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Job Title: WFM Manager / Snr Manager ( WFM Optimization Architect) Department: Ops -Workforce Management Travel Required: May be required to travel as per Business requirements. Reports to: Director of WFM Location: Remote (UK) Contract Type: Permanent Grade: C2 / C3 Job Summary / Overview As a Manager/ Snr Manager you will be the driving force on leading our WFM Optimization suite and processes, you will be responsible for designing, implementing, and continuously improving workforce management processes and infrastructure. This role leads a team of WFM Architects and collaborates closely with WFM resources and business departmental stakeholders to ensure delivery of excellence aligned with the TP BEST WFM framework, and TP Standards of delivering Workforce Management end to end Services. The position drives optimization, scalability, and innovation across forecasting, scheduling, and real-time management functions, and all key operational, technical, and strategic playgrounds to closely collaborate as an individual and as a function Key Responsibilities and Accountabilities (…Responsibilities to include but not be limited the following) Job Description :- ( …Not limited to) • Lead, mentor, and develop a team of WFM Architect overseeing the management and support for UK and Ireland mainly, and other TP Geo’s as per business needs., • Foster collaboration, knowledge sharing, and innovation across the WFM function., • Architect end-to-end WFM processes (forecasting, scheduling, real-time management)., • Identify and implement optimization opportunities to improve efficiency and accuracy., • Ensure processes align with TP BEST WFM framework standards., • Oversee the design and deployment of WFM systems, tools, and integrations and champion conversions surrounding set up/ stand up of NICE, IEX, ACD’s and Integrations processes., • Partner with IT and vendor teams to ensure robust infrastructure delivery., • Maintain governance and compliance across WFM platforms, • Work closely with WFM resources, operations leaders, and business stakeholders., • Translate business requirements into scalable WFM solutions., • Act as the subject matter expert for WFM optimization initiatives., • Own delivery of WFM KPIs (forecast accuracy, schedule efficiency, adherence)., • Provide insights and recommendations to senior leadership., • Drive continuous improvement through data-driven decision-making. Build and Maintainence of :- • SQI & Central Planning: Seating capacity overview, dynamic floor plans, and utilization summaries., • Technical Support: Full transfer of system knowledge, team relationships, user and system administration, along with all required audits (CCMS, skills, base code, schedules, shifts, attrition, headcount, holidays, and waitlists)., • WFM Optimization Suite: Framework, deviation model, agent and forecast import builders, and all supporting tools., • IEX Administration: NICE relationship management, ServiceNow processes, SmartSyncs, and overall system administration., • TPS Migration: Current progress, next steps, and completion strategy., • Game Plan & Training Library: BEST framework, process documents, planner, and the full training library. Required Skills & Competencies • Technical Expertise: Deep knowledge of WFM systems (e.g., NICE, Verint, Genesys, Teleopti) etc, • Analytical Skills: Strong ability to interpret data, identify trends, and propose solutions., • Leadership: Proven experience managing WFM teams and driving organizational change., • Project Management: Skilled in leading complex initiatives, with PMP/Lean Six Sigma preferred., • Communication: Excellent stakeholder management and presentation skills., • Strategic Thinking: Ability to align WFM processes with long-term business goals. Preferred Qualifications • 7+ years in Workforce Management, with at least 3 years in an architectural or optimization role., • Knowledge, and Championing the usage of WFM Systems like NICE, Genesys and its Integration, Anaplan, Tableau, Knowledge of SQI, VBI and Power BI tools, and processes are preferred., • Experience closely working or leading teams of WFM professionals (forecasters, schedulers, real-time analysts)., • Demonstrated success in delivering WFM infrastructure projects., • Familiarity with TP BEST WFM framework or similar global standards., • Bachelor’s degree in Business, Operations, or related field.

