Trabajos email chat support en LondonCrear alertas

Lead Radiographer – New Minor Procedures Unit £55,000 - £60,000 + 35 Days AL + Pension + PMI London 40 hours | Monday to Friday We’re partnering with a leading London-based specialist healthcare facility renowned for its outstanding patient outcomes. This is an exciting opportunity for a skilled and motivated Radiographer to Lead their imaging service within their new Orthopaedics & Neurology minor procedures unit set to open in 2026. The successful candidate will lead on governance, quality standards, and radiation safety, fostering effective teamwork across multiple clinical disciplines. What's in it for you? • £60,000 DOE, • 27 Days Annual Leave + Bank Holidays, • Private Medical Insurance, • Eye Care, • Annual Flu Vaccines, • Private Pension, • Season Ticket Loan / Cycle to Work Scheme, • Employee Assistance Programme, • Range of policies supporting health and wellbeing What are we looking for? • HCPC Registration, • BSc in Diagnostic Radiography or equivalent., • IR(ME)R and RSP trained., • UK based experience is essential., • Proven experience leading and managing clinical teams., • Experience leading on service delivery, governance, quality improvements and accreditation standards. Responsibilities • High-quality fluoroscopy an X-Ray imaging for a variety of procedures including spinal and orthopaedic procedures., • As the RPS, ensure full compliance with IRMER and IRR17 regulations., • Operate mobile C-arm equipment safely within theatre settings., • Work closely with consultants and theatre teams to deliver accurate, timely imaging., • Manage equipment checks, servicing, and maintenance schedules., • Maintain stock levels and order imaging consumables as needed., • Track training compliance and support team training such as ILS/BLS., • Assist with rota planning and staffing for imaging sessions., • Support senior management with operational and administrative duties. Contact Details If you would like to be considered for this exciting opportunity or would like to arrange a confidential informal chat, please contact Reza on 02393 874296. Alternatively, email an updated CV to Not for you? If you are not interested but know someone who is, we offer £200 vouchers for successful referral recommendations.

Support elite performance with exceptional care. The Health Partners Europe Group (HPE, Sempris and Formis) operate at the heart of elite and professional sport across the UK. For over thirty years, Health Partners has developed and maintained a comprehensive, unified ecosystem covering healthcare, performance and risk governance. Through three closely aligned businesses, we coordinate care for professional athletes across football, rugby, cricket, and over 75 sporting disciplines (Health Partners), alongside the provision of specialist indemnity insurance for sports medics (Sempris) and the data driven performance management of elite athletes (FORMIS). Our clients include Premier League Football Clubs, National Governing Bodies, National squads, academy, youth and disability players. We facilitate the medical care of more than 97% of all professional football players across the 92 clubs in the Premier League and English Football League. We are trusted by some of the largest sporting organisations in the world for our discretion, governance, and ability to build and maintain complex healthcare systems. The group continues to grow and we are looking for Client Engagement & Project Administration Executive – Sports Health & Performance Software Location Sutton (Full Time, Office-Based) • Primary base: Health Partners Offices, Sutton, • Regular travel to London offices, • Occasional travel to client sites or company offices as required Reporting Line Reports to: International Client Manager Key Relationships • Software Developers, • Client Managers, • Project Lead, • External Clients Company Overview FORMIS is a leading international provider of medical and performance record software for elite sports teams. Our platform supports professional clubs, national teams, and performance-driven organisations by enabling them to track, analyse, and optimise athlete performance and wellbeing. We pride ourselves on delivering high-quality software, client support, and continuous product innovation. Role Overview The Client Engagement & Project Administration Executive plays a key frontline role in delivering outstanding client support and coordinating project activity. Working closely with the International Client & Project Lead, this position combines customer service, training delivery, project administration, software testing, and operational support. A critical element of the role is gathering, analysing, and translating client feedback into actionable insights that inform ongoing software development and product improvement. The role also involves system testing, bug reporting, client training, and live support via the help desk. This is a structured, office-based role with regular working hours in Sutton, supported by occasional travel depending on client and project requirements. Key Responsibilities Client Support & Engagement • Provide responsive client support via live chat (Crisp), email, and occasional phone calls, • Maintain accurate records of client communications and requests within CRM systems, • Build and maintain strong working relationships with sports clubs, national teams, and performance organisations, • Support clients with performance data management, reporting, and analytics, • Deliver bespoke client reports using integrated dashboards and analytical tools, • Collaborate with the development team to resolve issues and improve system functionality Software Testing & Product Feedback • Test system updates and new features prior to release, • Log bugs and development requests using Trello, • Gather, interpret, and document client feedback, • Contribute insights directly into product development roadmaps Training & Product Familiarisation • Deliver face-to-face, remote, and on-demand training for new and existing users, • Create and maintain user support documentation and training materials, • Stay informed on developments in elite sports science, performance analysis, and data analytics Project Coordination & Internal Collaboration • Support the International Client & Project Lead with project planning and coordination, • Assist with sprint planning and software update rollouts, • Use Trello and Pumble for task tracking and internal communication, • Maintain accurate client and operational data within Capsule CRM Business Development & Marketing Support • Assist with client engagement initiatives and promotional activities, • Support relationship development with new and existing clients Regulatory Compliance & Confidentiality • Ensure full compliance with GDPR and data protection regulations, • Handle sensitive medical and performance data in line with governance policies, • Participate in mandatory compliance and data privacy training Administration & Operational Support • Provide day-to-day administrative and operational support, • Assist with contract administration, invoicing, and documentation, • Remain flexible and proactive as responsibilities evolve with business needs Professional Development • Participate in ongoing training and professional development, • Attend regular performance reviews with senior management, • Engage in relevant formal education or certification opportunities

Our beautiful first opinion practice in Ewell (Surrey) has a role coming up for an RVN that is looking to be part of a busy evolving team. About your new role! Ewell is a beautifully designed clinic with an open span prep area, walk in kennels and large reception area for your clients. This position offers flexibility of up to 30 hours per week plus a 1:4 branch Saturday and 1:10 Sunday rotation at Stone Lion Hospital in Wimbledon. If you were looking for full-time hours, we are happy to explore options! You will be rota ‘d to 1 bank holiday per year in Stone Lion. As part of your initial induction, you will spend a day at the hospital to learn their ways, ready for your first Sunday shift so you are not thrown in at the deep end! There are NO on-call requirements for this position. Ewell is a busy GP practice with a growing caseload, and we are recruiting for additional colleagues to help support our fantastic new senior vet and experienced support team including other RVN’s, who you can call upon for any support you may need while adapting to your new role. Progression is important to us, and if after time you wished to explore senior roles in the group, we would be happy to encourage this and now provide leadership training. As a practice you are supported by the Stone Lion 24-hour hospital in Wimbledon to refer more complex cases, and their own rotating night team provides your patients with invaluable OOH care. The practice itself has multiple local train stations and is within easy reach of desirable parts of London such as Richmond and Wimbledon. There is also parking available which is very rare as you venture closer to London! If you are a jetsetter, London Gatwick airport is just a 30-minute drive from the practice. A little snippet of the benefits you will receive as a Goddard RVN: • 6.6 weeks annual leave including bank holidays (pro rata), • CPD budget every year plus up to 2 days' paid CPD leave, • Paid 30-minute lunch breaks -The opportunity to join our private medical healthcare scheme at a reduced rate, plus medical cashback incentives If you can see yourself in this role press apply now, and within 60 seconds your application will be with our recruitment manager Rose. Alternatively, please feel free to email Rose directly at for any other queries or to simply arrange a call and have a chat about other opportunities!

🚀 Brand & Customer Marketing Executive – High-Growth B Corp | London (3 days/week) For the curious, creative & commercially switched-on. If you’re coming off a graduate scheme or early marketing role and want to actually make an impact, not sit in a corner polishing someone else’s deck, this is one of the most exciting opportunities in London right now. I’m hiring on behalf of a fast-growing, mission-led B Corp in the pet-food space, loved by 40,000+ households and scaling towards £30m+ revenue Their products? Not “pet food”. Whole-meat, human-grade, nutritionist-designed food that pets go wild for! Their culture? Think autonomy, learning, kindness, ambition - with real investment in people, huge benefits, stock options, L&D budget, wellness support, pet-ernity leave…and more. 🌿 THE ROLE: Brand & Customer Marketing Executive 3 days per week in a stunning Central London office. You’ll work across: ⭐ Brand & Shopper marketing ⭐ Campaign execution ⭐ Customer insight ⭐ Creative projects ⭐ Retail activation & launches ⭐ Real ownership - from day one This is perfect for someone who: ✔ Has 1–2 years’ marketing experience OR is completing a strong graduate scheme ✔ Loves consumer brands, food/health/wellness ✔ Wants to join a scale-up where you’ll actually shape the future ✔ Thrives in a values-driven, B Corp environment ✔ Learns fast and thinks commercially Why this is special This brand is doing for the pet category what challenger brands have done in human FMCG - setting a new standard. They’ve: 🐾 Delivered 20m+ meals 🐾 Achieved B Corp certification (page 8) 🐾 Built a retention-obsessed, customer-first model 🐾 Maintained zero employee turnover since launch This is your chance to join early and genuinely shape what comes next. 📩 Want to apply? Drop me a message or email: Or text/call: 07791 802504 Perfect for someone who wants to build a career, not just a CV. Let’s chat.

Customer Service Assistant - B2B Drinks Platform – London – Up to £37,000 plus package This is a rare chance to join an ambitious B2B drinks-industry startup at the very beginning—giving you the opportunity to fast-track your career, shape your role, and grow as they disrupt the UK drinks trade with an innovative, profit-boosting platform. We are looking for a Customer Service Assistant who will be first point of contact for all suppliers and buyers across the business. The Customer Service Assistant will manage day-to-day enquiries, manage customer satisfaction, problem solving and supporting the loyalty with partnering businesses. This role will be 5 days per week in the West London office. What this business offers: • A competitive salary and performance-based bonuses., • Opportunities for professional development and career growth., • The chance to work with globally recognized brands in an exciting and dynamic industry., • A collaborative and supportive work culture. Customer Service Assistant responsibilities include: • Support the onboarding of new buyers and customers, ensuring they have the information and guidance they need., • Handle day-to-day customer service enquiries via phone, email and system platforms., • Process orders accurately and efficiently, ensuring customers receive the right products on time., • Assist in maintaining customer service metrics and updating internal systems., • Gather customer feedback and flag trends or issues to the Customer Service Manager., • Work closely with sales, operations and supply chain teams to resolve queries., • Help monitor stock, deliveries and order flows to support a smooth customer experience., • Contribute to continuous improvement by suggesting ways to enhance processes and communications. The Ideal Customer Service Assistant candidate: • Experience in customer service, administration or a support role within B2B, FMCG, drinks, hospitality or retail (preferred, not essential)., • Excellent communication skills with a friendly, professional and proactive approach., • Strong attention to detail and ability to manage multiple tasks at once., • Comfortable using CRM systems, email platforms and spreadsheets., • Team player who enjoys working collaboratively with other departments., • Positive attitude, willingness to learn and passion for helping customers. If you are interested in having a chat about this role, please forward updated CV’s to COREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website ___ or call us on +44 207 790 2666 for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram

About Specter 👻 At Specter, we exist to replace lagging data with living signals. When we were on the investing side, every “breaking news” alert was already stale. By the time a funding round or press release hit our desks, the field was crowded, the deal was priced, and the real opportunity was gone. We started Specter because private markets deserve a live feed, not a rear-view mirror. Our platform tracks the leading indicators — the subtle signals in companies, people, and investors — that hint at tomorrow’s breakout before anyone writes the headline. Today, over 300 top VC and PE firms rely on Specter daily to spot the first hints of momentum, win allocations earlier, and move with insight instead of inertia. Why Join Us We're at an exciting stage in our journey - established enough to offer stability, yet small enough that your contributions will have significant impact. Here's what you can expect when joining our team: • An environment where you have a real impact. Small team with lots of autonomy and few approval meetings. We dislike people management and the overhead required to manage large teams: we will build a huge product with a tiny team., • Work that matters. We are rebuilding the data infrastructure for the Private Market. If we succeed, our platform will become integral to the entire tech ecosystem., • Strong teammates. Every person we hire is "the best I know" according to someone on our team. You'll collaborate with such skilled and talented colleagues that your own growth and improvement will naturally accelerate. Our Values • Do Work that Inspires Others — You can’t inspire anyone by doing an “okay” job. Quality is a must-have, and we push limits because raising the bar is what sets great work apart., • Give a sh*t — We care deeply about what we do, and it shows. We take ownership, obsess over details, and follow through because the people we build for matter., • Ship. Ship. Ship. — Speed is key. We act with urgency, make decisions fast, aim for v0 (not v1), and ship early and often., • Default to Action — We’re all makers, and makers don’t wait. When we see a problem, we take initiative, find a way around it, and get it done. No problem is too small. We don’t offer • Predictability. We are a startup. We learn as we go and adapt. We have plans and roadmaps, but accept that they will change as we learn new things. We’re not in love with our ideas—“strong opinions, loosely held”., • Peace and Quiet. The flip side of being in a position where you have real impact. In a small team, people depend on you. Work will not be a predictable 9-to-5. Work Environment • Office: We have an office in London, and the founders work from there., • If you're in London, we prefer in-person collaboration. Our team is based in Soho., • If you're not in London, we offer fully remote roles for team members in Europe or SEA., • Work Style: We're not a traditional 9-to-5 company. We value results over hours logged, but expect a high level of commitment. The Role 🎯 We’re hiring a Product Specialist to be the go-to expert helping our customers get the most out of Specter. This is a hybrid role: part customer success, part technical problem-solving, part product feedback. You’ll work directly with investors and operators, guiding them through onboarding, advanced features, and integrations. You’ll also be a critical bridge between customers and our product/engineering teams — shaping how Specter evolves by bringing user insights back into the product. What You’ll Be Doing 🚀 • Support customers via calls, email, and chat to ensure their success with our platform., • Guide users on onboarding, integrations, and advanced functionality., • Act as the critical bridge between customers and our product/engineering teams., • Create and maintain resources (guides, docs, onboarding flows, support materials)., • Gather feedback and insights to shape continuous product improvement., • Spot opportunities for account expansion and collaborate with sales to nurture growth., • Debug technical issues (APIs, data integrations) and brainstorm solutions with customers. Who You Are 🧩 We’d love to hear from you if you have: • 1-4 years experience in an elite environment, whether that’s banking, consulting, startups, VC, or something else. We’re looking for evidence that you’re a top performer in whatever environment you land in. No prior CS experience is required., • You want to drive revenue growth and have faster career progression. You aspire to own revenue targets, lead teams, expand to new markets and build your own company in the future., • You love to win, are hungry for a challenge, and willing to roll up your sleeves. You’re not afraid of doing the grunt work and are a team player. Major plus if you’ve done competitive sports., • You thrive in ambiguity, move fast, and don’t need permission to make things happen., • You’re commercially savvy and can break down complex problems through first principles thinking., • You’re charismatic and want to master relationship-building in client-facing roles. You communicate with clarity and build trust quickly. We can put you in front of a CEO and you’ll impress them. Why This Role Matters ⭐ Customer success is at the core of Specter’s mission. Your work ensures the world’s top investors can rely on Specter every day to spot momentum before anyone else does. This is also a high-growth role with multiple career paths as we scale: • Customer Success → Grow into senior roles, managing key accounts or leading a CS team., • Sales → Transition into a commercial role, driving new business or expanding accounts., • Revenue Operations (RevOps) → Move into a strategic role shaping how Specter runs its GTM engine, from tooling and reporting to process design. Where you go will depend on your strengths, interests, and the impact you deliver — but each path offers significant opportunities for growth at Specter. How to Apply 📩 If this sounds exciting, send your CV and a short note on why you’re interested in Specter to .

Lead Radiographer – New Minor Procedures Unit £55,000 - £60,000 + 35 Days AL + Pension + PMI London 40 hours | Monday to Friday We’re partnering with a leading London-based specialist healthcare facility renowned for its outstanding patient outcomes. This is an exciting opportunity for a skilled and motivated Radiographer to Lead their imaging service within their new Orthopaedics & Neurology minor procedures unit set to open in 2026. The successful candidate will lead on governance, quality standards, and radiation safety, fostering effective teamwork across multiple clinical disciplines. What's in it for you? • £60,000 DOE, • 27 Days Annual Leave + Bank Holidays, • Private Medical Insurance, • Eye Care, • Annual Flu Vaccines, • Private Pension, • Season Ticket Loan / Cycle to Work Scheme, • Employee Assistance Programme, • Range of policies supporting health and wellbeing What are we looking for? • HCPC Registration, • BSc in Diagnostic Radiography or equivalent., • IR(ME)R and RSP trained., • UK based experience is essential., • Proven experience leading and managing clinical teams., • Experience leading on service delivery, governance, quality improvements and accreditation standards. Responsibilities • High-quality fluoroscopy an X-Ray imaging for a variety of procedures including spinal and orthopaedic procedures., • As the RPS, ensure full compliance with IRMER and IRR17 regulations., • Operate mobile C-arm equipment safely within theatre settings., • Work closely with consultants and theatre teams to deliver accurate, timely imaging., • Manage equipment checks, servicing, and maintenance schedules., • Maintain stock levels and order imaging consumables as needed., • Track training compliance and support team training such as ILS/BLS., • Assist with rota planning and staffing for imaging sessions., • Support senior management with operational and administrative duties. Contact Details If you would like to be considered for this exciting opportunity or would like to arrange a confidential informal chat, please contact Reza on 02393 874296. Alternatively, email an updated CV to Not for you? If you are not interested but know someone who is, we offer £200 vouchers for successful referral recommendations.

Support elite performance with exceptional care. The Health Partners Europe Group (HPE, Sempris and Formis) operate at the heart of elite and professional sport across the UK. For over thirty years, Health Partners has developed and maintained a comprehensive, unified ecosystem covering healthcare, performance and risk governance. Through three closely aligned businesses, we coordinate care for professional athletes across football, rugby, cricket, and over 75 sporting disciplines (Health Partners), alongside the provision of specialist indemnity insurance for sports medics (Sempris) and the data driven performance management of elite athletes (FORMIS). Our clients include Premier League Football Clubs, National Governing Bodies, National squads, academy, youth and disability players. We facilitate the medical care of more than 97% of all professional football players across the 92 clubs in the Premier League and English Football League. We are trusted by some of the largest sporting organisations in the world for our discretion, governance, and ability to build and maintain complex healthcare systems. The group continues to grow and we are looking for Client Engagement & Project Administration Executive – Sports Health & Performance Software Location Sutton (Full Time, Office-Based) • Primary base: Health Partners Offices, Sutton, • Regular travel to London offices, • Occasional travel to client sites or company offices as required Reporting Line Reports to: International Client Manager Key Relationships • Software Developers, • Client Managers, • Project Lead, • External Clients Company Overview FORMIS is a leading international provider of medical and performance record software for elite sports teams. Our platform supports professional clubs, national teams, and performance-driven organisations by enabling them to track, analyse, and optimise athlete performance and wellbeing. We pride ourselves on delivering high-quality software, client support, and continuous product innovation. Role Overview The Client Engagement & Project Administration Executive plays a key frontline role in delivering outstanding client support and coordinating project activity. Working closely with the International Client & Project Lead, this position combines customer service, training delivery, project administration, software testing, and operational support. A critical element of the role is gathering, analysing, and translating client feedback into actionable insights that inform ongoing software development and product improvement. The role also involves system testing, bug reporting, client training, and live support via the help desk. This is a structured, office-based role with regular working hours in Sutton, supported by occasional travel depending on client and project requirements. Key Responsibilities Client Support & Engagement • Provide responsive client support via live chat (Crisp), email, and occasional phone calls, • Maintain accurate records of client communications and requests within CRM systems, • Build and maintain strong working relationships with sports clubs, national teams, and performance organisations, • Support clients with performance data management, reporting, and analytics, • Deliver bespoke client reports using integrated dashboards and analytical tools, • Collaborate with the development team to resolve issues and improve system functionality Software Testing & Product Feedback • Test system updates and new features prior to release, • Log bugs and development requests using Trello, • Gather, interpret, and document client feedback, • Contribute insights directly into product development roadmaps Training & Product Familiarisation • Deliver face-to-face, remote, and on-demand training for new and existing users, • Create and maintain user support documentation and training materials, • Stay informed on developments in elite sports science, performance analysis, and data analytics Project Coordination & Internal Collaboration • Support the International Client & Project Lead with project planning and coordination, • Assist with sprint planning and software update rollouts, • Use Trello and Pumble for task tracking and internal communication, • Maintain accurate client and operational data within Capsule CRM Business Development & Marketing Support • Assist with client engagement initiatives and promotional activities, • Support relationship development with new and existing clients Regulatory Compliance & Confidentiality • Ensure full compliance with GDPR and data protection regulations, • Handle sensitive medical and performance data in line with governance policies, • Participate in mandatory compliance and data privacy training Administration & Operational Support • Provide day-to-day administrative and operational support, • Assist with contract administration, invoicing, and documentation, • Remain flexible and proactive as responsibilities evolve with business needs Professional Development • Participate in ongoing training and professional development, • Attend regular performance reviews with senior management, • Engage in relevant formal education or certification opportunities

