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Salary: £47,810 to £54,710 a year Contract: Permanent Working Pattern: Full-time, Flexible working Reference Number: G9914-25-0226 Job summary NHSBSA is leading the Future NHS Workforce Solution Transformation Programme. As a key member of the Future NHS Workforce Solution Transformation Programme, you will have the opportunity to showcase your experience in a wide range of Service Management skills contributing to the development of the Service Management approach for the transformed service. You will possess a strong background in IT Service Management, with a solid understanding of ITiLv4 practices. Your expertise in IT service management, service provision, relationship management and supplier engagement, SLAs/performance management, and the use of management reporting and dashboards will be highly valued. We are seeking a passionate and talented IT Service Manager who can fulfil the outlined requirements. What do we offer? o 27 days leave (increasing with length of service) plus 8 bank holidays o Flexible working (we are happy to discuss options such as compressed hours) o Flexi time o Hybrid working model (we are currently working largely remotely) o Career development o Active wellbeing and inclusion networks o Excellent pension o NHS Car lease scheme o Access to a wide range of benefits and high street discounts! Main duties of the job In this role, the post holder will support a series of dedicated assurance activities within the Future NHS Workforce Solution Transformation Programme with a focus on Change Management assurance, including: • Service design and delivery, including the development of the service management approach and application of IT Service Management., • (ITSM) Change Enablement and Organisational Change Management policies, processes and procedures in accordance with ITiLv4 practices. 1. Oversee the continuous development, transition and day to day operation of associated ITIL service management processes and governance frameworks, engaging with business colleagues, internal/external suppliers and key stakeholders as necessary., 2. Guide the service desk function through the ITSM Operating Model and IT Service Lifecycle in line with ITIL v4, re-shaping service desk practices in the context of customer and user experience, working with internal and external stakeholders to provide a strong value focused direction., 3. Lead the adherence to Service Management policies, processes and procedures, ensuring they are in place for the service desk function and are followed by all Service Providers with non-conformance reported and reviewed;, 4. Oversee the implementation of standards and policies, pro-actively identifying and proposing improvements or enhancements to meet changing needs., 5. Ensure that relevant Service Management policies, processes and procedures are in place for each function and are followed by all Service Providers with non-conformance reported and reviewed;, 6. Proactively engaging in conversations to support the on-going development and maintenance of your own skills and knowledge, including attending relevant Communities of Practice., 7. Working under general direction; planning your own work to achieve agreed objectives, seeking information when unclear, and escalating as appropriate, any issues or conflicting priorities which may impact deadlines., 8. Actively participating and contributing to quality assurance reviews of your work through a variety of approaches such as peer review, learning logs, and engaging in appropriate communities., 10. Line management of staff within multi-disciplinary teams operating within the NHSBSA disciplinary, absence and work performance policies., 11. Enabling the performance of others, including objectives setting fully aligned to departmental and organisational objectives and goals, and the development and motivation of staff to achieve them., 12. Conducting meaningful appraisals and 1-1s, develop and monitor training and personal development plans, setting performance targets and monitoring progress against agreed quality and performance criteria., 13. Advises individuals on career paths and encourages pro-active development of skills and capabilities., 14. Undertake recruitment and selection in line with organisational processes and participate in the implementation and delivery of initiatives to secure suitable resources, increase skills levels and develop talent pools to meet the changing needs of the business landscape., 15. Provide and encourage 360 feedback to support and promote the personal development of teams and individuals., 16. Identify and support opportunities for the team to further develop their skills to meet the changing needs of the business Taking ownership for decision making within own area, seeking support and feedback to develop well thought out solutions and , processes and work as required, and in conjunction with agreed procedures., 18. Responsibility for contributing to budget management processes in accordance with NHSBSAs policies, standing orders, financial regulations and legislative requirements., 19. Contribute to and prepare proposals for change including producing necessary estimates, mandates and business cases within the technology department., 21. Effectively engage and collaborate across multiple disciplines to ensure consistent approaches, methods, standards, and patterns are holistically applied., 22. Identify opportunities, engaging and fostering relationships and partnership working within the organisation, and with third parties, and cross government organisations to identify, influence and deliver value to the organisation; • Delivering continuous improvements to enhance own and business areas; co-ordinating and delivery of work across multiple strands such as continuous improvement, project related work, and operational tasks, escalating issues at appropriate times., • Preparing and executing plans to enable the delivery and management of projects and programmes undertaken by the team. Providing operational direction in the preparation of plans to deliver systems and service across the organisation., • Manage, develop and implement approaches, strategies, standards, practices and policies across the team, ensuring and monitoring the timely delivery of business objectives within budget through the management of projects and programmes., • Challenge and provide feedback to createfunctional and non-functional requirements to ensure the overall needs of the business are met from a Technology perspective as well as adherence to business objectives and alignment with Technology Strategy, • 1.Knowledge of implementing or working under the ITIL V3 framework in particular as part of the Service Operation stage of the lifecycle., • 2.Significant knowledge gained from working in a similar level role in an NHS or associated public sector environment, • 3.A general and broad knowledge of current issues and advances across all service management disciplines, • 4.Experience with implementing, developing and supporting the improvement of Service Management toolsets, • 1.Experience of using project implementation methodologies, • 2.Knowledge of the ITIL V4 framework, • ITIL based service management, • Experience of working within and across ITiL v3 framework and service value chain, including but not limited to:- oIncident Management (including Major Incident Management) oProblem Management oKnowledge Management oService Request Management oService Level Management oChange Management oData, Asset & Configuration Management oContinual Service Improvement (CSI). oLeading and managing staff to deliver organisational goals and objectives. oManaging contracted suppliers against a KPI and service management/improvement framework. Managing Service Reviews and approval of supplier delivered reports. oDelivery of internal Service Management Reports. oMulti-tasking, working across multiple projects, analysing opportunities, defining successful approaches, and proactively solve problems., • On-going Continuous Professional Development., • 1.Exposure to ISO27000, • 2.ITIL based service management, • 3.Experience of all Technology management disciplines, • 4.Experience of working with customers and specialist teams to interpret requirements and provision resources to facilitate customer outcomes, • 1.Degree calibre with relevant in-depth knowledge of the subject matter, • 1.Post Graduate qualification or equivalent, • 2.Relevant Professional Qualifications i.e. BCS Foundation in SIAM

