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Senior Data Analyst (Service Delivery & AI Analytics) #3300 • Location: Hybrid (split between site-based and home-working), • Reports to: Global Head of Service Delivery, IT & Repairs, • Contract Type: Permanent / Full-time, • Contracted Hours/Days: 37.5 hours / 5 days per week We are hiring for a Senior Data Analyst to enable data-driven decision-making across this global organisation. You will be responsible for extracting, transforming, analysing and visualising data from multiple enterprise systems including Azure, Salesforce and Halo ITSM to deliver high-quality insights for senior executives, sales teams, service delivery, engineering, product teams, and customers. The role will design and maintain advanced Power BI dashboards, build robust data models, perform historical trend analysis, and develop forecasting and pattern-detection models. In addition, this role will contribute to the evolution of AI-enabled analytics, using Python and modern AI tools (e.g. Copilot and ChatGPT-style agents) to enhance insight generation, automate analysis, and enable self-service reporting. This role is critical to the ability to scale service operations globally while maintaining service excellence, customer trust, and commercial performance. By combining advanced analytics, automation, and emerging AI capabilities, the Senior Data Analyst will help transform data into a strategic asset across the organisation. Key Responsibilities for the Senior Data Analyst: • Design, build, and maintain reliable data pipelines to extract data., • Develop automated ETL processes to ensure timely, accurate, and scalable data refresh cycles., • Work with development teams and system owners to integrate data via APIs and improve data availability., • Build and maintain robust data models., • Analyse service delivery performance., • Perform historical trend analysis and develop forecasting models., • Identify patterns, anomalies, and systemic issues that impact service quality or cost-to-serve., • Design and deliver high-quality Power BI dashboards., • Standardise KPI definitions and reporting structures across regions., • Automate recurring reports and reduce reliance on manual, spreadsheet-based reporting., • Ensure dashboards tell a clear, actionable story rather than simply presenting data., • Use Python to automate data processing, analysis, and reporting workflows., • Contribute to the design and development of AI-assisted analytics solutions, including:, • Copilot-style or ChatGPT-based agents to support insight generation, reporting, or operational queries, • Partner with stakeholders to identify high-value use cases where AI can enhance decision-making., • Provide analytical insight to support continuous improvement initiatives, • Data Governance & Quality Assurance, • Stakeholder Collaboration Essential Qualifications, Skills and Experience for the Senior Data Analyst • 5–7+ years’ experience as a Senior Data Analyst, BI Analyst, or Analytics Specialist, ideally within SaaS, ITSM, or service-led organisations., • Strong Python experience (essential), including use for data analysis, automation, modelling, and system integration., • Advanced SQL skills and experience building and maintaining ETL pipelines., • Advanced Power BI expertise, including DAX, dataflows, model optimisation, and performance tuning., • Proven experience extracting and working with data from Azure, Salesforce, and ITSM platforms., • Strong understanding of service delivery and operational metrics (SLAs, KPIs, MTTR, backlog management, incident trends, repair logistics)., • Demonstrated experience with forecasting, time-series analysis, and pattern recognition., • Ability to translate complex data into executive-level insights and compelling narratives., • Strong communication and stakeholder management skills. Desirable • Experience developing AI-assisted analytics solutions, including building Copilot, ChatGPT, or similar AI agents to support reporting, insight generation, or operational decision-making, • Leveraging large language models (LLMs) to enhance data exploration or automation, • Experience integrating Python analytics with Azure AI services (e.g. Azure OpenAI)., • Familiarity with modern data platforms (Azure Data Lake, Synapse, Snowflake, Lakehouse)., • Experience with predictive or prescriptive analytics beyond basic forecasting., • Exposure to automation or orchestration tools for analytics pipelines.

