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Job description THE ÉNERGIE GROUP énergie has been an innovator and a disruptor in the UK and Ireland fitness market for more than a decade. In an age dominated by faceless big box budget gyms, énergie is building clubs for the future. Affordable fitness with personality, service and accessibility, reaching out to people of all ages and becoming the brand that breaks down the barriers of intimidation to everyone. Our workforce expects to ‘Take The Stage’ in our clubs. We look for passion, belief, energy and ambition. We want everyone to feel they belong in an énergie movement that will change their lives. Job Purpose Create the Fitness Club of the future and deliver fantastic business results by running a smart business, creating a uniquely special environment where members feel they belong, and staff perform at their highest level. A varied role, with responsibility for everything from financials to people development, you will focus on the following: Drive the performance of your club by investing time in the detail behind your club’s results and setting action plans for improvement, including always ensuring a safe & legal environment Deliver an excellent member experience in your club through a constant focus on service and standards initiate sales and marketing activity that drives membership numbers and find new and creative ways to increase additional revenue streams Generate customer data that enables team members to close membership sales and to retain members at highest levels Job Type: Full-time, Permanent Salary- Open to negotiations Benefits: Company events Company pension Gym membership Schedule: Monday to Friday +Weekend availability Application Question(s): Candidate must have either Gym Manager or Assistant Gym Manager or Gym Sales Manager experience to apply for this position. Experience: Gym Manager: 1 year (required) Work Location: In person Job Type: Full-time Salary: £35,000.00 per year Benefits: Company pension Sick pay Flexible Language Requirement: English not required Schedule: Monday to Friday Weekend availability Supplemental pay types: Performance bonus Education: GCSE or equivalent (preferred) Experience: Retail sales: 1 year (preferred) Supervising experience: 1 year (preferred) Customer service: 1 year (preferred) Retail management: 1 year (preferred) Management: 1 year (preferred) Work Location: In person
Experience something different with Urban Pubs and Bars. We are looking for an experienced Floor Supervisor for Urban Pubs and Bars most beautiful venue Nest in Bishopsgate. If you love what you do, then we want to hear from you, as a role at Nest could be the next step in your career development, and not just another job as we are opening over 10 new venues over the next year, so its an exciting time to join the team. You should have outstanding product knowledge, attention to detail and an ambition to redefine the service industry. Excellent communication skills and passion for hospitality are also essential. What’s in it for you? We offer competitive salary packages, cash tips and huge opportunities to progress into bigger roles in the near future. • Career progression • Meals on duty • Full menu/ wine/ barista training • Company trips & incentives • Tips & Service charge • Staff Parties & Events • Great team culture Urban Pubs and Bars is the most progressive and dynamic bar/restaurant company in London. Our vibrant, individually-designed venues across the whole of the city are fast becoming the most talked about brand in London.
Holding Manager - Ilford We're currently seeking a Holding Manager for our new store in Ilford. Whether you're an experienced Assistant Manager or a Junior Store Manager, you could be the ideal candidate for this position. Our vision is to be the world's most iconic Italian gelato artisan. Our mission is to create joy through serving authentic Italian spirit, in the most sustainable way possible. Founded just under a century ago, we are an ever-growing company that has now expanded worldwide! If you enjoy interacting with people and have a passion for amazing Italian food, then we would love to hear from you! What you will be doing: - Greeting customers into the store as if they are family - Crafting gelato scoops and other treats to bring joy to our customers whilst creating a friendly, energetic atmosphere - Lead by example by setting standards within your store - Motivate your team to value the quality of our products by upselling to achieve store targets - Ensure store compliance with health and safety regulations - Monitoring the team that the Steps of Service are being followed, ensuring great customer service is being met with every customer - Create business strategies to attract new customers, expand store traffic, and enhance profitability - Responsible for the recruitment and development of the team - Train and induct new members of the team - Being a keyholder of the store, making the daily operations run smooth - Monitor inventory levels and order new items - Being the point of call for employee relation queries and issues for your store - Undertake store administration duties such as managing store budgets, updating financial records, and monitoring all controllable costs including payroll What we’re looking for: - Outgoing - love speaking to people - Friendly - to greet our hungry customers - Smiley and bubbly - give a warm welcome - Proactive and energetic - there’s always something to do! - Share our values - be proud to be part of our team - Team player - pitch in on all jobs, at all levels - Organized - making sure the store is running smoothly - Show initiative - completing tasks without prompting - Problem-solving - creating solutions before they become issues - Approachable - for our customers, and your team - Lead by example - be an asset to your team and other stores too - Resilient - react and embed change - Good communicator - manage and engage with all team members What you will get: - £12 allowance per day when on shift to spend on food and drink - Up to 50% off on store products - Refer a friend incentive scheme - Seasonal social events - Regular competition incentives - Private Medical Insurance + Cash Plan for Dental with Vitality after passing the probation period! - Reward scheme on Perkbox to spend points on the high street and online stores, restaurants, cinemas, and more! - Employee Assistance Programme - our 24/7 counseling support provider
We're in the market for a new Assistant General Manager to join the ranks at our awesome pub and event space called The Depot, located not far from Islington and Holloway. The team is already stellar and we feel like now, with wedding season just around the corner, is the right time to add the perfect AGM to the ranks. The Depot has really established itself within North London's events scene; capable of running classic white weddings as well as quirky and alternative interesting events, here you can guarantee no two days will be the same. On non-event days, the gastropub is open to the public and serves a cracking standard of beers, spirits, and food (including one of North London's best pizzas!) We could really use an AGM that is organised and capable of running multiple different styles of events without hesitation. The perfect Assistant General Manager should be warming and welcoming, but also not flustered by volume and how busy the venue can get. Ideally, we would love someone with event experience, but it is not vital. In return, The Depot offers a fantastic atmosphere to work in, as well as progression opportunities aplenty throughout the larger group of Mosaic Pub and Dining. All that an excellent salary package of up to £35K OTE!