About Ping Identity: At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. ___ One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. The Director, EMEA Field Execution is a senior, consultative Sales strategy and execution role reporting to the VP of Revenue Acceleration. This role drives Field Sales Strategy & Execution by developing Sales Performance Standards and fueling Sales Planning Motions, supporting Sales leaders to accelerate revenue growth, optimize POD collaboration and resource leverage to achieve portfolio selling outcomes. We are looking for a proven, strategic thinker and doer to align with our Enterprise and Strategic Sales teams to enable productivity and performance in the field. You will partner with Sales Leadership to amplify best practices and enable Sales excellence in everyday selling motion. Leveraging Sales Planning Motions (territory, account, opportunity and joint pursuit/partner planning) as vehicles for transformation, you will activate Sales strategy and delivery into big-bet, focused and named accounts as an integral part of Sales with the support of the extended internal and external ecosystem. Your charter is to develop capacity for customer-focused, value-driven outcomes (vs. point product selling) in large, complex accounts. Your success aligns with business priorities to acquire new logos, maximize share of spend with existing customers, and effectively leverage partner relationships for scale. Your efforts drive Sales contribution, productivity and performance outcomes and help to steer GTM Enablement priorities. Recent, relevant Sales experience with a proficient, thoughtful approach to fueling Sales excellence is foundational to this role. You are a change agent delivering in-field coaching and support services across Enterprise and Strategic Sales teams with a collaborative, customer-centric and partner-first mindset. Develop consistency of execution, operational excellence to expand strategic value selling acumen at all levels of the GTM. Partner with cross-functional leaders to optimize field engagement and to accommodate internal and external changes. Expectations: • Fuel GTM priorities - support engagement with and positioning to Global 5000 accounts to acquire new logos, maximize share of spend, leverage partner relationships to scale growth, drive long term customer success and value realization, • Create Gold Standards for Strategic Sales Planning Motions - develop, enable, implement and support field planning motions to accelerate value-driven, partner-first engagement, aligning with overall company objectives, • Sales Motions and Sales Plays - optimize utilization of resources throughout the sales cycle, combining foundational elements with art-of-the-possible vision, • Partner to align effort with Business Value and Enablement teams for successful, collaborative outcomes, • Project Management - Lead and manage Sales Acceleration projects from inception to completion, ensuring timelines, budgets, and deliverables are met, • Cross-Functional Collaboration - Collaborate with internal teams such as Sales, Channel, Enablement, Business Value, Operations, Product, and Marketing to create resources and support systems that empower field execution at scale, • Performance Analysis - Analyze Sales data and Partner metrics to identify trends, opportunities, and areas for improvement, • Development - Design and deliver programs, in partnership with Enablement teams, to enhance Sales skills, product knowledge, and go-to-market strategies, • Coaching - provide support and feedback in regular selling motion to amplify best practices and elevate consistency of execution, • Operating - support consistency of execution in partnership with Sales leaders to activate Sales standards, role-based expectations and transparent accountability framework into consistent operating rhythms, • Relationship Management - Foster strong relationships with key stakeholders and partners, serving as the primary point of contact for Sales acceleration initiatives, • Feedback Loop - Establish mechanisms for gathering feedback to continuously refine and enhance Sales acceleration strategies Qualifications: • Professional Sales experience with demonstrated proficiency in coaching for Sales performance with customer-centric, partner-first, value-driven approaches, • Depth of understanding and practical techniques to coach and enable high performing enterprise, B2B selling outcomes, • Practiced at assessing pipeline quality and determining steps to increase opportunity capacity, appropriately align resources and engage stakeholders for success, • Adept at mapping and navigating complex accounts and sales cycles, • Experience enabling deep customer discovery, uncovering and aligning stakeholders and finding pathways to connect disparate perspectives toward consensus, • Proven ability to collaboratively create business cases that support land-and-expand, long term customer success, • Relevant business and financial acumen, cybersecurity industry and market experience, • Demonstrated Sales coaching, leadership development and Sales enablement skills, • Strategic mindset with strong problem solving, analytical and critical thinking skills, • Skilled at activating data-driven initiatives to enable Sales teams to sell broadly into accounts with programmatic structure, optimal use of Sales plays & programs, • Practiced at facilitating insightful, motivating and collaborative Sales strategy