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Job Title: Café Supervisor Location: Liverpool Street, Office Building Working Hours: Monday to Friday, 08:30 - 14:00 (will extend to 08:30 - 16:00 in the near future) Start Date: Week commencing 14/10 Bank Holidays: Off Staff on shift: 1 About Us: We are a café located within an office building in Liverpool Street, providing a welcoming and efficient service to employees and visitors. We are looking for an experienced Café Supervisor to join our team and help maintain the smooth daily operation of the café. Key Responsibilities: Stock Management & Control: Ensure effective stock management, including monitoring inventory levels and placing orders. Implement FIFO (First In, First Out) to reduce waste and ensure fresh stock. Food Safety & Hygiene: Maintain food safety and hygiene standards, complying with all health and safety regulations. Oversee the cleanliness and sanitization of the café, including food preparation areas and customer spaces. Health & Safety Compliance: Ensure the café operates in line with health and safety guidelines. Conduct regular checks and audits to ensure compliance. Rota Management: Create and manage staff rotas to ensure adequate coverage during opening hours. Orders & Supplier Relations: Manage relationships with suppliers, ensuring timely orders of fresh ingredients and consumables. Cleaning & Maintenance: Ensure all equipment is cleaned and maintained according to operational and hygiene standards. Ideal Candidate: Previous experience managing a café or similar hospitality establishment. Strong organizational skills, particularly with stock management and team scheduling. A solid understanding of food safety, health, and hygiene regulations. Ability to work independently and take ownership of day-to-day operations. Excellent communication and leadership skills.
and feedback. With your guidance, your store will always remain a safe place to work and shop. You will be Responsible For I lead and line manage a team of Shift Leaders and colleagues in one store, ensuring I spend regular quality time with them on shift. I personally know all of my colleagues and I understand how people feel about working within my store through talking and listening. I lead and enable a culture where colleague experience is at the heart of everything we do. I am curious and role model a self-serve culture, I am confident that I can use the tools available to me to resolve any queries and encourage my team to do the same. I lead a culture where we get the basics right first time, this includes ensuring colleagues are trained, have a warm welcome to Onestop, we are compliant in all aspects of pay and employment compliance and colleagues have the tools to do their job. I also, look after the safety, health and wellbeing of my colleagues by supporting them to be at work. I continually review the shape and capability of my team to ensure our workforce is future fit through inspiring great performance and supporting your performance to create a high performing team. I complete all people leadership tasks for my team including absence management and solving problems I recognise my teams’ contribution and performance and celebrate with them regularly. I understand what the resource needs are for my store, spotting and developing talent internally and externally recruiting the best people in the industry. I ensure my talent pipeline is diverse and inclusive to reflect the community I serve. I manage all KPIs for my store, sharing ideas with other Store Managers in my area in order to maximise growth and profitability. My performance is measured through day job activities, my strategic objectives, myself and my impact on others. I am responsible for the operation of all services in my store including, post office local, EvRi and vending I am responsible for implementing business changes and new ways of working in my store. I ensure I resource my store within my labour budget to ensure it remains open for trading and compliant. I ensure candidate care is a priority and recruitment principles are followed. I ensure customers in my store have a great shopping trip and as a business we bring benefit to the local communities through trusted partnerships. I coach my team daily to deliver a great shopping trip and excellent retail store standards I continually review local competitor activity to understand the threats/opportunities and turn my insight into action. I ensure customers and colleagues in my store go home safely everyday by leading a robust health and safety culture, reviewing preventable incidents, accidents and audit performance. I support my team with completing tasks such as, serving customers, replenishment of stock, completing safe and legal routines, as well as my line management responsibilities. I am the DPS/Premises holder and I am responsible for the sale of all alcohol from my store If this store has a Post Office Local, You will be required to undertake a Post Office Financial and criminal conviction background check, which you will be required to pass in order to proceed with this role, if these checks fail, we will be forced to withdraw the job offer.’ Core Purpose Serving our customers, communities and planet a little better every day. Values Our customers are at the heart of everything we do We treat each other how they like to be treated We work together as one team We make thing’s easier About us One Stop Stores Limited is a retail convenience business with over 1,000 company and franchise neighbourhood stores across Great Britain. We employ more than 10,500 colleagues. The majority of our stores are open seven days a week from 7am to 10pm and offer local communities an impressive range of fresh and chilled food, cupboard essentials, lunchtime meal deals, frozen food, household essentials, snacks and treats and beers, wines and spirits. Whether it’s popping in for a quick snack or grabbing ingredients for an evening meal, One Stop has everything its customers’ need. In addition to One Stop’s comprehensive product range, many of our stores offer services to enhance the shopping experience, including free cash machines, Post Office, Evri Parcelshop, PayPoint (for bill payments and mobile top-up), lottery, as well as vending solutions such as Costa Coffee and Tango Ice Blast. One Stop is a subsidiary of Tesco which acquired the stores in 2003. We operate as a separate business from our Head Office, also known as Store Support Centre in Brownhills, Walsall, West Midlands and we service our stores from 3 distribution centres in Brownhills, Nursling (Hampshire) and Wakefield (West Yorkshire). With our stores situated throughout England and Wales, there’s sure to be One Stop near where you live or work. We’re proud to have been accredited Disability Confident Level 2 and we’re committed to providing a fully inclusive and accessible recruitment process.
Wok chef - Plaza Khao Gaeng Salary - Up to £16 ph Schedule - Full Time Experience - Previous experience within a similar role Plaza Khao Gaeng are seeking a Wok chef to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Wok chef looking for a new role in an award winning, critically acclaimed group. The Restaurant Khao gaeng broadly means ‘curry over rice’. Plaza Khao Gaeng, Arcade Food Hall’s flagship Southern Thai restaurant, is a celebration of the coast to jungle cuisine. It’s a kaleidoscope of curries thick with fresh coconut milk and aromatic curry pastes, fermented fish for depth, and searingly hot stir fries with cooling herbs alongside. Khao gaeng restaurants fill the space around them the more popular they become. Plaza is inspired by one such place that has taken over an old movie theatre in Bangkok. Curries set out in gleaming trays fill the entrance under the faded façade and up the stairs to the box office. This anytime comfort food provides pause in a place cool and quiet from the bustle of the street below. It is in this spirit Plaza Khao Gaeng fills the mezzanine at Arcade Food Hall. Located just off Tottenham Court Road, in London’s Centre Point, Arcade Food Hall showcases our core philosophy of creating multiple unique brands, and championing emerging food and drink talent, all under one roof. The Position We're looking for an experienced Wok Chef to join our kitchen team, creating exceptional dishes and delivering an all-encapsulating experience to our guests. You'll have experience working in a quality kitchen, adhering to standard operating and Health and Safety procedures. More importantly we are looking for people for as passionate about food and hospitality as we are! If you have the following, then we want to hear from you: Prior experience as a Wok Chef within a fast-paced quality, restaurant; Eagerness to roll your sleeves up and get stuck in; A creative approach with impeccable attention to detail; Passion for about food and hospitality, along with the eagerness to continually learn; The desire to develop your career within an ambitious and trend-setting restaurant group;
Publiq WE ARE HIRING!! Skilled bar & floor manager Publiq is a restaurant & high end cocktail bar (Top 50 best bar in aim) in Kensington, London where we push boundaries, challenge ideas and offer a memorable warm hospitality experience with our Modern European cuisine witch comes with an Nordic twist. We are looking for a skilled floor & bar manager who will oversee the daily operations of our restaurant and cocktail bar. In this role you must ensure that the restaurant runs smoothly. This involves a range of duties to include ensuring compliance with all food health and safety requirements, running the floor, supporting staff (both BOH and FOH), bartending and taking responsibility for the customer experience. Duties & Responsibilities Supervise and coordinate the activities of restaurant & bar staff to ensure efficient and effective operations. Assist in the continuous training of staff Oversee both front and back of house operations Ensure that all food and beverages are prepared and served in accordance with quality standards and customer preferences. Oversee our kitchen staff’s compliance with all health and sanitation requirements Provide exceptional customer service and lead staff to do the same Respond to customer complaints quickly and resolve them effectively. Maintain monthly bar stocktake Attend weekly meetings to give feedback, discuss service and improvements. Complete End of Day Reports (Cash Up) Collaborate with management to develop and implement strategies to improve restaurant performance and profitability. Respond to Google Reviews professionally Answer customer reservation enquiries Requirements • Care about your work and this independent business • Passion for hospitality • Ability to work alone and with others on a small team • Excellent communication and interpersonal skills (including good phone manner) • Strong problem-solving and decision-making skills • Ability to work in a fast-paced environment and handle multiple tasks simultaneously • Previous experience in the hospitality industry • Proficiency in computer systems and software such as POS systems and Microsoft Office • Ability to maintain a high level of professionalism and customer service What We Offer Members of our team have a great team spirit and makes every new member feeling welcome. We have created a great culture, where we enjoy working together and support each other when it gets busy. Everyone is encouraged to learn and grow professionally, as well as personally. Staff food. Wage package depending on experience: £31,000-36,000 based on 44 hour week. Bonus Structure: £500 paid quarterly based on set targets, to include: number of Google Reviews per week, average minimum spend at dinner, upselling and menu knowledge.
Chef de Partie - Plaza Khao Gaeng Salary - Up to £16 per hour Schedule - Full Time Experience - Previous experience in a quality restaurant Plaza Khao Gaeng are seeking a Chef de Partie to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Chef de Partie looking for a new role in an award winning, critically acclaimed group. The Restaurant Khao gaeng broadly means ‘curry over rice’. Plaza Khao Gaeng, Arcade Food Hall’s flagship Southern Thai restaurant, is a celebration of the coast to jungle cuisine. It’s a kaleidoscope of curries thick with fresh coconut milk and aromatic curry pastes, fermented fish for depth, and searingly hot stir fries with cooling herbs alongside. Khao gaeng restaurants fill the space around them the more popular they become. Plaza is inspired by one such place that has taken over an old movie theatre in Bangkok. Curries set out in gleaming trays fill the entrance under the faded façade and up the stairs to the box office. This anytime comfort food provides pause in a place cool and quiet from the bustle of the street below. It is in this spirit Plaza Khao Gaeng fills the mezzanine at Arcade Food Hall. Located just off Tottenham Court Road, in London’s Centre Point, Arcade Food Hall showcases our core philosophy of creating multiple unique brands, and championing emerging food and drink talent, all under one roof. The Position We're looking for an experienced Chef de Partie to join our kitchen team, creating exceptional dishes and delivering an all-encapsulating experience to our guests. You'll have experience working in a quality kitchen, adhering to standard operating and Health and Safety procedures. More importantly we are looking for people for as passionate about food and hospitality as we are! If you have the following, then we want to hear from you: Prior experience as a Chef de Partie within a fast-paced quality, restaurant; Eagerness to roll your sleeves up and get stuck in; A creative approach with impeccable attention to detail; Passion for about food and hospitality, along with the eagerness to continually learn; The desire to develop your career within an ambitious and trend-setting restaurant group;
Job Description Our mission at IBIS London City Shoreditch is to create memorable moments for our guests, by connecting hearts from arrival to farewell. A job, a career or a calling - whatever brings you here, we have something for you! As our next Receptionist, you… Are the ‘face of IBIS London City Shoreditch’, extending a warm welcome to our guests, putting their well-being at the heart of everything you do, while adding your personal touch to their stay. Being present and visible in the lobby and contributes to guests' sense of well being and loyalty, by establishing a warm and personalized relationship. You are responsible for an incredible hello and goodbye for our guests to make them feel welcome! Gives priority to guest relations, while taking care to respect administrative procedures that need to be followed. Look to create sparkles (memorable moments) for our guests. Anticipates guests' needs and takes them into consideration. Handles guests' requests for information and provides answers; puts them in contact with the appropriate people. Is ready to jump across to the bar if required and assist our Food and Beverage team to ensure guests You must be eligible to live and work in the UK to apply for this position and be in possession of a current work visa. In line with the requirements set by the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of the eligibility will be required from candidates as part of the recruitment process. A little more information: Contract Type - Permanent Start Date - As soon as possible Location - Shoreditch To help you navigate your role, and support your success you will be trained in all front of house related functions and the safety of the property and people. By joining us as a Receptionist, you will become part of a friendly team. Our hotel offers 348 rooms, Restaurant & Bar. To ensure you can best welcome and care for our guests you will need to be fluent in English. Understanding things from our guest’s perspective is key, so while you are settling into your new role we will arrange a one-night stay for you to experience this first hand. Ready to discover more? Get in touch with us. We would love to hear from you. One more thing… By working at the IBIS London City Shoreditch you will be part of the Accor network, worldwide hospitality leader. With us, you can be all you are, work with purpose, grow, learn, enjoy and explore Accor’s limitless opportunities. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong Information on the processing of personal data – When you submit an application to IBIS London City Shoreditch, trading as AccorInvest UK, the company processes some of your personal data to consider and manage your application. We may also process data supplied to us by third parties, for example one or more of your former employers or a third-party supplier of personality questionnaires. Please note that your answers to any questionnaire will not lead to an automated decision. In our capacity as data controller, we ensure that we comply with all legislation relating to the protection of personal data (in particular the retained EU law version of the General Data Protection Regulation (Regulation (EU) 2016/679) and the Data Protection Act 2018). Information relating to the processing of candidates' personal data and to the exercise of their rights of access, opposition, rectification and deletion is available in our Employee Privacy Policy. Work Experience Positive problem solving approach. Time-Keeping. Organised. Multi-tasking. Able to work under pressure. Benefits Salary - £ 13.16/hour Free night stays in our UK hotels and up to 50% discount in any Accor Restaurant (T&C Applies) Talent gym access Stylish and functional uniform provided Delicious complimentary meals on duty prepared by our creative chefs Discounted hotel rates all over the world in Accor Hotels Grow your skills and learn more through our Apprenticeship Continuously learn and develop yourself with our Accor Academy Support your wellbeing in your professional and personal lives Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries Participate actively in initiatives to build a more inclusive and sustainable world And many more benefits and perks : Our objective is simple: make you grow and give you the spark to unleash your personality (all benefits subject to availability and T&C)
Head Chef position at Frank Foster House, a care home in Theydon Bois, Essex. We are currently recruiting for a Head Chef to join our Hospitality team, Working as a Head Chef at Runwood Homes, you will have the chance to deliver hotel/restaurant standards without the split shifts and long hours. You will have full autonomy in creating nutritious, flavoursome, and well-balanced menus, whilst liaising with residents to ensure they are involved in the menu creations. We are looking for warm, motivated, and passionate chefs who are driven by quality and high standards, to deliver person centred hospitality to our residents. At Runwood Homes, we work with an open, honest, supportive approach, where quality of care is at the heart of everything we do. Key responsibilities: - Work within the agreed company budget. - Ensure all kitchen staff are trained on dish specification and budget control - Manage the stock in the kitchen. - Inspire and motivate the team to achieve food to specification and therefore ensure satisfaction of our residents. - Lead by example, setting the pace and standards. - Meet monthly with the management team to ensure dietary requirements for all residents are met. - Train and develop the team to deliver food to specification and exceed residents’ expectations. - Ensure all food is cooked to a safe temperature and is taste tested before serving. - Ensure that the storage of food meets company and statutory health and safety requirements. - Deliver the company kitchen standards as identified on the kitchen audit. - Implement and ensure the company Health and Safety policy is met at all times – this includes the training of all kitchen staff. Experience & Qualifications - Relevant experience in a catering environment - Intermediate/Advanced Food Hygiene Certificate - Advanced knowledge of handling and operation of equipment including knives - Good leadership skills - Experience in achieving food margins - To have full understanding of H.A.C.C.P, to ensure all staff adhere to H.A.C.C.P and all documentation is completed. - Menu writing/planning/costing. - Experience in systems compliance and delivering company standards. - Personnel skills - Team Player - Understanding of special dietary and nutritional requirements, and appropriate methods of ensuring that these are met - Genuine interest in working within a caring environment - Ability to communicate effectively at all levels - Satisfactory police check and check against the ISA list (where applicable) - Basic Understanding of the Health and Safety at Work Act 1974 - Previous Experience of working with nutritional information would be desirable Benefits: - Employee Assistance Programme offering support and counselling in a number of different categories which is available to both you and your immediate family. - Access to thousands of discounts through schemes such as; - Blue light card - Concerts for carers - Discounts for carers - Free DBS Check - 28 days annual leave - Pension scheme All appointments are subject to safer recruitment requirements to ensure the safeguarding of adults. All positions will involve appropriate checks and clearances.