We are seeking a dynamic and experienced Café Supervisor to join our team at Feya Café. The Café Supervisor will be responsible for overseeing daily operations, ensuring exceptional customer service, and managing a team of café staff. The ideal candidate will have strong leadership skills, excellent communication abilities, and a passion for delivering high-quality food and beverages to our customers. Responsibilities: • Supervise day-to-day operations of Feya Café, including opening and closing duties, inventory management, and cash handling. • Ensure exceptional customer service by greeting guests, taking orders, and addressing any concerns or complaints promptly and professionally. • Train, mentor, and motivate café staff to deliver outstanding service and uphold company standards. • Schedule and coordinate staff shifts, ensuring adequate coverage during peak hours and special events. • Maintain cleanliness and organization of Feya Café, including seating areas, kitchen, and restrooms, in accordance with health and safety regulations. • Monitor food and beverage quality, freshness, and presentation, and address any issues with kitchen staff as needed. • Assist with menu planning, pricing, and promotional activities to drive sales and meet revenue targets. • Handle administrative tasks such as payroll processing, staff evaluations, and performance reviews. • Collaborate with management to develop and implement policies and procedures to improve efficiency and customer satisfaction. • Stay updated on industry trends, competitor activities, and customer preferences to enhance Feya Café’s offerings and maintain a competitive edge.
About Amtel: Amtel operates at the forefront of the hospitality industry, offering memorable experiences across a diverse portfolio of pubs, cafes, and restaurants. Our commitment to excellence, community, and innovation drives us to create spaces where every guest feels valued and every moment becomes a cherished memory. About The Woodman: Nestled in the heart of Wimbledon Park, The Woodman is not just a pub; it's a home away from home for our patrons. Known for our welcoming atmosphere, extensive selection of beers and ales, and our commitment to quality service, we're a place where stories are shared, and laughter is abundant. Position Summary: We are seeking a dynamic and experienced General Manager to lead The Woodman. This role requires a blend of passion for hospitality, strong leadership skills, and the ability to provide exceptional customer service. The ideal candidate will oversee all aspects of our operations, ensuring that The Woodman not only meets but exceeds our patrons' expectations and continues to be a cherished gathering spot in Wimbledon Park. Key Responsibilities: Oversee daily operations of the pub, ensuring efficiency, quality, and the highest level of service. Lead and inspire the team to achieve excellence in all areas, from service to kitchen operations. Develop and implement strategies to enhance customer satisfaction and loyalty. Manage financial budgets, including labor costs, supplies, and inventory, to ensure profitability. Foster a positive, collaborative work environment and promote a culture of respect, communication, and teamwork. Organize and promote events that align with our community-focused brand, enhancing patron engagement and pub visibility. Ensure compliance with all health and safety regulations, licensing laws, and company policies. Analyze and respond to guest feedback, implementing improvements where necessary. Build and maintain strong relationships with vendors, local community members, and stakeholders. Qualifications: Proven experience as a General Manager or similar leadership role in the hospitality industry, preferably in a pub or restaurant setting. Strong understanding of business management, financial principles, and hospitality best practices. Excellent communication and interpersonal skills, with the ability to engage effectively with staff and patrons. Ability to work flexible hours, including evenings, weekends, and holidays. A passion for the hospitality industry and a commitment to providing exceptional customer service. Relevant qualifications in hospitality management or a related field are advantageous.
About Us: Bright Courtyard Club London is a contemporary Chinese restaurant nestled in the iconic building at 43-45 Baker Street. Situated conveniently within walking distance from the popular Mayfair area and the vibrant Marylebone High Street, our establishment exudes sophistication, fashion, and discretion. Since our inception in autumn 2011, we have been dedicated to providing our guests with an unparalleled all-day grazing experience, specializing in authentic dim sum, modern Cantonese, and traditional Shanghai cuisine with a twist. Position Overview: We are seeking an experienced and dynamic Bar Manager to join our team at Bright Courtyard Club London. The ideal candidate will be passionate about mixology, possess strong leadership skills, and exhibit exceptional customer service. This role offers the opportunity to oversee the operations of our vibrant bar, curate an innovative cocktail menu, and deliver memorable experiences to our discerning clientele. Responsibilities: Manage the day-to-day operations of the bar, including inventory management, staff scheduling, and quality control. Create and maintain a diverse and innovative cocktail menu that complements our restaurant's cuisine and ambiance. Train, mentor, and motivate bar staff to deliver exceptional service and uphold brand standards. Ensure compliance with health and safety regulations and alcohol licensing laws. Collaborate with the management team to develop promotional activities and special events to drive revenue and enhance guest engagement. Foster a positive and inclusive work environment that encourages teamwork, creativity, and professional growth. Qualifications: Proven experience as a Bar Manager or similar role in a high-volume, upscale restaurant or bar. Extensive knowledge of spirits, wines, and cocktails, with a passion for mixology and creativity in beverage creation. Strong leadership skills, with the ability to inspire and motivate a team to achieve excellence. Excellent communication and interpersonal abilities, with a focus on delivering exceptional customer service. Proficiency in inventory management and cost control
