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Web & Digital Services OfficerCentral London - Hybrid£39,000 paThe Client:Is a membership and regulator for the Veterinary Industry. As a regulator, they set, uphold and advance veterinary standards, who promote, encourage and advance the study and practice of the art and science of veterinary surgery and medicine. All done in the interests of animal health and welfare, and in the wider public interest.The Role:Reporting to the Website Manager, you will provide web and digital technical support to the Communications team in the delivery of our online and digital communications activities. The main focus of the role will be to provide technical expertise in the ongoing development and integration of the website and digital communications channels, in analytics and in SEO. You will also take the lead in producing news and marketing emails each month.We are a busy team undergoing a period of development and change for our website; as such this role has scope for development within our expanding team.Key responsibilities • Work with the Website Manager to ensure the websites are fully operational at all times., • Build a strong relationship with our web development agency, translating business needs into clear, actionable requirements., • Keep informed of web and mobile UX best practice, proactively suggesting improvements and sharing insight to support better digital decision-making., • Work collaboratively across internal teams and with specialist external agencies to design and implement new digital communications tools., • Help optimise organic search visibility and on-site search functionality to deliver a seamless, intuitive content-discovery experience., • Use website analytics to evaluate performance, produce meaningful reports and recommend improvements based on user insight., • Work with the Website Manager and IT department to ensure compliance with accessibility, privacy, data protection and security requirements., • Carry out usability testing and UAT to validate changes across the website and digital channels., • Support the work of our web content team and departmental web editors, including CMS training., • Develop and optimise accessible email newsletters that support engagement and campaign performance across channels., • Support other areas of work in the Communications Department, as and when required.Required skills, knowledge and experience, • Demonstrable knowledge of HTML, CSS and responsive design., • Working knowledge of JavaScript and PHP., • A good understanding of UX and UI principles, with the ability to apply these to improve usability, accessibility, and overall user journeys., • Experience working effectively with third-party web or digital agencies, including briefing requirements, reviewing and quality-assuring deliverables, and proactively identifying and resolving issues to support successful project delivery., • Experience supporting users across departments within a CMS, with an understanding of website structure and content organisation. Drupal experience is highly desirable, with transferable CMS skills welcomed., • Strong experience using web analytics and reporting tools — including Google Analytics and Google Tag Manager — to monitor website performance, help maintain accurate tracking, and produce clear, regular reports and dashboards in Looker Studio that support insight-led improvements., • HTML email development skills, with experience producing accessible and optimised email templates from provided designs, applying responsive techniques where appropriate and following established best practice., • Good time and task management skills, with the ability to manage multiple priorities and meet deadlines in a busy digital environment., • Strong written and verbal communication skills, with the ability to explain technical concepts clearly and work collaboratively with a range of stakeholders.Morgan Spencer – Your Career, Our ExpertiseMorgan Spencer is one of London’s leading Executive Secretarial and Business Support recruitment consultancies, connecting high-calibre professionals with outstanding opportunities.Equal OpportunitiesMorgan Spencer is committed to equality, diversity and inclusion and welcomes applications from all suitably qualified candidates.Confidentiality & GDPRAll applications are handled in strict confidence and in full compliance with UK GDPR. Your information will be used solely for recruitment purposes and will not be shared without your consent.Morgan Spencer Limited, registered in England & Wales No: 4254114.

Eden Brown Synergy are working with a Government Department who are looking for an experienced Knowledge Systems Manager for 12 months. The role is full time, to start ASAP and paying £41.92 Umbrella per hour (inside IR35) PAYE options are available. The role is hybrid (3 days a week on site 2 days at home) and based in Westminster. The role: Reporting to the Head of Knowledge, the role takes operational responsibility and ownership of department's current Knowledge Systems used across the department and wider civil service. Key responsibilities: • Leading the team who own and maintain the department's knowledge systems (three document and legal knowledge search platforms using SharePoint, WordPress and Sitecore technologies and a document automation tool), including line management responsibilities, establishing clear priorities and setting performance and project objectives for the team., • Working with system users and content creators, to ensure the systems are effective and content meets needs, including accessibility requirements., • Finding innovative ways to make use of the systems currently available to meet the changing needs of the organisation., • Project managing improvements to our current systems and working with a variety of stakeholders to achieve effective outcomes and value for money., • Building and maintaining strong relationships with internal and external technology experts and acting as the link between these experts and system users., • Working across K&I and wider Knowledge and Learning Communities to support and engage users across the department, including delivering training., • Contributing to K&I projects which benefit from a systems perspective and ensuring that conversations across the group which involves knowledge systems are joined up so that the Division work in a collaborative way., • Supporting senior stakeholders (including Board level) in their strategic work to design the future direction of department's knowledge and learning systems to ensure they support a national department and are fit for the future., • Ensuring that all activities are aligned with the department's priorities, strategies and cross-government policies relating to information and data management, • Expert insight on technological changes and knowledge management to ensure that the department's remains up to date with current best practice., • Acting as the conduit between Digital and K&I colleagues to facilitate the embedding of legal technology and advancements (for example in the field of AI) into our knowledge systems., • Identifying gaps in the current systems offer and working with legal teams, Digital and K&I to understand and plan to meet gaps., • Project Management, • Line management, • Knowledge systems experience Thank you Charlotte Eden Brown Synergy is an equal opportunities employer. Eden Brown Limited is a limited company registered in England and Wales with registered number 3643845. Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.

Python Developer - Insurance Analytics Location - London with hybrid working as per departmental requirements (currently a MINIMUM of 40% (2 days per week). LCP is an award-winning actuarial and analytics consultancy providing market-leading capabilities and advice across pensions and financial services, energy, health, and analytics. We use powerful analytics fused with human expertise to shape a more positive future. We have an exciting opportunity to join our Insurance Analytics team as a Python Developer. You will play a leading role in the continued development of InsurSight, our award-winning SaaS platform. InsurSight was launched in April 2020 and is currently used to assess over £200bn of non-life insurance business. We are expanding the team to help us support our expanding client base whilst delivering our exciting plans to develop the platform further. You’ll work within our backend team to help shape the direction of how we use Python within InsurSight, focussing on feature development, performance, maintainability, and tighter integration of our C# and Python backend codebases. You will also support and mentor less experienced developers, conduct code reviews, and take ownership of key technical challenges - particularly where large datasets and performance bottlenecks are involved. Our team consists of: • 1 Product manager, • 4 C# developers, • 2 Python developers, • 1 Actuarial data scientist, • 2 Front end developers, • 1 DevOps and site reliability engineer Key Responsibilities: • Provide Python development expertise on new InsurSight features, ensuring performance, scalability and maintainability, • Help with further integration between our C# and Python codebases, rewriting or restructuring code where needed to reduce inefficiencies and improve cohesion, • Optimise performance of complex data and analytics workflows, including calculations on larger datasets (e.g. on 4GB+ datasets), • Review and provide feedback on code written by other developers, support mentoring and skill development across the team, • Champion best practices in software engineering including testing, version control, CI/CD, and OOP, • Collaborate with actuaries, analysts and data scientists to deliver technically robust, industry-relevant features, • Research and prototype new technologies to support innovation and continuous improvement, • Strong Python development experience, with a track record of writing production-grade, maintainable code, • Experience working with large datasets and performance-critical workloads, • Familiarity with Azure PaaS/SaaS tools (e.g. Azure Functions, Batch, Blob/Table/Queue Storage), and CosmosDB, • Comfort with software-engineering best practices: automated testing, version control, CI/CD, OOP, • Proactive, problem-solving mindset with a focus on performance and user experience, • Exposure to actuarial or non-life insurance analytics, or an interest in domain-rich environment What’s in it for you? Take a look at our Glassdoor and Career stories pages to see why our people love being here! As well as joining a certified B-Corp, multi-award winning, fun, collaborative, people first organisation where your personal and professional skills will be developed to make you the best you can be, we offer an attractive benefits package designed to promote your overall wellbeing so that you are able to perform to your full potential both in and out of work. Currently our core benefits package includes: For you: • Hybrid working (see top of the advert for details), • Professional study support (where applicable), • Life assurance, • Income protection, • 26 days annual leave (pro-rata for part-time working) plus bank holidays (most of which can be taken flexibly!) with options to buy & sell holiday, • Private medical insurance, • Discounted gym memberships, critical illness and dental insurance through our flexible benefits, • Eye care vouchers, • Cycle to work scheme, • Competitive pension scheme, • Discretionary bonus scheme, • High street discounts We continuously strive to build an inclusive workplace where all forms of diversity are valued, including age, background, disability, gender, gender identity, gender expression, race, religion or sexual orientation. LCP is committed to making our opportunities accessible to all and would welcome you getting in touch to let us know if an adjustment can be made to help with your application. This may be extra time for assessments, pre-interview site visits, interview structure or questions, or asking us about building accessibility. Whatever it may be, please get in touch via our dedicated email address - [email protected] to discuss how we can support you with your application. Recruitment agencies LCP operates a Preferred Supplier List (PSL) for recruitment agencies which is reviewed annually. We do not accept unsolicited CVs or candidate profiles from agencies who are not part of our current PSL. LCP only pay agency fees where we have a signed agreement in place, and the agency has been instructed by a member of our recruitment team to supply CVs via the Applicant Tracking System (ATS) for a legitimate, open vacancy. If this process is not adhered to, LCP reserve the ri

We’re seeking a UK-based PHP Full Stack Software Engineer to support the continued growth of our sustainability and digital learning platforms. You’ll be a hands-on developer who enjoys building modern, responsive user experiences, writing clean, scalable code, and collaborating closely with designers and cross-functional teams. This is an opportunity to contribute to platforms that deliver meaningful impact at scale, improving the learning experience for thousands of users. The Role at a Glance: PHP Full Stack Software Engineer Old Street, London / Hybrid Working / 1 day a week in the office £70,000 - £80,000 Plus fantastic benefits: 8% employer pension contribution, mental health support, fitness allowance, enhanced maternity/paternity pay, volunteer days, and more… Permanent - Full Time Product / Service: Sustainability Consultancy; Training & Events Culture: Close knit, small and agile company, flat hierarchy, direct communication with director and hiring managers alike Heads-Up – We really value a short intro covering note :-) Closing Date: 22nd May Who we are: Action Sustainability is a leading consultancy with the aim of inspiring sustainable business. Our team comprises 60+ full and part-time employees and associates. Many of our clients are sector leaders on sustainability and supply chain issues, and we are proud of our reputation for leading the thinking in this area. Action Sustainability drives lasting change through innovative technology, expert advisory, and award-winning learning solutions. We partner with leading organisations, including the NHS and Houses of Parliament, to create measurable impact across industries. An accredited Living Wage employer, we’ve been recognised by Best Companies with a 'One to Watch' status for our commitment to an outstanding workplace. About the Role: This is a hands-on development role focused on delivering high-quality front-end experiences alongside robust PHP-based functionality. You’ll work closely with designers and stakeholders to bring user experiences to life, while contributing to the ongoing development and optimisation of our Moodle-based platforms. We make extensive use of AI-assisted development tools and are continuing to expand this across the team, so you’ll play a part in shaping how these are used effectively. Key Responsibilities: You will collaborate with designers to translate detailed front-end specifications into high-quality web pages, building modern, responsive interfaces that enhance user experience. You will write clean, reusable code across both front-end and PHP components, while contributing to code reviews and supporting other developers where needed. You will take ownership of software quality, ensuring best practices are followed across development, testing, and performance optimisation, including writing and maintaining unit and Behat tests. System Management & Support: You will troubleshoot issues and optimise applications to ensure performance, scalability, and reliability across platforms. You will ensure systems meet accessibility standards, GDPR requirements, and data protection best practices, while supporting QA processes and maintaining data integrity. Collaboration & Stakeholder Management: You will work as part of a cross-functional team alongside engineers, product designers, and product managers, contributing to all stages of the agile development lifecycle. You will engage with wider stakeholders including Learning Technologists, Sustainability Consultants, and Designers, providing technical guidance and translating requirements into effective solutions. Continuous Improvement: You will stay up to date with modern front-end technologies, particularly HTML, CSS, and JavaScript, and proactively suggest improvements to user experience and development practices. You will contribute to the evolution of AI-assisted development within the team, helping to identify opportunities for efficiency and quality improvements. Essential Requirements: You must have UK work authorisation and strong English communication skills, alongside 3–5 years of commercial front-end development experience. You’ll bring strong technical capability across HTML, CSS3, and JavaScript, with experience working with relational databases such as MySQL or PostgreSQL, and confidence using Git for version control. Experience with Bootstrap, Ajax, and jQuery is important, alongside a solid understanding of writing optimised, maintainable code. Professional Skills: You are a strong problem-solver who can optimise code and troubleshoot effectively. You communicate clearly, work well with others, and are comfortable managing multiple priorities in a collaborative environment. Desirable Skills: Experience with Moodle would be highly beneficial, along with familiarity with Docker, cloud platforms, CI/CD pipelines, and Linux environments. Knowledge of authentication protocols, WordPress, or additional programming languages would be advantageous, as would any exposure to AI-assisted coding tools or project management practices. What’s on Offer: • A competitive salary of £70,000 - £80,000, • 25 days + 8 statutory holidays, plus an extra day for your birthday, • Hybrid working, • 8% employer pension contribution, • Profit share scheme and discretionary bonus, • Fitness allowance, • Enhanced maternity/paternity pay and childcare schemes, • Access to our vibrant Old Street office with lounge, café bar, gym, and rooftop terrace, • Ongoing professional development tailored to your career goals Apply today and be part of a team using technology to drive real-world sustainability impact. Application notice... We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.

Junior User Researcher (UCD Experience required) Remote (with occasional UK travel - approx. 2-3 days per month in London) £310 per day | Inside IR35 Initial 7 months with strong extension potential SC eligibility required - 5 years of UK Residency About the role I'm working with a key consultancy client that's looking to bring in an enthusiastic Junior User Researcher to support the delivery of impactful, user-centred digital services.You'll be embedded within a multi-disciplinary Agile team, collaborating closely with product managers, designers, developers and stakeholders to understand real user needs and translate insight into meaningful service improvements. This is a great opportunity if you're early in your user research career and want hands-on experience working to GDS standards within a well-supported delivery environment. I am looking for candidates who can evidence applied UCD practice within digital service or product teams - specifically hands-on usability testing, close collaboration with designers, iteration on prototypes, and the use of recognised UCD tooling. I am not aren't looking for candidates skewed either towards research-only, academic research, or research support/operations, with limited visible evidence of end-to-end UCD delivery, design-adjacent working, or tool-based usability workflows. What you'll be doing In this role, you will: • Plan and support user-centred research activities across the delivery lifecycle, • Conduct qualitative and quantitative research such as interviews, usability testing and surveys, • Work alongside designers and delivery teams to shape research goals and test hypotheses, • Synthesise research findings into clear, actionable insights, • Communicate research outputs confidently through show-and-tells, playback sessions and written reports, • Ensure research activities align with GDS principles, ethics and accessibility standards, • Collaborate openly in Agile ceremonies and day-to-day team working To be a strong match, your CV must clearly demonstrate experience in the skills below. Applications that do not reference these skills may not be flagged as relevant, so please ensure they are clearly evidenced.You will bring: • A recent degree (BSc/MSc or equivalent) in a relevant subject such as psychology, HCI, design, social sciences, health sciences or similar, • Hands-on research experience, • Applied UCD practice within digital service or product teams - specifically hands-on usability testing, close collaboration with designers, iteration on prototypes, and the use of recognised UCD tooling., • Not research-only or just academic research but strong experience of end-to-end UCD delivery, • Experience conducting or supporting user interviews, usability testing or surveys, • Strong written and verbal communication skills - you're comfortable presenting insights to different audiences, • A genuine interest in understanding user behaviours, needs and contexts, • Experience working collaboratively within Agile or user-centred teams, • A basic understanding of research ethics, informed consent and data protection Desirable (not essential) It's a bonus if you have exposure to: • User research tools such as UserZoom, Optimal Workshop, Miro or Dovetail, • Usability testing methods, thematic analysis or affinity mapping, • Accessibility testing or remote research platforms This is a fantastic opportunity if you want to build real-world user research experience, work on meaningful digital services, and develop your career within a supportive consultancy environment that values learning, collaboration and quality research practice. Please ensure your CV clearly demonstrates your UCD, interview and delivery experience. Due to high application volumes, I may not be able to respond where this is not evident. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Fairfield School of Business (FSB) is a community-focused higher education provider with teaching locations in London, Birmingham, Leicester, and Sheffield. We provide high-quality, industry-relevant qualifications in business, criminology, counselling, and healthcare management for people who want to improve their professional and personal circumstances but have found that traditional education routes do not align with their current life and commitments. FSB’s mission is to facilitate increased accessibility to high-quality qualifications by providing transformational learning experiences that meet or exceed the renowned standards of UK education. Overall Purpose of the Role The Lecturer plays a key role in supporting the effective delivery and continuous development of teaching and learning. The post-holder will be responsible for planning, delivering and evaluating high-quality, innovative teaching that supports student engagement, achievement and progression. Working collaboratively with teaching and supporting staff members, the Lecturer will establish and maintain strong professional relationships and contribute to the team’s performance. The post-holder will participate in service planning, delivery, monitoring and review to support the ongoing improvement of academic provision and ensure a high standard of student support and customer care. They will also engage in relevant staff development and training opportunities to continually enhance their teaching practice and academic responsibilities. Key Responsibilities (including but not limited to): • Deliver high standards of teaching and learning, and monitor assessment processes in accordance with examination requirements:, • Produce schemes of work, lesson plans, assessment plans, learning materials and any other related activities that impact the effectiveness of learning, • Mark assignments by a specified deadline, • Assist in the identification of students’ individual needs and Act as a Personal Tutor to students, • Attend appropriate meetings between departments, • Provide and maintain records of formative and summative assessments of students’ learning, • Identify, share and embed good practice and resources in teaching, learning and assessment and course/subject leadership., • Produce digital material, webinars, lecture recordings, marketing material and/or any other related material as and when required, • Engage in the quality assurance process and demonstrate an understanding of the regulations associated with the awarding bodies, • Dissertation supervision of UG and PG students, • Maintain own continuing professional development, • Ensure compliance with the School’s Health and Safety policy, • Contribute to departmental, faculty, or company-wide working groups or committees as requested Essential • Experience teaching and learning at undergraduate, postgraduate or equivalent level, • Relevant Master’s degree, • Working towards or holding a Postgraduate Certificate in HE (PGCert) or equivalent., • Working towards or holding a Fellowship of the Higher Education Academy (FHEA)., • Strong organisational and record-keeping skills, • Experience of working with students within a Higher Education or Further Education setting, • Working towards or holding a PhD in a relevant discipline, • Working towards or holding a Senior Fellowship of the Higher Education Academy (SHEA)., • Experience supervising dissertations, • Experience in Module Leadership, • Experience in teaching research methods and supporting students in selecting research topics, • An understanding of the UK professional frameworks, • Working Pattern: 40 hours per week, on campus Work Location: In person, CR0 6BA