sessions including territory strategy, account planning, opportunity level reviews, joint pursuit planning with partners, executive briefings, pre-call plans, etc., • Executive presence and consultative approach; Skilled at building credibility and rapport with Sales teams and leaders, • Highly motivated, energetic, inclusive self-starter who demonstrates leadership, adaptability, flexibility and integrity Life at Ping: We believe in and facilitate a flexible, collaborative work environment. We’re growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that’s who we want to succeed with every day. Here are just a few of the things that make Ping special: • A company culture that empowers you to do your best work., • Employee Resource Groups that create a sense of belonging for everyone., • Regular company and team bonding events., • Competitive benefits and perks., • Global volunteering and community initiatives Our Benefits: • Generous PTO & Holiday Schedule, • Parental Leave, • Progressive Healthcare Options, • Retirement Programs, • Opportunity for Education Reimbursement, • Commuter Offset (Specific locations) Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone’s individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self. We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

Job Title - LLM Agentic Trainer - Bulgaria Experience Required - 5 - 7 years Role Overview: This position is within a project with one of the foundational LLM companies. The goal is to assist these foundational LLM companies in enhancing their Large Language Models. One way we help these companies improve their models is by providing them with high-quality proprietary data. This data serves two main purposes: first, as a basis for fine-tuning their models, and second, as an evaluation set to benchmark the performance of their models or competitor models. For example, in the case of Agent Completion (AC) data generation, your task will be to simulate high-quality multi-turn conversations between a user and a smart assistant that utilizes function-calling tools to accomplish user goals. You will craft these dialogues by playing both the assistant and the user, while simulating tool use where necessary to guide the assistant through complex decision-making and real-world reasoning scenarios. Role and Responsibilities: • Design multi-turn conversations that simulate real user–assistant interactions using apps like calendar, email, maps, and drive., • Write both user and assistant turns, including assistant tool calls when corrections are needed., • Select appropriate moments for tool use to ensure logical flow and proper function-call behavior., • Create dialogues that demonstrate natural language, contextual understanding, and intelligent responses., • Produce examples showing successful task completion, graceful handling of infeasible requests, and engaging general chat without unnecessary tool use., • Follow established formatting and quality guidelines using the internal playbook., • Iterate on conversation examples based on feedback to improve realism, clarity, and value., • Collaborate with peers and reviewers to maintain consistency and high standards. Requirements: • 3+ years of professional experience in a technical or analytical field., • Experience with any programming language or tech stack, strong understanding of APIs, data formats (e.g., JSON), and logical reasoning is more important than specific tools., • Strong technical reasoning skills and ability to model real-world assistant behavior using tool-based APIs., • Ability to break down complex tasks and simulate realistic user–assistant dialogues., • Excellent written communication skills in English, with clear and coherent instructional writing., • Creativity and attention to detail in crafting realistic scenarios and responses., • Experience with LLMs, virtual assistants, or function-calling frameworks is a plus., • Ability to follow detailed guidelines and formatting standards consistently., • Native or professional proficiency in the required locale-specific language is mandatory. : Interested candidates can reach out at +13853960970

Purpose We are seeking a highly experienced Coding / Machine Learning professional to serve as a consultant on AI training data projects for leading AI model builders and enterprises. Your focus will be to define success criteria, review outputs, and provide targeted guidance to improve quality and speed — directly contributing to the successful delivery of domain-specific annotated datasets that meet the highest technical standards. You will be engaged on specific projects with clearly defined deliverables, milestones, and end dates. Components Technical Standard Setting, Quality Control, and Process Improvement • Define domain-specific quality success metrics., • Develop project-specific SOPs, QA rubrics, and reference materials for the specific purpose of meeting client technical standards., • Review project outputs (code annotations, model configurations) against technical standards, flagging and correcting defects before client delivery., • Perform structured QA passes on daily/weekly deliverables; flag, track, and resolve defects quickly to hit delivery deadlines., • Return work to contractors with precise remediation notes., • Provide advisory input on tools, frameworks, workflows, and processes to meet quality benchmarks., • Handle spec changes and edge-case scenarios e.g., evaluation of new model architectures, data