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  • Operations Coordinator
    Operations Coordinator
    14 days ago
    £30000–£40000 yearly
    Full-time
    Pimlico, London

    We are seeking an organized and proactive Operations & Partnerships Coordinator to ensure the seamless running of our daily operations. In this role, you will act as a key link between clients, the warehouse, and delivery teams to ensure precision in orders, deliveries, and communication. Responsibilities: • Oversee daily orders using platforms like Zoho, Shopify B2B, WhatsApp, and email., • Coordinate with warehouse and delivery teams to meet deadlines., • Maintain up-to-date client information, price lists, and service level agreements., • Track performance data to identify issues early and enhance operations., • Support client onboarding and maintain strong relationships with chefs and managers. Qualifications: • At least 2 years of experience in operations, logistics, or hospitality coordination., • Strong communication skills and team-oriented., • Proficient with digital tools such as Google Workspace, Notion, Excel/Airtable, and CRM or ERP systems., • Ability to remain calm under pressure and detail-oriented., • Bonus: Experience in foodservice supply or delivery operations and basic knowledge of automation tools like Make/Zapier. Benefits: • Competitive salary of £30,000 – £40,000 based on experience., • A dynamic and growing environment where structure meets rapid progress., • Opportunities for advancement into senior roles in operations or client partnerships. To apply, please send your CV and a brief note explaining why this role suits you.

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  • Marketing Executive
    Marketing Executive
    23 days ago
    £34000–£42000 yearly
    Full-time
    London

    Summer Dumpling is a dynamic and rapidly growing food & beverage brand specialising in premium dumplings and Asian inspired flavours. With a passion for quality, flavour innovation and memorable customer experiences, we’re expanding our presence – and looking for a driven Marketing Executive to join our team and help amplify our story. As our Marketing Executive you will take ownership of key marketing activities across the brand and play a pivotal role in raising awareness, driving foot-traffic and building customer loyalty. Your core responsibilities will include: • Develop and execute marketing campaigns (digital, social media, influencer collaboration) to increase brand visibility., • Manage social media channels, create engaging content (posts, reels, stories) and monitor performance metrics., • Coordinate marketing events, in-store activations, pop-ups and collaborations with other brands or local partners., • Assist in planning and executing email marketing, CRM programmes and customer engagement initiatives., • Monitor market trends, competitor activities and customer insight to inform strategy and optimise performance., • Work closely with the operations team, design & branding, and retail teams to ensure consistency of brand and messaging., • Track marketing budget, produce reports on campaign effectiveness and ROI, and make data-driven recommendations for improvement., • Support development of creative marketing materials (flyers, POS, digital ads) and collaborate with external agencies/designers as required. Who We Are Looking For • Minimum 2 years’ experience in marketing (preferably within F&B, hospitality or fast-moving consumer goods)., • Proven track record designing and delivering successful digital marketing and social media campaigns., • Strong content creation skills: excellent copywriting, visual sense, familiarity with social-platform formats., • Data-driven mindset: comfortable analysing metrics, extracting insight and optimising campaigns accordingly., • Energetic, creative, and proactive with a passion for food, lifestyle and consumer brands., • Excellent communication and interpersonal skills, with the ability to collaborate across teams and work effectively in a fast-paced environment. We prefer candidates with good Chinese language skills., • Experience with marketing tools/analytics (e.g. Google Analytics, Facebook Ads Manager, email-marketing platforms) is a plus.

