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Enterprise Account Manager Remote UK Do you want to help shape software that affects thousands of lives? Who are we? We are ranked as the UK’s #1 construction specific software player and our mission is simple; to provide market leading end-to-end software solutions to the construction and construction like industries across the entire build life cycle. If you are looking to build an exceptional career with an award-winning company you’ve come to the right place. Our teams are based in the UK, Europe, and India, working on products that are used on a global scale. We have a clear and defined road map to deliver over the next 3 years, which is centred around a large-scale digital transformation as well as continuing our growth and expansion. We embrace diversity and equality and want our employees to be comfortable bringing their whole selves to work. We are committed to building a team with a variety of backgrounds, skills and views. Creating a culture of Equality isn’t just the right thing to do, it improves every aspect of our business. Purpose Responsible for managing, retaining, and significantly growing revenue across Causeway’s most strategically important accounts. Operating at the top tier of our customer base, owning complex, high-value relationships, positioning and closing high-value deals, engaging C-suite and senior decision-makers, and orchestrating internal resources to deliver compelling, joined-up solutions. Success will be measured on protecting and growing significant Annual Recurring Revenue (ARR) through strategic account planning, executive engagement, and identifying and closing major expansion opportunities. Drawing on deep knowledge of the built environment to position Causeway as an indispensable partner for our most valued customers. Key Responsibilities Sales • Deliver GRR targets through timely renewals and churn reduction., • Drive ARR growth by identifying, qualifying, and closing up-sell and cross-sell opportunities in existing accounts., • Create and manage account plans aligned to customer objectives and revenue growth., • Build trusted C-suite and senior stakeholder relationships to deepen account coverage across enterprise customers., • Run regular business reviews to assess value, uncover needs, and position Causeway as a growth partner., • Lead QBRs for assigned customers, ensuring the right cadence, content, representation, and alignment to account goals., • Partner with Customer Experience to drive adoption, ROI, and customer satisfaction., • Lead and coordinate Marketing, Pre-Sales, Product, and Customer Experience efforts to drive expansion, strong proposals, and continuous improvement through customer feedback., • Prepare high-quality RFP, RFI, and tender responses for up-sell opportunities., • Use MEDDPICC and digital sales tools to qualify growth opportunities consistently and accurately., • Keep CRM records current, accurate, and accountable across all customer interactions., • Produce accurate renewal and up-sell forecasts to support planning and performance tracking., • Represent Causeway at industry events, webinars, and roundtables to build relationships and market awareness., • Deliver strong KPIs across meeting cadence, CRM hygiene, pipeline generation, opportunity progression, and account health., • Own your development through industry insight, internal training, and leveraging agentic AI tools. Operational Management • Coordinate daily activities to ensure the team is aligned with operational priorities and targets., • Manage the distribution of tasks and workload to maintain consistent delivery and high performance., • Collaborate with the Sales Manager to align team activities with broader business goals and sales initiatives., • Support continuous improvement by sharing and applying best practice, identifying process bottlenecks, and implementing changes that enhance agility and effectiveness across sales and account management. Key Skills, Experience and Qualifications Essential Skills • Proven experience managing and growing revenue from existing accounts in a platform, SaaS, or technology business., • Strong track record in achieving revenue retention and up-sell targets., • Ability to build and sustain relationships with senior stakeholders and cross-functional teams., • Proficient in identifying customer objectives and aligning solutions to deliver measurable value., • Skilled in negotiating renewals and up-sell agreements, including navigating complex commercial discussions., • Strong verbal and written communication skills, including previous experience in RFI/RFP/tender responses., • Confident in using CRM systems and digital tools to manage pipeline, forecast accurately, and drive efficiency., • Ability to work to a personal target, being autonomous, proactive, and managing time effectively to maximise effectiveness across your solution group., • Collaborative mindset with the ability to contribute to team-wide strategies and continuous improvement. Desirable Skills and Qualifications • Relevant built environment industry or digital transformation experience., • Degree-level, diploma, or equivalent education preferred. What you get from us: If you're looking to build an exceptional career with an award-winning company you’ve come to the right place. We believe everyone at Causeway has a vital role to play in our success. Causeway is fuelled by curiosity and is a place for people who beam with positivity and burn with ambition. Our team is everything, so we’ll take good care of you. In fact, we give well-being the same priority as our other business goals. We’re strong advocates of work-life balance, offering hybrid working alongside the opportunity to work from modern, collaborative offices. Our Values We are United. As part of a team, we’re better together. We are Agile. Be the change, we’re on a journey. We are Trusted. Do the right thing, we own this. We are Driven. Get stuck in, we make it happen. Benefits As a leader in employee engagement and people management, there are fantastic benefits and rewards at Causeway. We strive, year on year, to achieve recognition as an award-winning workplace that our employees love. We’ve selected just a few of the many benefits available below to show you how we take care of our Causeway stars. 25 days annual leave + public holidays, increasing with length of service. 4% matched pension. Income protection and life assurance. Access to our award-winning benefits platform. We take mental health seriously and have a dedicated EAP available 24/7. £100 allowance towards a fitness club. Dell discounts. Private Medical Insurance. Paid study leave + volunteering days. Car Scheme. Like all responsible companies Causeway is aware of the need to recognise the importance of protecting our environment and addressing the climate emergency. Causeway is a carbon neutral company and we offset our calculated carbon footprint. However, we recognise that offsetting is not a permanent solution, so we set environmental objectives to reduce our footprint year-on-year.

Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. Start here. Grow here. Our Highways & Infrastructure team, within our Transportation business line, have a vacancy for an Regional Director / Technical Director with experience in leading the delivery of transportation engineering schemes in our Belfast office. You will be joining our team who are recognised as market leaders in the delivery of major road infrastructure, public transport, rail, greenways and active travel, and that has a track record of delivering high profile and impactful projects across the country. The successful candidate will be joining a growing team of over 70 Highways staff in Ireland that are actively involved in the delivery and services to a range of both local and national clients, with projects at all phases of delivery over the next few years. You will be part of the supporting management team for the wider Ireland transportation team of over 150 staff. You will have a proven team leadership, business development, project delivery and business management experience within a commercial environment. The role would suit a self-motivated individual looking to advance their career in a dynamic team. In addition to delivering work within the local office the role will involve working with other AECOM teams in the UK and Ireland. We are therefore seeking candidates who are able to work flexibly across other AECOM offices as projects dictate to support the wider business. Current & Upcoming Projects: RoI Major Transport Projects • N4 Mullingar to Longford, • M21 Adare Bypass, • Carlow Southern Relief Road & Multi Modal Transport Corridor, • N3 M50 to Clonee & the N3 Bus Priority and Active Travel Scheme NI Major Transport Projects • A24 Ballynahinch Bypass, • Newry Southern Relief Road Asset Management and Renewals • TII Standards Commission - Network Asset Management and Maintenance Framework, • DBFO1 Package 1 Northern Ireland - Technical Advisory Services Greenways and Active Travel • Extensive greenway programme for TII and Local Authorities across the country, including Lough Key Greenway in Roscommon, three major greenways in West Cork, the Galway to Oughterard Greenway, and five major greenways in Donegal, (>300km), • Large scale complex urban scheme and public realm schemes for Local Authorities across the country. Public Transport • Large scale bus infrastructure design projects and bus infrastructure programmes for the National Transport Authority Energy Transition • Major HV Cabling and Sub Station projects for Eirgid and ESB, including Rinawade (Liffey Park) GIS, 110kV GIS Substation Kilcarbery, Co. Dublin, and 110kV AIS Substation Clonfad, Co. Meath, and Tuam MV off load + 38kV Onshore Cable Installation –(Cloon, Galway ), • Civils input and associated co-ordination for multiple solar farms and windfarms and their associated grid connections, for example the Wexford Hub Solar Farm (33kV and 110KV Cable Installation), • Support and development of CoP for various cabling civils specifications for Eirgrid Here’s what you’ll do: • Deliver: The Highways team are responsible for the full lifecycle delivery of projects aimed at improving our streets and places for local authority clients across Ireland. We provide feasibility, concept, preliminary and detailed design, community engagement, project delivery and construction management services on a wide range of multi-discipline transportation projects. In addition, we support other AECOM business lines where their projects have a specialised transportation interface., • Oversee: You will be responsible for the appointment of competent discipline lead engineers for technical delivery. Plan and develop engineering tasks concerned with unique problems. This involves exploration of subject area, definition of scope and selection of problems for investigation and development of novel concepts and approaches., • Provide Expertise: Offer technical knowledge and expertise to the design team on all aspects of multi-disciplinary projects, from conceptual phases to implementation., • Ensure Quality: Working through the complexities of our Transportation projects, you will hold our clients’ hands and overcome problems in unison when they inevitably arise. Provide Health, Safety and Wellness leadership to the district team consistent with AECOM’s safety policies and procedures to deliver a safe and healthy working environment for the project team members., • Collaborate: Leading a team of multi-disciplinary engineers to deliver integrated designs and building effective relationships with our technical teams and Clients. Key Responsibilities: • Develop sound client relationships, being alert to commercial opportunities, identifying emerging opportunities and developing strategies to fully exploit them., • Following successful accreditation on the AECOM project management system act as a Project Director and Project Manager including monitoring financial performance. Comprehensive training on AECOM’s project management system will be provided., • Ensure Technical content and quality of output produced is in line with the project brief., • Support and monitor team skills and ensure they are up to date with current best practice, techniques, and innovation., • Manage career progression of line reports and support with recruitment, • Support senior management of the Transportation team and deputising for the key Directors in Ireland as required., • Development of Client relationships through business development being the key point of contact for meetings and liaison., • Prepare detailed proposals, client briefs and fee proposals and contribute to or lead bids., • Establishing strong working relationships with other internal teams across AECOM’s business lines including Streets, Planning, Structures, Water, Power, Landscape. Ready to push the limits of what’s possible? Here’s what we’re looking for: • A successful track record of relevant experience in the management and delivery of complex civils engineering and/or transport engineering projects, particularly sustainable infrastructure projects and roads/traffic engineering projects., • Experience in associated design standards for roads and active travel in the UK and Ireland., • A good working knowledge of the forms of contract used by clients on the island of Ireland, including the New Engineering Contract and the Government Construction Contracts Committee Public Works Contract., • Commercial acumen in relation to the management of opportunities and risks on projects contracts. Preferred Qualification: • Relevant degree and will have Chartered status along with membership of a professional institution or ability to achieve similar if moving for other jurisdictions. We celebrate diversity, including neurodiversity, and believe it enriches our team. We welcome applications from all backgrounds and abilities. If you are an applicant with a disability that requires reasonable accommodation to complete the application process, please contact us at _ At AECOM, we value everyone's unique contributions and perspectives. If you meet some of the requirements above or have transferable skills you believe would benefit us, we would be delighted to hear from you! Interested in the role or curious about life at AECOM? Follow us on LinkedIn, Facebook, Instagram, and YouTube to explore our AECOM voices, employee stories, latest projects, and much more! For further information about the role, reach out to the recruiter on LinkedIn Siobhan Osborne About AECOM AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM. Freedom to Grow in a World of Opportunity You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed. You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients. AECOM provides a wide array of compensation, benefits and well-being programs to meet the diverse needs of our employees and their families. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too. Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours. We are a Disability Confident Employer and will offer an interview to applicants who have a disability or long-term condition, who meet the minimum/essential criteria for the role. Please let us know using this email address _ if you would like to apply through the Disability Confident Interview Scheme. All your information will be kept confidential according to EEO guidelines.

Mast is on a mission to make complex lending simple. The UK's specialist lending market is underserved by technology, with legacy systems that can't handle the nuance of complex income, niche products, or the broker workflows that specialist lenders rely on. We're building modern, cloud-native lending technology, purpose-built for specialist lenders, that helps them process more applications in less time, reach decisions faster, and deliver better experiences for brokers and borrowers. We're pioneering the use of AI in mortgage origination, building it into the platform from the ground up rather than bolting it onto legacy architecture.. We work with regulated lenders across the UK, have a 100% delivery track record, and are building a high-performance team where everyone has real ownership and direct impact. This is not a traditional support role, and you do not need any previous customer support or technology experience to apply. This role is ideal for a recent graduate or someone early in their career who wants to get into tech. What matters most is your attitude: we are looking for someone curious, reliable, organised, eager to learn, and willing to get stuck in.. You will help lenders, brokers, and internal teams get the best out of Mast. You will answer questions, investigate issues, improve support processes, create documentation, spot recurring product friction, and turn customer conversations into ideas that shape the platform. You'll report to the Head of Product and work closely with Product, Engineering, Client Success, and Implementation. Over time, this role has the potential to grow into leading Mast's customer support function as the company scales. Support customers and users Triage, investigate, and manage support requests from start to finish, escalating to Product or Engineering where needed while keeping people informed. You will build deep knowledge of Mast's platform, including mortgage journeys, forms, policy prompts, automations, integrations, product configuration, and broker/lender workflows. Build the support operating system Help design how support works at Mast: ticketing workflows, escalation routes, response templates, internal runbooks, help centre content, and reporting dashboards. You will look for repetitive questions and manual processes, then automate them through better tooling, documentation, AI-assisted workflows, or process changes. Turn support into product insight Because this role reports into Product, you will do more than answer questions. You will identify patterns in customer feedback, recurring pain points, confusing workflows, and missing features, then translate those into product ideas, bug reports, and roadmap input. Create self-service documentation Write clear, practical help articles, FAQs, release notes, troubleshooting guides, onboarding material, and internal playbooks. You will help keep everything up to date as the platform evolves. Use AI to work smarter Use AI tools to draft documentation, summarise issues, identify patterns, write clearer responses, and speed up repetitive work. You don't need to be an AI expert. We are looking for someone curious, experimental, and willing to learn. We are not looking for years of experience. We are looking for potential. You may be a recent graduate or early in your career. You do not need previous customer support, fintech, mortgage, or software experience. The most important things are that you: Have a great attitude and want to learn quickly Are reliable, thoughtful, and willing to take ownership Can work independently, spot what needs doing, and make progress without needing detailed instructions every time Communicate clearly and calmly in writing Are organised and detail-oriented, especially when managing several issues or follow-ups at once Are comfortable asking questions when something is unclear Enjoy solving problems and making things easier for others Are curious about technology, software, and AI Are comfortable working remotely and managing your own time Naturally ask, “How can this be easier next time?” Familiarity with tools like Notion, Slack, Linear, Jira, Zendesk, Intercom, HubSpot, Loom, Metabase, or AI tools like ChatGPT and Claude Experience from university projects, internships, part-time work, customer-facing roles, or startup environments Interest in product management, customer success, operations, automation, or fintech Experience writing clear documentation, guides, or process notes First 3 months: Strong understanding of Mast's platform and customer workflows. Ownership of incoming support requests. Clearer processes for tracking and resolving issues. 6 to 12 months: Reduced repeat questions through better documentation and automation. A reliable feedback loop into Product. Clear visibility into where customers struggle and where the product can improve. Longer term: You help define what excellent customer support looks like at Mast, and may grow into leading the support function. Location: London or UK Remote Salary: £30,000 to £35,000 + Stock Options Target Start date : Immediate Benefits Stock Option Plan 25 days holiday + bank holidays 4 - 10 weeks work from anywhere, based on tenure (for UK based roles) Vitality Health insurance Pension plan Equipment budget Learning & development budget Cycle to Work Scheme Monthly team socials + Quarterly Team Meet-ups @ HQ Digital-first, employee-first company with a flexible working culture + Central London HQ About Us Mast is a high-performance team of engineers and lending experts building the future of specialist lending technology. We value radical honesty, transparency, and speed. We hire exceptional people, expect a lot from each other, and offer real ownership, fast growth, and the chance to shape an industry. Mast. is an equal opportunity employer and we celebrate diversity and are committed to creating an inclusive environment for all employees.

