Guest service manager jobs in CwmbranCreate job alerts

Facilities Manager • Location: Isle of Wight, • Job Type: Full-time Day-to-day of the role: • Deliver a high-quality, fun, and safe guest experience, maintaining the highest standards of safety and cleanliness across all areas., • Manage guest queries and asset-related issues, ensuring the cleanliness and maintenance of rooms., • Coordinate timely, on-site maintenance works with minimal disruption to guests, ensuring safety and readiness of activity bases., • Implement policies, services, and standards developed by the support centre to maintain high standards of site presentation., • Oversee daily housekeeping activities, ensuring efficiency and adherence to guest itineraries and special requests., • Ensure facilities operations comply with statutory laws, regulations, and company policies., • Lead the Facilities Team on-site to develop a positive culture and ‘Team’ ethos., • Manage operations of the Facilities team, including Maintenance, Housekeeping & Activities., • Experience of delivering a quality FM service, • Proven experience in line management, coaching, and mentoring., • Experience in managing employee relation and welfare issues., • First Aid Training and soft and hard FM experience in a similar environment., • Risk management skills and Mechanical and Electrical experience or qualifications are desirable., • IT literate in a range of MS Office applications (Word, Excel, CAFM)., • Opportunity to be part of a team that values teamwork, quality, safety, respect, inclusivity, and fun., • Active participation in the company's Environmental & Social Governance strategy., • Support for professional development and access to training resources.

Director of Leisure, Spa & Golf - Newport, Wales Up to £80,000 + up to £15, 600 bonus +excellent benefits We are looking for a Director of Leisure, Spa & Golf to help shape the future of one of the most prestigious 5-star resorts in the world. The resort offers three world class championship golf courses, four retail outlets, leading golf academy, two spa’s, two health & fitness clubs and a range of activities that generates a combined turnover of over £10m. Main Accountabilities • Develop and deliver the operational and commercial strategy across Golf, Spa, and Leisure divisions., • Lead and oversee all Golf, Spa, Leisure Club, Retail, PGA Services, Membership, and Activity operations., • Embed a guest-centric, five-star service culture across all departments., • Lead, develop, and manage senior operational teams, including recruitment, performance, and succession planning., • Manage budgets and financial performance, driving profitability through cost control, revenue, and yield management., • Identify and implement initiatives to improve commercial performance and operational efficiency., • Establish, maintain, and enforce SOPs, KPIs, and compliance with health, safety, and hygiene standards., • Monitor performance and take corrective action where operational or financial targets are not met., • Act as the operational lead for event delivery, supporting sales teams and resort-owned events., • Drive continuous improvement and innovation through feedback, evaluation, and measured change. Benefits • 35 Days Holiday including bank holidays, • 8% company contributory pension, • Private Healthcare (Family Cover), • Critical Illness Cover & Life Assurance, • Financial & Well-being Support, • Family Leisure Club Membership, • Free Parking, • Ongoing Professional Development & Learning Opportunities, • Discounts across the group, • Support with relocation The ideal candidate • At least 3-years senior strategic leadership experience in a similar Director/General Manager role with granular expertise in at least two of golf, health and fitness/leisure or spa., • Experience of leading large multi-faceted teams, fostering a culture of 5-star standards and a drive for results., • Experience of yield management, budgeting, revenue forecasting, capital expenditure, stock management and marketing plans., • Experience in delivering large scale corporate, charity and ideally golf events., • Experience of collaboration and relationships building with internal and external stakeholders., • Ability to work flexibly, including evenings and weekends. For more information, please click apply and we will be in touch promptly if you have the right level of experience.

