Head of logistics jobs in LondonCreate job alerts

Job purpose As part of the M&S Software Engineering team, you’ll be joining a well-loved historic brand, working on solutions that serves millions of loyal customers and thousands of colleagues! With ethical values that run right through the company’s core and technology leaders that truly understand software engineers and engineering, it’s an exciting time as we’re redefining ourselves into a digital first and engineering-led organisation, with the quality of our engineering team being a key differentiator. We are seeking a passionate Principal Software Engineer to join us working across Supply Chain & Logistics at M&S, where you will be a driving force behind the modernisation of mission-critical systems for M&S, as we scale. As a technical leader, you will be collaborating with multiple cross-functional teams to design, build, and maintain the software that powers our warehouse operations. Your expertise will help us create a best-in-class engineering environment while ensuring our systems are robust, scalable, and reusable across our multiple warehouses. Reports to Senior Head of Software Engineering M&S peers Heads of Software Engineering, Heads of Product, Senior Technical Programme Managers, Principal Architects Key Accountabilities & Responsibilities The Principal Software Engineer role is the embodiment of ‘solving problems through technology’ with key responsibilities as follows: • Lead technical excellence from design to operations and launch of core product features or strategic programmes, • Drive technical direction and influence our overall strategy informing decisions on both Technology and Product investments as well as teams’ setup, • Champion Communities of Practice to help establish engineering excellence at M&S, • Lead by example via contributions to our engineering ecosystem, • Pioneer and promote methodologies like clean code and clean architecture, • Advocate for engineering productivity, delivery quality and operational excellence through a continuous ecosystem, • Drive DevOps practices to automate the Product development life cycle and ownership demeanour, • Partner with both Engineering, Technology and Product leadership to ensure strategies align, • Develop the best and mentor other senior engineering roles across the entire landscape, • Promote effective innovation across all of engineering, • Advocate and strategize for continuous industrialisation and product-minded tech capabilities, • Inspire ideas to foster purpose and mastery to engineering teams, leading them towards autonomy and maturity, • Amplify engineering teams by efficiently unblocking them with direction, leading upward, and establishing alignment, • Raise the profile of MS Tech through public content and contribution/creation into open-source technology, • Support recruitment, onboarding and internal and external brand outreach activities Tech Stack M&S uses a variety of technologies across Supply Chain & Logistics and, as part of our modernization drive, will be introducing new ones. The sorts of technologies include: • Java, Micronaut, PL/SQL, • ReactJS, Next.js, • Azure Cloud, Dynatrace (observability), • Mule, Kafka, MQ, • Blue Yonder Dispatcher Essential Experience • Significant track record of strategic and innovative thinking, as well as execution and implementation, • Specialist in clean code and implementation of design patterns for common problems., • Depth of knowledge in Information Security, you can design, quality review and quality assure solutions and services with security controls embedded., • Confident driving system design conversations, building systems characterised by high levels of risk, impact, and business or technical complexity, • Able to analyse current processes, identify, and implement opportunities to optimise processes, and lead and develop a team of specialists to deliver service improvements, • Experience of using a variety of methods of prototyping. You know how to share methodologies and can mentor others. You look at strategic service design end to end, • Strong ability to influence industry-based models for the development of new technology applications. You develop effective implementation and procurement strategies, consistent with business needs. You ensure alignment to relevant technical strategies, policies, standards, and practices, • Strong understanding of quality assurance, testing quadrants and the testing pyramid, and how to apply them, • Ability to lead senior engineers and technical customers to a desired outcome, without prescribing it, • Authoritative skills at cloud computing (network, security, serverless, Kubernetes etc) and automation, • Experience with implementation of Observability and Reliability using market technologies (e.g.: Dynatrace), • Advocate and experience of Continuous Integration and Continuous Delivery, • Advanced experience of DevOps: you build it, you run it, • Good experience with Performance Engineering (load testing, derivations, tuning, core web vitals, page speed etc.), • Expertise in reliability testing, • Cares about the business and the bigger picture with significant prior examples, • Excellent communication skills, both written and spoken and able to adjust for different audiences, • A senior leadership mentality that is willing to take ownership., • Able to influence people at senior levels and from the highly technical to non-technical Works closely with You’ll be working closely with other Principal Software Engineers, Heads of Software Engineering, Heads of Product, Commercial, Finance, CTOs, Software Engineering Managers, Software Engineers, and Product Managers to collaboratively address problems. There will be day-to-day interactions with Technical Programme Managers, who you’ll work with to constantly evolve your team’s ways of working. Depending on your team(s), you could also interact with other specialists such as Architects, Data Scientists, UX/UI Designers, and analytics authorities. As a member of M&S Software Engineering, you’ll also have the opportunity to work with and learn from other engineers and specialists in the organisation through Business Platforms, Product Portfolios, Product Groups, other teams and Communities of Practice. M&S is ready to push boundaries to lead the industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet! There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process. If you consider yourself to have a disability or learning difficulty which means you are unable to complete the application process online, please get in touch either by phone on 0345 300 3725 or by email recruitment.online@marksandspencer.com so we can make alternative arrangements for you.

Are you an experienced Facilities leader with a track record of managing complex, multi-site estates at scale? Do you thrive in environments where compliance, safety, and operational excellence are non-negotiable? Are you looking for a senior leadership role where you can shape strategy, influence at Executive level, and drive real operational impact? MacGregor Black are partnering with a leading UK-based, multi-sector organisation to recruit a Head of Facilities on a confidential basis. This is a leadership appointment responsible for the management, performance, and strategic development of a large and diverse property and facilities estate across the UK. You will take full ownership of ensuring all buildings and infrastructure are safe, compliant, cost-efficient, and operating to the highest possible standard, while driving continuous improvement across a complex, multi-site environment. This role requires the Head of Facilities to be on site 5 days per week. Key Responsibilities: • Lead the end-to-end management of facilities and property services across a multi-site UK estate, • Set up, tender, and manage key contractors, suppliers, and service partners, • Develop and maintain statutory compliance schedules ensuring full legal and regulatory adherence, • Own facilities budgets, ensuring robust cost control and continuous service improvement, • Oversee building maintenance, refurbishments, and capital projects in live operational environments, • Implement and maintain robust H&S, statutory compliance, and risk management frameworks, • Lead the development and rollout of a property-based FM system across the business, • Audit completed works ensuring quality, cost efficiency, and delivery against SLA’s, • Provide clear reporting and insight to Executive leadership on current and future property requirements, • Drive standardisation, process improvement, and innovation across all FM activity, • Build strong cross-functional relationships across the wider business to ensure alignment and delivery What We’re Looking For: • Extensive experience in a senior Facilities Management leadership role, • Proven experience operating in a multi-site environment (retail, industrial, logistics, hospitality, or similar), • Strong background managing technical engineering teams and external contractors, • Demonstrable experience in contract management, procurement, and supplier negotiation, • Proven delivery of capital projects, refurbishments, and maintenance programmes in live environments, • Strong knowledge of Health & Safety legislation and compliance frameworks, • Excellent budget management and cost control capability, • Professional membership of RICS, CIOB, or IWFM (formerly BIFM), • Experience implementing FM systems or property management platforms Salary £70,000 per annum + benefits For more information, please contact Shaun Docherty.

Job title: Head of Event Operations – London Catering Company Salary: Up to £55k + Bonus Location: London We are working with a fast-growing London catering company seeking a Head of Event Operations to lead multi-site event delivery and drive operational excellence. This is a senior leadership role overseeing high-volume, complex events across corporate, private, and large-scale productions—combining strategic oversight with hands-on execution. Key Responsibilities • Lead end-to-end event operations across multiple venues and sites, • Manage and develop a team of Event Managers and freelance staff, • Oversee scheduling, resource planning, and operational delivery, • Drive consistency in service standards, processes, and guest experience, • Ensure compliance with health & safety, food safety, and licensing, • Build strong relationships with clients, venues, and suppliers, • Collaborate with sales, kitchen, and logistics teams, • Contribute to budgeting, forecasting, and performance analysis, • Identify efficiencies and drive continuous operational improvement About You • Proven experience in a senior event operations role within catering or hospitality, • Strong leadership experience managing large, multi-site teams, • Excellent organisational and project management skills, • Confident client-facing communicator, • Calm, solutions-focused under pressure, • Strong understanding of event logistics, staffing, and compliance What You’ll Bring • A strategic yet hands-on leadership style, • Passion for delivering high-quality events at scale, • Ability to build high-performing, collaborative teams, • Drive to improve processes and elevate standards What’s on Offer • Competitive salary + bonus, • Private healthcare, • Career development opportunities, • Staff meals and a collaborative team culture If you are keen to discuss the details further, please apply today or send your cv to Ed@Corecruitment.com Get social……. _ _ Tweet us @COREcruitment

About the Company This fast-growth organisation is leading the decarbonisation revolution, specialising in providing responsible solutions towards decarbonisation of transportation and logistics. The company produces solutions to improve decarbonisation outcomes. This is a small company operating fully remote with team meet-ups in London as required. You need to be comfortable working from a home office with the discipline to be successful in such an environment. Excellent communication and Microsoft Office (especially PowerPoint and Excel) is essential Ideally, you may have experience of sustainability or decarbonisation or similar green orientated initiatives across transportation, logistics, power generation or similar carbon emission heavy industries but this is not essential. About the Role The company is in need of an Account Manager Commercial Manager to provide commercial support to the business for commercial activities. The role requires a detailed oriented individual who can take ownership of commercial projects through to delivery and has experience of b2B sales or account management within a related field. Responsibilities • Prepare for and attend customer meetings, including maintaining commercial / marketing materials for use with clients, investors, shareholders, etc. (in coordination with Head of Marketing & Communications), • Management of accounts and partners, including pipeline tracking and CRM management, • Undertake industry research and produce internal reports (key potential customers by sector, key distributors by geography, etc.);, • Maintain competitor market analysis;, • Coordination (with assistance from external legal counsel) of key agreements of the business including distribution agreements;

Department: Retail Place of work: Piccadilly, London Job Type: Full-time Job purpose: As a Client Advisor, you are passionate about the world of beauty and cosmetics and ready to become the custodian of the brand's valuable heritage and legacy, sharing the vision, values, and mission guiding the Client into the world of the Brand. You take responsibility for meeting your personal sales goals and you are driven to contribute to the success of the Store. You ensure an exceptional Client experience, placing the Client first and fostering valuable relationships. You foster brand loyalty and turn each Client's visit into an unforgettable luxury shopping experience. You are a reliable team player, providing continuous support to both your colleagues and management, while performing all tasks and responsibilities tied to your department. Responsibilities: • Consistently reach and exceed personal and store sales target, both on a monthly and annual basis, while elevating and assisting in business growth, • Implement business strategies following the guidance of the Store Manager, while staying informed about the performance of the Store, • Achieve and exceed personal KPI objectives by providing outstanding customer service and ensuring the highest standards of sales quality, • Deliver a superior customer service experience by surpassing their expectations, displaying in-depth knowledge of the products and Santa Maria Novella heritage and history, in accordance with the sales standards, • Take initiative to maximize all cross-selling opportunities by using every product range available in the store, • Place the Client first by fostering a welcoming atmosphere, offering friendly and professional assistance, and addressing all their needs and requests, • Collect valuable Client information using the Company's tools (CRM) to engage with them, establish relationships, and tailor future Client development opportunities, • Ensure outstanding Client satisfaction and outstanding Client service by implementing the "Brand Selling Ceremony", • Adopt and encourage the Omni Channel approach, • Develop and sustain extensive knowledge of the luxury beauty and cosmetic industry by staying updated on beauty trends and monitoring industry competitors, • Consistently work to stay current with information on product details, sales methods, Client Services, and Company guidelines and protocols, • Handle Client inquiries, issues, and returns with professionalism and effectiveness liaising with the store manager when necessary, • Collaborate and engage effectively with colleagues, promote open and constructive dialogue, to ensure a consistently outstanding experience and contribute to a positive work atmosphere, • Follow security procedures in the store to ensure safety of Client, staff and merchandise, • Assist in maintaining the presentation of all products in line with Santa Maria Novella's visual guidelines, • Assist in the daily management of the store by keeping the understock and stock room tidy and orderly, • Adhere to Company protocols for operational guidelines and stock management, including cash handling, inventory, logistics, and all primary reporting activities required by the head office, ensuring that Company policies and procedures are effectively implemented Qualifications: • At least 2/3 years of experience in sales field; luxury retail and/or beauty preferred, • Proficiency in English and Arabic, • Ability to work in a fast-paced and dynamic environment, • Demonstrated skill in establishing enduring relationships with both Client and colleagues, • Excellent written and verbal communication skills, • High level of flexibility and ability to problem solve, • Demonstrated capability to achieve and exceed both individual and store performance targets, • Team player with interested in actively collaborating with colleagues, • Familiarity with selling ceremony and Client journey/discovery process could be a plus, • Strong customer service skills, • Capability to work a flexible schedule according to business requirements, including evenings, weekends, and holidays Equal Opportunity Statement: The announcement is applied to both sexes, according to laws 903/77 and 125/91, and to people of all ages and all nationalities, according to legislative decrees 215/03 and 216/03. All data will be processed in compliance with Legislative Decree 196/2003 and GDPR EU 679/2016.

Enterprise Customer Success Manager Ultralytics | Hybrid - London Office | Full-time Following our $30M Series A, we’re scaling our enterprise function out of our London hub, alongside teams in Madrid and Shenzhen. We’re hiring an Enterprise Customer Success Manager to own the relationship with our most strategic customers. You'll own 30-40 enterprise and high-value mid-market accounts running Ultralytics YOLO in production. From contract signature through renewal — onboarding, deployment, expansion identification, and the renewal commercials. The CS function exists, the playbooks exist, and you'll plug into a rhythm that's already running. But your book is yours. This role reports to the Head of Customer Success. WHAT YOU'LL DO Own accounts from signature. You run onboarding in conjunction with our Solution Engineers, drive from first production deployment, and stay with the customer through renewal. Front-loaded effort to get them to value, then periodic check-ins to keep them there. Drive net retention. NDR is the headline KPI. You hold the renewal conversation and earn on uplift. You spot expansion signals from new use cases, to new business units or geographies and close them with your AE partner. Hold technical conversations. We don’t need you to write code. But you will discuss model architecture, deployment patterns, and computer vision use cases credibly with ML engineers and technical buyers. You will be expected to understand and consult on your client’s use-cases working hand in glove with Solution Engineering where required. Partner cross-functionally. AEs on joint account planning and expansion handoff. SEs on technical depth and deployment blockers. Product and Engineering on escalations and roadmap feedback. CSMs are the conduit between our customers and our business, we are looking for you to communicate effectively across our organisation. WHAT SUCCESS LOOKS LIKE 60 days: Onboarded with full context on every account. Each one health-scored against the three-signal model. At-risk accounts identified with a plan for each. Able to articulate the value of Ultralytics YOLO and to run early discovery sessions with clients. 90 days: Running QBRs and technical reviews independently. First expansion signals surfaced to AE partners. Renewals forecasted for everything coming up in the next 6 months. 180 days: Owning your book end-to-end, including renewal commercials. Tracking against NDR target with clear leading indicators. Contributing to playbook refinement to show us what's working, what isn't. Providing clear feedback to the organisation on what you are seeing on the ground with our customers. WHAT YOU BRING 3-5 years customer-facing. Technical CS or ex-customer-facing-engineer-turned-commercial. Pure SaaS CS works too. We care about outcomes, not titles. Technically credible. You hold an architecture conversation with an ML engineer without bluffing. You translate technical value into business outcomes for budget owners. Prior experience with technical or developer-facing products (open source, APIs, ML/AI) is strongly preferred — we'll teach computer vision if you've done the harder work of being technical in a commercial seat. You can build trust. Some of your accounts will start sceptical. You sit across from a reluctant buyer, find genuine value, and earn the relationship back. You don't oversell. Commercially sharp. You hold renewal conversations confidently. You spot expansion signals early. You're honest about which accounts are healthy, slipping, or dead and notice patterns across the book quickly. You operate without scaffolding. No implementation team, no onboarding specialist behind you. If you need that structure to do good work, this isn't the job. Complexity over ACV. We don't care if you've managed seven-figure accounts. We care that you've navigated multi-stakeholder, technically deep deployments and made customers successful in messy environments. WHY THIS ROLE Real product pull. YOLO is the most-used computer vision model in the world. Your customers don't need convincing the technology works. They need help getting value from it quickly. True Enterprise Accounts. Fortune 500s and category leaders across manufacturing, logistics, retail, pharmaceutical, and beyond. Technically deep, commercially serious accounts. Mature incentive structure. You own renewals and earn on uplift. You source expansion and earn alongside the AE who closes. The incentives are aligned. When the team wins, you win. Established team, room to shape. Existing CS function, frameworks already in place. Not building from zero. But the function is still scaling, and the right person will influence how it evolves. WHAT THIS ISN'T This isn't a CSM seat at a big SaaS company with Professional services, onboarding, TAMs, and a renewal manager doing the heavy lifting around you. There's no scaffolding. If you need a six-person support cast to do good work, this isn't it. This is for someone who wants to own a book, run it commercially, and be the technical voice in the room. COMPENSATION & PROCESS • £80,000-£95,000 base + variable, OTE positioned at the senior end of the London CS market, • Full-time, London office (hybrid), • 24 vacation days, your birthday off, plus local holidays, • Equity package — our success is yours too, • MacBook Pro, Apple Studio Display, AirPods Pro 3, • Dedicated learning & development budget, • Reports to Head of Customer Success, • Screening with VP Sales & Success or Head of Customer Success, Case Study with VP Sales & Success & Head of Customer Success, Final Round with CEO, • Applicants must have legal right to work in the UK

Head of Operations | London I'm supporting a confidential search for a Head of Operations to join a fast-growing mobility business operating a large vehicle fleet across the UK. This is a hands-on leadership role with responsibility for fleet operations, logistics, customer service, supplier management, operational performance, and cost control. We're looking for someone who can: • Lead multi-functional operational teams, • Drive fleet utilisation and operational efficiency, • Manage third-party suppliers and service partners, • Build KPI reporting and operational visibility, • Control costs while maintaining high service standards, • Thrive in a fast-paced, scaling environment Backgrounds of interest include: • Vehicle leasing, • Fleet management, • Rental & mobility, • Automotive services, • Logistics & transportation Location: London Salary: Competitive + Bonus If you're interested, or know someone who could be a fit, please get in touch directly.