About Us: Trusted and loved by 25 million educators, students, and families worldwide, Seesaw is the only elementary learning experience platform, offering a suite of award-winning tools, resources, and curriculum for teachers to deliver joyful, inclusive instruction. Through interactive lessons, digital portfolios, and two-way communication features, Seesaw keeps everyone in the learning loop by providing continuous visibility into the student's learning experience to support and celebrate their learning. Our Mission: Seesaw’s mission is to provide every elementary student with joyful and connected learning experiences that lay the foundation for success in life. Your Team: CSMs at Seesaw work directly with customers to drive value for educators in a hands-on way. You’ll also collaborate cross functionally with our sales, support, product and engineering, content and finance teams on escalating issues, discovering trends, and more. Your Role: An enterprise CSM at Seesaw owns post-sales relationships with enterprise Seesaw accounts to ensure we are delivering on the value and promise that Seesaw is being used to its fullest potential. Not only should we be delivering on the value throughout the year, but renewing the learning loop success with Seesaw. CSMs at Seesaw understand how to serve and sell into the K-12 education market. Your Responsibilities: • Manage a portfolio of our largest district partnerships, • Own the renewal and expansion process for your portfolio, • Lead consultative meetings with key district stakeholders using data, • Develop strategy for each account, identifying expansion targets and cancellation risks Requirements: • Proven experience managing the full customer lifecycle, from onboarding through renewal and expansion, • A minimum of 5 years of demonstrated success in a quota-carrying, customer-facing position, • A background in educational technology is preferred, or a comparable combination of education and professional experience serving the UK, MENA, and other surrounding regions, • Adaptable and skilled at managing change, maintaining strong performance and focus in a dynamic environment, • Ability to travel up to 25% of the time is required for this role, • Must be located and legally authorized to work in the United Kingdom Compensation & Benefits: Our salary ranges are based on paying competitively for our size and industry. Salary is just one part of our total compensation package at Seesaw. Individual pay decisions are based on several factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity relative to other Seesawers. It is our expectation that the majority of candidates who are offered roles at Seesaw will land well within our salary ranges based on these factors. Seesaw cares about building a diverse and inclusive team to better advocate for the needs of our incredibly diverse K-12 users. We prioritize work-life balance and actually walk the walk — we care a lot about our work, but care more about our employee's well-being. We encourage everyone to work at a sustainable pace and have a flexible vacation policy that people actually use. Seesaw provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religious creed, color, sex, sex stereotype, gender, gender identity/gender expression/transgender, national origin, ancestry, physical or mental disability, medical condition, genetic information/characteristics, marital status/registered domestic partner status, age, sexual orientation, or military or veteran status. In addition to federal law requirements, Seesaw complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Seesaw is committed to protecting your personal data. Learn more about the personal information we collect, how we use it, and how to exercise your rights here:_ Our company participates in E-Verify.

Resillion is a global company with end-to-end capabilities: no matter your industry, your geographical location, or stage in your digital journey. With offices in North America, Europe, and Asia, Resillion will be by your side. Helping you and your organization realize your ambitions in cyber security, testing of digital media content and quality assurance. Whether, testing, certification, (software) development, cyber security, or data-protection, the experts at Resillion do whatever it takes. We work as long and hard as necessary to get you to market. Junior/Mid Penetration Tester/ Check scheme must hold - CTM/CSTM with SC UK Wide - Remote Working Exciting long term projects - perm This is an exciting opportunity to join one of the fastest growing tech firms in the UK at the forefront of a massive growth industry. As a Cyber Security Consultant, you will simulate attacks to identify and report security flaws. You will have the ability to take initiative, learn quickly on the job and deal with issues as they arise in a high pressure environment. You will be an enthusiastic tester with a few years of experience under your belt. You’ll be passionate about, and proud of, working in the security industry, and be constantly researching the latest vulnerabilities, aiming to be at the leading edge of industry knowledge at all times. You will have achieved your CTM/CSTM qualifications hold SC and will hold or be eligible for Check Status certification. You must be either a UK citizen and have current SC Clearance Due to the nature of some of our work and exposure to sensitive information, you will be required to complete SC vetting. About your role As a Cyber Security Consultant, you will be considered a highly skilled specialist in information security, working with both government and private sector clients. You will be part of a talented and collaborative international team who are positioning Resillion as an industry leader in delivery of penetration testing services. You will contribute to our thought leadership on various social media platforms and industry events. You will be expected to assist in enforcing the highest standards of quality and contribute to the continuous improvement of our internal processes related to testing and reporting. You will deepen your technical knowledge and specialise in either application or infrastructure testing to advance your career through exams and certifications. The role will provide an attractive package including the opportunity to join a number of schemes operated by the company. Key responsibilities • Deliver a variety of engagements for customers in the UK and overseas including IT Health Checks under the government CHECK scheme, • Carry out peer reviews of other consultants’ output in addition to writing reports, • Maintain internal database of findings, • Identify opportunities for improving delivery process, • Represent Resillion at events and give talks/presentations Required skills • Current SC Security Clearance, • CTM/CSTM and CRT (preferred) or QTSM, • 2 years of industry experience, • Knowledge of industry standard tools (commercial & open source), • Strong technical diagnostic skills, • Attention to detail and quality, • Excellent communication and time management All your information will be kept confidential according to EEO guidelines.