Salary: £28,000 per annum Expected Hours: 20 – 50 per week Dependent on function ( averaging 45 hours per week ) Reports to (role): Licensee ** Main purpose of the role:** To oversee the daily operations & ensure the smooth running of our social club and all functions and events whilst delivering the highest quality of service to our customers. Managing a team of staff. ** Key responsibilities:** 1. Overseeing the daily operations and ensuring the smooth functioning of our social club, including Rotas, liaising with payroll to ensure staff are paid on time. 2. Managing and leading a team of staff ensuring full cover is provided at all times dependant on function. 3. Recruit and train new employees on policies, procedures and standards expected. 4. Motivate and offer support to your team, ensuring each customer is offered the highest level of service. 5. Be innovative, approachable, and have the ability to quickly build rapport with our customers. 6. Looking at new ways on how to improve customer satisfaction and increase sales ( upselling, etc) 7. Maintaining a clean visual of the bars showing what is on offer. 8. Cellar management including pipe cleaning. 9. Ensuring compliance of health and safety and fire regulations within the workplace and maintain high standards of hygiene throughout the club. 10. Ensuring all aspects of stock control from order to delivery while maintaining a minimum amount of stock ( depending on function) liaising with the licensee at all times. 11. Following all till and cashing up procedures ensuring all staff are following these correctly. 12. Work with the commercial team to promote & deliver the setup of events & functions, communicating and reporting back on how the event went. 13. To be flexible at all times and available to work throughout the week including weekends. ** Skills / Experience / Qualifications:** • Previous Bar Management/Assistant Management experience required. • Have a full understanding of the licensing law along with any other relevant legislation. • Have a ‘Can do’ attitude and not afraid of getting ‘stuck in’. • Excellent leadership and team management skills. • Ability to multi task and prioritize tasks effectively • Ability to work in a fast pace environment and handle pressure, due to having several rooms that regularly get booked out. ** Key Stakeholders:** • Licensee • Club Directors/ Board
Gerry’s Club is an iconic and prestigious members club nestled in the heart of Soho. With a rich history and a reputation in the industry, we are seeking an experienced and dynamic General Manager to lead our team and elevate the member experience to new heights. Our General Manager will be expected to work alongside the active ownership team to achieve the below roles: Leadership and Team Management: Recruit, train, and supervise bar staff, ensuring a high level of professionalism and customer service. Foster a positive work environment, encouraging teamwork and motivation among the staff. Conduct regular staff meetings and training sessions to maintain high standards. Operational Management: Oversee day-to-day operations, ensuring smooth and efficient running of the bar. Monitor inventory levels, order supplies, and manage stock control to prevent shortages or wastage. Customer Service: Ensure a high standard of customer service is maintained, addressing customer concerns promptly and effectively. Create a welcoming atmosphere, encouraging repeat business and positive word-of-mouth. Compliance and Licensing: Ensure the bar operates in compliance with all relevant laws, regulations, and licensing requirements. Implement health and safety protocols to create a safe environment for customers and staff. Entertainment and Events: Help to organise and coordinate events, live music, and entertainment. Communication: Maintain open and effective communication with the bar owners, staff and suppliers. Progression: An achievable bonus structure can be discussed. There is also the option of development within the owner’s wider ownership pool within the hospitality.
🌟🍽️👩💼 Hungry for a new adventure? Join our flavorful restaurant family as a Team Manager ! 🌟🍽️👩💼 🔥 Are you a natural-born leader with a taste for success? Can you juggle tasks like a pro while keeping a smile on your face? Look no further! We need someone with the perfect blend of 🌟✨ and 🤝💪! 📈🌟 Watch your career flourish as you savor the flavors of growth and opportunity! We offer a mouthwatering package with delightful perks, a supportive team, and a chance to leave your mark on the restaurant world. 📈🌟 🍴 Embrace your inner foodie as you assist in managing our delicious empire. From coordinating events with a sprinkle of magic to ensuring customer satisfaction reaches sky-high levels, you'll be the secret ingredient to our success. ✨ Ready to spice up your professional journey? 📩📞 us today! Join our vibrant team and 🌟🍽️👩💼 Hungry for a new adventure? Join our flavorful restaurant family as a Team Manager ! 🌟🍽️👩💼 🔥 Are you a natural-born leader with a taste for success? Can you juggle tasks like a pro while keeping a smile on your face? Look no further! We need someone with the perfect blend of 🌟✨ and 🤝💪! 📈🌟 Watch your career flourish as you savor the flavors of growth and opportunity! We offer a mouthwatering package with delightful perks, a supportive team, and a chance to leave your mark on the restaurant world. 📈🌟 🍴 Embrace your inner foodie as you assist in managing our delicious empire. From coordinating events with a sprinkle of magic to ensuring customer satisfaction reaches sky-high levels, you'll be the secret ingredient to our success. ✨ Ready to spice up your professional journey? 📩📞 us today! Join our vibrant team and let's create unforgettable dining experiences together! What's in it for you: Celebrations like no other! Monthly Learning & Development sessions Bespoke PDPs Internal Progression Generous Bonus Scheme Staff discount on food and drinks in all restaurants Pension Employee Assistance Program
About Us: North Air is responsible for providing into-plane services on behalf of major oil companies. We operate at 20 locations across the UK, where we carry out approximately 300,000 fuelling's per year. We aim to provide safe, reliable and efficient into-plane services to our customers' satisfaction. North Air places significant emphasis on attracting and employing people who can demonstrate a commitment to Safety, Working Together, Integrity, Encourage and Respect, our Core Values which are key to the success of North Air in providing Fuelling Excellence. Key Responsibilities: Working as part of the wider North Air maintenance team, this role is responsible for the day-to-day supervision of personnel working at each of the designated Vehicle Service Bays (VSB’s) within their region. The Maintenance Supervisor will be responsible for all people management of the team in their region, Resource Planning, Project Management and ensuring all training requirements are met to maintain an efficient service across the nominated operational sites. The role holder will also be responsible for providing a safe and healthy working environment, ensuring compliance with all relevant legislation, site engineering standards, training, maintenance and quality procedures to JIG, COMAH and industry best practice. Tasks will also include but not be limited to: - Where necessary write, plan and oversee control of work processes within