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Project Director – Construction (Major Commercial Development) Central London (Head Office & Site-Based)£110,000 – £130,000 + Package (Car Allowance, Bonus, Family Bupa + More) An exciting opportunity has arisen for an experienced Project Director to join a leading construction business, working on a landmark mixed-use commercial development in Central London. This role will initially be based in a Central London head office during the pre-construction and tender phase, before transitioning to site once the project moves into delivery. You will act as the No.2 on site, playing a pivotal role in driving the project from tender through to successful completion. The Role As Project Director, you will take ownership of key elements of this major scheme, ensuring successful planning, coordination, and delivery throughout the full project lifecycle. Key responsibilities will include: • Leading logistics planning and site management in line with programme and operational requirements, • Overseeing the development and delivery of the master programme and key project milestones, • Establishing and driving performance measures to meet project objectives, • Monitoring progress against design and programme, ensuring quality and compliance, • Implementing a robust communication strategy, including regular reporting on progress, risks, and opportunities, • Working closely with the Commercial Manager to manage risk and opportunity strategies and ensure project is delivered within targeted contractual obligations, • A proven leader with a strong track record on major commercial schemes:, • Experience operating at Project Director / Construction Director / Project Lead level, • Demonstrable success delivering large-scale mixed-use or commercial developments (£200m+) from tender through to completion, • Extensive experience within the construction industry, ideally with Tier 1 or leading contractors, • Strong knowledge of project delivery, planning, and commercial oversight, • A confident and visible leader, capable of managing large, high-performing teams, • Excellent communication and stakeholder management skills, • Competitive salary of £110k – £130k basic salary, • Attractive benefits package including bonus, car allowance, and family private healthcare (Bupa), • Opportunity to work on a flagship Central London development, • A key leadership role with real influence over project success, • Opportunity to work on a project from inception

Early in 2021 I was approached by the joint MD of this highly successful and rapidly growing consultancy. My contact’s previous roles have included Director and London Head of Building Consulting for AECOM and Director and Head of Design and Contract Administration for Savills. To say things at this consultancy have developed rapidly over the nine years my contact has been there would be putting it mildly. They have always been a stable and profitable company throughout their twenty years existence, however their expertise in the warehouse, logistics and retail sectors for tech-lead, market leading clients has positioned them as one of the key multi-disciplined building consultancies in these and other sectors. Success with key clients like Amazon, GLP, DHL, John Lewis, Argus, BMW/Mini/Rolls Royce and Jaguar/Land Rover, has not only meant rapid growth across the UK, but also across Europe with offices now in Berlin, Frankfurt, Madrid, Paris, Milan and Rotterdam. Whilst industrial/warehouse/logistics remains core to their business, other key sectors now include significant residential, office, mixed use, data centres and private residential projects for ultra-high-net-worth individuals. They are currently seen as the ‘disrupters’ within the data centre sector. Their success with such blue-chip clients is no fluke. It is entirely down to their attention to every detail and a very simple and clearly identifiable strategy with regards to the type of person they invite to work with them. The also look after their staff incredibly well with a very competitive package including a bonus scheme up to 20%. Also not one team member of this company were furloughed throughout Covid. They have offices across the UK including London and Surrey and work on a hybrid/flexible basis. You would also have the opportunity to work on some of their EU projects, should that interest you. Benefits include a discretionary bonus of up to 20% (pro rata for first year of employment), plus 27 days holiday plus bank holiday, 5% employer & employee contributory pension scheme, Life Assurance at 4 x basic salary, car allowance (amount to be agreed) and medical insurance upon completion of probation period (which is 6 months). General Role Overview: Working with a wide range of clients and supporting them in the management of their property portfolios and transactions/disposals. Operating as part of team supporting senior team members advising on instructions across the UK and providing professional services to clients. The sectors in which the team operates include commercial, retail, hotels, leisure and logistics/industrial. Key responsibilities: • Providing advice on instructions including technical risks associated with clients’ acquisitions and the disposal and refinancing of standing assets., • Coordinating projects using various forms of contract to refurbish, reconfigure or remediate buildings., • Participate in the provision of professional services including dilapidations, Party Wall advice, lease event advice and advice on building defects., • Preparation of technical due diligence reports., • Preparation of building pathology surveys., • Monitoring construction work and the performance of project design teams., • Preparing planned preventative maintenance reports. Person Specification: • Qualified Building Surveyor with RICS or working towards it., • At least 2 years’ experience working in real estate or construction, • Articulate, driven and ambitious Building Surveyor, who is looking to extend their experience within the aforementioned sectors., • Ability to work independently and to undertake tasks from inception to successful completion., • Driving licence and own transport., • Ability to travel, with a requirement to attend regular site/client meetings., • Good construction terminology knowledge, with a comprehensive and current understanding of the industry. • Excellent interpersonal skills, both written and verbal., • Team player with ability to work under own initiative, with minimal supervision., • Problem solving skills. I look forward to discussing things in the strictest confidence

Run our helpdesk. Own the relationships. Build something that lasts. Impact It Global Ltd | Home-based (UK, South East preferred) with occasional London travel Salary: £38,000 - £45,000 per annum (progression tied to performance milestones) Type: Full-time, permanent (PAYE) Holiday: 30 days + your birthday off Hours: 8:30 - 18:00, Monday to Friday You'll own the helpdesk. Not just work on it. We're a London-based technology consultancy that serves regulated firms and growing businesses. Our clients trust us to keep their technology running, their data protected, and their teams productive. That trust is built on one thing: the quality of the people who pick up the phone when something goes wrong. We're looking for a 3rd Line Helpdesk Engineer who wants to own a function, not just fill a seat. You'll be the primary point of contact for approximately 35 clients and 300 endpoints. You'll self-dispatch from an AI-triaged queue, manage your own diary, communicate directly with clients, and resolve tickets from L1 through L3. No one will be standing over your shoulder telling you what to do next. But you will have a clear structure, defined KPIs, and a Service Delivery Manager who provides support and overflow when you need it. This isn't a chaotic startup where the goalposts move every week. It's a structured environment where quality, reliability, and clear communication are what matter most. What you'll actually be doing You'll run the helpdesk day-to-day. Tickets arrive in the queue already triaged and routed by our AI bot, but the human ownership of the queue (what to work on, when, and in what order) sits with you. That means scheduling your own workload in ConnectWise, resolving tickets (approximately 20 per day, mostly at L2 level), and keeping clients informed throughout. When a user can't print, when a mailbox is full, when a server needs attention, you're the person who fixes it and closes the loop. Beyond ticket resolution, you'll build and maintain SOPs and technical documentation so that the knowledge doesn't live only in your head. You'll communicate directly with clients, setting expectations and providing updates without being asked. And you'll work alongside our Account Manager and Service Delivery Manager to make sure clients feel looked after at every touchpoint. If you're someone who takes pride in doing things properly, documenting as you go, and leaving systems better than you found them, you'll fit here. What we need from you Non-negotiables: You'll need to be comfortable working across the following from day one: Microsoft 365 administration including Azure/Entra ID, Exchange Online, SharePoint, Teams, Intune, Conditional Access, and Microsoft Defender. Windows Server and Hyper-V virtualisation, plus NAS solutions (Synology and similar). Networking fundamentals: firewalls, VPNs, switches, DNS records, and DHCP. Backup, archiving, and disaster recovery tooling, including Barracuda services (Archiving, Email Gateway Defense, Cloud to Cloud backups). Working knowledge across Apple, Google, and Linux environments. You'll also need experience with ConnectWise (or comparable PSA), RMM tooling (e.g. NinjaRMM, ScreenConnect), and documentation platforms. Beyond the technical, we need someone who communicates clearly and promptly, in writing as well as verbally. Strong email and ticket-update communication is just as important as being able to talk to a client on the phone. If you're the kind of person who updates the ticket before anyone has to chase you, and who calls the client back when you said you would, we'll get along well. Experience: 3+ years working at L3 level within a Managed IT Service Provider. You should have handled your own ticket queue before and be comfortable self-managing your workload without supervision. What we're not looking for We should be upfront about this: if you prefer to wait for tickets to be assigned to you, if you find documentation tedious, or if client communication feels like a chore rather than a core part of the job, this isn't the right role. We've learned the hard way what happens when someone technically capable doesn't communicate well or manage their own time. We'd rather find the right person than rush to fill the seat. What's in it for you £38,000 - £45,000 depending on experience, with salary progression tied to performance milestones at 6 and 12 months. 30 days holiday + your birthday off. That's well above statutory, and we mean it. Home-based with all necessary equipment provided. We expect 1-3 trips to London per month for client site visits and device setups, with travel expenses reimbursed. We're open to candidates anywhere in the UK, but the South East works best for same-day device shipping logistics. A clear career path. As our client base grows, this role is expected to evolve into a Helpdesk Lead position with team management responsibilities. We're building something, and the right person will grow with us. A structured, supportive environment. You'll report to our Service Delivery Manager, who is technical, experienced, and available. You won't be left to figure things out alone, but you will be trusted to run your function. Quarterly performance reviews so you always know where you stand and what good looks like. About Impact It We've been supporting regulated firms and growing businesses across London since 2014. We're not a faceless MSP churning through break-fix tickets. We're a consultancy that partners with our clients to turn technology from a cost into a strategic asset. Our team is small, close-knit, and values doing things properly over doing things quickly. We believe great IT support is built on clear communication, thorough documentation, and people who car

Senior Data Analyst (Service Delivery & AI Analytics) #3300 • Location: Hybrid (split between site-based and home-working), • Reports to: Global Head of Service Delivery, IT & Repairs, • Contract Type: Permanent / Full-time, • Contracted Hours/Days: 37.5 hours / 5 days per week We are hiring for a Senior Data Analyst to enable data-driven decision-making across this global organisation. You will be responsible for extracting, transforming, analysing and visualising data from multiple enterprise systems including Azure, Salesforce and Halo ITSM to deliver high-quality insights for senior executives, sales teams, service delivery, engineering, product teams, and customers. The role will design and maintain advanced Power BI dashboards, build robust data models, perform historical trend analysis, and develop forecasting and pattern-detection models. In addition, this role will contribute to the evolution of AI-enabled analytics, using Python and modern AI tools (e.g. Copilot and ChatGPT-style agents) to enhance insight generation, automate analysis, and enable self-service reporting. This role is critical to the ability to scale service operations globally while maintaining service excellence, customer trust, and commercial performance. By combining advanced analytics, automation, and emerging AI capabilities, the Senior Data Analyst will help transform data into a strategic asset across the organisation. Key Responsibilities for the Senior Data Analyst: • Design, build, and maintain reliable data pipelines to extract data., • Develop automated ETL processes to ensure timely, accurate, and scalable data refresh cycles., • Work with development teams and system owners to integrate data via APIs and improve data availability., • Build and maintain robust data models., • Analyse service delivery performance., • Perform historical trend analysis and develop forecasting models., • Identify patterns, anomalies, and systemic issues that impact service quality or cost-to-serve., • Design and deliver high-quality Power BI dashboards., • Standardise KPI definitions and reporting structures across regions., • Automate recurring reports and reduce reliance on manual, spreadsheet-based reporting., • Ensure dashboards tell a clear, actionable story rather than simply presenting data., • Use Python to automate data processing, analysis, and reporting workflows., • Contribute to the design and development of AI-assisted analytics solutions, including:, • Copilot-style or ChatGPT-based agents to support insight generation, reporting, or operational queries, • Partner with stakeholders to identify high-value use cases where AI can enhance decision-making., • Provide analytical insight to support continuous improvement initiatives, • Data Governance & Quality Assurance, • Stakeholder Collaboration Essential Qualifications, Skills and Experience for the Senior Data Analyst • 5–7+ years’ experience as a Senior Data Analyst, BI Analyst, or Analytics Specialist, ideally within SaaS, ITSM, or service-led organisations., • Strong Python experience (essential), including use for data analysis, automation, modelling, and system integration., • Advanced SQL skills and experience building and maintaining ETL pipelines., • Advanced Power BI expertise, including DAX, dataflows, model optimisation, and performance tuning., • Proven experience extracting and working with data from Azure, Salesforce, and ITSM platforms., • Strong understanding of service delivery and operational metrics (SLAs, KPIs, MTTR, backlog management, incident trends, repair logistics)., • Demonstrated experience with forecasting, time-series analysis, and pattern recognition., • Ability to translate complex data into executive-level insights and compelling narratives., • Strong communication and stakeholder management skills. Desirable • Experience developing AI-assisted analytics solutions, including building Copilot, ChatGPT, or similar AI agents to support reporting, insight generation, or operational decision-making, • Leveraging large language models (LLMs) to enhance data exploration or automation, • Experience integrating Python analytics with Azure AI services (e.g. Azure OpenAI)., • Familiarity with modern data platforms (Azure Data Lake, Synapse, Snowflake, Lakehouse)., • Experience with predictive or prescriptive analytics beyond basic forecasting., • Exposure to automation or orchestration tools for analytics pipelines.

Are you an experienced Facilities leader with a track record of managing complex, multi-site estates at scale? Do you thrive in environments where compliance, safety, and operational excellence are non-negotiable? Are you looking for a senior leadership role where you can shape strategy, influence at Executive level, and drive real operational impact? MacGregor Black are partnering with a leading UK-based, multi-sector organisation to recruit a Head of Facilities on a confidential basis. This is a leadership appointment responsible for the management, performance, and strategic development of a large and diverse property and facilities estate across the UK. You will take full ownership of ensuring all buildings and infrastructure are safe, compliant, cost-efficient, and operating to the highest possible standard, while driving continuous improvement across a complex, multi-site environment. This role requires the Head of Facilities to be on site 5 days per week. Key Responsibilities: • Lead the end-to-end management of facilities and property services across a multi-site UK estate, • Set up, tender, and manage key contractors, suppliers, and service partners, • Develop and maintain statutory compliance schedules ensuring full legal and regulatory adherence, • Own facilities budgets, ensuring robust cost control and continuous service improvement, • Oversee building maintenance, refurbishments, and capital projects in live operational environments, • Implement and maintain robust H&S, statutory compliance, and risk management frameworks, • Lead the development and rollout of a property-based FM system across the business, • Audit completed works ensuring quality, cost efficiency, and delivery against SLA’s, • Provide clear reporting and insight to Executive leadership on current and future property requirements, • Drive standardisation, process improvement, and innovation across all FM activity, • Build strong cross-functional relationships across the wider business to ensure alignment and delivery What We’re Looking For: • Extensive experience in a senior Facilities Management leadership role, • Proven experience operating in a multi-site environment (retail, industrial, logistics, hospitality, or similar), • Strong background managing technical engineering teams and external contractors, • Demonstrable experience in contract management, procurement, and supplier negotiation, • Proven delivery of capital projects, refurbishments, and maintenance programmes in live environments, • Strong knowledge of Health & Safety legislation and compliance frameworks, • Excellent budget management and cost control capability, • Professional membership of RICS, CIOB, or IWFM (formerly BIFM), • Experience implementing FM systems or property management platforms Salary £70.000 per annum + benefits For more information, please contact Shaun Docherty.

Global Head of Food Safety & Defence Location: Hybrid, West London – 2 days a week in office Salary: Up to £150,000 + benefits An ambitious, fast-growing food manufacturing business is seeking a Global Head of Food Safety & Defence. This organisation is a custodian of well-known international brands and is committed to maintaining the highest standards in product quality, ingredients, and talent. The successful candidate will thrive in a purpose-driven, fast-paced environment that values agility, collaboration, accountability, and continuous improvement. This is a senior leadership role offering global scope, strategic influence, and the opportunity to make a significant impact. The Global Head of Food Safety & Defence is accountable for protecting consumers and global brands by leading the design, governance, and execution of food safety and food defence programmes worldwide. This role ensures that products are developed, manufactured, and distributed safely, consistently, and in full compliance with regulatory and customer expectations. It also provides strategic leadership in preventing, detecting, and responding to intentional threats such as adulteration, tampering, and extortion. The position serves as the organisation’s leading subject matter expert in food safety science, including microbiology, toxicology, contaminants, allergens, hygiene, and food defence. Key Responsibilities Global Strategy & Governance • Define and lead the global food safety and defence strategy aligned with business objectives and regulatory requirements, • Establish policies, standards, and performance metrics across food safety, hygiene, allergen control, traceability, and defence, • Lead governance forums and represent food safety at executive level, • Embed food safety and defence considerations into innovation, supply chain, procurement, and operations Food Safety Systems & Compliance • Oversee implementation of global food safety systems (HACCP, environmental monitoring, sanitation, GMP, allergen management), • Ensure compliance with global standards (e.g., BRCGS, FSSC 22000, ISO 22000) and customer requirements, • Lead global audit programmes and oversee regional quality teams, • Develop risk frameworks for high-risk ingredients (e.g., cocoa, dairy, nuts, flavourings), • Food Defence & Product Security, • Lead vulnerability assessments (TACCP/VACCP) and mitigation strategies, • Collaborate with Security, Procurement, and Supply Chain to protect assets and processes, • Ensure product integrity across all logistics and third-party partners Incident Management & Crisis Response • Act as global technical lead for food safety and defence incidents, including contamination, allergen breaches, microbiological events, and malicious threats, • Lead root cause analysis and corrective/preventive actions, • Partner with Legal, Communications, Security, and Regulatory teams during crises Scientific Leadership & Innovation • Provide expertise in microbiology, toxicology, allergens, and emerging food safety risks, • Advise R&D and Operations on hygienic design, processing, and new technologies, • Lead horizon scanning for emerging risks (e.g., fraud, climate impacts, cyber-physical threats), • Collaborate with Regulatory Affairs on assessing and mitigating regulatory changes Talent, Training & Culture • Build and lead a high-performing global food safety and defence function, • Develop training frameworks and certification programmes (including TACCP/VACCP), • Foster a strong, proactive food safety culture across all levels of the organisation External Engagement • Represent the organisation at global forums, regulatory bodies, and industry groups, • Build partnerships with academic institutions and external experts, • Benchmark and implement industry best practices Candidate Profile Education • Degree in Food Science, Microbiology, Chemistry, Public Health, or related field, • Advanced qualifications (e.g., PhD or MBA) desirable, • Formal training in HACCP, TACCP/VACCP, and relevant regulatory frameworks Experience • Extensive experience in food safety, quality, and risk management within FMCG or large-scale food manufacturing, • Proven leadership of global or multi-regional teams, • Strong experience managing complex supply chains and high-risk ingredients, • Demonstrated success handling major food safety or product security incidents, • Experience in confectionery, chocolate, or bakery sectors advantageous Technical Expertise • Deep knowledge of HACCP/HARPC, GMP, GFSI standards, and global regulations, • Strong grounding in microbiology, toxicology, allergens, and hygienic design, • Expertise in food defence methodologies and risk assessment tools, • Familiarity with digital food safety systems, traceability, and data analytics Key Competencies • Strategic leadership and global influence, • Strong risk assessment and decision-making capability, • Effective crisis management under pressure, • Cross-functional collaboration across technical and non-technical teams, • High level of scientific credibility and innovation mindset, • Cultural agility in global environments, • Clear and impactful communication of complex topics Rewards & Benefits • Competitive benefits package including pension, life assurance, and health plans, • Generous annual leave and flexible benefits, • Wellbeing and employee assistance programmes, • Access to training and development opportunities, • Additional perks such as volunteering days and lifestyle schemes

Head of Technology Architecture / Senior Technology Architecture Lead Permanent | London based | Hybrid Overview A well established international retail brand business is seeking a senior technology architecture leader to bring coherence, judgement and direction across a complex technology environment. This role is not about rapid transformation. It exists to ensure technology evolves deliberately, remains commercially sound, and continues to support the business in a stable and reliable way. What You Will Do You will provide architectural leadership across major technology decisions, setting clear direction while enabling delivery teams to move with confidence. Your remit includes: • Establishing clear architectural principles and guardrails, • Guiding platform, integration and vendor decisions, • Balancing cost, resilience, security and operational stability, • Reducing unnecessary complexity and duplication, • Acting as a trusted advisor to senior technology and business leaders The Landscape The technology estate supports customer-facing digital services alongside operational and logistics platforms across multiple regions. The organisation values longevity, quality and thoughtful decision making. About You You are an experienced technology architecture leader who has worked with complex, integrated environments. You bring strong integration knowledge, commercial awareness, and credibility with senior stakeholders. You are pragmatic, calm in your approach, and focused on long-term value rather than short-term change. Why This Role This is a role for someone who enjoys creating clarity, simplifying complexity, and building technology foundations that stand the test of time. If that reflects how you work, this opportunity is worth exploring.