formats, or API changes drafting acceptance criteria or technical workarounds., • Curate example libraries of “gold standard” scripts, models, and dataset annotations for calibration and comparability to reference samples. Talent Vetting & Output Improvement • Participate in vetting and assessing technical contractor talent for specific projects, including code review tests and ML task evaluations., • Review sample work from contractors and provide precise, actionable written feedback to improve outputs., • Create targeted training or calibration resources — e.g., best practices for clean, maintainable code, hyperparameter tuning guidelines, dataset preparation standards. Project Delivery Support • Advise on technical scoping and requirements during project setup, including choice of programming languages, ML frameworks, and data preprocessing pipelines., • Provide expert guidance for edge cases, technical exceptions, and specification changes during the project lifecycle., • Contribute to post-project reviews to capture lessons learned and improve future standards., • Identify and summarize client model observations and insights (e.g., model accuracy drift, overfitting patterns, data leakage issues)., • Build dashboards or trackers with defect categories and recurrence to surface production insights that improve project outcomes., • Conduct post-mortems, analyze defect trends, and propose process tweaks or training refreshers. Target Profile • Deep technical expertise and 5+ years professional experience in software engineering, machine learning, or data science, with demonstrable industry impact., • Mastery of one or more programming languages (e.g., Python, C++, Java) and experience with leading ML frameworks (e.g., PyTorch, TensorFlow, scikit-learn)., • Proven ability to set, enforce, and maintain high technical standards in software development and ML workflows., • Strong communication skills for delivering clear technical guidance to both engineers and non-technical stakeholders., • Experience producing technical documentation, quality rubrics, or training resources., • Ability to work within fixed project timelines and scope., • Strong attention to detail, documentation discipline, and commitment to accuracy and consistency., • Fluency in spoken and written English, with clear and concise writing skills. Example Data Annotation Potential Scope Field of Study Agent Task Specialty Machine Learning Model training/explanation, bias detection, evaluation metric analysis Deep Learning Neural net architecture design, backpropagation walkthroughs Natural Language Processing (NLP) Text classification, summarization, sentiment analysis Computer Vision Image labeling, object detection, image captioning MLOps / Deployment Model lifecycle support, pipeline design, monitoring/rollback flows Statistical Modeling Hypothesis testing, regression diagnostics, p-value calculation Data Engineering Data pipeline logic, cleaning steps, schema validation Feature Engineering Variable selection, encoding/normalization strategies Time Series Analysis Forecast modeling, anomaly detection Recommender Systems User/item embedding design, collaborative filtering support Explainable AI (XAI) SHAP/LIME interpretation, fairness flagging Data Storytelling Generating readable summaries from charts or model outputs Tools TensorFlow / PyTorch / JAX / HuggingFace We offer a pay range of $25-to- $100 per hour, with the exact rate determined after evaluating your experience, expertise, and geographic location. Final offer amounts may vary from the pay range listed above. As a contractor you’ll supply a secure computer and high‑speed internet; company‑sponsored benefits such as health insurance and PTO do not apply. Job title: Machine Learning & Coding Expert (SME) Employment type: Contract Workplace type: Remote Seniority level: Senior Level

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you. About The Role: At CrowdStrike, we stop breaches and empower organizations to stay ahead of adversaries. Following the recent acquisition of Pangea, that mission has expanded to deliver a powerful AI Detection and Response (AIDR) solution that helps customers protect and secure their agents, AI models and their workforce using AI. Securing GenAI is one of humanity’s largest challenges, greatest new frontiers, and critical missions for the evolution of society. This is why we are looking for the best of the best – trailblazers who have helped to not only create product categories before, but proven the ability to successfully navigate uncharted waters and learn and educate customers, team members, and communities effectively and at scale. The AIDR Specialist Team enhances CrowdStrike’s ability to grow, position, sell, and maintain business securing GenAI and agentic applications across all geographic sales theaters. AIDR Specialist will work with and across CrowdStrike regional sales, sales engineering, marketing, product development, and services organizations to execute AIDR security sales playbooks, directly engage customers around CrowdStrike AIDR security capabilities, and help customers operationalize and consume AIDR products and capabilities. What You’ll Do: • Drive CrowdStrike’s strategic initiative to secure today’s agent and GenAI rollouts across all use cases (enterprise workforce usage of GenAI tools, homegrown development of GenAI apps and agents, and agentic frameworks and studios and their usage). GenAI is pervasive and our