence and access to your own vehicle are essential. Benefits: • Clear career progression and salary growth opportunities., • Profit-related bonus., • Life Cover., • 24/7 access to a GP and well-being services., • Opportunities for technical training and formal certifications., • Supportive, collaborative, and employee-focused culture. How to Apply: If you have the skills and passion to thrive in this role, apply today. We are looking for candidates who are ready to invest in their future and grow with a company that truly values its people

A global technology company based in Scotland is seeking a Desktop Support Analyst. This role involves diagnosing and resolving desktop and laptop incidents, ongoing hardware and software support, and providing customer service.

A leading staffing agency in the United Kingdom is seeking a skilled Desktop Support Engineer for a temporary 2-month contract. This opportunity involves conducting audits of desktop systems across various locations, providing hands-on technical support, and troubleshooting hardware/software issues.

Desktop Support Engineer (DSS). Preferred Certifications: MCSA (Win 7 Enterprise Desktop Support) & ITIL Foundation / Intermediate. Deskside Support will provide incident and request management support to all end user devices.

Provided end-to-end technical support for desktop and laptop systems, including. Delivered support using tools such as. EUC tools and supported applications such as.

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Vehicle Collection & Delivery DriverResponse-able Solutions Ltd are the UKs leading and most prestigious vehicle logistic company for both driven and transported vehicles in the UK, providing a professional first-class service to our customers Nationwide.Due to exceptional gro

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Starting on £33,000 you will increase £1,000 each time after completing 6 and 12 months of service to £35,000 per annumRole summary:To deliver customers products to the required premises ensuring all cu

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