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We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across sky.com and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development., • Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps., • Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs., • Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences., • Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration., • Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys.What you'll bring:, • Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications., • Experience leading design teams across multiple workloads and complex initiatives, • Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries, • Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do ; • Set a Product Vision & own the Product Backlog for Adobe Campaign & our owned comms stack, enabling the business to deliver on their requirements., • Maintain a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem ., • Be the system admin for Adobe Campaign & the owned comms stack, • Govern the usage of Campaign Management within the business, defining the operating model and establishing appropriate controls and workflows for our tools., • Enable business adoption & lead Ideation Workshops and User Story Creation, to drive product requirements and drive the effective usage of our tools in the business., • Advise on Campaign best practice to ensure tooling is usilised effectively, • Join Quarterly Planning & support experimentation & development teams in sprint planning as required ., • Lead our campaign management vendor partnerships & ensure tooling remains best-in-class, • Ensure Technology Stack for campaign execution adheres to Compliance & Policy Requirement s, • Support Head of Martech at Sky UK in implementing martech strategy and specific initiatives What you'll bring ;, • Deep experience with Adobe Campaign, ideally with Adobe Campaign Certification., • Demonstrated expertise in managing complex digital campaigns and platform migrations, • Deep Technical understanding of Adobe Campaign v7, and experience of AJO and Campaign v8 preferred., • Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include web analytics, customer data management, consent management, personalisation, and digital marketing., • A proven track record of product ownership in a complex & fast moving organisation., • Proven track record influencing and working with decision makers to drive strategic decisions . Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: • Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale., • Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities., • Embedding best practice technologies and championing their adoption to further consolidate technology choices., • Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation., • Building internal Martech capabilities to enable & empower teams a\cross Sky Residential & Group OTT and to drive operating efficiencies.The Rewards: There's a reason people can't stop talking about #LifeAtSky! Our great range of rewards really are something special, here are just a few: • Sky Q, for the TV you love all in one place, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across sky.com and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development., • Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps., • Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs., • Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences., • Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration., • Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys.What you'll bring:, • Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications., • Experience leading design teams across multiple workloads and complex initiatives, • Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries, • Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do ; • Set a Product Vision & own the Product Backlog for Adobe Campaign & our owned comms stack, enabling the business to deliver on their requirements., • Maintain a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem ., • Be the system admin for Adobe Campaign & the owned comms stack, • Govern the usage of Campaign Management within the business, defining the operating model and establishing appropriate controls and workflows for our tools., • Enable business adoption & lead Ideation Workshops and User Story Creation, to drive product requirements and drive the effective usage of our tools in the business., • Advise on Campaign best practice to ensure tooling is usilised effectively, • Join Quarterly Planning & support experimentation & development teams in sprint planning as required ., • Lead our campaign management vendor partnerships & ensure tooling remains best-in-class, • Ensure Technology Stack for campaign execution adheres to Compliance & Policy Requirement s, • Support Head of Martech at Sky UK in implementing martech strategy and specific initiatives What you'll bring ;, • Deep experience with Adobe Campaign, ideally with Adobe Campaign Certification., • Demonstrated expertise in managing complex digital campaigns and platform migrations, • Deep Technical understanding of Adobe Campaign v7, and experience of AJO and Campaign v8 preferred., • Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include web analytics, customer data management, consent management, personalisation, and digital marketing., • A proven track record of product ownership in a complex & fast moving organisation., • Proven track record influencing and working with decision makers to drive strategic decisions . Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: • Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale., • Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities., • Embedding best practice technologies and championing their adoption to further consolidate technology choices., • Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation., • Building internal Martech capabilities to enable & empower teams a\cross Sky Residential & Group OTT and to drive operating efficiencies.The Rewards: There's a reason people can't stop talking about #LifeAtSky! Our great range of rewards really are something special, here are just a few: • Sky Q, for the TV you love all in one place, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do ; • Set a Product Vision & own the Product Backlog for Adobe Campaign & our owned comms stack, enabling the business to deliver on their requirements., • Maintain a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem ., • Be the system admin for Adobe Campaign & the owned comms stack, • Govern the usage of Campaign Management within the business, defining the operating model and establishing appropriate controls and workflows for our tools., • Enable business adoption & lead Ideation Workshops and User Story Creation, to drive product requirements and drive the effective usage of our tools in the business., • Advise on Campaign best practice to ensure tooling is usilised effectively, • Join Quarterly Planning & support experimentation & development teams in sprint planning as required ., • Lead our campaign management vendor partnerships & ensure tooling remains best-in-class, • Ensure Technology Stack for campaign execution adheres to Compliance & Policy Requirement s, • Support Head of Martech at Sky UK in implementing martech strategy and specific initiatives What you'll bring ;, • Deep experience with Adobe Campaign, ideally with Adobe Campaign Certification., • Demonstrated expertise in managing complex digital campaigns and platform migrations, • Deep Technical understanding of Adobe Campaign v7, and experience of AJO and Campaign v8 preferred., • Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include web analytics, customer data management, consent management, personalisation, and digital marketing., • A proven track record of product ownership in a complex & fast moving organisation., • Proven track record influencing and working with decision makers to drive strategic decisions . Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: • Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale., • Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities., • Embedding best practice technologies and championing their adoption to further consolidate technology choices., • Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation., • Building internal Martech capabilities to enable & empower teams a\cross Sky Residential & Group OTT and to drive operating efficiencies.The Rewards: There's a reason people can't stop talking about #LifeAtSky! Our great range of rewards really are something special, here are just a few: • Sky Q, for the TV you love all in one place, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across sky.com and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development., • Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps., • Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs., • Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences., • Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration., • Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys.What you'll bring:, • Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications., • Experience leading design teams across multiple workloads and complex initiatives, • Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries, • Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across sky.com and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development., • Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps., • Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs., • Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences., • Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration., • Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys.What you'll bring:, • Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications., • Experience leading design teams across multiple workloads and complex initiatives, • Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries, • Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across sky.com and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development., • Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps., • Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs., • Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences., • Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration., • Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys.What you'll bring:, • Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications., • Experience leading design teams across multiple workloads and complex initiatives, • Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries, • Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do ; • Set a Product Vision & own the Product Backlog for Adobe Campaign & our owned comms stack, enabling the business to deliver on their requirements., • Maintain a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem ., • Be the system admin for Adobe Campaign & the owned comms stack, • Govern the usage of Campaign Management within the business, defining the operating model and establishing appropriate controls and workflows for our tools., • Enable business adoption & lead Ideation Workshops and User Story Creation, to drive product requirements and drive the effective usage of our tools in the business., • Advise on Campaign best practice to ensure tooling is usilised effectively, • Join Quarterly Planning & support experimentation & development teams in sprint planning as required ., • Lead our campaign management vendor partnerships & ensure tooling remains best-in-class, • Ensure Technology Stack for campaign execution adheres to Compliance & Policy Requirement s, • Support Head of Martech at Sky UK in implementing martech strategy and specific initiatives What you'll bring ;, • Deep experience with Adobe Campaign, ideally with Adobe Campaign Certification., • Demonstrated expertise in managing complex digital campaigns and platform migrations, • Deep Technical understanding of Adobe Campaign v7, and experience of AJO and Campaign v8 preferred., • Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include web analytics, customer data management, consent management, personalisation, and digital marketing., • A proven track record of product ownership in a complex & fast moving organisation., • Proven track record influencing and working with decision makers to drive strategic decisions . Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: • Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale., • Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities., • Embedding best practice technologies and championing their adoption to further consolidate technology choices., • Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation., • Building internal Martech capabilities to enable & empower teams a\cross Sky Residential & Group OTT and to drive operating efficiencies.The Rewards: There's a reason people can't stop talking about #LifeAtSky! Our great range of rewards really are something special, here are just a few: • Sky Q, for the TV you love all in one place, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do ; • Set a Product Vision & own the Product Backlog for Adobe Campaign & our owned comms stack, enabling the business to deliver on their requirements., • Maintain a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem ., • Be the system admin for Adobe Campaign & the owned comms stack, • Govern the usage of Campaign Management within the business, defining the operating model and establishing appropriate controls and workflows for our tools., • Enable business adoption & lead Ideation Workshops and User Story Creation, to drive product requirements and drive the effective usage of our tools in the business., • Advise on Campaign best practice to ensure tooling is usilised effectively, • Join Quarterly Planning & support experimentation & development teams in sprint planning as required ., • Lead our campaign management vendor partnerships & ensure tooling remains best-in-class, • Ensure Technology Stack for campaign execution adheres to Compliance & Policy Requirement s, • Support Head of Martech at Sky UK in implementing martech strategy and specific initiatives What you'll bring ;, • Deep experience with Adobe Campaign, ideally with Adobe Campaign Certification., • Demonstrated expertise in managing complex digital campaigns and platform migrations, • Deep Technical understanding of Adobe Campaign v7, and experience of AJO and Campaign v8 preferred., • Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include web analytics, customer data management, consent management, personalisation, and digital marketing., • A proven track record of product ownership in a complex & fast moving organisation., • Proven track record influencing and working with decision makers to drive strategic decisions . Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: • Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale., • Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities., • Embedding best practice technologies and championing their adoption to further consolidate technology choices., • Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation., • Building internal Martech capabilities to enable & empower teams a\cross Sky Residential & Group OTT and to drive operating efficiencies.The Rewards: There's a reason people can't stop talking about #LifeAtSky! Our great range of rewards really are something special, here are just a few: • Sky Q, for the TV you love all in one place, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do ; • Set a Product Vision & own the Product Backlog for Adobe Campaign & our owned comms stack, enabling the business to deliver on their requirements., • Maintain a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem ., • Be the system admin for Adobe Campaign & the owned comms stack, • Govern the usage of Campaign Management within the business, defining the operating model and establishing appropriate controls and workflows for our tools., • Enable business adoption & lead Ideation Workshops and User Story Creation, to drive product requirements and drive the effective usage of our tools in the business., • Advise on Campaign best practice to ensure tooling is usilised effectively, • Join Quarterly Planning & support experimentation & development teams in sprint planning as required ., • Lead our campaign management vendor partnerships & ensure tooling remains best-in-class, • Ensure Technology Stack for campaign execution adheres to Compliance & Policy Requirement s, • Support Head of Martech at Sky UK in implementing martech strategy and specific initiatives What you'll bring ;, • Deep experience with Adobe Campaign, ideally with Adobe Campaign Certification., • Demonstrated expertise in managing complex digital campaigns and platform migrations, • Deep Technical understanding of Adobe Campaign v7, and experience of AJO and Campaign v8 preferred., • Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include web analytics, customer data management, consent management, personalisation, and digital marketing., • A proven track record of product ownership in a complex & fast moving organisation., • Proven track record influencing and working with decision makers to drive strategic decisions . Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: • Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale., • Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities., • Embedding best practice technologies and championing their adoption to further consolidate technology choices., • Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation., • Building internal Martech capabilities to enable & empower teams a\cross Sky Residential & Group OTT and to drive operating efficiencies.The Rewards: There's a reason people can't stop talking about #LifeAtSky! Our great range of rewards really are something special, here are just a few: • Sky Q, for the TV you love all in one place, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across sky.com and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development., • Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps., • Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs., • Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences., • Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration., • Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys.What you'll bring:, • Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications., • Experience leading design teams across multiple workloads and complex initiatives, • Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries, • Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across sky.com and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development., • Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps., • Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs., • Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences., • Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration., • Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys.What you'll bring:, • Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications., • Experience leading design teams across multiple workloads and complex initiatives, • Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries, • Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do ; • Set a Product Vision & own the Product Backlog for Adobe Campaign & our owned comms stack, enabling the business to deliver on their requirements., • Maintain a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem ., • Be the system admin for Adobe Campaign & the owned comms stack, • Govern the usage of Campaign Management within the business, defining the operating model and establishing appropriate controls and workflows for our tools., • Enable business adoption & lead Ideation Workshops and User Story Creation, to drive product requirements and drive the effective usage of our tools in the business., • Advise on Campaign best practice to ensure tooling is usilised effectively, • Join Quarterly Planning & support experimentation & development teams in sprint planning as required ., • Lead our campaign management vendor partnerships & ensure tooling remains best-in-class, • Ensure Technology Stack for campaign execution adheres to Compliance & Policy Requirement s, • Support Head of Martech at Sky UK in implementing martech strategy and specific initiatives What you'll bring ;, • Deep experience with Adobe Campaign, ideally with Adobe Campaign Certification., • Demonstrated expertise in managing complex digital campaigns and platform migrations, • Deep Technical understanding of Adobe Campaign v7, and experience of AJO and Campaign v8 preferred., • Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include web analytics, customer data management, consent management, personalisation, and digital marketing., • A proven track record of product ownership in a complex & fast moving organisation., • Proven track record influencing and working with decision makers to drive strategic decisions . Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: • Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale., • Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities., • Embedding best practice technologies and championing their adoption to further consolidate technology choices., • Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation., • Building internal Martech capabilities to enable & empower teams a\cross Sky Residential & Group OTT and to drive operating efficiencies.The Rewards: There's a reason people can't stop talking about #LifeAtSky! Our great range of rewards really are something special, here are just a few: • Sky Q, for the TV you love all in one place, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Our client are a leading manufacturer providing specialist solutions to a variety of industries such as aerospace, power generation, rail and oil and gas industries. They are looking for 3 Electro-mechanical Assemblers with experience within highly regulated industries, such as aerospace or defence manufacturing.Electromechanical AssemblerSunbury on ThamesManufacturing Company6-month contract (Umbrella / PAYE) Are you a skilled Electro-Mechanical Assembler looking for your next opportunity? Join a leading manufacturer dedicated to precision and quality. We re on the lookout for a hands-on Electro-Mechanical Assembler to contribute to our assembly process and support production demands. If you have experience in assembly and thrive in a fast-paced environment, this Electro- Mechanical Assembler role is perfect for you!Key Responsibilities for an Electro-Mechanical Assembler: • Wind, assemble, and install wire coils for electric rotors, stators, armatures, and related components, using both manual techniques and machines., • Utilize soldering equipment for tasks such as thru-hole, surface mount, or hard soldering., • Demonstrate strong electro-mechanical skills and the ability to interpret blueprints, assembly drawings, and schematics., • Exhibit exceptional attention to detail and manual dexterity in all tasks.The Electro-Mechanical Assembler should have the following Skills & Experience:, • Experience in assembling and wiring electrical components, • Hands-on experience with soldering for both surface mount and thru-hole applications., • Ability to read and interpret complex drawings and schematics., • Familiarity with safety protocols and quality control standards in electro-mechanical assembly work., • Proven track record of producing high-quality assemblies and components in a fast-paced, detail-oriented environmentWorking hours: Mon-Thu 7:30 to 16:00 (30 mins lunch break); Friday 08:00 to 13:30 Overtime paid at 1.3x weekdays 1.5x Saturday 2x Sunday Due to security clearances, candidates must hold a British passport and have the right to work in the UK.

