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Are you looking to benefit from a new career in Data Analysis? If you are detail orientated, perceptive, organised, competent, analytical and can communicate well with those around you; you could have a truly rewarding future as a Data Analyst We do this using our specialised Data Analyst career programme which looks to assist and place qualified candidates into a career pathway in Data Analysis. Please note this career program is designed for entry level individuals with limited or no experience, so please do not apply if you are already an experience Data Analyst as we will be looking primarily at entry level roles. Demand for Data Analysts has grown 20% year on year with experienced analysts easily commanding salaries of £50k+. All business decisions rely on data to ensure correct business decisions are made and therefore the role of the data analyst in the new digital world has become essential for business owners. Below are current average salaries in the sector for lower-level positions and fully trained Data Analysts: • Junior Data Analyst - £30,000, • Data Analyst - £50,000, • Business Data Analyst - £67,500, • Data Analytics Analyst - £80,000, • Business Analysts - £60,000 Using our experience in providing data analysis and business analysis training online and through our expert recruitment consultants, we can provide a seamless journey and often fast-tracked route into a new career in Data Analysis. The courses in the package have been identified by our recruitment partners as industry standards for the UK/European and International Data Analysis sector. Skills shortages across all sectors are increasing the demand for qualified, entry-level career seekers and career changers. Whether you are working full-time, part-time or are unemployed, this job and recruitment package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks. Your job and career goals are completed in 4 easy steps listed below. Step 1 - CompTIA Data+ Qualification The first step is completing the CompTIA Data+ Qualification accredited by CompTIA. This professional international industry-recognised qualification teaches you the essential skills of a Data Analyst. You will cover skills such as data mining, manipulating data, visualising data, and reporting on data. Study time for the qualification is approximately 30 hours and qualification is achieved by completing a 1-hour multiple choice exam. The course is provided online and comes complete with exam simulators and revision tools. You will be provided with access to a tutor and a 1-hour online revision workshop prior to sitting your exam. This qualification will set you on a route to becoming a data analyst. Step 2 - Data Administration Training Data is extracted using various method which are normally IT driven. Therefore, we will provide you with access to the following additional courses to ensure you are suitably employable as a data analyst. • Microsoft excel - to expert level., • Learn SQL - the programming language used for extracting data from more complex databases., • Learn Python 3 - Python 3 is a simple to use programming language used by many analysts., • Learn Tableau - Tableu is a tool which analysts use to build visually appealing dashboards for complex data making it easier for stakeholders to comprehend. Study time for these courses is approximately 30-60 hours and qualification is achieved through completion of the course with no exam. Step 3 - Business Analysis Foundation Business Analysts and Data Analysts often work very closely together and indeed many Data Analysts become Business Analysts and vice versa. Adding a Business Analyst Foundation certificate will make you much more employable and enable you to cross over into business analyst roles and hybrid roles. Business Analysis Foundation accredited by the BCS (The British Computer Society also known as the Chartered Institute of IT). Study time for this course is approximately 15 hours and qualification is achieved through an online BCS exam. Step 4 - Recruitment Support Now you are qualified for an entry level data analyst position our recruitment support team will now begin collaborating with you to help you secure your first a suitable role based on your new qualifications and any other experience you may have. We have been helping candidates start and build careers in the project management industry since 2007 and have a 4.8 Trustscore on Trustpilot. Our Recruitment Support team will help you work through job applications, interviews and provide you with a full cv review based around your new qualification and written to maximise your chances of obtaining a role in the project management sector. They will provide you with guidance as to which roles our most suitable for you as an entry level project sector worker aiming to become a project manager. This will include mock job interviews as well as any help you feel you need. Our money back guarantee If after 1 year of passing your formal qualifications, we have been unable to help you secure a role, we will refund your study fees minus the cost of the exams. However, we are normally able to help candidates find their first role within 6 months of qualifying and for locations based close to major cities this is often reduced to less than 3 months. Check our testimonials from the hundreds of candidates we have already helped. What Now? To accommodate candidates, the training element of the package is available on finance terms of up to 1 year. This enables you to get qualified and start in your new role without having to fund all the training costs up front. Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step towards your Data Analyst Career aspirations.

📍London or UK Remote | 💰£110,000 - £125,000 + | ✨ ⭐Our Design team We’re a team of 100+ designers, researchers, and brand experts led by Chief Design Officer Vuokko Aro. We’re on a mission to make money work for everyone. Product Design makes up almost half of our design disciplines, working in tight-knit squads alongside research, product, and engineering to solve real customer problems at scale. We design for the "magic moments" We’ve built a bank that feels human, not just functional. Our product is our personality. We blend research, empathy, and craft to turn everyday interactions into memorable experiences. Right now, we’re growing fast and looking for passionate designers to shape Monzo’s future and there’s a huge opportunity to make your mark. The Operations Collective is where we design how help and customer support works at Monzo. We think holistically about the experience of getting support as a customer, and how that connects to the systems, tools, and people behind the scenes. We’re focused on delivering effortless, tech-led support experiences that can scale as Monzo grows. That means understanding customer problems deeply, preventing support needs where possible, solving issues at their source within the product, and designing seamless journeys whether customers self-serve or speak to a customer support agent. AI and automation play a central role, empowering customers to resolve simpler issues independently, and equipping our operations teams with intelligent tools to handle more complex cases with confidence and speed. We design across the full ecosystem: customer journeys, internal platforms, routing, and the foundations that enable us to scale safely. There’s a real opportunity to shape how help works across Monzo, end to end. 🔑You’ll play a key role by... • Embedding the long-term design vision for support experiences at Monzo, shaping how customer-facing journeys, internal systems, and human service connect into one coherent ecosystem., • Leading large, end-to-end design initiatives across ambiguous problem spaces, spanning AI-enabled help experiences, internal tooling, and operational workflows., • Designing with a service mindset, understanding what happens beyond the interface and shaping the real-world impact of your design decisions., • Designing across touchpoints; from the app, to the phone, to human support., • Navigating tradeoffs and guiding strategic decisions in an opinionated way., • Coaching the other Ops Collective designers by helping them to embed the vision in their work, running design crits and supporting them to shape their work., • Continuing to raise the bar for design craft and product excellence at Monzo, ensuring your work is a benchmark for quality and innovation across the organisation and our industry., • Partnering with cross-functional leaders to define and execute product strategies that translate into actionable plans you help build and ship., • Proactively addressing systemic challenges, reducing complexity, and creating better conditions for teams to deliver impactful work., • Acting as a visible ambassador for Design, sharing your work and its impact across the company to maintain Design’s place at the heart of Monzo., • Mentoring and levelling up designers across the discipline, fostering a culture of growth, collaboration, and belonging. 🤩 We’d love to hear from you if… • You’re an expert in your craft, with deep expertise in a specific design discipline and strong foundational skills across all areas of product design., • You’re comfortable designing for AI and automation-enabled environments, and excited by the opportunities AI creates to rethink how services operate., • You have experience working on complex service ecosystems, where digital products connect to real-world operations, people, or logistics., • You’re passionate about improving how humans and technology work together, creating experiences that feel seamless to customers and empowering to the teams delivering support., • You have a proven track record of delivering high-impact design work that drives customer outcomes, influences company metrics, and achieves commercial goals., • You’ll have excellent visual, UI and interaction skills, and the ability to think through complex interaction design., • You thrive in ambiguity, leading teams to deliver in complex, fast-changing environments while maintaining a high bar for quality., • You’re a strategic thinker who can shape product direction across multiple areas and translate organisational goals into clear, actionable plans., • You’re a natural collaborator, skilled at working cross-functionally to improve ways of working and deliver greater value for customers and the business., • You’re passionate about growing and shaping the Design team, whether through hiring, onboarding, or creating resources that scale your impact across the organisation., • You’re pragmatic and proactive, always looking for ways to improve Design’s impact at Monzo while balancing the need to “get the job done”. 🙌What’s in it for you 💰£110,000 - £125,000 ✈️ We’ll help you relocate to the UK. ✅ We can sponsor your visa. 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). ⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚£1,000 learning budget each year to use on books, training courses and conferences. 🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! 🌈 The application journey has 3 key steps • 30-minute call with our Recruiter, Tom, • 1-hour craft interview where you’ll present a single case study to 2 members of our Design team., • 2 x 45-minute interviews covering Leadership & Values and Strategy & Impact. This process should take around 3-4 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. _. We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. #LI-TR1 #LI-Remote