Predominantly working at Jersey General Hospital in St Helier but also at The Enid Quenault Health and Wellbeing Centre (a new healthcare facility) they will line manage assistant general manager and care group administrative staff delivering both inpatient and outpatient services and care. Jersey i

Predominantly working at Jersey General Hospital in St Helier but also at The Enid Quenault Health and Wellbeing Centre (a new healthcare facility) they will line manage assistant general manager and care group administrative staff delivering both inpatient and outpatient services and care. Accounta

We seek a motivated General Service Manager who embodies personal organisation, leadership, and a drive for success. Reporting to the Group Operations Director via our Group Aftersales Manager, you’ll be a key player in our team, contributing to a culture that values people and performance.

The successful General Manager will be responsible for: * the overall accountability and responsibility for the day to day management, co-ordination and control of all activity across the designated contract and affiliated sites * growth including the management of additional independent contr

General Manager to oversee services at a independent boarding school in Dorset.

If you are a proven General Manager with a minimum of 3 years solid, demonstrable and well run P&Ls / love to exceed the guest expectations, and lead from the front with your hands on managerial style, then this could well be the opportunity for you.

Senior General Manager – Leisure Venue.

General Manager in Central London - UK's Leading Gym Brand. We are looking for an outstanding manager.

Proven success as a General Manager or Assistant Manager in hospitality (pubs, bars, or restaurants). Bilingual Pub General Manager – Strasbourg Adventure Awaits! (Relocation Provided).

