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Job Title: Customer Service Advisor Location: Halesowen (B62) Salary: £26,938 - £28,609 + up to £2000 Performance related bonus Job Type: Permanent, Full Time Working Hours: 37.5 hours per week, Monday to Friday between 08:30am to 18:30pm on a 5-week rotational shift pattern. 1 in 3 Saturdays 09:00am - 17:30pm * Early Shift: 8:30am - 17:00pm * Mid Shift: 9:00am - 17:30pm * Late Shift: 10:00am - 18:30pm About the Role: As a Customer Service Advisor, you will provide a professional first point of contact for customers, colleagues and external business partners in order to ensure the delivery of an exceptional customer experience. What you will be doing: * Serve our customers regardless of the channel they use, e.g. web, telephone, email, etc. * Use My Policy systems to enter customer data to a high standard of accuracy. * Validate and process new customer accounts assisting customers with any account related enquiries. * Maintain a strong and up to date working knowledge of all processes relating to relevant products and services. * To work collaboratively with your peer group and other colleagues sharing best practice. * When appropriate, seeks opportunities to add value to the customer and build customer loyalty through the promotion of My Policy products and services. * Provide administrative support to ensure activities related to customer's accounts are carried out in a timely manner and records are maintained. * Establish and communicate high standards of customer service in line with the company's values and culture. * Establish and communicate high standards of customer service in line with the company's values and culture. * Identify and escalate to your line manager any key customer impacting issues to achieve greater business wide success. * Maintain effective working practices in a team environment, ensuring that compliance and service delivery standards are in line with quality and compliance framework and regulatory requirements. * Contribute to an open and honest culture within teams through collaborative and supportive working. * Support a culture of continuous improvement for Customer experience, and operating systems. * Liaise with relevant stakeholders across the business to instigate and influence positive change. What we're looking for: * Strong Communicator * Effective decision maker in a fast-paced environment * Individuals who have a passion and commitment to providing quality Customer Service * Team Player * Able to prioritise workloads to meet challenging deadlines and ability to multi-task and self-organise. * Pro-active and well organised * Adaptable * Computer literate and proficient in MS Office suite * Accuracy and attention to detail * A desire to develop own skill sets Additional Information: All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of; Customer Services Administrator, Customer Service Representative, Customer Support, Client Service, Sales Support, Customer Service Consultant, Customer Service Administrator, Business Support, Office Administrator and Administrative will all be considered

A well-established distributor of heating products and spares is looking for a Graduate Marketing & Sales Trainee to join their friendly team in Wolverhampton. This is a hands-on role where you'll get involved in a mix of marketing, sales and customer interaction - from helping promote products

Graduate Recruitment Consultant Sales People Wanted. Apply now or contact Sam Bridges at SW6 to find out how your sales background can launch your recruitment career. Take Your Sales Skills to the Next Level in Recruitment.

Their long-running graduate programme is designed for ambitious, commercially-focused graduates who want to learn how a successful business operates and progress into high-earning sales and management roles. As a Graduate Trainee, you'll learn the business from the ground up, build strong customer r

Ready to launch your career and make a global impact in fintech sales? Our Graduate Sales Programme offers an unparalleled opportunity for ambitious graduates, regardless of prior experience, to join a high-performing, international team. About the Sales Graduate Programme 🎓. A drive to launch a

Deliver revenue against set weekly, quarterly and annual budgets and report on sales performance in weekly sales meetings. This includes the AdMaxim UI, Salesforce, Basecamp and other tools. Work alongside VP Sales to develop agency and brand strategies.

This is an exciting opportunity to join the Hartshorne Group team as a Graduate Trainee Truck Sales Executive, where you’ll gain hands-on experience, industry knowledge, and all the coaching you need to become a successful commercial vehicle sales professional. Are you a motivated business graduat

Ready to launch your career and make a global impact in fintech sales? Our Graduate Sales Programme offers an unparalleled opportunity for ambitious graduates, regardless of prior experience, to join a high-performing, international team. About the Sales Graduate Programme🎓. A drive to launch a c

Graduate Medical Device Sales Representative. We require a driven and determined individual to work as a Medical Device Sales Representative, working within diabetic products and glucose testing solutions for our client. Responsibilities as a Sales Representative will include:.