Family Support – Appeals Supervisor Location: South West London (Central Office is based in Mortlake – 12 mins from Clapham Junction and 23 mins from Waterloo) Contract: Permanent Hours: Part time 20 hrs per week, Monday to Friday. 5 shifts 10.00 - 14.00 Salary: Salary £32,140 per annum pro rata (£18,365 actual) Benefits:28 days annual leave per annum/pro rata plus statutory holidays on appointment. Additional annual leave days awarded on length of service* • Company pension contribution • Life insurance (3 x salary)* • Employee Assistance Programme (EAP) including 24/7 support helpline • Interest-free Season Ticket Loans* • Additional maternity pay and leave* •Additional paternity pay* • Additional sick pay* *available after probation period passed Job Summary When someone goes missing, Our client provides help to families, friends and professional carers who wish to publicise their appeal. This can be through the charity’s website resources, appeals and opportunities for publicity in the media. You will support families, friends and professional carers to make appeals when someone has officially been reported as missing. The role will involve communicating in a timely, compassionate and knowledgeable manner with people experiencing the trauma of missing someone and managing families’ initial expectations of the service. You will assess the most appropriate activities to safeguard and reconnect the missing person and be responsible for police liaison and updates. You will assess with families the use of public display publicity which may begin after 3 days and help families to understand what they can do themselves. You will work closely with the Communications team, providing them with accurate and timely information if publicity is the appropriate choice. You will also access and process 'Urgent missing’ requests and work with the Communications team to make the alert happen. You will understand the needs of longer-term families who still want to publicise their missing person, and you will advocate on their behalf to help make sure their voice is heard. You will work collaboratively with specialists in Family Support, Publicity, Helpline and Fundraising & Communications teams to support the families and missing people they are here to help. Key Accountabilities: Service delivery • Assess and process incoming requests from, family members, friends and professional carers and agree the most suitable support and publicity actions. Manage requests with high standards of accuracy, risk and criteria management, data management, and confidentiality;, • Risk assess all contacts to ensure any safeguarding issues in relation to the missing person or their family members are dealt with effectively. Participate in safeguarding decision making and implement safeguarding procedures., • Ensure families are aware of all the services on offer to them, working collaboratively with other members of the team to provide a smooth transition into Family Support and Publicity, • Work closely with IT, Impact, Family Support, Publicity and helpline teams identifying data issues,, • Train volunteers on shift in identified tasks. Provide clear written instructions and demonstrate the task through examples and shadowing. You must have the right to work in the UK. The person specification in the job description provides full details of what we are looking for, and this includes: • Experience of working in a frontline service delivering advice, help or support to vulnerable people by phone or digitally;, • Experience and/or demonstrable understanding of safeguarding vulnerable adults and/or young people;, • Ability to risk assess, make welfare and needs assessment and take appropriate safeguarding and contact care actions., • Knowledge of the issues surrounding missing children and vulnerable adults;, • Aware of and sensitive to the impact of class, gender and race and to be willing to act appropriately; Somebody goes missing in the UK every 90 seconds. They exist to ease the heartache experienced by those missing someone, and to help people who are away from home find their way back to safety. Their vision is for every missing child, adult and family left behind to find help, hope and a safe way to reconnect. They are a non-judgemental, highly skilled team of staff and volunteers working for everyone who needs them. They provide free, confidential support, help and advice by phone, email, text and live chat. They coordinate a UK-wide network of people, businesses and media to join the search for the estimated 170,000 people who go missing each year. They aim to put people with lived experience at the heart of their work, amplifying their voices to achieve change. Working for them means living their values. It’s a place where people are encouraged to ‘let fly’ so you can ‘make things happen’. They know you’re more than just a job title, and ‘be human’ is an important value here. They are an independent charity that relies on donations. Please find attached a detailed job description and person specification, and a letter to applicants from the line manager Closing date: 12:00 on 2 January 2026. They reserve the right to close the advert early if they have sufficient interest. Interviews: 7/9 January 2026 Start: ASAP Please ensure you include your CV and a brief covering letter explaining how you would be a good fit for this role REF-225 537

This is an opportunity to join a growing, market-leading tax practice based in London. You’ll work on complex, high-value transactions across sectors, advising on tax structuring and implementation for UK and international deals. Expect exposure to matters such as real estate transactions, M&A, joint ventures, funds, structured finance, and VAT/indirect tax issues. Key Responsibilities: • Advise on tax aspects of corporate, real estate, and cross-border transactions., • Draft clear, commercially focused tax advice and documentation., • Engage directly with clients, often as lead associate., • Contribute to business development initiatives and client relationship building., • Mentor junior team members and collaborate across practice areas. About You: • Ideally 2–4 years’ PQE in corporate tax (flexible for strong candidates outside this range)., • Experience in real estate tax and/or taxation of corporate transactions is an advantage., • Strong academic background and technical skills., • Commercially minded, confident communicator, and proactive problem-solver., • Ability to work independently while knowing when to seek support. Why Join? • Exposure to high-profile transactions and innovative tax structuring., • Collaborative, non-hierarchical team culture that values curiosity and initiative., • Opportunities for career progression and client secondments., • Inclusive environment committed to diversity and belonging. If you would be interested in having a conversation regarding the roles, or would like a chat regarding the Tax market, please apply or get in touch via email ().

We are looking for a skilled and customer-focused Product Support Specialist to join our team in London. You bring strong technical know-how and a passion for helping customers succeed; we provide the opportunity to work on exciting projects and grow your career in a fast-paced SaaS environment. Your tasks • 1st and 2nd level user support for our French- and English-speaking customers via telephone, email, and chat, including technical inquiries related to applications, firewalls, etc., • Planning and execution of confidential data room projects. Proactive check and follow-up during the project lifetime, • Onboarding & Training: Web and in-house trainings, ensuring customers have a comprehensive understanding of our products and services, • Document Management: Prepare and upload confidential documents, index and/or users. Administer and manage additional services, such as structuring, blacklining, and special reports, • Oversee the project's life cycle to ensure timely and high-quality delivery of information or help, • Collaborate closely with other departments, especially with the Sales Team and the Customer Success Manager on client management Your Profile • 2+ years of experience in a customer support role, preferably within a SaaS company. Project management experience would be an advantage, • Native-level or professional proficiency in French, and fluent command of English, both spoken and written, • Strong technical aptitude, with the ability to quickly learn new software and systems. Experience with firewalls and other related applications would be beneficial, • Excellent customer service skills, with a focus on providing prompt and effective support, • Strong communication skills, with the ability to convey complex information in a clear and concise manner, • Ability to work effectively as part of a team, providing support to colleagues as needed Our Benefits • Private health insurance, • Company pension scheme, • Employee health initiatives, • 26 days of annual leave plus bank holidays, • Flexible working hours and mobile working, • Long service awards, • Special leave days, • Birthday treats, • After work events and annual company parties Why Drooms? Your Success is Our Priority: From day one, Drooms is committed to your success. Our comprehensive onboarding and training program is tailored specifically for this role, ensuring you hit the ground running with confidence. We want to continue to build on our strengths. Do you want to contribute and develop your strengths with us? Join us and play an active role in shaping the positive future of Drooms! Apply now! If you have any questions, please contact us at . Please note: Candidates are encouraged to apply directly. We will not take into consideration requests or candidate profiles sent by third-party recruiters and headhunters.

Soldo is here to change the way businesses spend, for the better. So every employee, department, and team is more productive and successful at work. Soldo connects company cards with a powerful management platform so finance teams can distribute money instantly, while staying in control of who spends, how much, where, and on what. With Soldo, budgeting, payments, reporting and reconciliation are simple and efficient. We’re both a financial services and a software company and one of Europe’s fastest growing fintech companies. Operating in the UK, Italy and Ireland, we’re over 350 employees (from 26 nationalities) strong. We’re a place where anyone can thrive. We’re all about doing the right things for the right reasons, high standards, ambition, drive and focus. What’s in it for you • Competitive salary, • Private healthcare for you and your family, • Pension scheme, • Flexible working options including working from home or our Marylebone office, • 60 days’ work anywhere, even outside the UK if you want, • 25 days off a year, plus public holidays as well as Christmas Eve and New Years' Eve, 2 volunteering days and an extra day off on your birthday, • Genuine career development opportunities, including our mentoring scheme, your own annual £500 learning budget, • Employee Assistance Programme and wellbeing portal The role The Customer Interaction Team Leader is responsible for the overall delivery of effective and professional customer services to Soldo Customers. To effectively deliver support to the Soldo customer this role requires close and effective collaboration with colleagues in AML, Risk, Compliance, and Technology. Ensuring compliance with regulatory obligations as well as the continuous development and management of customer servicing tools, technology, processes. The role is also responsible for ensuring that a regulatory culture is established and nurtured within the team. Service Level: • Measure, monitor and control the SLAs related to all the customer interaction activities, with a particular focus on customer satisfaction., • Regularly analyze customer contacts and identify improvement actions/development to reduce the need for customers to contact CI team and therefore improve the overall service Soldo provides., • Monitor day to day management of customer requests, e.g. change of company info / address, adding users and super admins, redemption, chargebacks, reporting on applications onboarding / escalation / rejections and card management., • Supervise Customer Interaction activities across all channels (email, phone, live chat) to ensure the highest standards of execution and customer service., • Proactively plan and manage with appropriate actions issues likely to impact service delivery, such as system failures or temporary interruptions, new product functionalities or regulatory requirements., • Provide input and feedback on existing and new CI procedures and ways of working to ensure compliance, complaints proper handling, fraud prevention, customer satisfaction, timely and efficient servicing, and overall continuous improvement., • Work with broader organization to improve business performance by putting in place enhanced CI procedures, processes, and technology to limit fraud cases., • Proactively engage with AML, Risk, Compliance team to ensure understanding of regulatory requirements and effective deployment in all Customer Interactions activities and processes., • Drive enhancement and automatization on the chat channel looking at how AI/Machine learning could help. Execute the Partners Management and BAU operations including: • Card Processor operational oversight, • Card Bureau operational oversight, • Forecasting and stock management of all fulfilment materials, • Ensuring customer facing fulfilment materials are compliant with scheme requirements, • Change management and maintenance of all partner configurations, • Partners (e.g. Mastercard) release notifications and management, • Weekly BAU partner meetings & Quarterly Business Reviews (QBR) with, • partners, • Jira ticket management and monitoring for partners & Soldo internal teams, • Oversee and executes all the mandates required by MasterCard Team Delivery and Development • Lead and develop the team by ensuring adequate team training, regular and effective 1-2-1s, and review of individual and Team KPIs driving both a regulatory culture, and one of continuous improvement., • Support the Customer Interaction team in professionally resolving customer queries and managing escalation cases as required., • Provide leadership and second line support for the management, investigation, reporting of fraud and complaint cases, • Ensure that the required level of fraud detection and prevention training is provided across the team., • Participate in cross-functional projects/initiatives representing the CI function., • Ensure a regulatory culture is established and nurtured across the function. We're looking for someone who must have: • Experience of working in a regulated and service oriented financial service environment., • Proven experience in effective leadership of customer servicing teams in regulated businesses., • Excellent people leadership skills and track record., • Proactive, driven, solution oriented, and highly organised., • Performance driven, motivated by continuously driving improved performance and KPIs., • Excellent spoken and written skills. Additional language skills welcomed., • Experience in working in a fast-paced environment., • Professional telephone and written manner, with good listening skills., • Ability to build and maintain good working relationships., • Analytical approach to problem solving., • Knowledge of MS Outlook, Word and Excel, Zendesk and Salesforce., • Flexible approach to work, with the ability to multitask.