Duty Manager - Newport Duty Manager - Prezzo Italian "Put Your Heart into It" 12.99 per hour ( 13.50 per hour when Manager on Shift) - plus tronc/tips, commission, & perks!Are you ready to step up in hospitality and take on extra responsibility while still being part of the restaurant floor team? At Prezzo Italian, we're looking for a Duty Manager to bridge the gap between our Waiting Staff and Management team.This is more than a job - it's your chance to develop leadership skills, learn the business, and lead shifts with confidence while delivering unforgettable guest experiences.What You'll DoAct as keyholder and take responsibility for opening and closing the restaurant.Lead service during shifts when the GM/Assistant Manager is not present.Deliver Hospitality Magic by setting the tone for service on the floor.Support smooth handover between shifts and maintain communication with managers.Assist with cashing up, compliance paperwork, and stock checks.Step into a leadership role during busy periods, motivating and guiding the team.Respond to guest feedback with professionalism and positivity.Champion HEART values and act as a role model to newer team members. What We're Looking ForExperience in a hospitality team role (e.g. server, bartender, supervisor).Confidence to lead a team during busy service.Strong communication and people skills.Basic understanding of compliance, cashing up, and health & safety.Flexible, reliable, and eager to grow into leadership.Passion for food and hospitality.Why Join Prezzo Italian?Structured training and clear career pathways to Assistant Manager and beyond.Competitive pay, tronc/tips, commission and recognition for your achievements.Flexible shifts and a supportive workplace culture.Perks that matter: free meals on shift, 50% staff discount (25% friends & family), birthday day off, wellbeing support, and exclusive hospitality rewards.Be part of a team-first business where teamwork makes the magic.Ready to join a team that thrives on pride, pace, and purpose - and discover a place where your heart makes the magic? Apply now and discover where you truly belong.

Job Title: Golf Services\nSupervisor Department: Golf Contract Type: Permanent Pay: £12.48 per hour + excellent benefits Hours: 40 per week, over 5 days Location: Newport, NP18 1HQ Become a Hospitality Hero at The Celtic Collection Step into the “Greatest Story in Hospitality” and take your\nplace as a Golf Services Supervisor within our exceptional Golf Operations team\nat the iconic Celtic Manor Resort. From Manor to Marina, our people power every chapter, could you be part\nof the next one? What Makes You Our Ideal Hero? You’ll bring: • 12+\n months’ supervisory experience in a golf environment, • A\n solid background in event delivery, • Experience\n working with recognised operating standards (AA, 59 Club, etc.), • Fantastic\n interpersonal skills and a naturally engaging, guest?focused style, • Confident\n IT skills, including Microsoft applications Your Mission: Deliver ‘Yes, We Can’ Service Every Day In this exciting, hands?on role, you will: • Support\n the Golf Manager and Assistant Golf Manager in achieving\n Golf Operations objectives, • Help\n oversee daily Golf Operations, including Golf Services, locker\n room facilities, and the Celtic Manor buggy fleet, • Take\n ownership of resolving escalated guest queries or complaints, • Deliver\n five-star service, leading by example with presence, energy, and\n professionalism on the floor, • Assist\n in developing smart, effective rotas to maximise operational\n efficiency Why You’ll Love Being One of Our Hospitality Heroes Your hard work and commitment deserve recognition. With us,\nyou’ll enjoy: • Career\n development and training from day one, • Food\n & beverage and hotel stay discounts, • Discounted\n leisure membership, • Free\n virtual GP appointments, • 24/7\n wellbeing helpline, • NEST\n pension scheme, • Social\n Club membership, • Staff\n appreciation events, • Monthly\n and annual awards celebrating excellence Grow Your Story With Us As a valued member of The Celtic Collection, you’ll be able\nto say: “I\n am equipped, trained, and supported to do the best job I can.” “I\n am proud to work here — and I’d recommend it to others.” “I’m\n part of an inclusive, friendly, positive team.” “I’m\n encouraged to learn, grow, develop, and try new things.” “My\n work is recognised, my voice matters, and my ideas are valued.” “I’m\n crystal clear on our ambition, and I contribute to it every day.” Recruitment Information Should we receive a high volume of applications, we may\nclose this vacancy early. All applicants must have the right to live and work in the UK, with\nevidence required in line with UK Visas and Immigration guidelines. The Celtic Collection is an equal opportunities employer and welcomes\ncandidates from all backgrounds.

