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Join Superdrug Head Office Make a Real Difference Every Day! Insurance ManagerLocation: Head Office, East CroydonHours: 37.5 | 9.00am5.30pm Hybrid working available depending on role responsibilities, with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station.Salary: CompetitiveWhy Superdrug?Passionate about Beauty and Health? Want to be part of an innovative, trend-setting retailer? Our vibrant Head Office, based by East Croydon Station, is a fantastic environment filled with hundreds of brilliant personalities.Were a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health and beauty, loved by our customers for value, choice, friendly advice, service and fun.Our success comes from our people they make the difference. Were all about personality, we have fun, and we work hard to deliver That Superdrug Feeling.Heres the exciting bit… A day includes:As Insurance Manager, you will ensure Superdrug, Savers and The Perfume Shop are appropriately insured against all risks and exposures, working closely with UK and global brokers.You will oversee the Groups insurance arrangements, manage brokers and third-party loss adjusters, provide insurance advice across the business and lead the annual Group insurance renewal for presentation to the Board.You will also manage complex losses, recover money owed through store-level property losses and make informed liability decisions relating to personal injury and motor claims.Key Responsibilities:Manage product liability, employer liability and public liability personal injury claims, liaising with stores, insurers and solicitors.Investigate claims and obtain the necessary documentation to support decisions on whether liability should be admitted or denied.Review the Groups property losses and provide cost information to third-party insurers to maximise recoveries.Ensure solicitors correspondence and court claim forms are handled within the required legal deadlines.Manage property claims and demonstrate third-party negligence to recover losses for the business.Handle motor claims and work with insurers to support effective risk-management solutions.Attend regular meetings with solicitors, brokers and insurers to ensure appropriate processes, documentation and risk-management systems are in place.Keep up to date with changes to legislation and relevant court cases that may affect insurance and safety across the business.Review invoices through Bottomline to ensure payments are correct, not duplicated and allocated to the correct cost centre.Act as the main point of contact for UK and global broker queries.Advise departments on insurance implications and ensure suppliers hold adequate insurance cover.Maintain the insurance property portfolio across all Group businesses to ensure every property remains appropriately covered.Produce insurance data and reports for internal stakeholders when required.Work with and line manage the Insurance and Safety Adviser.This job is a good fit for you if you:Enjoy working in a fast-paced retail Head Office environment.Have excellent organisational and communication skills.Demonstrate strong attention to detail.Can work to deadlines and confidently prioritise a busy workload.Are comfortable following established processes while also using your own initiative.Are flexible, adaptable and enjoy working collaboratively as part of a team.What youll need:A good understanding of personal injury, property and motor claims legislation and processes.Knowledge of health and safety legislation.Excellent IT skills, particularly Microsoft Word, Excel and PowerPoint.Confidence communicating with and meeting new people, with a positive and energetic approach.The ability to manage competing priorities and make well-informed decisions.Previous line-management or people-management experience.A relevant insurance qualification or professional accreditation would be desirable.Heres whats in it for you:33 days holiday, rising to 38 days with length of service, inclusive of bank holidays.2 staff discount codes for yourself and a family member or friend.30% discount on Superdrug Own Brand products, both in store and online.Hybrid working, with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station.Company pension matching and bonus.Access to Stream, a money-management app that gives you access to a percentage of your pay as you earn it.Being part of more! We are part of a group that works closely with Savers, The Perfume Shop and Three UK.We are part of A.S. Watson Group, the worlds largest international health and beauty retailer, with over 15,700 stores in 25 markets!Unrivalled Learning and Development programmes.Enhanced maternity, shared parental and adoption leave, company sick pay and pregnancy-loss support.Come and be part of something special!For information on how we manage and store your data, please visit: https://privacy-policy/

