Gourmet jobs in United Kingdom

📍 Locations: London 💰 Pay: £12.21–£12.50 per hour 🍞 Perks: Free food on shift 🕒 Availability: Weekend availability required Bread&Truffle are looking for upbeat, reliable, and passionate new Team Members to join our friendly crew across our London stores! flexibility and a positive attitude are key. The role involves: • Serving customers with a smile and handling till transactions (let’s see that upselling game!), • Making delicious coffee and preparing fresh gourmet focaccias, • Maintaining top-tier cleanliness and organisation in store, • Delivering the exceptional customer service Bread&Truffle is known for, • We’re looking for someone who:, • Has weekend availability and flexibility to work across both stores, • Brings a fun, bubbly personality and genuine people skills, • Has excellent attention to detail and takes pride in keeping things spotless, • Delivers high standards in everything — from food prep to safety compliance, • If you’re passionate about great food, great service, and great vibes — we’d love to hear from you!

Bilmonte Soho, true italian gourmet gelato, is hiring front of house members. 35 hours per week ( minimum) distributed in 5 shift. Some shift end midgnight , other are 10-17 or 13-21. two days off always different to allow other team members having , alternatively, week end off. 12.50 - 12.80 pounds per hour to start.

About Us: Paradiso Southbank is a vibrant riverside burger and cocktail bar nestled in the heart of London’s South Bank. Set over two floors with indoor and outdoor seating, including a heated terrace and balcony, we offer stunning views of the Thames and a menu featuring gourmet burgers, buttermilk fried chicken, and a variety of cocktails.

About us: Apple Butter Langham is a cafe located on Regent Street serving all day breakfast, gourmet sandwiches, light bites, salads and delicious desserts. A concept created by successful Middle Eastern-born business partners. Summary of the role, what we are looking for: • minimum 1 year experience as a barista with proficiency in Latte Art, • a team player, • previous experience in a fast paced restaurant/cafe, • highly motivated and flexible, • provide excellent customer service and attention to details, • waiter experience - preferable Benefits: • pension scheme, • uniform will be provided, • meals on duty, • up to 28 days holiday, • staff discount As a barista you will: • work 5 days a week, • Straight shifts only, • Cafe closes early., • Great work-life balance opportunity, • Get paid per hour and will participate in a tronc scheme. As per UK Immigration legislation, all applicants must be eligible to live and work in the UK. Proof of right to work will be required as part of the recruitment process.

We have a fantastic opportunity for a motivated and creative Pastry Chef de Partie to join our passionate team at the Savoy Grill by Gordon Ramsay at the iconic Savoy Hotel. Home to hundreds of years of Hollywood and history, the Savoy Grill restaurant has seen some of the world’s most famous faces pass through its gilded doors within the legendary Savoy Hotel. Savoy Grill by Gordon Ramsay is the very definition of ‘gourmet glamour’. In Spring 2023, Savoy Grill undertook a momentous renaissance, making the restaurant an even more iconic destination. The restaurant was transformed with an elegant new look, creating a unique restaurant that is representative of Savoy Grill's rich history in the glamorous golden age. Guests can choose from an array of classic dishes including Gordon’s signature Beef Wellington and Rum Baba, flambéed at the table for a little bit of dining drama. A fantastic showcase of the highest qulaity British produce. What you do as a Pastry Chef de Partie: You pride yourself on running a pasty section, preparing, baking and presenting high quality deserts, using a creative flair and taking responsibility for all dishes coming out of your section whilst ensuring consistent presentation and memorable guest experiences You’re confident in leading, training and developing the more junior members of the team and you naturally enjoy building relationships with others You’re eager to learn and push yourself to develop your career as a Pastry Chef You’re keen to use your great baking, organisational and time management skills, creativity, and passion for exciting and innovative dishes to ensure the highest standards are constantly achieved What we offer you: Competitive Pay Rate Wage stream employer-Employees can access up to 50% of wages before payday Access to our world-class training & development opportunities globally Work with and learn from extraordinary culinary and front-of house talent in a diverse, energizing and professional restaurant environment A fantastic 50% staff discount on food and drink in UK restaurants 50% discount on Gordon Ramsay Academy classes & courses for you and Friends & Family 30% discount for your Friends & Family in all UK Restaurants Preferential Room Rates at Gordon Ramsay Restaurants partner hotels. MYNDUP - you can get up to 2 hours a month free, anonymous mental health support & wellbeing, counselling or therapy Meals on duty If you have a passion for food and are looking to develop your career in a best-in-class global restaurant group, we would love to hear from you. We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process. At Gordon Ramsay Restaurants, we are driven to be an inclusive employer, we are devoted to creating an environment where our amazing teams can thrive, and our aim is to put people at the heart of everything we do. We want our teams to be their authentic self and we truly celebrate diversity in every sense. We are successful at what we do by cultivating talented teams with diverse skills & backgrounds. Everyone is welcome in our Gordon Ramsay Restaurants family. As we continue to grow and build the business, we are committed to putting diversity, equality, and inclusion at the forefront.