SEND Behaviour Support Specialist – SEMH Schools & Alternative Provisions Milk Education is working in partnership with a number of specialist SEMH schools and Alternative Provisions in the heart of Kingston Upon Thames to recruit a dedicated and resilient SEND Behaviour Support Specialist. This is an excellent opportunity for individuals looking to build or progress their career within the SEND and behavioural support sector, gaining valuable experience in specialist education settings. The Role As a SEND Behaviour Support Specialist, you will work closely with pupils who require additional behavioural, emotional, and social support. Many of the students you will support have SEMH needs and may have experienced challenges in mainstream education, so your role will be key in helping them re-engage with learning and develop positive coping strategies. You will play a crucial role in promoting positive behaviour, building trust with students, and supporting them both inside and outside the classroom. Key Responsibilities Provide 1:1 and small group behavioural support for students with SEMH needs Support pupils in managing emotions and developing self-regulation strategies Build positive, professional relationships with students, staff, and families Work collaboratively with pastoral teams, teachers, and SENCOs to implement behaviour support plans Support students within specialist SEMH schools and Alternative Provision settings Promote a safe, structured, and inclusive learning environment Monitor and record student progress and behaviour interventions The Ideal Candidate Experience working with young people in schools, alternative provisions, youth work, mentoring, or similar settings Strong behaviour management skills and a calm, consistent approach Resilient, patient, and empathetic personality Ability to build rapport and act as a positive role model Team Teach training (desirable but not essential) A genuine passion for supporting young people with SEND and SEMH needs A commitment to safeguarding and promoting the welfare of children Career Progression This role is ideal for candidates who are looking to build a long-term career within SEND education, including pathways into: Behaviour Specialist roles SEN Teaching Pastoral or Safeguarding roles Educational Psychology Youth Justice or Social Work Benefits to YOU Excellent rates of pay Speedy registration process & fast-track compliance Flexible working options to suit your schedule 5-Star rated agency with over 3000 reviews across Google & Facebook Exclusive school & trust partnerships Access to our FREE Perks Portal with discounts similar to a Blue Light Card Access to 1000+ accredited CPD courses through Milk Academy FREE PSHE lesson plans and resources created by teachers FREE Educator Wellbeing eBook and wellbeing hub School Preparation Pack to support your placements 24/7 support from your personal consultant Access to our Unbottled programme, bringing lived-experience speakers into schools Join the UK’s only eco-friendly education supply agency Click ‘Apply Now’ or get in touch with me to learn more about this exciting opportunity. Email: Phone: INGUIL

Administrator in fast paced FM Service team based at Heathrow Airport Administrator Location: Heathrow Airport, Hounslow, London Contract: Permanent – 40 hours a week Your new company Haysare delighted to be working with our client, one of the UK's biggest FacilitiesManagement and professional services company, looking after a large, diverse,blue-chip customer base, from banks and retailers, to hospitals, schools andgovernment offices. Our client has nearly 100,000 members of staff across over100 office locations and thousands of customers and services offered acrossthe country. Your new role Our client is looking for an organised and proactive Administrator to join their team at Heathrow Airport. You'll play a key role in supporting both Hard and Soft Services, ensuring smooth administration and compliance with processes and KPIs. This is a fast-paced role where attention to detail and strong communication skills are essential. What You'll Do: • Manage all work orders across the Heathrow contract, ensuring timely completion., • Support engineers, supervisors, and managers with service-related administration., • Monitor upcoming and overdue work orders and escalate issues where needed., • Run and interpret Power BI reports to track performance., • Coordinate weekly meetings with operational supervisors., • Raise and receipt purchase orders, check quotes, and assist with finance queries., • Upload approved quotes and documentation into client systems (Maximo)., • Distribute new jobs promptly to engineers and subcontractors., • Maintain a 60-day PM lookahead schedule for planned maintenance., • Order and track uniforms, stationery, and deliveries., • Answer calls professionally and take confidential meeting notes when required., • Learn new systems and processes as they are introduced.What you'll need to succeed, • Strong administration skills with the ability to multitask in a busy environment., • Excellent attention to detail and organisational skills., • Knowledge of Excel, Maximo, Oracle, SAP, and Power BI., • Understanding of health and safety practices., • Ability to build positive relationships and communicate effectively., • Experience in managing KPIs and deadlinesWhat you'll get in return What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4763445