Robert Half Technology are assisting a market leading organisation to recruit a Front End Web Developer on a contract basis. Role The Front End Web Developer will develop and maintain high-quality, responsive user interfaces using React, modern JavaScript, HTML, and CSS. Build scalable, component-based front-end architectures for single-page applications. Translate UI/UX designs into clean, efficient, and maintainable code. Integrate and manage content-driven experiences using Payload CMS. Collaborate with designers, developers, and stakeholders to deliver seamless digital experiences. Develop responsive, accessible, and high-performing user interfaces across devices. Optimise application performance and ensure cross-browser compatibility. Identify, troubleshoot, and resolve front-end issues efficiently. Follow best practices in front-end development, including code quality, testing, and performance optimisation. Stay up to date with modern front-end technologies, tools, and CMS-driven architectures. Profile The Front End Web Developer will have strong experience with React and modern JavaScript (ES6+). Proven experience building and maintaining single-page applications. Hands-on experience with Payload CMS, including content modelling and API integration. Strong understanding of HTML, CSS, and component-based architecture. Ability to translate design concepts into production-ready front-end code. Strong knowledge of responsive design and cross-browser compatibility. Experience with performance optimisation techniques for modern web applications. Understanding of accessibility standards and best practices. Strong problem-solving skills with excellent attention to detail. Ability to work collaboratively in a fast-paced, team-oriented environment. * Experience with modern front-end tooling and workflows. Company Market leading organisation with offices in London Hybrid working Salary & Benefits The salary range/rates of pay is dependent upon your experience, qualifications or training. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:

The purpose of the job is to play a key role in delivering CIHT’s digital communications activity, with a particular focus on website editorial, content creation and social media. The postholder will be responsible for planning, writing, editing and publishing high quality web first content, managing CIHT’s day to day website content and generating engaging social media content that supports CIHT’s strategic priorities, membership objectives and public profile. This is a hands on delivery role working closely with colleagues across the organisation and contributing to wider communications activity as required. We’re looking for a creative, detail-driven communicator to lead day-to-day website content and deliver engaging digital communications across web and social channels. What you’ll do • Manage and publish content across the CIHT website (news, blogs, events), • Create compelling content for social media and campaigns, • Plan and deliver content through editorial calendars, • Work with colleagues across CIHT to bring stories and activity to life, • Use insight to improve content reach and engagement About you • Strong writing and editing skills, • Experience managing website content (CMS - Umbraco), • Confident creating content for digital and social channels, • Organised, proactive and able to manage multiple deadlines Why join us? • Nationally respected professional body, • Collaborative, supportive team, • Opportunities to grow your digital content career, • Strong commitment to EDI and member impact How to apply To apply, please click the Apply button to view the full Job Description and application page. Please submit your CV together with a cover letter (maximum one page) outlining: 1. Why you are interested in this role and working at CIHT Please tell us what attracted you to this opportunity and what interests you about CIHT and our work. 2. Your relevant experience and skills Please highlight examples of experience relevant to the role, particularly in: • writing and editing digital content, • managing website content using a CMS, • creating content for social media, • managing multiple priorities and deadlines 3. What you would bring to the role Please include anything else you feel is relevant, such as experience with SEO, accessibility, analytics, membership/charity organisations, or your approach to inclusive communications.

Salesforce Product Owner London Bridge (2 days office-based, 3 days remote working) Up to £75,000 Hyde is looking for a Salesforce Product Owner to join our collaborative and values-driven team. This is a fantastic opportunity to grow your career in a supportive environment that champions employee wellbeing, continuous learning, and long-term development. As a Salesforce Product Owner (internally titled CRM Manager) at Hyde New Homes, you will lead the strategic development, optimisation and delivery of our Salesforce Sales & Marketing platform. You will play a pivotal role in driving customer insight, improving digital journeys, and enabling data-driven decision-making across the organisation. This is a strategic, and hands-on CRM Manager role leading Salesforce delivery, customer insight, system improvement and cross-functional digital projects to drive performance and customer experience. Key Duties • Salesforce strategy — Lead the strategic roadmap for Salesforce, ensuring the platform evolves to meet organisational needs., • CRM optimisation — Oversee continuous improvement of CRM processes, workflows and data quality., • Cross-functional delivery — Manage and deliver digital projects in partnership with teams across Hyde., • Customer insight — Use CRM data to generate actionable insights that inform business development and marketing activity. Hyde is part of the Hyde Group, one of the UK’s leading housing providers, managing and owning around 120,000 homes nationwide. We’re committed to building safe, sustainable communities where people can thrive. With a strong social purpose, long-term investment plans, and a focus on innovation, Hyde is a place where you can grow your career while making a real difference. As a Salesforce Product Owner, we’re seeking someone who can bring: • Proven experience in CRM leadership and Salesforce product ownership, • Strong collaboration and communication skills, • A proactive mindset and passion for customer-centred digital transformation, • Excellent pension scheme, • Generous holiday allowance, • Life assurance, • Award-winning flexible benefits platform, • Support for learning and career development Equity, diversity and inclusion are central to life at Hyde. We’re committed to creating a truly inclusive workplace where everyone feels respected, valued and able to be themselves. Our aim is to have a workforce that reflects the diversity of the customers and communities we serve, ensuring that different perspectives are represented in decision-making, service delivery, and the way we shape our organisation. By fostering an environment where all voices are heard and valued, we can better understand the needs of our communities and deliver services that are fair, accessible and impactful. As a Disability Confident Employer, we’re committed to providing reasonable adjustments throughout the recruitment process and beyond. We reserve the right to close this advert early if a suitable candidate is identified.

📍Hybrid | London We’re looking for a talented WordPress Developer to join our growing team. This is a hybrid role, with regular collaboration days based from our London office, offering the flexibility to work remotely alongside in‑person teamwork. The Role You’ll be responsible for building, maintaining, and optimising high‑quality WordPress websites that are fast, secure, and user‑focused. Working closely with designers, project managers, and other developers, you’ll turn ideas into well‑crafted digital experiences. What You’ll Be Doing • Developing custom WordPress themes and plugins, • Maintaining and enhancing existing WordPress sites, • Translating designs and requirements into clean, efficient code, • Ensuring performance, security, scalability, and accessibility best practices, • Troubleshooting issues and providing ongoing technical support, • Collaborating with cross‑functional teams to deliver projects on time What We’re Looking For • Strong experience with WordPress, PHP, HTML, CSS, and JavaScript, • Experience building custom themes and plugins (not just page builders), • Knowledge of responsive design and cross‑browser compatibility, • Familiarity with version control (Git), • Understanding of performance optimisation and security best practices, • A proactive mindset and strong attention to detail Nice to Have • Experience with WooCommerce, • Familiarity with REST APIs, • Basic DevOps or hosting experience, • Knowledge of modern JS frameworks Why Join Us? • Hybrid working with a London office base, • Supportive, collaborative team environment, • Interesting projects with real impact, • Opportunity to grow your skills and career If you’re passionate about WordPress and want to work in a flexible, forward‑thinking environment, we’d love to hear from you. 👉 Apply now or message us directly to start the conversation.

If you need support in completing the application or if you require a different format of this document, please get in touch with at or call TCS London Office number 02031552100 / +44 204 520 2575 with the subject line: “Application Support Request”. Role: AI Architect Job Type: Permanent Location: London/ Coventry. Are you passionate about driving innovation and best practices in Artificial Intelligence? We have an exciting opportunity for you – AI Architect! Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership. • Drive data integrity, governance, and responsible AI adoption., • Work with cutting‑edge digital and AI platforms., • Enable automation, intelligence, and smarter decision‑making at enterprise scale. The Role As an AI Architect (Enterprise & Agentic Systems), you will define the AI architectural vision and shape the enterprise AI strategy and roadmap, ensuring AI solutions are scalable, secure, well‑governed, and aligned with business outcomes. You will translate business opportunities into pragmatic AI architectures across data, models, platforms, and integrations, enabling reliable delivery at enterprise scale. You will work within a supportive, inclusive, and collaborative community across data, engineering, security, and product teams. You will guide delivery teams on AI patterns and best practices, including MLOps, LLMOps, evaluation, monitoring, and responsible AI. You will influence stakeholders through evidence‑based architectural recommendations and help deliver AI capabilities that can be operated safely over time. Key responsibilities: • Architect and govern multi-agent and agent-swarm systems at enterprise scale., • Define agent safety, governance, observability, and testing standards., • Establish AI guardrails, frameworks, governance models, and safety controls., • Design human-in-the-loop optimisation to balance autonomy, reliability, and performance., • Own patterns for agent reliability, performance tuning, and failure handling., • Build and sustain an AI-first engineering culture across full-stack, platform, and SRE teams., • Act as the final decision-maker for complex system design and enterprise-level architecture decisions., • Mentor architects and senior engineers on AI-native and agent-based design principles., • Design and govern enterprise-scale distributed systems with embedded AI capabilities., • Architect and evolve agent orchestration platforms., • Own observability, reliability, security, scalability, performance, and cost management (FinOps)., • Ensure platforms are production-ready, secure, auditable, and compliant., • Partner with CTOs and senior leadership on AI architecture strategy and roadmaps., • Define long-term enterprise AI architecture blueprints., • Own agent lifecycle planning and roadmaps from pilots to scale and retirement., • Drive transformation from traditional SDLC to AI-native and agent-augmented development., • Define patterns for spec-driven development, AI-assisted architecture extraction, drift detection, and AI-driven testing., • Ensure AI is embedded across the entire software engineering lifecycle., • Integrate SRE, SLOs, DevSecOps, Software Engineering, and Observability into a unified AI platform model., • Define reliability targets, operational metrics, and incident-management practices., • Ensure operational excellence and continuous compliance., • Own end-to-end AI lifecycle including model and agent selection, deployment, monitoring, governance, versioning, upgrades, and decommissioning., • Establish standards for MLOps, AgentOps, and AI governance., • Act as a business and portfolio SME for AI architecture., • Baseline organisational AI skills, capabilities, and maturity, and define uplift roadmaps., • Translate AI architecture into clear business value narratives., • Support RFPs, solution design, and executive workshops. Your Profile Essential skills/knowledge/experience: • Proven experience in enterprise architecture, platform engineering, or solution architecture within complex, large‑scale environments., • Demonstrated track record designing and operating enterprise‑grade distributed systems., • Strong exposure to AI and GenAI platforms, including agent‑based and agentic architectures., • Practical experience applying AI and intelligent automation safely at enterprise scale., • Deep understanding of DevSecOps and SRE practices, including reliability engineering and observability., • Proven experience partnering with CTOs, CIOs, and senior business leaders to shape strategy and drive delivery., • Comfort operating in ambiguous, fast‑moving environments, bringing clarity and structure to complex challenges., • A strong commitment to continuous learning and emerging technologies, fostering a culture of innovation and rigour. Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. We offer health & wellness initiatives and sports events; we are the proud sponsor of the London Marathon. Diversity, Inclusion and Wellbeing Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998. We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role. As a Disability Confident Employer, we offer an interview to applicants with disabilities or long-term conditions who meet the minimum criteria for the role. Please email us at if you would like to opt in. If you are an applicant who needs any adjustments to the application process or interview, please contact us at with the subject line: “Adjustment Request” or call TCS London Office 02031552100 / +44 204 520 2575 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process. Next Steps: Application Process • Skill-Based discussion: This will be a level 1 interview with the project team, it can be via video or in-person. Details will be confirmed by your recruiter., • Managerial discussion: This discussion will focus on behavioural aspects and person-organisation fit., • HR Discussion: This will be with one of the members of the HR team and will cover your career journey, aspirations for growth, compensation and any other questions you may have. Beware of Fraudulent offers This is to notify you that TCS does not ask for any sort of payment or security deposit from candidates at any stage of the recruitment process. The firm never sends out job offers from free internet email services like Gmail, Yahoo Mail, and so on. TCS has not authorised any third-party company to collect money on their behalf. As a vigilant job seeker, beware of fraudulent recruitment activity and protect your interests! You can write to to report any fraudulent activity. Due to the high volume of applications, we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion. Join us and do more of what matters. Apply online now.

Job Title: Data Engineering Manager Job Type: Full Time, Permanent Location: London, Hybrid (3 days in the office a week) Role Purpose At Travelex we are developing modern data technology and data products. Data is central to the way we define and sell our foreign currency exchange products. Our relationship with our customers is deeply data-driven. The data engineering manager (DEM) owns the design and delivery of all data flows to and from our data platform, underpinning crucial data products. The DEM is responsible for a significant transformation Travelex is going through, with event-driven and transactional enhancements to our enterprise data architecture, alongside expansion of our data warehousing function to support a wide range of data integrations. Main Responsibilities: Leadership & Strategy • Work with the Director of Data Engineering and IT Leadership to enhance the company's data maturity., • Maintain strong business alignment by engaging with leaders across domains and geographies., • Ensure data engineering initiatives match evolving business priorities., • Promote a product mindset, balancing technical efficiency with clear business value. Team Management • Lead the Data Engineering team, providing supervision, coaching, and professional development., • Work with the Data Delivery Manager to improve team productivity and velocity., • Oversee planning sessions, standups, retros, and team meetings., • Define and deliver technical goals & OKRs in collaboration with the teams. Technical Leadership • Own the architecture of the company's data platform, ensuring scalability, reliability, and security., • Drive modernisation by transitioning from legacy systems to a lean, scalable platform., • Act as a lead expert for technologies such as AWS, DBT, Airflow, and Databricks., • Establish best practices for data modelling, ingestion, storage, streaming, and APIs. Governance & Standards • Ensure all technical decisions are well-justified, documented, and aligned with business needs., • Lead reviews and approvals for Data Engineering, Data Science, and Data Visualization projects via data architecture review board., • Promote best practices in data governance, security, data protection, and risk management. Operational Excellence • Oversee monitoring of live data products and lead response to data incidents., • Drive improvements in data quality, working with data owners and managers., • Collaborate with engineering teams to ensure seamless system integration., • Advocate for reducing technical debt while balancing resource constraints. Innovation & Continuous Improvement • Stay updated with industry trends and recommend relevant technologies., • Lead analysis, assessment, and design activities, influencing key decisions., • Foster collaboration with data analysts and data scientists to develop impactful data products. Requirements – Skills and Experience To qualify for the DEM role, experience and skills from the list below are required. Essential: • Strong leadership: An inspirational leader, engaging team player, and curious listener., • Excellent problem-solving skills with experience in complex data products., • Expertise in data engineering and cloud engineering, including data ingestion, transformation, and storage., • Significant hands-on experience with AWS and its data services., • Expert-level skills in SQL, Python, DBT, Airflow and Redshift., • Confidence in coding, scripting, configuring, versioning, debugging, testing, and deploying., • Ability to guide and mentor others in technical best practices., • A product mindset, focusing on user needs when designing deliverables., • Experience in designing technology solutions with complex end-to-end data flows., • Experience in implementing data governance, including data cataloging, data lineage tracking, and metadata management to ensure data accuracy, accessibility, and compliance. Preferred: • Experience with Databricks, • Understanding of how data platforms interact with marketing and customer engagement platforms., • Knowledge of service-oriented architecture, including exposing and consuming data via APIs, streams, and webhooks., • Good understanding of security and data protection best practices., • Familiarity with compliance and regulations, such as GDPR, PCI and FCA., • The flexibility to adjust your delivery approach to business needs, including mixing elements of Kanban, Scrum, Lean and our own custom practices., • The passion to stay up-to-date with the latest advancements in your field, exploring new tools and methodologies., • The curiosity to understand the business, its requirements and culture., • Your own unique style or way of working, which will make our team diverse and original. Why Travelex? To remain the world’s leading foreign exchange specialist, we are focused on making our customers’ lives simpler, more engaging and hassle free while they travel or move money abroad. We promise to give them the freedom and peace of mind to explore the world, their way – enabling them to travel confidently because they know they have us to lean on. Customer centricity and digital are at the heart of our business strategy. Our commitment to innovation has never been greater, with the development of several digital-first, greenfield products and services. And with the Travelex's resources, deep industry experience and leading brand we are inventing the future of FX, cross-border e-commerce, and international payments. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Lead Full-stack Engineer | Digital Product Studio London (Hybrid) £75,000 – £100,000 + benefits Permanent We’re partnering with an award-winning digital product studio known for building beautifully crafted, human centred digital products for global clients. With a strong reputation across design, product and engineering, they deliver impactful work across the full product lifecycle — from early discovery through to large-scale builds. They’re now looking for a Lead Full-stack Engineer to play a key role in shaping and delivering high-quality digital products. The Role This is a hands-on technical leadership position, combining full-stack development with ownership of technical direction across projects. You’ll: • Lead the design, development and delivery of scalable digital products (frontend, backend & infrastructure), • Drive technical direction, ensuring solutions are robust, secure and performant, • Stay close to the code, acting as a senior technical authority within the team, • Collaborate with Product, Design and Delivery to balance quality, timelines and budgets, • Engage directly with clients, shaping technical approaches and communicating solutions clearly, • Mentor engineers and help uplift team capability and standards, • What They’re Looking For, • Strong experience building modern full-stack applications (JS/TS/Node or similar), • Deep knowledge of at least one modern frontend framework (React, Vue, Next.js), • Experience designing and delivering scalable, cloud-based systems (AWS, Azure or GCP), • Strong understanding of API design (REST/GraphQL), databases and system architecture, • Experience with CI/CD, infrastructure as code (e.g. Terraform) and automated testing, • Ability to design for non-functional requirements (performance, scalability, security, accessibility), • Comfortable working in agile environments and leading technical discussions with varied stakeholders Nice to Have • Experience with AI-assisted development or building AI-enabled features, • Exposure to accessibility (WCAG) or system design at scale, • Interest in emerging technologies and evolving engineering practices Why This Role? • Genuine ownership of technical delivery and direction, • Opportunity to work on complex, meaningful digital products, • Collaborative, cross-functional environment with strong design and product culture, • A studio that values craft, curiosity and continuous learning If you’re a hands-on Lead Engineer who enjoys solving complex problems and building impactful products, this is a great opportunity to step into a high-impact role. Apply via the link or reach out.