Join the Gourmet Sausage Team at the Southbank Christmas Market! We’re on the lookout for reliable, hardworking, and enthusiastic individuals to join The Gourmet Sausage — serving up high-quality street food throughout the festive season. This is a fast-paced, customer-facing role in the heart of London’s iconic Southbank Christmas Market. Perfect for those who take pride in great food, teamwork, and delivering exceptional service in a lively, outdoor environment. Job Type: Part-time & Full-time roles available Contract: Temporary (18th October – 22nd December) Shifts: Daytime and evening shifts between 11am–9pm, weekends included Key Responsibilities: • Food preparation & service: Cooking and serving gourmet sausages and sides to a consistent, high standard., • Customer service: Providing friendly, efficient, and welcoming service to every guest., • Health & safety: Following all food hygiene, allergen, and safety procedures — maintaining a clean and safe workspace at all times., • Stock control: Monitoring ingredient levels, restocking when required, and rotating stock correctly., • Cleanliness: Ensuring all equipment, utensils, and prep areas are regularly sanitised and compliant with H&S standards., • Cash handling: Operating the till system accurately and processing transactions confidently., • Proven reliability and strong work ethic., • Level 2 Food Hygiene & Safety certification (essential)., • Health & safety conscious with a proactive approach to maintaining high standards., • Previous experience in street food, catering, or hospitality (preferred but not essential)., • Excellent communication and time management skills., • Ability to work efficiently under pressure in a fast-paced, outdoor environment., • Flexible availability — especially on weekends and during peak festive periods.

📍 Locations: St Pancras & Victoria 💰 Pay: £12.21–£12.50 per hour 🍞 Perks: Free food on shift 🕒 Availability: Weekend availability required Bread&Truffle are looking for upbeat, reliable, and passionate new Team Members to join our friendly crew across our St Pancras and Victoria stores! This is a multi-store position, so flexibility and a positive attitude are key. The role involves: • Serving customers with a smile and handling till transactions (let’s see that upselling game!), • Making delicious coffee and preparing fresh gourmet focaccias, • Maintaining top-tier cleanliness and organisation in store, • Has weekend availability and flexibility to work across both stores, • Brings a fun, bubbly personality and genuine people skills, • Has excellent attention to detail and takes pride in keeping things spotless

