Trabajos head of delivery en Reino Unido

Press Coffee is a speciality coffee company supplying wholesale and B2C customers from our south London roastery. We also provide contract and slot roasting services for other coffee brands. We are looking for a full-time team member to support deliveries, events and roastery operations. The role will involve delivering coffee to wholesale customers one or two days per week using our electric van, with the remainder of the week spent assisting with: • Packing and shipping retail and wholesale orders, • Organising and scheduling deliveries using relevant software, • Handling green and roasted coffee, including heavy lifting, • Setting up cupping sessions, • Cleaning and maintaining the roastery, • Supporting the roasting team with production activities You must hold a full, clean UK driving licence and have a passion for speciality coffee. Previous speciality coffee experience is essential, while full training in roastery operations will be provided. Reporting to the Head of Coffee, you will have the opportunity to develop your coffee-making and roasting skills as you progress within the business. We are an independent family business committed to paying the London Living Wage. The role will initially start at this rate. Please send your CV to Andy.

Be you. At work. Here at Locke, we create spaces where you can be you – and we don’t just mean our design-led aparthotels. From front desk to back office, on-the-ground to behind-the-scenes, our team makes Locke what it is. Forget demographics: we’re building a community of the culturally curious. The forward-thinking. The ever-questioning. Locke is growing. With new openings across the UK and Europe coming up, we’re at an exciting time in our young life. Want to get stuck in? Roll up your sleeves and let’s go. We're looking for a Food & Beverage Supervisor to join our team at Locke at Broken Wharf, London. JOB OVERVIEW To co-operate and work with departmental colleagues and team members across the business, carry out tasks as designated and manage the day-to-day practical aspects of customer service in an organised, structured and professional way. The F&B Supervisor leads the team on shift from the front, coordinates with the kitchen and bar teams, provides high standards of customer service and product quality, handles customer complaints, and ensure compliance with health and safety regulations. To carry out all tasks and procedures in line with statutory requirements and ensure that customer service is provided in line with the business and performance objectives of the Hotel. DUTIES AND RESPONSIBILITIES Service Delivery: Creating tell-your-mates experiences that makes guests want to keep coming back. Lead, coach, and encourage the F&B team in taking responsibility for service standards. Welcoming guests, directing them to their tables, and ensuring a clean and inviting space. Presenting menus, answering questions about dishes and beverages, and accurately record orders. Delivering food and beverages promptly and efficiently, ensuring proper presentation and temperature. Be a system specialist on Mews POS able to upload and edit product and pull reports as necessary. Refill drinks, clear used plates, and maintain a clean and organised dining area. Process payments, whether by credit card or room charging. Supervise seamless daily operations, balancing efficiency with high service standards. Delegate effectively so everything runs smoothly Monitoring customer satisfaction, interacting with guests, and addressing complaints or concerns promptly. Follow company policies and procedures to ensure that customer service processes run smoothly and the customer is satisfied. Liaise with other departments such as operations, reservations, and finance to ensure issues are resolved efficiently and within agreed service level agreements. Oversee guest satisfaction - seek feedback to continuously improve service delivery. Execute relevant cost control measures while maintaining a premium guest experience. Identify upselling opportunities and present them to the team. General Operations & Team Support: Work flexibly across multiple areas depending on business needs. Support events, activations, and lifestyle programming. Ensure public areas remain clean, inviting, and on-brand. Maintain a positive, supportive, and inclusive team environment. Follow all hotel policies, safety procedures, and brand standards. Other: While this job description is intended to be an accurate reflection of the duties involved with this position, the company reserves the right to add, remove or alter duties when business need dictates. REQUIRED KNOWLEDGE, SKILLS & EXPERIENCE FOR THIS ROLE Qualifications: A High School diploma or equivalent qualification is desirable. Experience: Similar relevant experience at a supervisor or senior server level in a food and beverage service environment. Demonstrated ability to deliver excellent customer service and ensure guest satisfaction Experience with inventory control and stock management is beneficial. Excellent communication and interpersonal skills are vital for interacting with employees, customers, and other departments. Skills: Motivating, training, and supervising employees to achieve operational goals and maintain high standards. Effectively organising and prioritising tasks, especially during peak hours. Addressing employee issues and customer complaints in a calm and professional manner. Understanding budgeting, inventory control, and cost management. Tracking inventory levels, ordering supplies, and minimising waste. Adjusting to changing demands and environments and being flexible in their approach.

Yard Sale Pizza are on the search for an experienced Head Pizza Chef who is a collaborative team leader with excellent pizza making skills to join our amazing team! Offering new loyalty incentive - extra 50p per hour paid after 1 years continuous service Who are we? Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 17 of our favourite neighbourhoods. Known for our collaborations, we've teamed up with illustrators, musicians, international chefs & local eateries- all on the quest for the perfect pie! We've won London's most-loved restaurant in Time Out's 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London's favourite pizza in Time Out's inaugural Clash of the Slices in 2022. We're a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. We welcomed our sixth shop and FIRST south of the river in October 2020, during a difficult time where many other hospitality businesses sadly had to close their doors...a huge hats off to our brilliant delivery business model that facilitated us to open this beauty! Our full team of in-house drivers worked like mad delivering our handmade pizzas to the lovely folk of Dulwich and surrounding areas, a brilliant start! What will I be doing? • Leading and mentoring a hard working team of chefs in a busy environment., • You'll report to our Kitchen Operations Manager and General Manager and you will be responsible to run all areas of the kitchen on site., • Ensuring the smooth running of the kitchen whilst keeping a positive working environment for the team!, • You'll be responsible for overseeing and providing excellent pizza quality, kitchen speed and service., • Training and maintaining a competent chef team - providing regular appraisals and keeping the team engaged., • Ensuring that you hit successful GP and portioning figures., • Maintaining 5* Food Hygiene standards., • You'll be responsible for your team's rota in alignment with budgeted staff costs., • Stock ordering and rotation. What are we looking for? • Someone with masterclass Pizza-making skills with a real passion for pizza!, • Someone who is highly skilled in making Neapolitan-style pizza, making and stretching dough and baking in a stone-based marana oven., • A Head Chef who has previous experience leading and developing a team who enjoys collaboration and has excellent communication skills., • Someone who has first-class organisation skills and attention to detail., • Someone with good knowledge of risk assessments, food safety and hygiene within a commercial kitchen. What's on offer: • Competitive Hourly Rates., • Full time hours - around 40 per week. Loyalty incentive - extra 50p per hour paid after 1 years continuous service Paid overtime., • Holiday paid in days off or in cash., • Career progression with Yard Sale Pizza - our Shop Head Chefs earn a monthly bonuses based on KPI's., • Working with a brilliant team in a fast-growing company., • Free pizza on shift and brilliant discounts to enjoy with family and friends., • Staff parties throughout the year., • Uniform and other merchandise to celebrate your milestones working with us. If this sounds good, then we can't wait to hear from you! Pizza & Love, YSP

Join the Acelo Collective, our network of experienced independent Revenue Practitioners. This is not a permanent role. Instead, you'll be considered for project-based client engagements that match your expertise, with assignments typically ranging from a few weeks to several months. About Acelo Acelo is the revenue partner for ambitious B2B businesses. We diagnose what's slowing growth, build the systems to fix it, and help clients create sustainable revenue momentum. Combining experienced operators, proven methodology and AI-enabled delivery, we help businesses generate revenue, retain customers and make better commercial decisions. The Opportunity We're looking for Senior Revenue Leaders who have built, led or transformed commercial functions and can step into client engagements with credibility from day one. You'll lead discovery, diagnose challenges, shape practical solutions and help clients implement meaningful change across sales, marketing, customer success and revenue operations. Supported by Acelo's methodology, proprietary tooling and AI-first approach, you'll focus on delivering outcomes, not just recommendations. Why Join the Acelo Collective? • Access to high-quality, pre-vetted client engagements, • Spend less time selling and more time delivering, • Flexible assignments alongside your existing portfolio, • Proven methodology, proprietary tooling and AI-enabled delivery, • Competitive day rates agreed per engagement, • Opportunity to work alongside experienced Practitioners who have led revenue functions themselves If you’ve carried the number, built teams and delivered commercial change firsthand, we’d like to hear from you.

Job Ref: HON1103 Branch: Honi Poke Baker Street Location: Honi Poke Baker Street, London (West) Salary/Benefits: £33,000 – £36,000 per year, depending on experience Contract type: Permanent Hours: Full Time Hours per week: 45 Posted date: 07/09/2026 Closing date: 19/10/2026 Join the Honi Poke family and lead one of the fastest-growing grab-and-go poke stores! At Honi Poke, we're all about fresh, fast, feel-good food. Inspired by the flavours of Pacific Hawaiian cuisine, our colourful home-made poke bowls and sushi grab-and-go options bring sunshine to busy streets, but it's our people who make the difference. We're looking for an experienced, passionate General Manager to take ownership of one of our stores. As a General Manager, you'll deliver operational excellence, lead and inspire a high-performing team, and ensure every shift runs smoothly. You're a hands-on, strategic leader who thrives in a fast-paced environment, with a genuine passion for fresh food, hospitality, and creating outstanding customer experiences. You'll be the driving force behind store performance, staff development, and customer satisfaction, and play a key role in growing the Honi Poke brand. That's the way we bowl! Key Responsibilities • Lead your store to deliver exceptional standards in service, food quality, and consistency, ensuring every shift reflects the Honi Poke vibe., • Manage day-to-day store operations, including rotas, ordering, forecasting, financial reporting, and store-level KPIs (sales, labour, GP, and guest satisfaction) to drive performance and operational excellence., • Recruit, train, coach, and develop a high-performing team, fostering a positive, motivated, and inclusive culture where staff feel supported, recognised, and empowered, while nurturing future leaders in fast-casual and food retail., • Maintain operational standards, compliance, and store environment, covering Food Safety, Health & Safety, brand standards, equipment maintenance, and store cleanliness., • Enhance the customer experience and brand presence, acting on guest feedback and delivery performance (e.g., Deliveroo), while embodying Honi Poke's values and culture in every aspect of leadership. What We Offer • £33,000 – £36,000 per year, depending on experience, • Paid breaks: your time to rest matters, • Free meals every shift, • Exclusive team discounts for you, your friends & family, • Employee Assistance Programme: support for your wellbeing, • A vibrant, friendly team culture where positivity and growth go hand-in-hand Who You Are • Experienced in hospitality, fast-casual, or food retail management (restaurant, grab-and-go, café, or takeaway experience ideal), • Hands-on, strategic, and able to lead, inspire, and develop a high-performing team, • A people-focused leader, positive, reliable, and excellent at motivating others, • Passionate about fresh food, operational excellence, and outstanding customer experiences, • Confident managing financial performance, KPIs, and operational compliance in a fast-paced environment Bring your leadership, energy, and passion to Honi Poke and help us become the go-to poke destination while growing your career in hospitality management. Apply today, we can't wait to welcome you to the family!

Hidden behind the signature harlequin stained-glass windows lies an iconic restaurant with a history of over 100 years and an enviable reputation for fine-dining excellence. We are searching for a confident Waiter to join a dynamic and supportive team in one of the UK’s most-loved restaurant brands. Benefits & Rewards: 50% staff discount for you and up to 3 friends when you dine in our restaurants. Celebrate career anniversaries, with a gift voucher to dine in our restaurants. 'Refer a Friend' bonuses. Career Development and Training, including Apprenticeships. Free food and drinks to the same standard that we serve our guests when you are working. Extra holiday allowance for length of service, up to 5 extra days after 5 years. You can take your Birthday as a day off - Guaranteed! Cycle to Work Scheme. Discounts on Gym Membership and access to discounts on 100s of retailers, health, entertainment, travel & more. Key elements of your role as Waiter involves providing a quick, friendly, and professional service at all times. You are able to confidently share your knowledge and recommendations of the menu to our guests and ensure they have the very best Ivy experience when they visit us. About you: You are positive and responsive to our guest’s needs and exceed expectations when it comes to service delivery. You are a team player who delights in being professional and well-mannered with both guests and team members. About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.

What you'll get: • £13.76 – 17.76 per hour OTE (including service charge and delivery bonus - our data says you can earn between £1 to £4 per hour on top of your pay), • Free yummy pizzas and soft drinks on every shift, • Free Sourdough bread to cook at home, • 28 days holiday (pro rata), • A pension scheme to set you up for the future, • 24/7 virtual GP access and confidential counselling sessions and advice on wellbeing, money, legal and personal matters., • Cashback, online discounts and discounted shopping vouchers to help with everyday savings., • Gym and fitness discounts, cinema tickets, family days out and exclusive hospitality perks., • Annual social events, incentives and competitions, • 50% staff discount when dining in any Franco Manca restaurants, • Up to £500 employee referral scheme (T&C apply), • Ongoing personal growth and development with our Franco Academy all over the UK About Us: At Franco Manca, we're passionate about making pizza the way it should be – simple, authentic, and absolutely delicious. Our famous slow-rising sourdough, fresh seasonal ingredients, and traditional cooking methods are at the heart of what we do. But what makes us truly special is our people. From our pizzerias to our kitchens, we're all about great food, good vibes, and creating a place where everyone feels welcome. If you love food, thrive in a fast-paced kitchen, and want to grow your career with a brand that cares, we'd love to have you join the Franco family. What You'll Do: • As Pizza Second Chef, you'll be a vital part of our kitchen team, supporting the Head Chef and keeping the heart of our pizzeria beating strong., • You'll work closely with the Head Chef to deliver consistently amazing food, ensuring every pizza is a masterpiece., • Take responsibility for key areas of the kitchen, from food prep and quality control to maintaining hygiene and safety standards., • Help train and support junior members of the team, sharing your skills and passion for great food., • Keep calm under pressure and lead the team when the Head Chef isn't around., • Play a hands-on role, from stretching dough to creating pizzas that make our guests smile. What You'll Bring to the Role: • We're looking for someone with kitchen experience, a passion for food, and a positive, team-first attitude., • You'll have experience in a busy kitchen, with a strong understanding of food prep, hygiene, and service., • Be passionate about cooking and delivering high-quality food with every dish., • Be a great team player, supporting and motivating others to do their best., • Stay organized and focused, even during the busiest shifts., • Have a hunger to learn and grow, with the drive to take the next step in your kitchen career. If you have the skills & passion to become a Franco Manca Pizza Second Chef, then click apply and jump on board with the pioneers of Sourdough Pizza! Franco Manca is proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all our people. We welcome applications from everyone and recruit based on skills, experience, and potential. If you need any adjustments during the application or interview process, please let us know and we'll be happy to support you.

Yard Sale Pizza is on the search for a Second Pizza Chef to join our amazing team! Offering new loyalty incentive - extra 50p per hour paid after 1 years continuous service Who are we? Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 17 of our favourite neighbourhoods. Known for our collaborations, we've teamed up with illustrators, musicians, international chefs & local eateries- all on the quest for the perfect pie! We've won London's most-loved restaurant in Time Out's 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London's favourite pizza in Time Out's inaugural Clash of the Slices in 2022. We're a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. We're buzzing to be opening our 12th Yard Sale Pizza in North London's Tufnell Park in April 2024. Bringing our award-winning handmade, hand-delivered pizzas to this stunning neighbourhood! We'll be serving up London's ultimate delivery pizza, all delivered by our amazing team of drivers through our in-house delivery service, with seats for dine-in customers. What will I be doing? • Ensuring the kitchen service is running smoothly., • Leading shifts and taking ownership in the absence of the Head Chef., • Adhering to the highest standards, including cleanliness and organising deep cleans., • Training the team alongside the Head Chef., • Completing all prep as required and taking responsibility for your workstation., • Work collaboratively in a team alongside the wider team. What are we looking for? • Someone with previous experience stretching, baking and making dough in a fast-paced environment., • Someone with a good command of English., • An excellent communicator who enjoys being part of a team!, • Someone who is willing to work weekends. What's on offer: • Working with a fantastic team in a fun environment, • A brilliant work/life balance so you won't be working super-late!, • There's loads of opportunities to progress to a Head Chef role as we have really ambitious expansion plans!, • A competitive hourly rate including bonuses., • Full time hours - around 40 hours per week with all overtime paid for., • Loyalty incentive - extra 50p per hour paid after 1 years continuous service, • Holiday paid in days off or in cash., • Training & career progression - we have excellent learning and development opportunities!, • Free pizza on shift and brilliant discounts to enjoy with family and friends., • Fun staff parties - we close the shops so we are all able to join together!, • Hospitality Action's Employee Assistance Programme (EAP) offers free independent, expert, support and advice 24/7 to all YSP staff. If this sounds good, then we can't wait to hear from you! Pizza & Love, **YSP

Sous Chef Hotel California, London, UK Join Hotel California's culinary team as a Sous Chef and become an integral part of our mission to deliver exceptional hospitality with warmth and genuine passion. We are seeking a talented and dedicated Sous Chef who shares our commitment to excellence and takes pride in creating memorable culinary experiences for our guests. About Hotel California Hotel California is where hospitality comes alive. We're not just a hotel – we're a home for people who genuinely love this industry. Known for warm, heartfelt service and vibrant energy, we've built a place where guests feel welcome and staff feel valued. Every shift matters, every team member counts, and every day is an opportunity to create something meaningful together. Our commitment to unparalleled service and meticulous attention to detail reflects the highest standards of luxury hospitality. The Role As Sous Chef, you will work alongside our Head Chef to lead kitchen operations and ensure the consistent delivery of outstanding culinary excellence. You will supervise kitchen staff, maintain exacting food quality and presentation standards, and contribute to menu development that reflects our commitment to sophistication and elegance. Key Responsibilities: Assist the Head Chef in planning menus and developing innovative dishes that maintain our reputation for culinary excellence Supervise, mentor, and develop kitchen staff, fostering a collaborative and professional environment Ensure all dishes consistently meet our exacting standards for quality, taste, and presentation Maintain strict food safety and hygiene protocols in full compliance with UK regulations Manage kitchen inventory, ordering, and costs while preserving our quality standards Oversee food preparation and cooking operations during service shifts Maintain cleanliness, organization, and proper maintenance of kitchen equipment and workstations Take full control of kitchen operations in the absence of the Head Chef Lead staff training and development initiatives, promoting a culture of continuous improvement Uphold Hotel California's values of warmth, professionalism, and unwavering dedication to guest satisfaction About You You are a skilled culinary professional with proven leadership experience and a genuine passion for delivering exceptional food. You possess strong technical expertise, meticulous attention to detail, and the ability to thrive in a fast-paced environment. Your dedication to hospitality and commitment to excellence align perfectly with our culture. Essential Requirements: Minimum 3+ years of proven experience as a Sous Chef or in a senior kitchen position Strong knowledge of food preparation techniques, kitchen operations, and menu planning Excellent leadership and team management skills with the ability to inspire and develop staff Food Hygiene and Safety Certification (Level 3 or equivalent) Ability to work under pressure and maintain composure during service Strong communication and organizational skills Genuine passion for culinary excellence and continuous improvement Flexibility to work shifts, including evenings and weekends as required Desirable Qualifications: Experience working in luxury hospitality or fine dining establishments Knowledge of classical French cuisine techniques Experience with menu costing and kitchen management software Culinary qualifications (NVQ Level 3 or equivalent) Why Join Hotel California? At Hotel California, our team members are our greatest asset. We foster an environment where professional growth is encouraged, excellence is celebrated, and every member of our team feels genuinely valued. You will work alongside a passionate culinary team, develop your skills further, and contribute to creating unforgettable experiences for our guests. We are committed to your success and offer genuine opportunities for continuous learning and career progression within our organization. If you are a dedicated culinary professional who shares our values of warmth, professionalism, and dedication to excellence, we would love to hear from you.