General Manager / Head of Business Responsibilities As a General Manager / Head of Business your responsibilities will include: Achieve profit and volume objectives against budget Provide leadership & coaching to your dealership team Communicate vision and goals Oversee recruitment and

Designate General Manager/ Assistant General Manager in North London - Leisure Attraction Brand. Opportunity to progress to General Manager in 12 months for successful candidate!. This is a leisure job not to be missed, especially for those of you who are budding future General Managers.

We are looking for a reliable, creative & entrepreneurial General Manager to join and lead our team in our busy restaurant.

General Manager in Central London - UK's Leading Gym Brand. We are looking for an outstanding manager. Your recruiter for this role is Becky Hopkinson, Account Manager at Love Recruitment.

As General Manager you will oversee the entire operation of the hotel, F&B outlets and leisure facilities. Job Title: General Manager – Luxury Historic Hotel - Cambridge. I am currently recruiting a General Manager to join this historic hotel and venue.

As General Manager you will be the heartbeat of the building ensuring every detail from the sparkle of reception to the accuracy of compliance is just right.

As a General Manager in Training, you will embark on a comprehensive 12-week induction program, designed to develop the skills and knowledge you need to become a successful General Manager. Upon successful completion of the 12-week induction program, you will be assessed for your readiness to take o

Nigel Wright Group is proud to continue its exclusive partnership with the Bamburgh Castle Estate in the search for a talented and experienced General Manager to lead operations at the Walled Garden. We are seeking a passionate and commercially minded General Manager to take full responsibility for

Assistant General Manager – Spitalfields – Up to £35,000+Bonus. We are working with a fantastic, growing hospitality group to recruit an enthusiastic and hands-on Assistant General Manager for a small and cosy restaurant/bar in Spitalfields. The venue has a relaxed, welcoming feel and is part o

Operational experience managing the divisional managers in HR, IT, and Finance.

As Assistant General Manager, you'll lead the front of house team, deliver exceptional guest service, and support all aspects of operations — from bookings and floor management to financial targets and compliance. The ideal Assistant General Manager will have proven experience in fine dining (Mich

We seek a motivated General Service Manager who embodies personal organisation, leadership, and a drive for success. Reporting to the Group Operations Director via our Group Aftersales Manager, you’ll be a key player in our team, contributing to a culture that values people and performance.

General Manager wanted for Canary Wharf opening. The General Manager at Crate Wood Wharf has responsibility for the bar and pizzerias operations. As General Manager, you will provide support to the team during shifts, support continuous team training and development, and be responsible for operation

General Manager to oversee services at a independent boarding school in Dorset. Support & mentor managers and wider team, encouraging professional growth and high levels of engagement. This is an opportunity to take on a rewarding general management role in a prestigious setting, with the autonomy t

We are looking for a talented General Manager with a passion for exciting food.

We are actively looking to engage managerial professional across an air, sea and road background with a passion for freight forwarding and aviation shipping for a new role as a Regional Freight General Manager across the Northern and Midlands regions of the United Kingdom. As a Regional Freight Gene

As General Manager, you'll have the freedom to succeed to build a business to be proud of, whilst developing your team and creating a warm welcome for your customers.

This provider is eager to speak to experienced Children’s Home and Area Managers with a good background with Ofsted to hit the ground running, manage the day to day running of the services and support the Managers. As an Operations Manager, you’ll be responsible for the operations of the Homes t

As General Manager you will be the heartbeat of the building ensuring every detail from the sparkle of reception to the accuracy of compliance is just right.

We are looking for a talented General Manager with a passion for exciting food.

General Manager – award winning restaurant. We are currently looking to recruit an experienced Restaurant General Manager who has passion and flair for all things hospitality. As Restaurant General Manager you will lead the team to deliver exceptional service at all times.

To be a part of Virtuos means to be a creator.At Virtuos, we harness the latest technologies to make games better and more immersive.That is why we pride ourselves on constantly pushing the boundaries of.Virtuosi are a team of experts – people who have come together to share their mutual passion f

Every person within our restaurants work together in the aim of ensuring that EVERYONE LEAVES HAPPY, guests and staff, as we enter a period of growth we are looking to meet General Managers located along the South Coast and in London to help us achieve this aim. We are looking for an General Manager

Employee referral bonus for every successful friend referred as a Manager,you willreceive a £1000 reward (if you wor.