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍London/Cardiff/UK Remote | 💰 £86,000-105,000 + | ✨ About us: At Monzo we want to make money work for everyone. We care deeply about our 15+ million customers. Through magically simple products and actionable insights, we put our customers in control of their finance. Our products are different by design, and reliable at our core. Our range of borrowing products are critical to Monzo’s mission. Not only do they serve important needs of our customers, they are also a key revenue driver to support Monzo keep delivering great products and experience. We have seen stellar growth and deep engagement with millions of borrowers, supported by effective and efficient credit risk management. Our product portfolios are still expanding fast, from personal to business credit, and markets beyond UK. We are looking for bright, passionate and creative individuals to further accelerate our growth. About the role The mission of Borrowing ML Scientists is to improve the customer and business outcomes through better automated decisioning, using Machine Learning and Statistical modelling. We have a primary focus in credit risk modelling, with our expertise also applied to predict and optimise utilisation, pricing, collection and marketing. You will be working alongside a team of very experienced and highly efficient ML Scientists, with well established toolings for the fully lifecycle of ML models. Each of you owns multiple ML applications end-to-end, from experiment design and data curation, to deployment and monitoring. You will be empowered to innovate in the data, methodologies and toolings, so we can build better models easier and faster. You will have exposure to all Borrowing products and applications, with autonomy to decide what are the most impactful topics to work on, and how to deliver them. You will work closely with our Credit Strategy Managers, Model Validation Analysts, Backend Engineers, and Product Managers, to fit your model development into the product roadmap. You are also empowered to think big about the business, market and customers, to influence our product and credit strategy beyond just the world of models. Our technology stack We rely heavily on the following tools and technologies (although we do not expect applicants to have prior experience of all them): • _ for all of our analytics usages, • and for our data modelling and warehousing, • PyData stack for model development and offline deployment, • Google Vertex AI platform for cloud computing, • _ for backend infrastructure, • Python for ML model microservices, • Go lang for most other microservices, • AI toolings for productivity (an evolving list), • Google suites including access to Gemini, • ChatGPT enterprise, • Claude code 🤩 You should apply if: • You are result oriented and motivated by the impact on our customers and business, • You enjoy a high degree of autonomy and thrive in a fast-paced environment, • You are keen to grow your knowledge in both business and technology 📌 You must have: • Excellent SQL and Python skills with good understanding of best practices in software engineering and data engineering, • In-depth knowledge of statistical and machine learning models: gradient boosted trees, logistic regression, neural networks, survival analysis, etc, • Solid knowledge of statistics: hypothesis testing, confidence intervals, bootstrap, • Experience of end-to-end model development and maintenance of ML models used for business critical automated decisioning, in a consumer facing industry, • Great attention to details while keeping an eye on the big picture, • Excellent communication skills to articulate complex problems, • Capability to build mutual respect and trust with people of different background Nice to have: • Experience in UK/EU retail lending businesses for personal/business customers, • Experience of ML model governance in a regulated industry, • Experience in leverage modern day AI tools for productivity The Interview Process: Our interview process involves: • 30’ Recruiter Call, • 45’ Initial Call, • 60’ ML technical skill interview, • 60’ Behavioural interview All interviews will be conducted through Google Meet. Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on _ What’s in it for you: 💰 £86,000 to £105,000 ➕ plus stock options & benefits ✈️ We can help you relocate to the UK ✅ We can sponsor visas 📍This role can be either based in our London office with hybrid working pattern, or fully remote within UK with occasional travels to London. 🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. 📚 Learning budget of £1,000 a year for books, training courses and conferences ➕ And much more, see our full list of benefits _ #LI-DC2 #LI-Remote Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ UK Remote | 💰£40,400 - £50,000 - | ✨ ⭐ Our Workforce Management team We're looking for an experienced and highly skilled Senior Forecast Analyst - Workforce Management (WFM) to join our team at Monzo. This pivotal role requires a forward-thinking individual with expertise in demand forecasting, volume modelling, and headcount planning to ensure optimal resource allocation across our customer operations and service teams. You'll be instrumental in using data-driven insights to predict business needs, mitigate risks, and present actionable strategies to senior leadership. As part of the Workforce Management team, you'll be responsible for creating and maintaining accurate volume and headcount forecasts, providing strategic guidance to leadership, and driving continuous improvement in forecasting methodologies. You'll work closely with cross-functional teams, including operations, finance, and customer service, to optimise workforce deployment, increase efficiency, and enhance overall business performance. 🔑 What you'll be doing • Volume & Headcount Forecasting: Develop advanced, data-driven volume and headcount forecasts using historical data, seasonal trends, business cycles, and other relevant factors. Deliver accurate forecasts across all business units to support operations and service delivery., • Forecasting Models: Design and implement sophisticated forecasting models that account for complex variables such as customer demand patterns, advisor availability, shift patterns, and external factors (e.g., market trends, seasonal events). You'll be skilled in modelling scenarios for various projects across different domains., • Executive Communication & Reporting: Prepare clear, concise, and actionable executive-level reports and presentations on forecast accuracy, trends, and resource requirements. Provide regular updates to senior leadership on forecast performance, insights, and any potential issues or risks. You'll also be able to produce documentation for senior stakeholders., • Data Analysis & Insights: Analyse large datasets, identify patterns and trends, and communicate key insights to stakeholders. You'll be proficient in using BigQuery and Looker to create visualisations and reports that inform decision-making., • Collaboration & Cross-Functional Coordination: Work closely with operations, people (HR), finance, and other departments to align forecasting models with company goals and initiatives. Provide recommendations to improve resource management and staffing levels based on forecast outcomes., • Continuous Improvement: Regularly evaluate the accuracy of forecasts and implement adjustments or enhancements to improve the quality of future predictions. Stay up-to-date with industry best practices, tools, and technologies to improve forecasting processes., • Capacity Planning: Work collaboratively with our capacity planning team and long-term forecasting strategic teams. You'll assist with short-term and long-term capacity planning efforts by translating forecasted volumes into actionable staffing requirements, ensuring service levels are met while optimising resource utilisation. 🤩 We’d love to hear from you if you have… • Demonstrable experience in workforce management, volume forecasting, and headcount planning, ideally in a fast-paced, high-growth environment (e.g., technology, customer support, operations)., • Expertise in WFM software and tools. Verint experience is preferred., • Strong proficiency in SQL, particularly with BigQuery., • Advanced Google Sheets skills (advanced formulas, pivot tables, and data analysis)., • A proven track record of creating and managing sophisticated forecasting models that drive business outcomes., • Experience presenting complex data to executive leadership and influencing decision-making through clear, strategic communication., • Excellent analytical skills with the ability to synthesise data, identify trends, and translate insights into actionable strategies. 💫 And even better if you have... • Familiarity with business intelligence and data visualisation tools, especially Looker., • Knowledge of workforce optimisation principles and methodologies., • Experience with scenario planning, resource modelling, and strategic capacity planning., • Strong interpersonal and communication skills, with the ability to collaborate effectively with cross-functional teams and senior executives., • The ability to work autonomously, manage multiple priorities, and thrive in a dynamic, fast-paced environment. Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! 🙌 What’s in it for you 💰£40,400 - £50,000 ➕ share options. 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London) ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚 £1,000 learning budget each year to use on books, training courses and conferences. 🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! _. 🌈 The application journey 1) Application 2) Video Call with a recruiter 3) Take Home Task 4) 2x Interviews We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them _. Closing date for the role is Thursday 26th at 6pm. #LI-OH #LI-REMOTE Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Want to join a fast-growing company that puts people first? We’re an award-winning employer with an exciting opening for an experienced Business Development Manager to join our team. What’s in it for you? We are committed to making sure our employees reap rewards of commitment and great performance. You will enjoy a secure, supportive, and progressive working environment, where your contribution and achievements will be recognised and rewarded. We offer comprehensive training as well as development and career progression opportunities. As a Business Development Manager, you can also look forward to benefits include the following: Competitive salary – up to £65,000 DOE with uncapped commission. Up to 23 days annual leave + Bank Holidays. Gifted annual leave over the festive period. An extra day off on your birthday. Buy and sell annual leave. Private Health Insurance. £600/year cashback for routine optical and dental costs. Fully funded gym membership. Fully expensed social events including nights out and corporate hospitality. Weekly recognition in our Employee Appreciation Fridays. FREE parking on site Competitive salary – up to £65,000 DOE with uncapped commission. Competitive salary – up to £65,000 DOE with uncapped commission. Up to 23 days annual leave + Bank Holidays. Up to 23 days annual leave + Bank Holidays. Gifted annual leave over the festive period. Gifted annual leave over the festive period. An extra day off on your birthday. An extra day off on your birthday. Buy and sell annual leave. Buy and sell annual leave. Private Health Insurance. Private Health Insurance. £600/year cashback for routine optical and dental costs. £600/year cashback for routine optical and dental costs. Fully funded gym membership. Fully funded gym membership. Fully expensed social events including nights out and corporate hospitality. Fully expensed social events including nights out and corporate hospitality. Weekly recognition in our Employee Appreciation Fridays. Weekly recognition in our Employee Appreciation Fridays. FREE parking on site FREE parking on site About us We are a multi-award-winning business energy consultancy working with the UK’s leading energy suppliers to help businesses save money on their utilities and reduce their environmental impact. Since 2019, we've welcomed over 130 employees, and we're eager to add passionate talent like you to our growing team. About the role As a Business Development Manager, your responsibilities will include but are not limited to: Converting prospects into successful customers through customer sales methods such as door-to-door, cold calling and presentations. Forecasting sales and developing sales strategies and methods evaluating their effectiveness. Acting as a representative for the organisation during customer meetings and presentations. Maintaining customer accounts and records of sales. Reporting and providing feedback to management. Converting prospects into successful customers through customer sales methods such as door-to-door, cold calling and presentations. Converting prospects into successful customers through customer sales methods such as door-to-door, cold calling and presentations. Forecasting sales and developing sales strategies and methods evaluating their effectiveness. Forecasting sales and developing sales strategies and methods evaluating their effectiveness. Acting as a representative for the organisation during customer meetings and presentations. Acting as a representative for the organisation during customer meetings and presentations. Maintaining customer accounts and records of sales. Maintaining customer accounts and records of sales. Reporting and providing feedback to management. Reporting and providing feedback to management. Our standard working hours are Monday-Thursday: 8:30am-5:00pm and Friday: 9:00am-3:00pm. Yes, you read that right, no evenings, no weekends and an early finish on a Friday!

📍London, Cardiff or Remote | 💰 £86,000 - £100,000 + Incentive Awards tied to your performance + | ✨ ⭐Our Risk & Compliance team At Monzo we do things differently: we truly care about providing a phenomenal experience for our customers. We believe there’s a better way to do banking, and we want to be the best possible (fully compliant!) bank without getting stuck in the old ways of doing things. We’re looking for a Senior Compliance Advisory Manager to join our second line of defence (2LoD) Compliance Team as part of our Risk and Compliance Collective.We’re looking for a pragmatic, collaborative and experienced senior compliance manager with deep knowledge of FCA rules and associated regulations, who is passionate about Monzo's mission to make money work for everyone. This role will have day-to-day responsibility for advising on compliance matters associated with Monzo’s Borrowing Collective covering primarily Homeownership (mortgage credit broking) as well as supporting on our unsecured products (loans, overdrafts, Flex) reporting directly to Monzo’s Head of Compliance Advisory. This role will partner directly with our Product teams to ensure we fulfil our Consumer Duty requirements, launch products safely and meet our regulatory compliance obligations. This will require experience of advising on FCA requirements as well as a grounding in the wider retail banking and payments landscape and requirements. 🔑 You’ll play a key role by... • Working proactively and closely with the Product teams in Borrowing to provide clear and accurate technical compliance advice across a number of areas (FCA Handbook primarily, though not exclusively, MCOBS, CONC, PRIN)., • Providing compliance advice and guidance on financial promotions, supporting both the Marketing and Financial Promotion teams., • Building and maintaining proactive, effective and constructive relationships with fellow Compliance team members, supporting the Compliance Leadership and regularly liaising with first line Risk, Legal and Audit., • Supporting the vision, strategy and direction of Conduct and Compliance Advisory, consistent with the CRO’s broader strategy for the Risk, Compliance and Financial Crime Collective., • Promoting the culture and practice of compliance within Monzo through training, coaching and constructively challenging first line colleagues., • Challenging our policies and procedures to make sure that we’re providing great customer outcomes and meeting regulatory requirements., • Collaborate with the wider Compliance team in creating and updating compliance policies and procedures to reflect current regulatory requirements., • 2LoD support and oversight on Regulatory Breach and Incident Management., • Exploring new ways to streamline, automate and enhance Monzo’s approach to compliance and conduct risk management., • Delivering continuous improvement to the function and helping to create a Compliance ‘centre of excellence’. This role requires strong communication & collaboration skills with a ‘ hands-on ’ approach, to ensure that regulations are fully understood, our products are ‘compliant by design’ and our customers' needs are being met. 🤩 We’d love to hear from you if… • You have in-depth knowledge of Mortgage Conduct of Business (MCOB) rules and solid experience advising on regulatory requirements for mortgages broking including mortgage and protection advice., • Have a strong understanding of Consumer Duty., • CeMAP qualification not essential but could be advantageous., • You have gained hands-on regulatory experience and practical understanding of relevant regulation having ideally spent time in house at a bank, and/or financial technology company advising on regulatory conduct compliance matters., • You like to be where the action is and thrive in fast paced environments where you can take the lead and shape new products and initiatives by building strong, mutually respectful relationships., • You are a strategic thinker, a strong communicator and a keen problem solver who knows how to assess risk and recommend solutions that balance business and risk perspectives., • You have working knowledge of the role of the Risk and Compliance function within the 3 lines of defence model., • You're self-motivated, highly organised and focused on executing well., • You're able to work independently and with changing priorities., • You’re able to build strong, mutually respectful relationships with diverse teams., • You have a genuine interest in the role of Compliance and recognise the value of compliance being a competitive advantage in a business like Monzo., • You have a passion for compliance and are excited about the future of banking and want to work with us to shape it. The Interview Process: Our interview process involves three main stages: • Recruiter Call (30mins), • Initial Call (30 mins), • Final stage (x3 interviews) consisting of a case study, role specific interview, and collaboration interview Our average process takes around 3-4 weeks but we will always work around your availability. 🙌What’s in it for you 💰£86,000 to £100,000 + Incentive Awards tied to your performance ➕ benefits 📍This role can be based in our London or Cardiff offices, but we're open to distributed working within the UK (with ad hoc meetings in London) ⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚£1,000 learning budget each year to use on books, training courses and conferences. ➕ Plus lots more! _. #LI-TK1 #LI-Remote

