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Job Summary: As the Floor Manager, you will have full responsibility for overseeing the customer Journey of the venue during your shift, ensuring the efficient delivery of services to all guests. Key Competencies: • Guest-First Mindset: Demonstrate a commitment to excellent customer service, always prioritising the guest experience and anticipating their needs. • Adaptability and Quick Problem-Solving: Respond quickly and effectively to any issues that arise, adapting to changes and challenges to maintain smooth operations. • Team Leadership and Development: Lead by example, motivating and developing staff to ensure high performance and a positive work environment. • Attention to Detail and Quality: Maintain high standards of cleanliness, organisation, and service quality throughout the site. • Strong Communication and Interpersonal Skills: Communicate clearly and effectively with staff, management, and customers to ensure seamless operations and positive relationships. • Ability to Thrive in a Fast-Paced, High-Pressure Environment: Remain calm, efficient, and professional in a dynamic, high-energy work setting. Key Responsibilities: • Conduct a detailed venue tour at the start of each shift to confirm that all facilities and services are fully operational. • Pay close attention to the following areas to maintain site efficiency: o Cleanliness and tidiness in all public spaces. o Safety and hygiene across all areas of the site. o Adequate staffing levels in all departments. o Clear access in appropriate areas. • Resolve faults personally, where possible, to minimize customer disruption, rather than delegating to others. • Develop a thorough understanding of the roles and responsibilities of other departments, stepping in to assist as needed in the absence of staff members. • Lead by example in the Host role, ensuring that the team delivers an exceptional customer experience. • Collect customer feedback to continuously improve food and beverage (F&B) service, liaising with restaurant managers where appropriate. • Be aware of and prepare for all scheduled events at the venues and take necessary actions for future events. • Ensure all signage and customer messages are clearly displayed. • Assist the duty manager, collaborate with other team members, and undertake additional tasks as required by senior management
Nursery Manager Full time, on-site £33,000 - £35,000 per annum starting salary before bonuses, ideal start date 25th November, open to discussion. We are looking for a dedicated Nursery Manager to join and lead our friendly team in Swanley at our brand-new setting. The nursery has been running for 26 years, recently relocating to a bespoke building in Swanley Park. As a Nursery Manager you will be responsible for all aspects of the nursery operations and compliance, leading with exceptional people, commercial and educational standards. This is a role where your knowledge of nursery education and expertise, customer service and people development combine to create an environment for children to thrive! Dawn to Dusk Day Nursery is a home from home nursery looking for an enthusiastic, energetic and motivational Nursery Manager. This is an exciting opportunity to lead a happy nursery where we focus on encouraging children to be children, learning through fun and engaging play. You will be working with a dedicated team in a caring, family friendly and stimulating environment. The Nursery Manager works closely with the Director whilst also being expected to work autonomously in relation to everyday management responsibilities. The role requires the confidence to make decisions considering the reputation and financial aspects of the business whilst balancing a high degree of sensitivity to the needs of children and families. You will have a fantastic team to support you in your role as Manager, including a Full Time Assistant Manager, Part Time Office Manager/Administrator and Full Time SENCO, all supernumerary to ratios. Expectations from a successful candidate: · The ability to provide operational management of the nursery facilities and staff, to ensure a high quality, balanced provision of good practice education and care is delivered at all times. · Responsible for adherence to policies and procedures. · Ensure that the CPD, training, support, mentoring and supervision of the staff team inspires and leads ambitious practice. Good HR skills needs to make sure the team thrives. · To create a welcoming setting in which parents are happy to entrust their child. · To promote a successful and profitable business. · Engage with the local community and marketing the nursery to reach maximum occupancy whilst providing excellent customer care. Qualifications and experience required: A full and relevant level 3 qualification, higher or QTS. DBS enhanced disclosure within the child workforce sector Paediatric 12hr First Aid certificate Safeguarding training and qualification Nursery Management: 3 years (preferred) Childcare: 5 years (preferred) Right to work in the UK Nursery Management: 3 years (preferred) Childcare: 5 years (preferred) Right to work in the UK 51 weeks a year full time, 40 hours per week with the ability to be flexible to ensure tasks are completed. Your responsibilities will include (but are not limited to): Management of the nursery and staff, and the overall care and education for the children in the setting. Conducting meetings with staff members and ensuring effective staff deployment. Assume responsibility for the daily operation of the nursery with agreed plans and budgets and that the nursery target occupancy levels are met. Financial management: income and expenditure, and occupancy, alongside our Office Manager. Thorough management of staff, supporting the care and education of the children in the nursery within a key person structure, promoting good practice and being a role model for other staff and children. Overall management, planning, and development of the nursery in close contact with the Director. Identify training requirements for team members, liaising with the Assistant Manager to ensure delivery and evaluate effectiveness. Handle people management in collaboration with the Assistant Manager and/or Director, including recruitment, induction, performance reviews, disciplinaries, grievances, and absence management. Communicate effectively with staff, parents/carers, and external agencies, demonstrating excellent customer service skills. Complete relevant paperwork and records to required standards and deadlines. Ensure the safeguarding, health, safety, and welfare of the children, including responsibility for child protection issues in liaison with appropriate agencies. Maintain adequate staffing levels in line with statutory ratio requirements, including arranging staff cover and rotas. Promote and apply equal opportunities policy throughout the nursery. Benefits Include: 31 days off, 20 bookable. Birthday off. Discounted Childcare. Christmas Bonus. Performance related Bonus. Social Events. Free Parking. Free drinks and access to nursery lunches. Attendance bonus. Training opportunities. Company Pension.