Caffe Concerto is seeking potential Head Chefs for the restaurants located at Central London, who will be directly responsible for all kitchen functions including food purchasing, preparation and maintenance of quality standards; sanitation and cleanliness; training employees about methods of cooking, preparation, plate presentation and cost control. Job Description : § Ensure that all food and products are consistently prepared and served according to the restaurant’s recipes, portion, cooking and serving standards. § Make employment and termination decisions including interviewing, hiring, evaluating and disciplining kitchen employees. § Fill in where needed to ensure customer service standards and efficient operations. § Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner. § Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurant’s maintenance programs. § Work with restaurant managers to plan and price menu items. Establish portion sizes and prepare standards recipe cards for all new menu items. § Ensure that all products are ordered according to predetermined product specifications and received in correct unit count and condition and deliveries arc performed in accordance with the restaurant's receiving policies and procedures § Control food cost and usage by following proper requisition of products from storage areas, product storage procedures, standard recipes and waste control procedures. § Oversee and ensure that restaurant policies on employee performance appraisals are followed and completed on a timely basis. § Schedule kitchen staff as required by anticipated business activity while ensuring that all positions are staffed when and as needed and staff cost objectives are met. § Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures. § Oversee the training of kitchen personnel in safe operation of all kitchen equipment and utensils. § Responsible for training kitchen personnel in cleanliness and sanitation practices. § Responsible for maintaining appropriate cleaning schedules for kitchen floors, mats, walls, hoods, and other equipment and food storage areas. § Check and maintain proper food holding and refrigeration temperature control points. § Provide safety training in first aid, lifting and carrying objects and handling hazardous materials. Qualifications: § A minimum or 5 years of experience in varied kitchen positions including food preparation, cooking, fry cook and expediter. § At least 6 months experience in a similar capacity. § Must be able to communicate clearly with managers, kitchen and floor personnel and customers. § Be able to reach, bend, stoop and frequently lift up to 50 pounds. § Be able to work in a standing position for long periods of time (up to 9 hours). JOB RESPONSIBILITIES § Each branch of Caffe Concerto has a General Manager and two Assistant Managers and a Head Chef § Head Chef generally are responsible in a way for assisting the head office with all of the administrative and human-resource functions of running the business, including recruiting new employees and monitoring employee performance and training. § The Head Chef is responsible for all food preparation activities, including running kitchen operations, planning menus, and maintaining quality standards for food service. § Head Chefs estimate food needs, place orders with distributors, and schedule the delivery of fresh food and supplies. They plan for routine services or deliveries, such as linen services or the heavy cleaning of floor or kitchen equipment, to occur during slow times or when the dining room is closed § Head Chef interview, hire, train, and, when necessary, fire employees with the operational manager’s permission. Retaining good employees is a major challenge. § Head Chef direct the cleaning of the kitchen areas and the washing of tableware, kitchen utensils, and equipment to comply with company and government sanitation standards. § Head Chefs schedule work hours, making sure that enough workers are present to cover each shift. If employees are unable to work, managers may have to call in alternates to cover for them or fill in themselves when needed. Managers have to keep the Timetable within budget without affecting the performance of the business. § Head Chefs may recruit employees by contacting agencies numbers can be found in managers contact list, or by reviewing CVs of applicant who drop these CVs at the branch. Managers oversee the training of new employees and explain the establishment’s policies and practices. Make sure that all staff has signed the health and safety forms. § Head Chefs must be good communicators. They need to speak well, often in several languages, with a diverse clientele and staff. They must motivate employees to work as a team, to ensure that food and service meet appropriate standards. Managers also must ensure that written supply orders are clear and unambiguous. § Head Chefs also monitor the actions of their employees and patrons on a continual basis to ensure the personal safety of everyone. They make sure that health and safety standards and local liquor regulations are obeyed. § Finally, head chefs are responsible for locking up the establishment, checking that ovens, grills, and lights are off, and switching on alarm systems Package : § Salary 15.88 per hour § Job Type Full Time, permanent. § Free staff Food § Staff Discounts on food & drinks § Training courses § Pension Scheme § Paid Holidays