We’re looking for a Senior Software Engineer to join our team of 10, working primarily on our web app and workplace platform. While you’ll be frontend-leaning, you’ll also act in a tech lead capacity; designing solutions that span our entire stack, including backend services, APIs, and database models. In this role, you’ll: • Take ownership of end-to-end feature delivery, from shaping requirements to deployment and monitoring., • Design technical solutions that involve both frontend interfaces and backend integrations., • Collaborate closely with product managers, designers, and other engineers to bring new end-user features to life., • Define and champion engineering best practices across frontend and backend development., • Contribute to the evolution of our technical architecture as we grow our platform and user base., • Participate in code reviews, mentor other engineers, and foster a culture of knowledge sharing., • Help us continually improve our engineering processes, tools, and ways of working. You’ll work across our modern, TypeScript-based stack: • Frontend: React (Next.js), GraphQL (Apollo), TypeScript, • Backend: Node.js (AWS Lambda), Prisma & PostgreSQL, • Testing: Cypress + Jest, • Infrastructure: AWS, Terraform, CI/CD pipelines, • Practices: Agile, Kanban, pair programming, continuous delivery You’ll be a great fit if you: • Have 7+ years’ experience in software engineering, with significant experience in frontend technologies but comfortable working full-stack., • Are highly proficient in React, TypeScript, and GraphQL, with a strong grasp of backend fundamentals in Node.js., • Have experience designing technical solutions involving APIs, database models, and service integration., • Understand scalability, performance, and security across both frontend and backend., • Enjoy working closely with product and design teams to build features that delight users., • Are comfortable mentoring others and helping set technical direction for projects., • Bonus points if you’ve worked on fintech products or complex transactional systems. At Penfold, we’re on a mission to help everyone save enough to be comfortable in later life. We’re tackling one of society’s biggest challenges — pensions — by rebuilding the experience from the ground up and making saving simple, engaging, and accessible. You’ll: • Work on high-impact features used by 100,000+ savers and thousands of businesses., • Influence the technical direction of our platform and help shape how we deliver value., • Join a supportive, ambitious, and collaborative team where engineers have a big voice in product decisions. Penfold is committed to providing a working environment where people feel empowered to do their very best work, make a big impact, and enjoy what they do. Our benefits package includes: 🤑 Competitive salary- we review salaries more than once a year to make sure you get what you deserve 💵 A fantastic pension (country dependent) - we offer a 10% employer contribution pension, where you are welcome to contribute on top (we offer salary sacrifice too), but no requirement for you to do so. 🏝️ Unlimited holidays - A minimum of 33 days per year (including 8 Bank Holidays) and the option to take more! 🏥 Medical insurance (country dependent) - through Vitality you get access to Private GPs, Physio, Counselling services and great discounts and offers (think 50% off Virgin Active and PureGym memberships, free Apple Watches) 🌍 Remote working - we have an awesome office you can use anytime but we are a remote-first company. You can work from anywhere in Europe. We trust you to get your work done in whatever environment suits you! 🖥️ Best-in-class equipment - MacBook and any WFH equipment you need 📚 Learning & Professional Development – we conduct regular 360 feedback and focus on role progression that suits each individual. We support everyone with courses, events and coaching to help everyone reach their goals 🥳 We will pay for your travel expenses for you to come to the UK, for company-wide meetings and socials at least every 6 months 🤝 Hired through our talent partner Deel if you are outside of the UK, your taxes are sorted so you don't need to worry Description Size: 65 employees Funding Stage: Series A Our mission Helping everyone save enough to be comfortable in later life The problem Pensions are a huge societal problem with two route causes: • People don’t understand pensions, • People hate dealing with pensions So 82% of people aren’t saving enough for retirement, according to The Institute for Fiscal Studies. We believe that the pensions industry is broken. Traditional providers, with their outdated products and poor customer service, have put people off saving. The world of work is rapidly changing and the pensions industry is falling further and further behind. The result is we’re living through a silent savings crisis. We started Penfold to address this crisis and get more people saving more for their future by making pension saving easy, accessible and engaging. Our vision How we help everyone adopt healthy saving habits We’ve done away with the legacy systems and processes that old-school providers are built on, starting from scratch with our purpose-built pension platform which: • Brings clarity and confidence about pensions, • Creates a sense of security about savers’ financial future, • Increases visibility of savings and investments, • Gives a sense of ownership and control over money, • Helps savers’ understand the when, why and how of pensions, • Offers a seamless and low friction experience, • Has fantastic customer service when you need it Our story We started as the pension for the self-employed in 2019. Up to 80% of self-employed people weren’t saving into a pension. We set out to solve that by building a flexible and straightforward pension that got self-employed saving. • Expansion: We expanded our pension to all individual savers in early 2021. Our pension can help everyone contribute, transfer and engage with their pension savings. We started focusing on limited company directors and those in full-time work as well., • Welcoming workplace: We launched our workplace pension in Autumn 2021. Pensions are one of the most expensive benefits companies offer. They don’t work for employers or employees. We started offering the future of workplace pensions and have been listed by The Pensions Regulator., • The future is bright: We've got over 100,000 users and thousands of business clients. And we've still got so much further to go to make sure everyone is saving enough for a great retirement. Our values • Delight our customers, • Be a great place to work, • Challenge directly with empathy, • Work from first principles, • Move fast, • Be accountable Backed by the best We’re backed and supported by some of the most experienced fintech investors and entrepreneurs in Europe. Our investors include venture capital firms Plug & Play Ventures and Force Over Mass Capital, as well as early backers in some of technology’s biggest names like Spotify, Dropbox, Adyen and Funding Circle. In 2021, 2022 and 2024, we were thrilled to offer our customers a chance to invest in the business too via our crowdfunding campaigns, reaching our targets in less than 24 hours. Our most recent recognition • Best Workplace Auto-Enrolment Pension 2025 at the HR & Employment Awards, • Ranked #72 on the Sifted 100: UK & Ireland Leaderboard for 2025, • Excellent Rating, Trustpilot Pension Category 2020-2025

London/Cardiff/UK Remote | 💰£70,000-£90,000 + | ✨ ⭐Our Design team We’re a team of 80+ designers, researchers, and brand experts led by Chief Design Officer Vuokko Aro. We’re on a mission to make money work for everyone. Product Design makes up almost half of our design disciplines, working in tight-knit squads alongside research, product, and engineering to solve real customer problems at scale. We design for the "magic moments" We’ve built a bank that feels human, not just functional. Our product is our personality. We blend research, empathy, and craft to turn everyday interactions into memorable experiences. Right now, we’re growing fast and looking for passionate designers to shape Monzo’s future and there’s a huge opportunity to make your mark. Applying to this role, you’ll be in a standard hiring process for a Senior Product Designer, and we’ll find the perfect team for you along the way. 🔑You’ll play a key role by… As a Senior Product Designer at Monzo, you’ll shape the future of banking by crafting seamless, customer-centric experiences. You’ll partner with research, product, and engineering to define problems, explore solutions, and deliver high-impact work that moves the needle, not just for your squad, but for millions of Monzo users. You’ll balance vision with execution, ensuring every pixel and interaction aligns with our design principles while pushing boundaries where it matters. From refining complex flows to contributing to our design system, your work will set the bar for quality and coherence across our product. 🤩 We’d love to hear from you if… • You deeply understand customer problems and translate insights into intuitive, scalable designs - whether through research, data, or collaboration., • You navigate ambiguity with confidence, defining the right process for the problem and adapting as needed., • You think in systems, crafting end-to-end experiences that feel cohesive, • You have expertise in native app design (iOS/Android), balancing platform conventions with Monzo’s design system to create fast, fluid, and delightful experiences., • You elevate design quality through precise UI, strong UX writing, and a keen eye for accessibility and delight., • You build strong partnerships, working closely with engineers, researchers, and PMs to ship exceptional work, • You champion progress, whether through mentoring, improving team processes, or tackling tough challenges head-on. Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! 🙌What’s in it for you 💰£70,000-£90,000➕share options. ✈️ We’ll help you relocate to the UK. ✅ We can sponsor your visa. 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London) ⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚£1,000 learning budget each year to use on books, training courses and conferences. 🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! _. 🌈 The application journey has 3 key steps 20-minute call with our Recruiter, Tom 1-hour craft interview where you’ll present a single case study to 2 members of our Design team. 2 x 45-minute interviews covering Teamwork and Impact. This process should take around 2-3 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. _ You’ll hear from us throughout the application process, but if you’ve got any questions, please reach out to tech-hiring@monzo.com. You can also use this email address to let us know if there’s anything we can do to make the process easier for you because of disability, neurodiversity or anything else. We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. #LI-TR1 #LI-Remote

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ FinHealth, Team Manager. 📍Remote | 💰 £32,200 - £40,750 +_ About us: We’re here to make money work for everyone and we're doing things differently. For too long, banking has been obtuse, complex and opaque. We want to change that and build a bank with everyone, for everyone. Our amazing community suggests features, test the app and give us constant feedback so we can build something everyone loves. We're focused on solving problems, rather than selling financial products. We want to make the world a better place and change people's lives through Monzo. About our Financial Difficulties Team: In our department we're responsible for making sure we support our customers who are in potential or actual financial difficulties. It's our role to assess the customer situation and provide the right level of support for them. This could be supporting them with a lending product they have with Monzo through a repayment plan, offering Breathing Space or it could be through signposting them to a different organisation if their financial difficulties span much wider than just Monzo. We currently have 3 different areas within our department. These are; Collections where we support all of our customers who are in or potentially in financial difficulties through our In App Chat function. We also call customers back and deal with some email queries when the customer prefers those channels. The second area is Recoveries. This is where we support customers who are much further into the collections journey and have often already defaulted on their lending product. The final area is our Back Office function where we support customers through our third party processes and partners. What you’ll be working on: As a Team Manager, you have two main focuses: • Helping each member of your team with their personal and professional development, listening to them, guiding them through hard times and celebrating their successes., • Making sure our customers are happy, satisfied, and their issues are fixed quickly and completely. This will involve organising people around you and taking quick action when you see a problem coming – whether it's helping to build scalable processes that are fit for purpose, supporting a training need, or addressing something going wrong. This role can be done by someone who is Distributed or based in the Cardiff Office. You will work 37.5 hours per week Monday to Friday including 1 weekend in 8. Shifts will mainly be between 8am - 8pm, on a rotational basis. Your day-to-day • Managing a Team of 10-12 COps (although this may sometimes stretch up to 15 as we’re growing so quickly), by holding weekly meetings with your Team members - as individuals and as a group, • Instilling a strong customer-centric culture and making sure everyone stays focused on what really matters: helping our customers with their financial lives, • Coaching and supporting your team to achieve their personal, professional and performance goals, • Empowering others to spot opportunities to make a difference to customers and Monzo’s ways of working, • Helping your team with the most difficult queries and building their knowledge around complex issues, • Managing performance by giving sometimes difficult feedback and helping your Team members to improve and learn, • Regularly reviewing the quality of your team’s customer interactions to identify areas of potential improvement, both individually and structurally, • Ensuring the secure storage and maintenance of sensitive personal data and performance related documents for reports, • Motivating your Team – we're growing fast and need to make sure COps stay engaged during challenging periods of demand, • Ensuring everyone in your Team feels they have a voice, • Working closely with other Team Managers to ensure that best practice is shared, • Aggregate the feedback from your Team into the Domain and wider COps leadership, to ensure we continue to improve on our processes and tooling, • Would also be to champion and embed change and to be a role model for the team, • Supporting our customers directly when there is a business need You should apply if: • You're a UK resident and currently work in the UK (our roles are only distributed within the UK), • You already have the right to work in the UK, • You have experience working in the Tech, Financial or Contact Centre environments, • Experience in coaching and supporting colleagues is essential, • You will have a working knowledge of HR processes, including performance and absence management, • Being an SME in Financial Health at Monzo and have completed Financial Health Collections and vulnerability training would be an advantage, • You have an empathetic and developmental leadership style, • You have experience of motivating teams working on ongoing operational work, • You're very hands-on and solve problems when you spot them, • You're comfortable moving fast and in control Working in Financial Difficulties, Collections or Recoveries Management in a leadership role is preferred, but not essential. The Interview Process: Our interview process involves 2 main stages: • Application, • Recruiter call, • Interview (1 Hour Role Specific) The Start Date for this role is Monday 15th September 2025 What’s in it for you: 💰 £32,200 - £40,750 depending of level of experience. ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. 📚Learning budget of £1,000 a year for books, training courses and conferences ➕And much more, see our full list of benefits_ #LI-REMOTE #LI-GM Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