About the job Job Description The General Ledger Accountant performs a variety of routine and non-routine accounting functions with significant focus on General Ledger accounting. This position is also responsible for supporting the Financial Accounting Manager in conducting key activities such as month-end and quarter-end close, Fixed Assets, Account Reconciliations and Audits. You will be recording and processing a vast range of financial transactions. A General Ledger Accountant is essential for financial reporting, and requires liaison with various departments and individuals across the DO & CO family. To build and maintain excellent working relationships with other department ensuring the provision of a positive and professional service Prepare journal entries, reconcile accounts, and ensure data accuracy. Forward thinking administrator always looking to exceed targets and expectations whilst maintaining the collectiveness of the team and culture of DO & CO Maintaining good working relationships with all DO & CO family members as well as our partners, vendors, and other stakeholders Supporting Financial Accounting Manager with daily tasks as required Conducting accurate record keeping for audit trial and reporting purposes as well as feeding into month end closure activities Maintaining and updating the fixed assets database and intercompany recharge management Prepare, review and submit VAT returns in compliance with regional and international requirements. Monitor VAT transactions and ensure accurate reporting Conduct internal audit to ensure compliance with regulatory and organizational policies Liaise with external auditors and regulatory bodies during inspections and audits Manage and oversee financial statements, ensuring accuracy and compliance with accounting standards Perform reconciliations and analysis of accounts to ensure data integrity Supporting the team with ad hoc requests as and when needed Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications BSc in Accounting, Finance or Mathematics or relevant experience in a Financial Administrator/ Assistant role Ready to roll up your sleeves and do what is needed to give our partners the best service with a problem-solving mentality Motivation to deliver exceptional service Well presented, professional individual with a can-do, positive attitude that indulges in team success Self-motivation, resilience, and a positive change champion for DO & CO in a fast-paced environment that requires flexibility and adapting Experience in dealing with customs would be an advantage Meticulous attention to detail and precise record keeping skills Build strong relationships within the DO & CO Family, creating a team spirit, encouraging them to be at their best You are a clear and engaging communicator, strong written and verbal English, and will use a variety of methods to keep the DO & CO Family well informed as well as internal and external stakeholders Flexible in the way you think, making decisions efficiently and handling change to ensure everything we do is right for our partners and the DO & CO family Highly proficient in excel with excellent working knowledge of accounting software packages and the ability to handle and integrate data sources, both manual and electronic Good working knowledge of UK tax, auditing, and commercial regulatory rules Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive salary On-Site role Enjoy perks by referring your friends through our Refer a Friend Scheme On-Site Free Parking Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Finance & Accounting Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.

We are looking for a committed and motivated Chef de Partie to join our passionate team at the Savoy Grill by Gordon Ramsay at the iconic Savoy Hotel. Home to hundreds of years of Hollywood and history, the Savoy Grill restaurant has seen some of the world’s most famous faces pass through its gilded doors within the legendary Savoy Hotel. Savoy Grill by Gordon Ramsay is the very definition of ‘gourmet glamour’. In Spring2023, Savoy Grill undertook a momentous renaissance, making the restaurant an even more iconic destination. The restaurant was transformed with an elegant new look, creating a unique restaurant that is representative of Savoy Grill's rich history in the glamorous golden age. Guests can choose from an array of classic dishes including Gordon’s signature Beef Wellington and Rum Baba, flambéed at the table for a little bit of dining drama. A fantastic showcase of the highest quality British produce. What you do as a Chef de Partie: • You pride yourself in running a section of the kitchen, preparing, cooking, and presenting dishes – taking responsibility for all dishes coming out from your section and ensuring consistent presentation and memorable guest experiences, • You are confident in leading, training, and developing the more junior members of the team and you naturally enjoy building relationships with others, • You are eager to learn and push yourself to develop your career, • You are keen to use your great cooking, organisational and time management skills, energy, confidence, and passion for food to ensure the highest standards are consistently achieved What we offer you: • Competitive Pay Rate, • A fantastic 50% staff discount on food and drink in Restaurants, • 30% discount for your Friends & Family in Restaurants, • Employees can instantly access up to 50% of wages earned before payday via Wagestream, • Refer a Friend Scheme– earn up to £1000 bonus when referring a friend to work with us (T&Cs apply), • Access to our world-class training & development opportunities globally, • Offering our teams access to wine training and education programs as an accredited provider of WSET qualifications Levels 1-3. All delivered in-house by our Wine Education Managers., • Develop your career through a multi-site and multi-brand best in class global restaurant group., • 50% discount on Gordon Ramsay Academy classes & courses, • Preferential Room Rates at Gordon Ramsay Restaurants partner hotels, • MYNDUP - you can get up to 2 hours a month free, anonymous mental health support & wellbeing, counselling or therapy, • 50% off Membership to CODE which includes unlimited access to industry offers across restaurants, bars and hotels, • Amazing staff meals on duty If you have a passion for food and are looking to develop your career in a best-in-class global restaurant group, we would love to hear from you. We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process. At Gordon Ramsay Restaurants, we are driven to be an inclusive employer, we are devoted to creating an environment where our amazing teams can thrive, and our aim is to put people at the heart of everything we do. We want our teams to be their authentic self and we truly celebrate diversity in every sense. We are successful at what we do by cultivating talented teams with diverse skills & backgrounds. Everyone is welcome in our Gordon Ramsay Restaurants family. As we continue to grow and build the business, we are committed to putting diversity, equality, and inclusion at the forefront.