Fallow was founded by three individuals in May 2019, two chefs Jack Croft and William Murray, and career hospitality entrepreneur James Robson. The essence of this combination makes up much of Fallows DNA, where conscious culinary creativity meets hospitality experience and passion. Fallow’s permanent home in St James’s market was established in November 2021 and has since attracted a string of awards including both the Marie Claire and GQ ‘sustainable restaurant of the year’ and the Caterer award for ‘best new restaurant’. As a Head Butcher at Fallow, you will play a key role in ensuring the highest standards of meat preparation, quality, and presentation across our menus. Working closely with our Head Chef and kitchen team, you will be responsible for cutting, trimming, and preparing meats with precision and care, maintaining consistency, and upholding Fallow’s commitment to sustainability and innovation. Key responsibilities: • Prepare, cut, trim, and portion meats to specification, ensuring quality and consistency., • Maintain excellent standards of hygiene, food safety, and storage across all meat sections., • Collaborate with chefs to ensure all cuts meet menu requirements and portion control guidelines., • Monitor and manage stock rotation, minimizing waste and ensuring optimal freshness., • Support with ordering and receiving deliveries according to purchasing and sustainability standards., • Maintain and care for all butchery equipment, ensuring safety and efficiency at all times. About you: • Proven experience working as a Butcher in a butchery shop, restaurant, or both., • Deep understanding of meat cuts, carcass breakdown, and knife handling., • Passion for quality, sustainability, and ethical sourcing., • Strong attention to detail, consistency, and presentation., • Excellent organizational and time management skills., • A collaborative and positive team player who thrives in a dynamic kitchen environment. The benefits: • Competitive salary., • Career progression., • Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses., • Wellbeing initiatives., • Reward and recognition schemes., • Free welcome lunch for you and a guest., • 50% restaurant discounts across the group., • 25% Friends and Family discounts., • 50% discount on company retail., • Supplier trips, staff parties and team socials., • Staff meal during your shift., • Increased holiday entitlement after three years employment., • Enhanced parental leave (after one year’s employment)., • Sabbaticals (after three years employment)., • Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At FALLOW, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.

Front Office Manager - Hotel California Hotel California, a prestigious five-star hotel located in the heart of London, is seeking an exceptional Front Office Manager to lead our front-of-house operations. This role sits at the very heart of our guest experience, embodying our commitment to unparalleled luxury and sophisticated service. Role Overview: As Front Office Manager at Hotel California, you will orchestrate the seamless functioning of our reception, concierge, and guest relations departments. You will be the guardian of our legendary first impressions, ensuring every guest interaction reflects our rich heritage of elegance and meticulous attention to detail. Lead, inspire, and develop a team of front office professionals, fostering a culture of excellence and exceptional hospitality Oversee the complete guest journey from reservation to departure, ensuring all touchpoints exceed expectations Maintain impeccable standards of service delivery in line with our prestigious reputation Manage departmental budgets, revenue optimization strategies, and operational efficiencies Handle VIP arrangements and special requests with discretion and sophistication Resolve guest concerns promptly and gracefully, turning challenges into opportunities to demonstrate our commitment to service Collaborate with other department heads to create cohesive, memorable guest experiences Implement and monitor standard operating procedures to maintain consistency and quality Analyze performance metrics and guest feedback to continuously refine and elevate service standards The ideal candidate will possess an innate understanding of luxury hospitality, exceptional leadership abilities, and the presence to represent our storied establishment with dignity and warmth. You will embody our tradition of excellence while bringing fresh insights to enhance our legendary service.

Main Duties and Responsibilities • Manage and develop ongoing relationships with key clients and policyholders of Belgravia Indemnity Service, acting as the primary point of contact for policy, renewal, and escalated queries on E ASher Ltd's behalf., • Act as liaison between E A Sher Ltd's administrative/support staff, Belgravia Indemnity Service's insurers and underwriters, and clients to ensure policies, renewals, and claims are administered to the standard and timescale expected., • Lead, supervise, and develop a team of customer relations/client service staff employed by E A Sher Ltd, setting objectives, monitoring performance, and providing coaching and training., • Design and implement customer service policies, standards, and procedures to ensure consistent, professional handling of client queries across phone, email, and in-person channels., • Investigate and resolve escalated client complaints (e.g. relating to policy administration, claims handling, renewals, or service quality) promptly and effectively, identifying root causes and implementing corrective actions to prevent recurrence, in line with FCA complaint-handling requirements applicable to Belgravia Indemnity Service., • Monitor client satisfaction through feedback, surveys, and key performance indicators, and use findings to drive continuous improvement., • Analyse client accounts and policy/renewal data to identify trends, risks, and opportunities for improved retention and growth of the client base., • Liaise closely with E A Sher Ltd's administrative and consultancy teams and Belgravia Indemnity Service's compliance, claims, and underwriting functions to ensure client needs and feedback inform service delivery., • Manage and maintain the CRM system used to support Belgravia Indemnity Service's client base, ensuring data accuracy and effective use of reporting tools., • Prepare regular reports for E A Sher Ltd's senior management on client relations performance, complaint trends, and service levels., • Support policy/account reviews and renewal negotiations with key clients, working to protect and grow account value on behalf of Belgravia Indemnity Service., • Ensure compliance with FCA regulatory requirements, Treating Customers Fairly (TCF) principles, data protection legislation (UK GDPR), and internal policies of both E A Sher Ltd and Belgravia Indemnity Service in all client-facing activity., • Manage departmental budgets and resources as required. Person Specification Essential • Proven experience in a customer relations, account management, or client relationship role, with some experience of managing or supervising staff., • Strong written and verbal communication skills., • Excellent problem-solving skills and the ability to manage escalated or sensitive issues diplomatically., • Proficient in CRM software and Microsoft Office applications., • Strong organisational skills with the ability to manage competing priorities., • Good understanding of customer service best practice and data protection requirements. Desirable • Bachelor's degree in business, Marketing, Communications, or a related field (or equivalent experience)., • Experience within insurance broking, underwriting support, or financial services., • Working knowledge of FCA regulatory requirements for insurance intermediaries, including complaint handling and Treating Customers Fairly (TCF)., • Professional qualifications such as Cert CII (or working towards) are an advantage. Skills • Leadership and team management, • Relationship building and stakeholder management, • Analytical and data-driven decision-making, • Negotiation and conflict resolution, • Attention to detail

Digital Marketing Manager (E-commerce) Location: London or Birmingham, UK Job Type: Full-Time, Permanent Work Arrangement: Office-Based Experience Required: 6–8 Years About Cake Craft Cake Craft is one of the UK's leading online retailers specialising in cake decorating, baking supplies, baking tools, partyware, and celebration products. Serving hobbyists, home bakers, and professional cake decorators alike, CakeCraft offers an extensive range of products through its e-commerce platform and is committed to delivering exceptional customer experiences, industry-leading product selection, and continuous innovation within the baking and celebration market. As we continue to grow, we are investing in building a best-in-class digital marketing function to accelerate customer acquisition, customer retention, brand growth, and online revenue across the UK. This is an exciting opportunity to join a growing e-commerce business and play a pivotal role in shaping its future digital marketing strategy and performance. The Opportunity We are seeking an experienced Digital Marketing Manager with a proven track record in e-commerce marketing. The successful candidate will be responsible for developing and executing the company's digital marketing strategy while building and managing a dedicated in-house marketing team. This is a hands-on leadership role requiring both strategic vision and operational excellence. The ideal candidate will have experience growing e-commerce brands, managing cross-functional marketing teams, and delivering measurable commercial results. Role Overview The Digital Marketing Manager will be responsible for developing and executing the overall digital marketing strategy for CakeCraft UK. The successful candidate will build processes, establish performance metrics, manage internal specialists, and drive sustainable growth across all digital channels. The role requires a hands-on leader who can combine strategic thinking with operational execution and create a high-performing digital marketing department from the ground up. While specialist resources will manage day-to-day SEO, content creation, email marketing, influencer marketing, and creative execution, the Digital Marketing Manager will provide strategic direction, operational leadership, and performance oversight across all functions. The role will focus on ensuring all marketing functions operate in a coordinated manner through structured planning, content governance, campaign management, and performance oversight. Key Responsibilities Digital Strategy & Growth · Develop and execute Cake Craft's digital marketing strategy aligned with business objectives and revenue targets. · Own digital marketing performance against revenue, customer acquisition, retention, and profitability goals. · Identify opportunities to increase online visibility, customer engagement, and sales performance. · Develop annual, quarterly, and monthly marketing plans aligned with commercial priorities. · Drive sustainable growth through data-driven decision-making and continuous optimisation. Content & Campaign Management · Own the end-to-end content planning and campaign execution process across all digital channels. · Develop and maintain an integrated marketing calendar to ensure consistent content publishing and campaign delivery. · Coordinate seasonal campaigns, product launches, promotional events, and brand initiatives. · Ensure alignment between SEO, content, email marketing, influencer activity, and commercial objectives. · Establish content workflows, approval processes, and campaign management frameworks. · Drive consistency in brand messaging, content quality, and customer communications across all customer touchpoints. Team Leadership & Department Development · Build and lead Cake Craft's digital marketing department from the ground up. · Establish workflows, reporting structures, and performance standards. · Build systems, processes, and governance required to scale the marketing function effectively. · Foster a collaborative, performance-driven culture focused on continuous improvement. · Support future recruitment and team expansion as the business grows. Essential Requirements · 6–8 years of digital marketing experience, preferably within an e-commerce or direct-to-consumer (D2C) environment. · Minimum 3 years of experience in a leadership or managerial role. · Proven experience managing and developing marketing teams. · Demonstrated success in driving online revenue growth and customer acquisition. · Strong understanding of digital marketing strategy, content management, campaign planning and execution, SEO, email marketing, influencer marketing, and conversion rate optimisation, with the ability to lead specialist teams across these functions. · Experience creating marketing processes, workflows, reporting structures, and scalable operating models. · Experience working with marketing analytics and performance reporting tools. · Experience leveraging AI-powered marketing tools, automation platforms, and analytics solutions to improve efficiency, content production, customer engagement, and marketing performance. · Commercially minded with a strong focus on ROI and business growth. · Excellent communication, leadership, stakeholder management, and project management skills. Preferred Experience · Experience working within direct-to-consumer (D2C) brands, e-commerce businesses, consumer products, FMCG, lifestyle, home décor, or home furnishings sectors. · Experience managing multiple digital marketing channels and cross-functional marketing teams. · Experience with Shopify or similar e-commerce platforms is advantageous. · Hands-on experience with Klaviyo, Google Analytics 4, Google Search Console, SEMrush, Ahrefs, and other digital marketing platforms. · Experience building teams, processes, reporting frameworks, and scalable marketing functions from the ground up. Key Performance Indicators (KPIs) The successful candidate will be measured on: · E-commerce Revenue Growth · Organic Traffic Growth · Return on Marketing Investment (ROMI) · Campaign Delivery & Execution Effectiveness · Content Publishing Consistency · Team Performance & Department Development What Success Looks Like Within the first 12 months, you will: · Build a structured and scalable digital marketing function. · Establish clear team structures, responsibilities, and reporting systems. · Implement a consistent content and campaign planning process. · Create a reliable publishing cadence across all key marketing channels. · Improve alignment between SEO, content, email, influencer, and creative functions. · Increase organic traffic, customer retention, and online revenue. · Deliver measurable growth in e-commerce sales and profitability. · Create a marketing operating model that supports the long-term growth of Cake Craft. Why Join Cake Craft? · Opportunity to build and lead a digital marketing department from the ground up. · High level of ownership and autonomy. · Direct impact on business growth and strategy. · Work with one of the UK's leading e-commerce brands in the baking and cake decorating industry. · Career progression opportunities as the business scales. Location Requirement: This is a full-time office-based role. Candidates must be willing to work from either our London or Birmingham office.

Imagine being the person who ensures every event is set up for success before the first guest arrives. From conferences and banquets to weddings and special events, you'll play a vital role behind the scenes, ensuring every room is prepared, every detail is in place and every event runs smoothly. As Head Porter, you'll lead the delivery of event set-ups and room changes, support beverage and bar service preparation, and ensure all function spaces, public areas and back-of-house areas are maintained to the highest standards. No two days are the same, so you'll need a hands-on approach, strong organisational skills and the ability to adapt quickly to changing priorities. We're looking for someone who takes pride in getting the details right and enjoys working as part of a team to create exceptional guest experiences. With a keen eye for detail, a proactive mindset and a commitment to high standards, you'll help ensure every event is delivered seamlessly, leaving a lasting impression on our guests and clients. Key Responsibilities You will be part of the event operations team delivering memorable events and service across all our areas. Here’s what you will be expected to do: • Review and understand Banquet Event Orders (BEOs) to ensure accurate event preparation and execution., • Coordinate set-ups for function areas, ensuring all bar equipment, beverages, and supplies are ready for service., • Maintain cleanliness, organisation, and proper storage of inventory and equipment before and after events., • Work collaboratively with the banquet and events team to deliver smooth, efficient event operations., • Communicate effectively with Managers regarding guest requests, challenges, or service updates., • Lead by example, upholding high standards of service, safety, hygiene, and professional presentation. What makes you Splendid? We live by our values, and we’d love you to bring them to life every day: • Open - You believe that great work starts with great relationships, you’ll feel right at home here., • Nimble - You’ll be empowered to make decisions and drive change because here, bold thinking is encouraged., • Brilliant - You bring energy, creativity, and a commitment to excellence—and you enjoy the process as much as the results., • Honest - We take pride in our work and believe that enjoying the journey is just as important as the destination. Benefits When you join Splendid, you will enjoy a reward package to support your lifestyle, wellbeing and career. Here are just some of the benefits on offer: • Employee Assistance Programme (EAP) - confidential wellbeing support whenever you need it with 24/7 access to remote GP appointments., • Hotel Room Discounts - stay with us or our partner hotels at special team rates including discounted rates for friends and family., • Food & Beverage Discounts - enjoy meals and drinks at reduced prices across our hotels., • Life Assurance - peace of mind for you and your loved ones., • Salary Sacrifice - Car Scheme: our team members can enjoy the ultimate benefit of driving a brand new, full insured and maintained car for a fixed monthly amount taken from their salary., • Stream - access your earned wages up to 50% whenever you need them giving you financial flexibility and Highstreet discounts available., • Pension - auto enrolment into the company pension scheme., • Learning & Development - opportunities available to progress your skills and career. About Hilton - London Bankside Located in Bankside, London’s cultural quarter, Hilton Bankside is a multi-award winning, next generation, design-led hotel. In 2024 it earned the prestigious Global Sustainable Tourism Council (GSTC) certification and is one of only two hotels to achieve this milestone in the UK for its dedication to environmental sustainability. The hotel also boasts a Vegan Suite approved by the Vegan Society. Splendid opened the hotel in 2015. It has 292 modern guest rooms, including 25 bespoke Suites and 2 bedrooms with in-room Peloton fitness experience, as well as an Executive Lounge, 11 flexible meeting rooms and leisure facilities including a fitness studio and indoor swimming pool. It is also the home to a 168-cover restaurant OXBO Bankside and specialist Gin Bar, The Distillery. The hotel boasts a state-of-the-art event space, including 11 flexible meeting suites. The stunning pillar free ballroom can accommodate up to 1,000 guests ideal for gala dinners, product launches, award ceremonies and conferences. Hilton Bankside’s dedication to providing innovative experiences for guests, combined with its commitment to sustainability, the local community and an exceptional team see guests and clients returning time and again