📍Remote in the UK 🇬🇧 | 💰 £32,200 - £40,750 +_⭐Our Financial Crime Team Are you interested in leading a team in financial crime prevention? Our Financial Crime Customer Operations team is at the heart of how we protect Monzo and our customers from financial crime like fraud and money laundering. Our Financial Crime team is at the heart of how we at Monzo protect our bank and protect our customers. We’re looking for individuals with a blend of experience in preventing financial crime and team leadership to join our Financial Crime Operations team as an anti-money laundering Team Manager. Your team will consist of around 11 Senior Financial Crime Investigators, and could be focused on a number of different AML tasks - including transaction monitoring, writing suspicious activity reports, account closures and escalations. As a Team Manager, you'll be responsible for managing the personal and professional development of your team members, providing technical coaching on financial crime tasks, driving exceptional individual and collective performance, guiding individuals through hard times, and celebrating their successes. You’ll hold weekly meetings with your team members (both individually and together as a team) to ensure everyone is informed, engaged, and performing in their role. You’ll also be responsible for aggregating the feedback that your team provides in these meetings and feeding it into operational leadership to ensure we continue to improve on our processes and tooling. Team Managers are also heavily involved in our hiring processes, and regularly act as interviewers - so you’ll have the opportunity to help shape the team as it continues to grow. 🔑 You’ll play a key role by... • Managing the personal & professional development of approximately 11 Senior Financial Crime Investigators., • Fostering an empathetic, high-performance culture in the team., • Providing technical coaching, feedback, and advice relating to financial crime tasks., • Analysing and driving improvement in team performance, and reporting relevant insights., • Monitoring and maintaining service level adherence on the work completed by the team., • Aggregating feedback from the team, and ensuring it’s passed on to inform business change., • Communicating and embedding change within the team., • Contributing to a strong control environment by minimising breaches and risk events., • Reviewing complaints attributed to the team and identifying opportunities for improvement., • Conducting job interviews for financial crime investigators and contributing to hiring decisions., • Chairing employee relations cases and making decisions consistent with Monzo’s values. 🤩 We’d love to hear from you if… • You have at a solid foundation of financial crime/ AML/ fraud knowledge and have an understanding of current financial crime trends and typologies., • You have extensive experience providing coaching and feedback., • You're a clear and inspiring communicator, with excellent written and verbal English., • You're empathetic and have a supportive approach to people leadership., • You're great at prioritising problems and assessing risk in an operations environment., • You are passionate about working in a fast paced environment and comfortable with change. Preferred Experience and Qualifications • You have experience conducting investigations in an operational setting with subject matter expertise preferably in AML., • Recent experience with emerging financial crime trends and typologies., • Experience managing employee relations cases., • Experience taking individuals and teams from a position of underperformance to high performance., • Experience accurately interpreting and representing complex management information., • Holds, or is happy to work towards, the ICA International Advanced Certificate in Anti Money Laundering, or similar industry qualification., • Fluency in MacOS, Slack, and GSuite tools., • Strong verbal and written English communication. Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! 🙌 What’s in it for you 💰£32,200 - £40,750 ➕ benefits 🎂 We guarantee to approve time off on your birthday if it falls on a day you’re scheduled to work and it’s outside of your training period. 📍 This role is remote based in the UK 📚£1,000 learning budget each year to use on books, training courses and conferences 🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more!_. 🌈 The application journey has 3 key steps • Application questions, • Call with a Recruiter, • Leadership/Technical Interview We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo._ We will close this advert once we have enough applications so please apply as soon as possible 🚨 #LI-MY #LI-Remote

We’re looking for an Account Manager Our Account Managers are trusted advisors with the consultative sales skills to be able to explain complex products, convert opportunities and nurture a portfolio of businesses to drive growth. iwoca customers receive a dedicated Account Manager from the point of application, so you’ll have control of the end-to-end customer journey from on-boarding to retention. About us Fast, flexible finance empowers small businesses to manage their cash flow better and seize opportunities - making their business and the economy stronger as a whole. At iwoca, we do just that. We help businesses get the funds they need, when they need it, often within minutes. We’ve already made several billion in funding available to over 100,000 businesses since we launched in 2012, and positioned ourselves as a leading Fintech in Europe. Our mission is to finance one million businesses. We’ll get there by continuing to make our finance ever more relevant and accessible to more businesses by combining cutting-edge technology, data science and a 5-star customer service. Our culture We’re expanding fast across our offices in London, Leeds and Frankfurt. With all this growth, we’re looking for people who want to learn on the job and lead projects, knowing that your ideas will impact thousands of small businesses. Your mission Convert customers and maximise revenue, from onboarding of new prospects to nurturing a portfolio of existing customers. Manage businesses end to end through our customer journey, providing industry leading service levels by exceeding our customer’s expectations. Build and maintain strong, long-lasting relationships with small businesses. You’ll be an expert in SMEs and the business lending market, helping them achieve their goals with the support of iwoca. Adhere to our Compliance framework ensuring all customers are treated fairly. Liaise with varied teams within iwoca, you’ll need to effectively collaborate with Sales, Underwriting, Collections, Quality Assurance and Partnerships teams to achieve the best outcome for your customers. Drive change throughout the business through structured feedback, ensuring we always provide customers with the best possible experience across all aspects of iwoca. Requirements We look for people who are smart, humble, motivated and who are always looking to improve. Ideally you'll have: Proven customer relationship management experience. Consultative sales skills that enable you to understand customer needs and match the right product or service to them. Experience explaining complex products and services to customers. A strong track record of not only meeting, but exceeding KPIs to drive both your and the team’s performance. Brilliant communication skills with an excellent telephone manner and a passion for delighting customers. A growth mindset that is engaged in our mission, helping us to improve how we convert and serve our customers and motivated to collaborate with team mates. Whilst we welcome applications from all qualified candidates, please note that this particular position does not offer visa sponsorship. Candidates must be eligible to work in the UK independently. Work-life balance is incredibly important at iwoca and we offer flexible working so you can make better use of your free time. This is a hybrid role in which you can split your time between the office and home. The salary Our base salary range in Leeds is £30,000 - £37,000 + bonus (OTE 20%). Our base salary range in London is £34,000 - £41,000 + bonus (OTE 20%). We want to pay all of our employees fairly, so that’s why we regularly benchmark salaries based on market rates and to recognise your increasing value to our business. Our benefits We put a lot of effort into making iwoca a brilliant place to work: Offices in London, Leeds and Frankfurt. Events and clubs, like bingo, comedy nights, yoga classes, football… Two company retreats a year, we’ve been to France, Italy, Spain and further afield Plenty of drinks and snacks in our offices We offer a wide range of benefits: Medical insurance from Vitality, including discounted gym membership 25 days’ holiday, an extra day off for your birthday and the option to buy or sell an additional 5 days of annual leave Instant access to emotional and mental health support with our partner, Spill Share options Generous maternity and paternity leave A nursery tax benefit scheme to help you save money Paid volunteering day to support your chosen charity Extra leave if you want to travel or study One-month fully paid sabbatical after 4 years Cycle-to-work scheme Electric car scheme And to make sure we all keep learning, we offer: An L&D budget for everyone, including a book budget Company-wide talks with internal and external speakers Access to learning platforms like Treehouse if you want to learn to code

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍London, Cardiff or Remote (UK) | 💰£40,400 to £51,050 +_ ✨ ⭐ Our Workforce Management (WFM) team This is an excellent opportunity to step into a key Senior WFM Analyst role on a 9-month fixed-term contract. You'll report to the WFM Service Manager and be instrumental in using data-driven insights to perfectly staff our customer operations and service teams. You will be crucial in predicting our resource needs, proactively identifying risks, and translating those findings into clear, actionable strategies for our senior leaders. You’ll be a guiding voice for leaders, constantly improving WFM processes, and collaborating closely with Operations, People, Hiring, and L&D to boost efficiency and enhance the customer experience at Monzo. 🔑 You’ll play a key role... • Preparing clear, concise, and actionable executive-level reports and presentations on WFM performance, trends, and resource requirements for senior leadership., • Analysing large datasets, identifying patterns and trends, and communicating key insights to stakeholders. You'll use Google Sheets and Looker to create visualisations and reports, with a basic knowledge of BigQuery being a bonus., • Creating and reviewing shift offerings to support business growth and improve our flexible working employee rating., • Showing the operational impact of supply and demand for potential changes to shift patterns across all required domains., • Working closely with the forecasting, People, Operations, and WFM data teams to continuously improve schedule quality, shift offerings, and reduce errors., • Ensuring holiday utilisation remains within budget and at expected quarterly levels, factoring in seasonality., • Deep-diving into schedule issues to improve schedules, reduce manual amendments, and increase schedule automation per domain., • Managing mappings, service goals, and overall Verint backend configuration and setup., • Collaborating with the People team (for FWRs), Hiring, L&D (for New Hires), Operations (for schedules, skills, and shifts), and Forecasting for schedule accuracy. 🤩 We’d love to hear from you if… • You have demonstrable experience in workforce management, ideally in a fast-paced, high-growth environment (e.g., technology, customer support, operations)., • You possess expertise in WFM software and tools, with Verint experience preferred., • You have strong proficiency in Google Sheets (advanced formulas, pivot tables, and data analysis)., • You have experience presenting complex data to executive leadership and influencing decision-making through clear, strategic communication., • You have excellent analytical skills with the ability to synthesise data, identify trends, and translate insights into actionable strategies., • It's a bonus if you have familiarity with Looker, basic knowledge of BigQuery, or experience with scenario planning, resource modelling, and strategic capacity planning., • You can work autonomously, manage multiple priorities, and thrive in a dynamic environment. Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! 🙌 What’s in it for you 💰 £40,400 - £51,050 ➕ benefits. ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚 £1,000 learning budget each year to use on books, training courses and conferences. 🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more!_. 🌈 The application journey has 4 key steps • Application Questions, • Recruiter Call, • Take home task, • Final stage interview (Presentation + interview questions) This process should take around 3-4 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo._ We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. #LI-REMOTE #LI-MY1 Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Astra is building mission-critical infrastructure for moving money at scale. Our platform processes billions in annual transaction volume with 99.9%+ uptime, powering real-time transfers, bank debits, card disbursements, and complex financial compliance systems. We provide APIs and automation tools that enable businesses to move money programmatically while maintaining strict regulatory requirements. At Astra, a Technical Account Manager is the first line of technical troubleshooting for our customers. This person will respond to inbound inquiries, investigate and resolve integration issues, aid in technical client configurations, and provide clear guidance and support to customers and internal teams. They will work hands-on in technical environments to trace errors, diagnose problems, and escalate when necessary. The role requires strong problem-solving skills, comfort with technical systems, and the ability to translate complex issues into clear solutions for customers. This role requires working hours of 12:00 AM – 9:00 AM Eastern Time (ET), providing overnight coverage for Astra’s platform and customers. This schedule aligns naturally with UK and EU business hours, making candidates in those time zones a strong fit. North American and other candidates are also welcome if they are committed to this shift. Serve as a front-line technical contact by answering customer support inquiries, troubleshooting integration issues, and payment ops. Partner closely with the Integrations team to support onboarding of new customers, helping them configure and validate integrations. Contribute to Astra’s knowledge base by writing and improving technical documentation, FAQs, and guides to streamline customer self-service. Collaborate with the Integrations and Engineering teams on new product solutions, providing feedback from customer interactions and assisting with testing and validation. Investigate issues and other technical environments, identifying root causes and escalating complex problems when necessary. Act as a bridge between customers and the integration and engineering teams, translating technical details into clear, actionable communication. 1–3 years of experience in a technical support, integration, or solutions engineering role (startup or fintech experience a plus). Familiarity with cloud platforms (preferably Google Cloud Platform) and comfort navigating logs, APIs, and technical tools. Strong troubleshooting skills and the ability to investigate and resolve integration or data flow issues. Excellent written and verbal communication skills — able to translate complex technical concepts into clear, customer-friendly explanations. Experience with support systems like Zendesk (or similar ticketing platforms). A collaborative mindset with the ability to work cross-functionally with Engineering, Product, and Customer Success teams. A proactive, detail-oriented approach and willingness to document solutions and processes for future use. Proactive mindset - you seek out ways to improve systems and enable others Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field — or equivalent practical experience. Monitoring: Experience with observability and alerting systems Proficiency with cloud platforms, ideally Google Cloud Platform (GCP) Understanding of APIs, data integrations, and common troubleshooting workflows Experience with ticketing systems (Zendesk, Jira, or similar) Comfort working with logs, SQL queries, and basic debugging tools Strong documentation skills for both internal and customer-facing materials Cloud Infrastructure: GCP (App Engine, Firestore, Cloud Functions, IAM, Pub/Sub, BigQuery) Infrastructure as Code: Terraform, CloudFormation, or similar CI/CD: GitHub Actions, CircleCI, or similar platforms Programming: Python, Go, Bash for automation and tooling Customer Trust: Be on the front line, ensuring Astra’s integrations run seamlessly and customers feel supported. Product Reliability: Investigate and resolve technical issues that directly impact uptime and performance. Onboarding Success: Play a critical role in providing integration support to ensure new customer launches are smooth, fast, and reliable. Knowledge Sharing: Create documentation and insights that empower customers and reduce friction. Feedback Loop: Bridge customer needs and engineering innovation to shape Astra’s future solutions. Competitive compensation with equity in a growing fintech company (note that international employees may have different tax treatment) Remote-first culture with flexible working arrangements Small team, big impact - your work directly shapes our entire platform infrastructure Professional growth - lead infrastructure decisions for a scaling fintech platform Modern tech stack - work with cutting-edge cloud technologies Mission-driven - build infrastructure that powers financial innovation Astra is a remote-first company hiring only within the U.S. We value thoughtful collaboration, clarity, and initiative. We’re proud to be an equal opportunity employer and are committed to building a diverse and inclusive team. We're looking for technically savvy individuals who are excited by complex systems problems and have the educational background and experience to handle sophisticated challenges. If you're passionate about building mission-critical financial infrastructure and want to have a direct impact on our technical direction, we'd love to hear from you.

