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  • Customer Service Administrator
    Customer Service Administrator
    hace 15 horas
    £14.27–£17.66 por hora
    Jornada completa
    London

    Customer Service Administrator Wandsworth COMPANY: EVERPOOL RECRUITMENT JOB TYPE: PERMANENT, FULLTIME SALARY: £33000 - £39000/ANNUM + BENEFITS Are you passionate about customer service and administration? Do you have excellent IT skills? Are you looking for a new challenge within a fast-paced role? Come join the ever-growing team of IAS! The role of the Site Co-ordinator will act front of face of IAS and will manage the customer experience for all visitors and staff attending the assessment centre. You will be expected to complete courtesy calls to confirm upcoming appointments, make any necessary changes and liaise with not only the claimant but potentially the claimant's carer, guardians and or housing associations. You will be expected to provide support and compassion to customers across a variety of activities and general queries such as questions about the PIP assessment and assisting with enquiries on expense claims from customers who have incurred costs to attend the assessment centre. Other daily duties will consist of ensuring the assessment centre is fully prepared for the start of each day, in terms of equipment/supplies and general appearance - ordering supplies/equipment/stationary as required to ensure sufficient stocks are always maintained. You will also manage the appointment arrivals board ensuring systems keep up to date and in good order. You will also manage any special requests e.g., where a translator may be required, undertake the required identity checks with each customer and general administration duties, e.g., answering the telephone, copying, documents etc. What we need from you At least 1 year's customer service experience Excellent I.T skills- particularly Microsoft Office Team player Compassionate Caring manner Great interpersonal skills and ability to build a rapport with people Time management and attention to detail Job Details 37.5 hours £33,000 - 39,000 DOE Monday - Friday Shifts between 8am-6pm Hybrid Working Available Optional Overtime If you feel the Site Co-ordinator position may be for you or you are interested in finding out further information, please contact Everpool Recruitment , you can apply to this advert and someone from the Everpool team will be in touch

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  • Operations Manager
    Operations Manager
    hace 7 días
    Jornada completa
    London

    We are looking for an ambitious, driven, and proactive Operations Manager to oversee our pizza restaurants in Balham, Battersea, potentially one more next year. ​As the OM, you are the guardian of the Tony’s Culture. You will ensure that every single customer receives "amazing service for each person" while maintaining the rigorous Operational Excellence required to scale. ​The Role ​You will oversee the daily operations, financial health, and team culture across three high-volume locations. This role bridges the gap between the shop floor and the UK Leadership Team and Tony’s HQ. • ​Operational Excellence: You don't just follow SOPs; you master them. You will ensure systems and processes are followed to the letter to guarantee consistency across all sites., • ​Financial Literacy: You will own the P&L for your cluster. From labor costs to COGS, you understand the numbers and how to move them., • ​Scaling for Growth: With plans to scale to even more locations next year, you will be pivotal in preparing the infrastructure and talent pipeline for our 2027 expansion., • ​Culture & Service: You are the face of Tony’s. You lead by example, ensuring the energy is high and the service is "New York legendary." ​Requirements • ​Proactive Leadership: You don't wait for problems to happen; you solve them before they arise., • ​Systems Oriented: A deep understanding of how SOPs and structured processes drive a successful franchise., • ​HQ Reporting: Strong communication skills to report performance and strategy back to the UK team and Global HQ., • ​Experience: Proven track record in multi-site management within the F&B or hospitality sector., • ​The "Tony’s" Spirit: You are high-energy, detail-oriented, and obsessed with the perfect slice. ​The Package • ​Competitive Salary: Competitive base salary reflecting the multi-site responsibility., • ​Performance Bonus: KPI-driven bonuses based on cluster profitability and service standards., • ​Share Options: We believe in partnership. Share options are available for the right candidate who demonstrates long-term commitment and drives our London growth., • ​Growth Path: Direct line to regional leadership as we continue our UK and global expansion., • ​How to Apply, • ​If you are ready to lead the Authentic New York pizza revolution in London, we want to hear from you.

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  • TERM TIME ONLY- Level 3 Early Years Educator
    TERM TIME ONLY- Level 3 Early Years Educator
    hace 21 días
    £22500–£23500 anual
    Jornada completa
    Brentford

    Join Our Nursery Team! Are you looking for a nursery role that offers term-time working, giving you up to 3 months off a year to spend quality time with your family? If you are passionate about early years education and ready to take the next step in your career, we would love to hear from you. We are looking for a dedicated Level 3 Early Years Educator to join our nursery, supporting our management team in creating an inspiring, safe, and fun environment for our children. Hours & Terms Enjoy a role that supports a healthy work-life balance while making a real difference in children’s lives! • Term-time only (with all school holidays and half-terms off), • 8:00am – 5:00pm, Monday to Friday, • 1-hour lunch break, • 40 hours per week What You’ll Do • Plan and deliver engaging, age-appropriate activities that support children’s developmental milestones, • Foster a safe, nurturing, and inclusive environment for all children, • Supervise children during playtime, meals, and rest periods, • Maintain accurate records of children's progress and daily activities, • Collaborate with colleagues to develop curriculum plans and organise educational outings, • Communicate effectively with parents and guardians regarding children's progress and any concerns, • Manage classroom resources efficiently and ensure the environment remains clean and organised, • Lead by example in promoting positive behaviour and social skills among children Skills & Qualifications • Level 3 Early Years Educator Diploma (essential), • DBS on the Update Service (essential), • UK resident with the right to work in the UK (essential), • Valid Full Paediatric First Aid Certificate (desirable), • Safeguarding Training with solid safeguarding knowledge, • Proven experience in childcare or nursery settings, with strong understanding of early childhood education principles, • Excellent communication skills in English, both verbal and written, • Ability to work effectively with children of various ages, understanding and responding to their individual needs, • Experience supporting children with special educational needs and disabilities (SEND), ensuring inclusion and tailored learning, • Commitment to inclusive practice, fostering a nurturing and accessible environment for all children, • Organisational skills to manage daily routines and educational programmes efficiently, • Experience in positive behaviour management and fostering a collaborative learning environment If you’re ready to step into a rewarding role where every day is inspiring, we want to hear from you! Apply now and help shape the future of our little learners! Job Types: Full-time, Permanent Pay: From £22,500.00 per year Benefits: Company pension, Free parking Work Location: In person Expected start date: 01/06/2026

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