We are partnered with a well-funded, early-stage fintech building critical infrastructure for the digital assets industry. They are looking to make their first full-stack engineering hires to join their London team. This is a ground-floor role at a company with serious momentum - you'll be working directly with the CTO and shaping the product from day one. What You'll Be Doing: • Building and maintaining backend services that power reserve monitoring and compliance reporting - primarily in Python/FastAPI, • Designing and integrating connections to financial data providers and banking APIs, • Developing frontend dashboards in React that make complex financial data clear and actionable for clients, • Contributing to architectural decisions as one of the first engineers on the London team, • Helping establish engineering practices and standards from the ground up What We're Looking For: • Strong Python experience, ideally in data-intensive or financial applications, • Solid full stack capability - comfortable across backend services and React frontends, • High agency: you take ownership, move fast, and work well without hand-holding, • Comfortable in an early-stage environment where requirements evolve, • Excellent communication skills ADVERT DISCLAIMER Research indicates that men will apply to a role when they only meet 50-60% of the descriptions, however, when looking at women and other minority groups, they can look for up to a 99% match in order to apply to a role. If you feel you are a fit for our role, please still apply, don’t worry if you don’t tick every single box. We’d still love to hear from you. We encourage underrepresented talent to apply to all our roles & support accessibility needs

If you need support in completing the application or if you require a different format of this document, please get in touch with at or call TCS London Office number 02031552100 / +44 204 520 2575 with the subject line: “Application Support Request”. Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership. The Role The role requires the ability to translate business requirements into clear and structured system requirements for the Solutioning team, supported by the creation of prototypes and wireframes to facilitate effective discussions with business stakeholders. The individual should demonstrate strong communication and articulation skills, work confidently within Agile delivery models using the Scrum framework, and manage project requirements efficiently using tools such as Azure DevOps Boards, Confluence, and Jira. Your responsibilities: · Should be able to translate business requirement into System requirements that can be understood by the Solutioning Team. · Should be able to create prototype/wireframes to facilitate requirement discussion with business. · Good communication and articulation skills. · Should be able to manage stakeholders independently. · Should be able to facilitate defect triage calls with the testing and dev teams to steer them into right direction. · Should be able to convert business requirements into user stories and acceptance criteria. · Should be able to correctly define the order of precedence for user stories, any dependencies, impediments. · Expert in Agile ways of working using Scrum Framework. · Good at managing Project requirements using Azure DevOps Board, Confluence and Jira. · Good at handling sprint ceremonies Your Profile Essential skills/knowledge/experience: · Ability to elicit, analyse, and translate business requirements into clear system requirements, user stories, and acceptance criteria for solution and development teams. · Practical experience working in Agile environments using the Scrum framework, including participation in backlog refinement, sprint planning, reviews, and retrospectives. · Hands-on experience managing requirements and delivery artefacts using Azure DevOps Boards, Jira, and Confluence. · Ability to create basic wireframes, prototypes, and process flows to support requirement clarification and discussions with business stakeholders. · Strong communication and stakeholder engagement skills, with the ability to work effectively with business users and technical teams. · Good understanding of the software development lifecycle (SDLC) and exposure to digital solutions, APIs, and integration concepts. Desirable skills/knowledge/experience: · High level knowledge of Kanban and SAFe Framework. · High level Knowledge of Azure DevOps is desirable. Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. We offer health & wellness initiatives and sports events; we are the proud sponsor of the London Marathon. Diversity, Inclusion and Wellbeing Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998. We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role. As a Disability Confident Employer, we offer an interview to applicants with disabilities or long-term conditions who meet the minimum criteria for the role. Please email us at if you would like to opt in. If you are an applicant who needs any adjustments to the application process or interview, please contact us at with the subject line: “Adjustment Request” or call TCS London Office 02031552100 / +44 204 520 2575 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process. Next Steps: Application Process 2. Skill-Based discussion: This will be a level 1 interview with the project team, it can be via video or in-person. Details will be confirmed by your recruiter., 3. Managerial discussion: This discussion will focus on behavioural aspects and person-organisation fit., 4. HR Discussion: This will be with one of the members of the HR team and will cover your career journey, aspirations for growth, compensation and any other questions you may have. Beware of Fraudulent offers This is to notify you that TCS does not ask for any sort of payment or security deposit from candidates at any stage of the recruitment process. The firm never sends out job offers from free internet email services like Gmail, Yahoo Mail, and so on. TCS has not authorised any third-party company to collect money on their behalf. As a vigilant job seeker, beware of fraudulent recruitment activity and protect your interests! You can write to to report any fraudulent activity. Due to the high volume of applications, we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion. Join us and do more of what matters. Apply online now.

Client Success Manager – Media Production & Events – Up to £45k + bonus + hybrid working (2 days in the office per week). Our client, an established media production and events business, are looking to onboard a talented and pragmatic Client Success Manager who can execute account strategy and drive success across their growing client base. In addition to a generous bonus, our client offers an employee focused culture with hybrid working with min 2 days in the office per week, an enhanced pension scheme, health and wellbeing services, summer early Friday finishes and 25 days holiday plus bank holidays. As Client Success Manager, you will manage client relationships and provide a customer-centric experience to a growing portfolio of clients. Working alongside the Account Director, you will have the chance to build collaborative client relationships with key stakeholders, act as a trusted advisor throughout the client journey, and proactively manage campaign delivery alongside marketing operations and other internal teams. Client retention is key; managing the client relationship, and providing high-level reporting, which in turn, ensures successful growth. An enthusiastic and personable individual who can analyse campaigns, understand the needs of their clients, and prioritise client retention and growth would thrive in this role. If you’re looking for a role that offers plenty of ownership and enjoy problem solving and communication, then we would love to hear from you! What do I need? • Excellent interpersonal skills and client management ability, • At least 2 years’ experience in client management/client services or similar, • Strong client customer success and stakeholder management skills, • Highly organised and customer-focused, curious and innovative mindset, • Able to successfully manage projects across multiple channels, • Spanish language skills is a plus, but not essential If you are a proactive and personable Client Success Executive, Client Success Advisor, or Client Experience Specialist, apply now for this exciting opportunity. To ensure that your application is reviewed quickly by the right Consultant, please apply directly via the LinkedIn advert. Due to the volume of response that we receive, we may not be able to respond individually to every applicant but will contact you within 5 working days if your application has been successful. Spotlight Recruitment is an Equal Opportunities Employer. Our focus is to ensure we're inclusive every day, helping our clients to recruit and build organisations that reflect modern society and celebrate diversity in all its forms. We want our candidates to feel that they belong and can be their best, regardless of background, identity or culture and we especially welcome applications from under-represented groups. If you need any adjustments to support your application, such as information in alternative formats or special requirements for accessibility, please contact us and we’ll do everything we can to help. We are committed to supporting candidates who may need alternative arrangements. This information will be treated as confidential and used only for the purpose of determining any adjustments you may need for the interview process. We are required to verify that candidates and employees meet the eligibility criteria to reside and work in the location specified. Unfortunately, we cannot offer visa sponsorship for candidates requiring a work permit in this location. Are you looking for a different role? Spotlight Recruitment would love to support your search, you can join our community of over 140,000 followers to keep updated on our latest marketing, digital, design and communications roles and blogs.

Senior Account Executive at Headland Consultancy Are you a communications professional ready to take the next step in your career at one of the UK’s leading strategic communications consultancies? At Headland, we bring together expertise across Corporate Communications, Public Affairs, Financial Communications (and more) to help our clients tell their story—clearly, credibly and with impact. We’re looking for a Senior Account Executive to join our team—someone curious, collaborative and motivated to grow as a trusted adviser, while contributing meaningfully to impactful work across a range of sectors. What You'll Be Doing As a Senior Account Executive, you'll be a valued member of multiple client teams—keeping projects on track, spotting opportunities, and sharing relevant insights. You’ll work across different disciplines, and your responsibilities will include: • Monitoring media and policy developments to provide timely, relevant insight, • Drafting high-quality client materials, including briefing notes, press releases and presentations, • Leading account administration—meeting notes, coverage reports and action plans—working closely with senior team members, • Managing day-to-day press office activity and nurturing relationships with journalists, • Supporting stakeholder engagement across the public policy and investor landscape, • Contributing to pitches, proposals, and campaign development, • Mentoring junior colleagues and helping uphold strong team delivery, • Working collaboratively with colleagues from across the agency to deliver thoughtful, joined-up communications advice Who We’re Looking For We're keen to hear from candidates who bring: • Excellent written and verbal communication skills, • A genuine interest in media, current affairs, politics and business, • Experience in a communications or media role (agency or in-house), • Confidence managing multiple deadlines and priorities, • A proactive mindset—someone who spots what’s needed and makes it happen, • A collaborative and supportive approach to working with others, • Comfort with digital tools for tracking and evaluating communications impact Inclusion & Accessibility We believe diverse perspectives make us stronger, and we’re committed to creating a workplace where everyone feels valued and supported. We encourage candidates from all backgrounds to apply. If you need any adjustments during the interview process, please let us know – we’re happy to help. We are proud to have been awarded full accreditation with The Blueprint. This industry-recognised programme helps talented Black, Asian, Mixed Race and Ethnic Minority communications professionals find employers committed to their growth. It also supports organisations in attracting, retaining and nurturing diverse talent. Learn more about The Blueprint here: ___ Interested? Please send your CV and a short covering note via LinkedIn. We’d love to hear from you.

Purpose: The Head of Residential Sales is responsible for leading and accelerating sales growth across Kinetico UK’s residential business. This role drives performance across multiple sales channels - including Direct-to-Consumer (D2C), Dealer Network, Trade, Retail, and E-Commerce - ensuring strong revenue delivery, sustainable market expansion, and customer accessibility. As a key member of the UK leadership team, the Head of Residential Sales will define and execute channel-specific strategies, lead a team of channel owners, and work collaboratively with the Head of Commercial Sales to maximise overall business performance. The role also plays a central part in developing new initiatives, expanding distribution opportunities, and strengthening Kinetico’s market presence within the UK residential water treatment sector. Key Areas of Responsibility: Sales Strategy & Leadership • Develop and deliver the UK residential sales strategy in alignment with overall business objectives., • Lead, coach, and inspire a team of channel heads across D2C, Dealer, Trade, Retail, and E-Commerce., • Set clear targets, KPIs, and performance expectations for each sales channel., • Identify and pursue new opportunities for growth, partnerships, and market expansion., • Collaborate closely with the Head of Commercial Sales to ensure cohesive national sales planning and execution. Channel Management & Growth • Oversee and drive performance within each residential channel, ensuring strong alignment with market potential., • Develop tailored strategies to optimise sales effectiveness across D2C, Dealer, Trade, Retail, and Online platforms., • Build strong relationships with key dealers, retail partners, and trade customers to strengthen engagement and loyalty., • Evaluate channel performance data to identify growth opportunities, underperforming areas, and strategic adjustments. New Business Development & Market Expansion • Lead the exploration and development of new channels and initiatives to expand product accessibility to UK consumers., • Identify and implement innovative sales approaches, partnerships, and routes to market., • Support the introduction of new products, services, and promotional models to drive demand and differentiation., • Collaborate with the Marketing team to align sales initiatives with brand positioning and customer engagement strategies. Sales Operations & Process Excellence • Ensure consistent use of CRM (Salesforce) for sales tracking, forecasting, and pipeline management., • Monitor sales performance metrics and deliver regular reports to the Managing Director and leadership team., • Drive operational efficiency and standardisation across all residential channels., • Contribute to pricing, promotions, and product accessibility strategies to optimise competitiveness. Team Development & Collaboration • Foster a high-performance culture focused on accountability, results, and customer satisfaction., • Support the professional growth and development of individual channel owners and sales team members., • Encourage cross-functional collaboration with Marketing, Finance, Operations, and Customer Service., • Partner with Global Sales and Marketing teams to align on corporate initiatives and best practices. Customer Focus & Market Insight • Maintain an in-depth understanding of customer needs, buying behaviours, and market trends., • Use insights to inform strategic decisions, enhance the customer journey, and improve conversion rates., • Ensure that customer experience remains at the heart of all residential sales activities. Key Competencies: · Strategic Leadership – Ability to define, communicate, and deliver a multi-channel sales growth strategy. · Commercial Acumen – Deep understanding of market drivers, pricing dynamics, and consumer behaviour. · Channel Expertise – Experience managing diverse routes to market (D2C, Dealer, Retail, Trade, E-Commerce). · Performance Management – Skilled in setting goals, driving accountability, and achieving measurable outcomes. · Innovation & Growth Mindset – Strong ability to identify new opportunities and develop creative market approaches. · Customer Orientation – Commitment to enhancing accessibility, engagement, and satisfaction across all touchpoints. · Collaboration & Influence – Effective at working cross-functionally and inspiring high-performing teams. · Analytical Thinking – Data-driven approach to decision-making and continuous improvement. · Adaptability – Comfortable operating in a fast-paced, evolving market environment. · Communication & Relationship Building – Strong interpersonal and presentation skills, with the ability to represent Kinetico with professionalism and credibility. Qualifications and Experience: Education • Degree (or equivalent) in Business, Sales, Marketing, or a related discipline (essential)., • Additional leadership or management qualifications (desirable). Professional Experience • Proven track record (7+ years) in sales leadership, ideally within consumer products, home improvement, or technical sectors., • Experience managing multiple sales channels, including D2C, dealer/distributor networks, trade, and retail., • Demonstrated success in driving revenue growth, team leadership, and market expansion., • Experience developing and executing channel-specific and integrated sales strategies., • Strong collaboration background with marketing and commercial counterparts to drive business alignment., • Solid experience using CRM systems (e.g., Salesforce) and data-driven sales reporting. Technical Skills • Proficiency in CRM and sales management systems (Salesforce preferred)., • Strong analytical and forecasting capabilities., • Familiarity with digital sales and e-commerce platforms., • Competence in Microsoft Office Suite (Excel, PowerPoint, Outlook). Additional Assets • Experience in the water treatment, plumbing, home appliance, or related industries (advantageous)., • Established network within trade, retail, or dealer environments., • Full UK driving licence and willingness to travel regularly within the UK. Organisational Context: The Head of Residential Sales is a key leadership position within Kinetico UK, accountable for delivering growth across all residential sales channels and ensuring the brand remains competitive and accessible in the UK market. The role works closely with the Managing Director, Marketing, and Commercial teams to align sales and business development strategies. Through effective leadership, innovation, and cross-channel collaboration, the Head of Residential Sales ensures Kinetico continues to expand its presence, strengthen dealer partnerships, and reach new customers across all consumer touchpoints.

If you need support in completing the application or if you require a different format of this document, please get in touch with at or call TCS London Office number 02031552100 / +44 204 520 2575 with the subject line: “Application Support Request”. Role: Senior Business Consultant - Retail Fashion Location: London Contract: Permanent Mode of Working: Hybrid Are you looking to leverage your skills in Retail Domain? We have a great opportunity for you – Senior Business Consultant - Retail Fashion! Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership. • Build strong relationships with a diverse range of stakeholders., • Gain access to endless learning opportunities. As a Senior Business Consultant - Retail Fashion, you will be responsible to help our clients lead through this complexity, we are expanding our senior leadership bench with a heavy‑hitting Senior Business Consultant who will serve as the right hand to our FBH Partner, a figure widely respected across the industry for shaping executive thinking, influencing market direction, and leading some of the most iconic transformation programmes in retail. If you are motivated by the opportunity to operate at Partner-level, influence retail boardrooms, architect enterprise-scale change, and deliver meaningful, measurable value across some of the most recognisable retail brands in the world, this role is your platform. You will play a pivotal role in the origination, shaping, leadership, and successful execution of transformation programmes that span digital, supply chain, merchandising, store operations, commercial strategy, and customer experience. You will apply your deep fashion retail domain knowledge, grounded in merchandising and supply chain excellence and your consulting toolkit to bridge strategy into operational reality. You will serve as a senior voice of credibility, creativity and discipline, ensuring our clients’ transformation ambitions convert into real-world results. This is a role for someone who can confidently operate as a future Partner, combining thought leadership, governance strength, commercial acumen, and the ability to inspire and mobilise diverse teams towards shared outcomes. Your responsibilities: 1. Enterprise Transformation Leadership In collaboration with the Partner, you will: • Co‑lead major enterprise transformation programmes, spanning commercial strategy, digital enablement, supply chain redesign, operating model evolution, and large‑scale organisational change., • Translate business strategy into clear, practical, executable roadmaps with a strong link to P&L impact, customer outcomes, cost-to-serve, inventory efficiency, sustainability goals and operational performance., • Provide day-to-day executive leadership, bringing structure, direction and momentum to multidisciplinary teams across consulting, client colleagues, technology partners and external vendors., • Deputise for the Partner in steering committees, C-suite engagements, board sessions, partner-level reviews, and client investment discussions., • Shape programme architecture, delivery sequencing, governance frameworks and the overarching transformation logic. 2. Client Development & Market Impact • Serve as a trusted advisor to C-suite leaders (CEOs, COOs, CCOs, CTOs, CPOs, Chief Merchants), helping them navigate complex strategic decisions with clarity and conviction., • Co‑own origination efforts, identifying whitespace opportunities and shaping proposals that articulate compelling value propositions and executable pathways., • Lead or contribute to industry thought leadership including articles, point‑of‑views, conference engagements, and roundtable events, positioning our practice as the go‑to authority for Retail Fashion transformation., • Build and nurture long‑term client relationships that lead to multi‑year strategic partnerships. 3. Proposition & IP Development • Strengthen and expand our proprietary fashion transformation frameworks, with specialism in omnichannel strategy, merchandising modernisation, supply chain resilience, inventory optimisation, customer experience transformation, and commercial performance improvement., • Codify best practices, diagnostic tools, accelerators, and methods drawn from your industry and consulting experience., • Contribute to our “Next Gen Fashion Retail” propositions, ensuring our practice evolves ahead of market demand. 4. Delivery Governance & Risk Leadership • Design and manage robust governance structures ensuring visibility, alignment and accountability across complex, multi‑workstream programmes., • Take ownership of risk identification and mitigation, stepping into challenging situations with a cool head and a structured approach., • Lead assurance and health-check reviews at critical programme milestones, ensuring benefits remain protected, obstacles are addressed early, and delivery teams remain aligned to strategic intent., • Provide clear, executive‑level insights on programme health, risks, dependencies, trade-offs and change readiness. 5. People Leadership & Culture • Build, coach and inspire high‑performing teams across consulting, client staff and blended delivery models., • Be a role model for generosity of spirit, intellectual curiosity, and professional excellence., • Elevate the capability and confidence of future leaders through mentoring, feedback, career guidance and structured development., • Champion new ways of working across agile, hybrid, cross‑functional and multi‑geography teams. 6. Financial & Commercial Management • Manage programme commercials, ensuring profitable delivery, appropriate phasing of costs, and transparent financial reporting., • Shape engagement models and commercial structures that ensure win-win client outcomes. You will bring a fashion retail lens to everything you do. Omnichannel & Digital Commerce • Shape omnichannel strategies that balance customer experience with economic sustainability., • Modernise end‑to‑end merchandising processes across planning, buying, assortment, pricing and in-season trading., • Introduce advanced analytics, tools and automation to unlock margin, stock efficiency and brand elevation., • Re-architect fashion supply chains for resilience, sustainability, speed and cost-efficiency., • Use insights, behavioural data and qualitative research to design experiences that lift loyalty, conversion and brand distinctiveness. Essential skills/knowledge/experience: • Professional experience in spanning consulting and senior roles within fashion retail organisations., • Demonstrated track record of embedding AI and agentic decisioning into fashion retail transformations across design, buying, PLM , planning and supply chain, delivering measurable value through automation, smarter workflows and outcome led governance., • Direct experience leading or governing large-scale transformation programmes., • Depth in merchandising, supply chain, or omnichannel retail with hands‑on exposure early in your career., • Rich consulting or transformation experience: strategy, operating model, transformation design, delivery governance, and C-suite influencing., • Demonstrated success in delivering tangible commercial outcomes: margin growth, OTB optimisation, stock reduction, service improvement, customer engagement, digital attachment, cost efficiencies. Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. We offer health & wellness initiatives and sports events; we are the proud sponsor of the London Marathon. Diversity, Inclusion and Wellbeing Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998. We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role. As a Disability Confident Employer, we offer an interview to applicants with disabilities or long-term conditions who meet the minimum criteria for the role. Please email us at if you would like to opt in. If you are an applicant who needs any adjustments to the application process or interview, please contact us at with the subject line: “Adjustment Request” or call TCS London Office 02031552100 / +44 204 520 2575 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process.