JOB\n TITLE – Assistant Front of House Manager DEPARTMENT\n – Front\n Office RATE OF\n PAY – Competitive\n plus excellent benefits! CONTRACT\n TYPE – Full\n Time SHIFT DETAILS – 5 days out of 7 LOCATION – Newport, NP18 1HQ OVERVIEW Are you a talented hospitality expert ready to take on the role of Assistant\n Front of House Manager? WHAT\n ARE WE LOOKING FOR … An individual with a creative mind and an analytical approach who will\n thrive in an environment where forward thinking, developing solutions\n and business proposals are encouraged. We are looking for a highly skilled manager, a strong character who\n has a hands-on approach and can deal with the pressures of day-to-day\n operational issues. Evidence of excellent people management skills is\n essential as is the ability to organise, inspire and lead a team. \n Knowledge of ‘Opera’ would be beneficial but not essential. You will need a passion for this sector of the industry and delivering\n outstanding service, in an environment where guests have high expectations.\n Experience in the Rooms Division sector of the hospitality industry is\n essential, with a preference for those candidates who have worked in a\n quality driven, high-volume environment. WHAT\n YOU’LL DO … The role of Assistant Front of House Manager forms part of the\n Management Team. In this position you will work closely with other\n operational Managers to ensure that the guest and five-star service delivery\n is at the centre of everything that we do. The successful candidate and\n their team will be expected to always deliver the ultimate guest experience,\n where employees interact with guests in a relaxed, pleasant but professional\n manner. WHATS\n IN IT FOR YOU… As an\n employee of The Celtic Collection, you can enjoy a range of incredible perks,\n from free parking whilst on duty, and lifestyle and retail discounts for you\n and your family to name just a few. Our\n career development opportunities are as unique as you are. We pride\n ourselves on being part of your journey every step of the way, starting on\n your first day where you can start your personalised in-house training\n pathway. We are sure you won’t be disappointed! RECRUITMENT\n INFO In the event we receive a high number of applications, we reserve the\n right to close this campaign early In line with the requirements of the Asylum and Immigration Act of\n 1996, all applicants must be eligible to live and work in the UK. Documented\n evidence of eligibility will be required from candidates as part of the\n recruitment process. The Celtic Manor Resort is an equal opportunity employer\n and would welcome interest from applicants of all ages.

Job Title: Resort Retail Outlet Manager Department: Celtic Manor Resort – Celtic Mall Contract Type: Full Time | Permanent Rate of Pay: £29,794 per annum plus excellent benefits Hours: 40 hours per week, over 5 days Location: Newport, NP18 1HQ Join one of\n the UK’s most iconic destination resorts and play a key role in delivering\n exceptional guest experiences across our vibrant retail operation. We are\n looking for an inspiring and commercially focused Resort Retail Outlet\n Manager to lead the daily operation of the Celtic Mall, ensuring\n our guests enjoy a five?star retail experience that reflects the quality and\n service excellence of The Celtic Collection. About the\n Role As Resort\n Retail Outlet Manager, you will oversee the full operation of the Celtic\n Mall, ensuring the highest standards of service, stock control, visual\n merchandising and guest engagement. You’ll lead your team from the front,\n shaping a culture where exceptional service and a passion for hospitality sit\n at the heart of everything you do. In this\n varied and fast?paced role, you will: Deliver a guest?centric retail\n environment that exceeds expectations and builds loyalty. Lead procurement, stock\n management, merchandising and product presentation. Monitor financial performance,\n manage budgets and control costs. Drive retail revenue through\n effective product placement, upselling and service excellence. Analyse guest and team feedback to\n continually improve the retail experience. Build and develop a high?performing\n retail team, fostering a positive and collaborative culture. Maintain excellent supplier\n relationships and oversee inventory accuracy, stock rotation and\n replenishment. Support wider resort retail\n operations across our golf shops when required. About You You will\n bring strong commercial acumen, proven leadership experience and a genuine\n enthusiasm for delivering outstanding guest service. With a background in\n retail management, you will be confident managing stock, motivating teams and\n using performance data to drive continuous improvement. Essential\n experience & qualities: • At least 5 years’ experience in the retail industry., • Experience managing stock\n inventory and controlling cost of sales., • Confident leading and developing a\n team in a fast?paced retail environment., • Strong organisational,\n communication and decision?making skills., • Ability to build excellent\n internal and external relationships., • Experience in a resort, hotel or\n hospitality?based retail environment., • Experience in a leadership role\n within a large organisation., • Knowledge of Concept POS and Back\n Office systems. Why Join\n The Celtic Collection? As part of The Celtic Collection, you’ll\n join award?winning teams committed to excellence and innovation. We are\n passionate about developing our people and supporting them to reach their\n full potential. We offer a range of fantastic benefits,\n including: Competitive\n salary Discounts\n across The Celtic Collection Employee\n rewards and recognition Development\n and career progression opportunities Free\n staff parking And\n so much more Grow with\n Us At The Celtic Collection, we are committed\n to creating an environment where every team member feels supported, valued\n and empowered. As a Celtic Collection employee, you will be able to say: I am\n equipped, trained, and supported to do THE BEST JOB I CAN I am\n PROUD to be part of The Celtic Collection and would RECOMMEND\n IT TO OTHERS I\n work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment I am\n encouraged to LEARN, GROW and DEVELOP and to try new things in my\n role I am\n THANKED and RECOGNISED for the work I do, and my VIEWS and\n IDEAS ARE VALUED I am\n CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT\n EVERY DAY Apply\n Today If you are a motivated retail leader who thrives on\n delivering exceptional guest experiences and driving commercial success, we’d\n love to hear from you. In the event we receive a high number of applications, we\n reserve the right to close this campaign early. All applicants must have the\n right to live and work in the UK. Documented evidence of eligibility will be\n required as part of the recruitment process, in line with current UK Visas\n and Immigration regulations. The Celtic Collection is an equal opportunities\n employer and welcomes applications from all individuals, regardless of age or\n background.