Description About us We are a leading consultancy with a purpose to make an enduring impact on health and healthcare. We work with leaders and frontline teams to improve health, transform healthcare, drive adoption of innovation and create value through investment. Our consultancy serves the entire healthcare sector, from payors and providers of care, to life science companies, health tech and sector suppliers and health investors. We provide end-to-end services, from strategy through implementation, accelerated by data, digital and AI. We shape opinion through evidence-based thought leadership on key issues affecting health. With unmatched ability to access and use health data, our consultants are a driving force for delivering positive and meaningful change. Our strategic intent We are focused on building the leading consulting company dedicated to health. We serve the entire healthcare sector, including healthcare systems (providers, payors and regulators), life sciences (pharmaceuticals, biotech, devices and diagnostics), health technology, health investors, and the wider supplier landscape. We provide end-to-end services, from strategy through implementation, supporting organisations to improve population health and healthcare outcomes. Our work spans strategy and transformation, finance and performance improvement, and delivery accelerated by data, digital and AI. We help clients understand their ambitions, identify opportunities to create value, apply innovation in practice, and deliver sustainable, measurable change. Our consulting is accelerated by data. With an unmatched ability to access and use health data, we are recognised for our expertise in its safe and responsible application, improving health and healthcare delivery, supporting adoption of innovation, generating evidence, and informing decision-making. Our engineering and data science capabilities underpin our consulting and are also deployed directly with clients, often as part of multidisciplinary teams. We are building a community of expert consultants who want to operate at the leading edge of the profession and who share a passion for health. Through structured career development from Analyst to Partner, underpinned by apprenticeship, mentorship and formal training, we are cultivating the leaders of the future and supporting individuals to develop distinctive expertise that creates value for our clients. Role summary Reporting directly to the Chief Operating and Commercial Officer (COCO), this role holds end-to-end ownership of CF’s internal technology, with the authority to define our tech stack, set security standards, control software and IT spend, and hold suppliers to account. It operates across all of CF’s geographies, currently the UK, Ireland and the Kingdom of Saudi Arabia (KSA), with further geographies anticipated as the company grows. This is a role for someone who is both strategic and hands-on. You will set the technology direction and also build the automations, integrations and internal tooling that make CF more efficient. You will manage our outsourced IT support, with the potential to build a small internal capability over time as we bring more work in-house. It is a rare opportunity to define an organisation’s technology from the ground up, in a firm where data, digital and AI are central to how we serve and innovate with our clients. Responsibilities The role’s responsibilities are organised into the following key areas: Technology strategy and planning • Own CF’s internal technology strategy, assessing the technology needs of the business across all geographies to enhance effectiveness and efficiency and create an excellent working environment for our people, • Build and maintain a clear, complete view of CF’s tech stack: what we use, who owns it, what it costs, where it duplicates, and where it should be rationalised or replaced, • Vet and approve new tools and software, acting as the internal decision-maker on technology choices and preventing uncontrolled adoption and duplicate spend, • Keep abreast of developments in workplace technology and assess the adaptations CF should be making, • Collaborate in the business planning process, setting and managing IT budgets each year, taking account of corporate strategy, business goals, the needs of staff, licences, software, security and audit requirements, • Define and serve as business owner of our suite of internal productivity tools, • Set annual goals and quarterly OKRs for internal technology, with clear measures of service quality, security and value for money Information security, resilience and assurance • Own IT security for CF, moving us from a reactive to a proactive position: multi-factor authentication, patching, endpoint protection, access reviews, joiner-mover-leaver controls and identity and password management, • Own the security roadmap and the risk decisions within it, • Own backup and disaster recovery arrangements, ensuring they are documented, tested and understood, not assumed, • Own the company contingency plan and cybersecurity policy, and coordinate CF’s technical response in the event of an incident, providing operational leadership alongside the COCO, • Review security reports from our IT provider and act on issues with urgency, escalating appropriately, • Own the ISO audit process for CF, ensuring we continue to meet the requirements of ISO 27001 and other relevant standards, that our accreditations are maintained, and that evidence and documentation are audit-ready, • Lead security awareness and good practice across CF, so that our people understand their part in keeping client and company information safe, • Identify and obtain accreditations that would further strengthen CF’s operations and our reputation with clients and employees Managing outsourced IT support and suppliers • Own the relationship with CF’s outsourced IT support provider, setting the scope of service, agreeing service levels and holding them to account on responsiveness and quality, • Review IT service support requirements, procure and manage contracts for support, ensuring high standards for employees and excellent value for money for the company, • Act as the internal technical counterpart to our provider, taking on the complex work that sits beyond straightforward user support, and judging what should be outsourced and what should be brought in-house over time, • Manage relationships with technology suppliers and licence providers, negotiating value for money and maintaining a clear record of contracts, renewals and ownership, • Manage phone and network provider contracts and costs, adjusting arrangements for specific business needs Systems, automation and AI enablement • Own the administration and configuration of CF’s internal platforms and productivity tools, including Microsoft 365, Teams and SharePoint, • Own oversight of SharePoint, including its structure, permissions and continuous improvement, so that information is easy to find, properly governed and meets the confidentiality and information governance standards we work to, collaborating with the Operations and People teams on the content held within it, • Identify and build automations and integrations that remove manual effort across corporate functions, acting as CF’s internal systems engineer, • Ensure our core business systems work well together and work with the data operations team to ensure that the data flowing between them is reliable, • Be an expert, discerning user of AI tools and help colleagues use them well, with clear judgement about where AI adds value and where it does not, • Ensure AI and other tools are deployed securely and in line with our information governance obligations, • Work in close partnership with the Data Operations team, who own data analytics, data science, engineering and product development, Databricks, and data protection, maintaining clear boundaries and strong collaboration between internal technology and client-facing data capability End-user technology and equipment • Establish effective management of CF’s equipment, ensuring the timely issuance of equipment to new joiners and the return of equipment from leavers, and maintaining an accurate inventory, • Purchase all IT equipment, working with our Apple Account Manager to secure the most cost-effective plans and to remediate any issues that arise, • Manage the resale or donation of used equipment to employees leaving the business or to not-for-profit organisations, • Support effective remote working across internet accessibility, technology and equipment, and maintain the technology elements of CF’s home working offer, • Keep abreast of the environments our client delivery teams work in and make sure the technology supports them wherever they are based, • Ensure that our pool of trusted associates have secure and reliable equipment and systems and access Stakeholder engagement and communication • Serve as the point of contact for the Leadership Team on all internal technology matters, translating technical issues into plain language and clear choices, • Use corporate systems and forums to engage with all staff on how well our technology works, and proactively communicate planned changes and any disruption they may cause, • Gather and act on feedback, making sure people understand the relationship between what they raise and what changes, • Collaborate with teams across the business, including the Operations, People, Finance, Data Operations and CEO’s office teams Requirements Mandatory • Typically at least 8 years experience in senior technology roles, • Strong working knowledge of Microsoft 365 administration, including identity and access management, device management, and SharePoint structure and permissions, • Demonstrable, hands-on ownership of information security, • Experience of owning or leading an information security or quality accreditation process, such as ISO 27001, including preparing for and running audits, • Ability to build automation and integrations, using scripting, workflow or low-code tools and APIs, • A confident, fluent user of AI tools, with sound judgement about where they add value and where they do not, • Ability to explain technical issues in plain language and to influence senior, non-technical stakeholders, • Excellent organisation and prioritisation skills, comfortable working autonomously as the only internal technology specialist and balancing competing demands, • Strong problem solving skills and the ability to learn new things quickly Desirable • Experience with genuine end-to-end ownership of an organisation’s internal IT, • Experience of Apple and macOS device management, • Experience managing outsourced IT providers, • Experience setting and controlling IT budgets, procuring technology and negotiating contracts, • Knowledge of Cyber Essentials, ISO 14001 or other standards relevant to a professional services firm, • Experience of SharePoint information architecture, or of knowledge and information management more broadly, • Experience operating across international geographies, • Experience within a professional services or consultancy environment Flexible working This role can work from home one day per week as standard. Office hours are flexible within our core hours of 10am–4pm. Our commitment to Diversity & Inclusion We are committed to building an inclusive and supportive culture where diversity thrives, and all our people can excel. We only recruit, promote and reward our people based on their skills and contribution, without regard to gender, race, disability, religion, nationality, ethnicity, sexual orientation, age, marital status, or other characteristics. We are Disability Confident Accredited, and we want you to feel comfortable and able to perform at your best in the recruitment process, if you require any reasonable adjustments for any part of the recruitment process, please let us know. Benefits • We offer a competitive and flexible reward package designed to support you at work and beyond it. You will benefit from a generous holiday allowance that grows with your career (minimum of 25 days), a strong employer pension contribution, and the freedom to tailor benefits to suit your lifestyle, from wellbeing and fitness to financial protection., • We are committed to supporting life’s important moments, with enhanced family leave, income and life protection, and access to practical benefits that make everyday life easier, such as interest-free loans and travel support., • Your wellbeing matters to us. You will have access to a comprehensive wellbeing and employee assistance programme, preventative health benefits, and initiatives that support an active, balanced way of working., • Above all, we invest in our people; offering flexibility, security, and benefits that grow with you, so you can do your best work while building a sustainable and rewarding career.

The Centre for Information Resilience (CIR) is an independent organisation dedicated to exposing human rights violations and threats to democracy. We achieve this through open source research, digital investigations, capacity-building with local partners, and collaboration with media to amplify our impact. CIR was born out of a determination to expose those spreading harm – online and offline – around the world, particularly in areas of violent conflict, such as Ukraine, Sudan and Myanmar. Our projects are at the forefront of efforts to investigate and document human rights abuses, war crimes, harms targeting women and minorities, and influence operations. We work closely with multilateral and national justice accountability bodies. Contract Type: Contractor Contract length: 4-5 months Hours needed Full hours or part-time. Location: Remote. Languages: You must be able to speak and write English and have working proficiency in both Pashto and Urdu languages. Closing date: Tuesday 19th May 2026 at 23:55pm. About the project The OSINT Investigator utilises their open-source intelligence (OSINT) investigation skills to conduct research and analysis of open-source information in support of CIR’s Terrorism research project objectives. As an OSINT Investigator, you will use your expertise to acquire and analyse information from open sources, extracting the key pieces of information to write high-quality narrative reports and project products that are comprehensive, verified, accurate, and placed correctly within the context of Pakistani affairs. • You will work with and support the Investigations Lead and Senior Project Manager, ensuring that your analysis is focused effectively to meet project tasking and product priorities., • You will also provide assistance to the team to understand the cultural, political, and social dynamics of Pakistan., • Provide subject-matter expertise on Violent Extremist Organisation (VEO) ecosystems in Pakistan, guiding analytical direction and helping translate complex open-source intelligence (OSINT) and social media intelligence (SOCMINT) findings into clear, decision-relevant insights for stakeholders and donors., • Employ OSINT and SOCMINT tools, techniques and methodologies to conduct analysis of trends, and issues related to Violent Extremist Organisation (VEO) activity in Pakistan., • Conduct research and analysis as directed in support of project reporting objectives., • Mentor and support analysts by offering guidance on methodologies, reporting standards, and best practices in monitoring and propaganda analysis., • Track and analyse propaganda, messaging trends, and narrative shifts from VEOs in Pakistan, including across public platforms (TikTok, Facebook) and niche or encrypted platforms (Telegram, Rocket.Chat, Element), including semi-closed communities where accessible., • Conduct propaganda analysis (themes, narratives, key influencers, and dissemination networks) and track changes over time., • Identify emerging platforms, communication trends, and shifts in VEO platform usage to maintain collection relevance., • Assist with the development, writing, and review of analytical outputs, ensuring consistency, accuracy, and timely delivery across products, while identifying new lines of inquiry and investigation., • Assist with translation of collected content (required languages: Pashto and Urdu; Dari would be beneficial)., • Proven ability to analyse Violent Extremist Organisation activity, including propaganda, narratives, and platform usage trends within the regional context in Pakistan., • Experience using open-source and social media intelligence tools and techniques to collect, analyse, and interpret complex data into actionable insights., • Ability to identify trends, assess messaging shifts, and produce high-quality, accurate, and timely analytical outputs that inform decision-making. To apply, please submit your CV and complete the application form questions. Shortlisted candidates will be invited to interview, which can be conducted remotely unless specified otherwise. CIR encourages applicants from under-represented communities. CIR is an equal opportunities employer. If you require adjustments or additional support to complete this process, please let us know in your application.