designated locations and within area of expertise, including hazard risk - Manage of 3rd party contractors when required - Raise ideas that will provide development of procedures or design which will improve safety, efficiency or serviceability of vehicles, systems and operational equipment - Operate correct safety and emergency procedures in the event of incidents – Review existing procedures and create where necessary any maintenance-based emergency procedures This role is being advertised for our Southern which region which covers the following sites: Gatwick, Bristol, Stansted, Manchester, East Midlands, Chester, Derby This role is Regionally Based with regular travel to sites within the region – approximately 60% of the week. A company van will be provided. Qualifications & Experience: Essential: - Must have completed an apprenticeship in vehicle maintenance/maintenance discipline or have had at least 5 years of practical experience in the aviation refuelling industry - Minimum of NVQ Level 3 in Maintenance or Mechanical Engineering discipline - Full driving licence - Experience of managing Permit to Work systems, or Safe Systems of Work - Knowledge and experience of health & safety procedures/requirements Desirable: 5 years + experience in the aircraft refuelling industry and or Experience maintaining and or testing aviation fuelling vehicles Working knowledge of computerised Maintenance Management Systems preferred but not essential Ability to coach, lead and direct others Strong Influencing Skills Job Types: Full-time, Permanent Salary: £40,000.00-£45,000.00 per year Benefits: Company car Company events Company pension Cycle to work scheme Free parking Gym membership Health & wellbeing programme On-site parking Referral programme Sick pay Schedule: 10 hour shift 12 hour shift 8 hour shift Monday to Friday
Summary Newly created, full time role for a small, ambitious café, located front and centre in the ground floor of our mixed use hospitality and workspace building in Peckham. The role will be hands-on, running and operating the café on a day to day basis and overseeing the café & floor team, to create an excellent, well established neighbourhood destination with the support of the Venue Manager and wider management team. . With expert training offered, this is a great opportunity for someone who has been a successful cafe assistant manager or head barista for at least 2 years, and is looking to take the next step in their career. It’s a chance to come in at the beginning and help create and shape the new team as part of a collaborative, progressive venue which is full of life and open to all. We’re looking for an organised, engaging, business-minded person who fully understands our customers. Applicants should have spent at least 2 years in specialty coffee, with 1 year in cafe management or 2 years at a senior level. SCA Intermediate is preferable. Company Description Rye Lane Cornerhouse is home to a huge number of independently operated small businesses in the centre of Peckham. We run a shared workspace (via our sister company Market Peckham) and food hall, as well as acting as landlord and building manager to a music venue, gym, rooftop bar and restaurant. We’re a multifaceted, independent business focussing on offering an evolving, high quality platform for a diverse group of businesses and operators, which translates into an energetic and varied local destination for our customers. As we evolve and grow our operations to launch a new café in May, we’re looking for a professional and engaged Café & Assistant Venue Manager who can embed themselves in the life of our building, and work in a structured and creative way to maximise our collective offer, customer service, local appeal and footfall. Key Tasks: Responsibility for the day to day running and operation of the café set within our ground floor food hall, supported by the Venue Manager and wider management team, as well as assisting in the oversight and operation of the food hall. Responsibilities include; 1. Operational leadership – overseeing day to day operations of the café, managing a team to embed a motivated and enjoyable culture, implementing SOPs to ensure highly consistent, excellent standards, and monitoring inventory and supplies (all supported by the Venue Manager) 2. Customer experience – providing an exceptional, welcoming and memorable experience for every single customer, ensuring the space always looks beautiful, proactively engaging with customers and community to gather feedback and address concerns, and implementing initiatives to enhance customer loyalty and satisfaction 3. Financial management – adhering to budgets, exceeding sales targets and generating sustainable, healthy margins for the café, as well as feeding into strategic decision making to improve customer experience and business performance 4. Quality control – ensure the consistent delivery of a high-quality full hot and cold food and drinks menu, created and supported by a collective of creative, highly experienced industry professionals, as well as implementing and enforcing health and safety and general upkeep standards Required Skills; - Commercial Awareness - Strong understanding of café operations and financials. - Ability to set achieve sales and revenue targets. - Experience in cost control and menu pricing. - Knowledge of current trends and innovations in the UK hospitality industry. Leadership & Team Management - Self-starting and highly motivated - Proven ability to oversee, motivate, and encourage a diverse team. - Excellent communication and interpersonal skills to build positive relationships with team members, collaborators and customers. - Ability to promote a positive and supportive work environment for maximum productivity. Customer Service & Operations - Exceptional customer service skills with a focus on exceeding guest expectations, and setting a friendly, welcoming atmosphere for all. - In-depth knowledge of coffee as well as preparation techniques and equipment. - Good knowledge of UK food hygiene and safety regulations. - Ability to handle customer complaints and resolve issues in a professional and timely manner. - Detail-focussed, with a proven track record in maintaining high standards of service, cleanliness, and presentation throughout venues. Problem-Solving & Decision-Making - Ability to make sound decisions under pressure and in fast-paced environments. - A proactive approach to anticipating and mitigating potential risks and challenges. - Excellent organisational and planning skills to ensure smooth daily operations and event execution. Additional Skills - Proficiency in relevant POS systems. - Excellent written and verbal communication skills. - Ability to work independently and as part of a team. - Commitment to continuous learning and development within the hospitality industry. If you’re interested we’d love to hear from you!
