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We’re searching for a dynamic Restaurant Supervisor to join our team and become part of something special. Key elements of your role as Waiter/ waitress will involve supporting the seamless running of the restaurant by providing a highly efficient and effective service, ensuring standards are maintained and guest needs are anticipated. To establish and maintain good working relationships amongst the restaurant team and with the kitchen brigade. To carry out training and development needs within the department and to take appropriate action. Reporting to the Restaurant Manager. You have at least 1+ years’ experience in this role and are solution-driven, working well under pressure. You pride yourself on your professional approach to service excellence and you are a real team player.

Hidden behind the signature harlequin stained-glass windows lies an iconic restaurant with a history of over 100 years and an enviable reputation for fine-dining excellence. We’re searching for a dynamic Restaurant Supervisor to join our team and become part of something special. Benefits & Rewards: 50% staff discount for you and up to 3 friends when you dine in our restaurants. Celebrate career anniversaries, with a gift voucher to dine in our restaurants. 'Refer a Friend' bonuses. Career Development and Training, including Apprenticeships. Free food and drinks to the same standard that we serve our guests when you are working. Extra holiday allowance for length of service, up to 5 extra days after 5 years. You can take your Birthday as a day off - Guaranteed! Cycle to Work Scheme. Discounts on Gym Membership and access to discounts on 100s of retailers, health, entertainment, travel & more. Key elements of your role as Restaurant Supervisor will involve controlling a section during service, taking food orders, serving guests and providing a professional bill service. Responsible for directing and motivating a team of Waiters, you will also take an active interest in your team’s welfare, safety, and professional development. About you: You have at least 1+ years’ experience in this role and are solution-driven, working well under pressure. You pride yourself on your professional approach to service excellence and you are a real team player. About us: We know how to have a good time – we love what we do. The key ingredient to our success is our dedicated, talented people – and we love nothing more than to help them to flourish in a supportive environment where they are respected and valued. We encourage individuality and celebrate the diversity of our people. We search for people who know what exceptional looks like and are ready to bring their passion and commitment to each and every service. It’s the Ivy way.

Are you looking to kick-start a new career as a web developer? We are recruiting for companies who are looking to employ our Coding Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee (£25K-£45K) within 20 miles of your location upon completion. Whether you are working full time, part-time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is completed in 3 easy steps. Step 1 - Front End Coding Complete a selection of professional and industry-recognised coding courses covering HTML, CSS and Javascript. Step 2 - Back End Coding + Practical Projects You will be studying all the relevant back end coding languages and gaining skills that will qualify you as a fully-fledged web developer. Step 2 is heavily focused on the practical element of learning. Step 3 - Building your portfolio The final step will be to build your own portfolio website. The portfolio plays a key part in the hiring process as it gives the employer a real insight into your level of ability, creativity and personality. Your Web Developer Role Once you have completed all of the mandatory training, we will place you into a Web Development/Software Development role, where you will be guaranteed a 25k-40k salary. We have partnered with a number of large organisations strategically located throughout the UK, providing a nationwide reach of jobs for our candidates. At a one off cost of £1499, or a deposit of £212 followed by 10 interest free monthly instalments of £148, this represents a great opportunity to start a rewarding career in IT and have a real career ladder to start climbing. If you are not offered a role at the end of the training we will refund 100% of your course fees. Apply now and one of our friendly advisors will be in touch.

Hidden behind the signature harlequin stained-glass windows lies an iconic restaurant with a history of over 100 years and an enviable reputation for fine-dining excellence. We are searching for a confident Waiter to join a dynamic and supportive team in one of the UK’s most-loved restaurant brands. Benefits & Rewards: 50% staff discount for you and up to 3 friends when you dine in our restaurants. Celebrate career anniversaries, with a gift voucher to dine in our restaurants. 'Refer a Friend' bonuses. Career Development and Training, including Apprenticeships. Free food and drinks to the same standard that we serve our guests when you are working. Extra holiday allowance for length of service, up to 5 extra days after 5 years. You can take your Birthday as a day off - Guaranteed! Cycle to Work Scheme. Discounts on Gym Membership and access to discounts on 100s of retailers, health, entertainment, travel & more. Key elements of your role as Waiter involves providing a quick, friendly, and professional service at all times. You are able to confidently share your knowledge and recommendations of the menu to our guests and ensure they have the very best Ivy experience when they visit us. About you: You are positive and responsive to our guest’s needs and exceed expectations when it comes to service delivery. You are a team player who delights in being professional and well-mannered with both guests and team members. About us: We know how to have a good time – we love what we do. The key ingredient to our success is our dedicated, talented people – and we love nothing more than to help them to flourish in a supportive environment where they are respected and valued. We encourage individuality and celebrate the diversity of our people. We search for people who know what exceptional looks like and are ready to bring their passion and commitment to each and every service. It’s the Ivy way.