About Lyra Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. Are you a technical web expert who marries digital strategy with flawless execution? We are seeking a highly skilled Website Manager to oversee, optimize, and scale our global digital footprint across an international portfolio of websites. In this role, you will be the ultimate gatekeeper and strategist for our international web ecosystem (powered by WordPress). You will sit at the intersection of marketing, technology, and regional operations - ensuring our web presence is secure, compliant, lightning-fast, and highly optimized for conversions across multiple countries and languages. This is a fully remote position, to be based in the UK. It is a full time role, working 5 days per week, Monday to Friday. Building web development strategy and functional for international and local customers, including onboarding web development and engineering teams. Coordinating with regional teams to ensure local sites are culturally relevant and reflect the markets of the in-country teams. Managing site speed, mobile responsiveness, XML sitemaps, and crawl errors to ensure the site ranks high on search engines. Conducting keyword research and working with content teams to ensure the website is optimized for competitive search terms. Ensuring that every local instance of the site adheres to the core brand guidelines and messaging. Managing the architecture that connects the International site to local subsidiaries, ensuring updates sync across the entire ecosystem. Analyzing how users navigate the site and removing "friction points" that cause potential leads to drop off. Serving as the "Super Admin" for the WordPress CMS, managing user permissions and plugin/theme updates. Acting as the gatekeeper for all new site content to ensure it is formatted correctly, tagged for SEO, and tracking-enabled. Proactively identifying broken links, 404 errors, and display issues across different browsers and devices. Creating monthly dashboards for leadership that track traffic, lead sources, and "assisted conversions" (how the web influenced sales). Ensuring the website "talks" correctly to the CRM (e.g., HubSpot, Salesforce) so that no leads are lost in the transfer. Working with Lyra Tech and Compliance to ensure SSL certificates are active and the site is protected against DDoS attacks or hacking. Ensuring all sites remain compliant with evolving global laws such as GDPR, CCPA, and Cookie Consent regulations. Maintaining WCAG compliance so the site is usable for people with disabilities, reducing legal liability. 6+ years of experience managing complex, multi-regional or multi-lingual websites (B2B or global B2C enterprise experience preferred). Deep, hands-on experience as a WordPress Administrator (understanding plugin ecosystems, multisite architecture, and user governance). Proven experience in implementing SEO/GEO tools. Strong understanding of web-to-CRM integrations (specifically Salesforce). Strong grasp of front-end fundamentals (HTML, CSS) and how they impact site speed, Core Web Vitals, and responsive design. Solid working knowledge of global data privacy laws (GDPR/CCPA) and web accessibility standards (WCAG). Exceptional communication skills with a proven ability to collaborate with multiple stakeholders. Data-driven approach to troubleshooting, user behavior analysis, and executive reporting. A meticulous eye for QA, formatting, and technical errors. ● 28 days annual leave, plus bank holidays ● Private medical insurance ● Discretionary bonus scheme ● Group life assurance - up to 10x annual salary ● Critical health insurance - 2x Annual salary lump sum paid out, in accordance with illness. ● Access to 24/7 Employee Assistance Programme "We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law. By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health . Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information . This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact . For more information about how we use and retain your information, please see our ." The benefits available to those located in the UK. will be consistent with UK law and may vary from those located in other countries. Benefits will be provided in a manner consistent with applicable law.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, summarizing interviews, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

BlueOptima is on a mission to maximise the economic and social value that software engineering organisations are capable of delivering. Our vision is to become the global reference for the optimisation of the performance of Software Engineers. Our technology is used by some of the world’s largest organisations, including nine of the world’s top twelve Universal Banks. This successful product uptake has led to rapid expansion of our company. We are a global organisation with headquarters in London and additional offices in India, Mexico and the US. We are made up of 110+ individuals from more than 20 different countries. Location: London Salary : £50-70K (depending on experience) We are looking for an experienced Technical Trainer to join our London office. In this role, you will collaborate with Product Marketing Manager (PMM), Customer Success Managers (CSM) and other client facing teams to train and onboard new users to BlueOptima’s suite of products. Reporting to the Head of Product (HOP), you will deliver impactful training sessions tailored to individual and group user needs, helping B2B enterprise clients seamlessly incorporate BlueOptima’s tools into their day-to-day operations. This role will play a vital part in driving product adoption and retention by ensuring users fully understand and benefit from BlueOptima. Responsibilities and Tasks: • Develop, customize, and execute a detailed training plan for each customer, ensuring sessions are aligned with user roles, organizational goals, and the specific needs of software engineering teams., • Track and manage pre-training actions (such as and not limited to user creation, access management, invitations, personalised campaigns, etc.), and post-training actions (such as and not limited to monitor user adoption, ensure that onboarding objectives are met, etc.)., • Facilitate onboarding and training for new users at various levels, including Developers, Team Leads, their leaders, and executive dashboard users., • Train and empower internal champions within client organizations to act as product advocates, helping them build influence and encourage broader adoption of BlueOptima tools among their peers., • Design and maintain a comprehensive content library, including user guides, training modules, and video tutorials, to support ongoing product education., • Conduct in-person and virtual training sessions, adapting delivery for one-on-one or group settings as required., • Collaborate closely with PMM and CSM teams to ensure alignment of training content with product updates, customer needs, and market trends., • Monitor and assess the onboarding process’s impact on user engagement, usage, and retention, adapting training approaches as needed to minimize user churn., • Provide continuous feedback to product teams on user challenges and training improvements based on client feedback and engagement data., • Excellent Communication: Proficient in English, with outstanding written and verbal communication skills., • Experience in Client Training: Minimum of 3-4 years experience delivering technical training for B2B clients in the UK, EMEA, and the USA., • Adaptability and Cultural Awareness: High adaptability to varied training environments and user backgrounds, including non-English speakers., • STEM Background: Degree in STEM fields, with a solid understanding of Software Development Life Cycle (SDLC)., • Technical Training Expertise: Proven experience as a technical trainer in SaaS, ideally within B2B enterprises, working with diverse user personas., • Proficiency in Training Platforms: Familiarity with digital tools and platforms for virtual training delivery., • Project Management Skills: Ability to manage multiple training projects simultaneously and coordinate with cross-functional teams. Good to have: • Additional Languages: Proficiency in other languages is a plus., • Analytical and Reporting Skills: Experience using analytics tools to measure training impact and derive insights for program improvements., • Software Engineering Familiarity: A background in software engineering or experience working with developer-focused products., • Experience with Learning Management Systems (LMS): Knowledge of LMS platforms to structure training modules and assessments. Why join our team? Culture and Growth: • Global team with a creative, innovative and welcoming mindset., • Rapid career growth and opportunity to be an outstanding and visible contributor to the company's success., • Freedom to create your own success story in a high performance environment., • Training programs and Personal Development Plans for each employee Benefits: • 32 days of holidays (including bank holidays), • Work from Home Equipment allowance, • Flexible Work from Home - 2 days remote a week, • Flexible Work from Long Distance - 4 weeks a year, • 12 Weeks Paid Maternity and Paternity Leave, • Pet friendly office, • Sponsored Learning Opportunities, • Cycle2work scheme, • Team Socials, • Annual Leave purchase (up to 5 extra days) Stay connected with us on or keep an eye on our for future opportunities!