Tape London is recruiting for a daytime Office Administrator, this is a great opportunity for you to grow and develop in an evolving company. Main responsibilities will include but are not limited to: - Provide support to Directors and Senior Management - Planning and coordinating administrative procedures and systems - Diary management - Dealing with reservations during the day - General Office Management: answering phones, emails, drafting/editing documents - Meeting & greeting visitors; screening telephone calls and directing them to the right person - Providing end-to-end customer service from client onboarding to ongoing support including assisting with setting up client meeting/events, on & offboarding clients from systems, dealing with general client queries - Team coordination and management Key Skills Required: - Knowledge of Monday.com is desired but not compulsory for the right candidate - Ability to maintain high attention to detail while working in a multifaceted, fast-paced and growth-focused environment - Excellent written & verbal communication skills - Strong IT/Tech skills required - Strong administrative skills - Ability to multi-task under pressure with the ability to prioritise - Willingness to work hard, an aptitude to learn, tenacity, team player and a growth mindset This is a full time, office-based role with some flexibility to work from home occasionally
JOIN OUR FAMILY At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey... A DAY IN THE LIFE OF A FOOD AND BEVERAGE TEAM MEMBER AT THE PRINCIPAL YORK What you'll be doing... Reporting to the Head of Food and Beverage, you can expect your working day to include: Assisting in creating a warm and welcoming environment Ensuring that all guests' requests and queries are responded to promptly and effectively Assisting in the set up and preparation, and providing service duties for events and/or weddings as required Taking food and drinks orders and serve to guests at their table throughout the venue Maintaining positive working relationships with colleagues - we are enthusiatic, authentic bunch of people who truly care about teamwork and great service. WHAT WE NEED FROM YOU We hire mostly on personality & potential but here are a few of our requirements... To suceed in the role of Food and Beverage Team Member you will need the following qualities and skills To be passionate about delivering great service and creating memorable events! Previous experience with hotels is advantageous but not essential To be willing to learn new things and work as part of the wider hotel team Flexible - you could be working in our Restaurant, Garden Room or Bar on a variety of evenings, days and weekends. WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family Extra days holiday for your birthday Flexible working arrangements Pension Free meals on duty saving you over £1000 per year To learn more about our full benefits package, click here to watch our employee benefits video. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact us. #LifeatRBH We hire mostly on personality & potential but here are a few of our requirements... To suceed in the role of Food and Beverage Team Member you will need the following qualities and skills To be passionate about delivering great service and creating memorable events! Previous experience with hotels is advantageous but not essential To be willing to learn new things and work as part of the wider hotel team Flexible - you could be working in our Restaurant, Garden Room or Bar on a variety of evenings, days and weekends. RBH is an independent hotel management company, with an exceptional track record of developing and managing a diverse collection of branded and private label hotel properties across the UK to maximise returns for hotel owners. Working in partnership with many of the most prestigious international hotel brands, including IHG, Hilton, Accor, Marriott and Wyndham, RBH is a driving force in the hospitality industry in the UK. Our RBH family of over 250 hotel specialists provide a comprehensive support platform to each hotel General Manager. As the UK’s leading hotel management company, we operate over 50 fantastic hotels from luxury hotels with golf, leisure & spa and extensive F&B, to limited service and budget hotels.
JOIN OUR FAMILY At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey... A DAY IN THE LIFE OF A Team member Conference and events AT Wotton House Hotel, Dorking What you'll be doing... Reporting to the Head of Conference and Events you can expect your working day to include the following. setting up rooms for special events (weddings, conferences,banquets) Deliver excellent service Help host Weddings, Conferences and banquets WHAT WE NEED FROM YOU We hire mostly on personality & potential but here are a few of our requirements... To succeed in the role of you will need the following qualities and skills. Attention to detail Customer focused Be able to deliver excellent service WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family Extra days holiday for your birthday Flexible working arrangements Pension Free meals on duty saving you over £1000 per year To learn more about our full benefits package, click here to watch our employee benefits video. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact us. #LifeatRBH £11.44 - £11.44 per hour Department: F&B service Bar RBH is an independent hotel management company, with an exceptional track record of developing and managing a diverse collection of branded and private label hotel properties across the UK to maximise returns for hotel owners. Working in partnership with many of the most prestigious international hotel brands, including IHG, Hilton, Accor, Marriott and Wyndham, RBH is a driving force in the hospitality industry in the UK. Our RBH family of over 250 hotel specialists provide a comprehensive support platform to each hotel General Manager. As the UK’s leading hotel management company, we operate over 50 fantastic hotels from luxury hotels with golf, leisure & spa and extensive F&B, to limited service and budget hotels.
Company Description We are currently looking for a Sales Manager – Groups and Events to join our London Cluster sales team. Here’s your opportunity to join one of the fastest growing companies in the UK with a reputation for disrupting the industry. Selling our sought-after hotels, you will gain broad multi-site experience across our four locations to deliver budget expectations and grow market share. Reporting to the Director of Sales – London Cluster, we’ll look to you to drive some amazing Group, Meeting & Event business into Hoxton’s London portfolio of hotels. This includes The Hoxton Shoreditch, The Hoxton Holborn, The Hoxton Southwark and The Hoxton Shepherd’s Bush. If you’re well connected in the MICE industry, experienced in a hotel sales environment and keen to hit those targets, this is just the ticket. Job Description What you’ll do… Hook us up with the key players in the MICE industry - developing solid relationships across the Groups, Meetings & Events segment and securing new business opportunities Work with the Director of Sales to build and execute your annual Account Management Plan outlining creative, proactive actions within your market to support the delivery of revenue objectives Use initiative to monitor the business pace & market trends, pitching in initiatives to meet the monthly budget expectations Utilise Delphi to maintain up-to-date account information and proactively hunt for new leads Proactively organise show rounds, familiarisation trips, national office visits and presentations to enhance The Hoxton’s exposure amongst Key MICE Agencies Represent The Hox at external industry networking events, tradeshows and sales trips Collaborate closely with the Reactive Groups, Meetings & Events team to ensure we maximise conversion and identify new leads for repeat business Be passionate about meeting our goals, working as part of an energetic and dynamic team to reach those revenue goals and KPIs Qualifications What we’re looking for… Someone with at least 2 years’ experience in London hotel or venue sales who can make a quick impact in our buzzing team A people person with a black book of industry contacts and a big focus on growing long-lasting relationships UK Driving license would be highly advantageous We’re big on enthusiasm and those who get a kick out of working autonomously People who enjoy working at a fast pace, adaptive to change You’re looking for a place where you can be you; no clones in suits here We leave our egos at the door and help each other to get the job done You’re up for doing things differently and trying (almost) everything once If we get stuck in a lift together, we’d have a good time and share a few laughs You want to be part of a team that works hard, supports each other and has fun along the way Additional Information What’s in it for you… Competitive salary 25 days holidays (plus bank holidays), pension, life insurance and eligibility to part take in company discretionary bonus scheme A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing It’s ok not to be ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders Treat yourself once in a while with lots of retail & hospitality perks through our partners Enjoy a free night at The Hoxton and a meal for two when you first start with us Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!) Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones! Lots of opportunity to progress and switch it up as part of a global family of brands Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work Extra time off to volunteer with one of our partner charities Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! Enhanced family leave for when you’re expanding your family An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.