As General Manager, you'll have the freedom to succeed by building a business to be proud of, whilst developing your team and creating a warm welcome for your customers. Previous success at General Manager level is desirable; experience in hospitality, retail, or other fast-paced environments is pre

Designate General Manager/ Assistant General Manager in North London - Leisure Attraction Brand. Opportunity to progress to General Manager in 12 months for successful candidate!. This is a leisure job not to be missed, especially for those of you who are budding future General Managers.

We’re recruiting for a Telephone Business Development Manager to join us. Are you a confident communicator with a passion for building strong business relationships? Join our Group Protection Distribution team as a Telephone Account Manager and help us deliver outstanding service and results to ou

General Manager - Award Winning Pub, Bar and Restaurant Group - Quality - London. Urban Pubs, Bars and Restaurants are currently recruiting for a talented and highly skilled General Manager with personality & charisma for our expanding group.

We are seeking an experienced, strategically-minded executive to join our leadership team as General Manager (Strategic Licensing & Entity Portfolio). The role requires the General Manager to be based in the EU or UK, with a focus on building and structuring a core team around this location.

Building Management, Engineering/Maintenance, Facilities Management.Birmingham - England - United Kingdom of Great Britain and Northern Ireland, Cambridge - England - United Kingdom of Great Britain and Northern Ireland, Milton Keynes - England - United Kingdom of Great Britain and Northern Ireland,

Job Title: Social Housing General Manager. Line Manager: Managing Director. To produce weekly summary of the past week for directors/senior managers.

As General Manager, you'll have the freedom to succeed to build a business to be proud of, whilst developing your team and creating a warm welcome for your customers.

A fantastic opportunity for an experienced and people-driven General Manager to join a vibrant casual dining brand in the heart of Bristol. Have proven experience as a General Manager within the hospitality industry. Get notified about new General Manager jobs in.

General Manager – Expanding QSR Concept – £42,500 + Bonus (OTE £50K+). General Manager roles - if you don't apply through us, you.

We are recruiting for a people focused General Manager for The Duchess and Dressmaker in Brentwood Essex. The manager’s accommodation will consist of a well-appointed one bedroomed flat.

This provider is eager to speak to experienced Children’s Home and Area Managers with a good background with Ofsted to hit the ground running, manage the day to day running of the services and support the Managers. As an Operations Manager, you’ll be responsible for the operations of the

The Defence Account Manager is responsible for managing and expanding relationships with clients in the defence sector, focusing on Smiths Detection CBRNE technology solutions (Chemical Biological Radiological Nuclear Explosives). Together with the Defence Business Development Manager, develop and i

A dynamic and growing company looking for a talented and enthusiastic General Manager to join their team in the northwest. They are seeking a results-driven and operationally focused General Manager to lead a mid-sized packaging manufacturing facility in Northwest England.

Predominantly working at Jersey General Hospital in St Helier but also at The Enid Quenault Health and Wellbeing Centre (a new healthcare facility) they will line manage assistant general manager and care group administrative staff delivering both inpatient and outpatient services and care. Accounta

What our client is offering the successful General Manager:. What our client is looking for in the successful General Manager:.

Supervise and direct regular training for all staff members and ensure their proficiency in guest service, food & beverage operations, loss prevention, and our company operating standards; supervise direct reports which may include: Assistant General Managers, Facility Managers, Kitchen Managers, an

Nigel Wright Group is proud to continue its exclusive partnership with the Bamburgh Castle Estate in the search for a talented and experienced General Manager to lead operations at the Walled Garden. We are seeking a passionate and commercially minded General Manager to take full responsibility for

We seek a motivated General Service Manager who embodies personal organisation, leadership, and a drive for success. Reporting to the Group Operations Director via our Group Aftersales Manager, you’ll be a key player in our team, contributing to a culture that values people and performance.

