Restaurant Floor Manager
7 days ago
London
Hiring Restaurant Floor Manager Join Our Team and Deliver Exceptional Guest Experiences We are looking for a confident, proactive, and guest-focused Restaurant Floor Manager to lead our front-of-house team and ensure smooth, efficient, and high-quality service throughout every shift. The ideal candidate will have strong leadership skills, excellent attention to detail, and a passion for hospitality, ensuring that every guest feels welcomed, valued, and well looked after. Key Responsibilities • Floor Management: Take full responsibility for the restaurant floor during shifts, ensuring smooth operations and effective coordination of the front-of-house team., • Team Leadership & Performance: Lead, motivate, and support the team to maintain high performance, teamwork, and productivity throughout service., • Guest Satisfaction: Ensure every guest receives attentive, professional, and personalized service, promptly addressing feedback or concerns., • Greeting & Welcome: Ensure all guests are warmly welcomed, professionally greeted, and seated in a timely and organized manner., • Table Maintenance: Maintain excellent table presentation, cleanliness, and readiness, ensuring tables are reset promptly and consistently to the required standards., • Sequence of Service: Ensure the correct sequence of service is followed at all times, from the initial welcome and order taking through to food delivery, check-backs, and farewell., • Service Standards: Uphold and consistently reinforce restaurant service standards, ensuring attention to detail and a high level of professionalism across the team., • Shift Coordination: Monitor the pace of service, manage table flow, coordinate team sections, and ensure efficient communication between front of house and kitchen., • Problem Solving: Handle service challenges and guest complaints professionally, taking ownership and ensuring effective resolutions., • Standards & Presentation: Maintain high standards of cleanliness, organization, ambience, and overall restaurant presentation throughout the shift. The Ideal Candidate • Previous experience in a restaurant supervisory or floor management role., • Strong leadership and team management skills., • Excellent communication and interpersonal abilities., • A genuine passion for hospitality and guest satisfaction., • A good understanding of restaurant service procedures and standards., • The ability to remain calm, organized, and decisive in a fast-paced environment., • A proactive approach, strong attention to detail, and a hands-on attitude. What We’re Looking For Someone who leads by example, takes ownership of the floor, supports the team, and ensures that every service runs smoothly while delivering an outstanding guest experience. If you are passionate about hospitality, take pride in service excellence, and have the leadership skills to bring out the best in a team, we would love to hear from you. Position: Restaurant Floor Manager Location: Mayfair Salary: 40,000.00 + Tips Working Hours: 48 How to Apply: Send cv