Senior Quantity Surveyor £70,000 - £85,000 + car/ allowance and benefits Ealing Full-Time / Permanent If you’re the kind of Senior Quantity Surveyor who likes to get stuck into real commercial leadership, this role will suit you. You’ll take charge of your own packages on a major, multi‑disciplinary infrastructure programme, working closely with a team that values clarity, pace, and proper commercial rigour. You’ll be right in the mix of it, influencing decisions, steering commercial outcomes, and making sure the numbers tell the real story. YOUR NEW ROLE • Running the commercial side of your packages with confidence and autonomy, • Managing NEC Option A contracts properly, getting the notices right, keeping the process tight, and protecting value, • Staying ahead of change: spotting it early, pricing it accurately, and getting it agreed, • Keeping measurements and valuations sharp so the project always has a clear, honest commercial picture, • Producing forecasts that actually mean something: highlighting risks, opportunities, and where the job is really heading, • Preparing and reviewing payment applications, making sure they’re accurate and defensible, • Building and maintaining cashflows that reflect what’s really happening on the ground, • Leading monthly CVRs and presenting the commercial position with clarity and confidence WHY THIS ROLE COULD APPEAL • You get real ownership. You’re trusted to run your packages, not micromanaged, • You’ll be part of a fast‑moving, multi‑disciplinary environment where things change quickly, and your commercial instincts matter, • Your voice carries weight. You’ll be presenting to senior people and influencing decisions, • It’s a natural step toward the Commercial Manager level for someone who wants progression and visibility, • You’ll work with a team that values straight talking, collaboration, and getting things done properly ABOUT YOU • Solid experience working with NEC Option A, • A strong track record of managing change from start to finish, • Confidence with measurement, valuations, and cost control, • The ability to build accurate forecasts and explain the story behind the numbers, • Experience in preparing applications and managing commercial submissions, • Comfort building and maintaining cashflows, • The confidence to lead CVRs and present to senior stakeholders SALARY AND BENEFITS • £70,000 - £85,000 (depending on experience), • Car allowance, • 31 days annual leave (inc BH), • Generous Pension, • Life Insurance, • Career growth Reference Number: 150Q To be considered for this position or other opportunities, contact Tash Johnson at Equal Resourcing Ltd or click "Apply Now." Equal Resourcing Ltd is serving as a recruitment agency for this job opening. Your application implies your consent for us to process your data and communicate with you concerning this application and associated services, in compliance with GDPR regulations. Equal Resourcing Ltd may use AI-assisted tools to support internal administrative tasks and document drafting. We do not upload personal data or use AI tools to make hiring decisions. Our client can only consider applications from candidates with a valid legal right to work in the United Kingdom. To view a list of job openings, please visit the Equal Resourcing Ltd website. Please note that not all recruitment positions are listed. For the most current opportunities, we recommend contacting us directly.

Senior AI Platform Engineer – Up to £90,000 Base Hybrid: 1–2 Days per Week On‑Site (South West London) A tech‑led insurer is scaling a new AI function and hiring an AI Platform Engineer to build production‑ready AI systems on GCP. This is one of the first hires into a newly created AI organisation, with the mandate to make the business the UK’s first fully AI‑powered insurer. What You’ll Do • Build and operate production‑grade AI agents on GCP using Google’s ADK, • Integrate AI systems with policy, claims and CRM platforms via REST/JSON APIs, • Develop scalable RAG pipelines including ingestion, text processing and vector search, • Implement evaluation, monitoring, A/B testing and cost/latency dashboards, • Shape architectural patterns, engineering standards and wider AI strategy, • Work across key AI products including claims automation and internal retrieval tools Role Requirements • Background in Data/ML Engineering or Software Engineering with strong applied AI experience, • Deep expertise in GCP (Vertex AI, BigQuery, Cloud Run/Functions, ADK, Model Garden), • Strong Python and API development experience, • Hands‑on with LLMs, embeddings, RAG, vector databases, • Proven track record building production‑ready AI systems with observability and testing, • Solid DevOps capability: CI/CD, Docker, Kubernetes Work Environment & Location • 1–2 days per week on‑site in either:, • South West London, • Hybrid flexibility the remainder of the week Key Products You'll Impact • Claims Automation (Agentic AI): End‑to‑end automated claims processing focused on efficiency, indemnity savings and cost reduction, • Internal AI‑powered retrieval tool already live and expanding across internal platforms Why Join? • Direct and visible impact on P&L, cost savings and operational performance, • A fast feedback loop — far quicker than large insurers or corporates, • Significant “low‑hanging fruit” in automation and workflow optimisation, • Opportunity to build agentic systems from the ground up, • Backed investment and a roadmap to scale the AI team to 10+ people, • Chance to be part of a pivotal transformation as the organisation becomes an AI‑powered insurer Apply below!

Established in 1997 as the first manufacturer of sushi for the UK supermarket industry, Taiko has evolved into the most innovative manufacturer of Sushi, Food To Go, Prepared Meals and Snacking products in the UK, supplying Waitrose, Tesco and Sainsbury’s to name a few. Over the past 25 years Taiko has launched more first to market Sushi and Food to Go products than any other sushi manufacturer in the UK. • Proven track record in engineering management within food manufacturing or FMCG., • Strong leadership skills with experience managing multi-shift teams and contractors., • Excellent knowledge of maintenance systems, Lean principles, and continuous improvement tools., • Confident managing budgets, delivering CAPEX projects, and influencing at senior level., • Electrical or mechanical engineering qualifications (NVQ Level 3 or above) and relevant H&S training (IOSH Managing Safely, PUWER, etc.) If you’re the kind of Engineering Manager who thrives on solving complex problems, inspiring teams, and leaving a lasting mark on a business, this role puts you in the driving seat. You’ll have the influence, autonomy, and resources to shape engineering strategy, drive real performance improvements, and lead a culture of excellence, all in a fast-paced, forward-thinking environment. The Role: • Lead and inspire a multi-shift engineering team to deliver exceptional maintenance, reliability, and efficiency across all site equipment., • Develop and deliver the site’s engineering strategy, including CAPEX projects, asset renewal, and continuous improvement initiatives., • Drive operational excellence with robust planned, preventative, and reactive maintenance strategies to minimise downtime., • Champion a strong safety culture, ensuring compliance with all relevant regulations and standards., • Work collaboratively with production, quality, and other site teams to ensure engineering fully supports smooth manufacturing operations., • Manage budgets, negotiate with suppliers, and ensure cost-effective, high-quality engineering solutions. This isn’t just a maintenance job — it’s a chance to lead engineering for a cutting-edge food manufacturer, shape the future of the site, and deliver results that really move the needle. We're proud to offer: • Opportunity to grow your career alongside with us with available apprentice program, • Brilliant support services designed to enhance your physical, mental and financial wellbeing., • Annual discretionary bonus subject to business and overall performance, • Discretionary Life Assurance, • Discretionary Income Protection, • Group Personal Pension, • Private Medical Cash Plan, • Bespoke reward platform including access to retail, cinema & gym discounts., • 50% off your food every time you dine with us for you and 3 friends., • Contribute towards our award-winning sustainability initiatives that delivers progress against 9 UN sustainability goals. We're committed to responsibly sourcing and all our seafood, therefore we only use source sustainable fish. All our packaging is recyclable and 80% of our packaging is already made from recycled plastic., • Annual Awards

We are seeking an experienced and dynamic Assistant Operations Manager to lead a small on‑site manufacturing team producing high‑performance components for demanding engineering customers. This hands‑on role is suited to someone who thrives in a fast‑paced, precision‑driven environment and has a strong track record of delivering operational excellence. The Assistant Operations Manager – Motorsport Manufacturing will: • Lead, motivate, and manage a small operations team to deliver high‑quality products on time., • Oversee daily manufacturing activities including scheduling, workflow, and resource allocation., • Maintain and improve operational processes to drive efficiency, quality, and cost‑effectiveness., • Build strong customer relationships, ensuring requirements are clearly understood and consistently met., • Monitor key performance metrics, identify risks, and implement timely corrective actions., • Drive continuous improvement initiatives to enhance productivity, quality, and operational performance. The Assistant Operations Manager – Motorsport Manufacturing will have: • Proven experience within manufacturing operations management (motorsport, automotive, or precision engineering preferred), • Strong leadership experience managing small on‑site teams., • Excellent problem‑solving, organisational, and communication skills., • Good understanding of lean manufacturing, process optimisation, and quality systems., • Experience managing customer relationships in high‑pressure technical environments., • Knowledge of health, safety, and regulatory compliance in manufacturing., • Experience with CNC machining, assembly, or motorsport component production., • Familiarity with motorsport industry standards and expectations. If you’re a hands‑on Operations Engineer with a passion for high‑performance engineering and driving team excellence, we’d love to hear from you. Please submit your CV or get in touch to find out more about this opportunity.

Senior FP&A Manager £100,000 - £110,000 We have an exciting opportunity for an ambitious individual to join a highly respected commercial finance function in a national Retailer. If you’re an agile, experienced FP&A leader, this could be a fantastic role for you. About the Company: • UK retailer with a strong national footprint and a loyal customer base, • Strong future operating model in a sharper, more agile environment, • Backed by significant investment in digital, stores and governance to support long-term commercial strength The Role: As a Senior FP&A Manager, you will play a pivotal role in supporting financial performance and driving insight across every avenue of the business, leading on board packs and reporting to the executive leadership team. This position will involve providing financial analysis, insights, and strategic recommendations to improve profitability, optimise operational efficiency, and drive business decisions. The role requires a strong understanding of FP&A and the ability to work cross-functionally with commercial, operations, and senior leadership teams. Responsibilities: • Lead the Financial Planning and Analysis function to support strategic decisions and promote a culture of continuous improvement, • Own and control the annual budgeted and re-forecasting process with cross-functional collaboration and scenario modelling, • Own the in-year commercial outlook process, including detailing all relevant cross-functional risks and opportunities, • Deliver insightful trading analysis and help support the review process across the group, • Conduct advanced financial analysis to assess market trends, pricing strategies, customer behaviours, and competitive dynamics, • Provide insights and recommendations to senior leadership on optimising revenue growth, cost management, and profitability, • Analyse sales performance and understand all segments that make up Gross profit to highlight risks and opportunities within current trading patterns, • Identify opportunities for cost savings and efficiency improvements across the business, • Partner with sales, marketing, operations, and other departments to align financial goals with commercial objectives, • Support the development of business strategies that drive sustainable growth and profitability, • Deliver insightful Board reporting with a focus on the story behind the numbers rather than production of pure data led information, • Ensure accurate and timely preparation of financial reports for senior management, investors, and stakeholders, • Maintain compliance with financial regulations and reporting standards, • Lead and mentor a team of finance professionals, fostering a culture of collaboration, accountability, and professional growth, • Provide guidance and support to junior staff, ensuring the delivery of high-quality financial analysis and decision-making The Ideal Candidate: • Qualified with a minimum of 5 years PQE and previous management experience, • An expert modeller with advanced Excel skills and experience building accurate financial models from scratch, • The ability to create insightful, concise and clear presentations, • Commercially curious, conclude and propose recommendations, • Proven track record in driving business results through financial insights and strategic planning, • Previous experience in an FP&A leadership role with exec-level exposure, • Ability to work under pressure and manage multiple priorities in a fast-paced environment, • Excellent business partnering and stakeholder engagement skills What they Offer: • Competitive salary: £100,000 - £110,000, • Car Allowance: £4,000, • Up to 30% bonus, • Private Medical, • Hybrid working (2 days in London), • Enhanced Pension How to Apply: We want to hear from you if you're excited about this opportunity and believe you have what it takes to excel in this role. Apply now for further information. About Aila Recruitment: Aila is a specialist finance recruitment business dedicated to providing the best jobs to the best people. We operate as an extended arm of our client's business and a career coach for our candidates' ongoing development.