Lead the growth of our townscape service and help guide and deliver some of the most high-profile, diverse and interesting projects in the UK. We are seeking a Senior Director or experienced Director to join our diverse and friendly team to lead on the growth and delivery of our townscape service. Our work is very varied and rewarding; it includes residential developments, renewable energy schemes, tall buildings, town/city centre regeneration projects, commercial development and new sports facilities. You can find out more about our projects and clients here. Based from our London office this is a key role in driving forward our townscape service and is an important leadership position within the team. We are interested in hearing from trusted and experienced townscape professionals at a senior level with a demonstrable track record and reputation in UK townscape consultancy who are looking to grow their profile; develop and guide a team of dedicated professionals; and take a leadership role in an established, successful team. About the role We are looking for a highly motivated, experienced and dedicated Senior Director or Director, to join our Townscape and Landscape team to help deliver exciting projects. In this role you will: • Lead, grow and deliver our townscape services, working closely with other townscape, landscape and heritage specialists in the team;, • Provide strategic and impactful townscape advice to clients and lead on the delivery of townscape case-making and advocacy for complex and high profile projects;, • Have a key role in the success of our service, as part of the leadership team, through work-winning, robust financial stewardship and proactively assisting with the development and wellbeing of our people;, • Prepare evidence for planning appeals and act as a townscape expert witness at Hearings and Public Inquiries;, • Be proactive in the marketplace, doing business development in your own way to find new work and retain clients;, • Take a proactive approach to developing others, including through effective delegation and line management;, • Cultivate a shared vision, guiding others to achieve positive outcomes;, • There are also opportunities to support wider team and company strategies and initiatives aligned with personal interest. With teams in London, Edinburgh, Manchester, Birmingham and Cambridge, the Turley Heritage, Townscape and Landscape team is respected across the UK for their reputation in delivering expert and robust advice as trusted advisors to clients and promoting development based on informed, well-considered and sound justification. "I really enjoy working in the Turley Heritage, Townscape and Landscape team; together we bring a rich mix of skills and expertise, which gives an in depth understanding of each site and its context. This collaborative approach to projects is enjoyable and is beneficial for projects and clients. I also greatly value our strong, supportive, and friendly team ethos and a culture which supports professional development and encourages innovation." Joanna Ede - Director, Townscape, Head of Landscape & VIA About you The ideal candidate will: • Be an experienced townscape professional with a strong track record and reputation in townscape consultancy and the planning and development process;, • Be a proven leader with experience of shaping and growing a team;, • Have experience and knowledge of heritage and/or landscape consultancy;, • Have a strong track record of work winning and project management (both time and resource) for larger/more complex and high-value projects;, • Be an inclusive leader and line manager with an ability to draw upon strong emotional intelligence to connect with, motivate and engage others;, • Have strong commercial leadership skills, including delegation, a commercial outlook, robust financial stewardship, client contact, liaison/negotiation with co-consultants/planning stakeholders etc.;, • Have a strategic outlook, bringing energy, ideas, and positivity;, • Have experience of expert witness work;, • Be committed, resilient and be able to work independently;, • Have developed strong relationships within their network of clients and contacts; and, • Be a team player, one who enjoys supporting and empowering others to reach their full potential. A relevant qualification (e.g. architect, urban design, heritage, town planning, landscape planning) and being a member of a relevant professional body would be preferred. Our aim is to be an even more diverse and inclusive company; we celebrate difference and we're building more diverse teams. We welcome applications from candidates regardless of background and personal circumstances who meet the criteria set out above. We would love for you to join an organisation that enables you to thrive. If you need any assistance during the recruitment process or we can put in any adjustments for you, please contact Turley’s People & Culture team (). If you think that Turley could be the right move for you, please apply in confidence by following the Apply Now link below or email , providing your CV and a covering letter. Alternatively, if you would like to have an informal chat about the role before applying, please let us know. We welcome applications directly and would prefer not to receive CVs from recruitment agencies. The successful candidate must have permission to work in the UK by the start of their employment.

Now boarding: Your career in travel is ready for take-off. About the Role This is a totally unique role for a candidate with strong experience in air charter and with a passion for client services. The Senior Charter Manager will work closely with the General Manager and the wider CTM account management and operational teams to ensure the highest level of service and partnership for our key Government and corporate clients. The main focus of the role will be the ownership and management of several key UK Government air charter contracts and to enhance the client and end user experience, both directly and indirectly, through building strong relationships, providing operational support and expertise, supplying insightful management information, coordinating with internal teams, and working with key client and supplier stakeholders to maximise value and ROI. The role will also involve providing air charter expertise and management to our specialist events and sports travel teams, and proactive growth of CTM’s air charter offering and client base. Skills & Experience Experience and knowledge of air charter is essential, from an operational and/or commercial background. • Experience in working with government clients, and an understanding of the specific requirements of VVIP travel would be beneficial, but is not essential, • A creative, autonomous and entrepreneurial approach, • Outgoing and engaging personality, with a passion for customer service, • Ability to identify issues with, and possible improvements to, existing processes – not afraid to challenge current ways of working, • A comprehensive existing network of client and operator relationships is strongly preferred, • Very strong interpersonal skills, authoritative and able to build trust with our clients, • Pragmatic, problem-solving mindset, and prepared to make decisions when necessary, • Ability to self-manage and prioritise deadlines, • Willingness to occasionally travel, and work unusual or out of office hours as required by the nature of the role, • Competency with Microsoft Office suite (Word, Excel, Powerpoint etc.) and a general aptitude for technology, • Experience with CRM systems (specifically Microsoft Dynamics) would be beneficial, as would any experience with event/delegate management software (EventsAir preferred) Please note – owing to the sensitive nature of the contracts involved in this role, the successful candidate will be required to undergo National Security vetting to SC (Security Check) level. Join our crew and help CTM take flight. Apply now and pack your skills for a business travel journey that promises growth, discovery and plenty of first-class moments. What to expect from the recruitment process • Every hire starts with a chat with our Talent Acquisition team, if your profile is selected you will be contacted by phone or email (please check your spam folder);, • Then, if you are progressing, the hiring manager will invite you to an interview, usually on Teams;, • If you are successful we will invite you to our office for a final stage interview. Wherever possible we will provide you with feedback, however we are a small team and often we won't be able to do so until after we fill the vacancy. CTM is a responsible employer and is dedicated to conduct thorough right to work checks in the interests of both parties, candidates and the company. Candidates selected and invited to an interview will be invited to a mandatory 15 min call with the TA lead to produce their RTW documents. This call is a mandatory step for all candidates regardless of their RTW status. This call is confidential and conducted by HR professionals only. CTM is a Disability Confident Employer. Do not hesitate to connect with our Recruitment team if you need to discuss arrangements Reward & Recognition Our learning platform CTM Learning, our annual conference the All Stars, our High-Performance programme and a global leadership programme. Employee Wellbeing and Flexibility Our wellbeing platform Vitality, our Employee Assistance Programme (EAP), our new private healthcare Medicash + our mental health first aiders. Most of our roles offer a hybrid working pattern, with 3 days per week in the office. Where permitted and depending on the role, we can offer flexible start and finish times to suit your other commitments and support a healthy work-life balance. We are committed to finding a setup that works for you and the business. Sustainability Focus Principles of Governance, People, Planet, and Prosperity, CTM’s Sustainability Strategy identifies material issues and outlines initiatives to achieve this. CTM is the Data Controller with respect to the personal information you provide during your application. We will use this information solely to process your application, and our legal basis is that you are considering taking up an employment contract with us. We may share this information with our parent company in Australia, but otherwise we will not disclose it to any other organisation. If you take up employment with us, we will keep the information for the duration of your employment, otherwise we will destroy it 2 months after the post is filled. All the information that we ask for in application forms has to be completed for your application to go ahead. There is no profiling or automated decision making applied to the personal information you supply. You have all the legal rights with your personal data as laid out in the General Data Processing Regulation (GDPR) and the Data Protection Act 2018, including the right to complain to the Information Commissioner’s Office. Our Data Protection Officer may be contacted at

Welcome to West Ham! This well-run practice in the East End of London is looking for an additional full-time vet, to join their growing team. About your new role! In the bustling heart of popular East London is this hugely popular first opinion practice that is looking for an additional vet, to work alongside their incredible senior vet. The rota can offer flexibility with a 30-40 hour weekly option, which is inclusive of a 1:4 branch run Saturday and 1:8 hospital Sunday rotation. You will be rota ‘d to up to 2 bank holidays per year and be included in the last resort on-call and twilight rotation for the Wanstead Hospital. Included in your initial induction period is also a hospital induction day to get to grips with hospital working before your first hospital shift. We are looking for a future colleague who enjoys working in a busier GP environment and is comfortable with routine surgery and dentals, although you will have ample support from your senior vet who loves to teach. You will be fully supported by a full-time senior vet, senior RVN, incredibly passionate trainee nurses and a regional manager whose support is invaluable to her region. West Ham is also fully supported by Wanstead Veterinary Hospital for more complex cases and OOH. It has extensive 24 -hr facilities including CT, an excellent ultrasound, scopes, laparoscopic equipment, and an array of specialists and provides a good environment to develop your ECC skills on your Sundays. The practice itself is smack bang in the middle between West Ham Park and Stratford, and a short 8 minute walk from the nearest train station (DLR) to take you all over London and into Essex. Now let’s get to the nitty gritty, here is what we offer you: The salary band for this position inclusive of weekend rotation is £45,000 to £61,000 FTE depending on prior experience and allowing room for growth within the role. A little snippet of the benefits you will receive as a Goddard vet: • 6.6 weeks annual leave including bank holidays, • Generous relocation assistance (where applicable), • Up to £2,000 CPD budget every year plus up to 5 days' paid CPD leave, • Private Medical Healthcare Insurance with Bupa If you can see yourself in this role press apply now, and within 60 seconds your application will be with our recruitment manager Rose. Alternatively, please feel free to email Rose directly at for any other queries or to simply arrange a call and have a chat about other opportunities!

Founded over 200 years ago, this London based law firm have an excellent reputation. They’re known as one of the go-to law firms for Prime Central London residential property deals. Their Legal 500 and Spears ranked team are now seeking a 2-4 PQE Residential Property Solicitor to join their busy and growing team. As part of a team of 16 qualified Solicitors, you’ll be assisting 4 Senior fee earners. This means you’ll have close supervision internally and a wider support network should you need assistance. The residential team work closely with their market leading private client department and have a great reputation with HNW clients. The firm can therefore provide tailored advice to international clients investor clients on the full spectrum of private wealth matters. This is not a volume conveyancing firm. You'll be instructed to provide quality, timely legal advice. Recent deals the team have worked on include £20m+ sales and remortgages in the Super Prime market in London. There will be variety. As well as leasehold and freehold sales and purchases, you’ll work on a variety of matters involving issues around property investment, development and financing, in addition to handling Shariah compliant financings It’s a supportive culture. They would rather you raise your hand, than not understand something. You’ll be encouraged to be curious Once you’re up and running, they’ll offer hybrid working. 3 days in the office, 2 at home. What you’ll need • 2-4 PQE Residential Property Solicitor., • Qualified as a Solicitor in England & Wales and worked in a law firm., • Experience in residential property., • Strong academics. Interested in finding out more? • If you don’t, just call or WhatsApp George on 07858 876 787 for an informal chat., • Everyone will get a response the first week of January 2026.