Waxy O'Connor's, 14-16 Rupert Street, W1D 6DD London Full-time Chef de Partie WRITE YOUR NEXT CHAPTER AT WAXY O'CONNOR'S & WAXY'S LITTLE SISTER IN LONDON'S WEST END London's biggest and best Irish bar sells more Guinness at any other in the UK. The team here serve up a warm welcome with a distinct Irish accent. So the vibe is laid back – except when we're watching the big games in Rugby, Hurling and Gaelic Football or hosting a traditional music session. Our team are enthusiastic about sharing their love of all things Irish and building on our reputation for warm hospitality and traditional, wholesome food. If you share our passion and are up for the craic, you'll be made most welcome too. ABOUT THE ROLE Helping the Kitchen Manager to deliver exciting menus, you’ll be focused on ensuring high quality products are used and enabling the highest standards of health and hygiene – even when the pressure is on. You’ll also help to minimise wastage and support your team by helping with food prep and leaning whenever required. Ideally, you’ll have experience gained in a similarly busy and dynamic environment. Here you’ll get to grow your skills and experience by being both hands on and undertaking on-going training. WE ARE PROUD TO OFFER: Some of the best Career Growth Opportunities in the industry. Flexible Shift Patterns – to fit around the other important things in life. A Competitive and Progressive salary A monthly variable share of the venue service charge, paid through a Tronc scheme in line with the Tipping Act 2023. 100% of our Service Charge goes to our employees and is distributed in its entirety on a monthly basis. The lower figure is the hourly salary and the higher figure is the average hourly income across a year including tronc distribution for the role advertised. Wage Stream – giving you direct access to your wages when you need them. Private Medical Cover on completion of one years’ service. Access to Professional Mental Health Resources and an Employee Assistance Programme on completion of one years' service. 28 days paid Holiday per annum, inclusive of Bank Holidays. 25% Discount at all Glendola Leisure Venues. Annual Staff Events Opportunities to innovate and contribute to the growth of your business GLENDOLA LEISURE GROUP - A LEADING FAMILY-OWNED PRIVATE HOSPITALITY COMPANY Glendola Leisure operates many different bars, pubs and restaurants across the UK in London, Glasgow, Belfast & Edinburgh. In your City, you will be part of a small team supported by our wider group and open to all the opportunities that come with that. What we all share as part of the Glendola Family is a passion for our customers, being experts in our products, providing exceptional service and a commitment to being better every day. If you can offer friendliness, a ‘can-do’ attitude and willingness to become an expert in your products and want a role that is as individual are you are then you’re the one for us. It is time you stopped going to work and started coming to life. Are you ready to be part of one of the hospitality industry’s biggest success stories? – It’s time to apply.
We at Wrap N Rolla are seeking a skilled Kitchen Supervisor to join our team. The ideal candidate will have experience in front of house, cooking and leadership. (Working in street food is a bonus) Wrap N Rolla is an independently owned food stall but part of a big community in Hackney bridge which is on the canal in Hackney wick. We are a growing business which also do events and festivals so there is opportunity for growth and training within our team. We're a fast-expanding company and we can offer the opportunity to driven individuals to become an Assistant Manager with 6 months. Duties: - Prepare and cook menu items according to recipes and standards - Set up and stock stations with necessary supplies - Clean and maintain kitchen equipment, utensils, and work areas - Follow proper food handling, sanitation, and safety procedures - Assist with inventory management and ordering supplies as needed - Based on 40hr contract over 5 days mostly 10-5 with some doubles no later than 10:30pm Skills: - Some experience in a high-volume kitchen environment - Knowledge of food preparation techniques and culinary terminology - Strong communication skills to effectively work and lead the team. - Ability to multitask and prioritise tasks effectively - We are open Tuesday to Sunday and offer flexible scheduling for our employees. If you are a talented Line Cook with customer facing experience, we encourage you to apply for this exciting opportunity. Other perks: 21 days paid holiday ( including a week off over xmas & new year ) Free meal on shift Company Pension Scheme Extra Hours Brilliant discount for family and friends Uniform and Merchandise to celebrate your milestones working with us.