About The Beam Network The Beam Network is a private financial education platform and global community for women of significant wealth (ultra-high-net-wealth women). The Beam supports women as stewards of capital — as investors, philanthropists, business owners and leaders — through rigorous, world-class education, trusted peer relationships, and thoughtful, non-transactional engagement with experts. Our membership offers an independent, holistic programme of classes, events and experiences centred on financial confidence, capability and personal empowerment. Alongside the membership, The Beam delivers standalone workshops for families, family offices and wealth organisations, and collaborates with a growing network of partners to extend learning beyond the community itself. Through this work, we aim to contribute to broader impact by shaping ideas, standards and conversations that empower women as active, informed capital-holders. Over the past five years, The Beam Network has built a thriving, highly engaged membership spanning 15 countries, a dynamic team of employees and consultants, and an esteemed roster of speakers, educators and coaches. We have established a strong reputation within the private wealth sector as a trusted, discreet space for women wealth holders to learn, reflect and find support. We are now entering an exciting period of growth — expanding both our membership and the reach and influence of our learning and thought leadership. The role This role exists to ensure that The Beam Network’s programmes, events and workshops are delivered smoothly, professionally and to a consistently high standard, in a way that supports The Beam Network’s mission, standards and long-term growth. It owns day-to-day programme and event delivery across membership programming, workshops and flagship events, ensuring that agreed plans are translated into well-run, high-quality experiences. As The Beam grows, strengthening delivery consistency and operational discipline is essential. This role plays a central part in protecting experience quality while enabling scale. Where this role sits The Beam operates a commercial, dual-engine model, with a Membership Engine, focused on experience, community and long-term value; and a Learning Engine, focused on education, insight and confidence-building capability. This role is a shared enabler for programme and event delivery within The Beam Network. It works closely with the Head of Membership & Programmes, Head of Learning and Content & Marketing Lead, and supports delivery across both engines, while accountability for strategy, curriculum design and commercial decisions remains with the CEO. Core accountabilities Programme & event delivery ownership ● Own programme and event delivery execution, ensuring it is delivered smoothly, professionally and to a consistently high standard. ● Ensure alignment with organisational priorities and delivery expectations. Event project management & logistics ● Ensure delivery plans, timelines and run-sheets are structured and reliable. ● Work with internal and external stakeholders to translate plans into reality. Cross-functional coordination ● Work closely with Membership, Learning and Marketing to ensure coherence across programme planning, communications and delivery. ● Surface operational risks and opportunities proactively. Participant experience & quality ● Ensure participant experience is professional and well-managed before, during and after events. ● Capture learning and embed improvements across delivery processes. Documentation & continuous improvement ● Ensure documentation and delivery processes are clear, repeatable and scalable. ● Contribute to organisational learning through structured post-event reflection. What this role does not do The Programme & Events Coordinator does not: ● Own programme strategy or curriculum design ● Own P&L, pricing or commercial targets ● Lead sales, partnerships or business development ● Own CRM configuration or operational systems ● Replace line management accountability What success looks like (12–18 months) ● Programmes and events delivered consistently to a high professional standard ● Strong coordination across internal teams with reduced last-minute friction ● Positive feedback from members, partners and contributors ● Clear, repeatable delivery processes embedded in the organisation ● Reduced dependency on senior leadership for operational troubleshooting Experience and capability profile You are likely to bring: ● Experience in event, programme or project coordination in a professional environment ● Strong organisational capability and attention to detail ● Comfort operating in a small, high-judgement team ● Ability to manage multiple stakeholders calmly and effectively ● Alignment with The Beam’s tone, standards and discretion ● Experience supporting premium or professional audiences (desirable) How this role may evolve As The Beam Network grows, this role may: ● Take ownership of larger-scale or international events ● Develop increased responsibility for delivery standards and documentation ● Contribute to the development of a broader programme delivery function Flexible Working The Beam operates as a high-trust, outcomes-focused organisation. We are open to flexible working arrangements, including adjusted hours during school holidays or term-time structures, provided delivery commitments and quality standards are maintained. Flexibility is agreed in advance and aligned with the programme calendar. eFCSoSe

Operations Manager – High-Growth Contemporary Fashion Brand This is an opportunity to join a distinctive, founder-led fashion label that sits at the intersection of culture, music, and modern luxury. Known for its bold aesthetic, directional storytelling, and global cult following, the brand has quickly evolved from emerging disruptor to internationally recognised name—worn by influential voices across fashion and entertainment. With a strong DTC presence and growing wholesale footprint, the business is now entering an exciting phase of scale. As Operations Manager, you will play a pivotal role in shaping how the brand grows—building the infrastructure behind the creativity. Acting as the operational backbone, you’ll translate the founders’ vision into clear, scalable execution across logistics, ecommerce operations, and internal processes. This role is ideal for someone who thrives in a fast-paced, entrepreneurial environment and understands how to bring structure, rigour, and commercial thinking to a creatively led business—without compromising its edge. The Role Operational Leadership • Drive the operational roadmap in line with the founders’ vision and growth ambitions, • Act as the central connector across logistics, ecommerce, customer experience, and head office, • Manage and optimise relationships with UK and international 3PL and warehouse partners, • Oversee inbound, outbound, and returns operations—ensuring efficiency, accuracy, and cost control, • Oversee end-to-end ecommerce operations, collaborating closely with trading, CX, and tech, • Support international expansion, including cross-border logistics, shipping, and fulfilment strategies, • Own operational budgets, forecasting, and cost management, • Act as the operational hub across departments, ensuring clarity, accountability, and pace, • Foster a high-performance, collaborative culture across teams, • Support founders with reporting, decision-making, and execution of key initiatives, • Proven experience in an Operations Manager / Operations Lead role within a fashion, lifestyle, or ecommerce brand, • Strong commercial acumen, with hands-on ownership of budgets, P&L, and cost optimisation, • Experienced working closely with founders or senior leadership in a high-growth environment, • Proactive, solutions-oriented, and comfortable taking ownership in ambiguous situations, • Highly organised and data-driven, with the ability to implement structure without slowing momentum, • A calm, confident operator who can balance creativity with operational excellence

KEY ACCOUNT MANAGER – LUXURY, MERCHANTS & WHISKY SPECIALISTS LOCATION: Nyetimber Group London Office REPORTS TO: Head of Off Trade Sales UK RESPONSIBLE FOR: No direct reports COMMUNICATORS: Position works with Sales team members, Brand Ambassadors, Winemakers, Trade Marketing, Sales Logistics and Brand. MAIN PURPOSE: The Key Account Manager is responsible for driving sales growth, brand presence, and distribution across luxury retailers, whisky specialists, and fine wine merchants in the UK. Given the importance of specialist whisky retailers within the account base, the successful candidate will possess strong knowledge of the premium and collectible whisky category. The role requires the ability to engage credibly with whisky specialists, collectors and expert retail teams, acting as a knowledgeable key account manager for The Lakes Distillery portfolio. SCOPE: The role manages a portfolio of key luxury retail and specialist merchant accounts, including Master of Malt, Hedonism, The Whisky Shop, and Berry Bros & Rudd. Responsibilities include increasing sales performance, brand activation and long-term account development across the customer base. The position also involves building strong relationships with buyers, merchandisers, marketing teams, store managers, and wines and spirits advisors within customers to ensure the brands are effectively promoted and represented in line with the group’s luxury positioning. VALUES & MOTIVATORS: PIONEER Nyetimber is the pioneer of sparkling wine. and more. To be a pionneer means not to follow, and this spirit is central to how we all think and operate when setting out plans and direction for the brand. EXCEPTIONAL Exceptional goes beyond winemaking, it extends to every touchpoint of the brand. At every possible opportunity Nyetimber should difference itself with faultless execution and high quality service. JOIE DE VIVRE A feeling of joy, happiness, and sophisticated love of life that will give us an emotional connection to our customers around the world. RESPONSIBILITIES: Account Management & Commercial Growth • Build and maintain strong commercial relationships with buyers and decision makers across luxury retailers, whisky specialists and fine wine merchants., • Deliver year-on-year growth in volume and value across assigned accounts in line with budget and KPI targets., • Identify and secure new listings for both Nyetimber and The Lakes portfolios across specialist retailers and merchant partners., • Negotiate commercial agreements, trading terms and promotional activity with customers throughout the year., • Lead the Joint Business Planning (JBP) process with key customers under the strategic direction of the Head of Sales Off Trade. Portfolio Development • Develop the Nyetimber portfolio across luxury and merchant channels with a particular focus on flagship cuvées including Blanc de Blancs and 1086., • Expand The Lakes Distillery distribution across whisky specialist retailers and premium spirits merchants., • Secure new listings across gin, vodka and whisky portfolios within the specialist retail sector., • Protect and grow existing business within key luxury retailers. Brand Activation & Marketing • Collaborate closely with Trade Marketing and Brand teams to create impactful retail activations aligned with the brands’ premium positioning, • Plan and execute customer activations including tastings, store events, digital promotions and seasonal campaigns., • Deliver flagship activations with key customers, • Ensure strong brand visibility, merchandising standards and product presentation across retail environments. Customer Engagement & Brand Advocacy • Act as a category expert for The Lakes Distillery within the UK Off Trade, • Confident presenting whisky to knowledgeable trade audiences and delivering trainings, tastings and masterclasses, • Build strong relationships with spirits advisors, store teams and merchant sales staff to drive product knowledge and advocacy., • Represent Nyetimber and The Lakes at customer events, industry tastings and key brand activations. Strategic Development • Develop and deliver a strategic plan for the UK specialist retail and merchant channel., • Identify opportunities to strengthen the brands’ position within the luxury drinks sector., • Conduct competitor analysis and market insight to inform commercial strategy., • Maintain strong cross-functional collaboration with marketing, logistics and production teams to support customer requirements and orders. Reporting & Internal Collaboration • Conduct regular one-to-one meetings with the Head of Sales Off Trade to review performance and strategic initiatives., • Provide monthly sales reports including performance against budget and pipeline opportunities. QUALIFICATIONS & EXPERIENCE: • Proven experience managing key accounts within luxury retail, specialist drinks retail or fine wine merchants., • Expertise working specifically with premium whisky brands and specialist spirits retailers is highly desirable., • Strong understanding of the premium wine and spirits category, particularly within the luxury and specialist retail channels., • Demonstrated success in developing premium brands and delivering commercial growth within high-end retail environments., • Strong network within the UK specialist drinks trade is highly desirable., • Self-motivated with the ability to work independently and take ownership of commercial objectives., • Excellent communication and relationship-building skills, with the ability to influence internal and external stakeholders., • Highly organised with the ability to manage multiple projects and accounts simultaneously., • Strong presentation and reporting skills, with proficiency in Excel and PowerPoint., • WSET Spirits qualification would be advantageous., • Willingness to travel regularly across the UK to visit customers and attend events., • Flexibility to attend tastings, activations and industry events outside standard working hours when required.

Purpose: The Sales Manager is responsible for leading and accelerating growth within Kinetico UK’s Direct-to-Consumer residential sales channel. This role focuses on improving the efficiency, capability, and conversion performance of the current Water Treatment Experts, while supporting a structured expansion into new territories. The Sales Manager will champion innovative ways of selling, raise in-home demonstration-to-sale conversion rates, embed referral-led growth, and increase average sale value through solution-led customer interactions. The role is central to delivering a premium, consistent customer experience and driving scalable D2C growth aligned to Kinetico UK’s wider residential strategy Key Areas of Responsibility: Direct Sales Strategy & Leadership • Deliver the Direct sales plan in line with the national residential growth strategy., • Lead, coach, and motivate WTEs to achieve and exceed sales targets., • Set clear KPIs and performance expectations for individual reps and territories., • Build a high-performance culture focused on customer outcomes, accountability, and continuous improvement., • Provide regular performance insights and recommendations to the Head of Residential Sales. Efficiency & Capability Uplift of Water Treatment Experts • Increase productivity and effectiveness of the existing WTE team through structured coaching, ride-alongs, and skills development., • Identify performance gaps and deploy targeted training plans covering product knowledge, consultative selling, and closing skills., • Improve pipeline discipline, CRM (Salesforce) usage, and route planning to maximise demos per rep and success per visit., • Standardise best-practice approaches across the team to ensure consistency and scalability. Conversion Improvement (In-Home Demonstration → Sale) • Own and improve the Direct demonstration journey to raise conversion rates., • Strengthen WTE capability in needs-based selling, value articulation, and objection handling., • Analyse lost sales data to identify barriers and implement corrective actions., • Introduce structured coaching and playbooks to drive improvement in close rate, confidence, and customer trust. Territory Expansion & Growth Delivery • Support the phased expansion of Direct coverage into new UK territories., • Assess territory performance and growth potential, recommending recruitment or resourcing where needed., • Ensure new territories launch with consistent standards of sales process, customer experience, and reporting., • Track ramp-up performance and implement interventions to hit early-stage growth milestones. Innovative Selling & Customer Experience Excellence • Test and implement new ways of selling aligned to market trends and consumer behaviours (e.g., hybrid/virtual demos, digital lead nurturing, consultative water assessments)., • Work with Marketing to align Direct messaging, lead quality, and campaign effectiveness., • Ensure every customer interaction reflects a premium Kinetico experience, from first contact through install handover., • Monitor satisfaction, feedback, and complaints and drive continuous experience improvements. Referral Programmes & Increased Value per Interaction • Embed referral-led selling as a core Direct growth engine., • Ensure WTEs confidently ask for referrals and understand how to position them as a customer benefit., • Design and refine referral mechanics, incentives, and tracking to optimise lead volume and conversion., • Increase average sale value through solution bundling, upgrades, and add-on selling (e.g., RO + softener, service plans, premium options)., • Track and improve AOV, attach rates, and referral-to-sale outcomes. Sales Operations, Reporting & Cross-Functional Collaboration • Ensure disciplined CRM usage for lead tracking, forecasting, and pipeline management., • Provide weekly/monthly reporting on revenue, productivity, conversion, AOV, referral performance, and territory progress., • Collaborate with Service, Operations, and Warehouse/Logistics to ensure smooth installs and consistent customer promise delivery., • Partner with Finance to support accurate forecasting and performance tracking. Key Competencies: · Direct Sales Leadership – strong ability to lead field-based, consultative in-home sales teams. · Performance Coaching – proven skill in uplifting capability, productivity, and conversion through hands-on coaching. · Commercial Acumen – strong understanding of revenue drivers, margins, and value-based selling. · Customer Orientation – commitment to premium customer experience and trust-based selling. · Innovation & Growth Mindset – proactive in exploring new selling approaches and territory models. · Analytical Thinking – data-driven approach to improving conversion, efficiency, and AOV. · Collaboration & Influence – able to work cross-functionally and create alignment around customer outcomes. · Adaptability – comfortable operating in a fast-moving and evolving residential market. · Communication & Relationship Building – strong interpersonal skills with reps, customers, and stakeholders. Qualifications and Experience: Education • Degree (or equivalent) in Business, Sales, Marketing, or related discipline (desirable but not essential). Professional Experience • Proven track record in leading or managing direct/field sales teams (5+ years preferred)., • Demonstrated success improving sales conversion rates and productivity in consultative selling environments., • Experience with in-home demonstration selling models (home improvement, technical consumer products, premium retail, or similar)., • Evidence of implementing referral programmes or increasing AOV through solution-led selling., • Strong collaboration history with marketing and operational teams., • Solid experience using CRM systems (Salesforce preferred) and sales performance reporting. Technical Skills • CRM proficiency (Salesforce preferred)., • Strong analytical and forecasting ability., • Competent with Microsoft Office (Excel, PowerPoint, Outlook)., • Familiarity with digital lead handling, hybrid selling, or e-commerce-supported sales is an advantage. Additional Assets • Experience in water treatment, plumbing, or technical in-home sales environments (advantageous)., • Full UK driving licence and willingness to travel regularly Organisational Context: The Sales Manager is a critical role within Kinetico UK’s Residential Sales structure, accountable for driving performance and growth in the Direct-to-Consumer channel. Reporting to the Head of Residential Sales, the role leads the Water Treatment Expert team through a journey of efficiency improvement, conversion uplift, and geographic expansion. Through strong leadership, innovative selling methods, and a relentless focus on customer experience, the Sales Manager D2C ensures Kinetico continues to grow its residential footprint and maximise value from every customer interaction.