QSR Area Manager within Essex Area. The area Manager is responsible for the overall operational, commercial and people performance of the stores within their assigned area. The role is accountable for ensuring stores operate to company standards, achieve financial and KPI targets, maintain full compliance, and deliver a consistently strong customer experience. The area Manager will lead, coach and develop Store Managers and their teams, drive local sales opportunities, support Head Office initiatives, and ensure each store operates efficiently, safely and in line with business objectives. Key Responsibilities Operational Leadership • Oversee the day-to-day performance of all assigned corporate stores., • Ensure stores open and close on time and operate in line with company standards and procedures., • Maintain consistently high standards across food quality, cleanliness, customer service, health and safety, and overall store presentation., • Support stores operationally where required, including during peak periods, manager absence, staffing shortages or other business-critical situations., • Conduct regular store visits and operational reviews, recording findings and actions as required., • Ensure store managers complete all required administration, checks and reporting accurately and on time. Commercial Performance • Take full ownership of store P&L performance, ensuring financial targets are achieved and stores operate in line with business objectives., • Drive store sales, labour efficiency, food cost control and overall profitability across the area., • Review KPI performance regularly and implement clear action plans where standards or targets are not being met., • Analyse store performance data, including sales, labour, food variance, wastage, coupon use, remakes, edited orders and voids, and act on trends promptly., • Review aggregator performance and ensure appropriate analysis and follow-up action is taken to support sales and operational standards., • Work closely with Head Office to support and execute marketing plans, promotions and local sales initiatives across stores., • Contact and engage with local businesses to build sales opportunities, local partnerships and wider brand presence within each store’s trading area. People Management and Development • Lead, coach and support Store Managers to deliver strong operational and commercial results., • Build capable, accountable and engaged store management teams., • Support recruitment activity where required, including advertising, interviewing, onboarding and induction., • Ensure effective training is delivered across stores and that managers and team members are developed in line with business needs., • Promote internal progression and support succession planning across the area., • Act as a mentor and escalation point for Store Managers and provide practical support in resolving day-to-day people challenges., • Work closely with HR where required on investigations, formal meetings, employee relations matters and performance concerns. Compliance and Standards • Ensure all assigned stores remain compliant with legal, regulatory and company requirements., • Manage and complete regulatory compliance applications where required, including business rates, extended hours and pavement licences., • Ensure stores maintain required records, checks and procedures relating to food safety, health and safety, security and operational compliance., • Drive compliance with audit requirements, including OER standards, HACCP, PRP, vehicle checks, accident reporting and any other internal or external compliance obligations., • Ensure working standards are maintained for CCTV, alarms, fire safety systems, uniform, administration and all required operational controls., • Lead and drive the resolution of maintenance issues across stores, ensuring timely action and minimal disruption to operations. Planning and Control • Monitor labour scheduling to ensure stores are appropriately resourced in line with forecasted sales and business needs., • Review rotas, staffing levels and labour usage to identify inefficiencies and improvement opportunities., • Support Store Managers with forecasting, planning and operational organisation to improve consistency and performance., • Monitor food ordering, stock accuracy, food transfers and inventory discipline to support cost control and minimise waste., • Ensure key business priorities, promotional activity and operational requirements are clearly communicated and executed across stores. Store Visits and Oversight The Area Manager is expected to maintain a regular presence across their stores and complete visits which may include: • Operational standards reviews, • Opening and closing checks, • Paperwork and admin reviews, • HACCP and compliance reviews, • Training observations and coaching, • Stock and inventory checks, • Rush period support, • Manager meetings and action planning, • Wellbeing and engagement check-ins All visits, findings and follow-up actions must be recorded in the appropriate company systems. Skills, Knowledge and Experience • Proven experience in a multi-site quick service restaurant and delivery management role., • Extensive knowledge and experience of third party delivery platforms., • Strong understanding of store operations, people management and performance improvement., • Experience managing KPIs, labour, costs and operational compliance., • Ability to lead, coach and influence managers and teams effectively., • Strong organisational skills with the ability to prioritise and manage multiple stores and issues at pace., • Commercially aware, with the ability to identify risks, inefficiencies and growth opportunities., • Confident using systems, reports and data to support decision-making., • Resilient, hands-on and solution-focused, with a willingness to support stores directly when required., • Strong communication skills and the ability to work cross-functionally with Head Office departments. Key Behaviours • Leads by example, • Holds high standards and drives accountability, • Acts with urgency and ownership, • Builds strong relationships with teams and stakeholders, • Supports change positively and drives continuous improvement, • Maintains professionalism, fairness and consistency General This job description sets out the main duties of the role and is not an exhaustive list. The postholder may be required to undertake other duties reasonably consistent with the level and nature of the position.

Chef de Partie, Monty’s London • Hourly contract At Monty’s, we do things properly. Fresh food, big flavour, fast service and high standards every day. We are looking for a strong Chef de partie who can keep the kitchen organised and make sure every service runs smoothly from start to finish. This is a hands on role for someone with strong cooking skills, solid cooking experience and a real understanding of how to keep standards high in a busy food business. You will be responsible for the day to day kitchen operation, making sure food is prepared correctly and the kitchen is clean and organised and ready for service at all times. If you are reliable, take pride in your work and know how to run a kitchen properly, we want to hear from you. What you’ll be doing: • Operate the kitchen day to day and making sure standards are consistently maintained., • Prepare and cook food to Monty’s standards with strong attention to quality, consistency and presentation., • Making sure the kitchen is fully set up and ready for service., • Managing prep levels and par levels to ensure a smooth service., • Placing orders, checking deliveries and help the GM keeping stock organised and under control., • Monitoring food quality, storage, labelling and rotation to maintain excellent standards., • Taking full responsibility for food safety, hygiene and health and safety procedures in the kitchen., • Making sure all cleaning is completed properly, including daily cleaning, section cleaning and deeper scheduled cleaning., • Helping create a positive culture with good communication, teamwork and accountability., • Working closely with the GM to keep the operation strong and resolve issues quickly. What we’re looking for: • Previous experience in a Kitchen., • Strong cooking skills and confidence working in a fast paced kitchen., • A solid understanding of food safety, hygiene and health and safety standards., • Experience with stock control, ordering, part levels and kitchen organisation., • Someone who is reliable, organised and able to lead by example., • A team player with a positive attitude and strong sense of responsibility. For the consistency and commitment this role requires, we need availability Monday to Friday morning and evening shifts What you’ll get: • Competitive pay, • Staff meals on shift, • Training and development opportunities, • A supportive and energetic working environment, • Real opportunities to grow with the business, • The chance to play a key role in a fast moving and quality driven kitchen If you love good food, take pride in high standards and know how to keep a kitchen running properly, Monty’s is the place for you. Apply today and join the team.

Our story Back in 2019 in Paris, two friends, Charles and Victor, opened a brasserie together - the kind of place Parisians disappear into for a 3-hour lunch. They called it La Nouvelle Garde: a promise to eat and drink the French way, done properly, 100% homemade, cooked from scratch from the highest quality seasonal ingredients. They served classic French dishes prepared with care, generosity and excellence in beautiful, relaxed spaces full of energy. Guests loved it! So they opened another one, and then another one. And 9 brasseries later, it was finally time to bring it to London. In July 2026, in Sloane Square, Brasserie Olivia was born. This is just the beginning of our London story, and we'd love you to help write the next chapter. The role As a Sous Che f, you'll play a key role in leading our kitchen and BOH team. You'll be the right hand to the Head Chef, playing a key role in leading the day-to-day kitchen operation. You'll oversee every aspect of the kitchen, from service and team performance to stock, food cost, quality and standards. You'll lead by example, support the development of the team and ensure the kitchen operates efficiently, consistently and to the highest standard every day. What success looks like • You'll lead a well-organised kitchen where every service runs smoothly and every chef and KPs know what to do., • You'll ensure every dish is prepared, plated and served to the highest standard, every time., • You'll oversee all kitchen sections, ensuring consistency, quality and collaboration across the team., • You'll maintain exceptional food safety, cleanliness and operational standards throughout the kitchen., • You'll coach, develop and inspire your team, creating a positive culture where people can perform at their best., • You'll manage stock, deliveries and supplier relationships, ensuring the kitchen is organised and ready for service., • You'll minimise waste, protect food cost and contribute to the commercial performance of the business., • You'll work closely with the Head Chef to continuously improve the way the kitchen operates. What you'll bring • You're already working as a Sous Chef, or you're an experienced Junior Sous Chef ready for the next step., • You're confident leading a high-performing kitchen and supporting multiple sections at the same time., • You have strong leadership skills and know how to coach, motivate and develop a team., • You have excellent knowledge of food preparation, cooking techniques, food safety and kitchen operations., • You're organised, commercially aware and confident managing stock, food cost and kitchen performance., • You lead by example, communicate clearly and take pride in delivering exceptional food and an outstanding guest experience. What we offer: • Annual salary from £45,000 (inclusive of Tronc), • 50% discount across all Nouvelle Garde restaurants., • A freshly prepared staff meal on every shift., • Employee benefits platform (Hospitality Rewards), • The opportunity to join a brand-new restaurant at the beginning of its journey and make a genuine impact from day one., • The chance to help shape a high-performing kitchen team and culture from the early stages., • Real opportunities for career progression as the business grows, with future restaurant openings already planned., • The opportunity to work with the best UK suppliers and quality ingredients in a kitchen that prepares everything from scratch and takes pride in exceptional food., • A supportive management team that values high standards, teamwork and continuous development. La Nouvelle Garde is an equal opportunities employer. We welcome applications from people of all backgrounds and are committed to creating an inclusive workplace where everyone can thrive. Please note you must have a right to work in the UK.

Are you a culinary enthusiast looking for an exciting opportunity to showcase your talent? Look no further! Firmdale Hotels invites you to become our newest Junior Sous Chef at the prestigious Number Sixteen Hotel. As a Junior Sous Chef at Number Sixteen Hotel, you will be at the heart of our culinary operations, contributing to the seamless delivery of exceptional dining experiences. Your role will involve collaborating with our talented kitchen team to ensure the highest standards of quality and efficiency are maintained. Responsibilities: • Utilise your culinary expertise to assist in the preparation and execution of breakfast, lunch, and dinner services., • Thrive in a fast-paced environment, demonstrating confidence and composure during peak periods., • Lead by example, supervising and motivating a small team to achieve culinary excellence., • Maintain meticulous attention to detail, ensuring each dish meets our exacting standards of presentation and taste., • Take ownership of stock management and ordering for your section, optimising inventory levels and minimising waste., • Showcase your organisational and communication skills, effectively liaising with colleagues to coordinate kitchen activities seamlessly., • Collaborate closely with the Head Chef and Sous Chefs to uphold the hotel's culinary reputation and exceed guest expectations. What you Need: • Previous experience in a similar culinary role, ideally within a high-pressure environment., • A genuine passion for food and a dedication to delivering exceptional dining experiences., • Proven ability to lead and inspire a team, fostering a culture of collaboration and excellence., • Strong organisational skills, with the ability to multitask and prioritise effectively., • Excellent communication skills, both verbal and written, to engage effectively with colleagues and stakeholders., • A team player mentality, with a willingness to support your colleagues and contribute to the overall success of the kitchen. What We Offer: • Competitive salary of £39,700 per annum plus service charge., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Complimentary meals on shift, • Flexible scheduling without split shifts, • Paid overtime for working Bank Holidays, • Enhanced holiday allowance based on length of service, • Ongoing training, professional development, and fully funded English lessons, • Refer a friend bonus and earn over £500, • Access to Stream, our financial wellbeing app - access your earnings before pay day, automate your savings and be supported with financial coaching, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Dry cleaning service for uniform and discounted personal items, • Regular social events, team activities, and fitness sessions, • One paid volunteering day, every year, • Annual long service awards with rewards at key milestones, • Season ticket loan for convenient commuting, • Cycle to work scheme, • And much more!... About Us Situated in the heart of South Kensington, Number Sixteen is part of our Townhouse Collection, a carefully curated group of hotels in some of London's most coveted residential neighbourhoods. Behind its elegant white stucco façade, you'll find 41 individually designed bedrooms, a beautiful light-filled Orangery and a leafy courtyard garden, all just a short stroll from Kensington Gardens and the Victoria & Albert Museum. This is a hotel that offers something genuinely rare: a sense of calm and intimacy in the middle of one of the world's great cities. We look for people who share that attention to detail and who find real fulfilment in making guests feel truly at home. You'll be joining an award-winning team: • Sunday Times Best Places to Work 2024, 2025 & 2026, • One Michelin Key, 2024, 2025, • One AA Rosette for Culinary Excellence, The Orangery, 2026, • Best Afternoon Tea, Country & Townhouse, 2024, • Best Boutique Hotels in London, The Times, 2024, • Best Garden Hotel, Brighter Kensington and Chelsea Awards, 2025, • Best Garden Hotel, The London Garden Society, 2023 You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/ Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage

Job Ref: 13423 Branch: Apex Temple Court Hotel - London Location: Apex Temple Court Hotel, London Salary/Benefits: Competitive Pay plus excellent company benefits and perks. Contract type: Permanent Hours: Full Time Shift pattern: 5 out of 7 Hours per week: 40 Posted date: 05/08/2026 Closing date: 16/09/2026 Why join Apex Hotels? You'll be welcomed into Apex Hotels with genuine warmth as you join us as a Cluster Maintenance Manager for Apex Temple Court and Apex City of London Hotel. From your very first day, you'll be part of a team that truly cares, where people feel valued, included, and connected. We love individuality – it's what brings the spark, the curiosity, and the human touch to every interaction. Role Overview Our Cluster Maintenance Manager will always be motivated and highly engaged to provide personalised 'world class' customer care and service to all guests, team members, clients and directors, in line with our brand standards and procedures – ensuring every guest request is completed promptly and decisively, and aspiring to make the impossible, possible. As part of the senior leadership team, you will be responsible for leading a multi-disciplined maintenance team in the delivery of the short and long-term planning and management of the engineering operations for the cluster properties, across both the front and back of house. You will ensure an efficient and economic running of the engineering disciplines, supplying services as required to the entire operation and maintaining equipment, building and utility services in optimum condition. This role will include operational cluster shift coverage across a seven-day senior duty management rota and working between properties on a rotational basis. Main Responsibilities • Lead the planning, scheduling and delivery of all preventative and reactive maintenance programmes across accommodation, public areas, and mechanical and electrical plant systems, • Develop and deliver annual OPEX, CAPEX, repair and refurbishment plans, on time and within budget, • Proactively control maintenance consumable costs against departmental budgets and revenue performance, • Drive product quality standards and property upkeep through regular strategy meetings, performance reviews and continuous improvement, • Oversee the implementation and ongoing use of the Engineering Management System (LOGIT / CAFM Explorer) to support efficiency and compliance, • Achieve monthly Net Promoter and Guest Review Index targets, maintaining exceptional standards of presentation and attention to detail, • Lead health, safety, compliance and building security activity, ensuring all statutory requirements, audits and inspections are met, • Produce clear cost-benefit analyses and business cases to support capital investment decisions, • Coach, train and develop the engineering team to maximise productivity and service quality, • Collaborate with hotel leadership and external stakeholders to deliver strategic objectives, support community initiatives, and promote apprenticeship and talent development About You As Cluster Maintenance Manager, you will show initiative, be able to prioritise your workload, and have an organised and methodical approach to your work. You will have an excellent understanding of Health and Safety in the workplace, plus a good understanding of legal compliance and record keeping. This role is based across our London Cluster, and you will support other Lead Engineers within the wider cluster. We love to welcome people with different experiences and from different places into our Apex family. We want to ensure you get the best experience from the role as you begin your journey with us. To excel within this role, you will have: • Clear and influencing communicator with the ability to interact across all levels, • Ability to adapt and drive a continuous growth and transformational mindset, • Strong organisation skills with the ability to multitask, • Thorough knowledge of all types of mechanical equipment such as chillers, boilers, water softeners, refrigeration and HVAC equipment, • A cost-efficient and profit-driven approach, • The ability to identify and manage the best resources to achieve targets, • The ability to translate strategies into practical plans, • Confidence deploying time-in-motion exercises to ensure optimum cost engineering, • A track record of building and developing a guest-centric team culture, • A strong understanding of related H&S building and engineering requirements, • A coaching, supporting and challenging approach to deliver operational targets, • The ability to create an open environment Benefits You will work with great people, enjoy your time at work, develop new friendships, networks, and skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits, which includes: • 35 days holiday, • Access to an external Employee Assistance Programme, • In-house company interactive employee communication app, • Entry to our state-of-the-art gym and pools, • Healthy meals to enjoy while you're working, • Training and development from day one, • £200 referral bonus when your friends or family join the team And once you smash your probation, you'll also receive: • Contributions to a pension scheme, • Involvement in our employee recognition schemes, • 50% discount in our restaurants, • Annual anniversary complimentary guest experience – overnight stay and dinner for two, • Cycle to Work Scheme, • Discounted room rates, • Spa discount, • Life Assurance Cover Come and join our team, guided by our values of trust, friendliness, teamwork, and passion – the good stuff that makes hospitality feel effortless. Here, you'll shine in your own way, creating joyful moments that lift the everyday. This role is not eligible for sponsorship under the Skilled Worker visa route. However, candidates who were granted Skilled Worker status prior to 22 July 2025 who have had continuous permission may still qualify for sponsorship. About Apex Temple Court Hotel Apex Temple Court Hotel is just seconds from Fleet Street. This hotel is perfect for visiting Theatreland, Covent Garden or London's business districts in the square mile. Tucked away in an intimate, contemporary space just beyond the reception of Apex Temple Court Hotel, Chambers Restaurant is perfect for any occasion. Chambers' menu is focused yet diverse: Canape options set the table for traditional mains with a modern twist, as the culinary team covers the spectrum of European cuisine. Chambers' unique settings include an artful main dining room with innovative lighting schemes and a charming outdoor dining space in the hotel's courtyard, surrounded by historic Temple Court buildings.