Are you looking to benefit from a new career in Project Management? \n If you are organised, competent, dependable and can communicate well and motivate those around you; you could have a truly rewarding future as a Project Manager. \n We specialise in placing candidates within the project sector using our career progression and placement program. \n Please note this career program is designed for entry level individuals with limited or no experience, so please do not apply if you are already an experience project worker as we will be looking primarily at entry level roles. \n Qualified Project Managers can easily earn between £450-£1,000 per day working on contracted positions and average salaries for lower level and entry level positions are also extremely lucrative and in high demand. \n Below are current average salaries in the sector for lower-level positions and fully trained Project Managers: \n\n • Project Administrator - £26,000\n, • Project Coordinator - £33,000\n, • Junior Project Manager - £36,500\n, • PRINCE2 Project Manager - £61,500\n, • Senior Project Manager - £70,000\n\n Using our experience in providing project management training online and through our expert recruitment consultants, we can provide a seamless journey and often fast-tracked route into a new career in the Project Management sector. \n The courses in the package have been identified by our recruitment partners as industry standards for the UK and European project sector. \n Skills shortages across all sectors are increasing the demand for qualified, entry-level career seekers and career changers. \n Whether you are working full-time, part-time or are unemployed, this job and recruitment package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks. Your job and career goals are completed in 4 easy steps listed below. \n Step 1 - APM (Association for Project Management) Qualification \n The first step is completing the APM Project Fundamentals Qualification (PFQ) \n This professional industry-recognised qualification teaches you the fundamental principles of the project profession. The APM are the only chartered project management group in the world. \n Study time for the qualification is approximately 20 hours and qualification achieved by completing a 1-hour multiple choice exam. \n The course is provided online and comes complete with exam simulators and revision tools. \n You will be provided with access to a 1hour online revision workshop prior to sitting your exam. \n This qualification will set you on a route to becoming a Chartered Project Professional with additional study and experience. \n Step 2 - PRINCE2 Foundation \n PRINCE2 is the most recognised methodology used by Project Managers worldwide and therefore an essential qualification for anybody looking to work in Project Management. \n It is a process driven methodology and often referred to as a waterfall methodology. \n Study time is approximately 15-20 hours and qualification obtained through a 1-hour multiple choice exam. \n The course is provided online and comes complete with exam simulators and revision tools. \n You will be provided with access to a 1-hour online revision workshop prior to sitting your exam. \n Step 3 - Project Management Simulation \n With our exclusive online Simulated Project Assignment, you will have the opportunity to make your way through a simulated project which shadows a project manager. \n These projects and scenarios are based on real world project and scenarios. \n Once completed, our tutor will grade your work and issue a certificate of completion. \n Step 4 - Recruitment Support \n Now you are qualified for an entry level project management position our recruitment support team will now begin collaborating with you to help you secure your first role in the project management sector. \n We have been helping candidates start and build careers in the project management industry since 2007 and have a 4.9 Trustscore on Trustpilot. \n Our Recruitment Support team will help you work through job applications, interviews and provide you with a full cv review based around your new qualification and written to maximise your chances of obtaining a role in the project management sector. \n They will provide you with guidance as to which roles our most suitable for you as an entry level project sector worker aiming to become a project manager. This will include mock job interviews as well as any help you feel you need. \n Our money back guarantee \n If after 1 year of passing your formal qualifications, we have been unable to help you secure a role, we will refund your study fees minus the cost of the exams. \n However, we are normally able to help candidates find their first role within 6 months of qualifying and for locations based close to major cities this is often reduced to less than 3 months. \n Check our testimonials from the hundreds of candidates we have already helped. \n What Now? \n To accommodate candidates, the training element of the package is available on finance terms of up to 1 year. This enables you to get qualified and start in your new role without having to fund all the training costs up front. \n Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step towards your Project Management career aspirations. \n We look forward to receiving your new application and putting you on the pathway to a new and financially rewarding career in project management.

