Front of house waitress waiter jobs in London - Page 4Create job alerts

we are a Caribbean themed bar restaurant in Camden looking for part time floor staff to start immediately must have some experience . evening work only . Thursday - sunday . Flexible hours

Job Vacancy – Waitress & Chef (Ilford, East London) We are an Asian restaurant in Ilford looking for: Waitress Chef (experience in Asian/Desi cuisine preferred) Requirements: Previous experience in restaurant/hospitality preferred but not essential Urdu / Hindi language preferred (to communicate with team and customers) Friendly, reliable, and hardworking Location: Ilford, East London Hours: Full-time / Part-time positions available Salary: Competitive – discussed at interview

We need a shisha maker in our team. Please get in contact if you have experience Thanks!

We are looking for a passionate, dedicated, and service-oriented Waiter/Waitress to join the team at the award-winning restaurant Perception Bar in the W London hotel. Would you like a job that gives you… • Discounted accommodation in over 9,000 hotels all over the world. Yes, 9,000!, • £5 breakfast when staying in any of our European hotels, • Discounted food & drink in all our restaurants and bars, • Discounts for your friends and family, • Wellness and mental health programmes, • Flexible scheduling, • World class training and development, including leadership development and WSET, • Unlimited career opportunities (internationally and locally), • Specially curated discounts in thousands of shops …and much more As a Waiter/Waitress you will: • Love an early start to the day, • Thrive off a busy service, • Take charge of a section in the restaurant: taking orders, making recommendations and processing payments, • Have an in-depth knowledge of food, drink and allergens, • Communicate clearly with management and the kitchen, • Take responsibility for ensuring a seamless guest experience …to name a few!

The Role We’re on the lookout for a charismatic and energetic Front of House team member to join Made in Puglia, our vibrant spot inside Tooting Broadway Market. This is an ideal opportunity for someone who’s eager to learn, grow, and become an integral part of a close-knit team. If you love connecting with people and are passionate about delivering top-tier service — we want to hear from you! Key Responsibilities - Provide warm, memorable service to every guest. - Keep the bar and waitress stations clean, organised and guest ready. - Take orders accurately, prepare drinks to standard and handle payments confidently. - Assist the kitchen with packing and managing Deliveroo orders. - Demonstrate strong knowledge of our menu and represent the Made in Puglia brand. - Support the management team by handling guest feedback professionally. What We’re Looking For - Previous front of house experience is a plus, but not essential — we value the right attitude above all. - A confident communicator with a friendly, engaging personality. - A team player with a can-do, hands-on approach. - Someone who pays attention to detail and strives for excellence in everything they do. - A genuine love for food, drinks, and great hospitality. - Flexible availability, including evenings and weekends. (Must be available to work Tuesdays, Fridays & Saturdays) Why Join Us? - Be part of a growing, independent business with opportunities to develop and progress. - Competitive pay including service charge and tips. - Delicious staff meals on shift. - Staff discounts for you, your family & friends. WE ARE CURRENTLY OFFERING 28-35 HOURS A WEEK.

We are Italian Pizzeria looking for some one to work in front of the house . (Italian Speaker prefered ) All candidates welcome Experienced very important , good skills on costumer service , fast etc Full time

Kerkesë për Punë: Kamariere Ne po kërkojmë kamariere të përkushtuar dhe të shkathët . Kërkesat: • Të jesh e shkathtë dhe fleksible në punë., • Të kesh njohuri edhe mbi kuzhinën, pasi do të ndihmosh edhe aty kur është e nevojshme. Nëse mendon se ke kualifikimet e duhur dhe dëshiron të bëhesh pjesë e ekipit tonë, të lutem na kontakto

We are a local fish and chip restaurant and take away in Southgate north London . We require experienced staff to work in the takeaway counter and the restaurant . We need part time and full time but you must be available weekends and you must be available Fridays and Saturdays evenings.

Friendly and experienced waiting staff needed in a fast paced city brasserie, Monday to Friday.

Baccalà is an Italian Seafood Restaurant and Wine Bar, built on passion for hospitality and service. If you are passionate about food and wine, and your core is hospitality, this is a great place for you. The place is vibrant, energetic, and offers great opportunities for development and career. If you have communication skills and you love to interact with guests to deliver great service, please apply now!