OPERATIONS GRADUATE - LONDON HQ As Operations Graduate, you’ll support the teams behind the scenes that keep our properties running smoothly and our guest experiences exceptional across edyn’s portfolio of brands. Working closely with property teams and central functions, you’ll gain hands-on experience across operational performance, reporting, process improvement, and service delivery. You’ll help monitor performance, support operational initiatives, maintain standards, and identify opportunities to make the way we work even better. This role is perfect for someone who is curious, organised, and enjoys understanding how things work. Combining analytical thinking with a proactive approach, you’ll play an important part in supporting our operations function and contributing to the continued growth of our hospitality business. This role is based five days a week in our London Bridge Head Office. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS Operational Coordination & Administration Support the coordination of operational activities between Head Office and property teams. Assist in maintaining central operational procedures, policies, and process documentation. Monitor the completion of operational actions and follow up with relevant stakeholders where required. Support the rollout of new operational initiatives, tools, and ways of working across the portfolio. Performance Monitoring & Reporting Assist in preparing daily, weekly, and monthly operational performance reports for senior management. Consolidate data from multiple properties and systems to support business reviews and operational decision-making. Monitor key operational metrics, identify trends, and escalate potential risks or performance issues where appropriate. Support the preparation of presentations, dashboards, and analysis for operational meetings and reviews. Cross-Functional Stakeholder Support Work closely with Finance, Commercial, HR, Technology, and other central functions to support operational priorities. Provide operational information and administrative support for cross-functional projects and initiatives. Assist property teams with queries relating to operational processes, reporting requirements, and system usage. Build effective working relationships with stakeholders across the business. Compliance & Governance Support Assist with the coordination of operational compliance activities, including audit tracking and policy adherence. Maintain records of compliance actions and ensure documentation is complete and up to date. Support the monitoring of operational standards and governance requirements across multiple jurisdictions. Ensure operational activities are carried out in line with company policies and relevant regulatory requirements. Continuous Improvement & Projects Participate in operational improvement projects and strategic business initiatives. Help identify opportunities to improve efficiency, standardise processes, and enhance operational effectiveness. Support the testing, implementation, and review of new systems, reporting tools, and operational processes. Contribute ideas and feedback to support the ongoing development of the Central Operations function. THE FIRE YOU CARRY You will be self-motivated, organised, and outcome-focused, looking to achieve all metrics and expectations set in terms of task delivery. Strong attention to detail and the ability to manage multiple priorities effectively. Excellent communication and interpersonal skills, with the confidence to work with stakeholders across different functions and levels of the business. Strong analytical and problem-solving skills, with the ability to interpret operational data and identify insights. A proactive approach to learning and continuous improvement MS Office skills, particularly Excel, Word, and PowerPoint. YOUR PROVEN TRACK First-class or Upper Second-Class Honours degree in Business Management, Operations Management, Hospitality Management, or a related field. Previous internship, placement, or work experience in operations, business support, consulting, or hospitality is desirable. Experience working in a multi-site, hospitality, or service-based organisation WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

The Restaurant Inspired by the army mess bars of India, where military regiments go to eat, drink and socialise, Brigadiers accommodates 140 covers internally with a further 34 on an outdoor terrace. Encouraging socialising and camaraderie, live sport is shown on demand in selected rooms, whilst pool and classic card games is offered for those who wish to play while they eat and drink. The food offering focuses on different methods of Indian barbecue, utilising tandoors, charcoal grills, rotisseries, wood ovens and classic Indian smokers. The drinks offering marries together the food and social spirit of the restaurant with beer, whisky, cocktails on tap and large serves. The Position As Sous Chef, you will be responsible for ensuring the delivery of consistent, high quality and innovative dishes throughout the operation. You will play a key role in menu development, working closely with the Head Chef; you will assist in managing the overall kitchen operation, including prep schedules, stock control, budgeting and maintenance, as well as the day to day management of the kitchen team. If you have the following, then we want to hear from you: • Previous experience as a Sous Chef or Junior Sous Chef in a high quality Restaurant;, • Strong awareness of trends and seasonality of produce;, • A highly creative approach to your work with excellent attention to detail;, • Proven ability to manage, train and motivate a Kitchen brigade;, • Experience scheduling and reviewing staff rotas;, • A working knowledge of health and safety, compliance and procedures;, • This is a very exciting opportunity not to be missed for a talented Sous Chef eager to join a restaurant group with ambitious plans. Benefits Our team is the most important part of our business, translating our passion for genuine hospitality to our guests every day. We are proud to work with industry-leading talent and recognise the importance of offering our teams the tools, guidance and experience necessary to build confidence and grow. We encourage you to bring your whole self to work and celebrate the skills and characteristics that make you unique. Your commitment to be kind and work hard comes with a range of benefits such as: Treat Yourself • Up to 50% off dining across JKS Restaurants, • Retail & Takeaway Discounts, • Code App Membership Look After Yourself • Discounted Gym Membership, • Stream – stream your pay earlier, • Company Donations for your involvement with Charities, • Employee Assistance Program, • Access to Financial Advice, • Wedding Gift & New-born Care Package " Celebrating your big occasions, • Season Ticket Loan Progress Yourself • Access to our fantastic L&D Calendar, • A personalised learning & development plan to develop your skills and knowledge, • Career progression with a fast-growing, critically acclaimed restaurant group. Be Yourself • Additional holiday for every year with us (rising to 30 days), • Employee referral scheme - paying up to £600 per referral, • Staff parties & long service awards The Group JKS Restaurants was founded by siblings Jyotin, Karam, and Sunaina Sethi in November 2008. Since its inception, the group has received critical acclaim and industry recognition, including 8 Michelin stars, 6 Michelin Bib Gourmands, a restaurant ranked among the World’s 100 Best Restaurants, a spot in the Sunday Times Best 100 Places to Work 2025 and one of codes happiest places to work 2025 The JKS portfolio currently features Michelin-starred restaurants such as Trishna, Gymkhana, Ambassadors Clubhouse, Kitchen Table, Sabor, and Legado, along with cult favourites Hoppers, Brigadiers, Berenjak, Plaza Khao Gaeng, Speedboat Bar and Bibi, JKS Restaurants offers a unique opportunity to pursue a career in fine dining or to develop within trend-focused casual cuisine, with opportunities across all disciplines for those looking to advance their careers within a people-focused, collaborative hospitality group.

We are seeking a enthusiastic and proactive Assistant Manager to join our Warm Rosette Pub in Barnes! We’re a community-focused pub in Barnes, with a strong reputation for great food, drinks and service. Alongside our everyday pub trade, we host a wide range of events, from birthdays and private parties to weddings, celebrations and larger gatherings. We’re looking for someone who is confident leading a team, passionate about hospitality and understands what it takes to run a successful pub. Working closely with the General Manager, you’ll play an important role in the day to day running of The Crossing. You’ll be a hands-on leader who is equally comfortable managing a busy Friday night, overseeing a private celebration or making sure the cellar is running perfectly. You’ll help ensure that our guests receive consistently excellent service while supporting the team and maintaining the high standards we expect across the pub. Key responsibilities • Supporting the General Manager with the day-to-day operation of the pub, • Leading and motivating the team during busy services, • Maintaining consistently high standards of service, presentation and hospitality, • Taking responsibility for the pub in the absence of the General Manager, • Managing and maintaining the cellar, gas, • Managing stock levels, deliveries and stock rotation, • Supporting ordering and reducing waste and unnecessary stock loss, • Ensuring licensing, health & safety and company procedures are followed, • Training and developing team members, • Dealing confidently and professionally with guest feedback and complaints, • Helping maintain excellent relationships with regular customers and the local community Events are an important part of The Crossing, so experience in private hire and event management is highly desirable. This will include: • Liaising with guests and helping understand their event requirements, • Helping plan and organise events from enquiry through to completion, • Coordinating with the kitchen and front-of-house teams, • Ensuring event spaces are prepared and presented to a high standard, • Managing timings, menus, drinks packages and special requests, • Providing a warm, professional and personal service to hosts and their guests, • Helping generate repeat business and positive recommendations We’re looking for someone who: • Has previous experience in a supervisory or management role within a pub, bar, restaurant or similar hospitality environment, • Is confident and experienced with cellar management, • Has a genuine interest in beer, drinks and hospitality, • Has experience working with private events, functions or celebrations, • Is confident leading a team and taking responsibility, • Has excellent attention to detail and high standards, • Is calm and organised under pressure, • Has excellent communication and customer service skills, • Is commercially aware and understands the importance of sales, GP, stock control and reducing waste, • Is friendly, approachable and enjoys getting to know customers, • Is willing to be hands-on and lead by example, • Has a positive attitude and takes pride in the venue they work in What we offer • A key management position within a well-established Barnes pub, • Great shift patterns, this is not a late pub, • A friendly and supportive working environment, • The opportunity to take ownership and make a real impact, • Festive bonuses, • Staff benefits and discounts This is a role for someone who genuinely enjoys pub life — someone who can confidently run a busy service, look after a cellar, lead a team and make sure a wedding, birthday or celebration is an event guests will remember. If you’re passionate about hospitality, take pride in high standards and want to be part of a busy, ambitious pub in the heart of Barnes, we’d love to hear from you.

About the Role You’ll be at the heart of our events — helping turn bookings into unforgettable experiences from the planning stage right through to the day itself. Working closely with our guests and venue teams, you’ll coordinate everything from food and drink pre-orders to event spaces, timings and special requests, making sure every detail comes together seamlessly. No two events are the same, and you’ll need to be organised, proactive and ready to think on your feet to make sure every group has an experience they can’t wait to come back for. What You’ll Do • Be a key point of contact for event bookers, building great relationships from planning through to delivery, • Coordinate food and drink pre-orders, confidently recommending and upselling products to create the best guest experience, • Plan the logistics of events including parties, meetings, conferences, private room bookings and exclusive venue hires, • Work closely with our kitchen, bar and venue teams to make sure everyone has the information they need ahead of each event, • Prepare event spaces and coordinate event setups to ensure everything is ready to a high standard, • Greet and brief event bookers on arrival and help oversee their experience on the day, • Support basic AV setup including microphones, projectors, lighting and sound — full training provided, • Coordinate special requests and external suppliers where required, • Input event pre-orders accurately through our till systems, • Help manage event equipment and stock, making sure everything is organised, available and ready to use What We’re Looking For • A genuine passion for events and hospitality, always owning the fun, • Great people skills and confidence communicating with guests, event bookers and venue teams while caring deeply, • Excellent organisation skills with the ability to manage multiple events, priorities and details at the same time, • A proactive problem-solver who can think on their feet and stay calm when plans change, • A team player who brings their A game and works closely with different departments to create shared moments, • Confident using computers and systems to organise bookings, pre-orders and event information, • Previous hospitality experience, with experience in events, event planning or project coordination preferred, • Reliable, positive and ready to lead the way in delivering memorable events, • Flexibility to work evenings and weekends when our events are happening Benefits • Free golf + 50% off food & drink, • Free meal on shift, • Wagestream (access pay early), • Medicash health benefits and lots of discounts, • Referral bonus (up to £500), • Training, development & progression opportunities, • Fun team socials, competitions and incentives Apply Now If you love working with people and bring great energy, we want to hear from you. Diversity makes our team stronger, and we’re committed to creating an inclusive, fair workplace where everyone can thrive. Apply today and tee up your career.

Chef de Partie – Shambles, Teddington This position is only available to candidates with a valid UK work permit. SHAMBLES is an independent, family-run restaurant in the heart of Teddington. We serve seasonal Italian food, with handmade pasta and dishes prepared from scratch using high-quality British and Italian produce. We are looking for an experienced and dependable Chef de Partie to join our long-standing kitchen team. The role Working closely with the Head Chef and Sous Chef, you will take responsibility for your section and help maintain consistently high standards throughout preparation and service. Your responsibilities will include: • Preparing and cooking dishes to SHAMBLES’ recipes and presentation standards, • Running your section efficiently during busy services, • Completing daily mise en place accurately and on time, • Checking the quality and freshness of ingredients, • Maintaining excellent standards of food hygiene, cleanliness and organisation, • Following food safety procedures, including allergen controls, temperature checks and stock rotation, • Minimising waste and using ingredients responsibly, • Assisting with deliveries, storage and stock control, • Supporting and training junior members of the kitchen team, • Communicating clearly with the Head Chef, Sous Chef and front-of-house team, • Contributing ideas for seasonal dishes and menu development About you We are looking for someone who: • Has previous experience as a Chef de Partie or an experienced Commis Chef ready to progress, • Has strong basic cooking skills and a genuine interest in Italian and seasonal food, • Is organised, reliable and capable of managing a section during a busy service, • Takes pride in consistency, presentation and attention to detail, • Understands food hygiene, allergens and safe kitchen practices, • Works calmly under pressure and communicates well with the team, • Is willing to learn and contribute rather than simply clock in and disappear, • Has the right to work in the UK Experience making fresh pasta would be an advantage, but training can be provided to the right person. What we offer • A full-time, permanent position, • Competitive salary based on experience, • Share of service charge, • Staff meals while working, • Training and opportunities to develop within the kitchen, • The chance to work with quality seasonal produce, • A supportive, professional and established team, • Christmas and New Year closure (open Christmas Day), • A workplace with genuine character, rather than another identikit chain restaurant If you are serious about cooking, reliable under pressure and want to become part of an independent restaurant with strong local roots, we would be pleased to hear from you.

We are looking for a passionate, reliable and experienced Junior Sous Chef to join our kitchen team for the opening of our new restaurant in East Sheen. This is an exciting opportunity to join the team from the beginning and play an important role in establishing the kitchen, supporting the Head Chef and helping to maintain consistently high standards from day one. THE ROLE As Junior Sous Chef, you will work closely with the Head Chef to ensure the smooth running of the kitchen during service. You will be expected to lead by example, support the wider kitchen team and maintain high standards of food quality, cleanliness and organisation. RESPONSABILITY • Support the Head Chef with the day-to-day running of the kitchen., • Assist with the preparation and execution of lunch and dinner services., • Ensure dishes are prepared and presented consistently to a high standard., • Lead and support the kitchen team during busy services., • Maintain excellent standards of food hygiene, cleanliness and organisation., • Assist with stock control, deliveries, ordering and kitchen organisation., • Ensure food preparation is carried out efficiently and according to the required standards., • Monitor portion control, food quality and minimise waste., • Support with training and development of junior members of the kitchen team., • Communicate effectively with the front-of-house team to ensure smooth service., • Step up and take responsibility for the kitchen in the absence of the Head Chef., • Follow all food safety, health and safety and company procedures. REQUIREMENTS • Previous experience as a Chef de Partie or Junior Sous Chef within a high-end restaurant., • Excellent organisation and time-management skills., • Ability to remain calm and lead effectively during busy services., • A good knowledge of English is essential for this role. Understanding of Italian would be an advantage., • Knowledge of Italian Cuisine is a plus., • Reliable, punctual and professional. The restaurant will currently operates Tuesday to Sunday, offering lunch and dinner service. As the restaurant grows, we plan to open 7 days a week for both lunch and dinner. The role therefore requires flexibility and availability across the week, including evenings, weekends and late finishes. Please check your commute to East Sheen before applying.