What the Graduate Recruitment Consultant should bring:. Looking for a career in recruitment/sales. What the Graduate Recruitment Consultant will get in return:.

Join a rapidly expanding Medical Device organisation with an excellent product portfolio! Our client is in search of a Graduate Medical Sales Representative to cover the South West area (M4 corridor), working within general surgery. Recent graduate, ideally in a scientific subject. Excellent demonst

Graduate Software Sales Executive (ERP) Certain Advantage is hiring for a Graduate Software Sales Executive (ERP) for a fantastic client based in Macclesfield. The Role: Were looking for a driven and commercially minded Graduate Software Sales Executive to.

Graduate Sales Practitioner- Fire and Security ?? Bristol. This is a field-based sales role. To get on this prestigious graduate programme we require a bachelor's degree in business or engineering (other rele.

Launch Your Sales Career with DXC TechnologyAre you ambitious, confident, and ready to build a career where your personality, drive, and results really matter?The DXC Sales Academy is your opportunity to step into the world of technology sales, develop commercial confidence, and build a career where

Graduate Trainee Sales Engineer - Field Based (SO, PO, RH, GU Postcode Areas)Location: Applicants must currently live within one of the following postcode areas - SO, PO, RH, or GU - covering key towns such as Southampton, Portsmouth, Chichester, Worthing, Crawley, Guildford, Farnham, and Woking.

Want to start your career at a company ranked in the UKs Top 100 Best Companies to Work For and recognised across Europe for outstanding workplace culture?Looking for a role where success is celebrated, targets are rewarded, and social life thrives with summer f

Would you enjoy working for a company with strong visions and values who offer excellent career progression and personal growth If so, this role may be for you!This opportunity will allow you to complete a Level 4 Sales Executive Apprenticeship during employment.

Graduate Sales ConsultantWant to earn £40K+ in your first year without endless cold calling? Keen to build a career in recruitment using warm leads, referrals, and real relationships? Interested in working with leading global tech brands from day one

A London-based events and promotions company is seeking graduates for their Graduate Management Scheme, designed to provide hands-on experience in sales, operations, leadership, and campaign management. Ideal candidates are recent graduates with strong communication skills and a passion for learning

Graduate Sales Development Representative - This Is PrimeWant to earn £35K+ in your first year while being part of building a brand-new sales team from the ground up? Keen to join an award-winning sales training business and learn directly from founders and se

You’re driven to build a career in sales: Whether’s just starting out or transitioning from another field, you’re serious about developing your sales skills and growing within the company. We’re looking for people for summer 2026 start who are serious about building a career in sales. You��

A leading global technology organization is seeking candidates for its Sales Academy program in the UK. This role is ideal for energetic individuals who are confident and curious, with a strong desire to succeed in a sales career. No prior sales experience is required, but candidates should be resil

A dynamic FMCG brand is seeking a Graduate Business Development Executive to enhance its presence in the UK fitness market. Ideal for a recent graduate with a passion for sport and fitness, the position offers a salary between £28k-£30k and perks such as complimentary access to fitness facilities

We are seeking German speaking Graduate Recruitment consultants to join our team!. You will use and enhance your Business Development and Sales skills as well as developing Account Management skills. This role will focus heavily on SALES and Business Development.

Work closely with experienced sales professionals and mentors. Clear career pathways into Sales and Business Development roles. The chance to build a rewarding, high impact sales career.

We have an opportunity for a Hospital Executive to join our sales team. This is an entry level role, to start your career within medical sales. Dynamic and driven with a real interest in developing a career in medical sales.

A leading supplier of electrical equipment in the UK is launching a graduate programme aimed at nurturing future sales leaders and managers. Candidates should be recent graduates with a passion for sales, strong relationship building skills, and a full UK driving licence.

A commitment to a sales career in a fast-paced environment is essential in this challenging role.