Lawhive is a new kind of law firm - one designed around lawyers, not just clients. We’re building a future where lawyers can focus on what they do best: delivering excellent legal advice, without the noise of admin, inefficient tools, or unnecessary overhead. Our platform supports experienced lawyers with a steady stream of quality client work, purpose-built technology, and the flexibility to work fully remotely, in a hybrid setup, or from one of our hubs - whatever suits your life and practice best. We specialise in helping individuals and small businesses with legal issues that matter deeply to them. From property and tenancy to disputes and consumer rights. Behind the scenes, our AI supports routine admin and document work, helping you get back hours each week. We’re on a mission to make legal help more accessible and affordable, and we believe the best way to do that is by empowering great lawyers to do their best work. Join us and be part of a forward-thinking, fully remote legal team backed by top-tier investors including Google Ventures, Balderton, and TQ Ventures. We’ve just raised one of Europe’s largest Series A rounds in 2024 and are growing fast - with you at the centre of our next chapter. The Role Are you passionate about law and excited by the future of legal technology? We’re seeking an innovative CILEX qualified Legal Executive with Civil Litigation expertise to join our team. If you’re CILEX qualifieid with 3+ years of experience in Civil Disputes and eager to blend legal expertise with ground-breaking tech, this opportunity is perfect for you. Responsibilities Manage a portfolio of civil litigation matters, focusing on: Advising clients in civil disputes with another party (typically between neighbours) Drafting letters before action Drafting and filing money claim applications Instructing barristers/advocates on behalf of clients involved in litigated matters Advise clients on legal merits, potential outcomes, and next steps. CILEX qualification with 3+ years of experience with Civil Disputes/Litigation Excellent organisational skills to manage a high volume caseload Excellent verbal and written communication skills with the ability to articulate complex concepts clearly and effectively Empathy and patience when dealing with questions Strong problem-solving and decision-making abilities Ability to work independently and in a team environment Highly motivated, proactive, and able to thrive in a fast-paced environment Knowledge/Experience working with local councils or housing associations Knowledge/Experience working on commercial property matters Interest in AI and how it can be used to improve the legal system Prior experience working in a technology company or start up Benefits ✈️ 34 Holidays (25 days annual leave + your birthday off + bank hols in England) 💰 Equity (Share Options) 💰 Pension ⛳️ Regular team building activities and socials! 💷 20% off legal fees through Lawhive

📍London, Cardiff or Remote in the UK | 💰 £97,800 -125,000 + | ✨ ⭐Our Borrowing Analytics Engineering Team: Our Mission in Borrowing is to enable people's financial goals through better borrowing. Our customers look to borrow money to enable them to achieve something in their lives - whether that’s making a big life event affordable, buying something they need now without affecting their monthly budget, or getting by until payday. And we’re looking to shape this mission by building products that our customers love, whilst scaling those top revenue lines across the business safely. We're looking for a Lead Analytics Engineer within our borrowing team to help build world class service for the bank of the future. You will play a critical role in overseeing our foundational data platforms, identifying and driving opportunities to enhance our current capabilities. Your expertise will be pivotal in allowing us to scale into new global markets, build new products and shape the future of how we serve our customers. We have a strong culture of data-driven decision making across the whole company. And we're great believers in powerful, real-time analytics and empowerment of the wider business. 🔑You’ll play a key role by... • Serving as a data architect for Monzo’s Borrowing data, contributing to the design and scalability of data models that measure the performance of our product suite., • Develop robust data models downstream of backend services, primarily in BigQuery, to support internal reporting, machine learning, large language models, as well as financial and regulatory use cases., • Be a key voice in shaping and maintaining best practices for our Data Warehouse, including source data payload design, logical data modelling, implementation, metadata, and testing standards., • Collaboratively set standards and work with data across Monzo, fostering knowledge sharing and continuously improving data practices., • Contribute to prioritising data governance issues, ensuring a comprehensive approach to data integrity and compliance., • Being a key technical leader who’s able to champion central platform initiatives that aim to elevate the data standards across Borrowing and beyond. 🤩We’d love to hear from you : • You have a strong passion for data modelling, ETL projects, and Big Data., • You enjoy working with data streams from various services, such as financial, transactional, and operational systems., • SQL and data modelling are second nature to you, and you are comfortable with general Data Warehousing concepts., • You are committed to continuous improvement, proactively identifying opportunities and addressing challenges in your work and the work of others., • You have experience building robust and reliable data sets that require a high level of control., • You enjoy working with cross functional fast moving teams and are passionate about serving our customers., • You are able to think strategically about credit products and how our underlying data models will unlock more insights for our team and more value for our customers., • You are excited about enabling other data scientists, analytics engineers and credit analysts by sharing your expertise on data architecture., • You have the ability to shape big, ambiguous data domains and get the required buy-in from key leaders across the business., • You are able to shape and manage the technical roadmap of an entire domain and execute against the project plan’s deliverables., • You are leading through the contributions of others by effectively leveraging the multiplier effect to create exponential value across Borrowing and Analytics Engineering., • Excel in cross-functional stakeholder communication (back-end engineers, product managers, and credit analysts), while also effectively engaging with senior technical leaders. The interview process: Our interview process involves 4 main stages: • Recruiter call, • Initial call, • Technical task, • 3 x 1 hours sessions (final interview) Our average process takes around 3-4 weeks but we will always work around your availability. What’s in it for you: 💰 £97,800-£125,000 base + _ ✈️ We can help you relocate to the UK ✅ We can sponsor visas 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. 📚 Learning budget of £1,000 a year for books, training courses and conferences ➕ And much more, see our full list of benefits_ #LI-AS #LI-Remote

Travel Product Developer | Italy & Multi-European Travel Product About the Job: Are you passionate about travel and deeply knowledgeable about the travel & tourism industry? Expat Explore Travel is seeking experienced Travel Product Developers to design, optimise, and manage our award-winning group tours. This is a unique opportunity to shape unforgettable travel experiences while contributing to the continued growth and innovation of a trusted, 20-year-old brand. We are especially looking for specialists in Italy and multi-country European tours. The ideal candidate brings strong destination expertise, operational understanding, and a keen eye for detail to ensure every tour delivers on our promise of creating the most fun memories for your money. While this role is based in London, we welcome applications from exceptional remote candidates, particularly those based in Italy or other key European destinations where local insights bring real value to our product development. If you’re ready to blend creativity, commercial thinking, and a passion for exceptional travel experiences, this is your chance to join a collaborative team shaping the future of group touring. About Us: Expat Explore Travel is the flagship brand of the TourAxis family of businesses, with a legacy spanning over 20 years in the travel industry. As a leading multi-day tour operator, we specialise in providing incredible value and delivering group tours that create the most fun memories for your money. Our tours cover a wide range of destinations across Europe and beyond, catering to travellers seeking unforgettable experiences at an affordable price. Expat Explore’s reputation for quality and innovation has made it a trusted name in the industry. This role is exclusively focused on developing and managing Expat Explore’s portfolio of tours, ensuring they remain at the forefront of group travel experiences while upholding the high standards our customers have come to expect. Our Core Values: Our values shape the way we work and define the people we want to join us on our incredible and exciting journey: • Always Ready to Help, • Being Trustworthy, • Solutions Before Problems, • Family-Style Hosting, • Show Respect, Earn Respect Key Responsibilities: • Product Ownership: Design profitable, well-managed, and optimised tours that deliver great traveller experiences and support business growth, • Optional Experiences & Revenue Optimisation: Develop and refine optional excursions that enhance the core itinerary, reflect regional highlights, meet customer interests, and contribute to overall revenue growth, • Procurement Collaboration & Product Sourcing: Work closely with the Procurement Team to review and approve hotel and supplier selections and budget changes. Independently manage the sourcing and contracting of meals, experiences, and local services for new tours, including direct coordination with DMCs, to ensure quality, value, and alignment with product goals, • Documentation & Cross-Team Support: Maintain accurate documentation for smooth handovers and train teams on new products, itinerary updates, and key changes, • Market Insight & Innovation: Use customer, market, and competitor insights to develop relevant, competitive, and compelling offerings, • Pricing Collaboration & Market Alignment: Partner with the Pricing & Yield Manager to ensure pricing is competitive, commercially sound, and correctly implemented, • Tour Page Review & Accuracy: Sign off on web content, tour pages, ensuring key highlights and experiences are clearly presented and aligned with the product vision, • Field Research & Product Immersion: Join fam trips, business visits, or select departures to build destination knowledge, assess quality, and inform product improvements Required Skills, Experience, and Qualifications: • Preferably 4+ years of experience in tourism, ideally within tour operations, and product development, • Strong understanding of the European tourism industry especially in Italy, • Commercially minded, with the ability to design profitable products and contribute to revenue growth, • Innovative and analytical, with the ability to interpret data and market trends to inform product decisions, • Proven experience in supplier negotiations, with the confidence to secure value-driven agreements and build productive partnerships, • Excellent attention to detail with strong administrative skills, including the ability to produce accurate documents and clear handovers, • Proficient in Google systems for data analysis and product tracking, • Confident communicator with strong interpersonal skills and the ability to collaborate effectively across departments, • Self-motivated and organised, able to work independently and manage deadlines in a fast-paced environment, • Comfortable with occasional travel for business, fam trips, and on-the-ground product research, • Fluency in Italian is strongly preferred Benefits: • Competitive remuneration package and annual leave., • Enviable company culture aligned with our core values., • Regular team social events and company-wide recognition, • Opportunities for innovation and professional growth., • Travel discount, • Access to the well-being app, Ollie Health., • Statutory pension enrolment., • Company equipment for business use. Equal Opportunity Employer: Expat Explore Travel, part of the TourAxis family of businesses, is an equal-opportunity employer and welcomes applicants from all backgrounds, regardless of race, colour, religion, sex, national origin, age, disability status, or any other characteristic protected by law.