Caffe Concerto is currently hiring potential General Manager who is capable to oversee and coordinate in planning, organizing, training and leadership necessary for achieving stated objectives in sales, costs, employee retention, Customer service and satisfaction, food quality, cleanliness and sanitation. Job Description : § Understand completely all policies, procedures, standards, specifications, guidelines and training programs. § Ensure that all customers feel welcome and are given responsive, friendly and courteous service at all times. § Ensure that all food and products are consistently prepared and served according to the cafe’s recipes, portioning, cooking and serving standards. § Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment. § Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with cafe policies and procedures. § Make employment and termination decisions. § Fill in where needed to ensure customer service standards and efficient operations. § Continually strive to develop your staff in all areas of managerial and professional development. § Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner. § Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the cafe’s preventative maintenance programs. § Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the cafe’s receiving policies and procedures. § Be knowledgeable of cafe policies regarding personnel and administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures. § Fully understand and comply with all government regulations that pertain to health, safety and staff requirements of the cafe, employees and customers. § Develop, plan and arrange with the head office or your operational manager cafe marketing, advertising and promotional activities and campaigns. Qualifications: § Be able to communicate and understand the predominant language(s) of the cafe’s trading area. § Have knowledge of service and food and beverage, generally involving at least three years of manager and/or assistant management positions. § Possess excellent basic math skills and have the ability to operate a POS system. § Be able to work in a standing position for long periods of time (up to 8 hours). JOB RESPONSIBILITIES § Each branch of Caffe Concerto has a General Manager and two Assistant Managers and a Head Chef § Managers are responsible for the daily operations of the branch and its every department that prepare and serve meals and beverages to customers. Besides coordinating activities among various departments, such as kitchen, floor, and take away service areas, managers ensure that customers are satisfied with their dining experience. In addition, they oversee the inventory and ordering of food, equipment, and supplies and arrange for the routine maintenance and upkeep of the restaurant, its equipment, and facilities. § Managers generally are responsible in a way for assisting the head office with all of the administrative and human-resource functions of running the business, including recruiting new employees and monitoring employee performance and training. § Managers are responsible for supervising routine food preparation operations and oversee service in the floor and service areas and supervise different shifts of workers. § Manager may for unforeseen reason have to undertake the work of one or more food service positions. § One of the most important tasks of Managers is assisting Head Chefs as they select successful menu items and the introduction of daily or weekly specials. Managers or Head Chefs select menu items, taking into account the likely number of customers and the past popularity of dishes. Other issues considered when planning a menu include whether there was any unserved food left over from prior meals that should not be wasted, the need for variety, and the seasonal availability of foods. Managers or The Head Chef analyze the recipes of the dishes to determine food, labor, and overhead costs and to assign prices to various dishes. Menus must be developed far enough in advance that it comes to effect in the right time of the season and supplies can be ordered and received in time. § Managers estimate food needs, place orders with distributors, and schedule the delivery of fresh food and supplies. They plan for routine services or deliveries, such as linen services or the heavy cleaning of floor or kitchen equipment, to occur during slow times or when the dining