Discover your future at Citi Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact. Job Overview Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi's Finance Team. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team/Role Overview We are seeking an outstanding candidate to be part of the EMEA Equities Valuation Control team as Valuation Control Supervisor. The candidate must have a strong understanding of current global accounting and regulatory developments pertaining to the valuation of financial instruments, along with a strong understanding of implementing/maintaining an effective control framework. The role will cover valuation control of the entire inventory held within the EMEA Equities business and will require strong communication skills and teamwork across multiple locations and departments. Due to the technical nature of the role and the high-volume nature of the business, it is important that the candidate demonstrates an aptitude to succeed in learning the technical aspects of Equities valuations, in order to pose a credible challenge to a growing business. What you'll do The Valuation Control Group (VCG) is an independent global group within Product Control responsible for reviewing and reporting fair value inventory consistently across all asset classes. VCG is organised along business lines and clients of the group include Business Heads, Line Product Control, Market Risk, Model Risk, Compliance, Legal Department, Middle Office, Internal Audit, external audit firms and the regulatory bodies in countries impacted by Citi's footprint. VCG collaborates closely with its client base to ensure complete understanding of business valuation issues and accurate execution of valuation control policy. The successful candidate will supervise parts of the Equities business from a valuation perspective within EMEA. Due to the small size of the team, the candidate will be expected to have hands-on involvement. Primary Responsibility • Responsibility for all aspects of valuation control of the business, including validation of market data inputs, reporting and analysis., • Producing and implementing methodologies / procedures for valuation adjustments and price testing across the business, with particular attention to the design of controls., • Ensuring timely remediation of regulatory matters requiring attention, audit findings and associated reporting demands associated with the area of responsibility., • Development of appropriate controls to effectively ensure compliance with Policies and Standards pertaining to Valuation Control., • Acting as first point of escalation with regards to any discrepancies and price variance breaches, • Identifying pricing issues, valuation parameters or instrument types that may require particular attention with critical analysis of the valuation issues involved, • Take a leading role in global, cross-functional projectsPeople Management and Leadership, • Leadership and accountability for parts of EMEA Equities Valuations., • Acting as a business partner to the Business, Risk, Compliance and Finance., • Managing / developing offshore team.Control Framework, • Enhancement and effective management of the VCG control and governance framework associated with the EMEA Equities Business.What we'll need from you, • Experience in a valuation, risk or product control related discipline., • Strong understanding of current global accounting and regulatory developments pertaining to valuation of financial instruments., • Ability to understand complex concepts and effectively challenge peers in Finance, Risk and the Business., • Strong communication skills, both written and oral., • Ability to manage time and work priorities efficiently and effectively., • Ability to perform within a time pressurised environment., • Understanding how to design and maintain a robust control framework., • Understanding of cash and derivative valuation methodologies in at least one Asset class., • Hands-on experience of implementing new or enhancing existing valuation methodologies., • Working with other stakeholders in driving change., • An understanding of accounting for fair-valued instruments, with a focus on complex / exotic derivatives., • Excellent people management skills with the ability to train and develop a team., • Ability to communicate effectively, both written and verbal., • Hands-on. Have a good eye for detail, but also be able to communicate to seniors in a succinct/clear fashion., • A proven track record of execution skills., • Ability to work well in a teams (actual and matrix)., • Ability to influence individuals outside of core management hierarchy., • Self-motivated and innovative., • Ability to prioritise to ensure deadlines are met., • Excellent interpersonal skills - able to deal with a range of senior/junior staff across a number of disciplines. By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: • Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure, • A discretional annual performance related bonus, • Private medical insurance packages to suit your personal circumstances, • Employee Assistance Programme, • Pension Plan, • Paid Parental Leave, • Special discounts for employees, family, and friends, • Access to an array of learning and development resources Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energised to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. Job Family Group: Finance ------------------------------------------------------ Job Family: Valuation Control ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Most Relevant Skills Communication, Data Analysis, Digital Skills, Domain Expertise, Internal Controls, Planning and Organizing, Product Knowledge, Risk Management, Stakeholder Management, Technical Product Modeling.------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View Citi's EEO Policy Statement and the Know Your Rights poster.

Job Description: Job Vacancy: Knowledge System Manager Reporting to: Head of Knowledge Location: Hybrid/Flexible Contract: Permanent The Role Are you a tech-savvy leader with a passion for how information flows through an organisation? We are seeking a Data and Systems Manager to take operational responsibility and ownership of the current knowledge systems used across the client and its wider professional network. You will act as the bridge between technical experts and specialist professionals, ensuring our digital infrastructure supports a high-performing, national service. Key Responsibilities In this role, you will lead the evolution of our digital knowledge landscape through: • Team Leadership: Leading the team who own and maintain our search platforms (SharePoint, WordPress, and Sitecore) and document automation tools. You will have line management responsibilities, establishing clear priorities and setting performance and project objectives., • System Optimisation: Working with system users and content creators to ensure systems are effective and content meets needs, including accessibility requirements., • Project Management: Managing improvements to our current systems and working with a variety of stakeholders to achieve effective outcomes and value for money., • Strategic Collaboration: Supporting senior stakeholders (including Board level) in their strategic work to design the future direction of the client's knowledge and learning systems to ensure they are fit for the future., • Innovation and AI: Acting as the conduit between Digital and Knowledge and Innovation (KandI) colleagues to facilitate the embedding of technology advancements (for example, in the field of AI) into our systems., • Relationship Management: Building and maintaining strong relationships with internal and external technology experts and acting as the link between these experts and system users., • Training and Engagement: Supporting and engaging users across the organisation, including the delivery of training and supporting collaborative ways of working., • Knowledge Systems Experience: Proven experience managing platforms such as SharePoint, WordPress, or Sitecore., • Data Knowledge Systems Background: A strong understanding of how data management and information architecture integrate with knowledge sharing., • Project Management: A track record of delivering system improvements and managing stakeholder expectations., • Line Management: Experience in leading and developing a team to meet organisational priorities. £215.00 - £225.00/day Talent International UK and it's subsidiaries, Digital Gurus, Infinite Talent and Rethink act as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this opportunity, you accept the TandC's, Privacy Policy and Disclaimers which can be found at talentinternational.co.uk

We are currently recruiting for an experienced Knowledge System Manager to work fully on-site in London for our client Key responsibilities: • Leading the team who own and maintain our client's knowledge systems (three document and legal knowledge search platforms using SharePoint, WordPress and Sitecore technologies and a document automation tool), including line management responsibilities, establishing clear priorities and setting performance and project objectives for the team., • Working with system users and content creators, to ensure the systems are effective and content meets needs, including accessibility requirements., • Finding innovative ways to make use of the systems currently available to meet the changing needs of the organisation., • Project managing improvements to our current systems and working with a variety of stakeholders to achieve effective outcomes and value for money., • Building and maintaining strong relationships with internal and external technology experts and acting as the link between these experts and system users., • Working across wider Knowledge and Learning Communities to support and engage users, including delivering training., • Contributing to projects which benefit from a systems perspective and ensuring that conversations across the group which involves knowledge systems are joined up so that the Division work in a collaborative way. Supporting senior stakeholders (including Board level) in their strategic work to design the future direction of the client's knowledge and learning systems to ensure they are fit for the future., • Expert insight on technological changes and knowledge management to ensure that the client remains up to date with current best practice., • Acting as the conduit between Digital and K&I colleagues to facilitate the embedding of legal technology and advancements (for example in the field of AI) into our knowledge systems., • Identifying gaps in the current systems offer and working with legal teams, Digital and K&I to understand and plan to meet gaps., • Project Management, • Line management, • Knowledge systems experience By applying for this job and submitting your CV to Parker Shaw, you acknowledge and give permission for us to pass it to an associate company for resourcing purposes. We outsource some of our resourcing calls to a trusted third-party company and they may call you to discuss this opportunity with you. They will then report back to us with the outcome of their conversation with you, where upon we will decide whether to submit your CV to the end client. Please be assured that the third-party company do not store or control any of your data, this is all done by ourselves (Parker Shaw).

Lead Content Strategist needed on a contract basis to join our VML Enterprise Solutions' Experience Team alongside experts in UX, UI, Service Design, CX Research, and CX Consultancy. The opportunity: We have an exciting opportunity for an experienced Lead Content Strategist to join the team. Working as part of VML Enterprise Solutions' Experience Team alongside experts in UX, UI, Service Design, CX Research, and CX Consultancy, you will play a key role in shaping the future content ecosystem and customer experience across client digital platforms. This role requires a highly strategic content thinker with strong experience across enterprise content strategy, structured content, composable content ecosystems, and scalable content operations. You will help define how content is planned, structured, governed, and delivered across a modern digital experience architecture. A key focus of the role will be delivering strategic foundations including Content Strategy, Tone of Voice Guidance, Content Modelling, and Composable-ready Content & Design Principles that support scalable, customer-centred digital experiences across multiple touchpoints and channels. You will work closely with UX, UI, Service Design, Product, SEO, Development, Architecture, and client stakeholder teams to ensure content supports customer journeys, operational scalability, and future platform flexibility within a composable ecosystem approach. Please bear in mind that this is a contractual position. What you'll be doing: • Define and champion a clear enterprise content strategy aligned to customer needs, business objectives, and our client's wider digital experience vision, • Lead the development of scalable content frameworks, governance models, workflows, and operational approaches across the digital ecosystem, • Develop comprehensive Tone of Voice Guidelines that support consistency across brands, products, services, and customer touchpoints, • Conduct content audits, gap analyses, competitor reviews, and ecosystem assessments to identify strategic opportunities and priorities, • Collaborate with UX, Service Design, and Product teams to ensure content strategy is fully integrated into wider customer journey and experience design initiatives, • Support the definition of scalable and future-ready content operations approaches within a composable architecture environment, • Lead the definition of content models and structured content approaches that support composable CMS and multi-channel delivery ecosystems, • Help establish composable-ready content and design principles to support flexibility, scalability, reuse, governance, and omnichannel delivery, • Collaborate with technical and architecture teams to align content structures with platform capabilities and implementation approaches, • Define reusable content patterns, taxonomy approaches, metadata considerations, and modular content structures, • Support the alignment of content strategy with design systems, component thinking, and scalable digital experience frameworks, • Ensure content approaches support accessibility, localisation, SEO, personalisation, and future platform evolution, • Act as a strategic content lead across multidisciplinary teams including UX, UI, Service Design, Product, SEO, Analytics, Development, and client stakeholders, • Facilitate workshops, working sessions, and stakeholder alignment activities around content strategy, governance, and customer experience, • Translate complex business, operational, and technical requirements into actionable content recommendations and frameworks, • Present strategic thinking, recommendations, and rationale clearly and confidently to both delivery teams and senior stakeholders, • Significant proven experience in Content Strategy within complex enterprise digital environments, • Strong experience developing enterprise-level content strategies, governance models, and scalable content ecosystems, • Proven experience with structured content, content modelling, modular content approaches, and composable CMS ecosystems, • Strong understanding of composable architecture principles and how content supports omnichannel digital experiences, • Experience defining Tone of Voice Guidelines, content frameworks, taxonomy approaches, and reusable content structures, • Strong understanding of how content strategy intersects with UX, Service Design, SEO, accessibility, design systems, and digital product delivery, • Experience collaborating with multidisciplinary teams including UX, UI, Product, SEO, Development, Architecture, and Operational stakeholders, • Excellent workshop facilitation, stakeholder management, and presentation skills, • Ability to navigate complexity and translate strategic thinking into practical, scalable recommendations, • Strong understanding of customer-centred design principles and digital customer journeys, • Experience working across enterprise web platforms, digital transformation programmes, or large-scale customer ecosystems, • Automotive, mobility, retail, or other customer experience-led industry experience is advantageous but not essential Alongside the opportunity to work with some of the most exciting brands around the world, we'll also prioritise your career development and help you grow your skills. We'll empower you to make a difference, allow you to be yourself, and respect who you are. Permanent only: We offer a great benefits package including a discretionary bonus scheme, training opportunities, competitive pension, medical insurance, life assurance, social events, opportunities to buy and sell holidays, family friendly policies, discounts with hundreds of retailers and much more. Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage. We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish. We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges. And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

About Scrumconnect Consulting Scrumconnect Consulting is a people-first digital consultancy delivering impactful solutions across both the public and private sectors. We specialise in building high-performing, diverse, and inclusive teams that work on mission-critical digital transformation programmes. As a Disability Confident employer, we are proud to foster a culture centred on learning, collaboration, and continuous improvement, where everyone is supported to do their best work and grow their career. Role Overview We are looking for a highly skilled QA Automation Tester with strong experience designing, building, and executing automation frameworks across UI, API, and microservices-based applications. You will play a key role in ensuring the quality, reliability, and performance of government digital services built to GOV.UK Service Standard and DDAT frameworks. Key Responsibilities Automation & Framework Development * Design, develop, and maintain robust automation frameworks for UI and API testing * Build automation frameworks from scratch using industry best practices * Develop automated test scripts using Java, JavaScript, Playwright, Selenium, Cypress, or RestAssured (BDD) * Create automated API test suites using Postman, RestAssured, or equivalent * Integrate automated test suites into CI/CD pipelines (Jenkins, GitHub Actions, GitLab CI) Test Planning & Execution * Create and execute automation-focused test plans for GOV.UK digital services * Ensure comprehensive coverage across functional, regression, and integration testing * Support UAT and validate end-to-end user journeys Defect Management & Quality Reporting * Identify, log, and track defects using Azure DevOps or JIRA * Work closely with developers to reproduce, troubleshoot, and resolve issues * Produce clear, data-driven test reports and automation summaries Agile Delivery & Collaboration * Actively contribute to Agile ceremonies (Scrum/Kanban) * Collaborate with developers, product managers, BAs, and QA engineers * Define and refine test strategies with a strong automation focus * Provide mentoring and technical guidance to junior testers Compliance & Standards * Ensure testing aligns with GOV.UK Service Standard and DDAT frameworks * Validate security, accessibility, and performance requirements through automated and manual testing where required Technical Skills & Experience * 6+ years of experience as a QA Automation Tester or similar role * Strong proficiency in Java and JavaScript * Expert-level experience with: * Playwright, Selenium, Cypress (UI automation) * RestAssured (BDD), Postman (API testing) * Proven experience designing automation frameworks from the ground up * Strong understanding of microservices architecture and API/contract testing * Experience working with CI/CD pipelines and version control (Jenkins, GitHub Actions, GitLab CI, Git) * Familiarity with React, HTML, CSS, JavaScript for UI validation * Knowledge of SQL and experience testing relational databases Our Commitment to Diversity & Inclusion At Scrumconnect Consulting, we believe that diversity drives innovation. We are committed to creating an inclusive environment where everyone is respected, valued, and supported. We actively encourage applications from women, people with disabilities, individuals from underrepresented communities, and those seeking flexible working arrangements . As a Disability Confident Level 1 employer, we provide reasonable adjustments throughout the recruitment process and employment to ensure equal opportunity for all.