Are you looking to benefit from a new career in Data Analysis? \n If you are detail orientated, perceptive, organised, competent, analytical and can communicate well with those around you; you could have a truly rewarding future as a Data Analyst \n We do this using our specialised Data Analyst career programme which looks to assist and place qualified candidates into a career pathway in Data Analysis. \n Please note this career program is designed for entry level individuals with limited or no experience, so please do not apply if you are already an experience Data Analyst as we will be looking primarily at entry level roles. \n Demand for Data Analysts has grown 20% year on year with experienced analysts easily commanding salaries of £50k+. All business decisions rely on data to ensure correct business decisions are made and therefore the role of the data analyst in the new digital world has become essential for business owners. \n Below are current average salaries in the sector for lower-level positions and fully trained Data Analysts: \n\n • Junior Data Analyst - £30,000\n, • Data Analyst - £50,000\n, • Business Data Analyst - £67,500\n, • Data Analytics Analyst - £80,000\n, • Business Analysts - £60,000\n\n Using our experience in providing data analysis and business analysis training online and through our expert recruitment consultants, we can provide a seamless journey and often fast-tracked route into a new career in Data Analysis. \n The courses in the package have been identified by our recruitment partners as industry standards for the UK/European and International Data Analysis sector. \n Skills shortages across all sectors are increasing the demand for qualified, entry-level career seekers and career changers. \n Whether you are working full-time, part-time or are unemployed, this job and recruitment package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks. Your job and career goals are completed in 4 easy steps listed below. \n Step 1 - CompTIA Data+ Qualification \n The first step is completing the CompTIA Data+ Qualification accredited by CompTIA. \n This professional international industry-recognised qualification teaches you the essential skills of a Data Analyst. You will cover skills such as data mining, manipulating data, visualising data, and reporting on data. \n Study time for the qualification is approximately 30 hours and qualification is achieved by completing a 1-hour multiple choice exam. \n The course is provided online and comes complete with exam simulators and revision tools. \n You will be provided with access to a tutor and a 1-hour online revision workshop prior to sitting your exam. \n This qualification will set you on a route to becoming a data analyst. \n Step 2 - Data Administration Training \n Data is extracted using various method which are normally IT driven. \n Therefore, we will provide you with access to the following additional courses to ensure you are suitably employable as a data analyst. \n\n • Microsoft excel - to expert level.\n, • Learn SQL - the programming language used for extracting data from more complex databases.\n, • Learn Python 3 - Python 3 is a simple to use programming language used by many analysts.\n, • Learn Tableau - Tableu is a tool which analysts use to build visually appealing dashboards for complex data making it easier for stakeholders to comprehend.\n\n Study time for these courses is approximately 30-60 hours and qualification is achieved through completion of the course with no exam. \n Step 3 - Business Analysis Foundation \n Business Analysts and Data Analysts often work very closely together and indeed many Data Analysts become Business Analysts and vice versa. \n Adding a Business Analyst Foundation certificate will make you much more employable and enable you to cross over into business analyst roles and hybrid roles. Business Analysis Foundation accredited by the BCS (The British Computer Society also known as the Chartered Institute of IT). \n Study time for this course is approximately 15 hours and qualification is achieved through an online BCS exam. \n Step 4 - Recruitment Support \n Now you are qualified for an entry level data analyst position our recruitment support team will now begin collaborating with you to help you secure your first a suitable role based on your new qualifications and any other experience you may have. \n We have been helping candidates start and build careers in the project management industry since 2007 and have a 4.8 Trustscore on Trustpilot. \n Our Recruitment Support team will help you work through job applications, interviews and provide you with a full cv review based around your new qualification and written to maximise your chances of obtaining a role in the project management sector. \n They will provide you with guidance as to which roles our most suitable for you as an entry level project sector worker aiming to become a project manager. This will include mock job interviews as well as any help you feel you need. \n Our money back guarantee \n If after 1 year of passing your formal qualifications, we have been unable to help you secure a role, we will refund your study fees minus the cost of the exams. \n However, we are normally able to help candidates find their first role within 6 months of qualifying and for locations based close to major cities this is often reduced to less than 3 months. \n Check our testimonials from the hundreds of candidates we have already helped. \n What Now? \n To accommodate candidates, the training element of the package is available on finance terms of up to 1 year. This enables you to get qualified and start in your new role without having to fund all the training costs up front. \n Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step towards your Data Analyst Career aspirations.