About the job Job Description Working hard to ensure that consistent, quality products are produced following all DO & CO standards Being a role model, leading a team and producing pastry according to the Head Pastry Chef/ Pastry Sous Chef schedule Insure of job pride and ownership and motivate the team to have the ability to adapt to stressful situations and deal with any emergencies or last-minute changes to production Planning production to the daily schedule and ensuring the exceptional DO & CO quality is maintained at its highest level with maximum efficiency in accordance with DO & CO regulations as set by the Quality Assurance team Coordinating, planning, and participating in the production, preparation, and presentation of meals in adherence to the menu specifications Checking daily inventory control and proceeding final ordering requests to the Purchasing team Forward, strategic thinking individual always looking to exceed targets and expectations of the unit whilst maintaining the collectiveness of the team and culture of DO & CO (OTIF performance is maintained) Monitoring wastage and ensuring processes are in place to keep food cost under control Understanding and ensuring operations adhere to all SOP’s and ALL relevant Critical Control Points, Health and Safety, Food safety and all legal requirements Ensuring the effective implementation of all policies and procedures, ensuring their consistent and compliant application Constantly performing quality control checks to ensure specifications are met on all produced pastry Maintaining good working relationships with all DO & CO family members Defining systems of working to ensure quality of product, problems are resolved with solutions and continuous improvement initiatives are instigated Taking responsibility for all your actions, support your team, and celebrate successes as a family Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Demonstrated experience as a Pastry Chef de Partie with proficiency in managing multiple sections within a high-volume kitchen environment. Exceptional knife skills, ensuring precision and efficiency in pastry preparation. Ability to conceptualize and design unique pastry items that reflect current trends and cater to various dietary preferences. Proficiency in a wide range of pastry techniques, including but not limited to tempering chocolate, making custard, mouse, and preparing various pastry doughs Meticulous approach to measuring ingredients, decorating pastries, and presenting finished products to ensure consistency and quality. Experience in airline catering is advantageous, though not a prerequisite. Proven ability to thrive in fast-paced culinary settings, maintaining composure and productivity under pressure. Ambitious and driven to create and deliver high-quality pastry dishes that exceed guest expectations. Excellent communication skills in English, facilitating effective collaboration within a diverse team. Strong team player, contributing positively to a cooperative work environment. Flexibility in work availability is crucial, as the Production Kitchen operates seven days a week, including evenings, weekends, and public holidays. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: £31,000.00 per year Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Pastry Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.