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ London/Cardiff/UK Remote | 💰£64,000 - £74,000 + | ✨ ⭐Our Company Secretarial team We’re looking for a talented, hands-on and enthusiastic Company Secretarial Assistant to join the Company Secretarial team at Monzo. As part of an experienced and friendly team of governance professionals, you will report directly to a Senior Company Secretary. You will play a key role in ensuring the smooth and efficient management of governance, regulatory and statutory compliance processes, including maintaining accurate corporate records, assisting with share transactions and utilising Diligent Entities to deliver a first-class governance service across the Monzo Group. This role provides an exciting opportunity to develop and enhance your company secretarial skills set while taking ownership of some of our core governance processes and procedures. If you are excited about the intersection of technology and banking, and want to build on your company secretarial expertise, this is the role for you! 🔑You’ll play a key role by... • Board/Committee Management: Provide support with the end-to-end process for the Group’s Boards and Committees, including responsibility for governance advice and support to the Chair., • Diligent Boards/Entities Management: Manage Diligent Boards and Entities, including providing information and advice to stakeholders, updating registers and issuing share certificates., • iNED Equity Participation Scheme: With support from the MBL Deputy Company Secretary, manage the iNED Equity Participation Scheme., • Employee Share Option Exercises: Support on the bi-annual employee share option exercise process and ad-hoc projects, working closely with the Reward team to ensure an easy to use and efficient process., • Capital Contributions: Support with capital contributions and Group funding activities., • Year-End Declaration Packs: Support the delivery of year-end declaration packs for directors for all Group companies., • Regulatory Returns: Assist with the preparation of regulatory returns to the PRA and FCA.., • Horizon Scanning: Identify, analyse and monitor emerging and anticipated changes in laws, regulations, and industry standards to ensure the team stays informed about and can plan for actual or potential changes., • Board Governance Procedures and Processes: Support on the management and ongoing production of procedures and processes, including annual reviews, to ensure the efficient and timely completion of activities., • KYC Documentation: Maintain Monzo Group KYC corporate information documentation and support the business with KYC requests from third parties., • Internal Website: Maintain and update the suite of governance information in Monzo’s central company information hub., • Technology: Assist with the team’s modernisation and transformation journey through the identification and implementation of automation and simplification opportunities, including the use of AI. 🤩 We’d love to hear from you if… • You are passionate about governance and the intersection of banking and technology., • You are a recently qualified, or part-qualified, company secretary or governance professional (ACIS or equivalent), with experience in a governance or company secretary role, ideally in financial services., • You have experience in a company secretarial role., • You have demonstrated a high level of accuracy and attention to detail., • You have experience of working in a fast-paced environment and are able to adapt to an ever changing environment., • You have the ability to work in a team and a collaborative environment., • You have the ability to carry out research independently and provide recommendations., • You are organised and able to deal with a variety of tasks., • You have excellent communication skills, with the ability to write clearly and concisely., • You have good knowledge of corporate governance principles and applicable financial regulations., • You are comfortable engaging at all levels of the organisation, including the Board and Executive Committee., • You embrace change management, developing and using technology to simplify processes and looking for innovative ways to solve challenges., • You are committed to continuous learning and improvement., • You are driven to advance your professional career. 🙌What’s in it for you 💰£64,000 - £74,000 ➕ share options. 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London) ⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚£1,000 learning budget each year to use on books, training courses and conferences. 🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! _. 🌈 The application journey has 3 key steps • Call with Recruiter, • Initial Call with Hiring Manager, • Loop Interviews, • Role Specific Interview, • Behavioural Interview This process should take around 2-3 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. _ You’ll hear from us throughout the application process, but if you’ve got any questions, please reach out to hiring@monzo.com. You can also use this email address to let us know if there’s anything we can do to make the process easier for you because of disability, neurodiversity or anything else. #LI-DH1 #LI-REMOTE Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

About Lawhive Lawhive is a new kind of law firm - one designed around lawyers, not just clients. We’re building a future where lawyers can focus on what they do best: delivering excellent legal advice, without the noise of admin, inefficient tools, or unnecessary overhead. Our platform supports experienced lawyers with a steady stream of quality client work, purpose-built technology, and the flexibility to work fully remotely, in a hybrid setup, or from one of our hubs - whatever suits your life and practice best. We specialise in helping individuals and small businesses with legal issues that matter deeply to them. From property and tenancy to disputes and consumer rights. Behind the scenes, our AI supports routine admin and document work, helping you get back hours each week. We’re on a mission to make legal help more accessible and affordable, and we believe the best way to do that is by empowering great lawyers to do their best work. Join us and be part of a forward-thinking, fully remote legal team backed by top-tier investors including Google Ventures, Balderton, and TQ Ventures. We’ve just raised one of Europe’s largest Series A rounds in 2024 and are growing fast - with you at the centre of our next chapter. The Role Are you passionate about law and excited by the future of legal technology? We’re seeking an innovative Solicitor with debt recovery expertise to join our team. If you’re a Solicitor with 0-5 years PQE eager to blend legal expertise with ground-breaking tech, this opportunity is perfect for you. Responsibilities Manage a portfolio of small claims matters, focusing on: Completing and filing small claims applications online through Money Claim Online or paper forms Preparing defenses and counterclaims for clients facing small claims actions Drafting and sending letters before action Advising clients on enforcement options for small claims judgments including warrant of control and attachment of earnings Managing pre-action protocols proportionate to the value and complexity of small claims Instructing barristers/advocates for the purposes of in-person representation Advise clients on legal merits, potential outcomes, and next steps. Requirements Hands-on experience in small claims matters Excellent organisational skills to manage a high volume caseload Excellent verbal and written communication skills with the ability to articulate complex concepts clearly and effectively Empathy and patience when dealing with questions Strong problem-solving and decision-making abilities Ability to work independently and in a team environment Highly motivated, proactive, and able to thrive in a fast-paced environment Desirable Experience Knowledge/Experience working with local councils or housing associations Interest in AI and how it can be used to improve the legal system Prior experience working in a technology company or start up UK Benefits: ✈️ 34 Holidays (25 days annual leave + your birthday off + bank hols in England) 💰 Equity (Share Options) 💰 Pension ⛳️ Regular team building activities and socials! 💷 20% off legal fees through Lawhive US Benefits: 🩺 Healthcare benefits: 'Premium' plan with 100% employee cover and 50% dependent cover ✈️ Vacation: 20 days + 11 Federal holidays + 1 day of Birthday leave 💰 401k: Matching contribution up to 2% of salary 💰 Equity: Options in Lawhive LTD

CreateFuture is fast becoming the UK’s most recognisable digital consultancy, with years of experience building digital products and services for major organisations whilst putting our people first. We have offices in the centre of Edinburgh, Leeds, Manchester, and London as well as remote employees located throughout the country. We are a team of creators - whether that’s code, project plans, go to market strategies, culture initiatives, marketing campaigns, large language models or people policies. And together, with our clients, we create the future. This has seen us collaborate and partner across a multitude of industries and sectors, with the likes of PayPal, adidas, Natwest, FanDuel and Money Saving Expert, to name just a few. Our reputation as a partner determined to deliver high-quality, robust and thoughtful products has enabled us to scale to over 500 people in the last couple of years, and it is our amazing people - along with the safe, supportive and friendly culture we have built - that makes CreateFuture a great place to work. Don’t just take our word for it though, we have been recognised by Best Workplaces UK multiple years in a row - across a number of categories - and our employee exit rate is astonishingly low. Join us on our journey… Let’s create something awesome, together, today. Our Tech We develop web and mobile applications in a variety of different languages and frameworks, with AWS as our primary cloud platform. Our CI/CD infrastructure varies with what makes sense — we have to balance customer requirements with making sure we have the right tools for the job and you will be an integral part of influencing these choices of technology. The Role • Developing idiomatic Kotlin services, including RESTful APIs and interaction with databases with a focus on secure, readable, maintainable and well-tested code, • Integrating with third-party APIs such as payment gateways, • Being an advocate for engineering best practice within your project team, • Help to grow our engineering function by participating in initiatives designed to increase our technical capabilities, • Collaborating with the full project team (including BAs, QAs and members of the client team) to provide the best solutions to our clients, • Professional handling of difficult client communications for specific issues, • Being able to define and oversee the technical implementation of a client project Requirements • You have strong knowledge of API development using Kotlin, including ORM frameworks, authorization/authentication and instrumentation, • You actively facilitate and encourage knowledge sharing within the team and wider department, • You advocate for best engineering practices such as code reviews, paired programming, and automated tests, • You are familiar with designing applications to run as containers within kubernetes, AWS cloud services and CI/CD Our Talent Acquisition team aim to respond to all applications within a reasonable timeframe, regardless of if we are progressing with your application. Our interview process: • 30-minute recruiter call, • 1-hour technical assessment We believe that representative teams made up of people with different backgrounds, skills, and points of view help us build the best workplace possible, and enable us to create genuinely innovative, broadly useful products. We are committed to our goal of creating the most inclusive workplace possible. As we strive to build an environment where everyone can thrive and be themselves, we will continue to investigate and challenge biases, while working to identify and remove obstacles to inclusion. If you need additional support or accommodation during the application process, please don’t hesitate to let us know.