Your new companyA forward-thinking London local authority is seeking an experienced Disrepair Surveyor to join its Housing Directorate. With a strong commitment to delivering safe, high-quality homes and improving outcomes for residents, the organisation is undertaking an ambitious transformation programme across its housing services. Your new roleAs Disrepair Surveyor, you will play a key role in supporting the delivery of high-quality disrepair services across the borough. Working closely with the Disrepair Manager and wider housing teams, you will deliver technical surveying expertise, manage complex cases and ensure works are completed to a high standard.This is a field-based role, involving regular site visits across the borough, diagnosing repairs, managing contractors and ensuring timely and compliant service delivery.Key responsibilities include:> Leading on the diagnosis and resolution of disrepair cases, including legal and complex works> Producing and managing Scott Schedules and supporting legal processes where required> Undertaking site inspections, post-inspections and quality assurance checks> Managing contractors to ensure timely delivery, quality and value for money> Monitoring and reporting on performance, risk and service delivery outcomes> Ensuring compliance with health & safety, CDM regulations and building safety requirements> Supporting customers through complex cases, ensuring a high standard of customer service> Working collaboratively with internal teams, including tenancy, legal and repairs servicesContributing to service improvements and performance optimisationYou will play a key role in delivering a proactive, customer-focused disrepair service while ensuring compliance and mitigating risk.What you'll need to succeedTo be successful in this role, you will bring:> Strong experience in housing disrepair surveying within the public sector> Proven ability to diagnose building defects and deliver effective remedial solutions> Experience managing contractors, work orders and post-inspections> Knowledge of housing legislation, disrepair processes and health & safety requirements> Ability to manage a high-volume, fast-paced workload across multiple sites> Strong communication and stakeholder engagement skills> A customer-focused, pragmatic approach to problem-solving> Relevant building/construction qualification or equivalent experience> Full UK driving licence and access to a vehicle for business useWhat you'll get in return> £50,085 to £52194 per annum> Up to 31 days annual leave, plus bank holidays, with the option to purchase up to 10 additional days> Opportunity to shape the future of housing asset management and repairs services in a major London borough> A key role within a high-impact transformation programme> Collaborative and supportive working environment> Competitive local government benefits package, including access to the Local Government Pension Scheme - a market-leading defined benefit > Scheme with circa 20%+ employer contribution> Flexible working opportunitiesWhat you need to do nowThis campaign is being managed exclusively by Hays. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. For a confidential discussion or if you have any questions, please contact me directly using my Hays contact details. \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

\n • Business: emap\n, • Brands: Property Week, AV magazine, Electronics Weekly, PTQ, Decarbonisation Technologies, Independent Retail News, DFNI Frontier, Motor Trader, Packaging News, Money Marketing, Mortgage Strategy, and Headline money.\n, • Base Location: East Croydon\n, • Employment Type: Full time, Permanent/ Hybrid\n, • Salary: £Competitive DOE + 35% Bonus\n\n \n Overall, Purpose of the Role: \n One of the most exciting roles in media and events is now available. Reporting to the Managing Director of Emap’s Emerald Division your role is to increase profits by producing, managing, and driving the growth of our events portfolio. You will be concerned with event creation, but will also have the events logistics, events marketing (Emerald), and delegate sales teams reporting to you. The brand commercial teams operate sponsorship sales, but you should be comfortable contributing to this and working in a ‘matrix’ environment. \n The role involves content and project management of a growing portfolio of events. Currently these are predominately conferences and awards, and in keeping with the pace of innovation in the events space, the Group Event Director will be a driving force behind diversifying into new events formats for an exceptional event experience. We deliver outstanding events for delegates and sponsors alike, at the same time delivering commercial success. The role of the Event Director is to bring together the team behind their vision and ensure full alignment between the quality of our events and commercial imperatives. \n \n Emap/Metropolis \n Emap is the business-to-business publishing division of Metropolis International, one of the leading media companies in the UK. You will be the Group Event Director of two of our five divisions, providing the events for some of the most interesting brands in business media. \n \n Key responsibilities: \n\n • Management of P+L for all events.