✂ About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. ✂ About the role We are seeking for a Luxury Brand Ambassador for our Creed counter in Fenwick Kingston, with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. This is a part-time role 2 days, 15 hours per week. ✂ Purpose of the role As a Luxury Brand Ambassador for the House of Creed, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service. ✂ Key responsibilities Including but not limited to: ✂ Skills/Experiences desired • Exceptional communication and interpersonal skills., • Proven experience in luxury retail or a similar customer-facing role., • Passion for the luxury brand and a commitment to delivering an exceptional customer experience., • Goal-oriented with a track record of meeting and exceeding sales targets., • Ability to work effectively in a fast-paced environment., • Flexibility to work weekends and holidays as needed., • Passion for fragrance or beauty products is a plus. ✂ Why the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. ✂ Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

Senior Finance Manager, Lead FP&A £100,000 - £110,000 We have an exciting opportunity for an ambitious individual to join a highly respected commercial finance function in a national Retailer. If you’re an agile, experienced FP&A leader, this could be a fantastic role for you. About the Company: • UK retailer with a strong national footprint and a loyal customer base, • Strong future operating model in a sharper, more agile environment, • Backed by significant investment in digital, stores and governance to support long-term commercial strength The Role: As the FP&A Lead, you will play a pivotal role in supporting financial performance and driving insight across every avenue of the business, leading on board packs and reporting to the executive leadership team. This position will involve providing financial analysis, insights, and strategic recommendations to improve profitability, optimise operational efficiency, and drive business decisions. The role requires a strong understanding of FP&A and the ability to work cross-functionally with commercial, operations, and senior leadership teams. Responsibilities: • Lead the Financial Planning and Analysis function to support strategic decisions and promote a culture of continuous improvement, • Own and control the annual budgeted and re-forecasting process with cross-functional collaboration and scenario modelling, • Own the in-year commercial outlook process, including detailing all relevant cross-functional risks and opportunities, • Deliver insightful trading analysis and help support the review process across the group, • Conduct advanced financial analysis to assess market trends, pricing strategies, customer behaviours, and competitive dynamics, • Provide insights and recommendations to senior leadership on optimising revenue growth, cost management, and profitability, • Analyse sales performance and understand all segments that make up Gross profit to highlight risks and opportunities within current trading patterns, • Identify opportunities for cost savings and efficiency improvements across the business, • Partner with sales, marketing, operations, and other departments to align financial goals with commercial objectives, • Support the development of business strategies that drive sustainable growth and profitability, • Deliver insightful Board reporting with a focus on the story behind the numbers rather than production of pure data led information, • Ensure accurate and timely preparation of financial reports for senior management, investors, and stakeholders, • Maintain compliance with financial regulations and reporting standards, • Lead and mentor a team of finance professionals, fostering a culture of collaboration, accountability, and professional growth, • Provide guidance and support to junior staff, ensuring the delivery of high-quality financial analysis and decision-making The Ideal Candidate: • Qualified with a minimum of 5 years PQE and previous management experience, • An expert modeller with advanced Excel skills and experience building accurate financial models from scratch, • The ability to create insightful, concise and clear presentations, • Commercially curious, conclude and propose recommendations, • Proven track record in driving business results through financial insights and strategic planning, • Previous experience in an FP&A leadership role with exec-level exposure, • Ability to work under pressure and manage multiple priorities in a fast-paced environment, • Excellent business partnering and stakeholder engagement skills What they offer: • Competitive salary: £100,000 - £105,000, • Car Allowance: £4,000, • Up to 30% bonus, • Private Medical, • Hybrid working (2 days in London), • Enhanced Pension How to Apply: We want to hear from you if you're excited about this opportunity and believe you have what it takes to excel in this role. Apply now for further information. About Aila Recruitment: Aila is a specialist finance recruitment business dedicated to providing the best jobs to the best people. We operate as an extended arm of our client's business and a career coach for our candidates' ongoing development.

Crunch is a leading motorsport consultancy, working with some of the biggest brands in the sport and the world. We are different and we’re proud of it. People who know us all comment on how we’re... well, different. There’s being different for the sake of it. There’s being different to stand out from the crowd and there’s being different because you’re brave enough to trust yourself and be who you want to be. We believe that deep within the heart of sponsorship activation lies one key ingredient: brave, confident people. People are the lifeblood of sponsorship. The fans, the readers, the viewers, the players, the drivers, the mums and dads, the media, the clients and the customers. It was a conversation in London in 2008 from which the company was founded and since that fateful evening we have been on a mission to deliver braver sponsorship activation that gets the blood pumping and delivers tangible results. Crunch: Be Brave. Overall Job Description The successful candidate will have a proven competence of working on large-scale events/hospitality programmes for high-profile brands or organisations within the F1 team/sponsorship landscape, with four-plus years’ experience in client servicing/account management/onsite event management. The candidate will thrive on multi-tasking in a fast-paced environment, displaying exceptional attention to detail and excellent communication skills both spoken and written. In this role you will be the central day-to-day contact for our client and have responsibility of the overall events/hospitality programme delivery and management, reporting directly to the Account Director. You will develop and maintain strong relationships with clients and partners to understand their needs and expectations and ensure seamless and exceptional service throughout their hospitality experience. As part of a small team delivering globally, a willingness to be involved in every element of the programme both on and off-site, is essential. An energetic, enthusiastic and ‘can do’ team attitude is critical, as well as the ability to work under minimum supervision, leading a team in a high-pressured environment such as at an event during a race weekend. Key responsibilities include: • Lead the event & hospitality planning from start to finish and oversee all deliverables, • Onsite event lead – accountable for onsite programme deliverables, • Plan onsite activation logistics and operations including hotels, transport, venues etc. where required, • Pre-event project management including RoS, staff travel, hotel and logistics’ management, guest transport matrix etc., • Host guests onsite in Paddock Club, delivering client-facing service excellence. Keeping guests well informed throughout the day, conducting tours of the F1 Paddock and facilitating all scheduled guest activities, • Management of dinner requirements (venue booking, set-up, F&B and event production) and any other related off-track activity and operations, • Ensure the client-facing pre-race guest documentation, including activity schedules, transport plans and ticket distribution details are accurate, • Utilise and manage supplier relationships to deliver projects on brief and within budget, • Private suite management incl: guest activity management, gift distribution, staffing, • Pre-event comms: guest invitation development, distribution, RSVP and tracking, • Management and monitoring of guest/staff accreditation supplied for F1 races (ensure 100% accuracy), • Act as the main day-to-day contact for clients and partners, ensuring the programme is delivered on time and within budget, • Ability to plan and prioritise own workload, • Full quality control over the account’s project management documentation (planners, logistics, budgets etc.). Project management documentation is essential, • Act as reliable support for senior team members as well as providing line management and direction to more junior team members, • Monitor the Account Executives’ work to ensure it is reaching the correct standards, • Manage and lead the weekly internal team meetings and client calls, ensuring all team members are clear on tasks and priorities are aligned with the overall plan, • Manage account budgets and expenses including creation of estimates, purchase orders and project reconciliations, • Monitor hours/time on the account for internal resource management, • Produce measurable results as per the targets set by the client, • Account reporting incl. end-of-year review, • Timely, professional responses to high amount of client email traffic and queries, • Creative thinking around event planning and VIP guest programmes, • Continuously seeking opportunities to enhance guest experience and exceed expectations, personalising the hospitality offering, • Knowledge sharing within the team and wider business at company meetings, • Championing best practice across every single aspect of the project, following Crunch’s processes, • Support with writing client responses, PPT presentations and reports for the client / Crunch Candidate Requirements: • A proven track record of planning and managing live F1 guest experiences and Paddock Club hospitality programmes is essential, • Familiar with F1 accreditation management (guest and staff), • Happy to travel globally to races on a regular basis, working some evenings and over multiple weekends – must have a valid and usable passport (it must be renewed if it is about to run out), • Happy to adapt to global time zones when required (e.g. meeting times), • You should revel in hard work and be conscientious with a positive professional attitude and an enthusiasm to succeed, • Experience of event management processes and support beyond delivery of objectives alone, • Ability to manage junior team members and coordinate their workload, • Organised with good time management, both independently and when working as part of a team, • Experience of logistics and operations management including hotels, transport and venues, • Experience assessing and managing supplier contracts (e.g. hotels and venues), • Experience of working with production companies to set up venues and bespoke guest spaces, • Calm and collected under pressure and someone who thrives in a fast-paced environment able to multi-task and prioritise to meet deadlines, • Excellent client servicing, management and communication skills, • Proficient with Microsoft Office to manage budgets and to prepare presentations/PPT decks, • Keen attention to detail and highly solutions-orientated, • Confident with budgets, managing finance processes and account time management, • Champion of best practice, leading by example and making sure that project systems and procedures are set up and adhered to correctly by all team members, • Desire to constantly learn new things and improve on current methods, • Confident to communicate effectively with all levels throughout the company (with the ability to manage upwards and downwards), • An agency background preferable, but not essential, • Ability to speak another language is desirable Why Should You Come to Work at Crunch...? • If you’re looking for a vibrant place to work, where you can get involved in fast-paced projects working on some of the largest and most well-known global clients in motorsport, then you’re in the right place, • We’re committed to investing in career development and look to promote internally so will help you grow in your role, • We have a generous holiday allowance which increases by one day each year you work for us, • Plus, we have a great benefits scheme and pay an industry-competitive salary

