Maintenance Supervisor
2 days ago
Croydon
Company Description The Quarters by Bravo offers the best value short to medium stay option in London, with high-specification and thoughtfully designed suites located in convenient locations with exceptional transport links. Our expert on-site management team ensures a seamless experience for our guests throughout their stay. The Maintenance Supervisor, based in Croydon, works on-site Monday to Friday from 09:00 to 17:00, with availability for emergencies. This role reports directly to the Head of Maintenance and the General Manager. Experience & Skills – Essential • Proven experience in domestic repairs or general residential construction, particularly in plumbing, electrical, or carpentry trades, • Strong verbal and written communication skills in English, • Friendly, professional, and helpful attitude with excellent interpersonal skills, • Reliable team player with a positive mindset and ability to work independently, • Skilled in identifying cost-effective repair solutions, • Experience overseeing contractors and suppliers, • Highly organized with strong multitasking and prioritisation abilities Knowledge & Qualifications • A recognised trade qualification, Building Crafts Operative Certificate, City and Guilds or NVQ relevant to undertaking repairs and maintenance in a residential building is expected, • A reasonable level of general education with demonstrable written and numerical skills. Preferably a minimum of education to O’ Level / GCSE level or equivalent, • Knowledge of H&S requirements on site and/or qualifications relating to H&S Key Role Responsibilities • Work collaboratively within a friendly, supportive team to maintain high standards of cleanliness, safety, and maintenance across the property., • Communicate effectively with residents, colleagues, and contractors, ensuring clear understanding and timely responses., • Monitor and manage maintenance tasks via Basecamp, ensuring timely completion and quality standards, while keeping tenants informed as needed., • Maintain accurate records of all maintenance activities in line with The Quarters’ policies and procedures., • Oversee and coordinate and accompany contractors and suppliers for minor works, ensuring compliance with RAMS and Permits to Work., • Manage and update statutory testing records in the Pyramid platform, with support from the Head of Maintenance as needed., • Conduct emergency lighting inspections, weekly fire alarm tests, fire evacuation drills and PAT testing., • Follow all company safety procedures and safe systems of work., • Report incidents and accidents to the GM and document them using the H&S platform (Pyramid)., • Review and update site risk assessments in collaboration with the GM using the H&S and Fire Safety platform., • Address health and safety concerns promptly and appropriately., • Supervise and maintain external grounds, ensuring cleanliness, safety, and order., • Ensure adequate stock levels of supplies and plan for replenishment., • Respond to emergency maintenance issues outside of office hours when required., • Perform a wide range of repair and maintenance tasks, including plumbing, carpentry, painting, lighting, and statutory testing., • Conduct regular inspections of communal areas, refuse, and recycling facilities, completing daily/weekly checklists.