Serious food & drink brought to you by playful people. • Looking for a FULL TIME WAITER who can properly boss a section. (40 TO 48 HRS PER WEEK), • GOOD FOOD GUIDE 100 BEST LOCAL RESTAURANTS, UK 2025, • OBSERVER FOOD RUNNER UP: BEST RESTAURANT, UK 2022, • We are a proudly independent restaurant based in Putney, South West London who are looking for a FULL TIME WAITER to join Alex and his brigade on the floor. You must have relevant experience working in solid independent restaurants., • THE GOOD BITS - Great team, a lot of whom have worked at the restaurant since opening in 2017. No conveyer belt of people coming and going. Flexible working pattern so every weekend off request isn't a no! Closed Sunday evenings because it's the worst shift in the world and we like to go to the pub like normal people too. Closed over Christmas. No silly early starts or silly late finishes. Cracking staff brekkie & staff lunch. Proper knees up every 3 months. Staff trips to distilleries & vineyards., • If this sounds like a bit of you then do get in touch. Craig & The Home Team

Oita, Japanese Restaurant in Wood Green is searching for a quick and professional Waitress/Waiter to join our team, ensuring each guest is welcomed warmly, whilst making their time with us a memorable one by providing our guests with the finest food and beverages, accompanied by, friendly, efficient and flawless service throughout their experience. Part time and full time position available including weekends. Experienced candidates only, minimum 2 years. Awards: -£12.21/h + £2-3 per hour service charge + tips -holiday pay -30% Discount on food when dining with friends or family -Meals on Duty -Job training and excellent internal growth opportunities -30% Discount at Green Rooms Hotel Skills required: -Experienced in a fast-paced and high-volume restaurants -Fast learner with ability to work fast and efficiency -Has the attention to details -Has the ability to maintain set processes and standards -Professional with to can-do attitude -Teamplayer

We are looking for an experienced and enthusiastic Front of House team member to join our team on a part-time basis. You will be the face of our restaurant, ensuring every guest receives a friendly, professional, and memorable experience from the moment they walk through the door. Key Responsibilities: Greet and welcome customers in a friendly and professional manner Take orders accurately Serve food and beverages to tables Clear and clean tables promptly Answer incoming phone calls and handle takeaway orders or reservations Assist with general cleanliness and organisation of the front of house area Requirements: Previous experience in a front of house, customer service, or hospitality role (essential) Excellent communication skills and fluent spoken English Friendly, reliable, and customer-focused attitude Ability to work well in a fast-paced environment Must have legal right to work in the UK Availability to work evenings and weekends is essential Opening Hours Monday: Closed Tuesday – Thursday: 16:00 – 22:30 Friday – Saturday: 13:00 – 22:30 Sunday: 13:00 – 22:00

OMA is driven by a passion for showcasing the best of British produce. We work with the most inspiring, sustainability-driven suppliers throughout every aspect of our restaurant. We are proud to be an independent business grounded in a purely hospitality background, and we've had a brilliant first year - being awarded a first star and Opening of the Year 2025 [ Great Britain and Northern Ireland ] by Michelin, and ranked sixth at the National Restaurant Awards 2025. OMA + AGORA opened last year in the heart of London’s thriving Borough Market. Two restaurants in one building, where OMA is inspired by the fishing villages and shores of the Greek isles and further Levant, and AGORA is inspired by the energy of Athens’s markets and streets. It is the latest project by dcco. [ SMOKESTAK, manteca ]. About the role. We are on the lookout for an enthusiastic & experienced waiter to join our team. The ideal candidate will have a natural warmth for people and feed off the adrenalin of a busy service. While experience in a similar role is preferred, there is always opportunity for those who represent true hospitality. We are proud to have a very diverse team and celebrate individuality – we just ask to be yourself. OMA is as dynamic as it is fast paced, ideal for those who thrive on bustling environments. Responsibilities. • Represent our restaurant with pride and professionalism., • Be a warm and welcoming to all guests., • Facilitate a memorable dining experience for all guests., • Be a supportive team member for wider floor and kitchen teams., • Support with the upkeep of the restaurant aesthetics, and through routine tasks on site both in and out of service., • Be an ambassador of our brand through exceptional food and wine knowledge, and a genuine enthusiasm to share this with our guests. Requirements. Prior experience in a similar setting desirable but not essential. We offer. • £1,000 every annual employment anniversary, • Monthly bonuses for top performers, • 50% staff discount on meals at each of our restaurants., • Cycle-to-work scheme, • Cost price wine through our suppliers., • International trips for top performers., • In-house training dedicated to your personal development., • Staff trip programme to meet farms, fish markets and vineyards., • We offer qualifications, including, WSET, health and safety, food training., • Company donations to charities our staff feel are close to home.