Introduction: Join a growing business at the forefront of talent assessment and people insights. With innovative technology and data-led solutions, this organisation helps companies make smarter hiring and development decisions. As the product suite evolves and the market opportunity expands, this role plays a key part in driving new business and growing strategic client relationships. Role Overview: • Location: New Malden, SW London (3 days in the office), • Package: £60,000 - £70,000 p/a + commission + benefits, • Industry: HR Tech / Talent Assessment / SaaS What You’ll Be Doing: • Winning new mid-market clients and expanding the organisation’s customer base, • Building strong relationships with existing accounts to uncover upsell, cross-sell, and renewal opportunities, • Managing the full sales cycle — from prospecting and discovery through to proposal, negotiation, and close, • Developing strategic account plans to maximise long-term client value and revenue growth, • Acting as a trusted advisor to clients, ensuring they gain real value from the platform and solutions, • Collaborating with marketing, product, and customer success teams to deliver a seamless client experience, • Maintaining a strong pipeline and accurate sales forecasts through CRM tools Main Skills Needed: • Around 4+ years’ experience in an Account Executive, Account Manager, or Business Development role within mid-market B2B environments, • Background in SaaS sales, ideally within HR tech, talent assessment, or people analytics, • Consistent track record of meeting or exceeding revenue and growth targets, • Strong prospecting skills, including cold outreach and new business development, • Experience managing the full sales cycle and closing complex deals, • Ability to grow revenue within existing accounts through consultative upselling and cross-selling, • Familiarity with structured sales methodologies such as MEDDIC or similar, • Confident communication, presentation, and negotiation skills, • Comfortable using CRM platforms and sales tools to manage pipeline and reporting, • Highly organised, self-driven, and able to manage multiple priorities What’s in It for You: • The chance to join a business going through an exciting period of product innovation and market growth, • A collaborative, high-performance sales environment with strong internal support, • Competitive salary with an attractive commission structure, • Exposure to innovative AI-driven talent technology used by global organisations, • Opportunity to shape client relationships and drive meaningful commercial impact Careers move fast. Let’s make sure yours is heading the right way.

About Lepas and Chery International LEPAS combines performance, intelligence, and refined design. Its name reflects a global vision, leaping across regions and cultures to bring capable, stylish SUVs to drivers around the world. Designed for modern urban explorers, LEPAS balances efficiency, comfort, and advanced technology. Built on a globally intelligent platform, it blends thoughtful design with innovation, making every drive both practical and inspiring. LEPAS benefits from world-class R&D, global manufacturing standards, and a robust supply chain. With Chery International’s foundation of success built over three decades, LEPAS is launching as a further export brand dedicated to supplying new energy vehicles. From Europe to Shanghai, LEPAS represents a bold new phase of international growth, turning every journey into a statement of style and ambition. As part of Chery Holding Group – which surged 152 places to rank 233rd on the 2025 Fortune Global 500, becoming the fastest-rising automotive manufacturer in the global standings – the brand continues to build significant momentum worldwide. In 2025, the Group achieved cumulative sales of 2,806,393 vehicles, representing a year-on-year increase of 7.8%. Of these, new energy vehicle (NEV) sales totalled 903,847 units – a 54.9% year-on-year rise – while exports reached 1,344,020 units, up 17.4% year-on-year and setting a new annual export record for a Chinese automaker. By the end of December 2025, Chery Group’s global customer base had grown to more than 18.53 million users, including over 5.85 million overseas. Job Overview We are looking for a seasoned Public Relations Manager to lead the brand’s communications strategy in the UK. This is a ‘0-to-1’ role, offering a unique opportunity to shape the public image of a new global automotive brand from the ground up. You will work closely with internal teams and external partners to build brand awareness, manage media relations, and drive integrated communications across all channels. Key Responsibilities: Strategic Leadership • Develop and implement PR strategies to enhance brand awareness and reputation in the UK and global markets., • Shape the brand narrative in alignment with LEPAS’ vision and business goals. Media & Content • Build and maintain strong relationships with UK and international media., • Lead the creation of press releases, media kits, and corporate communications in collaboration with agencies. Campaigns & Events • Plan and execute high-impact media events including brand launches, press days, and exhibitions., • Evaluate campaign performance and provide post-event insights and recommendations. Crisis & Cross-functional Collaboration • Lead crisis communication efforts and support emergency response with strategic plans., • Work closely with brand, digital, product, and aftersales teams to ensure integrated communications. Agency & Budget Management • Manage external PR agencies, ensuring quality delivery and cost efficiency., • Oversee budget planning and resource allocation. Your Voice Matters • We are looking for someone who will bring their own perspective—someone who can help shape the future of LEPAS and contribute to building a brand that resonates with modern audiences. Qualifications & Requirements Education • Minimum of 7 years of experience in public relations, corporate communications, or media relations within the automotive industry, OEM, or related sectors., • Strong media network and demonstrated ability to secure positive coverage., • Excellent written and verbal communication skills in English (additional languages are a plus)., • Strategic thinker with strong planning, coordination, and execution capabilities., • Ability to work under pressure and manage multiple priorities in a fast-paced environment., • Proactive, self-motivated, and comfortable with ambiguity—a true start-up mindset., • Experience working with or within Chinese brands or corporate cultures is highly desirable.

Commercial Manager – Exhibitions South London (Wimbledon) £40k + commission Are you working in events and hungry to progress? If you’re ambitious, commercially driven, and ready to develop your career further, this could be the perfect role for you. Our client is a fast growing and ambitious events business with a proven track record of delivering high profile exhibitions across multiple sectors. As their portfolio continues to expand, they’re looking for a Commercial Manager to support revenue growth and help develop long term commercial partnerships. This is a fantastic opportunity for someone who is hungry to drive business, revenue & manage key accounts, making a meaningful impact in a thriving events organisation. Key Responsibilities • Proactively identify, approach, and convert new business prospects., • Manage existing account relationships, • Drive sales across exhibition stand space, sponsorship packages, and bespoke commercial opportunities., • Consistently achieve and exceed individual and team revenue targets (including daily KPIs and monthly goals)., • Build and maintain a strong sales pipeline to support ongoing business growth., • Conduct client meetings, understanding business needs and presenting tailored solutions., • Manage long-term client relationships throughout the event lifecycle., • Prepare compelling proposals and presentations to maximise client ROI., • Maintain accurate CRM data and support database growth initiatives., • Collaborate with senior stakeholders across Sales and Marketing to shape growth strategies and new features. Experience & Skills • 3 + years’ experience in B2B Sales, ideally in exhibition events sales., • Demonstrated track record of meeting and exceeding sales targets., • Ambitious and new business-driven mindset, with a passion for growth and opportunity., • Exceptional communication, negotiation, and presentation skills., • Strong relationship builder with a consultative sales approach., • Confident working in a fast-paced, target-driven environment with ambitious growth goals. If you’re a commercial driven ambitious sales person with a passion for events and ready to take the next step in your career, apply now or contact Robyn or Ellie for more information.

Entity: People, Culture & Communications Job Family Group: Business Support Group Job Description: We are an integrated energy company with a simple purpose: to delivery energy to the world, today and tomorrow. We bring together expertise, technology, and people to help meet global energy needs with scale, reliability, and care. At bp, we believe our greatest strength lies not just in what we do, but in what we stand for. Our beliefs are rooted in what matters most – keeping each other safe, speaking up when something doesn’t feel right, acting with integrity, showing care for others, and working as one team. These aren’t just statements – they shape how we show up for each other, our partners and the world around us. They’re how we stay grounded as we look ahead. Because taking bp to the next level isn’t just about what we achieve, it’s about how we get there. Living our beliefs gives us the energy and direction to deliver on our purpose and ambition. Are you a female undergraduate student passionate about exploring exciting STEM career opportunities? Join us for our Future leaders – women in STEM discovery week - a unique experience week designed to empower and inspire the next generation of women STEM leaders. At bp, inclusion is for everyone. We work hard to foster and maintain safe and inclusive workplaces. We want our people, and those who work with us, to have the opportunity to perform at their best – no matter who they are, where they come from, or whatever their background may be. Future leaders – women in STEM is more than just a week; it’s a stepping stone to a future filled with possibilities. You’ll be part of a community that not only champions innovation, collaboration, and personal development but also supports women’s professional growth. Participation at the discovery week unlocks a fast track to a technical interview for a summer internship (commencing June 2027, eligibility criteria will apply). We’re committed to fostering an inclusive environment, where a diversity of perspective, background, skills and experience contributes to greater innovation and success. Apply now and take the first step toward a rewarding career at bp. * * * * * This programme is open to first year (or second year if studying a four-year course) undergraduate students who are passionate about STEM and learning more about opportunities to be part of the energy industry of the future. Your normal place of residence must be in the UK. This opportunity will take place at the following UK office: bp Sunbury - ICBT (International Centre for Business & Technology), Chertsey Road, Sunbury on Thames, Middlesex, TW16 7LN 7th - 10th July 2026 Please note the following when applying: * You can only apply to one bp early careers opportunity globally per academic year – within this time, we will only process the first application you make. You will be withdrawn from any subsequent applications. * Travel and accommodation costs will be reimbursed subject to our policy (policy will be shared if you are invited to attend the programme) We are keen to make our recruitment process accessible to all. If you require any adjustments/accommodations, to any stage of the recruitment process, please mention this in the allocated section on your initial application form. Someone will then be in touch to discuss or confirm the adjustments/accommodations as appropriate for you. Alternatively, if you would like to discuss adjustments before applying, please get in touch: T: +44 1635 584149 E: Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/ accommodation related to the recruitment process, please contact us. T: +44 1635 584149 E: ___ If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks. Travel Requirement No travel is expected with this role Relocation Assistance: This role is not eligible for relocation Remote Type: This position is not available for remote working Skills: Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please ___. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