Global Head of Food Safety & Defence Location: Hybrid, West London – 2 days a week in office Salary: Up to £150,000 + benefits An ambitious, fast-growing food manufacturing business is seeking a Global Head of Food Safety & Defence. This organisation is a custodian of well-known international brands and is committed to maintaining the highest standards in product quality, ingredients, and talent. The successful candidate will thrive in a purpose-driven, fast-paced environment that values agility, collaboration, accountability, and continuous improvement. This is a senior leadership role offering global scope, strategic influence, and the opportunity to make a significant impact. The Global Head of Food Safety & Defence is accountable for protecting consumers and global brands by leading the design, governance, and execution of food safety and food defence programmes worldwide. This role ensures that products are developed, manufactured, and distributed safely, consistently, and in full compliance with regulatory and customer expectations. It also provides strategic leadership in preventing, detecting, and responding to intentional threats such as adulteration, tampering, and extortion. The position serves as the organisation’s leading subject matter expert in food safety science, including microbiology, toxicology, contaminants, allergens, hygiene, and food defence. Key Responsibilities Global Strategy & Governance • Define and lead the global food safety and defence strategy aligned with business objectives and regulatory requirements, • Establish policies, standards, and performance metrics across food safety, hygiene, allergen control, traceability, and defence, • Lead governance forums and represent food safety at executive level, • Embed food safety and defence considerations into innovation, supply chain, procurement, and operations Food Safety Systems & Compliance • Oversee implementation of global food safety systems (HACCP, environmental monitoring, sanitation, GMP, allergen management), • Ensure compliance with global standards (e.g., BRCGS, FSSC 22000, ISO 22000) and customer requirements, • Lead global audit programmes and oversee regional quality teams, • Develop risk frameworks for high-risk ingredients (e.g., cocoa, dairy, nuts, flavourings), • Food Defence & Product Security, • Lead vulnerability assessments (TACCP/VACCP) and mitigation strategies, • Collaborate with Security, Procurement, and Supply Chain to protect assets and processes, • Ensure product integrity across all logistics and third-party partners Incident Management & Crisis Response • Act as global technical lead for food safety and defence incidents, including contamination, allergen breaches, microbiological events, and malicious threats, • Lead root cause analysis and corrective/preventive actions, • Partner with Legal, Communications, Security, and Regulatory teams during crises Scientific Leadership & Innovation • Provide expertise in microbiology, toxicology, allergens, and emerging food safety risks, • Advise R&D and Operations on hygienic design, processing, and new technologies, • Lead horizon scanning for emerging risks (e.g., fraud, climate impacts, cyber-physical threats), • Collaborate with Regulatory Affairs on assessing and mitigating regulatory changes Talent, Training & Culture • Build and lead a high-performing global food safety and defence function, • Develop training frameworks and certification programmes (including TACCP/VACCP), • Foster a strong, proactive food safety culture across all levels of the organisation External Engagement • Represent the organisation at global forums, regulatory bodies, and industry groups, • Build partnerships with academic institutions and external experts, • Benchmark and implement industry best practices Candidate Profile Education • Degree in Food Science, Microbiology, Chemistry, Public Health, or related field, • Advanced qualifications (e.g., PhD or MBA) desirable, • Formal training in HACCP, TACCP/VACCP, and relevant regulatory frameworks Experience • Extensive experience in food safety, quality, and risk management within FMCG or large-scale food manufacturing, • Proven leadership of global or multi-regional teams, • Strong experience managing complex supply chains and high-risk ingredients, • Demonstrated success handling major food safety or product security incidents, • Experience in confectionery, chocolate, or bakery sectors advantageous Technical Expertise • Deep knowledge of HACCP/HARPC, GMP, GFSI standards, and global regulations, • Strong grounding in microbiology, toxicology, allergens, and hygienic design, • Expertise in food defence methodologies and risk assessment tools, • Familiarity with digital food safety systems, traceability, and data analytics Key Competencies • Strategic leadership and global influence, • Strong risk assessment and decision-making capability, • Effective crisis management under pressure, • Cross-functional collaboration across technical and non-technical teams, • High level of scientific credibility and innovation mindset, • Cultural agility in global environments, • Clear and impactful communication of complex topics Rewards & Benefits • Competitive benefits package including pension, life assurance, and health plans, • Generous annual leave and flexible benefits, • Wellbeing and employee assistance programmes, • Access to training and development opportunities, • Additional perks such as volunteering days and lifestyle schemes

Senior HR Administrator Coordinator – 12‑Month FTC\n\nOur client has an excellent opportunity for an experienced Senior HR Administrator to join a fast‑paced head office HR team in a hybrid working role\n\nThis role offers broad exposure across the full employee lifecycle and is ideal for someone who enjoys working at pace, takes pride in accuracy, and is confident supporting senior stakeholders.\n\n * You’ll play a key role in ensuring HR data integrity, supporting some payroll processes, producing workforce reports, and delivering a smooth and professional employee experience.\n\n * You’ll be involved in onboarding and offboarding, HR system updates, audits, workforce metrics, family‑related leave processes, Occupational Health coordination, and day‑to‑day HR queries. You’ll also support recruitment administration, interview logistics, and senior HR leaders with diary and travel coordination.\n\nWe’re looking for someone with solid HR administration experience, exceptional attention to detail, and strong Excel capability (VLOOKUPs, pivot tables, reporting etc). Confidence, discretion, and the ability to build effective working relationships at all levels are essential.\n\nThis is a 12‑month fixed‑term contract. Our client offers a hybrid working pattern, exposure to a wide range of HR activities. A competitive salary coupled with bonus potential, and a good benefits package

