Front desk receptionist jobs in LondonCreate job alerts

Dental clinic front desk/dental nurse role open for Lithuanian speakers only, as clients mostly Lithuanians. Please do not aplly if you dont speak Lithuanian. Front desk experience required

Draw up client bookings for tables and ensure that tables are set before clients’ arrival Manage the front desk by receiving incoming calls, greeting and attending to customers Inform guests about the availability of tables and direct them to the tables Keep records of guests who visit the restaurant Assist customers with answers to queries, and proffer solutions to issues within your capacity Collaborate with other restaurant staff and the management to ensure that customer complaints are properly attended to in a timely manner Check restaurant’s emails and respond to them accordingly; draw the attention of management to certain mails when necessary Communicate with other staff, such as dinners, informing them of clients’ bookings, needs and complaints.

About Us: We are a leading skin aesthetics and wellbeing clinic, dedicated to providing exceptional customer care and advanced aesthetic treatments to enhance confidence and wellbeing. As we expand to new locations, we are seeking a warm, professional, and experienced Receptionist to join our dynamic team and become a part of our exciting growth journey. Position Overview: The Receptionist will be the first point of contact for clients, ensuring a seamless and welcoming experience from the moment they walk in. This role is ideal for someone with a passion for the beauty and wellness industry, who understands the importance of customer service and has the ability to manage a busy, client-centered front desk. Key Responsibilities: Greet and welcome clients, providing an outstanding first impression. Manage appointment bookings, both over the phone and via our online booking system. Assist with client inquiries regarding treatments, products, and services. Maintain a clean and organized reception area, ensuring a calming and professional atmosphere. Process payments and manage the daily cash flow accurately. Handle administrative tasks such as answering phone calls, emails, and handling mail. Support the clinical team in ensuring all client records and information are accurately updated. Qualifications and Experience: Previous experience as a receptionist or in a customer-facing role, ideally within the beauty, aesthetics, or wellness industry. Strong organizational skills with a high level of attention to detail. Excellent communication and interpersonal skills. Familiarity with booking and scheduling software. Ability to handle a fast-paced environment with a calm, positive attitude. Passion for the beauty and wellness industry and a commitment to providing exceptional client service. What We Offer: Competitive salary based on experience. Opportunity to grow within a fast-expanding clinic. Training and development to enhance your knowledge of aesthetics and wellbeing treatments. Discounts on clinic services and products. A supportive and friendly team environment. If you’re enthusiastic about delivering top-notch customer service in a luxury beauty and wellness setting, we’d love to hear from you!

About the job Company Description We are looking for an Assistant Front Office Manager to join us at The Hoxton, Shoreditch. The Hoxton, Shoreditch – our first hotel – found its home in a former car park, and just like the neighbourhood, has evolved over the years into a fixture of the East London scene. Shoreditch has become one of the most happening areas of London, and we’re bang in the middle of it, with 210 bedrooms, the Apartment, and two in-house restaurants – Hoxton Grill and Llama Inn. Job Description What you’ll do… Support the running of our day to day Front Office, leading and inspiring our receptionists to create a memorable, effortless Hox experience for our guests – from when they arrive, over the course of their stay and until they get their bill and head off again Be the eyes and ears for the Front Office by leading by example; coaching and developing the team to make them feel empowered and supported, confident in providing top experiences for our guests and comfortable turning to you with questions. Supporting the Duty Managers and working closely with the Hoxton teams in setting selling strategies and ensuring maximum occupancy. Supporting and deputising for the Front Office Manager in Head of Department tasks, particularly during their absence Contribute to our success as a business, by making sure the right rates are being used, managing overbooking levels and working with the team to make sure we have a full and happy house Making sure everything is running smoothly and looking sharp, working with the team to find solutions to any hick-ups And everything else in between from compliance to departmental budgeting to relationship building with the wider heads of department and Hoxton team’s. Qualifications What we’re looking for… Most important is that you know how to provide a great and memorable guest experience – whether it’s for someone staying with us or just stepping in for a drink or a bite to eat. Previous experience in hospitality in a Duty Manager or Assistant Front Office Manager role is an advantage but not a must. Passionate about team development and a demonstrated experience in coaching and developing your team. You’ve got plenty of experience dealing with different types of requests successfully. If you’re familiar with Opera or similar front desk operating system and understand GDS that would be a big advantage Individuals. You’re looking for a place where you can be you; no clones in suits here. Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night. You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience. You’re not precious. We leave our egos at the door and help get stuff done. You’re up for doing things differently and trying (almost) everything once. If we got stuck in a lift together we’d have a good time and share a few laughs. You want to be part of a team that works hard, supports each other and has fun along the way. Additional Information What’s in it for you… Competitive salary 28 days holiday (including bank holidays), pension, eligibility to take part in the company discretionary bonus scheme and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing. It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders. Treat yourself once in a while with lots of retail & hospitality perks through our partners. Enjoy a free night at The Hoxton and a meal for two when you first start with us. Goes without saying, but we’ll feed you during your shift. Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!) Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones! Lots of opportunity to progress and switch it up as part of a global family of brands. Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work. Extra time off to volunteer with one of our partner charities. Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! Enhanced family leave for when you’re expanding your family. An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Department: Reception The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.

(Portuguese Speaker Required) We are looking for a dedicated Part-Time Phlebotomist to join our multicultural team. In addition to performing blood collections, you will be responsible for assisting patients at the front desk as a receptionist when there is no phlebotomy demand. We seek a professional who values welcoming service and is willing to contribute to a friendly and inclusive environment. Responsibilities: - Perform phlebotomy with precision and professionalism. - Maintain a clean and organized collection area. - Greet patients, perform check-ins, and assist with general inquiries. - Manage scheduling and organize patient documentation. - Communicate effectively with the clinical team to ensure quality service. - Answer phone calls and handle patient inquiries Requirements: - Certification in Phlebotomy and previous experience in the field. - Receptionist experience is a plus. - Strong communication and customer service skills. - Ability to work in a multicultural environment with patients from diverse backgrounds. - Portuguese and English proficiency.