\n, • Ownership of event research, validation, creative and production elements of both existing and new events.\n, • Team management.\n, • Strategic planning and vision for the future, understanding market trends, evaluating long term commercial potential, and reinforcing brand values.\n, • Part of wider Emerald division executive team managing across our business, the business revenues come from subscriptions, events, marketing solutions, and lead generation.\n\n \n Candidate profile \n\n • Ideally has worked in a media brand business, with multiple events, although we would be interested in candidates from pure-play events businesses. Your journey to Group Event Director could have come from any of the content, marketing, sales, or operations disciplines.\n, • Has launched events themselves and can demonstrate good experience of what it takes to make exceptional events happen.\n, • Excellent communicator with exceptional negotiation and influencing skills.\n, • Ability to lead a high performing team in a fast-paced environment, while working closely with others in a matrix environment.\n, • A proven track record of successfully developing individuals through first rate coaching and leadership.\n, • A problem solver who moves with pace and purpose.\n\n \n Core competencies: \n\n • Planning & organization.\n, • Setting content strategy, the vision, content direction, including new formats and features.\n, • Idea generation.\n, • Relationship building.\n, • Cost management.\n, • Ability to work at pace.\n, • Experience of coaching.\n, • Building a high performing team.\n\n \n Personal Attributes: \n\n • Professional and well- presented.\n, • Proven record of experience as an Event Director.\n, • Polite and articulate.\n, • Positive and enthusiastic attitude.\n, • Strong interpersonal skills.\n, • Strong drive and determination to succeed.\n, • Competitive and results oriented.\n, • Takes proactive approach to self – development, must demonstrate an interest in technological development.\n, • Initiative- taking and competitive nature.\n, • Appreciation of wider business strategies within EMAP and across the group.\n, • Problem solver\n\n \n The Brands you will be working with: \n \n Property Week: \n Property Week is the leading news magazine and digital news and intelligence service in the commercial and residential property market. Its audience of over 400,000 developers, agents, architects, lawyers, investors, occupiers, and suppliers such as prop tech companies rely on its high-quality news, analysis, and insight every day. Property Week currently has eleven events per year. \n \n AV Magazine \n The brand of choice for everyone involved in professional AV market. Its award scheme is the industry event of the year, with professionals from all over the world travelling to it. \n \n Electronics Weekly \n Over 150,000 design engineers worldwide look for the latest product and trend news in Electronics Weekly, its lead generation events are well known for their success. \n \n PTQ/ Decarbonisation Technologies \n Petroleum technology quarterly and its website ,Digital Refining, are a treasure trove of whitepapers and technology articles for the refining industry, its sister brand Decarbonisation Technologies works with industry to show the way to sustainable fuels and energy. Events take place in India. \n \n Motor Trader \n The most famous brand for everyone involved in the Automotive trade. It has five influential leading events per year. \n \n Independent Retail News (IRN) \n Thousands of retailers rely on IRN for product development and legal news, its award scheme brings independent outlets, multiples, and suppliers together. \n \n Duty Free News International (DFNI) \n A truly international brand reporting on the international duty-free industry, its events take place in Singapore, Barcelona, and Cannes. \n \n Packaging News \n Packaging News reports on developments across the packaging industry, it is famous for its leading position regarding sustainability in packaging, with a major conference and awards scheme in this sector. \n \n Quality Food Awards \n A year long programme, awarding hundreds of quality marks for food in the UK and Ireland. \n \n Money Marketing \n Money Marketing is a leading B2B publishing brand for UK financial advisers operating in a highly regulated environment. We currently have two conferences and a leading Awards gala dinner each year. \n \n Mortgage Strategy \n Mortgage Strategy is a leading B2B publishing brand for UK mortgage intermediaries and their suppliers. We currently have one annual conference and two leading Award gala dinners. \n \n Headline money \n Headlinemoney is a digital platform for UK financial journalists and financial services press teams and PR consultants. We currently operate the only dedicated awards to financial journalists. \n N.B. The role profile identifies the key responsibilities and competencies required in the role. It is not an exhaustive list of tasks that need to be completed. The Company reserves the right to amend the role profile as the role develops with the business. \n \n What we offer \n \n Learning & Development: \n At emap, we believe that employee learning and development are the key drivers of our success. To ensure continuous growth and meet the ever-changing