Technical Manager
3 days ago
City of London
Job Description: Technical Manager – Pots & Co Ltd About Us Pots & Co is a fast-growing premium chilled desserts company on a mission to shake up the UK desserts aisle with indulgent, high-quality creations. As an SME with big ambitions, we pride ourselves on craft, creativity, and delivering desserts that feel special every time. Role Overview We are seeking a Technical Manager who will lead all aspects of food safety, quality assurance, and regulatory compliance across Pots & Co’s UK and international operations. This is a critical leadership role ensuring that every product meets the company’s exacting standards for safety, legality, quality, and authenticity. The ideal candidate will combine deep technical expertise with a practical understanding of manufacturing, supply chains, and retailer expectations. Key Responsibilities Food Safety & Quality Management • Lead the development, implementation, and maintenance of Pots & Co’s Food Safety Management System., • Ensure full compliance with UK, EU, and international food legislation, customer codes of practice, and certification requirements (including BRCGS Global Standards)., • Identify, assess, and mitigate risks to food safety at every stage of the process — from ingredient sourcing through to finished goods., • Conduct regular HACCP reviews, site audits, and supplier assessments to ensure food safety controls are robust and up to date., • Manage allergen control and segregation systems to prevent cross-contamination, supported by staff training and verification processes., • Define and enforce hygiene and sanitation standards, working closely with production teams to maintain best-in-class factory conditions., • Investigate and resolve any food safety or quality incidents, implementing root cause analysis and continuous improvement actions Manufacturing & Supply Chain Interface • Work closely with Operations to ensure technical standards are embedded throughout production, storage, and distribution., • Oversee validation and verification of critical manufacturing processes (e.g. cooking, cooling, filling, sealing)., • Support new product development (NPD) with technical guidance — ensuring safe, compliant, and scalable formulations., • Lead technical due diligence and onboarding for co-manufacturers and ingredient suppliers, ensuring alignment with Pots & Co’s Standards of Ingredients (SOI). Regulatory & Labelling Compliance • Ensure all product labelling meets relevant legal and customer requirements, including ingredient declarations, allergens, nutritional information, and country-of-origin statements., • Keep up to date with global regulatory developments affecting Pots & Co’s export markets, ensuring compliance in all territories., • Liaise with external bodies (e.g. Trading Standards, EHO, certification bodies) during audits, inspections, and investigations. Skills & Experience • Degree in food science/ food technology or other related science discipline., • Proven managerial experience of working within a product development team with food/ beverage environment., • Proven track record in food innovation, ideally in chilled desserts or premium FMCG., • Strong understanding of consumer trends, flavour profiles, and packaging formats., • Project management skills with the ability to juggle multiple launches., • Creative thinker with commercial acumen., • Collaborative, hands-on, and comfortable in an entrepreneurial SME environment. Global Standards & Cross-Border Management • Maintain BRCGS certification and readiness across all manufacturing and co-packing sites globally., • Ensure consistency of technical standards across UK and international operations, supporting business growth in new regions., • Manage cross-border supplier and product compliance documentation, including specifications, certifications, and traceability records. What We Offer • Opportunity to shape the future of a growing premium brand., • A creative, fast-paced environment where ideas quickly turn into reality., • Competitive package and scope for career growth.