Job Title: Knowledge System Manager Location: London/Hybrid (2-3 days/week on site) Contract Duration: 12 Months (potential to extend) Daily Rate: £41.92/hr (Umbrella - Maximum) IR35 Status: Inside IR35 Minimum Requirement: • Project Management, • Line management, • Knowledge systems experience, • Leading the team who own and maintain the organisations knowledge systems (three document and legal knowledge search platforms using SharePoint, WordPress and Sitecore technologies and a document automation tool), including line management responsibilities, establishing clear priorities and setting performance and project objectives for the team., • Working with system users and content creators, to ensure the systems are effective and content meets needs, including accessibility requirements., • Finding innovative ways to make use of the systems currently available to meet the changing needs of the organisation., • Project managing improvements to our current systems and working with a variety of stakeholders to achieve effective outcomes and value for money., • Building and maintaining strong relationships with internal and external technology experts and acting as the link between these experts and system users., • Working across K&I and wider Knowledge and Learning Communities to support and engage users across the organisation, including delivering training., • Contributing to K&I projects which benefit from a systems perspective and ensuring that conversations across the group which involves knowledge systems are joined up so that the Division work in a collaborative way. Supporting senior stakeholders (including Board level) in their strategic work to design the future direction of knowledge and learning systems., • Ensuring that all activities are aligned with priorities strategies and cross-government policies relating to information and data management, • Expert insight on technological changes and knowledge management to ensure that the organisation remains up to date with current best practice., • Acting as the conduit between Digital and K&I colleagues to facilitate the embedding of legal technology and advancements (for example in the field of AI) into our knowledge systems., • Identifying gaps in the current systems offer and working with legal teams, Digital and K&I to understand and plan to meet gaps. As a member of the disability confident scheme, CLIENT guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. Armed Forces Covenant CLIENT is proud to support the Armed Forces Covenant and as such, we guarantee to interview all veterans or spouses/partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates/military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. If you qualify for the above, please notify us. We will be in touch to discuss your suitability and arrange your Guaranteed Interview. Should you require reasonable adjustments at any point during the recruitment process or if there is a more accessible way for us to communicate, please do let me know. To apply for this role please submit your latest CV or contact Aspect Resources

Job Family Group: Strategic Planning & Business Development Group Job Description: As a Senior Strategy Manager within bp’s Strategy & Sustainability team, you will lead the development and execution of technology strategies that drive transformation and innovation across bp’s businesses. This role requires a sound working knowledge of technology within the energy sector or related industries, and the ability to integrate critical thinking with technical insight. You will collaborate closely with senior stakeholders—including VP, SVP and EVPs—to ensure the ‘golden thread’ of technology strategy is consistently woven through all investments and decision-making processes. Your responsibilities include steering complex, high-impact projects, enabling functional transformation, and supporting priority special projects. You will role model bp’s ‘Who we are’ principles: live our purpose, play to win, and care for others, while fostering a culture of continuous improvement and strategic excellence. This role would be a perfect opportunity for someone with a passion for technology and a desire to harness technology in the delivery of bp's strategy. What you will do... • Technology Strategy Development & Innovation: Lead the creation and evolution of technology strategies and policies, ensuring alignment with bp’s overarching strategic narrative. Apply methodologies in strategic problem solving, value creation, and policy writing, with a focus on transformation driven by technology., • Project Leadership: Steer complex, high-impact technology projects and special initiatives on behalf of VP, SVP and EVP partners. Develop work plans, prioritise backlogs, and ensure quality control and continuous improvement throughout the project lifecycle, • Relationships: Build and maintain strong relationships with key decision makers across the technology ecosystem. Guide strategic focus and deployment, integrating technology strategy across business divisions and supporting functions, • Strategy Communication: Develop compelling storylines and prepare materials that effectively communicate technology strategies for diverse audiences, including bp’s businesses, integrating functions, and leadership teams, • Strategic Origination: Monitor technology trends and market movements to identify new strategic opportunities, working with existing Technology teams. Share insights and findings with the wider team to support targeted technology strategy development, • Development and Coaching: Enhance the capabilities of the team by leading coaching sessions focused on technology strategy skills. Foster a culture of continuous improvement and strategic excellence, • Thought Leadership: Contribute to bp’s intellectual capital by sharing technology-related knowledge and insights, and developing innovative approaches to technology strategy, planning, and execution, • Role Modelling & Compliance: Adhere to bp’s Code of Conduct and exemplify strong leadership through bp’s ‘Who we are’ principles, especially in the context of technology strategy What you will bring... • Strategic leadership: Previous experience in a senior strategic role – including demonstrated success in developing and implementing technology strategies that deliver significant business improvements. Proven track record of leading multiple projects, strategic problem solving, mobilising teams, and/or managing complex stakeholder environments., • Broad technology landscape knowledge: Awareness of and a deep curiosity towards current and emerging technologies, industry trends, and standard processes across digital transformation, enterprise architecture, cybersecurity, automation, and data management. Ability to evaluate and apply technology solutions to strategic business challenges, • Relationship management and communication: Strong relationship-building skills with senior decision makers, technical teams, and external partners. Excellent communication, presentation, and facilitation skills, with the ability to influence and align diverse audiences, • Continuous learning and thought leadership: Commitment to staying updated with technology trends, sharing insights, and contributing to bp’s intellectual capital and innovation culture, • Deep expertise in technology strategy is desirable: Significant experience shaping and delivering technology strategies within complex organisations, ideally in the energy sector or a top-tier professional services/consulting firm. Proven ability to drive transformation and innovation through technology Why Join Us? We’re committed to supporting leaders who want to make an impact. At bp, you’ll have the chance to shape and influence outcomes across businesses. You’ll be part of an inclusive environment where diverse perspectives are valued, and where your contribution to performance and integration matters. We invest in the growth and wellbeing of our people, providing the resources, networks, and development opportunities needed to thrive. Our total rewards package includes competitive pay, bonuses, share options, and a range of flexible benefits designed to meet your needs — from healthcare and retirement plans to paid time off and agile working. We recognise that people have multifaceted lives, and we strive to offer a career experience that reflects that. Apply now! Please note: If initially based in London, St James Square, this position will move to London, Timber Square, Southwark, from Q4 2027 Travel Requirement: Up to 10% travel should be expected with this role Relocation Assistance: This role is not eligible for relocation Remote Type: This position is a hybrid of office/remote working Skills: Acquisitions and divestments, Acquisitions and divestments, Agreements and negotiations, Analytics, Commercial Acumen, Commercial Business Development, Communication, Contractual risk management, customer and competitor understanding, Data visualization and interpretation, Deal structuring, Decision Making, Developing and implementing strategy, Economic evaluation methodology, Economic modelling, Financial Analysis, Financial Modelling, Influencing, Investment appraisal, Joint Venture Structuring, Managing change, market, Market Analysis, Project and programme management, Risk Management {+ 4 more} Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please ___. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

Entity: Finance Job Family Group: Finance Group Job Description: Our purpose is to bring together people, energy and markets to power and navigate a changing world. In a time of constant change and possibility we need new talent to pursue commercial opportunities, fuelled by world-class insight and expertise. We’re always striving for more innovative digital solutions, sustainable outcomes and closer collaboration across our company and beyond, and you could be part of that too. This role for someone with strong commercial savvy, problem-solving skills, and the ability to co-create solutions to category challenges while cultivating partner relationships and developing insights into supply markets, including emerging technologies and progressives. We are looking for a Finance Business Partner – Digital to join the Castrol Finance team and play a key role in shaping how digital investments bring value for the business. This is a senior individual‑contributor role, offering high visibility and the opportunity to work closely with senior Digital and Finance leaders during an important period of change and transformation. As a trusted advisor, you will partner with Digital leadership to support strategic decision‑making, strengthen financial rigor, and ensure digital spend is aligned to Castrol’s business priorities. You will translate complex financial information into clear, practical insight that supports both operational and long‑term outcomes. This is a role within the Castrol organisation and the successful candidate will become part of the Castrol ring-fence. If you are part of the ring-fence, it is expected that your employment will move with Castrol to new ownership. * Act as a strategic finance partner to the Digital leadership team, including the CIO. * Provide insight on digital financial performance, highlighting risks, opportunities, and recommendations. * Lead budgeting, forecasting, and multi‑year planning for the Digital function. * Develop and review robust financial models, investment cases, and scenario analysis. * Monitor and govern digital Opex, Capex and Revex, including cloud, software, infrastructure and major programmes. * Support cost transparency, optimisation initiatives, and value‑for‑money discussions. * Deliver clear management reporting, dashboards, and KPIs to support data‑driven decisions. * Provide financial support to digital projects and portfolios, including ROI analysis and post‑investment reviews. * A Bachelor’s degree in Finance, Accounting, Economics, Business, or Business Management (desirable), alongside a professional accounting qualification (ACA, ACCA, CIMA, or equivalent). * Strong FP&A capability, including budgeting, forecasting, long‑range planning, scenario analysis, and advanced financial modelling. * Proven experience analysing complex datasets and translating them into clear, actionable insights for both finance and non‑finance audiences. * Experience working with digital and technology cost drivers, including cloud, SaaS, infrastructure, vendor contracts, and digital portfolios. * Advanced Excel expertise and strong capability with data and visualisation tools such as Power BI. * Demonstrated ability to build robust investment and arguments with clear assumptions, risks, and benefits. * Solid understanding of financial controls, risk management, accounting standards, and internal reporting requirements, with sound professional judgement balancing governance and commercial enablement. * Strong communication and influencing skills, with the confidence to challenge constructively and present effectively to senior digital and business leaders. * A collaborative, inclusive approach with proven ability to build trusted relationships across finance, digital, procurement, and external partners. * Self‑starter comfortable operating independently, leading cross‑functional initiatives without formal authority, and performing effectively in fast‑paced, global, and evolving environments. Experience of digital‑led transformation or IT operating models is advantageous but not essential. Travel Requirement Negligible travel should be expected with this role Relocation Assistance: This role is not eligible for relocation Remote Type: This position is a hybrid of office/remote working Skills: Accounting policy, Accounting policy, Accounting Processes and Financial Systems, Agility core practices, Agility tools, Analytical Thinking, Business Acumen, Business process control, Business process improvement, Collaboration, Commercial Acumen, Communication, Creativity and Innovation, Credit Management, Customer centric thinking, Data Analysis, Data visualization and interpretation, Decision Making, Digital Fluency, Financial Reporting, Influencing, Internal control and compliance, Management Reporting, Managing change, Presenting {+ 4 more} Legal Disclaimer: We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, sex, national origin, sexual orientation, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please ___. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

Entity: Finance Job Family Group: Finance Group Job Description: We’re setting up a new treasury function as Castrol prepares to operate independently of bp. It’s a significant moment for us, and we’re building the foundations of how Castrol will manage cash, funding and liquidity as a standalone business. Joining us now means you’ll help shape how our treasury team works. We’re designing processes, tools and decision‑making frameworks from scratch, and we work closely with colleagues across finance, the wider business and our banking partners to make it happen. You won’t just join a treasury team — you’ll help build one. This is a role within the Castrol organisation and the successful candidate will become part of the Castrol ring-fence. If you are part of the ring-fence, it is expected that your employment will move with Castrol to new ownership.” Please note that roles based out of SJS or Sunbury will move to Timber Square, Southwark, from Q4 2027” We’re looking for a Cash Manager who will lead our daily cash and liquidity activity. You’ll guide how we manage short‑term cash, how we plan for upcoming funding needs and how we keep visibility across currencies and entities. You’ll also lead a team of two Cash Analysts and work directly with the Castrol Group Treasurer. We see this role as central to keeping the business funded and able to operate smoothly. You’ll help us create simple, reliable processes that scale as Castrol grows. You’ll help us build a clear picture of how cash moves across the business each day. We’ll rely on you to bring together forecasts, actuals and funding needs so we can make informed decisions. You’ll also help us understand where we have surplus cash and how best to use it. You will: * Maintain daily cash positioning across currencies and entities * Produce a consolidated view of funding needs across the group * Identify surplus cash and support upstreaming where appropriate * Track forecast‑to‑actual movements and highlight trends * Develop reporting and tools that improve visibility for stakeholders * Support policy development, stress testing and process improvements * Contribute to the design of new controls and workflows as we build the function We’re looking for someone who understands treasury operations and is comfortable working with cash, FX and banking partners. You don’t need to tick every box, but experience in the following areas will help you succeed: * Treasury cash management * Buying and selling FX * Working with banks and negotiating terms * Improving operational processes * Understanding financial risks such as market, liquidity or credit * Using data tools (Power BI, Tableau, SQL, Python, DAX, RegEx, Dataiku) * Working in or alongside oil retail or energy (helpful but not essential) We value people who communicate clearly, manage their time well and stay steady when priorities shift. Curiosity and a willingness to work through problems with others matter to us. We’re at a turning point for Castrol. Joining us now means you’ll help shape how our treasury function operates for years to come. You’ll work with a small, collaborative team, have visibility with senior leaders and play a direct role in Castrol’s transition to a standalone business. If you want to build something meaningful and see the impact of your work every day, we’d like to hear from you. Why join us? Apply now! Travel Requirement Up to 10% travel should be expected with this role Relocation Assistance: This role is not eligible for relocation Remote Type: This position is a hybrid of office/remote working Skills: Analytical Thinking, Analytical Thinking, Asset and project finance, Banking Relationships, Banking solutions, Cash, Claims Management, Collaboration, Commercial Acumen, Communication, Corporate Finance, Corporate structure and group funding architecture, Credit rating management, Curiosity, debt and liquidity forecasting, Debt Capital Markets, Decision Making, Defined benefit pension schemes fund management, Defined contribution pension schemes investment strategy, Digital Automation, Digital cybersecurity, Digital Fluency, Equity Capital Markets, Ethical judgement, Financial framework management {+ 15 more} Legal Disclaimer: We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, sex, national origin, sexual orientation, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please ___. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

Entity: Technology Job Family Group: Procurement & Supply Chain Management Group Job Description: About the role bp’s procurement function plays a critical role in supporting the wider business by enabling effective, ethical and value‑driven sourcing. The Senior Procurement Manager – Strategy, Transformation & Performance leads a team responsible for shaping procurement’s functional strategy, operating model and supporting its consistent execution across the organisation. This role focuses on setting clear strategic direction, designing and delivering transformation initiatives, supporting change adoption, and overseeing performance management. Working closely with colleagues across procurement, bp more broadly and external organisations, you will help ensure that new ways of working are practical, aligned, and embedded over time. The role suits someone who brings a structured, but creative and collaborative approach, is comfortable working in complex environments, and values inclusive engagement with diverse collaborators. Key areas of responsibility Strategy and performance * Lead the development and ongoing evolution of procurement’s functional strategy, ensuring alignment with bp’s wider business objectives. * Define objectives, metrics, goals and achievements that support effective delivery and enable clear performance tracking. * Oversee programmes of work that strengthen procurement capability, consistency and outcomes across regions. * Develop and apply insight‑led reporting to support informed decision‑making and continuous improvement. * Develop understanding of external market trends and industry practices, sharing relevant insight within procurement and bp. * Work closely with the SVP Procurement Office on strategy materials, performance updates and position papers. Transformation and change * Lead transformation initiatives within your discipline to improve ways of working, tools and capabilities. * Support the coordination of change across a broad partner landscape, recognising different regional and functional contexts. * Use appropriate change management approaches, metrics and feedback to support sustainable adoption. * Encourage the effective use of digital tools and data to support efficiency and value creation. Communication and engagement * Develop clear, accessible narratives that explain objectives, progress and expected outcomes. * Engage with partners across procurement and bp to build alignment and shared understanding. * Represent procurement in relevant internal forums and, where appropriate, external industry settings. Team leadership * Lead and develop a team with a focus on collaboration, learning and continuous improvement. * Support the development of technical and transferable skills, including data literacy, digital awareness and partner engagement. * Create an inclusive, respectful team environment where different perspectives are encouraged. * Provide coaching, guidance and clear direction, while promoting accountability and wellbeing. * Role model bp’s values, Code of Conduct and safety leadership expectations. What we’re looking for Education * Degree‑level qualification (procurement or a related subject area preferred), or equivalent relevant professional experience. * A postgraduate qualification related to procurement is desirable but not essential. Experience and knowledge * Strong knowledge of procurement strategy, operating models, performance management and objectives and key results. * Experience leading or supporting global teams through complex programmes or change initiatives. * Understanding of procurement processes and category management practices. * Ability to work collaboratively across disciplines to ensure alignment and complementary outcomes. * Experience engaging with senior stakeholders and explaining complex topics clearly. * Awareness of external market trends and industry practices, with the ability to assess their relevance to bp. Skills and ways of working * Structured approach to programme and change management. * Clear written and verbal communication skills, with the ability to support inclusive dialogue. * Thoughtful problem‑solving and sound judgement when balancing strategic intent with practical delivery. * Experience working in large, multinational organisations and navigating organisational complexity. * Commitment to ethical practice, safety and continuous improvement. NOTE: Please note that roles based out of SJS or Sunbury will move to Timber Square, Southwark, from Q4 2027. Why join our team? We support our people to learn and grow in a diverse and challenging environment. We believe that our team is strengthened by diversity. We are committed to crafting an inclusive environment in which everyone is respected and treated fairly. There are many aspects of our employees’ lives that are meaningful, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, collaboration spaces in a modern office environment, and many others benefits! Apply now! Travel Requirement Up to 10% travel should be expected with this role Relocation Assistance: This role is not eligible for relocation Remote Type: This position is a hybrid of office/remote working Skills: Agility core practices, Agility tools, Business Acumen, Business Requirements Analysis, Category spend profiling, Category Strategy, Cost modelling, Digital Fluency, Negotiating, Negotiation planning and preparation, Product and market intelligence, Sourcing strategy, Supplier Relationship Management, Value creation and management Legal Disclaimer: We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, sex, national origin, sexual orientation, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please ___. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

Entity: Production & Operations Job Family Group: Wells Group Job Description: About the Role The Remote Operations Centre (ROC) Well Engineering Specialist is responsible for monitoring well operations and providing drilling engineering support during execution. The role focuses on delivering step‑change improvements in safety and performance by sharing best practices and lessons learned across rigs and regions, while proactively identifying and escalating risks to prevent continuation bias. Using a data‑driven approach and digital and automation tools, the ROC Well Engineering Specialist identifies and removes drilling inefficiencies and performance barriers. The role also builds strong, collaborative working relationships across the Remote Operations Centre, regional engineering teams, and Wells technical specialists. This is an excellent opportunity for engineers looking to accelerate their operational experience while gaining exposure across multiple basins and projects. The ROC development model is designed to support fast‑track career progression alongside meaningful operational impact. Key Accountabilities Non‑productive time avoidance • Analyse and monitor real‑time operational data to prevent or minimise non‑productive time events, • Intervene when risks or improvement opportunities are identified and escalate appropriately to prevent continuation bias, • Identify recurring issues, determine root causes, and implement mitigation strategies Invisible lost time reduction • Analyse rig performance to identify inefficiencies using benchmarks and lessons learned, • Review and improve engineering procedures to enhance operational efficiency, • Support the transfer of lessons learned across assets to reduce flat time Assurance and oversight • Provide oversight and support to engineering deliverables, including those from remote support teams, • Verify engineering outputs for quality and compliance during critical operations, • Conduct pre‑execution checks for high‑risk activities, • Verify safety barriers through structured self‑verification processes and oversight systems Digital enablement and innovation • Support the development and deployment of digital and automation tools, • Improve operational decision making through enhanced data visualisation, • Contribute to continuous improvement initiatives focused on performance optimisation Standardisation and knowledge sharing • Share insights and lessons learned across teams and during operational reviews, • Promote consistent drilling practices by sharing procedures across rigs, • Contribute to central knowledge platforms with case studies and operational learnings Emergency response support • Provide engineering support during emergent well operations issues, • Prepare initial well control response materials, • Perform key engineering calculations such as kill sheets, kick tolerance, formation integrity tests, pressure tests, cementing calculations and hydraulics, • Review and develop operational work instructions Essential Education and Experience Requirements • Bachelor’s degree in engineering or a related discipline, • Experience in well engineering or drilling operations, • Strong problem solving, analytical, teamwork, and communication skills, • Demonstrated commitment to safety leadership and risk management, • Solid operational experience in drilling or well activities, • Experience with engineering software such as torque and drag modelling, stuck pipe analysis, hydraulics modelling, and directional drilling tools Work Pattern Rotation: • This is a rotational role: 3 weeks on / 3 weeks off, working 12-hour day shifts. Why Join Our Team? At bp, we support our people to grow within a diverse, collaborative, and forward‑thinking environment. We believe our success is driven by the strength of our people and the value of different perspectives. We offer a flexible and supportive benefits package designed to fit your life, including flexible working options, generous parental leave, and competitive retirement benefits. We are committed to creating an inclusive workplace and ensuring equal access for all. Reasonable adjustments are available to support candidates throughout the application and interview process. Travel Requirement Up to 10% travel should be expected with this role Relocation Assistance: This role is not eligible for relocation Remote Type: This position is not available for remote working Skills: Casing and wellhead recovery, Casing and wellhead recovery, Casing Design, Cementing, Common process for wells activities, Completions and Interventions Fluids, Control of Work, Cost Management, Directional Drilling, Drilling, Drilling data acquisition and well monitoring, Drilling Operations, Drillstring component selection, Electric-line, Equipment integrity assurance, Managed Pressure Drilling, Management of change, monitoring and maintenance, OMS and bp requirements, PPFG and geohazard principles for wells, Process Safety Management, Rig and vessel intake and start-up, Rig and vessel operations, Rig workovers, Risk Management {+ 14 more} Legal Disclaimer: We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, sex, national origin, sexual orientation, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please ___. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