Duty Manager - Part Time - Newport Duty Manager - Prezzo Italian "Put Your Heart into It" 12.61 per hour ( 13.11 per hour when Manager on Shift) - plus tronc/tips, commission, & perks!Are you ready to step up in hospitality and take on extra responsibility while still being part of the restaurant floor team? At Prezzo Italian, we're looking for a Duty Manager to bridge the gap between our Waiting Staff and Management team.This is more than a job - it's your chance to develop leadership skills, learn the business, and lead shifts with confidence while delivering unforgettable guest experiences.What You'll DoAct as keyholder and take responsibility for opening and closing the restaurant.Lead service during shifts when the GM/Assistant Manager is not present.Deliver Hospitality Magic by setting the tone for service on the floor.Support smooth handover between shifts and maintain communication with managers.Assist with cashing up, compliance paperwork, and stock checks.Step into a leadership role during busy periods, motivating and guiding the team.Respond to guest feedback with professionalism and positivity.Champion HEART values and act as a role model to newer team members.What We're Looking ForExperience in a hospitality team role (e.g. server, bartender, supervisor).Confidence to lead a team during busy service.Strong communication and people skills.Basic understanding of compliance, cashing up, and health & safety.Flexible, reliable, and eager to grow into leadership.Passion for food and hospitality.Why Join Prezzo Italian?Structured training and clear career pathways to Assistant Manager and beyond.Competitive pay, tronc/tips, commission and recognition for your achievements.Flexible shifts and a supportive workplace culture.Perks that matter: free meals on shift, 50% staff discount (25% friends & family), birthday day off, wellbeing support, and exclusive hospitality rewards.Be part of a team-first business where teamwork makes the magic.Ready to join a team that thrives on pride, pace, and purpose - and discover a place where your heart makes the magic? Apply now and discover where you truly belong.