Entity: People, Culture & Communications Job Family Group: Business Support Group Job Description: About bp We are an integrated energy company with a simple purpose: to delivery energy to the world, today and tomorrow. We bring together expertise, technology, and people to help meet global energy needs with scale, reliability, and care. At bp, we believe our greatest strength lies not just in what we do, but in what we stand for. Our beliefs are rooted in what matters most – keeping each other safe, speaking up when something doesn’t feel right, acting with integrity, showing care for others, and working as one team. These aren’t just statements – they shape how we show up for each other, our partners and the world around us. They’re how we stay grounded as we look ahead. Because taking bp to the next level isn’t just about what we achieve, it’s about how we get there. Living our beliefs gives us the energy and direction to deliver on our purpose and ambition. Future leaders – black heritage in STEM experience at bp A week of insights, mentorship, and fast track career opportunities Are you an undergraduate student eager to bring your unique perspective to STEM roles within the energy sector? bp invites you to our Future leaders – black heritage in STEM discovery week – an immersive, experience where you’ll connect with industry leaders, explore our innovative strategies, and fast track your way to a technical interview for a summer internship (commencing June 2027, eligibility criteria will apply). This programme is designed to empower the next generation of STEM leaders from black heritage backgrounds. Get ready to unlock your potential and make lasting connections in an inclusive and supportive environment. We’re committed to fostering an inclusive environment, where diversity of perspectives, backgrounds, skills and experience contributes to greater innovation and success. Apply now and take the first step toward a rewarding career at bp. What To Expect * Inspiring Connections: Spend time networking with black heritage STEM leaders and peers who are as passionate as you are about empowering the next generation of black heritage careers * Empowering Insights: Gain invaluable insights from accomplished black heritage STEM professionals who have excelled in their careers, helping to shape your own future success * Graduate Stories: Hear directly from recent STEM graduates about their career journeys and experiences at bp * Shadowing Opportunity: Spend a day shadowing a current graduate in a STEM area of your choice and learn about their daily responsibilities and experiences * Career Advancement: Participation at the Future leaders – black heritage in STEM week offers a fast-track opportunity to technical interviews for our STEM internship programmes for the following year (eligibility criteria apply). Please note, some opportunities may be subject to additional testing to determine eligibility. Eligibility This programme is open to first year (or second year if studying a four-year course) undergraduate students who are passionate about STEM and learning more about opportunities to be part of the energy industry of the future. Your normal place of residence is within the UK. Location This opportunity will take place at the following UK office: bp Sunbury - ICBT (International Centre for Business & Technology), Chertsey Road, Sunbury on Thames, Middlesex, TW16 7LN Start & End Dates 7th - 10th July 2026 Other Information Please note the following when applying: * You can only apply to one bp early careers opportunity globally per academic year – within this time, we will only process the first application you make. You will be withdrawn from any subsequent applications. * Travel and accommodation costs will be reimbursed subject to our policy (policy will be shared if you are invited to attend the programme) Adjustments We are keen to make our recruitment process accessible to all. If you require any adjustments/accommodations, to any stage of the recruitment process, please mention this in the allocated section on your initial application form. Someone will then be in touch to discuss or confirm the adjustments/accommodations as appropriate for you. Alternatively, if you would like to discuss adjustments before applying, please get in touch: T: +44 1635 584149 E: Attendance allowance £500 for 4 days attendance Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/ accommodation related to the recruitment process, please contact us. T: +44 1635 584149 E: ___ If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks. Travel Requirement No travel is expected with this role Relocation Assistance: This role is not eligible for relocation Remote Type: This position is not available for remote working Skills: Adaptability, Authenticity, Collaboration, Communication, Continuous Learning, Courage, Creativity and Innovation, Curiosity, Decision Making, Digital Fluency, Ethical judgement, Excellence, Influencing, Knowledge Sharing, Listening, Managing volatility, Problem Solving, Resilience, Self-Awareness, Stakeholder Engagement, Stakeholder Management, Understanding Emotions, Writing skills Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please ___. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

Entity: People, Culture & Communications Job Family Group: Business Support Group Job Description: We are an integrated energy company with a simple purpose: to delivery energy to the world, today and tomorrow. We bring together expertise, technology, and people to help meet global energy needs with scale, reliability, and care. At bp, we believe our greatest strength lies not just in what we do, but in what we stand for. Our beliefs are rooted in what matters most – keeping each other safe, speaking up when something doesn’t feel right, acting with integrity, showing care for others, and working as one team. These aren’t just statements – they shape how we show up for each other, our partners and the world around us. They’re how we stay grounded as we look ahead. Because taking bp to the next level isn’t just about what we achieve, it’s about how we get there. Living our beliefs gives us the energy and direction to deliver on our purpose and ambition. Are you a female undergraduate student passionate about exploring exciting career opportunities within our Supply, trading & shipping business? Join us for our Future leaders – women in ST&S discovery week - a unique experience week designed to empower and inspire the next generation of women leaders. At bp, inclusion is for everyone. We work hard to foster and maintain safe and inclusive workplaces. We want our people, and those who work with us, to have the opportunity to perform at their best – no matter who they are, where they come from, or whatever their background may be. Future leaders – women in ST&S is more than just a week; it’s a stepping stone to a future filled with possibilities. You’ll be part of a community that not only champions innovation, collaboration, and personal development but also supports women’s professional growth. Participation at the discovery week unlocks a fast track to a technical interview for a summer internship (commencing June 2027, eligibility criteria will apply). We’re committed to fostering an inclusive environment, where a diversity of perspective, background, skills and experience contributes to greater innovation and success. Apply now and take the first step toward a rewarding career at bp. * Inspiring connections: Spend time networking with female leaders and peers within ST&S who are as passionate as you are about empowering women’s careers * Empowering insights: Gain invaluable insights into the potential roles and career journeys within ST&S, including analytics, commercial and trading tracks, helping to shape your own future success * Graduate stories: Hear directly from recent female ST&S graduates about their career journeys and experiences at bp * Shadowing opportunity: Spend time shadowing current ST&S graduates in an area of your choice and learn about their daily responsibilities and experiences * Career advancement: Participation at the Future leaders – women in ST&S offers a fast-track opportunity to technical interviews for our ST&S internship programmes for the following year (eligibility criteria apply). Commercial track You’ll help to ensure we make the best use of our investment for bp and for our customers. We want you to be in the best position to propose new and creative ways to maximize value. This could see you working in our Marketing & deal Origination teams or in physical operations or other areas which support trading ideas and deals. The commercial track will help you to develop strong commercial acumen which is supported by the different rotations you will undertake. Trading track You’ll be part of the teams managing our trades on all the major energy commodity exchanges as well as our daily exposure to global currency and interest rate fluctuations. You’ll have the opportunity to experience different trading disciplines and styles from physical trading to paper trading, even the possibility to specialise in quantitative trading. Over the course of the 3-year programme you’ll complete rotations that are designed to give you the opportunity to build your skills and knowledge in a trading environment. Analytics track Analysts have an opportunity to directly influence the bottom line as part of a highly commercial and skilled team. Working in the fast-paced world of our trading business and with access to vast amounts of data and information, you’ll focus on rotations that are designed to build your skills and knowledge to drive continued growth in trading profits and acting as a subject matter expert on energy market fundamentals. This programme is open to first year (or second year if studying a four-year course) undergraduate students who are passionate about STEM and learning more about opportunities to be part of the energy industry of the future. Your normal place of residence must be in the UK. This opportunity will take place at the following UK offices: bp Sunbury - ICBT (International Centre for Business & Technology), Chertsey Road, Sunbury on Thames, Middlesex, TW16 7LN bp Canary Wharf - 25 North Colonnade, Canary Wharf, London, E14 5HZ 7th - 10th July 2026 Please note the following when applying: * You can only apply to one bp early careers opportunity globally per academic year – within this time, we will only process the first application you make. You will be withdrawn from any subsequent applications. * Travel and accommodation costs will be reimbursed subject to our policy (policy will be shared if you are invited to attend the programme) We are keen to make our recruitment process accessible to all. If you require any adjustments/accommodations, to any stage of the recruitment process, please mention this in the allocated section on your initial application form. Someone will then be in touch to discuss or confirm the adjustments/accommodations as appropriate for you. Alternatively, if you would like to discuss adjustments before applying, please get in touch: T: +44 1635 584149 E: ___ £500 for 4 days attendance Travel Requirement No travel is expected with this role Relocation Assistance: This role is not eligible for relocation Remote Type: This position is not available for remote working Skills: Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please ___. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