Entity: Technology Job Family Group: IT&S Group Job Description: Job Description Our purpose is to bring together people, energy and markets to power and navigate a changing world. In a time of constant change and possibility we need new talent to pursue commercial opportunities, fuelled by world-class insight and expertise. We’re always striving for more innovative digital solutions, sustainable outcomes and closer collaboration across our company and beyond, and you could be part of that too. About the Role: We are seeking a Staff Technical Program Manager (TPM) with exceptional technical depth to drive the delivery of complex software and AI-powered solutions. This role goes beyond traditional program management. You will operate as a technical leader, partnering closely with software engineers, architects, and data/AI teams to deliver scalable, high-impact systems. You will play a critical role in orchestrating large, multi-functional engineering initiatives, influencing system design decisions, and ensuring technical execution aligns with strategic outcomes. This is an ideal role for experienced TPMs with strong software engineering backgrounds or senior engineers who have transitioned into technical program leadership. Key Accountabilities: Technical Program Leadership * Lead end-to-end delivery of complex, multi-team engineering programs, including distributed systems, platforms, and AI/ML solutions. * Own program execution across architecture, design, development, testing, and deployment phases. * Drive alignment on technical strategy, trade-offs, and delivery turning points. * Manage dependencies across engineering teams, platforms, and external integrations. Deep Technical Engagement * Act as a technical leader, not just a coordinator and engage directly in: System design discussions Architecture reviews and design critiques API contracts and service boundaries * Understand and challenge technical decisions with engineers and architects. * Translate complex technical concepts into program-level strategies and execution plans. * Identify and mitigate risks related to scalability, performance, reliability, and security. AI & Software Delivery Excellence * Drive programs involving AI/ML systems, including model integration, data pipelines, and inference services. * Ensure alignment between software engineering practices and AI lifecycle needs (data, experimentation, deployment, monitoring) * Coordinate delivery of end-to-end solutions combining traditional software and AI components. Multi-functional Leadership * Collaborate closely with: Software engineers and engineering managers Architects and principal engineers Product managers and technical product owners Data scientists and ML engineers DevOps, SRE, and platform teams * Act as the central point of coordination for large technical initiatives across multiple domains. Execution & Operational Excellence * Define and track program goals, targets, and success metrics. * Drive planning cycles (roadmaps, quarterly planning, sprint execution alignment) * Establish scalable delivery frameworks, processes, and procedures. * Ensure visibility through clear reporting, dashboards, and partner communication. * Remove bottlenecks and proactively resolve program risks. Technical Governance & Quality * Establish standards for system quality, observability, and reliability. * Ensure strong engineering practices including testing strategies, CI/CD, and release management. * Promote technical excellence and continuous improvement across teams. Partner Influence & Communication * Communicate complex technical programs clearly to both technical and non-technical partners. * Influence senior leadership decisions through data-driven insights and technical reasoning. * Provide structured updates on progress, risks, and outcomes. Required Qualifications * Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field (or equivalent experience) * Proven experience in software engineering, technical program management, or related roles * Strong software engineering background with hands-on experience in building complex systems * Deep understanding of: Distributed systems and microservices architectures APIs and platform design Cloud infrastructure (AWS, Azure, GCP) DevOps, CI/CD pipelines, and system reliability * Proven experience leading large-scale, cross-team technical programs Preferred Qualifications * Experience delivering AI/ML-based products or platforms. * Familiarity with the AI/ML lifecycle (model training, deployment, monitoring, MLOps). * Experience working in platform engineering, developer tooling, or internal infrastructure teams. * Prior experience as a senior software engineer, architect, or engineering lead * Experience in highly regulated or complex domains (e.g., FinTech, healthcare, insurance) Key Skills * Strong technical depth and architectural understanding. * System-level thinking and problem-solving. * Program and delivery management at scale. * Risk management and dependency resolution. * Exceptional partner management and communication. * Ability to influence without direct authority. * High ownership and execution attitude. What Sets This Role Apart (vs. a Typical TPM) * Deep Engineering Fluency: Ability to actively participate in design and architecture discussions * Technical Judgment: Capability to evaluate trade-offs and guide engineering decisions * AI & Advanced Systems Exposure: Involvement in modern AI-driven and distributed systems * Strategic Technical Leadership: Acts as a force multiplier for engineering teams, not just a coordinator Work You’ll Own * End-to-end program plans and execution strategies * Cross-team engineering roadmaps * Architecture alignment and dependency management * Program risk assessments and mitigation plans * Delivery dashboards and executive-level reporting Travel Requirement Up to 10% travel should be expected with this role Relocation Assistance: This role is not eligible for relocation Remote Type: This position is a hybrid of office/remote working Skills: Agility core practices, Agility core practices, API and platform design, Benefits Management, Business Analysis, Business modelling, Client Counseling, Cloud Platforms, Configuration management and release, Data Analysis, Data design, Data Management, Demand Management, Design Thinking, Dialogue enablement, Digital Innovation, Digital Product Management, Employee Experience, Empowering Others, Facilitation, Influencing, Long Term Planning, Managing change, Marketing strategy, Measurement and metrics {+ 5 more} Legal Disclaimer: We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, sex, national origin, sexual orientation, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please ___. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

Entity: Technology Job Family Group: IT&S Group Job Description: Our purpose is to deliver energy to the world, today and tomorrow. For over 100 years, bp has focused on discovering, developing, and producing oil and gas in the nations where we operate. We are one of the few companies globally that can provide governments and customers with an integrated energy offering. Delivering our strategy sustainably is fundamental to achieving our ambition to be a net zero company by 2050 or sooner. We are growing our digital capabilities at bp, and we're looking for a Software Engineer who is excited to shape the future of energy through technology. In this role, you will deliver features that will be used by teams throughout the business, help other teams adopt modern engineering standards, and help us deliver software that powers bp's global operations. You'll join a team that values curiosity, collaboration, and continuous learning, and you'll have the opportunity to influence how we design, build, and operate our digital products. As a Software Engineer, you’ll contribute hands-on to building, improving, and operating reliable software while collaborating closely with your team and stakeholders. In this role, you will: • Contribute to the design and implementation of scalable, secure, and resilient software solutions., • Work with your tech leads to deliver on team priorities aligned with bp’s broader strategy., • Collaborate with other engineering teams across bp to help adapt and integrate their solutions with the Yalla stack., • Write high-quality, production-ready code in languages such as C#, Python, Java, or Go, and be willing to learn new technologies when needed., • Work closely with product managers, designers, and fellow engineers to build solutions that make effective use of the Yalla stack., • Implement and deliver changes to our platform in a timely and reliable manner., • Follow and uphold established software engineering standards and best practices across bp., • Develop, maintain, and improve CI/CD pipelines to support reliable and repeatable releases., • Support configuration and release processes to ensure smooth and predictable deployments., • Share knowledge with teammates, support other engineers when appropriate, and contribute positively to a collaborative team culture., • Design, implement, and optimize relational databases and data models in support of application needs., • Support live services by improving monitoring, reliability, and responding to incidents when required., • Participate in system design discussions, providing input and feedback under the guidance of senior engineers., • Apply secure coding practices and follow bp’s information security policies and standards., • Contribute to delivery planning, progress tracking, and execution of digital initiatives within your team. We're looking for someone who enjoys solving meaningful technical problems and working collaboratively with others. You'll thrive in this role if you have: • Experience working as a Software Engineer on production systems, with growing technical ownership of your work., • A solid understanding of Agile development and modern software engineering practices., • A collaborative mindset and the ability to communicate clearly with engineers, product managers, and other stakeholders., • Hands-on experience with CI/CD pipelines, build automation, or release processes., • Practical experience designing and working with relational databases and data models., • Proficiency in at least one common high-level programming language (e.g. Java, C#, Python, Go, JavaScript, TypeScript), with exposure to or interest in learning others., • Familiarity with container-based development (e.g. building, running, or deploying containerised applications)., • An understanding of secure software development principles and how to apply them in day-to-day coding., • Experience contributing to production-ready systems, including logging, monitoring, and reliability considerations., • The ability to participate in system design discussions and understand architectural trade-offs, with guidance from senior engineers., • Experience using Git-based source control and working with common branching strategies. Travel Requirement No travel is expected with this role Relocation Assistance: This role is not eligible for relocation Remote Type: This position is a hybrid of office/remote working Skills: Cloud Platforms, Cloud Platforms, Collaboration, Communication, Configuration management and release, Continuous deployment and release, Creating a high performing team, Database Design, Digital Project Management, Documentation and knowledge sharing, Emerging technology monitoring, Facilitation, Information Security, Mentoring, Metrics definition and instrumentation, NoSql data modelling, Problem Solving, Relational Data Modelling, Risk Management, Scripting, Secure development, Service operations and resiliency, Software Design and Development, Solution Architecture, Source control and code management {+ 5 more} Legal Disclaimer: We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, sex, national origin, sexual orientation, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please ___. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

Entity: Technology Job Family Group: IT&S Group Job Description: Our purpose is to deliver energy to the world, today and tomorrow. For over 100 years, bp has focused on discovering, developing, and producing oil and gas in the nations where we operate. We are one of the few companies globally that can provide governments and customers with an integrated energy offering. Delivering our strategy sustainably is fundamental to achieving our ambition to be a net zero company by 2050 or sooner! Endur Technology Engineers in the bp Disciplines Model bp is reinventing itself and digital capability is at the core of this vision. As an Endur Technology Engineer you are an experienced Endur practitioner with a deep level of application and trading expertise. Endur Technology Engineers work within bp’s Gas and Power Trading division on the core trading and risk management platform, Endur. You will bring knowledge of commodity trading and the use of ERTM systems to manage this activity. You will be familiar with both the business application of these technologies and the broad concepts behind Agile technology delivery and DevOps. bp operates a discipline-based organization and Endur Technology Engineers may be deployed to work in different areas of our business over time based your skills and experience and the business adoption of technology. With your technology specialist skills, you will bring transferable skills which will allow you to support immediate business demand, and to grow your skills over time. You thrive in a culture of continuous improvement within teams, encouraging and empowering innovation and the delivery of changes that optimise operational efficiency and user experience. You are curious and improve your skills through continuous learning of new technologies, trends & methods, applying knowledge gained to improve bp standards and the capabilities of the Engineering Community. You embrace a culture of change and agility, evolving continuously, adapting to our changing world. You are an effective great teammate, looking beyond your own area/organizational boundaries to consider the bigger picture and/or perspective of others, while understanding cultural differences. You continually enhance your self-awareness and seek guidance from others on your impact and effectiveness. Well organized, you balance proactive and reactive approaches and multiple priorities to complete tasks on time. You apply judgment and common sense – you use insight and good judgment to inform actions and respond to situations as they arise. European Gas & Power (EGP) is part of bp’s trading business based in Canary Wharf, London. It is front and centre in bp’s plans to move away from Oil to a future of renewable energy. The gas business is a crucial element of this transition providing base load capacity and the ability to meet peak demand, while the power business is investing heavily in wind and solar. Their power strategy includes reaching 12GW of renewable power by 2030; which equates to one third of the UK’s total current demand. Please note that roles based out of SJS or Sunbury will move to Timber Square, Southwark, from Q4 2027. • The safety of our people and our customers is our highest priority. The role will advocate and lead in this and promote a culture of security and safety in everything that we do., • Work as part of evolving multi-disciplinary teams which may include Software Engineers, Enterprise Technology Engineers, Designers, SecOps, and Product owners to deliver value through the application of specialist skills, • Work with vendors and partners providing market solutions to optimize the usage and value which can be delivered from the appropriate technology platform, • Ensure operational integrity of what you build, assuring operational compliance with architectural and security standards, as well as compliance and policy controls refined by Strategy., • Define and document standard run books and operating procedures. Create and maintain system information and architecture diagrams., • Broad hands-on experience of supporting, implementing and extending features in Openlink Endur., • Hands on and in-depth experience of Endur’s C# Open Component API, Open JVS, UDSR’s, Report Builder, Operation Services and Services Manager (Grid Architecture)., • Excellent and demonstrable Oracle SQL skills., • Deep experience of Endur’s main modules including:, • APM (e.g. new page creation, understanding of exposure), • Trading Explorer (e.g. deal modelling/capture, templates, expo/PnL results), • Market Explorer (e.g. curve and volatility setup, market data analysis), • Admin & Reference Manager (static data, location and pipelines, valuation pools), • Services Manager (e.g. task and workflow creation), • Understand Endur deployment procedures including CMM import/export and cloud DevOps, • In depth experience working in at least one area of Front/Mid/Back office., • Working with business partners, developers, architects and testers to define requirements, designs and implement efficient supportable solutions., • Experience working on at least one globally traded market, preferably physical commodities., • Implementing a test regime to ensure solution quality across the delivery., • Working with a hybrid team of delivery resources (internal & external); utilising scrum methodology where relevant, • Strong Communications skills with the ability to operate across complex business environments and partners up to executive level., • Identifying areas for continual improvement that deliver Technology or Business value., • Experience working across all areas of the trading floor and trade lifecycle of Front/Mid/Back office, • Experience working on European Gas and Power markets, • Reviewing and elaborating interface specifications for other systems connecting to Endur Travel Requirement No travel is expected with this role Relocation Assistance: This role is eligible for relocation within country Remote Type: This position is a hybrid of office/remote working Skills: Legal Disclaimer: We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, sex, national origin, sexual orientation, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please ___. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

Entity: Supply, Trading & Shipping Job Family Group: Shipping Group Job Description: The Regional Optimization Lead supports the delivery of the commercial optimization agenda across the shipping fleet, working closely with the Senior Commercial Shipping Optimization Manager to turn strategy into effective execution. This senior role maintains a strong focus on live earnings and voyage efficiency, with day‑to‑day involvement in monitoring vessel behaviour, stepping in on deviations, and partnering with operations, chartering, performance, and claims teams to protect and enhance voyage economics. Acting as the link between commercial strategy and operational delivery, this role provides hands‑on support across fuel utiliziation, routing, speed handling, bunker planning, claims, and post‑voyage analysis. It strengthens transparency and rigor by using dashboards, digital tools, and standardized processes to guide decisions. Collaboration is central to success. The Commercial Lead works closely with Chartering, Operations, Performance, Claims, Bunkers, and Analytics teams to drive optimization, capture value, and ensure findings are applied fleet-wide. * Implement the commercial shipping maximization agenda in line with set priorities, converting strategy into practical voyage and fleet actions. * Maintain a strong daily earnings focus through PnL oversight, route and speed monitoring, and active participation in daily Chartering optimization huddles. * Optimize voyage execution through hands‑on involvement in fuel utilization, routing, speed management, stoppages, route compliance, and heating strategy, applying “heat‑to‑need” principles and surfacing exceptions via dashboards. * Track vessel and voyage performance benchmarks, working with the Performance Manager to identify underperforming vessels and coordinating corrective actions with internal partners. * Support bunker optimization by reviewing bunker intakes and helping refine bunker stem decisions to improve cost and efficiency outcomes. * Take ownership of vessel performance and commercial claims, including performance claims, off‑hire tracking, and voyage‑level re‑billables, coordinating with internal and external stakeholders to improve recovery. * Strengthen charter party and contract performance by reviewing Time‑Charterparties, identifying improvement opportunities, and applying redelivery guardrails to prevent over‑hire and commercial leakage. * Deliver post‑voyage analysis and insights, working with Analysts and Performance teams on monthly earnings reviews, underperformance reports, and voyage reviews, ensuring findings are embedded through closed‑loop feedback. * Lead bi‑weekly optimization huddles with chartering, claims, and operations teams. * Contribute to benchmarking and reporting, maintaining accurate shipping scorecards, tracking trends against internal targets and industry standards, and highlighting improvement opportunities. * Own and negotiate underperformance claims with vessel owners. * Partner across Performance, Chartering, Operations, Digital, Technical teams, charterers, suppliers, and vendors to support optimization, knowledge sharing, and continuous improvement across the fleet. * Recent experience in commercial shipping, voyage operations, or fleet performance with hands‑on exposure to live voyage management. * Strong practical understanding of PnL drivers, fuel consumption, routing, speed management, bunker planning, and voyage economics. * Hands‑on experience using IMOS or similar commercial voyage management systems. * Experience identifying freight losses, reducing idle time, and handling commercial claims (demurrage, off‑hire, miscellaneous). * Solid understanding of tanker charter parties and freight terms. * Experience in vessel performance assessment, including off‑hire and efficiency‑related claims. * Confident working with dashboards, voyage systems, and performance data to support real‑time decisions. * Background as a senior sea‑going mariner or recent commercial shipping experience within tanker operations. * Experience within a vessel‑owning organization or tanker pool, with exposure to commercial decision‑making, fleet performance drivers, owner–charterer dynamics, and operational frameworks that support optimization. * Experience working as a charterer for a ship owner or pool operator. * Strong influencing and stakeholder management skills across technical, digital, commercial, and operational teams, as well as external partners and vendors. * Understanding of compliance requirements, risk management practices, and governance frameworks relevant to commercial shipping operations. * Commercial mentality with experience in cost recovery, claims management, contract optimization, and delivering measurable financial outcomes. * Familiarity with vessel performance technologies, fuel‑efficiency solutions, and digital platforms relevant to shipping optimization. At bp, we support our people to grow in a diverse and dynamic environment. We value the strength that comes from different perspectives and experiences. Our benefits are designed to help your work fit your life, including flexible working options, generous parental leave, and excellent retirement benefits. We are committed to providing reasonable accommodations for individuals with disabilities throughout the application and employment process! Travel Requirement Up to 10% travel should be expected with this role Relocation Assistance: This role is not eligible for relocation Remote Type: This position is a hybrid of office/remote working Skills: Analytical Thinking, Analytical Thinking, Ancillary cost management, Bunker buyer, Chartering, Coaching, Commercial Acumen, Communication, Customer service delivery excellence, Demurrage, Developing and implementing strategy, Listening, Marine assurance, Marine Operations, Marine systems and processes, Marine technical, Market Knowledge, Mentoring, Negotiating value, Operational Excellence, Partner relationship management, Problem Solving, Sentiment and Trends, Shipping/transport, Trading and scheduling operations {+ 4 more} Legal Disclaimer: We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, sex, national origin, sexual orientation, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please ___. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