Recruitment Consultant - Construction Sector – Hounslow – Basic to £45,000 plus excellent bonus!\nOur client, a highly successful Multi Branch Recruitment Agency, have asked Green Elephant Recruitment to source an experienced, Recruitment Consultant with specialist knowledge of the Construction Industry who is ambitious and keen to take the next step in their career.\nThis is a very exciting opportunity with potential to progress to "Head of Division" quickly\n * This is a Business Development position focused on promoting specialist recruitment services to the Construction industry\n * Your main responsibility will be searching the logistics market looking for new clients / vacancies and providing a full 360 recruitment service.\nYou will be joining a well-established successful Recruitment Agency and receive great internal support, mentoring and training.\nIn return they offer: -\n * The support of a well-established team and company\n * A competitive basic salary: £30,000 – £45,000 (flexible depending on experience)\n * Uncapped commission structure\n * Excellent company benefits\n * Clearly defined career development path\nTo be considered for this position you must have a minimum of 2 years "Recruitment Agency" experience gained form the Construction sector.\nWe are only able to respond to Candidates who have Industry Experience. If you have not heard from us within one week, please assume you have not been selected for an interview.\nGreen Elephant Recruitment is acting as an Employment Agency in relation to this vacancy

Freightserve recruitment are looking for an Operations Excellence Manager for a well-established Courier / Logistics company based in the Heathrow area.\n\nThe Operational Excellence Manager is responsible for the design, compliance, and continuous improvement of the operational framework. This role focuses on continuous improvement, administration/documentation, process development and cost control to ensure operational excellence and compliance. This role also encompasses all elements of facilities maintenance, including plant and equipment.\n\nThe role has organisation- wide impact through ownership of operational processes and procedures, standardisation, and compliance/governance. It supports service delivery by providing clear processes & procedures, effective onboarding, skills development, and robust documentation.\n\nKey Responsibilities\n\n * Be the Voice of Operations and the Operations Champion throughout the business alongside the Operations Manager.\n\n * Responsibility for warehouse health, procurement, KPI’s and operational performance.\n\n * Responsibility for disaster recovery planning which is regularly reviewed and tested\n\n * Lead the operational forecasting process using the sales forecast and customer schedules to predict requirements accurately.\n\n * Monitor forecast accuracy and prepare scenarios for volume fluctuations.\n\n * Analyse and optimise shift patterns to ensure operational coverage and cost-effective workforce utilisation.\n\n * Review and enhance productivity levels throughout the UK warehouse, identifying opportunities for improvement.\n\n * Identify the most operational and cost-efficient movement across all modes of transport\n\n * Analyse data to support smarter, faster, and more efficient decision-making.\n\n * Work alongside operational managers to drive performance against KPIs and service levels.\n\n * Develop, review, and maintain Standard Operating Procedures (SOPs), operational processes and frameworks.\n\nOperational Coordination\n\n * Oversee the flow of parcels through the facility, ensuring accuracy, compliance, and timely throughput.\n\n * Collaborate with internal departments to manage risks such as delays, capacity constraints, or client changes.\n\n * Identify operational bottlenecks/constraints and build suitable mitigation plans.\n\nAudit and Regulatory Compliance\n\n * Plan, conduct, and oversee internal and external audits to ensure adherence to regulatory, contractual and organisational standards.\n\n * Support teams with any remedial actions in response to audits.\n\n * Liaise with governmental and regulatory bodies together with external consultants, to support the Head of Legal and various teams in managing their compliance aspects across the business.\n\n * Training matrix\n\n * Overall responsibility for relationships with regulatory bodies and external consultants i.e. CAA, HMRC Border Force, MOU, Trading Standards etc\n\nCustoms Clearance, Civil Aviation Authority and Contractual Agreements\n\n * Audit MOU customs clearance processes and procedures, ensuring all requirements are met effectively and efficiently.\n\n * Support with Civil Aviation Authority compliance requirements such as clearance checks on employees.\n\n * Support the Head of Legal in cascading key contractual requirements to relevant departments.\n\nHealth and Safety Compliance:\n\n * Ensure the organisation is aware of and complies with UK Health and Safety laws and guidelines in conjunction with an external Health and Safety consultant.\n\nCost Control\n\n * Responsibility for the operations budget & operations/warehouse P&L\n\n * Analyse and optimise shift patterns to ensure operational coverage and cost-effective workforce utilisation.\n\nSecurity\n\n * Develop and implement security processes and procedures.\n\nAs an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry

Recruitment Consultant - Construction Sector – Hounslow – Basic to £45,000 plus excellent bonus! Our client, a highly successful Multi Branch Recruitment Agency, have asked Green Elephant Recruitment to source an experienced, Recruitment Consultant with specialist knowledge of the Construction Industry who is ambitious and keen to take the next step in their career. This is a very exciting opportunity with potential to progress to "Head of Division" quickly * This is a Business Development position focused on promoting specialist recruitment services to the Construction industry * Your main responsibility will be searching the logistics market looking for new clients / vacancies and providing a full 360 recruitment service. You will be joining a well-established successful Recruitment Agency and receive great internal support, mentoring and training. In return they offer: - * The support of a well-established team and company * A competitive basic salary: £30,000 – £45,000 (flexible depending on experience) * Uncapped commission structure * Excellent company benefits * Clearly defined career development path To be considered for this position you must have a minimum of 2 years "Recruitment Agency" experience gained form the Construction sector. We are only able to respond to Candidates who have Industry Experience. If you have not heard from us within one week, please assume you have not been selected for an interview. Green Elephant Recruitment is acting as an Employment Agency in relation to this vacancy

Our client is seeking an Event Marketing Specialist to manage and deliver their international events and webinar programme, with a strong focus on lead generation, customer engagement and supporting sales pipeline growth. Working closely with the Head of Marketing and wider marketing team, you will take ownership of the end-to-end planning and delivery of both virtual and in-person events, including trade shows, conferences and webinars. The role will involve managing approximately 20 physical events and 5 webinars per year, ensuring they align with wider marketing and commercial objectives. Key Responsibilities * Plan and deliver international events and webinars from concept through to post-event reporting * Manage event logistics, timelines, suppliers and internal stakeholders to ensure successful delivery * Support budget planning, forecasting, and ongoing management for events * Support audience generation campaigns in collaboration with marketing teams. * Work closely with sales teams to maximise engagement and pipeline opportunities through events * Manage relationships with event organisers, agencies and vendors. * Monitor and report on event performance and ROI, using tools such as Salesforce Key attributes * 3+ years’ experience managing physical and virtual event marketing programmes (Essential) * Experience delivering international events and webinars * Strong project management and organisational skills * Experience working with vendors and cross-functional teams * Confident using webinar platforms such as Zoom or Microsoft Teams * Experience managing event budgets and reporting on performance * Degree or qualification in Marketing or Business (Desirable) * Experience with Salesforce or marketing automation platforms (Desirable) Please note: Due to the large volume of applications we receive for each position we will only be able to respond to applications received with the relevant skills. Should you not hear from us within a week, unfortunately on this occasion your application has been unsuccessful. March Recruitment is an equal opportunities employer and complies with all relevant UK legislation. Please note that by applying for this vacancy you accept March Recruitment’s Privacy Policy and GDPR Policy which can be found on our website and therefore give us consent to contact you. Consultant: Donna Jackson

Mode Search are partnering with a fast-growing luxury fashion business in their search for a Head of Logistics to establish and lead their global logistics function. Build and lead a high-performing logistics team, fostering a culture of ownership, accountability, and continuous improvement. This is

Knowledge of UK logistics regulations and compliance requirements. Strong understanding of national distribution centre operations and multi-site logistics networks. Develop and execute logistics strategies aligned with business growth and customer service objectives.

Key experience required for the role of Head of Logistics & Supply Chain Operations -. Key responsibilities for the role of Head of Logistics & Supply Chain Operations -. Head of Logistics & Supply Chain Operations.