Job Title – Spa Supervisor Department – Spa Contract\n Type – Full-time Permanent Rate of\n Pay - £13.76 per hour Location – Newport, NP18 1HQ Overview Are you ready\n to take the next step in your spa career and lead within one of the UK’s most\n iconic 5?star resort destinations? At The Celtic Collection, we’re searching for a motivated and\n passionate Spa Supervisor to help shape unforgettable guest experiences at\n our renowned Forum Spa and Ocius Treatment Rooms. Join us, and\n be part of a team that blends luxury, wellbeing, and world?class service in\n everything we do. Why You’ll\n Love This Role As our Spa\n Supervisor, you’ll become a key part of our spa leadership team, guiding,\n motivating, and inspiring a talented group of therapists while ensuring every\n guest receives exceptional 5* care. You’ll thrive\n in a fast?paced, high?end environment where your ideas, standards, and eye\n for detail help deliver excellence across all spa operations. What\n You’ll Be Doing • Supporting the day?to?day running of the Forum Spa & Ocius treatment\n spaces, • Delivering and inspiring 5* standards in\n treatments, service, and presentation, • Leading and supporting a team of therapists,\n ensuring smooth, efficient operations, • Managing scheduling, stock control, admin tasks,\n and treatment bookings, • Handling guest feedback with professionalism and\n care, • Taking an active leadership role—team communication, development,\n briefings, • Stepping up as Duty Manager in the absence of\n senior spa leadership What We’re\n Looking For • At least 18 months’ experience as a Senior Spa Therapist, • VTCT NVQ Level 3 in Beauty Therapy, • A confident communicator and natural team\n motivator, • Strong organisational skills and experience in\n spa operations, • Ability to deliver and uphold impeccable 5*\n treatment standards What We\n Offer • A stunning environment to work in — one of the UK's leading spa resorts, • Strong focus on your development,\n training, and progression, • Staff benefits across The Celtic\n Collection, • Supportive leadership team and a collaborative spa\n culture, • Be part of an award?winning, industry?leading\n wellness experience Ready to\n Elevate Your Spa Career? If you’re passionate about luxury wellness, thrive in a\n leadership role, and want to create memorable guest experiences every day,\n we’d love to hear from you. Apply now and help shape the future of wellness at The\n Celtic Collection. In the event we receive a high number of applications, we\n reserve the right to close this campaign early. All applicants must have the\n right to live and work in the UK. Documented evidence of eligibility will be\n required as part of the recruitment process, in line with current UK Visas\n and Immigration regulations. The Celtic Collection is an equal opportunities\n employer and welcomes applications from all individuals, regardless of age or\n background.

JOB TITLE – Assistant Academy Manager DEPARTMENT – Golf – The Celtic Collection CONTRACT\n TYPE - Full Time | Permanent RATE OF\n PAY - £29,794 per annum LOCATION – Celtic Manor Resort, Newport, NP18 1HQ Are you\n passionate about delivering world?class golf experiences while\n leading a high?performing team? We are looking for a dynamic and\n driven Assistant Academy Manager to help shape the future of our renowned\n Golf Academy at The Celtic Collection. About the\n Role As Assistant\n Academy Manager, you’ll play a key role in supporting the operational and\n commercial success of our Golf & Retail Operation. You’ll oversee the day?to?day\n running of our state?of?the?art facilities, including: • Toptracer Driving Range, • PGA Teaching Studios, • VIP Room, • Driving Range Outfield, • Academy Retail Experience You’ll also\n support the delivery of PGA tuition, ensure exceptional guest engagement, and\n champion standards across all Academy areas. What\n You’ll Be Doing Leading the Academy team to deliver outstanding guest service and a five?star golf experience. Supporting coaching delivery with PGA professionals, ensuring top?quality tuition for residents, members and visitors. Driving commercial performance across the Academy, including retail, custom fitting, Toptracer revenue and teaching programmes. Ensuring immaculate presentation and safe operation of all teaching facilities, equipment and systems. Developing innovative teaching packages, junior programmes, corporate clinics and seasonal offerings. Monitoring stock, supporting monthly stocktakes and maximising retail sales opportunities. Supporting rota planning to optimise staffing levels and efficiency. Working closely with Golf & Retail leaders to enhance membership engagement and promote all Academy services. About You • Experience leading a team in a retail\n and/or driving range environment., • Minimum 1 year’s experience delivering golf\n tuition (PGA qualified desirable)., • Strong communication and interpersonal\n skills, with the ability to build positive working relationships., • Confident using Microsoft Office and golf?specific\n systems (e.g. Concept)., • Highly organised with strong attention to\n detail and a passion for outstanding service., • Flexible and adaptable with the ability to\n support business needs, including weekends and peak periods. What We Can\n Offer You • The opportunity to work at one of Europe’s\n leading golf resorts., • A collaborative, ambitious and supportive\n team environment., • Continuous professional development,\n including opportunities to grow your coaching and management expertise., • Resort-wide benefits, including discounts\n across our collection. Grow with\n Us At The Celtic Collection, our people are at\n the heart of everything we do. When you join us, you’ll be part of a team\n that is supported, valued and encouraged to thrive. As a Celtic Collection\n employee, you will be able to say: I am equipped, trained and supported to do the very best job I\n can. I am proud to be part of The Celtic Collection and would\n recommend it to others. I work in an inclusive, friendly, positive and constructive\n environment where everyone is welcome. I am encouraged to learn, grow and develop, with the freedom to\n try new things and continuously build my skills. I am thanked and recognised for the work I do, and my views and\n ideas are truly valued. I am crystal clear about our ambition, and I know how I can\n contribute to it every day. Recruitment Info We reserve the right to close this vacancy\n early if we receive a high volume of suitable applications. Therefore, we\n encourage you to submit your application as soon as possible. In accordance with UK immigration\n legislation, all applicants must have the legal right to live and work in the\n United Kingdom. Successful candidates will be required to provide original\n documentation to verify their eligibility to work in the UK prior to\n employment, in line with Home Office guidance. The Celtic Collection is committed to being\n an equal opportunities employer. We welcome applications from all individuals\n regardless of age, disability, gender identity, marital status, race,\n religion or belief, sex, or sexual orientation. We strive to ensure a fair\n and inclusive recruitment process for all candidates .