This is an exciting opportunity to join a luxury fashion brand as a Wholesale Sales & Operations Executive, supporting the growth and success of the wholesale business across key international accounts. Working closely with the Head of Wholesale, you will play a pivotal role in managing customer relationships, coordinating seasonal collections, and ensuring the seamless execution of wholesale operations from order placement through to delivery. This role offers exposure to both commercial and operational aspects of the wholesale function, making it ideal for someone looking to develop a long-term career within luxury fashion. Key Responsibilities Wholesale Sales & Account Management • Support the management and growth of wholesale accounts across premium and luxury retail partners., • Build strong relationships with customers, delivering an exceptional level of service and support., • Assist with seasonal selling activities, market appointments, and account development initiatives., • Prepare and maintain sales tools, pricing documents, and customer-facing materials. Wholesale Operations & Order Management • Manage wholesale orders from entry through to fulfilment, ensuring accuracy and timely delivery., • Coordinate closely with internal teams including production, logistics, merchandising, and finance. Showroom & Market Support • Support showroom preparation, buyer appointments, and seasonal market activities., • Coordinate samples, merchandising materials, and collection presentations., • Provide support during trade shows and key selling periods as required. Required Experience & Skills • 1–3+ years' experience within wholesale, sales support, operations, or account management, ideally within luxury, premium fashion, or lifestyle brands., • Strong understanding of wholesale processes and customer account management., • Excellent organisational skills with strong attention to detail., • Confident communicator with the ability to build relationships internally and externally., • Commercially aware with strong problem-solving skills., • Proficient in Microsoft Excel and comfortable working with ERP or wholesale management systems., • Professional, customer-focused approach aligned with a premium brand environment. Desirable • Experience within luxury womenswear, menswear, or premium fashion., • Exposure to international wholesale markets., • Additional language skills such as French, German, or Italian.

This role supports the operational coordination and delivery of Nexia’s Tax & Advisory service line initiatives by working closely with Tax & Advisory business group leaders, committees and the Nexia global office. The role focuses on organising collaboration, coordinating initiatives and ensuring service line activities progress effectively across the network. Service Line Coordination & Planning Support You will act as an operational coordinator to Tax & Advisory Service Line Leaders: · Support service line chairs in organising initiatives and projects · Maintain project trackers for service line initiatives · Coordinate timelines and milestones across business groups · Help translate tax and advisory business groups’ priorities into trackable action plans Business Group Coordination · Organise and support regular business group meetings (agendas, logistics, minutes) · Maintain action logs and follow up with members on agreed tasks · Act as a central point of contact for business group chairs · Ensure initiatives remain on track and escalate delays when noted · Keep in regular contact with Business Group members and identify new potential members from the network Knowledge & Content Coordination Working closely with the Marketing & Communications Team and senior stakeholders, you will: · Identify thought leadership, events and content produced by member firms · Share relevant materials across the network · Maintain service line knowledge repositories · Support marketing teams in recycling member firm content globally · Share network level activities with the Business Groups Reporting & Insight You will manage reporting into the Head of Marketing & Business Development, including: · Progress tracking against two-year objectives · Attendance summaries · Identification of high-performing initiatives · Flagging underperformance and recommending intervention · Capturing scalable best practices across regions

Hosted Buyer / Networking Programme Lead - B2B Events London | Day Rate - DOE 4-month contract (Freelance or FTC) - Immediate Start Networking Programme Lead sought by a leading B2B Media & Events business for an initial 4-month contract, to take ownership of the planning, coordination & delivery of their large-scale networking programme as they head into their flagship conference in Q4. This is a hands-on delivery role responsible for managing a diverse range of networking initiatives, including curated meetings, speed networking sessions, industry meet-ups, guided exhibition tours, networking lounges, and VIP hospitality experiences. You will act as the central owner of the networking programme, working closely with Sales, Marketing, Customer Success, Technology, and Event Operations teams to ensure all initiatives are delivered successfully, participation targets are achieved, and attendees receive an exceptional experience. Key Responsibilities: • Own the end-to-end delivery of multiple networking initiatives from planning through to onsite execution., • Coordinate schedules, attendee communications, registration processes, and programme logistics., • Ensure participation and attendance targets are achieved across all networking activities., • Manage the full lifecycle of the hosted meetings programme, from participant registration through to onsite delivery., • Collaborate with internal teams to collect, validate, and maintain participant data., • Work closely with Marketing teams to promote networking opportunities to relevant audiences., • Partner with technology teams to ensure registration, booking, and matchmaking platforms operate effectively., • Coordinate with Event Operations teams to ensure all networking spaces are fully prepared, including AV, furniture, signage, catering, staffing, and attendee flow. Key Skills & Experience: • Proven experience in event project management, ideally within B2B exhibitions, conferences, trade shows, or large-scale events., • Experience delivering hosted buyer programmes, matchmaking initiatives, networking events, or VIP experiences., • Strong stakeholder management skills with the ability to influence and collaborate across multiple teams., • Highly organised, detail-oriented, and comfortable managing multiple projects simultaneously. If this role looks of interest, please apply with your most up-to-date CV and we will be in touch to discuss the role in more depth.

Are you an events professional who thrives in a fast-paced agency environment, delivering world-class experiences for clients in the corporate world? Nodding? Then read on! We're looking for a talented Event Manager to join a team that doesn't do ordinary. Think C-suite clients, five-star venues, and high-end corporate events that genuinely make an impact. What you'll be doing: • Managing end-to-end delivery of corporate B2B events, from concept through to on-site execution (and all the good stuff in-between), • Building and maintaining strong relationships with senior stakeholders up to C-suite, • Sourcing and managing five-star venues and high-calibre suppliers, • Overseeing budgets, timelines and logistics across multiple live projects (lots of spinning plates), • Acting as the trusted point of contact for clients, ensuring flawless delivery every time What we're looking for: • You’ll come with a solid event agency background — this one's essential, • Proven experience managing high-end corporate / B2B events, • Confidence engaging with senior-level clients and key decision makers, • Exceptional organisational skills with a cool-head under pressure, • A sharp eye for detail and a genuine passion for delivering excellence Great agency, great role with great people what’s not to love! Agency experience is an absolute must for this one ... Hit me up for all the details

🌟Join Superdrug Head Office- Make a Real Difference Every Day!🌟 📍Location: East Croydon 🕒Hours: 37.5 | 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station. 💷Salary: Competitive Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities. We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun. Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling. Here's the exciting bit…a day includes Ensuring that department, business and cross-functional strategies are explored and implemented through category analysis and planning Collaborating with and challenging the buying teams in making commercially-sound decisions relating to stock, that maximise sales, margin and income, whilst minimising risk. Key Responsibilities • Planning the optimal range/assortment by store group, alongside the buying team and working with Visual Planners to bring these to life on planograms, • Preparing key performance reports and ad hoc analyses to aid decision making, • Owning and managing the range review process ensuring the critical path is adhered to, • Managing the category stock budgets, ensuring the quality of stock is constantly reviewed and optimised, • Effectively managing discontinued lines out of the business, minimising any margin impact, • Helping ascertain and support the strategic direction for space and agreeing the associated budget impacts, • Setting customer focused merchandising principles, ensuring fixture is right for the category & the business guidelines, • Analysing trials and initiatives to provide clear insights and proactively suggest next steps, • Undertaking various other tasks for the role, and where required, to support others within the merchandising team, • Undertaking other business projects as and when required, liaising with departments including commercial, finance, data insights, marketing, supply chain, property and store operations, • Generates detailed customer focused initiatives, in line with the logistics strategy and supports with execution, • Listens to the customer and implements new ideas and ways of working which are designed to improve service considering both Online and Offline, • Ensures the team priorities actions which delight the customer/team member This job is a good fit for you if: • You can work effectively and efficiently in an ever-changing environment, • You enjoy delving into performance and behaviours/insights to drive strategies and decisions, • You know you add value through collaborative working, and ensuring people feel engaged, • You understand how important ‘right stock, right place, right time’ is to retail businesses, • You are adept at looking at the bigger picture, • You can easily adapt to new environments, and working with many different stakeholders, • You get satisfaction through realising your strategies and seeing the results., • Establishes strong relationships at all levels, • Can manage tough/complex messages with all stakeholders, • Role model collaboration to the team to exceed goals, • Positive attitude towards feedback, uses this to generate initiatives to meet/exceed expectations, and shares feedback in a meaningful way, • Effectively manages their team by playing to strengths and proactively addressing its opportunities. Ensuring everyone wellbeing & diversity is considered and celebrated, • Feels empowered to challenge across different career bands and roles. Supporting other team members in shaping their work to do so, • Proactively keeps up to date with market and consumer trends in their specialism and feeds this into department strategy, • Uses data and insights to challenges the status quo to keep us ahead of the competition, • Uses data to inform and generate new ideas and make decisions to improve on future plans What you’ll need to succeed: • You will have experience in merchandising, inventory management, retail planning or retail analytics, • You could be a Junior Merchandiser or Assistant Merchandiser looking to take the next step in your career, • You will demonstrate good attention to detail and data integrity, • You will have good verbal reasoning skills and the ability to understand and interpret the bigger picture as well as present to key stakeholders in the business, • You will be numerate and analytical, • You will be positive and proactive, and use analytical skills to seek solutions, • You will have an aptitude to challenge the status quo, and figures that appear misleading, • You will be team focused and be able to work collaboratively with other departments, • You will be confident with the Microsoft Office suite - in particular Excel; and demonstrate an aptitude for working with spreadsheets, • Customer Focus: Be the voice of customers and orchestrate the organisation to live the brand purpose and inspire a customer-first culture to build customer love in every touchpoint of our online and offline platform, • Tech & AI : Helping your team understand when to use AI, when to rely on human judgment, and how to combine both, • Tech & AI Rethinking how work gets done - Actively shifting work from repetitive tasks to higher-value activities as AI takes on routine work, • Tech & AI Role modelling behaviours to encourage confidence with AI. Actively developing your ability to use AI effectively and think critically about outputs, • Tech & AI Strengthen Human Touch - Keeping the human element strong: Balancing AI efficiency with human coaching, empathy, and team cohesion Here's what’s in it for you: • 33 days holiday rising to 38 days with length of service (inclusive of bank holidays), • 2 staff discount codes for yourself and a family member or friend, • 30% discount on Superdrug Own Brand Products both in store and online, • Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station, • Company pension matching and bonus, • We offer Wagestream - a money management app that gives you access to a percentage of your pay as you earn it, • Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK, • We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!, • Unrivalled Learning and Development programmes, • Enhanced maternity/shared parental/adoption leave, company sick pay and pregnancy loss and support Come and be part of something special. Hours: 37.5 | 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station.

Quality Assurance Manager Food Safety & Hygiene Manager London - Heathrow Airport Job Scope: Responsible for implementing standardized food safety policies, conducting audits, and ensuring compliance with regulatory requirements. Manage corrective actions for non-compliance, organize training programs, and maintain accurate records of food safety activities. Collaborate with department heads, monitor operational hygiene across all areas and liaise with suppliers to uphold quality standards. Some of the key responsibilities: • Assist in the overall implementation of standardized food safety policies and procedures to ensure compliance with applicable regulatory requirements., • Assist in establishing auditing tools and reports for Key Food Safety Performance Indicators (KPIs)., • Review processes and procedures to upkeep with the requirement of food safety and compliance., • Manage and drive corrective plan and measures in countering any non-compliance, nor not meeting the quality assurance guidelines., • Regularly and periodic checking of all areas concerned, preparation, production, storage, supply, to report detailed information of shortcomings., • Effectively maintain working relationships with all Department Head, location Person-in-Charge, Management, and employees in ensuring Quality Assurance and compliance., • To attend the weekly Operations meeting., • Have a thorough knowledge and understanding of all food and beverage items offered., • Ensure that all Food & Beverage, kitchens and all related employees, such as Purchasing, Store & Logistics have adequate knowledge of food safety., • Regularly organize food safety meetings and training and keep accurate records of all training and meetings held and ensure training effectiveness by regular checking., • Develop on-the-job and classroom training for all kitchen, service, and stewarding team, all related team members., • To establish food safety committees for the Company, to be involved in auditing, correcting, and communicating all corrective measures to all operations units concerned., • Ensure daily routine checks/audits are carried out at all various operational areas, with the committees, and related Department Head., • Ensure daily checks of freezers and fridges in the kitchen and bar areas. Develop a monthly report of operational hygiene gaps and develop a corrective and preventive action plan., • Prepare and compile all audit reports., • To ensure that all data is recorded properly by the respective kitchen person in charge and filed correctly for future reference., • Regular checking of all food offering locations, preparation kitchen, production kitchen, store, and logistic pastry counters, buffets, and displays for the restaurants and banquets., • Join site visitation to suppliers, current and/or potential., • Contribute to sourcing new suppliers and ensure all suppliers are visited regularly to evaluate their production in terms of hygiene., • Attend operations and outside catering setup to evaluate hygiene gaps., • Attend any visit of the governmental body in terms of food hygiene., • Spot check on receiving area for food hygiene and vendor product quality to ensure the Company’s criteria is met., • Be flexible to assist the operation when and as required during operational peaks or seasonal festivities. About You: The ideal candidate will have the ability to work in a diversified, fast-paced and collaborative environment with excellent interpersonal and good time management skills: • Candidate must possess at least Bachelor's Degree/Post-Graduate Diploma/Professional Degree in Others or equivalent., • Required language(s): English, • At least 5 Year(s) of working experience in the related field is required for this position., • Preferably Manager specialized in Food Safety / Hygiene / HACCP or equivalent., • Dynamic candidate, self-starter, and good interpersonal skills are required., • Shift duty is required, • Work location : Airport About the Company Hello! Welcome to Plaza Premium Group, we're people passionate about "Making Travel Better". We are a global company with team members from all walks of life, together we are #PPGFamily, together we are building a legacy. You don't need to be from this industry, you do need to be passionate. Our promise to you: • We will respect and value your background and perspectives, • We will work together with integrity, • We will share our incredible pride for job, company and industry What we ask of you: • Bring passion to all that you do, • Listen, move fast and think innovatively, • Speak up, have ideas and share them, • Believe in customer service, and treating every person with kindness As industry leaders in innovating global airport hospitality you will work with colleagues from all parts of the world for a truly global experience. You will help and craft services and facilities in over 200 locations in more than 60 international airports across the world. Who we are We were established in HK in 1998 by someone who understood the value of an airport lounge and felt that the experience shouldn't just be limited to a closed-circuit group of travelers. Through the years we have worked incredibly hard to create an experience which is both accessible and quality. Almost 25 years later we now span four core business segments: airport lounges, airport terminal hotels, airport meet & greet services, and a range of airport dining concepts. In addition to our own brands, PPG provides airport hospitality solutions to leading airlines, alliances and corporates around the world. Here are a few names you might recognize: Cathay Pacific Airways, Singapore Airlines, Lufthansa etc. With the future of travel always in sight, we created Smart Traveler, a mobile-app rewards program underpinned by in-house technology. We are fast-moving and always evolving to drive our purpose of making travel better. Join our family today. Together, we'll make travel better.

HEAD ROASTER | Old Spike Roastery CIC | £40,000 - £45,000 per annum based on experience Old Spike Roastery is a specialty coffee social enterprise based in South London. Every bag we sell funds meaningful employment and support for people experiencing homelessness. We roast and ship exceptional coffee every week to wholesale cafe accounts, offices, restaurants, and direct-to-consumer customers across the UK. We're looking for a Head Roaster to lead the quality and coffee side of our roastery as we continue to grow. The Role This is a senior, hands-on role responsible for everything that goes into the cup, from sourcing and selecting green coffee through to roasting, quality control, and blend development. You'll lead a small roasting team, manage our roasting schedule, and be the person who sets and maintains the quality standard across everything we roast. We're currently roasting high volumes per week across wholesale, retail, and e-commerce, and that volume is continuing to grow. We need someone who is comfortable operating at that scale without compromising on quality, and someone who understands that specialty quality and volume aren't mutually exclusive. You must understand customer needs and preferences within the scope of specialty, and the importance of meeting those requirements. You'll work closely with our Roastery Operations Manager, who handles the commercial and logistics side of the site, and with senior management on sourcing strategy, budgets, and new product development. What You'll Be Doing • Roasting / Profiling: leading all production roasting on our Giesen W30A, creating and maintaining and adapting roast profiles, ensuring consistency and quality across every batch, • Green coffee sourcing and management: building and maintaining relationships with importers and traders, cupping and evaluating samples, selecting coffees that align with our quality and sustainability standards and commercial needs. Keeping a close eye on the green coffee market and seasonality, understanding buying cycles, contract dynamics, incoterms, and tying sourcing decisions into our commercial strategy and margin targets. Ensuring orders are placed on time and based on stock levels / forecasts., • Forecasting: building a sourcing schedule for all the Old Spike line based on future harvest and arrivals from different origins. Knowing the harvest calendar for the different countries anticipating the request of PSS., • Quality control: leading the QC process including cupping, roast analysis, and roast logs; setting the benchmark for Old Spike Standards and making sure the team holds it and understands it., • Blend development: creating and refining our core blends and seasonal offerings ahead of time, working with the commercial team to ensure the range meets customer demand and margin targets. Developing new blends for specific customers according to their needs and working hand in hand with the wholesale department on budgets, volumes and forecasting., • Budget and margin: managing the green coffee budget, understanding and tracking added costs, and calculating margin across our product range to support commercial decision-making, • Production planning: building and managing the weekly roasting schedule in line with order volumes, stock levels, and fulfilment deadlines, • Team leadership: line managing the Production Roaster and any supporting roasting assistants; setting standards, running check-ins, and developing the team's skills and coffee knowledge, • Equipment: owning the maintenance and care of the Giesen W30A and all roastery equipment, including cleaning schedules and liaison with technical service when needed, • Coffee training: leading internal coffee education for the wider team, including baristas across our cafe sites, and supporting our social impact training programme where relevant, • Marketing support: source traceability and marketing material from importers for new releases, and review all published coffee content for accuracy and brand alignment, • Client-facing and business development: attending client cuppings and tastings to support our sales and account management team, helping showcase our coffees and build relationships with existing and prospective wholesale customers, • Industry representation: representing Old Spike at industry events, exhibitions, and competitions, building our reputation within the specialty coffee community and staying connected to what's happening in the wider market About You You have significant experience as a Head or Senior Roaster in a specialty coffee environment, ideally at volumes of above 1,000 KG+ per week. You understand the craft and the science. • Confident sourcing green coffee: you've worked directly with importers, cupped extensively, and made buying decisions based on quality, availability, and cost. You have a keen interest in and working understanding of the coffee market, including harvest cycles, pricing trends, and how they affect planning and commercials., • Knowledgeable about sustainability concepts and standards and committed to look for and work with coffees with demonstrable impact in origin communities., • Strong on numbers: you're comfortable managing a budget, costs beyond the green price per kilo, and understanding how sourcing decisions affect margin, • A calm, positive and capable team leader: you set clear expectations, lead by example on the roaster, and bring people with you on the journey, • Organised and production-minded: you can plan a roasting schedule that keeps up with demand and adapts to last minute changes or special requests., • A clear communicator: you can talk coffee with importers, explain flavour to customers, and give honest, measured feedback to your team, • Comfortable in a client-facing environment: you're confident leading cuppings, presenting coffees to wholesale customers, and representing the brand at events, • Passionate about quality but pragmatic about scale: you care deeply about what's in the cup and you understand the operational realities of producing it at volume, • Experience with Cropster or similar software is a strong advantage, • Experience with Giesen roasters is a plus but not essential, • Food safety knowledge (HACCP Level 3 or similar) is desirable, • Q Grading or SCA qualifications are a plus, • Motivated by working somewhere that stands for something — our mission matters and we want someone who connects with it Benefits • Access to industry events and coffee exhibitions, • An additional holiday day for every year you stay with us, • Staff rewards app with benefits across restaurants, retail stores, gyms and more, • Free coffee on and off shift, 50% staff discount on all other products, • NEST Pension scheme, • Flexible working hours Old Spike Roastery is a London living wage employer and an equal opportunities employer. We welcome applications from people with lived experience of homelessness or the criminal justice system. We are ideally looking for someone to start mid-late July, but will also consider candidates who can start in August. Please apply via the link or email jade@oldspikeroastery.com including a cover letter, to submit your application.