For Part time and full time only experienced Waiter/Waitress please open time 08.00 closing time 17.00 cafe and restaurant

Experience

Caffe concerto is urgently looking for waiters/waitresses & baristas to join in our traditional restaurants in central London. As a waiter/waitress, you’ll discover how to use your charm and attention to detail to deliver the guest experience. Working in our restaurant you will ensure that your guests are comfortable by providing a seamless service with a personal touch through breakfast, lunch, afternoon tea, dinner. In return, our waiter/waitress will receive an industry-leading pay package of up to 37K per year this includes your basic pay and service charge based on a 48 hours 6 days work per week Rota. incredible opportunity for career progression and the training to make sure you succeed and grow while you are working with us. extra benefits of work with us: • 50% staff discounts in all our venues even on your days off for you and up to 3 more members of your family., • flexible time table., • annual 28 days paid holidays., • learning and development opportunities, • Positive attitude, • Experience is required., • Must have the stamina to work full time and flexible busy shifts., • Possess basic math skills and have the ability to operate a cash register, • Be able to communicate and understand the English language(s) with our customers, • Enjoy working around customers.

Previously the London College of Music's concert hall, Sucre's grand dining room is a stunning setting where we provide guests with a combination of traditional Latin American open fire cooking, specially curated playlists showcasing musicians from around the world and a unique and engaging wine list. Along with excellent service, we strive to provide every guest with an unforgettable experience. We are currently looking for an enthusiastic candidate to join our team as a Waiter/Waitress. The ideal candidate will: -Have an excellent work ethic and attitude -Have the passion and desire to make every guest smile -Be dedicated to creating memorable guest experiences -Have previous experience in a similar role Perks include - -Discount at all the restaurants within our group -Staff meals on shift -Thorough training in all departments -Exciting incentives -Progression opportunities and a great work environment

We are currently looking for a friendly, professional, and experienced waitress who is fluent in Greek to join our team in London on a full-time basis. Requirements: Previous experience in a similar role Fluent in Greek (spoken) Excellent customer service and communication skills Ability to work well under pressure in a fast-paced environment Positive attitude and team spirit What We Offer: Full-time position based in London Supportive and welcoming team environment Opportunities for growth and development within the company If you're passionate about hospitality and enjoy delivering great service, we’d love to hear from you!

Muro Italian £ 12.21 - £ 16.50 p/a which includes SERVICE CHARGE AND TIPS. Italian Cousin Virtually 1 minute from Paddington Station We are looking for passionate, dedicated professional and experienced waiting staff. To Greet and meet guests. To have good communication, order taking skills and good customer skills. To provide excellent customer service to guests. To respect the Allergen standards laid out by the law. You will be opening and closing the floor. Keep workspace clean and organised. Follow all relevant Health and Safety regulations and policies. Ability to work in a fast-paced environment and handle busy periods with grace. Weekend availability is required. At least 1 year experience. Contract You will receive a competitive salary £ 12.21 - £ 16.50 p/a which includes SERVICE CHARGE AND TIPS. Up to 50% off dining in all our restaurants. All applicants must have a valid visa and be eligible to work in the UK. Muro Italian

Providing a quick, friendly, and professional service always. -Be comfortable in a fast-paced environment. -Have a strong #OneTeam (one of core values!) work ethic and drive to help others. -Ensure orders are taken promptly and queries dealt with. -Share your knowledge and recommendations of the menu to our guests.

Maison Francois- St James Waiter Full time £16.21 What we offer: • Referral scheme – up to £700 each new employee you refer (T&C’s apply), • Supplier trips to visit our supply chain and see the wonderful farms our food comes from, and the vineyards our wine is from., • Extra holiday day on your birthday after 2 years of service, • £150 voucher to dine at Café/Maison François after each completed year of service, • Staff discount 35% of the total bill (after probation period), • Counselling services and 24 hour in moment support, • Family Care, support with childcare, eldercare and pet care, • Access to the GP Surgery Web App 24/7, 365 days, • Legal assistance helpline, • Summer and winter staff party with fine drinks, food, games and lots of FUN!, • Employee of Month - £50 voucher Who you will be: • Previous experience as a waiter within a high-volume restaurant, • Ability to work under pressure and as part of a team, • Keen attention to detail in maintaining the highest levels of service, • Passionate about people, food and beverage Who we are: From dawn to dusk, and all through the night, our teams are working hard to ensure every one of our guests can enjoy the best experience of Maison François possible. The bustle of the morning preparations, the stoves lit and ovens roaring, the pastry chefs crafting elaborate concoctions, coffee brewing, waiters twirling, phones ringing, chefs searing and grilling, trolleys wheeling, fresh produce landing, wine pouring, and customers arriving from left and right, in a theatre of the senses and delight. A modern approach, with a nod to the past.