Chez Antoinette is a French restaurant with homemade cuisine, the food is based on organic, seasonal and fresh produce. We are looking for the right person to join the team. You’re there to help, and make sure everything is working smoothly. The understanding of the French culture and friendly customer service is essential. At Chez Antoinette we offer a high-quality product yet simple in a busy environment. Summary of role We have a fantastic and exciting opportunity for a dynamic, driven and enthusiastic Waiter/waitress to join our team. The right Waiter/waitress uplifts the dining experience for customers. We are looking for someone who will have the patience, personality, and perseverance to thrive in this role. · To provide a quick and efficient service. · To provide a friendly, courteous, and professional service, always. · To demonstrate a high standard of personal appearance, always wearing clean and pressed white shirt changed daily or when necessary due to spillages or accidents and ensuring good personal hygiene. · To ensure the agreed standards of the front of house area’s layout, organization and presentation are always adhered to. · Meet and greet guests to their tables. · Present our menu and provide relevant information to our guests (food allergies, portions, various upselling and add-ons) whilst having complete knowledge of our food and beverage offerings. · To clear and reset tables after guests leave. · Inform guests about our specials and any dishes or drinks that we are currently promoting. · Up-sell in both food and beverages. · Take accurate food and drinks orders and communicate efficiently with the kitchen and managers. · Serve food and drink orders at the table whilst checking dishes and kitchenware for cleanliness and presentation, reporting any issues to the Manager in Charge or Line Manager. · Arrange table settings and always maintain a clean and tidy section. · Deliver bills and collect payments accurately. · Participate in team briefings, trainings (online or onsite) and have a keen interest in the daily life of the restaurant. · Follow all relevant Health and Safety regulations and policies. · Provide excellent customer service to guests. · Responsibility and accountability with regards to taking payments from guests, following the company guidelines and standards. Benefits Cycle to work scheme Meals Company pension scheme Team events
🍸 Elevate your career as a Bar Supervisor at Duke of Catford! 🍻 Are you eager to lead, inspire, and bring a touch of finesse to the bar scene? We're seeking a dynamic Bar Supervisor to not only craft exceptional drinks but also oversee the vibrant atmosphere of our floor above, ensuring every guest experience is nothing short of extraordinary. At Duke of Catford, you'll command two bustling bars, oversee our captivating garden retreat, and curate unforgettable moments in our exclusive private room. From crafting signature cocktails to expertly pouring refreshing beers, you'll set the standard for excellence in hospitality. But the excitement doesn't end there – as our Bar Supervisor, you'll play a pivotal role in orchestrating a variety of events, ensuring our venue remains the heartbeat of Catford's social scene. Joining our team comes with its perks – enjoy a generous 50% discount on drinks and 30% off food, turning every shift into a celebration. Shine brightly, and you could earn the coveted title of Employee of the Month, complete with recognition and rewards for your dedication. Plus, we value your well-being, offering paid holidays to recharge and unwind. Looking to advance in the hospitality industry? Duke of Catford offers a platform for growth with new venues on the horizon. Join us on our journey of expansion and seize opportunities for career development. And of course, there's plenty of fun to be had – anticipate our annual staff party, a time to celebrate achievements and forge lasting memories with your team. Experience is essential. Above all, we seek individuals with a positive attitude, a thirst for knowledge, and a passion for crafting remarkable experiences. If you're ready to elevate standards and leave your mark in the hospitality realm, seize this opportunity and embark on an exciting journey with us at Duke of Catford! 🌟
Head Chef About the Venue Exhibit Bar & Kitchen is an independent venue in the heart of Balham, we have been hosting late night parties, brunches and private events, for over two decades… and we are just getting started! We are a multi-space venue serving up quality cocktails, wholesome food and unforgettable experiences. Spanning 3 floors, we have a stunning sun-trapped garden and terrace, gorgeous mezzanine and balconies, cinema and karaoke suite, boutique private hire rooms and of course… a giant dance floor! People are at the core of our business, from our guests to our team members. We believe that everyone is unique with both our service and training styles reflecting this. No day at Exhibit is ever the same… …but one thing we can guarantee is that, it’s going to be A DAMN GOOD TIME! About You If you are looking to work alongside a great team, in a fast-paced environment with lots of opportunities for progression, then this could be the role for you. About the Role We are currently seeking a motivated Head Chef to support our management team in leading our kitchen team. The ideal candidate will be excited by food, love the creativity of being a chef and want to put their own ideas into the menus. As our Head Chef you will bring us fresh energy, new ideas and be an integral part of our hospitality family. You will report to the General Manager who you will support in looking after stocks, ordering and costings. Responsibilities: · Manage the daily operations of the kitchen and supervise the kitchen staff · Ensure the reaching target GPs, recording and reducing wastage · Ensure that all meals are prepared to the highest quality and presentation standards · Develop and refine menus to ensure that they are current and competitive · Maintain high standards of food hygiene and kitchen cleanliness · Comply with all health and safety regulations · Train and develop kitchen staff to maintain high standards and improve their skills · Control food cost by minimizing waste and utilizing proper portion control · Coordinate with the bar and event team to ensure that food service runs smoothly at all times Requirements: At least 1 years of experience in a similar role Excellent communication and leadership skills Ability to develop and motivate a team A creative approach to menu development Company Benefits · 50% on food and drinks · Staff meal and drink · Company annual parties · Training plan · Tronc system · Incentive scheme · Field trips and company events
5 Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. We are currently looking for an Assistant Reception Manager to join our Reception Team. The additional benefits are: - 33 days holiday per year (including bank holidays) - Birthday day off - Discounted gym membership with GymFlex - Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist - Private medical insurance with AXA - Private dental insurance with Bupa - Workplace nursery scheme - Cycle to Work Scheme - Employee Assistance Programme – Hospitality Action - Access to a company doctor - Eyecare & specs vouchers - In-house industry training - Sponsored social events - Recommend a friend bonus of £750 - Staff Accommodation (subject to availability) - Online retail discounts - Free English Classes - Freshly prepared meals whilst on duty The responsibilities of the role of Assistant Reception Manager are: - Ensuring the smooth and efficient running of the reception area at all times. - Supervising the team and ensuring the highest standard of customer service is upheld at all times. - To uphold the rules of the club while engaging with members in a friendly, professional manner. The Experience & Qualifications required of the Assistant Reception Manager are: - Significant experience in a similar position is essential - Experience of working in a luxury boutique hotel, restaurant or private member’s club. - Ability to demonstrate and instill exceptional customer service standards The working hours: Please note the working hours for this role are on a rota basis 5 days out of 6 from Monday - Saturday. The role requires flexibility to work any 9-hour shift across the operating hours of 7am and 3am. The club is closed on Sundays, Bank Holidays and throughout Christmas each year. If you feel that you have the experience and skills to join us as Assistant Reception Manager at 5 Hertford Street then apply by forwarding your up to date CV together with a covering letter to the link below.
