Job Summary We are seeking a dedicated and enthusiastic Server to join our dynamic team in a fast-paced environment in a boutique hotel in East Putney. The ideal candidate will possess a passion for hospitality and demonstrate exceptional guest service skills. As a Server, you will be responsible for providing an outstanding dining experience by taking orders, serving food and beverages, coordinating with chefs and ensuring customer satisfaction throughout their breakfast. Responsibilities Greet guests warmly and provide them with menus Take food and drink orders accurately and promptly Upsell menu items to enhance the dining experience Ensure food safety standards are met during food preparation and service Serve food and beverages in a timely manner while maintaining high presentation standards Respond to guest inquiries and resolve any issues or complaints efficiently Collaborate with kitchen staff to ensure smooth service flow Maintain cleanliness of the dining area, including tables, chairs, and utensils Assist in training new staff members as needed Skills Previous experience in a hotel or hospitality setting is preferred Strong knowledge of food safety practices Ability to upsell menu items effectively Basic culinary skills for food preparation tasks Excellent time management skills to handle multiple tables efficiently Proficient in basic maths for handling bills and payments Outstanding guest service skills with a friendly disposition Familiarity with kitchen operations and teamwork Job Types: Full-time, Zero hours contract
Full time contract 35-48 hours per week About Duck and Rice 'An eclectic pub in Battersea Power Station with a world-class Chinese kitchen' We do what we do best, serving up game-changing dim sum, mouth-watering Cantonese cuisine and an eponymous dish that attracts connoisseurs from around the world. We are looking for Commis Waiters to join our Duck and Rice Team. The Role The Commis Waiter primary role is to act as a seamless connection between floor and kitchen. The Commis Waiter ensures all necessary conditions are met for the Waiters to serve the table, whilst being responsible for an immaculate waiter station and floor at all times. They provide support and assistance as and when needed, even before it is requested, and may assist with table service. Supporting the smooth running of service, the performance of the Commis Waiter ensures a flawless, undisrupted unity of service for each guest. Skills and Experience requirement for Commis: The ideal candidate will have at least one year experience working as a Food Runner, in a well-established restaurant, private members club or comparable establishment. He/she will have refined skills in all aspects of table service and maintenance, as well as developed food and wine knowledge. Asian cuisine knowledge is desirable but not essential as full training will be provided. Salary and Company Benefits Up to £13.00 per hour (depending on experience) + a generous share of credit card and cash tips Free staff meals prepared daily by our very own accomplished chefs Personal training and development programme 30% food and beverage discounts throughout the company worldwide Staff room facilities including a lounge area Only candidates with the legal right to work in the UK are eligible to apply