We are seeking a friendly and efficient Waitress to join our team. The ideal candidate will provide excellent customer service, take orders, serve food and beverages, and ensure a pleasant dining experience for guests. The Waitress should have strong communication skills, a positive attitude, and the ability to work in a fast-paced environment. Key Responsibilities: Greet and seat customers in a friendly and professional manner. Present menus, answer questions, and make recommendations on food and beverages. Take accurate food and drink orders and relay them to the kitchen and bar staff. Serve food and beverages promptly and efficiently. Check in with customers to ensure satisfaction and address any concerns. Process payments and handle cash or card transactions. Maintain cleanliness and organization of tables, dining areas, and service stations. Follow all health and safety regulations. Assist in setting up and closing down the restaurant as needed. Requirements: Previous experience as a Waitress or in a customer service role preferred. Strong communication and interpersonal skills. Ability to work well under pressure in a fast-paced environment. Excellent multitasking and time management abilities. Basic math skills for handling payments. Flexibility to work evenings, weekends, and holidays. A positive attitude and a team-oriented mindset. Benefits: Competitive salary plus tips. Employee discounts.

Overview We are seeking a professional and service-driven Room Service Waiter/Waitress to join our busy Food & Beverage team. This is a guest-facing role where attention to detail, discretion, and efficiency are key. You will provide a seamless in-room dining experience, from taking orders through to delivering food and beverages, ensuring that every guest enjoys five-star service in the comfort of their room. Key Responsibilities • Deliver an exceptional in-room dining service with warmth, efficiency, and professionalism., • Take guest food and beverage orders accurately and confidently via phone or in person., • Set trays and trolleys to the hotel’s presentation standards, ensuring food and drinks are delivered promptly and with elegance., • Provide knowledgeable recommendations on menu items, including dietary options., • Anticipate guest needs and respond quickly to requests, maintaining a discreet and professional manner., • Liaise closely with the kitchen and F&B teams to ensure smooth and efficient service., • Clear trays and trolleys from guest rooms and corridors promptly, ensuring cleanliness at all times., • Ensure all guest amenities are deliveries as required., • Handle guest concerns or complaints professionally, ensuring swift resolution., • Adhere to health, safety, and hygiene standards, as well as all departmental SOPs. Skills & Experience Required • Previous experience in Food & Beverage, ideally within a hotel environment., • A genuine passion for hospitality and guest service., • Excellent communication and interpersonal skills., • Strong attention to detail with a focus on presentation and standards., • Ability to manage multiple tasks and deliver under pressure in a fast-paced environment., • A positive, proactive, and team-focused attitude., • Flexibility to work shifts, including early mornings, late evenings, weekends, and bank holidays. What We Offer • Competitive hourly pay (£12.21 ph.) plus service charge opportunities., • Meals on duty and uniform provided., • Colleague discounts across the hotel and wider IHG group., • Great opportunities for training, development, and career progression., • Be part of a professional and supportive Food & Beverage team in a central London hotel.

Exceptional customer service , eye for details, positive attitude, food and beverage overall knowledge, team worker, to do attitude, time keeper

We are a small family restaurant looking for someone part time with the opportunity to take on extra hours Key Responsibilities: Greet guests warmly and guide them to their tables Present menus, answer questions about menu items, and make recommendations when asked Take accurate food and drink orders and relay them to the kitchen Serve food and beverages in a timely and courteous manner Check in with guests to ensure satisfaction and address any issues promptly Handle payments and operate the till (cash and card transactions) Clear and reset tables efficiently between guests Assist with light cleaning and closing duties as needed Support team members and help maintain a positive and cooperative work environment

FOH/Waitering staff required for a busy dessert restaurant in Central London/Baker Street. Please only apply if you meet the job criteria: • 24 hours/week across Mon to Sun, • Working hours: 6pm - midnight, • £10p/h + variable service, • Immediate start available, • Must be suited to working in a fast paced environment with a keen focus on excellent customer service