About Prosperwell Prosperwell is redefining how sales and marketing works in the UK social care sector. We help the country’s leading care organisations grow sustainably so they can continue delivering exceptional care to families who need it most. As the UK’s leading specialist sales and marketing agency for care providers, and the first agency to sweep every major care marketing award in a single year, we have built our reputation through discipline, expertise, and a relentless focus on outcomes. We invest heavily in our people, our systems, and our standards. You will be supported to do your best work, challenged to grow, and trusted to lead with autonomy and accountability. Overview and Role Purpose The Business Development Representative is responsible for creating consistent, high-quality commercial conversations for Prosperwell by turning inbound interest and proactive outreach into qualified discovery calls. You will engage prospects through Prosperwell’s lead engagement offers, qualify intent and fit, and book discovery conversations into the diaries of the Head of Marketing Services or the Head of Sales and Customer Experience, depending on the opportunity. The role sits at the front of Prosperwell’s commercial process, ensuring the right prospects progress into meaningful conversations with the appropriate service leaders. Core Objectives • Generate qualified discovery calls, • Maintain a high lead to qualified discovery call percentage, • Maintain a high discovery-to-strategy meeting lead score, • Contribute to a predictable, repeatable pipeline model Key Responsibilities & Activities 1. Proactive Market Outreach • Identify and engage targeted care providers including activities like LinkedIn, email, phone outreach, and in-person events, • Develop and nurture relationships with strategic and referral partners who serve the same client base, identifying opportunities for introductions and collaborative lead generation, • Introduce prospects to relevant Prosperwell initiatives including workshops, lunch and learns sessions, round tables, live Speaking event and audits, • Position these offers clearly and professionally in a way that makes engagement easy, • Maintain consistent daily outreach activity 2. Lead Relationship Development • Respond to new inbound leads within agreed timeframes and personalise follow-up based on the nature of the lead’s profile, behaviour, and enquiry, • Identify and present relevant resources and/or lead engagement offers to qualified leads in a timely manner based on their engagement with our content, events, etc., to ensure we get qualified leads “moving” with our company 3. Qualification and Discovery Preparation • Conduct structured qualification calls to move a high percentage of qualified leads into the discovery stage. 4. Meeting Bookings and Follow-up • Book qualified discovery calls into the appropriate diary, • Confirm meetings to reduce no-show rates 5. Data Management • Track lead status, progression and outcomes in CRM, • Maintain clean, accurate deal pipeline data, • Clearly document context and notes of emails and conversations with leads to ensure Heads of Departments receive high-quality, • information prior to discovery calls, • Regular reviews of lead records to ensure a clean database 6. Professional Development and Self-Management • Tracking of key performance indicators (KPIs) and related metrics to bring about awareness of overall performance, identify opportunities, etc., • Regular reviews with management to review performance related to all the above and adjust responsibilities, activities, and/or targets Key Performance Indicators This role is measured on outcomes, not busyness. Primary KPIs: • Lead Engagement Offers Accepted, • Qualified Discovery Calls Sat Supporting Metrics We will also help you in your effort to achieve KPIs by providing supporting metrics, which may include discovery call show rate, outreach volume, engagement rate, progression to strategy meetings, CRM accuracy, etc. Skills and Experience Required • Experience in business development, sales development or client engagement, • Confidence in proactive outreach and structured conversations, • Strong verbal and written communication skills, • High resilience and consistency, • Excellent conversationalist; Intuitive, inquisitive, diplomatic, high emotional intelligence, active listening, reflecting back, and confidence., • Comfort working with CRM systems, • Commercial awareness and sound judgement, • Growth mindset, • Care sector knowledge is beneficial but not essential. Logistics • Schedule: Full-time; Generally, "business hours" Monday through Friday, although work outside of these hours and days may be required to meet commitments., • Travel: Local and/or national travel will be required from time to time. Our Core Values • Striving for Excellence: We hold ourselves to exceptionally high standards and take pride in delivering work that genuinely moves the needle., • Humility and Collaboration: We value open, honest communication and believe the best outcomes come from learning together and challenging ideas constructively., • Positive and Energetic: We believe great work happens in an environment that is encouraging, supportive, and enjoyable., • Problem Solving: We take ownership, act decisively, and approach challenges with a solutions first mindset., • Efficient: We work systematically, build repeatable processes, and focus on doing the right work well rather than more work poorly.

This Deputy Store Manager position is based in our Northcote Road store, is full time (40 hours) and is available to start in approximately 4 weeks. WHO WE ARE: We have been Making Childhood Memories since 1990, with products, services and experiences that are safe, happy, and filled with sunshine. Family really is at the heart of everything we do. CUSTOMER We keep our customers, big and small, at the heart of our business. We take pride in our Trotters Touch customer journey and believe that “Great Service is Good Business.” We bring our product expertise to life on the shop floor and ensure it sparkles for every customer, every time. TEAM We see true value in growth and development. We embrace uniqueness, play to each other’s strengths, and thrive as a high-performing team, always sharing knowledge and passion for our products and services. COMMERCIAL We know an opportunity when we see it. We are empowered, creative, and proactive in our pursuit of commercial excellence, always thinking ahead and driving success through smart, customer-focused decisions. OPERATIONS We strive for operational excellence across all touchpoints. We drive efficiency, create seamless processes, and ensure everything behind the scenes works perfectly to support our teams and customers. THE ROLE Our Deputy Managers are a driving force in our stores. Partnering with the wider management team they deliver on their locations broad range of KPI’s, engaging and inspiring their teams with their well-honed commercial acumen. As a Deputy Manager at Trotters, you will be an impactful second-in-command, supporting the Location Manager by leveraging our 4 pillars of retail excellence to ensure the ongoing success of the location and team, and drive performance in their absence. MAIN RESPONSIBILITIES · Work in partnership with the Location Manager and the wider management team to ensure achievement of your Location’s performance targets and KPI’s across our 4 pillars. · Support the LM in driving excellent team participation, contribution & engagement, making recommendations on initiatives to inspire them to achieve excellence. · Maintain excellent knowledge of your location, interpreting, analysing, and delivering against location commercials and KPI's through Trotters best practice. · Ensure teams effectively capture customer data at POS and understand how this transforms customer relationship management; impart your understanding of local market, customer profiles and shopping behaviour onto team members to maximise sales and increase customer loyalty. · Nurture a dynamic sales environment, coaching team members to deliver a natural approach to sales using the Trotters Touch. · Make use of commercial tools to manage performance enhancing Product and VM floor moves, liaising with Management to execute; keep Trotters looking its best through up-to-date knowledge of Merchandising, replenishment and housekeeping best-practice to ensure the highest standards of presentation for your Location. · Role-model and coach team on comprehensive product knowledge - particularly current season and iconic products, alongside specialised services such as shoe-fitting and Hairdressing. · Develop and coach the team with a flexible but consistent approach to differing people and situations, confidently feeding back on team performance to the Manager and Regional Manager when required. · Commit to continuous personal and team training & development, utilising cascaded resources to keep up to date with current business focuses. · Proactively resolve recruitment needs within the store, partnering with the Manager to attract, select and engage and onboard dynamic and driven team members. · Ensure team adherence to store administration, systems, and processes within our operational guidelines, drawing on excellent organisation skills and a competent knowledge and understanding of company business systems such as Quinyx and Eurostop. · Protect the assets of the Business by ensuring the location meets the required Company standard and legal compliance in Health & Safety, Maintenance and Loss Prevention. Sample regularly and take any corrective action. TOOLS OF THE TRADE · A passionate and engaging manager with experience leading retail teams, preferably within the premium space. · Commercially astute, able to implement and drive initiatives to achieve outstanding outcomes. · Strong numerical capability - handy for reporting purposes as well as confidently walking customers through pricing, percentages, and promos. · Retail sales expertise, able to influence customer behaviour through elevated service, excellent product knowledge and consistent brand awareness. OUR VALUES We Think Customer First We ensure that our customers, and the children we design for, are our very top priority. The magic of our stores is reflected in our evolved digital channels. Our campaigns, product edits and excellent customer service makes shopping with us a joy. We Respect, Support and Build Trust - With our Team and Customers We respect and support all our team members, wherever they work, and whatever their role. We are one family with our suppliers and partners. Through our actions, we Inspire loyalty and build a community with our customers. We Grow and Learn Together We are all brand ambassadors, and we learn and grow together. Our head office, logistics and retail teams all collaborate to support the business. We Invest In our team and share knowledge and skills so that the Trotters spirt always shines bright. We Embrace Creativity Across our digital stories and our magical stores, we show creative spirit. We make emotional, genuine connections and bring childhood stories to life in our unique way. We are true heritage, yet modern in spirit. We Show Expertise and Pride in All That We Do We are specialists and we are proud of what we do. We go the extra mile to develop our knowledge, Including craftsmanship, In-store services, size guides and ethical manufacturing. Trotters is committed to equal opportunities and embraces diversity, understanding the needs and benefits of a balanced, inclusive workforce. We do not tolerate any harassment or discrimination towards any of our candidates or employees. We are proud to be an equal opportunities employer.

Production Manager 📍 Battersea Power Station / Hybrid | 💷 Competitive salary | 🗓 Full time Scratch Creative designs and delivers refined retail, experiential, and live environments for some of the world’s leading brands. From concept through to build, we operate at the intersection of creativity, craftsmanship, and production excellence. Our work spans flagship retail, pop ups, exhibitions, and large scale brand activations across the UK and internationally. We partner closely with our clients to translate brand vision into physical spaces that are considered, immersive, and commercially powerful. Grounded in execution and obsessive attention to detail, materiality, and finish, we create environments that feel elevated, purposeful, and memorable. We create moments that endure. As we continue to grow, we are seeking a highly capable Production Manager to strengthen our delivery team and help execute projects to the highest possible standard. The Role As Production Manager, you are responsible for translating approved concepts into precise, commercially controlled and flawlessly executed builds. Working closely with Producers, Designers and external partners, you will manage the technical and operational delivery of retail environments, experiential activations and live events. You understand construction, materials and fabrication. You are confident managing suppliers and budgets. You ensure that what we design is built properly, safely and to an uncompromising standard of finish. Reporting Into Head of Projects Key Responsibilities • Interpret creative concepts and technical packs into deliverable production scopes, • Lead costings and supplier negotiations in collaboration with fabrication and production partners, • Manage value engineering processes while protecting design intent, • Conduct detailed site visits, surveys and feasibility assessments, • Develop build schedules, installation programmes and logistics plans, • Oversee access requirements, venue compliance and local authority coordination, • Prepare and manage Health and Safety documentation including RAMS, • Supervise installation and de rig phases onsite, • Manage storage, transport logistics and asset tracking, • Lead post project reconciliations and supplier wrap ups, • Maintain commercial control across budgets and production expenditure About You You are technically strong, commercially aware and solutions focused. You have a solid understanding of both live event production and permanent or semi permanent retail construction. You are confident speaking with fabricators, contractors and venue teams, and you understand how to balance ambition with practicality. You are detail driven and calm under pressure, particularly during installation phases. You take ownership, communicate clearly and ensure nothing is left unresolved. You take pride in delivery quality and understand that execution defines reputation. Essential • 4 to 8 years experience in production delivery across events, experiential or retail fit out, • Strong technical understanding of structures, materials and fabrication processes, • Experience managing budgets and supplier negotiations, • Working knowledge of Health and Safety compliance and documentation, • Excellent organisational and scheduling capability, • Confident overseeing onsite installation teams Nice to Have • Experience delivering international projects, • Knowledge of container builds, touring structures or modular systems, • Familiarity with permanent retail fit out processes, • Relevant production or construction qualifications What We Offer • Competitive salary plus discretionary annual bonus, • Unlimited holiday entitlement, • Flexible working hours and hybrid setup with Battersea HQ and remote, • Personal development allowance for training courses of your choice, • Choice of hardware and software packages If you are ready to help deliver refined, technically exceptional retail and experiential environments for ambitious global brands, we would love to hear from you. Apply now. No recruitment agencies, please.

CONCESSION MANAGER WHO WE ARE: We have been Making Childhood Memories since 1990, with products, services and experiences that are safe, happy, and filled with sunshine. Family really is at the heart of everything we do. CUSTOMER We keep our customers, big and small, at the heart of our business. We take pride in our Trotters Touch customer journey and believe that “Great Service is Good Business.” We bring our product expertise to life on the shop floor and ensure it sparkles for every customer, every time. TEAM We see true value in growth and development. We embrace uniqueness, play to each other’s strengths, and thrive as a high-performing team, always sharing knowledge and passion for our products and services. COMMERCIAL We know an opportunity when we see it. We are empowered, creative, and proactive in our pursuit of commercial excellence, always thinking ahead and driving success through smart, customer-focused decisions. OPERATIONS We strive for operational excellence across all touchpoints. We drive efficiency, create seamless processes, and ensure everything behind the scenes works perfectly to support our teams and customers. THE ROLE Our Concession Managers are the ambassadors and guardians of our brand within a host store environment, leveraging our four pillars of retail excellence to lead our Concessions with entrepreneurial flair and commercial brilliance. As a Concession Manager at Trotters, you will nurture our business and drive it forward. You will ensure the achievement of KPI’s through genuine customer connection, maximising sales opportunities, and instilling excellence in your team. You will enhance sales and service by fostering an environment of passion for the brand, equipping your team with in-depth knowledge of our collections across all our customer touchpoints MAIN RESPONSIBILITIES · Leverage our 4 pillars of retail excellence to drive achievement of your Concessions performance budgets and KPI’s. · Create excellent team participation, contribution & engagement, implementing effective incentives to inspire them to achieve excellence. · Ensure the team are expertly delivering best practice with enthusiasm and consistency. · Facilitate team-member learning and knowledge share - ensure detailed and up-to-date knowledge of Merchandising, replenishment and housekeeping best-practice to ensure the highest standards of presentation for all aspects of your Location. · Role-model and coach team on comprehensive product knowledge - particularly current season and iconic products, alongside specialised services such as shoe-fitting and Hairdressing. · Foster a dynamic sales environment, and coach team members in delivering a natural approach to sales - cascading your strong understanding of local market, customer profiles and shopping behaviour to your team to maximise sales and increase customer loyalty. · Ensure teams effectively capture customer data at POS and understand how this transforms customer relationship management, reporting regularly on customer insights. · Showcase fantastic commerciality through precise knowledge and insightful analysis of location product and figures; develop commercial actions and hold regular management meetings to ensure delivery against budgets, review risks and opportunities to influence positive action. · Identify and execute marketing opportunities within brand guidelines and drive success of all promotions, ensuring team involvement across all promotional activities. · Ensure continuous personal and team training & development, utilising cascaded resources to keep up to date with current business focuses. · Train & support team members at all levels on a pro-active and re-active basis, identifying areas for improvement; manage and document all performance matters, feeding back to the Regional Manager. · Proactively identify, anticipate, and resolve recruitment needs in partnership with the Regional Manager, underpinned by a high level of team understanding, effective succession planning and ongoing networking. Effectively manage onboarding of new starters. · Ensure team adherence to store administration, systems, and processes within company guidelines, drawing on excellent organisation skills and a competent knowledge and understanding of company business systems such as Quinyx and Eurostop. · Protect the assets of the Business by ensuring the location meets the required Company standard and legal compliance in Health & Safety, Maintenance and Loss Prevention. Sample regularly and take any corrective action. TOOLS OF THE TRADE · Experience managing retail teams, preferably within the premium space. · A natural and empathetic leader, well versed in coaching and developing team members. We would love someone who can harness the relationship between nurturing individual strengths and fantastic succession planning. · Excellent commerciality, able to implement and drive initiatives to achieve outstanding outcomes. · Demonstrable retail sales expertise, able to influence customer behaviour through elevated service, VM and excellent product knowledge and brand awareness, imparting this on your team. · Strong numerical capability - handy for reporting purposes as well as confidently walking customers through pricing, percentages, and promos. OUR VALUES We Think Customer First We ensure that our customers, and the children we design for, are our very top priority. The magic of our stores is reflected in our evolved digital channels. Our campaigns, product edits and excellent customer service makes shopping with us a joy. We Respect, Support and Build Trust - With our Team and Customers We respect and support all our team members, wherever they work, and whatever their role. We are one family with our suppliers and partners. Through our actions, we Inspire loyalty and build a community with our customers. We Grow and Learn Together We are all brand ambassadors, and we learn and grow together. Our head office, logistics and retail teams all collaborate to support the business. We Invest In our team and share knowledge and skills so that the Trotters spirt always shines bright. We Embrace Creativity Across our digital stories and our magical stores, we show creative spirit. We make emotional, genuine connections and bring childhood stories to life in our unique way. We are true heritage, yet modern in spirit. We Show Expertise and Pride in All That We Do We are specialists and we are proud of what we do. We go the extra mile to develop our knowledge, Including craftsmanship, In-store services, size guides and ethical manufacturing. Trotters is committed to equal opportunities and embraces diversity, understanding the needs and benefits of a balanced, inclusive workforce. We do not tolerate any harassment or discrimination towards any of our candidates or employees. We are proud to be an equal opportunities employer.