AIDR specialist team will need to be comfortable talking about GenAI across all transit points: in the network, in applications, on end user endpoints, in the cloud, and more., • Establish partnerships with core sellers and position CrowdStrike’s AIDR security offerings to key personas: security, dev teams, and AI architecture / working groups., • Collaborate with customers on incorporating CrowdStrike AIDR security within their operational workflows during technical evaluations and post-sales., • Work with marketing and sales teams to develop and execute outreach campaigns that develop AIDR product sales pipeline and customer awareness., • Ad hoc collaboration with field- and specialist-sales teams to help close significant deals., • Train internal teams to better position our AIDR product and capabilities., • Provide Product Management teams customer feedback pertaining to new and existing features/capabilities., • Stay well educated and informed about CrowdStrike’s vision of AIDR and agentic product roadmaps, the market landscape for GenAI usage and adoption and be abreast of new technologies, whether it be RAG yesterday, MCP today, or agentic studios tomorrow., • May require modified work hours to accommodate accounts or customer teams based in other time zones, travel up to 50%. What You’ll Need: • Minimum 5 years’ experience in technology sales with either AI security, devsecops, cloud security, application security, or product security products or services., • Experience successfully communicating with and advising c-suite, senior management, devsecops and AI architect-level customers/clients., • Demonstrated success selling AI, detection and response, application security, or cloud computing services at the C-Suite and senior management levels., • Experience successfully navigating procurement, contracts, and sales processes with security and/or software engineering buying personas for consumption-based billing models., • Operational excellence in managing sales pipeline and engagement with internal and external corporate sales teams. MEDDPICC experience a plus., • Experienced and comfortable presenting complex security and computing concepts to large audiences both virtually and in person., • Cloud practitioner certifications a plus. Qualities Of An Ideal Candidate: • A high energy individual who is charismatic & personable to engage internal/external contacts., • Sharp/Quick Witted - thinks on their feet. Flexibility to handle a curveball., • Creative – Can think outside the box (when appropriate)., • Motivated - to learn, to succeed, to win, to grow., • Aptitude - Able to learn and implement new concepts quickly., • Confidence with absence of ego., • Self-Disciplined - proven to be good at time management and organization, • Technical aptitude and ability to learn new business and technical concepts quickly., • Ability to learn to demonstrate security products to large, sophisticated, complex audiences and adjust presentations and demos on the fly as appropriate. Benefits Of Working At CrowdStrike: • Remote-friendly and flexible work culture, • Market leader in compensation and equity awards, • Comprehensive physical and mental wellness programs, • Competitive vacation and holidays for recharge, • Paid parental and adoption leaves, • Professional development opportunities for all employees regardless of level or role, • Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections, • Vibrant office culture with world class amenities, • Great Place to Work Certified™ across the globe CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program. CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at for further assistance. , Qualities Of An Ideal Candidate: • A high energy individual who is charismatic & personable to engage internal/external contacts., • Sharp/Quick Witted - thinks on their feet. Flexibility to handle a curveball., • Creative – Can think outside the box (when appropriate)., • Motivated - to learn, to succeed, to win, to grow., • Aptitude - Able to learn and implement new concepts quickly., • Confidence with absence of ego., • Self-Disciplined - proven to be good at time management and organization, • Technical aptitude and ability to learn new business and technical concepts quickly., • Ability to learn to demonstrate security products to large, sophisticated, complex audiences and adjust presentations and demos on the fly as appropriate.

The primary responsibility of this role is to hand-deliver formal documents such as Letters Before Action and Letters of Intent to commercial properties which Utility Collections have been instructed by our clients to assist in recovering and/or resolving outstanding debt.

The primary responsibility of this role is to hand-deliver formal documents such as Letters Before Action and Letters of Intent to commercial properties which Utility Collections have been instructed by our clients to assist in recovering and/or resolving outstanding debt.

A leading debt recovery agency is recruiting a Field Resolutions Agent to work from home with nationwide travel. Competitive annual salary starts at £35,000, along with a company car and travel allowances.

A leading collections company based in the UK is looking for a Field Resolutions Agent.This home-based role involves delivering formal documents at commercial properties nationwide, ensuring professional interactions and accurate record-keeping.Candidates should possess strong communication skills a