Hi, we’re MoonPay. We’re here to onboard the world to the decentralized economy. Why?Because crypto and blockchain aren’t just technologies—they’re tools for global financial empowerment. They give people control over their money, their digital assets, and their future, unlocking opportunities that traditional systems have kept out of reach. What we doAt MoonPay, we’re building the infrastructure that powers this new financial system. We make it easy for anyone, anywhere, to buy, sell, and trade crypto using everyday payment methods like cards, Apple Pay, PayPal, Revolut and Venmo. We provide simple tools to send, receive, and manage stablecoins, so anyone can participate in the crypto economy confidently. Trusted by nearly 30 million customers and over 500 companies, our secure, enterprise-grade platform is driving mainstream crypto adoption worldwide. We collaborate with innovative brands and projects to build secure, scalable solutions for a blockchain-powered future. And we’re committed to doing it right—fully licensed in the U.S. and regulated across the UK, EU, Canada, and Australia—because trust and compliance are non-negotiable. But we’re just getting started. We’ve launched a consumer app that makes crypto accessible, intuitive, and usable for everyone, and it’s growing fast. We’re iterating every day to make it the best it can be. If you believe financial freedom should be for everyone—if you believe in building a fairer, more open financial system—we want you with us. To build systems that benefit all, we need contributions from all, regardless of background. Come build the future of payments and the decentralized economy with MoonPay. Let’s make financial freedom and autonomy the new normal. ✍️ About the Opportunity The Financial Intelligence Unit (FIU) is responsible for safeguarding the MoonPay platform against financial crime and money laundering activities. Leveraging advanced analytics and blockchain tracing tools, it collects and analyses huge volumes of data to identify potentially suspicious activities. The team collaborates with regulatory bodies, preparing & submitting Suspicious Activity Reports (SARs) and sharing intelligence to combat financial crime. The FIU Analyst will directly support the Financial Intelligence Unit (FIU) to ensure the business operates in accordance with all legal and regulatory requirements and all Group standards relating to anti-money laundering and counter terrorism financing. This role will be responsible to conduct transaction monitoring reviews to ensure efficient monitoring and detection of potential money laundering, terrorist financing, or illicit activities and escalate such activity for additional review. In addition, this role will work independently and closely with the FIU Director and Sr FIU Director, Regional Lead, Team Lead, and/or applicable Head of Compliance in international operational jurisdictions to ensure that all AML related matters are addressed in a timely fashion and in accordance with MoonPay's Compliance policies and procedures. • Utilize the transaction monitoring and/or blockchain analytics solutions to independently analyze and assess activity or patterns of activity that do not commensurate with the customer’s profile or expected behaviour., • Review blockchain wallet screening as well as KYT alerts and/or investigations to include on-chain activity to determine if the customer activity presents risk indicators., • Independently conduct open source searches as applicable to the relevant customer(s), counterparties, and/or transactional activity., • Analyze transactional activity, along with information collected through internal systems, blockchain screening tools, and open sources and use sound judgment, decision-making skills in making reasonable and well supported alert dispositions with adequate conclusions., • Prepare clear and concise alert and/or case dispositions of potential suspicious activity detected for a Suspicious Matter Report (SMR) consideration., • May be required to draft Suspicious Matter Reports (SMRs)Discuss potentially unusual findings with the Team Lead, Sr FIU Manager, Head of FIU, and/or appropriate Head of Compliance to determine the proper course of action., • Ensure that transaction monitoring alerts, case investigations and SMRs are completed/submitted within the established deadlines and SLAs., • Previous working experience in Financial Crime/Compliance analytical / investigations role(s), for at least 2 years, preferably in TM/FIUACAMS / ACFCS or ICA accreditation, • Experience with blockchain analytics solutions (Chainalysis, TRM, Elliptic, CipherTrace, Scorechain), • Strong problem-solving skills and attention to detail, • Ability to handle shifting priorities and thrive in a dynamic environment., • Comfortable to work independently and upskill on new tools and technology., • Team player with good communication skills, with the ability to explain technical concepts clearly to different audiencesFluent in English, • Prior experience working in a fast-paced fintech/cryptocurrency company, • Blockchain analytics solution certifications (Chainalysis, TRM, Elliptic, CipherTrace, Scorechain), • Proactive, “can-do”, collaborative approachSolution orientated, • Ability to demonstrate a practical approach to alert processing / analysis, • Ability to feed rule / investigation output back into AML Programme, • Interested in cryptocurrency, blockchain and financial crime detection.What you will be working with/on… You will be at the forefront of safeguarding MoonPay against financial crime. In this role, you'll be working in the FIU as an operational team member to review and resolve financial crimes alerts on a day-to-day basis and conduct Financial Crime Investigations. In addition, you will be responsible for escalating suspicious activity, and, if applicable, preparing suspicious activity reports in the required jurisdiction. You will be engaged within MoonPay’s Financial Intelligence Unit as well as with the MoonPay’s Risk and Compliance Teams and appropriate Heads of Compliance. We’re looking for people who live our core values, those who strive for excellence and want to leave a lasting legacy on the global financial system. Our values: B - Be HungryL - Level UpO - Own ItC - Crypto CuriousK - Kaizen What’s in it for you 💰Competitive salary package 🤝 Equity package: We believe financial freedom starts with our employees, so all employees have ownership at MoonPay 📈 Pay for performance equity bonus: Those who drive outsized outcomes receive outsized rewards 🚀 Moonshot award. We honor exceptional impact - 10 employees twice a year, each earning a $250,000 equity grant. 🏝 Unlimited holidays: We give you the autonomy to choose when to work (and when to switch off) 🌍 Hybrid working schedule: Work fully remotely or your nearest Moonbase, the choice is yours 🩺 Private Healthcare benefits: To protect you and your loved ones 🍼 Enhanced parental leave: So you can spend more time with your loved ones without a second thought 📚 Annual training budget: We support your training journey every step of the way 🪑 Home office setup allowance: Create the home office of your dreams 👛 Remote working allowance: Those working fully remotely get a little extra for utilities 💰 Monthly budget to spend on our products and zero fee crypto transactions: Cultivate your inner DEGEN 💰 Employee referral programme: Great people know great people, refer them to receive 10K in USDC ✈️ Regular remote company offsites: Meet your colleagues regularly for high impact in person sessions and hackathons 🚀 Working in a disruptive and fast-growing company where excellence is rewarded What’s it like to work at MoonPay? At MoonPay, you’ll work alongside driven, resourceful people who are passionate about excellence in everything they do. Kaizen is more than just a saying here, it’s a mindset. We encourage you to think big, take risks, and push the boundaries of what’s possible, knowing you have the support of a team that wants to see you grow. We’re listed in the _ and consistently strive to provide an environment where everyone feels they can their best work. Whether you’re remote or collaborating with teammates around the world, you’ll find opportunities here to do the best work of your career while shaping the future of the decentralized economy. Commitment To DiversityResearch has shown that women are less likely than men to apply for this role if they do not have experience in 100% of these areas. Please know that this list is indicative, and that we would still love to hear from you even if you feel that you are only a 75% match. Skills can be learnt, diversity cannot. Please let us know if you require any accommodations for the interview process, and we’ll do our best to provide assistance. At MoonPay we believe that every voice matters. We strive to create a mindful and respectful environment where everyone can bring their authentic self to work, and experience a culture that is free of harassment, racism, and discrimination. That’s why we are committed to diversity and inclusion in the workplace and are a proud equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. This policy applies to all employment practices within our organization, including, but not limited to, hiring, recruiting, promotion, termination, layoff, and leave of _ is also committed to providing reasonable accommodations in our job application procedures for qualified individuals with disabilities. Please inform our Talent Team if you need any assistance completing any forms or to otherwise participate in the application process. Please be aware that MoonPay does not request an AI-led interview without seeing a recruiter or team member from MoonPay on video call. We won't ask for your personal identification documents or any money from you during your interview process with us. Be fraud smart! If you receive an email - claiming to be from MoonPay - but from an email address ending in anything other than @moonpay.com, please be aware that this is not us.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ 📍Remote in the UK 🇬🇧 | 💰 £29,450 - £37,250 + | ✨ Start date: Monday 16th March 2026 Shifts: You'll work 37.5 hours per week. This means you'll work Monday to Friday, from 9AM to 5:30PM. You'll also work one full weekend (Saturday and Sunday), once every 4 weeks with 2 set days in lieu when working the weekend. ⭐ Our Financial Crime Customer Operations Team: The Shield of Monzo Our Financial Crime Customer Operations team is the frontline defence in protecting Monzo and our customers from the complex threats of economic crime, including sophisticated fraud schemes and global money laundering networks. We are not just a compliance function; we are a critical operational hub focused on safeguarding financial integrity. At Monzo, our operational teams are structured into specialised 'Pillars', each focusing on a specific business area, set of risks, and unique typologies. This allows us to build deep, world-class subject matter expertise where it matters most. The FinCrime Business Banking Pillar In the FinCrime Business Banking Pillar, you will be integral to protecting the entire lifecycle of our business customers from high-growth startups to established SMEs. Our mission within this pillar is to ensure Monzo's business ecosystem remains transparent and trusted. This involves: • Conducting rigorous checks during onboarding and throughout the customer relationship., • Unravelling suspicious activity across a spectrum of financial crime typologies., • Reporting, exiting accounts, and implementing controls when significant risk is identified. 🚀 The Role: FinCrime Business Banking Senior Investigator As a FinCrime Business Banking Senior Investigator, you will play a pivotal role within our financial crime operations. Your main focus will be completing some of our higher risk, high complexity financial crime tasks on our business accounts, while supporting our Team Managers and coaching our Investigators to achieve our quality and productivity goals. This is a high-impact role where your expertise will directly contribute to Monzo's safety and reputation, and the broader fight against illicit finance. 🔑 You’ll play a key role by... • Taking ownership of the most complex FinCrime Business Banking tasks, including Enhanced Due Diligence (EDD) for high-risk segments, Complex Customer Reviews (e.g, in sensitive areas like Sexual Services flags), and multi-jurisdictional money muling investigations., • Writing, reviewing, and submitting high-quality Suspicious Activity Reports (SARs) to the National Crime Agency (NCA), ensuring they meet the highest legal and evidential standards., • Maintaining a regular schedule on core investigative tasks to sustain your competency levels, directly support the domain’s Service Level Agreements, and remain connected to frontline challenges., • Actively coaching Investigators on complex financial crime typologies, best practice, and performance improvement, to support in driving a culture of excellence., • Working closely with our Operations Analysts, to share emerging trends and ensure that operational guidance is continuously updated and effectively embedded across the domain. 💡 We’d love to hear from you if… • You can demonstrate an ability to give clear, constructive, and kind feedback that motivates colleagues and enhances performance., • You thrive in a fast-paced environment and can adapt positively and quickly to change be it new guidance, evolving processes, or shifting priorities., • You maintain flexibility in the tasks you are scheduled for and can adapt seamlessly when business needs require changes at short notice., • You are driven by a desire to have a tangible impact on the detection and prevention of financial crime, protecting Monzo and its customers. 🎯 At the interview, we will be looking for you to demonstrate... Essential Expertise • Significant and specific experience in conducting end-to-end due diligence (KYB) and investigations on businesses (SMEs, Corporates, etc.) in a regulated financial crime setting., • Proven ability to conduct in-depth, high-quality open-source research and analysis to corroborate customer profiles and transactional activity., • Strong foundational and applied Financial Crime knowledge, specifically deep exposure to Know Your Business (KYB) and Anti-Money Laundering (AML) principles., • A strong understanding of current UK and international financial crime trends and typologies, with particular expertise in those impacting business accounts (e.g. trade-based money laundering, complex shell structures, illicit use of payment services)., • A comprehensive understanding of the UK Suspicious Activity Reporting (SAR) regime, including consent requirements and the legislative framework (POCA). ➕ It will be useful, but not essential if... • You have direct experience of completing Enhanced Due Diligence (EDD) and/or Complex Customer Reviews, and/or have experience writing and reviewing/approving SARs., • You have formal or informal experience of coaching, mentoring, or training peers or more junior members of the team., • You can demonstrate a track record of identifying areas for control/process improvement and successfully working with, or escalating to, relevant stakeholders to implement change., • You hold or are working towards an appropriate qualification relevant to Financial Crime (e.g. ACAMS, ICA Diploma). 🧡 Monzo's Culture & Benefits Monzo is a bank built on transparency, fairness, and inclusion. We are building a bank for everyone and are looking for people who can bring diverse perspectives and experiences. 🙌What’s in it for you 💰£29,450 - £37,250 ➕share options. 🎂We guarantee to approve time off on your birthday if it falls on a day you’re scheduled to work and it’s outside of your training period. 📍This role is remote based in the UK ⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚£1,000 learning budget each year to use on books, training courses and conferences. 🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more!_. 🌈 The application journey has 3 key steps • Application questions - Please take the time to answer these in detail, we read them all!, • Recruiter call (Video call), • Full loop interview - values and technical questions (Video call) This process should take around 2-3 weeks - your schedule is really important to us, so we promise to be as flexible as possible! You’ll hear from us throughout the application process, but if you’ve got any questions, please reach out to nickygamble@monzo.com. You can also use this email address to let us know if there’s anything we can do to make the process easier for you because of disability, neurodiversity or anything else. Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