About the Company This fast-growth organisation is leading the decarbonisation revolution, specialising in providing responsible solutions towards decarbonisation of transportation and logistics. The company produces solutions to improve decarbonisation outcomes. This is a small company operating fully remote with team meet-ups in London as required. You need to be comfortable working from a home office with the discipline to be successful in such an environment. Excellent communication and Microsoft Office (especially PowerPoint and Excel) is essential Ideally, you may have experience of transportation, logistics or similar carbon emission heavy industries. About the Role The company is in need of a Commercial Analyst to provide commercial support to the business and management team for various commercial activities. The role requires a detailed oriented individual who can take ownership of projects through to delivery. Responsibilities • Prepare and maintain commercial / marketing materials for use with clients, investors, shareholders, etc. (in coordination with Head of Marketing & Communications);, • Manage the CRM to optimise client management, • Undertake industry research and produce internal reports (key potential customers by sector, key distributors by geography, etc.);, • Maintain competitor market analysis;, • In time, assume the responsibility for specific projects such as applying for government grants, applicable awards by trade bodies etc., • Coordination (with assistance from external legal counsel) of key agreements of the business including distribution agreements;

Discover your future at Citi Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact. Job Overview Commodities are looking to hire a Senior Director, focused on developing metals structured solutions and originating trade opportunities, working closely with client coverage teams (sales, banking). The aim of the role is to build on Citi's extensive capabilities in the metals and bulks, both in financial derivatives and physical, to expand the business into new areas that Citi may not have systematically pursued in the past. An example of key focus area is the development of physical non-debt financing solutions. The role is a technical but also fundamentally commercial, revenue-generating one. It is focused on developing new capabilities in a scalable way, tapping into exciting new growth areas, and delivering significant revenues. The role involves understanding complex structures and client issues, e.g. funding, tax, accounting, capital treatment, derivatives, in order to develop tailored structured solutions and work through trade execution with sales, bankers and structuring teams. Responsibilities • Work with senior bankers / sales people to map potential target clients for structured metals financing and other solutions-based opportunities, • Think beyond existing product offering to imagine new solutions to supplement our offering to clients, including mechanisms for optimizing funding, capital treatment or risk syndication, • Put together client-friendly marketing presentations for such solutions, • Lead strategic pitches of structured solutions to senior clients, in conjunction with banking / sales. As it is a solutions role, discussions often involve needing to adapt to new information from a client and proposing alternative structures "live" during the discussion, • Respond to client requests for e.g. pricing of such trades, working closely with Structuring and Trading as required, • Build internal consensus for new solutions requiring significant resource (e.g. Structuring, Trading, Legal, IT, Logistics) and focus on deliverability and scalability of such solutions, • Work in close partnership with Structuring, and control functions such as Legal, Compliance, Market and Credit Risk, Audit, Finance, in order to ensure appropriate governance and control infrastructure, • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency., • Obtain and maintain all registrations/licenses which are required for the role, within an appropriate timeframe Recommended Experience / Skills:, • 10-15+ years experience from a financial institution in a solutions/origination or structuring role in Commodities, ideally in Metals, • Experience of developing new activities or building out new types of business, as well as track record of innovation and ability to think beyond existing solutions, • Demonstrated quantitative and analytical skills, • Demonstrates clear and concise written and verbal communication skills, • Ability to work with multi-functional groups in a cooperative manner, • Influencing skills - a key part of the role is engaging key bankers / senior sales people on non-BAU topics in order to grow the franchise, as well as interfacing with clients and ultimately working with structuring / trading and control functions to deliver client solution, • Client-facing experience - required in order to be credible and effective, as well as a track record of innovation and gravitas. Discussions can be strategic, complex and wide-ranging, with client-side decision-makers often in very senior roles, e.g. Treasurer or Structured Finance Head Education:, • Bachelor's/University degree, Master's degree preferred Candidates applying for this role must be aware that it is a Certified Role, subject to the FCA and PRA Certification Regime. The Certification Regime is one element of the Individual Accountability Regime which came into effect on 7 March 2016. Under the Certification Regime, Citi UK regulated entities (Citi entities) must ensure that employees working in certain roles categorised as specified significant harm functions (Certified Roles) are assessed as fit and proper to carry out their role. Under the guidance provided by the FCA and PRA, firms should have regard to the following when assessing fitness and propriety: • Honesty, integrity and reputation, • Financial soundness, • Competence and capability In order to comply with the requirements of the Certification Regime, Citi entities must take reasonable care to ensure that an employee does not perform a Certified Role without first being certified as Fit and Proper. For this reason, you will be assessed for this role against the Fit and Proper requirements, as described above. This assessment will be carried out through extensive interviews, self-disclosures, permitted criminal record checks, regulated reference checks, credit checks and other background screening checks. This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. Job Family Group: Institutional Trading ------------------------------------------------------ Job Family: Structuring ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above.------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View Citi's EEO Policy Statement and the Know Your Rights poster.

Wholesales Operations Executive (Luxury Fashion Brand) - Central London - Driving Licence required Your new company A well-established luxury outerwear brand known for its heritage craftsmanship and strong global wholesale presence, working with leading premium and luxury retail partners your role will be crucial to assisting with the women's wholesale business, with the opportunity to assist with men’s collections as required. Your new role • Support the Head of Wholesale in managing key luxury and premium accounts, primarily across womenswear, with exposure to menswear collections, • Assist with seasonal sell-in, showroom appointments, and order writing, ensuring smooth follow-up and client engagement, • Act as a day-to-day contact for wholesale partners, delivering a consistently high level of service and brand representation, • Manage the end-to-end wholesale order process, from order entry through to delivery and invoicing, • Coordinate with internal teams (production, logistics, merchandising, finance) to ensure accurate and timely order fulfilment, • Monitor stock levels, handle reorders and amendments, and resolve order or delivery queries efficiently, • Support reporting, sales analysis, and showroom preparation for market weeks and trade appointments, • 1-3+ years’ experience in wholesale sales, operations, or client support, ideally within luxury or premium womenswear (menswear exposure advantageous), • Strong understanding of wholesale processes, seasonal timelines, and commercial frameworks, • Highly detail-oriented with excellent organisational and communication skills, • Confident working cross-functionally with multiple stakeholders in a fast-paced environment, • Advanced Excel skills with experience using ERP or wholesale management systems, • Professional, service-driven approach aligned with a luxury brand environment, • Fluent in English, additional languages (French, German, or Italian desirable), • Competitive benefits package including a uniform allowance, • 23 days annual leave + bank holidays, • Regular team social lunches and company events, • Opportunity for international travel across key markets including Italy, Paris, and wider Europe, • Company pension scheme, • Exposure to a luxury, design-led brand environment, • Opportunity to grow within a dynamic and collaborative team What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4797165

Product Owner | Hybrid working | Somerset-based Head Office Are you a Product Owner who thrives at the intersection of technology and business value? We're recruiting on behalf of a well-known, fast-paced retail organisation looking for an experienced Product Owner to take ownership of a critical technology domain and help shape the future of their digital and operational platforms. The Opportunity This is a high-impact role sitting within a large-scale technology programme, where you'll own and drive the vision, roadmap, and delivery of an assigned product area. You'll lead a cross-functional team to deliver prioritised outcomes at pace, balancing time, quality, and value, while enabling stable ERP delivery and continuous improvement across the business. You'll work closely with a Product Manager and a wide range of business and technology stakeholders, translating complex priorities into clear, actionable backlogs and delivering solutions that make a real difference to customers and colleagues alike. What You'll Be Doing • Owning the end-to-end product vision, roadmap, and backlog for your domain, keeping everything aligned to business strategy and programme objectives, • Building strong relationships with stakeholders across business and technology to understand priorities, dependencies, and constraints, • Collaborating with internal teams and third-party partners to shape and deliver integrated solutions across the value stream, • Driving backlog refinement, sprint planning, and release management alongside Delivery Leads and engineering teams, • Defining feature propositions and MVPs that deliver value quickly and safely, • Working closely with Solution Architects to align product direction with the target technical vision — understanding and managing technical trade-offs confidently, • Tracking and communicating outcome-based metrics, benefits realisation, and delivery progress to stakeholders, • Balancing delivery momentum with platform stability, including prioritising defect resolution What We're Looking For • Proven product management experience delivering IT-related change within a logistics or retail environment, • Solid understanding of agile working practices and product methodology, • Confident communicator and influencer who can operate effectively across a matrix, cross-functional organisation, • Comfortable managing technical complexity alongside business value in prioritisation decisions, • Analytical mindset with strong IT literacy, • A natural collaborator with excellent networking and stakeholder management skills at all levels, • Retail industry experience is desirable but not essential — what matters most is your ability to build, engage, and lead using robust product methodology. The Culture This organisation values accountability, agility, and customer-first thinking. You'll be joining a team that takes ownership, champions the customer experience, and isn't afraid to bring fresh ideas to the table. Ready to take ownership of something that matters? If you're a Product Owner looking for your next challenge in a large-scale, complex technology environment, we'd love to hear from you. Apply now or get in touch for a confidential conversation.

ROLE OVERVIEW // We are recruiting for an Early Careers Recruitment (“ECR”) Administrator to join the ECR Team. The ECR Team is part of the HR Department and the wider Business Services function based at the firm’s head office in London. Its purpose is to work alongside the ECR partners to attract and recruit those wishing to qualify as a solicitor, who will ensure the continuing success of the firm. The team consists of the Head of Recruitment, Senior Marketing Manager, Operations Manager, two Advisers, an Executive, two Assistants, and two Administrators. The successful candidate will report into the Operations Manager. KEY RESPONSIBILITIES // The key responsibilities of this role are set out below and will be shared between the two Administrators. There may be other responsibilities which are not listed. You may be required on occasion to work outside our normal working hours of 9:30am to 5:30pm, particularly during peak interview periods and event seasons. Applications • Individually checking and processing high-volume training contract, work experience, and solicitor apprenticeship programme (SAP) applications through the online application system., • Maintaining the online application system in an accurate and timely manner, including updating candidates’ applications, communicating application outcomes, and managing the online interview scheduling tool., • Managing the two shared ECR mailboxes and responding promptly to ECR queries by email and telephone. Interviews • Responsibility for the coordination of high-volume training contract, work experience and SAP interviews and ensuring that the interview process runs smoothly, including liaising with EAs to identify interviewers, keeping the interviews spreadsheet up to date, liaising with the room bookings team, and creating calendar invites., • Meeting interview candidates and setting up their written exercises. Marketing campaign and recruitment events • Assisting with the administration of the annual ECR marketing campaign, including arranging promotion and email comms, organising the logistics for recruitment events, and assisting with the administration of university society sponsorships., • Responsibility for the administration of the university prizes process., • Assisting with the administration and organisation of work experience opportunities., • Processing invoices and student travelling expenses. Future trainees • Individually checking future trainees’ certificates and transcripts. Miscellaneous • Assisting with other tasks and projects to support the team as required. CANDIDATE PROFILE // Candidates for this position must have: • Ideally degree educated or equivalent previous experience in a professional services environment., • Minimum of grade 5 or 6 in GCSE English (or equivalent)., • Excellent organisational skills, with the ability to multi-task, keep calm under pressure, and work to tight deadlines., • Enthusiastic individual prepared to take a hands-on approach to managing their workload using their own initiative., • Excellent interpersonal and communication skills., • Excellent written communication skills and attention to detail., • Proven ability to manage multiple deliverables within a tight timeframe and deliver high quality work., • Ability to work as part of a team and build strong business relationships, both internally and externally and at all levels; approachable and able to build rapport quickly., • High level of professionalism and integrity; displays the highest standard of professional ethics., • A good working knowledge of Microsoft Office Packages (in particular Outlook, Word and Excel)., • An interest in working in HR/recruitment. We welcome applications irrespective of race, colour, ethnic or national origin, disability, sex, gender identity, sexual orientation, age, religion, belief or marital status

Owen Reed is looking for an Early Careers Recruitment Administrator for a top law firm in London. Role Overview We are recruiting for an Early Careers Recruitment Administrator to join a busy Early Careers Recruitment (ECR) team within the HR function and wider Business Services team, based in London. The purpose of the team is to work alongside Early Careers Recruitment partners to attract and recruit aspiring solicitors who will contribute to the continued success of the firm. The team consists of the Head of Recruitment, Senior Marketing Manager, Operations Manager, two Advisers, an Executive, two Assistants, and two Administrators. The successful candidate will report into the Operations Manager. Key Responsibilities The responsibilities of this role are shared between the two Administrators and may include additional duties as required. Please note, occasional work outside normal hours (9:30am – 5:30pm) may be required, particularly during peak interview periods and event seasons. Applications • Review and process high volumes of Training Contract, Work Experience, and Solicitor Apprenticeship Programme (SAP) applications via the online application system., • Maintain the online application system accurately and efficiently, including:, • Updating candidate records, • Communicating application outcomes, • Managing the online interview scheduling tool, • Coordinate high-volume interviews across Training Contracts, Work Experience and SAP programmes., • Support the smooth running of the interview process, including:, • Liaising with EAs to identify interviewers, • Maintaining interview tracking spreadsheets, • Coordinating with room bookings teams, • Creating and managing calendar invitations, • Assist with administration of the annual ECR marketing campaign, including:, • Arranging promotional activity and email communications, • Coordinating logistics for recruitment events, • Supporting university society sponsorship administration, • Manage administration of the university prizes process., • Support the organisation and administration of work experience opportunities. Qualifications & Experience • Ideally degree educated, or equivalent experience within a professional services environment., • Minimum Grade 5 or 6 in GCSE English (or equivalent)., • Excellent organisational skills, with the ability to:, • Multi-task effectively, • Remain calm under pressure, • Work to tight deadlines, • Proactive and enthusiastic approach, with the ability to manage workload using initiative., • Excellent interpersonal and communication skills., • Strong written communication skills and exceptional attention to detail., • Proven ability to manage multiple deliverables while maintaining high quality standards., • Strong teamworking skills and ability to build relationships internally and externally at all levels., • Approachable and able to build rapport quickly., • High level of professionalism, integrity and ethical standards., • Strong working knowledge of Microsoft Office, particularly:, • Outlook, • Word

Partner Delivery & Events Executive 📍 London - Hybrid 💰 £32,500 – £37,500 + renewal bonus + equity + benefits 📄 Permanent | Full-time The Company We’re hiring on behalf of a fast-growing business in the financial services space — one of the most recognised names in retail investing, with a community of over a million members and a B2B arm that works with hundreds of financial brands globally. The business runs campaigns, content, and events that help financial brands reach and engage everyday investors. Their events programme is a major part of what they do — and it’s growing fast, with flagship experiences in London, New York, and more in the pipeline. Culture-wise, it’s a small, high-performing team where people are trusted to own things and given real room to grow. The Opportunity This is a newly created role sitting at the heart of how the business delivers for its commercial partners. You’ll be the person who makes sure everything runs smoothly — keeping partners informed, campaigns on track, and events delivered to a high standard. The role touches two areas: partner correspondence and campaign delivery and events. Both are central to what the business does, and both are growing. On the partner side, you’ll be the main day-to-day contact for a portfolio of live commercial partners — coordinating internally across content, marketing, and events teams to make sure everything lands on brief and on time. You’ll build reporting and performance materials, keep things organised, and make partners feel the value of the relationship. On the events side, you’ll support the Head of Events across a busy calendar — in-person and online formats across the year. Think logistics, supplier management, partner comms, speaker briefings, and on-site delivery. This includes attending events in person, including in New York a few times a year. It’s a meaningful, visible part of the role — and as the events programme grows, so does the opportunity within it. The overarching goal is simple: partners who are well looked after renew. That’s the benchmark. Who They’re Looking For This is an early-career role. What matters more than a specific background is the right set of traits — someone organised, clear in their communication, and genuinely excited by the variety this kind of role brings. • 1.5 - 2+ years in a delivery, coordination, account management, or events-adjacent role, • Comfortable dealing with external contacts day to day — confident and clear, not necessarily a seasoned account manager, • Highly organised and reliable — someone who keeps multiple workstreams moving without things slipping, • Consultative by nature — you ask good questions, listen well, and relay information accurately, • Comfortable with basic data — building trackers, pulling reports, putting together performance summaries, • Happy in a fast-paced, startup-style environment where you won’t be heavily directed, • Ambitious — you want to build something and grow, not just tick tasks off a list A background in or genuine interest in financial services or investing is a bonus — people who care about the space tend to get passionate about the product quickly, and that shows. What’s In It For You • £32,500 – £37,500 base salary depending on experience, • Renewal bonus on top — £500 per partner renewal, paid in addition to base, • Equity package, • 33 days holiday (25 days plus UK bank holidays), • Full benefits package — virtual GP, gym discounts, salary sacrifice schemes, personal development budget, • International travel — New York and other locations as the events calendar grows, • Real autonomy and ownership from early on, • Direct exposure to commercial leadership from day one, • Clear progression pathways — whether that’s into a more commercial, client-facing route or deeper into events and operational leadership as the function grows This Role Will Suit You If You’re early in your career and want a role with real breadth — not one narrow specialism. You want to be client-facing, involved in events, and earning more responsibility as you go. You’re someone who takes ownership rather than waiting to be told what to do. You have a test-and-learn mindset — you’ll try things, see what works, and improve from there. You’re not put off by ambiguity; if anything, you’re energised by it. Maybe you’ve been in a coordinator or exec role and feel ready to own more. Maybe you’ve had some events exposure and want to combine it with account management. Maybe you just want to work somewhere with a strong culture, a product people genuinely love, and a team that gives you room to grow. If that sounds like you — we’d love to hear from you.

Our client, a luxury fabric and cloth brand, is seeking an experienced and highly organised Operations Coordinator to join their London head office on a permanent basis. This is an exciting opportunity for someone with experience within textiles, interiors, luxury goods, or a product-led business who thrives in a fast-paced environment and enjoys working across operations, logistics, systems, customer service, and commercial support. The successful candidate will play a key role in ensuring the smooth day-to-day running of the business, working closely with internal teams, international partners, suppliers, customers, and external stakeholders across the UK, Europe, and the US. Key Responsibilities • Coordinate and support operational processes across the business, ensuring workflows are managed efficiently and proactively., • Act as a key liaison between internal departments, external partners, suppliers, and global stakeholders., • Develop a strong understanding of business systems, operational procedures, and internal processes to support effective day-to-day operations and decision-making., • Produce regular sales, operational, and performance reports for senior management., • Prepare royalty reporting and support relationships with external design partners., • Monitor and track annual targets across territories and showroom locations., • Analyse collection performance, sales trends, and order conversion data to support commercial decision-making., • Support and maintain integrations between the company website, ERP system, and third-party platforms., • Liaise with developers and external service providers to troubleshoot issues and support operational improvements., • Manage inbound stock deliveries and oversee allocation against outstanding customer orders., • Monitor stock levels across products and sampling inventory to ensure availability and operational efficiency., • Implement pricing updates across collections while maintaining margin consistency., • Oversee order processing across the UK, Europe, the US, and selected international regions, ensuring accuracy, efficiency, and a high level of customer service., • Provide exceptional customer service support to UK, European, and US customers, responding to enquiries professionally and efficiently across orders, deliveries, product information, and operational queries., • Build strong relationships with customers, suppliers, and trade partners, ensuring a premium client experience at all times., • Support trade account setup and approval processes., • Coordinate internal scheduling, including holidays, remote working, and team calendars., • Provide cross-functional support across departments during periods of absence or peak trading periods., • Assist accounts and operational teams with administrative support where required., • Previous experience within operations, customer service, logistics, sales support, or business administration, ideally within luxury, textiles, interiors, fashion, or a creative product-led business., • Proven experience supporting UK and international customers, ideally across European and US markets., • Exceptional organisational skills with strong attention to detail and the ability to manage multiple priorities simultaneously., • Strong Microsoft Office skills, particularly Excel, with confidence working across reporting and operational systems., • Experience using ERP systems, ecommerce platforms, or integrated business systems would be highly advantageous., • Excellent communication and interpersonal skills, with the ability to build strong relationships internally and externally., • A proactive, solutions-focused, and adaptable approach to work., • Strong problem-solving skills and the ability to work effectively under pressure in a fast-paced environment., • Commercially aware with a customer-first mindset and a passion for delivering a high standard of service., • Able to work independently while collaborating effectively within a team environment., • A background or qualification in textiles, design, merchandising, business, or a related field would be advantageous.

