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  • General Manager
    General Manager
    4 days ago
    Full-time
    London

    GENERAL MANAGER – LONDONThe General Manager is accountable for the overall commercial, financial, and operational aspects of the Locke Hotel. This role requires a strategic leader with strong revenue management expertise, commercial acumen, and a proven track record in driving financial performance. The GM will work closely with the Revenue, Sales, and Operations teams to maximize profitability, enhance guest experience, and maintain brand standards while ensuring operational efficiencies. THE STAGE IS SETThe stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. THE WORK IN YOUR HANDSCommercial & Revenue Leadership • Own and drive the commercial strategy across both properties, focusing on revenue growth, ADR, occupancy optimisation and Food and Beverage., • Work closely with the Revenue Management Team to develop and execute dynamic pricing strategies and optimize distribution channels., • Lead sales and marketing efforts, ensuring strong B2B and corporate partnerships in the London market., • Ensure seamless daily operations, balancing efficiency with high service standards., • Lead and mentor department heads (F&B, Sales, Housekeeping) to drive a strong service culture and maintain brand reputation., • Oversee guest satisfaction metrics (NPS, online reviews, feedback), continuously improving service delivery., • Own the overall Food & Beverage strategy across both properties, ensuring strong commercial performance, brand alignment, and guest satisfaction., • Drive F&B revenue growth through menu engineering, pricing strategy, promotions, and innovative concepts tailored to the London market., • Maintain full accountability for F&B P&L performance, including revenue, margins, labour costs, and controllables., • Work closely with F&B leaders to optimise operational efficiency, service delivery, and cost control without compromising quality., • Full responsibility for the P&L of both properties, ensuring financial targets are met or exceeded., • Drive cost efficiency across all departments while maintaining quality and service standards., • Regularly review budgeting, forecasting, and financial reporting to identify risks and opportunities., • Inspire, coach, and develop a high-performing leadership team across both properties., • Champion a culture of accountability, empowerment, and continuous improvement., • Lead workforce planning, ensuring the right talent, structure, and succession planning are in place., • Act as the primary point of contact for ownership groups, ensuring transparency and trust., • Deliver clear, data-driven reports on performance, strategy, and key initiatives., • Collaborate with corporate teams in Revenue, Marketing, Finance, and HR to align property goals with broader business objectives., • THE FIRE YOU CARRYA bachelor’s degree in Hospitality Management, Business Administration, or a related field, • 10+ years of leadership experience in premium hospitality, serviced apartments, or luxury residences., • Proven track record in commercial strategy, revenue management, and P&L ownership for large-scale operations., • Strong experience in managing multiple properties or large, complex hospitality assets., • Deep understanding of London’s corporate and leisure market., • Strong financial acumen, with experience in budgeting, forecasting, and cost control., • Excellent leadership and people management skills, with a proven track record of developing high-performing teams., • Advanced knowledge of revenue management strategies and dynamic pricing models., • Strong analytical, decision-making, and problem-solving abilities., • Excellent stakeholder management, with the ability to build relationships with owners, investors, and corporate teams., • Ability to drive operational efficiency while maintaining high guest satisfaction levels., • Strong communication and negotiation skills.

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  • Remote Sales Negotiator Immediate Start
    Remote Sales Negotiator Immediate Start
    19 days ago
    £13.9 hourly
    Full-time
    London

    Location: Remote Contract Type: Full-time (30 day initial contract) Hours: 9:00 AM - 6:00 PM (Monday - Friday) Pay: £13.90 per hour (Overtime at 1.5x Saturday 1.5x Sunday 2x) Start Date: Immediate About the Role We are hiring for a Lettings Negotiator role on behalf of our client, a UK-based lettings company helping landlords find the right tenants and supporting renters in securing their ideal homes. This is a full-time remote role, ideal for confident communicators who enjoy helping people and are ready to start immediately. Role Overview As a Lettings Negotiator you will speak with potential tenants who have expressed interest in properties. You’ll guide them through the process, answer questions, and share relevant details clearly and professionally. No prior experience is required as full training will be provided. Key Responsibilities • Speak with prospective tenants by phone and email, • Share property details and answer questions about listings, • Guide applicants through the lettings process in a friendly and professional manner, • Understand each applicant’s situation and needs, • Record key details in spreadsheets and assess suitability, • Communicate relevant information to internal teams, • Represent our client with clarity and professionalism at all times What We Are Looking For • Friendly, professional, and confident phone manner, • Clear and polite written and verbal communication, • Good listener with thoughtful assessment skills, • Comfortable using spreadsheets and keeping accurate notes, • Self-motivated and reliable in a remote work setting, • Eager to help people and deliver positive experiences What You Need • Access to a computer or laptop with reliable internet, • A quiet space to work from home, • Professional phone and email manner, • Availability to start immediately and complete the full 30 day contract, • Willingness to follow training and company processes Pay and Benefits • £13.90 per hour, • Time and a half for overtime and Saturdays, • Double pay on Sundays, • Paid training and onboarding provided, • Possibility of contract extension based on performance Working Hours • Core hours are Monday to Friday, 9am to 6pm, • Some shifts may go beyond 6pm with overtime pay, • All work is fully remote from your own home How to Apply If you are confident, communicative, and ready to help people, we’d love to hear from you.

