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Job Title: Graduate - First Line Support Desk Analyst Location: Leicester Type: Full -Time Overview: A leading organisation is currently seeking a motivated and customer focused First Line Service Desk Analyst to join its dynamic IT support team. As a First Line Service Desk Analyst, you’ll serve as the first point of contact for IT support queries, assisting users across the organisation. You’ll be responsible for logging, troubleshooting, and resolving incidents and service requests via multiple communication channels, all while maintaining outstanding customer service standards. Key Responsibilities: • Provide first-level IT support for hardware, software, mobile devices, and other technical equipment., • Log and resolve incidents, problems, and service requests both remotely and in- person., • Accurately document issues to ensure smooth escalation and resolution by other support teams., • Monitor and manage tickets in line with agreed Service Level Agreements (SLAs)., • Support onboarding processes for new team members, ensuring appropriate, • account and system access., • Follow defined support procedures and processes as trained., • Maintain a strong customer service ethic in all user interactions., • Contribute to team knowledge sharing and continuous improvement initiatives., • Participate in ad hoc IT projects as required. Ideal Candidate Profile: • Previous experience in an IT support or service desk role (preferred but not essential)., • A strong passion for delivering excellent customer service., • Excellent written and verbal communication skills., • Ability to manage and prioritise workload effectively in a busy environment., • Proactive, solution-oriented mindset with a willingness to learn., • Familiarity with ITIL frameworks is advantageous but not required. Why Apply? This role is ideal for candidates looking to start or further their career in IT support within a supportive team environment, offering opportunities to develop technical skills and progress professionally. Interested? If you're ready to take the next step in your IT support career, apply now to learn more about this opportunity.

Data Analyst Course Programme Job Guarantee Included Complete online training designed to take you from zero experience to your first data analyst role. Study part-time, build fundamental skills, and get dedicated job placement support until you're hired. Flexible financing options available, with payment plans starting from as low as 142 per month. Complete this 10-week online training with just 10-15 hours per week of study time. You'll learn industry-standard tools, including Excel, SQL, Python, and Power BI, while building a professional portfolio with workplace projects. The programme includes earning BCS and CompTIA certifications recognised by UK employers, expert tutor support throughout your studies, and dedicated job placement support with CV help, interview preparation, and direct employer introductions. 93% of graduates secure data analyst roles within 3 months. The programme is completely beginner friendly, so no experience needed. Ready to start earning in data?

Data Analyst Course Programme Job Guarantee Included Complete online training designed to take you from zero experience to your first data analyst role.Study part-time, build fundamental skills, and get dedicated job placement support until you're hired.Flexible financing options available, wi

Graduate Analyst required on a temporary basis, based in North Cheshire. Based in North Cheshire, their central Analytical Team is now looking to hire a number of Chemistry Graduates to join the team as analysts on temporary contracts initially. Recent Chemistry graduates with strong laboratory skil

Data Analyst Course Programme Job Guarantee Included \n \n \n Complete online training designed to take you from zero experience to your first data analyst role.

Optima’s experienced global team will accelerate the Analyst’s learning and growth by providing frequent training on various topics, shaping the Analyst’s career path to becoming an expert compliance professional in the financial services industry. Compliance Analysts will support

Data Analyst Course Programme Job Guarantee Included \n \n \n Complete online training designed to take you from zero experience to your first data analyst role.

Graduate Business Analyst Opportunity - Become an Expert in Business Change and IT Transformation. As a Graduate Business Analyst, you would instantaneously become a pivotal resource onsite for one of our clients, collaborating closely with senior staff and working end-to-end on a project lifecycle.

Data Analyst Course Programme Job Guarantee Included \n \n \n Complete online training designed to take you from zero experience to your first data analyst role.

Data Analyst Course Programme Job Guarantee Included \n \n \n Complete online training designed to take you from zero experience to your first data analyst role.

Graduate Analyst required on a temporary basis, based in North Cheshire. Based in North Cheshire, their central Analytical Team is now looking to hire a number of Chemistry Graduates to join the team as analysts on temporary contracts initially. Recent Chemistry graduates with strong laboratory skil

Data Analyst Course Programme Job Guarantee Included \n \n \n Complete online training designed to take you from zero experience to your first data analyst role.

Optima’s experienced global team will accelerate the Analyst’s learning and growth by providing frequent training on various topics, shaping the Analyst’s career path to becoming an expert compliance professional in the financial services industry. Compliance Analysts will support Senior Compl

Data Analyst Course Programme Job Guarantee Included \n \n \n Complete online training designed to take you from zero experience to your first data analyst role.

Graduate Data Analyst (Engineer/Scientist) - via the Graduate Development Programme. Understanding the types of roles available to a Data Analyst:. Kick-start your career as a Data Analyst, where you'll transform complex data into actionable insights, create dynamic visualisations and drive business

Data Analyst Course Programme Job Guarantee Included \n \n \n Complete online training designed to take you from zero experience to your first data analyst role.

Graduate Data Analyst – via the Graduate Development Programme. Understanding the types of roles available to a Graduate Digital Analyst. Kick-start your career as a Data Analyst, where you’ll transform complex data into actionable insights, create dynamic visualisations and drive business decis

Data Analyst Course Programme Job Guarantee Included \n \n \n Complete online training designed to take you from zero experience to your first data analyst role.