GAIA aims to showcase the core elements of Grecian culture. Combining warm hospitality with intricate details and alluring aspects, GAIA creates a journey of discovery in each and every visit, enticing the explorer within. The homegrown food, beverage and lifestyle concept was born of a collaboration between Evgeny Kuzin and Chef Izu Ani. Reports to the Sous chef and works with other line chefs to produce quality food following the standards and procedures. Growming and personal hygiene to follow Gaia’s standards. R E S P O N S I B I L I T I E S o To supply the highest level of customer care and service whether in the public eye or in the back areas. o Prepare, cook, and serve any food delegated as your responsibility ensuring that the highest possible quality is maintained and that agreed standards for food preparation and presentation are met at all times. o To adhere to company procedures in regards to temperature checks, food labeling and dating, cleaning schedules, and hygiene regulations at all times and ensure that all records of such are updated and kept. o To assist with the acceptance and storage of deliveries and that all relevant company procedures are adhered to. o Ensure and maintain the work area clean, hygienic, and tidy state at all times. o To wear the full and correct uniform at all times whether in the public eye or back areas. o To have an understanding of menu planning, writing, and the implementation of stock controls and how this enables the kitchen to meet Gross Profit %. o To be familiar with the opening and closing procedures of the kitchen and carry them out as rotated. o To assist and ensure the junior chefs carry out daily and weekly procedures including temperature checks, food labeling/dating, and storage and to ensure records of such are up to date. o Ensure that temperature checks are carried out a minimum of 5 times per day and recorded. o To recognize the importance of good stock management/control and its importance in the kitchen meeting its Gross Profit %. o To remove any hazards and make safe any defects in the kitchen or equipment and report any problems to the Senior Chef on duty.

Hidden behind the signature harlequin stained-glass windows lies an iconic restaurant with a history of over 100 years and an enviable reputation for fine-dining excellence. We’re searching for a charismatic bartender to join our dynamic and supportive team and become part of something special. Benefits & Rewards: 50% staff discount for you and up to 3 friends when you dine in our restaurants. Celebrate career anniversaries, with a gift voucher to dine in our restaurants. 'Refer a Friend' bonuses. Career Development and Training. Extra holiday allowance for length of service, up to 5 extra days after 5 years. You can take your Birthday as a day off - Guaranteed! Cycle to Work Scheme. Discounts on Gym Membership and access to discounts on 100s of retailers, health, entertainment, travel & more. Key elements of your role as Headbartender will include welcoming customers, taking drinks orders, making recommendations, preparing, serving exquisite drinks and supervising bartenders and bar backs trough service. You’re confident handling financial transactions, supervising bar backs and keeping abreast of all drink legislation, food safety and hygiene best practices. About you: You have the knowledge and skills to create exquisite cocktails. Your friendly, professional, and hands-on approach to the role will make you a valuable part of the team and a delight to our guests. About us: We know how to have a good time – we love what we do. The key ingredient to our success is our dedicated, talented people – and we love nothing more than to help them to flourish in a supportive environment where they are respected and valued. We encourage individuality and celebrate the diversity of our people. We search for people who know what exceptional looks like and are ready to bring their passion and commitment to each and every service. It’s the Ivy way.

- Full time or part time assistants manager required. - Weekends essential - Must have proven prior experience with all elements of front of house operations. - Ability to make cocktails and deliver high standards of service at all times