Goldmills Recruitment are looking for an experienced Pastry Chef to work with one of the best fine dining restaurants in Billericay, Essex. ** Pastry Chef** ** £40,000pa** ** Billericay, Essex** ** ASAP Start** A fantastic opportunity for an experienced Pastry chef has opened up in a well known restaurant in Billericay Essex. Our client has the best reputation in the area for fresh seasonal fine dining food. The restaurant is open from Wednesday to Sunday for Lunch and Dinner as well as special events. Due to growth, they are keen to hire an experienced Pastry chef to run their pastry section full time. Our client is offering a fantastic package of £40kpa as well as room to grow within the business to Head Pastry chef in the future. The ideal candidate will have a proven track record as a Pastry chef for at least 1 year in a restaurant environment. Right to work in the UK is a must and being able to commute to this location without the need of public transport. ** Responsibilities** - Prepare a wide variety of goods such as cakes, cookies, pies, bread etc. following traditional and modern recipes - Create new and exciting desserts to renew our menus and engage the interest of customers - Decorate pastries using different icings, toppings etc. to ensure the presentation will be beautiful and exciting - Monitor stocks for baking ingredients such as flour, sugar etc. and make appropriate orders within budget - Check quality of material and condition of equipment and devices used for cooking - Guide and motivate pastry assistants and bakers to work more efficiently - Identify staffing needs and help recruit and train personnel - Maintain a lean and orderly cooking station and adhere to health and safety standards ** Requirements and skills** - Proven experience as Pastry Chef, baker or relevant role - Great attention to detail and creativity - Organizing and leadership skills - Willingness to replenish professional knowledge - In depth knowledge of sanitation principles, food preparation and baking techniques and nutrition - Working knowledge of baking with ingredient limitations (pastries that are gluten free, sugarless etc.) - Certificate in culinary arts, pastry-making, baking or relevant field If you are interested in knowing more about this role then please apply today and one of our team will follow up with more details about the job.
Are you passionate about early childhood education and looking to make a meaningful impact in a supportive, well-staffed environment? Cybertots is seeking a dedicated Nursery Practitioner to join our team! We are seeking a dedicated and passionate Nursery Practitioner to join our team. As a Nursery Practitioner, you will play a vital role in providing high-quality care and education to children in our nursery. This is an excellent opportunity for individuals with experience in childcare and early childhood education looking for a smaller company to work with. Responsibilities: - Provide high-quality care and education for children aged 0-5 years - Plan and implement engaging activities that promote development across all areas (physical, emotional, social, and cognitive) - Maintain a safe, clean, and inclusive environment for all children - Build strong, positive relationships with children, parents, and staff - Observe and assess children’s progress, documenting their development - Collaborate with the team to continuously improve our practices and environment Requirements: - If your cup is brimming with emotional intelligence, you're just what we're looking for! We value staff who love what they do, are passionate about new ideas for inspiring children and go home with a happy smile from the amazing difference you make - Minimum Level 3 qualification in Childcare/Early Years Education (or equivalent) - Previous experience in a nursery or early years setting (preferred but not essential) - Strong understanding of the EYFS framework - Excellent communication and interpersonal skills - A genuine passion for working with children - First Aid and Safeguarding training (preferred, but not essential) Our Offer: - We offer competitive pay rates with a salary of up to £27,872 per annum for an experience Level 3 qualified practitioner and opportunities for professional development within our organization. - Starting holidays of 30 days (including bank holidays) which increases by a day each year for the first two years. That's 2 more days than the industry standard to start with! - A virgin experience to remember after 5 years to say thank you for your commitment. And a holiday in the sun for you and a friend after 10 years with us. - Access to Sovereign healthcare which is a healthcare cashplan offering money back for your day to day wellbeing and medical expenses including dentistry, osteopathy and optician. - A fantastic discount platform with Cyberperks which offers great discounts on every day purchases from supermarkets to clothes and holidays. - Fun and exciting staff outings paid for by us, as well as fantastic festive events. If you are enthusiastic about working with children and making a positive impact on their lives, we would love to hear from you. Visa Sponsorship: We are able to offer sponsorship if you are already on a Skilled Worker Visa and already working in the UK.