JOB TITLE – Floor Manager DEPARTMENT – ICC Wales CONTRACT TYPE – Full Time – Permanent LOCATION – ICC Wales – Newport ID – Be part of something extraordinary at the International Convention Centre Wales At ICC Wales, we host events that shape industries, spark innovation and bring thousands of people together from across the world. From high-profile conferences to show-stopping banquets, every moment in our venue is powered by a team who are passionate about delivering exceptional experiences. We are now looking for a Floor Manager to join our Operations team, someone who thrives in a fast-paced environment, leads with confidence and brings a natural talent for creating seamless, high?quality event delivery. About the Role As a Floor Manager, you will be at the heart of our operation. You’ll oversee all food service delivery across our world-class convention centre, ensuring every event is flawlessly executed and exceeds expectations. From managing set-up teams to coordinating service standards, analysing performance, communicating with multiple departments and leading your team from the front — you will play a vital role in bringing our client visions to life. This is a highly rewarding position for someone who enjoys variety, problem solving, teamwork and the buzz of large-scale, high-profile events. About You You’ll be a natural people leader with a calm, methodical approach and a strong eye for detail. With at least 3 years’ conference and events experience in a busy hospitality environment, you’ll understand the demands of high-volume operations and know how to motivate a team to deliver excellence. You’ll be an outstanding communicator, highly organised, proactive, solution-focused and confident in managing multiple functions at once. Your ability to build strong relationships internally and externally will be central to your success. Above all, you’ll have a passion for hospitality, high standards and creating unforgettable guest experiences. Why Join ICC Wales? At ICC Wales, you’ll be part of an award?winning venue with world-class facilities, a supportive and ambitious team and the chance to grow your career from day one. We invest in our people, celebrate success and create an environment where everyone can thrive. As part of the Celtic Collection, you’ll enjoy a fantastic range of benefits, including: Access to career development training from day one Discounts on food, beverage and hotel stays Discounted leisure membership Free virtual GP appointment service 24/7 wellbeing helpline NEST pension scheme Social Club Staff appreciation events Monthly and end?of?year awards schemes If you’re driven, passionate and ready to take your leadership to the next level, we’d love to hear from you. Grow with Us As a Celtic Collection employee, you will be able to say – I am equipped, trained, and supported to do THE BEST JOB I CAN I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY Recruitment Information We reserve the right to close this vacancy early if we receive a high volume of suitable applications. Therefore, we encourage you to submit your application as soon as possible. In accordance with UK immigration legislation, all applicants must have the legal right to live and work in the United Kingdom. Successful candidates will be required to provide original documentation to verify their eligibility to work in the UK prior to employment, in line with Home Office guidance. The Celtic Collection is committed to being an equal opportunities employer. We welcome applications from all individuals regardless of age, disability, gender identity, marital status, race, religion or belief, sex, or sexual orientation. We strive to ensure a fair and inclusive recruitment process for all candidates .