We are looking for a Waiter / Waitress to join the team as part of Cipriani Family Full Time Waiter / Waitress (48 hours a week) Job Overview: We are looking for a dedicated and enthusiastic Commis Waiter to join our team. The Commis Waiter will support the front-of-house team by ensuring that tables are set, food is delivered promptly, and guests have a seamless dining experience. This role is ideal for someone who is passionate about hospitality and eager to learn the ropes in a fast-paced restaurant environment. Key Responsibilities: Assist in setting up and clearing tables, ensuring that all settings are clean and tidy. Support the waiting staff by delivering food and beverages to guests in a timely and professional manner. Refill water glasses and provide bread or other accompaniments as needed. Ensure that all service areas are kept clean, organized, and stocked with necessary supplies. Assist with the polishing of cutlery, glassware, and crockery. Respond to guest requests and communicate them effectively to the waiting staff or kitchen team. Assist in maintaining cleanliness and orderliness in the dining area throughout service. Provide general support to the front-of-house team as required, ensuring the smooth operation of service. Adhere to all health, safety, and hygiene standards, ensuring a safe environment for both guests and staff. Qualifications: Previous experience in a restaurant or hospitality role is preferred but not required. Strong communication and interpersonal skills. Ability to work effectively as part of a team in a fast-paced environment. High attention to detail and a commitment to providing excellent customer service. Physically fit and able to carry out tasks that require standing for long periods and lifting items as needed. A positive attitude, willingness to learn, and adaptability to new tasks. Availability to work flexible hours, including evenings, weekends, and holidays. Benefits: Competitive hourly wage. Opportunities for career development and progression within the company. A supportive and friendly working environment. Apply today and join us as a Waiter / Waitress. Cipriani Restaurant is one of the most popular and successful Restaurant in Central London. Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position.

Require a enthusiastic, energetic & customer driven waitress or waiter, to work within our restaurant & Shisha lounge. Duties including customer service, making desserts, coffees and milkshakes. Full training provide, 5pm till 1.30am full and part time available

Ukai is a modern Japanese Restaurant, based in Notting Hill, serving contemporary Japanese cuisine boasting a lively Robata grill and creative Sushi. Since the quality of our service is crucial to success the right applicant must have previous experience in a high-end and fast-pace environment. Responsibilities include: Greeting guests upon entrance Setting up dining tables and preparing the correct Mise en place Assist guests regarding questions about Food & Beverage, as well as up-selling our House Specialities. Taking Food & Drinks orders and notify the management/kitchen for allergies and other Dietary requirements Deliver food to guests in a timely manner and attend to the needs of guests throughout the dining process Skills necessary: Excellent verbal communication skills General maths skills Great customer service and conflict-resolution skills, and a commitment to professionalism Ability to work on your feet for hours at a time Excellent teamwork ability Adept knowledge regarding the 14 allergens Working with us offers you a superb range of benefits including: Cash & Card tips Paid Holidays Weekly/Monthly Cash incentives 1-to-1 Speciality Training for specific areas regarding Food & Beverage

Welcome to Sachi, you all. We're a newly opened Greek restaurant with good vibes and so we're looking for a person with passion, the vibes and who knows how to cook no matter the number of years of the experience. If you are up for joining a good team on a beautiful journey to bring the flavours of Santorini to London!

looking for Waiter / Waitress

Join Our Team as Waiting Staff! We’re hiring both part-time and full-time waiting staff to join the team at Babylon 76-78. Location: Babylon 76-78, SW20 0AX If you’re friendly, hardworking, and passionate about delivering great customer service, we’d love to hear from you! Apply now to be part of our dynamic team!

Job Title: Waitress/Waiter Job Summary: We are seeking a friendly, attentive, and customer-focused Waitress to join our team. The ideal candidate will provide excellent service to guests, ensure a welcoming dining experience, and maintain a clean and organized environment. Key Responsibilities: Greet and seat customers in a warm and professional manner. Present menus and provide detailed information when asked. Take food and beverage orders accurately and promptly. Serve food and drinks efficiently while ensuring customer satisfaction. Check on customers regularly and handle requests or concerns with professionalism. Process payments (cash, credit, or POS system) and issue receipts. Maintain cleanliness of tables, dining area, and service stations. Follow health, safety, and sanitation guidelines. Work closely with kitchen staff and other team members to ensure smooth service. Requirements: Previous experience as a waitress, server, or in customer service (preferred but not always required). Strong communication and interpersonal skills. Ability to multitask and remain calm under pressure. Good memory and attention to detail. Professional appearance and positive attitude. Willingness to work flexible shifts, including evenings, weekends, and holidays. Compensation & Benefits: Competitive hourly wage + tips Staff meals provided

This is a part-time position working 5 to 6 evenings per week. Its essential the candidate lives near the restaurant as the shifts are 3 to 4 hours per day. The candidate needs to be confident and charismatic and a quick learner.