As a General Manager, you'll be at the heart of our fast-paced, high-energy restaurants, leading a team that thrives on good vibes, togetherness, and a free spirit.

Leading retailer is now looking for a Senior General Manager for their large distribution centre.

To be a part of Virtuos means to be a creator.At Virtuos, we harness the latest technologies to make games better and more immersive.That is why we pride ourselves on constantly pushing the boundaries of.Virtuosi are a team of experts – people who have come together to share their mutual passi

It takes a special kind of person to join us here at Côte as a General Manager. Our General Managers create unforgettable experiences for all our guests, so they walk away with a memory, not just a meal. That effortless, seamless service is our General Managers mission.

Deputy General Manager Barrio East (Shoreditch).

Working with the General Manager you will be responsible forupholding our culture & values, a champion of standards, and leadingthe team of +100 to deliver an authentic fresh-food based BBQ menu in one of the busiest restaurants in town!. A generous Deputy General Managerpackage of up to £43,000. J

Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn't just meet standards but exceeds them.Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thr

As one of our General Managers, you'll get a competitive salary plus a. As our General Manager we look to you for accountability and instead of being confined to an office you play an active and passionate role in setting the scene for our guests across the whole site.

Select middle managers, directors or other executive staff; delegate the necessary authority to them and create optimum working conditions. Select middle managers, directors or other executive staff; delegate the necessary authority to them and create optimum working conditions.

A hospitality pro—either an experienced GM or a Deputy Manager ready to step up.

Collaborate with the General Manager, providing support across all management tasks. Referral Bonus of £1000 for referring managers.

General Manager - MINCKA Coffee | Premium Shop Leadership. General Manager - MINCKA | Coffee, Culture, and Full Shop Ownership. General Manager : Liverpool Street : A GBP 60,000.

I am delighted to expand my experience to the North East of England and a new, high:volume leisure venue based in the NE who are looking for an experienced General Manager to help drive and lead operations. Minimum 3 years experience as a General Manager in leisure, hospitality, or food and beverage

The General Manager will lead the daily operations of the business, ensuring projects are delivered efficiently, clients are satisfied, and the team is supported and empowered. The General Manager will oversee project scheduling, installation services, team leadership, customer engagement, financial

Referral Bonus of £1000 for referring managers.

General Catering Manager - Corringham, Stanford-le-Hope. We currently have a fantastic opportunity for an experienced General Catering Manager to join our. Proven experience in a similar large-scale Catering Manager role, ideally within contract catering.

General Manager - Fast Casual Dining, bradley stoke. As General Manager, you’ll be the heartbeat of the operation.

At Marks & Spencer, we’re evolving our Financial Services offerings and we’re looking for Senior General Insurance Manager to join our growing team. Leadership experience with the General Insurance sector. Support the Head of General Insurance in managing our 3rd-party insurance partners to maxi

General Manager required for a furniture / joinery manufacturer based in Stockport. General Manufacturing Manager - Joinery Job Overview. General Manufacturing Manager - Joinery Job Requirements.

Lead Something Extraordinary – Launch Belong Birkdale.From the ground up, you’ll oversee the setup, culture, and operational success of this vibrant new community.Belongs values into every corner of village life, and creating a home where.This is more than a management role.Belong Values – Wha

Legal & General (L&G) is a leading UK financial services group and major global investor. We are one of the world’s largest asset managers and provide powerful asset origination capabilities. We’re recruiting for aGroup Customer Outcomes Manager to join us.

Assistant restaurant general manager. Assistant restaurant general manager. Get notified about new Restaurant General Manager jobs in.

Our client is seeking a passionate, knowledgeable, and driven General Manager to oversee a care home in London. Minimum 3 years experience as a General Manager in a care home or similar environment. Job Title: General Manager : Care Home : London.

Experience as a General Manager or similar operational role within a leisure facility is preferred. We're looking for a manager with experience in developing the standards and reputation of this new gym, while nurturing a growing membership base and team. Recruit, manage, and develop a team of Fitne

A generous Deputy General Managerpackage of up to £43,000. Join us as a Deputy General Manager and we can offer you a generous package of up to £43,000 per year including Tip Jar!. We’re looking for a Deputy General Manager who can inspire & motivate a team, who is guest led.