We are a critically acclaimed Michelin Guide listed modern Mexican restaurant in London Bridge and a Café in Shoreditch. We are looking for talented individuals to join our team who are enthusiastic, eager to learn and team players who thrive working in a vibrant and fast paced environment. We aim to provide exceptional food, drinks, and hospitality so our guests have a special and memorable experience. We offer a great working environment, benefits and career opportunities. We love what we do and are proud of how we do it. If you think this would be the work environment for you, we would love you to join our team. Benefits include: - Christmas and Boxing day off - Staff food and drinks - Membership to the CODE hospitality app - 50% off food on tables up to 4 people - Paid day off on your birthday - Pension scheme As a Restaurant Manager (AGM), you are responsible jointly with the General Manager for achieving the restaurant projections set by Directors and Ops. Manager with regards to daily operations, sales targets, cost control, employee staffing & retention, health and hygiene, restaurant events, financial and food & drinks related issues to very high standards. The main responsibilities for the Restaurant Manager will include: - Assist in supervising all restaurant staff, including servers, hosts, and kitchen staff. - Ensure excellent customer service and handle customer complaints or issues as they arise. - Help to manage employee day-to-day schedules, considering labour costs and maintaining proper staffing levels. - Train new employees and provide ongoing training for current staff to maintain quality service. - Ensure that food and drinks meet quality standards and oversee the presentation of dishes and drinks. Facilitating shift line checks - Enforce health and safety regulations and maintain a clean and safe working environment. - Handle reservations and oversee the reservation system to ensure efficient seating arrangements. - Supervise and evaluate staff performance, provide feedback, and manage disciplinary actions if necessary. - Assist in managing daily restaurant operations, including opening and closing duties, cash handling, and any issues arising during shifts. - Prepare and analyse financial reports, including sales reports and cost analysis. - Have a basic knowledge of wine and beverages. Having in-depth tequila knowledge is a plus - Handle conflicts among staff or customers professionally and tactfully. - Collect and analyse guest feedback to improve service and the dining experience. - Ensure the restaurant complies with all local, state, and federal regulations, including liquor licenses and health codes. - Foster a positive and productive work environment by building a strong team and promoting employee morale. Salary £40,000 / 42,000 per annum
Location: 160 commercial road London E1 1NL Job Type: Full-Time / Part-Time About Us: We are a leading staffing agency specializing in providing top-tier temporary and permanent placements in the hospitality industry. We work closely with hotels, resorts, and hospitality venues to ensure they are staffed with highly skilled professionals. As part of our growing recruitment team, we are looking for a dynamic Housekeeping Recruiter fluent in English and Russian/ Romanian/Polish to help source the best talent for our clients. Key Responsibilities: - Talent Acquisition: Actively source, screen, and interview candidates for housekeeping positions within the hospitality industry - Candidate Engagement: Conduct candidate outreach and develop relationships with candidates, ensuring they are informed about job roles and expectations. - Bilingual Communication: Leverage your fluency in Russian, Romanian, or Polish to conduct interviews, explain job details, and assist candidates through the recruitment process. - Database Management: Maintain a database of qualified candidates and track their recruitment progress. - Onboarding: Assist new hires with onboarding processes, including the preparation of necessary documentation and coordinating with HR. - Compliance: Ensure all recruitment activities comply with local labor laws and company policies - Tech Savvy: Familiarity with recruitment software and databases is an advantage Requirements: - Language Skills: Fluent in Russian/ Romanian/Polish /Spanish (additional languages are a plus). - Experience: Previous experience in recruitment, especially in the hospitality or housekeeping sectors, is preferred. - Communication Skills: Excellent verbal and written communication skills in both English and Russian/Romanian/Polish/Spanish. - Interpersonal Skills: Ability to build strong relationships with candidates and clients. - Organizational Skills: Strong attention to detail and ability to manage multiple tasks simultaneously. - Team Player: Ability to work collaboratively in a fast-paced environment. Benefits: Competitive salary Performance bonuses Opportunities for career development and growth A dynamic and supportive work environment. How to Apply: Interested candidates who meet the above qualifications are encouraged to submit their resume.