To help advance our vision of modern money movement, Marqeta is looking for a Senior Counsel, EU/UK Product & Regulatory who is enthusiastic about payments technology and its potential for positive impact in peoples’ lives. You will help drive high-profile cross-functional initiatives across the business involving a variety of complex legal and regulatory issues relating to managing risk for financial and payments products in the EU/UK and internationally. You will also provide legal advice and support for our international expansion efforts. This requires strong business acumen and the ability to both work independently and with large multi-stakeholder teams. We are looking for someone with sharp analytical and communication skills, who is diligent, organized, engaged, proactive, collaborative, and who has demonstrated excellent legal and business judgment and strategic thinking. You will report to the Assistant General Counsel overseeing international product and regulatory. We work_. This role can be performed remotely within the UK. We’d love for you to join us! The Impact You'll Have This Senior Counsel position will be a critical legal role located in the UK. You will have a broad range of responsibilities and work in close partnership with cross-functional and geographically diverse teams supporting the development and delivery of Marqeta’s payment products and services. As we advance our vision of modern money movement, we seek a subject matter expert, regulatory lawyer who’ll be deeply engaged to help us scale globally. Who You Are • Serve as the lead attorney for strategic, complex and cross-border arrangements with Marqeta’s customers and partners within UK/Europe, • Provide timely, concise and business-focused legal advice on payments law impacting Marqeta’s relationships in UK/Europe and other regions, • Partner with legal and business stakeholders to help automate, scale and continuously improve standard form agreements and legal processes, • Have deep and practical knowledge and expertise in international laws, rules and regulations related to prepaid and debit products in various jurisdictions, focusing on the UK and the EEA, • Provide legal advice on payment laws, financial services regulations, data privacy, consumer protection, and enforcement actions for existing products and new features in covered jurisdictions, • Assess legal risks, recommend mitigation strategies, and provide legal advice to cross-functional stakeholders (product, engineering, risk, go-to-market, etc.) in connection with maintaining the integrity of the financial platform, • Collaborate with and manage outside legal counsel, • Be a team player and self-starter with drive and initiative, • Have high integrity and great judgment while working across the organisation Key Skills and Competencies • 5-10 years’ experience practising either in-house or at a reputable law firm, with at least 3 years working in or advising companies in the payments, fintech or financial services space, • A proven high-calibre, solution-oriented and proactive attorney with experience in the payments space, including experience with prepaid, debit and credit card products in the UK and EEA, • Understanding of laws and regulations pertaining to financial services and technology (including Payment Services Directives; Anti-Money Laundering Directives; GDPR; Interchange Fee Regulations and EBA Guidelines), • A solid business focus with practical risk awareness and the ability to balance legal risk mitigation against key business objectives and risks, • Experience drafting and negotiating contracts for payments companies or financial institutions, • Familiarity with rules for card networks and other payment clearing systems, • Understanding of payments technology (e.g. APIs, tokenization, digital wallets, crypto), • A keen sense of ownership and the ability to independently drive complex projects to completion on tight timelines in a fast-moving, high-performing environment, • Sound judgment and the ability to work both autonomously and collaboratively, • Amenable and ready to support colleagues and projects across multiple time zones, • Excellent oral and written communication skills; ability to work on teams and independently; ability to drive accountability and influence outcomes, • The ability to challenge and be challenged both internally and with clients in a constructive and respectful way, • Advanced problem solving skills, i.e., the ability to quickly digest a problem, evaluate various options/solutions and empower yourself and others to deliver, • Team player with a positive attitude and commitment to excellence, • LLB degree and member in good standing of a the local bar (or equivalent in your jurisdiction) Hiring Manager • Sean Yang Recruiter For This Role • Louise Devlin Compensation and Benefits • Premium Private Medical and Dental coverage, • Generous time off program with additional “Floating Holiday days”, • Retirement savings program with company contribution, • Equity in a publicly-traded company and an Employee Stock Purchase Program, • Monthly stipend to support our remote work model, • Annual development stipend to support our people growth and development, • Family-forming benefits and up to 20 weeks of Parental Leave, • Wellbeing programs i.e. Modern Health, HealthKick and much more…

As a Junior Account Manager, you will oversee multiple eCRM campaigns for our Dutch client VodafoneZiggo and help them deliver amazing email communications to their customer base. This role is being offered on an initial 6-month fixed term contract and requires spoken & written fluency in Dutch (or Flemish) and English. This job will involve working closely with multiple client stakeholders to extract detailed requirements about email marketing campaigns and being able to confidently brief internal departments through a work flow management process. You will manage and deliver dynamic email campaigns and one-off requests through all stages of the process from briefing, testing and deployment. You will also need to support the Account Manager and Director with management of tracking all activities against the client’s budget. You'll thrive on transforming challenges into opportunities and providing great customer service. Communication is key with this role as you’ll be working with multiple client stakeholders, ITG’s data team, email developers and a wider deployment team. Your satisfaction will come from coordinating this activity to completion, running successful campaigns. This will be a role that will give you opportunities for growth, and you’ll be fully supported every step of the way. Your responsibilities will include: • Being in contact with our client (for example to discuss the upcoming campaigns and to receive briefings, but also to request approval for the created e-mails), • Briefing e-mail marketing campaigns to our internal teams and testing the outcome, • Planning your email marketing campaigns with all the internal teams, • Working together with all the internal stakeholders, • Campaign reporting and recommendations, • Working as efficient as possible, • To be considered, you must be fluent in Dutch and English (Flemish is also fine), • You’ll be a customer centric individual, our people go above and beyond for our clients, completing briefs right first time, on time, every time., • You can manage your own workload efficiently, you won’t be micro-managed at ITG and being able to deliver quality with speed is essential., • You perform well under pressure, this is a fast-paced role where you’ll be managing multiple campaigns at any given time. Projects may come to a close simultaneously and you can manage priorities efficiently., • You have an attention for detail and you are not afraid to speak up your mind if something doesn’t meet the quality level., • Finally, ideally you will have experience in a digital marketing environment, where you’ve worked on email marketing campaigns through an ESP, ideally in an agency environment but this may have also come from a client-side position. Work’s a treat! On top of a competitive salary, you can expect a whole load of perks: • 25 days’ holiday + bank holidays – we understand the importance of you getting some down time., • Annual Wellbeing Day – enjoy an additional day on us to look after your physical and mental wellbeing., • Pension Scheme – helping you save towards your retirement home in the sun!, • Corporate Medical Cash Plan – claim back the cost of your medical treatments., • Smart Working Options – spend up to 40% of your working week from home., • So many savings – through our online community platform, you can access dozens of daily deals, from money off top brands to discounts on days out., • Employee Assistance Programme – our people are at the heart of everything we do, so if you’re happy, we’re happy., • Cycle to Work Scheme – save on the cost of biking to work., • Monthly Employee Awards - Employee of the Month programme with £250 bonus, • Raising money for charity including a paid Volunteer Day – we’re all about giving back… and having lots of fun in the process!, • Referral scheme – know the perfect person to join the team? You could bag £1,000 for a putting a good word in., • Wellbeing Programme – giving you the opportunity to join regular, interactive Wellbeing Workshops or join our 30 plus Wellbeing Champions., • Enhanced Family Friendly Leave – support for you and your family to help you navigate through the craziness of family life. We Value Diversity We champion and welcome diversity in our workforce and ensure all job applicants receive equal and fair treatment, regardless of age, race, gender or gender identity, religion, sexual orientation, disability, or nationality. We are not only committed to increasing the visibility and recognition of talent from under-represented groups within our organisation, but the wider industry too. At the end of the day, we make sure we take time to look after ourselves, each other, and the planet, because we’re always stronger together. ITG have a number of community groups available to employees and exist to offer a safe space for like-minded colleagues, with shared interests to connect, socialise and check in with each other. What next? If you found yourself interested in knowing more, drop us your application and someone from our team will be in touch. #LI-DG1

Job Title: HGV Class 1 (Tramper, Bulker, Flexi, Mon-Fri, 4O4O, days, nights) Location: Wisbech or Wimblington Salary: DOE Job Type: Full-time, Permanent Who Are Knowles; Knowles has a rich history, starting in 1932 with Gerald Knowles and a single distribution vehicle. Through strong and courageous leadership, Knowles has evolved into a premium provider of a wide range of logistical services across the UK. Today, we are trusted by some of the biggest and most well-known businesses in the country to offer a broad range of warehousing and distribution services. Our focus is on delivering efficient, high-quality logistics solutions that provide long-term benefits for both our customers and ourselves. We are committed to sustainable operations, minimizing environmental impacts, improving efficiencies, and embracing development opportunities. This ethos is demonstrated through continuous investment, including producing our own renewable energy and running a fleet of highly efficient vehicles to offset our environmental impact. Requirements: • Comfortable with being based on the road, • Required to regularly work to tight deadlines that may require additional hours of work at times of pressure, • Flexibility is required during peak periods e.g. Christmas, Easter, etc. and to work additional shifts to cover holiday and sickness, • Ability to work to strict deadlines in a time critical environment, • Professional and courteous when communicating with colleagues or customers, • C+E UK Licence, • Up to date CPC Training, • Ability to multi-task and work in a fast paced environment, • Excellent verbal communication skills and the ability to communicate effectively with Customers and Co-Workers, • Professional in appearance, • Must have own transport and full UK driving licence and own transportation to work Key Accountabilities: • Providing high standard of customer service and relations to customers and suppliers, ensuring compliance with their site rules and regulations at all times, • Liaising with the Transport desk to make them aware of any potential difficulties or any variations from original brief, • Ensuring that the vehicle is driven at all times with the utmost concern for other road users, pedestrians and the local environments through which you travel, • To accurately complete all documentation required by the Company and the customer, • Ensuring that all Company rules and regulations and compliance with legislation is achieved at all times, • Ensuring that paperwork is checked against consignment, reporting any issues or differences, • To strive to ensure the punctual collection and delivery of all loads, • Ensuring the safety of the vehicle and its load at all times whilst on duty and reporting any defects to the Traffic office/Workshop as soon as identified, • Assisting with the loading and unloading of the vehicle, using lifting equipment where authorised and trained to do so, • To be flexible in terms of starting and finishing times of shifts, • To maintain the cleanliness of the vehicle whilst on duty, leaving the vehicle as you would expect to find it and reporting of any defects immediately, • To undertake any other tasks as reasonably requested by Transport Operator, • To maintain trailer hygiene to the standards set by our customer including sweeping out of the trailers as and when required or instructed., • This list is not exhaustive and the job holder may be required to undertake other duties commensurate with the position as required. Communication Contact internal customers to resolve any queries or problem that may arise. Responding to and dealing with both internal and external customer communication by email and telephone and in person Teamwork Encouraging teamwork within the workplace by displaying the correct behaviours towards all members of the Knowles Transport Ltd teams Maintaining standards of health and safety, hygiene and security in the work environment, for example, ensuring that stock such as chemicals and food are stored safely and securely and reporting of any concerns to the Transport Manager Benefits; • Covering local and national contracts., • Very competitive rates of pay., • Driver incentive bonus., • Night out money and meal allowance., • In house CPC training., • Various shift patterns to suit all, days and nights. If this is you please click Apply and attach your CV and we will be in touch The company is not able to offer visa therefore candidates must have the right to live and work in the UK in order to be considered. Candidates not in a commutable distance will not be considered. Candidates with experience or relevant job titles of; Class 1, Driver, HGV Driver, HGV Class 1 Driver, HGV Class 1, Logistics Driver, Transport Driver, Delivery Driver, Tramper, Bulker Driver, Flexi Driver, will all be considered. JBRP1_UKTJ