Assistant HR Manager | 50K | Central London Company Description We’re recruiting on behalf of a well-established, retail global organisation operating across the UK and Europe, supporting leading brands and retailers with comprehensive product development and delivery services. The organisation manages everything from design and sourcing to manufacturing and logistics, leveraging a broad global network of suppliers and partners to deliver efficient, scalable supply chain solutions for some of the biggest brands around the globe. The Assistant HR Manager is responsible for delivering high-quality operational HR support across assigned business areas, ensuring consistent application of HR policies and effective management of employee relations activity. The role acts as a key link between strategic HR leadership and day-to-day HR operations, supporting managers and employees while ensuring complex or high-risk issues are escalated appropriately to the Head of HR. Focus areas for this role will be UK teams and workforce outside of London. This role will require monthly travel to sites outside of London, to Manchester and Nottingham. Key Responsibilities HR Operations & Compliance ● Maintain accurate and up-to-date employee data within HR systems (HRIS) ● Support payroll processes by ensuring timely and accurate employee data updates ● Ensure compliance with employment legislation, internal policies, and audit requirements ● Support preparation of HR reports and management information (MI) Onboarding & Employee Lifecycle ● Oversee the onboarding process to ensure a consistent and positive employee experience ● Ensure completion of all pre-employment checks including right to work, references, and contract issuance ● Manage probation processes, ensuring timely reviews and appropriate outcomes ● Support off boarding processes including exit administration and feedback capture Recruitment & Talent Acquisition ● Manage end-to-end recruitment processes for assigned roles and business areas ● Partner with hiring managers to define role requirements, selection methods, and hiring timelines ● Coordinate interview processes, candidate communications, and offer management ● Maintain strong relationships with recruitment agencies where applicable ● Ensure recruitment activity aligns with workforce planning and business priorities Manager Support & Advisory ● Provide first-line HR advice and guidance to managers on policies and procedures ● Coach managers in handling performance, conduct, and absence issues effectively ● Support consistent application of HR frameworks across all business areas ● Act as an escalation point for HR-related queries from the HR Generalist Employee Relations (ER) ● Manage a range of employee relations cases including disciplinary, grievance, absence, and performance management cases ● Conduct workplace investigations, gather evidence, and produce clear case documentation and recommendations ● Ensure fair, consistent, and legally compliant handling of all ER matters ● Provide guidance and coaching to line managers on ER processes and best practice ● Escalate complex, high-risk, or precedent-setting cases to the Head of HR HR Projects & Initiatives ● Support delivery of HR initiatives such as engagement, wellbeing, and diversity & inclusion programmes ● Assist in the implementation of HR policies and process improvements ● Contribute to organisational change projects as required ● Support Head of HR with HR transformation or HR strategy activity Key Skills & Competencies ● Employee Relations expertise ● Operational HR delivery ● Stakeholder influencing and coaching ● Problem-solving and decision-making ● Organisation and prioritisation ● Confidentiality and professionalism Experience & Qualifications Essential ● Experience in a generalist HR role with exposure to employee relations case management ● Experience managing recruitment processes end-to-end ● Experience supporting managers with HR advice and guidance ● Working knowledge of HR systems (HRIS) ● Strong working knowledge of UK employment law ● CIPD Level 5 qualified or working towards Desirable ● Experience in supply chain, retail, logistics, or consumer goods industries ● Experience in multi-site or complex organisational environments ● Experience supporting organisational change or restructuring Personal Attributes ● Commercially aware and solutions-focused ● Adaptable and comfortable in a fast-paced environment ● Strong interpersonal skills and cultural awareness ● Commitment to building positive employee experiences Benefits ● Annual discretionary bonus scheme ● Hybrid working options (3 days in office) ● Pension scheme ● Private healthcare

An exciting opportunity has arisen for an experienced Event Manager to join the Private Dining Team at The Birley Clubs based in Mayfair, London. The Birley Clubs operate some of the world’s most iconic private members’ clubs; Annabel’s, Harry’s Bar, Mark’s Club, George and The Bath & Racquets Club. As Event Manager you will effectively manage and sell the private dining spaces across The Birley Clubs. You will be required to prepare all event documentation and coordinate with the onsite Private Dining Teams and client to ensure consistent, high level service throughout all stages of the event as well as a seamless turnover to the onsite team. You will effectively handle all member enquiries for your Clubs and ensure conversion targets are achieved on an ongoing basis. We offer our employees: • A highly competitive starting remuneration package, • Increased remuneration as you develop and progress in your role, • Staff discounts, • Discounted corporate rate at Fitness First and V Health, • Life assurance cover, • Employee events, • Access to pension scheme, • Access to our Cycle to Work scheme, • Wagestream – a financial wellbeing benefit that provides you access to your pay as you earn Key Responsibilities: • Be the primary point of contact for member and client enquiries across The Birley Clubs, • Lead and manage all events from enquiry to execution, ensuring an exceptional end-to-end experience, • Liaise closely with the operation teams, chefs, sommeliers, and private dining managers to ensure seamless event delivery, • Prepare all necessary event documentation, including contracts, function sheets, menus, floor/table plans, and guest collateral, • Ensure timely and accurate contract completion and adherence to standard operating procedures (SOPs), • Conduct site visits and client walkthroughs, providing expert guidance on event layout and logistics, • Create bespoke proposals that reflect the client’s vision and The Birley Clubs’ luxury standards, • Identify upselling opportunities and enhancements to elevate the members experience, • Build strong cross-functional relationships with the Private Dining and wider operations teams, • Support business development by cross-selling across clubs and spotting new event opportunities, • Prepare weekly sales reports and event forecasts for senior leadership, • Lead pre-event briefings and attend post-event debriefs to ensure operational alignment, • Gather and respond to post-event feedback, ensuring continuous service improvement, • Assist the Head of Events with ad hoc administrative tasks and strategic initiatives We are ideally looking for candidates who: • Have worked in a similar role as a strong Event Manager within the luxury hospitality market, • Be passionate about delivery high quality and unique events, • Have excellent time management, project management and organisation skills and the ability to prioritise tasks and effectively manage the workload in order to meet deadlines, • Be experienced in working within budgets and hitting targets, • Be an excellent communicator both verbally and in writing ensuring a professional and courteous manner at all times with members, clients and suppliers, • Have excellent administration skills, • Be well-presented, out-going, confident and an excellent team player, • Be effective at multi-tasking and managing multiple events whilst remaining calm, • Have strong working knowledge of Word, Excel, Outlook and related PC packages This role is based at our Mayfair office and requires on-site presence Monday to Friday. If you want to be part of the most exciting private members’ clubs in London, we would love to hear from you!

We are Imbono. A leading operator and provider of infrastructure and essential goods and services across emerging markets. There is no other emerging markets player like us. We combine global capital and operational expertise in a single, integrated model. We are the architects of possibility – sharp thinkers, problem solvers, and resourceful innovators who make things happen when no one else can. And every project is built to last. Our ambition is to transform the lives of more than 100 million people by 2040 by expanding access to essential services such as water, energy, food, healthcare, education, and infrastructure. Our Mission is delivering integrated, high-impact solutions that expand access to essential services combining operational execution, local presence, strategic partnerships, and sustainable capital. Role Summary This is an entry-level front-office trading position designed for a commercially driven, analytically strong individual who is beginning their career in commodity markets. The Junior Oil Trader will support other more senior traders in executing physical and/or paper transactions across crude oil and refined products, whilst developing independent market judgment, counterparty relationships, and risk management capabilities. Working under the direct supervision of the Head of Crude & Products Trading, the successful candidate will rotate across core trading activities and gain structured exposure to market analysis, deal execution, scheduling, and risk reporting. Over time, the role carries a clear pathway to a fully autonomous trading mandate with P&L responsibility. The role will contribute directly to strategic growth while managing market risk and developing supply, demand, and pricing strategies. Responsibilities • Originate and execute physical and/or paper trades in oil markets (e.g., crude, gasoline, diesel, fuel oil), • Monitor global and regional markets to identify arbitrage, pricing trends, and trading opportunities, • Manage positions and exposure in line with risk limits and compliance frameworks, • Develop and maintain relationships with counterparties, suppliers, brokers, and logistics teams, • Collaborate with operations, compliance, legal, structuring and finance to ensure timely and compliant execution, • Contribute to market intelligence, trading strategy, and investment decision-making, • Attend industry events and maintain visibility in the trading community, • Build and maintain pricing models, crack spread analyses, and market intelligence reports., • Contribute to trading strategy discussions and present market views to the desk. Experience • 2-4 years of experience in a trading, risk, market analysis, or closely related commercial role within oil & gas, energy, or financial markets., • Proven track record of consistent profitability and strong deal execution will be a plus, • Deep understanding of market structures, pricing benchmarks (e.g. Platts, Argus), logistics, and hedging instruments, • Strong analytical mindset, market instincts, and decision-making under pressure, • Established counterparty network in relevant regions and products, • Excellent communication, negotiation, and relationship-building skills, • Proficient in trading tools, risk systems, and Excel; experience with ETRM platforms preferred, • Internship or placement experience on a commodity trading desk, at an oil major, energy trading house, or investment bank is strongly preferred. Preferred Experience: • Experience with European, African, or Middle Eastern refined product flows, • Exposure to shipping and chartering dynamics, • Experience in building books, structuring deals, or developing new markets Educational Qualification • Bachelor’s degree in finance, Economics, Engineering, Mathematics, or a closely related field Competencies • Commodity markets (crude/refined), pricing benchmarks (Platts, Argus), derivatives and hedging instruments, • Quantitative modelling, data analysis, and trading systems proficiency, • Risk management frameworks, trade lifecycle, supply chain and logistics fundamentals, • Commercial acumen, entrepreneurial thinking, and sound judgement under pressure, • Communication, collaboration, integrity, resilience, and high attention to detail Our Values • Client Oriented, • Excellence, • Innovation, • Integrity, • Perseverance We believe that diversity strengthens our organisation and we welcome applications from individuals of all backgrounds and experiences. We want every candidate to perform at their best. If you need any reasonable adjustments during the application or interview process, please contact us and we will work with you to meet your needs.

Join a fast-paced, dynamic environment at the heart of the beauty and wellness industry. This is a key role driving excellence across operations, logistics, and B2B wholesale fulfilment. The Role We’re looking for a confident and experienced Operations Manager to lead a collaborative team and oversee the smooth running of all order processing and dispatch operations. This is a hands-on role where you’ll work closely with internal teams, warehouses, and sales to ensure an exceptional customer experience and continuous improvement across the board. Key responsibilities include: • Leading and managing the Operations team, assessing workloads and allocating accounts, • Managing and developing the team through weekly catch-ups and tailored development plans, • Managing the full operational process, responding to follow-up queries and customer needs, • Maintaining strong working relationships with warehouse partners and improving fulfilment processes, • Updating warehouse teams on B2B requirements such as kitting and reworks, • Overseeing order fulfilment, export documentation, and compliance paperwork, • Acting as the point of escalation for urgent issues and key projects, • Collaborating with the Head of Operations on system and warehouse improvements (e.g. EDI integration), • Supporting credit control with account reconciliation, • Working with the Ecommerce team to resolve stock/order issues and reduce web errors, • Creating reports to monitor open orders and support wider business decisions, • Providing weekly updates on operational performance and ongoing projects, • Supporting Sales teams across various territories and planning seasonal product launches, • Driving the S&OP process through post-activity evaluations How You’ll Dazzle Us • You’ve got proven experience managing operational teams within a fast-moving business, • You’re a strong communicator who builds trusted relationships across departments, • You thrive under pressure, love improving processes, and have a sharp eye for detail, • You’re confident using ERP systems (such as SAP or Business Central), • You take ownership and have a proactive, solution-focused mindset, • You’re comfortable reporting to senior leadership and contributing to business-wide strategy, • Your time management and organisational skills are second to none, • You’ve got experience working across B2B, wholesale and ecommerce functions

Company Secretary I've been instructed by a large privately owned international group seeking a Company Secretary operating across multiple sectors, including real estate, hospitality, logistics, engineering and technology. Reporting to the Head of Legal, you will lead company secretarial activities for UK entities while supporting governance and compliance initiatives across the wider international group. Key Responsibilities: • Manage core company secretarial duties for UK entities, • Prepare board and shareholder documentation and meeting minutes, • Support corporate governance, compliance, and statutory obligations, • Maintain statutory records and oversee entity management systems, • Support audits, restructuring projects, and wider corporate matters, • Lead and coordinate governance standards and continuous improvement initiatives, • Provide support to senior stakeholders, including Boards and non-executive directors, • Oversee group-wide data protection coordination Your background: • Degree in Law or related discipline, • Strong company secretarial experience within a large or complex organisation, • CGI/ICSA qualification, • Experience with governance frameworks and company secretarial software, • Excellent organisational, communication, and stakeholder management skills, • High attention to detail and ability to manage confidential matters effectively Experience supporting corporate restructuring, M&A, or multi-entity international groups would be advantageous. Looking forward to receiving your application!

Job Title: Interior Designer Location: London W1T Company: BoConcept – Trade & Contract Division Reports to: Design Team Management About BoConcept Born in Denmark in 1952, BoConcept is a global premium lifestyle brand, designing, producing, and selling contemporary furniture, accessories, and lighting for private homes and commercial spaces. Our Trade & Contract division specialises in delivering tailored solutions to clients across the residential, workplace, and hospitality sectors. Job Summary We are hiring an Interior Designer to strengthen our Trade & Contract design team with a clear focus on high-quality client presentations and 3D visualisation. This role supports fast-paced B2B projects across BTR / residential developments, hospitality, workplace and commercial environments, translating briefs into compelling, commercially viable design proposals—often with multiple options, tight deadlines, and frequent stakeholder feedback. You will be hands-on in producing client-ready decks, FF&E schedules, layouts, and photorealistic renders, with strong file discipline and accuracy across specifications and pricing-support documentation. This is a highly collaborative role. You will work agilely within a small design team, taking ownership of defined workstreams within live projects (e.g., presentation packages, 3D visuals, FF&E schedules, option sets), while interfacing closely with the design team management and wider stakeholders. Success in this role means producing strong, client-ready solutions based on an agreed brief and brand direction, iterating quickly through feedback, and contributing to a consistent team output. Key Responsibilities Concept & presentation delivery · Build client-ready design proposals: concept narrative, mood boards, material palettes, furniture layouts, annotated plans and elevations, and presentation boards/decks (InDesign / PowerPoint). · Create and refine high-impact visuals: 3D models, staging, lighting, and photorealistic renders suitable for client approval and marketing-grade outputs where required. · Produce option sets (Scheme A/B/C), alternates and value-engineering options without losing design intent. Space planning & technical · Develop space plans and technical packages (AutoCAD / Revit where applicable), including furniture layouts, key dimensions, and coordination drawings. · Maintain clear drawing standards, version control, and issue tracking across iterative design development. FF&E specification & commercial support · Able to produce or revise detailed FF&E schedules including product codes, finishes, quantities, compliance notes (where applicable), lead times, and alternates. · Support the team with quote-ready documentation: pricing matrices, options comparisons, change logs, and summary sheets (high accuracy expected). · Specify FF&E items when required to complete a full scheme (lighting, rugs, accessories, joinery elements etc.), aligned with budget and client expectations. Styling & dressing · Lead the styling and dressing of show apartments, marketing suites, and amenity spaces to create cohesive, aspirational environments aligned with the project brief and target audience. · Select and curate accessories, soft furnishings, artwork, and decorative elements to enhance the overall design concept and elevate visual impact for client presentations, marketing collateral, and on-site delivery. · Coordinate styling installations on-site where required, ensuring layouts, finishes, and final details are executed to a high standard and consistent with approved design schemes. Project coordination · Coordinate with internal stakeholders (Sales, Operations, Logistics) and external parties (client teams, consultants, suppliers, contractors) to ensure a smooth path from concept to delivery. · Assist with site surveys / site visits as required; capture accurate measurements, constraints, and installation considerations. · Maintain organised project folders, naming conventions, and structured documentation to ensure team continuity and speed. Innovation & workflow • Use AI tools where appropriate to accelerate ideation, mood exploration, visual drafting, and workflow automation—without compromising brand quality or accuracy., • Stay current with commercial interiors trends, sustainability, durability specifications, and evolving rendering/presentation workflows. Essential skills & experience • Proven experience in interior design (residential and/or commercial/hospitality); Trade & Contract/B2B experience strongly preferred., • Strong presentation capability: can produce polished decks/boards that sell the concept clearly and professionally., • Strong 3D capability: can model, stage and render to a high standard and iterate quickly based on feedback. Software (must-have) · AutoCAD (strong) · Adobe Creative Suite: InDesign + Photoshop + Illustrator (strong) · SketchUp and/or 3ds Max (strong) · Revit (proficiency) · pCon Planner (strongly preferred / ideally confident) · High competence in PowerPoint (or Keynote) and Excel for schedules and pricing-support documentation AI tools · Demonstrable use of AI-enabled design/visual tools (concept ideation, mood generation, rendering enhancement, workflow automation). Must show discernment and quality control. Ways of working · Team-oriented and agile: able to take ownership of assigned project components, collaborate seamlessly with other designers, and interface effectively with the Head of Design and management · High attention to detail, accuracy, and strong file/version discipline. · Able to manage multiple live projects with fast turnaround and frequent revisions. · Confident communicator: can present internally, respond to feedback, and document decisions clearly Desirable (nice-to-have) · Rendering engines / real-time workflows (e.g., V-Ray / Corona / Enscape / Twinmotion / D5—any is useful) · Experience with contract compliance considerations (commercial durability, upholstery/fire performance basics, hotel/BTR standards) · CRM and project management tools (e.g., HubSpot, Monday.com) Portfolio requirement Portfolio must include: · Client-ready presentation examples (boards/decks) · Space planning examples · 3D visualisation/renders showing lighting/material realism and consistency How we work We operate as a coordinated design function. Designers are expected to: · Deliver high-quality outputs autonomously within their allocated scope, while aligning to the project brief, brand standards, and agreed design direction. · Work confidently through design iterations and review cycles, responding to feedback with speed and precision. · Be team-first: communicate clearly, document decisions, support shared deadlines, and maintain consistent standards across all deliverables. · Take ownership and earn credit for their contribution, without losing alignment with the overall project vision and leadership review process. What We Offer • Competitive basic salary + Bonus, • Company pension, • Employee discount, • Private medical insurance, • Hybrid working (London W1T office + remote flexibility), • Monday to Friday schedule (no weekends), • Exposure to high-profile international projects within a brand-led design environment