room is closed. § Managers also arrange for equipment maintenance and repairs, and coordinate a variety of services such as waste removal and pest control. Managers receive deliveries and check the contents against order records. They inspect the quality of fresh meats, poultry, fish, fruits, vegetables, and baked goods to ensure that expectations are met. They place orders to replenish stocks of tableware, linens, paper products, cleaning supplies, cooking utensils, and furniture and fixtures. § Managers must be good communicators. They need to speak well, often in several languages, with a diverse clientele and staff. They must motivate employees to work as a team, to ensure that food and service meet appropriate standards. Managers also must ensure that written supply orders are clear and unambiguous. § Managers interview, hire, train, and, when necessary, fire employees with the operational manager’s permission. Retaining good employees is a major challenge. § Managers may recruit employees by contacting agencies numbers can be found in managers contact list, or by reviewing CVs of applicant who drop these CVs at the branch. Managers oversee the training of new employees and explain the establishment’s policies and practices. Make sure that all staff has signed the health and safety forms. § Managers schedule work hours, making sure that enough workers are present to cover each shift. If employees are unable to work, managers may have to call in alternates to cover for them or fill in themselves when needed. Managers have to keep the Timetable within budget without affecting the performance of the business. § Managers may help with cooking, clearing tables, or other tasks when the restaurant becomes extremely busy. § Managers ensure that diners are served properly and in a timely manner. They investigate and resolve customer’s complaints about food quality or service. They monitor orders in the kitchen to determine where backups may occur, and they work with the chef to remedy any delays in service. § Managers direct the cleaning of the dining areas and the washing of tableware, kitchen utensils, and equipment to comply with company and government sanitation standards. § Managers also monitor the actions of their employees and patrons on a continual basis to ensure the personal safety of everyone. They make sure that health and safety standards and local liquor regulations are obeyed. § In addition to their regular duties, Managers perform a variety of administrative assignments, such as keeping employee work records, § The work of preparing the payroll and completing paperwork to comply with licensing laws and reporting requirements of tax, wage and hour, unemployment compensation, and Social Security laws are delegated to our bookkeeper but managers retain responsibility for the accuracy of business records. § Managers also maintain records of supply and equipment purchases and ensure that invoices and delivery notes and post are sent to the head office so that accounts with suppliers are paid correctly. § Technology influences the jobs of managers in many ways, enhancing efficiency and productivity. All our branches use computers to track orders and inventory. Point-of-service (POS) systems allow servers to key in a customer’s order from a computer terminal in the floor, and send the order to the kitchen instantaneously so preparation can begin. The same system totals and prints checks, functions as a cash register, connect to credit card authorizers, and tracks sales. To minimize food costs and spoilage, managers use inventory-tracking paper work to compare the record of sales from the POS with a record of the current inventory. § POS Computer also allows the Managers to keep track of employee schedules and pay more effectively, but the managers have to keep hands on in this matter to make sure the record is accurate (sign in – sign out is accurate). § Managers may in their own time use the Internet to track industry news, find recipes, conduct market research, purchase supplies or equipment, recruit employees, and train staff. § Managers are responsible for the cash and charge receipts received and they should balance against the record of sales, any discrepancies will have to be rebalanced and paid by the branch, from the tips or maybe from the wage of the person responsible. § Managers are responsible for securing the cash in the safe at the branch. § Finally, managers are responsible for locking up the establishment, checking that ovens, grills, and lights are off, and switching on alarm systems. Note: Managers are expected to do a walk-in check whenever entering the branch and walk-out check when exiting the branch to make sure that everything is in order at all times. Package : § Salary 15.88 per hour § Job Type Full Time, Permanent. § Free staff Food § Staff Discounts on food & drinks § Training courses § Pension Scheme Paid Holidays