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    No experience
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  • Sales Intern
    Sales Intern
    1 month ago
    £500–£3000 monthly
    Full-time
    London

    About us Ackroyd Legal is an international law firm with its headquarters based in City of London. We are one of the fastest-growing law firms in the UK and are looking to recruit a highly ambitious Legal Sales Executive who is hungry to succeed and will match to our growth ambitions. We have an exciting year coming up with many opportunities to really make a name for yourself in one of the most respected industries in the world. Job spec Job Type: Full-time You will be focusing on the property sector, helping people purchase or sell their homes while building relationships with key property investors, development companies and housing associations. This is a telesales based role that will give hands-on experience in a fast-paced environment with many incentives on offer. You will be working with a young and driven team looking to make a real difference in the property market. The role will more closely involve having conversations with people that are ready to use a solicitor for their property transactions. There will be no cold calling involved as every single potential client has expressed an interest to use our legal service and you will be responsible for pushing them over the line. The right person for this role will maintain a professional attitude at all times and full ongoing training will be provided. About you • Experience working in sales and understanding the conveyancing process is desirable, but not essential, • Answering inbound telesales enquiries and managing outbound new business, • Track record of closing deals and showing success in similar roles, • Confident, dynamic and an outside-of-the-box thinker, • A self-starter with a positive can-do attitude and a true hunger for success, • Understands the sales cycle and structure, • Excellent English communication skills, • Ability to work as part of a driven team Progression opportunities There will be plenty of opportunities to grow within your role and beyond. We are looking for the right person to progress into management within 2 years as the firm will undergo a number of positive changes and key partnership additions. The culture Many of our employees consider Ackroyd Legal as a fun and vibrant place to work. Our growth is aggressive and as such you will be part of a team that will be thinking on their feet and adapting smartly to changes and new opportunities. We do not operate as a typical law firm and as such have become a magnet for young and energetic lawyers looking to make a difference. We regularly arrange company wide incentives, staff outings and action packed activities evenings for all employees to attend. Hours Monday to Friday, 9:00am to 17:30pm Location Aldgate, City of London HOW TO APPLY If this sounds like you, please send your CV for consideration

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  • Business Sales Executives
    Business Sales Executives
    1 month ago
    £29000–£34000 yearly
    Full-time
    London

    Company Overview The Gentlewench Ltd is a London-based private limited company established in 2018 and specialising in the retail and wholesale of clothing, footwear and curated designer lifestyle products. With a boutique presence in central London and an e-commerce platform, the company offers a carefully selected range of fashion and homeware brands that balance refined design with expressive flair. Gentlewench aims to provide exceptional shopping experiences both in-store and online, blending aesthetic creativity with commercial growth. Key Responsibilities Develop and implement sales initiatives targeting Chinese-speaking customers across digital and in-store channels, using CRM insights and tailored strategies to drive revenue and support the company’s commercial goals. Plan and manage campaigns on WeChat, Xiaohongshu, and Weibo, ensuring content and promotions engage customers, convert leads into sales, and help achieve overall commercial targets. Work with internal and external teams to optimise customer communications, analyse performance metrics, improve conversion rates, and support both short-term sales and long-term customer retention. Provide excellent customer service online and in-store, assisting purchasing decisions, resolving enquiries, processing transactions accurately, and contributing to individual and team sales targets. Support daily sales operations by managing stock, maintaining inventory records, keeping the store and back-of-house organised, and ensuring visual merchandising standards are met. What We Offer Competitive salary of £29,000–£34,000 per annum. Central London location. Supportive and collaborative working environment. Opportunity to develop sales and commercial skills. Staff discount and performance-related incentives.

    Immediate start!
    No experience
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