Second Line Support Engineer - Up to £35k
3 days ago
Preston
I currently have an amazing opportunity for a 2nd Line IT Support Engineer to join a Preston based MSP team. The company have great progression pathways and are really focused on building a team within. The role is on site five days a week, a driving licence is a necessity. Essential Experience in: • Windows Server including Active Directory, DNS, DHCP, Group Policy and Exchange., • Windows 10 and 11 desktop support., • Server hardware installation and maintenance., • Microsoft 365 setup and administration. What you’ll be doing... • Provide second line technical support and manage escalated issues through to resolution., • Troubleshoot complex infrastructure and end user issues efficiently and professionally., • Assist in mentoring and supporting junior team members., • Support new client onboarding and ensure seamless transitions with accurate documentation. Benefits include... • Genuine career progression within a growing business., • Exposure to varied technologies and projects. If this role isn't right for you, what role is it that you are looking for? I specialise in support and Infrastructure so we could have the right role for you!