Drawing inspiration from mid-century Italian elegance, Harry's beckons you to experience its warm ambience, where rustic charm seamlessly blends with culinary excellence amid rich, dark wood accents and the heartfelt spirit of traditional Italian hospitality. Our establishments are sanctuaries of Italian culture, creating an inviting atmosphere that transports guests to the very heart of Italy. We’re searching for a charismatic Bartender to join our dynamic and supportive team and become part of something special. Benefits & Rewards: Competitive Industry pay (Hourly + Tronc) A Management Career Development Program, which includes online and practical assessments. Extra holiday allowance for length of service, up to 5 extra days after 5 years. 50% staff discount for you and up to 3 friends when you dine in our restaurants. Celebrate career anniversaries with a gift voucher to dine in our restaurants. You can take your Birthday as a day off - Guaranteed! Refer and Friend Bonus Access to discounts on 100s of retailers, health, entertainment, travel & more Guaranteed 20 hours minimum contract Key elements of your role as Bartender will include welcoming customers, taking drinks orders, making recommendations, preparing, and serving exquisite drinks. You’re confident handling financial transactions, supervising barbacks and keeping abreast of all drink legislation, food safety and hygiene best practices. About you: You have the knowledge and skills to create exquisite cocktails. Your friendly, professional, and hands-on approach to the role will make you a valuable part of the team and a delight to our guests. The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.

We’re searching for a dynamic Head Waiter to join our team and become part of something special. Benefits & Rewards: Competitive Industry pay (Hourly + Tronc) A Management Career Development Program, which includes online and practical assessments. Extra holiday allowance for length of service, up to 5 extra days after 5 years. 50% staff discount for you and up to 3 friends when you dine in our restaurants. Celebrate career anniversaries with a gift voucher to dine in our restaurants. You can take your Birthday as a day off - Guaranteed! Refer and Friend Bonus Access to discounts on 100s of retailers, health, entertainment, travel & more Guaranteed 20 hours minimum contract Key elements of your role as Head Waiter will involve controlling a section during service, taking food orders, serving guests and providing a professional bill service. Responsible for directing and motivating a team of Commis Waiters, you will also take an active interest in your team’s welfare, safety, and professional development. About you: You have at least 1+ years’ experience in this role and are solution-driven, working well under pressure. You pride yourself on your professional approach to service excellence and you are a real team player. The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.

Looking for a Chef de Partie for our Italian Restaurant in the heart of Covent Garden. Small and professional team with the possibility of career development. Our food philosophy is all about authentic Italy with a contemporary approach. Inspired by the raw elements offered by nature, we reinterpret timeless-quality Italian dishes to offer you what Italian quality means today. We pride ourselves in offering exceptional ingredients, paired with a unique atmosphere.

We require a carpenter that is able to carry out all elements of first and second fix carpentry to a high standard . Out work is mainly based in zone 1 and zone 2. Must have own basic tools.

Looking for a Head Chef for our Italian Restaurant in the heart of Covent Garden. Our food philosophy is all about authentic Italy with a contemporary approach. Inspired by the raw elements offered by nature, we reinterpret timeless-quality Italian dishes to offer you what Italian quality means today. We pride ourselves in offering exceptional ingredients, paired with a unique atmosphere.

FOT Events Internship Job Descriptions The FOT Events Internship Program offers hands-on experience in event operations, logistics, and execution. Interns will shadow and assist key event roles, gaining real-world knowledge of managing high-profile events. This program is ideal for individuals passionate about events, organisation, and teamwork. Below are some of the roles that interns will be able to gain experience. 1. Programme Manager Intern Role Summary: The Programme Manager Intern will assist in structuring and executing the event program, ensuring smooth transitions between segments. Responsibilities include: - Participate in service planning meetings. - Oversee floor operations and ensure smooth execution. - Communicate with central teams and relay instructions to the floor team. - Monitor program transitions and event timings. 2. Operations Officer Intern Role Summary: The Operations Officer Intern will help organize event logistics, including documentation and equipment setup. Responsibilities include: - Assist in preparing operational documents (e.g., floor sheets, team sheets). - Help in setting up FOT equipment (timers, radios, lanyards, etc.). - Monitor and support various teams during event setup and execution. - Observe and report any operational inefficiencies. 3. Stage Manager Intern Role Summary: The Stage Manager Intern will assist in coordinating all stage activities and transitions. Responsibilities include: - Assist in managing all stage activities and transitions. - Help coordinate mic assignments and participant placements. - Support the setup and movement of stage props. - Work closely with the Stage Crew and Stage Runner. 4. Stage Crew Management Intern Role Summary: The Stage Movement Intern will help set up and maintain stage props and ensures props and stage elements are set up and removed efficiently between program segments. Responsibilities include: - Assist in setting up and removing stage props according to the running order. - Help in ensuring props are neatly organized before and after use. - Coordinate with the team to ensure smooth stage transitions. 5. Venue Management Intern Role Summary: The Venue Management Intern will assist in organising and maintaining venue logistics, ensuring all areas are functional and prepared. Responsibilities include: - Assist in venue setup, ensuring designated areas are ready before the event. - Support with seating arrangements, crowd flow, and access control. - Monitor venue cleanliness and report any issues to the Venue Manager. - Help coordinate venue staff to ensure efficient operations throughout the event. - Assist with post-event venue breakdown and resetting the space.