demands of the workplace, we provide an environment that fosters continuous development for our employees. \n Our employees are encouraged to identify their areas of personal and professional development aligned with our strategic areas, including management development, health, safety & wellbeing, sales, event management, marketing strategy, editorial, and information technology. We have a structured framework designed to help equip our employees with the necessary knowledge, skills, and behaviours to excel in their job roles, contributing to achieving our organisational objectives. \n To support our employees’ career development, we have designed specialised programs, as well as other stand-alone role-specific and generic courses, under the emap academy. \n \n Benefits: emap is part of Metropolis Group. Together we are committed to providing a happy and healthy place to work, so we offer fantastic benefits and perks to our employees. \n\n • 25 days of annual leave, with the option to buy or sell additional days.\n, • One additional day of annual leave per year- Celebration Day.\n, • Health plan\n, • Life assurance\n, • Private virtual GP access\n, • Seasonal flu jabs available at the office.\n, • Continuous learning & development opportunities.\n, • In-house Excellence Awards and other innovation projects.\n, • Cycle-to-work scheme\n, • Discounted gym memberships\n, • Retail discount vouchers\n, • Rail season ticket loans\n, • Pension scheme\n, • One paid volunteer day per year\n, • Annual Summer & Winter Celebrations\n, • Work from home during August\n, • Income protection and more\n\n \n Privacy: Metropolis Group respects the privacy of every person for whom we have personal data. We comply with data protection legislation such as the Data Protection Act 1998 and the General Data Protection Regulation which regulates the processing of data and ensures that your data is processed fairly and lawfully, is kept secure and only that data necessary for any processing is kept. You can see our privacy policy at www.metropolis.co.uk/privacy. \n \n Diversity and Inclusion: We are an equal opportunity employer and value diversity and inclusion. All applicants will be considered for employment without attention to race, age, religion or belief, pregnancy and maternity, marriage and civil partnership, sex, sexual orientation, gender identity, national origin, or disability status. \n \n How to apply: Please submit your CV and covering letter. Due to the volume of applications, we receive, we are unable to give individual feedback at the application stage, however if you are successfully shortlisted, you will be contacted within 10 working days of your application.

🌟Join Superdrug Head Office- Make a Real Difference Every Day!🌟 📍Location: 🕒Hours: 37.5 | 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station. 💷Salary: Competitive 🎉Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities. We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun. Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling. 📅Here's the exciting bit… A day includes: We have an exciting opportunity for an experienced and exceptional Buyer to join our close-knit team based in our fabulous new offices right by East Croydon station as a Buyer for Expert Skincare and International Beauty Skin & Cosmetics, reporting into the Senior Buyer for Skincare. We are looking for a candidate who is passionate, driven and committed to a long term career in retail. The role has the responsibility of in seeking new brand and beauty category opportunities as well as creating and maintaining strong supplier partnerships, which will include identifying emerging trends and exclusive opportunities that will differentiate Superdrug from competitors and position the business as a destination for global beauty. You will lead the product selection, as well prepare for weekly trade meetings and attending brand meetings. The role will also include project management of our market leading fixtures, coordinating supplier partners and our internal teams to ensure that education and kit is optimised for range reviews and updates. A proven background in buying is key to this role, as well as a strong understanding of the market. You will have experience buying brands, with a creative eye and an awareness of current retail trends. Strong commercial acumen, and superb Excel skills are key to this role, as well as the ability to work independently, efficiently and with initiative. 📝Key Responsibilities: Develop implement and deliver category plans including range reviews, promotions, pricing and stock that are consistent with overall commercial strategy and financial objectives. Collaborate with the Marketing team to develop and implement marketing promotion plans and strategies that are relevant to category; adhere to legislation and brand guidelines; and clearly and effectively communicate with the customer, driving footfall and profitable sales. Review and evaluate the effectiveness of promotions, taking appropriate action where necessary, and sharing best practice with peers and other stakeholders. Working in partnership with the Merchandising team, agree merchandising strategy that drives and delvers right range in the right store; ensuring availability in store; and control