We are a fast-growing Series B tech startup that helps financial institutions fight fraud and financial crime with AI, and we are expanding rapidly around the globe. To support this growth, we are looking for a Business Development Representative (BDR) to join our commercial team in London area (the location is mandatory). You will play a key role in generating pipeline, developing relationships with potential customers and partners, and driving early-stage sales motions alongside our Sales team. This is a great opportunity for someone who enjoys connecting with people, is curious about technology, and wants to grow their career in a high-impact commercial role. ❓What you'll do This role involves researching new market opportunities, engaging prospects across multiple channels, qualifying leads, and supporting partner relationships across the EMEA region. Business Development • Identify, research, and map new verticals, segments, and prospects in the EMEA region., • Conduct outbound outreach across multiple channels (email, LinkedIn, phone, events)., • Create, qualify, and nurture early-stage sales opportunities., • Collaborate closely with Sales to ensure smooth handoff and consistent pipeline quality., • Assist in preparing presentations, demos, and materials for meetings and events. ❓What you're like • You are an excellent communicator, a natural relationship builder, and someone who thrives in a fast-paced, high-growth environment., • Strong communication and interpersonal skills., • Ability to connect with strangers and engage across multiple channels., • Strong written communication — you can craft compelling outreach messages., • Charismatic, collaborative, and enjoyable to work with., • A fast learner with strong adaptability and curiosity., • Thorough, detail-oriented, and able to think creatively., • Experience in fintech, finance, or technology is a strong plus., • English at an excellent level (spoken and written) is a must., • Minimum 1 year of experience in Business Development, Sales, or Account Management. 🫴 Why Join Us • Work alongside highly experienced professionals with deep expertise in AI, fraud, and financial crime., • Contribute to one of Europe’s fastest-growing AI startups, recognized internationally for innovation., • Friendly, collaborative culture that values individual talent and strong teamwork., • Flexible working hours and hybrid work options London or Prague., • A MacBook + 4K monitor., • 5 weeks of vacation + sick days, Home Office, • Regular team events across Europe, including visits to our Prague headquarters., • Gym membership Got you interested? Send us your CV and let's find out together! We will be happy to chat with you.

Job Title: MLRO & AML Manager Location: London/ Malta - Hybrid About GIMO: Global Interactive Marketing Online (GIMO) Global Interactive Marketing Online (GIMO) is a London-based leading independent marketing agency and software developer within the iGaming industry. GIMO works in close partnership with leading global gaming brands such as NetBet, 777, and betFIRST. About Netbet Brand: Since 2006, NetBet has delivered the ultimate online casino and sportsbook experience for its players across the globe. Alongside sports betting and casino, players have also enjoyed Lotto, Live Casino, and Poker products. With access to multiple languages across all its registered markets, thousands of industry-leading casino games, and daily sports events, NetBet has evolved into one of the world’s favourite online gaming brands. NetBet provides users with a friendly environment, total security, and reliable navigation. Its features are recognised by flagship organisations specialising in regulating and controlling online gaming sites. To enrich player trust and protection NetBet has several gaming licenses from across the world including MGA, UK, Mexico, Denmark, Greece, France, Romania, and Italy. This ensures that NetBet operates in line with the rules and regulations of each jurisdiction and that players receive the best possible service. Should you need any help or advice about betting, our customer support services are available to answer your questions via email, chat, and phone. THE ROLE: The MLRO & AML Manager will be responsible for overseeing and managing all aspects of AML compliance across NetBet’s UK, Danish, and German operations. The role ensures full adherence to applicable AML and CTF regulations, including the POCA, UKGC requirements, and local regulatory expectations in DK and DE markets. The MLRO will lead the implementation of robust AML/CTF and sanctions frameworks, oversee the reporting of suspicious activity to relevant authorities, and foster a culture of financial crime awareness and risk mitigation. This position works closely with Compliance, Legal, and Risk teams to ensure that AML risks are identified, managed, and escalated effectively. Duties and Responsibilities: Leadership and Management: • Lead, mentor, and evaluate AML personnel, including the Deputy MLRO and supporting staff., • Oversee departmental KPIs, case throughput, and resource needs., • Maintain and update AML/CTF policies and procedures across the UK, DK, and DE markets., • Prepare and submit SARs to the NCA, as well as reports to FIUs and gambling regulators in Denmark and Germany., • Maintain and review the ML/TF Risk Assessment for all relevant jurisdictions., • Monitor, assess, and escalate financial crime risks across customer lifecycles., • Design and deliver AML/CTF and sanctions training across departments., • Ensure staff across business functions understand their obligations and AML red flags. Person Specifications: Experience: • Strong experience in AML/CTF, with at least 2 years as an MLRO or Deputy MLRO in a regulated sector., • Strong background in the UK regulatory landscape; experience with other AML frameworks is advantageous., • In-depth knowledge of UK AML/CTF regulations, including POCA and UKGC LCCP., • Familiarity with European AML requirements and reporting obligations., • Strong leadership and decision-making ability, with high integrity and ethical standards., • Effective communicator with the ability to present to senior management and regulators., • Analytical and investigative mindset, with a proactive and solution-oriented approach. Our generous benefits package includes: • Hybrid working, • Private Health Insurance, • Employee Wellbeing, • Learning and Development Programmes, • Staff social engagement activities “GIMO & NetBet are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Personal data are processed in accordance with EU and UK GDPR and our Privacy Policy, which is available here [ . CVs are retained for 12 months, and we may contact you regarding other suitable roles during this period’

About Specter 👻 At Specter, we exist to replace lagging data with living signals. When we were on the investing side, every “breaking news” alert was already stale. By the time a funding round or press release hit our desks, the field was crowded, the deal was priced, and the real opportunity was gone. We started Specter because private markets deserve a live feed, not a rear-view mirror. Our platform tracks the leading indicators — the subtle signals in companies, people, and investors — that hint at tomorrow’s breakout before anyone writes the headline. Today, over 300 top VC and PE firms rely on Specter daily to spot the first hints of momentum, win allocations earlier, and move with insight instead of inertia. Why Join Us We're at an exciting stage in our journey - established enough to offer stability, yet small enough that your contributions will have significant impact. Here's what you can expect when joining our team: • An environment where you have a real impact. Small team with lots of autonomy and few approval meetings. We dislike people management and the overhead required to manage large teams: we will build a huge product with a tiny team., • Work that matters. We are rebuilding the data infrastructure for the Private Market. If we succeed, our platform will become integral to the entire tech ecosystem., • Strong teammates. Every person we hire is "the best I know" according to someone on our team. You'll collaborate with such skilled and talented colleagues that your own growth and improvement will naturally accelerate. Our Values • Do Work that Inspires Others — You can’t inspire anyone by doing an “okay” job. Quality is a must-have, and we push limits because raising the bar is what sets great work apart., • Give a sh*t — We care deeply about what we do, and it shows. We take ownership, obsess over details, and follow through because the people we build for matter., • Ship. Ship. Ship. — Speed is key. We act with urgency, make decisions fast, aim for v0 (not v1), and ship early and often., • Default to Action — We’re all makers, and makers don’t wait. When we see a problem, we take initiative, find a way around it, and get it done. No problem is too small. We don’t offer • Predictability. We are a startup. We learn as we go and adapt. We have plans and roadmaps, but accept that they will change as we learn new things. We’re not in love with our ideas—“strong opinions, loosely held”., • Peace and Quiet. The flip side of being in a position where you have real impact. In a small team, people depend on you. Work will not be a predictable 9-to-5. Work Environment • Office: We have an office in London, and the founders work from there., • If you're in London, we prefer in-person collaboration. Our team is based in Soho., • If you're not in London, we offer fully remote roles for team members in Europe or SEA., • Work Style: We're not a traditional 9-to-5 company. We value results over hours logged, but expect a high level of commitment. The Role 🎯 We’re hiring a Customer Success Associate to be the go-to expert helping our customers get the most out of Specter. This is a hybrid role: part customer success, part technical problem-solving, part product feedback. You’ll work directly with investors and operators, guiding them through onboarding, advanced features, and integrations. You’ll also be a critical bridge between customers and our product/engineering teams — shaping how Specter evolves by bringing user insights back into the product. What You’ll Be Doing 🚀 • Support customers via calls, email, and chat to ensure their success with our platform., • Guide users on onboarding, integrations, and advanced functionality., • Act as the critical bridge between customers and our product/engineering teams., • Create and maintain resources (guides, docs, onboarding flows, support materials)., • Gather feedback and insights to shape continuous product improvement., • Spot opportunities for account expansion and collaborate with sales to nurture growth., • Debug technical issues (APIs, data integrations) and brainstorm solutions with customers. Who You Are 🧩 We’d love to hear from you if you have: • 1-4 years experience in an elite environment, whether that’s banking, consulting, startups, VC, or something else. We’re looking for evidence that you’re a top performer in whatever environment you land in. No prior CS experience is required., • You want to drive revenue growth and have faster career progression. You aspire to own revenue targets, lead teams, expand to new markets and build your own company in the future., • You love to win, are hungry for a challenge, and willing to roll up your sleeves. You’re not afraid of doing the grunt work and are a team player. Major plus if you’ve done competitive sports., • You thrive in ambiguity, move fast, and don’t need permission to make things happen., • You’re commercially savvy and can break down complex problems through first principles thinking., • You’re charismatic and want to master relationship-building in client-facing roles. You communicate with clarity and build trust quickly. We can put you in front of a CEO and you’ll impress them. Why This Role Matters ⭐ Customer success is at the core of Specter’s mission. Your work ensures the world’s top investors can rely on Specter every day to spot momentum before anyone else does. This is also a high-growth role with multiple career paths as we scale: • Customer Success → Grow into senior roles, managing key accounts or leading a CS team., • Sales → Transition into a commercial role, driving new business or expanding accounts., • Revenue Operations (RevOps) → Move into a strategic role shaping how Specter runs its GTM engine, from tooling and reporting to process design. Where you go will depend on your strengths, interests, and the impact you deliver — but each path offers significant opportunities for growth at Specter. How to Apply 📩 If this sounds exciting, send your CV and a short note on why you’re interested in Specter to .

FRESH has partnered with a fast-growing SaaS provider in the hospitality and wellness technology sector to hire a Technical Support Engineer. This company delivers modern cloud-based software to clients globally and is scaling quickly, making this a great opportunity for someone who thrives in a high-energy, start-up environment. The ideal candidate will bring solid SaaS support experience, strong analytical abilities, and the confidence to troubleshoot technical issues across integrations, APIs, and cloud workflows. Key Responsibilities • Deliver frontline technical support via email, chat, and ticketing systems., • Diagnose issues involving authentication, REST APIs, webhooks, integrations, and cloud-based workflows., • Support customer onboarding and feature configuration., • Reproduce, document, and escalate technical bugs; collaborate with engineering on root-cause analysis., • Analyse logs, API request/response data, and error traces to identify underlying issues., • Contribute to knowledge base articles, technical guides, and walkthroughs., • Provide structured feedback to Product and Engineering teams on recurring customer pain points. ️ Ideal Candidate Profile • 2+ years in a technical support role within a SaaS or cloud-based software company., • Strong understanding of REST APIs, JSON, authentication flows, and integration patterns., • Confident analysing logs, network requests, and browser dev tools., • Experience with common support platforms (Intercom experience is beneficial)., • Excellent written and verbal communication skills., • Able to translate complex technical concepts into simple explanations., • Strong troubleshooting mindset across UI, backend, integrations, and data layers. Benefits • Competitive salary, • Apple MacBook Pro, • Vitality private health insurance, • Weekly team lunch, • Hybrid working (Mon–Wed in office, Thu–Fri at home), • 26 days annual leave, • Pet-friendly office (dogs welcome )