Facilities Manager Location: Isle of Wight Job Type: Full-time Reporting to: Regional Facilities ManagerJoin our Clients team who are dedicated to creating unforgettable learning and adventure experiences that significantly impact the lives of young people. As a Facilities Manager, you will support the General Manager by overseeing site Facilities Management, including maintenance and cleanliness for both guests and colleagues. This role involves line management of Facilities Operatives & Housekeepers, managing on-site contractors, and ensuring exemplary customer service through strategic refurbishments and compliance with statutory regulations. Day-to-day of the role: Deliver a high-quality, fun, and safe guest experience, maintaining the highest standards of safety and cleanliness across all areas. Manage guest queries and asset-related issues, ensuring the cleanliness and maintenance of rooms. Coordinate timely, on-site maintenance works with minimal disruption to guests, ensuring safety and readiness of activity bases. Implement policies, services, and standards developed by the support centre to maintain high standards of site presentation. Oversee daily housekeeping activities, ensuring efficiency and adherence to guest itineraries and special requests. Ensure facilities operations comply with statutory laws, regulations, and company policies. Lead the Facilities Team on-site to develop a positive culture and 'Team' ethos. Manage operations of the Facilities team, including Maintenance, Housekeeping & Activities. Monitor and report performance to the Regional Facilities team and contribute to senior leadership activities.Required Skills & Qualifications: Experience of delivering a quality FM service Proven experience in line management, coaching, and mentoring. Experience in managing employee relation and welfare issues. First Aid Training and soft and hard FM experience in a similar environment. Risk management skills and Mechanical and Electrical experience or qualifications are desirable. IT literate in a range of MS Office applications (Word, Excel, CAFM). Full UK Driver's licence and Enhanced DBS check are essential.Benefits: Opportunity to be part of a team that values teamwork, quality, safety, respect, inclusivity, and fun. Active participation in the company's Environmental & Social Governance strategy. Support for professional development and access to training resources. Competitive salary and benefits package.To apply for this Facilities Manager position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this position

The role focuses on team management, ensuring high service standards, and enhancing guest experiences. A luxury hotel management company located in the United Kingdom is seeking a Food and Beverage Manager to lead operations of the restaurant and bar.

Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Home Connections role with EE. You’ll be talking to them over the phone when they first join us, guiding them through the process of

Employee of the Month' rewards and Long Service Awards'.

The salary advertised is full time (35 hours per week, 52 weeks per year).Part-time hours / sessional posts will be pro-rated accordingly.This is a 39-week sessional post i.Temporary until 31st March 2027.Monday - Friday, working 7 hours per day.East Lothian Council seek to appoint a positive, resil

In this varied role, we'll need you to answer the phone, handle our files and support our managers. Employee of the Month' rewards and Long Service Awards'.

The salary advertised is full time (35 hours per week, 52 weeks per year).Part-time hours / sessional posts will be pro-rated accordingly.This is a 39-week sessional post i.Monday - Friday, working 7 hours per day.East Lothian Council seek to appoint a positive, resilient and committed individual fo

As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedi

Employee of the Month' rewards and Long Service Awards'.

This is a casual, part-time role offering flexible working.As a Bank Housekeeping Assistant at a Barchester care home, you'll help to create a warm and homely environment that enables us to meet each resident's unique needs.Keeping the home clean and safe is no small task, which is why the role of a

Care Worker - Community Based working9am-6pm.Candidates must have long term right to work - No skilled worker visa option.On going training and development.Able to work alternative weekends (this makes it fair for all staff).Professional manner at all times.Friendly caring attitude towards all staff

Winner Recruitment is recruiting on behalf of a reputable cleaning company for a Mobile Cleaner to cover a range of commercial sites across Wrexham, Welshpool, Newtown.You will be responsible for cleaning housing association communal areas, including stairwells and corridors.This is a mobile role, t

Candidates must have long term right to work - No skilled worker visa option.On going training and development.Able to work alternative weekends (this makes it fair for all staff).Professional manner at all times.Friendly caring attitude towards all staff and clients.Please note - people do NOT need

Days/Nights | Shift Work | Permanent.Acorn by Synergie are recruiting dedicated and compassionate Support Workers to support an individual with mental health needs and a physical disability in their own home.This is a person-centred role focused on promoting independence, maintaining routines, and s

Full Time, Part Time, Evenings & Weekends Available.Full UK Driving Licence Required.We're sorry, but we do not currently offer sponsorship to applicants.With 14,000 colleagues across 32 care companies, we have one purpose: to make sure no one in need of care is ever forgotten or left behind.Were no

Are you passionate about making a difference in the lives of individuals with autism? Join our team at Orbis Education and Care as a Care Assistant and be a part of a dedicated, compassionate community! About Us: Orbis Education and Care is a leading provider of specialist services for children and

Nights Senior Care Assistant Location: Cwmbran (NP44) Shifts: 12.Contract: Flexible/Agency - offered based on your availability Salary: £14.PAYE) + holiday pay Holiday pay is separate, NOT inclusive of your hourly pay.About the Role: As a Senior Care Assistant, you'll work closely

We at Mayfair Homecare, pride ourselves on placing our valued live-in care assistants at the core of what we do, so that in turn they are best equipped to support those who use our services.