Job Title: Warehouse Team Lead / Stock Controller Location: Twickenham, London Company: SFI Logistics (sister company of The Box Co.) About SFI Logistics SFI Logistics is one of London’s leading logistics and installation partners for commercial furniture projects. We work with major corporate clients, furniture manufacturers and dealers delivering complex workplace installations across the UK. Our warehouse is the operational backbone of these projects. We are looking for a highly organised, hands-on Head of Warehousing who takes pride in running a tight operation and keeping the warehouse and inventory under control. The Role You will be responsible for warehouse organisation, inventory accuracy, stock control and leading the warehouse team. This role requires someone who is detail-oriented, structured and comfortable taking ownership of the warehouse environment. Key Responsibilities • Full responsibility for all warehouse operations, processes, team members, stock control and inventory accuracy., • Manage goods in / goods out, checking deliveries and allocating storage locations., • Ensure all project materials are correctly prepared and staged for installation teams., • Conduct regular stock checks and audits., • Investigate and resolve discrepancies quickly., • Maintain a clean, organised and safe warehouse environment., • Manage and lead warehouse operatives and coordinate daily warehouse activities., • Work closely with project managers and operations teams to ensure projects run smoothly. Requirements • Proven experience in warehouse operations and stock control., • Experience leading or supervising warehouse staff., • Strong organisational skills and attention to detail., • Comfortable using warehouse management or inventory systems., • Reliable, proactive and able to take ownership of processes., • Experience in furniture logistics, removals, installation logistics or project logistics is highly desirable. What We Value • People who take pride in running a tight, organised operation., • Individuals who solve problems rather than wait for instructions., • Team leaders who maintain high standards and keep the warehouse running efficiently. Location: Twickenham • Salary: Competitive depending on experience., • Excellent bonus potential, • Be part of a fast-growing, dynamic organisation

Are you a hands-on procurement professional based in the UK, looking for a role where you can help build a supply chain function from the ground up within a fast-growing international FMCG business? We are looking for a Junior Buyer / Procurement Officer on behalf of our client, the UK subsidiary of a global food brand expanding rapidly across Europe. Key Responsibilities Intercompany Procurement • Own the purchasing process for all product orders placed with the manufacturing entity overseas, in line with global supply agreements, HQ allocation decisions, and supply chain planning requirements, • Ensure orders are placed accurately, on time, and within agreed commercial and operational parameters, • Monitor supply risks and take proactive steps to prevent order or delivery failures Purchase Order Process and ERP Administration • Drive the full procurement cycle from order creation through to receipt and confirmation, maintaining accurate and up-to-date records in SAP at every stage, • Issue purchase orders, verify order details, and ensure all documentation is complete and correct, • Maintain a clear and reliable audit trail of procurement activity Cross-Functional Coordination • Act as an independent point of contact for internal teams, including sales, logistics, and finance, providing objective updates, flagging issues, and keeping procurement activity aligned with business needs, • Communicate proactively with the sales team to keep the ordering process optimised around commercial priorities, • Coordinate with logistics on import clearances and inbound shipment tracking Supply Chain Process Development • Support the setup and formalisation of SCM processes within the UK entity, in line with the existing global framework, • Identify areas where process improvements or better documentation can reduce risk or increase efficiency, • Work closely with the Supply Chain Lead, based in the Netherlands, to ensure the procurement function scales as the business grows Qualifications & Skills • Professional fluency in English, written and spoken, • 1 to 2 years of hands-on experience in a buying, procurement, or supply chain coordination role within FMCG, • Proven working knowledge of SAP for order management and documentation, • Comfortable working 5 days onsite in the office, • Strong Microsoft Office skills, particularly Excel, • Solid data entry accuracy and attention to detail for managing order records, • Comfortable operating independently within a small, lean team where processes are still being built, • Confident communicator able to coordinate across sales, finance, and logistics on your own initiative, • Familiarity with intercompany or international supply chain processes, including import clearances and direct-from-manufacturer flows, is an advantage, • Prior experience in an overseas subsidiary reporting into a head office in a different country is a meaningful advantage What We Offer • Salary range of GBP 33,000 to GBP 41,000 gross per year, depending on experience, • 25 days of annual leave per year, in addition to UK bank holidays, • Pension plan with 5% employer contribution and a minimum 3% employee contribution, • Monthly wellbeing allowance of GBP 50 toward fitness, sport, or yoga, • Life insurance, • Company phone and laptop, • Fully office-based role, 5 days per week, at the Wimbledon office. Core hours run from an 08:00 to 08:30 start through to around 17:30, • Permanent contract directly with the client, following a 3-month probationary period, • Newly created role within a UK entity that is being built from the start, with direct visibility to senior leadership and genuine ownership of how the procurement function takes shape, • Growth opportunities as the team and business needs expand, • International, collaborative working environment across the UK and the Netherlands Interested? Feel free to apply! Please note that we can only consider applicants who are currently based in the United Kingdom and who will not require visa sponsorship now or in the future.

Freshminds has been retained by a large transport and logistics firm to find a Head of Operational Excellence. Reporting to the Director of Transformation, you will own the operational excellence system across a complex, multi‑site operation, defining and embedding standards, governance and assurance to improve performance consistency and reduce operational risk. Responsibilities: • Define and govern operational standards, ways of working and performance frameworks across the business, • Lead capability and training frameworks to improve safety, reliability and service delivery outcomes, • Use data and insight to diagnose root‑cause issues and drive operational improvement, • Build and lead a high‑performing team Requirements: • Senior operational excellence, transformation or service delivery leadership experience, • Strong track record embedding standards, governance and assurance in complex, regulated environments, • Proven ability to influence and challenge senior operational stakeholders across multiple sites, • Experience leading continuous improvement and performance transformation programmes

Job Title: Construction Buyer / Procurement Specialist Role Overview Criterion Capital are seeking a proactive Construction Buyer to join our dynamic Buying team. In this role, you’ll manage the full procurement cycle—from RFIs and RFPs to tendering, purchase order management, and invoice reconciliation. You’ll play a key part in ensuring materials are delivered on time and in full for large-scale projects across London. As part of our supply chain strategy, you’ll identify risks and opportunities, recommend improvements to the Head of Procurement, and collaborate with internal teams and external partners to keep projects moving efficiently. Criterion Capital are a privately-held real estate company based in London that owns, develops and manages a portfolio of prime commercial, residential and hotel properties. Key Responsibilities • Manage procurement from budget stage through to completion for multiple projects., • Negotiate with suppliers to secure competitive pricing and excellent service., • Raise and manage purchase orders using Yardi (or similar systems)., • Coordinate deliveries with site logistics teams to ensure timely, complete arrivals., • Maintain strong relationships with key suppliers and stakeholders., • Contribute to continuous improvement in supply chain processes. Skills & Experience • Proven experience in construction procurement (main contractor or sub-contractor)., • Strong knowledge of tendering processes, RFIs, and RFPs., • Familiarity with Yardi or similar procurement software., • Commercial awareness and cost-saving track record., • Understanding of modern construction methods., • Excellent communication and stakeholder management skills. Please apply for further details

We are looking to hire an experienced Head of Operations - Gold Accounts Programme (GAP) which is a service focused role in the furniture industry, providing service excellence to Gold Account Programme clients. Are you an experienced leader from the interior design, workplace, or commercial furniture industry with a proven track record of delivering complex international projects for FTSE 500 clients? Do you excel in fast-paced environments, demonstrate exceptional communication and commercial acumen, and take pride in implementing robust processes that enhance client experience? If so, this role could be the perfect opportunity for you. Tsunami Axis is one of Europe’s largest furniture dealer consultants, specialising in delivering large-scale office furnishing projects helping to create spaces that transform the way people work. With our five UK and five EU locations we service our customers globally. Our service to our clients and their professional teams is built upon specialist knowledge and deep product expertise, giving choice, diversity and sustainable solutions. The Head of Operations - GAP will oversee successful planning and implementation of resource, support operations, installations, and logistics teams. In addition, you will assist with client and internal reporting relating to the performance of our Gold Accounts Programme across the UK, mainland Europe, and selected international territories. You will ensure a consistent, high-quality experience, supporting both project delivery and long-term strategic account success. This is a highly visible role based from our London office, with a requirement for international travel. You must have experience in project, programme, or account management within the interiors, workplace, or related industry and demonstrated experience working with FTSE 500 or major multinational clients with global or pan-European delivery exposure. Key Responsibilities; Client & Programme Management - GAP team • Act as the central pivot point for the GAP Director and wider team, as well as the client from a project delivery and day two service perspective to ensure a unified and seamless client journey., • Work closely with the GAP Director to align operational delivery with sales and individual account objectives as well as ensuring best practice, innovation, and commercial growth., • Ability to attend and lead/support the GAP Director with client meetings, project calls, and site visits where required, providing clear and consistent communication throughout., • Oversight and strategic vision of multi-site, multi-country project delivery. Coordinating design, logistics, installation, and on-site supervision to ensure deadlines, budgets, and quality standards are met., • Represent the programme at a senior level, acting as a trusted adviser and champion for quality, consistency, and client excellence. Operational Focus • Manage the workload allocation across the GAP team, ensuring all SLA requirements are met or exceeded., • Management of the GAP project managers ensuring the completion of detailed project plans that encompass supply chain management, shipping schedules, site access, manpower requirements, and risk mitigation., • Oversight of operational delivery, including installations, international logistics and shipping for project, storage, and warehousing for assigned Gold Account projects., • Management of the GAP Sales Support team and have oversight of pricing schedules and proposals., • Have a particular focus on costing accuracy and compliance Commercial & Financial Management • Ensure that full commercial oversight of subcontractor budgets, with a focus on identifying risks to program and costs., • Accountable for project costs, variations, risks, and financial performance throughout the project lifecycle., • Produce monthly and quarterly reporting on KPIs Required Skills and Experience • Minimum 5 years’ experience in project, programme, or account management within the interiors, workplace, or related industry., • Demonstrated experience working with FTSE 500 or major multinational clients with global or pan-European delivery exposure., • Strong commercial and financial management skills with the ability to protect margin and drive profitability., • Thorough understanding of project delivery operations, including logistics, installation, site management, and supply chain., • Excellent organisational, planning, and time-management skills with the ability to manage multiple priorities.Exceptional communication, negotiation, and stakeholder-management abilities., • Experience leading cross-functional, geographically dispersed teams.Competence in project management and CRM systems (Salesforce experience desirable)., • High levels of integrity, professionalism, and commitment to delivering outstanding client service., • Willingness to undertake travel across the UK and Europe and occasionally Global. Personal Attributes • Client-focused with a proactive, solutions-oriented mindset., • Detail-driven while maintaining a strong grasp of commercial impacts and strategic objectives., • Confident leader able to inspire, influence, and support diverse teams., • Resilient, adaptable, and comfortable working within fast-moving and complex environments. What We Offer • The opportunity to work with high-profile global clients at the forefront of workplace design and delivery., • A senior role offering real influence over programme performance, client satisfaction, and commercial outcomes., • Competitive salary and benefits package including bonus, alongside opportunities for professional and international development., • Occasional hybrid working (after probation completion) dependant on client and project need

This is an exciting opportunity to join a high-performing, collaborative professional services environment that places strong emphasis on people, development, and innovation. The organisation works with a diverse and often high-profile client base, supporting individuals and organisations through critical moments and complex challenges. With a strong culture rooted in integrity, excellence, and teamwork, the business is forward-thinking and agile, encouraging fresh ideas and initiative at every level. You will be part of a dynamic Learning & Development (L&D) team supporting a significant global change programme, gaining valuable exposure to strategic projects and senior stakeholders. My client is seeking a bright, proactive, and confident L&D Assistant to support the delivery of a high-profile internal programme. This is a hands-on role offering excellent experience across coordination, administration, and event delivery within a professional services setting. Working closely with the Global Head of L&D and Programme Manager, you will play a key role in ensuring the smooth execution of initiatives, workshops, and events. Key Responsibilities: • Coordinate internal working group meetings, including scheduling, minute-taking, and distributing key actions and decisions, • Support programme tracking and provide administrative assistance across multiple workstreams, • Draft and distribute invitations to participants, • Manage attendance tracking, follow-ups, and logistics including travel, accommodation, and dietary needs, • Source venues and coordinate all event requirements, • Liaise with internal stakeholders and external providers to confirm materials, participant details, and setup needs, • Arrange accommodation, dinners, and group bookings including pre-orders, • Attend events where required to provide on-the-ground support, • Prepare and send communications such as joining instructions and pre-reading materials, • Coordinate post-event follow-up sessions, • Schedule workshops with internal teams and external consultants, • Manage invitations, acceptances, and logistics (including Virtual meeting setup), • Circulate pre-work and relevant materials, • Provide administrative support during sessions (e.g. breakout rooms, polls, chat management), • Distribute and collate feedback, • Process and track invoices, ensuring approvals are in place, • Maintain accurate cost tracking records About You • Degree educated (or equivalent), • Previous experience in an L&D or administrative role within a professional services environment, • Strong experience coordinating events, both onsite and offsite, • Excellent written and verbal communication skills, • Highly organised with exceptional attention to detail, • Able to manage multiple priorities and work to deadlines, • Proactive, adaptable, and able to use initiative with minimal supervision, • A collaborative team player with a positive, flexible approach Our client is committed to creating an inclusive workplace and welcomes applications from all suitably qualified individuals. Recruitment decisions are based on merit, skills, and business needs, ensuring equal opportunity for all.

ROLE OVERVIEW // We are recruiting for an Early Careers Recruitment (“ECR”) Administrator to join the ECR Team. The ECR Team is part of the HR Department and the wider Business Services function based at the firm’s head office in London. Its purpose is to work alongside the ECR partners to attract and recruit those wishing to qualify as a solicitor, who will ensure the continuing success of the firm. The team consists of the Head of Recruitment, Senior Marketing Manager, Operations Manager, two Advisers, an Executive, two Assistants, and two Administrators. The successful candidate will report into the Operations Manager. KEY RESPONSIBILITIES // The key responsibilities of this role are set out below and will be shared between the two Administrators. There may be other responsibilities which are not listed. You may be required on occasion to work outside our normal working hours of 9:30am to 5:30pm, particularly during peak interview periods and event seasons. Applications • Individually checking and processing high-volume training contract, work experience, and solicitor apprenticeship programme (SAP) applications through the online application system., • Maintaining the online application system in an accurate and timely manner, including updating candidates’ applications, communicating application outcomes, and managing the online interview scheduling tool., • Managing the two shared ECR mailboxes and responding promptly to ECR queries by email and telephone. Interviews • Responsibility for the coordination of high-volume training contract, work experience and SAP interviews and ensuring that the interview process runs smoothly, including liaising with EAs to identify interviewers, keeping the interviews spreadsheet up to date, liaising with the room bookings team, and creating calendar invites., • Meeting interview candidates and setting up their written exercises. Marketing campaign and recruitment events • Assisting with the administration of the annual ECR marketing campaign, including arranging promotion and email comms, organising the logistics for recruitment events, and assisting with the administration of university society sponsorships., • Responsibility for the administration of the university prizes process., • Assisting with the administration and organisation of work experience opportunities., • Processing invoices and student travelling expenses. Future trainees • Individually checking future trainees’ certificates and transcripts. Miscellaneous • Assisting with other tasks and projects to support the team as required. CANDIDATE PROFILE // Candidates for this position must have: • Ideally degree educated or equivalent previous experience in a professional services environment., • Minimum of grade 5 or 6 in GCSE English (or equivalent)., • Excellent organisational skills, with the ability to multi-task, keep calm under pressure, and work to tight deadlines., • Enthusiastic individual prepared to take a hands-on approach to managing their workload using their own initiative., • Excellent interpersonal and communication skills., • Excellent written communication skills and attention to detail., • Proven ability to manage multiple deliverables within a tight timeframe and deliver high quality work., • Ability to work as part of a team and build strong business relationships, both internally and externally and at all levels; approachable and able to build rapport quickly., • High level of professionalism and integrity; displays the highest standard of professional ethics., • A good working knowledge of Microsoft Office Packages (in particular Outlook, Word and Excel)., • An interest in working in HR/recruitment. We are a Disability Confident Committed employer and will offer an interview to applicants with a disability or long-term condition who best meet the minimum or essential criteria for our Business Services roles. If you would like to apply through the Disability Confident 'Offer An Interview' commitment, please apply via our online application form and not via LinkedIn. You are disabled under the Equality Act 2010 if you have a physical or mental impairment that has a ‘substantial’ and ‘long-term’ negative effect on your ability to do normal daily activities. For more information about the Disability Confident scheme, please see the government website _. We welcome applications irrespective of race, colour, ethnic or national origin, disability, sex, gender identity, sexual orientation, age, religion, belief or marital status

Head of Sales | AI PropTech | Hybrid, London-centric | Reports to CEO The business is an award-winning AI PropTech, live with marquee customers across UK social housing and European facilities management. Real ARR. Real references. Backed by strategic and venture investors. We're at the stage where the GTM motion is proven, the product wins competitive bake-offs, and the next leg of growth is about disciplined scale rather than invention. What you'll actually do This is a hands-on commercial leadership role. You'll report directly to the CEO and sit on the leadership team. You'll also carry a number, run your own deals, and lead from the front on the strategic accounts. A typical week looks like: • Leading and coaching a small, capable sales team (AE plus SDR support) on pipeline, deal strategy, and forecast discipline, • Personally owning and closing the top of house strategic deals across multi site FM providers, large registered providers, and local authorities, • Running demos and C level conversations alongside the team, not just inspecting CRM, • Owning the GTM playbook end to end, including ICP, messaging, pricing, and partner motions, • Representing the business at industry events and on customer panels, • Sitting in on board and investor conversations, owning the revenue narrative, • Working closely with Product and Marketing to convert market signal into commercial outcomes What we need from you • A proven track record selling B2B SaaS or enterprise tech into either Facilities Management providers or UK social housing, local authority, or registered provider buyers. This is non negotiable. These are long, technical, procurement heavy sales cycles and we don't have time to fund the learning curve., • A genuine player coach. You've led teams of 3 to 12 sellers, but you still close your own deals and you'd be bored if you didn't., • You can stand up in front of a board and own the number, including forecast accuracy, pipeline health, and the gross margin conversation., • You're comfortable building the system while hitting the number. We're scaled enough to be serious, lean enough that you'll roll up your sleeves., • Commercially literate on pricing, packaging, partnerships and channel, not just direct sales. Logistics Remote first, with frequent time in London for customers, team and CEO. London or a sensible commute strongly preferred. Competitive package including base and uncapped bonus.