Do you have a talent for making operations tick seamlessly behind the scenes? We’re looking for an exceptional individual who’ll join the Operations team of this growing international consulting firm, someone who loves to take responsibility for the smooth running of back office/admin support operations and will relish a role where no day is the same. This is one of those critical, behind the scenes roles, that helps complex, entrepreneurial organisations thrive. You’ll be a proven organiser who loves to be busy, challenged, and able to use your initiative. With an excellent eye for detail, and the ability to adapt to a wide variety of tasks, you’ll demonstrate dependability, resourcefulness, and operating with a high level of accountability and independence, whilst still being an excellent team player. Perhaps you’ll have operated in a varied office, operations or admin management role, or a broad Executive or Team support role, or equivalent, but you’ll certainly be someone who takes great pride in the quality of their work, and in being a trusted ‘go to’ support resource within your organisation. What you’ll do • Ensure the smooth day‑to‑day running of a busy London office, but also support business operations in Europe & New York, • Manage suppliers, facilities, compliance, office moves, onboarding new starters, • Coordinate complex travel arrangements and itineraries for dispersed teams and executives, including anticipating diary/logistical challenges, • Plan, coordinate and execute internal and external events, including vendor/contract/budget management, • Act as focal point of contact for day-to-day staff needs, reporting to the Head of Operations What you bring • Proven experience in busy operations/team support or office management role, including managing travel, logistics, and events, • A service‑driven mindset and strong communication skills, with the ability to adapt, use initiative, and work with a high level of precision and organisation., • Advanced Microsoft Office skills, and with a curiosity about AI tools and emerging tech, • Emotional intelligence and a calm, solutions‑focused approach Why join You’ll be central to how the organisation operates, shaping processes, environments, and experiences across multiple international offices. If you want variety, autonomy, and the chance to make a visible impact every day, this is a real opportunity to thrive. This is a great chance to join of a vibrant team doing purposeful work.

Job Title: Head of Major Events (South) Location: Hersham, Surrey (KT12 3PW) Start date: ASAP Job Type: Full-time Salary range: Competitive salary commensurate with experience, plus bonus Type of work: Events/Office-based/Hybrid Role Overview RunThrough is entering an exciting new phase of growth and is looking to hire a Head of Major Events to lead our southern operations. This newly created role will oversee the operational delivery of a portfolio of mass participation events throughout the year, leading an experienced team to ensure delivery processes are maintained, events are appropriately resourced, and operational standards continue to evolve as we grow. We’re looking for someone with a strong background in the events industry, ideally in a role such as Event Director, Head of Operations, or similar, with proven experience delivering large-scale participation events. With RunThrough expecting more than 480,000 participants across 350+ events in 2026, this role will play a key part in shaping the future of our event delivery. The successful candidate will work closely with the leadership team on operational strategy, team development, and the continued growth of the business. Key Responsibilities • Lead the operational delivery of major events across the southern region, • Manage and support an operational events team throughout the year, • Ensure event delivery processes and operational standards are consistently achieved, • Oversee event staffing, logistics, and resource planning, • Work closely with senior leadership on event strategy and planning, • Manage supplier and stakeholder relationships across key events, • Support budget management and operational efficiencies, • Ensure all events are delivered safely and in line with compliance requirements, • Drive continuous improvement across event operations and participant experience, • Play a key role in supporting the continued growth of the RunThrough events portfolio. What We’re Looking For Required • Proven experience in event delivery or operations within mass participation or sporting events, • Experienced working with leadership teams and managing staff, • Strong organisational skills with the ability to manage multiple tasks in a fast-paced environment, • Strong supplier and contractor connections, • High-level stakeholder management experience, • Confident leading teams at live events, including staff and volunteers, • Ability to problem-solve and make decisions quickly under pressure, • Excellent communication skills and a friendly, approachable manner, • Hands-on, proactive attitude with a willingness to work outdoors in all conditions, • Ability to work on the weekends, • Passionate about running and live events, • Full UK driving licence (essential). Benefits • Highly competitive salary plus bonus, • Free entry to races, and discounts for your friends & family, • Enhanced parental leave, • Access to wellbeing platform, • Flexible working arrangements - hybrid Working, flexible Hours, • Free personalised running coaching, • Discounts available from our partners, • Free RunThrough Kit and discount codes available, • Free membership to the RunThrough Run Club - a place where you can meet and train with other members of the community, • Regular team socials including group runs, • Cycle to Work Scheme, • Bi-annual company socials & away days, • Opportunities to travel & work at events globally. How to Apply Interested candidates should submit their CV and a cover letter outlining their relevant experience and suitability for the role to . RunThrough is an equal-opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.

Customer Operations Manager (4 days per week) Sarah Chapman | Chelsea, London (Hybrid) We are looking for a talented Customer Operations Manager to support the Sarah Chapman Operations team. About the brand Uniquely positioned at the intersection of advanced science, sensorial luxury and clinical expertise, Sarah Chapman London is one of Britain’s most renowned luxury skincare brands, founded by globally respected facialist and industry authority Sarah Chapman. With over 25 years of clinical experience, Sarah’s deep understanding of skin health and product formulation has earned her the trust of some of the world’s most recognisable faces, and a global reputation as London’s most sought-after facialist. Her Skinesis Clinic remains one of London’s leading destinations for advanced facial treatments, performing over 15,000 treatments annually and providing the real-world insight that powers the brand’s continuous innovation in its multi-award-winning skincare line, through its Face to Formula™ approach. Job Summary The Customer Operations Manager plays an integral role in managing both UK and International Operations for the business. Reporting into the Senior Supply and Operations Manager. This role requires strong attention to detail and can work in a fast-paced environment. Working closely with the 3PL to ensure timely and accurate order fulfilment to retail and distributor partners. The role requires coordination with the sales and finance teams to maintain a seamless operation, resolve order issues and deliver exceptional customer service. Key Responsibilities • UK Wholesale & International order management – from processing orders, to liaising with the 3PL to ensure orders and picked/packed and delivered on time., • Complete relevant documentation for the international market to ensure smooth delivery or collection of orders within the agreed SLAs., • Building relationships with retailer and distributor supply chain teams, ensuring emails and queries are resolved in a timely manner, whilst ensuring clear communication of order updates and flag any stock issues., • Attend retailer/distributor partner monthly calls as and when necessary to support the sales team., • Working closely with the sales team, ensuring alignment on orders and stock allocations, • Investigate and resolve any stock discrepancies and shortage claims. Working with sales and finance to resolve in a timely manner & reflecting in the ERP system., • Processing all Free of Charge orders for both internal and external demands., • Managing Head Office stock cupboard. Ensuring sufficient stock is held and tracking maintained., • Coordinate and process staff quarterly allocation orders., • Manage and coordinate rework orders with our 3PL, such a tester conversion, limited edition kitting & Christmas productions. Ensuring the 3PL have a planned schedule of works completed within agreed timeframe, whilst maintaining ERP system with stock reflections, • Maintain inbound deliveries with the 3PL by ensuring booking slots are raised, • Support 3PL and department during stock take, • Undertake regular visits to the 3PL (based in London), • Manage EDI integrations and facilitate on boarding of retailers, • Provide admin support for the Sales team for NLF input as and when required., • Provide cover & support for Customer Care during peak and times of absence. The Ideal Candidate Key Skills and Requirements;- • Degree level or equivalent qualification., • Minimum 3 -5 years’ experience in operations/logistics/relationship management/customer care roles, • Industry Experience in beauty, luxury retail, fashion., • Order management and wholesale operations, • International shipping and export documentation, • Strong skills in ERP Systems experience – Cin7 would be preferable., • Natural cross functional collaboration skills, • Strong aptitude for Data analysis & Reporting, • Proactive Problem solving, • The ability to adapt to change, • Demonstrate exceptional attention to detail, • Strong organisational qualities, a strong communicator – with the ability to forward-plan., • Ability to manage a sometimes-heavy workload and to work well under pressure., • Humble, resilient, honest, reliable and empathetic, • Happy with hybrid working; 4 days in office and 1 day at home.

Learning & Development Assistant (12‑Month FTC) London | Hybrid Working My client, a well‑established international law firm, is looking to recruit a Learning & Development Assistant to join its People team on a 12‑month fixed‑term contract. This is an excellent opportunity for a bright, organised, and proactive individual to gain hands‑on experience supporting a high‑profile change and development programme within a professional services environment. Working closely with senior L&D stakeholders, the role offers exposure to firm‑wide initiatives, international collaboration, and end‑to‑end learning coordination. The Role The Learning & Development Assistant will play a key role in supporting the delivery of a major transformation programme, working closely with the Global Head of Learning & Development and the Programme Manager. The focus of the role is coordination, communication, and flawless execution, ensuring learning activity and events run smoothly across locations. Key responsibilities include: Programme & Working Group Support • Coordinating working group meetings, including attendance, note‑taking, and distribution of actions and decisions, • Supporting progress tracking across programme workstreams, • Providing administrative support to the L&D and programme leadership teams Event & Programme Coordination • Drafting and issuing invitations and joining instructions, • Tracking responses and managing attendance data, • Coordinating travel, accommodation, and dietary requirements, • Sourcing venues and managing venue logistics, • Liaising with internal teams and external programme designers, • Supporting on‑site delivery of workshops and events, including evening sessions where required, • Scheduling and supporting post‑event follow‑ups and feedback activity Workshop & Virtual Session Support • Coordinating workshop schedules with internal teams and external consultants, • Setting up Zoom sessions and managing virtual workshop logistics, • Distributing pre‑work, managing breakout rooms and polls, and collecting feedback Invoice & Cost Tracking • Receiving and checking invoices for approval, • Submitting invoices for processing About You This role would suit a graduate or early‑career professional with experience in learning, HR, or professional services environments. Ideal candidates will demonstrate: • A degree‑level qualification, • Previous experience in a L&D, HR, or assistant‑level role within professional services, • Strong experience coordinating events, including off‑site or multi‑location activities, • Excellent written and verbal communication skills, • High attention to detail and strong organisational capability, • Confidence working to deadlines and juggling competing priorities, • A proactive, flexible, and enthusiastic approach, • The ability to work independently while contributing positively to a close‑knit team This is a fantastic opportunity for someone who enjoys coordination, people interaction, and bringing learning programmes to life in a professional, high‑performing environment.

Prestigious US Law Firm | London | Up to £65,000 | 4 Days in Office A prestigious US law firm with an outstanding reputation is seeking a sharp, proactive and highly organised Legal Secretary to support a busy Partner in a high performing funds team. You will provide administrative and secretarial support across a varied workload for the Head of Funds. Key Responsibilities • Complex diary and inbox management, • Coordinating in person and hybrid meetings, • Travel booking, itineraries and logistics, • Billing, invoices and expense reports, • Preparing, amending and formatting legal documents, • Liaising with clients, internal teams and external contacts, • Supporting business development and client engagement activities, • Maintaining confidential files and records, • Supporting ad hoc projects and wider team needs You will ideally have: • 3 to 6 years’ experience as a Legal PA, Legal Secretary, Executive Assistant or Team Assistant, • Experience supporting Partners, senior lawyers or senior executives, • Solid MS Office skills, including Word, Excel and PowerPoint, • Experience with billing, expenses and document management systems, • The ability to juggle competing priorities in a busy environment The Opportunity • Salary up to £65,000 with 4 days in the office, • Join a prestigious US law firm with an outstanding market reputation, • Work closely with senior lawyers in a professional environment, • Excellent opportunity for a polished Legal PA looking for a top-tier platform This role would suit a confident Legal PA / Legal Secretary who thrives in a fast paced legal environment and enjoys providing high quality support to senior stakeholders.

Mode Search are partnering with a fast-growing luxury fashion business in their search for a Head of Logistics to establish and lead their global logistics function. This is a key leadership role responsible for building and scaling a best-in-class logistics operation across all channels. The successful candidate will drive operational excellence across warehousing, transportation, and international distribution, ensuring a seamless and customer-focused supply chain as the business continues to grow globally. The Role • Define and implement logistics strategies across wholesale, retail, and ecommerce channels, • Oversee global movement of raw materials and finished goods, ensuring efficiency and accuracy across the supply chain, • Manage third-party logistics partners (3PL), freight forwarders, and carriers, including contract negotiation and performance management, • Lead warehouse operations, including inventory positioning, space planning, and seasonal volume management, • Drive international shipping compliance, including customs, duties, and trade regulations, • Partner closely with Retail and Ecommerce teams to optimise fulfilment, replenishment, returns, and delivery experience, • Lead system optimisation and digital transformation across logistics (WMS, ERP), improving automation and scalability, • Implement reporting frameworks and dashboards to track performance, cost, and delivery metrics, • Manage critical path timelines across collections, ensuring speed-to-market and operational efficiency, • Oversee inventory health strategies in collaboration with Merchandising to maximise sell-through and minimise excess stock, • Support showroom logistics and sample tracking for campaigns and photoshoots, • Build and lead a high-performing logistics team, fostering a culture of ownership, accountability, and continuous improvement Requirements • 10+ years’ experience in Logistics or Supply Chain, with at least 5 years in a senior leadership role, • Background within fashion, luxury, or a similar product-led environment, • Strong experience across multi-channel distribution (wholesale, retail, ecommerce), • Deep understanding of global shipping, customs, duties, and trade compliance, • Proven experience managing 3PL providers and negotiating logistics contracts, • Strong systems knowledge (ERP, WMS) and ability to drive digital transformation, • Advanced analytical skills, with experience using BI tools and Excel to drive decisions, • Demonstrated experience building and scaling teams, • Strong commercial awareness and cross-functional collaboration skills, • Proactive, solutions-driven, and able to operate in a fast-paced environment

Job title: Head of Event Operations – London Catering Company Salary: Up to £55k + Bonus Location: London We are working with a fast-growing London catering company seeking a Head of Event Operations to lead multi-site event delivery and drive operational excellence. This is a senior leadership role overseeing high-volume, complex events across corporate, private, and large-scale productions—combining strategic oversight with hands-on execution. Key Responsibilities • Lead end-to-end event operations across multiple venues and sites, • Manage and develop a team of Event Managers and freelance staff, • Oversee scheduling, resource planning, and operational delivery, • Drive consistency in service standards, processes, and guest experience, • Ensure compliance with health & safety, food safety, and licensing, • Build strong relationships with clients, venues, and suppliers, • Collaborate with sales, kitchen, and logistics teams, • Contribute to budgeting, forecasting, and performance analysis, • Identify efficiencies and drive continuous operational improvement About You • Proven experience in a senior event operations role within catering or hospitality, • Strong leadership experience managing large, multi-site teams, • Excellent organisational and project management skills, • Confident client-facing communicator, • Calm, solutions-focused under pressure, • Strong understanding of event logistics, staffing, and compliance What You’ll Bring • A strategic yet hands-on leadership style, • Passion for delivering high-quality events at scale, • Ability to build high-performing, collaborative teams, • Drive to improve processes and elevate standards What’s on Offer • Competitive salary + bonus, • Private healthcare, • Career development opportunities, • Staff meals and a collaborative team culture If you are keen to discuss the details further, please apply today or send your cv to Get social……. Tweet us @COREcruitment

L&D Advisor | North London | £40,000 | Onsite, full time We are recruiting for a highly visible, delivery-focused onsite L&D Advisor to join our client on a full-time, permanent basis. Reporting into the L&D Manager, this role will act as the on-site Learning & Development presence for the Head Office population. You will be front and centre, building strong relationships with employees, managers and stakeholders, and bringing the organisation’s learning offer to life through hands-on delivery and coordination. This role is firmly focused on execution, presence and engagement rather than strategy ownership. The role You will take ownership of the employee induction experience, ensuring new starters are welcomed, engaged and clear on the organisation’s values, expectations and ways of working. Alongside this, you will support the delivery of career development and learning activity across the business. Key responsibilities include: • Owning and delivering employee inductions and onboarding programmes, • Facilitating learning sessions, workshops and development activity, • Coordinating learning logistics, including scheduling, attendance, materials and on-site delivery, • Working closely with managers to identify learning needs and drive engagement with development activity, • Supporting the embedding of a consistent learning culture, • Providing feedback to the L&D Manager on programme effectiveness, engagement and emerging development needs, • Contributing to the future growth of the L&D team as the function expands About you This role will suit a delivery-led L&D professional with strong on-site presence and credibility. You will be confident operating in a visible role and comfortable being the day-to-day face of L&D. You will ideally bring: • Proven experience delivering inductions, workshops and development sessions in person, • Confidence facilitating groups at different levels, from early career to experienced professionals, • Hands-on experience owning or delivering structured onboarding programmes and improving the new starter experience, • Exposure to career pathways, progression frameworks, capability models, early careers or talent development programmes, • Strong stakeholder engagement skills, with experience working closely with line managers and employees in a face-to-face environment, • Solid operational L&D capability, including coordinating learning activity end to end, • Strong organisational skills and attention to detail Working style and fit • Comfortable being on site five days a week and acting as a recognisable point of contact, • Suited to environments where visibility matters, such as head office or customer-centric organisations, • Professional, resilient and discreet, able to support a small and growing L&D function, • Ambitious to grow with the team over time, without needing to own strategy from day one