Entity: People, Culture & Communications Job Family Group: Business Support Group Job Description: We are an integrated energy company with a simple purpose: to delivery energy to the world, today and tomorrow. We bring together expertise, technology, and people to help meet global energy needs with scale, reliability, and care. At bp, we believe our greatest strength lies not just in what we do, but in what we stand for. Our beliefs are rooted in what matters most – keeping each other safe, speaking up when something doesn’t feel right, acting with integrity, showing care for others, and working as one team. These aren’t just statements – they shape how we show up for each other, our partners and the world around us. They’re how we stay grounded as we look ahead. Because taking bp to the next level isn’t just about what we achieve, it’s about how we get there. Living our beliefs gives us the energy and direction to deliver on our purpose and ambition. At bp, inclusion is for everyone. We work hard to foster and maintain safe and inclusive workplaces. We want our people, and those who work with us, to have the opportunity to perform at their best – no matter who they are, where they come from, or whatever their background may be. Social mobility is about opening doors for everyone. Join us on this paid opportunity (including travel and accommodation) to connect with industry leaders and build a network that will help you achieve your goals. Open to undergraduates from a lower socio-economic background from any discipline, you'll spend time networking and hearing from inspirational leaders. Join us for professional skills workshops, networking and learning from a variety of leaders from across our business. By the end of the programme, you’ll have a sense of how we work and the global challenges we’re finding answers to. You'll also discover the culture of bp, our diverse range of roles and explore an area of your choice through a shadow day. You will also get an opportunity to hear from our graduates about their roles and participate in workshops to help you improve your skills. Participation offers a fast-track to technical interview for any of our internship opportunities the following year (eligibility criteria will apply). Apply now and take the first step toward a rewarding career at bp. Our Future talent scholars programme is a stepping stone to a future filled with possibilities. You’ll be part of a community that not only champions innovation, collaboration, and personal development but also supports professional growth for all, regardless of background. This immersive experience is your gateway to discovering a career in the energy sector, where you'll gain firsthand insights about bp’s culture and learn about our diverse range of roles. Following participation at the in-person week, you’ll take part in a series of engagement events all designed to be a launchpad to our internships. Complete the programme, and you’ll be rewarded with £3,000 to help you through your university studies. * Inspiring connections: Spend time networking with leaders and peers who are as passionate as you are about empowering everyone to thrive in their careers, regardless of background * Empowering insights: Gain invaluable insights from accomplished professionals who have excelled in their careers, helping to shape your own future success * Graduate stories: Hear directly from recent graduates about their career journeys and experiences at bp * Shadowing opportunity: Spend a day shadowing a current graduate in an area of your choice and learn about their daily responsibilities and experiences * Career advancement: Participation at the Future talent scholars programme offers a fast-track opportunity to technical interviews for our internship programmes for the following year (eligibility criteria apply). Please note, some opportunities, such as those in Supply, trading & shipping may be subject to additional testing to determine eligibility. This programme is open to first year (or second year if studying a four-year course) undergraduate students who come from a lower socio-economic background and are passionate about learning more about opportunities to be part of the energy industry of the future. To apply, you must have: * Your normal place of residence must be in the UK * Been eligible for UK Government funded Free School Meals Or have at least two of the following apply to you: * You attended a UK state school or college * You were the first generation in your family to attend University * The occupation of the main household earner when you were aged 14 was one of the following: • Technical and craft occupations such as: motor mechanic, plumber, printer, electrician, gardener, train driver., • Routine, semi-routine manual and service occupations such as: postal worker, machine operative, security guard, caretaker, farm worker, catering assistant, sales assistant, HGV driver, cleaner, porter, packer, labourer, waiter/waitress, bar staff., • Long-term unemployed (claimed Jobseeker’s Allowance or earlier unemployment benefit for more than a year). The in person elements of this programme will take place at the following UK office: bp Sunbury - ICBT (International Centre for Business & Technology), Chertsey Road, Sunbury on Thames, Middlesex, TW16 7LN Other activities will be virtual, with potential shadow days at other UK locations, which could include Canary Wharf and Pangbourne. * 7th - 10th July 2026 in person. * Virtual engagement events with dates TBC. Please note the following when applying: * You can only apply to one bp early careers opportunity globally per academic year – within this time, we will only process the first application you make. You will be withdrawn from any subsequent applications. * Travel and accommodation costs will be reimbursed subject to our policy (policy will be shared if you are invited to attend the programme) We are keen to make our recruitment process accessible to all. If you require any adjustments/accommodations, to any stage of the recruitment process, please mention this in the allocated section on your initial application form. Someone will then be in touch to discuss or confirm the adjustments/accommodations as appropriate for you. Alternatively, if you would like to discuss adjustments before applying, please get in touch: T: +44 1635 584149 E: £3000 for attendance at the 4 day in person event, plus participation at ongoing engagement events throughout the year Travel Requirement No travel is expected with this role Relocation Assistance: This role is not eligible for relocation Remote Type: This position is a hybrid of office/remote working Skills: Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please ___. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

Claims Operations Manager £70,000 – £80,000 + excellent benefits (depending on experience) Location: North Yorkshire (Hybrid) Barker Munro Recruitment is partnering with a leading insurance organisation to recruit an experienced Claims Operations Manager. This is a senior role overseeing the full motor claims notification journey—online, offline, and Third‑Party Intervention—while driving service excellence, operational performance, and commercial results. What the role involves Leading and developing the teams (around 90 FTE) to deliver excellent customer outcomes and strong financial performance. Driving key change initiatives and delivering indemnity improvements valued at £30m annually. Working with stakeholders to enhance digital notification journeys and increase online adoption. Achieving strong commercial results by growing non‑risk income, reducing indemnity spend, and minimising leakage. Creating a high‑performance, inclusive culture focused on engagement, development, and continuous improvement. What you’ll need Experience leading Claims teams, with a track record of delivering operational excellence. Proven ability to manage budgets and support commercial targets. Experience delivering successful change programmes in a fast‑paced environment. Excellent communication, influencing, and stakeholder management skills. A strategic, commercially minded approach with the ability to innovate and make data‑driven decisions. Why this role could be right for you This is a high‑impact leadership opportunity offering an exciting future where you’ll shape a major claims operation, influence digital transformation, and deliver meaningful commercial outcomes. If you thrive in a dynamic environment and enjoy leading large teams operationally, this role offers significant scope and visibility If you would like to apply for this role as Claims Operations Manager, please send your CV to Barker Munro Recruitment by using the relevant link.

AI Engineer Job Tenure: Full-time, permanentSalary: CompetitiveCompany Description Ready to join a team that's leading the way in reshaping the future of insurance? Here at esure Group, we are on a mission to revolutionise insurance for good! We’ve been providing Home and Motor Insurance since 2000, with over 2 million customers trusting us to keep them covered through our esure and Sheilas’ Wheels brands. With a bold dedication for digital innovation, we're transforming the way the industry operates and putting customers at the heart of everything we do. Having completed our recent multi-year digital transformation, we’re now leveraging advanced technology and data-driven insights alongside exceptional service, to deliver personalised experiences that meet our customers ever-changing needs today and in the future. Job Description We currently have a phenomenal opportunity for an AI Engineer to join our us as we enhance our customer experience by harnessing the power of NLP, large language models, and flawless integration with third-party GenAI services. In this dynamic role, you'll be involved in every stage of the AI lifecycle, from brainstorming ideas and crafting prompts to fine-tuning models and deploying them into production. Success in this role is measured through rigorous A/B testing, ensuring our solutions deliver real value. You'll have the opportunity to work on a variety of impactful projects across the entire enterprise. We are seeking an innovative individual who shares our vision to fix insurance for good. What you’ll do: • Collaborate with business partners to identify use-cases where GenAI can provide measurable benefits., • Support the data science and AI team in deploying scalable AI applications across the enterprise., • Work with a multi-functional team (DevOps, data engineers, developers, testers, Infosec) to productionize AI services on AWS., • Enhance our tech stack, including MLOps, CI/CD pipelines, UI, and AI Python libraries., • Develop prompts, fine-tune models, and track results., • Evaluate third-party GenAI and LLM technologies for cost-benefit analysis., • Deliver projects from scoping and R&D to production deployment and benefit measurement., • Follow and contribute to standards for code quality, R&D, and model development., • Engineer data for optimal AI application performance., • Advise peers and senior management on business and customer impact., • Write production-grade Python code, leveraging CI/CD, Databricks, and ensuring appropriate test coverage; proficiency in SQL., • Liaise with third-party partners and stay updated on field advancements and regulations., • You are a self-starter with experience in delivering research + models to production to drive tangible commercial benefits and improved customer experiences., • You thrive in working autonomously and collaboratively to drive impact in a fast-paced multi-functional business., • PhD or MSc experience in a numerate subject: Machine Learning, Computer Science, Statistics, or equivalent,, • Demonstrable experience of applying, researching, and developing sophisticated NLP models, prompt engineering + fine-tuning LLMs to drive value in a commercial setting,, • Able to work independently and efficiently to deliver projects on time, taking project briefs and refining them to strong results., • Experienced in engaging with non-technical stakeholders to scope, design and build an appropriate ML solution., • Proficient with Python data science stack, e.g., pandas, scikit-learn, Jupyter etc., and version control, e.g., Git., • Exposure to LLMOps, model monitoring principles, CI/CD and associated tech, e.g., Docker, MLflow, k8s, FastAPI etc., • Knowledge of Langchain, huggingface and LLM offerings by 3rd party vendors., • Knowledge of OO programming and software design, i.e., SOLID principles., • Knowledge and working experience of AGILE methodologies., • Familiarity with Databricks, and RAG application architecture a plus, • Competitive salary that reflects your skills, experience and potential., • Discretionary bonus scheme that recognises your hard work and contributions to esure’s success., • 25 days annual leave, plus 8 flexible days and the ability to buy and sell further holiday., • Our flexible benefits platform is loaded with perks to choose from, so you can build a personal toolkit to support your health, wellbeing, lifestyle, and finances., • Company funded private medical insurance for qualifying colleagues., • Fantastic discounts on our insurance products! 50% off for yourself and spouse/partner and 10% off for direct family members., • We’ll elevate your career with hands-on training, mentoring, access to our exclusive academies, regular career conversations, and expert partner resources., • Driving good in the world couldn’t be more important to us. Our colleagues can use 2 volunteering days per year to support their local communities., • Join our internal networks and communities to connect, learn, and share ideas with likeminded colleagues., • We’re a proud supporter of the ABI’s ‘Make Flexible Work’ campaign and welcome you to ask about the flexibility you need. Our hybrid working approach also puts you in the driving seat of how and where you do your best work.