About Us Antavo is a rapidly growing, VC-backed scale-up disrupting the loyalty management market with its innovative omnichannel technologies. We are recognized by Gartner and Forrester as a leading pure-play loyalty management platform. The Team The Antavo Team is a passionate, dynamic, innovative and fun-loving professional team. From consultative salespeople to savvy marketers to tech whizzes, we have a diverse team of talented individuals with one unified focus: our customers. Customers are at the heart of everything we do, and we pride ourselves on always taking an innovative, customer-centric approach to creating the right experiences, products, and content for them. With big dreams and a grand mission, we’re looking for great like-minded people to join us - people who are passionate, fearless and entrepreneurial. If you’re looking for a dynamic, no corporate-BS environment to learn, grow, and really make an impact, we could be the perfect fit for you! The Role We are looking for a Senior Technical Account Manager to act as a trusted technical advisor for Antavo’s strategic customers. This role is focused on long-term customer success, technical adoption, platform stability, solution optimisation, and proactive risk management. You will work closely with customers after go-live to ensure their Antavo setup remains scalable, reliable, and aligned with their evolving business and technical needs. You will combine strong technical understanding with excellent customer-facing communication skills. You should be confident discussing integrations, APIs, data flows, configurations, release impacts, platform behaviour, technical risks, and best-practice recommendations with both technical and non-technical stakeholders. A key part of this role is developing and maintaining a strong command of the Antavo platform. You should be able to understand complex customer setups, advise customers on optimal platform usage, troubleshoot technical topics, and act as a bridge between customers and internal teams. This role may require occasional customer travel for strategic workshops, technical reviews, Executive Business Reviews, or ad-hoc planning sessions when required. Candidates should preferably be based in the EU region or a timezone that allows strong overlap with European customers. HI THERE, I’m Shariq Ahmed Head of Customer Success here at Antavo We are a product-driven company. Our team is made up of passionate, smart people who help our customers achieve their goals by providing guidance, support, and strategic partnership throughout their journey with Antavo. We are looking for a Senior Technical Account Manager to join our friendly and agile team. I’m looking for someone who can combine technical depth, customer empathy, structured problem-solving, and strong ownership to help our customers get the best out of Antavo. I’m looking forward to working with you! Your main responsibilities • Maintain strategic technical relationships with senior customer stakeholders, including Engineering leadership,, • Architecture teams, Digital leadership, Product leadership, and C-level executives where relevant., • Act as the executive-level technical advisor for assigned strategic customers, helping customers align their technical roadmap and operational strategy with Antavo capabilities., • Lead technical alignment discussions related to scalability, architecture evolution, operational maturity, governance, and long-term platform strategy., • Represent Antavo in high-impact customer discussions involving technical escalations, strategic initiatives, platform evolution, or executive-level technical governance., • Provide strategic technical guidance and coordination across customer teams and internal Antavo departments, while ensuring ownership and follow-through of critical technical topics, • Act as the primary strategic technical advisor for assigned enterprise and strategic Antavo customers after go-live, • Build and maintain strong relationships with customer technical, business, and executive stakeholders, including Engineering leadership, Product teams, Architects, CRM, Digital, and C-level stakeholders where relevant, • Develop a high level understanding of each customer’s Antavo setup, integrations, data flows, configurations, environments, and business use cases, • Proactively identify technical risks, limitations, dependencies, adoption gaps, and optimisation opportunities, • Guide customers on best practices for platform usage, integrations, configuration, scalability, performance, and operational efficiency, • Translate technical concepts, trade-offs, risks, and recommendations into clear, customer-friendly guidance, • Act as a bridge between customers and internal teams such as Customer Success, Customer Operations, Support, Engineering, Product, Professional Services, and Implementation, • Preserve customer context internally and ensure technical topics are clearly documented, owned, and followed through, • Support customers through platform changes, upgrades, new feature adoption, and release-related questions, • Contribute customer feedback, technical insights, and recurring pain points into Product and Engineering discussions, • Partner with Customer Success Managers to support customer health, retention, value realization, and expansion opportunities, • Participate in Executive Business Reviews, technical reviews, workshops, and ad-hoc success planning sessions when required, • Help customers increase their self-service usage of the Antavo platform and Backoffice, • Create or contribute to internal and customer-facing documentation, playbooks, technical notes, and best-practice materials, • Support internal process improvements, technical account management playbooks, automation, and scalable ways of working, • Use AI tools where relevant to improve productivity, analysis, documentation, reporting, and customer communication, • Continuously deepen product, technical, loyalty, SaaS, and customer domain knowledge You should have • Proven experience building and maintaining relationships with senior technical and executive stakeholders, including CTOs, Heads of Engineering, Architects, Digital leaders, and enterprise decision-makers., • Strong ability to balance technical depth with strategic customer engagement and executive communication., • Experience acting as a trusted advisor for enterprise customers in complex, multi-stakeholder SaaS environments., • Ability to lead strategic technical conversations focused on scalability, operational maturity, technical governance, and long-term platform evolution., • Proven experience in a senior customer-facing technical role within a B2B SaaS environment, such as Technical Account Manager, Technical Customer Success Manager, Solutions Consultant, Customer Success Engineer, or similar, • Strong experience working with technical SaaS products and live customer environments, • Excellent communication and relationship-management skills, with the ability to earn and maintain customer trust, • Ability to explain technical topics clearly to both technical and non-technical audiences, • Strong problem-solving skills with a structured, analytical, and pragmatic mindset, • Experience working with integrations, APIs, data flows, web technologies, technical configurations, and production systems, • Ability to understand complex customer setups and identify risks, dependencies, and improvement opportunities, • Strong ownership and task prioritisation skills across multiple strategic customers, • Experience collaborating with Product, Engineering, Support, Customer Success, and Implementation teams, • Familiarity with issue and project-tracking tools such as Jira, • Understanding of software development processes, release cycles, incident handling, and escalation management, • Calm and confident approach in escalated, ambiguous, or high-impact customer situations, • Comfortable working in a remote, international SaaS environment, • Hands-on experience using AI tools to improve or automate internal processes, workflows, documentation, reporting, analysis, or customer-facing operations., • Built and showcased at least one practical AI-enabled project, workflow, or automation, with the ability to explain the problem solved, tools used, impact achieved, and lessons learned, • Willingness and ability to travel approximately 30-40% across the EU & NAM region for customer meetings, Executive Business Reviews, workshops, and ad-hoc technical training sessions Nice to haves • Experience with loyalty technology, CRM, MarTech, customer engagement platforms, e-commerce, or digital marketing technology, • Experience with loyalty business use cases such as points, tiers, rewards, campaigns, personalization, segmentation, omnichannel engagement, and member lifecycle, • Experience with RESTful APIs, SDKs, JavaScript frameworks, webhooks, authentication methods, and data integrations, • Good understanding of databases, including SQL and NoSQL concepts, • Experience working with e-commerce platforms such as Magento or Shopify, • Familiarity with marketing CRM or automation platforms such as Salesforce, Emarsys, Braze, Bloomreach, or similar, • Experience supporting enterprise or strategic customers, • Experience participating in technical workshops, solution reviews, Executive Business Reviews, or customer architecture discussions, • Experience improving technical account management processes, playbooks, dashboards, documentation, or automation workflows, • Previous experience in customer success, professional services, solutions engineering, or implementation consulting Benefits • The opportunity to quickly advance in your career, • AntavoCare health insurance benefit, • International vibe: our working language is English, and we have 100 colleagues from 8 different nationalities, • A dynamic, no corporate-BS environment to learn, grow, and really make an impact, • You will have a strong team around you to support you in reaching your goals Why our team loves working at Antavo • “Antavo is remote-first, so I can work from my home, which means a lot to me. We regularly meet in-person.”, • “Truly international vibe, with different nationalities working on one mutual goal.", • "I love my comfortable environment (no dress code, flexible working hours, company retreats, etc)", • "People here like my bad jokes." At Antavo every person is a unique personality working towards the same goal, creating a thriving business. It’s very important for us that everybody has a place and a voice on projects and goals, no matter the race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or basis of disability. We create and empower a diverse culture, as we know it encourages creativity and innovation. _ _