An exciting opportunity has arisen for an experienced Event Manager to join the Private Dining Team at The Birley Clubs based in Mayfair, London. The Birley Clubs operate some of the world’s most iconic private members’ clubs; Annabel’s, Harry’s Bar, Mark’s Club, George and The Bath & Racquets Club. As Event Manager you will effectively manage and sell the private dining spaces across The Birley Clubs. You will be required to prepare all event documentation and coordinate with the onsite Private Dining Teams and client to ensure consistent, high level service throughout all stages of the event as well as a seamless turnover to the onsite team. You will effectively handle all member enquiries for your Clubs and ensure conversion targets are achieved on an ongoing basis. We offer our employees: • A highly competitive starting remuneration package, • Increased remuneration as you develop and progress in your role, • Staff discounts, • Discounted corporate rate at Fitness First and V Health, • Life assurance cover, • Employee events, • Access to pension scheme, • Access to our Cycle to Work scheme, • Wagestream – a financial wellbeing benefit that provides you access to your pay as you earn Key Responsibilities: • Be the primary point of contact for member and client enquiries across The Birley Clubs, • Lead and manage all events from enquiry to execution, ensuring an exceptional end-to-end experience, • Liaise closely with the operation teams, chefs, sommeliers, and private dining managers to ensure seamless event delivery, • Prepare all necessary event documentation, including contracts, function sheets, menus, floor/table plans, and guest collateral, • Ensure timely and accurate contract completion and adherence to standard operating procedures (SOPs), • Conduct site visits and client walkthroughs, providing expert guidance on event layout and logistics, • Create bespoke proposals that reflect the client’s vision and The Birley Clubs’ luxury standards, • Identify upselling opportunities and enhancements to elevate the members experience, • Build strong cross-functional relationships with the Private Dining and wider operations teams, • Support business development by cross-selling across clubs and spotting new event opportunities, • Prepare weekly sales reports and event forecasts for senior leadership, • Lead pre-event briefings and attend post-event debriefs to ensure operational alignment, • Gather and respond to post-event feedback, ensuring continuous service improvement, • Assist the Head of Events with ad hoc administrative tasks and strategic initiatives We are ideally looking for candidates who: • Have worked in a similar role as a strong Event Manager within the luxury hospitality market, • Be passionate about delivery high quality and unique events, • Have excellent time management, project management and organisation skills and the ability to prioritise tasks and effectively manage the workload in order to meet deadlines, • Be experienced in working within budgets and hitting targets, • Be an excellent communicator both verbally and in writing ensuring a professional and courteous manner at all times with members, clients and suppliers, • Have excellent administration skills, • Be well-presented, out-going, confident and an excellent team player, • Be effective at multi-tasking and managing multiple events whilst remaining calm, • Have strong working knowledge of Word, Excel, Outlook and related PC packages This role is based at our Mayfair office and requires on-site presence Monday to Friday. If you want to be part of the most exciting private members’ clubs in London, we would love to hear from you!

Department: Retail Place of work: London Job Type: Full-time Job purpose: As a Client Advisor, you are passionate about the world of beauty and cosmetics and ready to become the custodian of the brand's valuable heritage and legacy, sharing the vision, values, and mission guiding the Client into the world of the Brand. You take responsibility for meeting your personal sales goals and you are driven to contribute to the success of the Store. You ensure an exceptional Client experience, placing the Client first and fostering valuable relationships. You foster brand loyalty and turn each Client's visit into an unforgettable luxury shopping experience. You are a reliable team player, providing continuous support to both your colleagues and management, while performing all tasks and responsibilities tied to your department. Responsibilities: • Consistently reach and exceed personal and store sales target, both on a monthly and annual basis, while elevating and assisting in business growth, • Implement business strategies following the guidance of the Store Manager, while staying informed about the performance of the Store, • Achieve and exceed personal KPI objectives by providing outstanding customer service and ensuring the highest standards of sales quality, • Deliver a superior customer service experience by surpassing their expectations, displaying in-depth knowledge of the products and Santa Maria Novella heritage and history, in accordance with the sales standards, • Take initiative to maximize all cross-selling opportunities by using every product range available in the store, • Place the Client first by fostering a welcoming atmosphere, offering friendly and professional assistance, and addressing all their needs and requests, • Collect valuable Client information using the Company's tools (CRM) to engage with them, establish relationships, and tailor future Client development opportunities, • Ensure outstanding Client satisfaction and outstanding Client service by implementing the "Brand Selling Ceremony", • Adopt and encourage the Omni Channel approach, • Develop and sustain extensive knowledge of the luxury beauty and cosmetic industry by staying updated on beauty trends and monitoring industry competitors, • Consistently work to stay current with information on product details, sales methods, Client Services, and Company guidelines and protocols, • Handle Client inquiries, issues, and returns with professionalism and effectiveness liaising with the store manager when necessary, • Collaborate and engage effectively with colleagues, promote open and constructive dialogue, to ensure a consistently outstanding experience and contribute to a positive work atmosphere, • Follow security procedures in the store to ensure safety of Client, staff and merchandise, • Assist in maintaining the presentation of all products in line with Santa Maria Novella's visual guidelines, • Assist in the daily management of the store by keeping the understock and stock room tidy and orderly, • Adhere to Company protocols for operational guidelines and stock management, including cash handling, inventory, logistics, and all primary reporting activities required by the head office, ensuring that Company policies and procedures are effectively implemented Qualifications: • At least 2/3 years of experience in sales field; luxury retail and/or beauty preferred, • Proficiency in English, any other languages is a plus, • Ability to work in a fast-paced and dynamic environment, • Demonstrated skill in establishing enduring relationships with both Client and colleagues, • Excellent written and verbal communication skills, • High level of flexibility and ability to problem solve, • Demonstrated capability to achieve and exceed both individual and store performance targets, • Team player with interested in actively collaborating with colleagues, • Familiarity with selling ceremony and Client journey/discovery process could be a plus, • Strong customer service skills, • Capability to work a flexible schedule according to business requirements, including evenings, weekends, and holidays Equal Opportunity Statement: The announcement is applied to both sexes, according to laws 903/77 and 125/91, and to people of all ages and all nationalities, according to legislative decrees 215/03 and 216/03. All data will be processed in compliance with Legislative Decree 196/2003 and GDPR EU 679/2016.

Job Title Senior Data Analyst (Service Delivery & AI Analytics) Department Service Delivery Location Remote or Hybrid (split between site-based and home-working) Country Flexible (UK/EU/US/Hong Kong) Level Individual Contributor Reports to Global Head of Service Delivery, IT & Repairs Contract Type Permanent / Full-time Contracted Hours/Days 37.5 hours / 5 days per week Date: 29/01/26 About Us At Reveal, passion meets purpose. Our body-worn video solutions are more than just technology; they're a testament to our commitment to safety, innovation and change. Rooted in the UK, we've become a trusted ally for many police forces, local authorities, retailers and private organisations; helping to pioneer and drive the application of body-worn video in settings and geographies where we can see exciting potential. With an influence now spanning over 40 countries, our mission to make a positive impact continues to gain momentum. Purpose of the Role The Senior Data Analyst will play a critical role in enabling data-driven decision-making across Reveal’s global service organisation. This role is responsible for extracting, transforming, analysing, and visualising data from multiple enterprise systems—including Azure, Salesforce, Halo ITSM, and repair/logistics platforms—to deliver high-quality insights for senior executives, sales teams, service delivery, engineering, product teams, and customers. The role will design and maintain advanced Power BI dashboards, build robust data models, perform historical trend analysis, and develop forecasting and pattern-detection models to support operational planning and continuous improvement. In addition, this role will contribute to the evolution of AI-enabled analytics, using Python and modern AI tools (e.g. Copilot and ChatGPT-style agents) to enhance insight generation, automate analysis, and enable self-service reporting capabilities across the business. This role is critical to Reveal’s ability to scale service operations globally while maintaining service excellence, customer trust, and commercial performance. By combining advanced analytics, automation, and emerging AI capabilities, the Senior Data Analyst will help transform data into a strategic asset across the organisation. Key Responsibilities The following outlines the principal responsibilities of the role. This list is not exhaustive and may be updated to reflect business needs, provided it remains aligned with the overall purpose of the position. Data Extraction & Integration • Design, build, and maintain reliable data pipelines to extract data from Azure, Salesforce, Halo ITSM, and other internal or third-party systems., • Develop automated ETL processes to ensure timely, accurate, and scalable data refresh cycles., • Work with development teams and system owners to integrate data via APIs and improve data availability. Data Modelling & Analytics • Build and maintain robust data models to support operational, commercial, and executive reporting., • Analyse service delivery performance including SLAs, KPIs, MTTR, incident volumes, backlog trends, repair cycle times, and device failure patterns., • Perform historical trend analysis and develop forecasting models to support capacity planning, staffing decisions, and risk identification., • Identify patterns, anomalies, and systemic issues that impact service quality or cost-to-serve. Dashboarding & Reporting • Design and deliver high-quality Power BI dashboards tailored to different audiences, including senior executives, sales teams, service operations, and customers., • Standardise KPI definitions and reporting structures across regions (UK, Germany, US, Hong Kong)., • Automate recurring reports and reduce reliance on manual, spreadsheet-based reporting., • Use Python to automate data processing, analysis, and reporting workflows., • Contribute to the design and development of AI-assisted analytics solutions, including:, • Copilot-style or ChatGPT-based agents to support insight generation, reporting, or operational queries, • Natural-language interfaces for exploring service data, • Partner with stakeholders to identify high-value use cases where AI can enhance decision-making or operational efficiency. Continuous Improvement & Decision Support • Provide analytical insight to support continuous improvement initiatives across service delivery and support operations., • Support monthly and quarterly service reviews with strategic customers through high-quality analytics packs and performance narratives., • Enable proactive decision-making by identifying emerging risks before they impact customers or SLAs. Data Governance & Quality Assurance • Establish and maintain data governance standards, KPI definitions, and documentation., • Ensure data accuracy, integrity, and consistency across all reporting outputs., • Identify data quality issues and work with system owners to drive upstream improvements. Stakeholder Collaboration • Work closely with Service Delivery, Engineering, Product, Sales, Finance, and Customer Success teams., • Act as a trusted analytics partner to senior leadership, translating complex datasets into clear, concise insights., • Present findings confidently to executive stakeholders and external customers. Learning and development • We encourage continuous professional development and support learning through on-the-job experience, feedback and access to relevant training opportunities. You are expected to take ownership of your development and maintain up-to-date knowledge of sector trends, technology and best practice relevant to your role. Qualifications, Skills and Experience Essential • 5–7+ years’ experience as a Senior Data Analyst, BI Analyst, or Analytics Specialist, ideally within SaaS, ITSM, or service-led organisations., • Strong Python experience (essential), including use for data analysis, automation, modelling, and system integration., • Advanced SQL skills and experience building and maintaining ETL pipelines., • Advanced Power BI expertise, including DAX, dataflows, model optimisation, and performance tuning., • Proven experience extracting and working with data from Azure, Salesforce, and ITSM platforms (Halo ITSM preferred)., • Strong understanding of service delivery and operational metrics (SLAs, KPIs, MTTR, backlog management, incident trends, repair logistics)., • Demonstrated experience with forecasting, time-series analysis, and pattern recognition., • Ability to translate complex data into executive-level insights and compelling narratives., • Strong communication and stakeholder management skills. Desirable • Experience developing AI-assisted analytics solutions, including:, • Building Copilot, ChatGPT, or similar AI agents to support reporting, insight generation, or operational decision-making, • Leveraging large language models (LLMs) to enhance data exploration or automation, • Experience integrating Python analytics with Azure AI services (e.g. Azure OpenAI)., • Familiarity with modern data platforms (Azure Data Lake, Synapse, Snowflake, lakehouse architectures)., • Experience with predictive or prescriptive analytics beyond basic forecasting., • Exposure to automation or orchestration tools for analytics pipelines. Key Performance Indicators (KPIs) • Accuracy, reliability, and consistency of reporting and data models., • Adoption and usage of dashboards by executives and operational teams., • Reduction in manual reporting effort across the business., • Accuracy and usefulness of forecasting models., • Measurable improvements in service performance visibility and decision-making speed., • Data quality improvements across core systems.

Location: Shoreditch, London Working Structure: Office Based (Thursday we work from home) Reports to: Head of Pharmaceutical Operations Salary: Up to £50K, plus annual bonus Who are we? Since medical cannabis was legalised in the UK in 2018, Cantourage UK has been building the infrastructure that makes this industry work - safely, compliantly and at scale. We operate across two deeply interconnected worlds: • A regulated tele-health clinic, delivering high-quality patient care, • A licensed pharmaceutical supply operation, powering the wider ecosystem Together, they form a complex, high-trust system where clinical integrity, operational excellence and smart technology must work in lockstep. With a strong foundation in place and serious scale-up ambitions ahead, we're now building the operational backbone to match. The Supply Chain Manager sits at the heart of that build. What's the purpose of the role? We've built a supply chain that works. Now we need to make it exceptional. As our Supply Chain Manager, you'll take full ownership of the end-to-end supply chain function within our Pharmaceutical Operations Unit — evolving our processes, systems and rhythms to carry us confidently through our next phase of scale. You'll be the architect of how we plan, procure and deliver. Reporting to the Head of Pharmaceutical Operations, you'll work closely with Finance on our S&OP process, create clean operational boundaries, and lead a high-performing remote procurement team. This is not a maintenance role. It's a builder role. In short: if you're energised by creating structure where there isn't any, solving genuinely novel supply chain puzzles, and leaving a clear fingerprint on a business in serious pursuit of market impact — this role is for you. What impact will you have? S&OP Ownership & Planning Excellence • Play a leading role in strengthening and evolving the S&OP process — working closely with Finance to maintain a reliable planning rhythm across procurement, operations and commercial, • Ensure demand signals are consistently aligned to supply-side realities — stock positions, procurement lead times and sourcing constraints — so the business is always planning from an accurate foundation, • Continuously refine the process as we scale, ensuring it keeps pace with growing complexity and commercial ambition Supply Chain Ownership & Operational Clarity • Create clean, documented ownership of the supply chain function — separating responsibilities from the Orders team to reduce operational risk, improve efficiency and build long-term capability, • Perform a comprehensive gap analysis of existing supply routes, covering documentation, performance metrics and process mechanisms, to drive subsequent improvements, • Build out clear KPIs, reporting cadences and senior-level visibility across the supply chain Regulated Import Pathway Management • Own and manage regulated import pathways, ensuring end-to-end compliance across documentation, licensing and supply chain execution, • Work closely with the MHRA and Home Office as a key operational contact, managing ongoing regulatory obligations and maintaining strong, trusted relationships, • Collaborate with international supply partners to ensure cross-border flows remain compliant, resilient and commercially viable, • Play an active role in scoping and launching new import routes — assessing regulatory feasibility, coordinating with partners and internal stakeholders, and seeing them through to operational readiness Automation & Systems Innovation • Identify and implement automation opportunities to increase productivity, reduce manual effort and accelerate decision-making across supply chain workflows, • Evaluate best-in-class tools and platforms — always asking: what would genuinely empower this team and this business to make smarter, faster decisions?, • Embed technology-first thinking into how the supply chain function is built and operated People Leadership • Lead, develop and structure a remote procurement team, setting clear expectations, robust ways of working and a culture of accountability, • Build a function where ownership and quality standards sit with the team, not just the manager What will you bring to the table? • Proven track record managing complex, regulated supply chains — ideally in controlled drugs or pharmaceutical-grade environments (with equivalent experience from aviation, high-compliance manufacturing or forensic/laboratory logistics equally considered), • GDP and/or GMP familiarity strongly preferred; equivalent regulated-environment depth will be considered, • Demonstrable experience managing regulated import pathways — including cross-border supply routing, MHRA and/or Home Office engagement, and working with international supply partners, • S&OP involvement at a meaningful level — you've shaped and improved established processes, and know what good looks like, • Cross-functional stakeholder management — across Quality, Finance, Pharmaceutical Operations and commercial teams, • Workflow automation experience — you know how to use technology to drive productivity and build scalable, low-friction processes, • People management experience — you've led remote teams with clarity, accountability and genuine investment in their development, • A startup-to-scaleup mindset — comfortable with ambiguity, happy to roll your sleeves up, and far more energised by building than by maintaining If you have the following, it'll be a huge bonus • Direct experience with controlled drugs supply chains — Schedule 1/2, unlicensed specials or CBPM is a serious differentiator, • CIPS qualification (Chartered Institute of Procurement & Supply), • Experience evaluating and deploying supply chain management systems or data platforms to support executive decision-making, • Background in industries where supply chain failure carries genuine consequence — aviation, defence logistics or complex clinical trial supply chains Who wouldn't thrive in this role? • Someone who needs a fully built machine to operate — we're evolving ours, and you'll be a key part of that, • Those who prefer to work in isolation — this role is deeply cross-functional and demands strong, consistent stakeholder engagement, • Anyone who finds pace uncomfortable — we move fast, and execution has to keep up, • Those who see process documentation as someone else's job — here, it's a core part of yours, • Someone whose answer to complexity is to wait for direction — we need instinct, initiative and ownership from day one What do we offer? 📅 36 day annual leave (includes your birthday + all UK public holidays) 💰 Performance based annual bonus 🩺 Comprehensive private medical insurance 🤸 ClassPass membership (gyms, fitness classes, yoga, massages & more) 🚴 Cycle-to-work scheme

Job Description: Area Sales Manager – SAVR Surgical (Heat Valve Portfolio) Location: Spain, United Kingdom, Germany & Italy Department: International Sales Reporting To: Head – International Business Job Summary The Area Sales Manager will be responsible for driving sales growth and expanding market presence for SAVR Surgical’s Heat Valve portfolio across key European markets, including Spain, the UK, Germany, and Italy. The role focuses on territory management, distributor development, key account engagement, and achieving revenue targets while ensuring full compliance with European medical device regulations. Key Responsibilities • Manage and develop sales operations across the assigned European territories., • Achieve and exceed sales targets for the Heat Valve product portfolio., • Identify, appoint, and manage distributors and channel partners in each country., • Build strong relationships with hospitals, clinics, surgeons, procurement teams, and key decision-makers., • Conduct regular market visits to support distributors and develop key accounts., • Analyze market trends, competitive landscape, and pricing to identify new business opportunities., • Conduct product demonstrations, training sessions, and technical presentations for distributors and customers., • Participate in regional and international exhibitions, trade fairs, and conferences., • Coordinate with internal teams (regulatory, logistics, production, marketing) to ensure smooth order processing and high customer satisfaction., • Ensure compliance with EU MDR, CE marking, and country-specific healthcare regulations., • Prepare territory plans, sales forecasts, and periodic performance reports. Candidate Profile / Requirements • Bachelor’s degree in Business, Marketing, Biomedical Engineering, or a related discipline., • 4–7 years of experience in international or area sales within the medical device or surgical products industry., • Proven experience managing distributors in multiple European markets (Spain, UK, Germany, Italy preferred).