We are looking for strong, diligent and committed people to be part of something truly amazing- The Little Scarlet Door in Soho, from the Little Door and Co Group. Our existing venues, The Little Orange Door, The Little Yellow Door, The Little Blue Door, and The Little Violet Door are bustling and critically acclaimed bar restaurants. They are based on much loved fictional flat shares and every element of what we do reflects this unique take on hospitality. The space is styled to feel like walking into someone’s home and the vibe is charming, welcoming and unpretentious. The venue is on Greek Street. The offering is designed with this clientele in mind and champions quirky, light-hearted fun- underpinned by serious F&B quality and meticulous levels of service. We are looking for someone who enjoys the challenge of consistently delivering faultless shifts, maintaining impeccable standards and managing a variety of different offerings. It is a small, close knit team with a real family feel- an almost uniquely inviting and friendly working environment. We reward passion, skill and dedication; the ability to be meticulous in your work and having fun doing it. Little Door & Co is a young and growing brand pioneering a different slant on the hospitality industry. Our aim is to create venues which feel like walking into a home by styling them around a fictional flat share. We create an authentic customer experience through a series of house parties & dinner parties in a fun & intimate environment, for those after a homely, neighbourhood style experience. The result is a bar and restaurant concept which is welcoming, inviting and unpretentious. The Role: We are looking for Bar Staff with an eye for detail, strong knowledge in expectational service standards. You’ll be ensuring that all guests are having a great time, whilst they receive amazing drinks & food and customer service. Working hours: Full time position (approx. 40hrs) to include late shifts, daytime & weekend work. What you'll get in return: Competitive hourly rate Staff Food and after work Drink Allowance Pension scheme contribution Training and growth in the business Enrolment in our Employee welfare scheme Enrolment into Wagestream

- Full time or part time assistants manager required. - Weekends essential - Must have proven prior experience with all elements of front of house operations. - Ability to make cocktails and deliver high standards of service at all times

We are looking for a support worker / Carer to join the team around an 18 year old severely autistic & epileptic teenager with additional health needs. He lives at home with his family. He has 24 hour 1:1 support and for some activities 2:1 (like visiting the pool, special needs bike club, visiting the park or visiting shops and cafes). About the Teen: He is a friendly, non verbal, very autistic boy with severe epilepsy, a movement disorder and additional health needs. He is non verbal and can walk only with support. He needs help with all elements of his daily life. He does like to be active (but not in an athletic way) and he loves to be entertained. He likes to be spoken to even though communication is very difficult for him. But he also often also needs a lot of care as he can have seizures or other health issues which lead to him needing to spend time in hospital. His team of support workers / carers help him with his daily life & routine which includes supporting and facilitating access to activities and community, help him with learning more self help skills and communication, all of his personal care, help with his laundry and keep his environment clean & tidy. About you: This job will suit someone with good experience supporting a young person with disability and autism and has a real interest in disability and autism. You are not afraid to learn care elements like catheterisation and dealing with PEG and Peristeen (ideally you have experience already and other elements of care - otherwise we train you). But this is not just about care but also very much about support and we would like to find someone who can be active, fun and shows initiative. You need to be following the behaviour plan which would explain to you. This could potentially suit a student of a related field as a part time position (but a full time position is also available). You need to be able to swim - this is important to him. Ideally you are a non-smoker / non vaper. You are open to work some weekends and some bank holidays (shared with the team) and also take on some waking night supports. Both day and night shifts are available and we would prefer applicants who are open to both day and night shifts. Ideally you would be willing to commit for a minimum of 12 months or more. This is needed as a lot of training is involved as well. This is a job that could be very fulfilling and is well paid but it is also complex and would be difficult for someone who has no experience with disability. Please read this full ad before we discuss the position further. What’s great about this job: Fantastic training opportunities, with a thorough handover, from long-standing members of staff who know the young person and his family very well. You will be provided with regular training on his health and care needs which include seizure management, catheterisation and peg management, peristeen and behavioural support. Regular team meetings with the ABA Consultant. Flexibility around days worked to accommodate studies or other commitments. About the Job: Hourly rate £15 p/h and which rises to £16 after 6 months of probation. Part time position - minimum of 24 hours +. (unfortunately 20 hours is not enough for this position). Full time position 35 hours +. Indicate if you are interested in Full time or Part time when you contact us. This position could be on a freelance basis with a UTR number (if you are part time and also if you are a student) otherwise there could be a full time contract with a care agency that supports the teenager. (we can not offer a Sponsorship Visa). If interested: If you are interested please apply and already initially let us know why you would be suitable in your first message. We get so many applications please help to make it easier and explain why you applied. We will then let you know where to send your CV and a relevant cover letter explaining your interest and suitability (a few sentences might be enough to get the point across (ideally written by you and not AI). Later on we will need 2 relevant recent references and a valid DBS. We will arrange a face to face interview or a video call (initially) after receiving your CV and relevant cover letter if we feel that you would be a good match for this position. We look forward to hearing from you.