As the Site Operations Coordinator, you are responsible for planning, briefing, and co-ordinating content updates for COS E-Commerce websites to achieve a relevant customer journey, optimising user experience and maximising sales while adhering to COS standards for quality at all times. In this role, you will work together with the site operation team and responsible for site stability, incident management and reporting to optimise site speed. What you will do • Develop and implement weekly site plans based on regional commercial strategies and the digital marketing calendar, manage promotions and sales activations, ensuring the sites mirror our shared goals, • Oversee the layout, visual look, and overall content of the website according the COS brand ID and visual guidelines through content management system (Storyblok), • Collaborate within your Regional E-Commerce Team to establish a customer journey that drives profitable E-Commerce selling towards the set targets and merchandise goals, ensure product enrichment to masimise selling potential, • Deliver weekly performance reports and use data-driven insights to optimize site experience and conversion rates through A/B testing., • Align with digital marketing channel representatives to secure customer journey relevance from customer-facing channels to site, • Support the E-Commerce Digital Experience Team by delivering briefs that outline customer experience expectations set by COS Global teams, • Partner with IT and development teams to plan, test, and implement new website features, and troubleshoot technical issues., • Contribute to cross-functional projects focused on site optimization, including CRO, SEO, and digital expansion initiatives. Alignment to our company values is the most important characteristic we look for in all new joiners. Our values are the behaviours that we appreciate above and beyond anything else. We are open-minded and curious, we dare to be different, we believe in constant improvement and we empower and trust you to take ownership. Our values are part of who we are, what we stand for and how we act. What you need to succeed • Previous E-commerce site management and publishing experience via CMS platforms, • Sales driven and result oriented with a passion for the digital landscape, • Strong analytical mindset with experience in performance reporting and A/B testing, • Excellent planning, organizational and problem solving skills, • Ability to take ownership and effectively manage multiple priortises and projects, • Curious, proactive and eager to learn and identify new ways to drive results, • Familiarity with analytical tools such as Contentsquare, Google Analytics and PowerBI, • Proficient in Microsoft Office This is a full time permanent contracted of 39 hours a week based at our Regional Office in London. Benefits We offer all our employees attractive benefits with extensive development opportunities around the globe. All our employees receive a 25% staff discount usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program _. • 25 days holiday, • Annual health checks, • Pension scheme, • Discounts on various activities and financial/lifestyle products via our benefits hub, • Cycle to work scheme, • Discounted gym membership, • Employee assistance via retail trust, • Private health & dental care Inclusion & Diversity At COS we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process. Company Description : COS offers a wardrobe of ready-to-wear and accessories rooted in exceptional quality and lasting design. The creative soul of the brand is fuelled by a deep connection to modern culture, dynamic global cities and compelling fashion movements. With an emphasis on expert craftsmanship, innovation and materiality, collections are created with a mindful approach, seamlessly blending contemporary and timeless. Learn more about COS . In this role you will be able to take advantage of a hybrid working arrangement. You will have the flexibility to work both remotely and, from the office. While remote working is an integral part of our part of our offer, approx. 3 days per week office presence will be required to foster strong collaborations and team work. Ready to apply? Click on the I’M INTERESTED link where you can upload your CV securely. Once we have received your application, we will keep you updated regularly about the status of your application so please look out for our email. We are looking forward to hearing from you!

PR & Influencer Manager (FTC) - Fashion Brand Manchester Bonus & Share Scheme + company pension Private Medical Cover & Life Assurance Onsite gym & free fitness classes Discount across site-wide Learning development On-site restaurant& much more! Overview: We are partnered with a well-established and high-profile UK retail group who is undergoing an exciting period of transformation, with a renewed focus on brand, customer experience, digital innovation and growth. The Role: An exciting opportunity has arisen for a PR & Influencer Manager to join a fast-paced, high-profile retail business undergoing an ambitious period of transformation and growth. This is a senior role sitting across PR, influencer marketing, brand partnerships and communications, with responsibility for shaping how the brand connects with consumers through culture, creators, media and compelling campaigns. Key Responsibilities: Own and develop the influencer marketing strategy across key categories, ensuring it supports wider brand and commercial objectives. Develop and deliver integrated influencer campaigns across seasonal moments, product launches and key brand initiatives. Identify emerging creators, established talent and culturally relevant voices that align with the brand and target customer. Build long-term ambassador programmes and strategic creator partnerships. Lead talent selection across paid partnerships, ambassador programmes and earned influencer activity. Oversee campaign delivery, including briefing, contracting, gifting, content approvals and reporting. Work closely with Social, Brand, Trade and Creative teams to ensure influencer activity is integrated into wider campaigns. Manage influencer budgets, negotiate partnerships and ensure activity delivers against agreed KPIs and ROI. Define and oversee an effective PR strategy supporting wider brand and commercial priorities. Lead media relations, press office activity and campaign launches alongside internal and external PR partners. Build and maintain strong relationships with key fashion, beauty, lifestyle and retail media. Support the delivery of strategic brand partnerships and sponsorships from initial briefing through to activation and reporting. Manage stakeholder relationships, contracts, deliverables and campaign activity. Lead, coach and develop a high-performing PR and Influencer team. Manage PR and influencer budgets, ensuring investment delivers measurable value. About You: Strong experience across PR, influencer marketing, communications or brand partnerships, ideally within fashion, beauty, retail or another consumer-facing environment. Proven experience developing and delivering successful influencer strategies. A strong network across influencers, creators, talent agencies and media. Experience managing PR and influencer agencies and external partners. Commercially minded, with experience managing budgets and measuring campaign performance. Strong negotiation, stakeholder management and relationship-building skills. Excellent understanding of social platforms, creator trends and influencer measurement. Previous experience leading, coaching or developing a team. Highly organised, commercially aware and comfortable managing multiple priorities in a fast-paced environment. Creative, culturally connected and passionate about fashion, beauty, social media and digital culture. Why Apply: Join a high-profile, established retail business at an exciting point of transformation and growth. Have the opportunity to shape PR, influencer and brand partnership strategy with genuine visibility across the business. Work closely with senior stakeholders, agencies, creators and high-profile talent. Take ownership of campaigns designed to drive both brand awareness and commercial results. Join a fast-paced, collaborative environment where creativity and new ideas are encouraged.BH37133

Videographer - Global Beauty Brand Salary - Upto £50k Location - Manchester Zachary Daniels are partnered with a fast-scaling, founder-led beauty and ecommerce brand recognised as one of the UK's biggest social commerce success stories. Built through community-first marketing, viral product launches, and an innovative TikTok Shop strategy, the brand rapidly evolved from an independent startup into a multi-million-pound global business with a highly engaged global audience through creator collaborations, affiliate programmes, immersive digital campaigns, and trend-led product launches. The Role: We're working with an exciting, fast-growing beauty brand that is seeking a dynamic Videographer to join their creative team. This Videographer role sits at the heart of content creation, playing a key part in producing high-impact visual storytelling across a major upcoming documentary project and premium social media campaigns. Key Responsibilities: Capture high-quality, cinematic footage across long-form (documentary) and short-form (social media) content. Utilise a range of techniques including tripod, handheld, and gimbal videography to create dynamic and engaging visuals. Take ownership of creative direction on shoots, ensuring all content aligns with brand identity and campaign objectives. Collaborate with internal creative teams to plan, storyboard, and execute shoots from concept through to delivery. Operate professional camera, lighting, and audio equipment to ensure best-in-class production quality. Edit content end-to-end, including cutting footage, colour grading, and sound design to deliver polished final outputs. Adapt quickly to briefs and evolving creative direction, producing content optimised for social and digital platforms. Stay ahead of industry trends, particularly within beauty, social media, and videography techniques. About You: Proven experience as a Videographer, with a strong portfolio showcasing creative and commercially impactful work. Advanced skills in filming techniques, including gimbal stabilisation, handheld shooting, and cinematic framing. Strong understanding of lighting, composition, and visual storytelling. Proficiency in editing software such as Adobe Premiere Pro, After Effects, and audio editing tools. Ability to manage multiple projects and deliver high-quality work under tight deadlines. A genuine passion for content creation, storytelling, and the beauty industry. A collaborative mindset, with the ability to work cross-functionally in a fast-moving creative environment. Why Apply: Be part of a brand investing heavily in content, creativity, and storytelling at scale Work on a major documentary project alongside high-impact social campaigns Creative freedom to bring your own vision, ideas, and shooting style to life Opportunity to produce visually-led, trend-driven content seen by a large, engaged audience BH36367

Own and evolve digital content and social strategy across all platforms. Head of Digital Content & Social. Senior experience in digital content or social within a brand‑led or editorial environment.