of slow moving stock. Identify and implement new product opportunities that are competitively priced, commercially viable and meet customer needs, driving sales and profitability. Manage and review pricing, ensuring pricing that is competitive and maximises profitability. Operate within Company pricing strategy. Working in conjunction with Supply Chain team, ensure base sales and promotional forecasts are adhered to, whilst maintaining in-store availability to meet the customers needs. Develop effective internal working relationships with cross functional team members to support and enhance category objectives and performance Develop build and maintain effective external relationships to enhance the Superdrug proposition and meet customer needs. Adopt appropriate negotiation strategies to attain the best terms for the category and the business. Category expert – utilise and continually develop knowledge in category products, competitors and market activity to deliver increased category performance objectives. What you’ll need to succeed • Minimum 3 years’ experience as a buyer in a retail environment, • Strong analytical and numerical skills, • Very strong commercial awareness, problem-solving skills and proactivity, • Proven negotiation skills., • Decisive and able to work in a fast-paced environment, • Strong communication, team working and organizational skills., • Ability to prioritize and delegate while managing deadlines, • Practice excellent time management skills and ability to cope under pressure and display resilience Positive can-do attitude and growth mindset Generates detailed customer focused initiatives, in line with the Commercial strategy and supports with execution. Listens to the customer and implements new ideas and ways of working which are designed to improve service considering both Online and Offline. Ensures the team priorities actions which delight the customer/team member Customer Focus: Be the voice of customers and orchestrate the organisation to live the brand purpose and inspire a customer-first culture to build customer love in every touchpoint of our online and offline platform Establishes strong relationships at all levels Can manage tough/complex messages with all stakeholders Role model collaboration to the team to exceed goals Positive attitude towards feedback, uses this to generate initiatives to meet/exceed expectations, and shares feedback in a meaningful way Effectively manages their team by playing to strengths and proactively addressing its opportunities. Ensuring everyone wellbeing & diversity is considered and celebrated Feels empowered to challenge across different career bands and roles. Supporting other team members in shaping their work to do so Proactively keeps up to date with market and consumer trends in their specialism and feeds this into department strategy Uses data and insights to challenges the status quo to keep us ahead of the competition Uses data to inform and generate new ideas and make decisions to improve on future plans. Tech & AI : Helping your team understand when to use AI, when to rely on human judgment, and how to combine both Tech & AI Rethinking how work gets done - Actively shifting work from repetitive tasks to higher-value activities as AI takes on routine work Tech & AI Role modelling behaviours to encourage confidence with AI. Actively developing your ability to use AI effectively and think critically about outputs Tech & AI Strengthen Human Touch - Keeping the human element strong: Balancing AI efficiency with human coaching, empathy, and team cohesion 💡Here's what's in it for you: • 33 days holiday rising to 38 days with length of service (inclusive of bank holidays), • 2 staff discount codes for yourself and a family member or friend, • 30% discount on Superdrug Own Brand Products both in store and online, • Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station, • Company pension matching and bonus, • We offer Stream - a money management app that gives you access to a percentage of your pay as you earn it, • Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK, • We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!, • Unrivalled Learning and Development programmes, • Enhanced maternity/shared parental/adoption leave, company sick pay and pregnancy loss and support, • Come and be part of something special! 🔒 For information on how we manage and store your data please go to https://www.superdrug.jobs/privacy-policy/

Job Title: Repairs Customer Resolution Officer Location: Croydon - Hybrid working - 3 days office per week (Tuesday compulsory) Hourly rate: £18.92 PAYE / £25.03 Umbrella Contract Length: 3-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start We are seeking a proactive and customer-focused Repairs Customer Resolution Officer to join our Property Services team. In this key role, you will help ensure residents receive an excellent repairs and maintenance service by managing complex repairs cases, supporting complaint resolution, and acting as a vital link between customers, contractors, and internal teams. Working within a fast-paced housing environment, you will investigate and manage repairs and disrepair cases, coordinate stakeholders, monitor contractor performance, and ensure customer issues are resolved