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  • Head of Marketing
    Head of Marketing
    7 hours ago
    Full-time
    London

    About us... Nestled on the Greenwich Peninsula, attached to the O2, InterContinental London - The O2 embraces a captivating backdrop of the River Thames and Canary Wharf. Our five-star hotel includes 493 bedrooms, a diverse dining selection, spa facilities, state-of-the-art conference and meeting rooms, including the UK's largest pillar-free ballroom. A bit about what you will do... The Head of Marketing sets and drives the marketing strategy, with a focus on creativity, innovation, and excellence, you will be implementing the hotel's marketing strategy to align with the overall business objectives and achieve targeted results across all revenue streams. • Activate a balanced mix of organic and paid marketing across always-on, campaign-led and ad hoc initiatives., • Lead, support and motivate the marketing team to collaboratively achieve annual KPIs across online, offline, third-party and partnership channels., • Track performance using a balanced scorecard of annual KPIs, ensuring monthly targets are consistently met., • Manage commercial partnerships to ensure strong return on investment and alignment with business objectives., • Oversee all in-house and onsite communication channels, ensuring activity is scheduled and delivered in line with the annual marketing calendar., • Work closely with the Quality and Brand Manager and IHG to ensure all marketing collateral complies with current brand standards., • Drive digital engagement through email marketing, content management and social media, ensuring database growth, effective segmentation, up-to-date content and a consistent brand tone of voice. More about you... • Bachelor's degree, higher education qualification or equivalent in marketing or a related field preferred., • Marketing experience within hospitality, tourism or destination marketing., • Strong leadership experience, able to motivate and drive a team within a fast environment., • Strong commercial acumen - to be able to input and influence products, offers and analyse return on investment of paid marketing activities., • Partnership experience desirable but not essential., • Complete fluency and confidence in written and spoken English, and ability to write compelling and original copy., • Organised, meticulous, reliable and strong attention to detail is essential., • Ability to multi-task and keep-up-to-date with progress of several projects at a time. What's in it for you... Competitive salary Holiday -- 28 days holiday, enhanced after 5 years of service. But there's more... • Free meals on duty., • Parking available at a discounted rate., • Food and beverage discounts., • Christmas gifts and employee parties., • Introduce a friend scheme., • Cycle 2 work scheme., • UK attraction discounts @ Merlin Entertainments., • Taste card., • Life assurance scheme., • Wage stream., • Employee assistance programme., • Arora star employee recognition., • Long service recognition award. Grow with us... We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands.

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  • Business Development Executive
    Business Development Executive
    2 months ago
    £41700–£43000 yearly
    Full-time
    London

    Business Development Executive Company: Galaxy London Ltd (Galaxy Nails Highbury) Location: 75 Holloway Rd, London N7 8JZ, United Kingdom SOC Code: 3554 – Sales Accounts and Business Development Managers Employment Type: Full-time, Permanent Working Hours: 37.5 hours per week Salary: £41,700 – £43,000 per annum Role Overview Galaxy London Ltd, operating as Galaxy Nails Highbury, is a premium nail and beauty salon based in Highbury, London, offering high-quality nail treatments including gel manicures, acrylic extensions, nail art, and luxury nail care services. The salon is recognised for its skilled technicians, commitment to hygiene and product quality, and its strong digital engagement through its website and social media platforms. The Business Development Executive will play a strategic role in expanding the salon’s customer base, strengthening brand awareness, and increasing revenue through partnerships, marketing initiatives, and community engagement across North London and surrounding areas. This role focuses on developing new business opportunities, building relationships with local businesses and communities, promoting Galaxy London’s premium beauty services, and supporting digital marketing initiatives to attract and retain clients. The successful candidate will help position Galaxy Nails Highbury as a leading luxury nail salon within the local beauty market. Key Responsibilities Business Growth & Commercial Development • Identify and develop new revenue opportunities, including group bookings, bridal packages, corporate beauty services, loyalty programmes, and seasonal promotions., • Establish and maintain B2B partnerships with local businesses, offices, gyms, fashion retailers, salons, and event organisers in Highbury, Islington, and Central London., • Develop commercial proposals and partnership agreements to promote exclusive offers, cross-promotions, and collaborative campaigns., • Conduct market research to analyse local beauty industry trends, customer preferences, and competitor salon offerings., • Support strategies to increase repeat bookings, customer retention, and referral-based business growth. Brand Development & Market Engagement • Promote Galaxy London’s brand identity as a premium nail salon, emphasising high-quality products, skilled technicians, and innovative nail designs., • Build relationships with local communities, influencers, beauty bloggers, and lifestyle groups to increase brand visibility., • Coordinate promotional campaigns highlighting signature services such as gel manicures, acrylic extensions, and bespoke nail art., • Organise in-salon events, seasonal beauty promotions, and customer appreciation initiatives to attract new clients., • Support collaboration with local fashion, beauty, and lifestyle events to strengthen the salon’s market presence. Digital Marketing & Customer Engagement • Support the management and optimisation of the salon’s online presence, including the company website and social media platforms such as Instagram., • Coordinate digital campaigns to promote new nail trends, seasonal designs, beauty tips, and service promotions., • Analyse online engagement, customer feedback, and booking trends to identify opportunities for growth., • Work with the marketing team to develop content strategies, influencer collaborations, and promotional campaigns., • Monitor and report on customer engagement metrics and marketing performance. Strategic & Operational Coordination • Work closely with salon management and technicians to ensure marketing initiatives align with operational capacity and service availability., • Assist in developing structured growth strategies, revenue forecasts, and promotional budgets., • Ensure all business development activities align with brand standards, customer service excellence, and hygiene regulations within the beauty industry., • Support the introduction of new services, promotional packages, and customer experience improvements., • Prepare regular performance and market reports to support strategic decision-making by senior management. Skills, Qualifications & Experience • Bachelor’s degree in Business Management, Marketing, Hospitality Management, Beauty Business Management, or a related field., • Proven experience in business development, marketing, client acquisition, or commercial strategy, preferably within the beauty, wellness, or retail service sector., • Strong understanding of the UK beauty and nail salon market and customer service-driven industries., • Experience building local partnerships, promotional campaigns, or customer engagement initiatives., • Analytical mindset with the ability to interpret sales data, customer trends, and digital engagement metrics., • Excellent communication, negotiation, and relationship-building skills., • Ability to work proactively and independently in a fast-paced customer-focused environment. Benefits • 28 days’ paid annual leave (including bank holidays), • Opportunities for career development within the beauty and wellness industry, • Exposure to innovative beauty trends, luxury nail services, and creative marketing initiatives, • Opportunity to contribute directly to the commercial growth and brand development of Galaxy London Ltd

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