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About the job Job brief We are looking for a skilled Waiter or Waitress to take orders and deliver food and beverages to our customers. The right Waiter/Waitress uplifts the dining experience for customers. We are looking for someone who will have the patience, personality and perseverance to thrive in this role. Waiter/Waitress responsibilities include greeting and serving customers, providing detailed information on menus, multi-tasking various front-of-the-house duties and collecting the bill. If you are able to perform well in fast-paced environments, we’d like to meet you. To be a successful Waiter or Waitress, you should be polite with our customers and make sure they enjoy their meals. You should also be a team player and be able to effectively communicate with our kitchen staff to make sure orders are accurate and delivered promptly. Keep in mind that Waiter/Waitress duties may require working in shifts and/or occasionally during weekends and holidays. Ultimately, it is the duty of our Waiters/Waitresses to provide an excellent overall dining experience for our guests. Responsibilities Greet and escort customers to their tables Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)Prepare tables by setting up linens, silverware and glasses Inform customers about the day’s specials Offer menu recommendations upon request. Up-sell additional products when appropriate Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages Communicate order details to the Kitchen Staff Serve food and drink orders Check dishes and kitchenware for cleanliness and presentation and report any problems Arrange table settings and maintain a tidy dining area Deliver checks and collect bill payments Carry dirty plates, glasses and silverware to kitchen for cleaning Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)Follow all relevant health department regulations Provide excellent customer service to guests Requirements and skills Proven work experience as a Waiter or Waitress Hands-on experience with cash register and ordering information system (e.g. Revel POS or Toast POS) Basic math skills Attentiveness and patience for customers Excellent presentation skills Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment Active listening and effective communication skills Team spirit Flexibility to work in shifts High school diploma; food safety training is a plus Number of positions: 3 Department: F&B service About you Language required: English. The company In 1931 a long-sought dream became reality. Giuseppe Cipriani opened the doors to Harry's Bar. In a discreet stone building perched along a canal just off Piazza San Marco in Venice, he created a timeless and impeccably appointed establishment. His concept was to serve others as you would want to be served yourself. His vision of simple luxury came to touch the souls of people all over the world. At Harry's Bar in Venice, all clients are treated like royalty. Simple elements such as true service and devotion have elevated Harry's to legendary status. In fact, in 2001, the Italian Ministry for Cultural Affairs declared Harry's Bar in Venice a national landmark, a unique honor bestowed not for the establishments's décor or furniture, but for its witness to the events of a century in Venice. The secret of Cipriani isn't about what can be seen or touched, but what can be felt and sensed. It is intangible but palpable. It can't be patented, but even after eighty- two years it hasn't been duplicated by others. Four generations of Cipriani have grown a single restaurant, into a world renowned hospitality brand still recognized for its distinguished venues and service all over the world.

RECEPTIONIST Hidden behind the signature harlequin stained-glass windows lies an iconic restaurant with a history of over 100 years and an enviable reputation for fine-dining excellence. We are searching for a confident Receptionist to join our supportive team in one of the UK’s leading restaurant brands. Benefits & Rewards: 50% staff discount for you and up to 3 friends when you dine in our restaurants. Celebrate career anniversaries, with a gift voucher to dine in our restaurants. 'Refer a Friend' bonuses. Career Development and Training, including Apprenticeships. Free food and drinks to the same standard that we serve our guests when you are working. Extra holiday allowance for length of service, up to 5 extra days after 5 years. You can take your Birthday as a day off - Guaranteed! Cycle to Work Scheme. Key elements of your role as Receptionist will include ensuring our guests receive a warm and professional welcome when they arrive, as well as a fond farewell when they leave. You will be able to offer information to our guests on the restaurant or any specials that may be on offer. You’ll relay any allergen concerns to the kitchen quickly and accurately. About you: You are positive and want to meet and exceed our guests’ expectations and wow them with exceptional service. You’ll have excellent English language skills and be polite, friendly and attentive. About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.

Bartender Key Responsibilities Serving Drinks: Mixing cocktails and other beverages according to standard recipes or customer preferences. Serving drinks quickly and efficiently. Knowing the menu and recommending drinks based on customer preferences. Customer Service: Greeting customers and creating a welcoming atmosphere. Taking orders and processing payments. Handling customer inquiries and resolving issues. Verifying age requirements for alcohol purchases. Bar Maintenance: Keeping the bar clean and organized. Restocking bar supplies and inventory. Cleaning glasses and equipment. Ensuring a safe and responsible drinking environment. Waiter / Waitress Customer service: Greet customers, answer questions about the menu, and provide advice on ingredients Taking orders: Take orders from customers and relay them to kitchen and bar staff Serving food and drinks: Serve food and drinks in a timely manner Table service: Set and arrange tables, clear tables, and return dishes and cutlery to the kitchen Payments: Deliver checks and collect payments Customer satisfaction: Check in with customers during their meal, deal with any complaints, and make sure customers are happy Communication: Communicate effectively with customers and other serving and kitchen staff Health and safety: Adhere to all relevant health department rules and regulations

Hidden behind the signature harlequin stained-glass windows lies an iconic restaurant with a history of over 100 years and an enviable reputation for fine-dining excellence. We are searching for a confident Waiter to join a dynamic and supportive team in one of the UK’s most-loved restaurant brands. - Benefits & Rewards: 50% staff discount for you and up to 3 friends when you dine in our restaurants. - Celebrate career anniversaries, with a gift voucher to dine in our restaurants. 'Refer a Friend' bonuses. - Career Development and Training, including Apprenticeships. Free food and drinks to the same standard that we serve our guests when you are working. - Extra holiday allowance for length of service, up to 5 extra days after 5 years - Key elements of your role as Waiter involves providing a quick, friendly, and professional service at all times. - You are able to confidently share your knowledge and recommendations of the menu to our guests and ensure they have the very best Ivy experience when they visit us. About you: You are positive and responsive to our guest’s needs and exceed expectations when it comes to service delivery. You are a team player who delights in being professional and well-mannered with both guests and team members.

Hidden behind the signature harlequin stained-glass windows lies an iconic restaurant with a history of over 100 years and an enviable reputation for fine-dining excellence. We’re searching for a dynamic Restaurant Supervisor to join our team and become part of something special. Benefits & Rewards: 50% staff discount for you and up to 3 friends when you dine in our restaurants. Celebrate career anniversaries, with a gift voucher to dine in our restaurants. 'Refer a Friend' bonuses. Career Development and Training, including Apprenticeships. Free food and drinks to the same standard that we serve our guests when you are working. Extra holiday allowance for length of service, up to 5 extra days after 5 years. You can take your Birthday as a day off - Guaranteed! Cycle to Work Scheme. Discounts on Gym Membership and access to discounts on 100s of retailers, health, entertainment, travel & more. Key elements of your role as Restaurant Supervisor will involve controlling a section during service, taking food orders, serving guests and providing a professional bill service. Responsible for directing and motivating a team of Waiters, you will also take an active interest in your team’s welfare, safety, and professional development. About you: You have at least 1+ years’ experience in this role and are solution-driven, working well under pressure. You pride yourself on your professional approach to service excellence and you are a real team player. About us: We know how to have a good time – we love what we do. The key ingredient to our success is our dedicated, talented people – and we love nothing more than to help them to flourish in a supportive environment where they are respected and valued. We encourage individuality and celebrate the diversity of our people. We search for people who know what exceptional looks like and are ready to bring their passion and commitment to each and every service. It’s the Ivy way.