efficiently and professionally. Key Responsibilities Manage complex repairs and disrepair case investigations from initial enquiry through to resolution. Provide high-quality customer service and case management support. Liaise with residents, contractors, surveyors, tenancy teams, and other stakeholders to ensure timely completion of repairs. Investigate, manage, and resolve customer complaints in line with policy and service standards. Monitor and track outstanding repairs and works orders to ensure service level agreements are met. Analyse trends and performance data to support continuous service improvement. Ensure compliance with health and safety legislation and organisational policies. Review contractor performance, invoices, and valuations to ensure quality and value for money. About You We are looking for a motivated individual with a strong background in repairs, housing, and customer resolution. Essential Experience Experience working within responsive repairs, property maintenance, or social housing. Proven experience handling customer complaints and delivering successful complaint resolution. Experience working in a customer service-focused environment. Experience building effective relationships with contractors, customers, and internal stakeholders. Experience working within a fast-paced team environment. Experience using Microsoft Word and Excel.Essential Skills Strong knowledge of responsive repairs and property maintenance processes. Excellent customer service and communication skills. Ability to manage competing priorities and work under pressure. Strong problem-solving and decision-making skills. Ability to influence outcomes and drive repairs through to resolution. Good analytical and reporting capabilities. Strong IT skills and attention to detail. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Industrial Door Engineer – South London – Up to £21.00 Per Hour + Overtime Industrial Door Engineer Package Overview: £16.00 – £21.00 per hour + Overtime (Negotiable depending on experience) Full-Time, Permanent Monday to Friday Hours Area Covered: South London & the Surrounding Areas Company Overview – Industrial Door Engineer Our Client are currently looking for an Industrial Door Engineer to join their highly valued team on a Full-Time, Permanent basis. With many years’ experience in the industry, they’re entering another period of growth and are looking to expand their team due to customer demand. Industrial Door Engineer Role and Responsibilities: Installation, Service, Repair, Fault-finding & Maintenance of Industrial Doors such as; Roller Shutters, Sectional Doors, High Speed Doors, Loading Bay Equipment, Dock Levellers, Manual Doors, Fire Doors & More Field based role, covering a number of sites Working on a range of brands of manufacturer Take responsibility for the overall quality of the work delivered Carry out effective communication with customers at all times Ensure tasks are completed efficiently Providing support to team members where required Industrial Door Engineer Skills and Experience Required: A Full UK Driving Licence or equivalent (Essential) Ideally you will have at least 3 years’ experience working within the Industrial Door Industry (Not essential) Considering applicants with all or single discipline providing you are willing to train Knowledge of a range of manufacturers Desirable qualifications include: IPAF, CSCS/ ECS, SPA Passport, PASMA and/or City & Guilds A positive attitude and the ability to self-motivate is a must Benefits of this Industrial Door Engineer position include: Competitive hourly rate of up to £21.00 per hour (Negotiable depending on experience) Company vehicle & fuel card Plenty of overtime available if wanted Opportunity to earn more money via the on-call rota Annual leave provided Pension scheme On-going training opportunities * Travel Pay DON'T MISS OUT ON THIS GREAT OPPORTUNITY - APPLY NOW Get Staff acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers Please note that if you have not been contacted within 7 days, your application for this position has been unsuccessful. Industry Key Words: Industrial Doors, Roller Shutters, Sectional Doors, Overhead Doors, High-speed Doors, Fast-Action Doors, Loading Bays, Dock Levellers and Dock Shelters, Industrial Doors, Fire Doors, Rapid Roll Doors, Security Grilles, Shop Fronts, Security Shutters, Steel Doors, Up and Over Doors, PVC Curtains, Automated Entrance Doors, Strip Curtain Doors, Garage Doors, Scissor Doors, Hormann, BESAM, GEZE, Dorma, Tormax, Record, Label. Automatic Door, Aluminium Doors, Automatic Sliding Doors, Automatic Revolving Doors, Automatic Swing Doors, Bi-Parting Doors, Telescopic Sliding Doors, Double Doors, Single Fold Doors, Rotating Doors, Fire Doors, Garage Doors, High Speed Doors, Industrial Doors, Overhead Doors, Rapid Roll Doors, Roller Shutters, Sectional Doors, Security Grilles, Security Shutters, Shop Fronts, Steel Doors, Up and Over Doors, Folding Doors, Door Servicing, Door Installations, Door Repairs, ADSA Automatic Door Suppliers Association, BS 7858, BS EN16005, IPAF, CSCS, Entrance Control, DHF, Fabrication, Fabricators, ASSA, Abloy, Record, Geze, Dorma, Stanley, Tormax, Horton, Label, Hormann, Dormakaba, Besam

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