IT Service Operations Manager – London (Hybrid) • Contract – 6 months, • Inside IR35 – rate dependant on experience Overview We are seeking an experienced IT Service Operations Manager to lead a high-performing Service Desk and Service Operations function within a fast-paced and innovative digital environment. This is an exciting opportunity for a customer-focused technology leader with strong operational management experience, a passion for service excellence, and a proactive approach to continuous improvement. You’ll work closely with technology and business stakeholders to ensure services remain stable, secure, efficient, and aligned to business needs. Role & Responsibilities • Lead and manage the IT Service Desk function as the primary point of contact for IT support and service requests, • Oversee 1st and 2nd line support operations, ensuring high-quality customer service and SLA achievement, • Manage workload allocation, resource planning, and day-to-day operational performance, • Drive proactive problem management, trend analysis, and preventative measures to reduce recurring incidents, • Own and optimise Service Management platforms such as ServiceNow and related monitoring tools, • Collaborate with internal technology teams to improve service stability, availability, and user experience, • Manage supplier and third-party relationships, ensuring contractual obligations and KPIs are achieved, • Support incident escalation, major incident management, and security-related investigations where required, • Lead knowledge management initiatives, including the creation and maintenance of knowledge base documentation, • Contribute to IT service continuity and disaster recovery planning, • Monitor operational risks, controls, and compliance requirements within the service environment, • Drive continuous improvement initiatives, including automation, accessibility improvements, and emerging technologies, • Mentor, develop, and lead an inclusive and high-performing support team Skills & Experience Essential • Previous line management and team leadership experience, • ITIL Foundation certification or equivalent Service Management qualification, • Strong understanding of Service Level Agreements (SLAs) and IT Service Management best practices, • Experience with Service Management platforms such as ServiceNow, Freshservice, TopDesk, or similar, • Experience working within Agile and/or DevOps environments, • Familiarity with digital experience monitoring tools such as Nexthink, • Excellent stakeholder management and communication skills, • Experience managing third-party suppliers and service providers, • Strong analytical, problem-solving, and operational management capabilities, • Budget and resource management experience Desirable • Lean process improvement experience, • Knowledge of collaboration and workflow tools such as SharePoint and Confluence, • Asset Management experience, • Familiarity with Intent-Based Leadership principles

IT Service Operations Manager – London (Hybrid) • Contract – 6 months, • Inside IR35 – rate dependant on experience Overview We are seeking an experienced IT Service Operations Manager to lead a high-performing Service Desk and Service Operations function within a fast-paced and innovative digital environment. This is an exciting opportunity for a customer-focused technology leader with strong operational management experience, a passion for service excellence, and a proactive approach to continuous improvement. You’ll work closely with technology and business stakeholders to ensure services remain stable, secure, efficient, and aligned to business needs. Role & Responsibilities • Lead and manage the IT Service Desk function as the primary point of contact for IT support and service requests, • Oversee 1st and 2nd line support operations, ensuring high-quality customer service and SLA achievement, • Manage workload allocation, resource planning, and day-to-day operational performance, • Drive proactive problem management, trend analysis, and preventative measures to reduce recurring incidents, • Own and optimise Service Management platforms such as ServiceNow and related monitoring tools, • Collaborate with internal technology teams to improve service stability, availability, and user experience, • Manage supplier and third-party relationships, ensuring contractual obligations and KPIs are achieved, • Support incident escalation, major incident management, and security-related investigations where required, • Lead knowledge management initiatives, including the creation and maintenance of knowledge base documentation, • Contribute to IT service continuity and disaster recovery planning, • Monitor operational risks, controls, and compliance requirements within the service environment, • Drive continuous improvement initiatives, including automation, accessibility improvements, and emerging technologies, • Mentor, develop, and lead an inclusive and high-performing support team Skills & Experience Essential • Previous line management and team leadership experience, • ITIL Foundation certification or equivalent Service Management qualification, • Strong understanding of Service Level Agreements (SLAs) and IT Service Management best practices, • Experience with Service Management platforms such as ServiceNow, Freshservice, TopDesk, or similar, • Experience working within Agile and/or DevOps environments, • Familiarity with digital experience monitoring tools such as Nexthink, • Excellent stakeholder management and communication skills, • Experience managing third-party suppliers and service providers, • Strong analytical, problem-solving, and operational management capabilities, • Budget and resource management experience Desirable • Lean process improvement experience, • Knowledge of collaboration and workflow tools such as SharePoint and Confluence, • Asset Management experience, • Familiarity with Intent-Based Leadership principles

We are hiring Knowledge Platform Manager (Intranet & Digital Workplace Management) Location : London • Prior experience in Mid-to-Senior level operational ownership requiring Project Management and Line Management experience to lead a team maintaining cross-departmental / regulatory / Public sector knowledge platforms, • Technical oversight of search and content platforms utilizing SharePoint, WordPress, and Sitecore, alongside modern Document Automation tools., • Responsibility for Information and Data Management policies, ensuring all systems meet strict accessibility and cross-government compliance standards., • Good to have Prior experience in managing Knowledge & Learning Communities Key Skills : Knowledge Management Systems (KMS) / SharePoint, Sitecore / Document Automation / Data Governance / Information Assurance / Training & Adoption / Sharepoint

⭐Employment Type: 12 Month Contract position ⭐Workplace Type: Hybrid (3 days a week in office) ⭐Location: Osterley Senior Content Designer Lead content design at scale across complex digital experiences We’re looking for a Senior Content Designer to play a pivotal role in shaping how millions of customers interact with sophisticated digital products in the media, entertainment, and connectivity space. You’ll work within a value stream, partnering with multiple product teams to design content that is clear, inclusive, and grounded in user needs, while also driving measurable business outcomes. This is a role for someone who is confident operating autonomously, brings strong editorial judgement, and can influence product direction through content. You’ll be supported by senior design leadership, while also acting as a senior voice for content design, helping to raise the bar across teams and contribute to a growing, maturing discipline. What you’ll be doing: Content design & delivery • Own and deliver content across end-to-end customer journeys, covering both assisted and digital touchpoints, • Craft clear, human, and accessible content aligned to user needs, organisational goals, and content standards, • Work directly in design tools alongside product designers, shaping content in context, not in isolation Collaboration & influence • Partner with multiple product teams within your value stream, embedding content into the product development lifecycle, • Collaborate closely with engineering, research, design, and optimisation specialists, • Engage and influence stakeholders across the business—bringing clarity, aligning teams, and driving decisions through evidence Evidence-led practice • Plan and run unmoderated content testing (e.g. using UserTesting), • Work with research teams to shape and contribute to moderated research where needed, • Use analytics and behavioural data to evaluate performance, iterate, and make confident, insight-led recommendations Information architecture & accessibility • Define and maintain clear information hierarchies across journeys and platforms, • Ensure content meets WCAG accessibility standards, championing plain language and inclusive design, • Proactively identify and resolve accessibility challenges in collaboration with design and engineering Raising the standard • Contribute to evolving content patterns, frameworks, and ways of working, • Drive consistency and scalability through shared standards and reusable patterns, • Act as a senior advocate for content design—coaching others and demonstrating its strategic value What you’ll bring • Proven experience as a Senior Content Designer working on digital products or services within large, complex organisations, • A strong track record of designing content across multiple journeys and touchpoints, balancing user, business, legal, and brand considerations, • Experience working in multidisciplinary product teams, partnering effectively with designers, engineers, and researchers, • Strong stakeholder management skills, with the ability to articulate decisions clearly and influence outcomes, • Hands-on experience planning and running content testing, and applying research and data to improve outcomes, • Deep understanding of information architecture, accessibility, and inclusive content design, • Confidence operating with a high degree of autonomy—knowing when to lead, challenge, and collaborate Nice to have • Comfortable working in Figma, • Exposure to optimisation and analytics tools such as ContentSquare and Customer Journey Analytics (training provided)

As a User Experience Designer you will: • Use different techniques to identify and understand users and their needs, so that you can translate user stories and propose user-focused, evidence-based design approaches to meet these needs., • Design accessible and impactful products and services for some of our public and private sector clients., • Employ a wide range of skills, interviewing users, creating detailed plans, understanding and extrapolating data, facilitating workshops, presenting research findings and more, • Visualise, articulate and solve complex problems and concepts, and make disciplined decisions based on available information and research evidence., • Apply technical knowledge and experience to create or design interactive prototypes, both products and services., • Understand and resolve design-centric disputes across varying levels of complexity and risk., • Lead and guide teams, setting the pace, ensuring teams are delivering., • You can work in a fast-paced, evolving environment and use an iterative method and flexible approach to enable rapid Agile delivery., • Communicate effectively across organisational and technical boundaries, understanding the context and making complex and technical information simple and accessible for non-technical audiences. As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: • Business Development – Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events., • Internal contribution – Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. We'd love to meet someone with: • Grounding in user-centred design, from concept to final delivery. Knowledge of which tools, process or methods to use and how to bring an agile delivery team along with you., • Evidence of Working with User Centred Design colleagues to synthesize insights and act on the outcomes., • You will already have SC (Security Check) Clearance., • Experience working with Government Digital Service (GDS) service standards, using GDS design principles, • Experience working with relevant accessibility standards and legislation, such as the Web Content Accessibility Regulations (WCAG), • Experience using a range of design tools such as Figma, Sketch, Adobe XD, Invision Studio, Axure etc., • An empathetic approach and ability to listen to the needs of technical and business stakeholders, and interpret them in a way that is clear for both audiences., • Ability to present designs and justify decisions you’ve made using an evidence-based approach., • Proven ability to create high-quality, compelling design concepts and artefacts such as personas, service maps and wireframes., • Understanding of what good digital services look like and how to design in an inclusive, accessible way., • Experienced in rapid paper and digital prototyping., • Ability to build prototypes using code to create dynamic prototypes using HTML, CSS and Javascript., • Certifications in accessibility (CPACC, WAS, CPWA) or working towards, • Experience testing and auditing assistive technology (JAWS, Dragon, ZoomText) and accessibility features for Windows and macOS

Knowledge Systems Lead – Legal Technology - London Hybrid 6-month contract | Up to £700 per day We are supporting a large legal organisation with the appointment of a Knowledge Systems Lead / Manager to oversee and improve its legal knowledge, document management and content platforms. This role will suit someone who can sit between legal knowledge, digital systems and technology teams, ensuring platforms are effective, accessible, user-friendly and fit for future needs. Key Responsibilities Lead the team responsible for managing legal knowledge systems, including document search platforms, content management tools and document automation technology. Work with legal users, knowledge teams, content owners and digital specialists to improve system performance, adoption and usability. Project manage system enhancements, identify gaps in the current technology estate and support future planning for knowledge and learning platforms. Act as the link between legal, knowledge and digital teams, helping embed legal technology, automation and AI-related developments into existing systems. Support user engagement, training, content governance, accessibility and information management standards. Monitor developments in legal technology and knowledge management to ensure the organisation remains aligned with best practice. Ideal Background Experience in legal knowledge management, knowledge systems, legal technology, document management or content platforms. Strong stakeholder management skills, with the ability to engage both technical and non-technical users. Experience with platforms such as SharePoint, WordPress, Sitecore, document automation tools or legal search platforms would be useful. Team leadership, project management and user adoption experience would be highly beneficial.

If you need support in completing the application or if you require a different format of this document, please get in touch with at or call TCS London Office number 02031552100 / +44 204 520 2575 with the subject line: “Application Support Request”. Job Title: Segment Lead - Education Work Location: London Role Type: Permanent Mode of Working: Office‑based Are you looking to leverage your skills across business growth, client leadership, and large‑scale transformation? We have an exciting opportunity for you - Segment Lead - Education Business Unit! Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership. • Lead high‑performing teams at the intersection of business, talent, and transformation, influencing senior stakeholders across the UK., • Own and execute a strategic growth agenda, with accountability for revenue, client relationships, and long‑term market positioning., • Partner with UK universities to modernise digital campuses, enhance student and faculty experience, and deliver mission‑critical programmes with lasting impact. The Role As a Segment Lead for Education Business Unit, you will, lead high‑performing teams at the intersection of business growth, talent, and transformation, while influencing senior stakeholders across the UK, own and drive a strategic growth agenda, with accountability for revenue, client relationships, and long‑term market positioning, and partner with UK universities to modernise digital campuses, enhance student and faculty experience, and deliver mission‑critical programmes with lasting impact. This is a Segment Head position within the Education Business Unit for the UKI and MEA geography. The role delivers tangible impact across customers, people, and the business and is central to advancing TCS’s partnership with the UK higher‑education ecosystem. Key responsibilities: • Own and manage the P&L for a defined segment within the Education Business Unit in the UK., • Lead and develop a high‑performing sales team to drive business growth, open new accounts, and deepen relationships with new and existing stakeholders through proactive demand creation., • Generate new leads, position TCS as a preferred supplier, respond to RFPs, and close new deals., • Define and execute competitive strategies for assigned accounts and segments., • Accountable for Total Contract Value (TCV) growth, new‑logo revenue, margins, and overall client satisfaction., • Build and maintain strong relationships with prospects, industry thought leaders, and influencers to drive sustainable business growth. Your Profile Essential skills/knowledge/experience: • Proven experience in direct sales within a services‑based organisation., • Demonstrated track record of winning deals, growing TCV, and delivering sustained revenue growth., • Strong experience generating new leads and creating demand within new accounts and clients., • Ability to align TCS offerings and solutions to client needs, influence decision‑making, and shape complex deals., • Broad understanding of multiple TCS service practices, including EAS, CBO, Cloud, and related offerings., • Strong ability to meet proposal timelines and client deadlines., • Experience building trusted relationships at C‑suite level, resulting in high client satisfaction., • Excellent client communication, presentation, and logical reasoning skills., • Strong collaborative mindset with experience working within diverse teams., • Prior experience working within the UK geography, with mandatory experience as a Client Partner., • Proven senior leadership experience in IT services, consulting, or large‑scale technology‑led transformation, including strong experience in a segment, account, or P&L leadership role., • Strong exposure to the Education or Higher Education sector, ideally working with universities or public institutions in the UK or comparable markets., • Sound understanding of academic, administrative, and research ecosystems. Desirable skills/knowledge/experience: • Direct experience working with UK higher‑education institutions, universities, or education‑focused public‑sector bodies., • Familiarity with sector challenges, including funding pressures, regulatory compliance, and digital transformation., • Experience leading in international markets, particularly the UK or Europe, with cultural awareness and regional market insight., • Consulting‑led transformation experience, including strategy development, operating model redesign, and large‑scale transformation roadmaps., • Exposure to education‑specific platforms and solutions such as student information systems, ERP for higher education, learning platforms, research administration systems, or digital campus solutions. Rewards & Benefits TCS is consistently voted as a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. We offer health & wellness initiatives and sports events; we are the proud sponsor of the London Marathon. Diversity, Inclusion and Wellbeing Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998. We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role. As a Disability Confident Employer, we offer an interview to applicants with disabilities or long-term conditions who meet the minimum criteria for the role. Please email us at if you would like to opt in. If you are an applicant who needs any adjustments to the application process or interview, please contact us at with the subject line: “Adjustment Request” or call TCS London Office 02031552100 / +44 204 520 2575 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process. Beware of Fraudulent offers This is to notify you that TCS does not ask for any sort of payment or security deposit from candidates at any stage of the recruitment process. The firm never sends out job offers from free internet email services like Gmail, Yahoo Mail, and so on. TCS has not authorised any third-party company to collect money on their behalf. As a vigilant job seeker, beware of fraudulent recruitment activity and protect your interests! You can write to to report any fraudulent activity. Due to the high volume of applications, we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion. Join us and do more of what matters. Apply online now.

If you need support in completing the application or if you require a different format of this document, please get in touch with at or call TCS London Office number 02031552100 / +44 204 520 2575 with the subject line: “Application Support Request”. Role: ServiceNow Architect Job Type: Permanent Location: London, UK, Hybrid Are you looking to expand your skills in ServiceNow Architecture? We have an exciting opportunity for you – ServiceNow Architect. Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership. • Build strong relationships with a diverse range of stakeholders., • Gain access to endless learning opportunities., • Work closely with the range of teams within the business to bring products to life. The Role The ServiceNow Architect will play a lead role in the delivery of ServiceNow Implementation projects and driving strategic transformational changes of solution deployment. They will also be involved in the strategic discussion of increasing the TCS pipeline in the customer landscape. Your responsibilities: • Understand and follow the Best Practices and Standards/Guidelines of ServiceNow., • Participate in the Technical and Strategic board discussion., • Evaluating business needs and aligning them with ServiceNow solutions., • Gather, document, and create solution proposals throughout the ServiceNow Platform., • Providing industry-standard architectural points of view and solutions., • Participate and provide feedback during planning meetings (i.e., pre-iteration, and retrospectives). Your Profile Essential skills/knowledge/experience: • Effective verbal and written communication skills with both non-technical and technical audiences., • A customer-focused approach to work., • Ability to translate often-complex requirements into decisive digital platform strategies., • Excellent Interpersonal skills to work with the project team members collaboratively., • Technical proficiency in ServiceNow Platform, • Strong knowledge & experience in using ServiceNow ITSM Integration and ITOM, ITAM, CSDM., • Ability to design a ServiceNow architecture satisfactory with client’s requirements., • Experience working in a large cross-functional team environment., • Ability to translate often-complex requirements into decisive digital platform strategies, • Excellent presentation skills., • Desirable skills/knowledge/experience:, • ServiceNow Implementation Specialist certification., • ITIL V3/V4 foundation certification., • Java developer certification., • Strong knowledge of Agile/Scrum methodology or trained in this area. Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. We offer health & wellness initiatives and sports events; we are the proud sponsor of the London Marathon. Diversity, Inclusion and Wellbeing Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998. We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role. As a Disability Confident Employer, we offer an interview to applicants with disabilities or long-term conditions who meet the minimum criteria for the role. Please email us at if you would like to opt in. If you are an applicant who needs any adjustments to the application process or interview, please contact us at with the subject line: “Adjustment Request” or call TCS London Office 02031552100 / +44 204 520 2575 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process. Beware of Fraudulent offers This is to notify you that TCS does not ask for any sort of payment or security deposit from candidates at any stage of the recruitment process. The firm never sends out job offers from free internet email services like Gmail, Yahoo Mail, and so on. TCS has not authorised any third-party company to collect money on their behalf. As a vigilant job seeker, beware of fraudulent recruitment activity and protect your interests! You can write to to report any fraudulent activity. Due to the high volume of applications, we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion. Join us and do more of what matters. Apply online now.