Department: Production / Operations Reports To: Production Manager (Kitchen Operations) Location: Leyton, E10 7QP Hours: Full-Time Salary: £32,000 - £34,000 per annum Are you looking for a new role in an exciting, fast-growing company? Do you enjoy leading teams, solving problems and making sure things run smoothly in a fast-paced environment? Do you want to help transform the health of people and the planet through food? We have the perfect role for you. We're Planthood, one of the fastest-growing health food companies in the UK. Our mission is to help people live healthier, happier lives by eating more plant-based whole foods. We do this from our own London kitchen, where we cook up irresistibly delicious food and deliver it to thousands of customers across the UK every week. Since launching from Hilary & Will's kitchen in 2020, we've now cooked over 4 million meals, featured on BBC Dragons' Den, and grown 300%+ year-on-year. As we continue to scale, we're looking for an exceptional Kitchen Supervisor to help lead our kitchen operation. This is a hands-on leadership role at the heart of the business, responsible for ensuring our kitchen team operates safely, efficiently and to the highest standards every day. A key focus of this role will be overseeing the daily food preparation and cooking processes, while managing our team of chefs and kitchen porters. You'll be responsible for managing production flow, signing off batch quality, and maintaining the exceptional culinary and hygiene standards that our customers expect. You'll play a key role in driving performance, developing people, improving processes and holding the kitchen team accountable. Working closely with the Production Manager, you'll help ensure that every component leaving our kitchen reflects the standards and values that have fuelled Planthood's growth so far. This is an opportunity to take ownership of a critical function within a rapidly growing food business and help shape the future of our kitchen operation. What You'll Be Doing Team Leadership • Lead, motivate and support our kitchen team members., • Create a positive, engaged, high-performing, and accountable kitchen team culture., • Lead daily team briefings and debriefings, assigning clear stations, individual tasks, and time expectations., • Train and onboard new chefs and KPs, supporting their development and success., • Conduct regular one-to-one meetings, coaching sessions, and performance conversations, managing team performance in real time., • Manage kitchen staffing levels, rotas, holidays and shift changes to ensure operational requirements are met. Kitchen Operations • Drive the daily production flow on the kitchen floor by sequencing tasks strategically, coordinating closely with the packing, warehouse and procurement teams to prevent bottlenecks and keep output steady., • Adjust production flow in real time, reallocating kitchen staff effectively to manage short-staffing scenarios and minimize idle time., • Step into production stations and demonstrate strong Chef de Partie (CDP) skills when required to maintain operational speed., • Support the day-to-day management of operations and deputise for the Production Managers when required., • Draft the weekly kitchen production schedule and set the daily production plan, dynamically factoring in variables like equipment availability, delivery delays, and staffing levels., • Procure fresh ingredients for the next production day using systems like Rekki., • Ensure KPIs and quality standards are consistently achieved., • Monitor team performance and productivity, identifying opportunities to improve kitchen efficiency and workflow., • Maintain accurate kitchen records, strong reports, and operational documentation., • Maintain a direct and vital line of communication with the Production Manager(s) by providing high-quality, comprehensive reports and structured end-of-day handovers., • Drive continuous improvement initiatives across the kitchen floor. Quality, Food Safety & Compliance • Ensure food safety, allergen, hygiene and HACCP standards are followed at all times., • Support quality control processes and ensure all required checks are completed accurately., • Promote a strong health and safety culture throughout the kitchen operation., • Support audits, risk assessments and compliance activities, including SALSA accreditation., • Help maintain the high standards our customers expect from every Planthood delivery. Stock & Equipment • Support stock control, stock rotation and waste reduction initiatives., • Monitor equipment performance and report maintenance issues promptly., • Help ensure production machinery is operated safely and efficiently. What We're Looking For • Strong culinary expertise: Minimum Chef de Partie (CDP) level experience with a strong palate, refined taste-testing skills, and a deep understanding of complex flavor profiles., • Mastery of cooking processes: Excellent knowledge of high-volume cooking methods, precise recipe scaling, ingredient behavior, and yield optimization., • Technical kitchen capability: Solid technical capability operating heavy kitchen equipment (e.g., bratt pans, large industrial boiling pots, blast chillers) and light kitchen machinery., • Production management skills: Excellent production sequencing abilities, knowing how to balance output speed with premium product quality., • Supervisor experience: Proven supervisory experience in a high-volume commercial kitchen, food manufacturing facility, or fast-paced catering operation., • KPI ownership: Experience driving team performance against key production metrics and taking personal accountability for shift output targets., • Strong reporting skills: Experience maintaining meticulous data logs and delivering high-quality, comprehensive operational reports to management teams., • People leadership: Strong leadership and communication skills, with experience coaching, developing, and motivating teams., • Operational mindset: Strong organisational skills, attention to detail, and a proactive approach to problem-solving and continuous improvement., • Composure & drive: A resilient, positive, and organized individual who maintains composure and drives urgency under pressure., • Compliance knowledge: Good understanding of food safety, HACCP, allergens, and health & safety requirements., • Tech-savvy: Comfortable using digital systems such as Google Workspace (Sheets, Docs, Gmail, Drive, etc), Slack, Trail, etc. Why Join Us? • Be part of one of the UK's fastest-growing health food companies., • Play a key role in a business that's scaling rapidly and making a positive impact., • Work with a passionate, supportive and ambitious team., • Enjoy opportunities for development, progression and increased responsibility., • Help us transform the health of people and the planet through food.

London's highest piano lounge | 53rd floor, Wardian, Canary Wharf E14 Full-time | Tips and service charge | Immediate start Some bars have a view. This one has all of them 🌇🍸💫 Fifty-three floors up, the windows wrap the whole way round. Canary Wharf on one side, Greenwich on the other, and the full London skyline laid out in between. On the right evening the cloud sits below the glass and the room feels genuinely untethered from the city underneath it. That is where you'd be making drinks. The Observatory is London's highest piano & cocktail lounge. Live piano, a proper cocktail list, and a food menu built to be eaten slowly with friends. We opened just over a year ago and have spent that time turning it into something people are quietly protective of. We're now looking for a Bar Manager to take charge of the bar and carry that on. 🎹 THE VENUE The Observatory sits at the top of Wardian, exclusively for the residents of the two towers below it. Around 2,000 people have access, and a good number of them are in every week. That changes the job completely. You're not turning over strangers. You're building a room of regulars who know your name and expect you to know theirs, and who will tell you honestly what they think of the new menu. It has the warmth of a members' club without any of the stiffness. The bar itself is the centerpiece of the venue and deliberately so. That means the Bar Manager here spends most of their time exactly where they should be: behind the bar, making drinks, talking to guests, with an eye across the whole venue. This is not a role that disappears into an office. Live piano is weekly and our signature 'Piano Plates' are a tapas-style sharing menu designed to be picked at across a long evening with a cocktail in the other hand. Food runs seven days. 🥃 YOUR CRAFT, VALUED If you care about what goes in the glass, you'll be somewhere it counts. We want someone with genuine opinions about dilution, about garnish, about the difference between a drink that's technically correct and one that's actually good. You'll have real input into the list, work directly with suppliers, and build seasonal serves that sit properly alongside the food and the piano. The room gives you permission to be ambitious. Guests come here for an occasion, they're not in a rush, and they'll try what you recommend. That's a rare thing and it's wasted on someone who just wants to pour. 🚀 THE ROLE You'll run the bar. Standards, stock, ordering, prep, consistency. The cocktail quality is yours to own and yours to push. You'll lead a small team. A handful of people, hands-on, side by side. You'll set the standard by working to it rather than talking about it, and train the team properly as they come through. You'll host. Learning names, remembering orders, reading the room. The best nights here are the ones where the manager is visibly enjoying themselves. You'll support events. The Observatory hosts a steady calendar of private hires, birthdays, engagements, weddings and seasonal parties. To be clear: our events team handles the planning and the logistics. Your part is the drinks, the bar and the delivery on the night, plus being the familiar face residents come to first. Events experience is a bonus, not a barrier - if you've got the bartending and the hosting, we'll bring you up to speed on the rest. You'll help shape what's next. Menus, promotions, ideas for the room. We're a year in and still building. You'd be joining early enough for your fingerprints to be on it. --- 💥 WHAT WE OFFER • Sociable hours. We open at 4pm on weekdays, midday at weekends. No breakfast shifts, no split shifts, no 3am finishes., • Tips and service charge, • Real ownership of a venue with a genuine identity, not a site on a spreadsheet, • Input that goes somewhere. Menu development, supplier tastings, seasonal launches, • Room to progress. We're a growing London group - Beringers, Lockdown, Supershakes, The Eleventh Hour - and we promote from within wherever we can, • Staff food and drinks on shift, plus discounts across every venue, • The backing of an experienced events and senior management team, • Immediate start available 🔥 WHO WE'RE LOOKING FOR • Strong bartending behind you, ideally with time in a senior or management role, • Real cocktail knowledge and the consistency to deliver it on a full Saturday, • Comfortable leading a small team by example, • A natural host. Warm, present, genuinely interested in people, • Organised enough to run the operational side without being asked twice, • Calm through a busy service and a full events diary, • Someone who notices the detail, because our regulars absolutely do You don't need years of events management. You don't need a group background. If you're an excellent bartender who wants to run a room and look after people properly, that's the person we're looking for. ⚡ ONE MORE THING We'd like this to be a long stay. Everything good about this job compounds. The regulars, the reputation of the room, the events diary, the list you build. A year in, it's a genuinely different job to the one you start. That only pays off for someone who wants to stay and build it, and we'd rather be honest about that now than six months in. If you're looking for the next step rather than the next stopgap, this is one of the best rooms in London to take it in. 👋 HOW TO APPLY Hit apply, and tell us one drink you'd put on our list. That's the whole application. One drink, one line on why. We read every one and reply to everyone. If it looks like a fit, we'll set up a quick video chat, then get you in to see the place, meet the team and take in the view - followed by a paid trial shift so you can decide for yourself. The 53rd floor is very difficult to describe and very easy to show you.

About Us At Lucky Voice, we believe that pleasure is something to be taken seriously! We have a phenomenal time delivering unforgettable nights out centered on unrivalled private-room karaoke, delicious drinks, and tasty food. It is a place where people come to let their hair down, have fun, belt out some tunes, and switch off from reality, creating moments everyone enjoys and remembers forever. Job Overview We are seeking an experienced, talented, high-energy Assistant General Manager (AGM) to assume day-to-day responsibility for the operational management of our Lucky Voice venue, deputizing in the absence of the General Manager while actively supporting the delivery of our wider company strategy. In this role, you will lead by example and ensure that all guests have memorable moments, fun, and enjoyment as part of their experience within our venue. Our Core Values: • Be Fun Be Kind, • Driven to Deliver, • Treasure the Touch Points, • Work Brilliantly Together Key Responsibilities • Guest Experience: Maintain venue product quality and appearance; promote guest recognition and handle daily feedback to foster an environment focused on guest-centricity., • Commercial Development: Plan and execute short-term business objectives, support bookings coordination to maximise yield, and evaluate sales/marketing promotions., • Financial Control: Support the GM in the achievement of all venue budget targets and KPIs, while monitoring cash, stock, and venue assets securely., • People Management & Leadership: Lead by example, encouraging all team members to work together. Delegate authority, empower team members, handle recruitment in line with business needs, and foster a positive team atmosphere by recognising success., • Training & Development: Actively drive the onboarding, coaching, and statutory compliance training cultures for all venue team members., • Statutory Requirements: Take personal accountability for all statutory obligations, ensuring Health & Safety policies and procedures are followed, and ensure fair and equal treatment for all individuals. Skills, Experience & Abilities Required • Demonstrated excellent leadership and people management skills with a knack for getting the best out of a team in a fun and collaborative way., • Great attention to detail, organisation, planning, and administration skills., • A confident communicator who thrives working as part of a team and is passionate about going the extra mile., • A strong passion for delivering customer excellence to all our guests., • Mobility and flexibility to potentially move to an alternative venue location to gain promotion or further training. What’s In It For You? A fun, collaborative environment where you can truly thrive and develop, not to mention a few fantastic perks: • Salary: Commensurate with experience, • Holiday: 25 days, • PMI: Benenden Health, • Cycle to Work Scheme, • Travel Loan, • EAP (Employee Assistance Programme), • Generous Discount on F&B (Food & Beverage) If you want that mic drop moment, we would love to hear from you!

CHEF / COOK – IMMEDIATE START Dua Lounge is looking for an experienced Chef/Cook to lead our kitchen operation in North Finchley (N12). This is an exciting opportunity for a chef who is confident working independently and helping build a food operation from the ground up. Initially, you will be the sole chef responsible for kitchen operations. As the business grows, kitchen assistants and additional staff will be recruited to support the role. Responsibilities: • Food preparation and service, • Managing the kitchen independently, • Maintaining food quality and presentation standards, • Stock management and ordering requirements, • Following food hygiene and safety procedures, • Assisting with the development of menu items, • Preparing food for both in-house customers and online delivery platforms Requirements: • Previous experience as a Chef or Cook, • Ability to work independently and take responsibility for the kitchen, • Strong organisational skills, • Knowledge of food hygiene and food safety regulations, • Experience with Mediterranean, Grill, Burgers, Wraps, Sharing Platters or Lounge-style food is preferred, • Reliable, punctual and professional What We Offer: • Immediate start, • Competitive salary based on experience, • Opportunity to build and lead the kitchen department, • Potential progression into Head Chef position, • Growing business with long-term opportunities Location: Dua Lounge 318 Ballards Lane North Finchley London N12 To apply, please send your CV, availability and salary expectations.

We are looking for an experienced and hands-on Kitchen Manager to join the team at The Pavilion, Wood Lane. This is a key role responsible for the smooth day-to-day running of the kitchen, with a strong focus on health & safety, food hygiene, quality, consistency and team management. The successful candidate will have solid professional kitchen experience, strong organisational skills and a genuine understanding of maintaining high standards in a busy kitchen environment. Key Responsibilities • Take overall responsibility for the day-to-day operation of the kitchen., • Lead, motivate and manage the kitchen team, ensuring standards are consistently maintained., • Maintain excellent food hygiene, health & safety and cleanliness standards throughout the kitchen., • Ensure all food safety procedures, HACCP processes and relevant legislation are followed., • Complete and maintain accurate food safety, temperature, cleaning and safety records., • Carry out regular checks of equipment, storage areas, fridges, freezers and food preparation areas., • Ensure correct food storage, labelling, dating and stock rotation procedures are followed., • Manage allergen controls and ensure the team understands and follows allergen procedures., • Monitor food quality, portion control and presentation., • Manage stock levels, ordering and deliveries while minimising waste., • Work closely with the General Manager to maintain kitchen budgets and control food costs., • Ensure the kitchen is appropriately staffed and organised for busy service periods., • Train and develop kitchen team members in food preparation, hygiene, safety and operational procedures., • Identify and address any health, safety or food hygiene issues promptly., • Maintain high standards of cleanliness across the kitchen and associated areas., • Support menu development and contribute ideas to improve the food offering and kitchen operation. What We’re Looking For The ideal candidate will have: • Proven experience working in a professional kitchen, ideally in a Kitchen Manager, Sous Chef or senior kitchen position., • Strong knowledge of food safety, hygiene and health & safety procedures., • A good understanding of HACCP principles and allergen management., • Experience managing and developing a kitchen team., • Excellent organisation and time-management skills., • The ability to remain calm and effective under pressure., • A hands-on approach and willingness to lead by example., • Strong communication skills and the confidence to manage a team., • Good understanding of stock control, ordering and food cost management., • A high level of attention to detail and pride in maintaining standards.

We are seeking passionate and dedicated teachers and teaching assistants to support a positive, inclusive learning environment. You will help students develop academically, socially, and emotionally while ensuring that each child receives appropriate support and attention. Experience in special education is welcome, but we also encourage applicants who are eager to work with children of all abilities. These are paid positions. Key responsibilities • Support classroom activities, lesson preparation, and lesson delivery., • Provide individual or small-group support to reinforce learning., • Help create an inclusive environment for students with diverse needs, including disabilities., • Lead age-appropriate activities that encourage cognitive, social, and emotional development., • Assist with toddler care routines, including feeding, diapering, and supervision during playtime., • Communicate effectively with students, parents, and colleagues., • Monitor behaviour and use positive reinforcement to encourage constructive conduct. Experience and skills • Previous experience working with children in an educational or childcare setting is desirable., • Knowledge of special education strategies or experience supporting people with disabilities is advantageous., • Clear and effective communication skills., • Experience tutoring or mentoring children across different age groups, including toddlers and preschoolers., • Familiarity with classroom management and inclusive teaching practices., • A genuine interest in early childhood development and a commitment to helping young learners thrive.

Chef de Partie – Join Our Kitchen Team We are looking for a passionate and reliable Chef de Partie to join our busy kitchen team.As Chef de Partie, you will be responsible for running your own section, ensuring consistently high standards of food preparation, presentation, and hygiene. You will work closely with the Head Chef to deliver exceptional dishes while maintaining an organised and efficient kitchen. Key Responsibilities • Prepare, cook, and present dishes to the highest standard., • Take ownership of your designated section and ensure smooth service., • Maintain excellent food quality, consistency, and portion control., • Follow all food safety, hygiene, and health & safety regulations., • Monitor stock levels and minimise waste., • Assist with stock rotation, deliveries, and ordering as required., • Support the training and development of junior kitchen staff., • Work effectively under pressure during busy service periods., • Contribute ideas for menu development and daily specials. What We’re Looking For • Previous experience as a Chef de Partie or a strong Commis Chef ready for the next step., • A genuine passion for fresh, high-quality food., • Excellent organisational and time management skills., • Ability to work well as part of a team in a fast-paced environment., • Strong knowledge of food safety and hygiene standards., • Flexibility to work evenings, weekends, and bank holidays., • Right to work in the UK. What We Offer • Competitive salary., • Opportunities for career progression and professional development., • Staff meals while on duty., • Employee discounts., • A supportive and friendly working environment., • The opportunity to be part of a passionate and ambitious team. If you are enthusiastic about great food, thrive in a busy kitchen, and are looking to develop your career with a professional team, we’d love to hear from you. Apply today and become part of our success.

🍽️ Kitchen Supervisor 📍 Location: Seven Sisters, N15 💷 £14.80 – £15.50 per hour 📆 Full time ~40 hrs 🌟 BENEFITS FOR YOU • 24/7 online private GP support — your wellbeing matters, • Free meals & soft drinks on every shift — because food is love, • Birthday gift vouchers, • Staff discounts when dining with friends & family (up to 3 guests), • Fun, inclusive team socials — karaoke, bowling, roller disco, and more, • A collaborative, values-driven culture where you can be yourself, • A rare chance to help shape an award-winning, fast-growing restaurant brand 🧑🏽‍🍳 YOUR ROLE As a Senior Chef, you’ll take ownership of your section and play a key role in keeping the kitchen running smoothly. You’ll support the Head Chef, develop your skills, and help deliver the high standards that make Chuku’s special. Your responsibilities will include: • Leading on food prep - preparing and cooking dishes to Chuku’s standards, • Supporting with mise en place, accepting deliveries and completing daily checks, • Taking ownership of the pass during service and running it with confidence, • Maintaining Food Safety & Health & Safety standards, • Assisting with stock rotation and reducing wastage, • Helping to train and support junior chefs and team members, • Bringing positive energy, teamwork and passion into the kitchen 🧠 WHAT YOU'LL BRING • 4+ years’ experience working as a chef in a busy kitchen, • Confidence in taking ownership during service and supporting the team with consistency, • Strong attention to detail and pride in delivering quality dishes, • Good organisation and communication skills, even under pressure, • A willingness to learn, grow, and support your teammates, • A genuine love of food and people No need to know Nigerian or West African cuisine — just bring your curiosity and passion. We’ll teach you the flavours; you bring the dedication. 🎉 WHO WE ARE Chuku’s is about culture, community, and cuisine. What started 10 years ago as a brother-and-sister pop-up with a dream to share the spirit of Lagos in London has grown into a flagship restaurant in Tottenham — full of colour, energy, and afrobeats, serving vibrant Nigerian dishes made for sharing. With big ambitions and a second site on the horizon, now’s the perfect time to join a team that believes in new possibilities — building something bold, joyful, and lasting. Every dish is a conversation. Every guest is family. Every team member matters. We support each other, value everyone, and make real connections — through our food, with each other, and the world around us.