Are you an experienced, knowledgeable and driven Senior Interior Designer with a strong background of FF&E for High-End Residential clients and projects? If yes, then did you know you are high demand right now?! I have multiple Luxury High End Interior Design studios located across London who are looking to add some real FF&E skill to their teams. Studios include globally recognised design studios, with celebrated offices in London, Europe and America. These are an exciting opportunities for experienced FF&E specialists who combine exceptional design sensibility with meticulous attention to detail. The successful candidates will bring both creativity and practical expertise, overseeing the FF&E process from concept through to installation, and collaborating closely with clients, suppliers, and an inspiring internal team. The Senior FF&E Designers will be trusted to shape the look, feel, and functionality of some of the world’s most distinctive interiors. This role suits someone who thrives on creative challenges, understands the nuances of luxury, and can lead with confidence in a fast-paced, design-driven environment. Key responsibilities include: • Leading the sourcing, specification, and scheduling of FF&E across multiple luxury projects., • Collaborating with internal teams and external partners to ensure design integrity at every stage., • Managing budgets, timelines, and quality control with precision. All of our clients promise to offer a collaborative culture, some with global exposure, and the chance to contribute to design projects that push creative boundaries. These are more than just a job — they are opportunities to help define the next chapter of acclaimed practices Please get in touch with me if you would like to discuss further. For more info on this role or to chat about other options please apply to this role or email More roles can be found at and other snippets at don't forget we are a recruitment agency and not the end hirer. mustard is a creative recruitment consultancy and is committed to fostering an inclusive and diverse workplace. We encourage individuals of all backgrounds, experiences, and perspectives to apply. Our recruitment process is free from discrimination and bias and we welcome the opportunity to work with you. If you require any accommodations during the application process, please let us know. We appreciate the unique skills and experiences each candidate brings, and we are dedicated to creating an environment where everyone feels valued and respected. About Us? At mustard, we don’t just recruit we connect people with careers that matter. As a certified B Corp, we’re committed to doing business the right way: balancing profit with purpose, and always putting people and the planet first. That means treating candidates with respect, being upfront about roles, and never wasting your time. With deep roots in the architecture and design sectors, we know what makes a practice tick and more importantly, what makes a role right for you. You’ll get honest advice, behind the scenes insight, and full support throughout the process. No fluff. No false promises. Just solid recruitment with a conscience.

Project/Office Co-ordinator - Education Review and Team Support (2 year fixed-term contract) Do you have experience in an administrative role supporting complex, high-profile projects with multiple stakeholders, ideally within professional or education policy environments, or regulatory bodies? Are you a self-starter with a proactive, can-do attitude? If so, this may be the perfect role for you. The organisation Our client is the Intellectual Property Regulation Board (‘IPReg’), the independent regulatory body for patent attorneys and trade mark attorneys. IPReg oversees the qualification and ongoing professional standards of patent attorneys and trade mark attorneys, including education and training, firm registration and licensing, continuous professional development, professional conduct, and disciplinary processes. We are proud to partner with IPReg to identify talent for their Project/Office Co-ordinator post. Role purpose The role will provide administrative and practical support to IPReg’s Education Review, as well as high-quality general administrative support across the wider team. Offered as a 2-year fixed-term contract, this is a fantastic opportunity to play a key role in a high-profile education review - working closely with the internal team and gaining visibility, responsibility and genuine credit for your work. You’ll be contributing to work that will shape professional education and standards across the regulated IP sector. This role offers the chance to make a meaningful contribution while developing strong experience across governance, project coordination and stakeholder management. Key Terms • Contract type: Full-time; initially two years (fixed-term)., • Salary: up to £33,000 p.a. + benefits, • Location: IPReg’s offices at 20 Little Britain, London EC1A 7DH. Team members must attend the office a minimum of 50% of their contracted hours., • Start date: As soon as possible. Key Responsibilities A. Education Review — Project Support • Plan and run meeting logistics for the Expert Advisory Group (EAG) and Education Working Group (EWG): scheduling, agendas, paper packs, joining links, attendance tracking, minutes and action logs., • Format and proofread documents to ensure clarity, consistency and professional presentation., • Support the Call for Evidence (CfE) and other consultation timeline and submissions: circulate drafts to EWG/EAG and Board, track feedback deadlines, compile responses, and maintain the version-controlled CfE pack., • Manage the Education Review mailbox on a day to day basis, answering enquiries or assigning them as appropriate., • Stakeholder communications: prepare and send updates; maintain contact lists and distribution groups; log and chase actions; arrange briefings., • Webinars and events: set up and host sessions (Teams/Zoom), manage registrations, chat moderation, recording and resources., • Document management: create and maintain structured folders for project materials; upload papers and confidential annexes to Board/EWG repositories; ensure correct versioning and access permissions., • Website: update the Education Review page once approved., • Background materials: organise evidence sources and reference packs capturing links and summaries for quick access by the Review Team., • Support IPReg’s education accreditation, re-accreditation and annual reporting activity., • Other activities as required to support the Education Review. B. Team and Office Support • Inbox and diary coordination: manage shared mailboxes, schedule meetings, book rooms and travel, and juggle priorities across busy calendars., • Meeting preparation: collate inputs, format drafts, run quality checks (style, referencing, document properties), and circulate packs ahead of meetings (Board and working groups) using Board portal as required., • Minutes and trackers: capture clear minutes and action points (using AI as appropriate); maintain trackers; chase owners; report status weekly to Head of Governance and Operations., • CRM and emails: process applications for admission to the trade mark and patent registers through the automated CRM. Assist in the annual fee collection process, resolving queries from registrants. Deal with ad hoc requests from registrants and others throughout the year., • Procurement and suppliers: raise simple purchase requests (e.g., stationary), liaise with Head of Finance on invoices., • Liaise with Compliance and Authorisations Officer to send update letters to those involved in disciplinary cases., • Records management: file emails and documents to the correct SharePoint/OneDrive locations; apply naming conventions; handle archival and retrieval., • Comms assets: assist with drafting routine notices/updates to stakeholders and with internal comms (e.g., meeting invites, reminders, and holding statements)., • Confidentiality and governance: uphold data protection and information-security practices; handle confidential materials appropriately (e.g., annexes and stakeholder summaries)., • Other activities as required to support the Team. Person Specification Essential • Demonstrable experience in administrative coordination for high profile projects or programmes with multiple stakeholders and deadlines., • Adaptable and motivated self-starter with strong planning and prioritisation skills; able to work on own initiative with minimal guidance; calm under pressure; able to keep a tight schedule on track., • Excellent written skills for agendas, minutes, action logs and routine correspondence; rigorous attention to detail., • Confident with Microsoft 365 (Outlook, Word, Excel, PowerPoint), SharePoint/OneDrive, and Teams/Zoom event set-up and hosting., • Familiarity with professional/education policy environments or regulatory bodies., • Experience supporting consultations, calls for evidence or working groups., • Basic web-content updating (bios, pages) and simple chart/table formatting for reports., • Interest in the education/training landscape for IP professionals and related stakeholder groups (CIPA, CITMA, EPO, PEB, LSB)., • Use of AI to support projects and produce stakeholder-facing materials., • Experience of organising events (in person and online)., • Experience of working directly with senior stakeholders. Interested? For a confidential conversation with FJWilson Talent (IPReg’s recruitment partner for this assignment) please contact us on 0203 195 3600, or email us at Our privacy policy is available on our website: FJWilson Talent Services is acting as an Employment Agency in relation to this vacancy. FJWilson Talent Services encourages applications from all suitably qualified and eligible candidates who represent the full diversity of communities in the UK. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Enrolment Advisor Based: Home based, with occasional visits to our London campus Salary: Up to £30,000 per annum Hours: 37.5 hours per week, Monday - Friday Are you ready to inspire students and help them achieve their educational goals? Do you have exceptional communication and interpersonal skills? Have you got a proactive approach to student engagement and problem-solving? Then apply for our Enrolment Advisor role, home-based. Role Overview: The Enrolment Advisor will work closely with the Head of Enrolments to provide sales-oriented guidance and recruitment of students for Walbrook Institute London. Key Responsibilities: • Lead the study guidance and recruitment of students, from initial contact to contract signing and beyond., • Support students throughout the entire enrolment process via telephone, email, chat, and WhatsApp, by understanding their educational goals and aspirations., • Provide consultative support that helps students select Walbrook programs aligning with their career objectives., • Assist current students by collaborating with student support teams to enhance their experience., • Develop and maintain deep knowledge of Walbrook's offerings to effectively communicate their benefits to prospective students., • Update and maintain accurate records in the CRM system to track interactions, progress, and follow-up actions with prospective students., • Work collaboratively with the admissions team to ensure a seamless enrolment process., • Achieve both individual and team enrolment targets while maintaining a high level of customer satisfaction., • Showcase excellent verbal and written communication skills to build rapport with students and address their inquiries. Skills and Qualification: • A dynamic individual with a consultative sales background and passion for education., • Experience in customer service is desirable., • Exceptional communication and interpersonal skills., • Attention to detail., • A proactive approach to student engagement and problem-solving. We support our staff to create work-life balance which works for them and welcome candidates looking for career flexibility. We are open to discussing flexible working at interview stage. Before applying for any role please read our Recruitment Privacy Policy found on our website. You will find the link by clicking about us and selecting Work with us. To apply please submit your CV with a covering letter explaining your suitability for the role. Please note that CVs without a covering letter will not be considered. Please note that depending on number of CVs we receive; we may close the advert early. Due to the high volumes we receive, it may not be possible to respond to all applicants who are unsuccessful. As part of your salary and benefits package, you’ll receive: Financial / Lifestyle Benefits • Enhanced pension plan, • Occupational sick pay (enhanced above SSP), • Private medical insurance (dependent on job family), • Buying of annual leave (discretionary), • Cycle to work scheme, • Free eyesight tests and vouchers towards the purchase of glasses, • Life insurance (8x basic salary), • Perkbox membership (retail, lifestyle and entertainment discounts), • Season ticket and health club interest-free loans, • Business membership with The Marlowe Theatre, Canterbury Time-off / Leave Benefits • Generous holiday entitlements, increasing with length of service, • Employee volunteering scheme (one paid day per year), • Exceptional absence days (paid discretionary time off), • Work your way Wellbeing & Support • Employee Assistance Programme (EAP), • Wellbeing Group programmes Development & Engagement • Buddy scheme, • Mentor scheme, • Training and development opportunities, • Service recognition Closing date: 22 December 2025 Interviews: TBC

🌟 Customer Service Representative – Fully Remote (UK) 💰 £28,000 – £34,000 per year 🕒 Monday–Friday | Early Finish Every Friday 🏡 100% Remote | Full Training | Fast-Growing Tech Company 🚀 About the Role We’re a rapidly scaling UK tech company on a mission to deliver exceptional customer experience. As we grow, we’re looking for a friendly, proactive, and motivated Customer Service Representative to join our remote team. If you enjoy helping people, solving problems, and working from the comfort of your home, this is an incredible opportunity. No rigid scripts. No micromanagement. Just a supportive team, great training, and a company that invests in your growth. 🌍 Why You’ll Love Working With Us ✨ Fully Remote Forever – Work from anywhere in the UK 💰 Above-Market Salary – £28k–£34k depending on experience 🎉 Friday Early Finish – Start your weekend early every single week 📚 Full Training Provided – No prior experience required 💻 Modern Tools & Tech – We use the newest systems, no outdated software 📈 Clear Progression Path – Move into senior support, QA, training, team lead, or operations 🤝 Positive Team Culture – Friendly, supportive, and modern work environment 🌴 Generous Holiday Allowance – Plus bank holidays 💼 What You’ll Be Doing • Helping customers via email, live chat, and occasional phone calls, • Resolving queries with clarity, accuracy, and a positive attitude, • Troubleshooting account or product issues using internal tools, • Logging interactions and following up where needed, • Collaborating with other teams to improve customer experience, • Representing the brand with professionalism and warmth 🧠 Who We’re Looking For You don’t need previous customer service experience — we’ll train you. But you should be: • A strong communicator (written + verbal), • Calm, patient, and good with people, • Confident using computers and learning new systems, • Reliable, organised, and detail-oriented, • Motivated to grow your career in a modern tech company 🚀 Ready to Start Your Remote Career? If you want a stable, well-paid, fully remote position with genuine work–life balance, this role is for you. Apply now and start your new career from anywhere in the UK.