Joining our client's team as a Graduate Marketing Analyst will allow you to work with global clients, be part of a passionate team, and gain industry recognition. Responsibilities of the Marketing Analyst:.

Data Analyst Course Programme Job Guarantee Included \n \n \n Complete online training designed to take you from zero experience to your first data analyst role.

This intake isn't just for recent graduates.

Data Analyst Course Programme Job Guarantee Included \n \n \n Complete online training designed to take you from zero experience to your first data analyst role.

This London-based analytics business is seeking a Graduate Data Scientist / Junior Analyst to support its leading leaderboard and intelligence platform. As a Graduate Data Scientist / Junior Analyst, you’ll work closely with the analytics and development teams to collect, process and interpret lar

Data Analyst Course Programme Job Guarantee Included \n \n \n Complete online training designed to take you from zero experience to your first data analyst role.

As a Graduate Data Analyst, you’ll be deployed onsite with their team, supporting data‑driven decision‑making and emerging technology initiatives. Undergraduate degree in a technical field (e. Our clients value diversity in all its forms, and we especially welcome applications from female grad

Data Analyst Course Programme Job Guarantee Included \n \n \n Complete online training designed to take you from zero experience to your first data analyst role.

All graduates complete the core development programme to develop key skills such as how to make an impact, giving feedback and presentation skills. National Grid's Graduate & Student opportunities in the UK are open to all applicants who meet the eligibility criteria including an existing and valid

Data Analyst Course Programme Job Guarantee Included \n \n \n Complete online training designed to take you from zero experience to your first data analyst role.

About the job Research Analyst - Executive Search - Graduate. Research Analyst - Executive Search - Graduate. We are seeking an exceptionally bright and motivated individual to join a niche executive search firm as a Recruitment Analyst, with a clear path to move into a Team Leader role.

Data Analyst Course Programme Job Guarantee Included \n \n \n Complete online training designed to take you from zero experience to your first data analyst role.

Seeking a recent Italian-speaking graduate with a strong understanding of renewable energy. We are seeking a Project Analyst Associate to support our Origination and Development teams, with a specific focus on projects in Italy. Analyst, Project Management, and General Business.

Data Analyst Course Programme Job Guarantee Included \n \n \n Complete online training designed to take you from zero experience to your first data analyst role.

Are you ready to launch your career in enterprise technology and make a real impact on how finance operates across National Grid? Join our SAP Solution Engineering team as a SAP Graduate Analyst, where you’ll help deliver innovative finance solutions using SAP tools and products. As a graduate ana

Data Analyst Course Programme Job Guarantee Included \n \n \n Complete online training designed to take you from zero experience to your first data analyst role.

Are you a recent graduate eager to shape the future of finance? Ready to make a meaningful impact and bring innovative ideas to life? Well, the Rev-celerator Graduate Data Analyst programme is designed just for you. Rev-celerator Graduate Programme 2026: Data Analyst. Rev-celerator Graduate Programm

Data Analyst Course Programme Job Guarantee Included \n \n \n Complete online training designed to take you from zero experience to your first data analyst role.

We are proud to offer a graduate starting salary of £34,895. You can only apply for one graduate opportunity during this recruitment cycle. We kindly ask that you review all our graduate opportunities and apply for the one that aligns closest with your aspirations and interests.

Data Analyst Course Programme Job Guarantee Included \n \n \n Complete online training designed to take you from zero experience to your first data analyst role.

This Graduate Marketing Analyst opportunity is presented by The Opportunity Hub UK – connecting talented professionals with leading employers across the UK. Excellent Opportunity for a Graduate Marketing Analyst in Central London. This Marketing Analyst role offers recent graduates the chance to d

Data Analyst Course Programme Job Guarantee Included \n \n \n Complete online training designed to take you from zero experience to your first data analyst role.

Graduate Analyst (Renewable Energy Engineering & Finance). Following strong interest in our earlier job post, we’re reopening applications for a final round of candidates for this Graduate Analyst position. We are seeking a highly capable and numerate Graduate Analyst to join our London team.

Data Analyst Course Programme Job Guarantee Included \n \n \n Complete online training designed to take you from zero experience to your first data analyst role.

We kindly ask that you review all our graduate opportunities and apply for the one that aligns closest with your aspirations and interests. National Grids Graduate & Student opportunities in the UK are open to all applicants who meet the eligibility criteria including an existing and valid right t

Data Analyst Course Programme Job Guarantee Included \n \n \n Complete online training designed to take you from zero experience to your first data analyst role.

Keywords: chemist, chemistry, analyst, analytical, laboratory, chemical, forensic science, analysis, analyse, analyst, testing, contract testing, pharmaceutical, environmental, QC, quality control, GC, gas chromatography, HPLC, MS, Mass Spectroscopy, ICP-OES, ICP-MS, AAS, wet chemistry, graduate. Gr

Data Analyst Course Programme Job Guarantee Included \n \n \n Complete online training designed to take you from zero experience to your first data analyst role.

We are seeking a motivated and detail‑oriented graduate Data Analyst with a passion for data visualisation, artificial intelligence and reporting using Power BI. This role is ideal for a recent graduate who is eager to learn, develop analytical skills, and grow within a data‑focused career path.

Data Analyst Course Programme Job Guarantee Included \n \n \n Complete online training designed to take you from zero experience to your first data analyst role.