Overview We are seeking a talented and passionate Head Chef to lead the kitchen of our new kosher restaurant, offering a unique menu that blends Persian stews, Middle Eastern grills, Jewish classics, and gourmet kosher dishes. The ideal candidate will have strong experience in Persian and Middle Eastern cuisine, with a solid understanding of kosher dietary laws and the creativity to bring authentic flavors to life in a modern dining setting. Responsibilities Lead and manage all kitchen operations, ensuring the highest standards of food quality, presentation, and consistency. Develop, refine, and execute an innovative kosher menu including Persian stews (Ghormeh Sabzi, Fesenjan), Middle Eastern kebabs, Jewish soups and dumplings (Gondi, Chicken Soup), and signature desserts. Ensure compliance with kosher dietary requirements in all aspects of food preparation, storage, and service. Train, mentor, and supervise kitchen staff, fostering a professional, efficient, and collaborative work environment. Manage stock levels, supplier relationships, and ordering of high-quality kosher-certified ingredients. Oversee food safety, hygiene, and compliance with UK Health & Safety regulations. Control food costs, portioning, and waste management while maintaining profitability and high standards. Collaborate with management on seasonal menus, specials, and catering opportunities. Requirements Proven experience as a Head Chef or Senior Sous Chef in Persian, Middle Eastern, or Jewish cuisine. Strong knowledge of kosher food preparation and kitchen practices (training can be provided if required). Excellent leadership, communication, and organizational skills. Creative flair with the ability to balance tradition and innovation in menu design. Strong understanding of cost control, menu pricing, and kitchen budgeting. Passionate about delivering exceptional dining experiences with attention to detail. Benefits Competitive salary based on experience. Opportunity to shape and lead a new, unique kosher dining concept in London. Professional growth and training in a supportive environment. Staff meals and uniform provided.

About the job Job Description As Transport Operations Manager, you are responsible for the day to day managing of all transportation matters within DO & CO. This includes managing members the transport department that includes landside and airside supervisors, support staff, drivers and loaders. Overseeing the operational planning of flight and people schedules and managing the live airside and operation. Through strong communication, you will ensure all members of the transport team are aware of the expectations of their role, and how to operate safely airside. You will play a major part in supporting the DO & CO family to deliver exceptional food and service, maintaining the high reputation of DO & CO with our partners. Day to day managing of all people management processes for the Transport department both airside & landside Collaborating with other internal departments to ensure that flights are serviced on time in a safe and efficient manner. Ensure success is not limited to your department. Operational point of contact for external stakeholders such airline clients and airport contacts. Taking the lead with confidence, and being dependable during times of disruption. Motivating the team, and providing direction and guidance to Supervisors, Support team, driver and loaders on shift. Managing, reporting, and implementing any changes as required, to ensure DO & CO is compliant with the regulations relating to airside and landside operations. Having the composure and ability to adapt to stressful situations and deal with any emergencies or last-minute changes to scheduled flight operations. Taking the initiative to create and maintain an environment of continuous improvement and positivity. You will be precise and have great attention to detail when recording and completing paperwork as well as ensuring all records are up to date. Maintaining the DO & CO high standards by ensuring airside and landside deliveries are on time and in accordance with airline and airport safety standards. Maintaining good working relationships with all DO & CO family members as well as our partners, vendors, and other stakeholders. Contributing to the team’s successes in periods of disruption or where required due to heavy workload. Ensuring all aspects of the operation are assessed and all members of the department consider DO & CO a safe place to work. Taking responsibility for all your actions, support your team, and celebrate successes as a family Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications You are a role model, leading by example, ready to roll up your sleeves and do what is needed to give our partners the best service with a problem-solving mentality Passion and motivation for delivering high levels of safety and service standards. Well presented, professional individual with a can-do, positive attitude that indulges in team success Build strong relationships with colleagues, mentoring and motivating, creating a team spirit, encouraging them to be at their best Strong, dependable leader that will happily join and assist your team to maintain the high DO & CO standards at any given moment You are a clear and engaging communicator, strong verbal and written English, and will use a variety of methods to keep the team well informed on all important matters Flexible in the way you think, making decisions efficiently and handling change to ensure everything we do is right for our partners and the DO & CO family Have energy and drive to deliver beyond expectations and effectively balance priorities and always looking for ideas and opportunities to improve our service and operations Approachable leader that the large DO & CO Family can depend on and trust With your guidance, your department will always remain a safe place to work and operate You must have previous experience in Operations Management role. You must have a clean, 5-year checkable history due to working in a restricted zone of an airport Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive salary Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Room Division Management Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.