About us Chez Antoinette Victoria is a French Brasserie with a very much homemade cuisine, the food is based on organic, seasonal and fresh produce. Summary of role We have a fantastic and exciting opportunity for a dynamic, driven and enthusiastic Breakfast Waiter to join our team. The right Waiter uplifts the dining experience for customers. We are looking for someone who will have the patience, personality, and perseverance to thrive in this role. · To provide a quick and efficient service. · To provide a friendly, courteous, and professional service, always. · To demonstrate a high standard of personal appearance, always wearing clean and pressed white shirt changed daily or when necessary due to spillages or accidents and ensuring good personal hygiene. · To ensure the agreed standards of the front of house area’s layout, organization and presentation are always adhered to. · Meet and greet guests to their tables. · Present our menu and provide relevant information to our guests (food allergies, portions, various upselling and add-ons) whilst having complete knowledge of our food and beverage offerings. · To clear and reset tables after guests leave. · Inform guests about our specials and any dishes or drinks that we are currently promoting. · Up-sell in both food and beverages. · Take accurate food and drinks orders and communicate efficiently with the kitchen and managers. · Serve food and drink orders at the table whilst checking dishes and kitchenware for cleanliness and presentation, reporting any issues to the Manager in Charge or Line Manager. · Arrange table settings and always maintain a clean and tidy section. · Deliver bills and collect payments accurately. · Participate in team briefings, trainings (online or onsite) and have a keen interest in the daily life of the restaurant. · Follow all relevant Health and Safety regulations and policies. · Provide excellent customer service to guests. · Responsibility and accountability with regards to taking payments from guests, following the company guidelines and standards. ** Benefits** Cycle to work scheme Meals Company pension scheme Team events
About us At Norbury Park all staff are aware of our core values of; care, community, nurture and support which we embed throughout our day-to-day practice and care for the young people/ children in our care We are creative, supportive, collaborative and our goal is to care for Young people and Children within the residential home setting and ensure that they are always safe, well cared for and that we are working collaboratively with these young people/children to achieve their goals. At the heart of the work that we do is to support these individuals with their care and development needs, helping them to progress towards a more independent and well-rounded life. Role purpose To care for all Young people and Children within the residential home and ensure that they are always safe, well cared for and that you are working collaboratively with these young people/children to achieve their goals. To support these individuals with their care and development needs, helping them to progress towards a more independent and well-rounded life. Main Duties - Undertake all duties and responsibilities in accordance with: company policies, procedures, protocols, guidelines, standards; good professional practice,, CQC and other regulatory requirements, relevant legislations, all legal and contractual obligations. - Provide advice, information and support to the residents. - To support and provide care for the young people/children in the home by assisting them with; bathing, eating, homework, education, behaviour, money management, travel training etc. - Ensure resident’s follow the homes rules and support the manager in investigating and taking action where these may have been breached. - Manage challenging behaviour which may require physical intervention to appropriately support the child/ young person. - Oversee the maintenance of accurate client records and databases and provide statistics for management and to assist with service evaluation in a timely fashion. - Support clients with the prompting of their medication, conduct accurate and timely medication audits and maintain accurate medication records. - Complete written documentation (support plans, Medication sheets, risk assessments) regarding the young people/ children to help and ensure their safety and development within our setting. - Take part in regular team meetings to discuss the residents, the progress that they are making, how their general well-being is as well as forming action plans to support them further. - Attend professionals meetings (where appropriate). - Assist in the transfer of individuals between agencies and services. Health and Safety - To be familiar with Health and Safety Regulations, policies and procedures and ensure they are adhered to within your own area of responsibility. - To be aware of and follow fire policies and procedures, ensuring safety of residents and workers safety and welfare at all times. Equality and Diversity - To enforce the zero tolerance policy of all forms of victimisation, discrimination and harassment in the workplace. - To be tolerant of differences and use respectful language. - Ensure professional standards and boundaries are clear. - To treat everyone respectfully. Norbury Park is committed to fostering a diverse and inclusive workplace where all employees are valued, respected, and empowered to contribute their unique perspectives and talents. We believe in equal opportunities for employment and advancement, regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristic protected by applicable laws. Our dedication to equality extends to our recruitment process, professional development programs, and all aspects of employment. Join us in creating an environment that celebrates diversity and promotes equal opportunities for everyone. Benefits of working at Norbury Park as a Support Worker - 5 days of work a week - Annual Salary with the option for overtime if you wish - Annual Salary review with the option to be suggested for a one-off bonus - Bank Holiday extra pay - Christmas gift card - Pension scheme - Predictable rota, you are able to know your days off months’ in advance - 28 days of holiday per year - Friendly and collaborative work team - A team that is making a difference with extremely challenging and complex children/ young people - £20 per month towards a car wash if you provide business cover and drive the residents - Training opportunities; E-learning modules including; Food Safety Level 2, Safeguarding Children, GDPR, Emergency First aid at work. Further CPD opportunities such as Level 3 Diploma for Residential Childcare, Qualified First Aider course. We accept suggestions of courses that will help support/enable you in your role further. Additional Notes Candidates who have been shortlisted for an interview will be expected to complete our application form prior to their interview. Job Types: Full-time, Permanent Salary: From £24,400.00 per year Benefits: - Company events - Company pension - On-site parking - Sick pay Physical setting: - Care home - Residential home Shift: - 8 hour shift - Day shift - Night shift Work Location: In person