A leading luxury watch retailer is seeking an exceptional head of retail & wholesale to take ownership of its stores across the UK and Ireland. Renowned for representing some of the world’s most prestigious timepieces, the business offers a dynamic, high-performance environment where brand integrity, innovation and commercial excellence are at the forefront. Working from the London headquarters, you will play a pivotal role in strengthening market presence, protecting brand positioning and driving sustainable growth across both retail and wholesale channels. As head of retail & wholesale, you will assume full responsibility for the day-to-day operations and strategic direction of the brand within the UK market, overseeing retail, wholesale, marketing, PR and customer care functions. Reporting to the Brand Vice President and Country Manager, you will manage the brand’s budget and P&L, develop and execute annual business plans, and ensure alignment with global brand strategy. The role encompasses driving sales and marketing initiatives, leading distribution strategy, managing key retail relationships, and overseeing purchasing and inventory control. You will also lead and develop a high-performing team, implement international procedures, and collaborate closely with cross-functional departments including Finance, HR, Legal, Logistics and IT. A key element of the position is maintaining strong communication with headquarters, delivering insightful reporting, and continuously identifying opportunities to enhance performance, customer experience and brand exposure. The successful candidate will bring proven sales management experience across both retail and wholesale, ideally within the watches or jewellery sector, alongside a strong track record of leading and developing teams. You will be a commercially astute and entrepreneurial individual with a deep understanding of market dynamics, coupled with the ability to negotiate effectively and drive growth. A strong background in sales and marketing, excellent communication and presentation skills, and the ability to influence at all levels are essential. In return they are offering a salary of up to £100,000 with the opportunity to earn an additional £20,000 in bonus. There is also a comprehensive benefit package, which you would expect for this level of role.

Operations Manager (Maternity Cover) Location: London (office-based, full-time. Occasional WFH) Reports to: Mike Robb, Co-CEO Contract: Fixed-term maternity cover from August Working pattern: Four day per week role, Monday–Thursday, office-based. We can also consider 3 days per week. The Role: We are looking for an Operations Manager to lead and oversee the day-to-day operational running of Boldspace during a maternity cover period. The role will take ownership of office operations, supplier management, events delivery, internal processes, onboarding and business administration, ensuring the business runs efficiently and professionally. Key Responsibilities • Lead the day-to-day operational management of the business, ensuring smooth and efficient execution of internal processes., • Manage key suppliers and external service providers, including IT, facilities, office services and operational partners., • Oversee office management, maintaining a high-quality working environment and ensuring operational issues are resolved promptly., • Plan and deliver internal company culture and client events, managing logistics, suppliers, budgets, timelines and on-the-day execution., • Help drive continuous improvement of operational processes, identifying opportunities to improve efficiency, consistency and service quality., • Manage operational budgets and track expenditure across relevant areas of the business., • Coordinate onboarding and offboarding processes alongside our Head of Talent, working with internal stakeholders to ensure a seamless employee experience., • Support leadership with business administration, reporting, documentation and operational planning., • Maintain compliance with company policies, health and safety requirements, and operational best practice., • Take a key role organising company culture initiatives and social events, • Take responsibilities of minor diary management for CEO. Who You Are • Highly organised with exceptional attention to detail and the ability to manage multiple priorities simultaneously., • Around 3+ years’ experience in operations, office management, business support or a similar operational role, experience within a marketing agency environment would be a bonus., • Experience managing suppliers, budgets, projects and cross-functional stakeholders., • Strong problem-solving skills with the ability to work independently and make sound operational decisions., • Excellent communication skills and a professional approach when dealing with employees, suppliers and external stakeholders., • Comfortable taking ownership, driving internal initiatives forward and operating in a fast-paced environment. Desirable • Experience within a professional services, agency or high-growth business environment., • Event management experience., • Experience supporting senior leadership teams. What We Offer A fixed-term maternity cover opportunity from August with significant responsibility and ownership in a growing business environment with an workplace award winning team (Sunday Times & Campaign)

Operations & Studio Coordinator About the Role We are seeking a highly organised, proactive, and detail-oriented Operations & Studio Coordinator to join our team. This is a dynamic role that sits at the heart of the business, supporting both studio operations and wider office management functions. Working closely across the business and the senior leadership team, you will play a pivotal role in ensuring the smooth day-to-day running of our creative studio and head office. This position is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and takes pride in delivering exceptional operational standards. Key Responsibilities Office Management • Manage the day-to-day operations of the office while balancing the needs of multiple stakeholders., • Act as the primary point of contact for office-related issues and third-party suppliers, including security, cleaning, facilities, landlords, and maintenance providers., • Recruit, lead, and support the Front of House team to maintain exceptional office standards., • Oversee office repairs, maintenance, utilities, supplies, and facilities budgets., • Support forecasting and management of operational expenditure., • Coordinate onboarding and offboarding processes, including desk setup, equipment allocation, inductions, and health and safety training., • Partner with IT providers to ensure seamless technical onboarding and offboarding experiences., • Organise company-wide meetings, events, and social activities., • Own travel administration, policies, communications, and employee support., • Manage insurance administration, renewals, claims, and broker relationships., • Provide administrative support to senior leadership, including the CEO, CFO, and Operations Director. Studio Coordination • Support the daily operations of the design studio, ensuring a clean, efficient, and well-organised workspace., • Coordinate studio requirements for key meetings, fittings, client visits, and VIP events., • Manage operational expenses, invoices, and budget approvals alongside Design Directors., • Support the planning and execution of styling and fitting sessions., • Assist with catering, gifting, couriers, travel arrangements, and studio administration., • Maintain studio contact lists and support calendar coordination across the design team., • Facilitate courier operations, archive returns, and sample movements. Health & Safety • Act as the Head Office Health & Safety lead., • Drive compliance initiatives and partner with HR to maintain robust policies and procedures., • Manage office layouts and workspace planning., • Coordinate statutory testing, servicing, and maintenance schedules., • Conduct and oversee risk assessments and ensure corrective actions are completed., • Maintain Health & Safety records and provide regular compliance reporting. Archive, Sample & Storage Management • Manage offsite archives and storage facilities., • Maintain archive standards and procedures across departments., • Support sample tracking, storage, and accountability processes., • Coordinate and oversee internal sample sales., • Manage all associated storage administration. Logistics & Internal Stock Management • Support logistics administration and business shipping requirements., • Coordinate courier and freight movements, including documentation and waybills., • Manage employee clothing allowances and personal orders., • Partner with Finance on stock reconciliation and warehouse administration., • Support stock visibility, reporting, and system management., • Monitor and record logistics-related costs., • Coordinate employee gifting programmes alongside HR. Company Ambassador • Champion company values, culture, and ways of working., • Build strong relationships with internal teams, clients, and external partners., • Communicate operational updates effectively across the business., • Handle sensitive and confidential information with professionalism and discretion. About You You will be a confident coordinator who enjoys working across multiple functions and takes ownership of your responsibilities. You have excellent attention to detail, thrive under pressure, and are passionate about creating a seamless workplace experience. Skills & Experience • 2–3 years' experience in an office, operations, workplace, studio, or facilities role., • Experience within a fashion, retail, design, luxury, or creative environment is highly desirable., • Experience in a studio coordination or PA-type role where you have supported creative teams is highly desirable., • Strong organisational and project management skills., • Excellent communication and stakeholder management abilities., • Highly proactive with a solutions-focused mindset., • Comfortable managing multiple priorities in a fast-paced environment., • Proficient in Microsoft Office, including Word, Excel, PowerPoint, and Outlook., • Professional, discreet, and capable of handling confidential information., • Meticulous attention to detail and high standards of presentation., • Additional languages would be advantageous. Why Join Us? This is an exciting opportunity to become a key member of a creative and collaborative business where operations play a vital role in enabling excellence. You'll work closely with senior leaders, gain exposure across multiple business functions, and help shape an exceptional workplace and studio environment. If you are an organised, hands-on professional who enjoys variety, responsibility, and working with talented creative teams, we'd love to hear from you. Equal Opportunity Statement JW Anderson is an equal opportunities employer committed to fostering and preserving a culture of diversity, equality, and inclusion in our workforce. As an equal opportunities’ employer, we do not discriminate against applicants based on race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age. We believe that diversity enriches our workforce and strengthens our organisation. Therefore, we encourage minorities, LGBTQ+ candidates, and individuals with disabilities to apply for opportunities within our company. No agencies please. If you need to contact us about the role, please contact Ryan Tuckwell, Head of HR at careers@jwanderson.com.

Executive Assistant West End, London | £70,000–£80,000 + Bonus & Exceptional Benefits | 4 Days in the Office We are partnering with a highly regarded global private equity firm to appoint a Senior Executive Assistant to support the Co-Head of an investment team, together with three direct reports. This is an exceptional opportunity for a highly experienced Executive Assistant who is accustomed to supporting senior investment professionals and enjoys operating as a true extension of the executives they support. You'll build trusted relationships, anticipate priorities before they arise and provide seamless support within a fast-paced, high-performing investment environment. Working alongside an experienced and collaborative Executive Assistant team, you'll support one of the firm's senior investment leaders, requiring sound judgement, exceptional organisation and the confidence to work with a high degree of autonomy. The Role • Providing dedicated Executive Assistant support to the Co-Head of an investment team and three direct reports, • Managing highly complex and ever-changing diaries across multiple time zones, • Coordinating extensive international and domestic travel, including detailed itineraries, visas and logistics, • Organising client meetings, investor meetings, internal meetings and wider team events, • Acting as a trusted gatekeeper, confidently managing competing priorities and anticipating the needs of senior stakeholders, • Building strong relationships with internal teams, clients and external stakeholders, • Processing expenses and supporting wider administrative requirements, • Working closely with the wider Executive Assistant team to ensure seamless support across the investment platform, • Assisting with ad hoc projects and operational initiatives as required About You • Significant Executive Assistant experience supporting senior stakeholders at Managing Director, Partner, C-suite or equivalent level, • Previous experience within private equity, investment management, asset management or another fast-paced financial services environment, • Extensive experience managing highly complex diaries, international travel and constantly changing priorities, • Comfortable acting as a true extension of the executives you support, anticipating needs and using your judgement to manage competing demands, • Exceptional organisational skills with meticulous attention to detail, • Outstanding communication skills and the ability to build credibility with senior internal and external stakeholders, • A proactive, collaborative and solutions-focused approach, • Advanced Microsoft Office skills, including Outlook, Word, Excel and PowerPoint What's on Offer • £70,000–£80,000 depending on experience, • Competitive annual bonus, • Private medical insurance, • Daily lunch allowance, • Comprehensive benefits package, • Hybrid working with four days per week in the office, • Modern West End offices conveniently located next to a mainline station, • The opportunity to join a highly regarded global private equity firm with an exceptional culture and long-term career prospects This is an exceptional opportunity for a senior Executive Assistant looking to support one of the firm's most senior investment leaders. You'll become a trusted business partner, playing a pivotal role within a high-performing investment team whilst working alongside an experienced and collaborative Executive Assistant group.

Job Title: Logistics & Operations Manager Department: Commercial Contract type: Permanent, 40 hours per week Location: Our Head office in Bermondsey. Hybrid working- 4 days per week in the office About the Fold: The Fold London is an award-winning British luxury womenswear brand built on a singular, powerful idea: that the women who run boardrooms, lead teams and shape the world deserve clothes as ambitious as they are. Founded with a clear mission to dress professional women with intention, The Fold has built a loyal global community of customers who value craft, quality, and considered design over fast fashion. With a multi-channel presence - led by ecommerce and supported by our two London stores in Chelsea and the City – The Fold has built a loyal and growing customer base across the UK, US and internationally. As we enter the next stage of growth, we are investing heavily in our international expansion, commercial capability, systems, customer insight and operational infrastructure. This role is a key part of that journey. Role Overview: The Logistics & Operations Manager is responsible for overseeing end-to-end logistics, fulfilment, and stock operations across the business. The role manages a multi-region fulfilment network across the UK, US, and EU, ensuring efficient, compliant, and cost-effective stock movement throughout the global supply chain. You will own relationships with third-party logistics providers, freight forwarders, and customs partners while driving operational excellence, stock accuracy, cost control, and service delivery across all channels. This role combines strategic planning with hands-on execution and supports international growth through continuous improvement, process optimisation, and scalable logistics solutions. Areas of Responsibility: 3PL Management • Primary contact for operational activity across 3PL partners in the UK, US, and EU., • Owns day-to-day relationships with warehouse and fulfilment partners, ensuring service levels, cost control, and operational excellence., • Develops 3PL performance frameworks including KPIs, SLAs, scorecards, and QBRs., • Leads bi-weekly operational reviews with clear agendas, actions, and accountability., • Ensures partners meet agreed service levels, escalating risks where required., • Manages peak trading, promotions, and month/year-end priorities., • Conducts warehouse visits to maintain relationships and identify improvements., • Reviews operating procedures and storage methods to ensure best practice and consistency., • Owns forecasting and capacity planning to ensure partners are resourced effectively., • Manages fulfilment and warehousing budgets, balancing cost and service., • Works with Technology and partners to resolve system and integration issues (NetSuite, eCommerce, 3PL)., • Supports sustainability initiatives across warehousing, transport, and packaging., • Owns consumables forecasting, purchasing, and inventory management. Logistics, Freight Forwarding & Intake Management • Owns relationships with freight forwarders, carriers, customs brokers, and logistics providers globally., • Develops and executes freight strategies across air, sea, road, and courier networks to support growth in the UK, US, and EU., • Accountable for end-to-end movement of goods from supplier to final warehouse., • Partners with Production and Buying teams to ensure accurate shipment planning and prioritisation., • Manages shipment bookings, routing, and transport modes to optimise cost, speed, and availability., • Monitors carrier performance against service levels, transit times, and cost targets., • Uses freight systems to provide delivery forecasts and manage shipment exceptions., • Leads resolution of customs issues, delays, and supply chain disruptions., • Maintains knowledge of trade regulations, duties, tariffs, and compliance requirements., • Ensures accurate import documentation including HS Codes, MID Codes, and Country of Origin., • Owns freight and duty budgets, forecasting, reporting, and cost analysis., • Reviews freight spend and market conditions to identify savings and mitigate risk., • Negotiates rates and terms with logistics providers and approves related invoices., • Provides shipment and freight updates in trade meetings and S&OP processes., • Monitors market developments and advises on impacts., • Supports logistics network development, including warehouse onboarding and expansion initiatives Customer Operations • Manages the Operations Assistant, • Ensures customer refund processes operate efficiently and within agreed service levels, • Works closely with Customer Care to manage priorities and resolve operational issues impacting customers, • Reports on returns processing performance and actively manages and escalates issues where necessary, • Ensures consignment notes and shipping documentation are accurately managed, • Accountable for end-to-end customer order operations, including:, • Order fulfilment management and order splitting, • Shortage management, • Billed reporting and financial reconciliations, • Operational issue resolution Stock Management • Accountable for all stock movements across the business, including warehouse stock takes, store stock takes and inter-store transfers, • Partners with Finance to develop and maintain robust inventory control processes, • Supports accurate stock reporting on both unit and cost bases, • Supports Finance in stock valuation and stock provision forecasting, • Monitors quarantine stock processes and reports on faulty versus saleable inventory, • Works with Merchandising and Finance on stock exit strategies, including third-party clearance partners, sample sales and liquidation activity, • Drives stock accuracy initiatives across all fulfilment locations and channels Reporting, Analysis & Systems • Acts as a NetSuite super user for all logistics and stock-related processes, • Documents and maintains operational process maps, systems workflows and integrations, • Works closely with Finance on logistics reporting and performance tracking, • Provides operational reporting within WBR, S&OP and other business performance forums, • Owns warehouse forecasting tools, ensuring short and long-term forecasts are accurately communicated to all fulfilment partners, • Produces analysis and reporting on logistics performance, service levels, freight spend and operational KPIs, • Uses data to identify operational improvements and cost-saving opportunities Operations Projects & Continuous Improvement • Supports the Commercial Director on strategic logistics and operational projects, • Leads or supports 3PL transitions, warehouse onboarding projects and freight-forwarder reviews, • Supports implementation of new sales channels and operational capabilities, • Identifies and implements process improvements to increase efficiency, scalability & service performance, • Keeps abreast of legislative and regulatory changes affecting logistics, customs & international trade, • Continuously reviews logistics rates, surcharges and duty changes, ensuring the business remains commercially competitive About You Experience: • Significant experience managing 3PL providers & global logistics operations, • Strong understanding of freight forwarding, customs compliance, international trade & inventory management, • Experienced in managing operational budgets, supplier relationships & commercial negotiations, • Comfortable operating at both strategic & hands-on levels., • Strong systems aptitude, ideally with NetSuite experience, • Strong analytical capability with advanced Excel skills and confidence working with large data sets, • Proven track record of driving process improvements and operational efficiencies Skills & Attributes • A positive, collaborative team player with a proactive and solutions-focused approach, • Highly organised with excellent planning, prioritisation and time-management skills, • Excellent stakeholder management & communication skills, • Adaptable, resilient and comfortable working within a fast-paced, growing business Benefits & Perks: We believe great work happens when people feel supported, valued, and inspired—here’s how we make that happen: • 33 days holiday (25 days + bank holidays) + option to buy more!, • Pension scheme, • Salary sacrifice options (pension & childcare), • Financial wellbeing platform, • £1,250 annual The Fold gift voucher, • Bike to work scheme to save on bikes & equipment, • Employee Assistance Programme (wellbeing support), • Eye care support, • Enhanced maternity pay, • Friends & family discount – enjoy 50% off full retail price, • Monthly social events, plus summer & Christmas parties, • Summer Fridays, • Fully stocked snack cupboards, fresh fruit, plus great coffee & tea, • Giving back through volunteering Why The Fold • A brand with a clear point of view and a fiercely loyal customer base — you will be selling something you can believe in, • Opportunity to play a highly visible role in a growing premium fashion brand, • Direct exposure to the leadership team and key strategic initiatives, • Broad and genuinely commercial remit with real influence on business performance, • Opportunity to help shape the next stage of international and operational growth, • Entrepreneurial environment with high levels of ownership and autonomy, • Collaborative culture with ambitious plans for the future, • Recent investment from a new owner. The brand is at a new chapter of growth across both existing and new channels, and operates internationally. Diversity and Inclusion We promote a diverse and inclusive workplace which harnesses the benefits of the diversity of our team and strives to represent the communities in which we live and work. Our vision is to establish an environment that attracts individuals from a wide range of backgrounds and talents, empowering them to contribute their best and authentic selves. We welcome and encourage applications from those who share our commitment to fostering this inclusive and authentic work culture.