Experienced Travel Consultant (Commission-Based Uncapped earning potential., Remote Working) The Future of Cruising My Kind of Cruise is transforming how people plan and book their holidays at sea. As the world’s first mobile app to let travellers search, compare and book cruises in under 90 seconds, we are redefining what cruising means for a new generation. Since launching our first version in January 2022, we have secured investment from Hays Travel, the UK’s largest independent travel agent, which shares our vision of a more accessible, modern cruise experience. Described by Forbes as “the Airbnb of cruises,” we are building a loyal community of customers who value ease, transparency and great value. Exciting Times Ahead My Kind of Cruise is now an established online business, growing quickly with ambitious plans to expand our reach, our technology and our team. Every campaign we launch, every channel we optimise and every insight we uncover will shape an industry-first experience, and we’d like you to join us on our journey. The Role Are you passionate about travel and eager to help clients plan their dream cruise holidays? As a Cruise Sales Consultant, you'll work from home, providing exceptional customer service and expert advice on a wide range of cruise options. You'll have access to extensive resources to help you succeed. Your Responsibilities • Engage with clients via phone, email, social media, and live chat to understand their cruise preferences., • Provide tailored cruise recommendations, including ancillary products like insurance., • Participate in promotional activities to increase your client base., • Utilise social media platforms to convert enquiries into bookings About You • Minimum of 3 years' experience in travel agency sales, with a strong sales record., • Excellent knowledge of cruise products and operator reservation systems., • Exceptional customer service and communication skills., • Proficient in Microsoft Office, Outlook, and/or the Google Suite of products including Chrome, Gmail and Sheets etc., • Self-motivated, organised, and capable of managing your own business. Why My Kind of Cruise Start-ups can be a refreshing environment to work in, and we are no different. Our founder’s outlook means you are trusted to manage your own time with core hours to stay connected. Work-life balance is real here, and so are the perks: • 100% remote working, • Flexible working hours to suit your lifestyle., • Educational opportunities and travel partner discounts., • Marketing material., • Social media support., • Discounts for you, friends and family on all cruises, • Quarterly team get-togethers Ready to Make Waves? If you are excited to take our user growth to the next level and help redefine what cruising means for the next generation, we would love to hear from you.

Now boarding: Your career in travel is ready for take-off. Corporate Travel Management (CTM) is undergoing an exciting period of growth as worldwide travel returns. If you’re ready to embark on a career with a global leader in business travel, we want to hear from you. At CTM, our people are at the heart of everything we do. We know that our diverse team is the reason CTM is the award-winning TMC we are today, which is why recruiting like-minded travel enthusiasts is an important part of our business’ success and growth. About CTM CTM is an award-winning provider of travel service solutions spanning corporate, events and sports markets. Headquartered and founded in Australia, CTM has offices all around the world, including Europe, Asia, North America, Australia and New Zealand. About the Role In your role as Senior Business Travel Consultant, with specialisation in Italian language, you will conduct business in an efficient and professional manner, working closely with the Team Manager to support business objectives and deliver exceptional service to clients. Key Responsibilities · Deliver high-quality customer service to all internal and external clients, consistently meeting SLAs and KPIs. · Manage end-to-end travel bookings using SABRE (Red360) GDS, including UK, European and worldwide flights, rail, hotels, and ground transport. · Book net, published, and consolidated fares with strong knowledge of fare structures. · Ensure compliance with client travel policies while identifying cost-effective solutions and leveraging CTM’s preferred suppliers. · Provide timely responses to client enquiries via email and telephone. · Build and maintain effective working relationships with colleagues, offering support and collaboration where required. · Identify cost savings and commissionable rate opportunities to maximize value for clients. · Meet and exceed individual and team performance targets set by management. · Remain flexible with working hours, including supporting clients across different time zones. · Undertake any additional tasks or reasonable duties as required by management. Skills & Experience · Proven experience as a Business Travel Consultant, ideally working with corporate clients. · Strong SABRE GDS skills (booking, fare construction, reissues, and multiple PCC management). · Advanced knowledge of fares, ticketing, and reissues. · Highly organised with exceptional attention to detail, able to prioritise and multi-task in a fast-paced environment. · Strong communication skills in Italian are essential, together with excellent interpersonal and written skills, and a proactive, business-level approach to client servicing. · Resilient, adaptable, and collaborative team player with the ability to remain calm under pressure. · Proficient in Microsoft Office 365 (including Copilot) and quick to learn new systems and processes. · Working knowledge of Freshdesk or similar support platforms. · Advanced industry knowledge in all areas of travel management operations. · Formal qualifications (e.g., VA1 & VA2 or equivalent) preferred. · Demonstrated ability to deliver exceptional customer service while managing complex travel requirements. Join our crew and help CTM take flight. Apply now and pack your skills for a business travel journey that promises growth, discovery and plenty of first-class moments. What to expect from the recruitment process • Every hire starts with a chat with our Talent Acquisition team, if your profile is selected you will be contacted by phone or email (please check your spam folder);, • Then, if you are progressing, the hiring manager will invite you to an interview, usually on Teams;, • If you are successful we will invite you to our office for a final stage interview. Wherever possible we will provide you with feedback, however we are a small team and often we won't be able to do so until after we fill the vacancy. CTM is a Disability Confident Employer. Do not hesitate to connect with our Talent Acquisition team if you need to discuss arrangements. CTM is a responsible employer and is dedicated to conduct thorough right to work checks in the interests of both parties, candidates and the company. Candidates selected and invited to an interview will be invited to a mandatory 15 min call with the TA lead to produce their RTW documents. This call is a mandatory step for all candidates regardless of their RTW status. This call is confidential and conducted by HR professionals only. Reward & Recognition Our learning platform CTM Learning, our annual conference the All Stars, our High-Performance programme and a global leadership programme. Employee Wellbeing and Flexibility Our wellbeing platform Vitality, our Employee Assistance Programme (EAP), our new private healthcare Medicash + our mental health first aiders. Most of our roles offer a hybrid working pattern, with 3 days per week in the office. Where permitted and depending on the role, we can offer flexible start and finish times to suit your other commitments and support a healthy work-life balance. We are committed to finding a setup that works for you and the business. Sustainability Focus Principles of Governance, People, Planet, and Prosperity, CTM’s Sustainability Strategy identifies material issues and outlines initiatives to achieve this. CTM is the Data Controller with respect to the personal information you provide during your application. We will use this information solely to process your application, and our legal basis is that you are considering taking up an employment contract with us. We may share this information with our parent company in Australia, but otherwise we will not disclose it to any other organisation. If you take up employment with us, we will keep the information for the duration of your employment, otherwise we will destroy it 2 months after the post is filled. All the information that we ask for in application forms has to be completed for your application to go ahead. There is no profiling or automated decision making applied to the personal information you supply. You have all the legal rights with your personal data as laid out in the General Data Processing Regulation (GDPR) and the Data Protection Act 2018, including the right to complain to the Information Commissioner’s Office. Our Data Protection Officer may be contacted at

We’re looking for a detail-driven Quality Control Assessor to join our team and play a key role in maintaining high standards across all customer interactions. In this role, you will review and validate outputs from automated quality assurance systems and interaction analytics platforms, ensuring accuracy, consistency, and regulatory compliance across all monitored channels—including calls, email, chat, and more. Working closely with the Interaction Analytics Manager, QA Manager, and Operations leadership, you’ll provide valuable insights into trends, highlight risk areas, and support continuous improvement within the contact centre. This role suits someone who is highly organised, able to manage a busy and often repetitive workload, and can quickly adapt when priorities change or issues arise. About us At Perch Group, our vision is clear: to lead the UK debt purchase and collection industry by harnessing cutting-edge technology to drive ethical, efficient, and data-driven debt resolution. Our annual mission is to empower hundreds of thousands of customers to positively engage with and resolve their outstanding debts. We do this through an empathetic and customer-centric approach that is at the heart of our success. What Will Your Day-to-Day Look Like? • Full accountability of daily exception reports from Interaction Platform, • Daily quality checks on outputs / themes carried out., • Feedback reports returned to interaction manager; QA manager and Operations, • Quality checks on accounts returned by Operations., • Interaction analytics support., • Review and checking of interaction query builds and automated scorecard, • Compiling monthly client data reports and completing quality checks as per ad-hoc requests from client. The ideal candidate Required Skills & Experience • Experience with automation tools or AI in a regulated contact centre, • Experience of contact centre QA monitoring, • Understanding of customer experience, FCA regulations, and conduct risk in a financial services environment., • Competent in tools like Excel, CRM or call recording systems., • Able to interpret data and uncover root causes, inconsistencies, or areas of concern., • Clear, concise written and verbal communication skills; capable of producing well-structured reports and delivering actionable feedback. We’re Looking for Someone Who Has • High attention to detail and commitment to quality, • An objective and fair-minded approach with a strong sense of integrity, • The ability to be curious, analytical, and able to challenge assumptions constructively, • A proactive nature and self-motivated, with a continuous improvement mindset The Application Timeline • A first stage video call with the internal talent acquisition team (15-minute call), • A teams or face to face interview with the hiring manger (max 60 minutes) Typically, the average successful applicant will be within this timeline for 2-3 weeks. Please note we will close this role once we have enough applications for the next stages therefore you should submit your application ASAP to avoid any disappointment. If you do not receive a response after 3 weeks of applying, please assume you have been unsuccessful as we may experience a high volume of applications. Why you should be EXCITED to apply... • £26,000-30,000 DOE + up to 20% of your annual salary, paid as a bonus., • This role is hybrid and based at our Blackpool office - conveniently located as the end of the m55., • 37.5 hours per week. We offer flexible and hybrid working between our core hours of 8am- 6pm, Monday to Friday., • The opportunity to complete formal qualifications and learn on the job in a successful, growing organisation., • And many more benefits to support your wellbeing and professional development. We are an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or disability status. If you have any questions or suggestions of how we can assist you in your application due to disability or personal reasons, please email . PLEASE NOTE - All new employees must undergo a full DBS and Credit Check upon acceptance of a job offer with Perch Group.