Provide customers with friendly and polite service. Take food and wine orders. Serve wine. Answer the phone when necessary.

Job description Waiter/Waitress *Full support of the restaurant daily operation (service table, cashier, cleaning etc.) *Fulfil customer needs at all time *Serve and making sure customer is satisfied at all times This candidate should possess the following; *Possess a strong will in mind and able to handle high level of stress *Able to handle with fast pace of work *Possess of prior experience working in a restaurant for maximum 3 years. *Able to communicate clearly and able to work in a team. *Candidates have to over 18. *Right to work in the UK. Welfare and Wages** Free meal during the shift and discount on Supermarket products. Also, you can get additional discount on beauty salon and beauty products in our sister company. So if you are looking for a new and exciting opportunity as a Retail Assistant then please apply. No experience needed just looking for hard working people. On applying for the role, you will complete an online interview that will take around 20 minutes. Please be prepared to answer the five questions to the best of your ability. Good luck with your application. Job Types: Full-time, Part-time, Temporary, Contract Experience:

Good hospitality

BRAND NEW RESTAURANT FLOOR SPACE/EQUIPMENT Fresh pizza and fresh pasta modern offering concept £13- 14 per hour + cash tips restaurant on one floor 35-40 hours a week 2 days off staff meals included 60 cover venue responsibilities: customer focused team oriented individual to achieve the goals of the business maintaining high standards for service casual, relaxed all day dining brand new refurbishment and fully renovated venue with new equipment position available immediately

We are looking for an assistant waiter and waiter to work in the Stratford area.

Waiter/waitress

Monday to Friday waiter or waitress for a small modern Japanese restaurant in the city

Full time waitress needed for busy restaurant in London Bridge The restaurant serves over 300 covers a day so experience in fast paced restaurants is highly desirable The pay is £14.50 plus excess troncs . There's also performance incentives as well as cash and card tips Hours are around 40-45 a week, mainly straight shifts but full flexibility is needed The restaurant opens from 7am and closes at 11pm, 6 days a week. Sunday is only lunch and dinner and closing at 9pm Who we need • well present and well spoken, • can work well and organised during busy shifts, • reliable, professional and punctual, • experience in similar settings

Role requires to take orders, serve customers, help around .

We are a group of 3 Italian restaurants in Belgravia with an excellent clientele and location. We can provide an attractive/flexible rota of approximately 7 shifts a week (3 lunches, 4 dinners). We provide high quality staff meals and service charge is shared amongst the team. Italian speakers preferable with English language skills.

Join our exceptional team at Bodean's Tower Hill and embark on an exciting career as a passionate front-of-house team member. We seek enthusiastic individuals eager to grow professionally while delivering outstanding customer service. At Bodean's, we strive to create a vibrant and enjoyable work atmosphere. We provide extensive training, staff meals, exclusive discounts, and abundant personal and career development opportunities. Don't miss this incredible opportunity to take the first step towards joining our team. Apply now and kick-start your journey with us!

We are seeking an experienced and enthusiastic Floortender/Waiter to join our team at Big Penny Social and Flukes. In this role, you will be responsible for driving guest experience through the successful management of floor service, ensuring that the dining experience is smooth, pleasant, and meets the Big Penny standards: • Experience in a similar role within hospitality, entertainment, or a similar guest-focused environment, • Strong customer service skills with the ability to create a fun, welcoming, and engaging atmosphere, • A hands-on and proactive approach with the ability to work in a fast-paced every changing environment, • Confidence in handling guest interactions, managing bookings requests, and resolving any issues professionally, • Ability to work flexibly, including evenings, weekends, and peak times, • A passion for hospitality, entertainment, and delivering high-quality experience, • Achieving and maintaining high quality guest feedback scores, • Increase the sales on the floor by using table service/upselling, • Excellent communications skills