Job Title: Commercial Team Assistant - Fixed Term Contract for up to 2 years Contract Type: Full time Employment Type: Fixed Term Contract Reporting Line: Portfolio Director Salary: Up to £35,000 depending on experience Hours: 36.25 per week, Monday to Friday The Estate aims to operate to high standards of equity, diversity, and inclusion. We therefore welcome applicants from all backgrounds. This vacancy will remain open for up to 7 working days; however, we may close the advert early should we receive a high volume of applications. OVERVIEW OF THE ROLE The opportunity exists to join The Portman Estate in an important team support role, working closely with the Commercial Asset Management Team to provide administrative and coordination support across the function, alongside some support to the Portfolio Director and Head of Commercial Property. OUR MISSION & VALUES The Portman Estate is a forward-thinking property company with an enduring heritage and a commitment to promoting and protecting the long-term success of Marylebone and London’s West End. In August 2022,the Portman Estate became the first estate to be certified as a B Corp. This means that we meet high standards of social and environmental performance and have made a commitment to continuous improvement. We recognise our responsibility to provide a high quality ,sustainable environment while seeking to safeguard our community, manage responsively and evolve our portfolio for the benefit of all. We aim to do this with a Clean Heart and a Cheerful Spirit, as the family motto directs. At The Portman Estate we prioritise particular values: • Respect: maintaining relationships; ability to listen; understanding another’s viewpoint; acknowledging other’s efforts, • Ethical: moral principles; knowing what is right and wrong; high standards, • Inclusivity: ensuring sense of belonging; being open and fair to all; making individuals feel valued and able to reach their full potential; approachable; accessible; open; easy to talk to; welcoming; friendly, • Integrity: honesty; trustworthy; decency; honour; sincerity; high standards of competence and skill; strong code of conduct; loyal to colleagues and we do so with • Moral courage: standing up for what is right; taking action for moral reasons. JOB RESPONSIBILITIES The Job Responsibilities detailed below are not exclusive or exhaustive and the post holder will be required to undertake such tasks as may be reasonably expected within the scope and role: Commercial Asset Management Team Support • Organise internal and external meetings, arrange rooms, equipment and catering, and coordinate, prepare, maintain and distribute reports and meeting documents, • Support team administration and communications, email, telephone and correspondence, ensuring timely responses and appropriate escalation in line with best practice standards, • Assist in the preparation of cyclical reporting on property portfolio performance, including transposing data into presentation format, • Arrange property inspections with customers and/or provide keys for team members, external agents, consultants and contractors, • Ensure all commercial team electronic and hard copy filing is managed in a timely and efficient manner, in accordance with corporate procedures and share these internally where needed, • Support with team expenses, sales invoices and financial administration, as required, • Support preparation of presentations and data input for fund and trustee reporting, • Support the commercial team with yearly valuations, • Act as the main point of contact for external contractors regarding queries, • Arrange tenant data and information relating to lease expiries and breaks for quarterly internal review, and coordinate follow-up actions, including tenant/asset manager meetings and dilapidations instructions, • Extract and provide company data to support external agents and lettings activity, • Provide cover throughout the business as required, including support for other teams during busy periods and absences, and reception cover, • Liaise with other support teams, including IT, Finance and HR, to meet business needs Support to the Portfolio Director and the Head of Commercial Property • Organise the diary of the Portfolio Director (PD) and Head of Commercial Property (HCP), planning workload, coordinating with other PA’s and amending the diary as required, • Manage telephone, voicemail and email messages for the PD and HCP when they are not available and redirect as necessary, • Support coordinating Board Papers or internal management meetings, • Support forward planning and long-term diary coordination, • Ensure deadlines and contributions are aligned and mapped out in diaries, • Coordinate and submit expense claims PERSON SPECIFICATION The below specification details the set of criteria that outlines the essential traits a candidate should have to be considered for the role. • Competent Microsoft Office skills(good working knowledge of Outlook, Word, Excel and PowerPoint), • Demonstrable experience supporting a team of professionals in a Team Assistant (or equivalent) capacity, • Comfortable operating in a shared support model, balancing the needs of multiple team members rather than dedicated executive support, • Highly organised with the ability to manage complex, multi-person diaries and logistics across a wider team, • Excellent interpersonal and communication skills (verbal and written), • Outstanding ability to adapt and manage time effectively, prioritise conflicting demands, multi-task and work to tight and structured deadlines, • High standards of accuracy and attention to detail, • Discreet and able to handle highly sensitive information in confidence, • Alignment with The Portman Estate’s values, • A natural problem solver and rigorous planner

Element has an opportunity for a new Office Manager to join our team within our newly renovated Head Office in central London. This role will play a pivotal role in ensuring the smooth running of our Exec office - combining general office administrative support and being responsible for the office environment and colleague experience. Our ideal candidate will be experienced, proactive, highly organised, and passionate about delivering exceptional service. This role will be based full time within our new London Head Office. Main responsibilities Administrative • Act as main point of contact for reception, visitors, deliveries, and couriers, • Manage post, couriers, purchase orders, and company credit card expenses, • Monitor and replenish office supplies (stationery, kitchen, refreshments), • Organise social and company events, • Support C-Suite lunches, expenses, travel, and general administration, • Provide cover for Executive Assistants as required, • Ensure office cleanliness across meeting rooms, kitchen and common areas is maintained Health & Safety • Ensure compliance with H&S policies and required training (e.g. fire wardens, first aiders), • Manage risk assessments (fire, DSE, lighting, PAT testing, water), • Maintain first aid supplies and defibrillator checks, • Deliver H&S inductions for new starters Maintenance, Repairs & Suppliers • Respond promptly to office issues and coordinate repairs, • Ensure supplier relationships, contracts and renewals are managed, • Oversee cleaning services and ensure appropriate coverage Security • Manage access control systems, including passes, fobs, and guest registration, • Maintain records for lockers, bike storage, and office distribution lists Meeting Room Management • Coordinate booking, setup, and logistics for on/offsite meetings, • Manage room calendars and catering requirements, • Oversee large space reconfigurations and VC setup with IT Building Management • Liaise with landlord and building management on issues and maintenance, • Attend tenant meetings and coordinate with facilities teams Skills / Qualifications Key attributes for success: • High levels of professional integrity with proven ability to manage confidential information, • Excellent communication and strong interpersonal skills, • Effective relationship building across all levels, • Strong attention to detail, • Fantastic organisation and coordination skills Experience: • Strong experience and working knowledge of H&S, compliance, and building systems, • Experience of facility management of an office or building, • Proven ability of Microsoft Office (Advanced Outlook and Excel essential), • Experience working to tight deadlines and with conflicting demands, • Experience being solely responsible for running an office

About us Swan London operates the bar, restaurant, courtyard and event spaces attached to Shakespeare’s Globe on Bankside. The long-term contract is run by a privately owned limited company called Swan at the Globe Ltd which comprises of high-quality restauranteurs, chefs, event sellers and creators. Swan London serves the audience at The Globe, Londoners at large and many tourists. Swan London manages the sale of events at Shakespeare’s Globe and in other central London venues. It has an events target of £4m. The two key on-site event spaces at the Globe are the Balcony Room and the Under globe. Events range from high-end, creative immersive experiences to bespoke events for Shakespeare’s Globe itself. Our clients are blue chip corporates, top agents, and HNW individuals. The culture at Swan London is creative and professional, the team are highly skilled with excellent industry credentials. Offer • Salary between £38,000-£40,000, • 45 hours a week over 7 days a week- office based, • Up to 20% quarterly Bonus based on KPIs including achievement of budget Additional benefits • Holidays are 28 days inclusive of Bank Holidays, raising to 30 days after 3 years. Every year after an additional day is added to a total of 35 days., • Free meals on shift, • Generous 50% discounts in our bar, restaurant and outlets, • Training and development programmes, • A lively working environment, • Cycle Scheme, • Private GP access, • Wagestream access Key Responsibilities: • Plan and deliver corporate and private events from initial concept through to completion, • Provide clients with detailed informed guidance on menus, wines, timings, room set up, entertainment, AV and any other details necessary to arrange their events., • Closely liaise with clients to understand event objectives and requirements, • Maintain effective communication and working relationships with other departments within Swan to ensure strong working relationships and the smooth delivery of events., • Manage event logistics, including menus, entertainment, AV, and supplier coordination., • Conduct site visits and client tastings to ensure a premium experience., • Coordinate logistics including deliveries, collections and equipment hire, • Assist with day-to-day tasks; filling, printing, function sheets, updating event documents, and preparing event collateral, • Ensure that all client data and event enquiries, bookings and updates are efficiently captured and managed on our CRM systems, • Ensure event invoices are created in a timely manner and are paid in accordance with due dates, • Collaborate with the operations team for seamless event delivery., • Meet sales targets and contribute ideas to improve efficiency., • Evaluate event success and gather client feedback for continuous improvement, • Carry out post-event feedback and reporting, • Active & engaged member of the planning team., • Approachable and outgoing planning manner., • Ad hoc duties as and when required by Head of Planning Key Performance Indicators: • Achieving revenue and profit targets. Timely response to client queries. • Maintaining professionalism and positive interactions with clients, internal teams and suppliers.

About Us DaVita UK delivers life-saving kidney care to over 2,200 patients across England & Wales. DaVita UK is one of the 14 countries which form DaVita International focusing on transforming care and improving quality of life for people receiving dialysis treatment globally. When you join the DaVita Village, you're joining a winning team with Community First, Company Second culture We’re proud to be an independent, nurse-led provider, working in partnership with the NHS to deliver the highest standards of care using cutting-edge technology in welcoming, modern environments Role Overview We are looking for a People Services Advisor to join our London Head Office in Colliers Wood. As the People Services Advisor, you’ll support teammates and leaders throughout their employment lifecycle at DaVita UK. You’ll be joining a busy People Services team and report to the Director of People Services. Key Responsibilities Being a People Service Advisors in DaVita UK will be a wide-ranging role. The kind of things you can expect to be doing are: • Create meaningful working relationship with teammates and line managers at all levels of the organisation, • Build credibility by providing professional, timely advice and support to line managers on variety of people related queries, • Manage sickness absence reporting, including analysis of data to identify trends and come up with suggestions for continuous improvement, • Investigations, disciplinary or grievance meetings, • Ensure Parental Leave and flexible working requests are dealt with, • Work closely with the People Services Administrator and Recruitment Manager to ensure new starters are onboarded successfully, • Actively contribute to the delivery of the Corporate Engagement Action strategy, • Conduct exit interview with any leavers, identify trends and feedback to the business to help facilitate increased retention., • Delivery of relevant HR training, • Generate monthly reports of all People Services data and KPIs, • Accurately maintain the People Services HRIS - Workday and ADP Skills & Experience • At least 5-10 years previous experience in a similar role providing generalist HR support, • Experience in a multi-site organisation such healthcare, retail or logistics would be advantageous, • HRIS experience with ADP and Workday preferred, • Personable, friendly demeanour to be able to build rapport with teammates quickly, • Exceptional organisational skills with demonstrable experience of managing multiple priorities effectively, • Confident communication skills across all mediums, phone, email, video call and face to face, • Analytical skills to understand data and use it to inform recommendations and decisions, • Proficiency in MS Excel and comfortable manipulated large data sets, • Creative, open to new ideas and a solution focused approach to problem solving, • Level 5 CIPD is strongly preferred, • Live, uphold and model DaVita’s core values of Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfilment and Fun Working Conditions • Office-based role., • Occasional travel may be required to support training sessions at other company locations. What can you expect when you join? • Competitive Salary, • 27 days annual leave plus 8 Bank holidays., • Company Pension Scheme., • Life cover equivalent to 3 times annual salary, • Employee discount shopping schemes on major brands and retailers, • Electric car scheme, • Cycle to work scheme, • Blue Light Scheme, • Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalised support programmes, • Attractive Employee Referral Rewards Scheme, • End of Year Voucher, • 24/7 Employee Assistance Program and access to a mental wellbeing, • An exciting, collaborative and driven multinational environment., • A "community first, company second" culture based on Core Values that really matter., • To live our mission: To be the Provider, Partner, and Employer of Choice., • Dedication: above all, to caring for our patients and teammates

Job Title: Receptionist – Head Office Location: Planet Education Network (PEN) – Head Office Salary: £28,000 per annum (pro-rata) Employment Type: Part Time - On-Site (Saturday – Sunday: 8:30am – 4:30pm and Monday – Tuesday: 5:00pm – 9:00pm) About Planet Education Network (PEN) Planet Education Network (PEN) is a dynamic and growing organisation dedicated to supporting the delivery of high-quality education. Our Head Office serves as the operational hub for internal teams, external stakeholders, and student-facing services. We are committed to maintaining a professional, welcoming environment that reflects our values of integrity, service, and excellence. Role Overview We are looking for a professional, organised, and approachable Receptionist to join our Head Office team. As the first point of contact for visitors, staff, and students, the Receptionist plays a key role in ensuring a smooth and efficient front-of-house operation. This position also involves light administrative duties, meeting room coordination, stock control, and general support to senior management. Key Responsibilities Reception & Visitor Management • Greet all visitors, students, and staff in a courteous and professional manner., • Manage incoming calls and emails, redirect queries as appropriate., • Maintain a clean, organised, and welcoming reception area., • Issue visitor passes and monitors access in line with security protocols. Student Direction & Access • Provide students with clear directions to their assigned university floor or department., • Offer general guidance on finding the correct office, classroom, or course-related area., • Ensure students sign in where required and have appropriate access. Meeting Room & Office Coordination • Manage bookings and setup of meeting rooms., • Ensure rooms are clean, well-equipped, and ready for use., • Assist with meeting logistics including refreshments and materials when needed. Support to Senior Management • Provide basic administrative support including document handling, scheduling assistance, and internal coordination., • Maintain professionalism and discretion when handling sensitive information. Stock & Supplies Management • Monitor stock levels of office supplies, stationery, and refreshments., • Keep accurate inventory records and manage replenishments efficiently. General Administrative Support • Perform routine administrative duties such as photocopying, scanning, filing, and data entry., • Support internal communications and assist with organising office events or staff meetings., • Coordinate courier services and incoming/outgoing mail. Health, Safety & Office Compliance • Ensure compliance with health and safety procedures in reception and shared spaces., • Report any facilities issues or safety concerns to the appropriate department., • Support emergency and evacuation protocols when necessary. Candidate Requirements Essential • Previous experience in a receptionist minimum 1 year, administrative, or customer-facing role., • Excellent verbal and written communication skills., • Strong interpersonal skills with a professional and friendly approach., • Highly organised with good time management and attention to detail., • Proficient in Microsoft Office (Word, Outlook, Excel)., • Ability to handle multiple tasks efficiently in a fast-paced office environment., • Professional appearance and attitude. Desirable • Experience in an educational or corporate setting., • Familiarity with basic front-desk systems and visitor protocols. What We Offer • A professional and supportive working environment., • A key role within a respected and growing organisation., • Opportunities for growth and development. Benefits • Annual leave (7.2 weeks), • Workplace pension scheme., • Company Sick Policy., • Statutory maternity/paternity pays., • Career development opportunities, • Training and self-development opportunities., • Gym membership discounts, • Retail discount schemes, • Cinema discounts, • Grocery discounts, • Cycle to work, • Investing and savings opportunities, • Financial wellbeing – personal debt advise., • Financial wellbeing education, • My Mind Pal (mental fitness)

Customer Service & Logistics Co-ordinator (UK Market) Chiswick (Hybrid) Things move quickly here and that’s exactly how you like to work! Orders coming in, deliveries to track, queries to resolve and customers relying on you to keep everything running smoothly. If you enjoy variety, solving problems on the go and being at the centre of the action, this is a role where you’ll thrive. The role You’ll be at the centre of the UK supply chain experience, keeping customers informed, systems accurate and service performance moving in the right direction. This is a customer service-first role with strong logistics exposure. You’ll be hands-on with: • Processing UK sales and sample orders, rebooking’s, and delivery queries, • Managing stock shortages: applying reason codes, digging into root cause and communicating clearly with customers, • Keeping on top of claims and returns: trackers, pending reports, stock loss reporting with key partners, • Weekly service performance reporting (month-to-date/year-to-date) used for KPI packs and leadership visibility, • Liaising with our 3PL partner and internal teams to resolve delivery issues quickly, • End-of-month checks to ensure data is accurate and reporting is rock solid You’ll work closely across the business, with Sales, Planning, Sites, IT, Finance, Quality, Marketing and our 3PL partners, helping to spot service issues early and keep communication crisp. Who you’ll be We’re looking for someone who is: • Proactive: you don’t wait to be asked, you spot it and sort it, • Inquisitive: you want to know why a shortage happened, not just that it did, • Detail-driven: you care about clean trackers, accurate codes, and reliable reporting, • Confident: especially when you need to challenge, escalate, or push for answers, • A team player: willing to chip in, cover colleagues, and keep things moving If you’ve worked in customer service, supply chain, logistics, or FMCG, you’ll feel at home, but we’re also open to transferable experience from other fast-paced environments if you’ve dealt with stock, customers, and deadlines. What you’ll bring • 1–2 years’ experience in customer service / supply chain (ideally FMCG, but not essential), • Strong communication, written and verbal, with confidence to challenge appropriately, • Comfortable with Excel (you don’t need to be a wizard, but pivots / v-lookups are a bonus), • A calm head, organised approach, and the ability to prioritise in a busy inbox world Why join us? Because you’ll learn how supply chain really works and you’ll do it in a supportive team where people genuinely help each other. You’ll gain exposure across customer service, logistics, planning, performance reporting, and continuous improvement, with clear routes to develop into areas like customer service supervision, inventory/stock roles, inventory control, or planning.