Service Delivery Partner Location: Hybrid Salary: Up to £65,000 (depending on experience) Are you an experienced digital agency professional who knows how to navigate public sector contracts and build rock-solid client relationships? We are Olive Jar Digital, a fast-growing digital agency based right in the vibrant heart of London’s Soho. We design and deliver innovative digital services that solve complex problems and genuinely improve outcomes for users. We partner with public sector organisations to deliver meaningful digital transformation, and we need someone to take the reins on our strategic client relationships. This isn't your standard account management gig. We need someone who truly understands the realities of delivering consultancy services into government departments. You’ve been agency-side, you know the digital landscape, and you can confidently balance commercial, contractual, and operational relationships while driving business growth. The Role As our Service Delivery Partner, you will be the senior relationship owner for a portfolio of key public sector clients. Your mission is to ensure we deliver on our promises, maximise commercial opportunities, and keep our client partnerships strong and growing. Working closely with our delivery teams, practice leads, and senior stakeholders, you will ensure our services hit the mark, risks are managed before they become problems, and Olive Jar Digital remains the trusted partner our clients rely on. What you'll be doing: • Owning the Relationship: Acting as the primary commercial and contractual lead across your public sector portfolio, building trust with senior stakeholders and procurement teams., • Commercial Leadership: Leading contract governance, renewals, extensions, and commercial negotiations, while proactively identifying opportunities for account growth and new service offerings., • Service Oversight: Collaborating with delivery and leadership teams to ensure we meet KPIs, SLAs, and contractual commitments. You'll facilitate service reviews and manage escalations smoothly., • Strategic Guidance: Driving long-term account planning, providing insight into client priorities and market trends, and championing continuous improvement in how we serve our clients. What We’re Looking For You are a seasoned professional with a background in a digital consultancy, professional services, or agency environment. You know how to manage public sector accounts and have a strong grasp of procurement frameworks and contract management. Essential Experience: • Significant experience managing public sector clients (central government, arms-length bodies, or local government) within an agency or consultancy setting., • A proven ability to navigate complex stakeholder relationships at a senior level., • Strong commercial awareness, contract negotiation skills, and a track record of overseeing service delivery against strict KPIs., • Excellent communication, relationship-building, and influencing abilities. Bonus points if you have: • Experience working within Government Digital Service (GDS) environments., • Knowledge of agile delivery methodologies and experience managing multidisciplinary digital teams., • Familiarity with frameworks like Digital Outcomes and Specialists (DOS) or G-Cloud. The Package We believe in transparency, so here is what you can expect: • Salary: Up to £65,000, depending on your experience., • Working Pattern: Hybrid – 3 days a week soaking up the creative energy in our Soho office, and 2 days working remotely., • Pension, • Health Care Scheme, • Electric Car Scheme, • Gym Membership Why Olive Jar Digital? We pride ourselves on building a culture where talented people can do their best work without unnecessary red tape. We collaborate openly, value fresh ideas, and empower our teams to make a genuine impact. You’ll be joining a growing agency full of passionate digital specialists who care about creating services that actually matter. If you're ready to take ownership of impactful public sector projects and help drive our commercial success, we’d love to hear from you.

Construction Project Manager – Domestic Building Projects £40,000–£130,000 depending on experience and performance + uncapped project commission We are looking for an experienced Construction Project Manager to take ownership of domestic building projects from initial site visit through to successful completion. Our projects include: • Home extensions, • Loft conversions, • Full and partial property renovations, • Internal remodelling and refurbishment Typical contract values range from £40,000 to £250,000, with an average project value of approximately £70,000. This role is designed for someone who wants the independence and earning potential of running projects without having to worry about finding customers, generating leads, running sales calls, issuing contracts, chasing invoices or managing back-office administration. We find the work and run the back office. You deliver the projects. How the role works The company generates enquiries and works with homeowners to understand their plans, budget and project requirements. Once we identify a promising opportunity, you will: 1. Visit the property and meet the client in person., 2. Discuss the proposed work in detail., 3. Assess the site and identify potential risks or challenges., 4. Scope the work and prepare an accurate, commercially viable quotation., 5. Support our internal team with any technical questions required to close the project. Our internal team then takes over the sales process, follows up with the customer, issues contracts and closes the project. Once the project is secured, you take responsibility for delivering it from start to finish. Focus on delivery, not administration We take care of the back office, including: • Lead generation, • Initial customer qualification, • Sales calls and follow-up, • Customer contracts, • Billing, • Invoicing, • Payment collection, • General administration You are not expected to spend your time finding work, chasing paperwork, issuing contracts or collecting money. Your focus is on: • Meeting clients, • Understanding and pricing projects, • Planning the work, • Organising contractors and trades, • Managing day-to-day project delivery, • Controlling costs and programme, • Maintaining a strong relationship with the client, • Ensuring work is delivered to a high standard You look after the contractors, the client and the project. We look after everything around it. Your responsibilities You will be responsible for the successful delivery of your projects, including: • Visiting prospective projects and meeting homeowners, • Understanding the client's requirements, • Accurately scoping and pricing work, • Preparing project budgets and quotations, • Planning the works and creating realistic programmes, • Organising labour, subcontractors, trades and materials, • Ensuring the right contractors are on site at the right time, • Managing and supervising contractors, • Monitoring the quality of work, • Managing project costs, budgets and margins, • Monitoring progress against programme, • Identifying and resolving issues quickly, • Managing variations and changes to scope, • Keeping clients informed throughout the project, • Maintaining a positive client relationship, • Ensuring sites are organised, safe and professionally managed, • Managing snagging and project completion, • Delivering an outcome the client is genuinely happy with You will have considerable freedom over how you organise and deliver your projects. You will not be micromanaged. We care about the outcome: quality, happy clients, projects delivered efficiently and strong commercial performance. What is in it for you? £40,000–£130,000 + uncapped commission Salary will range from £40,000 to £130,000, depending on experience, capability and performance. On top of this, you will receive uncapped commission linked directly to the profit generated by the projects you manage. There is no ceiling on commission. The more work you successfully manage, and the more efficiently and profitably you deliver it, the more you can earn. No need to find your own work One of the biggest challenges of running a construction business is keeping the pipeline full. We take that problem away. Our team generates the enquiries, qualifies customers and runs the sales process. We can generate as much work as you are capable of successfully delivering. Whether you want to manage £60,000 or £6 million of construction work, we want the limiting factor to be your ability to deliver rather than our ability to find projects. No back-office burden Contracts, billing, invoicing, payment collection, sales and administration are handled internally. That allows you to spend your time where you add the most value: on site, with contractors and with clients. Be your own boss The role is largely self-directed. You will have significant freedom over how you organise your time, manage your contractors and deliver your projects. We are looking for someone who wants responsibility rather than someone who needs constant supervision. How the numbers work Our average project is approximately £70,000. A well-run project should achieve at least a 20% profit margin, with 30% or more achievable on strong projects. That means a £70,000 project could generate: 20% Margin30% Margin Contract value £70,000 £70,000 Project profit £14,000 £21,000 Your commission is linked to the profit generated by the projects you manage. A project of this size should take no more than six weeks when properly planned, resourced and managed. There is also no reason an experienced and organised Project Manager cannot oversee multiple projects at the same time. That is where the earning potential becomes significant. Run more projects. Maintain strong margins. Deliver excellent work. Earn more commission. There is no commission cap. By the numbers • Project values: £40,000–£250,000, • Average project: approximately £70,000, • Target minimum project margin: 20%, • Strong projects can achieve approximately 30%+, • Typical £70k project duration: no more than six weeks, • Average conversion following a qualified site visit: approximately 20%, • Approximately five suitable site visits generate one secured project, • Salary: £40,000–£130,000, • Uncapped project commission, • Commission directly linked to project profitability, • Ability to manage multiple projects simultaneously, • As much work available as you are capable of successfully delivering Who we are looking for This role would suit an experienced: • Construction Project Manager, • Contracts Manager, • Construction Manager, • Site Manager, • Residential Project Manager, • General Builder looking to move into project management You should understand both the practical and commercial sides of domestic construction. Ideally, you will have: • Experience delivering domestic extensions, loft conversions or major renovations, • Strong knowledge of residential construction methods, • An understanding of construction sequencing and programme management, • The ability to accurately scope and price building work, • Experience managing subcontractors and trades, • Strong financial and cost-management skills, • High standards of workmanship, • Excellent problem-solving ability, • Strong client communication skills, • The confidence to make decisions independently, • The ability to manage several projects and competing priorities, • A reliable network of trades and subcontractors, or the ability to develop one, • A professional and trustworthy manner when dealing with homeowners Most importantly, you must be someone who takes ownership. Problems happen in construction. We are looking for someone who identifies them quickly, communicates clearly and gets them solved. This role will not suit you if This probably isn't the right opportunity if: • You need to be closely managed, • You regularly allow projects to drift over budget, • You struggle to maintain programme, • You avoid difficult conversations with clients or subcontractors, • You produce vague or inaccurate quotations, • You don't understand project profitability, • You compromise on quality to make a job easier, • You wait for somebody else to solve problems We want someone commercially minded who takes pride in delivering great work. If you are good at running construction projects, there is significant money to be made here. Apply Please apply with a summary of your experience, including: • The types and values of projects you have managed, • Examples of extensions, loft conversions or renovations you have completed, • Your experience preparing quotations and managing project costs, • The geographical area you can cover, • Your current availability We are looking for people who want significant responsibility, significant independence and the opportunity to earn significantly more by delivering excellent projects. We provide the customers, sales, contracts, billing and back-office support. You run the projects.

Krave Dessert Café is looking for an experienced, enthusiastic and driven Café Manager to lead the day-to-day operations of our busy dessert café. This is an exciting opportunity for someone with previous dessert café management experience who is passionate about delivering exceptional customer service, creating memorable guest experiences, and helping to grow an exciting brand. As Café Manager, you will oversee all aspects of the business, from leading the team and maintaining exceptional cleanliness standards to developing children's party packages, driving sales, and contributing to the continued growth of the Krave brand. Key Responsibilities • Manage the daily operation of the dessert café, ensuring smooth and efficient service., • Lead, motivate and develop the front and back of house team., • Deliver outstanding customer service and ensure every guest has an exceptional experience., • Maintain consistently high standards of cleanliness, hygiene and food safety throughout the café., • Manage staff rotas, recruitment, training and performance., • Monitor stock levels, ordering and supplier relationships., • Control labour and food costs while maintaining quality and profitability., • Ensure compliance with all Health & Safety and Food Hygiene regulations., • Handle customer feedback professionally and resolve issues promptly., • Drive sales through promotions, upselling and exceptional service. Children's Parties & Events • Organise and manage children's birthday parties and private events., • Create fun, memorable experiences for children and families., • Coordinate party bookings, staffing and event delivery., • Develop new party packages and themed experiences to increase revenue. Brand Development: Working alongside senior management, you will play an important role in growing the Krave brand by: • Developing new ideas to improve the customer experience., • Identifying opportunities to increase sales and customer loyalty., • Supporting new menu launches and seasonal promotions., • Assisting with local marketing initiatives and community engagement., • Maintaining brand standards across presentation, service and atmosphere., • Helping establish Krave as the leading dessert destination in the area. About You: We are looking for someone who has: Previous management experience within a dessert café, ice cream parlour or similar hospitality environment. A proven track record of leading successful teams. Experience organising children's parties or family-focused events. Strong understanding of brand development and customer engagement. Exceptional leadership and communication skills. Excellent organisational and time management abilities. High attention to detail with a commitment to maintaining exceptional cleaning and hygiene standards. Strong commercial awareness with the ability to drive sales and profitability. Confidence in dealing with customer enquiries and resolving complaints professionally. A positive attitude, strong work ethic and hands-on approach. Food Hygiene Certificate (Level 2 or above preferred). Flexibility to work evenings, weekends and busy seasonal periods. What We Offer: Immediate start. Competitive salary based on experience. Performance-related bonus opportunities. Career progression within a growing hospitality group. Opportunity to help shape and develop an exciting, expanding brand. Supportive, energetic and creative working environment. Staff discounts and company benefits. How to Apply: If you have the experience, passion and leadership skills to take Krave Dessert Café to the next level, we'd love to hear from you. Please send your CV and a short covering letter outlining your experience. Join Krave Dessert Café and play a key role in creating unforgettable desserts, memorable celebrations, and exceptional customer experiences while helping build one of the region's most exciting dessert brands. Benefits: • Company pension, • Discounted or free food, • Employee discount, • On-site parking, • Store discount Work Location: In person

About Soul Mama At Soul Mama, we are all about bringing soulful experiences to life through exceptional food, world-class live music and vibrant culture. Our mission is simple: to create unforgettable experiences that nourish both the body and soul. As one of London’s fastest growing live music venue and restaurant brands, we pride ourselves on creating high-energy spaces where music, community and hospitality come together. Our food celebrates bold flavours inspired by African, Caribbean and South American cuisines, creating a dining experience that sits at the heart of everything Soul Mama represents. We are looking for a passionate, organised and driven Sous Chef to support our kitchen leadership team and help deliver consistently exceptional food standards as we continue to grow. Job Overview The Sous Chef plays a key leadership role within the Soul Mama kitchen, supporting the Head Chef in delivering outstanding food quality, operational excellence and a positive team culture. As second-in-command, you will assist with the day-to-day running of the kitchen, ensuring service runs smoothly, standards remain consistently high and the team are supported to perform at their best. This is a hands-on leadership role suited to someone who thrives in a fast-paced hospitality environment, takes ownership and leads by example. You will be expected to maintain excellent food standards, support cost control, uphold compliance requirements and contribute towards the continued success and growth of Soul Mama. Key Responsibilities *Kitchen Operations & Service Management* · Support the Head Chef with the daily running and organisation of all kitchen operations. · Lead kitchen service, ensuring smooth workflow, clear communication and efficient execution. · Coordinate kitchen sections effectively to ensure dishes are prepared and delivered to standard. · Maintain excellent standards of taste, presentation, quality and consistency. · Take responsibility for kitchen operations in the absence of the Head Chef. · Identify service challenges quickly and implement effective solutions. · Support continuous improvements across kitchen systems and processes. *Food Production & Quality Control* · Ensure all dishes meet Soul Mama recipe specifications, presentation standards and portion controls. · Maintain high standards of preparation, cooking and plating. · Oversee mise en place preparation and ensure readiness ahead of service. · Monitor ingredient quality, freshness and stock rotation using FIFO procedures. · Conduct regular quality checks throughout preparation and service. · Support menu development, specials and improvements where required. · Maintain consistency across every guest dining experience. *Team Leadership & Development* · Lead, motivate and support chefs and kitchen team members during service. · Create a positive working environment based on teamwork, respect and accountability. · Support training, onboarding and development of new team members. · Coach junior chefs to improve skills, confidence and performance. · Provide constructive feedback and support team progression. · Ensure kitchen expectations, procedures and standards are clearly communicated. · Lead by example through professionalism, attitude and work ethic. *Stock, Waste & Financial Control* · Support effective stock management, ordering and inventory processes. · Participate in regular stock counts and reporting. · Monitor food waste and actively support waste reduction. · Ensure correct storage procedures are followed to maintain quality and reduce loss. · Report shortages, supplier issues or stock concerns promptly. · Support the Head Chef in achieving GP targets and controlling food costs. · Maintain strong awareness of portion control and commercial performance. *Food Safety, Hygiene & Compliance* · Ensure all food safety procedures are consistently followed. · Maintain HACCP documentation, temperature checks and kitchen records. · Ensure compliance with EHO requirements and Safer Food Better Business standards. · Maintain exceptional cleanliness, organisation and hygiene throughout the kitchen. · Ensure allergen procedures are followed accurately at all times. · Report maintenance issues, equipment faults or safety concerns promptly. · Promote a safe working environment for the entire team. *Communication & Operational Support* · Work closely with the Head Chef, management team and front of house departments. · Support strong communication between kitchen and service teams. · Attend meetings and provide operational updates when required. · Support the implementation of new procedures and company standards. · Represent Soul Mama positively and professionally at all times. *Skills & Experience* · Previous experience as a Sous Chef or strong Junior Sous Chef ready for progression. · Experience working in a fast-paced restaurant or hospitality environment. · Strong understanding of kitchen operations and service delivery. · Knowledge of stock management, GP control and waste reduction. · Excellent food safety knowledge including HACCP standards. · Ability to lead, motivate and develop a team. · Strong communication and organisation skills. · Ability to remain calm and solution-focused under pressure. · Passion for food, culture and delivering memorable guest experiences. *Core Competencies* · Leadership and accountability · Strong operational organisation · Quality and consistency focus · Commercial awareness · Coaching and team development · Attention to detail · Problem-solving ability · Adaptability and flexibility · Excellent communication · Positive attitude and professionalism · Ownership and initiative *Desirable but not essential:* · Experience within high-volume restaurants or live entertainment venues · Experience supporting menu development · Previous involvement with kitchen financial targets · Level 3 Food Safety qualification · Experience training and developing junior chefs *Why Join Soul Mama?* You will be joining one of London’s most exciting cultural venues, bringing together food, music and community in a truly unique way. With ambitious growth plans and expanding locations, Soul Mama offers opportunities for development, progression and the chance to be part of building something special. At Soul Mama, we do not just serve food; we create moments. If you are passionate about quality, culture, teamwork and exceptional hospitality, we would love you to be part of the journey. Benefits: • Company pension, • Discounted or free food, • Employee discount, • Store discount Ability to commute/relocate: • Islington N1 0PS: reliably commute or plan to relocate before starting work (required) Experience: • Kitchen: 4 years (required), • Kitchen management: 1 year (required) Language: • Fluent English (required) Licence/Certification: • Level 3 Food Hygiene Certificate (required) Work authorisation: • United Kingdom (required) Work Location: In person with your CV