Global Head of Manufacturing Humanoid is the first AI and robotics company in the UK, creating the world’s most advanced, reliable, commercially scalable, and safe humanoid robots. Our first humanoid robot, HMND 01, is a next-gen labour automation unit, providing highly efficient services across various use cases, starting with industrial applications. As we scale our product from prototype to production, we are looking for a Gloabl Head of Manufacturing to join our team based in London, UK. Our Mission At Humanoid we strive to create the world’s leading, commercially scalable, safe, and advanced humanoid robots that seamlessly integrate into daily life and amplify human capacity. Vision In a world where artificial intelligence opens up new horizons, our faith in its potential unveils a new outlook where, together, humans and machines build a new future filled with knowledge, inspiration, and incredible discoveries. The development of a functional humanoid robot underpins an era of abundance and well-being where poverty will disappear, and people will be able to choose what they want to do. We believe that providing a universal basic income will eventually be a true evolution of our civilization. Solution As the demands on our built environment rise, labour shortages loom. With the world’s workforce increasingly moving away from undesirable tasks, the manufacturing, construction, and logistics industries critical to our daily lives are left exposed. By deploying our general-purpose humanoid robots in environments deemed hazardous or monotonous, we envision a future where human well-being is safeguarded while closing the gaps in critical global labour needs. What You’ll Do • Define and lead Humanoid’s end-to-end manufacturing strategy from low-volume prototyping to scalable global production., • Build and manage a high-performance manufacturing team, including production, quality, and operations personnel., • Lead the planning and execution of our first manufacturing facility, including site selection, layout design, and equipment procurement., • Develop capacity plans aligned with business objectives, NPI timelines, and long-term demand forecasts., • Establish world-class manufacturing processes and systems focused on automation, lean production, and precision assembly., • Drive continuous improvement initiatives targeting efficiency, quality, cost, and throughput., • Implement manufacturing KPIs and process control systems to track performance and maintain operational excellence., • Collaborate closely with R&D, hardware engineering, and product design teams to ensure manufacturability (DFM) and smooth NPI transitions., • Work with supply chain, procurement, and finance to ensure alignment across sourcing, cost control, and production readiness., • Act as a strategic voice in product development, providing input on design tradeoffs and factory feasibility., • Establish and oversee rigorous quality systems and regulatory compliance protocols across all manufacturing activities., • Lead root cause analysis and corrective action processes to resolve production issues swiftly and sustainably., • 10+ years of experience in manufacturing leadership roles within hardware-intensive industries such as robotics, automotive, aerospace, or advanced machinery., • Proven success in scaling production from prototype to high-volume manufacturing., • Deep knowledge of modern manufacturing methodologies, including lean, Six Sigma, and Industry 4.0 technologies., • Technical fluency across mechanical, electrical, and software-integrated systems., • Demonstrated ability to lead multidisciplinary teams and collaborate across product, engineering, and operations., • Experience setting up greenfield manufacturing facilities or scaling startup operations., • Familiarity with ERP/MES systems and digital manufacturing platforms., • Background in DFM, DFA, and automation of complex electro-mechanical assemblies., • Competitive salary plus participation in our Stock Option Plan, • Paid vacation with adjustments based on your location to comply with local labor laws, • Travel opportunities to our London, Vancouver, and Boston offices, • Office perks: free breakfasts, lunches, snacks, and regular team events, • Freedom to influence the product and own key initiatives, • Collaboration with top‑tier engineers, researchers, and product experts in AI and robotics

About Us: Intellect Design Arena Ltd is a global leader in enterprise-grade financial technology solutions, providing cloud-native, composable and intelligent platforms to progressive financial institutions worldwide. With decades of domain expertise, the company delivers a full spectrum of digital banking and insurance products that drive transformation, growth, operational efficiency and competitive advantage for clients across retail banking, transaction banking, risk, treasury & capital markets, wealth and insurance sectors. Intellect’s flagship architecture — built on design thinking and first principles — includes eMACH.ai, Purple Fabric and iTurmeric, enabling rapid modular adoption and intelligent workflows. The company operates in 50+ countries with 300+ clients globally and has a strong presence in the UK financial services market. Job Description: Executive Assistant to Business Head – Sales Location: This is a London-based role. 5 Days Onsite Role Summary We are seeking a high-caliber, proactive Executive Assistant to support our Business Head of Sales. This is a pivotal role that goes beyond traditional administrative support; you will act as the 'right hand' and strategic gatekeeper, ensuring the Business Head’s time is optimized and the sales leadership team operates at peak efficiency The ideal candidate is a master of multitasking, a discreet professional, and a cultural champion who can drive employee engagement within the London Office. Key Responsibilities Executive Support & Communication • Primary Point of Contact: Act as the lead liaison between the Business Head, the CEO, leadership, employees, clients, and external partners., • Information Flow: Manage and filter the flow of information from the Business Head’s desk, ensuring all internal and external correspondence is handled with speed and accuracy., • Communication Design: Format and draft professional memos, emails, high-impact presentations, and comprehensive reports., • Gatekeeping: Screen and direct phone calls and distribute incoming correspondence to the appropriate stakeholders. Logistics & Administrative Excellence • Calendar Management: Proactively manage complex calendars, resolving scheduling conflicts and setting up internal/external meetings., • Travel Coordination: Arrange end-to-end domestic and international travel, including flights, visas, and accommodation., • Financial Tracking: Track daily expenses and prepare accurate weekly, monthly, and quarterly expense reports., • Office Management: Oversee the performance of clerical staff and maintain office supply inventory to ensure a seamless working environment., • Meeting Governance: Attend key meetings to take detailed minutes and track action items to completion. Engagement & Culture • Monthly Huddles: Organize and coordinate monthly huddles to ensure alignment on business updates., • Employee Engagement: Design and execute engagement activities to foster a high-performance, positive team culture., • Executive Hospitality: Coordinate business lunches, executive tea/coffee sessions, and networking events for senior leadership and clients. Requirements & Skills • Experience: Proven track record as an Executive Assistant for CEO or Director-level leadership (or similar senior PA role)., • Technical Proficiency: Advanced knowledge of MS Office Suite (Word, Excel, PowerPoint, Outlook)., • Organization: Outstanding organizational and time-management skills with the ability to prioritize under pressure., • Tech-Savvy: Familiarity with modern office gadgets and applications (e.g., e-calendars, video conferencing, and digital filing systems)., • Communication: Exceptional verbal and written communication skills with a refined professional tone., • Integrity: Absolute discretion and a deep understanding of handling confidential business information., • Education: High School degree; a PA diploma or professional certification is considered a strong advantage.

Freshminds has been retained by a large transport and logistics firm to find a Head of Customer Excellence. Reporting to the Director of Transformation, you will lead the customer excellence agenda across a complex, multi‑site operation, translating customer insight into actionable programmes that improve customer outcomes and drive measurable performance improvement. Responsibilities: • Lead customer insight and NPS programmes, translating data into clear, prioritised improvement initiatives, • Own and evolve the contact centre function, including transformation to a digital‑first operating model, • Define and embed customer experience strategy, aligning service levels with commercial and operational objectives, • Establish governance frameworks to drive delivery of customer‑focused improvement initiatives across the business, • Act as a visible advocate for the customer, influencing senior stakeholders across commercial, marketing and operations Requirements: • Senior customer experience, insight or service transformation leadership experience, • Strong track record of translating customer insight into delivered operational change, • Experience leading contact centre or service model transformation programmes, • Proven ability to influence and align senior stakeholders across commercial and operational functions, • Strategic mindset combined with a pragmatic, delivery‑focused approach

The Role Senior Manager of Risk Management (Front Office Risk) ETD Commodities - to become Head of Risk Management & Head of Operations - Boutique Hedge Fund Martis Search are exclusively partnering with a boutique Mayfair based Hedge Fund to hire a permanent “Senior Manager of Risk Management (Front Office Risk) ETD Commodities.” The view of the role is to become their "Head of Risk Management & Head of Operations". This will be a stand-alone role (to potentially hire x 1) and also encompasses Hedge Fund Operations as part of the daily tasks (alongside Front Office Risk Management). The role is initially a stand-alone role based supporting various mainly ETD Commodity Futures & Options Traders. The chosen incumbent will be the sole person responsible for the full trade-life cycle of all trades, liaising directly with Prime Brokers and external Administrators. There is also % element of the role to be responsible for all “Market Risk and Investment Risk Management Oversight” (70 % Operations – 30 % Risk Management Oversight). This means, alongside working with the Front Office, CEO and other C Suite level from an Operational perspective, you will also be responsible for and also own the “Market Risk and Investment Risk Management Oversight.” Our client is happy to look at someone who has both hands and senior ETD Commodity Operations & Risk Management Oversight experience, ideally gained within a Hedge Fund, Asset Manager, but also will look at a Commodity Trading house, or Brokerage background too. There is also a chance to hire maybe x 1 other Operations Analyst in the future as the business continues to grow. Our client are in the office more days than working-from-home, however, there is flexibility and hybrid working. For the first few months though, our client would expect the chosen incumbent to be in the office for x 5 days per week until they to grips with the inner workings of the role (and to then have more flexibility to work-from-home). The role combines daily Operational ownership with the seniority to act as the firm’s senior Operations SME and Risk Management lead. Compliance and MLRO responsibilities sit elsewhere within the firm; this role liaises from time to time with the firm’s external compliance consultants on regulatory reporting but does not own the Compliance function. Our client expects the successful candidate to be a strong advocate for technology and automation. Technical skills (Excel/VBA, SQL, Python) are not required, but a clear instinct for automating manual work, designing scalable processes, and pushing the firm’s tooling forward is essential. Key Responsibilities This is a hands-on role. The successful candidate will personally own the work below — not delegate it, or supervise it from a distance. • Owning the full trade lifecycle across listed derivatives (ETD’s/ Futures & Options), Cleared OTC, and Physical Copper — Confirmations, Allocations, Give-Ups, Settlements, Expiries, Margins, and the resolution of any Reconciliations breaks., • Owning daily Reconciliations — trade, position, cash, brokerage, PB/FCM statements — and the integrity of positions, P&L and reference data in the CTRM (Loqsea)., • Owning Treasury and Payments — instructing Payments from Manco accounts, approving payments from fund accounts as authorised signatory, executing cash movements between trading accounts, and managing borrowing-base and financing rolls., • Owning the day-to-day relationships with Prime Brokers, FCMs, Clearing Banks, Fund Administrator and Depositary; signing off the monthly NAV., • Owning the Operational running of the Physical Copper book — warehouse receipts, LME Warrants, financing rolls, insurance, assays, freight, demurrage., • Owning the Risk function: setting and monitoring credit and exposure limits at PBs/FCMs; daily measurement and review of VaR, exposure, market, credit and liquidity risk on the derivatives book; assessing the impact of market events and scenarios on the books and escalating to the founder/MD; warehousing, title, insurance and logistics risk on the physical book., • Owning the operational, finance and administrative running of the firm — brokerage and invoice approvals, expense and vendor management, audit support, fund board reporting input, BCP and information-security oversight with the outsourced IT provider., • Liaison with external compliance consultants on regulatory reporting (EMIR / UK EMIR via DTCC, AIFMD Annex IV, position reporting, periodic FCA/CFTC submissions); liaison with auditors, depositary, and fund directors., • Driving automation and tooling improvements across the operations stack — partnering with the firm’s outsourced IT provider and pushing for scalable, low-touch processes wherever manual work can be eliminated. Candidate Profile • Approximately 10+ years in Commodity-focused Operations, Risk, or COO functions at an Investment Manager, Hedge Fund, Commodity Trading House, or comparable institution., • Deep familiarity with Listed & Cleared Commodity Derivatives — Exchanges, Clearing, Trade Lifecycle, Margin, Expiry, Give-Ups., • Solid working knowledge of risk concepts — VaR, exposure measurement, sensitivities, stress and scenario analysis — and a clear ability to read a book and articulate how market events would impact P&L, margin and liquidity. The successful candidate does not need to be a quant, but must be confident discussing risk substantively with the founder/MD and the trading team., • Hands-on experience with PB/ FCM relationships, authorised-person paperwork, and credit/exposure limit frameworks., • Track record of personally owning fund-side operations: NAV, reconciliations, payments, fund admin and depositary liaison, audit support., • Strong pro-technology mindset — instinct for automating manual work and improving tooling, even if not personally technical., • Operator mindset suited to a lean, owner-managed firm: pragmatic, hands-on, and genuinely comfortable owning execution rather than supervising it. Strong advantages: experience with Physical Commodities (Warrants, Borrowing-Base, Title); dual UK/US regulation (FCA + CFTC/NFA); familiarity with our stack (Loqsea, TT, WebICE, Bloomberg, FIA Tech, DTCC GTR); personal proficiency with Excel/VBA, SQL or Python Salary: Between £110 k pa - £130 k pa (possibly higher) plus a highly competitive discretionary bonus, plus healthcare, pension, electric car subsidy.

Job Summary: We are looking for a Logistics Operative to carry out electrical safety testing on portable appliances in compliance with UK regulations. The successful candidate will be responsible for ensuring that all electrical equipment owned by the business is safe to use, identifying potential hazards, and maintaining detailed records of tests performed. In addition to PAT testing, the successful candidate will support the Logisitcs Supervisor with collections and deliveries, basic equipment repairs, liaising with machinery suppliers and head office maintenance. Key Responsibilities: -Conduct Portable Appliance Testing (PAT) on electrical appliances in various environments, including offices, industrial sites, and rental properties. -Identify and record faulty equipment, taking appropriate action where necessary. -Use specialised PAT testing equipment to assess appliance safety. -Label appliances according to their test results (Pass/Fail). -Maintain detailed records and reports of all tests conducted. -Carry out basic equipment repairs where qualified to do so. -Ensure all work is carried out in line with Health & Safety regulations and company procedures. -Travel to different sites as required, sometimes working independently or as part of a team. Requirements: -A valid PAT Testing qualification. -Knowledge of UK PAT testing regulations and Health & Safety guidelines. -Experience in a similar role is preferred but not essential (training may be provided). -Ability to work independently and manage workload effectively. -Strong attention to detail and record-keeping skills. -Good communication and customer service skills. -Full clean UK driving licence. -A good command of English Language. Desirable Skills: -Experience working in facilities management, maintenance, or electrical testing. -Basic knowledge of electrical repairs or any electrical qualifications. -IT proficiency for logging test results. Location: Battersea Head Office (and sites as required) Job Type: 40hrs Working Hours: Flexible to suit the needs of the Business

Department: Retail Place of work: Harrods, London Job Type: Full-time Job purpose: As a Client Advisor, you are passionate about the world of beauty and cosmetics and ready to become the custodian of the brand's valuable heritage and legacy, sharing the vision, values, and mission guiding the Client into the world of the Brand. You take responsibility for meeting your personal sales goals and you are driven to contribute to the success of the Store. You ensure an exceptional Client experience, placing the Client first and fostering valuable relationships. You foster brand loyalty and turn each Client's visit into an unforgettable luxury shopping experience. You are a reliable team player, providing continuous support to both your colleagues and management, while performing all tasks and responsibilities tied to your department. Responsibilities: • Consistently reach and exceed personal and store sales target, both on a monthly and annual basis, while elevating and assisting in business growth, • Implement business strategies following the guidance of the Store Manager, while staying informed about the performance of the Store, • Achieve and exceed personal KPI objectives by providing outstanding customer service and ensuring the highest standards of sales quality, • Deliver a superior customer service experience by surpassing their expectations, displaying in-depth knowledge of the products and Santa Maria Novella heritage and history, in accordance with the sales standards, • Take initiative to maximize all cross-selling opportunities by using every product range available in the store, • Place the Client first by fostering a welcoming atmosphere, offering friendly and professional assistance, and addressing all their needs and requests, • Collect valuable Client information using the Company's tools (CRM) to engage with them, establish relationships, and tailor future Client development opportunities, • Ensure outstanding Client satisfaction and outstanding Client service by implementing the "Brand Selling Ceremony", • Adopt and encourage the Omni Channel approach, • Develop and sustain extensive knowledge of the luxury beauty and cosmetic industry by staying updated on beauty trends and monitoring industry competitors, • Consistently work to stay current with information on product details, sales methods, Client Services, and Company guidelines and protocols, • Handle Client inquiries, issues, and returns with professionalism and effectiveness liaising with the store manager when necessary, • Collaborate and engage effectively with colleagues, promote open and constructive dialogue, to ensure a consistently outstanding experience and contribute to a positive work atmosphere, • Follow security procedures in the store to ensure safety of Client, staff and merchandise, • Assist in maintaining the presentation of all products in line with Santa Maria Novella's visual guidelines, • Assist in the daily management of the store by keeping the understock and stock room tidy and orderly, • Adhere to Company protocols for operational guidelines and stock management, including cash handling, inventory, logistics, and all primary reporting activities required by the head office, ensuring that Company policies and procedures are effectively implemented Qualifications: • Harrods store approval required, • At least 2/3 years of experience in sales field; luxury retail and/or beauty preferred, • Proficiency in English, any other languages is a plus, • Ability to work in a fast-paced and dynamic environment, • Demonstrated skill in establishing enduring relationships with both Client and colleagues, • Excellent written and verbal communication skills, • High level of flexibility and ability to problem solve, • Demonstrated capability to achieve and exceed both individual and store performance targets, • Team player with interested in actively collaborating with colleagues, • Familiarity with selling ceremony and Client journey/discovery process could be a plus, • Strong customer service skills, • Capability to work a flexible schedule according to business requirements, including evenings, weekends, and holidays Equal Opportunity Statement: The announcement is applied to both sexes, according to laws 903/77 and 125/91, and to people of all ages and all nationalities, according to legislative decrees 215/03 and 216/03. All data will be processed in compliance with Legislative Decree 196/2003 and GDPR EU 679/2016.