Warehouse Manager – Europe Operations Industry: Designer toys and collectible pieces Location: Canary Wharf, London Travel: Biweekly travel to Belgium required Job Type: Full-time, Permanent About POP MART POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross-border e-commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world. POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property themed park in the art toy industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of art toy expos and intellectual property themed exhibitions internationally. In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high-potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories. For more information, please visit _ and our LinkedIn Career page. What to Expect POP MART is a fast-paced company with a young and multicultural team where you can expect to: • Contribute to a rapidly growing European business at the intersection of retail, logistics, entertainment and creative culture, • Play a key role in shaping and optimising POP MART’s European distribution network during a period of significant expansion and transformation, • Work closely with teams across Logistics, Retail, Merchandising, E-commerce, Finance and IT to support business growth across multiple markets, • Gain exposure to strategic supply chain projects, warehouse optimisation initiatives and international logistics operations, • Develop your leadership skills while managing key external partners and supporting team development Benefits POP MART offers our employees: • Monthly appreciation gifts featuring our latest POP MART designs, • A structured bonus scheme linked to both company and individual performance, • 25 days of annual leave, in addition to bank holidays, • 4x life insurance, together with group medical and travel insurance, • A confidential Employee Assistance Programme, alongside access to a discount platform for selected online retailers, • Training and development programmes, together with regular team events that encourage learning, collaboration and celebration The Role and Candidate Reporting to the Head of Logistics, the Warehouse Manager – Europe Operations will be responsible for overseeing POP MART’s European warehousing operation, with primary responsibility for managing the company’s Regional Distribution Centre (RDC) in Belgium. This role will ensure the effective management of inbound inventory, warehousing, stock control, retail replenishment, e-commerce fulfilment and returns operations across Europe. The successful candidate will act as the key operational link between POP MART and its third-party logistics providers, driving service performance, inventory accuracy and operational efficiency. This is a highly visible role that will play a critical part in POP MART’s ongoing European logistics transformation, including the transition towards a centralised RDC model and the closure of local distribution centres across the region. The ideal candidate will be a proactive and hands-on logistics professional with strong warehouse operations expertise, proven 3PL management experience and the ability to manage multiple priorities across a complex international supply chain environment. The role also includes direct line management responsibility for a team member supporting European warehouse operations, providing leadership, coaching and development while ensuring operational excellence across the function. Responsibilities Warehouse Operations Management • Manage the day-to-day performance of POP MART’s European RDC in Belgium, ensuring efficient execution of inbound, storage, picking, packing, dispatch and returns activities, • Oversee inbound inventory flows from China into Europe, ensuring stock is received, processed and made available in line with business priorities, • Manage outbound operations supporting retail stores across Europe, including replenishment, new store openings, promotional activity and priority shipments, • Coordinate e-commerce fulfilment operations and ensure seamless service delivery through to final-mile distribution, • Monitor warehouse capacity, throughput and operational performance to support business growth and seasonal peaks, • Drive effective communication and issue resolution between internal teams and third-party logistics providers 3PL Management & Performance • Act as the primary operational contact for POP MART’s European warehouse partners, • Manage warehouse providers against agreed KPIs, SLAs and contractual commitments, • Lead regular operational review meetings and performance discussions with logistics providers, • Drive corrective action plans to address service issues, operational risks and performance gaps, • Monitor warehouse costs, service levels and operational charges to ensure alignment with budgets and expectations, • Build strong collaborative relationships while maintaining accountability for performance outcomes Inventory Control & Stock Accuracy • Oversee stock accuracy, inventory control processes, cycle counts and scheduled stocktakes, • Lead investigations into inventory discrepancies, stock variances and system-related issues, • Work closely with warehouse partners and internal stakeholders to improve inventory visibility and reporting accuracy, • Ensure robust inventory management processes are followed across inbound, storage, outbound and returns activities, • Drive continuous improvements in stock control, traceability and operational compliance Distribution Network Transformation • Support the transition towards a centralised European RDC model, • Coordinate operational activities associated with local distribution centre closures across Europe, • Work cross-functionally with Logistics, Merchandising, Finance, Tax, IT and warehouse partners to plan and execute stock transfers, • Ensure warehouse readiness, capacity planning and space utilisation support future inventory requirements, • Identify, manage and escalate risks associated with network transformation projects Cross-Functional Collaboration • Partner closely with Retail, E-commerce, Merchandising, Finance and Logistics teams to ensure stock availability and operational alignment, • Support business priorities by translating demand forecasts and operational requirements into warehouse execution plans, • Provide regular updates on warehouse performance, service levels, inventory health and operational risks, • Build strong relationships with internal stakeholders and external logistics partners across Europe Reporting & Continuous Improvement • Monitor and report on key warehouse performance indicators, including stock accuracy, inbound processing times, fulfilment performance, productivity and cost efficiency, • Analyse operational data to identify trends, opportunities and areas for improvement, • Lead initiatives focused on warehouse optimisation, process improvement and operational efficiency, • Support systems enhancements, warehouse layout improvements and capacity planning projects, • Contribute to the development of scalable logistics processes that support future business growth Required Qualifications • Minimum 8 years’ experience within warehouse, distribution, fulfilment or logistics operations, • Proven experience managing third-party logistics (3PL) warehouse providers, • Strong understanding of warehouse operations, including inbound, storage, outbound, inventory control, returns and fulfilment processes, • Experience supporting both retail distribution and e-commerce fulfilment operations, • Experience managing warehouse operations remotely and across multiple locations, • Strong analytical and problem-solving skills with the ability to investigate issues and implement corrective actions, • Excellent communication and stakeholder management skills, • Strong organisational skills with the ability to manage multiple priorities in a fast-paced environment, • Experience managing KPIs, SLAs and operational performance metrics, • Strong knowledge of warehouse management systems (WMS) and ERP processes Desirable but Not Essential • Experience within retail, consumer goods, fashion or omnichannel environments, • Experience supporting warehouse consolidations, RDC transitions or logistics network transformation projects, • Experience with NetSuite ERP, • Understanding of European distribution networks and cross-border logistics operations, • Knowledge of warehouse automation and process optimisation initiatives If you are excited to be part of POP MART’s journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.

📍 Oval, London (Office-Based) 💼 Full-time 💰 Negotiable Salary 📅 Start Date: ASAP In-office role – no hybrid or remote working We're looking for experienced Senior Event Coordinators to join our growing events team, supporting the development, launch, and scaling of live events across our international portfolio of event brands. This is a senior, hands-on role for someone with a strong understanding of music, nightlife, and live events, who can confidently take events from concept through to delivery and commercial performance. Working from our UK head office, you'll be responsible for managing and growing a portfolio of events within one or more international territories. Territory allocation will be determined based on experience, business requirements, and future growth opportunities. You'll work closely with our marketing, entertainment, creative, and operations teams to grow existing brands, launch new concepts, and scale successful events across multiple global markets. This role offers significant autonomy and ownership, making it ideal for someone who enjoys balancing commercial decision-making with hands-on event delivery. What You'll Be Doing • Developing commercially viable event concepts within assigned territories, • Building event projections, budgets, and performance forecasts, • Booking and negotiating with venues (strong technical knowledge essential), • Working with our entertainment team to source and book performers and talent, • Shaping event creatives and launch strategies alongside the marketing team, • Leading weekly sales reviews and tracking event performance on a 7-day basis, • Working closely with our internal marketing team to optimise campaign performance and ticket sales, • Advancing shows in detail with venues, suppliers, and key stakeholders, • Contracting venues, artists, suppliers, and event partners, • Booking staff and stakeholders required for event delivery, • Scaling successful brands into new cities, repeat dates, additional shows, and larger venues, • Identifying opportunities for new event concepts, partnerships, and market expansion, • Attending networking events and building strong industry relationships within assigned territories, • Working closely with internal departments to ensure consistent planning, communication, and delivery across all events, • Supporting the continued growth and development of our global event portfolio Working Pattern 🏢 Monday – Friday: Office based in Oval, London This is a fully office-based role. No hybrid or remote working. ⏰ Flexibility required around event schedules, launches, and international time zones where necessary. ✈️ Occasional international travel may be required for venue meetings, networking opportunities, and event delivery. About You • Proven experience delivering live events end-to-end, • Strong knowledge of music, nightlife, festivals, and live events, • Commercially minded, with confidence in forecasting, budgeting, and sales performance, • Comfortable owning projects and making strategic decisions, • Strong understanding of venue negotiations, event logistics, and stakeholder management, • Excellent communication skills across venues, talent, marketing teams, suppliers, and stakeholders, • Highly organised with strong attention to detail, • Comfortable managing multiple projects simultaneously within a fast-paced environment, • Proactive, solutions-focused, and confident working independently, • Experience scaling event brands, tours, or entertainment concepts is highly desirable About Us We’re a fast-growing international events company operating across the UK, Australia, New Zealand, Europe, South Africa, USA & Canada, delivering large-scale tours and branded event concepts globally. Our portfolio includes brands such as The Brunch Club, Bosh Bingo, Bed By 10, R&B Fest, Shrek Rave, Pink Pop Party, Cirque Du Rave, This Isn’t Disco, Ultimate Dizney, Summer Of Sounds, Let’s Get Anchored, Country Superstars Experience, Oktoberfest, Too Good To Be True Fest, K Pop Takeover, and many more. Supported by dedicated teams across events, marketing, creative, entertainment, customer service, finance, and operations, we continue to expand our global footprint and deliver large-scale experiences to audiences worldwide. This role offers real autonomy, ownership, and the opportunity to play a key role in shaping and scaling some of the world's most exciting live event brands across international markets. 👉 Apply now if you're ready to take ownership of events, drive growth, and help scale globally recognised event brands.

Job Title: Media Logistics Lead Job Ref: MLL-494 Closing Date: 03/07/2026 Summary Reporting to the Head of Workflow & Design, the Media Logistics Lead is responsible for the leadership, governance and continuous development of Volant Media's Media Logistics function. The role ensures all media assets supporting live and non-live news and programming content are acquired, managed, quality assured, archived and delivered efficiently, reliably and in accordance with operational, editorial and compliance requirements. Working closely with Editorial, Production, Workflow, Technology, Scheduling and Transmission teams, the Media Logistics Lead is accountable for maintaining robust media workflows, driving operational excellence and identifying opportunities for automation, innovation and continuous improvement. The role requires a forward-thinking approach to operational design, with a strong focus on modernisation, automation and emerging technologies. The successful candidate will be expected to act as an early adopter of new systems, technologies and ways of working, including AI-driven solutions that improve efficiency, content discoverability and operational effectiveness. The Media Logistics Lead is responsible for leading and developing the Media Logistics and Archive teams, ensuring the organisation maintains a resilient, scalable and future-focused approach to content operations across all platforms. Responsibilities • Lead and develop the Media Logistics and Archive teams, ensuring high standards of performance, collaboration and service delivery., • Manage resources, rotas and operational priorities to support live and non-live production requirements., • Oversee the ingest, quality assurance, archiving and delivery of media assets in support of operational requirements., • Maintain technical, operational and quality standards for content prepared for transmission or publication., • Establish and maintain standards, processes and best practices for content operations across the organisation., • Drive continuous improvement across media logistics operations, identifying opportunities to increase efficiency, resilience and service quality., • Champion workflow modernisation and the adoption of emerging technologies, including AI-enabled solutions where appropriate., • Manage media storage, metadata, indexing and archive standards to support effective content management and retrieval., • Provide technical leadership for ingest, archive and content management operations., • Work closely with Editorial, Production, Workflow, Technology, Scheduling and Transmission teams to deliver effective operational outcomes., • Maintain operational media records and documentation as required., • Produce operational reports, performance insights and recommendations for the Head of Workflow & Design., • Investigate workflow issues, identify root causes and implement corrective actions., • Ensure compliance with copyright, licensing and content management requirements., • Contribute to business projects, workflow development initiatives and cross-functional improvement programmes. Essential Requirements • Significant operational experience within broadcast, news or media environments, including responsibility for media management, ingest, archive or contribution services., • Comprehensive understanding of broadcast operations, media asset management and content delivery processes., • Strong knowledge of video file formats, codecs, wrappers and transmission standards., • Working knowledge of Adobe Premiere Pro and media preparation workflows., • Experience using media quality control and validation tools., • Ability to diagnose and resolve technical issues relating to ingest, archive and content delivery operations., • Strong organisational, planning and prioritisation skills, with the ability to perform effectively in a fast-paced operational environment., • Excellent communication, leadership and stakeholder management skills., • Demonstrable ability to deliver operational improvements through automation, technology adoption and process optimisation., • A proactive and forward-thinking approach to innovation, modernisation and continuous improvement. Desirable Requirements • Experience working within a live news environment., • Working knowledge of media asset management platforms such as Mimir or equivalent systems., • Exposure to automation, metadata enrichment and AI-assisted media management technologies., • Participation in workflow modernisation, operational transformation or technology change initiatives., • Understanding of cloud-based media workflows and storage environments., • Knowledge of Farsi or Dari. This job description outlines the principal responsibilities and requirements of the role. It is not intended to be an exhaustive list of duties and responsibilities, which may change in line with business needs and organisational priorities.

Location: Hybrid Working, two days London Liverpool Street office, three days remote Salary Range: £37k-£40k OTE About Prosperwell Prosperwell is redefining how sales and marketing works in the UK social care sector. We help the country’s leading care organisations grow sustainably so they can continue delivering exceptional care to families who need it most. As the UK’s leading specialist sales and marketing agency for care providers, and the first agency to sweep every major care marketing award in a single year, we have built our reputation through discipline, expertise, and a relentless focus on outcomes. We invest heavily in our people, our systems, and our standards. You will be supported to do your best work, challenged to grow, and trusted to lead with autonomy and accountability. Overview and Role Purpose The Business Development Representative is responsible for creating consistent, high-quality commercial conversations for Prosperwell by turning inbound interest and proactive outreach into qualified discovery calls. You will engage prospects through Prosperwell’s lead engagement offers, qualify intent and fit, and book discovery conversations into the diaries of the Head of Marketing Services or the Head of Sales and Customer Experience, depending on the opportunity. The role sits at the front of Prosperwell’s commercial process, ensuring the right prospects progress into meaningful conversations with the appropriate service leaders. Core Objectives • Generate qualified discovery calls, • Maintain a high lead to qualified discovery call percentage, • Maintain a high discovery-to-strategy meeting lead score, • Contribute to a predictable, repeatable pipeline model Key Responsibilities & Activities 1) Proactive Market Outreach • Identify and engage targeted care providers including activities like LinkedIn, email, phone outreach, and in-person events, • Develop and nurture relationships with strategic and referral partners who serve the same client base, identifying opportunities for introductions and collaborative lead generation, • Introduce prospects to relevant Prosperwell initiatives including workshops, lunch and learns sessions, round tables, live Speaking event and audits, • Position these offers clearly and professionally in a way that makes engagement easy, • Maintain consistent daily outreach activity 2) Lead Relationship Development • Respond to new inbound leads within agreed timeframes and personalise follow-up based on the nature of the lead’s profile, behaviour, and enquiry, • Identify and present relevant resources and/or lead engagement offers to qualified leads in a timely manner based on their engagement with our content, events, etc., to ensure we get qualified leads “moving” with our company 3) Qualification and Discovery Preparation • Conduct structured qualification calls to move a high percentage of qualified leads into the discovery stage. 4) Meeting Bookings and Follow-up • Book qualified discovery calls into the appropriate diary, • Confirm meetings to reduce no-show rates 5) Data Management • Track lead status, progression and outcomes in CRM, • Maintain clean, accurate deal pipeline data, • Clearly document context and notes of emails and conversations with leads to ensure Heads of Departments receive high-quality, • information prior to discovery calls, • Regular reviews of lead records to ensure a clean database 6) Professional Development and Self-Management • Tracking of key performance indicators (KPIs) and related metrics to bring about awareness of overall performance, identify opportunities, etc., • Regular reviews with management to review performance related to all the above and adjust responsibilities, activities, and/or targets Key Performance Indicators This role is measured on outcomes, not busyness. Primary KPIs: • Lead Engagement Offers Accepted, • Qualified Discovery Calls Sat, • Discovery Call to Strategy Meeting Conversion Rate Specific targets for the above KPIs will be set and reviewed separately and may evolve in line with business strategy, including changing KPIs where necessary. Supporting Metrics We will also help you in your effort to achieve KPIs by providing supporting metrics, which may include discovery call show rate, outreach volume, engagement rate, progression to strategy meetings, CRM accuracy, etc. Skills and Experience Required • Experience in business development, sales development or client engagement, • Confidence in proactive outreach and structured conversations, • Strong verbal and written communication skills, • High resilience and consistency, • Excellent conversationalist; Intuitive, inquisitive, diplomatic, high emotional intelligence, active listening, reflecting back, and confidence., • Comfort working with CRM systems, • Commercial awareness and sound judgement, • Growth mindset, • Care sector knowledge is beneficial but not essential. Logistics • Schedule: Full-time; Generally, "business hours" Monday through Friday, although work outside of these hours and days may be required to meet commitments., • Travel: Local and/or national travel will be required from time to time. Our Core Values • Striving for Excellence: We hold ourselves to exceptionally high standards and take pride in delivering work that genuinely moves the needle., • Humility and Collaboration: We value open, honest communication and believe the best outcomes come from learning together and challenging ideas constructively., • Positive and Energetic: We believe great work happens in an environment that is encouraging, supportive, and enjoyable., • Problem Solving: We take ownership, act decisively, and approach challenges with a solutions first mindset., • Efficient: We work systematically, build repeatable processes, and focus on doing the right work well rather than more work poorly.

Trade Account Manager Department: Trade Location: Hybrid/ Remote Reports to: Senior Account Manager Hours: Full-time, Monday to Friday, 9:00am – 5:30pm Role Overview We are looking for a proactive, commercially minded and highly organised Trade Account Manager to manage and develop our Trade department at Cult Furniture. This role is focused on managing and nurturing inbound Trade relationships across sectors including interior design, hospitality, property development, commercial spaces and architecture. The successful candidate will oversee the full Trade customer journey, from enquiry management and quotations through to order completion and aftercare, while managing and supporting a small Trade team. The role requires a strong balance of customer relationship management, operational organisation, team leadership and commercial awareness. This is a hands-on role that requires active involvement in the day-to-day running of the Trade department, including consistent management of the Trade inbox, responding to customer enquiries throughout the day and supporting inbound Trade call coverage during busy periods and annual leave cover. Alongside account management responsibilities, the role will involve handling quotations, pro-forma invoices, order management, aftercare support and escalated customer situations. The Trade Account Manager will also be responsible for producing and analysing weekly and monthly Trade reports, providing meaningful insights into sales performance, account activity, pipeline progression, customer trends and departmental KPIs to support commercial decision-making and continuous improvement. This position is suited to someone who thrives in a fast-paced environment, enjoys building long-term client relationships and is passionate about interiors and furniture. The role also requires flexibility to attend our London Head Office, London Showroom and Clacton Warehouse to maintain close collaboration with internal departments and stay connected with our product collections and customer experience. This would typically involve approximately one day per month at one of these locations. Key Responsibilities Trade Account Management • Build, manage and maintain strong relationships with new and existing Trade customers., • Act as the primary point of contact for key Trade accounts, ensuring exceptional levels of customer service throughout the order journey., • Manage the Trade inbox daily, ensuring customer enquiries are responded to promptly and professionally in line with company service expectations., • Handle a high volume of customer emails relating to quotations, stock enquiries, order updates, aftercare support and project coordination., • Provide inbound Trade call coverage during busy periods, team absences and annual leave cover., • Identify opportunities for upselling, cross-selling and repeat business within existing accounts., • Prepare quotations, pro-forma invoices and bespoke pricing proposals where required., • Monitor customer activity and proactively follow up with clients to maintain engagement and encourage repeat orders., • Maintain accurate customer records, project pipelines and sales activity within internal systems., • Work closely with warehouse, logistics and supplier teams to ensure smooth order fulfilment and issue resolution., • Handle complex customer queries, complaints and escalations professionally and efficiently., • Advise senior management on recurring product, supplier or service issues impacting Trade customers., • Support customers with product selection, stock availability and tailored recommendations for their projects., • Ensure all Trade communications are handled in line with company procedures, policies and service expectations. Team Leadership & Management • Manage, support and motivate a small Trade team to achieve departmental objectives and sales targets., • Delegate tasks effectively and oversee day-to-day Trade operations., • Conduct regular one-to-one meetings, performance reviews and coaching sessions., • Organise and deliver product and process training to improve team knowledge and performance., • Monitor customer communications to ensure a consistently high standard of service., • Foster a positive, collaborative and solutions-focused team environment. Reporting & Commercial Performance • Produce and distribute weekly and monthly Trade reports covering sales performance, revenue, account activity, quotations, conversions, customer acquisition, repeat business and pipeline performance., • Present Trade performance updates and insights to senior management., • Track team performance against agreed objectives and identify development opportunities. Operational & Process Responsibilities • Ensure Trade pricing, discounts and account information are accurate and aligned with company guidelines., • Monitor stock levels and work with internal departments to identify suitable alternatives for customers when required., • Support wider business projects relating to Trade growth, customer experience and operational improvements., • Maintain strong knowledge of Cult Furniture products, collections and industry trends., • Work collaboratively with the Marketing and Content teams on Trade communications, campaigns and promotional activity where required. Skills & Experience Required • Previous experience in a Trade Account Manager, B2B Account Management, Customer Relationship Management or Commercial Customer Service role., • Experience managing or mentoring a small team., • Strong commercial awareness with the ability to identify sales opportunities and grow customer accounts., • Experience producing and analysing weekly and monthly sales or account performance reports., • Excellent communication and relationship-building skills., • Highly organised with the ability to manage multiple projects and priorities simultaneously., • Ability to manage a busy shared inbox and prioritise customer communications effectively., • Strong analytical skills with confidence interpreting sales data and KPIs., • Strong problem-solving skills and ability to handle escalated customer situations professionally., • Confident using CRM and sales platforms such as Shopify and Microsoft Excel., • Interest in interiors, furniture or design industries preferred., • Ability to work independently and collaboratively within a fast-paced environment. Personal Attributes • Professional, approachable and customer-focused., • Highly organised with excellent attention to detail., • Commercially minded and results-driven., • Positive leader with the ability to motivate and develop others., • Proactive, adaptable and solutions-oriented., • Confident working with data and reporting., • Passionate about delivering exceptional customer experiences. What We Offer • Opportunity to join a growing and ambitious interiors brand., • Collaborative and supportive working environment., • Exposure to exciting commercial and interior design projects., • Career development opportunities within the business., • Staff discount on Cult Furniture products.

