50 Best front desk receptionist Jobs in London (May 2025)

Are you the kind of person who lights up a room just by being in it? Do you love helping people, staying organised, and making sure everything runs smoothly? If yes - you might be exactly who we’re looking for! We’re Amplify Guest Services, and we make first impressions unforgettable. From the moment someone walks through the door, we’re there to welcome, support, and create experiences that make people say, “Wow.” What’s the Gig? As a Reception & Bookings Host, you’ll be the heartbeat of the front desk- the friendly face people see first, the calm in the chaos, and the go-to for all things guest-related. Your days will be filled with: - Smiling, greeting, and making visitors feel right at home. - Juggling meeting room bookings like a pro. - Keeping phones, inboxes, and requests in check. - Spotting the little details that make a big difference. - Teaming up with awesome people to make the magic happen. - Bringing energy, ideas, and a can-do attitude every single day. Who You Are: You love connecting with people and making them feel special. You’re super organised and handle busy days with grace. You know your way around Microsoft Office and booking systems. You’re all about teamwork, good vibes, and positive energy. You’ve got experience in hospitality, reception, or customer service (bonus points!). You care about the little things - the polish, the details, the extra touches. Why You’ll Love It Here: We don’t just talk about people-first - we live it. We support our team with real benefits and an environment where your personality, ideas, and effort matter: Private medical insurance Wellness & rewards with YuLife (yes, perks from day one!) Pension plan + life assurance Recommend a Friend bonuses Real growth opportunities A supportive, inclusive culture where everyone’s welcome Let’s Do This! Ready to bring your energy, smile, and service game to the front desk? Send over your CV and a quick message - no formal cover letter needed, just a little glimpse of your personality!

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SMR Facilities Management

Job Summary: We are seeking a friendly, professional, and well-organized Hotel Receptionist to join the front desk team in one of our client hotels. As the first point of contact for guests, you will play a crucial role in delivering excellent customer service and ensuring a smooth check-in and check-out experience. The ideal candidate is personable, efficient, and thrives in a fast-paced hospitality environment. Requirements: High school diploma or equivalent; additional hospitality training is a plus. Previous experience in customer service or as a receptionist preferred. Proficiency in hotel management software (e.g., Opera, Muse, PMS, ONQ, Emma) is a plus. Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Ability to remain calm and professional under pressure. Flexibility to work various shifts, including evenings, weekends, and holidays. Working Conditions: Front desk shifts may involve standing for extended periods (7-3.30 and 2.30-11) Work hours may vary depending on hotel needs (shift-based, including weekends and holidays). Uniform or dress code adherence required. Pay: £12.21 per hour Expected hours: 20 – 40 per week

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Queens Park Premier London Hyde Park Hotel

About Us: Signature Hotels is known for exceptional guest experiences and world-class hospitality. We are currently seeking a Front Office Receptionist to be the welcoming face of our hotel and ensure every guest receives a warm and professional arrival. Job Description: As a Front Office Receptionist, you will be the first point of contact for guests. Your primary responsibilities include providing outstanding customer service, managing reservations, and handling guest check-ins and check-outs efficiently. Responsibilities: • Greet guests with a warm, friendly demeanor and ensure smooth check-in/check-out processes • Manage room bookings, modifications, and cancellations using the hotel’s reservation system • Answer incoming calls and handle guest inquiries professionally • Coordinate with housekeeping and other departments to meet guest needs • Handle payments, issue room keys, and maintain accurate records • Assist with concierge services including local directions, transportation, and recommendations Requirements: • Previous experience in hotel front desk or hospitality roles preferred • Exceptional communication and interpersonal skills • Ability to multitask in a fast-paced environment • Familiarity with hotel management software (e.g., Opera Cloud, etc.) is a plus but not necessary as training will be provided. • High level of professionalism, grooming, and customer service orientation • High school diploma or equivalent; hospitality training or degree is a bonus What We Offer: • Competitive salary • Training and career development opportunities • A vibrant, team-oriented work culture

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The Wanderlust Network

Front Desk Receptionist

Please note: This is a temporary work placement in California, United States via the J-1 Visa Program. Please ensure you understand what this is before applying. Eligibility listed below. Job Title: Front Desk Intern/Trainee (Paid Intern/Traineeship) Location: Santa Cruz, CA Program Duration: 12/18 months Position Overview: Join our team as a Front Desk Intern at a luxurious 5-star hotel in Santa Cruz, California. This J-1 Visa internship offers a unique opportunity for both students and working professionals to gain hands-on experience in high-end hospitality. As a Front Desk Intern, you will play an essential role in guest services, from handling check-ins and check-outs to managing reservations and addressing guest inquiries. You will work in a dynamic, fast-paced environment where you'll learn the ins and outs of luxury hotel operations and provide world-class service to a diverse range of guests. This position is ideal for anyone looking to advance their career in hospitality or gain valuable experience in a prestigious hotel setting. Key Responsibilities: - Assist with guest check-ins and check-outs in a professional and welcoming manner - Manage reservations, cancellations, and guest requests efficiently - Provide guests with information about hotel services, amenities, and local attractions - Address guest inquiries and resolve any concerns to ensure an exceptional stay - Collaborate with other hotel departments to maintain seamless guest experiences and operations Requirements: - 5+ years of related work experience or - Currently enrolled in a post-secondary academic institution outside the U.S. or - Have graduated within 12 months of the program start date - Must have strong communication skills, fluent in English - Previous experience in customer service or hospitality is a plus - Must be adaptable, resourceful, and service-oriented Additional Information: Housing: Available Visa: J-1 Visa required for eligibility, we can arrange this for you. Important Note: Please ensure you understand the J-1 Visa program before applying.

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