Commercial Finance Manager South West London (Hybrid) | Permanent | Retail & Consumer | Up to £75,000 + Bonus + Benefits We're partnering with an exciting, high-growth company to appoint a commercially focused finance professional into a high-impact role supporting the wider business. This is a brilliant opportunity to join a fast-paced, entrepreneurial environment where the culture is collaborative, down to earth and refreshingly non-corporate. The teams are genuinely supportive, hands-on and solutions-focused people, get stuck in and make things happen. Reporting into senior finance leadership, this role sits at the heart of commercial decision-making across retail and e-commerce performance. The Opportunity The purpose of this role is to provide high-quality commercial finance support to the business, helping teams understand performance, optimise profitability and make better-informed decisions. You'll be responsible for building and maintaining insightful financial models, delivering meaningful analysis and partnering closely with stakeholders across trading, buying, merchandising and e-commerce. This role would suit someone who enjoys pace, ownership and working closely with the business rather than sitting purely in the numbers. Key Responsibilities Business Partnering & Performance • Act as a trusted finance partner to retail and e-commerce teams, • Provide the right balance of support and constructive challenge to drive performance, • Deliver clear, actionable insight to senior stakeholders, • Prepare and track KPIs to optimise key business drivers, • Play a lead role in budgeting and reforecasting cycles, • Manage and evolve financial planning models, • Monitor weekly performance and assess impact on forecast, • Deliver sales and margin variance analysis, • Partner closely with Buying and Merchandising to drive efficiencies, • Lead CAPEX forecasting, reporting and post-investment reviews, • Support, coach and develop two direct reports, • Fully Qualified Accountant (ACA / ACCA / CIMA), • Proven experience in a commercial finance or business partnering role, • Retail, consumer or multi-site experience highly beneficial, • Strong financial modelling and Excel capability, • Confident communicator able to influence non-finance stakeholders, • Highly organised with strong attention to detail, • Commercially curious and proactive, • Down to earth and approachable, • Comfortable rolling their sleeves up, • Calm and solutions-focused under pressure, • A natural relationship builder, • Happy in a fast-moving, less corporate culture, • Hybrid working, • Strong staff discount, • Real exposure to senior stakeholders, • Supportive, friendly and high-performing team BH35572

We are seeking a Stores Operative to join our landing gear MRO facility. You will work in a fast-paced environment supporting the smooth flow of materials and components across the workshop.Key ResponsibilitiesAssist with goods in and goods out.Pack and prepare components for use in other departments.Carry out inventory checks and stock counts.Use the SAP inventory system to record and track items.Collect items and ensure they are delivered to the correct departments.Maintain accurate records of quantities and stock numbers.Keep the stores area clean, organised, and safe.Experience & SkillsPrevious experience in stores, warehouse, or logistics is preferred.Ability to work in a fast-paced environment.Basic computer skills, ideally experience with SAP or other inventory systems.Good attention to detail and organisational skills.Team player with a proactive attitude.Must have the full right to live and work in the UK.Shift: Double days (Monday to Friday)Week 1 6am - 2pmWeek 2: 2pm - 10pmPay:From £24,290 + Shift allowance (£3,920)If you are interested please apply now or contact Callum Withey for more information.

Accountant Isleworth Competitive Salary + Excellent Benefits Role Profile Bunzl UK & Ireland supplies, through a number of specialist distribution businesses, a range of more than 100,000 products including food packaging, disposable supplies, catering equipment, healthcare consumables and cleaning and safety products to supermarkets, retailers, hotels, restaurants and caterers, construction companies, healthcare providers and other users. As Bunzl's outsourced recruitment partner, Cast UK are delighted to be managing the recruitment of all hires for the FSSC and are currently looking to recruit an Accountant. As a member of the General Accounting team, the Accountant role will focus on delivering high quality General Accounting services to Bunzl UK & Ireland operating companies and supporting the FSSC processes and systems implementation programme. Key Responsibilities • Deliver General Accounting tasks and activities to Bunzl operating companies in own scope, such as period end close activities, reconciliations, analysis, posting adjustment entries, answering audit queries, KPI reporting etc, • Ensure accuracy and completeness of tasks and activities delivered, • Provide support to other General Accounting team members as required, • Support external and internal audits as required, • Support the transition of ERP systems, Finance/Accounting systems, management accounting processes and procedures to the Shared Service Centre, • Identify opportunities to enhance the efficiency of existing processes and key business metrics, appropriately propose improvement opportunities to line manager, • Build a solid understanding of internal control design and operational efficiency and ensure ongoing compliance, • Build and maintain strong working relationships with Bunzl UK&I Finance teams and other internal and external parties as required, • Provide a high level of customer service to business partners & internal customers, • Graduate Calibre Qualified Accountant, • Broad and sustained team management experience preferably in a Finance Shared Services environment, • Experience of designing, implementing, and operating robust financial controls., • Proven experience in delivering and evaluating post-transformational change., • Proven track record of delivering service in a fast-paced environment, • Experience of working to tight deadlines (peak activity) and managing a high volume of transactions., • Strong Knowledge of ERP systems environment Cast UK is a leading executive consultancy, providing national recruitment solutions to both clients and candidates. Specialising in, HR, Procurement, Buying, Supply Chain, and Logistics, each member of our specialist team has a professional background specific to their recruiting sector. With this unique insight and knowledge, our consultants are able to place individuals from trainee through to main board. For more information on Cast UK or to discuss how we can find talent for your business then please visit

Overview of team purpose Are you driven by big ideas, bold thinking and the chance to influence the future of one of the world’s great cities? London & Partners is looking for a Senior Policy Manager to help shape how London grows—ensuring our economy is inclusive, sustainable and resilient . Join our Policy & Impact Unit, the team at the heart of L&P’s mission to unlock London’s potential. You’ll lead the development of forward-thinking policy insights, champion London’s growth sectors, and turn intelligence into action that influences decision-makers across government and industry. We’re recruiting for two Senior Policy Manager positions . If you’re passionate about shaping London’s future, we encourage you to apply. Purpose of role The Senior Policy Manager plays a leading role in raising and maintaining L&P’s reputation as a principal source of information and new ideas on how London’s economy can grow, and in a way that is inclusive, sustainable and resilient. With their in-depth knowledge in these areas, and/ or London’s key growth sectors, they identify influential and practical policy ideas and market solutions, and communicate these to key decision-makers in national, regional and local government. Knowledge: • Maintain up to date and in-depth knowledge of the drivers of London’s economic growth, and London’s key growth markets and businesses in London, and the national and local policies that affect them, sharing intelligence and information with relevant internal teams. Policy insights, analysis and ideas: • Working with the Head of Policy, develop and implement a plan to grow London’s reputation as a leading source of intelligence and information on London’s economic growth and key growth sectors, • Analyse information and data related to London’s economy to understand trends, opportunities and barriers, • Develop influential new insights and ideas on London’s economy and growth sectors and work with the Head of Public Affairs to communicate these to policy decision-makers Communications: • Produce high quality written materials which share new insights and ideas, including briefings, written reports, presentation slides and social media posts, • Develop and share new insights, intelligence and ideas by convening stakeholders, including through events, • Present information and ideas to stakeholders at events and 1:1 meetings. Project management: • Manage thought leadership and policy projects, ensuring they are delivered within agreed time, budget and quality standards, • Where appropriate, oversee budgets for policy projects, ensuring resources are managed effectively, represent good value for money, and are aligned with L&P’s mission. Relationships with stakeholders: • Develop and maintain influential relationships with business, academic, think tank and policy stakeholders focused on London’s economy and its growth sectors, • Respond to requests for information from commercial partners, the GLA, the London Assembly and other key stakeholders, • Develop strong working relationships with internal sector and programme specialists, drawing on their knowledge to develop policy ideas and providing them with policy advice and support. Line Management : • Strong policy knowledge in one or more of London’s growth sectors or in areas such as AI, quantum, green tech, Life Sciences, the experience economy, or inclusive, sustainable and resilient economic development., • A track record of shaping impactful policy ideas and market-driven interventions., • Excellent influencing skills and experience engaging senior leaders., • Sharp analytical skills and the ability to translate complex data for diverse audiences., • Exceptional written and verbal communication., • Experience delivering projects to time, budget and high standards., • Leadership capability, with experience managing or coaching others., • You’re collaborative, curious, forward-thinking and aligned with L&P’s values., • ? Competitive Salary: We value your contributions and ensure you are rewarded accordingly., • ? Learning & Development Opportunities: Continuous growth is at the heart of our culture, with ample opportunities for professional development., • ? Strong Culture of Belonging: We foster an inclusive environment where every team member feels valued and supported., • ? Various Networks for Staff: Connect with like-minded colleagues through our numerous staff networks., • ? Competitive Pension Scheme: Secure your future with our robust pension plan., • ? Networking Opportunities: Expand your professional network within your chosen field., • ? Geopolitical Insights: Gain unique perspectives on global economic and political trends., • ? Hybrid Working Arrangement: Enjoy the flexibility of working both remotely and in-office., • ✈️ WorkFlex: Take advantage of opportunities to work abroad and experience different cultures. London's diversity is its biggest asset. At London & Partners, we aim to ensure our workforce reflects the diversity of the city that we promote. We encourage applications from people of any age, gender, ethnicity, sexual orientation or assignment, faith or disability. We also appreciate that many people require flexibility in their working patterns and encourage you to talk to us at interview about any flexibility you may need, be it full-time, job-share, or part-time. We encourage applications from all sections of the community. Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.