Job Title: Head of Retail, Customer & Commercial Partnerships Reporting to: Commercial Director Direct Reports: Area Manager & Customer Care team Contract type: Permanent, 40 hours per week Location: Head office in Bermondsey & Stores- min 1 day per week in store, at least one Saturday per month About the Fold: The Fold London is an award-winning British luxury womenswear brand built on a singular, powerful idea: that the women who run boardrooms, lead teams and shape the world deserve clothes as ambitious as they are. Founded with a clear mission to dress professional women with intention, we have built a loyal global community of customers who value craft, quality, and considered design over fast fashion. With a multi-channel presence - led by ecommerce and supported by our two London stores in Chelsea and the City – we've built a loyal and growing customer base across the UK, US and internationally. As we enter the next stage of growth, we are investing heavily in our international expansion, commercial capability, systems, customer insight and operational infrastructure. Role Overview: This is a broad, high-ownership senior role responsible for the commercial and experiential heart of our customer-facing business. You will lead our retail stores and customer care function — the most established and immediate priorities — while taking ownership of our fast-growing marketplace channel and helping to build the foundations for wholesale as a future growth lever. You will be confident operating with significant autonomy across retail, customer experience, digital partnerships and emerging commercial channels. Key Responsibilities: Retail Operations & Commercial Performance Retail is the most visible expression of our brand in person, and this role is its senior custodian. • Own the P&L for The Fold's two London stores — Chelsea and the City — with full accountability for revenue, conversion, ATV and profitability, • Lead and develop the Area Manager, working in close partnership to set performance goals, develop the wider team and uphold premium standards in store, • Be a visible presence in store: at least 1 day per week across both locations, including at least one Saturday per month at Chelsea, • Develop and execute clienteling, VIP engagement, styling appointment and local marketing initiatives, • Monitor store KPIs and implement fast, clear action plans to maximise performance, • Lead in-store events and customer acquisition initiatives, • Identify and deliver ad hoc retail opportunities — sample sales, pop-ups and brand activations — managing their end-to-end commercial and operational execution, • Explore and develop commercial partnerships — corporate, concierge, membership and lifestyle — that drive footfall, brand awareness and incremental revenue, • Support succession planning and development pathways for the retail team, building capability and retaining talent Customer Experience & Customer Care Customer Care is a strategic function — it drives retention, advocacy and lifetime value, and is a key differentiator in a premium market. For a brand built on quality and intention, the post-purchase experience is as important as the product. • Lead the Customer Care team, ensuring exceptional, on-brand service across all customer touchpoints — online, in store and post-purchase, • Act as the senior point of escalation for complex customer situations — managing complaints, relationship-sensitive cases and high-value customer interactions with care, commercial judgment and brand-appropriate authority, • Oversee team KPIs, identifying improvement opportunities and executing clear action plans to maximise results, • Lead the implementation of new Customer Care platform (across email, phone and other communication channels) to streamline systems, improve Customer insights and metrics, • Own customer satisfaction metrics including CSAT, NPS, Trustpilot ratings and customer retention, • Champion a customer-first culture across retail and digital channels, • Ensure all customer communications reflect our tone of voice and brand values with precision, • Use customer insight and feedback to identify commercial and service improvement opportunities, • Work in close partnership with the Operations and Logistics Manager to ensure the post-purchase customer journey — from despatch through to delivery and returns — meets premium standards; the relationship between Customer Care and Operations must be seamless, with shared accountability for the end-to-end fulfilment experience, • Bring a problem-solving mindset and genuine attention to detail to operational issues that affect customer experience — working proactively with the operations team and third-party warehouse to identify, escalate and resolve friction points before they become patterns, • Partner with internal teams — ecommerce, CRM, merchandising — to improve the end-to-end omnichannel customer journey Marketplace Channels & Digital Partnerships We've already launched on Nordstrom and Macy's in the US, with a significant roll-out across further platforms expected from Autumn 2026. This channel is live, growing, and a genuine commercial priority. • Own the commercial performance of our marketplace channels — driving sales, visibility and brand consistency across all active platforms, • Manage relationships with marketplace partners and operators, ensuring KPIs and commercial targets are met, • Work closely with digital, merchandising and marketing teams to optimise assortment, content, pricing and promotional activity, • Lead the onboarding and integration of new platforms as the Refined Networks partnership scales from Autumn 2026, • Monitor performance data across channels and identify opportunities for expansion into new platforms and territories, • Ensure The Fold's brand presentation and customer experience remain premium and consistent across all third-party digital environments Wholesale & Key Accounts — Building for the Future Wholesale is not yet live, but is a clear strategic priority for the next phase of growth. This role will play an active part in building it from the ground up — scoping the opportunity, establishing the framework, and ultimately owning its commercial performance. • Partner with the Commercial Director to define our wholesale strategy — channel priorities, target accounts, commercial framework and route to market, • Help identify and evaluate potential wholesale partners in domestic and international markets, • Build the operational and commercial foundations required to launch and scale a wholesale channel effectively, • In time, lead seasonal sell-in processes, trading reviews and commercial negotiations with wholesale accounts, • Represent The Fold at relevant industry events and trade shows as the wholesale strategy develops Commercial Leadership & Cross-functional Collaboration • Lead commercial forecasting, budgeting and trading reviews across all owned and partner channels, • Work closely with Buying, Merchandising, Marketing, CRM, Ecommerce and Finance to deliver integrated growth plans, • Act as a key external ambassador across retail partnerships, marketplace relationships and industry networks, • Support the Commercial Director in shaping and executing omnichannel growth strategy, • Identify emerging trends across retail, marketplace and wholesale channels and translate them into commercial opportunities About You Experience • Significant experience in retail operations, customer experience or commercial leadership within premium, contemporary or luxury fashion, • A proven track record of leading store teams and driving commercial performance through exceptional customer experiences, • Experience managing or growing marketplace, concession or digital partnership channels, • Exposure to wholesale or key account management — either owning it directly or supporting its development — is a strong advantage, • Demonstrated P&L ownership and the analytical capability to drive data-led decisions, • Experience leading, coaching and developing customer-facing teams Skills • A genuine love for retail and in-person customer engagement — you find energy in store, not just in the boardroom, • Commercially driven with a strong growth mindset and entrepreneurial approach to new channels, • Skilled relationship builder — with partners, customers and internal stakeholders alike, • Customer-centric to the core, with a passion for premium, personalised service — and the senior presence to handle escalations and sensitive relationships with confidence and grace, • A natural problem-solver with strong attention to detail — particularly across operational and fulfilment processes impacting customer experience, • Comfortable working cross-functionally with operational teams and third-party partners, with the tenacity to see issues through to resolution, • A strategic thinker who can also roll up their sleeves and deliver operationally, • A collaborative leader who thrives in a fast-paced, evolving environment Benefits & Perks: • 33 days holiday (includinf bank holidays) + option to buy more!, • Pension scheme, • Salary sacrifice options (pension & childcare), • Financial wellbeing platform, • £1,250 annual The Fold gift voucher, • Bike to work scheme to save on bikes & equipment, • Employee Assistance Programme (wellbeing support), • Eye care support, • Enhanced maternity pay, • Friends & family discount – 50% off full retail price, • Monthly social events, plus summer & Christmas parties, • Summer Fridays hours, • Fully stocked snack cupboards, fresh fruit, plus great coffee & tea, • Volunteering with our charity partner, Smart Works Diversity and Inclusion We promote a diverse and inclusive workplace which harnesses the benefits of the diversity of our team and strives to represent the communities in which we live and work. Our vision is to establish an environment that attracts individuals from a wide range of backgrounds and talents, empowering them to contribute their best and authentic selves. We welcome and encourage applications from those who share our commitment to fostering this inclusive and authentic work culture.

Wax London is a fast-growing Menswear brand with ecommerce, retail and wholesale channels. Born out of a desire to make great clothes with character and integrity, we draw inspiration from vintage and modern shapes and weave in texture, pattern and print to create more than just clothing but pieces full of personality. Due to upcoming maternity leave, we are looking for an Operations Assistant to join our dynamic team at our Camden head office. Reporting to the Operations Manager alongside another Operations Assistant, you will support the full logistics cycle of our omnichannel business. This is an excellent opportunity for someone who either has some experience and is looking to make the next step, or for a recent graduate who is looking to build their career in the field of supply chain and logistics. Application • Please submit your CV via email to careers@waxlondon.com with a brief cover letter in the email body., • Please note that due to high volumes of speculative applicants, LinkedIn applications are not monitored and only candidates who apply via email will be contacted. The Role • Full Time | 12 month FTC | Hybrid, • 35 hours per week | Hours 09:30 - 17:30, • Competitive salary commensurate with experience, • Perks including staff discount and summer hours, • 26 days annual leave + bank holidays (pro-rata where applicable) Key Responsibilities • Ownership of retail orders for Wax stores including raising within the ERP, tracking, management and communications., • Support the Ops team with all inbound and outbound stock movements from suppliers and to wholesale customers, including raising ASNs within ERPs and Monday.com., • Maintaining accurate freight costings in the ERP., • Communicating with three global warehouses regarding commitment and working closely with them on any/all inventory and logistics matters., • Liaising with suppliers regarding sample shipments and supporting the Marketing Team with PR orders., • Supporting the CS team with customer queries, returns and refunds where applicable., • Assisting the Operations Manager with any/all ad hoc administration duties. The Ideal Candidate • Experience within a supply chain, logistics, planning, customer service or administrative role., • Excellent written and verbal communication skills, with the ability to build positive relationships with both internal and external stakeholders., • Strong organisational skills with ability to manage multiple priorities in fast-paced environment., • High IT literacy with an intermediate level in Microsoft Office Suite., • High attention to detail and strong data accuracy., • A proactive approach to problem solving and continuous improvement and a willingness to learn and develop., • Previous exposure to freight, export documentation, ERP systems or supply chain processes would be advantageous but it is not essential.

This is an exciting opportunity for a bright, ambitious individual to play a central role in Phi's client-facing sales function at the very start of their career. Our senior sales team manages relationships with some of the most senior figures in capital markets - Managing Directors, Chief Technology Officers, Chief Operating Officers and their teams at the world's leading investment banks and hedge funds. The people they contact daily include Executive Assistants, Personal Assistants and chiefs of staff at institutions where standards of professionalism are exceptionally high. This role sits at the heart of that activity. As Sales Administrator, you will be the operational backbone of the sales team - ensuring that client meetings are coordinated impeccably, that the CRM reflects the reality of the pipeline, and that every interaction with a client or prospect is well-prepared and well-executed. You will work closely with the Head of Sales and a team of experienced sales professionals who will invest in your development and give you genuine exposure to the business from day one. This is not a passive administrative role. The right candidate will be proactive, sharp and genuinely interested in building a career in a high-performance, client-centric environment. If you are organised, personable and motivated to learn, there is significant scope to grow within the firm. Key Responsibilities Client Meeting Coordination • Coordinate and schedule client meetings on behalf of the senior sales team, liaising directly with Executive Assistants, Personal Assistants and senior contacts at Tier-1 investment banks, hedge funds and asset managers., • Manage complex, multi-party diary scheduling across different time zones, ensuring the sales team's calendar reflects live priorities and that no meeting falls through the gaps., • Prepare concise briefing notes and logistics packs ahead of client meetings - covering attendee backgrounds, agenda items and any relevant account context., • Send and manage meeting confirmations, reminders and follow-up communications with professionalism and care; every touchpoint with a client contact should reflect Phi's standards., • Book meeting rooms, arrange video conferencing and manage all practical logistics so that client meetings run without friction., • Coordinate post-meeting follow-ups as directed by the sales team, tracking actions and ensuring timely responses. CRM & Pipeline Data • Maintain accurate, up-to-date records of contacts, accounts, meeting activity and pipeline data within Salesforce CRM., • Log all client interactions promptly and consistently, ensuring the sales team has a clean, reliable view of each relationship and opportunity., • Support the Head of Sales with regular pipeline reporting - extracting data, formatting summaries and flagging gaps or anomalies., • Assist with coding and data hygiene processes within Salesforce, helping to enforce governance standards across the team., • Onboard new contacts and accounts into the CRM as the team's network grows, maintaining data integrity throughout. Travel Booking & Logistics • Book travel and accommodation for the sales team ahead of client visits, roadshows and industry events, working within agreed budgets and travel policies., • Manage last-minute changes or cancellations efficiently, keeping the team informed and minimising disruption. Ad Hoc Sales Support • Provide responsive, flexible support to the senior sales team on ad hoc requests - whether that is formatting a pitch document, researching a prospect, preparing a briefing or simply making sure the team is organised and ready for the day ahead., • Step in wherever needed to keep the sales function running smoothly, showing initiative and a willingness to take on whatever the team requires., • Supporting the Internal recruitment function, arranging interviews Skills & Qualifications • A degree or equivalent qualification, or currently completing one; no specific discipline required - we care about capability and attitude., • Outstanding written and verbal communication skills - you will be corresponding with some of the most senior professionals in financial services, and the quality of every message matters., • Exceptional organisational ability and attention to detail; the kind of person who builds systems, keeps records clean and follows through without being chased., • A naturally proactive approach - you anticipate what is needed rather than waiting to be told., • Comfortable working at pace and managing multiple competing requests from a busy, senior team., • Proficiency in Microsoft Outlook, Word and Excel; any experience with Salesforce or similar CRM is a genuine advantage., • A warm, professional and confident manner with people at all levels - from a graduate contact to a Managing Director's PA., • Discretion and good judgement; you will be handling sensitive commercial information and communicating on behalf of senior stakeholders., • Genuine curiosity about capital markets, financial services or professional services - you do not need to be an expert, but intellectual engagement with the environment you are working in will set you apart. Why Join Phi? Most people at the start of their career spend years before they get meaningful exposure to senior stakeholders. In this role, you will be corresponding with Managing Directors' offices and senior EAs at Tier-1 banks from week one. Phi is a firm that backs people who show initiative. We invest in careers, promote from within, and value individuals who bring energy and intelligence to what they do. If you are looking for a role that will stretch you, reward you and give you a genuine window into how the world of elite capital markets consulting operates, we would very much like to hear from you. Benefits • Salary £25-35,000k per annum based on experience, • Private Health Insurance, • Pension, • Gym contribution up to £50 pcm, • Mobile phone contribution up to £35 pcm, • 21 days holiday plus BH

Mode Search is supporting a luxury brand in the search for a Merchandising Manager to lead inventory strategy, stock optimisation, and product performance across retail, wholesale and event channels. This role will sit at the centre of commercial operations, ensuring product availability is aligned with business demand while driving efficiencies through data-led merchandising and cross-functional collaboration. The position is based in London with a full-time office-based set up, working Monday to Friday. The role sits within the wider Production function and reports directly to the Head of Production, partnering closely with Sales, Wholesale, Marketing, Logistics and Finance teams. The Role • Take ownership of stock management and movement across all collection inventory within retail locations, wholesale partners, events and internal holdings., • Maintain full visibility of stock positioning across the business, ensuring accurate tracking, reporting and inventory records., • Monitor inventory levels and proactively identify stock shortages, excess holdings and reallocation requirements., • Partner with Logistics teams to coordinate transfers, recalls, returns and stock movements to support commercial needs., • Support stock reconciliations and maintain accuracy across internal systems and reporting tools., • Produce regular stock reviews and reporting to provide visibility across product locations and availability., • Analyse sales performance, product categories and collection trends to identify best sellers, slower performing lines and opportunities for growth., • Review stock efficiency and recommend actions to improve product availability while reducing excess inventory., • Work closely with Retail and Wholesale teams to understand demand, upcoming launches, client requirements and commercial priorities., • Support event activity, appointments and presentations through strategic product allocation and movement planning., • Ensure key products are available for priority clients, events and commercial opportunities., • Prepare and deliver reporting around stock positioning, performance analysis and movement activity for senior stakeholders., • Monitor product performance across multiple channels to support wider business planning and decision making., • Identify underperforming inventory and support actions relating to movement strategies, consolidation, archival planning or future product direction., • Act as the central point of coordination between Production, Sales, Wholesale, Logistics and Finance teams regarding existing stock management., • Contribute to process improvements across merchandising operations, reporting structures and inventory controls., • Support wider team initiatives, strategic projects and ad hoc business requirements. Requirements • Minimum five years’ experience within merchandising, inventory management, stock planning or retail operations, ideally in luxury or high-value product environments., • Strong commercial understanding of stock performance, inventory optimisation and product lifecycle management., • Advanced analytical capability with confidence working across sales reporting, forecasting and inventory data., • Highly organised with strong attention to detail and the ability to manage multiple priorities simultaneously., • Excellent stakeholder management and communication skills with experience collaborating across multiple departments., • Strong Excel capability alongside experience using inventory systems, ERP platforms and reporting tools., • Previous exposure to luxury jewellery, watches, fashion or other premium product sectors would be advantageous., • Understanding of wholesale operations, retail merchandising and stock planning methodologies., • Experience supporting event inventory allocation and client-focused product management., • Commercially minded with strong problem-solving ability and confidence making decisions in a fast-paced environment., • Experience contributing to operational improvements, process development and reporting enhancements.