Copywriter (UX & Content Design) Overview We’re looking for a versatile Copywriter with strong UX writing and content design expertise to craft compelling brand narratives while shaping intuitive, user-centred digital experiences. This role blends creative storytelling with strategic thinking, ensuring content not only engages but also guides users effectively across platforms. Key Responsibilities • Write clear, engaging, and on-brand copy across digital touchpoints (websites, apps, emails, campaigns), • Develop UX copy that improves usability, accessibility, and overall user experience, • Collaborate with designers, product managers, and developers to integrate content seamlessly into user journeys, • Apply content design principles to structure information logically and effectively, • Contribute to and maintain tone of voice and content guidelines, • Translate complex ideas into simple, user-friendly language, • Support brand storytelling through campaigns, product messaging, and marketing content, • Use data, research, and user insights to inform content decisions and iterate on performance Skills & Experience • Proven experience in copywriting, UX writing, or content design, • Strong portfolio demonstrating both brand storytelling and UX-focused content, • Excellent writing, editing, and proofreading skills, • Understanding of user-centred design principles and digital product workflows, • Experience working with cross-functional teams (design, product, marketing), • Familiarity with content management systems and design tools (e.g. Figma), • Ability to balance creativity with clarity and usability, • Knowledge of accessibility and inclusive writing best practices

Service Designer Full Time, Permanent 📍 Hybrid (London / remote with occasional site visits) 💼 Amber Labs 🛡️ Public Sector Programme The Company At Amber Labs, we are a cutting-edge UK and European technology consultancy that prioritises autonomy, experimentation, and rapid learning to deliver exceptional value to our clients. Our company culture is highly collaborative - whether you're a consultant or part of our internal team, everyone contributes to reducing risk and accelerating delivery. We work extensively within the UK public sector, supporting Central Government departments through digital transformation and user-centred design practices. Role Overview We are seeking a Service Designer with active SC Clearance to join a multidisciplinary team on a Central Government engagement. In this role, you'll help map end-to-end services, uncover user pain points, and redesign public-facing and internal journeys that are inclusive, accessible, and aligned to user needs. You'll collaborate closely with researchers, policy experts, interaction designers, and developers to ensure the right outcomes are achieved across entire services—not just at the interface level. This is a high-impact opportunity where your work will directly improve how citizens and civil servants interact with vital government services. Key Responsibilities • Service Mapping: Understand and document complex service journeys, systems, and user touchpoints to inform redesign opportunities., • User-Centred Design: Advocate for user needs through every phase of design and delivery, embedding human-centred principles., • Stakeholder Engagement: Facilitate workshops, playback sessions, and co-design activities with stakeholders from diverse backgrounds—including senior leaders., • Prototyping & Iteration: Collaborate on developing and testing service prototypes, aligning business, technical, and user needs., • Evidence-Based Delivery: Work closely with user researchers and analysts to ensure decisions are driven by qualitative and quantitative insights., • Policy to Delivery Translation: Bridge the gap between policy intent and practical service implementation by designing viable service operating models., • Service Standards: Ensure all work aligns with GDS Service Standards and adheres to accessibility and inclusion best practices., • End-to-End Thinking: Consider entire service ecosystems—including digital, offline, operational, and third-party components. Requirements • Security Clearance: Must hold active SC clearance., • Experience designing services within central government or public sector contexts., • A strong portfolio showcasing evidence-based service design work across complex systems., • Experience working with multidisciplinary teams in agile environments., • Skilled in journey mapping, service blueprints, and identifying pain points across user flows., • Understanding of how to align policy, user needs, and technology constraints into deliverable services., • Ability to work closely with user researchers, content designers, interaction designers, and developers. Key Competencies • Strong workshop facilitation and stakeholder engagement skills., • Comfortable working with ambiguity and shaping strategy from discovery through to delivery., • Knowledge of accessibility, inclusion, and GDS Service Standards., • Familiarity with tools such as Miro, Lucidchart, Figma (for collaborative prototyping), and Jira/Confluence. Benefits • Join a rapidly expanding consultancy where personal growth is part of our DNA., • Flexible hybrid working focused on deliverable outcomes., • Private medical insurance (Aviva) and pension plan (Nest)., • 25 days of annual leave plus UK bank holidays., • Access to Perkbox, our employee rewards platform offering discounts, perks, and wellbeing resources., • Generous employee referral programme.

We are … We’re an independent digital transformation consultancy with clients across public and private sectors. We help our clients solve complex technical problems and provide human-centred solutions that lead to positive outcomes. We do this with multidisciplinary teams of strategists, architects, developers, designers and analysts working closely alongside client stakeholders and end users. We operate as a flat organisation, and believe in trusting and supporting our team to operate independently, making the most of their expertise. We believe in giving everyone an opportunity to continually learn and grow in the direction they choose, and we actively help people to shape the career they want. We take work-life balance seriously, enabling people to work flexibly where possible and we strive to create a fun and relaxed working environment allowing our team to thrive. We believe diversity makes us a stronger company and we seek to employ people with different ideas, styles and skill sets, each able to contribute in unique ways. This diversity engenders a richer, more creative environment – one in which our people, clients and end-users can all benefit. The role We’re looking for a Content Designer to join our multidisciplinary team designing and delivering innovative digital products and services for our Government and Private Sector clients. You’ll be a great listener and communicator with a creative, structured and logical approach towards understanding problems and designing inclusive, human-centred experiences. We’re specifically looking for a pragmatic team player with an appreciation of both business and user needs, who’s keen to develop their ‘T-shaped’ skills and is not afraid to take on new challenges. Skills and experience required • You’re experienced at designing content that meets user needs and makes complex concepts, processes and language easy to understand and use., • You’re able to work collaboratively with user-centred design colleagues and stakeholders through the agile service design phases from discovery to live., • You’re able to participate in user research activities and use both qualitative and quantitative research evidence to inform the design of content and user journeys., • You contribute to prototype development and take part in user testing to improve content interactions., • You’re experienced at working with and guiding senior stakeholders to produce user-centred content and can influence decision-making with a strong evidence base of user needs., • You ensure content meets statutory or legal requirements, while remaining accessible and usable to the broadest audiences., • You’re able to support and coach teams and stakeholders in the use of user-centred design and agile methodologies., • You advocate for and ensure high standards of usability, accessibility and inclusivity for products and services, keeping up to date with best practice for inclusive design and how we can support universal access., • You're able to contribute to our clients’ design systems, setting standards for content design., • You have a detailed understanding and experience of working to the Government Service Standard and the role of content designers within this. Communications and productivity • You have excellent verbal/written, listening and facilitation skills and are confident in communicating with stakeholders at all levels., • You have the technical literacy to understand (at a high-level) technical processes, concepts and constraints., • You have the ability to recognise and work within project constraints, supporting colleagues to ensure delivery of value to the client and their users., • You’re keen to support the development of Solirius’ internal culture, tools, processes and growth opportunities. Company development • You’re able to support the development of the Design practice and contribute to the Content Design community of practice., • You will be able to contribute to the development of thought leadership content and development of the content calendar to support Solirius marketing activities., • You will be able to contribute to client proposals and presentations that will help Solirius win new projects. The ideal candidate will share our values and be aligned with our ways of working and as your career progresses, you can expect to work across all areas of the development lifecycle, from strategy to implementation, and to take on assignments in different sectors. This will provide you with a broad base of experience from which to continue building an outstanding career. Candidates should be open to working in different locations for different clients. Although most of our work is remote, candidates should be happy to meet frequently in our London office and travel as client needs dictate.

Mission At ZoomDoc Health, our mission is to deliver fast, reliable, and clinically robust medical letters and certificates - supporting both patients and NHS GP practices with seamless, same-day access to essential documentation. Role As a Doctor at ZoomDoc Health, you will be at the forefront of modern, digital-first primary care - helping patients access timely medical certification while easing pressure on NHS services. We are currently seeking a number of GPs to join our team and cover key salaried shifts, with additional opportunities to work within our corporate clinic network delivering private GP assessments onsite. This role is primarily based onsite at our clinic in Queen’s Park, London (NW6), where you will work closely with our clinical and operational teams. There are also opportunities for remote work during evenings and weekends, offering flexibility alongside core in-clinic responsibilities. Your role is pivotal in delivering accurate, compliant, and high-quality medical documentation across a wide range of patient needs. Working within a forward-thinking, tech-enabled clinical team, you’ll contribute to a service that prioritises accessibility, speed, and patient satisfaction - without compromising on clinical integrity. Working pattern This is a salaried role with defined shift requirements, and we are specifically looking for GPs to cover the following sessions: • Monday mornings: 9:00am – 1:30pm (onsite – Queen’s Park, NW6), • Friday: 9am - 6pm (onsite - Queens Park, NW6), • Weekday evenings: 6:00pm – 9:00pm (remote options available), • Weekends: 9:00am – 9:00pm (flexible, with remote options) Shift patterns may evolve in line with service demand. What you will deliver in the first 6-12 months • Assess patient requests and issue medical letters and certificates with accuracy and clinical confidence, • Apply evidence-based decision-making to determine fitness for work, travel, or other requirements, • Ensure all documentation meets legal, ethical, and professional standards, • Communicate clearly and effectively with patients through both digital and telemedicine consultations, • Support continuity of care by advising when GP follow-up or further assessment is required, • Collaborate with the wider clinical and operational teams to optimise service delivery, • Contribute to clinical governance, audit, and quality improvement initiatives, • Maintain up-to-date knowledge of guidelines relevant to medical certification and remote care, • Champion a patient-first approach, balancing efficiency with safety and empathy Minimum Requirements • Fully GMC-registered doctor with a licence to practise, • MRCGP (or equivalent primary care experience) required, • Strong background in general practice or urgent care, • Confident in remote online consultations, • Experience or interest in private GP services or corporate health is advantageous, • Excellent clinical judgement, particularly in risk assessment and certification decisions, • Commitment to evidence-based medicine and high clinical standards, • Highly organised, efficient, and comfortable working in a fast-paced environment, • Strong communication skills with a patient-centred approach, • Dedication to continuous professional development Hiring Process Our hiring process is designed to be efficient and respectful of your time. It includes: • Application review, • Structured screening, • Focused interviews with clinical and operational leads, • Final offer and pre-employment checks Remuneration and Salary • Based on experience - sessional rates - similar to NHS., • Holidays and pension included

Overview Limesharp is an award-winning, creatively led digital commerce agency who creates bespoke solutions for fashion, beauty & lifestyle brands for the likes of Paul Smith, Creed, Anya Hindmarch, Nobody’s Child, Ellis Brigham John Smedley and many more. We are a global team of designers, developers, strategy experts, and project managers, our mission is to redefine the future of digital commerce. We believe that digital success is led by creating unforgettable experiences that build an emotional bond between customer and brand. As an Ecommerce Product Owner, your responsibilities will include defining the scope and feature requirements and supporting the overall execution of eCommerce projects. You will act as a bridge between the Solutions, Project Management, Design and Development Teams by defining the product vision, writing user stories and acceptance criteria. You’ll work closely with solution architects, project managers, designers, developers and client stakeholders, ensuring the final product meets business requirements, while maintaining high standards of quality, accessibility and user experience. Role & Responsibilities • Translate business requirements into clear user stories, technical requirements and acceptance criteria., • Collaborate with Solutions, Development, Creative and Project Management Teams to scope, define and deliver new features., • Participate in key stakeholder meetings and workshops to understand the scope of work and requirements., • Participate in agile ceremonies including spring planning, design to development handovers, backlog refinement and sprint retrospectives., • Work closely with Solution Architects to design scalable and maintainable solutions., • Define the structure for tasks & deliverables that can be followed throughout all of the agency projects., • Ensure compliance with the key regulations and standards (e.g, performance, Core Web Vitals, security, accessibility, user experience)., • Clearly communicate product progress & risks to the project teams when required., • Use AI tools to draft, refine and structure user stories, acceptance criteria and technical specifications, reducing manual documentation overhead., • Write acceptance criteria in structured, testable formats (e.g. Gherkin/BDD) that feed directly into automated test pipelines, enabling continuous quality validation., • Own the spec-to-test pipeline in collaboration with QA and development, ensuring every specification has corresponding automated coverage before features are released. Core Skills • You have a strong knowledge of eCommerce platforms (e.g Shopify, Centra or similar)., • You have 3-5 years of product owner experience, with a proven record of eCommerce and digital project execution., • You have experience with project management tools such as ClickUp, Asana, Jira., • You have a strong understanding of overall eCommerce architecture including frontend, backend, system dependencies and third party integrations., • You have managed both delivery of client facing design-led features and backend integrations including order management & ERPs, payment gateways, marketing and personalisation platforms., • You have worked with API-driven architectures and headless eCommerce solutions., • You are a team player and enjoy collaborating with other members of the team, as well as resources based out of the UK., • You are able to work on multiple projects simultaneously., • You have a strong attention to detail., • You have excellent verbal and written English., • Familiarity with BDD methodologies and tools (Gherkin, Cucumber, or similar)., • Experience using AI tools (e.g. Claude, Copilot or similar) to accelerate specification and documentation work., • Understanding of how acceptance criteria map to automated test scripts (Playwright, Cypress or similar). Details & Benefits This is a full-time position with the possibility to work remotely in the UK time zone. Our London team is embracing hybrid work and goes to the office 2 to 3 times a week. Remote workers will be expected to join our London team for workshops and key client presentations. • Apple MacBook Pro., • 25 days of holidays annually, plus birthday off., • Early finish on Friday., • Remote work., • Training and event budget allowance., • Free Mental health support through Spill., • Social events online and in-person travel permitting., • Discounts from our client portfolio., • Private health insurance through Vitality (UK only). Interview Process We will invite selected candidates to a first interview (30–45 minutes) with the Head of Client Success and Head of Development, where we’ll cover introductions, relevant experience, and questions. If successful in the first interview, you’ll be invited to participate in the second and usually a final stage, which will involve creating a short presentation in response to our task, which will help us assess your experience and product management skills.

If you need support in completing the application or if you require a different format of this document, please get in touch with at or call TCS London Office number 02031552100 / +44 204 520 2575 with the subject line: “Application Support Request”. Role: Brand Experience Manager Location: London Contract: Permanent Mode of Working: Hybrid Are you looking to leverage your skills in Marketing domain? We have a great opportunity for you – Brand Experience Manager! Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership. • Build strong relationships with a diverse range of stakeholders., • Gain access to endless learning opportunities. As a Brand Experience Manager, you will be responsible for supporting the delivery of a consistent, high-quality brand experience for TCS across the UK market. Part of the broader UK and Ireland marketing team, this role focuses on the execution and management of brand initiatives across physical and digital touchpoints — including office environments, events, visual assets, storytelling content, and brand-led activities. The role blends strong brand and design capability with practical project management, enabling the individual to manage multiple initiatives while also flexibly supporting wider UK marketing programmes. It requires close collaboration with internal stakeholders, agencies, and global teams within a matrix organisation. Your responsibilities: • Support the delivery of brand experience initiatives across the UK, ensuring consistent application of TCS global brand guidelines, • Manage office branding including coordination of design, production, and installation, • Manage event branding for internal and external events, covering creative assets, and branded materials, • Manage the design and development of marketing collaterals, including presentations, brochures, signage, digital assets, and campaign materials, • Brief, coordinate, and manage creative agencies, designers, videographers, and production vendors, • Manage brand video development, including client testimonials, employer brand content, leadership stories, and campaign videos, • Identify relevant industry awards, manage award calendars, and develop award submissions in collaboration with internal stakeholders, • Apply strong writing and storytelling skills to support award entries, brand narratives, case studies, and marketing content, • Support project management ensuring timelines, budgets, and deliverables are met, • Manage vendor relationships, including onboarding, briefing, and ongoing coordination, • Support financial management, including budget tracking, invoice processing and purchase orders, • Support contract management, working with procurement and legal teams to manage statements of work and vendor contracts Essential skills/knowledge/experience: • Professional experience in brand management, brand experience, marketing, or a related role, • Strong understanding of branding, visual identity, and brand storytelling, • Experience managing office branding, event branding, and marketing collateral, • Proficiency in Adobe Creative Cloud (e.g. InDesign, Illustrator, Photoshop) and strong working knowledge of Microsoft Office, • Experience working with agencies and external vendors, • Excellent written and verbal communication skills, • Highly organised with strong project and financial management skills, • Strong problem-solving ability with a proactive, capable mindset TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. We offer health & wellness initiatives and sports events; we are the proud sponsor of the London Marathon. Diversity, Inclusion and Wellbeing Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998. We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role. As a Disability Confident Employer, we offer an interview to applicants with disabilities or long-term conditions who meet the minimum criteria for the role. Please email us at if you would like to opt in. If you are an applicant who needs any adjustments to the application process or interview, please contact us at with the subject line: “Adjustment Request” or call TCS London Office 02031552100 / +44 204 520 2575 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process. Next Steps: Application Process • Skill-Based discussion: This will be a level 1 interview with the project team, it can be via video or in-person. Details will be confirmed by your recruiter., • Managerial discussion: This discussion will focus on behavioural aspects and person-organisation fit. This is to notify you that TCS does not ask for any sort of payment or security deposit from candidates at any stage of the recruitment process. The firm never sends out job offers from free internet email services like Gmail, Yahoo Mail, and so on. TCS has not authorised any third-party company to collect money on their behalf. As a vigilant job seeker, beware of fraudulent recruitment activity and protect your interests! You can write to to report any fraudulent activity. Due to the high volume of applications, we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion. Join us and do more of what matters. Apply online now.