Field Services Engineer
18 hours ago
Sheffield
Field Service Engineer UK MedTech Scaleup Transforming Patient Care Through Next-Generation Technology About the Company We’re working with a fast-growing UK MedTech scaleup on a mission to redefine how healthcare is delivered. Backed by top investors and partnered with leading hospitals, we design and deploy cutting-edge medical technology that improves outcomes, enhances workflows, and empowers clinicians across the country. As we continue to scale, every hire has a tangible impact. Every device we support helps a clinician deliver better care. Every visit you make contributes directly to improving patient lives. The Role: As a Field Service Engineer, you’ll be at the heart of our customer operations, ensuring our medical devices perform flawlessly in high-stakes clinical environments. You’ll work closely with NHS and private hospitals across the UK, supporting clinicians, solving problems on-site, and keeping our technology running at its best. Expect variety, autonomy, travel, and meaningful impact. This is a hands-on role where no two days look the same. You’ll typically spend 4 days per week onsite with customers and 1 day WFH Key Responsibilities • Travel across the UK to install, service, test, and repair our medical devices., • Diagnose and resolve hardware and electromechanical issues quickly and effectively., • Provide technical support to customers, clinical teams, and internal stakeholders., • Observe device performance in live clinical/surgical settings and troubleshoot in real time., • Carry out upgrades, modifications, and preventative maintenance., • Maintain stock levels, tools, and calibration schedules., • Accurately document all service activities in line with Good Documentation Practices., • Represent the company professionally, building trust and long-term customer relationships., • Share insights with technical, engineering, and product teams to help shape continuous improvements. What You Bring Essential • Technical qualification (electrical, electronic, biomedical engineering, or similar)., • Experience in a field service or technical support role — ideally in medical devices or diagnostics., • Strong hands-on repair, troubleshooting, and fault-finding skills., • Comfortable with IT systems, reporting tools, and MS Office., • Clear and confident communication skills., • Full UK driving licence and willingness to travel nationwide. Nice to Have • Experience working in hospitals, theatres, or clinical environments., • Familiarity with GDP (Good Documentation Practices)., • Ability to deliver customer training or product demonstrations., • Self-driven and able to manage your own schedule with minimal supervision. Why Join Us? • Be part of a high-growth MedTech scaleup making a real difference in healthcare., • Work with next-generation devices used by clinicians across the UK., • High autonomy, meaningful work, and direct customer impact., • Opportunities for progression as we scale into new regions and product lines., • A culture built around innovation, trust, and continuous improvement. If this sounds like you, you'll fit right in. To Note: We regularly share career opportunities, company news, and insights on our LinkedIn page — feel free to follow us and stay in the loop.