Superior Healthcare is looking for a.You will be supporting a client with severe learning disabilities who lives at home with their family.The family would like a carer who is supportive, fun and will engage with their daughter.Adult or child complex care experience.Someone confident, uses good init

Candidates must have long term right to work - No skilled worker visa option.On going training and development.Able to work alternative weekends (this makes it fair for all staff).Professional manner at all times.Friendly caring attitude towards all staff and clients.Please note - people do NOT need

Are you driven to make a real difference in children's lives? Join our dedicated team as a Support Worker at our children's home, and work to create a safe, nurturing environment where every child feels secure, valued, and loved.Support Worker to join our team in St Albans, working with children and

As the Team Leader in Walsall Wood home, you will be responsible for deputising in the Deputy Managers' absence and supporting the Support Workers.

A day in the life of a Night Senior Care Assistant with Orbis Education and Care Involves: * Act as shift leader Assist in ensuring service scouring standards are maintained.

Flexible/Agency - offered based on your availability.Holiday pay is separate, NOT inclusive of your hourly pay.As a Senior Care Assistant, you'll work closely with Management to deliver high standards of physical, emotional, and social care tailored to individual needs.You'll act as a role model for

Part Time Personal Care Assistant.We are recruiting experienced carers on behalf of our female client, who is looking for a fun, outgoing and personable individual to join her existing team of PAs.Loves to just sit in and chill - watching soaps, movies and Netflix.Loves music, especially Bob Marley.

Holiday pay is separate, NOT inclusive of your hourly pay.Your role would be to provide support and care to elderly residents within the nursing homes.The position offers long days, night (wakes) shifts and split shifts (AM/PM).Your role would be to provide support and care to elderly residents with

This position is being advertised by Swift Temps Ltd, trading as an Employment Agency.Evening/ Night Industrial Cleaners required in Ruabon near Wrexham starting immediately on a long term, temporary leading to permanent contract.Hours / Days of work : 4 on/ 4 off rota 6pm to 3.Previous factory / ma

Flexible/Agency - offered based on your availability.Holiday pay is separate, NOT inclusive of your hourly pay.As a Senior Care Assistant, you'll work closely with Management to deliver high standards of physical, emotional, and social care tailored to individual needs.You'll act as a role model for

Superior Healthcare is recruiting.Senior Community Healthcare Support Workers.This is a rewarding night-shift role working with children who have complex clinical needs within their family homes.Your role will focus on ensuring each child is safe, comfortable, and supported to live a.Outdoor activit

Superior Healthcare is recruiting a dedicated and compassionate.Children's Complex Care Assistant.Trisomy 13, Tonic-Clonic seizures, and Osteoporosis.Tuesday everyother Saturday and Sunday nights.Three years' continuous referencing.

Flexible/Agency - offered based on your availability.Upper Cwmbran NP44 + Pontypool NP4.Holiday pay is separate, NOT inclusive of your hourly pay.As a Senior Care Assistant, you'll work closely with Management to deliver high standards of physical, emotional, and social care tailored to individual n

We are looking to appoint a Family Support Worker to deliver a high-quality family support service as part of our Kentown Team. Reporting to the Family Support Manager of the Kentown Team and working in partnership with health, education and social care professionals, you will take responsibility fo

Monday to Friday, 07:00 15:00.We are currently seeking a reliable and hardworking.This role is essential in maintaining a clean and safe working environment for all site personnel.Removing debris and keeping site tidy.Sweeping, mopping, and dust control.Assisting site teams with general cleaning du

Under the supervision of the Registered Manager or other competent person participates in the safe and efficient delivery of care to Residents and provides flexible support services within the Home as required. Children's Services Qualified Residential Support Worker.