We’re looking for an experienced and commercially minded Head of Logistics to lead and optimise end-to-end supply chain operations for a leading multi channel retail business. Deep understanding of end-to-end supply chain and distribution networks. Track record of driving operational improvements

United Utilities seeks a Head of Logistics & Agricultural Services to lead operations, ensuring compliance and strategic direction across logistics and agricultural sectors. The position offers a hybrid work model and a competitive salary package. The ideal candidate will have extensive experience i

Key responsibilities for the position of Head of Global Transportation / Head of Logistics. Head of Global Logistics (Transport) / Director of Global Transport. The role of Head of Global Transportation.

As our Head of Business Development you will drive new business growth and profitability of the business in the sector – this is a hunting role. Head of Business Development - Supply Chain Logistics. We do not discriminate on the grounds of race, colour, or nationality, ethnic or national origins,

Harrison Scott Associates is seeking a Head of Production Operations for a Large Format Print company in Essex. The successful candidate will lead production facilities, ensuring quality and timely delivery of printed products. Responsibilities include managing production and logistics, fostering a

American President Lines is seeking a Head of Operations in East Midlands, UK, to lead a high-performing team in our e-commerce operation. We offer competitive benefits including annual leave, pension schemes, and opportunities for personal development.

This role focuses on logistics optimization and the deployment of machine learning models in production. The position offers a hybrid working pattern, extensive benefits including private medical insurance, and significant opportunities for professional development and team leadership. A leading tec

A leading logistics company in the United Kingdom is seeking a Head of Business Development focused on Supply Chain Logistics. The position offers a competitive salary along with various perks including 33 days holiday and a pension scheme.

Head of Operations (Fulfilment & Logistics) Greater Manchester GBP90k. Shape the logistics network (in‑house vs outsourced, future scalability, automation).

Our client is scaling rapidly, backed by top-tier investors, and sits at the intersection of software and operational execution—helping mid-market and enterprise customers modernise and optimise their supply chains. At least 2–3 years of direct team management experience, leading teams of 5+ sel

Ideal for someone with over six years in logistics, capable of delivering impactful change in a fast-paced environment. The successful candidate will manage all operational aspects, drive performance improvements, and ensure safety standards are met while leading a team of Operations Managers. This

A leading convenience food manufacturer in the UK is seeking a Head of OPEX - Logistics. This role involves ensuring that Operational Excellence teams meet their improvement targets and driving performance and sustainability initiatives across the logistics network. Competitive salary and benefits,

A leading consumer brand in Greater Manchester is looking for a Head of Operations to take ownership of warehouse, fulfilment, and logistics. Join a fast-paced and high-growth environment to build and scale a best-in-class logistics function.

As a Head of OPEX - Logistics, you will:. Support and drive delivery of sustainability commitments, goals and targets across your area of responsibility. Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: t

A logistics company in the Greater London area is seeking a Head of Contract Logistics to lead the expansion into broader logistics and fulfillment. Candidates should have 8-10 years of relevant experience in logistics, a strong understanding of market economics, and proven solution selling skills.

Group Head of Logistics & Operations. Reporting directly to the COO, you will take ownership of all logistics and distribution activity across multiple regions and channels. We are partnering with a highly successful international consumer goods business that has scaled rapidly and is now reshaping

Pod Talent is seeking a Head of Logistics & Supply Chain Operations based in East Sussex. This role involves leading logistics and inventory operations across the UK, EU, and US for a high-growth consumer goods brand. The role offers great ownership, international exposure, and the opportunity to dr

A major food producer in the UK is seeking a Logistics Leader to oversee the Group Logistics program. Responsibilities include leading the logistics strategy, driving continuous improvements, and managing sustainability initiatives.

Head of Operations (Logistics) – D2C Luxury Goods. Lead and streamline global supply chain, logistics, and aftersales operations. Strong supply chain, logistics, and customer experience background.

With ongoing investment in new products, we offer the excitement and innovation of a start-up coupled with the stability and benefits of an established business. We offer onsite working in our spacious offices in London Kings Cross. Join us in shaping the future of transportation and logistics! Appl

Do you want to take part in defining the future of Private Equity? Do you thrive in a fast-paced environment, where you can gain a tremendous amount of responsibility quickly? Do you want to be part of an exceptional team with motivated and extremely driven people? Are you curious or passionate abou

To lead the Group Logistics programme with accountability for the Opex agenda, sustainability initiatives, fleet procurement, MBE initiatives, and the strategic direction, governance, and performance of logistics systems across the organisation. Lead the development and delivery of the Group Logisti