We are looking for a qualified plumber to start in a permanent full time job immediately. This role will be based across a portfolio of 20 bars and restaurants in London. You will be tasked with completing planned maintenance checks, reactive repairs and installations such as: - Repairing leaks and blockages - Replacing taps, pipework, valves - Investigating hot water issues and replacing immersion elements - Installation of replacement items and upgrades - Compliance checks on legionella We are offering an attractive hourly rate with further training available too. It’s expected that you’ll work 40-50 hours per week. Shifts will be early or late and some weekend cover is required. Driving licence is not required.

We are looking for a passionate and motivated Waiter or Waitress to join our vibrant team at BÓHA London. As a venue, BÓHA is not only a Restaurant serving modern and delicious sharing plates, but we also have a downstairs Speakeasy style cocktail bar. Both floors of our venue are alive with energy and passion. As a waiter or waitress at BÓHA, you will have the opportunity to be part of the team that gives BÓHA this vibrancy. To fit this role, you need to have at least 1 year experience as a waiter or waitress in a similar venue, with the ability to handle a fast paced restaurant service with personality and a positive energy. To be a perfect fit, you will also have a passion for excellent food and drink, and have pride in creating an experience around these elements for your guests. At BÓHA, we believe in providing your career progression opportunities and will provide you with many training opportunities to help you reach your goals. If you want to boost your career, BÓHA is the right place. Please get in touch if you feel you have the skills and ambition we are looking for! Duties and Responsibilities - Confidently run a section, managing the needs of multiple tables at once. - Take accurate food and drink orders and ensure they are delivered up to standard and as guests have asked. - Be available and friendly to all guests’ needs, from when you first greet them at the door, to when the bill is dropped at the table, and all else in between. - Learn and remember details about the menu, and be able to describe and recommend dishes and cocktails to guests accurately and enticingly. - Anticipate what your service requires, from setting up tables for their next course, to offering a guest a new drink before they have to ask. - Assist your colleagues in ensuring the service runs smoothly, from setting up tables for next guests, to polishing cutlery and glasses when you are not busy. - Lead, train, and develop the more junior members of the team. Skills and qualifications - A minimum of 1 year experience as a waiter/waitress. - Interest in food, wine, and cocktails, with the desire to learn more. - Have a positive attitude and ability to work well under pressure. - Expertise in organisation, time management and ability to multitask. Additional position perks: - Free meal on shift. - Employee discount of 50% off. - Pension Scheme.

GAIA aims to showcase the core elements of Grecian culture. Combining warm hospitality with intricate details and alluring aspects, GAIA creates a journey of discovery in each and every visit, enticing the explorer within. The homegrown food, beverage and lifestyle concept was born of a collaboration between Evgeny Kuzin and Chef Izu Ani. Cook any food on a daily basis according to business requirements. Growming and personal hygiene to follow Gaia’s standards R E S P O N S I B I L I T I E S o Organize together with the Chef de Partie shifting in the section with regard to mise en place production and its service. o Take orders from his/her Chef de Partie and carry them out in the correct manner. o Responsible for completing the daily checklist regarding mise-en-place and food storage. o Together with his/her Chef de Partie write daily wine, dry store, food requisitions, and kitchen transfers on the appropriate forms for the approval of the Head Chef/ Sous Chef in order to achieve the high stock rotation desired in his/her section. o Maintain good colleagues relations and motivate colleagues. o Work to the specifications received by the Chef de Partie regarding portion size, quantity, and quality as laid down in the recipe index. o Attend daily meetings with the Head Chef and other meetings as requested by the Head Chef/ Sous Chef. o Check the main information board regarding changes in any Banquets or other information regarding the organization. o Report any problems regarding the failure of machinery and small equipment to the Head Chef and follow up and ensure necessary work has been carried out. o Pass all information about to the next shift functions. o Take charge of the section during the absence of Chef De Partie o Comply with all Gaia standards and HACCP guidelines.