We consider our sales development organization to be the best technology sales academy in the market, and as such, we select exceptional and ambitious candidates to join our team. The role of a Sales Development Representative at Canonical. In this role, you will collaborate with a regional sales an

Sales Graduate Opportunity- Controls. To get on this prestigious graduate programme we require a bachelor's degree in business or engineering (other relevant fields will also be considered). Are you ready to kickstart your career in sales with a globally renowned company? At Johnson Controls, we’r

A leading electrical supplier in the UK is offering a graduate programme designed to develop future sales leaders and managers. Ideal candidates are recent graduates who are money-motivated, competitive, and have a passion for building relationships in sales. The programme includes hands-on training

A sales and marketing education firm in West Yorkshire is looking for a proactive Marketing Graduate to join their team. This entry-level role is designed for recent graduates eager to gain hands-on experience in digital marketing and brand development.

Partner closely with our field sales teams, channel partners and/or end customers to move sales opportunities to closure. Joining HPE in a graduate role is an excellent opportunity for a self‑motivated, proactive individual to grow with us and help drive our continued success globally. Play a fund

Candidates with the relevant experience or job titles of: Trainee Sales Engineer, B2B Sales, Graduate Business Development Manager, Business to Business Sales, New Business Sales Executive, Lead Generation Junior Sales Engineer, Grad Sales Engineer may also be considered for this role. You will be j

A well-known manufacturer in the UK is looking for a Graduate Sales Engineer to manage an existing customer base in the North-West of England. While prior sales experience isn't necessary, a customer-facing or sales-related role may be beneficial.

Are you a recent graduate with a passion for business and the drive to succeed? The UK’s largest supplier of electrical equipment to business and trade customers is offering an exciting opportunity to join their comprehensive graduate programme designed to cultivate the next generation of sales le

A technology solutions provider in England is seeking a skilled professional to develop and implement effective channel sales strategies. The role involves building sustainable relationships with Tier-1 distributors and achieving annual sales targets while conducting market research.

Graduate Sales Development Representative (SDR). Are you ready to break into tech sales and make an impact? We’re looking for ambitious, driven individuals to join our growing team. Apply today and start your journey in tech sales!.

A leading commercial vehicle company in Walsall is seeking a Graduate Trainee Truck Sales Executive. As a trainee, you'll learn all aspects of the sales process, support senior sales staff, and build client relationships. Ideal candidates are business graduates with relevant experience and strong co

Graduate Recruitment Consultant (Sales). Are you a Graduate looking to join a company committed to excellence in all that they do? Do you want to join a high performing sales team with big ambitions focused around Training, Development and Progression?. Sales, Recruitment, Consultancy, Engineering,

Are you a recent graduate with a passion for business and the drive to succeed? The UK's largest supplier of electrical equipment to business and trade customers is offering an exciting opportunity to join their comprehensive graduate programme designed to cultivate the next generation of sales lead

Recent graduate or post-graduate. Dedicate time each week to a personal commercial project focused on driving incremental sales. Gain hands‑on exposure to account development, route planning, and field sales execution.

Are you a recent graduate with a passion for business and the drive to succeed? The UK’s largest supplier of electrical equipment to business and trade customers is offering an exciting opportunity to join their comprehensive graduate programme designed to cultivate the next generation of sales le

Develop and implement channel sales strategies, create short and long term business plans to increase sales revenue. The job holder who has a good understanding of the regional market is expected to develop and implement effective channel sales strategy as well as provide support to existing channel

A boutique recruitment consultancy in Shoreditch is seeking a Graduate Recruitment Consultant. This sales-driven role focuses on candidate engagement and business development within the investment management sector. This is a great opportunity for driven graduates to start a commercial career in rec

A leading CFO forum in London is seeking a Graduate Sales Development Representative to join their team. Candidates should have a passion for sales and be eager to work in a fast-paced environment.

A leading supplier of electrical equipment in Greater London is offering an exciting graduate programme to cultivate future sales leaders and managers. The role requires a passion for sales, relationship building, and motivation. Graduates with a full UK driving licence are encouraged to apply.