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  • Marketing Manager
    Marketing Manager
    24 days ago
    £35000–£41700 yearly
    Full-time
    Dagenham

    The Marketing Manager will be responsible for developing and implementing marketing strategies to promote the company’s dessert products, improve brand recognition, and increase customer footfall across physical and online platforms. The role involves overseeing advertising campaigns, customer engagement, and business development initiatives to support the company’s growth within the food and beverage sector. Key Duties and Responsibilities: 1. Marketing Strategy and Planning, 2. Liaise with senior management to plan seasonal product promotions and new dessert launches in line with customer trends and business objectives., 3. Contribute to setting realistic sales targets and marketing budgets for each branch., 4. Develop marketing plans to enhance brand visibility both locally and online., 5. Market Research and Product Development, 6. Conduct customer satisfaction surveys and gather feedback on product quality, presentation, and pricing., 7. Analyse competitors in the dessert and café sector to identify market opportunities and customer preferences., 8. Provide input on new flavours, packaging, and presentation ideas to attract target audiences., 9. Advertising and Promotion, 10. Design and manage promotional campaigns (digital, print, and in-store) to increase footfall and online orders., 11. Oversee social media marketing (Instagram, TikTok, Facebook, Google) and manage collaborations with influencers and local events., 12. Coordinate promotional offers and seasonal campaigns (e.g., Valentine’s specials, Eid promotions, summer desserts)., 13. Performance Analysis and Reporting, 14. Monitor and analyse sales figures, advertising performance, and customer engagement metrics., 15. Prepare marketing performance reports and recommendations for management., 16. Team Management and Implementation, 17. Supervise marketing and design staff responsible for digital content, social media posts, and branding., 18. Ensure consistent brand messaging and quality across all advertising platforms and materials., 19. Client and Business Relations, 20. Build relationships with local suppliers, delivery platforms (UberEats, Deliveroo, JustEat), and community partners. • Bachelor’s degree in Marketing, Business Management, or equivalent experience., • At least 2 years’ experience in marketing, preferably in the hospitality or food & beverage sector., • Strong knowledge of social media marketing and consumer engagement in the dessert or café industry., • Excellent communication, creativity, and data-driven decision-making skills.

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  • Director of Business Developement
    Director of Business Developement
    2 months ago
    £35000–£40000 yearly
    Full-time
    Romford

    Position Summary We are looking for a results-driven and strategic Director of Business Development with a strong background in the payments industry and deep understanding of ISO operations. This role will be responsible for driving new business growth, leading partner relationships, and supporting internal teams in achieving key sales goals. Key Responsibilities Sales & Business Development: • Achieve a minimum of 25 live sales to qualify for bonuses (paid according to the bonus matrix)., • Meet the Q1 requirement of at least 50 live sales., • Introduce 10 new sellers per month using personal networks and tools like LinkedIn Sales Navigator., • Actively work on inactive sellers, including face-to-face meetings and compliance checks. Marketing & Lead Generation: • Increase engagement through social media platforms by developing campaigns, improving content strategies, and driving innovation., • Post a minimum of three campaigns weekly on platforms such as Instagram, Facebook, and LinkedIn., • Conduct market research, competitor and pricing analysis to identify opportunities., • Follow up on leads from social campaigns and help convert them into live sales. Internal Team Collaboration: • Provide strategic input and work methods to improve internal team efficiency., • Explore and introduce software tools or innovations to enhance application and finance processes., • Assist in training team members in areas like SEO, content marketing, and platform reviews (e.g., blogs, Google reviews, Trustpilot)., • Lead weekly meetings with senior management (e.g., Ben) to review progress and action plans., • Regularly engage with the internal sales team to boost their performance and align with targets. Compliance & Operations: • Ensure seller compliance using internal seller information files., • Provide guidance on debt collection processes and manage recovery efforts where needed., • Advise on data utilization strategies – helping the team make better use of existing data. Requirements • 5+ years in business development or strategic sales within the payments industry., • Strong understanding of ISO models, merchant acquiring, and card payment systems., • Proven experience managing teams, creating sales strategies, and delivering results., • Familiarity with tools like LinkedIn Sales Navigator and CRM systems., • Excellent communication, negotiation, and leadership skills., • Solid grasp of digital marketing, social media, and content marketing best practices., • Bachelor's degree in Business, Finance, Marketing, or a related field (MBA preferred).

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