About Eequ Eequ is a marketplace and booking platform for learning experiences outside traditional schools and universities. Providers use Eequ to list activities, take bookings and payments, and manage their programmes. We are the market-leading supplier to local authorities in the UK for council-funded programmes and we also serve thousands of independent providers. Our platform handles bookings, payments, and data at scale. Our vision is to build the infrastructure for a more decentralised model of education, where anyone can create, share, and find learning experiences; from forest school leaders to sports coaches and artists. We are a product-led company, and engineering sits at the heart of everything we do. Our product is the company, and its quality defines our reputation, reliability, and growth. Because of this, our engineers, and the decisions they make, carry the greatest weight in shaping our direction and our future. Role summary We are hiring a Senior Backend Engineer with strong experience in Node.js / NestJS and AWS, who will: • Own day-to-day deployments of our backend services., • Lead monitoring and incident response for production systems., • Take primary ownership of our AWS infrastructure, using infrastructure as code., • Design and implement backend features for a high-traffic, transactional booking platform., • Raise the standard of engineering practice across the team through example, review, and coaching. This is a high-seniority individual contributor role. You will need experience across the end-to-end software development lifecycle. You will be hands-on, responsible for both building and deploying the systems you work on. Your core responsibilities You will have clear ownership in four main areas: 1️⃣ Backend systems • Design, build, and maintain backend services in NestJS / TypeScript., • Implement features that support bookings, payments, reporting, and data exports., • Maintain and improve our database schema and query patterns in MySQL., • Ensure code is reliable, testable, and maintainable. 2️⃣ Deployments and release process • Own the deployment pipeline for backend services, from build to production., • Improve the safety and speed of deployments (for example blue-green or zero-downtime deployments)., • Reduce manual steps and failure points in the release process., • Ensure that other backend engineers can deploy confidently using the tools and processes you establish. 3️⃣ Infrastructure and monitoring • Take primary responsibility for our AWS-based infrastructure (EC2, RDS, S3, CloudWatch and related services)., • Manage resources using infrastructure as code tools., • Maintain and improve observability: logging, metrics, alerts, and dashboards., • Lead incident response when production issues occur and drive follow-up improvements. 4️⃣ Technical direction and coaching • Make and communicate architectural choices for backend and infrastructure., • Review code from other backend engineers and give clear, constructive feedback., • Help the team adopt better patterns in testing, performance, security, and reliability., • Share knowledge so that deployment and operational capability is spread across the team, not held by one person. 🧠 The kinds of problems you will work on Examples of the work you may lead or contribute to: • Extending our Stripe integration to support user-configurable payouts and flexible payment plans., • Splitting our email functionality into a separate, scalable service with clear interfaces., • Designing and building a robust CSV export pipeline that maintains high performance as data volume increases., • Improving data caching and query patterns to handle booking surges without performance degradation., • Removing the remaining downtime from our current deployment process and moving towards fully zero-downtime releases., • Defining and implementing a monitoring and alerting strategy that gives the team timely and useful signals. 🪞About you We are looking for someone who is already operating at a senior level, with a track record of both building and running production systems. 🦉 Experience • Typically 8+ years of experience as a backend engineer, with significant time in a senior role., • Experience owning production systems that serve large numbers of users and handle real money transactions., • Clear evidence of taking responsibility for deployments, infrastructure, and reliability, not just feature delivery., • Experience in smaller or growing organisations where you have had direct ownership and autonomy, not only in large, highly siloed teams. 💻 Core technical skills • Strong experience with Node.js and TypeScript in production., • Deep expertise in NestJS and Microservices, or a willingness and ability to learn it quickly if you have a strong TypeScript backend background., • Strong skills in relational database design and optimisation, ideally with MySQL and TypeORM., • Hands-on experience deploying and operating systems on AWS (for example EC2, RDS, S3, CloudWatch)., • Practical experience using infrastructure as code tools to manage cloud infrastructure., • Good understanding of CI/CD pipelines, automated testing, and safe deployment practices., • Experience working with monitoring, alerting, and incident management tooling., • Experience with managing shared libraries, dependencies, and building pipelines in a large TypeScript monorepo. 🧗🏼‍♀️ How you think and work • You are comfortable taking full ownership of a problem from design through to stable operation in production., • You think clearly about trade-offs and can explain them in plain language to technical and non-technical colleagues., • You prefer simple, robust solutions over complex ones and keep long-term maintenance in mind when making decisions., • You are methodical in diagnosing and fixing production issues and see incidents as opportunities to improve the system., • You keep security, data protection, and privacy in mind when designing systems, especially when dealing with government and payment data. 🤝 How you work with others We are a remote-first team with colleagues in different locations. Clear communication is essential. We are looking for someone who: • Writes clearly in English and documents decisions and designs in a structured way., • Can explain technical ideas verbally and visually (for example on a call, with a shared screen or simple diagrams)., • Is comfortable joining calls with non-technical stakeholders, including local authority clients, when needed to discuss technical topics such as security or infrastructure., • Gives and receives feedback constructively, including through code reviews., • Helps others grow by sharing knowledge effectively. This role is full-time and focused. It is not suitable for someone trying to balance multiple jobs or major side commitments. 🇪🇺 Location and right to work We can consider candidates: • Based in the UK or EEA,, • With an existing right to work in their country of residence. We are not able to sponsor visas for this role. How to apply To apply, please complete our Typeform as a first step: The process will include: • Initial introduction chat with our CEO, • A practical technical interview focused on real backend and infrastructure scenarios we face at Eequ. We will discuss how you would approach specific problems so we can understand your judgement and communication. Equal opportunities Eequ is an equal opportunities employer. We welcome applications from all backgrounds and walks of life.

Job Title: Google Workspace SME Location: Sheffield/London- 3Days/week Onsite Duration: 6months+ Contract Inside IR35 Overview: The client wants to set up a backup for their current Microsoft 365 environment and migrate to Google Workspace. They need an expert who understands both platforms and can manage a smooth, secure transition. Key Responsibilities: • Assess the current M365 setup (email, SharePoint, OneDrive, Teams, security policies)., • Design and implement backup / data protection strategy for M365 before migration., • Plan and execute migration from M365 to Google Workspace (Mail, Drive, Chat, Calendars)., • Configure and manage Google Workspace admin console, including users, groups, security, and policies., • Handle data transfer, coexistence, and troubleshooting during migration., • Ensure security, compliance, and governance as per banking standards., • Work closely with internal IT teams and vendors to ensure a seamless transition., • Strong hands-on experience with Google Workspace administration., • Deep understanding of M365 (Exchange Online, OneDrive, SharePoint, Teams)., • Experience using migration tools (BitTitan, Google Workspace Migration Tool, CloudM, etc.)., • Knowledge of identity management – Azure AD / Google Identity / SSO., • Strong understanding of security, data loss prevention (DLP), and compliance (banking/financial domain preferred)., • Experience working with large enterprise or banking clients., • Certifications (Google Workspace Admin, Microsoft 365)., • Knowledge of scripting (PowerShell, Python) for automation. Priyanka Sharma Senior Delivery Consultant Office: 02033759240 Email:

Location: South West London (Central Office is based in Mortlake 12 mins from Clapham Junction and 23 mins from Waterloo) Contract: Permanent Hours: Part time 20 hrs per week, Monday to Friday. 5 shifts 10.00 - 14.00 Salary: Salary £32,140 per annum pro rata (£18,365 actual) Benefits :28 days annual leave per annum/pro rata plus statutory holidays on appointment. Additional annual leave days awarded on length of service* Company pension contribution Life insurance (3 x salary)* Employee Assistance Programme (EAP) including 24/7 support helpline Interest-free Season Ticket Loans* Additional maternity pay and leave* Additional paternity pay* Additional sick pay* *available after probation period passed Job Summary When someone goes missing, Missing People provides help to families, friends and professional carers who wish to publicise their appeal. This can be through the charitys website resources, appeals and opportunities for publicity in the media. You will support families, friends and professional carers to make appeals when someone has officially been reported as missing. The role will involve communicating in a timely, compassionate and knowledgeable manner with people experiencing the trauma of missing someone and managing families initial expectations of the service. You will assess the most appropriate activities to safeguard and reconnect the missing person and be responsible for police liaison and updates. You will assess with families the use of public display publicity which may begin after 3 days and help families to understand what they can do themselves. You will work closely with the Communications team, providing them with accurate and timely information if publicity is the appropriate choice. You will also access and process 'Urgent missing requests and work with the Communications team to make the alert happen. You will understand the needs of longer-term families who still want to publicise their missing person, and you will advocate on their behalf to help make sure their voice is heard. You will work collaboratively with specialists in Family Support, Publicity, Helpline and Fundraising & Communications teams to support the families and missing people we are here to help. Key Accountabilities: Service delivery Assess and process incoming requests from, family members, friends and professional carers and agree the most suitable support and publicity actions. Manage requests with high standards of accuracy, risk and criteria management, data management, and confidentiality; Risk assess all contacts to ensure any safeguarding issues in relation to the missing person or their family members are dealt with effectively. Participate in safeguarding decision making and implement safeguarding procedures. Handle sensitive interactions, deal with crisis intervention situations, assess risk within Missing People policy and consult where appropriate Team Working and external communications Ensure families are aware of all the services on offer to them, working collaboratively with other members of the team to provide a smooth transition into Family Support and Publicity Work closely with IT, Impact, Family Support, Publicity and helpline teams identifying data issues, Communicate updates and signpost into Missing Peoples services, initiatives, engagement opportunities, events and activities to family members and other people affected by a disappearance Volunteer supervision and suppor t Train volunteers on shift in identified tasks. Provide clear written instructions and demonstrate the task through examples and shadowing. Monitor volunteer work on shift to ensure good record keeping, professional communication, appropriate safeguarding and accuracy About you You must have the right to work in the UK. The person specification in the job description provides full details of what we are looking for, and this includes: Experience of working in a frontline service delivering advice, help or support to vulnerable people by phone or digitally; Experience and/or demonstrable understanding of safeguarding vulnerable adults and/or young people; Experience of working with a range of internal and external stakeholders including volunteers, other teams and the police or other statutory services. Abilities, Skills and Knowledge: Ability to risk assess, make welfare and needs assessment and take appropriate safeguarding and contact care actions. Knowledge of the issues surrounding missing children and vulnerable adults; Aware of and sensitive to the impact of class, gender and race and to be willing to act appropriately; An ability to navigate the issues and nuances of working with people experiencing trauma in a way that centers their needs with an expert but open approach. About Missing People Somebody goes missing in the UK every 90 seconds. Missing People exists to ease the heartache experienced by those missing someone, and to help people who are away from home find their way back to safety. Our vision is for every missing child, adult and family left behind to find help, hope and a safe way to reconnect. We are a non-judgemental, highly skilled team of staff and volunteers working for everyone who needs us. We provide free, confidential support, help and advice by phone, email, text and live chat. We coordinate a UK-wide network of people, businesses and media to join the search for the estimated 170,000 people who go missing each year. Missing People aims to put people with lived experience at the heart of our work, amplifying their voices to achieve change. Working for Missing People means living our values. Its a place where people are encouraged to let fly so you can make things happen. We know youre more than just a job title, and be human is an important value here. Missing People is an independent charity that relies on donations. Closing date: 12:00 on 2 January 2026. Interviews: 7/9 January 2026 Start: ASAP REF-225 537 TPBN1_UKTJ