The Floor and Service Manager at Crate Bar & Pizzeria is an important role within the Bar & Pizzeria leadership team. You will champion customer experience and uphold high standards of service in the front of house team. There will be an element of training facilitation built into this role, in order to provide support to the front of house team during shifts, and lead continuous team training sessions. The ideal candidate will be someone who embodies great hospitality, and enjoys working as part of a team. We are looking for an individual who enjoys training and is able to motivate others in delivering excellent customer service. You’ll be reporting to the Venue Manager, and working closely with the People and Comms Manager. Day-to-day you will manage and lead supervisors and front of house team members to ensure high standards of service are upheld at all times. The job will be based in our bar in Hackney Wick. This is a full time position (40 hours) with variable shift patterns. You will also have the opportunity to take opt in to our four-day work week trial. Key Responsibilities: - Running and upholding customer service training, product training and assisting with new employee onboarding. - Leading floor and service training including training of new starters. - Work closely with the Venue Manager in maintaining operational performance of our POS systems to maximise efficiency of service. - Work with Venue Manager and on project teams on revenue driving initiatives. - Liaise with the events team to ensure events are thought through from a customer perspective. - Liaise with the bookings team to ensure all bookings and private hires receive a high level of service and attention, including supporting Host team members in their roles. - Shift management including providing support to supervisors, and liaising with supervisors and managers to ensure all on shift tasks are completed. - Maintaining high levels of hospitality and cleanliness on the floor at all times. - Proactively responding to customer complaints and feedback - both during shifts and via emails. - All duty management responsibilities including opening and closing the venue. Benefits - Opportunity to take part in our four-day week trial, which began in November for an initial period of 6 months. - Free staff meal and a drink when working on site, plus free coffee, fruit, and staff soft drinks fridge. - Generous staff discount package across the whole building (Crate & Silo). - A summer and winter whole-building staff party. - Cycle to work scheme. - Career development opportunities. - Employee assistance program.

GAIA aims to showcase the core elements of Grecian culture. Combining warm hospitality with intricate details and alluring aspects, GAIA creates a journey of discovery in each and every visit, enticing the explorer within. The homegrown food, beverage and lifestyle concept was born of a collaboration between Evgeny Kuzin and Chef Izu Ani. The Receptionist is serving as a communication hub for all departments. Assisting reception manager and supervisor with the daily duties and maintain constant and consistent presence at the desk. Greet guests in polite and timely manner upon arrival, monitor coat check service. Have a full knowledge of all relevant information regarding the restaurant, service standards and menus. Ensure all special requests are handled efficiently and accurately. Compile daily, weekly, and monthly reports. Overlook and ensure the general day-to-day correspondence and internal administration runs smoothly. Be aware of VIP guests, Food critics, special needs guests, known allergies, etc… Carry out any other reasonable requests as directed by reception and reservation manager. DAILY R E S P O N S I B I L I T I E S o Check the handover from the previous day o Open and close reception following the checklist o Check the day’s book and ensure the tables are set accordingly o Ensure the guest profiles are up to date o Update client’s profiles after each service (anything out of the ordinary to be communicated to Management team and chef) o Write service reports o Take the guests to their allocated table, pull the table and the chairs, present the menus o Ensure the reception area is clean and tidy at all times and stocked with all required stationary o Assist the floor staff with the table relays if needed o Be aware of any special requests, allergies, etc… o Prepare the pre-service briefing o Deal with all incoming enquiries by phone and email in a timely manner o Distribute the service sheets and update the management team on any profiles, particular requests, allergies, birthdays, etc… o Assist the cloakroom attendant when necessary o Handle all guest details with care and protect all personal data o Cover shifts at the reservations office if required