Position: Sales Coordinator, Baxter Made in Italy Location: 232-236 Brompton Road, London, SW3 2BB Industry: Luxury Furniture Start Date: June 2026 Reports To: Store Manager, International Sales Manager Schedule: Full Time (5 days per week, including Saturdays) Baxter Gallery London – Made in Italy About Baxter Baxter is a leading Italian luxury furniture brand, internationally recognised for its exceptional craftsmanship, innovation, and timeless design. Our London flagship showroom serves architects, interior designers, developers, and private clients seeking the highest standards of luxury interiors. We are seeking an experienced and highly organised Sales Coordinator to oversee the administrative, financial, and operational functions of our London showroom. This role requires a commercially minded professional capable of managing sales administration, invoicing, reporting, customer order management, and operational processes while supporting the showroom's continued growth and success. The Role As a key member of the showroom team, you will be responsible for ensuring the smooth execution of all sales administration and operational activities. You will act as the central point of coordination between clients, sales consultants, suppliers, logistics providers and the Baxter head office in Italy. The successful candidate will combine strong organisational skills with financial administration expertise and a proactive approach to problem-solving. Key Responsibilities Sales Operations • Oversee the complete order management process from quotation through delivery and final invoicing., • Ensure all customer orders are processed accurately and efficiently., • Monitor project timelines and coordinate with suppliers, logistics providers, and warehouse teams., • Support the sales team with quotations, pricing documentation, and customer account management., • Maintain accurate CRM and sales records., • Financial & Accounting Administration, • Manage all sales invoicing, credit notes, payment tracking, and customer account administration., • Monitor outstanding balances and coordinate payment collection activities., • Assist with monthly financial reporting and reconciliation processes., • Liaise with external accountants and internal finance teams as required., • Ensure accuracy of financial records and compliance with company procedures., • Produce sales and performance reports for management review. Operational Management • Develop and improve administrative procedures and operational workflows., • Maintain inventory records and oversee stock administration., • Coordinate showroom maintenance, supplier relationships and operational requirements., • Ensure documentation and records are maintained to the highest standard., • Support management with budgeting, forecasting, and operational planning activities., • Team & Stakeholder Coordination, • Act as a key liaison between the London showroom and Baxter IT headquarters., • Support and guide administrative processes across the showroom team., • Build strong relationships with clients, designers, contractors and suppliers., • Ensure a seamless customer experience throughout the sales and delivery journey. Candidate Profile • Minimum 5 years' experience in operations, sales administration, finance administration, or commercial support management., • Strong experience with invoicing, reconciliations, accounts administration, and reporting., • Excellent understanding of sales operations and order management processes., • Advanced proficiency in Microsoft Excel and Microsoft Office., • Experience with CRM, ERP, accounting, and inventory management systems., • Strong analytical and problem-solving skills., • Exceptional attention to detail and organisational ability., • Experience within luxury furniture, interior design, architecture, or premium retail sectors is highly desirable., • Fluent English required; Italian or additional languages would be advantageous., • Bachelor's degree in Business, Finance, Operations, or a related field preferred. What We Offer • Opportunity to join one of most prestigious luxury furniture brands., • Exposure to high-profile residential and commercial interior design projects., • Professional development and career progression opportunities., • Competitive salary and benefits package commensurate with experience.

Merchandising Supervisor (CEST) Industry: Designer toys and collectible pieces Location: Canary Wharf, London Job Type: Full-time, Permanent About POP MART POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross-border e-commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world. POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property-themed park in the art toy industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of art toy expos and intellectual property-themed exhibitions internationally. In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high-potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories. For more information, please visit _ and our LinkedIn Career page. What to Expect POP MART is a fast-paced company with a young and multicultural team where you can expect to: • Contribute to a fast-growing European business that combines retail, art, and creative storytelling, • Work with passionate teams across different countries, all connected by a shared love for designer toys and unique customer experiences, • Grow your skills through hands-on projects, collaborative learning, and opportunities to explore new ideas Benefits POP MART offers our employees: • Monthly appreciation gifts featuring our latest POP MART designs, • A structured bonus scheme linked to both company and individual performance, • 25 days of annual leave, in addition to bank holidays, • 4x life insurance, together with group medical and travel insurance, • A confidential Employee Assistance Programme, alongside access to a discount platform for selected online retailers, • Training and development programmes, together with regular team events that encourage learning, collaboration, and celebration The Role and Candidate We are seeking a Merchandising Supervisor (CEST) to play a pivotal role in representing country-level product and assortment requirements across Central Europe. Reporting to the Head of Country Cluster Merchandising, this role combines hands-on merchandise planning with regional coordination responsibilities and is ideally suited to an experienced merchandise planner looking to take the next step into a leadership position. You will be responsible for planning and forecasting activities for the Netherlands market while supporting merchandising operations across the wider Central European region. This includes managing inventory, replenishment, product ranging, stock allocation, and last-mile delivery performance to ensure stores are stocked effectively and operational targets are achieved. The successful candidate will thrive in a fast-paced retail environment, enjoy working with data, and have the ability to collaborate cross-functionally with retail, logistics, visual merchandising, and regional stakeholders. You will also lead and support a small merchandising team, helping to drive operational excellence and continuous improvement across the region. Initially, the role will focus on the Germany and Netherlands markets, with responsibilities expanding into additional Central European countries as POP MART continues its growth across Europe. Responsibilities Merchandise Planning & Inventory Management • Develop and maintain SKU-level rolling demand forecasts to support replenishment planning and maximise sales opportunities, • Define and allocate product assortments from regional and local distribution centres to stores based on sales performance and business requirements, • Monitor stock levels, sell-through rates, and inventory health to optimise product availability and minimise stock risks, • Manage replenishment planning to ensure stores maintain appropriate stock coverage Retail Operations & Distribution • Oversee merchandise transfers and daily stock movements between warehouses and retail locations, • Coordinate last-mile delivery activities to ensure timely product availability in stores, • Support local product launches and ensure inventory readiness in line with launch plans, • Participate in quarterly and annual stock counts, supporting effective inventory control processes Systems & Data Management • Maintain accurate inventory, ordering, and planning data within internal systems, • Manage merchandise orders and stock transfers through internal inventory management platforms, • Produce regular reports, analysis, and performance summaries to support commercial decision-making, • Analyse sales, stock, and operational data to identify opportunities for optimisation and process improvement Cross-Functional Collaboration • Work closely with retail operations, logistics, visual merchandising, finance, and regional head office teams to ensure alignment and stock accuracy, • Collaborate with internal stakeholders to support product launches, promotions, and business initiatives, • Resolve operational issues and stock-related challenges efficiently, particularly those impacting store performance and customer experience, • Support continuous improvement initiatives across merchandising, supply chain, and retail operations Required Qualifications • Bachelor's degree in Business Management, Supply Chain, Retail Management, Merchandising, or a related discipline, • Minimum 3–5 years of experience in merchandising, inventory planning, demand planning, retail operations, or a related field, • Strong commercial awareness with the ability to balance sales opportunities, stock availability, and operational requirements, • Advanced proficiency in Microsoft Office, particularly Excel and PowerPoint, • Strong analytical skills with the ability to interpret data and translate insights into actionable recommendations, • Excellent organisational skills with the ability to manage multiple priorities and deadlines simultaneously, • Strong stakeholder management and cross-functional collaboration skills, • Demonstrated ownership, accountability, and a proactive approach to problem-solving Desirable but Not Essential • Experience within the toy, collectibles, lifestyle, or wider retail sector, • Familiarity with Central European retail operations and logistics networks, • Experience using ERP, inventory management, or order management systems such as NetSuite, • Previous experience mentoring, coaching, or supervising team members, • Understanding of demand forecasting, replenishment planning, and inventory optimisation methodologies, • Additional European language skills alongside English would be considered an advantage Apply If you are excited to be part of POP MART’s journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.

Location: Shoreditch, London Working Structure: Office Based (Thursday we work from home) Reports to: Head of Pharmaceutical Operations Salary: Up to £50K, plus annual bonus Who are we? Since medical cannabis was legalised in the UK in 2018, Cantourage UK has been building the infrastructure that makes this industry work - safely, compliantly and at scale. We operate across two deeply interconnected worlds: • A regulated tele-health clinic, delivering high-quality patient care, • A licensed pharmaceutical supply operation, powering the wider ecosystem Together, they form a complex, high-trust system where clinical integrity, operational excellence and smart technology must work in lockstep. With a strong foundation in place and serious scale-up ambitions ahead, we're now building the operational backbone to match. The Supply Chain Manager sits at the heart of that build. What's the purpose of the role? We've built a supply chain that works. Now we need to make it exceptional. As our Supply Chain Manager, you'll take full ownership of the end-to-end supply chain function within our Pharmaceutical Operations Unit — evolving our processes, systems and rhythms to carry us confidently through our next phase of scale. You'll be the architect of how we plan, procure and deliver. Reporting to the Head of Pharmaceutical Operations, you'll work closely with Finance on our S&OP process, create clean operational boundaries, and lead a high-performing remote procurement team. This is not a maintenance role. It's a builder role. In short: if you're energised by creating structure where there isn't any, solving genuinely novel supply chain puzzles, and leaving a clear fingerprint on a business in serious pursuit of market impact — this role is for you. What impact will you have? S&OP Ownership & Planning Excellence • Play a leading role in strengthening and evolving the S&OP process — working closely with Finance to maintain a reliable planning rhythm across procurement, operations and commercial, • Ensure demand signals are consistently aligned to supply-side realities — stock positions, procurement lead times and sourcing constraints — so the business is always planning from an accurate foundation, • Continuously refine the process as we scale, ensuring it keeps pace with growing complexity and commercial ambition Supply Chain Ownership & Operational Clarity • Create clean, documented ownership of the supply chain function — separating responsibilities from the Orders team to reduce operational risk, improve efficiency and build long-term capability, • Perform a comprehensive gap analysis of existing supply routes, covering documentation, performance metrics and process mechanisms, to drive subsequent improvements, • Build out clear KPIs, reporting cadences and senior-level visibility across the supply chain Regulated Import Pathway Management • Own and manage regulated import pathways, ensuring end-to-end compliance across documentation, licensing and supply chain execution, • Work closely with the MHRA and Home Office as a key operational contact, managing ongoing regulatory obligations and maintaining strong, trusted relationships, • Collaborate with international supply partners to ensure cross-border flows remain compliant, resilient and commercially viable, • Play an active role in scoping and launching new import routes — assessing regulatory feasibility, coordinating with partners and internal stakeholders, and seeing them through to operational readiness Automation & Systems Innovation • Identify and implement automation opportunities to increase productivity, reduce manual effort and accelerate decision-making across supply chain workflows, • Evaluate best-in-class tools and platforms — always asking: what would genuinely empower this team and this business to make smarter, faster decisions?, • Embed technology-first thinking into how the supply chain function is built and operated People Leadership • Lead, develop and structure a remote procurement team, setting clear expectations, robust ways of working and a culture of accountability, • Build a function where ownership and quality standards sit with the team, not just the manager What will you bring to the table? • Proven track record managing complex, regulated supply chains — ideally in controlled drugs or pharmaceutical-grade environments (with equivalent experience from aviation, high-compliance manufacturing or forensic/laboratory logistics equally considered), • GDP and/or GMP familiarity strongly preferred; equivalent regulated-environment depth will be considered, • Demonstrable experience managing regulated import pathways — including cross-border supply routing, MHRA and/or Home Office engagement, and working with international supply partners, • S&OP involvement at a meaningful level — you've shaped and improved established processes, and know what good looks like, • Cross-functional stakeholder management — across Quality, Finance, Pharmaceutical Operations and commercial teams, • Workflow automation experience — you know how to use technology to drive productivity and build scalable, low-friction processes, • People management experience — you've led remote teams with clarity, accountability and genuine investment in their development, • A startup-to-scaleup mindset — comfortable with ambiguity, happy to roll your sleeves up, and far more energised by building than by maintaining If you have the following, it'll be a huge bonus • Direct experience with controlled drugs supply chains — Schedule 1/2, unlicensed specials or CBPM is a serious differentiator, • CIPS qualification (Chartered Institute of Procurement & Supply), • Experience evaluating and deploying supply chain management systems or data platforms to support executive decision-making, • Background in industries where supply chain failure carries genuine consequence — aviation, defence logistics or complex clinical trial supply chains Who wouldn't thrive in this role? • Someone who needs a fully built machine to operate — we're evolving ours, and you'll be a key part of that, • Those who prefer to work in isolation — this role is deeply cross-functional and demands strong, consistent stakeholder engagement, • Anyone who finds pace uncomfortable — we move fast, and execution has to keep up, • Those who see process documentation as someone else's job — here, it's a core part of yours, • Someone whose answer to complexity is to wait for direction — we need instinct, initiative and ownership from day one What do we offer? 📅 36 day annual leave (includes your birthday + all UK public holidays) 💰 Performance based annual bonus 🩺 Comprehensive private medical insurance 🤸 ClassPass membership (gyms, fitness classes, yoga, massages & more) 🚴 Cycle-to-work scheme

Head of Fleet | London I'm supporting a search for a Head of Fleet to join a business operating a large vehicle fleet across the UK. This role will suit someone who enjoys improving fleet performance, maximising utilisation, reducing downtime, managing supplier relationships and driving operational excellence. We're interested in speaking with individuals from backgrounds such as: • Fleet Management, • Vehicle Rental, • Leasing, • Mobility, • Logistics, • Automotive Operations The successful individual will be responsible for fleet performance, maintenance operations, supplier management, operational reporting and leading a high-performing team. If this sounds of interest, or you know someone who could be a fit, please get in touch for a confidential conversation.

At Bill's, our mission is simple Everyone Leaves Happy. Behind the scenes a reliable, efficient, and sustainable supply chain ensure we are ready to deliver for our guests, we are now looking for an experienced Supply Chain Manager to join our Support Office team based in London. This is a high-impact role where you'll take ownership of our end-to-end supply chain, ensuring our restaurants receive the right products, at the right time, every time. You'll play a key role in balancing quality, cost, service, and sustainability while supporting the continued growth of the business. If you're a commercially minded supply chain professional who enjoys building strong supplier partnerships, solving operational challenges, and driving continuous improvement, we'd love to hear from you. What You'll Be Doing Leading and optimise Bill's end-to-end supply chain performance, working with the Head of Purchasing and Supply Chain. Deliver against quality, service, cost, and sustainability objectives. Identify opportunities to improve efficiency, resilience, and consistency across the business. Supplier & Distribution Management Develop strong relationships with suppliers and distribution partners. Monitor supplier performance and ensure KPI compliance. Manage supplier delivery schedules and communicate operational changes effectively. Source and onboard new suppliers to support innovation and business continuity. Product Availability & Operational Excellence Manage forecasting, demand planning, and supply requirements across food and beverage categories. Ensure consistent product availability across all restaurants. Resolve supply chain issues quickly and proactively. Develop contingency plans to minimise operational disruption. Commercial Performance Drive cost efficiencies while protecting quality and guest experience. Monitor key cost drivers including food, logistics, and supplier pricing. Partner with Finance on budgeting, forecasting, and cost reporting. Cross-Functional Collaboration Work closely with Food & Beverage Development to support menu launches and product changes. Collaborate across departments with Operations, Marketing, Finance, and Property teams on key business initiatives. Sustainability & Responsibility Champion responsible sourcing and waste reduction initiatives. Support ethical procurement and regulatory compliance. Help shape long-term, sustainable supply decisions. What We're Looking For Proven experience in Supply Chain Management, Procurement, or Logistics within Hospitality, Food Service, retail, or FMCG. Strong forecasting, inventory management, and demand planning expertise. Experience managing supplier relationships and negotiating commercial agreements. Excellent analytical and problem-solving skills. Strong stakeholder management and communication abilities. Bill's Support Office Benefits Access to Salary Early through Stream Discounts for both Supermarket and Industry Long Service Awards Enhanced Holiday from Day One - 33 Days Yearly Bonus Meaningful and Demonstrable Progression Social Events throughout the Year to connect with Peers Charity Day Off- Our Charity Partners will provide Events throughout the Year you can take part in

Senior Pre-Construction Planner Location: London Salary: £120k + Bonus + Benefits Package A leading UK construction and development business is seeking an experienced Senior Tender Planner to join its expanding Pre-Construction team. With an annual turnover exceeding £1 billion and a strong secured pipeline of work across multiple sectors, this organisation is delivering some of the UK's most complex and high-profile projects, ranging from major data centres and commercial developments to residential schemes, film studios and specialist facilities, with individual project values reaching £300 million. This is an excellent opportunity for an ambitious planner looking to play a key role in winning landmark projects and influencing delivery strategy from the earliest stages. The Role: Reporting into the Head of Planning and working closely with Bid, Estimating, Design and Operational teams, you will lead the planning function throughout the tender and pre-construction process. You will be responsible for developing robust tender programmes, construction methodologies, logistics strategies and phasing solutions that support competitive, deliverable and winning submissions. The role will involve engagement with clients, consultants, supply chain partners and senior operational stakeholders across a diverse portfolio of projects. Key Responsibilities: • Lead the preparation of tender and pre-construction programmes for major projects., • Develop construction methodologies, sequencing strategies and logistics plans., • Review tender documentation and identify programme risks, opportunities and constraints., • Work closely with estimating teams to align programme assumptions with pricing strategies., • Support bid presentations and client interviews., • Produce phasing plans, resource strategies and key milestone schedules., • Challenge design and construction approaches to identify efficiencies and programme improvements., • Support two-stage and negotiated procurement processes., • Collaborate with delivery teams to ensure a seamless transition from pre-construction into live project execution., • Provide programme input on projects across sectors including data centres, commercial offices, residential developments, film studios and mixed-use schemes. About You: • Proven experience as a Tender Planner, Senior Planner or Pre-Construction Planner within a main contracting environment., • Strong understanding of UK construction methodologies and procurement routes., • Experience working on projects valued between £50m and £300m+., • Exposure to sectors such as data centres, commercial, residential, industrial, life sciences, film studios or mixed-use developments would be advantageous., • Advanced proficiency in Primavera P6., • Excellent communication and stakeholder management skills., • Ability to work collaboratively with operational, commercial and design teams., • Strategic mindset with strong attention to detail and a focus on programme certainty. What's on Offer? • Opportunity to work on some of the UK's most significant construction projects., • Strong pipeline of secured and upcoming work across multiple sectors., • Career progression within a financially robust and growing business., • Collaborative and high-performing pre-construction environment., • Competitive salary, annual bonus and attractive benefits package. If you're looking to join a market-leading contractor where planning plays a central role in winning and shaping major projects, I'd be keen to hear from you. Please Apply or Email me on Fcainelli@frlondon.co.uk