Post: Finance and Operations Officer Location: The position is remote but with options for regular co-working with colleagues and for in-person team gatherings roughly every 8 weeks. Salary: £36,486.30-£44,201.23 Contract: Full-time; 37.5-hours per week (opportunities for flexible working considered). About the role The European Leadership Network (ELN) is an independent, non-partisan organisation working to provide practical, real-world solutions to political and security challenges and build better security for wider Europe. Effective financial and operational management is central to ensuring that we can deliver this work sustainably and meet our responsibilities as a charity and grant-funded organisation. The Finance & Operations Officer plays a key role in supporting the effective day-to-day financial and operational management of the ELN. Working closely with the Head of HR & Operations, Senior Management Team and our external accountants, the post holder will help maintain an accurate and up-to-date picture of the organisation’s finances, including managing and monitoring organisational and project budgets, cashflow, expenditure, payments and financial information held within Xero. The role requires strong financial and organisational skills, with particular experience of working with budgets and grant-funded activity. The successful candidate will be confident working with financial information, able to manage multiple priorities and deadlines, and proactive in identifying discrepancies, emerging pressures or areas requiring attention. They will also provide support across the ELN’s wider operations and governance, helping to ensure that our systems and processes are efficient, accurate and appropriate for a small and internationally focused charity. Key Responsibilities: *Finance, Budgets & Grants* · Maintain accurate and up-to-date financial records in Xero, including processing and monitoring invoices, bills, payments and expenditure, and ensuring transactions are appropriately recorded and allocated. · Develop and maintain organisational, project and grant budgets, working with colleagues to build realistic budgets for funding applications and new projects. · Monitor actual expenditure against budgets throughout the year, identifying variances, potential overspends or underspends and emerging financial pressures, and raising these with the Head of HR & Operations and Senior Management Team as appropriate. · Maintain and regularly update the organisation’s cash flow forecast, incorporating anticipated grant income, expenditure, payroll, and other liabilities, and provide timely information on the ELN’s cash position. · Work closely with Programme Leads/Heads to help them understand and manage their project budgets and provide accurate financial information to support programme planning and delivery. · Support the financial management of ELN’s grants, including maintaining records of restricted and unrestricted funding, grant income, expenditure, payment schedules and financial reporting requirements. · Prepare financial information and reports for funders, including taking responsibility for financial reporting on grants where appropriate. · Work closely with the ELN’s external accountants, providing accurate and timely information for management accounts, year-end accounts, payroll and other financial requirements. · Coordinate monthly payroll information and staff expenses and ensure payments and associated records are processed accurately and on time. · Support the annual budgeting and forecasting process and preparation of financial information for SMT and the Board. Maintain appropriate financial records, documentation and audit trails and support the annual audit/accounts process. · Support the organisation in maintaining appropriate charity financial controls and good practice, including the appropriate management and recording of restricted funds. · Lead on the ELN’s annual charity audit, coordinating the process with our external auditors and accountants, preparing and providing required financial information and documentation, responding to queries, and ensuring the audit is completed accurately and within agreed timescales. *Operations, Governance & Administration* · Support the Head of HR & Operations with the effective day-to-day running of the organisation and the development and maintenance of appropriate operational systems and processes. · Coordinate relationships with relevant external suppliers and service providers, including accountants, insurers, office/co-working providers and other professional advisers. · Maintain accurate organisational records and support compliance with relevant charity, company and governance requirements. · Support the administration of organisational contracts, insurance policies, banking arrangements and other operational services. · Assist with information required for Companies House, the Charity Commission and other regulatory or governance processes. · Contribute to the continuous improvement of ELN’s financial and operational processes, identifying opportunities to make systems more efficient, accurate and robust. · Undertake other reasonable finance and operational responsibilities appropriate to the role. Applicant requirements: *Essential:* · Strong practical experience of financial administration, bookkeeping or finance coordination, with a good understanding of accounting and financial management principles. · Proficient user of Xero accounting software (or equivalent), with practical experience of maintaining financial records, processing bills and invoices, reconciling information and producing financial reports. · Experience creating, maintaining and monitoring budgets, including tracking actual expenditure against budget and identifying and explaining variances. · Experience managing or monitoring multiple projects or grant budgets simultaneously. · Experience preparing or contributing to budgets for funding applications and providing financial information for funder reporting. · Experience in monitoring organisational cashflow and producing or maintaining cashflow forecasts. · Confidence working with financial data and spreadsheets, particularly Excel, and the ability to present financial information clearly to colleagues who do not have a finance background. · Experience working effectively with external accountants or other finance professionals. · Excellent numerical accuracy and attention to detail, with the ability to identify discrepancies and investigate and resolve them. · Strong organisational skills and the ability to manage competing deadlines independently in a small and fast-moving organisation. · Ability to recognise emerging financial or operational risks and proactively bring them to the attention of senior colleagues. · Strong interpersonal and communication skills and the confidence to work with colleagues at all levels of an organisation. *Desirable:* · Previous experience working in a charity, NGO or other grant-funded organisation, with a practical understanding of the financial requirements associated with restricted and unrestricted funding. · A relevant bookkeeping/accounting qualification or part-qualification, or demonstrable equivalent professional experience. · Experience supporting payroll and/or year-end accounts and audit processes. · Experience of charity accounting and financial reporting requirements. · Experience working with institutional, government, foundation or international grants. · Experience supporting organisational forecasting and annual budgeting. · Experience of charity governance and regulatory requirements, including the Charity Commission and Companies House. · Experience working in an international environment.

About Soul Mama: At Soul Mama, we are all about bringing soulful experiences to life through exceptional food, world-class live music and vibrant culture. Our mission is simple: to create unforgettable experiences that nourish both the body and soul. As one of London’s fastest-growing live music venue and restaurant brands, we pride ourselves on creating high-energy spaces where music, community and hospitality come together. Our food celebrates bold flavours inspired by African, Caribbean and South American cuisines, creating a dining experience that sits at the heart of everything Soul Mama represents. We are looking for a talented, organised and passionate Chef de Partie to take ownership of kitchen sections, maintain excellent food standards and contribute to delivering unforgettable guest experiences. Job Overview The Chef de Partie is responsible for managing a designated kitchen section, ensuring preparation, cooking and service are completed to the highest standards. This role requires strong technical cooking skills, organisation and the ability to work independently while supporting the wider kitchen team. You will take responsibility for your section, ensuring consistency, efficiency, cleanliness and quality throughout every service. As a Chef de Partie, you will also support junior members of the team, contribute towards maintaining kitchen standards and continue developing your leadership skills within Soul Mama. Key Responsibilities *Section Management & Daily Operations* · Take responsibility for the preparation, organisation and running of your assigned kitchen section. · Ensure your section is fully prepared and ready ahead of each service. · Complete mise en place efficiently and to required standards. · Maintain excellent workflow, timing and communication throughout service. · Manage your section independently while supporting wider kitchen operations. · Communicate effectively with senior chefs and other sections. · Maintain consistency during high-volume and busy service periods. Food Production & Quality Control · Prepare, cook and present dishes in line with Soul Mama recipes and specifications. · Ensure every dish meets agreed standards for taste, presentation and portion control. · Maintain consistency and attention to detail across all food preparation. · Check ingredient quality and freshness before use. · Support tastings, menu improvements and new dish development when required. · Ensure all dishes leaving your section represent Soul Mama standards. · Reduce waste through effective preparation and organisation. *Stock Management & Cost Awareness* · Monitor stock levels within your section and communicate ordering requirements. · Ensure ingredients are stored correctly and rotated using FIFO procedures. · Assist with deliveries, stock checks and inventory processes. · Report shortages, quality concerns or supplier issues promptly. · Support effective stock control and waste reduction. · Maintain awareness of portion control, food costs and GP targets. *Team Support & Development* · Support, guide and mentor Commis Chefs and Kitchen Porters. · Assist with training and development of junior team members. · Lead by example through professionalism, organisation and positive attitude. · Share knowledge and encourage strong kitchen standards. · Support teamwork and effective communication across the kitchen. · Take ownership of your own development and progression. *Food Safety, Hygiene & Compliance* · Maintain exceptional cleanliness and organisation within your section. · Complete cleaning tasks in line with kitchen schedules. · Follow all HACCP procedures and food safety requirements. · Ensure correct storage, labelling and temperature controls are maintained. · Follow allergen procedures accurately. · Ensure kitchen equipment is used safely and responsibly. · Support compliance with EHO and Safer Food Better Business standards. *Communication & Operational Support* · Work closely with senior chefs to support smooth kitchen operations. · Communicate clearly during preparation and service. · Support improvements to kitchen processes and standards. · Work collaboratively with front of house teams where required. · Represent Soul Mama values through professionalism, teamwork and accountability. Skills & Experience · Previous experience as a Chef de Partie or experienced Commis Chef ready for progression. · Strong technical cooking skills and kitchen knowledge. · Ability to confidently manage a kitchen section. · Strong organisation and time management skills. · Ability to work effectively in a fast-paced service environment. · Understanding of food preparation, stock control and waste management. · Knowledge of food safety, hygiene and allergen procedures. · Positive attitude with willingness to learn and develop. · Passion for food, culture and delivering exceptional guest experiences. Core Competencies · Strong technical cooking ability · Section ownership and accountability · Organisation and preparation · Time management · Attention to detail · Quality and consistency focus · Team collaboration · Communication skills · Problem-solving ability · Basic cost awareness · Food safety knowledge · Leadership potential Desirable but not essential: · Experience working in a busy restaurant or hospitality environment · Experience supporting or training junior chefs · Knowledge of African, Caribbean or South American cuisines · Food Safety Level 2 or above · Interest in developing into senior kitchen leadership Why Join Soul Mama? You will be joining one of London’s most exciting cultural venues, where incredible food, live music and community come together. At Soul Mama, we believe in supporting growth, developing talent and creating opportunities for progression across our expanding venues. We do not just serve food; we create moments. If you are passionate about food, quality and being part of something unique, we would love you to join the Soul Mama journey. Benefits: • Company pension, • Discounted or free food, • Employee discount, • Store discount Ability to commute/relocate: • Islington N1 0PS: reliably commute or plan to relocate before starting work (required) Experience: • Kitchen: 2 years (required) Language: • Fluent English (required) Licence/Certification: • Level 3 Food Hygiene Certificate (preferred) Work authorisation: • United Kingdom (required) Work Location: In person Check our website and reach out with your CV

The Site Manager will oversee the day-to-day management of construction activities at the 17 Hertford Street development, ensuring the project is delivered safely, on schedule, within budget and to the required quality standards. Working closely with the Project Manager, subcontractors, consultants and client representatives, you will manage on-site operations from mobilisation through to practical completion. Key responsibilities • Manage daily site operations and coordinate all trades., • Ensure work is completed in accordance with drawings, specifications and the agreed programme., • Plan labour requirements and monitor subcontractor performance., • Maintain high standards of health, safety and environmental compliance., • Conduct daily briefings, toolbox talks and site inspections., • Monitor progress and provide regular updates to the Project Manager., • Resolve site issues promptly to minimise delays., • Manage quality assurance inspections and snagging activities., • Coordinate material deliveries and site logistics on a constrained central London site., • Liaise with clients, architects, engineers and building control., • Maintain accurate site records, including diaries, RFIs, permits, inspections and progress reports., • Ensure compliance with CDM Regulations and company procedures. Typical duties • Open the site and lead the daily safety briefing., • Inspect progress, identify issues and coordinate corrective action., • Manage subcontractors and allocate labour effectively., • Review drawings and coordinate upcoming works with the Project Manager., • Attend client and design team meetings., • Check the quality of completed work., • Organise deliveries and crane or lifting operations., • Complete progress reports and update the programme., • Conduct end-of-day inspections and plan the following day’s activities. Required experience and skills • Experience managing high-end residential or commercial refurbishment projects., • Strong knowledge of construction sequencing and site logistics., • Proven ability to manage multiple subcontractors simultaneously., • Excellent communication, leadership and problem-solving skills., • Experience working on occupied or constrained central London sites is advantageous., • Strong programme management, quality control, construction planning and client management skills., • Good cost awareness and team coordination abilities. Qualifications • SMSTS., • CSCS Black or Gold Card., • First Aid at Work., • Asbestos Awareness., • Temporary Works awareness is desirable., • Fire Marshal training is desirable.

Operations & Store Management Lead (Fast-Track to Partnership) Europafoodxb (UK) is recruiting a hands-on, high-performing leader to take ownership of daily operations, staff management, and problem-solving across our food retail/convenience business. This is a growth role for someone who can switch from selling on the shop floor to resolving operational issues immediately—calmly, quickly, and effectively. What you’ll do • Lead the store team day-to-day: standards, rota, performance, training, discipline where needed, • Solve operational issues fast (customer escalations, stock gaps, supplier/delivery issues, compliance), • Drive sales and service: lead by example on the floor when required, • Maintain excellent availability and reliability during busy trading periods, • Implement systems to improve efficiency and reduce errors, • Work closely with owners and develop into a wider business leadership role What we’re looking for (must-haves) • Full UK driving licence, • 3–4+ years management experience (retail/operations), • Excellent English (spoken and written), • Food retail / convenience / supermarket experience, • Fast, organised, resilient, trustworthy; takes ownership without excuses, • Hungry to learn, develop, and stay long-term (partnership pathway for the right person) What you get • Competitive salary (based on experience) + performance progression, • Sponsorship Visa provided if required, • Genuine growth: responsibility, leadership development, and long-term partnership potential To apply Send your CV + a short note explaining why you fit a fast-paced “ownership” role and your availability.

MNM is a speakeasy cocktail bar hidden in a barber shop in Bank. Having grown substantially over the past 2 years we are looking to recruit staff ready for the continuation of growth into 2026 The bar is an upmarket, 60 seater intimate space that caters to the local workers through the week and is booked privately most Fridays and Saturdays. The Role We are looking for an experienced, responsible and commercially minded Supervisor to take ownership of the day-to-day operation of our intimate cocktail bar in Bank. This is not a back-office management position. It is a highly hands-on role, with the majority of each service spent on the floor: welcoming guests, managing the customer experience, driving sales and supporting smooth service. You will work alongside one other member of staff, so you must be comfortable leading by example and getting involved in every aspect of the operation. Cocktails account for approximately 90% of our sales, making a strong cocktail background essential. You should have excellent product knowledge, confidence discussing drinks with customers and the ability to deliver consistently high standards during both public service and private events. The successful candidate will be trusted with significant autonomy and will play an important part in the future growth of the business. We are actively exploring new locations, creating strong opportunities for progression, increased responsibility and performance-related bonuses. Key Responsibilities • Lead the bar during public service and private-hire events., • Spend the majority of service on the floor, engaging with guests and creating a welcoming, memorable experience., • Proactively drive sales through recommendations, upselling and strong product knowledge., • Prepare and serve cocktails to a consistently high standard when required., • Supervise, motivate and work closely with one additional team member., • Take responsibility for opening and closing the venue., • Maintain excellent standards of cleanliness, organisation and presentation., • Monitor stock levels, minimise waste and support stock ordering and control., • Ensure all cash-handling, till and end-of-day procedures are completed accurately., • Manage customer queries and resolve any service issues professionally., • Support the delivery of private events, including preparing the venue and coordinating service., • Ensure licensing, health and safety, food hygiene and responsible service requirements are followed., • Provide feedback and ideas to improve sales, service and the overall customer experience., • Act as a trusted and responsible keyholder for the business. Trading Pattern • Tuesday to Thursday: Open to the public., • Friday and Saturday: Predominantly private-hire events. Working hours will be arranged around the bar’s public opening times, private bookings and operational requirements. About YouYou will ideally have: • Strong experience in a quality, premium hospitality venue or similar environment., • Grasp of cocktail knowledge and practical bartending ability., • A genuine interest in customer service and building relationships with guests., • A confident, engaging and sales-focused approach on the floor., • The maturity and reliability to operate with limited supervision., • Strong organisational skills and close attention to detail., • The ability to remain calm, professional and decisive during busy services., • A responsible nature, taking ownership of the venue’s consistent approach to a quality hospitality product. What We Offer • A high level of autonomy and the opportunity to make the role your own., • A key position within a small, growing hospitality business., • Direct involvement in shaping the customer experience and commercial performance of the venue., • Strong potential for promotion as we secure and open additional locations., • Opportunities for increased responsibility across future venues., • A negotiable performance-related bonus structure., • Competitive salary, dependent on experience. What Success Looks Like Success in this position means taking genuine ownership of the venue, delivering warm and knowledgeable floor service, maintaining excellent cocktail standards and consistently finding opportunities to increase sales. You will be someone the business can rely on to run the bar responsibly, solve problems independently and help build the next stage of MNM’s growth.