THE ROLE: The Digital and Social Content Lead is a strategic and creative thinker who drives the development of impactful, insight-led digital and social content for clients across sport and gaming. THE DETAILS: Job Title: Social and Digital Content Lead Department: Digital & Social, Strategy Hub Re

A vibrant food company in the UK is seeking a Head of Digital Content & Social to shape their online presence. You will lead strategy and execution across digital platforms, managing content that resonates with a global audience. The ideal candidate will bring senior experience in digital content, a

Additionally, you will manage and maintain the company’s Digital Asset Management system, ensuring all visual content is well organised, accessible and up to date. Strong working knowledge of AI-powered creative tools and prompt development, with the ability to produce avatars, branded B-roll, ani

The role owns marketing strategy execution, demand generation, digital growth, CRM journeys, content direction, and marketing innovation, ensuring marketing activity directly supports sales performance, member experience, and retention without overlapping ownership of in-club execution or conversion

Europe / Milan / Turin / Netherlands / United KingdomMarketing – Product Marketing /External /RemoteAt Penumbra, innovation, teamwork, and initiative are more than values – they are the foundation of a workplace where every individual is encouraged to grow and make a real difference.We

Thorough working knowledge of best practices in digital marketing and social media and strong written and verbal communication skills. Knowledge and experience with a broad range of marketing activities, disciplines, and tactics, including partner marketing, field marketing, digital marketing, and e

Go-to-market ownership of Recruitment Cloud the global leading recruitment solution for staffing firms on the Salesforce platformLeveraging your story-telling abilities to bring your product story to life through buyer-focused messaging, blog posts, customer/sales presentations, web content and othe

Understanding of SEO, performance marketing, or content marketingWhat will make you the best fit for this role?• A go-getter attitude with a willingness to learn and grow. They personify the following ethics:• Open collaboration• Driving innovation• Customer commitment• Growth mindset• D

Job DescriptionAs Snr Lifecycle Marketing Manager, you will own and scale Henry Schein One UK lifecycle marketing engine driving faster activation, stronger product adoption, improved retention, and expansion readiness across our customer base.Working closely with Product, Customer Success, Sal

What You'll DoSupport the development and execution of annual field marketing plans and activitiesLead a diverse mix of marketing programs, including lead generation, email, social media, advertising, and digital initiativesOwn logistics and execution for regional events, including trade shows, exec

As part of the UK Client Growth Office, you'll work alongside talented marketing professionals spanning strategy, digital, content, brand and events, collaborating to deliver impactful campaigns that drive real business growth. About Atos GroupAtos Group is a global leader in digital transformation

You’ll get hands-on exposure to B2B campaigns, email, digital marketing, webinars, events, content, CRM and performance reporting, while learning from experienced marketing specialists. Helping set up, schedule and coordinate campaigns across email, digital, paid media, social, content and partner

What You Will DoOwn crucial elements of enterprise product marketing strategy and executionDefine how enterprise marketing should operate at n8n, including: -Market segmentation, persona research and ICP definition -Enterprise positioning and messaging -Go-to-market processes and execution -Sales en

What You'll DoSupport with the development and execution of field marketing plans, including event and webinar execution, virtual customer conference support, partner and customer communicationsManage webinar logistics and execution for marketing, alliances, and customer success teams Coordinate wi

At Alcon, we are driven by the meaningful work we do to help people see brilliantly.We innovate boldly, champion progress, and act with speed as the global leader in eye care.Here, you’ll be recognized for your commitment and contributions and see your career like never before.Together, we go abov

Coordinate with internal teams such as product marketing, creative services, content, product, communications, and digital teams to manage field marketing program componentsAssist in the development and editing of marketing content including social posts, videos, corporate templates, and other progr

From thought leadership reports and executive content to digital articles and campaign assets, you'll be responsible for creating content that informs, inspires, and delivers measurable business value. Apply SEO, AEO, and content performance insights to optimise content effectiveness and improve fut

What you'll be doingOwn and manage marketing-led website content within our CMS, ensuring content is accurate, accessible and aligned to brand standardsCreate, publish and optimise landing pages, campaign content and key customer journeys that drive engagement and conversionLead content governance a

What you are great at: Aligning with the Partner organization to build a regional partner marketing strategy that provides mutual business value and enables leverage and scale in your overall regional marketing planActivating live and virtual event strategies, including event and booth design, theme

We’re a global team of over 400 people, working together to push the boundaries of open-source technology and multi-cloud solutions.Our vision is to help developers, builders, and creators bring their ideas to life with speed and simplicity, by providing a cloud data platform that makes open-sourc

DescriptionWho We Are At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family.Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest growing hospitality brands in

Key Skills & Experience Marketing / Digital Marketing: Experience planning and executing digital campaigns across channels such as email, social media, and websites, with a focus on driving engagement and measurable results. AP Executive are delighted to be partnering with our client, a worldwide o

You’ve felt the difference between content that gets used and content that’s inauthentic and quickly discarded. Build the content AEs and SAs need at each stage of the funnel: solution briefs, demos and demo scripts, objection-handling guides, and case studies that lead with business outcomes. W

What You'll DoPartner with subject matter experts to develop original content in a variety of formats, including blog posts, articles, white papers, ebooks, infographics, videos, social content, and moreMaximize the value and reach of our content by turning high-performing assets into a library of d

Bloomreach is building the world’s premier agentic platform for personalization.We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey.We're taking autonomous search mainstream, making product discovery

Quarterly competitor analysis – spend time in trade, update the team on competitor activityKey Relationships - Internal & ExternalInternal:Customer MarketingSalesCreative StudioBrandSocial TeamFinanceDigitalMerchandiseExternal:Independents & Bar Groups Agencies – Events/Warehousing/DesignAbout Y

In that case, you have the right spirit to join Technogym because you have the IMBESTIO! You will naturally fit our culture if you work out and live a healthy lifestyle, are proactive, determined, and are digitally savvy.

Ability to create engaging, unique campaigns and content, including text, images, and videos tailored to different platforms, to enable Parkwood's content to stand out in a crowded leisure media landscape. Growing and managing Parkwood's online presence, by writing creative content, adapting positiv

Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale.Built on open source and open standards and designed for interoperability across any s

Working closely with the product, competitive, and field teams, create messaging and content that provides compelling, differentiated value propositions, and increase awareness and engagement. Develop marketing/campaign plans, working closely with demand generation and digital teams to create an ind

Hands-on experience with CRM systems, ideally Salesforce, alongside lead management or digital marketing tools. Leverage CRM, marketing automation and digital platforms to improve commercial visibility and operational efficiency.

This project focuses on localizing title image content for various global markets.

This range is provided by Smyth & Co.Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Direct message the job poster from Smyth & Co.A rare opportunity has arisen for a.London’s most anticipated new restaurant openings.Smyth & Co are honoured to

Sales and Marketing Assistant - Entry Level & Full Training Provided.Immediate Starts Available! (No Experience Required).Are you ready to take the next big step in your career and dive into a rewarding new opportunity.Candidates must have the right to work full time in the UK without any restrictio