Social network you want to login/join with:.Skanska, one of the world’s leading project development and construction groups, is an inclusive and responsible business that is helping to build a better society.Building Services at Northwood.Full profit and accountability for projects, responsible fo

General Manager, newcastle-upon-tyne, tyne and wear. Part-Time General Manager (Freelance). Strong operations and/or generalist background.

General Manager – The Queen’s Head, Troutbeck. Are you a passionate, driven, and experienced hospitality leader looking for your next challenge? Robinsons Brewery is looking for a dynamic General Manager to lead the team at The Queen’s Head in beautiful Troutbeck – one of the Lake District��

Are you a dynamic, strategic leader with a passion for travel, a background in Sales, with a focus on customer experience and strong people management skills? If so, this fantastic opportunity could be your next move.Our client, a small, but well established and hugely successful travel business, is

Are you an experienced Deputy Manager looking for a step in to General Manager or someone looking for your next exciting challenge in a vibrant Scottish coastal town? This venue is seeking a dynamic leader with branded group experience to join our team!. If you're an experienced General Manager look

Designate General Manager covering London. As a General Manager at one of our stores, you’ll take the lead on creating an experience our customers love. Designate General Manager, Greater London.

We are looking for a charismatic, hands-on General Manager to lead the relaunch and drive the long-term success of The Wheatsheaf.

Invite to the annual General Manager conference. AS A GENERAL MANAGER YOU'LL BE. The ideal General Manager would have experience working in a Drive Thru and be used to working in a fast-paced QSR environment that is exposed to high-volume sales and a large team.

We are looking for an experienced Deputy Bar General Manager to support management and leadership of the daily operations of our Bar as well as provide support and strategic direction under the guidance of the Bar General Manager. Mollie’s is now looking for a Deputy Bar General Manager looking to

Collaborate with the General Manager, providing support across all management tasks. Referral Bonus of £1000 for referring managers.

A minimum of 3 years of hands-on experience as General Manager in quality 4-star hotels. Are you an experienced and passionate hotelier, dreaming of an ‘escape to the country’? We are seeking a General Manager to take the helm at the charming Windermere Manor Hotel in the Lake District, bringing

Assistant General Manager - Revolution. Ready to step into a leadership role that’s all about energy, impact, and unforgettable moments? The Assistant General Manager at Revolution is the engine room of the bar—leading from the front, supporting the crew, and making sure every shift is smooth, s

Role Title: Regional General Manager. They are seeking to recruit a Regional General Manager to lead the effective and efficient delivery and organic growth of the company's operations across the Midlands.

We are seeking a motivated and impeccably organized General Manager’s Assistant to join our Fulfillment Center to assist and work closely with the site’s General Manager. Be responsible for the overall direction and coordination of the leadership team’s travel and administration, including dia

As the Catering Manager, you will have full operational responsibility for catering services across the contract. Proven experience as a catering manager managing high volume catering operation. Are you an experienced and dynamic Catering Manager looking for your next opportunity? We are seeking a p

General Managers are the face of each Hotel, and are responsible for ensuring the delivery of our core values; clean and comfortable en-suite accommodation, good food, great live nightly entertainment and first class friendly customer service. We have a new exciting opportunity come up for a General

We need a General Manager who’s equal parts. General Manager – The Wheelwright’s Arms, Havant.

A fast-growing food & beverage manufacturer is seeking a dynamic General Manager (Food Operations) to oversee its Suffolk production site.

Hospitality, Restaurant Manager, Store Manager, Food & Beverage Manager, Assistant General Manager (AGM), Hospitality Area Manager, Hospitality Manager, Shift Leader, QSR Dining, Leisure, Casual Dining. As a General Manager, you'll be at the heart of our fast-paced, high-energy restaurants, leading

Previous experience as a General Manager.

A large company is looking for a General Manager to provide a service to a fast-moving manufacturing client.