About Us Chococo is an award-winning British chocolatier, crafting exceptional handmade chocolates using fine-origin chocolate and locally sourced ingredients wherever possible. As we continue to grow, we are excited to open our new concession within Selfridges London. We are looking for an experienced, passionate and commercially minded Concession Manager to lead our Selfridges team. This is an exciting opportunity to take ownership of one of our flagship locations, delivering exceptional customer experiences while driving sales, developing your team and maintaining the highest operational standards. Key Responsibilities • Lead the day-to-day operations of the Selfridges concession, ensuring an exceptional customer experience at all times., • Recruit, train, coach and develop a high-performing team, creating a positive and engaging working environment., • Lead by example, inspiring the team to achieve sales targets, maximise opportunities and consistently deliver outstanding service., • Monitor sales performance, KPIs and labour costs, implementing action plans to drive commercial success., • Ensure the concession is impeccably presented, maintaining excellent visual merchandising standards in line with both Chococo and Selfridges expectations., • Manage stock levels, ordering, deliveries, stock counts and inventory accuracy to minimise waste and maximise availability., • Ensure all company policies, food safety regulations and Selfridges operational procedures are consistently followed., • Handle customer feedback and resolve any issues professionally, maintaining the highest standards of customer satisfaction., • Prepare staff rotas, manage scheduling and support payroll administration where required., • Build strong working relationships with the Selfridges management team and represent the Chococo brand with professionalism., • Identify opportunities to improve sales, customer engagement and operational efficiency. Requirements • Previous management experience in premium retail, luxury retail, hospitality or food retail., • A proven track record of leading teams and achieving commercial targets., • Strong leadership, coaching and people management skills., • Excellent communication and interpersonal skills with a customer-first mindset., • Passion for premium food, gifting and delivering memorable customer experiences., • Strong organisational skills with the ability to prioritise and perform in a fast-paced retail environment., • Confident using POS systems and retail reporting to monitor business performance., • Flexible to work weekends, evenings and public holidays in line with Selfridges trading hours., • Eligibility to work in the UK. What We Offer • Competitive salary with opportunities for career progression., • Performance-related bonus opportunities., • Generous staff discount on Chococo products., • The opportunity to lead our exciting concession within one of the UK's most prestigious department stores., • Comprehensive training, ongoing development and the opportunity to grow within an expanding business., • A supportive, passionate and collaborative team environment. We are committed to creating an inclusive workplace and welcome applications from people of all backgrounds.

📍 Location: London 🏢 Company: Olive Base Ltd 🕒 Job Type: Full-Time, In Person 💷 Salary: £33,000 – £43,000 per year + Performance Bonus 🗓 Expected Start Date: 25/05/2026 At Olive Base Ltd, we are committed to providing high-quality food products and exceptional service. As a growing business operating within the food and hospitality sector, we focus on delivering efficient operational solutions while maintaining the highest standards across our services. We are dedicated to excellence, reliability, and continuous improvement, creating a professional environment where both our clients and employees can thrive. Key Responsibilities: As a Business Development Manager, you will: • Lead the development and execution of business growth strategies within the food and hospitality sector, • Identify, secure, and manage new commercial opportunities, partnerships, and clients, • Build and oversee long-term relationships with key stakeholders, suppliers, and business partners, • Lead negotiations with suppliers and partners to achieve cost efficiency and maximise commercial value, • Analyse financial, sales, and operational data to drive strategic decision-making and performance improvements, • Oversee and optimise operational processes related to purchasing and service delivery, • Prepare and present strategic reports, insights, and recommendations to senior management, • Play a key role in the expansion, profitability, and long-term growth of Olive Base Ltd Requirements • Bachelor’s degree (or equivalent) in Business, Management, Marketing, or a related field, • Previous experience in business development, sales, or commercial roles, • Ability to identify new business opportunities and support company growth, • Experience in building and maintaining professional relationships with clients and partners, • Good communication and negotiation skills, • Ability to understand sales and performance data to support decision-making, • Organised, proactive, and able to work in a fast-paced environment, • Proficiency in Microsoft Office and general business systems 🌟 What We Offer • Competitive salary (£33,000 – £43,000) + performance-based bonus, • Company pension, • Ongoing professional development and internal promotion opportunities If you're driven, creative, and ready to bring energy to a dynamic team, we want to hear from you! 👉 Apply now and take your career to the next level with Olive Base Ltd

Supervisor – Qinwan Café – The Chancery Rosewood Location: Mayfair, London Job Type: Full-time Salary: from £16 per hour (depending on experience) About Qinwan Café Qinwan Café is an exciting new café concept opening within The Chancery Rosewood. The café offers a refined yet welcoming environment, serving exceptional coffee, teas, and a carefully curated selection of ice cream, patisseries, dates, and sandwiches. We are looking for an experienced and service-driven Café Supervisor to join our opening team. This role is ideal for an individual who is confident leading a team, maintaining high service standards, and ensuring smooth day-to-day café operations while delivering warm, attentive, and memorable guest experiences. Role Overview As a Café Supervisor, you will be responsible for supporting the Café Manager with the daily operation of the café and taking ownership of the shift when required. Working closely with the Café Manager, Head Waiter, and Café Servers, you will lead and support the front-of-house team, ensure service standards are consistently maintained, and respond effectively to operational and guest-related matters. The Supervisor is expected to lead by example, communicate clearly and promptly, and create a positive, professional, and well-organised working environment. Key Responsibilities Guest Experience • Deliver a consistently high standard of warm, attentive, and professional service, • Lead by example in creating a welcoming and refined guest experience, • Monitor guest satisfaction throughout the service, • Respond promptly and professionally to guest requests and concerns, • Handle guest complaints appropriately and escalate more serious matters to the Café Manager, • Build positive relationships with regular and hotel guests, • Ensure the team maintains the expected service standards at all times Shift & Service Management • Take responsibility for the smooth running of the café during assigned shifts, • Coordinate the front-of-house team and allocate tasks according to operational needs, • Monitor service flow, table management, guest waiting times, and team performance, • Ensure all food and beverages are served correctly and efficiently, • Maintain consistent service and presentation standards during busy periods, • Support the Head Waiter and Café Servers during peak service, • Ensure opening, service, and closing procedures are completed correctly, • Conduct effective shift handovers and communicate important information to management Team Leadership • Lead, motivate, and support the café team throughout each shift, • Provide clear instructions and ensure team members understand their responsibilities, • Lead by example in attitude, appearance, service, and professionalism, • Support the training and development of new and existing team members, • Provide constructive feedback and coaching when required, • Monitor team performance and address operational issues promptly, • Encourage teamwork, respect, and positive communication within the team, • Support management in maintaining a professional and positive working environment Communication • Maintain clear, professional, and timely communication with the Café Manager and management team, • Keep management informed of operational issues, guest concerns, incidents, and team matters, • Respond promptly to management instructions, questions, and requests, • Ensure important information is communicated accurately to the team, • Communicate effectively between front-of-house and back-of-house teams, • Complete clear and accurate shift handovers, • Escalate issues promptly when they are outside the Supervisor's authority or responsibility Operational Support • Support the Café Manager with the daily operation of the café, • Assist with opening and closing procedures, • Monitor cleanliness, organisation, and presentation of all service areas, • Monitor stock levels and report shortages or operational requirements, • Support effective stock rotation and minimise unnecessary wastage, • Report damaged, faulty, or unsafe equipment to management, • Ensure the café operates efficiently during busy service periods, • Support the implementation of company policies, procedures, and operational standards Cash & POS Responsibilities • Ensure POS procedures are followed correctly, • Support accurate cash and payment handling, • Monitor transactions and ensure discounts, refunds, and voids are processed correctly and in accordance with company procedures, • Report any cash discrepancies or irregularities to management promptly, • Support the team with POS-related queries and operational issues Health, Safety & Hygiene • Ensure all health, safety, food safety, and hygiene procedures are followed, • Maintain a clean, safe, and organised working environment, • Ensure team members follow relevant hygiene and safety procedures, • Report accidents, incidents, hazards, or equipment concerns immediately, • Support compliance with company policies and legal requirements, • Take appropriate action in the event of an operational or safety incident and escalate where necessary Product Knowledge • Maintain excellent knowledge of the café's food and beverage menu, • Understand key ingredients, allergens, preparation methods, and product characteristics, • Ensure the team is confident in describing menu items to guests, • Support the team in making appropriate recommendations to guests, • Ensure all products are served correctly and according to the required standards, • Keep up to date with menu changes, new products, and seasonal offerings Requirements Experience • Previous experience in a Supervisor, Team Leader, Head Waiter, or similar hospitality role preferred, • Previous experience in a high-end café, restaurant, hotel, or luxury hospitality environment is an advantage, • Experience leading and supporting a front-of-house team, • Experience working in a fast-paced and guest-focused environment Skills • Excellent leadership, communication, and interpersonal skills, • Strong customer service and hospitality skills, • Ability to lead by example and motivate a team, • Strong organisational and time-management skills, • Excellent attention to detail, • Ability to remain calm and professional under pressure, • Strong problem-solving and decision-making skills, • Ability to communicate operational issues clearly and promptly, • Good understanding of service standards and hospitality operations Additional Requirements • Flexibility to work evenings, weekends, and public holidays, • Professional presentation and strong work ethic, • Positive, approachable, and confident leadership style, • Ability to work effectively in a fast-paced luxury hospitality environment, • Ability to stand and work for extended periods during service, • Commitment to delivering consistently high standards of guest service Schedule Full-time position with shift-based scheduling based on operational needs. The Supervisor may be required to work a flexible schedule, including mornings, evenings, weekends, and public holidays. Key Performance Expectations The successful Supervisor will be expected to consistently demonstrate: • Strong leadership and team management, • Clear, timely, and professional communication, • Consistent delivery of high guest service standards, • Effective shift management and operational control, • Professional behaviour and presentation, • Strong teamwork and collaboration, • Accountability and ownership of responsibilities, • Compliance with company, health, safety, hygiene, and service standards, • Effective handling and escalation of operational and guest concerns

Khao-So-i, one of Thailand’s most beloved and well known for our specialty in Northern Thai cuisine. We are currently seeking an experienced and passionate Head Chef to join our kitchen in London. You'll be responsible for building a high-performing kitchen, maintaining authentic Northern Thai cuisine, and helping grow one of London's most exciting Thai restaurant scene. What you'll do: • Kitchen Leadership & Operation:Take full daily ownership of the kitchen—leading service, driving consistency, and keeping kitchen standards tight during peak hours., • Work with Our Founder: Collaborate directly with our Thai chef founder to execute authentic Thai recipes and cooking techniques., • Team Leadership & Development: Lead, train, and mentor the kitchen team—building a positive, organised environment and preparing key chef positions for future growth., • P&L & Kitchen Financials: Manage gross profit (GP), minimise food waste, control portion sizes, and manage rotas to hit labor cost targets., • Supplier & Stock Control: Oversee ordering, stock takes, and daily deliveries, working with specialist Asian importers and local UK suppliers to keep quality high., • Kitchen Safety & Hygiene: Maintain strict compliance with UK Food Safety (HACCP), allergen tracking, health & safety, and daily kitchen paperwork. What We’re Looking For • Proven Experience: Head Chef experience (or strong Senior Sous Chef background) in a high-volume, quality-led London restaurant., • Real Thai Cooking Experience: Practical experience with authentic Thai cooking—wok skills, balancing real Thai flavors (sweet, salty, sour, spicy), and managing high-temp preparation., • Commercial Acumen: Clear understanding of GP control, stock management, labor costs, and kitchen organisation., • Hands-on Leadership: A clear, approachable communicator who leads by example on the pass and keeps cool under pressure., • Right to Work: Valid right to work in the UK. What We Offer: • Competitive package £55,000 - £60,000 (negotiable), • Opportunities for international career growth and development, • Business trips, • Supportive team environment Benefits • Holiday entitlement increases with your length of service, up to 28 days, • Employee discounts, • Company pension scheme, • Enhanced maternity and paternity pay

About the role We are building a new kind of hospitality space in Hackney. A curated kitchen and bar programme where chefs, bartenders and collaborators take over the space for short residencies, events and experiences. The concept is designed to constantly evolve, with a changing calendar of pop ups, dinners, tastings, private hires and social events. We are looking for a full-time Manager to help bring this space to life day to day. This is not a traditional restaurant management role. We need someone who is equally comfortable running service, managing a bar, coordinating events, hosting guests and helping shape a fast-moving programme. The right person will love hospitality, have strong operational instincts, and be excited by the idea of working in a venue where things are always changing. This role will be central to the identity of the space. Over time, we want guests to come back not only because of the residencies and events we programme, but because of the team, the atmosphere and the experience we create every week. About the space The venue is an intimate, industrial kitchen and bar in Mare Street, with a large open kitchen and counter seating at its heart. It is designed as a platform for rotating chefs, drinks-led experiences and social hospitality. The space is curated and operated by us. While the concepts may change, the guest experience, standards and overall feel of the venue remain consistent. The Manager will play a key role in protecting that consistency while helping the programme feel fresh, exciting and well executed. What you’ll be responsible for Programming and coordination • Manage the operational logistics of each residency, event or takeover from set-up to breakdown, • Coordinate arrivals, check-ins, handovers and transitions between guest chefs or collaborators, • Support the execution of the venue calendar and ensure each event is properly prepared, • Work closely with founders and collaborators to make sure concepts are launch-ready, • Help spot operational risks early and solve problems before they affect service Venue and bar operations • Oversee the day-to-day running of the venue and ensure the space is consistently set up to a high standard, • Develop, manage and continuously improve the drinks offering of the space, • Oversee bar operations, stock ordering, supplier coordination and inventory management, • Lead service during event and residency nights, setting the tone for the floor and ensuring strong execution throughout, • Take ownership of team leadership on shift, creating clear communication, strong standards and a positive service culture, • Help build and shape a small but high-performing team around the space as it grows, • Create a strong team culture centred around hospitality, accountability and adaptability, • Maintain high standards of cleanliness, readiness and compliance across the venue Guest experience and commercial delivery • Manage reservations and set up events in booking systems, • Handle private hire enquiries and support conversion where relevant, • Act as host on the floor, helping create a warm, confident and memorable guest experience, • Ensure consistency in service and atmosphere across very different concepts and residencies, • Support post-event reviews by helping assess performance, guest feedback and operational learnings Sales and cost performance • Take ownership of the venue’s day-to-day commercial performance, • Help drive sales during events through strong floor leadership, upselling and service flow, • Manage labour deployment in line with expected demand and venue targets, • Monitor stock usage, wastage and ordering to maintain tight cost control, • Track performance across sales, labour and gross margin, and flag opportunities for improvement, • Support post-event reviews with a clear view on what performed well commercially and operationally Marketing and content coordination • Coordinate photoshoots and content capture around key events and launches, • Support social media, newsletters and website updates, either directly or in coordination with external support, • Help bring ideas for events, collaborations and guest engagement, • Contribute creatively to how the space is presented and experienced What we’re looking for We are looking for someone with a mix of bar, service and events experience, who is excited by the idea of helping build something new. You likely have: • Experience managing services in a hospitality venue, • Experience managing or running a bar, • Experience coordinating or delivering events, private hires, pop ups or activations, • Confidence leading a team and running a floor, • Strong organisational skills and attention to detail, • Good commercial instincts and an understanding of how service quality drives repeat business, • A calm, solutions-focused approach in a fast-paced environment We think you’ll thrive if you are: • Energised by a constantly evolving environment, • Comfortable switching between planning, service and admin, • A strong host who genuinely enjoys people, • Interested in food, drinks and hospitality culture, • Full of ideas and excited to contribute creatively, • Able to maintain consistency even when the concept changes week to week, • Motivated by building a venue with real personality and community around it Ideal profile This role could suit someone who has worked as: • a Bar Manager looking for broader ownership, • an Events Manager with strong hospitality operations experience, • a Venue Manager from an independent restaurant, wine bar or creative hospitality concept, • an Assistant General Manager ready to step into a more entrepreneurial and varied role Other details • Full-time role based in Mare Street, East London, • Evening and weekend availability required, • Salary dependent on experience, • Opportunity to help shape a new hospitality concept from the ground up, • Target start date: April 28th About us We’re the team behind Crudo and Tiny Wine, two independent hospitality concepts we’ve built in London over the past few years. Crudo opened in 2019 and has grown into a group of restaurants built around modern Latin American food, strong atmosphere and warm, energetic service. Tiny Wine came out of our love for smaller, more intimate drinking spaces, with a big focus on personality, curation and creating a place people genuinely want to spend time in. A big part of what we’ve learnt through both brands is that people come back for more than just the food or drinks. They come back for the feeling of the place, the team behind it, and the sense that something thoughtful is being built. Studio 3 is the next step in that. It gives us the opportunity to create a more flexible space built around a changing programme of chefs, drinks, events and collaborations. A space that can evolve constantly, while still being run with a clear point of view and strong operational standards. We’re excited by the idea of building something that feels social, current and full of life. Somewhere guests want to return to regularly, and somewhere chefs and collaborators are genuinely excited to be part of.

Join our dynamic kitchen team in a bustling pub environment, specializing in rotisserie-based cuisine. As Sous Chef, you will play a crucial role in supporting the Head Chef, overseeing daily kitchen operations, and ensuring the delivery of high-quality, flavorful dishes. Key responsibilities include: • Assisting in menu development and food preparation., • Managing kitchen staff, including training and scheduling., • Maintaining rigorous standards of food hygiene and safety., • Overseeing stock control and ordering., • Ensuring efficient service during peak hours in a fast-paced setting. We are looking for a passionate and experienced professional ready to contribute to a vibrant culinary atmosphere.