About the job Job Description Build robust and sustainable individual relationships with all levels of contact within the Customer organisation, with positive and pro-active Customer Engagement, acting as an ambassador for the company and covering all aspects of our group trading. Understand the company’s contractual deliverables ensuring customer expectations are met or exceeded through the delivery of a high level of customer service and compliance. Support in effectively implementing and communicating account plans and activities. Attend all (relevant) internal and external meetings with the client while acting as an interface between all internal functions – operations, health and safety, menu development and senior management to drive continuous improvement and innovation. Effectively use data in all aspects of the business and to drive objective decision making Oversee and ensure customer audits (direct or third party) are managed with all internal teams including the customers performance team. Ensure inventory for nominated lines is captured and discussed on a bi-weekly basis with the client, agreeing burn-off or write-off as appropriate. Ensure the timely distribution of customer instructions and other relevant information as required within the company monitoring internal teams acknowledge and implement the same. Ensure the timely investigation and response to all customer complaints, delays, and other incidents with service impact Assist the Senior Account Manager to ensure trials are coordinated with clear objective, success criteria and measurements. Capturing action points and coordinating corrective action plans and/ or commercial impact for presentation back to the client. Oversee and ensure the accurate performance data capture against contractual KPIs, flagging trends to Process Owners and Customer and Product director, especially around OTP and safety issues. Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Strong airline industry experience or demonstrable relevant industry experience (catering, logistics, retail, hospitality, operational) Demonstrable account management / customer services experience Strong interpersonal skills to build good customer and group company relationships Good presentation and team leadership skills Passion for providing excellent customer service Basic Food Safety and Hygiene understanding Ability to think strategically and commercially Strong analytical and numeracy skills Process driven and comfortable with complex data requirements Developing skills in forward planning with experience of Project Management related work Proficient IT skills, including Microsoft Excel, Word, and PowerPoint – with an ability and/or willingness to learn other systems as required. Experience in Paxia system highly desirable. Effective communicator with excellent written and verbal communication skills in English. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive salary based on experience Training and qualifications needed to perform your duty including Food Safety Qualifications Access to CIPD to expand your skills and knowledge Free on-site staff meals On-Site role Pension scheme Salary reviews in line with personal performance Opportunity to travel and work at DO & CO events nationally and internationally. Enjoy perks by referring your friends through our Refer a Friend Scheme A business where you can have a real impact, we’re not afraid of new ideas! The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Account Management Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.

About the job Job Description The Lounge Supervisor at Heathrow Airport will focus on the Front of House operation whilst the Lounge is open and liaise with the kitchen to ensure all the required standards are met at all times. They will also support all management areas of the operations too when required. Also, the Lounge Supervisor will be expected to be part of the FB service delivery and attend to passengers as part of the attendant team. Managing the rostering for all catering staff (including kitchen staff) Managing time sheets/payroll management Ordering of food and drinks and sundries through Do & Co ordering system. Liaising with the Lounge Manager and Supervisors Liaising with laundry regarding Lounge linen Ordering cleaning supplies Performance management and training of all staff Investigating customer complaints Completing daily audits and maintaining stock control Ensuring food temperature is adhered to as per H &S regulations Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Minimum 3 years’ experience as a Supervisor in hospitality industry Ability to lead and motivate staff, delegate tasks effectively, and manage team dynamics. Strong focus on providing excellent service to guests, addressing their needs, and resolving complaints. Effective verbal and written communication skills to interact with staff, management, and guests. Ability to quickly identify issues and develop solutions to enhance operations and guest experiences. Strong organizational abilities to manage multiple tasks, schedules, and priorities efficiently. Keen eye for detail to ensure the lounge is clean, well-presented, and meets high hospitality standards. Skills to manage time efficiently, ensuring that service levels are maintained and that tasks are completed in a timely manner. Understanding of budgeting, inventory control, and financial reporting to manage the lounge's profitability. Familiarity with menu offerings, beverage pairings, and food safety regulations. Ability to handle conflicts among staff or with guests diplomatically and effectively. Ability to work collaboratively with other staff members, fostering a positive work environment. Skills in training new staff and providing ongoing development opportunities for team members. Flexibility to adapt to changing situations, guest needs, and operational demands. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: £14.00 per hour Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Reception Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.